People Development Employee Induction Procedure Induction Guide Induction Purpose & Context Starting a new job can be an exciting yet challenging experience. Apart from the obvious demands associated with undertaking new tasks, there is also the need for a new employee to become accustomed to a new organisation, a new environment and new colleagues. A new employee’s views of the University and their department are strongly influenced by the impressions formed during the first few weeks on the job, and in particular by those on the first day. Successful induction benefits both the individual and the organisation. The purpose of a good induction programme is to enable a new employee to be as effective as possible, as soon as possible, whether they are new to an organisation or existing employees moving to a new role within it. Each new University of Bradford employee is entitled to an induction which will enable them to settle in to the organisation, become fully aware of their role and responsibilities, University policies, procedures and relevant legislation as well as the range of development and support opportunities available to them. The University’s induction programme will help to ensure that these impressions are positive and that new employees become familiar with the requirements of their role and adapt to their new working environment as quickly as possible. The induction process starts once an appointment is made. All elements should be completed through to the end of the probationary period and should be consistently applied for all grades of new employees in each area. The following four stages outline the University’s on-boarding/induction procedure: 1. First Stage: On-boarding Before a new employee starts, they are required to have returned a signed contract of employment which will be put in their personnel file. All new appointments with the University are made subject to a satisfactory pre-employment health assessment. This assessment is carried out through a questionnaire and sometimes a health check. The assessment is designed to ensure as far as reasonably practicable that the applicant is fit for the job without a significantly increased risk to their own or others health and safety. All questionnaires and other relevant information are confidential to the Occupational Health Service. In their appointment/on-boarding confirmation, a new employee will also receive links to a New Employee Welcome Pack and a Welcome video from the Vice Chancellor which will provide useful information about the University and its strategy in addition to details of their meeting with Human Resources and Pensions, the University’s Induction Procedure and Induction Checklist. 2. Second Stage: Local Induction Most of the induction process takes place in the new employee’s Faculty or Directorate where they will be introduced to their colleagues, to specific procedures and expected ways of working. The Faculty or Directorate should make every effort to ensure new employees understand their role, receive important information about their department and that they have the opportunity to familiarise themselves with the University as a whole. On the first day, the new employee will have an initial meeting with their line manager and where possible, should be assigned a workstation (as appropriate to role) and a buddy/mentor, ideally for the first 3-6 months (please refer to the separate guidance for staff taking up a buddy role). The new employee should also be taken to obtain their employee ID card which will allow access to various areas within the University and car park access (if applicable). This will be a photo identification card which should be displayed at all times whilst on University premises. To support the process, a meeting will also be arranged with Human Resources and Pensions on the first day where the new employee will receive various information with regard to accessing their personal details and salary information, booking annual leave, accessing development opportunities and employee benefits etc. and be able to ask any relevant questions. They will also be booked onto the next available Corporate Induction event. During their first week, the new employee will also have a more in-depth meeting with their line manager to discuss their role, short-term objectives, any learning and development needs and familiarise themselves with the team’s/department’s objectives and how they link to those of the University. During the first two weeks, the line manager and/or buddy will work through the relevant sections of the University’s ‘Induction Checklist’ with the new employee. The checklist is designed to provide a new employee with the appropriate information to enable them to perform effectively in their role and to familiarise themselves with their department and the University. The line manager is required to return the completed checklist to the HR Service Centre so it can be put in the new employee’s personnel file. They are also advised to retain a copy for reference and to pass a copy to the employee. 3. Third Stage: Corporate Induction Event & Mandatory Training New employees are required to attend a half-day Corporate Induction event within the first three months of joining the University to ensure maximum benefit. The purpose of the induction is to build on the local induction by providing broader information about the University, its structure, vision and culture. It also provides the opportunity to network with other new employees from across the University, to find out about development and support/welfare opportunities available as well as their role in supporting the student experience and their responsibilities in relation to health and safety. The event is facilitated by People Development and includes a presentation by a member of the Senior Management Team and input from other University representatives. It also includes an optional tour of the main campus focusing on approaches being taken to improve its environmental sustainability. The event runs regularly through the year on a variety of dates. Attendance is recorded on individual training records. Non-attendance is regularly monitored and highlighted to a new employee’s line manager. 2 Management only: New employees with line management responsibilities are required to complete several core modules by the end of their probationary period. These form part of the mandatory requirement for University managers. The modules run on a regular basis during the year and can be accessed via the following link: Management Development. Attendance is monitored via the Probationary Review process. Mandatory Training All new employees are required to complete four online modules within the first three months of joining the University. Completion is monitored via the Probationary Review process. Diversity in the Workplace e-learning module Data Protection, Information Security & Freedom of Information DSE (Display Screen Equipment e-learning module) (all DSE users) Health & Safety e-learning module The following face-to-face modules are also highly recommended: Getting the Best out of My Performance Review (for employees) Conducting Performance Reviews (for managers) These are practical and interactive workshops that will familiarise new employees with the required skills, knowledge and behaviours to effectively get the best out of the Probationary Review and Performance Review processes and maximise their contribution to them. University Governance – this contains useful information about the University's governance and decision-making structures and is particularly beneficial for those new to Higher Education. 4. Fourth stage – Probationary Review Process The purpose of the Probationary Review process is to support new employees and existing employees in a new role and assist them in meeting the standards of progress as defined in the job description and person specification as well as behaviour expected in their new role through review and assessment. The process should identify any specific development or support needs and discuss options to facilitate these. It is also a period in which the employee can determine if the role meets their expectations. In addition to probation meetings, it is recommended as good practice that line managers set aside time on a regular basis for one-to-one meetings with the new employee to monitor their induction, review progress and ensure they feel appropriately supported. Three months after starting at the University, new employees will be invited to complete an induction evaluation questionnaire to provide feedback about their induction experience. Feedback received will remain anonymous and will be used solely to validate the quality of induction – strengths and areas for improvement. Non-Academic Employees All new non-academic employees on grades 1 - 10 are required to complete a 9 month probationary period. A review of performance takes place at 3, 6 and 9 months culminating in a Performance Review, where the individual will join the continuous annual performance review cycle. The employee's line manager should complete a Probation Review Form via HR 3 ServiceNow following each probation meeting. A copy of the form will be automatically emailed to the employee and HR. The Probation Policy and Guidance can also be accessed on HR ServiceNow. Academic Employees The Academic Probation process is intended to support new lecturers in the University. At the time of recruitment, the appointment panel determine the length of the probationary period, which is usually for a period of 3 years. Within 3 months of appointment, the manager and the new employee work to produce a Professional Development Plan in collaboration with the mentor allocated to the new lecturer. Each year, on the anniversary of appointment, a progress report is produced to record progress against the PDP. In the majority of cases, new lecturers are required to complete the PGCHEP or attain accreditation through the HEA. When the PGCHEP is stipulated as a requirement of probation this is monitored through the Academic Probation process. Individuals are expected to register in sufficient time to complete the course during the 3 year probation. Where an individual fails the PGCHEP there is a discussion regarding whether they can meet the requirement in any other way and if not they cannot be confirmed in post. Further information on the Academic Probation process can be accessed on HR ServiceNow. Induction Procedure This applies to all employees on indefinite and fixed term contracts Prior to Start Date Human Resources issues appointment confirmation & contract including links to the New Employee Welcome Pack, VC Welcome video, Induction Procedure & Checklist Mentor or buddy appointed by line manager First Two Weeks Line Manager welcomes new employee on first day & undertakes a more in-depth meeting in the first week to discuss role, objectives, support/learning & development Meeting with HR & Pensions on first day UoB Induction Checklist completed within first 2 weeks First Three Months Attendance at the ‘Corporate Induction’ event Completion of mandatory online learning modules Probationary Period Non-academic staff: Completion of the Probationary Review Form on Service Now for each review period: 3 month review 6 month review 9 month review Academic staff: Usually a 3 year review period Within 3 months – Personal Development Plan (PDP) in place Annually – PDP Progress report Within 3 years - Completion of PGCHEP or accreditation via HEA (where applicable) 4 Additional Guidance a. Senior Leader On-boarding Newly appointed senior leaders in formal leadership roles (e.g. Deans of Faculties, Heads of Academic Units, Directors of Services and Pro, Deputy and Vice Chancellors) will be invited to, and are encouraged to participate in, the following range of opportunities: A one-to-one meeting with the Head of OD and People Development or with the HR Senior Business Partner for the Faculty/Directorate. This is designed to discuss induction needs and explore ways in which the new leader can receive support in settling into their new role. An invitation to the University’s half-day Corporate Induction event An induction schedule of key meetings outlined in the Senior Leader On-boarding Checklist New Senior Leaders should also receive a personalised induction at Faculty/department level which includes meetings with key employees. b. Internal Transfer or Redeployment Promotees/transferees should have a local induction with their line manager/supervisor utilising or adapting relevant sections of the University’s Induction Checklist. The local induction should cover all new areas of responsibility and should be supported by the appointment of a mentor/buddy where appropriate. It may also be beneficial to arrange for the employee to visit the department/area prior to taking up their appointment. This will provide an opportunity not only to meet other employees but also to discuss the induction process in advance. At their line manager’s discretion, promotees/transferees are also welcome to attend the Corporate Induction event where this would be viewed to be beneficial. In cases where the probationary period at the start of employment was not completed, the probation period should start again in the new role. If a formal probation period has already been completed, this does not need to be carried out again. Completion of the Probation Forms are therefore not required but it is recommended, as good practice, to induct new members of the team to their role and to the work and objectives of the team/faculty/department and to set twelve month objectives through the Performance Development Review process. c. Casual and Temporary Employees Line managers or an assigned buddy/mentor are expected to work through the University’s Induction Checklist with casual and temporary employees. NB. The primary contents of this procedure apply to employees on indefinite or fixed term contracts. November 2015 (upd January 2016) 5