Who is I-77 Mobility Partners LLC?
I-77 Mobility Partners LLC will design, build, operate and maintain the I-77 Express Lanes as part of a public-private partnership with
the North Carolina Department of Transportation. The express lanes are 26 miles of dedicated travel lanes from Charlotte to
Mooresville that will provide drivers a minimum average speed of 45 mph through the corridor. Two express lanes will run on I-77 in
each direction between Charlotte and Cornelius. One express lane in either direction will run North of Cornelius over Lake Norman in
order to minimize environmental impacts. The I-77 Express Lanes Project is scheduled to open in 2018.
What makes us different?
Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth
potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to
achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and
achievement. With a diverse group of professionals working in a fast paced environment, we achieve milestones constantly. And if that
weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off and a matching 401(k) program.
Your next calling:
As the IT Infrastructure Manager, you will have the opportunity to manage the IT Infrastructure and Corporate Services that are deployed
at the data center and administrative buildings, as well as network communications throughout the project. Plan, implement, manage,
and monitor 3rd party contractors to achieve successful project implementation as well as daily and long-term operations. You will also
provide industry knowledge and best practices to optimize IT Operations, reduce risk, and meet business requirements.
Functions key to success:
 Manage and monitor day-to-day operations, maintenance, reliability, testing, rollout, upgrades, support, and general system
administration for the I77 concession including (but not limited to) data center, communications, fiber, corporate voice and
data network, servers, desktop services, operating systems, hardware, software and the Traffic Operations Center.
 Develop and manage the business continuity and disaster recovery plan.
 Develop and manage network communications infrastructure for the project.
 Develop and maintain applicable IT policies and procedures.
 Develop, perform, and manage proactive functions including evaluative testing and audits with variance analyses, corrective
action recommendations, and recommendations for future capability and capacity planning.
 Develop and monitor compliance with Service Level Agreement & Key Performance Indicators (SLA & KPIs) by analyzing needs
of users/departments by prioritizing modifications to core system applications while developing and implementing
documented requirements for problem resolution.
 Perform and manage complex problem identification and resolution.
 Manage third-party contractors, licenses, and support contracts.
 Analysis of data and trends in existing systems for the proactive management of storage architecture, capacity, and response
times.
 Support the established overall IT financial objectives by managing and/or providing input to the established IT budget,
forecast requirements with business case justifications and cost/benefit analyses for spending and initiatives, provide input
to annual department budget, and maintain scheduled expenditures.
 Perform other duties and responsibilities as necessary.
What you bring to the table:
You’ve worked hard to achieve success in your educational career, now put it to use. If you have at least a Bachelor’s degree in
Computer Science, Information Technology, or Telecommunications, you are half way there with the needed abilities for this position.
Have you been working for at least 7+ years in disaster recovery, Colocation Center Management, audit standards, database
management or tech support? If the answer is yes, you can check off another box. Finally, any experience with IT administration,
personnel and team management and/or managing departmental functions (vendor negotiations, forecasting and strategic planning)
would be the cherry on top.
With success comes a high level of professionalism. We already know you possess the following qualities, but we just wanted to remind
you of what’s important to Cintra:
 Must be efficient and professional when managing tasks, staff, contractors and deadlines.
 The ability to be flexible to ever-changing tasks, needs and requests.
 Must possess strong and positive verbal, written, interpersonal, and documentation skills.
 The ability to interact with colleagues in a self-managed team structure.

Must be able to multitask, problem solve, and implement innovative processes within a fast paced environment.
Finally, in a technology driven world, it’s important to know your way around a computer. For this role, it will be important to know the
basics of the following:
 Must have knowledge of establishing and maintain network, server, backup, and storage infrastructure.
 Must have knowledge of implementing and maintaining fiber based network communication solutions.
 Experience in Toll and/or ITS industry preferred.
 Must be able to demonstrate computer proficiency, especially with Microsoft Excel, Word and Power Point and other PC based
programs.
Our working environment:
Cintra wants to ensure that all of their employees are comfortable and able to work in the type of culture and environment we have built
our business on. Our office is typically quiet with low noise levels; however, you will often hear employees laughing and commiserating
amongst themselves. It may also get a little noisier at times as you may be working around heavy machinery. Effective communication
will be key for this role and will require you to talk and hear others. You will encounter times where you are required to stand, walk, climb
and/or sit. There may be occasional travel between Charlotte, Raleigh, Austin and other Cintra locations across North America. There
could be a time when you may need to lift and/or move up to 25 pounds, but not very often. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.