2012-2013 Strategic & Annual Planning – with Division Projects Strategic Goal 1: Enable Students to Achieve their Goal Strategic Goal 2: Collaborate and Partner to Achieve Institutional Mission Strategic Goal 3: Build Excellence in Programs & Services for All Strategic Goal 4: Create and Sustain a Culture of Continuous Improvement Institutional Annual Plan This plan includes three institutional projects with aligned indicators for measuring progress, quality, and success Project C1: IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA AND ENROLLMENT GOALS Project C2: CONTINUE TO DEVELOP AND IMPLEMENT AN INFRASTRUCTURE TO EXPAND FOUR YEAR DEGREES Project C3: CONTINUE TO DEVELOP AND MANAGE THE SERVICE EXCELLENCE PROGRAM Division Annual Management Plans Annual Plans include Planning Projects with aligned Indicators and Actions providing outcomes and targets for measuring progress, quality, and success. Division Plan Business Affairs LSCC – 2012-2013 Annual Plan Project Last Updated 7/18/2012 Division Plan Academic & Student Affairs Division Plan President Strategic Goal 1: Enable Students to Achieve their Goal Strategic Goal 2: Collaborate and Partner to Achieve Institutional Mission Strategic Goal 3: Build Excellence in Programs & Services for All Strategic Goal 4: Create and Sustain a Culture of Continuous Improvement Institutional Annual Plan Projects Project C1: IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA AND ENROLLMENT GOALS Project C2: CONTINUE TO DEVELOP AND IMPLEMENT AN INFRASTRUCTURE TO EXPAND FOUR YEAR DEGREES Project C3: CONTINUE TO DEVELOP AND MANAGE THE SERVICE EXCELLENCE PROGRAM Business Affairs Division Plan Projects Project B1: Revise all Job Descriptions to Include Service Excellence in Duties, Abilities, Areas Project B2: Revise all Performance Review Forms to Include Service Excellence Standards with Appropriate Rubrics Project B3: Revise Search Committee Process/Tools to Include Service Excellence Questions Project B4: Develop and Install New Orientation Employee Online Hybrid Training with Service Excellence Content Project B5: Revise Leadership Development Program to Include Service Excellence Content Project B6: Renovate Student Center Cafeteria, Leesburg Campus Project B7: Install Signage/Street Names, Leesburg Campus Project B8: Provide Support for the Development of Four Year Degree Programs Investigate and develop technology infrastructure needed to meet bachelor program requirements Develop processes for awarding financial aid to students in bachelor programs Integrate bachelor program requirements into finance reporting. Project B9: Continue to Develop Foundation Financial System for Presentation and Easier Information Access Project B10: Improve Documentation/Communication of the Drop Process of Student Registration Project B11: Complete BlackBoard Training for Coaches to Assist in Monitoring Academic Progress of Student Athletes Project B12: Add LSCC Athletics to Facebook for Better Communication with Student Athletes Project B13: Assist Financial Aid in Adjusting Electronic Processes in IT Emanating from Consultant’s Report Project B14: Install New Software and Training for New Work Flow Position in IT Project B15: Implement Priorities Coming from the Newly Adopted Technology Plan for the College Project B16: Implement Outsourced “Verifications” in Financial Aid for Fall Semester, 2012 Project B17: Implement New Electronic Processes in Financial Aid Emanating from Consultant’s Report Project B18: In cooperation with the PIE office design reporting for 30 data elements centered on Completion Agenda measures Project B19: Secure an in-house, Board approved Building Official, thereby providing LSCC with a Building Department and improved efficiency Project B20: Thorough re-edit of the Emergency Management Plan to insure logical and relevant responses to emergencies Project B.21: Implement Service Excellence Program Project B.22: Create New Programs & Increase Participation in PDC & CET Project B.23: Develop Capability for Data Mining & Analysis to support Data Driven Improvements Project B.24: Implement Strategies to Meet College Completion Agenda Goals Project B.25: Continue to Improve the Planning and Budgeting Processes for Clarity and Transparency Project B.26: Provide Data and Support to Reduce the Financial Funding Gap for Dual Enrollment LSCC – 2012-2013 Annual Plan Project Last Updated 7/18/2012 Strategic Goal 1: Enable Students to Achieve their Goal Strategic Goal 2: Collaborate and Partner to Achieve Institutional Mission Strategic Goal 3: Build Excellence in Programs & Services for All Strategic Goal 4: Create and Sustain a Culture of Continuous Improvement Institutional Annual Plan Projects Project C1: IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA AND ENROLLMENT GOALS Project C2: CONTINUE TO DEVELOP AND IMPLEMENT AN INFRASTRUCTURE TO EXPAND FOUR YEAR DEGREES Project C3: CONTINUE TO DEVELOP AND MANAGE THE SERVICE EXCELLENCE PROGRAM Academic Affairs Division Plan Projects Project A1: Create and Implement Career & Technical Education Strategies to Increase Enrollment and Completion Project A2: Pursue Approval & Partnerships to Expand Four Year Degrees Project A3: Enhance & Expand Partnerships with Universities, Colleges, and Industry Project A4: Complete Year 2 of the QEP, Assess data, Reconfigure and adjust program based on analysis of data, Complete Year Two Annual Impact Report Project A5: Implement online coursework more fully in AA program, Criminal Justice, and Health Information Management; Begin assessment of effectiveness; Prepare recommendations for further programs to be designated fully online Project A6: Pursue activities and planning structure leading to national certification of the college’s Learning Centers Project A7: Use expanded data to assess and quantify usage of the Learning Centers and make recommendations for expansion of facilities and programs Project A8: Implement approved changes to AA General Education Curriculum resulting from AA program review and state legislative changes Project A9: Undertake initiative to increase Faculty Engagement with Students Outside the Classroom Project A10: Implement Grade Distribution recommendations from Department Chairs including strategies to reduce withdrawals and failures Project A11: Implement room-scheduling strategy to accommodate increase in hybrid course delivery Project A12: Outsource Student Evaluations of Faculty to increase efficiency and quality of responses Project A13: Implement structure to build relationships with Villages Charter High School, hire Coordinator for Early College Program, complete SACS Early College Site prospectus, and prepare for site visit Project A14: Implement Learning Center expanded hours, provide for additional testing requirements, secure higher level, specialized tutors, and increase online tutoring capability to address the specific needs of students who are planning to enter or are already engaged in the Bachelor programs Project A15: Investigate and implement strategies for developing library services and collections to support Bachelor programs n conjunction with IT and the Technology Committee) classroom lecture capture solutions. Project A16: Investigate and pilot (in conjunction with IT and the Technology Committee) classroom lecture capture solutions Project A17: Expand the instructional media production capabilities (in conjunction with the Instructional Media Center) to help faculty incorporate media components (where appropriate) in their courses Project A18: Incorporate the Quality Matters peer review program into the eLearning process Project A19: Develop a training schedule for offering both informal and structured (convocation) eLearning training to be held throughout the year for interested faculty, staff and students. Develop a revised college textbook policy that addresses the needs of online and hybrid delivery of courses and the adoption of e-Texts and access codes. Project A20: Create a comprehensive plan for training of faculty and other users of technology in college classrooms. Project A21: Assess the needs for the addition of a Math Emporium style of support for students in mathematics courses. Project A22: Implement strategies to meet College completion agenda goals Project A23: Complete Distance Learning Prospectus and expand courses Project A 24: Implement Service Excellence Program LSCC – 2012-2013 Annual Plan Project Last Updated 7/18/2012 Strategic Goal 1: Enable Students to Achieve their Goal Strategic Goal 2: Collaborate and Partner to Achieve Institutional Mission Strategic Goal 3: Build Excellence in Programs & Services for All Strategic Goal 4: Create and Sustain a Culture of Continuous Improvement Institutional Annual Plan Projects Project C1: IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA AND ENROLLMENT GOALS Project C2: CONTINUE TO DEVELOP AND IMPLEMENT AN INFRASTRUCTURE TO EXPAND FOUR YEAR DEGREES Project C3: CONTINUE TO DEVELOP AND MANAGE THE SERVICE EXCELLENCE PROGRAM Student Affairs Division Plan Projects Project S1: Collaborate with Lake and Sumter Secondary Public Schools’ employees and LSCC employees to develop the 2012-13 Dual Enrollment Articulation Agreements Project S2: Review and evaluate online degree audit programs, make recommendation to Cabinet regarding purchase to include technical and consultant support, implement new product, assess effectiveness Project S3: Expand Blackboard Collaborate advising options for distance learning and face to face academic and career advising in a secure electronic environment. Project S4: Continue development and implementation of Enrollment Management Plan Project S5: Achieve levels of success in Youth Outreach Department objectives (CROP, Talent Search and Upward Bound programs) that have been proposed in each grant application by conducting a mid-year review, assessing and implementing changes Project S6: Educate YOD students about Career and Technical Education programs available at LSCC and other local institutions through attendance at planned information sessions to increase enrollment in these programs to 10% of attendees. Project S7: Develop and test an online student graduation application, assess its effectiveness, implement necessary changes. Project S8: Develop and test exclusive online student applications, assess their effectiveness, implement necessary changes. Project S9: Conduct an assessment of current Student Development, South Lake Advising, and Sumter Advising reporting lines, job descriptions, and staff titles to ensure organizational efficiency and student access to resources and staff. Project S10: Maintain full ADA compliance for OSD Deaf interpreting services and OSD testing support including readers, scribes, proctors, and note-takers. Seek additional funds if necessary. Project S11: Develop systems, processes and procedures to ensure that the LSCC student conduct system is electronically secure and FERPA/federal/state compliant. Improve faculty and staff training and knowledge related to student conduct, emergency response and appropriate referrals. Project S12: Secure a dedicated operational budget for Career Development Services in order to offer online assessment tools, a student career portal and resources for career/major explorers and engage in employer recruitment efforts. Project S13: Seek new methods to network and engage with local employers in order to support new baccalaureate programs and expanding experiential learning and internship opportunities for students. Project S14: Conduct an assessment of current Student Life fee structures and processes and propose structural modifications for FY 13-14. Project S15: Develop a plan to meet the needs of Bachelor program students to include support services, forms, equipment and staffing. Project S16: Implement Strategies to Meet College Completion Agenda Goals Project S17: Implement Service Excellence Program Project S18: Improve Effectiveness of Enrollment Management Plan – Focus on Sumter Campus Project S19: Adopt Continuous Improvement initiatives at all levels of the Institution opt Continuous Improvement initiatives at All levels of The Institution Adopt Continuous Improvement LSCC – 2012-2013 Annual Plan Project Last Updated 7/18/2012 Strategic Goal 1: Enable Students to Achieve their Goal Strategic Goal 2: Collaborate and Partner to Achieve Institutional Mission Strategic Goal 3: Build Excellence in Programs & Services for All Strategic Goal 4: Create and Sustain a Culture of Continuous Improvement Institutional Annual Plan Projects Project C1: IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA AND ENROLLMENT GOALS Project C2: CONTINUE TO DEVELOP AND IMPLEMENT AN INFRASTRUCTURE TO EXPAND FOUR YEAR DEGREES Project C3: CONTINUE TO DEVELOP AND MANAGE THE SERVICE EXCELLENCE PROGRAM President’s Division Plan Projects Project P1: Increase Fundraising Dollars Project P2: Develop and Implement Celebration of the 50th Anniversary Project P3: Develop and Implement Alumni Programs and Activities Project P4: Increase the Number of Grants Written and Dollars Awarded Project P5: Enhance and Expand Partnerships with Universities, Colleges, and Industry Project P6: Improve Effectiveness of Enrollment Management by Developing and Implementing a Communication Plan Project P7: Develop Capability for Data Mining & Analysis to Support Data Driven Improvements Project P8: Adopt Continuous Improvement Initiatives at all Levels of the Institution Project P9: Create Rebranding Plan for the College Renaming Project P10: Develop Marketing and Communication Plan for Expanding Four Year Degree Programs Project P11: Design Cyclical Review Process for the Business and Student Support Areas of the College Project P12: Collaboratively Direct the Design of Student Learning Outcomes Across Business and Student Support Areas Project P13: Determine data elements needed to inform completion agenda strategies Project P14: Determine and integrate requirements for Bachelor programs within Academic Program Review Project P15: Pursue approval & partnerships to expand four year degrees Project P16: Implement strategies to meet College Completion Agenda goals Project P17: Implement Service Excellence Program LSCC – 2012-2013 Annual Plan Project Last Updated 7/18/2012