2011-2012 Strategic Plan
Annual Report
Through the generous support and dedication of our faculty, staff, students, business partners, and community supporters, LakeSumter has made remarkable strides this year in achieving its mission and strategic plan. Guided by the leadership of our Board of
Trustees, the College completed the first year of its three-year Strategic Plan. As a part of the 2011-2012 year’s Institutional Annual
Plan, 14 projects were undertaken, 78 indicators of effectiveness were developed, and 194 actions were taken to make progress
towards achieving our strategic goals. The strategic plan goals and projects were accomplished or partially met as found in the
overview table below.
2011-2012 Strategic Plan Goals and Projects
Strategic Goal I
ENABLE STUDENTS TO ACHIEVE THEIR GOALS
Project 1 IMPLEMENT QEP AND MEET PLAN TARGETS
Project 2 COMPLETE DISTANCE LEARNING PROSPECTUS & EXPAND COURSES
Project 3 IMPLEMENT CAREER & TECHNICAL EDUCATION STRATEGIES TO INCREASE ENROLLMENT & COMPLETION
Project 4 PURSUE APPROVAL & PARTNERSHIPS TO EXPAND FOUR YEAR DEGREES
Project 5 EVALUATE DUAL ENROLLMENT PROGRAMS & DEVELOP STRATEGIES OR SUPPORT
Project 6 IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA GOALS
Strategic Goal II
COLLABORATE AND PARTNER TO ACHIEVE INSTITUTIONAL MISSION
Project 1 INCREASE IN FUNDRAISING AND GRANTS
Project 2 ENHANCE & EXPAND PARTNERSHIPS WITH UNIVERSITIES, COLLEGES, AND INDUSTRY
Strategic Goal III
BUILD EXCELLENCE IN PROGRAMS AND SERVICES FOR ALL
Project 1 IMPLEMENT SERVICE EXCELLENCE PROGRAM
Project 2 MANAGE BUDGET TO MINIMIZE USE OF RESERVES
Project 3 IMPROVE EFFECTIVENESS OF ENROLLMENT MANAGEMENT PLAN – FOCUS ON SUMTER CAMPUS
Project 4 CREATE NEW PROGRAMS & INCREASE PARTICIPATION IN PDC & CET
Strategic Goal IV
CREATE AND SUSTAIN A CULTURE OF CONTINUOUS IMPROVEMENT
Project 1 DEVELOP CAPABILITY FOR DATA MINING & ANALYSIS TO SUPPORT DATA-DRIVEN IMPROVEMENTS
Project 2 ADOPT CONTINUOUS IMPROVEMENT INITIATIVES AT ALL LEVELS OF THE INSTITUTION
PARTIALLY MET
PARTIALLY MET
PARTIALLY MET
PARTIALLY MET
MET
PARTIALLY MET
PARTIALLY MET
MET
MET
MET
MET
MET
MET
PARTIALLY MET
MET
PARTIALLY MET
PARTIALLY MET
PARTIALLY MET
In order to accomplish the year’s 14 projects, staff and faculty engaged in 78 indicators of effectiveness and 194 actions
to make progress towards achieving the strategic projects and goals. Indicators and actions were met, partially met, or
not met, as indicated in the tables below. Those indicators and actions not met have been rolled to next year’s annual
plan.
Indicators of Effectiveness with Target to
Achieve Projects and Strategic Goals
Total Indicators of Effectiveness
78
Met
41
Partially Met
31
Not Met
6
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Actions Taken to Achieve
Indicators of Effectiveness
Total Actions Taken
194
Met
115
Partially Met
48
Not Met
32
Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
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During the 2010-2011 year, we accomplished projects, met targets, and took actions that produced significant outcomes
while also increasing student learning and completion rates. The 2010-2011 strategic plan accomplishments include:

The Service Excellence Program was announced to the College community in May 2011. The college embarked on this
initiative in an effort to improve how we treat our students, how we relate to our colleagues, and how we treat our
partners in the community.

The Foundation Scholarship Program worked towards making college more affordable for our students by providing
$461,807 dollars in scholarships. These scholarships were directed for students with the highest need and who were
closest to completion.

An Application to Offer Bachelor Degrees was approved by the State of Florida. An application was submitted to the SACS
Commission on Colleges for approval to offer a BAS in Organizational Management beginning in Spring2013.

In response to local workforce needs, UCF and the College approved and are planning to offer an ASN-BSN Nursing
Bachelors program on the Leesburg campus beginning Fall 2012.

SACS Substantive Change for Distance Learning was approved in March 2012, allowing the College to expand its online
course delivery offering to fully online (greater than 50% possible credits earned towards a degree).

The Quality Enhancement Plan was successfully implemented; resulting in measurable gains in student learning.

The Learning Center provided 354,140 student tutoring sessions or 63,949 hours of learning assistance.

A Completion Agenda Data Collection and Communication Plan was developed to provide data scripts and report templates
in an effort to increase transparency and to focus attention on completion data elements over the next three years. A
corresponding communication plan was designed to reach out to students who are struggling and need support services.

The concept of a Virtual Student Success Center (VSSC) was developed and piloted. The VSSC integrates learning and
student services in a single connected virtual environment that includes online tutoring and academic advising in the initial
pilot. Services to be integrated later include career and library services, social networking, technical assistance, and
financial literacy.

The Talent Search and Upward Bound programs were deemed strong and viable as evidenced in a five-year extension of
federal funding for a total of over 2 million dollars.

The number of students applying for graduation significantly increased as a result of removing the $20 fee associated with
the application. During spring 2011 (fee required), 320 students applied for graduation as compared to 489 in spring 2012
term (when a fee was not required).

The College was awarded an opportunity to develop career curriculum for TAA and displaced workers in Cyber Security jobs
through a collaborative TAACCCTP grant with nine other Florida colleges.

The College developed an AS Degree in Environmental Science in collaboration with Promise Ranch and Progress Energy.

Assessments of student learning outcomes were conducted for all students who took one or more AA, AS, AAS, or Technical
Certificate courses. This year over 53% of our 457 course offerings were populated with formal SLOs evaluating 11,515
students in the online system.

Increasing support to students by 130% this year, the Early Alert Intervention Program worked with students individually
and provided academic/personal support.

The Office of Students with Disabilities (OSD) built a new dedicated testing lab space to increase student support and
success.

Career Advisors met with 55% more students this year, assisting them in exploring major/career and/or university transfer
options. Career advising class presentations increased by 250%. Online Career Development Tools were developed and
16% of currently enrolled students are using the online services.

Career Employer Services implemented an online career management portal resulting in an employer job postings increase
of 235%

The Youth Outreach Department developed an Alumni Association, reaching 83 members in the first year.
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
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Lake Sumter Community College - 2011-2012 ANNUAL MANAGEMENT PLAN
Year-End Assessment
Strategic Goal One Assist Students in Meeting Their Educational Goals
PARTIALLY MET
1.1 Project 1: IMPLEMENT QEP AND MEET PLAN TARGETS
Where is LSCC Today
Target
MET
Indicator
1.1.4 General Education and Transfer Programs are
Plan was implemented in Spring 2011.
QEP is successfully launched, assessed, and annual progress report is
effective when the QEP is successfully launched,
completed.
assessed, and annual progress report is completed.
Responsible Individual
Achievement Actions
1.1.4.1 ACTION ONE: First Classes implemented in Fall of 2011 - Annual Status - The QEP was implemented in 5 sections of MAT 0028 in spring of 2012.
Perez/Sligh MET
1.1.4.2 ACTION TWO: Annual report complete by October 2011. - Annual Status - Annual report for Year 2 is in development.
Perez/Sligh MET
1.1.4.3 ACTION THREE: Second Semester Complete and data gathered by May 2012. - Annual Status - Second Semester complete and data gathered by May 2012.
Perez/Sligh MET
DATA NOT YET AVAILABLE – NOT MET
Indicator
1.1.1 LSCC is effective when QEP students persist
to graduation.
Where is LSCC Today
The 2010-11 QEP student persistence rate is undetermined at this time.
This is a longitudinal measure that will take approximately 2 to 4 years
before valid data can be collected
Target
The 2014 target will be met when the QEP student persistence rate.
This longitudinal measure will take approximately 2 to 4 years before
valid data can be collected.
Achievement Actions
1.1.1.1 ACTION ONE: 80% of assessed math QEP students will score at Level 3 (Competent) of Level 4 (Exemplary) with an increase of 1 percentage point each year in content
level Student Learning Outcomes.
Annual Status - 80%, of assessed math QEP students who persist to the end of the course will score at Level 3 (Competent) or Level 4 (Exemplary) in each of the 4 Student
Learning Outcomes assessed in MAT 0028.
In SLO #1 (Simplifies expressions using the order of operations) 93% of assessed math students who persisted to the end of the course scored at Level 3 or Level 4.
In SLO #2 (Solves linear and literal equations and linear inequalities) 86% of assessed math students who persisted to the end of the course scored at Level 3 or Level 4.
In SLO #3 (Simplifies expressions involving exponents) 77% of assessed math students who persisted to the end of the course scored at Level 3 or Level 4.
In SLO #4 (Factors polynomials) 100% of assessed math students who persisted to the end of the course scored at Level 3 or Level 4.
1.1.1.2 ACTION TWO: 80% of assessed reading QEP students will score at Level 3 (Competent) of Level 4 (Exemplary) with an increase of 1% point each year in content level
Student Learning Outcomes. Annual Status - Data on reading QEP students is projected to become available in the fall of 2015.
1.1.1.3 ACTION THREE: 80% of assessed English QEP students will score at Level 3 (Competent) of Level 4 (Exemplary) with an increase of 1 percentage point each year in content
level Student Learning Outcomes. Annual Status - Data on English QEP students is projected to become available in the fall of 2013.
DATA NOT YET AVAILABLE – NOT MET
Indicator
1.1.2 Academic Affairs is successful when QEP
students taking their first corresponding credit course
after taking a development math, reading or English
course(s) pass with a C or better
Achievement Actions
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Where is LSCC Today
2010-11 percentage of students receiving a C or Better in their first
corresponding credit course after taking a developmental Math,
developmental reading or developmental English course(s)
Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
Responsible Individual
Sligh/ Perez
MET IN SLO 1, 2,
AND 4. NOT MET IN
SLO 3.
Sligh/ Perez
NOT MET: DATA
NOT YET AVAILABLE
Sligh/ Perez
NOT MET: DATA
NOT YET AVAILABLE
Target
The 2014 target will be met when there is a 2 percentage point
increase per year in students earning a grade of C or higher in their
first corresponding credit course after taking developmental math,
reading or English courses(s).
Responsible Individual
3
1.1.2.1 ACTION ONE: 75% of assessed math QEP students will score at Level 3 (Competent) or Level 4 (exemplary) with an increase of 1 percentage poi t each year in QEP
program level Student Learning Outcomes.
Annual Status - 75% of assessed math QEP students will score at Level 3 (Competent) or Level 4 (exemplary) with an increase of 1 percentage poi t each year in QEP program
level Student Learning Outcomes.
In PSLO #1 (Note Taking) 79 % of assessed math QEP students scored at Level 3 (Competent) or Level 4 (Exemplary).
In PSLO #2 (Test Taking) 83% of assessed math QEP students scored at Level 3 (Competent) or Level 4 (Exemplary).
In PSLO #3 (Using Feedback) 87% of assessed math QEP students scored at Level 3 (Competent) or Level 4 (Exemplary).
In PSLO #4 (Goal Setting) 87% of assessed math QEP students scored at Level 3 (Competent) or Level 4 (Exemplary).
1.1.2.2 ACTION TWO: 75% of assessed reading QEP students will score at Level 3 (Competent) or Level 4 (exemplary) with an increase of 1 percentage poi t each year in QEP
program level Student Learning Outcomes. Annual Status - Data on reading QEP students is projected to be available in the fall of 2015.
1.1.2.3 ACTION THREE: 75% of assessed English QEP students will score at Level 3 (Competent) or Level 4 (exemplary) with an increase of 1 percentage poi t each year in QEP
program level Student Learning Outcomes. Annual Status - Data on English QEP students is projected to be available in the fall of 2013.
MET
Indicator
Where is LSCC Today
Sligh/ Perez
MET
Sligh/ Perez
NOT MET: DATA
NOT YET AVAILABLE
Sligh/ Perez
NOT MET: DATA
NOT YET AVAILABLE
Target
1.1.3 Academic Affairs is successful when QEP
The current fall to spring retention rate of students in developmental
The 2014 target will be met when students in developmental classes
students in developmental classes demonstrate fall
classes = The current fall to fall retention rate of students in
demonstrate a 1 percent increase in fall to spring and fall-to-fall
to spring and fall-to-fall retention.
developmental classes = DATA NOT YET AVAILABLE
retention.
Responsible Individual
Achievement Actions
1.1.3.1 ACTION ONE: CCSSE Student Engagement Course Evaluation Form will be administered at the end of each QEP class.
Sligh/ Perez
Annual Status - 91% of QEP assessed students indicated a positive response to the benefits of the skills attained for increasing their success in college on the CCSSE student
MET
Engagement Course Evaluation Form which was administered at the end of each QEP class.
1.1.3.2 ACTION TWO: At least 70% of QEP assessed students will indicate a positive response to the benefits of the skills attained for increasing their success in college on the
Sligh/ Perez
CCSSE student Engagement Course Evaluation Form to be administered at the end of each QEP class.
MET
Annual Status - 91% of QEP assessed students indicated a positive response to the benefits of the skills attained for increasing their success in college on the CCSSE student
Engagement Course Evaluation Form which was administered at the end of each QEP class.
1.1.3.3 ACTION THREE: The QEP will improve student performance in dev. classes by embedding college success skills in a collaboratively taught environment.
Sligh/ Perez
Annual Status - Data show that the QEP has improved student performance in dev. classes by embedding college success skills in a collaboratively taught environment.
MET
Project 2: COMPLETE DISTANCE LEARNING PROPECTUS & EXPAND COURSES
MET
Indicator
Where is LSCC Today
Target
MET 1.2.1 LSCC is effective when approval of the Distance
2010-11 the Distance Learning Prospectus is due to
Learning Prospectus and implementation of new distance
SACS 9-9-99 and no programs have increased the % of
learning courses within programs is achieved.
distance learning courses.
Achievement Actions
1.2.1.1 ACTION ONE: The Distance Learning Prospectus is completed and sent to SACS by the due date
Annual Status - Final letter of approval from SACS was issued on March 26, 2012.
PARTIALLY MET
Indicator
1.2.2 LSCC is effective when all electronically
offered courses are consistent with LSCC’s role
and mission
2014 target will be met when 8 programs implement new distance learning
courses.
Responsible Individual
Gary Sligh,
Nathanson MET
Where is LSCC Today
2010-11 planned progression of accessibility for programs is
at an average of 25% however, some disciplines fall far below
and other far above 25%.
Target
The 2014 target will be met when a planned progression of accessibility is in place so
that each discipline is equally at 25% increasing or decreasing where appropriate.
Including a planned progression of accessibility where general education courses are
averaged as a whole with equality across disciplines.
Achievement Actions
1.2.2.1 ACTION ONE: An evaluation of the current on-line percentages of course offerings will be prepared for review.
Annual Status - Some review has been achieved but final version will be complete in Fall of 2012.
Where is LSCC Today
PARTIALLY MET
Indicator
1.2.3 General Education and Transfer Programs is effective when the
Schedule is developed for training.
AA, HIM, and Criminal Justice Programs have implemented greater
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
Responsible Individual
M. Nathanson
PARTIALLY MET
Target
Other degree programs will be considered in subsequent years.
4
than 50% online delivery.
Responsible Individual
Achievement Actions
1.2.3.1 ACTION ONE: January-May 2012, Training of faculty is completed.
Annual Status - AA program is at 80% online. HIM and Criminal Justice are both over 50% for Fall 2012 semester.
1.2.3.2 ACTION TWO: Fall Semester 2012, New classes launched in online and hybrid formats.
Annual Status - New programs have been approved by Teaching and Learning committee for advancing beyond the 50% limit for online delivery.
1.2.3.3 ACTION THREE: Assessment completed each semester. - Annual Status - Completed in Fall of 2011 and Spring of 2012
MET
Indicator
Where is LSCC Today
1.2.4 General Education and Transfer Programs is effective when Distance
Draft is in place.
Learning prospectus is completed and submitted to SACS.
Achievement Actions
1.2.4.1 ACTION ONE: Draft reviewed by SACS Leadership Team. - Annual Status - Completed Fall 2011
1.2.4.2 ACTION TWO: Draft reviewed by Editing Team. - Annual Status - Completed Fall 2011
1.2.4.3 ACTION THREE: Draft submitted to SACS - Annual Status - Approval rendered by SACS on March 26, 2012.
M. Nathanson
PARTIALLY MET
Faculty/Nathanson
PARTIALLY MET
MET
Target
Completed by September 30, 2011.
Responsible Individual
Sligh/ M. Nathanson
MET
Lisle/English/Nathanson MET
Lisle/Sligh
MET
Project 3: CREATE/IMPLEMENT CAREER & TECHICAL EDUCATION STRATEGIES TO INCREASE ENROLLMENT & COMPLETION
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.3.1 LSCC is effective when all students enrolling in career and
2010-11 Number of career and technical
The 2014 target will be met when the total number of career and technical
technical programs complete successfully.
student completers = 00%
program completers meets or exceeds 00%
Responsible Individual
Achievement Actions
1.3.1.1 ACTION ONE: Program Managers will review and analyze CTE enrollment and completion data to establish benchmarks.
Rager/Program
Annual Status – Analysis of this data has been placed on hold until Fall 2012. Program Managers and CTE staff were involved with a number of division projects during spring
Mgrs.
semester which had priority deadlines, such as Program Reviews, grant project deadlines, baccalaureate, and SACS initiatives.
NOT MET
1.3.1.2 ACTION TWO: Program Managers and workforce staff will review student records to assess their progress towards degree or certificate completion.
Rager/Program
Annual Status - Students in HIM degree/related certificates who had in excess of 45+ credit hours had either graduated, were listed in the degree program but were actually
Mgrs.
only working on a certificate, and/or had unrelated credits on their transcript and were on track to complete the HIM program within a year. Records of EDT students have been
PARTIALLY MET
reviewed and a 2012-13 class schedule has been developed to enable students to complete their Basic or Advanced Certificate by Summer 2013. Lists of program majors have
been provided to faculty and follow-up results will be tracked by the Workforce Education Program Manager.
1.3.1.3 ACTION THREE: Program Managers and CTE Dean will analyze results and submit report to VP of AA & SA.
Rager/Program
Annual Status - This action item will be carried forward to the 2012-13 Annual Management Plan.
Mgrs. NOT MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.3.2 Youth Outreach is effective when participants that do not enroll in college
No concerted or structured efforts
At least 25% of information session attendees enrolling in
immediately after HS school graduation are formally introduced to “alternative”
have been applied to target this
“alternative” postsecondary education programs at LSCC and other
postsecondary education programs available at LSCC and other local institutions.
population.
local institutions.
Responsible Individual
Achievement Actions
1.3.2.1 ACTION ONE: (Fall 2011) Conduct information session between YOD staff and LSCC’s Career/Tech programs representative. Also, compile a directory of external
Cortes/ Balon
organization/institutions (40 mile radius?) that also provide alternative postsecondary education opportunities. Information session between YOD staff, Patti Weasel and Betty
PARTIALLY MET
Downing is tentatively scheduled for December 8th.
Annual Status - Focus was solely placed in LSCC’s Career & Tech., Ed. Programs; therefore, a directory of other local organizations/institutions that offer similar alternative PSE
opportunities has not yet been compiled. YOD staff members were introduced to LSCC’s Career & Tech. Ed. Programs and are prepared to promote programs with former YOD
participants who are currently not enrolled in PSE. Due to primary duties required by the ETS/UB/CROP grants, staff was unable to include this task among their other priorities.
1.3.2.2 ACTION TWO: (Fall 2011) Compile a roster with contact information of 2011 YOD graduates who are not enrolled in college; and, conduct a phone-a-thon to inquire and
Siegrist/ Cortes
inform participants of pertinent opportunities available at LSCC. Phone-a-thon will be conducted during the week of December 12 and January 2nd.
MET
Annual Status - A directory was compiled, which consisted of 158 former YOD participants who graduated high school since 2007 and had not yet enrolled in PSE. Directory
contained participants’ full name, high school attended and year of HS graduation, YOD program, and last known phone number(s). A preliminary phone-a-thon (conducted by
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LSCC work-study student) produced the following results: Of the 158 names in the directory, only 30 remained at the same phone number. 37% (11) of the 30 students
contacted were found to have been enrolled or completed some form of PSE, technical training or military service. During the summer 2012, the YOD Managers will reach-out to
the remaining 19 YOD graduates who remain at the same phone numbers and have not yet pursued PSE; and, at that time, staff will promote and assess the potential candidates’
interest in LSCC’s Career & Technical education opportunities.
1.3.2.3 ACTION THREE: (Spring/Summer 2012) survey senior participants and establish a roster of potential candidates for follow-up and notification of formal information
session concerning LSCC alternative education programs.
Annual Status - As of April 30th, 78 YOD seniors completed a Senior Update Report (survey). Only 1 senior indicated that she was not planning to attend PSE and was joining the
workforce full-time instead. ETS Manager will follow-up with this student for promotion of LSCC’s Career & Tech. Ed. Program. Approximately half of the respondents (45%)
indicated that LSCC was either their 1st or 2nd choice for PSE. Continued follow-up with these recent high school graduates will be performed by YOD staff during the summer.
PARTIALLY MET
Indicator
1.3.3 Career and Technical Education Programs are effective when students
successfully enroll in credit courses that meet their educational, career, and
personal enrichment goals.
Where is LSCC Today
Indicator
MET
Target
Today’s Headcount: Summer 2010 – 2553
Fall 2010 – 4886 Spring – 4623
Today’s 2010-11 FTE is 3260.8 (FCS projection for
2010-11 was 3273
The target will be met when enrollment headcount is …
Summer 2011, Fall 2011, Spring 2011
Achievement Actions
1.3.3.1 ACTION ONE: Determine FTE projections for CTE programs
Annual Status - This action item will be carried forward to the 2012-13 Annual Management Plan.
1.3.3.2 ACTION TWO: Assess Perkins data on completers, leavers, and placements. Annual Status - A Program Improvement Plan was developed and submitted to DOE to
address the following measures in 2012-13: technical skill attainment, student retention, and nontraditional enrollments.
1.3.3.3 ACTION THREE: Identify CTE students with <15 cr. Hrs. towards program completion and conduct student follow up to assist students with progression
Annual Status - HIM student records have been reviewed and those students with 45+ credit hours are on track to complete their HIM program within a year.
MET
Cortes / YOD
Managers
Where is LSCC Today
Responsible Individual
Rager/ Prog. Mgrs.
NOT MET
Rager/ Weasel
MET
Rager/ Weasel
MET
Target
1.3.4 Career and Technical Education Programs are effective when students enrolled in The 2010-11 NCLEX licensure pas rate is ##
The 2011-12 targets will be met when 90% of the students pass
programs requiring a licensure examination, pass the examination on the first attempt.
the NCLEX on their first attempt.
Responsible Individual
Achievement Actions
1.3.4.1 ACTION ONE: 2010-11 nursing graduates = 70. As of 8/1/11, 60 nursing graduates passed the NCLEX on their first attempt (85...7%); final results will be determined
Wacker, Nursing MET
from State Board of Nursing Report in December 2011. Annual Status - completed
1.3.4.2 ACTION TWO: Analyze results and determine need for curricular changes. Annual Status - pilot change in sequencing Nur Found I and Alterations I for incoming class.
Wacker PARTIALLY MET
1.3.4.3 ACTION THREE: Determine best practices in NCLEX preparation to assess effectiveness of HESI. Annual Status - Faculty decided to stay with HESI.
Wacker, Nursing MET
Project 4: PURSUE APPROVAL & PARTNERSHIPS TO EXPAND FOUR YEAR DEGREES
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.4.1 Foundation/Institutional Advancement is effective when we are able
The Foundation will set the
The target for the next (2 or 3 years) will be to identify the process
to offer financial assistance to support with the planning and
figure during the 2012-13 year. to begin raising investments for the four year degree program(s).
implementation of four year degree programs.
Responsible Individual
Achievement Actions
1.4.1.1 ACTION ONE: Annual Status - Waiting approval.
R. Brandeburg
NOT MET
1.4.1.2 ACTION TWO: Annual Status - Received $1,000 for the new four year degree programs.
Brandeburg
PARTIALLY MET
MET
Indicator
Where is LSCC Today
Target
1.4.2 Career and Technical Education Programs are
The New Vision Council submits a recommendation to LSCC
1) The target will be met when at least one of the
effective when the application to offer BAS degrees has
Board of Trustees to offer four-year degrees in the following
three programs identified by the DBot has been
been submitted to the Florida Department of Education (FL program areas:
approved by the FL DOE.
DOE), and SACS.
--Health, Organizational Management, environmental Science
And 2) SACS approval.
Responsible Individual
Achievement Actions
1.4.2.1 ACTION ONE: President’s Cabinet has identified two baccalaureate programs (BSN & BAS in Organizational Mgmt.). Information will be presented to
Rager/ Wacker
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the Board on 8/9/11 for review and subsequent approval.
Annual Status - The College is on target to offer the BAS in Organizational Management in Spring 2013, and the LSCC/UCF Concurrent Nursing Program is
scheduled to begin in Fall 2012 with a pilot class of 20 students.
1.4.2.2 ACTION TWO: Proposed timelines and budgets have been prepared for the BSN and BAS degrees. Target date for submission of Letter of Intent to
Division of Florida Colleges is 12/15/11.
Annual Status - BAS in Organizational Management was approved by the Florida State Board of Education in March 2012. SACSCOC application was submitted
in April 2012, and the College anticipates approval of the BAS in Organizational Management in June 2012. The College is on schedule to offer courses in Spring
2013, pending approval from SACSCOC. The LSCC/UCF Concurrent Nursing Program is on schedule with selection of 20 students to be completed by UCF in
June 2012.
1.4.2.3 ACTION THREE: Receive approval from DOE to offer baccalaureate degrees. Submission of SACS Application Seeking Accreditation at a Higher Degree
Level in April 2012.
Annual Status - BAS in Organizational Management was approved by the Florida State Board of Education in March 2012. SACSCOC application was submitted
in April 2012, and SACS approved the BAS in Organizational Management in June 2012.
MET
Rager/ Wacker
PARTIALLY MET
Rager/ Wacker
MET WITH
EXCELLENCE
Project 5: EVALUATE DUAL ENROLLMENT PROGRAMS & DEVELOP STRATEGIES OR SUPPORT
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.5.1 General Education and Transfer Programs is effective when a
Information-gathering is in process internally. Summit Recommendations would be ready for
Dual Enrollment impact study is complete, which allows us to make
held 11/3/11.
implementation in years two and three.
decisions regarding the future of that program.
Responsible Individual
Achievement Actions
1.5.1.1 ACTION ONE: Summit Held on November 3, 2011
Sligh/B. Nathanson
Annual Status - Summit completed with all interested parties.
PARTIALLY MET
1.5.1.2 ACTION TWO: Committee reports submitted by January 12, 2012
Com. Chairs/Sligh
Annual Status - Reports were completed and sent to districts in December 2011.
PARTIALLY MET
1.5.1.3 ACTION THREE: Recommendations submitted to appropriate planning committees.
Sligh/B Nathanson
Annual Status - Articulation committees have completed drafts and are preparing final approvals. (not yet approved)
PARTIALLY MET
MET
Indicator
Where is LSCC Today
Target
1.5.2 Dual Enrollment is effective
DE Manager visits high schools to meet with guidance counselors, informs guidance counselors
Maintain and monitor same level of visits,
when the relationship with high
of updates via email.
events & trainings. Host Guidance
school and county personnel is
DE Manager attends up to 2 Guidance Counselor trainings per year.
Counselor breakfast & DE Summit.
established and successfully
DE Manager delivers College Readiness Presentation once a year at 3 high schools.
maintained.
LSCC hosts an annual Counselor Breakfast and College Night.
Meet regularly with County personnel to update and revise annual articulation agreement.
Responsible Individual
Achievement Actions
1.5.2.1 ACTION ONE: Maintain and monitor same or increased level of visits, events & trainings as FY 10-11.
J. Delgado & T. Harris-Rocker
MET
Annual Status –2010-11 total number of visits Completed 22 total high school visits in Lake County, offered 25 presentations in the high schools in
Lake County, Jessica Delgado attended 3 high school counselor trainings and hosted one at the South Lake campus
1.5.2.2 ACTION TWO: Host Guidance Counselor breakfast 10/19/11. Host Dual Enrollment pre-summit 9/26/11 and DE Summit 11/3/11
J. Delgado & T. Harris-Rocker
MET
Annual Status – These two events were held and the data and information exchange was significantly positive.
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.5.3 Dual Enrollment is effective when the Dual Enrollment
-Currently do not track this information.
Develop DE advising survey, track student
program provides quality Academic Advising to all Dual
-We recently started logging students in as they stop in via
appointments & distribute advising guides.
Enrollment Students.
software and excel spreadsheet.
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-Students that are interested can make an appointment to
receive an advising audit/academic plan.
-Personalized Advising Guides are distributed to each student
during DE NSO.
-Currently we only have 1 DE advisor for LE and SL campuses.
Responsible Individual
Achievement Actions
1.5.3.1 ACTION ONE: Develop DE advising survey (in progress 12/1/11)
J. Delgado & T. Harris-Rocker
NOT MET
Annual Status - In progress, will be completed by 7/15/12, an advising survey was drafted, vetted with the academic advisors & will be approved by
PIE office for fall 2012
1.5.3.2 ACTION TWO: Formally track student appointments (ongoing).
J. Delgado & T. Harris-Rocker
MET
Annual Status – Completed and data is being used for resource allocation and decision making
MET
Indicator
Where is LSCC Today
Target
1.5.4 Dual Enrollment is effective when High School personnel
-Currently semester grade and registration reports are sent to each
Collect data & distribute reports to
can monitor student achievement.
individual school at the end of each term.
LSCC staff and County Partners.
-Currently enrollment and course type reports are generated and shared
with LSCC and County personnel.
Responsible Individual
Achievement Actions
1.5.4.1 ACTION ONE: Collect data and create reports. Distribute reports to LSCC staff and County partners.
J. Delgado & T. Harris-Rocker
MET
Annual Status - . Filezilla has been implemented as a secure tool to disseminate grade reports to our county partners. 1. Filezilla was
implemented in Spring 2012 for Lake and Sumter Counties 2. The Spring 2012 grade report posted on Friday, May 4th.
3. The Summer A and AE enrollment report was posted on May 15th. Regularly reviewed/monitored grade reports and noticed high school
guidance counselors about their students’ status to remain eligibility for dual enrollment
1.5.4.2 ACTION TWO: Seek continuous improvement feedback from County partners.
J. Delgado & T. Harris-Rocker
MET
Annual Status - Through the PIE office, a significant depth and breadth of data collection and analysis has occurred over the past academic
year(PIE DE Research Reviews) . We will continue to use this data to inform our practice and make data-driven decisions. County Partners received
this document at multiple points throughout the year as data was updated. Feedback and problem-solving shared via discussions with County
partners in committee meetings such as the Sumter Operations Committee and dual enrollment cohort scheduling meetings to improve DE course
offerings at Sumter Campus and high school site. Continuous improvement efforts were also made in dual enrollment articulation workgroups to
improve processes and procedures for the 2012-2013 Dual Enrollment Articulation Agreement and subsequently the 2012-2013 academic year for
dual enrollment students.
Project 6: IMPLEMENT STRATEGIES TO MEET COLLEGE COMPLETION AGENDA GOALS
MET
Indicator
Where is LSCC Today
Target
1.6.1 Student Development is effective
No formal assessment has
Year 1 – Research Completion by Design initiative, collect best practices & offer basic training to SD
when Academic, OSD, DE & CDS advising
been completed to prove this
staff.
is contributing significantly to the overall
impact.
Year 2 & 3 – Create a Completion by design (CBD) taskforce in Student Development, develop SD SLO’s.
student educational experience and
Offer “Completion by Design” training for SD staff, incorporate CGD objectives into departmental
completion agenda.
outcomes & strategic planning. Measure completion rates, SLO’s and utilize CCSSE results & analysis.
Responsible Individual
Achievement Actions
1.6.1.1 ACTION ONE: Research CBD initiative Annual Status - Completed, CBD research initiative is complete
C. Brady
MET
1.6.1.2 ACTION TWO: Offer “Completion by Design” training for Student Development staff. (not yet started)
C. Scott/ T. Harris Rocker/ C.
Annual Status - Completed Claire Brady conducted a Completion by Design training at the annual Student Development retreat in Mary 2012
Brady
MET
1.6.1.3 ACTION THREE: Prepare for year 2 & 3 tasks. (not yet started)
C. Scott/ T. Harris Rocker/
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
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Annual Status -(SD staff used this training to set goals and determine priorities for initiatives that will contribute to completion efforts in 2012-13)
C. Brady PARTIALLY MET
NOT MET
Indicator
Where is LSCC Today
Target
1.6.2 Student Development is effective
Currently, students articulate their educational goal on
Year 1 – Investigate a system for incorporating goal setting and tracking into
when all students’ educational goals are
their admissions application and in individual advising
all aspects of academic advising from new student orientation through
supported, tracked and monitored by
appointments.
completion.
Academic advisors from NSO through
Year 2 & 3 – Incorporate this goal tracking into the newly established
completion
There is no formal expectation or mechanism for
academic record keeping system. Fully monitor and track student goals in
Advising staff to store, monitor and/or track changes to
the system.
student goals.
Responsible Individual
Achievement Actions
1.6.2.1 ACTION ONE: Develop a system for incorporating goal setting and tracking into all aspects of academic advising from new student orientation through C. Scott/T. Harris
completion.
Rocker/C. Brady
Annual Status -Completed & ongoing
PARTIALLY MET
-Student Development submitted a 2012-13 budget technology request for the development of an advising database)
-Student Development staff have attended degree audit meetings organized by Guiler/Balon
-Claire Brady met individually with degree audit technology companies at the annual SACS meeting in December
-Claire Brady developed a degree audit rationale document to be included in future grant or budget requests
1.6.2.2 ACTION TWO: Incorporate this goal tracking into the newly established academic record keeping system.
C. Scott/T. Harris
Annual Status - Not yet started No academic record keeping system has yet been purchased or developed, awaiting 2012-13 funding request decision
Rocker/C. Brady
NOT MET
1.6.2.3 ACTION THREE: Monitor and track student goals in the system.
Scott/Rocker/ Brady
NOT MET
Annual Status - Not yet started
No academic record keeping system has yet been purchased or developed, awaiting 2012-13 funding request decision
MET
Indicator
Where is LSCC Today
Target
1.6.3 LSCC is effective when a pilot group of ENC
Since standardized information literacy tests such a SAILS and ILT cost $3- Create institutional benchmark that can be used
1101 students successfully complete the LakerLit
$8 per student to administer, LSCC created a locally mounted tutorial and to improve the instrument, the assessment tools
information literacy tutorial.
assessment tools. The tutorial draft is complete and ready to pilot.
and student outcomes.
Responsible Individual
Achievement Actions
1.6.3.1 ACTION ONE: Confirm Integration of the tutorial into the curriculum with the selected instructors
Cason/English
MET
Annual Status - Five ENC 1101 instructors agreed to pilot the LakerLit information literacy tutorial in their Fall 2011 classes. Librarians consulted with
instructors on the integration of the tutorial into the curriculum and administration of the assessment.
1.6.3.2 ACTION TWO: Administer Assessment in selected classes Annual Status - The LakerLit information literacy tutorial was piloted in nine sections of ENC Cason/English
MET
1101 during the Fall 2011 semester. Six of these sections were on the Leesburg campus and three were on the South Lake campus. A total of 179 students
viewed the tutorial and took the assessment.
1.6.3.3 ACTION THREE: Analyze results and create benchmark Annual Status - The data showed a general increase in scores between the pre assessment
Cason/English
MET
and the post assessment for the Spring 2012 students. However, one area of weakness was in comprehending MLA citation. Librarian James Cason is working
on revising the citation module of the tutorial during the Summer 2012 semester. He will be attending the English faculty meeting during Convocation week
in August 2012 to promote the tutorial and expand use of the tutorial in more ENC 1101 sections. Librarians will continue to monitor assessment scores and
improving tutorial content and assessment tools.
MET
Indicator
Where is LSCC Today
Target
1.6.4 Foundation/Institutional Advancement is
The Foundation has been awarding scholarships to students The target for the next 2 or 3 year(s) will be met when we increase
effective when we are able to assist students
who are close to graduating. In 2009-10, 46% of the
the percentage of students receiving at least one Foundation
with scholarships to help them graduate.
graduates received at least one Foundation scholarship.
scholarship to 10% in assisting those students in completing their
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
9
last semester in order to graduate.
Responsible Individual
Achievement Actions
1.6.4.1 ACTION ONE: Annual Status - Awarded 375 scholarships totaling $405,432 for Spring and Summer 2012
Claudia Morris
MET
1.6.4.2 ACTION TWO: Annual Status - This has been completed
R. Brandeburg
MET
NOT MET
Indicator
Where is LSCC Today
Target
1.6.5 The LSCC Athletic Department is effective
During the 2009-10 year LSCC had an overall graduation rate
The target completion rate for the student-athletes will be 70%
when student-athletes complete the AA/AS
of 60% and a successful transfer rate of 96%.
or higher. For those student-athletes transferring to upper
degree(s) or successfully transfer to upper
(The 2009-10 state average was a 62% graduation rate; 73%
division college/university, they will meet or exceed 80%.
division institution within a 3 year period.
transfer rate)
Responsible Individual
Achievement Actions
1.6.5.1 ACTION ONE: The LSCC Academic Report initial findings are accumulated at the end of the fall term and in June or each year Annual Status -Did not
Matulia
NOT MET
meet the graduation goal.
1.6.5.2 ACTION TWO: The section 16 Academic Report is submitted to the FCSAA in September of each year Annual Status - Did not meet the target goal for
graduation ( completed report for 2011-2012 will be in September)
PARTIALLY MET
Indicator
Where is LSCC Today
2010-11 credit course withdrawal rate = 9.5%.
Matulia
NOT MET
Target
The 2014 target will be met when the percentage of students
withdrawing from credit courses each semester is 9.5% or
lower.
1.6.6 Academic Affairs is effective when students successfully
complete credit and developmental courses not withdrawing
before the semester ends.
Responsible Individual
Achievement Actions
1.6.6.1 ACTION ONE: Deans & chairs will be aware/monitor this percentage rate over the next academic year and will take actions to improve the rate if
Sligh/Rager/Chairs
NOT MET
warranted Annual Status -Withdrawal rate for 2011-2012 is not yet available, but a plan for the new year will include assessing that rate and
implementing a plan to work with faculty to improve withdrawal rates overall Data Not Yet Available
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.6.7 Improve Equity Accountability Measures Below in Black & Hispanic minorities in EAM and
Targets: EAM increase one Black Male and one Hispanic Female; Faculty
in faculty continuing contracts.
increase one Black Male, one Hispanic Male and one Hispanic Female.
Achievement Actions
1.6.7.1 ACTION ONE: Annual Status - Second black male faculty hired for Fall 2012.
Responsible Individual
G. Sligh
PARTIALLY MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.6.8 Students who are tutored in particular courses earn
Data not available for comparison. Need
To be determined based on baseline information.
higher grades than those who were not.
baseline data.
Responsible Individual
Achievement Actions
1.6.8.1 ACTION ONE: Accutrack categories have been expanded to include more specific course designations – easier to track. (done)
M. Kane
Annual Status - Reports can be requested now based on the categories that were programmed.
PARTIALLY MET
1.6.8.2 ACTION TWO: Reports will be generated by course name and compared with Banner grade records
W. H-Erskine
Annual Status - Accutrack 11 in being programmed over the summer and will be implemented in the fall semester allowing tracking of this parameter
PARTIALLY MET
1.6.8.3 ACTION THREE: Special Case: Track Oral Report Spanish grades before and after Rosetta Stone use – project involving faculty S. Carrion and A Bruno
M. Kane
and LC. Annual Status - Lack of baseline data and inconsistencies in the final project forms from instructors rendered the data inconclusive.
PARTIALLY MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.6.9 Tutored students return to school in the next semester in higher
Data not available for comparison. Need
To be determined based on baseline information.
numbers than those who did not use the Learning Centers.
baseline data.
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Responsible Individual
Achievement Actions
W. H-Erskine
1.6.9.1 ACTION ONE: Pull activity reports in Accutrack using student IDs. Annual Status – Upgrade of the learning centers software tracking system will
PARTIALLY MET
allow data to provide baselines and target for next annual cycle
1.6.9.2 ACTION TWO: Merge results with banner query on returning students. Annual Status - See above 1.6.9.1
PARTIALLY MET
16.9.3 ACTION THREE: Produce baseline report on retention percentages. Annual Status – See above 1.6.9.1
Kane PARTIALLY MET
NOT MET
Indicator
Where is LSCC Today
Target
1.6.10 Those students testing into developmental courses that have an opportunity to be
Project to begin fall of 2011.
Baseline will be
remediated will be successful in greater numbers than those who did not get help and who after
determined 2012remediation and retaking the placement test will place at into the credit level course.
2013.
Responsible Individual
Achievement Actions
1.6.10.1 ACTION ONE: Administer diagnostic tests to students who score below a designated cutoff in PERT.
I. Bowers
Annual Status - Continued delays at the DOE and McCann - new target date is for fall 2012. Diagnostics can be ordered now.
NOT MET
1.6.10.2 ACTION TWO: Work with Depart. Chairs to create remediation materials or plan.
Kane & B. Hebrock
Annual Status - Pearson online practices are recommended by the Math Dept. No decision made for English remediation yet.
PARTIALLY MET
1.6.10.3 ACTION THREE: Track pre-and post-remediation scores in PERT (remediated and non-remediated attempts) to assess results.
B. Hebrock
Annual Status - Ready to go once the remediation process is approved by Dept. Chairs
NOT MET
MET
Indicator
Where is LSCC Today
Target
1.6.11 Students return to the LCs for help regularly.
Tracking available now.
Returning students increase by 5%.
Achievement Actions
1.6.11.1 ACTION ONE: Pull Accurtrac reports on repeat visits by subject using logins and hours of use.
Annual Status - Reports indicate that 6% of the total visits in the spring semester were one time only visitors – 94% come back more than once.
1.6.11.2 ACTION TWO: Compare with next year’s values (fall to fall, spring to spring comparisons). Annual Status - Baseline values for 2011-12 are in place.
Responsible Individual
W. H-Erskine
MET
W. H-Erskine
PARTIALLY MET
M. Kane
MET
1.6.11.3 ACTION THREE: Prepare report identifying areas of growth or decrease in traffic and hours. Annual Status - Fall 2011 traffic was up 4% from the
previous year, but Spring showed a 17% decrease in traffic, due to reducing evening/Saturday hours a total of 11 hours in a week of 65 hours, or exactly 17%.
PARTIALLY MET
Indicator
Where is LSCC Today
Target
1.6.12 The Textbook Lending Library assists students in need.
We served # students
Increase number of books lent by 5% per year.
Achievement Actions
1.6.12.1 ACTION ONE: Seek and encourage donations from students through LC, Web, SGA, etc.
Annual Status - Many new editions for fall 2012 will deplete the library – no new books will be donated until the second semester.
1.6.12.2 ACTION TWO: Keep Lending Library information visible in LC, on Web, etc.
Annual Status - Website presence, notices in Learning Centers in place. Advise Angler to publish dates.
1.6.12.3 ACTION THREE: Seek funding opportunities through Follett and other outside sources
Annual Status - Received $2000 from Career and Technical for books that benefit their students, also $2000 from Mr. Scott’s funds.
Responsible Individual
B. Hebrock,
NOT MET
B. Hebrock
MET
B. Hebrock
MET
Strategic Goal II: COLLABORATE AND PARTNER TO ACHIEVE INSTITUTIONAL MISSION
Goal - 2 Project 1: INCREASE IN FUNDRAISING AND GRANTS
MET
Indicator
2.1.1 The Foundation/Institutional Advancement are
effective when regular, accessible and impact
communications are in place to keep the donor base fully
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Where is LSCC Today
The Foundation has an e-newsletter that is done
quarterly, has an active website, over 600 friends on
Facebook, plans to send at least one constant contact
Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
Target
The target for the next will be to identify additional friends to
Facebook, add more people to receive the quarterly
newsletter and constant contact messages, increase number
11
informed and engage in the progress of the College.
message each month and invitations to the gala auction
and other events.
of participants to fundraising events.
Achievement Actions
Responsible Individual
2.1.1.1 ACTION ONE: Annual Status -3,168 subscribers for e-newsletter, 3,958 constant contact messages, 4,115 performing arts contacts, and 75 press
Erin O’Steen
releases have been sent out with 99% appearing in the media.
MET
MET
Indicator
Where is LSCC Today
Target
2.1.2 The Foundation/Institutional Advancement is effective when we commemorate and gain
The Foundation is in
The target is identifying alumni of LSCC, a mechanism to
support the future through annual events and possibly new events planned around the
the planning stage
nominate and name the college’s distinguished alumni
anniversary designed to cultivate new donors and engage those who have benefitted from the
process.
and recognize at an event.
College, services, etc.
Responsible Individual
Achievement Actions
2.1.2.1 ACTION ONE: Annual Status - Provided cupcakes and bottled water for graduation, distributed 173 pins and ribbons to the graduates and 193 coffee
Claudia Morris
table books to the graduates who applied to join the Alumni Association; Planning is underway for the Time Capsule Dedication on 11- 20; Alumni Wine &
MET
Cheese at the South Lake Campus on 8- 30; Alumni Wine & Cheese at the Sumter Campus on October 16; Distinguished Alumni Event on 10-25.
MET
Indicator
Where is LSCC Today
Target
2.1.3 Foundation/ Institutional Advancement are effective when we
The target for the next (2 or 3 years) will be to identify the process to
have more Board involvement to assist with fundraising efforts.
begin raising investments for the four year degree program(s).
Responsible Individual
Achievement Actions
2.1.3.1 ACTION ONE: Annual Status - Held a board retreat & SWOT Analysis on 2/17 (27 in attendance); with a 22% increase in attendance for the January
R. Brandeburg
Annual Meeting; 28% increase for the 5/2 Board Meeting. 27th Annual Gala Auction had 88% board attendance, which is the largest % ever.
MET
MET
Indicator
Where is LSCC Today
Target
2.1.4 Foundation/Institutional Advancement The Foundation has been presenting the Annual Gala The target for the Gala is to exceed the number of attendees by 5% and the
is effective when special events actively
Auction for the past 26 years. The 27th Annual Gala is net revenues by 5%. The target for the Golf Tournament is to increase the
sponsored by and/or indirectly supported by scheduled for April 14, 2012. The 13th Annual Golf
number of participants by 3% and the net revenues by 5%. The target for the
the Foundation to fund and continue to
Tournament will be held on Sept. 16 and the Annual
Professionals’ Seminar is to increase the participants by 3% and to track any
funding significant endowments.
Professionals’ Seminar is scheduled for August 26.
gifts that result from their attending.
Responsible Individual
Achievement Actions
2.1.4.1 ACTION ONE: Annual Status - The 27th Annual Gala Auction netted $63,361 which is $2,300 more than 2011; we had 340 in attendance compared to
R. Brandeburg
308. The Performing Arts Series was another sold out season and resulted in $8,000 more in revenue.
MET
MET
Indicator
Where is LSCC Today
Target
2.1.5 Foundation/Institutional Advancement is effective
Foundation has been raising funds for FGIC Match for the
Target for next 2 years is to increase the amount of
when we provide opportunities for advancement for targeted past five years. In 2009, the Foundation raised $37,000 and
scholarships for FGIC and minorities based on the
demographic audiences.
received a match of $37,000 for students in this target group. State’s figures.
Responsible Individual
Achievement Actions
2.1.5.1 ACTION ONE: Annual Status - LSCC was allocated to receive $8,498 in the FGIC Scholarship Match, we raised $15,000 and received $13,749.
R. Brandeburg
Established a new partnership between the UCF Foundation, Johnson Scholarship Foundation, Brevard CC, Seminole and Valencia College Foundations.
MET
PARTIALLY MET Indicator
Where is LSCC Today
Target
2.1.6 The Office of Planning &
The number of grants being  The target will be met when a monthly report is generated that includes projected out timelines for
Institutional Effectiveness is successful
submitted has significantly
new opportunities that align to the strengths, need and distinctions of the institution and its
when there is a proactive system in place
increased, the Office has
programs.
that identifies, meets the needs, engages,
submitted 8 grants in the
 When there is a centralized working process that establishes equitable and clearly articulated
encourages and energizes all stakeholders last 6 months, bringing in
procedures for supporting and determining fiscal and physical resource use in preparing proposals
to actively engage in competitions for
$000.000, which is more
grants.
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12
external funding.
than the whole of the last
year. PIE has a process
currently being piloted,
evaluation and
improvements will be made
next year


When the number of competitive proposals submitted to funding agencies significantly increases.
When clearly articulated data criteria and procedures are set in place to recognize individual
program distinctions, needs current strengths, future plans in order to engage in and support
collaborative efforts to write more grants.
When a proactive calendar is available that identifies future funding opportunities projected for the
next 18 months.
The Office of Planning & Institutional
Effectiveness is successful when we
proactively identified and capitalized upon

new sources of public and private support
through multiple funding sources.
Achievement Actions
2.1.6.1 ACTION ONE: A centralized working process will be designed that establishes equitable and clearly articulated procedures for supporting and
determining fiscal and physical resource use in preparing proposals grants. Annual Status – A new process is in place and can be found on the PIE webpage
2.1.6.2 ACTION THREE: PIE will have and carry out procedures to recognize individual program distinctions, needs, current strengths, future plans of the
different Annual Status - NOT MET – based on the work currently being done to put data collection methods in place to track grants and dollars awarded we
will be better prepared to complete this next year
2.1.6.3 ACTION FOUR: the grants manager will develop and successfully maintain a grants opportunity calendar for the college
Annual Status - NOT MET – we were not able to provide the effort to complete this action – we will work on this for next year – the idea is proving to be more
difficult than we anticipated with the quick nature of grant submissions etc.
Responsible Individual
Lisle, Cripe
MET
Lisle, Cripe
PARTIALLY MET
Lisle, Cripe
NOT MET
Goal 2 - Project 2: ENHANCE & EXPAND PARTNERSHIPS WITH UNIVERSITIES, COLLEGES, AND INDUSTRY
PARTIALLY MET
Indicator
2.2.1 The Youth Outreach Department is effective when participants acquire LSCC sponsored
college credits through their involvement in the projects’ “Summer Bridges” transition program.
Achievement Actions
Where is LSCC Today
Ten YOD graduates are in the process of
enrolling in LSCC’s Summer B term.
Target
Increased allocation reflecting the
increase in tuition costs.
Responsible
Individual
2.2.1.1 ACTION ONE: (Spring 2012) Identify up to ten YOD Senior graduates to participate in “Summer bridge” component, which consists of participants enrolling in 6
Cortes
credit hours during LSCC Summer B term. Nine YOD graduates enrolled in the 2011 Summer B term. Six of these nine students completed the Summer Bridge program.
MET
Activity for 2011-12 academic years will transpire in the spring and summers of 2012. Annual Status - Latest available completion outcome (summer 2011) was
provided above in the “Mid-term status” and was met
2.2.1.2 ACTION TWO: (Summer 2012) oversee and monitor the registration and performance of up to f10YOD graduates enrolled in LSCC’s Summer B term.
Cortes
Annual Status - A total of 5 YOD high school graduates have been recruited to participate in the YOD Summer Bridge program. Due to low enrollment numbers at LSCC, PARTIALLY
the Director of Financial Aid advised that it would be preferred to not utilize all funds under this program. Additionally, the Upward Bound program has no seniors
MET
graduating this year. These factors contributed to the current count of 5 participants (instead of 10) for the YOD Summer Bridge program.
PARTIALLY MET
Indicator
Where is LSCC Today
Target
2.2.2 Career and Technical Education Programs are
Health Information Mgmt. ICD-10 training schedule
The target will be met when 100%^ of the students enrolled in
effective when healthcare training programs are expanded has been developed and will be proposed to hospital
ICD0-10 workshops complete their training programs.
through university and industry partnerships.
partners for approval.
Responsible Individual
Achievement Actions
2.2.2.1 ACTION ONE: Timeline and schedule of proposed training activities have been developed and reviewed with CFHA personnel on 8/1/11.
Rager/ Ziesemer
Annual Status - Online A&P/Disease processes course status: AHIMA, FHIMA and Gatlin/Ed2Go all have these types of fully online courses available so it isn’t
MET
cost effective to develop a version more focused on what is needed for ICD10 coding. Mail List/Survey Status: Have permission to use the Lake-Sumter Medical
Society member email list to send surveys and an Advisory Member is trying to get permission for both CFHA and FHW lists as well. However, the Federal
Government announced postponing the implementation date from October 1, 2013 to October 1, 2014 so a physician practices survey is premature at this
point. The hospitals in this area, however, are continuing with the training they have arranged through consultants and AHIMA/FHIMA toward ICD10 because
they don’t want to lose the momentum.
2.2.2.2 ACTION TWO: Development and promotion of ICD 10 training activities through LSCC’s continuing education department.
Ziesemer /Diggs
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
13
Annual Status - Survey has been postponed.
NOT MET
2.2.2.3 ACTION THREE: Assess effectiveness of training programs.
Ziesemer/ Diggs
Annual Status - Implementation of training will begin late 2012 or early 2013
NOT MET
MET
Indicator
Where is LSCC Today
Target
2.2.3 The LSCC Athletic Department
During the 2009-10 year LSCC studentThe annual target will be met when 100% of all student-athletes complete a minimum of 2
is effective when student-athletes
athletes 90% of all student-athletes
community service activities and 5 departmental (program) activities, including:
participate in community service
completed a minimum of 5 community
departmental fundraising activities and/or other college related activities. A minimum of two
activities; college related student
service activities. One student-athlete per
student=athletes per team will represent the athletic department at all College Wide
activities, departmental fundraising
team was represented at the College-Wide
meetings. A minimum of 5 student=athletes per team will represent their respective sport on
activities, student recognitionmeetings. The LSCC Athletic program hosted the All=Conference Academic Team. A minimum of two student-athletes per team will be
academic awards and other
three student life activities and collaborated represented on the All-State (FCSAA) Academic Team. A minimum of one student-athlete
recognition related to college,
with Student Government and Student Life
from the LSCC athletic program will be represented on the NJCAA Academic All-American
community, conference, state and
on Fall (Boys and Girls Club Fall Festival) and Team. A minimum of one student-athlete per team will receive a student life “leadership”
national levels/associations.
Spring Community Activities (Wing Fest).
award at the annual spring awards ceremony.
Responsible Individual
Achievement Actions
2.2.3.1 ACTION ONE: LSCC Athletic Highlights , Section 16 Report, and Federal Equity Report – Academic Report in May of each year Annual Status Matulia
Complete/information with VP
MET
2.2.3.2 ACTION TWO: Mid-Florida Conference, FCSAA, and NJCAA Academic Qualifiers submitted in May of each year Annual Status - Completed
Matulia
MET
2.2.3.3 ACTION THREE: Who’s Who among American Colleges and LSCC Student Life Awards in May of each year Annual Status - Target met Matulia
Complete/Information with VP
MET
MET
Indicator
Where is LSCC Today
Target
2.2.4 The Youth Outreach Department is effective when Starting to compile a list of participants that have
SGA funded YOD Alumni Association, also serving additional first
it establishes a functioning LSCC YOD Alumni
graduated from high school in the past four years
generation LSCC students who had not been participants of YOD in
Association.
and are currently enrolled at LSCC.
high school.
Responsible Individual
Achievement Actions
2.2.4.1 ACTION ONE: (Summer/Fall 2011) Compile a directory of all YOD alumni currently enrolled at LSCC. A directory consisting of 80 former YOD participants
Siegrist
currently enrolled at LSCC has been compiled. Vision and mission statements have been drafted. Individual goals have been identified. Objectives still pending. A
formal Request for Charter will be submitted on November 28th, including a petition with signatures from ten YOD alumni.
MET
Annual Status - A directory consisting of 95 Laker-Mail and personal home-email addresses from YOD graduates enrolled at LSCC and other interested LSCC students
has been compiled. Email blasts have been sent to this directory to promote several activities that have already been sponsored by the YOD Alumni Association.
2.2.4.2 ACTION TWO: (Summer/Fall 2011) Draft a mission statement, goals/objectives, and recruitment strategy. Draft mission and Vision Statements submitted to
Shelton
AVP on 11/23/11 for review.
MET
Annual Status - Mission & Vision statements for the association have been drafted and approved by SGA. The Association acquired its official Student Club Charter on
December 13, 2011. Information about the YOD Alumni Association was disseminated to currently enrolled YOD alumni via Laker Mail, flyers and Marquee
announcements at all three campuses. Information sessions about the Association were held on February 14th and 15th at all 3 campuses. A “Kick-off” ceremony and
orientation program (funded by SGA) held on April 9th in the Magnolia Room drew approximately 30 prospective new members. SGA Executive Board members were
also in attendance for support of the Association.
2.2.4.3 ACTION THREE: (Spring 2012) Assign an advisor and schedule at least two meetings to begin incorporating an elected executive board and sub-committees to
Cortes/Shelt
prepare association’s constitution and fundraising efforts.
on
Annual Status - The entire YOD Staff has collaborated to develop, complete and submit a constitution for the Association, which was ultimately approved by the SGA.
MET
Sub-committees comprised of YOD staff were organized to address: Recruitment, Selection of Officers, Induction/Orientation and Retention. Felicia Shelton has
agreed to serve as the Association’s advisor. As a result of these efforts, four YOD alumni were identified as the Alumni Association’s Executive Board, following an
extensive application and interview process. These executive board members have officially met on four occasions in April and May 2012. Following the Kick-off
3/6/2016 12:37 PM
Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
14
ceremony and Orientation program, the YOD Alumni Association has sponsored several activities that included a “Study Hall” group session with
snacks/refreshments, which drew over 25 students to peer-study and jointly prepare for final exams. Association members also gathered to compete on a fun
“Scavenger Hunt” that included clues scattered throughout the Leesburg campus. Members of the YOD Alumni Association are scheduled to chaperone, conduct
several workshops and panel discussions with hundreds of current middle school and high school students who will be visiting LSCC to attend the upcoming YOD
summer programs.
MET
Indicator
Where is LSCC Today
Target
2.2.5 Foundation/Institutional Advancement is effective when the Alumni
Implementation for the Alumni Association Target for next 2 years is to have 20% of the alumni
Association is operational; enlisting new Alumni members; and developing
and membership and enrollment.
members of the Alumni Association.
programs for regular giving.
Responsible Individual
Achievement Actions
2.2.5.1 ACTION ONE: Annual Status -28 payed dues; 28 bricks have been sold; developed on-line brick order form and on-line giving for alumni.
Claudia M MET
MET
Indicator
Where is LSCC Today
Target
2.2.6 Foundation/Institutional
The Foundation has a 41 member Board of
The target for next (2 or 3 years) year(s) will be met when we maintain at least 40 board
Advancement is effective when Directors and numerous investors to the
members and increase their participation by 5% reaching out to investors/potential
relationships and partnerships
Foundation and College. Total Amount raised in
investors through newsletters, marketing materials, invitations to Foundation events and
help reach fundraising goals.
2010 was $921,700 plus an additional $600,000 in
social media. Build and increase relationships in South Lake County and Sumter County.
investment earnings.
Responsible Individual
Achievement Actions
2.2.6.1 ACTION ONE: The 2011 Annual Campaign goal was to raise $225,000.
R. Brandeburg
Annual Status - When the campaign ended on December 31, 2011 raised $250,211. In 2011 the Foundation raised $1,550,633 plus an additional $102,530 in
MET
investment earnings.
2.2.6.2 ACTION TWO: Annual Status - Erin graduated from Leadership Lake in May; Claudia has been invited to serve a three-year term on the Leadership
R. Brandeburg
Sumter Advisory Board; Rosanne chaired the Job Readiness Program through the Leesburg Chamber presented to the seniors at Leesburg High School; Rosanne
MET
served on the Florida College System Foundation; Florida Council for Resource Development; Educational Foundation; Take Stock in Children; Lake County
Chamber Alliance. She attended Leesburg Chamber Breakfasts, South Lake Chamber Breakfasts, participated in the South Lake Chamber Golf Tournament,
volunteered for the Educational Foundation Golf Tournament, Lifestream Behavioral Center, Beacon College, Children’s Advocacy Center, Boys and Girls Club,
United Way events.
MET
Indicator
Where is LSCC Today
Target
2.2.7 The Office of Planning & Institutional Effectiveness is successful when
2010=1011 funding opportunities = 00. The target will be met when the number state collaborative
we increase our leadership or collaborative connections in statewide
funding opportunities LSCC takes advantage of increases by
initiatives that support increased financial assistance for the college.
2.
Responsible Individual
Achievement Actions
2.2.7.1 ACTION ONE: The grants manager will engage proactively, talking, meeting with other FCS schools, join state group to develop relationships to
Lisle, Cripe MET
increase collaborative grant opportunities Annual Status - – we did increase the number of grants submitted, including the latest grant with Pensacola
Strategic Goal III: BUILD EXCELLENCE IN PROGRAMS AND SERVICES FOR ALL
Goal 3 - Project 1: IMPLEMENT SERVICE EXCELLENCE PROGRAM
NOT MET
Indicator
3.1.1 Student Development is effective when SD staff titles, reporting
lines and job descriptions ensure organizational efficiency and
student access to resources and staff.
3/6/2016 12:37 PM
Where is LSCC Today
There have been no recent
unit reviews or position
audits
Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
Target
Year 1 – Review & update all SD job descriptions, identify what position
descriptions need to be audited by HR, seek out national best practices &
Florida College system data, and develop a proposal for Cabinet.
15
Responsible Individual
Achievement Actions
3.1.1.1 ACTION ONE: Offer “Completion by Design” training for Student Development Staff.(ongoing) Annual Status - In progress 75% complete, will be
C. Brady PARTIALLY
100% complete by end of appraisal cycle on 8/30/12
MET
3.1.1.2 ACTION TWO: Designate a completion by Design (DBD) taskforce in Student Development. Annual Status - not yet started
Scott/Harris/Brady
NOT MET
3.1.1.3 ACTION THREE: Develop Student Development Student Learning Outcomes. Annual Status - not yet started
Scott/Harris/Brady
NOT MET
MET
Indicator
Where is LSCC Today
Target
3.1.2 Student Development is effective when the
Today Student Development has not
Year 1 – Open the new testing space, monitor student use & student and faculty
OSD testing facility is fully operational and we offer fully been implemented our new OSD satisfaction, respond to issues, and offer an open house for students and staff.
students with disabilities the best opportunity for
testing center facility since
Year 2 & 3 – Continue to monitor, evaluate and modify services and/or processes as
academic success while meeting ADAA guidelines.
construction is still ongoing.
needed.
Responsible Individual
Achievement Actions
3.1.2.1 ACTION ONE: Open the new testing space & respond to emerging issues. Annual Status - Completed, opened 8/23/11
R. Poole
MET
3.1.2.2 ACTION TWO: Offer an open house for students and staff. (spring semester) Annual Status - Completed
R. Poole
MET
3.1.2.3 ACTION THREE: Monitor student use & student and faculty satisfaction. (ongoing) Annual Status - Completed
R. Poole
MET
MET
Indicator
Where is LSCC Today
Target
3.1.3 The LSCC Athletic Department
The Athletic Department hosts: The annual Golf Classic, The Sports Leadership Program,
Increase participation in intramural activities by
is effective when Athletic Teams,
and the Wing Fest/Craft Show, each year and is open to all students, faculty, staff and
10%; increase participation at the Golf Classic,
athletic staff members, and
community. The Annual Golf Tournament raised $20,000 in sponsorships, with 102
Sports Leadership Program and Wing Fest/Craft
intramural activities exhibit
participants; the Sports Leadership Program generated 75 attendees; the Wing
Show, both in sponsorships and participants, by
excellence and provide services for
Fest/Craft Show raised over $2,000 with 8 sponsors and 220 attendees. The Athletic
10%; increase numbers of participants in open
all students, college employees, and
Department conducts one intramural activity per week and provides open gym/weight
gym/weight room hours, by 10%.
community constituents.
room hours during college operational hours (as posted on the website and on campus).
Responsible Individual
Achievement Actions
3.1.3.1 ACTION ONE: Unit Reviews are submitted to Vice President of Business Affairs in May of each year Annual Status - Completed.
Matulia
MET
3.1.3.2 ACTION TWO: Student-Athlete evaluation of services and results of findings are complete in May of each year Annual Status - Completed.
Matulia
MET
3.1.3.3 ACTION THREE: Golf Tournament (September); Wing Fest (March); Sports Leadership Program (November and April)
Matulia
MET
Annual Status - Participation was increased in all areas; met the target. ( The Sports Leadership Program was postponed during the 2011-2012 year)
MET
Indicator
Where is LSCC Today
Target
3.1.4 Career Development Services is effective when all career
We do not currently track all career-development Year 1 – The target for 2011-12 will be met when a Career
development planning and tracking is centralized using
function using one form of advanced technology.
Services Management System license is purchased /
advanced technology via the use of a Career Services
Rather, we collect this information in a
implemented, staff training is completed and live use of the
Management System as outlined in the “Progress” state of the
fragmented manner and are still in our infancy in
software for our constituents is launched.
Completion by Design program.
collecting this data.
Responsible Individual
Achievement Actions
3.1.4.1 ACTION ONE: Research Career Mgt systems & submit proposal/seek approval from Technology Comm. & Cabinet. Annual Status - Completed
Pearson/Brady MET
3.1.4.2 ACTION TWO: Purchase system, train staff and implement across the College. (completed) Annual Status - Completed 10/11
Pearson
MET
3.1.4.3 ACTION THREE: Monitor and track system usage, technology issues, staff/faculty feedback. (ongoing) Annual Status - Completed
O. Pearson
MET
PARTIALLY MET Indicator
Where is LSCC Today
Target
3.1.5 The Facilities Department/College operate
Presently the College Building Department and Building The target for 2011-12 is to secure an in-house, Board approved
more efficiently and cost effectively when
Official work is accomplished at a rate of approximately Building Official, thereby providing LSCC with a Building Department
excellence in service is improved.
$9,000/annually plus additional costs as applied.
and improved efficiency.
Responsible Individual
Achievement Actions
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
16
3.1.5.1 ACTION ONE: Formal Training will be provided and time to attend training for Building Official Courses Annual Status - It appears that Rob might be
Ball/Estes MET
able to reserve a seat in a class before December but cannot be confirmed at this time. We continue to access this difficult training.
3.1.5.2 ACTION TWO: On the job training will be provided (two weeks) with present contracted Building Official
Ball/Estes
Annual Status - Rob has participated in a number of real-time inspection experiences with Alpha Inspections. While he will continue to do so; he is presently
PARTIALLY MET
considered adequately trained in this area and the status should be of this Action should be considered complete.
3.1.5.3 ACTION THREE: Once training is complete and approved by UBC Board; Individual will be presented to LSCC Board for approval
Ball/Este
Annual Status - Awaiting completion of Action Item #1. This overall project will roll-over into next year before being completed.
NOT MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
3.1.6 The College operates more safely and efficient when best
The original Emergency Management Plan is in
The target for this indicator is complete revision of the
practices for response to emergencies are logical and relevant.
place but portions of the plan are now outdated. Emergency Management Plan by the end of 2011-12.
Responsible Individual
Achievement Actions
3.1.6.1 ACTION ONE: First edit will remove unnecessary subject matter, add new information, and correct basic errors Annual Status - Additional
Ball
changes/edits will be necessary before truly complete.
PARTIALLY MET
3.1.6.2 ACTION TWO: Revised document will be posted on the web site for feedback Annual Status - Awaiting final draft.
Ball PARTIALLY MET
3.1.6.3 ACTION THREE: Final edit based on feedback and permanent posting of document on web site Annual Status - To be completed after final edit
Ball PARTIALLY MET
NOT MET
Indicator
Where is LSCC Today
Target
3.1.7 LSCC is effective when students express
Student survey administered by the libraries via Survey monkey Departmental survey administered by Institutional Effectiveness
satisfaction with library resources and services. last conducted Spring 2009 overall satisfaction level 79.6%.
Office with 80% of respondents satisfied.
Responsible Individual
Achievement Actions
3.1.7.1 ACTION ONE: Library staff will consult with the Executive director Planning/IE to refine survey and distribute to students
Norton/English
Annual Status - Library staff refined survey questions, which were approved by the Executive Director Planning/IE.
PARTIALLY MET
3.1.7.2 ACTION TWO: Survey will be administered in the Spring of 2012 Annual Status - Survey will be administered in mid-to late Spring semester 2012
Norton/English
NOT MET
3.1.7.3 ACTION THREE: Survey results will be analyzed and reported to the VP of Academic and Student Services
Norton/English
Annual Status - Due to the large volume of surveys requested from the PIE office, a link to the online library survey was e-mailed to students at end-of-term
NOT MET
on May 3. As of May 16, there were no responses. The survey will need to be distributed in March or early April in the Spring 2013 semester.
MET
Indicator
Where is LSCC Today
Target
3.1.8 Foundation/Institutional Advancement is effective when all those
The target is to participate in the Service Excellence
associated with the Foundation and Advancement work to provide excellent
Initiative by building and expanding internal and external
service to all stakeholders both internal and external to the College.
relationships.
Responsible Individual
Achievement Actions
3.1.8.1 ACTION ONE:
Brandeburg/O’Stee
Annual Status The Foundation staff completed the Service Excellence Training. They are responsive, collaborative, respectful and cooperative to all customers. n/Morris/Genereux
Erin O’Steen serves on the Cont Improvement Comm. Erin and Marlene Genereux received recognition in the Service Excellence newsletter. Erin is the Chair of
MET
the Ad Hoc Committee Structure, a service excellence recommendation and Marlene Genereux is the MAP Representative.
MET
Indicator
Where is LSCC Today
Target
3.1.9 Continuing Education/Computer Institute is effective when 100% excellence
98% standard of excellence
100% standard of excellence.
rate of satisfaction for overall evaluation/rating at meeting student’s needs.
Responsible Individual
Achievement Actions
3.1.9.1 ACTION ONE: Evaluation surveys will be administered to classes implemented in Fall 2011. Annual Status - Evaluations surveys have been
Diggs, Green, Torman
administered throughout the Spring term at the conclusion of each class and summaries were done for each CRN.
MET
3.1.9.2 ACTION TWO: Survey results will be analyzed and included in the annual report, which will be completed by December 2011.
Diggs, Green, Torman
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
17
Annual Status - The surveys were analyzed and the overall standard of excellence percentage for Spring term is 99.06%
MET
3.1.9.3 ACTION THREE: Complete surveys during second semester; analyze data and submit report to the VP of Academic & Student Affairs by May Diggs, Green, Torman
2012. Annual Status - The surveys were analyzed and the overall standard of excellence percentage for Spring term is 99.06%
MET
PARTIALLY MET Indicator
Where is LSCC Today
Target
The target for 2012 will be at 70%, 2013 will be at 75%, 2014 will be
3.1.10 PIE is successful when it completes
66% of all reports submitted had 100 or below information editsat 85%
and submits USDOE, FLDOE data and
97% of reports were submitted on time
_____________________________________
reports with a low percent (under 100) of
Jan-Jun -100%,
July – June 97%
2012 will be at 98%, 2013 will be at 99%, 2014 will be at 100%
informational edits along with external
Tammy did we meet this-YES
entity surveys on or before the required
due date.
Responsible Individual
Achievement Actions
3.1.10.1 ACTION ONE: PIE will continue to hold campus stakeholders meetings to discuss data validity, context, content, and accuracy until a confidence level Castello/IT/PIE
is met Annual Status - The PIE office has engaged in 30 data clean-up , accuracy meetings
PARTIALLY MET
3.1.10.2 ACTION TWO: PIE will work to improve communication between committees and decisions that impact data accuracy
Castello/Lisle
Annual Status - MET - Tammy and Kristy have met with many individuals and presented at many committee meetings providing data for decision-making.
PARTIALLY MET
There is a clear shift beginning in the college culture, however work still need to be done.
MET
Indicator
Where is LSCC Today
Target
3.1.11 Establish Service Excellence Program for employees.
Required training 100%
Attendance Target: 100%
Evaluation Score 3.8 out of 5.0 (Excellent)
Satisfaction Target: 4.0 out of 5.0
Responsible Individual
Achievement Actions
3.1.11.1 ACTION ONE: Provide basic training courses in service excellence to supervisors and their employees
Tim Kane, Tracey
Annual Status - Completed training for all staff (including temps, tutors) 201 total with an overall course satisfaction score of 4.8 out of 5.0.
Hoff
MET
3.1.11.2 ACTION TWO: Integrate appropriate changes from SE Committees necessary to support culture change into HR processes
Tim Kane
Annual Status -100% of staff job descriptions include Service Excellence requirement; Orientation for New Employees web-Blackboard course launched;
MET
Expanded Cabinet approves Computer & MS Skills Testing for Employees proposal; HR Searches include Service Excellence question(s) from an approved bank;
HR key staff have weekly presence at Claremont and monthly at Sumter sites; Employee Performance Evaluation with SE Standards and Ratings Rubric
prototype completed and approved by Expanded Cabinet. HR approved to complete the same for all other evaluation forms except for faculty.
MET
Indicator
Where is LSCC Today
Target
3.1.12 IT is effective when the annual cycle of technology
The IT department is taking 90+ days
The IT department will reduce its total refresh installations times by
refresh is effectively rolled-out.
longer than planned to deliver & install PC 30 days this year, with a target of meeting 100% of planned
laptop, desktop and server computers.
installation times for subsequent years.
Responsible Individual
Achievement Actions
3.1.12.1 ACTION ONE: Continue to track and monitor purchases and installations Annual Status - All equipment for refresh has been purchased. All
Guiler/Johnson
equipment has been installed except for the new voice equipment, which will be installed in June. The hold up on delivery is due to the manufacturer.
MET
3.1.12.2 ACTION TWO: Create a more detailed installation plan with milestone dates more clearly defined. Annual Status - A detailed installation plan for the
Guiler/Johnson
switching equipment was created and implemented and was under budget. The remaining refresh is voice equipment, which will be installed in June.
MET
3.1.12.3 ACTION THREE: Effectively execute the new installation plan Annual Status - Even though we had a delay in the delivery of our equipment, we did
Guiler/Johnson
still meet our installation goals. The amount of new PC equipment purchased this year was much lower than it has been in previous years. We will continue
MET
our hone efforts and improve on this important process.
MET
Indicator
Where is LSCC Today
Target
3.1.13. Provide leadership to ensure that all components of the The Administrative Council and Board of Trustees have
Target will have been met when there are no unmet
College community are working to implement the College’s
been briefed on components of the 2010-2011 Annual
goals identified in the College’s Annual Equity Plan.
Annual Equity Plan.
Equity Plan noting unmet goals and benchmarks.
_________________________________________________________________________________________________________________________________
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
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Achievement Actions
3.1.13.1 ACTION ONE: Increase of minorities in faculty, EAM categories and increase in minority faculty members with continuing contract
Annual Status -Two minority male instructors were hired, one Economics instructor, January, 2012 and one Microbiology instructor for 2012-13 fiscal year.
Equity Council remains a work in progress. President briefed Administrative Council on key components of the Annual Equity report and copies of the
Annual Equity Report were distributed to key contributors. Additionally, the Expanded Cabinet members were provided copies of the report.
Responsible Individual
Mojock/Hamilton
MET
Goal 3 - Project 2: MANAGE BUDGET TO MINIMIZE USE OF RESERVES
MET
Indicator
Where is LSCC Today
Target
3.2.1 Career Development Services is effective
As of July 1, 2011, CDS will have its own dedicated budget. Partial
Year 1 – The target for 2011-12 will be met when we
when it has a dedicated budget that is adaptive to
funding has been finalized; however, a final budget approval is still
secure a budget for operational expenses and
emerging needs.
pending for the remaining estimated operational expenses.
maintain it.
Responsible Individual
Achievement Actions
3.2.1.1 ACTION ONE: Secure a CDS budget for fiscal year 2011-12. (Completed). Annual Status - Completed
C. Brady
MET
3.2.1.2 ACTION TWO: Continue to track, monitor and evaluate CDS services and programs for student, alumni and community impact.
O. Pearson MET
Annual Status - Completed
3.2.1.3 ACTION THREE: Submit & secure expansion request for regular budget allocation in FY 2012-13 budget cycle in Planning Council. (not yet started)
Brady/Pearson
Annual Status - Completed
MET
MET
Indicator
Where is LSCC Today
Target
3.2.2 The College operates more efficiently and
Reduction of kilowatt usage at a time of rising energy
By end of fiscal year 2011-12 the target would be to further reduce
responsible in relation to cost when maximization
costs have been experienced in the past few years;
KWh consumption of energy use by 2%-3% below 2010-11 levels.
of technology is utilized to its fullest capability.
however, additional reductions may still be possible.
Responsible Individual
Achievement Actions
3.2.2.1 ACTION ONE: Analysis of 2010-2011 energy use and expenditures to pinpoint direction of energy savings effort Annual Status - Significant savings
Ball / Siemens
were realized this year. Complete for this FY.
MET
3.2.2.2 ACTION TWO: Make adjustments to Chiller’s, building controls, and college lighting controls Annual Status - Complete
Ball
MET
3.2.2.3 ACTION THREE: Revisit adjustment areas in ALC, Apogee, and Trane software systems and spreadsheets to compare and adjust for overall yearly
Ball/programmer
savings Annual Status – Complete.
MET
3.3 Strategic Goal 3 - Project 3: IMPROVE EFFECTIVENESS OF ENROLLMENT MANAGEMENT PLAN – FOCUS ON SUMTER CAMPUS
PARTIALLY MET Indicator
3.3.1 Student Development is effective
when there is an accurate academic
record keeping system including
educational goal setting, degree audit
and completion tracking that is secure
for use with distance learning students
and non-distance learning students.
Where is LSCC Today
Today LSCC does not currently track this indicator using
advanced technology.
A secure mechanism for advising distance learning students is
currently not available.
Online advising currently consists of using email and Facebook
to communicate our message, deadlines and events.
Target
The target for the next 3 years will be met when a method for online
advising students has been identified and implemented and which
enable advisors to send and store advising guides, goal setting plans,
graduation audits, and advising session notes using a secure electronic
environment.
Research available systems, work with IT & DL, submit budget request
during 2012-13 cycle & secure funding.
Achievement Actions
3.3.1.1 ACTION ONE: Research & identify a method for online advising student that enables advisors to send and store advising guides, goal setting
plans, graduation audits, and advising session notes using a secure electronic environment. (Collaborate training completed 11/18/11) Annual Status
- Completed Training took place in October 2011, November 2011, April 2012 & May 2012, pilot in progress full implementation for fall 2012
3.3.1.2 ACTION TWO: Develop & submit budget request during 2012-13 cycle & secure funding to implement an online advising method. (not yet
started) Annual Status – Completed
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
19
Responsible Individual
Scott/Harris /Brady/
Nathanson/ Guiler
MET
Scott/Harris /Brady/
Nathanson/ Guiler MET
3.3.1.3 ACTION THREE: Secure the system, pilot, test and assess the system. (not yet started)
Scott/Harris /Brady
Annual Status - Not yet started, waiting on budget approval, research and exploration continues
PARTIALLY MET
PARTIALLY MET Indicator
Where is LSCC Today
Target
3.3.2 Student Development is Today, we have some data regarding both learning outcomes and overall student
Year 1 – Develop an NSO workgroup responsible for
effective when the New
satisfaction.
redesigning our current online and live NSO program to be
Student Orientation program Of the 1255 FTIC and DE Students who participated in NSO for fall 2010, the average
piloted for summer 2012 starters & full implementation for
successfully transitions and
fall 2012 starters.
accuracy rate on the pre-test assessment for learning outcomes of the online portion
orients new students to the
of NSO was 75%. – Post-test accuracy increased to that of 91%.
Update Learning Outcomes to include and/or evaluate the
enrollment and registration
entire multi-module program.
Of the 143 Students who participated in a NSO satisfaction survey for fall 2010, 80%
process at LSCC, academic
indicated “agree” or “strongly agree” that their overall satisfaction with the online
Revise the live advising segment of NSO in order for
planning, educational goal
component
of
NSO
was
excellent.
-88%
indicated
“agree”
or
“strongly
agree”
that
their
distance learning students to participate without coming to
setting, and student support
overall
satisfaction
with
the
live
advising
component
of
NSO
was
excellent.
campus. A secure electronic environment would be
services and resources, and is
needed in order to deal with personal data and/or test
accessible to students in a
We do not have formal NSO learning outcomes.
scores utilized during this segment of NSO.
hybrid and/or online format.
We have no fully online NSO program for DL students.
Responsible Individual
Achievement Actions
3.3.2.1 ACTION ONE: Develop an NSO workgroup responsible for redesigning current online & live NSO program to be piloted for summer 2012 starters &
C. Scott/ T. Harris
full implementation for fall 2012 starters. (not yet started) Annual Status – 1. In progress, delayed due to Collaborate pilot project implementation
Rocker/ C. Brady
Advisor workgroup met May 201 2. Katie Evans from Distance Learning staff has agreed to assist with the new online NSO module 3. We will pilot
PARTIALLY MET
improvements for fall starters, with a workgroup continuing to make improvements in the fall for spring starters
3.3.2.2 ACTION TWO: Update Learning Outcomes to include and/or evaluate the entire multi-module program. (not yet started) Annual Status - In
Scott/Harris /Brady
progress, delayed due to Collaborate pilot project
NOT MET
3.3.2.3 ACTION THREE: revise the live advising segment of NSO in order for distance learning students to participate without coming to campus.
Scott/Harris /Brady
(Collaborate training completed 11/18/11) (other tasks not yet started) Annual Status - Completed, in pilot for summer starters
MET
MET
Indicator
Where is LSCC Today
Target
3.3.3 Career and Technical Education Programs Discussions have been held with UCF and hospital partners.
The target will be met when an agreement with UCF has been
are effective when students enroll in a BSN
Still in exploration stage; no formal agreement has been
approved and the DOE application and SACS prospectus have
program.
developed.
been approved.
Responsible Individual
Achievement Actions
3.3.3.1 ACTION ONE: Meeting was held on 3/23/11 with UCF Nursing staff to discuss concurrent BSN program. Annual Status - MOU has been approved.
Wacker/ Rager MET
Program will be implemented in Fall 2012
3.3.3.2 ACTION TWO: LSCC nursing students were surveyed in April 2011 to determine interest in concurrent BSN program. Annual Status -24 students
Griffin
submitted applications to the UCF concurrent program (seat capacity is 20); 16 additional students were interested
MET
3.3.3.3 ACTION THREE: Submission of DOE application and SACS prospectus. Annual Status – Completed with approval
Wacker/ Rager MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
3.3.4 LSCC is effective when students
Today’s headcount: Summer 2010 -2553, Fall 2010 – 4886, Spring – 4623 The target will be met when enrollment headcount
successfully enroll in credit courses that meet
is …
their educational, career and personal
Today’s 201-11 FTE – 3260.8 (FCS projection for 2010-11 was 3273, which
enrichment goals.
we did not make. We are down 12.2)
Responsible Individual
Achievement Actions
3.3.4.1 ACTION ONE: Complete CTE pilot project on student records review and follow-up.
Rager/ Weasel
Annual Status - Progress has been made in the following program areas: HIM, EDT, Criminal Justice, Fire Science, and Early Childhood.
PARTIALLY MET
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
20
3.3.4.2 ACTION TWO: EMC assessment of FTE projections.
Rager/ PIE staff
Annual Status - Fall 2011 enrollment headcount for the district was 4,946 (48 less than Fall 2010) and FTE was 1441.47 (9.40 less than Fall 2010). Spring
PARTIALLY MET
Term 2012 enrollment charts indicate that headcount increased over last spring by 95 and FTE decreased by .56. Summer A, AE enrollment has declined by
3.8%; students are still registering for Summer B classes. Subcommittees have been established to recruit students for Summer B and Fall 2012 classes.
3.3.4.3 ACTION THREE: Determine FTE projections in all discipline areas. Annual Status - Will carry this action item forward to 2012-13
NOT MET
Rager/Sligh/Dept. Chairs and Program Managers
MET
Indicator
Where is LSCC Today
Target
3.3.5 The admissions office is effective
We had slightly over 500 students attend this event.
1- To communicate to the schools and parents of this event.
when we hold a successful college night
2- To increase the number of attendance by 5%
and students, parents and vendors are
Presentation satisfaction average for questions is 85%. The
3- To increase the previous year’s attendance by 5%.
satisfied.
lowest was related to how long the presentation was.
4- To increase the previous year’s attendance by 5%.
5- 2015’s target will be met when we have increased the first year’s
attendance by 20%.
Responsible Individual
Achievement Actions
3.3.5.1 ACTION ONE: Develop Marketing Plan – Send out invitations to colleges and HS students/parents.
D. Marvel
Annual Status - Completed Letters were sent in English and Spanish to all Lake and Sumter county high school juniors and seniors. 992 letters were sent to
MET
Sumter County high school students and 6036 letters were sent to Lake County high school students.
3.3.5.2 ACTION TWO: Survey vendors and survey students/parents in the presentations.
D. Marvel
Annual Status - Completed Surveys were distributed to 66 vendors and to all students and parents that attended the LSCC presentations.
MET
3.3.5.3 ACTION THREE: Survey results will be analyzed and reported. We will also have an approximate number count of attendance.
D. Marvel
Annual Status - Completed 52 survey were received from vendors with 100% satisfaction. All 52 responded that they would love to come back to LSCC’s
MET
College Night event. 79 student/parent surveys were received. 61 (77%) stated that they would not change anything in the presentation. Providing handouts
with important information was the 2nd highest comment received from the student/parent surveys.
MET Indicator
Where is LSCC Today
Target
3.3.6 The Admission
In 2010 LSCC (we had 4 attendees) was not very successful in communicating this
1-To communicate to the schools and parents of this event.
Office is effective
event to the high school students and parents. LSCC relied heavily on one delivery
2-To increase the number of attend ace by 5%.
when we hold a
method to get this information out (The HS guidance counselors). In 2011 we
3-To increase the previous year’s attendance by 5%.
successful Go Higher
expanded our delivery methods in getting this information out to the students and
4- To increase the previous year’s attendance by 5%.
Get Accepted
parents and had our most successful GHGA event in LSCC history. (We had 109
5- 2015’s target will be met when we have increased the first year’s
Campaign.
students). Go Higher Get Accepted event scheduled for February 28, 2012.
attendance by 20%.
Responsible Individual
Achievement Actions
3.3.6.1 ACTION ONE: Develop Marketing Plan – Send out invitations to colleges and HS students/parents. (Spring 2012)
K. Colborne/
Annual Status - Complete Leesburg Campus hosted a Go Higher - Get Accepted information session on February 28, 2012. Marketing materials from FACTS.org D. Marvel
and FDOE were distributed to all high schools within Lake and Sumter Counties. The event served the highest number of students in its history with over 200
MET
students and additional family members in attendance from Lake and Sumter counties.
3.3.6.2 ACTION TWO: Survey students / parents during the presentation. (Spring 2012)
D. Marvel
Annual Status - completed A survey was not conducted for this event due to there being no Director of EM as the time the event was being prepared and held.
NOT MET
3.3.6.3 ACTION THREE: Survey results will be analyzed and reported. We will also have an attendance count. (Spring 2012)
D. Marvel
Annual Status - Complete Over 200 students/parents attended. The Foundation provided 40 $25 application fee scholarships. 10 laptops were utilized by
MET
Financial Aid which serviced over 125 students with their FASFA application. Over 150 scholarship brochures were handed out by the Foundation.
PARTIALLY MET
Indicator
Where is LSCC Today
Target
3.3.7 LSCC is effective when the college student population
LSCC Student Lake & Sumter Counties Population Data: The target for 2014 is met when the total student
is representative of the counties’ overall population it
Black 11.0% - Hispanic 12.0% - Asian
2.7%
population percentage meets and or exceeds the
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
21
serves, including the proportion of minority groups and
gender specifications.
Achievement Actions
Pacific Islander/Haw 0.01% Two or more ethnicities
0.5%
Unknown 7.3% Women 58% - Men 42%
representative population of the counties served.
Responsible
Individual
3.3.7.1 ACTION ONE: LSCC will work with minority organizations that target minority groups (i.e. college Reach Out, college events, etc.) to help educate these groups Marvel
on enrollment processes. Annual Status - As of April 30th, 78 seniors from the CROP and Talent Search programs (no seniors in Upward Bound this year) completed a
Senior Update Report (survey). Nearly 80% (62 of 78) of these surveyed YOD seniors are minority students. Approximately 45% of all the respondents indicated that
PARTIALLY
LSCC was either their 1st or 2nd choice for PSE. Continued follow-up with these recent high school graduates is ongoing during the summer months. YOD staff will
MET
continue to facilitate admission, financial aid application and enrollment assistance to students who choose to attend LSCC. A selection committee awarded a total of
six $1,000 scholarships to YOD graduates who will be enrolling at LSCC. Coincidently, 5 of the 6 scholarship recipients are minority and the YOD office is currently
working with them to process their YOD scholarship and other financial aid awards.
3.3.7.2 ACTION TWO: LSCC will work with gender based organizations that target minority groups (i.e. Boy Scouts, Girl Scouts, etc.) to help educate these groups on
D. Marvel/
enrollment processes.
R. Cortez
Annual Status - The Director of EM resigned in fall 2011 and there was no staff member in the Admissions dept. to work on this goal during the spring semester.
NOT MET
3.3.7.3 ACTION THREE: LSCC will devise a system to monitor the % of this minority and gender populations and compare ii to the % in the overall population. LSCC
D. Marvel/
could devise a system to follow them through their 1st semester (i.e. use other departments as a resource like CROP, Talent Search, Upward Bound, etc.).
R. Cortez
Annual Status - Exceeded target for all categories except other ethnicities. Black non-Hispanic – 10.3% compared to 9.7% in district; Hispanic 12.1% compared to 10.6
in district, Other Ethnicities 4.5% compared to 5.1 in district. Women 62.3% compared to 50.6 in district.
MET
MET
Indicator
Where is LSCC Today
Target
3.3.8 Continuing Education is effective when all students that enroll in licensure programs complete Statistics need to be calculated.
Maintain percentages.
the course (CNA, Security Officer Training, and RE online).
Responsible Individual
Achievement Actions
3.3.8.1 ACTION ONE: Analyze student completion data for classes implemented in Fall 2011.
Diggs
Annual Status - Rosters detailing completion have been collected from the instructors, are stored in notebooks and completion rate has been analyzed.
MET
3.3.8.2 ACTION TWO: Submit annual report to the VP of Academic & Student Affairs by December 2011. Annual Status - Licensure programs were completed at
Diggs
the following percentage rate: C.N.A. 100%; Security Officer 100%; RE Online 100%; FCCPC 100%; Phlebotomy 99.97%
MET
3.3.8.3 ACTION THREE: Second semester complete and data gathered by May 2012. Annual Status - The information was collected, analyzed. Reports are housed in
Diggs
the Continuing Ed Office. Licensure programs were completed at the following rate: C.N.A. 97.92%; Security Officer 93.33%; RE Online 100%; FCCPC 100%; Phlebotomy 93.07%
MET
MET
Indicator
Where is LSCC Today
Target
3.3.9 Continuing Education is effective when over 950 Kids’ College Students
499 registered in Leesburg.
450 registered in Leesburg.
participate/enroll in Kids College for both sites to include Clermont and Leesburg
482 registered in Clermont.
500 registered in Clermont.
Responsible Individual
Achievement Actions
3.3.9.1 ACTION ONE: Evaluation reports completed August 2011.
Diggs /Green
Annual Status - Evaluations were collected during June and July 2011. Reports were completed in August 2011 and are being used in the planning process for 2012.
MET
3.3.9.2 ACTION TWO: Statistical and budgetary reports completed August 2011.
Green
Annual Status - Data collected was used in preparing for KC 2012. In the process of registering for KC 2012.
MET
3.3.9.3 ACTION THREE: Implement findings into planning for KC 2012 from December 2011-April 2012. Annual Status - New location for Clermont KC 2012 was
Green
secured – Windy Hill Middle School. New classes added for KC 2012 – 20 for Leesburg and 22 for Clermont; total of 78 classes offered in Clermont and 89 classes offered in
MET
Leesburg. A total of 193 sections are being offered in Leesburg KC 2012. A total of 172 sections are being offered in Clermont KC 2012.
MET
Indicator
3.3.10 Marketing and Recruitment at the
Sumter Campus is effective when the
College actively markets and is visibly
present to Sumter Community
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Where is LSCC Today
LSCC circulates a variety of Admissions, Student Services, Dual Enrollment,
Financial Aid and Foundations marketing materials at the three Sumter high
schools and participates in Sumter County events including high school
awards programs high school visitations, and Sumter Leadership and other
Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
Target
Expanded and increased circulation of LSCC
publications, degrees and program offerings, marketing
and public relations materials and other related content
to a wider variety of target venues by at least 50%
22
constituents.
Sumter Chamber of Commerce events.
Achievement Actions
3.3.10.1 ACTION ONE: Attended Beef & Boogie Festival Nov 4, 5, 2011; 33 inquiries; admission, academic programs, BRC offerings, dual enrollment,
DirectConnect Annual Status - Action item completed; preparing for 2012-13 participation/registration for this event.
3.3.10.2 ACTION TWO: Circulate Continuing Education and Computer Institute course catalog to targeted Sumter venues by January 2012
Annual Status -1) CE & CI schedules placed at six locations; 2) Updated sites materials on 05/31/12; registration guides have now been placed at six locations.
3.3.10.3 ACTION THREE: Increase communication with the Sumter Advisory Committee and their participation in promoting and marketing LSCC by Summer
2012. Annual Status - Foundation and College Relations added SAC to their newsletter distribution.
Responsible Individual
Tanya Harris-Rocker
MET
Tanya Harris-Rocker
MET
Tanya Harris-Rocker
MET
MET Goal 3 - Project 4: CREATE NEW PROGRAMS & INCREASE PARTICIPATION IN PDC & CET
MET
Indicator
Where is LSCC Today
Target
3.4.1 Establish the 2011-12 employee professional development
74.8%,
3.8 out of 5.0
Completion target: 80%,
Increase Target: 5%
program through the PDC and CET.
Responsible Individual
Achievement Actions
3.4.1.1 ACTION ONE: Using Survey data and PDC Advisory Council direction develop pd curriculum. Annual Status - Final employee development stats are:
Tim Kane, Tracey
1094 faculty and staff (duplicated) attendance at PD offerings. Total of 3184 pd hours; overall learner course satisfaction score of 4.8 out of 5.0 for Excellent.
Hoff
Average per employee of 2.9 hours of pd; 142 specific pd offerings with 106 unduplicated offerings. 99% of regular employees (243) completed the required
MET
Preventing Violence in the Workplace training; 100% of new hires completed Preventing Sexual Harassment in the Workplace course within 30 days of hire.
3.4.1.2 ACTION TWO: Provide employee pd accomplishment reports
Tim Kane w/IT
Annual Status - Produced 106 quarterly PD reports for Administrators and about faculty PD to Chairs using a semi-automated system. Continue to work with IT support
(Mark DeMilio) to have a fully automated employee self-serve PD completion report.
MET
Strategic Goal IV: CREATE AND SUSTAIN A CULTURE OF CONTINUOUS IMPROVEMENT
PARTIALLY MET
4.1 Strategic Goal 4 - Project 1: DEVELOP CAPABILITY FOR DATA MINING & ANALYSIS TO SUPPORT DATA DRIVEN IMPROVEMENTS
MET
Indicator
Benchmark
Where is LSCC Today
Target
4.1.1 The Office of Planning &
The success rate of this indicator is
26 of all surveys are processed and
The target for 2012 will be 50%, We reached 59.8%.
Institutional Effectiveness is
demonstrated when 100% of all
approved centrally. Do not have process in 2013 will be 75% and 2014 will be 95% of all surveys
successful when all surveys
surveys are carrying out a centralized
place including forms, process for
are processed and approved centrally. Centralized
conducted on-campus are processed process through PIE.
submitting, approval and launching.
process in place for survey procedures.
and approved centrally.
Responsible Individual
Achievement Actions
4.1.1.1 ACTION ONE: Create appropriate forms and process representative of a centralized process. Annual Status - completed
PIE
MET
4.1.1.2 ACTION TWO: Provide opportunity and means for PIE staff to increase knowledge and skill for Class Climate Survey software.
Lisle
Annual Status - PARTIALLY MET – we are still working to review new software or will stay with ClassClimate with more training opportunities
PARTIALLY MET
4.1.1.3 ACTION THREE: Evaluate current surveys for accuracy and provide consultation on new/developing surveys
Lisle
Annual Status - 85 surveys have been evaluated and developed to collect data for continuous improvement across all aspects of the college.
MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
NOT MET 4.1.2 PIE is successful when data has been No process is in place for
When aggregate data is run and we have full confidence that it is accurate and valid. Continue to
cleaned and there is confidence in the local data.
triangulation of data.
evaluate all data entry points for entry accuracy and IT data report accuracy.
Responsible Individual
Achievement Actions
4.1.2.1 ACTION ONE: Evaluate data reports for accuracy. Annual Status - The PIE office including the State Report Coordinator has engaged in the analysis of
PIE, IT
every report sent to the state and federal government
MET
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
23
4.1.2.2 ACTION TWO: Provide leadership in bringing data stakeholders together to discuss data reports. Annual Status – over 150 meetings to fix data issues
Lisle
have taken place.
PARTIALLY MET
4.1.2.3 ACTION THREE: Review data entry methods for all aspects of institutional processes. Annual Status - we still have data entry issues and we need a full
Lisle/Castello
review and more automated processes. Waiting for the Flow Analyst position to be hired, trained and on-board.
NOT MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
4.1.3 IT is effective when all critical and editorial data errors are collected,
Unknown, collecting data.
Produce report and work through process issues to
reviewed and analyzed to indicate campus wide process issues.
improve data accuracy.
Responsible
Achievement Actions
Individual
4.1.3.1 ACTION ONE: Continue to assist IE in its review of institutional data and processes.
D. Guiler/D.
Annual Status - Great progress has been made in working with PIE to improve the college’s understanding and use of its data. A good example of this is the better
Phillips
understanding the institution now has about its DE students, and their fiscal impact. The college is also continually improving its understanding of how our
MET
students are processed through their programs.
4.1.3.2 ACTION TWO: Improve State submission process such that reports are ready for review within a week of the submission start date.
Guiler/ Phillips
Annual Status - The timing and submission process of the state database has improved, but new requirements brought about by the addition of our new 4 year
PARTIALLY
degree programs, and the states tweaking for accommodation of the SLDS project all help to make this a moving target.
MET
4.1.3.3 ACTION THREE: Improve reliability and consistency of funding report (i.e. Perkins). Annual Status - A great deal of progress has been made this year
Guiler/Phillips
towards improving data reliability and consistency, but we still have a long way to go. It is also anticipate that the new PIE “Completion Agenda Database” and the
PARTIALLY
new IT Workflow Analyst will greatly improve the college’s data accuracy and reporting capabilities.
MET
PARTIALLY MET Indicator
Where is LSCC Today
Target
4.1.4 IT is effective when the “drop
The last several terms of drop for non-payment processes have all had issues:
The IT department will process 100% of all
for non-payment” process completes  Issues have existed in both program functionality and “hold” application.
future drops smoothly without any issues
without technical or coordination
or concerns.
 Largest issues caused when students are dropped inappropriately.
issue
 Some students dropped inappropriately had problems getting into filled classes, often
needing overrides. Caused extra work for staff and students.
Responsible Individual
Achievement Actions
4.1.4.1 ACTION ONE: Fully document and flow chart existing “Drop for non-payment” process. Annual Status - Complete.
Guiler/Phillips MET
4.1.4.2 ACTION TWO: Analyze and modify “Drop for no-payment” process for efficiency and reliability. Annual Status - Minimizing the number of drops has
Guiler/Phillips
allowed us to improve our efficiency with this process. However, a tendency remains to continually do last minute “fine tuning” to the process by adjusting
MET
hold amount thresholds or applying new or different criteria.
4.1.4.3 ACTION THREE: Evaluate and adjust modifications. Annual Status - We held all B ONLY term students this year for the Summer A & AE drop, which was Guiler/Phillips
an improvement over all previous years. But, less tinkering with the process in general will provide more stable results, and lessen the chance for errors.
PARTIALLY MET
PARTIALLY MET
4.2 Strategic Goal 4 - Project 2: ADOPT CONTINUOUS IMPROVEMENT INITIATIVES AT ALL LEVELS OF THE INSTITUTION
PARTIALLY MET
Indicator
4.2.1 Career and Technical Education Programs are effective
when each CTE program integrates and assesses student
learning outcomes for continuous improvement.
Where is LSCC Today
2010-11 Academic Year Percentages
--Program with SLO s =____% --Programs
use SLO data for continuous improvement
initiatives = ____%
Target
The 2014 target will be met when all CTE program managers’ collets,
analyze, make data driven decisions, and create improvement
strategies around the best practices of continuous improvement.
Achievement Actions
4.2.1.1 ACTION ONE: Review and update CTE program SLO’s. Annual Status - Additional progress needs to occur will carry this item forward to 2012-13.
4.2.1.2 ACTION TWO: Analyze program SLO data and include in program reviews. Annual Status - Additional progress needs to occur -- will carry this
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24
Responsible Individual
Rager / Program Mgrs.
PARTIALLY MET
Rager / Program Mgrs.
action item forward to 2012-13.
PARTIALLY MET
4.2.1.2 ACTION THREE: Schedule SLO training for current and new faculty. Annual Status - Additional training sessions will be scheduled with PIE staff in
Rager / Program Mgrs.
2012-13.
PARTIALLY MET
MET
Indicator
Where is LSCC Today
Target
4.2.2 The Athletic Dept. creates and sustains a culture of continuous
Current the department The department will have all performance surveys evaluated for
improvement when the LSCC Athletic Program utilizes results from the; Student- uses data to analyze
validity and reliability and will make changes to evaluator surveys if
Athlete Orientation surveys; Student-Athlete evaluation of Coaching Staff,
performance and
indicated. The department will use the data collected and analyze and
Athletic Trainer, and Athletic Director; Exit surveys from sophomores that have
continuous
will indicate on the Annual Plan actions taken for continuous
completed degree requirements or athletic eligibility at LSCC.
improvement.
improvement based on data findings.
Responsible Individual
Achievement Actions
4.2.2.1 ACTION ONE: Orientation surveys are completed at the end of the fall term. Annual Status - Orientation surveys were completed;
Matulia
recommendations for improved services are in action
MET
4.2.2.2 ACTION TWO: Exit Survey results for sophomores are completed by the end of the spring term Annual Status – Completed
Matulia
MET
4.2.2.3 ACTION THREE: Student-Athlete evaluation of services and coaching staff are completed at the end of the spring term
Matulia
MET
Annual Status - Surveys complete and information collected for continuous improvement of program; All coaches, athletic trainer and Director
PARTIALLY MET
Indicator
Where is LSCC Today
Target
4.2.3 PIE is successful when all data/reports are
In general departments and committees have begun to
The target for 2012 will be 60% of LSCC committees and
produced and explained so all stakeholders
understand State and Federal requirements and
departments understand the current State and Federal data
understand and are therefore more effective in
documentation but there are significant issues with data
and reports.
using data to make informed decisions. In addition, accumulation.
Larger percent of reports requested are done so through PIE.
the office will proactively seek to improve current
LSCC does currently meet the Federal & State reporting
Beginning process will focus on “key” internal decisions making
data reports and generate new ones to encourage
requirements. However, reports requiring internal decisions reports. Second will be departmental Improvement and third
a culture of continuing improvement.
are not readily available and data accuracy is an issue
campuses appearance.
Responsible Individual
Achievement Actions
4.2.3.1 ACTION ONE: Provide data review interpretation reports and presentations to the campus population. Annual Status - although great efforts have
Lisle, PIE
NOT MET
been made, progress is slow, but has made a difference. There is a noticeable shift in the college culture but work still needs to be done
4.2.3.2 ACTION TWO: Liaison to IT to provide content background to the data being run. Annual Status -faculty and staff have been requesting data more
Lisle, IT
MET
frequently, so they can make a change or improvement. Key internal reports are being sent and read by more staff and faculty
PARTIALLY MET
Indicator
Where is LSCC Today
Target
4.2.4 The Office of Planning & Institutional Effectiveness is successful
Many campus stakeholders embrace
This indicator is achieved when there is a truly embraced
when employees are committed to open communication, collaboration continuous improvement and being
culture of continuous improvement across all pertinent
and transparency within planning, priority setting and decision making. reflective practitioners, others do not.
campus activities.
Responsible Individual
Achievement Actions
4.2.4.1 ACTION ONE: Further develop campus-wide and program level indicators that not only evaluate quantity but quality of daily operations.
Lisle, PIE
Annual Status - the recent Planning Council budget planning meeting is a good example of progress in accomplishing this indicator
PARTIALLY MET
PARTIALLY MET
Indicator
Where is LSCC Today
Target
4.2.5 PIE is effective when (according to the SACS, Institutional Effectiveness
The target will be met when 100% of all appropriate areas within the
requires (CS 3.3.1), the Institution has a process for identifying expected
college use measureable performance indicators to ensure that
outcomes, assessing the extent to which it achieves these outcomes, and
institutional improvement is achieved and documented.
provides evidence of improvement based on analysis of the results in each of
When the data analysis of Institution indicators supports the College’s
the following areas: educational programs, including: student learning
mission and decision-making processes.
outcomes; administrative support services; educational support services;
When there are clear metrics and qualitative data for evaluating indicator
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Lake Sumter Community College | 2011-2012 Annual Management Plan Year-End Evaluation
25
research within its education mission, if appropriate; and community and
public service within its education mission, if appropriate.
outcomes.
Achievement Actions
4.2.5.1 ACTION ONE: Work with all programs to design, collect, analyze data that provides information that allow for celebration of successes and action for
improvement. Annual Status - Progress has been made and will continue over the next two years of the three year 2010-2013 Strategic Plan
4.2.5.2 ACTION TWO: Assist with a more fully developed institution-wide focus on student learning outcomes including Student Affairs.
Annual Status - Progress has been made and the new employee in the CAL position will help to move progress forward.
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Responsible Individual
Lisle
NOT MET
Lisle, Brady
PARTIALLY MET