-Phase 1 – Ideation Submission Requirements A. COVER PAGE (1 PAGE) Program Name: MTConnect Challenge Title of Idea: Agile Product and Process Development using MTConnect Respondent Name: Arvind Rangarajan Organization (if applicable): PARC Phone Number: 650 812 4720 Email Address: arangara@parc.com Date of Proposal:5/16/2013 B. SECTION I: ABSTRACT (200 WORDS MAXIMUM), PROPOSED IDEA: A knowledge-centric enterprise needs rapid communication between engineering, planning and supply chain focused around specific products. This is typically accomplished by an organizational structure dedicated to managing new products through their life cycle. This paradigm doesn’t extend well to high-mix low volume or agile production facilities. We propose a solution for operators in the shop floor interfacing seamlessly with MTConnect enabled machines to provide feedback to designers and manufacturing planners with minimal effort. This will enable rapid process improvements/redesigns and build an enterprise knowledge base for defects and best practice identification. Our approach utilizes MTConnect to establish the context of the defect, process improvement, or design suggestion. In software parlance, “a stack trace” would be automatically created for operator feedback. This can be packaged and emailed/made available for retrieval based on a workflow established in the PLM system. Over time machine specific models created through supervised learning will automate this function resulting in a self-reporting intelligent machine tool. The primary benefits of the proposed system would be to accelerate product yield learning curve of enterprise in real-time. This is accomplished by creating a higher level of supply chain involvement for product refinement including cost reduction and improving manufacturing efficiency. C. SECTION II: PROPOSED IDEA: The goal is to bring “situational intelligence” to machines; using MTConnect to provide the context, with intelligence provided from multiple sources including the human operator, simulations utilized during planning, and algorithms supported by a library of signatures of faulty behavior. This idea is best illustrated with some uses cases of this solution. Scenario 1 – Operator hears a chatter and uses speech to report that he heard chatter. Speech-totext software can create a label to classify the defect. Now, the solution developed with this approach would pull the MTConnect data associated with location during program execution, status of various components, assets used including specific tool, current life of the tool, part number, lot sizes, and results from previous 5 parts at the same location, any reports on same part on other machine at the same location and email it to the manufacturing process engineer. Scenario 2 – Operator applies feed rate override. This can be identified without reporting and packaged along with component and location in tool path to manufacturing process planner to revise the program supported by simulations to provide feedback to shop floor operator. This would be connected to a machine learning system to learn the model for shop floor operation. There are other situations involving alternate tool recommendations, lack of chip clearance, excess power drawn, small clearance for part, worn tools, incorrect coolant, rapid tool wear where this information can be used to refine manufacturing process plan. The operator could also provide feedback on excessive burring for certain features, poor finish observed on certain location to enable designers consider redesign alternatives. This will enable introducing agile development concepts commonly employed in software development and system level problem solving to product design and supply chain enabled by MTConnect. Figure 1 Agile Product and Process Development using MTConnect D. SECTION III: TECHNICAL REQUIREMENTS This solution will be implemented in 2 phases: Phase 1 – Model building In the first phase, information to supplement observed defect or suggested process improvement could be a verbal description of the condition from the operator through speech or selection from a set of labels. A standard set of or custom defined manufacturing stack trace MTConnect data would be collected and bundled along with the operator description of the condition. This will be routed to the appropriate manufacturing/design engineer based on label classification. This information would be used as a training set for a machine learning framework that analyzes the MTConnect data to automatically detect signatures that are associated with “labels” identifying the issue/recommendation. Additional information can be obtained from simulations to predict expected values of parameters monitored with MTConnect to train a better model. This builds model specific to the machine representing enterprise knowledge in a supervised learning approach while providing immediate pay back for the factory. At the end of phase1, there would be a library of models that are machine specific for various common defects encountered during operation. This information can also be mined in other forms, where the labels can be used to provide immediate feedback on prior solutions applied for similar solutions. Phase 2 – Intelligent Machine Tool An automated diagnosis from machine specific models is utilized and validated by operator when probability of detection is below a threshold. In the second phase of this implementation, the role of human operator would be to provide secondary feedback. The knowledge would be supplemented with relevant MTConnect information from part genealogy and machine history to create an intelligent machine that would self-report process improvement/defect prevention opportunities. An analogy of the first phase of proposed idea would be a program crash reporting tool for computer aided design (CAD) platform that bundles the component, stage of operation, necessary diagnostic information and an automated workflow to direct these reports for bug fixing and product improvements. The second phase would be similar to automated development of software design patterns. E. SECTION IV: BENEFITS Shop operator utilization: Seventy-four percent of the survey respondents reported that workforce shortages or skills deficiencies in production roles are having a significant impact on their ability to expand operations or improve productivity [1]. Proposed approach will improve the utilization of skilled operators in shop floor, increasing availability of operator while expanding their sphere of influence within the enterprise. The knowledge worker in a factory would now be able to participate in a larger segment of product development cycle improving their impact. Accelerating learning curve: Learning curves can vary significantly in a given industry or even within a given organization across different facilities. Studies by Lapre[2] on organizational learning cites case studies in manufacturing where organizational learning curve with in an industry can vary by a factor of 2. Epple et al. [4] study showed that labor productivity stayed the same for first shift when switched from operating one shift to two shifts at roughly the same rate as the plant did before the switch, whereas almost no learning occurred on the night shift. Similar studies exist in semiconductor manufacturing where the starting yields could be off by a factor of 8 and significantly different rates of learning [5]. MTConnect provides a significant opportunity to facilitate learning in the shop and democratize operator contributions by combining user input with a supervised learning model. This could lead up to a 2 fold increase in rate of learning. There is also a direct impact of learning in the shop floor that facilitates acceleration of learning curve. A second study by Lapre[3] states that the operationally (shop floor) validated theories accelerate the learning curve by 3.2%, obtaining reduced costs earlier in product life cycle. Rapid inclusion of feedback from shop floor operators using MTConnect in manufacturing planning and product redesign would accelerate and reduce the variation in learning curve across operators and shops by providing necessary information for decision makers by integrating this to PLM systems and creation of new enterprise knowledge by development of machine models and fault signatures based on MTConnect data/intelligence. REFERENCES: [1] http://www.themanufacturinginstitute.org/Research/Skills-Gap-in-Manufacturing/2011Skills-Gap-Report/2011-Skills-Gap-Report.aspx [2] Lapré, Michael A. "Inside the organizational learning curve: Understanding the organizational learning process." Foundations and Trends® in Technology, Information and Operations Management 4.1 (2010): 1-103. [3] Lapré, Michael A., and Luk N. Van Wassenhove. "Managing learning curves in factories by creating and transferring knowledge." California Management Review 46.1 (2003): 53-71. [4] D. Epple, L. Argote, and K. Murphy, “An empirical investigation of the microstructure of knowledge acquisition and transfer through learning by doing,” Operations Research, vol. 44, no. 1, pp. 77–86, 1996. [5] N. W. Hatch and J. H. Dyer, “Human capital and learning as a source of sustainable competitive advantage,” Strategic Management Journal, vol. 25, no. 12, pp. 1155–1178, 2004.