BIG BROTHERS BIG SISTERS OF THE BLUEGRASS, INC. JOB DESCRIPTION: PROGRAM DIRECTOR ______________________________________________________________________________ RESPONSIBLE TO: Executive Director I. JOB DESCRIPTION Administrative leadership position responsible for identification, development, implementation, management, and evaluation of agency programs. Importance given in the ability to develop quantitative and qualitative methods of evaluating program success. Demonstrated management skills, including the supervision, development, evaluation and motivation of direct reports. Experience in the development and delivery of collaborative programming with other human service agencies. Experience in developing and managing a budget. Excellent public speaking skills. Excellent written and oral communication skills. Personal computing skills desirable. Overall demonstration of a willingness and aptitude to learn and work. II. QUALIFICATIONS Bachelor’s degree in Human Services, Social Work or related area. MSW highly desirable. Five or more years casework experience and a minimum of two years experience supervising professional social service staff. III. PRIMARY RESPONSIBILITIES A. Program Maintenance and Development – The Program Director helps the Executive Director assess the needs of the communities served by the agency, the interests of funders of social service programming, the agency’s mission and vision, the interests of the volunteers, and the needs of the children served. Identify and develop programs and partnerships, in collaboration with the Executive Director, which meet the needs of the agency’s constituents. Develop tools and methods for evaluating the success of agency programming commitments in the service area. Coordinate with the appropriate board committee relative to volunteer recruitment and recognition. Serve as agency staff liaison to board committee charged with program oversight and evaluation. B. Program Supervision – The Program Director shall oversee the quality and professionalism to all service area programs and professional staff. Responsibilities which include all case work meeting Bluegrass Board program policies, Big Brothers Big Sisters of America standards and the agency mission and vision. Ensure agency policies, practices and manuals (with regard to program) are current and develop comprehensive, measurable “best practices”. Ensure that customer/client service techniques and Document1 BIG BROTHERS BIG SISTERS JOB DESCRIPTION – PROGRAM DIRECTOR PAGE 2 ______________________________________________________________________________ quality assurance of staff casework supervision are followed by all members of the professional staff. Implement plans to maintain, educate and cultivate current volunteers to create longevity with the agency. Develop volunteer recruitment plans with staff members, Executive Director and PR/Recruitment Committee of the Board and help with the implementation of plans. Plan and implement in-service staff development/training sessions. Arrange for outside professional consultant as needed and serve as such for other agencies as appropriate. Develop community service projects for all matches and unmatched children. Facilitate monthly professional staff meetings. Act as a liaison between the professional staff and the Executive Director. C. Program Responsibilities 1. Interview, hire, train, supervise and terminate professional staff according to personnel policies and with approval of the Executive Director. 2. Assure that all professional staff members have written performance expectations and receive regular performance reviews. Develop and motivate staff. Provide feedback to the Executive Director relative to all programs in the service area implementation and delivery of programming efforts. 3. Review policy, procedures, forms and reports to ensure they are up-to-date at all times. 4. Collect necessary data as required to make reports to Board and funding sources. D. Special Activities 1. Approve, plan and assign staff to Escapades activities for waiting children. 2. Plan group activities for matches and help determine staff person(s) responsible. 3. Act as the primary contact for outside groups who want to plan a special activity for Big Brothers Big Sisters of the Bluegrass. E. Fund Raising 1. Help with United Way by speaking, conducting tours, setting up displays on other activities beneficial to our program. 2. Encourage other professional staff to get involved in “Bowl For Kids’ Sake” and other fund raisers held during the year. 3. Help to identify and plan new fund raisers with the Board, Executive Director, and other staff members. F. Community Involvement Serve as the agency’s representative, as requested, at various social service/community alliances and meetings. Provide leadership in encouraging the development of collaborative efforts/partnerships among social service agencies which will serve to further the mission and vision of our agency. Serve as an agency BIG BROTHERS BIG SISTERS JOB DESCRIPTION – PROGRAM DIRECTOR PAGE 3 ______________________________________________________________________________ representative in select United Way functions and activities. Supervise and plan the annual volunteer celebration, Christmas party and Love Tree. Assign staff members newsletter article responsibilities. Supervise agency monthly activities and the coordination of groups to sponsor these activities. Supervise the resources for discounted activities and tickets, as well as, the renewal of the match discount book. G. Fiscal Identify and maintain professional files with respect to potential funding sources for agency programming efforts. Help Executive Director develop budgets for program delivery. Prepare and manage program budgets. Write grant proposals, as appropriate, to accrue program funding. Develop and maintain objective evaluations of programming success for use in grant objective evaluations or programming success for use in grant applications submitted under the agency’s auspices. Maintain a file of all grant proposals, and develop regular reporting to the Executive Director with respect to grants applied for, denied, and awarded. Research and supply United Way and Big Brothers Big Sisters of America annual reports and information. IV. REPORTING RELATIONSHIPS This position reports directly to the Executive Director. Reporting to this position are Case Managers and Regional Coordinators. To the extent that the agency develops and staffs other programs, those program coordinators would also report to this position. The Program Director is considered to be in charge when the Executive Director is absent and shall follow all procedures/policies as written. V. CONTROLS The Program Director has broad authority to identify, develop and recommend new programming initiatives and the termination of existing programming. Recommendations to be reviewed and approved by the Executive Director and the board, the latter at the Executive Director’s discretion. The Program Director must review serious situations and potential terminations with the Executive Director. Program expenditure which fall outside of approved program budgets must be must be reviewed with the Executive Director. The Program Director must operate within all policies established by the Board of Big Brothers Big Sisters of the Bluegrass. VI. SALARY SCALE Salary range from $25,000 to $37,000 with increments as approved by the Board of Directors each year. Appointment may be made at any level within the range at the discretion of the Executive Director.