AIDE MEMOIRE: RESPONSES TO TERRORISM THREAT-LEVEL CHANGES
This Aide Memoire is offered for information to
assist individual business entities to consider
activities consequent to changes in the threat of
terrorism on the spectrum from SUBSTANTIALSEVERE-CRITICAL.
could perhaps necessitate activation of business
continuity plans. However, any change in the threat
level to CRITICAL is likely to be in place for only a
short time.
The note is generic and individual
organisations will no doubt wish to
develop specific, tailored products
addressing organisational needs. There
will inevitably be organisation-specific
aspects which will not be addressed in
this generic document.
This level of threat is fortunately the
rarest and preparation for actions at
CRITICAL level are thus normally the
least developed. It is important that
organisational leadership is aware of the
potential reality of this threat level and
the
consequences
for
business
operations and staff security.
It may be helpful to stress that a period of CRITICAL
threat – which could be event driven – may have
considerable impact upon business continuity. This
Items marked with an asterisk may be especially
pertinent to a period of CRITICAL threat, in addition
to those in place for SEVERE or SUBSTANTIAL.
1.
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INFORMATION
Why has the threat changed?*
What is the official response?*
What is the official advice?*
2.
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SPECIFIC RISKS
Dirty Bomb
CBR
Enhanced IEDs
Marauding attacks
Lone-wolf attacks
Prolonged manhunt
Wide geographic hue and cry
Cyber attack
Kidnap/hostage
Hoaxes/bomb threats
Personal risk factors
5.
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TRANSPORT ASPECTS
Impact on public transport*
Aviation consequences*
Home/abroad travel policies*
Executive meetings*
All meetings*
Essential staff*
Working from home*
Female staff members*
6.
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STAFF COMMUNICATION
Threat*
Response*
Corporate actions/policies*
Regular updates*
Specific advice and reassurance*
Preparation for inbound calls from worried
staff/family*
3.
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ADDITIONAL INFORMATION
CPNI / NACTSO
CSSC / OSAC
Professional bodies
Peer-to-peer contacts
B2B engagement
Sector sources
Media reporting
7.
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STAFF TRACKING
Accounting mechanisms*
Information up-to-date*
Communication systems
4.
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RINGS OF SECURITY
Site
Immediate vicinity
Locality (e.g. City of London)
Region
National
International
8.
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SOCIAL MEDIA IMPACT
Accuracy of information
Family concerns
Rumour proliferation
Prepared mitigation
Terrorist media monitoring
9.
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LOCAL VULNERABILITIES
Types of local premises*
Government/Public services
Diplomatic
Armed Services
Transport hubs
Iconic buildings
Religious venues
Crowded places e.g. shopping centres
10.
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BUILDING
Multi-occupancy
Restricted use and occupancy
Underground car park
11.
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VISITORS
Reception process*
Pass management*
Escorts*
Pre-access check*
12.
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INSIDER AGENTS
Contractors
Outsourced functions
Business tenants
Temporary staff
13.
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EVACUATION / INVACUATION
Review plans*
RV choice
Warden system
De-conflict RVs
14.
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FIRE
Alarm efficiency*
Wardens and First Aiders*
Clear exit routes*
Disabled assistance*
15.
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TECHNICAL
Augmented CCTV*
Enhanced perimeter protection*
Enhanced detectors
Extra communications
Fall-back communications systems
16.
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COMMERCIAL PROPERTY (PHYSICAL)
Access control regimes*
Enhanced stand-off distance*
Road closure*
Delivery arrangements
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Mail screening
Personal luggage
Parking control
Good neighbour plans
17. COMMERCIAL PROPERTY (SECURITY
STAFFING)
 Access control staffing*
 Man Guarding levels*
 Reinforce in-house security teams*
 Consultancy assistance*
18.
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COMMERCIAL LINKS
Customers
Clients
Supply chains
Neighbours
19.
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CONTINGENCY PLANNING
Review key components*
Telephone/e-mail pro-forma (threats)
Legal issues
Press and media
20.
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CRISIS MANAGEMENT
Consider activation of CMC/IMT
Table-top exercise
Joint exercising
Test CMC location and equipment
Check contract/call lists up to date
Check duty personnel briefed
21.
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BUSINESS CONTINUITY (GENERAL)
Alternate sites*
Critical factors (e.g. IT/Telecoms)*
Supply chain resilience
Outsourced suppliers
Check business continuity plans
22.
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BUSINESS CONTINUITY (FALL-BACK)
Review alternates
Check readiness
Consider partial use
Re-brief key actors
23.
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HOTEL USE
Threat assessment*
Ownership
Symbolism
Vulnerable aircrew users
May 2015