Koorie Family-School Literacy Research Project 2012 Victorian Aboriginal Education Association Incorporated 144 Westbourne Grove, Northcote 3070 Phone: 9481 0800 Fax: 9481 4072\ Email: vaeai@vaeai.org.au\ Website: www.vaeai.org.au 1 Contents 1. Introduction 1.1 VAEAI Role and Function 1.2 Background and Context: What is Family School Literacy 2. Methodology 2.1 Stage One: VAEAI CoM endorsement 2.2 Stage Two: Literature Review 2.3 Stage Three: Koorie Education Workforce Survey 2.4 Stage Four: Community Forums 2.5 Stage Five: Recommendations and Findings 4 5 6 8 8 8 8 10 10 3. Ethics 11 4. Literature Review 13 4.1 Literacy as a Concept 4.2 Literacy in Australia 4.3 Koorie Education Policy 4.5 School Literacy 4.6 Family Literacy 4.7 Koorie Family-School Literacy: Bringing Both Sides Together 5. Koorie Education Workforce Findings 13 14 15 17 21 23 24 5.1 Survey Questions and Responses 25 5.2 Conclusions from the Survey 31 6. Community Forums 32 6.1 Regional Victoria 6.2 Melbourne 6.3 Conclusions from the Forums 32 34 35 2 7. Recommendations 7.1 Establishing Cultural Hubs 7.2 Indigenous Cultural Awareness Training 7.3 Wannik Tutorial Assistance and the KELP 7.4 Murray Valley Aboriginal Co-op Computer Refurbishment and Training Program 7.5 Certificate I-III in Mumgu-dhal tyama-tiyt 7.6 Echuca PaL Program 36 36 37 39 40 4 40 8. Summary of Recommendations 41 9. References 43 3 1 Introduction In 2012 the Victorian Aboriginal Education Association Inc. (VAEAI) undertook research into the issue of Family-School literacy in the Koorie community context. The central question the project explored is whether the issue of literacy presents a barrier for some Koorie parents/caregivers in engaging with their child’s school. VAEAI looked at Family-School literacy as a two sided process. Our research was conducted with an aim of finding out what resources and support Koorie parents/caregivers need to feel confident to engage with their child’s school. At the same time we aimed to identify the support and advice Victorian schools need to create a school environment that is welcoming and culturally inclusive for Koorie families. The Koorie Family-School research project is part of VAEAI’s Service Level Agreement with the Department of Education and Early Childhood Development (DEECD), which includes the following deliverable: VAEAI to provide a report on how big an issue parental literacy levels are in blocking Koorie families’ engagement with school and make recommendations on up to five programs that will work to counter adult illiteracy from a community perspective. The research project was comprised of five parts: 1 2 3 4 A research proposal to the VAEAI Committee of Management and the VAEAI Schools Sub Committee to assess the validity of the project and gain input into how it should be conducted. A literature review of educational research into the issue of Family-School literacy and school engagement. This research examined the issue in general across cultures but also particularly focused on Aboriginal families. A questionnaire targeted at the Koorie Education Workforce (KEW). This questionnaire was designed to gain insights from Aboriginal and Torres Strait Islander people who hold a position in DEECD. The position involves acting as a liaison between Koorie parents and their child’s school. Community forums held in regional Victoria and metropolitan Melbourne to gather qualitative research material on the issue of Family-School literacy from the perspective of Koorie communities. 4 5 Research from the VAEAI Secretariat into identifying successful and culturally appropriate programs for improving family literacy and family-school connections. 1.1 VAEAI: Role and Function This research project was conducted by the Victorian Aboriginal Education Association Incorporated (VAEAI). VAEAI is a Koorie community controlled, Statewide organisation. We have a regional structure that is based on traditional networks. Within each region are a number of Local Aboriginal Education Consultative Groups. There are currently 33 LAECGs across the state of Victoria. VAEAI is made up of: Local Aboriginal Education Consultative Groups (LAECGs), VAEAI Secretariat, VAEAI Committee of Management (VAEAI CoM), Office Bearers, Specialist Representatives. The working arm of VAEAI is its Secretariat, based in Northcote. The Secretariat works to the VAEAI CoM. VAEAI’s Committee of Management is comprised of the Chairs from all 32 LAECGs, Office Bearers and Specialist Representatives. VAEAI has established sub-committees in the areas of early childhood, schools, VET and Higher Education. These specialist sub-committees comprise of representatives from VAEAI’s Committee of Management who have interest and expertise in particular areas of the education sector. Our research projects are endorsed by our Committee of Management and informed by the input of our specialist sub-committees. 5 1.2 Background and Context: What is Family-School literacy? The contemporary usage of the term literacy has broadened beyond the basic definition of being able to read and write. This broadening has led to literacy becoming a contested term, one for which there is no single accepted definition. The understanding of what literacy is changes in terms of the context in which is applied (NCVER, Adult Literacy Resource 2011). For example, there is now the commonly used term ‘computer literacy’ to refer to levels of fluency and sophistication in using information technology. One definition of literacy agreed to by Australian State and Federal ministers (MCEETYA) in 1997 is: Literacy is the ability to read and write and use written information and to write appropriately in a range of contexts. It also involves the integration of speaking, listening, viewing and critical thinking with reading and writing, and includes the cultural knowledge which enables a speaker, writer or reader to recognise and use language appropriate to different social situations. That MCEETYA included ‘cultural knowledge’ as an aspect of literacy is important for this research project because it highlights a significant issue for many Koorie families. To be considered ‘literate’ within a given culture, whether that be Koorie culture or the culture of the Victorian school system, a person has to have a familiarity and ease with the culture that is defining what it means to be literate within its own boundaries. To be deemed literate within a particular cultural context a person has to have the skills to navigate the culture, knowledge of how the culture operates, and the confidence to assert the knowledge in a public forum. Without these elements in place a person’s literacy cannot be recognised by the receiving culture. To be culturally literate is to be possessed of what sociologist Pierre Bourdieu has named ‘cultural capital.’ The idea of cultural capital within the school setting is particularly applicable to this research, because of the history of disadvantage that Koorie people have experienced in the education system. As a result of negative school experiences, a Koorie person may have a low level of ‘school’ cultural capital when dealing with education systems. At the same time this person 6 may have a high level of ‘Koorie’ cultural capital within their own community setting. Of course school and community experiences would vary widely between individuals. The level of cultural capital that a person has shifts according to the setting that they are operating in and their history within that setting. In the context of this research project, there are two cultural fields or settings that are particularly relevant. The Koorie family and community cultural setting, and the setting of Victorian schools. Whether an individual Koorie student and their family can successfully navigate the school culture is largely determined by the skills and knowledge on both sides of the familyschool partnership. In this sense developing Family-School Literacy for Koories is a two way process. This process involves: 1 Supporting Koorie parents/caregivers to become school literate. This can involve assisting parents with building reading and writing skills, but it also involves assisting parents to successfully connect and engage with schools. 2 Supporting Victorian schools to become literate in Koorie culture. This involves assisting school teachers and staff to connect with the Koorie community in their local area, to develop awareness of Koorie history and contemporary culture, and to actively promote the inclusion of Koorie parents/caregivers in the school environment. Looking at the literacy levels of Koorie parents/caregivers exclusively in terms of their reading and writing skills ignores the overall cultural context that determines how confident a person is to engage with the education system. While the importance of reading and writing skills should not be underestimated in conferring on a person an ability to engage with an educational setting this does not make up the whole picture. Reading and writing alone is too narrow an examination of what is brought to the family-school exchange. 7 2 Methodology 2.1 Stage One: VAEAI CoM endorsement For this research project VAEAI presented a proposal to the VAEAI Committee of Management at the first of our quarterly meetings for 2011, held in March. The project was endorsed by the CoM. VAEAI then held a meeting of the schools sub committee to get feedback and input into the proposal and research design. 2.2 Stage Two: Literature Review A Literature Review was conducted, particularly looking at: Koorie Students in Victoria (statistical profile and overview of current education outcomes); National and State Indigenous Education Policy; Research on the topic of Family-School literacy, looking at international studies, Australian studies, and Indigenous specific studies. 2.3 Stage Three: Koorie Education Workforce Survey With a VAEAI position on Family-School literacy having been developed and endorsed, we then went on to design a survey for the Koorie Education Workforce. The Koorie Education Workforce are employed by the Victorian Department of Education and Early Childhood Development (DEECD) to act as a liaison between Koorie families and Victorian schools. The KEW supports the ongoing development of effective schoolcommunity partnerships and works to implement initiatives under the Wannik strategy for Koorie students. The intention in surveying the KEW was to provide an information base from individuals who are in positions that offer the opportunity for contact with both parents/caregivers and their child’s school. 8 The survey asked a few preliminary questions 1 Position held in the KEW: Koorie Education Support Officer (KESO) Koorie Transitions Officer (KESO) Koorie Education Coordinator (KEC) Koorie Transitions Officer (KTO) 2 Time employed in position 3 Region employed The DEECD has 9 regional offices in Victoria. Barwon South Western Region Eastern Metropolitan Region Gippsland Region Grampians Region Hume Region Loddon Mallee Region Northern Metropolitan Region Southern Metropolitan Region Western Metropolitan Region There are 10 Koorie Education Coordinators, one in each of the 9 regional offices, with an additional KEC position for the Loddon Mallee region due to its geographical breadth and student demand. By asking these identifying questions we hoped to be able to assess any regional differences. We also wanted to assess the area of expertise and experience of the respondent (in a very broad and limited sense). Following on from these preliminary questions the survey then went on to ask specific questions regarding the KEW officer’s perception of Family-School literacy issues. The questions asked for personal commentary, and often also employed Likert scaling. EXAMPLE In your experience, are parent literacy levels a factor affecting their engagement with their child’s school? 9 - Please respond on a scale of 1– 5 (where 1 = not at all and 5 = a lot), and give an explanation/example for your response The main concepts being operationalised in the KEW survey are perceptions of Koorie parent confidence to engage with schools, perceived obstacles to Koorie parents engaging with schools, and perceptions of school ability to interact with Koorie families in a culturally inclusive way. 2.4 Stage Four: Community Forums To gain the input of Koorie families into the project VAEAI held two community forums, one in Metropolitan Region of Melbourne and another in Regional Victoria. The issue of Family-School literacy was treated holistically in these forums as part of the whole question of Koorie family engagement with schools. Given that the issue of literacy is a sensitive one which can potentially cause embarrassment and discomfort care was taken in designing the forums so that they were structured around small group work talking with VAEAI staff. VAEAI staff moved between the school groups and took notes on issues being discussed. 2.5 Stage Five: Recommendations and Findings The final stage of the project involved analysing our research findings and looking at the range of adult education programs for Koories currently available in Victoria. VAEAI drew on desktop research, KEW perspective and community feedback on the available programs in order to provide recommendations on programs that are most likely to be effective in developing Family-School literacy for Koories. 10 3 Ethics This project is underpinned by the central ethical construct that Koorie communities have ownership of their history and cultural knowledge. The project aims to explore what Koorie parents need to feel empowered and confident to successfully engage with their child’s education from the early years onwards through secondary. The project also aims to explore what Victorian schools need so that they are able to form partnerships with Koorie parents, and celebrate Koorie culture with Koorie people. Victorian schools need this guidance so that they are able to adhere to the principle of Koorie community ownership of culture. By having a Koorie community organisation steering this project the principle of community ownership is supported. VAEAI conducts research under the guidance and input of the VAEAI Committee of Management. The VAEAI Committee of Management (VAEAI CoM) is the decision making body of the organisation, formulating policies, strategies and programs for Koorie education and training in Victoria. The VAEAI CoM includes five Office Bearers, eight Specialist Representatives and representatives from 32 Local Aboriginal Education Consultative Groups (LAECGs) based in locations around the State of Victoria. In the Victorian Aboriginal Ethics Project Report (2009) Stewart and Pyett discuss examples of poor approaches to working with Aboriginal communities on research projects. For example, projects being approved by ethics committees because there is an Aboriginal researcher involved, “but people recognised that an Aboriginal researcher is no guarantee that they know what the Aboriginal Community wants or how to carry out research that is ethical and relevant to the Community” (p. 11). This is not a project that should not be conducted by external researchers evaluating a sample of participants. It is a project of a sensitive nature, delving into personal issues of parents’ own experience in the education system, including their feelings of capacity or incapacity to assist with their child’s homework. There is a risk of bringing up issues of shame and embarrassment if the research is conducted by researchers with whom the participants do not feel comfortable. 11 VAEAI has taken care to ensure that our community forums are places where parents feel safe to have a discussion. Small group work is built into the forums to encourage people to speak and contribute who might otherwise feel intimidated. As to whether the research is suitably objective, I refer to the work of Pitcher (2006) who states that “a more participatory approach has the potential for making research and evaluation more meaningful to practitioners and other interest groups.” (p. 73) Apart from the use of statistics drawn into the literature review, this is qualitative research based on the personal viewpoints of Koorie parents/caregivers and members of the Koorie Education Workforce. 12 4 Literature Review 4.1 Literacy as a Concept In 2004 Michele Lonsdale and Doug McCurry conducted a research report for the National Centre for Vocational Education and Research (NCVER) titled Literacy in the New Millenium. That report defined three main conceptions of literacy as having currency in Australia today, with implications for policy-making and teaching/learning: a cognitive, individual-based model associated with a psychometric tradition, quantifiable levels of ability, and a deficit approach to 'illiteracy', which is assumed to be both an outcome of individual inadequacy, and a causal factor in unemployment an economics-driven model generally associated with workforce training, multiskilling, productivity, 'functional' literacy and notions of human capital a sociocultural model which is most commonly associated with contextualised and multiple literacy practices, a valuing of the 'other', and a strong critical element. Londsdale and McCurry’s research indicates that there are objectivist and subjectivist approaches to understanding literacy. The objectivist approach attempts to develop and measure specific skills as a prognosticator of success in school and work. The subjectivist approach is more critical, examining the context of literacy, including who gets to decide what literacy means, and the privileges associated with the power to define literacy. This project combines both an objectivist and subjectivist approach to literacy. It is concerned with an objectivist model of measurable outcomes, such as Koorie student performance at school. At the same time we are aware that literacy is a concept that changes according to the context in which it is applied. It is important to state that we are not just dealing with one concept of literacy, and that looking at literacy from multiple perspectives informs this research. 13 The multiple concepts of literacy this project is working with include: Koorie community literacy, including Koorie English and use of Aboriginal language Using technology, e.g computer literacy Being able to read and write in Standard Australian English School-based literacy, being the language commonly employed in education contexts. 4.2 Literacy in Australia Large-scale studies have been conducted into the levels of literacy (as a measurable skill) in Australia, such as the ABS Literacy and Lifeskills Survey (2006). The ABS study examined the literacy and numeracy of Australians aged from 15 to 76 years. The survey showed that income was closely associated with literacy levels, with lower levels of literacy linked to low income and unemployment. Education attainment in general was positively associated with literacy: survey respondents who had completed a qualification were more likely to score at higher literacy levels (3 or above). Survey respondents who had completed a greater number of years of formal education achieved higher literacy scores. The ABS Literacy and Lifeskills Survey does not represent Aboriginal and Torres Strait Islander people as a separate cohort in the research findings Research into literacy levels for Aboriginal and Torres Strait Islander people at the national level examine reading and writing levels in school, and currently use NAPLAN data to do so. There have been no published studies that have assessed the literacy of Aboriginal Australians outside of school settings. 14 More specifically, we know of no research studies to date which examine the literacy levels of Koories across the life course. The limitations of the research conducted into Aboriginal literacy to date makes it impossible to render statistically the issues of literacy amongst Koorie parents/caregivers. We could state that education attainment and years spent in formal schooling are associated with higher literacy in Australia, and infer that this positive association would also apply to Koories. But this inference would be making a big leap without following through with the necessary research steps to determine with credibility the association between literacy and education attainment for Koories. To actually test Koorie parents with the aim of arriving at an ‘objective’ measure of literacy in Standard Australian English is not only beyond the scope of this study it is also something that VAEAI would be philosophically opposed to given the necessary scrutiny and potential harm (embarrassment, shame) it would impose on participants. Research goals would be at odds with ethics goals. What we can do instead is look at how Koorie students are faring in education settings, and also engage in qualitative research where we go to our communities and ask Koorie parents/caregivers about the issues that they face in engaging with education institutions. 4.3 Koorie Education Policy In August 2010 there were 9,859 students identifying as Indigenous in Victoria, which is approximately 1.2 per cent of the student population. The majority of Koorie students - 87% are enrolled in government schools. The Koorie student population is highly dispersed, with some pockets of high concentration. More than 75% of government schools have at least one Koorie student enrolled. In 2010, 93 (or 4 per cent) of schools had 20 or more Koorie students. (DPCD, p. 15) According to the Victorian Department of Education and Early Childhood Development, Koorie students “do well in meeting national literacy and numeracy benchmarks compared with Indigenous students in other states”. (Wannik, p. 9) However literacy and numeracy levels are lower for Koorie students than non-Koorie students, and this gap becomes more pronounced as students move through to higher levels of the school system. 15 Achievement in Reading: Koorie Students and All Students in Government Schools (Wannik, p. 9) At the national level the major policy for Aboriginal education is the Aboriginal and Torres Strait Islander Education Action Plan 2010-2014 (ATSIEAP) which comes under the Council of Australian Governments’ (COAG) National Indigenous Reform Agreement. In 2007 COAG agreed to a partnership between all states and territories for Closing the Gap in Indigenous disadvantage. The planning that arose from that partnership includes targets for improvements in Aboriginal education. The targets include halving the gap in reading, writing and numeracy results for Indigenous students by 2018, and halving the gap in Year 12 attainment by 2018. The national plan acknowledges the importance of developing family literacy programs. The Australian Government and education providers will work together to support access to family literacy and numeracy programs, including multilingual family programs, for Aboriginal and Torres Strait Islander Australians and target participation of Aboriginal and Torres Strait Islander families in intensive support playgroups and other family support services. 16 The ATSIEAP also acknowledges the importance of changing school culture and promoting cultural literacy with targets for school staff including: Number of professional development hours on Indigenous education and cultural competence training undertaken by principals and teachers. In Victoria the state level policy for Aboriginal education is Yalca (2001). The Yalca policy was developed in partnership between the Victorian Government and VAEAI Yalca clearly establishes that the research, policy and programs for Aboriginal education in Victoria should be conducted in consultation with the Koorie community through VAEAI. VAEAI works with government by providing research and policy advice, developing strategy, providing community advocacy and dissemination of information through the community regarding education opportunities. The Koorie education strategy developed in partnership between the Department of Education and Early Childhood Development and VAEAI is Wannik (2008). Reforms under the strategy include Individual Education Plans for all Koorie students, and substantial changes to the training and structure of the Koorie education support workforce. The aim of Wannik is to “ensure a culturally inclusive education system so that the needs of Koorie students do not become invisible or lost within the wider system”. (Wannik, 7) 4.4 School literacy In examining the issue of Family-School literacy in the Koorie context, VAEAI believes it is important to examine whether Victorian schools are receiving the right support and assistance so that they can be literate in Koorie culture. Of research that evaluates approaches to the education of Koorie students, what is consistent is the observation that learning environments which show respect for Koorie culture tend to be more popular. An example of this is the success of TAFEs as a place of study for Koorie students in Victoria. In a research study conducted by Helme, Polesel and Nicholas, 128 Koorie students were interviewed, some of whom had already completed their studies. The students were asked about their experiences studying in the TAFE, both in the ‘mainstream’ 17 TAFE and in the Koorie Units where Koorie students can choose to study some courses. According to the study: Koorie Units were strongly endorsed by students and former students as a significant source of academic and personal support, as well as successful in delivering training in culturally appropriate ways. Students perceived Koorie Units as understanding of their personal difficulties and cultural obligations, and reported increased academic confidence, self-esteem and social skills as outcomes of their participation”. (p. 5) Many of the students in the Helme study reported negative school experiences. These experiences impacted on the capacity of the students to develop the literacy and numeracy skills that are essential for most careers. As the study observes, a significant function of the Koorie Units is to assist students in obtaining foundational skills: “Given that the majority of Koorie people do not complete school, an important role of TAFE is to provide general education programs that build literacy and numeracy skills, and which enable Koorie students to attempt further study”. (p. 16) It is encouraging that the Koorie Units in TAFEs are providing a place where students can build skills and confidence, but concerning that many are missing out on this supportive learning experience in school. According to the Victorian Department of Education and Early Childhood Development, Koorie students “do well in meeting national literacy and numeracy benchmarks compared with Indigenous students in other states”. (Wannik, 9) However literacy and numeracy levels are lower for Koorie students than non-Koorie students, and this gap becomes more pronounced as students move through to higher levels of the school system. Concurrently, the attendance levels of Koorie students declines as they move through to higher levels of the school system. This pattern of increasing disengagement in the secondary years of school impacts on secondary school completion levels for Koorie students. 18 The Victorian Aboriginal Economic Development Group made the following observations about Koorie students in 2010: In Victoria, the proportion of Aboriginal 19 year olds who had attained a Year 12 certificate or equivalent in 2008 was 37.1 per cent. This is less than half the rate for non-Aboriginal people in Victoria (76.2 per cent). Many Aboriginal students prefer to finish their year 12 studies at TAFE. In 2008 there were 1061 school aged Aboriginal students in Victoria enrolled in the Vocational Education and Training sector of which around 10 per cent were undertaking a Victorian Certificated of Education (VCE) or Victorian Certificate of Applied Learning (VCAL) program. (14) The TAFE system has proven successful in providing supportive environments for Koorie students. In 2008 5.736 Koorie students were enrolled in 9,252 VET courses. To put this into perspective, currently 1 in 5 Koorie people in Victoria is enrolled in TAFE. Student numbers and course enrolments continue to grow with a 20 per cent increase in student numbers since 2005. (VAEAI, Koorie State Training Plan, 20). What the statistics clearly show is that many young Koorie students prefer studying in TAFE to secondary school. In Buckskin’s 2008 review of Koorie education in Victoria, which involved extensive interviews with Koorie community members, cultural competency of school staff was identified as a major issue: Community members referred, time and again, to this as a problem, suggesting that staff with more than 10 years experience should take a course in cultural understandings, with local information from recognised representatives of the various communities. (p. 50) In 2002 VAEAI developed a video and report, Having Our Say, which documented the perspectives of 19 groups of young Koorie people. 75% identified racism in school as a concern, and 55% cited problems with teachers as negatively impacting on their school experience. The evidence base is strong on a couple of points. First, where cultural awareness 19 and appreciation is low, Koorie students tend to struggle. Second, Koorie students are understandably drawn to environments that display a strong sense of the importance of personalised support that acknowledges the individual’s needs as well as their cultural identity. In building partnerships with Koorie families, schools need to show that they are places that respect Koorie culture. When teachers and schools do not include Koorie perspectives in a way that transmits to students a sense of the rich history and continuing culture of Koorie people it is often from their own lack of understanding or lack of confidence in the subject area. The teacher may not wish to do or say the wrong thing. However the message that they send though to Koorie students, and also to non-Koorie students, is that Koorie history and culture is not important, or not as important as what is being given fuller attention. For this reason it is crucial that schools receive guidance on how to work with Koorie communities to change their policies and practices so that they are equipped to teach Koorie studies. The history and culture of Aboriginal people prior to European arrival is by far the chronologically dominant epoch of Australian history. Aboriginal people have inhabited Australia for time immemorial, and “at least 1,600 generations of Aboriginal people have made a continuous life in Victoria”. (Broome, xvii) This rich history is something that the society as a whole can choose to value through its social practices. People in positions of responsibility and influence can assist in promoting this history and culture. And yet in the case of education, many Australian teachers admit that they know very little about Aboriginal people. This lack of awareness causes teachers to question how they can assume responsibility for including Aboriginal perspectives in their programs. (New South Wales Department of Education and Training and NSW Aboriginal Education Consultative Group, 2004). There is also an understandable anxiety in research publications on the topic of Aboriginal education about how to include Aboriginal knowledge in the classroom without performing an act of cultural appropriation (Green 2010, Nakata 2002). This anxiety about how to transfer knowledge in itself demonstrates the power that the school has to wield. The central ethical construct which should underpin Aboriginal studies in schools is the idea that Aboriginal communities have ownership of their history and cultural knowledge. 20 In order for Victorian schools to be effective in engaging Koorie students and their families, teachers and schools will need to work with Koorie communities and access resources (including training) developed by representatives from the community. The training of Victorian teachers and development of curriculum and classroom resources that promote understanding of Koorie identity is not the complete answer to addressing Koorie disadvantage in education, but it is an essential part of what needs to be done next. 4.5 Family Literacy Family literacy is a term that is believed to have originated in the US and has been used in education research and programming since the early 1980s. The term was first used to describe the idea that literacy is a social practice that is enacted and exchanged between generations (as in Hannon and Weinberger, 2003). The concept of family literacy has from the outset been closely associated in education research with the implementation of specific programs to develop literacy skills in disadvantaged families. A 2004 report from the American Education Research Association emphasised that promoting parent/caregiver engagement should be about enabling parents and caregivers to define how they want to interact with the school space. The traditional forms of parent participation, e.g attending parent information nights and being involved in school committees, may not suit the needs of all families. As the researchers notes: “we are focused on “engagement” rather than “involvement” because involvement has been used to describe things that parents do. We use the word engagement to expand our understanding of involvement to also include parents’ orientations to the world and how those orientations frame the things that they do”. (p. 4) Looking at what some parents/caregivers don’t or can’t do approaches the issue of family engagement from a deficit model, rather than examining what parents/caregivers can contribute or offer to their child’s education. An Australian literature review of Family Literacy programs from the University of Canberra argued that programs should “reflect the literacy practices associated with what families already know and do in their own home and community” and be “situated in a family and community context”. (Lowe, 10) In the Koorie 21 context, this means designing programs that are culturally appropriate for families, where Koorie families are engaged from the planning stage onwards. In a report on an Indigenous Community Learning Centre in Sydney, Widin (2005and colleagues noted that “the language of schooling and education alienates those who are not fluent in it. Before working with the Indigenous community members and negotiating ways of re-engaging the community in any form of what we may understand as learning, the researchers will need to first speak to the community.” (p. 6) In encouraging Koorie community members to enter into partnerships with schools or participate in community education programs it is critical that the approaches made and the programs designed are culturally safe and welcoming. The programs must originate from a community base and respond to community need, or they will not attract participants. In an Australian Federal Government Funded review of Family and Community literacy initiatives in Australia, Cairney, Ruge, Buchanan Lowe and Munsie (1995) found from the 261 programs reviewed, “few programs offered the potential to empower previously marginalised groups. Nor did these programs typically bring about significant changes in educational programs to make them more responsive to the diverse cultural and linguistic needs of students”. (p. 155) Creating Family-School literacy programs for Koorie families that do respond to community needs can take many forms. The program could be school based, using a place within the school grounds as a cultural hub where families can use facilities, for example an internet café. The program could involve home based learning, or learning in a Koorie community centre. The program could teach literacy skills while enabling participants to learn about something that interests them such as cooking, gardening, or information technology. In any case, the program needs to feel safe for the people involved and it needs to encourage the development of literacy in a way that is interesting without overburdening participants. 22 4.6 Koorie Family-School Literacy: Bringing Both Sides Together In a research project on Aboriginal parents in Canada, Tracey Friedel notes that ‘Mainstream’ parents (i.e parents who do not belong to minority cultural groups) do not have to spend time and energy making the education system reflective of their culture, because they know the school will reflect similar values to their own. (1999, p. 11) Efforts to engage Koorie families with schools should involve the input of local communities without being overly demanding of those families. One of the major reasons VAEAI uses the term Family-School literacy rather than Family-Literacy, is because we believe that the process should be reciprocal, with input from families and schools contributing to the process. Koorie parents/caregivers and community members should not have unfair or unduly onerous demands placed on their time, and schools too have competing priorities to deal with. An effective partnership reduces the burden of time and effort required of both parties. Examining the international research on Family Literacy and parent engagement there is a consensus that best practice programs are culturally relevant and respond to the needs and interests of families. Improving the family-school dialogue and empowering parents/caregivers to actively participate in their child’s education should be the main goals. Achieving these goals is not as straightforward as setting up programs where Koorie parents and caregivers go to learn reading, writing and numeracy skills. Rather it is a process of making the school a welcoming place, and setting up interesting community based programs and resources that are attractive to Koorie families while being aware of the competing demands in their lives. Addressing the issue of Koorie Family-School literacy development involves two key areas: The development of teacher/school staff training and curriculum materials that involves the Koorie community 23 The development of programs for Koorie families that respond to their needs and interests to encourage the maximum number of participants in literacy and school engagement building activity. 5 Koorie Education Workforce Survey Findings VAEAI distributed a survey designed specifically for the Koorie Education Workforce in March 2012. The survey was distributed via email to all members of the KEW, which includes: 10 Koorie Education Coordinators 9 Koorie Transition Officers 111 Koorie Education Support Officers The KEW officers were contacted via email and asked to complete the survey on 30 April 2012. The response rate was low, with only 16 members of the KEW submitting completed surveys. During the time that VAEAI was waiting for a response to the survey, an email was forwarded from KEW officers in one region stating that members of the KEW objected to the survey content. The objection was made on the grounds that the survey was insulting to Koorie parents/caregivers, in the sense that it implied a deficiency in the area of literacy. While VAEAI took care to design a survey that was sensitively written this does demonstrate the fraught nature of the subject matter. Although VAEAI received a relatively small return rate for the surveys (20.8 per cent) many of the responses that we did receive were insightful, detailed and valuable in the research process. 24 Of the respondents, there were 2 KECS, 1 KTO and 13 KESOs. 50 % of the respondents were based in the Loddon Mallee region, 25 % were from Gippsland, 18.8% were from Southern Metro and 6.3% from Eastern Metro. Barwon South Western, Grampians, Hume, Northern and Western Metropolitan region returned 0 responses. 5.1 Survey Questions and Responses In summarising the responses we have not included a statistical analysis of gradings on the Likert scales that were provided in the surveys. Due to the low response rate, analysing the scaling would not be of value. Instead we have focused on qualitative findings. The questions asked and a summary of responses is provided as follows: In your experience, are parent literacy levels a factor affecting their engagement with their child’s school? Responses to this question in terms of commentary were mixed. A number of respondents asserted that they did believe literacy was an issue, and that it impacted on the confidence and ability of parents/caregivers to engage with homework, complete surveys, and respond to requests from schools. For example one respondent stated that: -KESOs recently conducted surveys for current projects they’re doing. Surveys were sent to parents and the responses were minimal. One KESO reported she had 9 parents respond and each approached the school to gain assistance in completing the survey. It is believed that a large proportion of parents didn’t respond due to literacy issues. Other respondents stated that there was a variation in parent participation and literacy in different locations and schools across the area they covered in their work. A number of 25 respondents disagreed with the premise of the question. For example one respondent stated that all the parents/caregivers that they worked with wanted better for their children (i.e better education outcomes) than what they had experienced themselves. One respondent pointed to external pressures as a major reason for disengagement of some Koorie parents/caregivers: -Those not supporting their kids' education at home are more likely to be having other issues which put abnormal pressures on the kids in that household and, therefore, the kids themselves unsupported and prone to peer pressure and other distractions. Can you please give a detailed explanation of why you believe parent literacy levels do/do not affect engagement with schools? - For example, provide details of an experience or conversation you’ve had, or explain how you have reached your general opinion/view on this topic. Most (but not all) respondents reported that they have encountered Koorie parents/caregivers who lack the confidence to engage with schools due to literacy levels (as one contributing factor). For example one respondent stated: -Responses to newsletter/ letters sent home to parents are rarely given, with follow up required regularly by KESOs. Parent involvement in improving their childs education also lacks with literacy issues. Individual Education Plans are also issues identified by KESOs where parents don’t get involved particularly when there are literacy issues. At times parents have approached KESOs to assist in completion of forms for school, but this is minimal to the issues and numbers of parents affected by literacy levels. Other respondents took a more socio-culturally nuanced interpretation of literacy, stating that it was not that parents were illiterate, but more that they were unsure of school culture and ‘school lingo’: 26 -The skill in literacy is not the problem but understanding what is being asked in a written question is. Their ideas are many and diverse and may not be the answer that the author of the question was asking. It is in the way that parents themselves learn and without them identifying that, words can mean a lot of things to them, depending on the way they are read and interpreted. Another respondent stated: -Some parents don’t understand school lingo or can’t help kids with homework. They also find school was a bad place and don’t want to attend for their kids In your experience, have the more literate parents you have met/worked with been more engaged with their child’s school? A number of respondents did associate higher literacy with greater parental/caregiver engagement: -Yes, parents who are literate do engage more with their child’s school. Although, there is still a need for improvement as many of these parents work and are not able to commit as much. -Parents who have high literacy are more confident when interacting with school staff and in their own abilities when filling in paperwork. They are also more likely to do follow up on any verbal advice or information they are provided with. Some respondents identified parental confidence, and the school’s capacity to make parents feel at ease, as a more significant factor than literacy: - If parents don’t feel comfortable and needed they will not attend, schools are not always friendly 27 -Occasionally you will find a parent happy to engage with the school – particularly the younger age bracket. Some will still not engage with the school due to their own experience or not confident enough to attend a school on their own Other respondents saw no association and directly refuted the assumption that greater literacy was associated with better parental engagement. -Not at all some of the most supportive/engaged parents are the least literate. In your opinion and experience, what types of programs work best to counter adult illiteracy? - Please provide examples of programs you believe are effective, or suggest elements that you think should be included in such programs to achieve the best outcomes for parents and the community. The types of courses and programs identified by respondents were quite varied but had in common the notion that successful programs were ones that met a need for the families involved. For example an IT course for adults was cited as a successful program by one respondent: A few years back a Community Health Services ran a beginners computer course for adults, I think this was very successful. I still have a lot of parents who tell me they don’t know how to use a computer so they don’t have one at home so cant help their children do their homework. So a computer course for beginners, and then how to access computers, if we cant get them their own. Last year Smith Family ran a project in our region (the Tech Pack program) which saw 40 families receive computers and internet coverage, it was very successful. All parents did have to attend a day training to receive the computers. Another respondent also identified an IT based program as having been successful in engaging parents, but stipulated that child care was also required for the program to work: 28 A few years ago we had a basic computer class for adults, it wasn't just for people who couldn’t read or write it but we found that the parents that couldn't were the ones that turned up. So maybe something at our school and maybe have someone to look after their children so they can concentrate. Because they don't have the money to pay babysitters and with the children they would not be able to concentrate. One respondent identified a cooking program as something that was successful across age groups in their community: Many year back I ran a program on basic cooking for pregnant teenagers but found we had a lot of older families wanting to learn this. It was a success while we had the funding. Flexible and interactive programs were also recommended: Making things as interactive as possible video sessions, one on one work or smaller group situations with 3-4 different options for when to attend. A consistent theme was ensuring that programs were not specifically targeted towards reading and writing. Providing programs that responded to parent/caregiver interests was regarded as important. - Community workshops that are not called adult literacy. [Programs] where there are private spaces for the parents to do literacy on a one on one or small group basis. Making learning relevant to what the person is interested in. -Community engagement programs that parents see as important to them. There is less leadership in the whole of community but there is more leadership in groups within the community. To target those leaders and bring them to a knowledge that will be filtered back into their own groups without interferences. 29 The idea of ‘cultural literacy’ describes the ability to interact with a particular culture and knowledge of how the culture operates. How would you rate the ‘cultural literacy’ of the schools that you work with in terms of Koorie culture? Most respondents cited low levels of Koorie cultural literacy or school capacity to engage with the Koorie community: -Cultural literacy is pretty much non-existent in a majority of our schools. Some of the questions I regularly receive by teachers and some observations: • I have a student who claims to be Aboriginal but I don’t believe they are because they have fair skin and red hair. • I don’t know how many Koorie kids we have in our school. • Why should I have to learn about Koorie culture. • What’s the point of learning about Koorie culture, they don’t exist anymore. • Koorie people experience the same things as the wider community. I don’t know why they’re so special. • Lack of understanding or action in terms of engaging Koorie community or families in schools with high numbers of Koorie kids. • Schools with high achieving Koorie students always tell the KESOs or KEC we’re not needed because the Koorie students is a high achiever (Wannik is looked at as a deficit in our schools). • Lack of interest by teacher for any form of cultural training. Those who do attend are usually interested in Koorie culture or are Koorie or are made to attend by their manager. Very poor attendance. Other respondent stated that schools often did not know where to start when it came to making their school inclusive of Koorie culture or adhering to the principles of the Wannik strategy: -Recently a school within my area requested a meeting because they have a Koorie student, this is the only Koorie student at the school and the Prin was concerned about Wannik and getting it wrong. This highlighted that Prin’s and some school see having a Koorie student as a stressful thing, like Koorie people are so massively different they have to change the whole school. I believe this is why it is so important that KESO staff visit all schools and 30 ensure they are all ready to have Koorie students and under DEECD policy it should be that all schools should be welcoming and ready for all cultures and learning styles of students. -There is a willingness to run true cultural operations and promotions within schools but the starting point is elusive. Other respondents stated that they had worked with schools that demonstrated high levels of cultural competency, but that there was no consistency across schools: -We are a Koorie School - we have cultural studies and Language and we have [other] primary schools ask us and we inform them about Aboriginal culture -I’ve worked with many schools across the region and each has their own score of ‘cultural literacy’ ranging from 1 – 5. 5.2 Conclusions from the survey Most (but not all) respondents did perceive an association between parent/caregiver literacy and engagement with the child’s school. However in framing their answers most respondents identified both ‘school lingo’ and school culture as being particularly daunting for some parents. This indicates that there is a socio-cultural issue in the way that some schools communicate with Koorie parents/caregivers that is creating an obstacle to engagement. The respondents identified a range of different types of programs for promoting parent literacy and engagement. The programs identified as successful were not designed and presented to parents/caregivers as reading/writing programs. Rather the programs were targeted towards a specific interest or need, e.g IT. This is an important issue for future planning of Koorie parent literacy and engagement programs/activities, to ensure the attractiveness and utility of programs offered. 31 6 Community Forums 6.1 Regional Victoria VAEAI held a community forum in a location in a location in regional Victoria on 17 May 2012. The forum involved a group discussion on education issues the local area. There were approximately 15 parents/caregivers in attendance. Outside of the group discussion VAEAI staff interviewed parents either one-on-one or in small groups (no more than three people). The feedback that came out of those interviews will be presented in three themes: experiences with schools, resources needed and cultural understanding. Experiences with schools Two parents/caregivers reported racism as an issue their child had experienced. One parent/caregiver stated that ‘not as many kids go through to year 12 as hoped’. All the parents interviewed stated that they believed teachers needed cultural awareness training. One parent/caregiver stated that some teachers were refusing PD. Parents/caregivers were aware of the following programs: PACE program The H.O.P.E Program Breakfast Program Clontarf Dance academy Wannik tutorial assistance (although a number of parents stated they did not have access to tutoring). 32 Resources needed All of the parents/caregivers interviewed stated that they would like tutorial assistance for their children. Tutoring was the most popular resource sought by parents/caregivers. Parents/caregivers also stated that there were issues with access to computers and no homework centre. None of the parents/caregivers present stated that they wanted programs to improve their own literacy or identified this as an issue. For reasons previously state regarding ethics and the sensitive nature of the issue, we did not impose a view on the topic of literacy onto parents/caregivers by asking direct questions. Rather we left it an open question as to what parents/caregivers felt was needed to support their children in school. Cultural understanding Parents/caregivers believed that some teachers had an interest in Koorie culture and an understanding of culturally sensitive behaviour but other teachers did not. Parents/caregivers stated that there was ‘not enough Koorie curriculum’. One parent stated that NAIDOC week was the only time Koorie culture was acknowledged. Parents/caregivers stated that they would like to see ‘promotion of good things’, ‘information from teachers’ and ‘more culture and history of local area’. 6.2 Metropolitan Melbourne VAEAI held a community forum in Melbourne on the 28th of March /3/2012. There were approximately 30 Koorie community members (parents/caregivers and children) in attendance. The forum began with a large group discussion and then parents/caregivers were asked to fill in individual surveys. VAEAI staff moved between the groups and collected responses. The feedback that came out of those interviews will be presented in three themes: experiences with schools, resources needed and cultural understanding. 33 Experiences with schools In the large group discussion parents/caregivers raised an issue with marked absenteeism. They stated that if a student was 5 minutes late they were marked absent for the whole day, and that this [accumulated marked absences] quickly moves to suspension. Parents/caregivers also stated that funerals and cultural events were not accepted as a reason for days off, that a medical certificate is required for all absences. Parents had a perception of school policy as being overly rigid and not taking into account the needs of students. This demonstrates that there is a lack of communication and understanding between school staff, teachers and parents. Resources Needed A number of parents were not aware of the Wannik tutorial assistance program. Tutoring as in the regional forum was identified by a number of parents as something they felt their child would benefit from. Cultural Awareness Parents/caregivers stated that compulsory cultural awareness training was needed in schools. One stated that ‘the issue is the schools can never find the time. Or it’s not a priority’. Thornbury Primary School was identified as a culturally welcoming school by two parents. One stated that before her daughter moved to Thornbury PS she experienced negative remarks and bullying because of her skin colour and background. 34 6.3 Conclusions from Forums Tutoring was the most popular form of assistance identified by parents as needed for their children. No parents interviewed stated that they wanted support in the form of an adult education/literacy program. Either the parents attending the forum did not feel this kind of support was necessary, or they were reticent to identify a need for it. Parents from both forums stated that there was a need for cultural awareness training and development of Koorie studies in the curriculum. Some teachers and schools were identified as being more culturally aware/literate than others (e.g Thorbury PS.) A consistent issue was parents/caregivers were confused as to why the school had made certain decisions or had certain policies, such as the marked absences policy or cultural policy of celebrating Tongan identity rather than Koorie identity. This confusion indicates the lack of communication and explanation from schools. 35 7 Recommendations 7.1 Establishing Cultural Hubs The research in the literature review of this project, together with the survey findings and parent/caregiver feedback in community forums, all support the view that successful parent engagement is dependent on developing culturally inclusive communication and environments. VAEAI has developed a Framework for Embedding Koorie Cultures, Histories and Perspectives in Victorian Schools. 1. Piloting an enhanced pre-service teacher training programme; 2. Providing professional learning for all education staff; 3. Embedding Aboriginal Studies across the curriculum; and 4. Bolstering Community based learning for Koorie students. The framework also provides a proposal for a shared ‘Cultural Hub’, a physical space that can provide resources and supports for each area. The Cultural Hub can be located in a classroom or stand alone building that provides a learning space for classes and training, houses cultural resources such as books, articles, recordings, DVD’s, artefacts and artworks, and is welcoming to Community members. The Cultural Hub is at the centre of the school’s cultural education practice and actively engages the Koorie Community as cultural mentors and a resource for local knowledge. The Cultural Hub can act as a classroom for teaching Aboriginal studies curriculum units to all students, an off-campus study area for pre-service teachers undertaking Aboriginal studies units at their university or higher education institution, a training centre for the provision of professional learning to all education staff, and as a summer school for Community Cultural education programmes for Koorie students. A visual representation of the Cultural Hub model is provided below. 36 The Cultural Hub concept has been developed by VAEAI in consultation with various stakeholders including DEECD. Five Victorian schools have been identified as potential pilot sites for this framework. The Framework and Hub model documents have been attached with this project. 7.2 Indigenous Cultural Awareness Training (ICAT) A theme that was consistently across the survey of the KEW and the Koorie community forums was the need for greater cultural awareness in schools. VAEAI recommends the Indigenous Cultural Awareness Training (ICAT) program developed by the Victorian Aboriginal Community Services Association Limited (VACSAL). VACSAL have delivered cultural awareness training to government departments and nongovernment agencies, including staff in the regional offices of DEECD. VACSAL have delivered training to the following agencies: Protection & Care-Juvenile Branches, Department of Human Services: Juvenile Justice Workers, Department of Justice. Department of Human Services. Judges, Supreme & Family court magistrates, Australian Institute of Judicial Administration. Child Care Workers, Department of Human Services and other relevant Community services. TAFE Teaching staff, Western Institute, Kangan Batman Institute, Telstra. AFL Umpires Association. Correctional Officers & Managers, Port Phillip Private Prison. Cultural Awareness training develops particular skills, knowledge and attitudes. It encourages and assists participants to develop: A knowledge and awareness of ones cultural identity in relation to colleagues, clients and customers. An understanding of the type of languages (written and spoken) that is generated in a particular field and the cultural assumptions and underpinning language 37 The skill to put advice and information into appropriate language for the receiver. A knowledge of the different behavioural styles of people from different cultures An attitude of tolerance towards differences An effective cultural awareness training program is a blend of information, selfevaluation and skill formation. It leaves participants better informed about global and local issues in relation to indigenous culture and more than anything it leaves participants feeling positive about themselves and their capacity to work better and more effectively with others. 7.3 Wannik tutorial assistance and the KELP Victorian Government schools are eligible to receive funding for tutorial support if they have Koorie students enrolled in: years 2 – 10 in 2012, and identified as below the expected standard in one or more dimension of the English and/or Mathematics domains in 2011. From responses in VAEAI’s community forums it is apparent that there are parents/caregiver who do not know about the support available. This may also be because their child/children are not eligible due to results in NAPLAN testing. It is worth noting that tutoring is a support Koorie parents/caregivers in the forums would want for their children. Tutorial assistance could also provide a vehicle for parent engagement. This could occur through parents/caregivers being offered the opportunity to become involved in the tutoring process. VAEAI recommends using Wannik tutorial assistance as a potential means of getting parents involved with homework and understanding the content. Not all parents/caregivers would have the time due to work, family commitments and community responsibilities. Parents in VAEAI’s community forums also stated that they had not been given the opportunity to become actively involved in the Koorie Education Learning Plan. The KELP 38 is an existing program that can encourage parent engagement. VAEAI recommends that meetings over the KELP be conducted by teachers with a member of the KEW. It is also important that schools are aware of minimising the use of jargons and acronyms in the process of building the plan as parents may be reluctant to come forward and admit to confusion if they not understand what is being said. 1. VAEAI recommends that DEECD and the KEW focus efforts on informing schools and Koorie parents of Wannik tutorial assistance and its benefits. 2. VAEAI also recommends expanding the scope of the program to bring parents/caregivers into the process. This involvement could be customised to parent/caregiver availability. 3. VAEAI recommends that meetings over the KELP be conducted by teachers with a member of the KEW. 7.4 Murray Valley Aboriginal Co-op Computer Refurbishment and Training Program Murray Valley Aboriginal Co-op ran a successful program refurbishing computers and providing Koorie community members with training on how to use them. At the end of the training the trainee receives the computer to use in their home. This type of program could be adapted to any area for Koorie parents/caregivers who have an interest in learning more about IT and cannot get access to training and materials. Based on the input from respondents to the KEW survey, this kind of IT training has been successful with Koorie participants in the past. 7.5 Certificate I-III in Mumgu-dhal tyama-tiyt VAEAI recommends the Certificate 1-III in Mumgu-dhal tyama-tiyt as a learning pathways course for Koorie adults who are seeking to re-engage with education. The Certificate I course is focused on literacy and numeracy skills and building confidence. Certificate II and 39 II builds on previous knowledge and includes pathways to employment in various industries. The course is designed to be culturally inclusive and includes Koorie cultural studies. A key feature of the course is the development of mentor skills and links with local community members as students work to complete a small-scale project. 7.6 Echuca Parents and Learning (PaL) Program The Echuca PaL program encourages family engagement with children’s learning, developing parental understanding and familiarity with terms used in the school environment. Parents are instructed each week on how to teach their children certain tasks, why particular teaching processes are beneficial to their child and how these simple tasks are linked to school learning. While the program has clear educational benefits for children (improving pre-school literacy, for example), the emphasis is on the role of the parent in the early development of the child. It supports parents in assisting their children’s education in the home, and supports parents to feel more confident in participating in their child’s education. The Echuca PaL program is funded by the Department of Education, Employment and Workplace Relations (DEEWR) under the Parent and Community Engagement (PaCE) program. A strength of the program is that it is community based and run. 40 8 Summary of findings and recommendations Recommendations Establish Cultural Hubs Findings Koorie parents/caregivers and members of the Koorie Education Workforce have asked for a focus on developing the capacity of schools to be culturally inclusive. Indigenous Cultural Awareness Training (ICAT) Program VAEAI has developed a Framework for Embedding Koorie Cultures, and a Cultural Hub model (see attached documents). We have also included the ICAT program as an example of a successful Cultural Awareness training program currently being delivered to government and non-government agencies. Promote and expand Wannik Tutorial Assistance Program to include parent involvement in the tutorial process Koorie Parents/caregivers stated that want tutorial assistance for their children VAEAI recommends that the Wannik Tutorial Assistance program be promoted and expanded to meet Koorie parent need. There is the scope to include parents in the tutorial program and this should be considered. Murray Valley Aboriginal Co-op Computer Refurbishment and Training Program Members of the Koorie Education Workforce who participated in this research project identified I.T training programs for parents as having had a positive impact on parent engagement. Koorie parents/caregivers who participated in this project also identified I.T training as something they believed would be beneficial. The Murray Valley Aboriginal Co-op 41 Computer Refurbishment and Training Program provides a refurbished computer to participants who complete a short training course. Certificate I-III in Mumgu-dhal tyama-tiyt VAEAI recommends the Certificate 1-III in Mumgu-dhal tyama-tiyt as a learning pathways course for Koorie adults who are seeking to re-engage with education. Echuca Parents and Learning (PaL) Program Koorie parents/caregivers and members of the Koorie Education Workforce identified school lingo as potentially alienating for some Koorie families. The Echuca PaL program assists Koorie families with understanding terms used in the school environment and provides assistance to parents for teaching their children in the home. The program is Koorie community based, which has been an important factor in its success in attracting participants. 42 9 References Adult Literacy Resource. National Centre for Vocational Education Research (NCVER) Australia, 2011. http://www.adultliteracyresource.edu.au/AccessingLLNResearch Australian Bureau of Statistics. 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