Islamic University – Gaza Faculty of Commerce Department of Accounting The Letter of Credit Problems that Influences the Palestinian Importer in Gaza Strip By: Anas Rashed 120091982 Bilal Al-Muhtadi 120091094 Amjad Jaber 120091426 Supervisor: Dr. Salah Shubair Supplementary Requirement To Obtain The Bachelor Degree In Accounting ( English Department) June, 2012 Acknowledgement We dedicate our research to our happy home, Palestine To our outstanding cherish able and land, Gaza To all whom support Palestinian people To our families and parents whom have been there for us, since we came to this world To ourselves, giving us the support and continuity To anyone gave us an advised And to everyone, we dedicate our work. Anas, Bilal, Amjad I Table of Contents Acknowledgement .......................................................................................................... I Table of Content ............................................................................................................ II List of Tables.................................................................................................................. V List of Figures ............................................................................................................. VII English Abstract ....................................................................................................... VIII Arabic Abstract ........................................................................................................... IX Chapter 1: Research Proposal 1.1 Introduction .......................................................................................................... 1 1.2 Research Problem ................................................................................................. 1 1.3 Research Objectives ............................................................................................. 2 1.4 Research Importance ........................................................................................... 2 1.5 Research Limits .................................................................................................... 3 1.6 Research Hypothesis ............................................................................................. 3 1.7 Research Methodology ......................................................................................... 3 1.8 The sample of the study ........................................................................................ 4 1.9 Previous Studies .................................................................................................... 4 Chapter 2: Literature Review 2.1 Introduction .......................................................................................................... 7 2.2 Appearance and development of letters of credit .............................................. 7 2.3 The letters of credit concept ................................................................................ 8 2.4 Parties of the letters of credit ............................................................................. 10 2.5 Types of the letters of credit .............................................................................. 10 2.5.1 Letters of credit where the strength of commitment ................................... 10 2.5.2 Letters of credit in terms of implementation............................................... 10 2.5.3 Letters of credit in terms of form ................................................................ 11 2.5.4 Letters of credit in terms of ways of shipping ............................................ 11 2.6 The importance of the letters of credit ............................................................. 12 2.7 Contractual arrangements under the letter of credit ...................................... 13 2.8 Documents for Letters of credit ........................................................................ 13 II 2.9 The problems facing the letters of credit in Palestine ..................................... 13 2.9.1 Inadequate the Palestinian investment climate ........................................... 13 2.9.2 Problems from the Palestinian Monetary Authority ................................... 14 2.9.3 Problems from businessmen (the clients) ................................................... 14 2.9.4 Problems from the banks operated in Palestine .......................................... 15 2.9.5 Problems from the relevant laws applicable in Palestine............................ 15 2.9.6 The difficulty of providing cash collateral and in kind required by the banks ........................................................................................................... 16 Chapter 3 3.1 First Section: The study methodology and data analysis ................................ 17 3.1.1 Introduction ............................................................................................... 17 3.1.2 The study methodology............................................................................. 17 3.1.3 The population and the sample study ..................................................... 17 3.1.4 The tool of the study ................................................................................. 17 3.1.5 Validity of the questionnaire .................................................................... 18 3.1.5.1 Validity of the scale.............................................................................. 18 3.1.5.1.1 The results of internal consistency ................................................ 18 3.1.5.1.2 Structure Validity .......................................................................... 22 3.1.5.1.3 Reliability ...................................................................................... 23 3.2 Second Section: Test hypotheses of the study and interpret the results ........ 24 3.2.1 Introduction ............................................................................................... 24 3.2.2 Statistical Description of the study sample ............................................. 24 3.2.3 Test hypotheses of the study..................................................................... 30 3.2.3.1 Analysis of the paragraphs of the problems of credits facing the Palestinian importer.............................................................................. 30 3.2.3.2 The first hypothesis: The form of ownership affects on the problems of letter of credits issued from the perspective of Palestinian importers.. 31 3.2.3.3 The second hypothesis: The nationality of the bank affect on the problems of letter of credit issued from the perspective of Palestinian importers............................................................................................... 33 III 3.2.3.4 The third hypothesis: Capital owned by the person who asked to open letter of credit affect on the problems of letters of credit issued from the perspective of Palestinian importers .................................................... 34 3.2.3.5 The fourth hypothesis: Beneficiary of the letter of credit affects on the problems of letter of credits issued from the perspective of Palestinian importe ................................................................................................. 36 3.2.3.6 The fifth hypothesis: The currency that will be paid affect on the problems of letter of credits issued from the perspective of Palestinian importers............................................................................................... 38 Chapter 4: Results, Recommendations and The proposed studies 4.1 Results and the problems facing the Palestinian importer ............................. 40 4.2 Recommendations ............................................................................................... 41 4.3 The proposed studies .......................................................................................... 42 References ..................................................................................................................... 43 Appendix ....................................................................................................................... 44 IV List of Tables Table 1.1: The amount of letter credit in Palestine .............................................................. 11 Table 1.2: The amount of Palestinian external trade ........................................................... 12 Table 3.1: Likert scale .................................................................................................. 22 Table 3.2: Crushers The correlation coefficient between each paragraph from the paragraphs of the first domain and the total degree for the domain ..................................... 24 Table 3.3: The correlation coefficient between each paragraph from the paragraphs of the first Axis and the total degree for the Axis ............................................................. 26 Table 3.4: The correlation coefficient between each paragraph from the paragraphs of the second Axis and the total degree for the Axis ......................................................... 26 Table 3.5: The correlation coefficient between each paragraph from the paragraphs of the third Axis and the total degree for the Axis ............................................................ 28 Table 3.6: The correlation coefficient between each paragraph from the paragraphs of the fourth Axis and the total degree for the Axis .......................................................... 37 Table 3.7: The correlation coefficient between each paragraph from the paragraphs of the fifth Axis and the total degree for the Axis .............................................................. 38 Table 3.8: The correlation coefficient between the degree of each domain from the questionnaire domains and the total degree for the questionnaire ................................. 38 Table 3.9: Educational Qualification ............................................................................ 39 Table 3.10: Specialization ............................................................................................ 40 Table 3.11: Job Title ...................................................................................................... 43 Table 3.12: Years of dealing in the letters of credit ...................................................... 44 Table 3.13: Form of ownership of the company ........................................................... 46 Table 3.14: The nationality bank which opened the credit ........................................... 46 Table 3.15: The size the company's capital ................................................................... 46 Table 3.16: The beneficiary of the credit ...................................................................... 59 Table 3.17: The currency used in the credit .................................................................. 59 Table 3.18: The arithmetic mean and the probability value (Sig.) for each paragraph of the first domain ............................................................................................................... 59 Table 3.19: The arithmetic mean and the value of the probability (Sig.) Each paragraph of the first axis ................................................................................................................ 59 V Table 3.20: The arithmetic mean and the value of the probability (Sig.) Each paragraph of the second axis ........................................................................................................... 59 Table 3.21: The arithmetic mean and the value of the probability (Sig.) Each paragraph of the third axis ............................................................................................................... 59 Table 3.22: The arithmetic mean and the value of the probability (Sig.) Each paragraph of the fourth axis ............................................................................................................ 59 Table 3.23: The arithmetic mean and the value of the probability (Sig.) Each paragraph of the fifth axis ............................................................................................................... 59 VI List of Figures Figure 1.1: Necessity for Self-Compacting Concrete ..................................................... 5 Figure 3.1: Educational Qualification ........................................................................... 21 Figure 3.2: Specialization .............................................................................................. 23 Figure 3.3: Job Title ...................................................................................................... 23 Figure 3.4: Years of dealing in the letters of credit ....................................................... 32 Figure 3.5: Form of ownership of the company ............................................................ 32 Figure 3.6: The nationality bank which opened the credit ............................................ 33 Figure 3.7: The size the company's capital ................................................................... 35 Figure 3.8: The beneficiary of the credit ....................................................................... 36 Figure 3.9: The currency used in the credit ................................................................... 41 VII Abstract The study aimed to identify the problems of documentary credits issued, and study the impact of variables, each of the (form of ownership, and the nationality of the bank light of credit, and capital demanded to open the credit and the beneficiary of the credit and currency which will be paid by) on the problems of documentary credits issued from the viewpoint of Palestinian importers. The study was depended on the questionnaire was distributed to 45 Palestinian importer as the study population are Palestinian traders conquerors of documentary credits. Was used analytical descriptive method through the study of the content, and percentages and frequencies, the arithmetic average and test T (One sample T Test) and the Cronbach alpha test and Pearson's correlation coefficient in order to access the results. The study concluded several conclusions, including: first, show that there are problems in the conduct of documentary credits, but medium in general. Second, it was concluded that the form of ownership affects the problems of documentary credits, but a low degree. Third, also appeared that the nationality of bank credit has the effect of light in the existence of problems of credit issued. Fourth, companies that capital is the biggest problems facing the less due to the high level of confidence granted by banks to large companies. Fifth, affects the beneficiary of the problems of relying on documentary credits issued from the viewpoint of Palestinian importers. Sixth, the currency used have a significant impact on the problems of documentary credits. The study concluded that a set of recommendations as follows: first, banks ask for give more attention to documentary credits through the system easier, faster and better to make a documentary credit. Second, using fiscal and monetary policy to regulate the Palestinian economy and encourage investment. Third, the establishment of an economic entity can be mainly from the conclusion of agreements with States to facilitate the import and further development of the process of documentary credits. Fourth, work on the management of funding strategically and logically high. Fifth, support and facilities for small business owners regarding the procedures of documentary credits. VIII ملخص الدراسة هدفت الدراسة إلى التعرف إلى مشكالت االعتمادات المستندية الصادرة ,ودراسة أثر متغيرات كل من (شكل الملكية ,وجنسية البنك فاتح االعتماد ,ورأس مال طالب فتح االعتماد والمستفيد من االعتماد ,والعملة التي سيتم الدفع بها) على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. وقد اعتمدت الدراسة التطبيقية على استبانه تم توزيعها على 45مستورد فلسطيني حيث أن مجتمع الدراسة هم التجار الفلسطينيين فاتحي االعتمادات المستندية .وتم استخدام المنهج الوصفي التحليلي من خالل دراسة المحتوى ،والنسب المئوية والتك اررات والمتوسط الحسابي واختبار T ( )One sample T Testواختبار ألفا كرونباخ ومعامل ارتباط بيرسون من أجل الوصول للنتائج. وقد خلصت الدراسة إلى عدة نتائج منها ,أوالً :تبين أن هناك مشكالت في إجراء االعتمادات المستندية ولكنها متوسطة بشكل عام .ثانياً :تم التوصل إلى أن شكل الملكية يؤثر على مشكالت االعتمادات المستندية ولكن بدرجة قليلة .ثالثاً :ظهر أيضاً أن جنسية البنك فاتح االعتماد لها أثر في وجود مشكالت االعتمادات الصادرة .رابعاً :الشركات التي رأس مالها أكبر تواجه مشكالت أقل وذلك يعود إلى الثقة العالية التي تمنحها البنوك إلى الشركات الكبيرة .خامساً :يوثر المستفيد من االعتماد على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. سادساً :العملة المستخدمة لها أثر ملحوظ على مشكالت االعتمادات المستندية. وخلصت الدراسة إلى مجموعة من التوصيات أهمها ,أوالً :المصارف مطالبة بمزيد من االهتمام باالعتمادات المستندية من خالل وضع نظام أسهل وأسرع وأوفر إلجراء االعتماد المستندي .ثانياً: استخدام وسائل السياسة المالية والنقدية من أجل تنظيم االقتصاد الفلسطيني وتشجيع االستثمار. ثالثاً :إقامة كيان اقتصادي يمكن وبشكل رئيس من إبرام االتفاقات مع الدول من أجل تيسير عمليات االستيراد وزيادة تطوير عملية إجراء االعتمادات المستندية .رابعاً :العمل على إدارة عمليات التمويل بشكل استراتيجي وبمنطقية عالية .خامساً :تقديم الدعم والتسهيالت ألصحاب الشركات الصغيرة فيما يخص بإجراءات االعتمادات المستندية. IX Chapter 1 Research Proposal 1.1 Introduction The letter of credit is a technique used to complete the transactions of payment relating to foreign trade. A buyer in the scope of international exchange does not wish to pay money for goods he does not receive, as well as the seller does not wish to ship goods that he does not receive their price. If the buyer accepted to pay the value of the goods by check or cash what can guarantee that the goods will be shipped in a timely manner, and that the goods are in accordance with the terms of the contract between the seller and the buyer. On the other hand, if the goods were shipped by the seller to the buyer before receiving the guaranteed value, it is worth the commitment of the buyer to pay before the due dates with the currency specified in the contract of sale. To remove any doubts that seller and buyer may have, we can use letter of credit, so the definition of letter of credit is a letter from a bank guaranteeing that a buyer's payment to a seller will be received on time and that is it the correct amount. In case that the buyer is unable to make payment on the purchase, the bank will be required to cover the full or remaining amount of the purchase. The letters of credit have a particular importance for the Palestinian economy at this stage. And this importance appears as the result of the development on the recent political and economic fields, which lead to improve the investment climate in Palestine. It also increases the importance of the letter of credit that is issued in Palestine in light of continued reluctance from the bank that works in Palestine to lend the Palestinian economy. The bank justifies this by the increased high-risk in the Palestinian economy and the lack of adequate safeguards. 1.2 Research Problem Through this research we will answer these questions 1- What are the letter of credit problems that face importers in Palestine? What is the effect of the form of ownership and nationality of the bank that opens the letter of credit, capital, and the beneficiary of the letter of credit and currency which will be paid out on the problems of credit from the standpoint of importers in Palestine? 1 1.3 Research Objectives This study aimed to achieve the following objectives: 1- Identifying the Letter of Credit. 2- Importance of letters of credit that are issued to Palestinian importers. 3- Knowledge of the problems of Letter of Credit issued from the perspective of Palestinian importers. 4- Finding out the impact of the variables of all of form of ownership, and the nationality of the bank, and capital to open the credit applicant and beneficiary of the credit and currency which will be paid out on the problems of documentary credits issued from the perspective of Palestinian importers. 1.4 Research Importance The letter of credit has a great term in commerce and economy on international commercial relationship the development and dealing with letter of credit to reduce problem that faces the Palestinian trader and motivates him to connect and dealing with external countries , this helps to reduce the link between the Palestinian economy and the Israeli economy. Assistance offered documentary active foreign trade, as it is the instrument creating the trust for creditors, so some considered as a magic solution to remove the risks of doing business, whether at the local level or at the global level. It also increases the importance of this study, as a result of the increasing rate of credit grow thin general in Palestine, as the table number (1-1) illustrates this. Table (1-1): The amount of letter credit in Palestine (Million dollars): Year Import letter credit Export letter Credit 2006 108.34 2007 85.25 2008 86.18 2009 13.79 2010 146.24 8.31 14.98 11.86 113.20 12.55 Palestinian monetary of finance, 2011 Table number (1-2) shows the raising in Palestinian export even though the Palestinian trade balance is highly suffering because we have increases in the amount of Palestinian import, this requires performing and studying to help the Palestinian import in order to solve the barriers and problems in the letter of credit. Table (1-2): The amount of Palestinian external trade (Million dollars) : Year Imports Exports Trade balance GDP 2006 919 3202 2523 4619 2007 960 3919 3008 5182 Palestinian monetary of finance, 2011 2 2008 911 4086 3126 6247 2009 678 4363 3444 6764 1.5 Research Limits Limits of the place Research will be attending a number of companies, institutions operating in Gaza, due to the difficulty of movement between Gaza and the West because of the blockade. Limits of the time The research will be done within two months through the summer semester. 1.6 Research Hypothesis The main hypothesis: Identifying the Problems of Letter of Credit issued from the standpoint of importers in Palestine, and the ramifications of which the following subhypotheses: 1- The form of ownership affects on the problems of Letter of Credit issued from the sight of the Palestinian importers. 2- The nationality of the bank which opened the credit affects on the problems of Letter of Credit issued from the sight of the Palestinian importers. 3- The capital demanded to open the credit affects on the problems of Letter of Credit issued from the sight of the Palestinian importers. 4- The beneficiary of the credit affects on the problems of Letter of Credit issued from the sight of the Palestinian importers. 5- The currency that will be paid affect on the problems of Letter of Credit issued from the sight of the Palestinian importers. 1.7 Research Methodology To achieve the previous objectives of the research and access to the best techniques and methods for detecting The letters of credit problems that are influencing the Palestinian importer in Gaza Strip, the researcher will depend on the following scientific approaches: 1- Primary research: including the legal data through which we can reach the beginning references and previous studies that are related to this subject. 2- Secondary Research: Represented in research studies where the researcher will reach them through his visits to the importers of Palestine in Gaza and interviews with officials of the Monetary Authority. 3- The study will be descriptive and analytical: Identifying the requirements for opening the letter of credit in a framework through which we can reach the research objectives and identify the problems facing the Palestinian importer, through questionnaire, interviews, and analytical tables and percentages. 3 1.8 The sample of the study Due to the difficulty of scanning the number of traders who deal in contracts with letters of credit so we will be conducting the study on (45) members, these members are the Palestinian traders who opened letter of credit. 1.9 Previous Studies (Study of Abo AL-Rab) This study aimed to identify the problems facing the Palestinian importers in issuing a LC and find out the impact of the variables of all of the form of ownership, the nationality of the bank which opened the credit, the capital for the demander to open LC, the beneficiary from LC and the currency in which payment is made by on the Letter of credit problems from the Palestinian importers sight. This study reaches to many results 1- There are problems in the issued Letters of credit for Palestinian importers. 2- There are no statistically significant differences in the degree of letter of credit problems for the Palestinian importers due to the variable (the form of ownership). 3- There are statistically significant differences in the degree of letter of credit problems for the Palestinian importers due to the variable (the nationality of the bank) which is the biggest problem facing the Palestinian commercial banks. 4- There are statistically significant differences in the degree of letter of credit problems for the Palestinian importers due to the variable (the capital for the demander to open LC) where it was found that the problems decrease when the capital importer increase. 5- There are statistically significant differences in the degree of letter of credit problems for the Palestinian importers due to the variable (the beneficiary from LC). 6- There are statistically significant differences in the degree of letter of credit problems for the Palestinian importers due to the variable (and the currency in which payment is made by). The conclusions for this study First: The Palestinian National Authority should follow-up and monitor the trade agreements with the Israeli side, especially the complexities and security procedures that lead to delay the arrival of the goods in ports and remain for long periods, also The Palestinian National Authority should update those agreements to serve the Palestinian importer in order to treat them in the crossing points as the Israeli importer are treated. 4 Second: To decrease the letters of credit problems which the owners of the small enterprises face. The banks can help these small enterprises by decreasing the insurance that the bank request from such small enterprises, also providing highly qualified local loyal to deal with the small enterprises. (Study of Al Faleit) This study aimed at determining the impact of banking facilities for banks operating in Palestine on the various economic sectors, in addition to identify the reality of the banks operating in Palestine and what is the most important problems that stand barrier to progress in economic development. This study reaches to many results 1- Banks operating in Palestine have the desire to expand the granting of facilities for the various economic sectors, except for the agricultural sector due to the high degree of risk in it. 2- There is interest from bank in guarantees provided by the client as a prerequisite for acceptance of application facilitated. 3- The courts located in Palestine don’t doing their turn to solve the problems that the banks face it and solve conflicts between banks and customers in arrears nonpayment of their facilities, that’s led to weakness of the role of banks in providing the facilities and the weakness of their impact on different economic sectors. The conclusions for this study First: The need of businessmen and entrepreneurs to provide various guarantees to satisfy the conditions is requests for approval of credit facilities by banks. Second: This study recommends that concerned parties to work should enact special laws to resolve disputes that are appeared between banks and customers, with work on the activation of the courts. (Study of Zayda) This study aimed to identify one of the most serious banking phenomena faced by operating banks in the Palestinian banking system, which is the phenomenon of tumble "credit facilities". This study reaches to many results 1- Policy conditions and economic conditions, away from reasons other credit, contributed to a high proportion in the increase of the rate of tumble in all banks. 2- The study showed that the proportion of bad debts to credit facilities granted to banks operating in Palestine, in the years 2000, 2001,2002.2003of the most trouble dears in the banks. 5 As for the most important recommendations was represented by the need to adopt the banks operating in Palestine to establish a fund to deal with bad debts to reduce the losses along the banks, to be its deductions paid by the banks of the total profits derived from its investments, and from the contribution of some of the institutions working in the banking and financial institution deposit insurance and the stock market, and others. 6 Chapter 2 Literature Review 2.1 Introduction The banks are considered the biggest sector which affects building the economic structure for the state. They form with each other a reliable and effective organ in the development of various sectors of national economy. The trade sector represents great importance for the economies of all countries … Banks financing of domestic and foreign trade (import and export) and the letters of credit considered from the most important ways for that finance, and from the previous the letters of credit consider - through the mediation between importers and exporters – the link through it. We can evaluate network of operations extends between the local branches and the foreign branches or correspondents of foreign banks to operate on the convergence among themselves and provide confidence and security for their transactions, because in these operations the importer and the exporter are interesting in the ability of the other part to pay its obligations (Sisi, 2004: 201). Because the main parties for the letter of credit (importer and exporter) represents different counties which have different regulations and laws so International Chamber of Commerce Significantly focused on this problem to find Scientific solution to ensure the rights of all parties, and worked to avoid the problems before they occur, and access the uniform concepts of interpreting the terms used in the letters of credit. For this international organization had a significant role in the development of arrangements for letters of credit and access to the general conditions and uniform terminology for letter of credit, and in this way have been held many meetings and scientific conferences which brings together banks experts and businessmen who specialized in issues of international trade from different countries that participate as members of the International Chamber of Commerce to discuss many issues that are related to letters of credit, especially regulated the operation of opening letter of credit and simplified its procedures, set a unified main condition to open letter of credit, unification of concepts used to avoid conflicts that may arise because of them, and maintain the rights of all transacting parties (Othman, 2005: 6-5). 2.2 Appearance and development of letters of credit The letters of credit appeared and developed in Anglo-Saxon country then spread in Europe and the rest of the world, the first users of the letter of credit are the local rulers to get advances to secure the salaries of their servants, the first form of the letter of credit returns to the year of 1201. Using of these credits increased widely since the eighteenth century after the large industrial revolution in Europe and especially in Britain, in order to finance foreign trade particularly trade in cotton (Diab, 1999: 7). 7 International Chamber of Commerce started the first important step through preparing standard form to open letter of credit according to the general unified conditions that were approved since 1933, but these conditions were primarily considered explanations and details to protect the banks and interpretation of specific terms used. Many modifications have been made on those conditions in the years 1953/1962/1974/1983 and finally in 1993. These modifications were in the general conditions and the standard rules for the letters of credit consider natural reflection for the rapid and continuous development in transportation technology, ways of shipping and communications, methods of correspondence….. From the significant achievements of International Chamber of Commerce in this way the modifications issued in the book No. 1993. The modifications issued in 1983 were results of long discussions and many studies by various committees included among its members trade and industry experts, insurance agents, banks experts and shipping agents. But note that the General Conditions and the Standard Rules for letters of credit issued by the International Chamber of Commerce were not mandatory on the parties of dealing in the international scale, and then the acceptance by both parties (Source importer) the conditions of the International Chamber of Commerce should provide expressly in letter of credit. The latest modifications issued under the number (500) in 1993, which runs from the first of January 1994 was more comprehensive and accurate than the General Conditions and the Standard Rules contained in the modifications in 1983, also became the application of conditions of International Chamber of Commerce on the letters of credit is binding on all Member States of the International Chamber of Commerce even if the letter of credit did not include explicitly shows that (Othman, 2005: 6). 2.3 The letters of credit concept There are difficulties in the development of a comprehensive definition of the letter of the credit and that is because the letter of credit has many forms, however there are many definitions for the letter of credit contract. The definition of the letter of the credit in Uniform Commercial Code (UCC): means an engagement by a bank or another person made at the request of a customer and of a kind within the scope of this Article (Section 5-102) that the issuer will honor drafts or other demands for payment upon compliance with the conditions specified in the credit. A credit may be either revocable or irrevocable. The engagement may be either an agreement to honor or a statement that the bank or other person is authorized to honor. The United Nations Convention definition for the letter of the credit (UNC): For the purposes of this convention, an undertaking is an independent commitment, known in international practice as an independent guarantee or as a stand-by letter of credit, 8 given by a bank or other institution or person ("guarantor/issuer") to pay to the beneficiary a certain or determinable amount upon simple demand or upon demand accompanied by other documents, in conformity with the terms and any documentary conditions of the undertaking, indicating, or from which it is to be inferred, that payment is due because of a default in the performance of an obligation, or because of another contingency, or for money borrowed or advanced, or on account of any mature indebtedness undertaken by the principal/applicant or another person. (Article 2. Undertaking) The Palestinian trade draft law defined the letter of credit: Contract under which the bank undertakes to open adoption at the request of one of its clients, called the command to another person, called the beneficiary to ensure documents are movable goods or prepared for transfer (Said, 2007: 11-12). It also can be defined as: Undertaking by the issuing bank to the beneficiary that payment be within a specified period of time, for the provision of the necessary documents with the terms of credit (Sitpro, 2002: 5). The letter of credit is also defined as: A medium for trade finance and to reduce the risk of potential non-compliance with the importing source of payment or the possibility of lack of commitment to the source with the importer in the delivery of goods (Foley, 2011: 14). Other definition for the letter of the credit: Written undertaking issued by the Bank at the request of imported goods in favor of the source in which the bank undertakes to pay or accept drafts drawn upon in the amount of a particular and very specific order for receipt of shipping documents in accordance with the terms of credit and shipped goods that appear certain specifications and prices of specific (Sisi, 2004: 205). In other form: Legal act in which the originator bank undertakes to pay the third party that is named beneficiary or to the order of an amount of money according to the instructions of the customer ordering, or undertakes to perform the value of promissory note or promissory notes which have been withdrawn by the beneficiary or accept or circulated directly, or any other bank authorized to do so to meet certain documents match the terms and items that have been agreed upon in advance (Diab, 1999: 13). Extrapolating the concept of letter of credit in accordance with the second article of modifications No. 500 of 1993 is clear that the letter of credit or reserve letters of credit are: arrangements whatever name or described - under which banks that open the letter of credit undertake to: (Othman, 2005: 11) First: Pay to or to the order of a third party "beneficiary" or accept and pay the value of promissory notes drawn from the beneficiary. Second: Authorizes another bank to pay or accept and pay promissory notes value. 9 Third: Authorization of another bank that is trading shipping documents stipulated in the terms of accreditation, provided that those documents fully matching to accreditation requirements and provisions. Article III also shows that "the the letters of credit in normal transactions are separate from the sales contracts that are the basis of those funds or banks linked to these contracts do not abide by even if it included a reference to the dependence of those contracts". 2.4 Parties of the letters of credit From the previous definitions we can say that there are four parties to the letter of the credit, which are: (Shahen, 2006: 173-174) 1- Importer: the buyer who request to open the letter of credit. 2- Issuer Bank: the bank who open the letter of credit for the benefit of the exporter (the seller), then informing the seller about that through Correspondent abroad bank 3- Abroad Bank: the correspondent bank, in which the exporter deals with abroad, and the main task for this bank is receiving the shipping documents, auditing it and to ensure compliance with the agreed specifications before paying for them to the seller. 4- Exporter: the seller who exported the products according to the specifications and the presentation of shipping documents to his bank to send them to the importer bank. 2.5 Types of the letters of credit First: Letters of credit where the strength of commitment 1- Letters of credit are subject to cancellation 2- The letters of credit in which the importer or the bank who open the credit can cancel it in any time before the date of shipping the products, this type of credit is uncommon because it is risky for the exporter. 3- Letters of credit are not subject to cancellation The letters of credit in which the importer or the exporter cannot cancel unless otherwise agreed , also the bank can't cancel or modify the letter of credit without the acceptance of the exporter (Shahen, 2006: 174). Second: Letters of credit in terms of implementation 1- Enhanced letter of credit The letter of credit which includes the commitment from the person who opens the letter of credit, also it includes commitment from other bank towards the beneficiary. 10 2- Not enhanced letter of credit The letter of credit that includes only the bank commitment which opened the letter of credit towards the beneficiary without enhancing it. That means without corresponding bank to meet the value of credit to the beneficiary of it. 3- Letters of credit through the acquaintance Means the importer (who request open letter of credit) pays the value of the products to the bank in the moment of receiving the documents for that, then the bank sending the money to the corresponding bank to pay this money to the exporter (Shahen, 2006: 175). 4- Letter of credit in acceptance Includes a commitment from the bank to accept the promissory note while the promissory note is due and the performance of the price is usually later. 5- Deferred payment credits Credits that are open for the benefit of the specific beneficiary by the bank on the condition that the bank to pay the value of the documents or credit after a deferred period without that there will be bond withdrawn on the bank, where the credit’s value will be paid after specified period will be agreed between the applicant and the beneficiary of credit without providing withdrawn bond, if the letter of credit text on the postponement of payment of the price. It pays on the date specified under the terms of credit (Said, 2007: 25). Third: Letters of credit in terms of form 1- Letters of credit can be converted The credits in which the exporter (seller) has the right in conversing. 2- Revolving letters of credit The credits which are allowed to be opened under specific conditions depending on the nature of the requested product, it's importance and the society's need to this product throughout the year and in different times, or the nature of the product damage and expire if we imported or exported the products at once (Shahen, 2006: 175). 3- letters of credit corresponding to other letters of credit Credits opened by the beneficiaries through the guarantee of other letters of credit which opened previously. 4- Letters of credit allow the advance payment (Said, 2007: 28). Fourth: Letters of credit in terms of ways of shipping 1- Letters of credit are retail In this type the exporter (seller) has the right in sending the products on stages and collecting the value of every stage from the bank when delivered. The documents of product shipping to the bank, these credits are unlike other nonretail credits where the exporter is committed to ship goods at once (Shahen, 2006: 175). 2- Letters of credit does not allow partial shipping. 11 3- Letters of credit allow return of shipping In this type of credits allowed to ship goods to a particular country, then let the re-shipped to the importing country and that happens often for the country that have no ports freely, and required passage the goods through the territory of other neighboring countries which have ports. 4- Letters of credit are not allowed to re-shipping and not allowed to change the shipment or recharge of the goods (Said, 2007: 28-29). 2.6 The importance of the letters of credit (Diab, 1999: 8-9), (Othman, 2005: 13-14) 1- The letter of the credit provides the confidence to the seller that he will get surely the price of the goods which were shipped to the buyer and protect him from risks of selling in a foreign country in which he does not know anything about the systems and laws of this country, also protect him from risk of litigation and the attendant difficulties and delay in the requirement for the price. 2- The letter of the credit protects the seller from many difficulties resulting from the systems of monetary monitoring in the buyer country, where the buyer takes care about taking all necessary procedures before opening letter of credit. 3- The letter of credit protects the sellers –who is committed about shipping the goods, sending the documents and paying the expenses– from the damages, where the bank who issued the credit or confirmed it guarantees paying the value of the goods for the seller in the letter of the credit which sending to him. 4- The letter of the credit available to the buyer to get the value of the goods as soon as it shipped and delivery the documents to the bank or deduct the promissory note which he withdrawn at the price that the bank dealing with it in the bank's country. 5- The letter of credit provides to the seller a guarantee from the bank confirming that the bank will get the price of the goods prior to the transfer of ownership to the buyer and the subsequent risks. 6- The letter of the credit provides the seller with confidence and trust about him getting the value of the goods after shipping and delivering the documents whether from originator bank or correspondent bank. 7- The letter of the credit provides the confidence to the buyer about not paying the value of the good except after getting the shipping documents, these documents prove fully shipping the goods, transfer of ownership from the hands of the seller and it is in the way to the buyer. 8- In many cases the letter of the credit allows the buyer to buy in the prices that are considerably lower than the prices of long-term purchasing. 9- Provides legal protection for the dealer parties, provide legal protection for the parties to the deal, where they are drafting, organizing and theorizing letter of credit through a combination of legislations, rules and administrative and regulatory decisions formed together legal protection of all parties of the letter of credit in general and the seller and the buyer in particular. 12 2.7 Contractual arrangements under the letter of credit The Letter of credit includes many of contractual arrangements that reflect the contractual relationship between the various parties in the letter of credit, From these arrangements: (Othman, 2005: 11-12) 1- The sales contract that is between the seller or the beneficiary and the buyer or importer, and a copy of this contract must be deposited at the bank which issues the credit. 2- An agreement made between the buyer (applicant of the credit) and the Bank (issuer of the credit) especially with regard to the arrangements relating to the rights and obligations of the two parties. 3- The letter of the credit which issued by the bank that open the credit explains the obligations of the bank towards the beneficiary and the documents which the beneficiary should provide and present it to obtain the value of the sales. Each contract or agreement must be independent and specific according to the nature of the relationship between the parties. 2.8 Documents for Letters of credit Banks provide a great interest in the availability of the necessary documents which have all the conditions of the letter of credit to settle the credit value, and these documents include: (Shahen, 2006: 176) 12345- Shipping invoice. Insurance policy of goods. Certificate of origin (Nationality of the goods). Health certificate for food commodities. Certificate of weight of the goods. 2.9 The problems facing the letters of credit in Palestine 1- Inadequate Palestinian investment climate: We know that the availability of political and economic stability is critical to reach good investment climate, but in Palestine the political and economical stability is not available and that is affecting on the credit facilities size which provided to the various economic sectors (Abu Muammar, 2002: 10). In addition, there are frequent closures to West Bank and Gaza Strip which are imposed by the Israeli occupation authority, causing many bad effects on the Palestinian investment climate (Fallit, 2004: 58). Not only that, but that imposed restrictions on the movement of people, goods and vehicles play a major role in the fear of banks to provide appropriate credit facilities to the various sectors of the Palestinian economy. When looking at the Palestinian infrastructure we find it very weak not fit with the investment climate needed by any country in order to encourage and motivate banks to grant 13 the facility (Ashour, 2002: 410), and the economic sector of the Palestinian in particular, is weak and depends mainly on the economies of neighboring countries (Abu Muammar, 2002: 10). 2- Problems from the Palestinian Monetary Authority: There are many matters that the Palestinian Monetary Authority as an alternative to the Palestinian Central Bank should be carried out to not be barrier to the credit facilities, and these things include: (Fallit, 2004: 62) 1- The inability of the Palestinian Monetary Authority to control the banking position in Palestine. 2- Not activate the central risks in the Palestinian Monetary Authority. And that is through trying to determine the risks surrounding the banks and try to avoid them. 3- Weakness of the financial institutions that support the Monetary Authority (Activate stock exchange- Institutions guaranteeing loans- Institutions guaranteeing deposits- Secure financing laws). 4- The commercial bank worked to attract the customers' deposits and savings' funds and transfer it to outside, so why the Palestinian Monetary Authority do not impose specific lending rate on the Palestinian banks working in West Bank and Gaza Strip? 5- The inability of PMA to play the last lender turns for the banks. 6- The failure of the monetary authority to force banks to raise the level of funding and loans depending on the size of deposits and not to update the customs law, commercial law and unification of laws between the West Bank and Gaza Strip by the concerned authorities coordinated with the Monetary Authority. 7- The absence of an insurance company against political and economic risks that surround the Palestinian environment. 8- Development of the volume of banking business faster than the development of the regulatory structure for the Monetary Authority, and the legal structure governing the work of the banking. 9- The absence of the national currency plays a critical role in limiting the ability of banks to provide loans and confuse its work, and that is through the banks fear to provide loans for example in NIS and have deposits in JD or USD which rise in its value with the time so banks are trying to move away and that’s through to not finance the investment operations which needing long-term loans. 3- Problems from businessmen (the clients): There are many problems coming from businessmen’s side, which are: (Fallit, 2004: 63) and (Shaheen, 2006: 48) 1- The clients do not provide new good economic feasibility studies which are reliable and that is because there are no consulting institutions doing that. 2- Businessmen’s uncertainty about their ability to abide to their financial commitments. 3- Some clients hide their real data in order to tax evasion. 14 4- The clients don’t respond to the banks requests relating to monitor the accounts of the project. 5- Non-payment of credit facilities in a timely manner. 6- Deterioration of the financial situation of the clients. 7- The presence of dislocations at the administrative Clients. 8- Provide guarantees less than the value of the loans. 4- Problems from the banks operated in Palestine: The processes of presence policy makers credit facilities in the branches of foreign banks in the headquarters of the bank leads to the granting the branches managers in Palestine for the specific terms of reference and the necessity of their return to senior management in many of the issues, which do not fit with the speed needed for decision-making process to grant the facilities, especially the headquarter do not give the quick responding. In addition to that the foreign banks tend to reduce the lending in the local market especially, absence of an institution to secure the deposits these matters pushing the banks to reduce the lending which led to conservative credit policy, also the banks cannot provide long-term or middle-term loans because the deposits have other entitlements and the majority of them are short-term deposits, so there is no expected increasing in average maturity period of loans if there is a parallel increase in the maturity of deposits or if the development of a mechanism to cover the unexpected changes in interest rates. There is also a significant weakness in the efficiency of the technical staff working in local and foreign banks. Also the policy makers of credit facilities in foreign branches in the headquarters of the bank, tend to reduce the limited credit to the benefits of their old clients in abroad on the interest of new customers in Palestine, this policy depends on an the old clients in abroad and they have enough credit history or a long relationship with these banks, leading to a lack of credit risk. This leads to not giving opportunity for new customers in Palestine in the possession of sufficient credit history. This affects to not give the opportunity for the new clients in Palestine. 5- Problems from the relevant laws applicable in Palestine: (Ashour, 2002: 410) Many researchers noted that that the legislation relating to the Palestinian solution to the differences and conflicts of banks with their clients characterized by the existence of a legislative vacuum leads to the rule of chaos and weakness, whether chaos at work, or weakness in human resources working in these courts are trying to apply the laws in question. Many of researchers said that the legal system applied in Palestine is characterized by weak and needs to develop and to introduce legal legislation are special for banking business with the development of mechanisms for the implementation of these laws, also many of researchers see that is not enough to issue legislations, but also must respect these laws and their application in addition to enforcing the law on all the Palestinian people without 15 discrimination, giving an atmosphere of safety and considered that a source of reassurance to banks and clients. 6- The difficulty of providing cash collateral and in kind required by the banks: (Fallit, 2004: 60) From the problems limit the ability of banks when granting facilities in Palestine that the management of these banks refuse to grant any Facilitate only the presence of collateral in cash or in kind with the omission of other collateral only if there is collateral in cash or in kind with the omission of other collateral (as the profitability of the project, the credibility of the client, as well as the efficiency of those who work and their technical and administrative), the banks often focus on real estate guarantees which have a lot of problems, from these problems when we looking to the types of land ownership in Palestine we find it divided into three categories: 1- Owned land by Department of Land Registration (tabo): these lands only can be mortgaged. 2- Amiri lands (financial): Land registered with the Department of Finance not in the Department of Land Registration and can't mortgage. 3- Government land: Control it without selling or buying these lands. 16 Chapter 3 3.1 First Section: The study methodology and data analysis 3.1.1 Introduction The study methodology and its procedures consider a basic through which we can do the applied side of the study, and also getting on the required data to do the statistical analysis to reach to the results, thereby achieving the goals that are seeked. This section describes the study methodology, individuals (population), and the sample of the study, and also it includes a description to the procedures that the researcher conducted in designing the study tool and the tools used to collect the study data, this section ends with the statistical treatments which used in data analysis and getting the results, the description of these procedures: 3.1.2 The study methodology The researchers used the descriptive and analytical methodology which include "The Letter of Credit Problems that are influencing the Palestinian Importer" the descriptive and analytical methodology tries to compare, explain, and evaluate the hope of reaching a meaningful generalizations increases the knowledge about the subject. The researchers used two basic information sources: Secondary sources: to treat the theoretical framework the researchers went to the sources of secondary data, which represented in the books, the Arabic and foreign references, journals, essays, reports, interviews, previous researches and studies on the subject of this study and search and reading in various internet sites. Primary sources: to treat the analytical side the researchers went to the sources of secondary data through questionnaire as the main tool to the research, which designed especially for that purpose. 3.1.3 The population and the sample study The study population consisted of Palestinian importers, who are dealing with letters of credit, and the researcher using a random sample, were distributed 45 questionnaires to the study population were obtained 40 questionnaire, rate of return 88.8%. 3.1.4 The tool of the study The questionnaire was prepared as follows 1- Preparation of a preliminary questionnaire for use in collecting data and information. 2- Showing the questionnaire on the supervisor in order to test their suitability for all data. 17 3- Modify the questionnaire primarily according the supervisor sight. 4- Showing the questionnaire on a group of arbitrators, who in turn provide advice and guidance to modify and delete the necessary. 5- Distribution of the questionnaire to all members of the sample to collect the necessary data for the study, and the questionnaire has been divided into two parts as follows: First part: consist of the general information about the study population (information about the credit and about the respondent). Second part: consist of the letters of credit problems that’s influencing on the Palestinian importer and it was divided into five sections as follows: First section: Discusses the problems of letters of credit facing the Palestinian importer in terms of form of ownership. Second section: Discusses the problems of credit facing the Palestinian importer in terms of nationality of the bank that open the letter of credit. Third section: Discusses the problems of credit facing the Palestinian importer in terms of the Capital of the applicant for opening letter of credit. Fourth section: Discusses the problems of credit facing the Palestinian importer in terms of the beneficiary of the letter of credit. Fifth section: Discusses the problems of credit facing the Palestinian importer in terms of the currency in which payment is made by. Likert scale used to measure the responses of respondents to the questionnaire paragraphs according to the table (3-1) Response strongly disagree undecided agree strongly disagree agree Degree 1 2 3 4 5 The researcher selected degree (1) for the response (strongly disagree) thus, the relative weight in this case is 20%, which is appropriate with this response 3.1.5 Validity of the questionnaire Means the questions of the questionnaire measure what it designed to measure, the researchers have verified the validity of the questionnaire through instrument validity. 3.1.5.1 Validity of the scale 3.1.5.1.1 First: The results of internal consistency The consistency of each paragraph of the questionnaire with the domain to which it belongs to this paragraph, the researchers calculated the internal consistency of the questionnaire through calculated the correlation coefficients between each paragraph of the questionnaire paragraphs and the total score for the domain. 18 Table (3-2) shows the correlation coefficient between each paragraph from the paragraphs of the first domain and the total degree for the domain, Which shows that the correlation coefficients significant at the level of significance α =0.05, and so the domain is verified about what it put to measure. Table (3-2) The correlation coefficient between each paragraph from the paragraphs of the first domain and the total degree for the domain No. Paragraph The difficulty of letters of credit 1 procedures Trend to import through a low credit 2 Problems in the movement of the 3 crossings Dumping Markets of smuggled goods 4 Person Correlation 0.425 P-value (Sig.) 0.003 0.652 0.550 0.000 0.000 0.350 0.040 Correlation is statistically significant at the level of significance α = 0.05 Table (3-3) shows the correlation coefficient between each paragraph from the paragraphs of the first Axis and the total degree for the Axis, Which shows that the correlation coefficients significant at the level of significance α =0.05, and so the Axis is verified about what it put to measure. Table (3-3) The correlation coefficient between each paragraph from the paragraphs of the first Axis and the total degree for the Axis No. Paragraph Form of ownership affects the cost of 1 opening letter of credit. The presence of the regulatory system 2 in the company contributes in the increasing of using the letters of credit. Whenever the number of partners 3 increase, dealing in the credit also increase. The terms of the company limit the use 4 of credits. Limitation of Liability in the company 5 increases the use of credits. Person Correlation 0.690 P-value (Sig.) 0.000 0.728 0.000 0.669 0.000 0.742 0.000 0.768 0.000 Correlation is statistically significant at the level of significance α = 0.05 19 Table (3-4) shows the correlation coefficient between each paragraph from the paragraphs of the second Axis and the total degree for the Axis, Which shows that the correlation coefficients significant at the level of significance α =0.05, and so the Axis is verified about what it put to measure. Table (3-4) The correlation coefficient between each paragraph from the paragraphs of the second Axis and the total degree for the Axis No. Paragraph The nationality of the bank affect on 1 the duration of receiving and shipping the goods Insurance required by the banks is very 2 high the foreign banks demand to promote 3 credit Nationality of the bank affects the ease 4 of the letters of credit procedures. Economic stability of the markets in the 5 countries affects use of credits. International agreements encourage the 6 use of credits. The language of the bank that open the 7 credit has big effect on opening letter of credit. Person Correlation 0.350 P-value (Sig.) 0.013 0.697 0.000 0.757 0.000 0.665 0.000 0.285 0.037 0.682 0.000 0.643 0.000 Correlation is statistically significant at the level of significance α = 0.05 Table (3-5) shows the correlation coefficient between each paragraph from the paragraphs of the third Axis and the total degree for the Axis, Which shows that the correlation coefficients significant at the level of significance α =0.05, and so the Axis is verified about what it put to measure. Table (3-5) The correlation coefficient between each paragraph from the paragraphs of the third Axis and the total degree for the Axis No. Paragraph The size of capital has direct 1 relationship about the letters of credit problems. Large amount of capital facilitates the 2 process of opening credits. Large amount of capital reduces the 3 need for credit enhancement. Sources for obtain funding for the 4 20 Person Correlation 0.672 P-value (Sig.) 0.000 0.308 0.027 0.725 0.000 0.511 0.000 5 6 company affect the ease of opening credit. Method of calculating profits have an impact on the use of credits. letters of credit reduce the opportunities of investment. 0.557 0.000 0.448 0.002 Correlation is statistically significant at the level of significance α = 0.05 Table (3-6) shows the correlation coefficient between each paragraph from the paragraphs of the fourth Axis and the total degree for the Axis, Which shows that the correlation coefficients significant at the level of significance α =0.05, and so the Axis is verified about what it put to measure. Table (3-6) The correlation coefficient between each paragraph from the paragraphs of the fourth Axis and the total degree for the Axis No. Paragraph There is no correspondent banks to 1 local banks in the exporting country. Not accurately determine the 2 specifications of the goods. Provisioning and reserves have an 3 impact on the use of credits. The legal form to the beneficiary affect 4 on the possibility of opening the credit. The nationality of the beneficiary affect 5 on the possibility of opening credit. Person Correlation 0.714 P-value (Sig.) 0.000 0.404 0.005 0.446 0.002 0.402 0.005 0.657 0.000 Correlation is statistically significant at the level of significance α = 0.05 Table (3-7) shows the correlation coefficient between each paragraph from the paragraphs of the fifth Axis and the total degree for the Axis, Which shows that the correlation coefficients significant at the level of significance α =0.05, and so the Axis is verified about what it put to measure. Table (3-7) The correlation coefficient between each paragraph from the paragraphs of the fifth Axis and the total degree for the Axis No. Paragraph Changing exchange rates lead to losses 1 and an increase in costs. The opening credits without a currency 2 of the company caused problems in the 21 Person Correlation 0.737 P-value (Sig.) 0.000 0.749 0.000 3 4 5 payment of the credits. High banks commissions in the foreign country. Financial risk management and price fluctuations have an impact on the use of credits. manage the movement of Cash flow has an impact on the use of credits. 0.388 0.007 0.820 0.000 0.683 0.000 Correlation is statistically significant at the level of significance α = 0.05 3.1.5.1.2 Second: Structure Validity The structure validity consider one from the measurements of validity tool which measure the achievement of the goals that the tool wants to reach, and shows the relevance of each domain from the study domains about the total degree to the paragraphs of questionnaire. Table (3-8) shows that all the correlation coefficients in all the questionnaire domains is Statistically significant at the level of significance α =0.05, and so all domains are verified about what it put to measure. Table (3-8) The correlation coefficient between the degree of each domain from the questionnaire domains and the total degree for the questionnaire No. Paragraph 1 shows the letters of credit problems facing the Palestinian importer. 2 The impact of the form of ownership on the letters of credit problems issued from the perspective of Palestinian importers. 3 The impact of the nationality of the bank that open the credit on the letters of credit problems issued from the perspective of Palestinian importers. 4 The impact of the capital applicant to open the credit on the letters of credit problems issued from the perspective of Palestinian importers. 5 The impact of the beneficiary of the credit on the letters of credit problems issued from the perspective of Palestinian importers. 6 The impact of the currency that will be paid by on the letters of credit problems issued from the perspective of Palestinian importers. 7 The second domain. Person Correlation 0.530 P-value (Sig.) 0.000 0.728 0.000 0.831 0.000 0.839 0.000 0.746 0.000 0.567 0.000 0.991 0.000 Correlation is statistically significant at the level of significance α = 0.05 22 3.1.5.1.3 Third: Reliability Reliability means that the questionnaire will give the same results if it is redistributed more than once under the same circumstances and conditions, or it means stability in the results of the questionnaire and not change significantly if it were re-distributed on the sample several times during certain periods of time. It was found that the value of Cronbach's alpha is high (0.840) thus, the questionnaire in its final form as it is in the Appendix (1) available for distribution. The following statistical tools have been used 1- Percentages and frequencies, the arithmetic mean and the mean relative: This command is used mainly for the purpose of knowledge about categories frequency of a variable, and benefit the researchers in the description of the study sample. 2- Cronbach's Alpha test determine the stability of the questionnaire paragraphs. 3- Pearson Correlation Coefficient to measure the degree of correlation, this test used to find internal consistency and structure validity. 4- One sample T Test to know whether the average degree of response had reached to the degree of impartiality 3 or not. 23 3.2 Second Section: Test hypotheses of the study and interpret the results 3.2.1 Introduction This section includes a presentation of data analysis and testing of hypotheses of the study, and that by answering the study questions and review the main results of the questionnaire and that have been reached through the analysis of its paragraphs. 3.2.2 Statistical Description of the study sample First: General information about the responder of the company Distribution of the sample according to the educational qualification Table (3-9) shows that a rate of 67.5% holding bachelor's degree, 20.0% have master's degree, while showing that 12.5% have other degrees. Table (3-9): Educational Qualification Educational Qualification Bachelor Master Doctorate Other Total 0% Number 27 8 5 40 Percentage % 67.5 20.0 12.5 100 12.50% Bachelor 20% 67.50% Master Doctorate Other Figure (3-1) 24 Distribution of the sample according to the specialization Table (3-10) shows that a rate of 50.0% Accounting specialization, 10.0% economy specialization, 5% Financial and Banking Sciences, while showing that 35.0% have other specializations. Table (3-10): Specialization Specialization Accounting Economy Financial and Banking Sciences Other specializations Total Number 20 4 2 Percentage % 50 10 5 14 40 35 100 Accounting 35% 50% economy Financial and Banking Sciences other 10% 5% Figure (3-2) Distribution of the sample according to the job title Table (3-11) shows that a rate of 15.0% work as head of accounting department, 37.5% traders, 25.0% accountants, while showing that 22.5% have other works. Table (3-11): Job Title Job Title Head of accounting department Traders Accountants Other works Total Number 6 15 10 9 40 25 Percentage % 15.0 37.5 25.0 22.5 100 22.50% Head of accounting department 15% Traders 37.50% 25% Accountants Other works Figure (3-3) Second: Information about the company which opened the letter of credit Distribution of the sample according to the years of dealing in the letters of credit Table (3-12) shows that a rate of 40.0% from the companies dealing with the credits less than 5 years, 22.5% from 5 to less than 10 years, 17.5% from 10 to less than 15 years, while showing that 20.0% 15 years and over. Table (3-12): Years of dealing in the letters of credit Years of dealing in the letters of credit Less than 5 years From 5 to less than 10 years From 10 to less than 15 years 15 years and over Total Number Percentage % 16 9 7 40.0 22.5 17.5 8 40 20.0 100 20% 40% 17.50% Less than 5 years From 5 to less than 10 years 22.50% From 10 to less than 15 years 15 years and over Figure (3-4) 26 Distribution of the sample according to the form of ownership of the company Table (3-13) shows that a rate of 40.0% from the companies are Individual companies, 7.5% Partnerships, 50% Private shareholding companies, while showing that 2.5% Public shareholding companies. Table (3-13): Form of ownership of the company Form of ownership of the company Individual companies Partnerships Private shareholding companies Public shareholding companies Total Number Percentage % 16 3 20 40.0 7.5 50.0 1 2.5 40 100 Individual companies 40% 7.50% Partnerships 1.2 50% Private shareholding companies Public shareholding companies Figure (3-5) Distribution of the sample according to the nationality bank which opened the credit Table (3-14) shows that a rate of 100% the nationality bank which opened the credit is domestic. Table (3-14): The nationality bank which opened the credit The nationality bank which opened the credit Domestic Israeli Jordanian Foreign Total Number Percentage % 40 40 100 100 27 0% Domestic Israeli Jordanian 100% Foreign Figure (3-6) Distribution of the sample according to the size the company's capital Table (3-15) shows that a rate of 20.0% from the companies the size of their capital is less than $ 1,000, 32.5% from $ 100,000 to $ 250,000, 20.0% from $ 250,000 to $ 500,000, while showing that 27.5% more than $ 500,000. Table (3-15): The size the company's capital The size the company's capital Less than $1,000 From $100,000 to $250,000 From $250,000 to $500,000 More than $500,000 Total 27.50% Number Percentage % 8 13 20.0 32.5 8 20.0 11 40 27.5 100 20% Less than $1,000 From $ 100,000 to $ 250,000 20% 32.50% From $250,000 to$ 500,000 More than $500,000 Figure (3-7) 28 Distribution of the sample according to the beneficiary of the credit Table (3-16) shows that a rate of 37.5% From the companies the beneficiary of the credit is trader or a local factory, 5.0% trader or Israeli factory, 5.0% trader or Jordanian factory, while showing that 52.5% trader or Foreign factory. Table (3-16): The beneficiary of the credit The beneficiary of the credit Trader or a local factory Trader or Israeli factory Trader or Jordanian factory Trader or Foreign factory Total Number 15 2 2 21 40 Percentage % 37.5 5 5 52.5 100 Trader or a local factory 37.50% Trader or Israeli factory 52.50% Trader or Jordanian factory 5% Trader or Foreign factory 5% Figure (3-8) Distribution of the sample according to the currency used in the credit Table (3-17) shows that a rate of 77.5% From the companies the currency used in the credit is US dollar, 2.5% the currency used in the credit is Jordanian Dinar, 15.0% the currency used in the credit is Shekel, while showing that 5.0% other. Table (3-17): The currency used in the credit The currency used in the credit US dollar Jordanian Dinar Shekel Other Total 29 Number Percentage % 31 1 6 2 40 77.5 2.5 15.0 5.0 100 5% 15% 2.50% US dollar Jordanian Dinar 77.50% Shekel Other Figure (3-9) 3.2.3 Test hypotheses of the study 3.2.3.1 Analysis of the paragraphs of the problems of credits facing the Palestinian importer T test was used to determine whether the average degree of response had reached a degree of neutrality or not and this degree Is 3 . the Results as the follows: Table (3-18): The arithmetic mean and the probability value (Sig.) for each paragraph of the first domain No. Paragraph The The The P-value Ranking arithmetic relative value of (Sig.) mean mean the test 1 The difficulty of 2.98 59.5 -0.141 0.444 4 the letters of credit procedures. 2 Trend to import 3.33 66.5 1.963 0.028 3 by using low credits. 3 Problems in the 4.53 90.5 11.388 0.000 2 movement of the crossings. 4 Dumping 4.58 91.5 14.755 0.000 1 Markets of smuggled goods. All paragraphs 3.85 77 11.982 0.000 The arithmetic mean statistically significant at the level of significance α = 0.05 30 From Table (3-18) The mean of the fourth paragraph "Dumping Markets of smuggled goods" equal 4.58 that’s mean the relative mean is 91.5%, and Sig. equal 0.000, so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph has increased on the degree of neutrality which is 3, and this means there is approval by the sample members to this paragraph. The mean of the first paragraph "The difficulty of the letters of credit procedures" equal 2.98 that’s mean the relative mean is 59.5%, Significance equal 0.444 so that this paragraph consider NOT statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph does not differ substantially from the degree of neutrality which is 3. In general we can say that the relative mean for all domain paragraphs equal 77%, significance equal 0.000 so that the domain consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this domain has increased on the degree of neutrality which is 3, and this means there is approval by the sample members to this domain. 3.2.3.2 The first hypothesis: The form of ownership affects on the problems of letter of credits issued from the perspective of Palestinian importers. T test was used to determine whether the average degree of response had reached a degree of neutrality or not and this degree Is 3 . the Results as the follows: Table (3-19) The arithmetic mean and the value of the probability (Sig.) Each paragraph of the first axis No. Paragraph The arithmetic mean The relative mean The value of the test 1 Form of ownership affects the cost of opening letter of credit. The presence of the regulatory system in the company contributes in the increasing of using 3.38 67.50 2.303 * 0.013 2 3.30 66.00 1.637 0.055 3 2 31 P-value Ranking (Sig.) the letters of credit. 3 4 5 Whenever the number of partners increase, dealing in the credit also increase. The terms of the company limit the use of credits. 2.83 56.50 -1.226 0.114 5 2.85 57.00 -1.062 0.147 4 Limitation of Liability in the company increases the use of credits. 3.48 69.50 3.128 * 0.002 1 All paragraphs 3.17 63.30 1.466 0.075 The arithmetic mean statistically significant at the level of significance α= 0.05 Table (3-19) show us the follows The arithmetic mean of the fifth paragraph "Limitation of Liability in the company increases the use of credits" equal 3.48 that’s mean the relative mean equal 69.50% , and Sig. equal 0.002, so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph has increased on the degree of neutrality which is 3, and this means there is approval by the sample members to this paragraph. The arithmetic mean of the third paragraph "Whenever the number of partners increase, dealing in the credit also increase" equal 2.83 that’s mean the relative mean equal 56.50%, and Sig. equal 0.114, so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph does not differ substantially from the degree of neutrality which is 3. In general we can say that the relative mean to all paragraphs of the axis is equal 63.30% , and Sig. equal 0.075, so that the axis is statistically significant at the level of significance α = 0.05 , which shows that the average degree of response to this axis does not differ substantially from the degree of neutrality which is 3. Result of the hypothesis The form of ownership have a moderate affect on the problems of letter of credit issued from the viewpoint of Palestinian importers. 32 3.2.3.3 The second hypothesis: The nationality of the bank affect on the problems of letter of credit issued from the perspective of Palestinian importers. T test was used to determine whether the average degree of response had reached a degree of neutrality or not and this degree Is 3 . the Results as the follows: Table (3-20) The arithmetic mean and the value of the probability (Sig.) Each paragraph of the second axis No. Paragraph 1 The nationality of the bank affect on the duration of receiving and shipping the goods. Insurance required by the banks is very high. The foreign banks demand to promote credit. Nationality of the bank affects the ease of the letters of credit procedures. Economic stability of the markets in the countries affects use of credits. International agreements encourage the use of credits. The language of the bank that open the credit has big effect on opening letter of credit. All paragraphs 2 3 4 5 6 7 The arithmetic mean 3.38 The relative mean 67.50 The value of the test 2.490 3.75 75.00 3.85 P-value Ranking (Sig.) * 0.009 6 5.278 * 0.000 4 77.00 5.512 * 0.000 3 3.63 72.50 4.900 * 0.000 5 4.35 87.00 12.894 * 0.000 1 3.88 77.50 5.895 * 0.000 2 2.90 58.00 -0.585 0.281 7 3.68 73.50 9.217 * 0.000 The arithmetic mean statistically significant at the level of significance α= 0.05 Table (3-20) show us the follows The arithmetic mean of the fifth paragraph "Economic stability of the markets in the countries affects use of credits" equal 4.35 that’s mean the relative mean equal 87.00% , and Sig. equal 0.000 so that this paragraph consider statistically significant at the level of significance α = 0.05 , which shows that the average degree of response to this paragraph has increased on the degree of neutrality 33 which is 3, and this means there is approval by the sample members to this paragraph. The arithmetic mean of the seventh paragraph "The language of the bank that open the credit has big effect on opening letter of credit" equal 2.90 that’s mean the relative mean equal 58.00%, and Sig. equal 0.281 so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph does not differ substantially from the degree of neutrality which is 3. In general we can say that the relative mean to all paragraphs of the axis is equal 73.50% , and Sig. equal 0.000 so that the axis is statistically significant at the level of significance α = 0.05 , that's mean the average degree of response to this axis has increased from a neutral 3, this means that there is approval by the respondents on this area. Result of the hypothesis The nationality of the bank affect on the problems of letter of credit issued from the perspective of Palestinian importers. 3.2.3.4 The third hypothesis: Capital owned by the person who asked to open letter of credit affect on the problems of letters of credit issued from the perspective of Palestinian importers. T test was used to determine whether the average degree of response had reached a degree of neutrality or not and this degree Is 3 . the Results as the follows: Table (3-21) The arithmetic mean and the value of the probability (Sig.) Each paragraph of the third axis No. Paragraph The arithmetic mean The relative mean The value of the test 1 The size of capital has direct relationship about the letters of credit problems. 3.93 78.50 6.586 * 0.000 2 2 Large amount of capital facilitates the process of opening credits. 4.23 84.50 11.743 * 0.000 1 34 P-value Ranking (Sig.) 3 Large amount of capital reduces the need for credit enhancement. 3.10 62.00 0.488 0.314 4 4 Sources for obtain funding for the company affect the ease of opening credit. 3.38 67.50 2.490 * 0.009 3 5 Method of calculating profits have an impact on the use of credits. 2.95 59.00 -0.443 0.330 5 6 Letters of credit reduce the opportunities of investment. 2.08 41.50 -4.765 * 0.000 6 3.28 65.50 3.287 * 0.001 All paragraphs The arithmetic mean statistically significant at the level of significance α= 0.05 Table (3-21) show us the follows The arithmetic mean of the second paragraph "Large amount of capital facilitates the process of opening credits" equal 4.23 that’s mean the relative mean equal 84.50% , and Sig. equal 0.000, so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph has increased on the degree of neutrality which is 3, and this means there is approval by the sample members to this paragraph. Arithmetic mean of the sixth paragraph "Letters of credit reduce the opportunities of investment" equal 2.08 that’s mean the relative mean equal 41.50%, and Sig. equal 0.000 so that this paragraph consider statistically significant at the level of significance α = 0.05 that's mean the average degree of response to this paragraph was decrease on the degree of neutrality which is 3, and that's mean there is unacceptable by the respondents to this paragraph In general we can say that the relative mean to all paragraphs of the axis is equal 73.50% , and Sig. equal 0.000 so that the axis is statistically significant at the level of significance α = 0.05, that's mean the average degree of response to this axis has increased from a neutral 3, this means that there is approval by the respondents on this area. Result of the hypothesis Capital owned by the person who asked to open letter of credit affect on the problems of letters of credit issued from the perspective of Palestinian importers. 35 3.2.3.5 The fourth hypothesis: Beneficiary of the letter of credit affects on the problems of letter of credits issued from the perspective of Palestinian importers. T test was used to determine whether the average degree of response had reached a degree of neutrality or not and this degree Is 3 . the Results as the follows: Table (3-22) The arithmetic mean and the value of the probability (Sig.) Each paragraph of the fourth axis No. Paragraph The arithmetic mean The relative mean The value of the test 1 There is no correspondent banks to local banks in the exporting country. 3.15 63.00 0.758 0.227 4 2 Not accurately determine the specifications of the goods. 3.65 73.00 4.106 * 0.000 2 3 Provisioning and reserves have an impact on the use of credits. 3.25 65.00 1.759 * 0.043 3 4 The legal form to the beneficiary affect on the possibility of opening the credit. 3.80 76.00 5.731 * 0.000 1 5 The nationality of the beneficiary affect on the possibility of opening credit. 2.88 57.50 -0.696 0.245 5 3.35 66.90 3.895 * 0.000 All paragraphs The arithmetic mean statistically significant at the level of significance α= 0.05 36 P-value Ranking (Sig.) Table (3-22) can be derived as follows The arithmetic mean of the fourth paragraph "The legal form to the beneficiary affect on the possibility of opening the credit" equal 3.80 that’s mean the relative mean equal 76.00%, and Sig. equal 0.000, so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph has increased on the degree of neutrality which is 3, and this means there is approval by the sample members to this paragraph. The arithmetic mean of the fifth paragraph "The nationality of the beneficiary affect on the possibility of opening credit" equal 2.88 that’s mean the relative mean equal 57.50%, and the Sig. equal 0.245 so that this paragraph consider statistically significant at the level of significance α = 0.05 , which shows that the average degree of response to this paragraph does not differ substantially from the degree of neutrality which is 3. In general we can say that the relative mean to all paragraphs of the axis is equal to 66.90% , and Sig. equal 0.000, so that the axis is statistically significant at the level of significance α = 0.05, that's mean the average degree of response to this axis has increased from a neutral 3, this means that there is approval by the respondents on this area. Result of the hypothesis Beneficiary of the letter of credit affects on the problems of letter of credits issued from the perspective of Palestinian importers. 37 3.2.3.6 The fifth hypothesis: The currency that will be paid affect on the problems of letter of credits issued from the perspective of Palestinian importers. T test was used to determine whether the average degree of response had reached a degree of neutrality or not and this degree Is 3 . the Results as the follows: Table (3-23) The arithmetic mean and the value of the probability (Sig.) Each paragraph of the fifth axis No. Paragraph The arithmetic mean The relative mean The value of the test 1 Changing exchange rates lead to losses and an increase in costs. 4.00 80.00 8.421 * 0.000 1 2 The opening credits without a currency of the company caused problems in the payment of the credits. 3.28 65.50 1.536 0.066 5 3 High banks commissions in the foreign country. 3.30 66.00 2.399 * 0.011 4 4 Financial risk management and price fluctuations have an impact on the use of credits. 3.98 79.50 8.034 * 0.000 3 5 Manage the movement of Cash flow has an impact on the use of credits. 4.00 80.00 8.062 * 0.000 1 3.71 74.20 7.815 * 0.000 All paragraphs P-value Ranking (Sig.) * The arithmetic mean statistically significant at the level of significance α= 0.05 38 Table (23.3) show us the follows The arithmetic mean of the first paragraph "Changing exchange rates lead to losses and an increase in costs" equal 4.00 that’s mean the relative mean equal 80.00%, and Sig. equal 0.000, so that this paragraph consider statistically significant at the level of significance α = 0.05, which shows that the average degree of response to this paragraph has increased on the degree of neutrality which is 3, and this means there is approval by the sample members to this paragraph. The arithmetic mean of the second paragraph, "the opening letters of credits without a currency of the company creates problems in the payment of letter of credit" equal 3.28 that’s mean the relative mean equal 65.50%, and the Sig. equal 0.066, so that this paragraph consider statistically significant at the level of significance α = 0.05 , which shows that the average degree of response to this paragraph does not differ substantially from the degree of neutrality which is 3. In general we can say that the relative mean to all paragraphs of the axis is equal 74.20% , and Sig. equal 0.000, so that the axis is statistically significant at the level of significance α = 0.05, that's mean the average degree of response to this axis has increased from a neutral 3, this means that there is approval by the respondents on this area. Result of the hypothesis The currency that will be paid affect on the problems of letter of credits issued from the perspective of Palestinian importers. 39 Chapter 4 Results, Recommendations and The proposed studies 4.1 Results 1. Answers were analyzed, and through them shows that there are problems in making the letters of credit, but medium in general, where the arithmetic mean of all the paragraphs of the first hypothesis is 77%, indicating the approval of the respondents on the existence of the problems of the letters of credit. 2. The Israeli occupation has a big role in the existence of the credits problems, where the Israeli occupation create obstacles to Palestinian importer and push the Palestinian economy towards the illogical through a policy of closure, leading to dump the market with smuggled goods also responses showed in the fourth paragraph of the first hypothesis, where the arithmetic mean 4.58 rate the approval of 91%. 3. Form of ownership affects the problems of the letters of credit, but in a low degree, where the number of partners appropriate with the problems of the credits inversely. 4. The nationality of the bank which open the credit has the effect in the presence of the problems of the issued credits, where the international conventions help to facilitate the banking procedures and to reduce the letters of credit problems, also the economic stability in the country of the bank which opened the credit helps to facilitate the procedures of the credit, where the Palestinian importer showed there approval at percentage of 87%. 5. Companies that have big capital face less problems and that’s due to the highconfidence granted by banks to large companies, thus no encourage to the small companies in importing or increase the producing. 6. The beneficiary of the credit affect on the problems of issued letters of credit from the viewpoint of Palestinian importers, where the difficulty of determining the goods in the letter of credit is one of credit problems where leads to problems between the importer and exporter and the need for settlement and concessions. 7. The currency has a significant impact on the problems of letters of credit and the researchers finds that the reason for this is due to the great change that occurs consistently on the Israeli shekel, which is the largest currency trading in Palestine, as well as the fluctuation of the dollar exchange rate. 8. The letters of credit have less risk for sellers and more risk to buyers. 40 The problems facing the Palestinian importer 1. Increasing the import costs. 2. Low value of the goods because of the delay period because of the duration to make letter of credit. 3. Expiration date of the validity of some goods because of the delay. 4. The problem of insurance required by the banks. 5. Conditions necessary to back down from credit or part of the are difficult and requiring difficult action. 6. There are problems at the time of transfer of ownership between the importer and exporter. 7. The large number of certificates and documents required by banks. 8. Currency fluctuations. 9. Increasing expenses: Insurance expense, e-mail expense, fees expense …. 4.2 Recommendations 1. Banks are demanding for greater attention to letters of credit through making a system that is easier, faster and better to make the letter of credit. 2. The process of determining the costs required for the letter of credit must be given more accurately, and also the costs required for the modification. 3. Make courses are special for letters of credit, which include staff in banks and also the merchants. 4. Work to reduce the required papers and documents to speed the credit process. 5. Work to reduce expenses through the use of modern communications and the Internet, where it became the modern outlook of the trade in general and in particular for letters of credit, require to make a the letter of credit electronically and more easily. 6. Work on the management of the finance strategically and high logically. 7. Work on the exploitation of investment opportunities, where the percentage of the credit settlement be on different batches and at intervals, and can take advantage of this opportunity so as to increase investment. 8. The use of fiscal and monetary policy for the organization of the Palestinian economy and encourage investment. 9. The establishment of an economic entity can be a president of the conclusion of agreements with States in order to facilitate the import and increase the development of the process of the letters of credit procedures. 10. To reduce the problems affecting small business owners for insurance, we recommend to reduce these insurances. 11. Enhance the confidence in the Palestinian importer about the banking services. 12. Palestinian banks enter the financial markets, the global monetary and overcome the Israeli bank, and therefore overcome the Palestinian banks as an agent for Israeli banks, also reduce the costs of opening the letter of credit. 41 4.3 The proposed studies 1. 2. 3. 4. The role of the national economy in promotion the International Trade. The quality of the Palestinian banking services. Credit services in the Palestinian banks. The possibility of making the credit through the website of the banks. 42 References 1- Abo AL-Rab, "Problems of letters of credit issued-credits imports-facing the Palestinian importer" Palestine, Gaza, IUG, Master degree, 2000. 2- Abu Muammar, F. "The role of banks in investing in Palestine for the period between 1999 - 2000", Journal of the Islamic University, The tenth volume, The first edition, 2002. 3- Al-Faleit, k. "the effect of banking facilities to the various sectors of the economy" Palestine, Gaza, IUG, Master degree, 2004. 4- Ashour, Y. "Prospects for the Palestinian banking system", Palestine Gaza, Rantisi for Printing and Publishing, 2002. 5- Diab, H. "Commercialletters of credit", Lebanon, Beirut, The institutionof theuniversitystudies, publishing and distribution, 1999. 6- Foley, C. Fritz, "A Study of International Trade Finance Practices", Harvard University, Department of Economics, National Bureau of Economic Research (NBER), 2011. 7- Othman, S. "The Letters of Credit", Egypt, Alexandria, AlDar Aljamaia, 2005. 8- Said, S. "The contractual relationshipbetween the parties of the letter of the credit contract", Master thesis, 2007. 9- Shahen, A. "Banking operations inbanks andIslamic banks", Palestine, Gaza, university studentlibrary, 2006. 10- Sisi, H. "Contemporary banking issues", Egypt, Cairo, Dar Alfekr Alarabi, 2004. 11- SITPRO, "Simplifying International Trade, Report on The Use of Export Letters of Credit", 2002. 12- "United Nations Convention on Independent Guarantees and Stand-By Letters of Credit" Article 2. Undertaking, 13- Zayda, D. "The distressed credit facilities in the Palestinian banking system" Palestine, Gaza, IUG, Master degree, 2006. 14- http://www.law.cornell.edu/ucc/5/5-103.html 43 Appendix 44 Islamic University Faculty of Commerce Accounting Department Dear Mr.\ After the greeting: Researchers are studying to complete the requirements for obtaining a bachelor's degree in Accounting, Faculty of Commerce, Islamic University, which is entitled "The Letter of Credit Problems that’s Influencing on the Palestinian Importer in Gaza Strip". As we put between your hands this questionnaire We ask you to provide assistance, by answering the paragraphs questionnaire accurately and objectively, because of their significant impact in getting positive results, note that everything will be in your answer will be respected and will be used only for the purposes of scientific research, and it does not need to write the name or any information indicating on yourself. Thank you for your cooperation Researchers: Anas Rashed Bilal Al-Muhtadi Amjad Jaber 45 Section I: Please mark (√) in front of the appropriate answer: First: general information about the person respondent on the company: 1- Qualification: □ Bachelor. □ Master. □ Doctorate. □ Other. 2- Specialization: □ Accounting. □ Economics. □ Financial and Banking Sciences. □ Other. 3- Job Title: □ Head of Accounting department. □ Trader. □ Accountant. □ Other. Second: private information about the company which opened the credit: 1- Years of dealing in the letters of credit: □ Less than 5 years. □ From 5 to less than 10 years. □ From 10 to less than 15 years. □ 15 years and over. 2- Form of ownership of the company: □ Individual company. □ Partnership. □ Private shareholding company. □ Public shareholding company. 3- The nationality bank which opened the credit: □ Domestic. □ Israeli. □ Jordanian. □ Foreign. 4- The size the company's capital: □ Less than $1,000. □ From $100,000 to $250,000. □ From $250,000 to $500,000. □ More than $500,000. 5- The beneficiary of the credit: □ Trader or a local factory. □ Trader or Israeli factory. □ Trader or Jordanian factory. □ Trader or Foreign factory. 6- The currency used in the credit: □ US dollar. □ Jordanian Dinar. □ Shekel. □ Other. 46 Section II: consists of two parts: First part: Letters of credit problems facing the Palestinian importer: No. Paragraph Strongly agree 1 2 3 4 Agree Acceptance degree Undecided Disagree Strongly disagree The difficulty of letters of credit procedures. Trend to import through a low credit. Problems in the movement of the crossings. Dumping Markets of smuggled goods . Second part: Consists of five areas as follows: First area: The impact of the form of ownership on the problems of letters of credit issued from the perspective of Palestinian importers. No. Paragraph Strongly agree 1 2 3 4 5 Acceptance degree Agree Undecided Disagree Form of ownership affects the cost of opening letter of credit. The presence of the regulatory system in the company contributes in the increasing of using the letters of credit. Whenever the number of partners increase, dealing in the credit also increase. The terms of the company limit the use of credits. Limitation of Liability in the company increases the use of credits. 47 Strongly disagree Second area: The impact of the nationality of the bank which opened the credit on the problems of letters of credit issued from the perspective of Palestinian importers. No. Paragraph Strongly agree 1 2 3 4 5 6 7 Acceptance degree Agree Undecided Disagree Strongly disagree The nationality of the bank affect on the duration of receiving and shipping the goods Insurance required by the banks is very high the foreign banks demand to promote credit Nationality of the bank affects the ease of the letters of credit procedures. Economic stability of the markets in the countries affects use of credits. International agreements encourage the use of credits. The language of the bank that open the credit has big effect on opening letter of credit. Third area: The impact of capital applicant to open the credit on the problems of letters of credit issued from the perspective of Palestinian importers. No. Paragraph Strongly agree 1 Acceptance degree Agree Undecided Disagree The size of capital has direct relationship about the letters of credit problems. 48 Strongly disagree 2 3 4 5 6 Large amount of capital facilitates the process of opening credits. Large amount of capital reduces the need for credit enhancement. Sources for obtain funding for the company affect the ease of opening credit. Method of calculating profits have an impact on the use of credits. letters of credit reduce the opportunities of investment. Fourth area: The impact of the beneficiary of the credit on the problems of letters of credit issued from the perspective of Palestinian importers. No. Paragraph Strongly agree 1 2 3 4 5 Acceptance degree Agree Undecided Disagree There is no correspondent banks to local banks in the exporting country. Not accurately determine the specifications of the goods. Provisioning and reserves have an impact on the use of credits. The legal form to the beneficiary affect on the possibility of opening the credit. The nationality of the beneficiary affect on the possibility of opening credit. 49 Strongly disagree Fifth area: The impact of the currency that will be paid by on the problems of letters of credit issued from the perspective of Palestinian importers. No. Paragraph Strongly agree 1 2 3 4 5 Acceptance degree Agree Undecided Disagree Changing exchange rates lead to losses and an increase in costs. The opening credits without a currency of the company caused problems in the payment of the credits. High banks commissions in the foreign country. Financial risk management and price fluctuations have an impact on the use of credits. manage the movement of Cash flow has an impact on the use of credits. Greetings Researchers: Anas Rashed Bilal Al-Muhtadi Amjad Jaber 50 Strongly disagree الجـامعة االسالمية كلية التجــارة قسم المحاسبة السيد/ة .....................المحترم تحية طيبة وبعد: يقوم الباحثون بدراسة الستكمال متطلبات الحصول على درجة البكالوريوس في المحاسبة بكلية التجارة بالجامعة اإلسالمية ،وهي بعنوان "مشكالت االعتمادات المستندية الصادرة التي تواجه المستورد الفلسطيني". ونحن إذ نضع بين أيديكم هذه االستبانة راجين منكم تقديم المساعدة ،وذلك باإلجابة عن فقرات االستبانة بدقة وموضوعية ،لما لها من أثر كبير في الحصول على نتائج إيجابية ،علماً أن كل ما سيرد في إجابتكم سيكون موضع احترام ولن يستخدم إال ألغراض البحث العلمي فقط ،وعليه ال داعي لكتابة االسم أو أي معلومات تدل على شخصكم الكريم. شاكرين لكم حسن تعاونكم الباحثون أنس راشد بالل المهتدي أمجد جبر 51 القسم األول :أرجو وضع عالمة (√) أمام اإلجابة المناسبة: أولا :معلومات عامة بالشخص المستجيب عن الشركة: (1المؤهل العلمي: □ بكالوريوس. □ ماجستير. □ دكتوراه. □ أخرى. (2التخصص: □ اقتصاد. □ محاسبة. □ أخرى. □ علوم مالية ومصرفية. (3المسمى الوظيفي: □ تاجر. □ رئيس قسم الحسابات. □ أخرى. □ محاسب. ثانيا :معلومات خاصة بالشركة فاتحة العتماد: (1سنوات التعامل بالعتمادات المستندية: □ أقل من 5سنوات. □ من 5سنوات إلى أقل من 10سنوات. □ 15سنة فأكثر. □ من 10سنوات إلى أقل من 15سنة. (2شكل ملكية الشركة: □ شركة تضامنية. □ ملكية فردية. □ مساهمة عامة. □ مساهمة خاصة. (3جنسية البنك فاتح العتماد: □ محلي. □ إسرائيلي. □ أردني. □ أجنبي. (4حجم رأس مال الشركة: □ أقل من 100ألف دوالر. □ من 100ألف – إلى أقل من 250ألف. □ من 251ألف – إلى أقل من 500ألف دوالر. □ أكثر من 500ألف دوالر. (5المستفيد من العتماد: □ تاجر أو مصنع محلي. □ تاجر أو مصنع إسرائيلي. □ تاجر أو مصنع أردني. □ تاجر أو مصنع أجنبي. (6نوع العملة المستخدمة في العتماد: □ دوالر. □ دينار. □ شيكل. □ أخرى. 52 القسم الثاني :ويتكون من مجالين: المجال األول :بيان مشكالت االعتمادات المستندية التي تواجه المستورد الفلسطيني. أوافق بدرجة عالية جداً 3 اضطراب حركة المعابر. 4 إغراق األسواق بالبضائع المهربة. عالية 2 االتجاه إلى االستيراد بوسائل ائتمان منخفضة. متوسطة 1 صعوبة إجراءات عملية االعتمادات المستندية. قليلة الرقم قليلة جداً الفقرة المجال الثاني :ويتكون من خمسة محاور كما يلي: المحور األول :أثر شكل الملكية على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. أوافق بدرجة عالية جداً 2 االعتمادات المستندية. 3 كلما كان عدد الشركاء أكثر يزيد التعامل باالعتمادات. 4 شروط عقد الشركة تحد من استخدام االعتمادات. 5 حدود المسئولية في الشركة يزيد من استخدام االعتمادات. 53 عالية وجود النظام الرقابي في الشركة يساهم في زيادة استخدام متوسطة 1 يؤثر شكل الملكية على تكاليف فتح االعتماد المستندي. قليلة قم قليلة جداً الر الفقرة المحور الثاني :أثر جنسية البنك فاتح االعتماد على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. أوافق بدرجة عالية جداً 3 مطالبة البنوك األجنبية بتعزيز االعتمادات. 4 جنسية البنك يؤثر على سهولة إجراءات االعتمادات المستندية. االستقرار االقتصادي لألسواق في الدول يؤثر على استخدام 5 االعتمادات. 6 االتفاقات الدولية تشجع على استخدام االعتمادات. 7 عالية 2 التأمينات التي تطلبها البنوك عالية جداً. متوسطة 1 جنسية البنك يؤثر على مدة استالم البضاعة وشحنها. قليلة قم قليلة جداً الر الفقرة لغة البنك فاتح االعتماد في دولة المصدر لها تأثير على فتح االعتمادات. المحور الثالث :أثر رأس مال طالب فتح االعتماد على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. عالية جداً 54 عالية 2 كبر حجم رأس المال يسهل عملية فتح االعتمادات. متوسطة 1 حجم رأس المال له عالقة مباشرة بمشكالت االعتمادات. قليلة قم الفقرة قليلة جداً الر أوافق بدرجة 3 كبر حجم رأس المال يقلل من الحاجة إلى تعزيز االعتمادات. مصادر الحصول على التمويل المالي للشركة يؤثر على 4 سهولة فتح االعتماد. 5 طريقة احتساب األرباح لها تأثير على استخدام االعتمادات. 6 االعتمادات المستندية تقلل من فرص االستثمار. المحور الرابع :أثر المستفيد من االعتماد على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. أوافق بدرجة عالية جداً تكوين المخصصات واالحتياطات له تأثير على استخدام 3 االعتمادات. 4 يؤثر الشكل القانوني للمستفيد على إمكانية فتح االعتماد. 5 تؤثر جنسية المستفيد على إمكانية فتح االعتماد. 55 عالية 2 عدم تحديد مواصفات البضاعة بدقة. متوسطة 1 عدم وجود بنوك مراسلة للبنوك المحلية في بلد المصدر. قليلة قم قليلة جداً الر الفقرة المحور الخامس :أثر العملة التي سيتم الدفع بها على مشكالت االعتمادات المستندية الصادرة من وجهة نظر المستوردين الفلسطينيين. أوافق بدرجة عالية جداً عالية متوسطة 1 قليلة قم قليلة جداً الر الفقرة تغير أسعار العمالت يؤدي إلى خسائر وزيادة في التكاليف. فتح االعتمادات بغير عملة الشركة تسبب مشاكل في تسديد 2 االعتمادات. 3 ارتفاع عموالت البنوك في البلد األجنبي. إدارة المخاطر المالية وتقلبات األسعار له تأثير على استخدام 4 االعتمادات. 5 إدارة حركة انسياب النقد له تأثير على استخدام االعتمادات. مع تحيات الباحثين أنس راشد بالل المهتدي أمجد جبر 56