TERMS AND CONDITIONS
BODYCOMPLETE LIMITED
Company No. 08362436
13 Coastal Road, Burniston, North Yorkshire, YO13 0HR
The following terms and conditions apply to all Body Complete Fitness Solutions members regardless of their type of membership or manner in which they pay.
1.
ACCEPTANCE OF MEMBERSHIP
1.1
The decision to accept the application of a potential member shall be at the sole discretion of Body
Complete Fitness Solutions. The decision shall be made following a consultation with one of the coaches
1.2
Body Complete Fitness Solutions reserves the right to request proof or to verify all or any information given by a potential member.
1.3
Fraudulent, inaccurate or misleading information given in order to obtain membership could result in the cancellation of all membership rights and lead to the payment of all monies, as per contractual agreement, due to Body Complete Fitness Solutions.
1.4
When the membership application is accepted by Body Complete Fitness Solutions this constitutes a legally binding agreement between the member and Body Complete Fitness Solutions. The member agrees to be bound by the Body Complete Fitness Solutions terms and conditions.
1.5
Upon acceptance the member will be issued with a user name and password which entitles the holder to all rights and privileges included within their category of membership. The user name and password remain the property of Body Complete Fitness Solutions.
1.6
Members must inform Body Complete Fitness Solutions of any change of name, address or contact numbers.
1.7
Members can attend any session at any venue, within the limits of their membership package, by prior booking via the website calendar. Please refer to the website calendar for all up to date information including any amendments. Updates are also posted on the Body Complete Facebook page.
1.8
If a member has not booked and the session is full they will not be able to join the session.
2.
LIMITATION OF LIABILITY
2.1
The member acknowledges that Body Complete Fitness Solutions obligations and liabilities in respect of Body Complete Fitness Solutions are defined within this agreement (OR WITHIN
REGULATIONS APPLICATION TO ALL USERS)
2.2
The member is responsible for the consequences of any use of any facilities and/or equipment at
Body Complete Fitness Solutions.
2.3
Body Complete Fitness Solutions will not be liable for any direct, indirect or consequential loss, damage, cost, expenses theft or damage to property whether arising under contract or otherwise.

3.
PHYSICAL HEALTH OF MEMBERS
3.1
A member engaging in Body Complete Fitness Solutions activities are responsible for ensuring that they are properly equipped and that their state of health and physical condition are such as not to involve risk to themselves or others taking part.
3.2
It is hereby understood and agreed Body Complete Fitness Solutions accepts no responsibility for accident, injury, illness, loss or misadventure caused to or suffered by members whilst participating in Body Complete Fitness Solutions.
3.3
If a member becomes injured or ill during their membership they must inform Body Complete
Fitness Solutions as alternatives will be sought to adapt to the members level of fitness.
3.4
The member warrants and also represents that they are in good health and is not knowingly incapable of engaging in either active or passive exercise. The member warrants that such exercise would not be detrimental to their health, safety, comfort, well-being or physical condition.
3.5
Before attending Body Complete Fitness Solutions members must complete a health questionnaire which must be returned prior to the members first session. If a member answers yes to any part of
PAR-Q section the member must provide a doctor’s note allowing them to participate in exercise sessions.
4.
MEMBERSHIP CHARGES & PAYMENT OPTIONS
4.1
All members are liable to pay all monthly membership fees irrespective of actual Body Complete
Fitness Solutions usage.
4.2
Body Complete Fitness Solutions reserves the right to increase membership fees and will give 30 day notice in writing of intended change.
4.3
Non usage of Body Complete Fitness Solutions is non-refundable.
4.4
Lapses in membership payment will incur an administration charge equivalent to one month membership fee.
4.5
Action may be taken to recover outstanding monies that extend beyond 30 days.
5.
TERMINATION OF MEMBERSHIP – BY MEMBERS
5.1
The following reasons may be acceptable to Body Complete Fitness Solutions – illness accompanied with a doctor letter, relocation with proof of new address, bankruptcy or imprisonment.
5.2
Members may cancel their membership after the initial contracted term in writing giving 30 day notice to the (ADDRESS WANTED).
5.3
Members must not cancel their payments until they have received confirmation of cancellation from Body Complete Fitness Solutions.
TERMINATION OF MEMBERSHIP – BY BODY COMPLETE FITNESS SOLUTIONS
5.4
Body Complete Fitness Solutions reserves the right to expel or terminate a membership without notice and with immediate effect.
5.5
If a members conduct, whether or not such conduct is subject of a complaint from a group or single member, is such that in the opinion of Body Complete Fitness solutions to be injurious to the name,

character or interests of Body Complete Fitness Solutions or is such that it renders the member unfit to associate with other members of Body Complete Fitness Solution.
FREEZING MEMBERSHIP
Freeze your direct debit
To freeze your autopay/direct debit, a completed request must be submitted in writing at least 30 days in advance of your next billing date in order for your request to be effective from the following month. Billing date is based on your activation date listed below.
Following the end of your requested freeze period, your monthly auto-renew will automatically be reactivated.
Your autopay/direct debit schedule may be cancelled at any time.

A completed autopay/direct debit cancellation form must be received at least 30 days in advance of your billing cycle (example: if you are scheduled to be charged February 14th and you want to cancel for the month of February, you must submit a cancellation form to by January 14th.)