COURSE SYLLABUS MAN 3022 U01 Fall, 2014 (Aug 25 – Dec 6) Th 11:00 am - 1:45 pm GENERAL INFORMATION PROFESSOR INFORMATION Instructor: Dr. Clifford R. Perry Office: CBC (Maidique Campus) Office Hours: Tu 11:00 am to 4:00 pm; Wed By Appointment; Th 8:30am to 10:30 am; 2:00pm - 4:00 pm Phone: (305) 348-3274 Fax: (305) 348-6146 Email: Please use Blackboard course mail ABOUT THE INSTRUCTOR It is my pleasure to be your instructor for this exciting course. I would like to tell you a little about myself before we begin exploring the course material. After completing my PhD from Purdue University, I taught for a few years at the University of Minnesota. I then briefly worked at General Motors Corporation before moving to Eastman Kodak Company where I worked for more than 30 years. I joined Kodak in the Manufacturing Division, and subsequently held many supervisor, managerial and executive positions in other divisions including Information Systems and Technology, Market Research, International Finance, Research and Development, International Strategic Planning, Operations Management, Public Relations Communications, Organizational Effectiveness, and Human Resource Management for the Company's Latin American Region. This diverse background in business and management prompted me to want to share my experiences with students within a business school after I left Kodak. So, I then joined the College of Business Administration as a faculty member, and then also accepted a position as Associate Dean of Undergraduate Programs and Academic Affairs. I look forward to knowing you a little better when you submit your Student Homepage. I am eager to guide you through this important business course successfully. In return, I expect dedication, commitment, and quality work from each of you. Welcome to the class and I wish everyone all the best! COURSE DESCRIPTION Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. This is an introductory course designed to help you better understand the essentials of management and organizations. By exploring the four pillars of management (planning, organizing, leading, and controlling) we will discover how organizations leverage their scarce resources to achieve their goals. The course presents an overview of the field of management, including the concept of organizational structure. You will be introduced to the process of management in terms of both theory and practice. We will use case incidents, interactive exercises, current thinking, and relevant examinations. The course is highly interactive and promotes the effective use of electronic communication skills. This course requires approximately nine hours per week of study time for optimal learning. Your focus, dedication and commitment are required to maximize the benefits of our 15 week journey covering management topics that form the cornerstone of your business education. At the end of the course you should know the basic principles and practices of management. While working through this course you will see that when most businesses fail it is because of bad management. Strive to have fun and learn as much as possible; having a good understanding of the principles of management is vital in today’s marketplace! COURSE OBJECTIVES This course provides an analysis of organizations and the management processes of planning, organizing, directing, controlling, and decision making. Individual, group, intergroup, and organizational responses to various environments and technologies are studied, as are contemporary techniques of management. Specific course objectives include: 1. Define the important concepts and practices of modern management. 2. Identify the principle challenges managers face in achieving competitive advantage. 3. Distinguish among the management functions of planning, organizing, leading, controlling, and decision-making. 4. Describe managing in the global environment, and the implications of culture, diversity, and managerial ethics. All course objectives are within the context of the following MANAGEMENT MAJOR OBJECTIVES LO_IB_01 Demonstrate understanding of how to carry out the planning function of management including: LO_IB_02 Describe methods of strategic business analysis considering political, cultural, legal, market and socio-economic forces; Identify ways to create competitive advantage; Explain how international business and global economic issues are considered in strategic analysis; Describe how to establish corporate goals; Identify methods of planning for efficiency and effectiveness objectives; Explain considerations for exploring outsourcing options; Describe how to conduct analysis of strengths, weaknesses, opportunities and threats. Demonstrate understanding of how to carry out the organizing function of management including: Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. LO_IB_03 Formulate ways to carry out the controlling function in organizations, including: LO_IB_04 Discuss ways of monitoring organization systems; Describe methods for evaluating performance and implementing feedback mechanisms; Explain how to maintain human resources and human capital through selection, evaluation, compensation, skill training and career development processes; Describe effective use of technology in managing systems; Inventory various methods of compliance with legal regulations in the workplace. Identify ways to fulfill the leadership function of management, including: LO_IB_05 Describe various types of teams and group processes; Explain how to conduct job design and scheduling of work; Identify methods for creating effective communication networks; Explain advantages and disadvantages of different types of organizational structures; Describe important aspects of human perception, expectations and behavior in organizations; Examine the impact of individual differences, culture, diversity, power and politics in organizations; Describe the antecedents of job satisfaction and specify methods to foster it. Explain how to foster commitment and motivation; Explain considerations necessary for timely and effective decision making; Contrast different leadership styles; Prescribe actions for providing direction, support, participation, and maintaining standards of excellence; Explain the importance of leader vision; Identify methods and important factors in managing crises; Identify the situational components necessary for change, adaptation and innovation; Describe methods of implementation and follow-through. Explain how linking the organizational social practices to the community is ultimately advantageous in regard to: Maintaining ethical standards; Developing sustainable influence on the business environment; Establishing a strong reputation through community engagement. In addition to the above MAN 3022 course learning objectives, this course will also target three of the College of Business Curriculum Learning Objectives, including: Communications ability Use of Information Technology Critical thinking TEACHING METHODOLOGY Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. This course will consist of several teaching methods to facilitate student learning, including: lecture and textbook discussion, Blackboard resources for eLearning, and self-directed initiatives using a variety of information resources. Computer literacy and familiarity with information technology will facilitate the learning process. In addition, Blackboard videos, quizzes for learning feedback, discussion forum questions, and chat room discussions will supplement our use of the course textbook. Learning will be participative, interactive and self-directed. Evaluation of student learning will be based on the quantity and quality of student (self-directed) study reflected in collaborative and participation learning, written assignments, and individual assurance of learning procedures. Throughout the course, we will be referencing current business articles and other important learning material (that will be posted on the Blackboard course contents page) such as: The Wall Street Journal http://online.wsj.com/home/us New York Times http://www.nytimes.com/ ASSURANCE OF LEARNING The College of Business cares about the quality of your education. For more information please visit the Assurance of Learning site to learn more on the College's commitment to this initiative. COMMUNICATING WITH THE INSTRUCTOR Once you have access to the course, please send me all personal correspondence through the Course Mail tool. Only e-mails sent through the course mail tool will be answered. Course Mail: E-mails will usually be answered during the evenings, three (3) times a week. Often e-mails will be answered even sooner. Blackboard Discussion Forum: Please post messages to the main discussion forum if they are relevant to the entire class. In particular, all administrative questions should first be posted to the discussion board before eMailing them to the instructor. Make sure you do not send me any personal correspondence using the Discussion Forum. LEARNING TIPS Communicate with me frequently using email, or call me @ (305) 348-3274. Read the syllabus carefully and mark your calendar for important dates (quiz deadlines, assignment due date, etc.) Post your questions for the class in the Discussion Forum in order to stimulate student interaction. Keep up with the reading assignments; don't wait till the last minute to take your quizzes or assignments! It is EXTREMELY important that you get familiar with Blackboard (where you will be submitting assignments, taking quizzes, etc.) Additional information of becoming a successful student can be found at: o http://www.ion.uillinois.edu/resources/tutorials/pedagogy/StudentProfile.asp In order to help you reflect on your disposition relative to online learning, you can visit: o http://www.ion.uillinois.edu/resources/tutorials/pedagogy/selfEval.asp For some more Tips for Success go to: o http://www.ion.uillinois.edu/resources/tutorials/pedagogy/tips.asp POLICIES AND PROCEDURES Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. FIU's policies are important to the quality of your education. Click here for details on our On-campus Orientation/Online Tutorial, Server Maintenance Requirements, FIU Library support, and FIU Policies. Students in this class are encouraged to complete a feedback-based self-assessment tutorial developed by Colby, Bates and Bowdoin Colleges to better understand plagiarism, and to use this understanding to avoid plagiarism. The tutorial can be accessed at the Plagiarism Resource Site http://abacus.bates.edu/cbb/index8698.html?q=node/60. and the feedback quiz is located at http://abacus.bates.edu/cbb/quiz/index.html . There is another useful site on plagiarism at: http://owl.english.purdue.edu/owl/resource/563/01/ TECHNICAL REQUIREMENTS & SKILLS One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" webpage to find out more information on this subject. This course utilizes the following tools: 1. Discussion Board 2. Assessments 3. Assignments Please visit our Technical Requirements webpage for additional information. COURSE PREREQUISITES There are no pre-requisites for this course. For information about prerequisites, click here. TEXTBOOK Essentials of Contemporary Management Gareth R. Jones and Jennifer M. George McGraw-Hill, 5th Edition ISBN 978-0-07-802934-9 Click here to buy your textbook online at the FIU Bookstore. EXPECTATIONS OF THIS COURSE This course is supplemented by Blackboard-based online assignments (essays) and assessments (quizzes and exams). This means that student assurance of learning procedures will be explained online, and most student assurance of learning requirements will be administered and submitted online. No weekly assessment (quiz or exam) or assignment Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. (essay) will be accepted after the due date stated in the syllabus. Any appeal for exception must be accompanied by documented health, death-in-family, or military obligation. You will be expected to interact online with the professor for your assignments, and to meet deadlines. Students are responsible for understanding the information contained in the online videos, which will be included in the quiz and exam assessments. All quizzes and exams are taken individually, but online. Strict University policies for plagiarism or student collaboration on exams or quizzes will be enforced. Tips for Success in your online course, click here. Online Etiquette, click here. DISCUSSION FORUMS There may be a discussion question posted periodically by the instructor on the course Discussion Forum. Participation in the discussions is strongly encouraged and may be factored into your final score. STUDENT HOMEPAGE Every student is required to create his/her own student homepage using the course's Discussion Forum, which can be found on course's left navigation menu. For help on how to use the HTML Creator to develop a Student Homepage, click here. QUIZZES In order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements. ASSIGNMENTS Weekly Essay Assignments: In order to ensure that you are truly grasping the assigned readings, each week students are required to use the Modules > Chapter > Assignments tool within Blackboard and submit (approximately) a 150 word essay on each of two chapter Case in the News Essay questions. In addition, students are required to submit a 150 word essay on each of two Chapter Review Essay questions. These assignments can be accessed thru the Weekly Chapter Assignments tab. Additional information, including the critical thinking rubric and the writing rubric, is also located in the weekly chapter assignments tab. Each weekly written assignment is “open” for the duration of the related Exam coverage period. The written assignment can be submitted ANY TIME during this related Exam period. Therefore, assignment feedback and scores will ONLY be recorded three times (for all assignments within an Exam period) during the semester. Also, all (written) assignments must be submitted using the weekly chapter assignments tab, and will NOT be accepted if submitted as an attachment to an eMail to the instructor. The explanation of the student homepage assignment, the weekly quizzes, and other course assignments appear in the weekly chapter assignment or assessment tab. Expected Quality of Responses: Since this is an introductory course in business & management, I do not expect students to submit elaborate essay responses. However, I do expect you to follow the (critical thinking and writing rubric) guidelines provided and to make Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. an honest attempt at responding to a question to the best of your ability. In general, responses are expected to be (approximately) 10 to 12 sentences in length. Please plan your time and do not merely throw a poorly crafted essay together at the last minute. If you have any questions after reading these instructions, please contact me ASAP because these assignments are a substantial part of your grade. GRADING Course Requirements Exam I Exam II Exam III 14 Weekly Online Quizzes 10 Onsite Quizzes 14 Case Study Essays (see assignments section) Weight 18% 18% 24% 15% 10% 5% 14 Review Essays (see assignments section) Feedback for Instructor and Pledge Course Evaluation Syllabus Quiz Student Homepage Total 5% 1% 1% 1% 2% 100% Final Grades will be assigned on the basis of total points earned. Range A B+ BC D+ D- Letter Grade 95 - 100 87-89 80-82 73-76 67-69 60-62 Range AB C+ CD F Letter Grade 90-94.9 83-86.9 77-79.9 70-72.9 63-66.9 <59 The following is repeated for emphasis: You should submit (online) essay assignments each week, and you must submit completed (online) chapter quizzes each week. While you can submit (online) essay assignments anytime during the given availability period as indicated in the Due Date tab, you are strongly encouraged to submit the chapter essay assignments each week. There will be ten weekly quizzes that will be administered closed book and graded in class during the semester. If you attended class and ONLY if you completed the onsite (IN CLASS) chapter quiz, you must check the onsite quiz PLEDGE box by the Sunday after the class session. It is your responsibility to ensure that you follow the syllabus and complete all assignments on time. As stated, late assignments will not be accepted and quizzes will not be re-scheduled. Any appeal for exception, which must be requested in person and cannot be submitted by eMail, must be accompanied by documented health, death-in-family, or military obligation. Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. Please note that all learning evaluation assessments (exams and quizzes) will be administered without displaying the correct answers following the assessment consistent with traditional onsite Scranton assessments in order to preserve the integrity of the Publisher’s testbank. Students can make a synchronous virtual or in person appointment during my office hours to review the correct answers to those questions they answered incorrectly. Professional quality in the organization, completeness, neatness, and timeliness of any written material submitted will be expected. As professional adults you are expected to manage your time and schedule accordingly. If this course seems overwhelming for you, please contact me immediately to address your concerns. COURSE CALENDAR PLEASE NOTE: All assignments must be completed by the date specified within the syllabus. Date Assigned Readings Assignment Quizzes Module 1 – Management and The Environment of Managers Week 1 Chapter 1 - The Management Process Today Ch1 – 2 Case Study and 2 Review Essay Questions Practice Quiz Student Homepage Due and Syllabus Quiz Due Ch1 Quiz (Aug 28) Week 2 Chapter 2 – Values, Attitudes, Emotions, and Culture: The Manager as a Person Ch2 - 2 Case Study and 2 Review Essay Questions Chapter 3 – Managing Ethics and Diversity Ch3 - 2 Case Study and 2 Review Essay Questions Chapter 4 – Managing in the Global Environment Ch4 - 2 Case Study and 2 Review Essay Questions Ch2 Quiz (Sept 4) Week 3 (Sept 11) Week 4 (Sept 18) Feedback for Instructor Survey & Pledge/Credit Exam 1 (Ch 1 – 4) Sept 19 8:00am – Sept 21 8:00pm Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. Ch3 Quiz Ch4 Quiz Module 2 – Planning and Decision Making Week 5 Chapter 5 – Decision Making, Learning, Creativity, and Entrepreneurship Ch5 - 2 Case Study and 2 Review Essay Questions Chapter 6 – Planning, Strategy, and Competitive Advantage Ch6 - 2 Case Study and 2 Review Essay Questions Ch5 Quiz (Sept 25) Week 6 (Oct 2) Ch6 Quiz Module 3 – Organizing and Change Week 7 Chapter 7 – Designing Organizational Structure (Oct 9) Week 8 Chapter 8 – Control, Change, and Entrepreneurship (Oct 16) Ch7 - 2 Case Study and 2 Review Essay Questions Ch8 - 2 Case Study and 2 Review Essay Questions Ch7 Quiz Ch8 Quiz Exam 2 (Ch 5 - 8): Oct 17 8:00am – Oct 19 8:00pm Module 4 – Leading and Controlling Week 9 Chapter 9 – Motivation Ch9 - 2 Case Study and 2 Review Essay Questions Ch09 Quiz (Oct 23) Week 10 (Oct 30) Chapter 10 – Leaders and Leadership Ch10 - 2 Case Study and 2 Review Essay Questions Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide. Ch 10 Quiz Week 11 Chapter 11 – Effective Team Management Ch11 - 2 Case Study and 2 Review Essay Questions Ch11 Quiz Chapter 12 – Building and Managing Human Resources Ch12 – 2 Case Study and 2 Review Essay Questions Ch12 Quiz Chapter 13 – Communication and Information Technology Management Ch13 - 2 Case Study and 2 Review Essay Questions (Nov 6) Week 12 (Nov 13) Week 13 (Nov 20) Week 14 (Nov 27) Chapter 14 – Operations Management: Managing Vital Operations and Processes Ch13 Quiz Ch14 - 2 Case Study and 2 Review Essay Questions Course Survey & Pledge/Credit Ch14 Quiz Review Chapters 9 – 14 Week 15 (Dec 4) Preparation for Exam III Read Appendix B: Career Development Exam 3 (Ch 9 - 14): Tuesday Dec 2nd 8:00am – Thursday Dec 4th 8:00pm Florida International University Online - Copyright © 1998 - 2012. All rights reserved worldwide.