Using Questions To Teach Handout Lynne Robins, PhD, Peggy Schlesinger, MD Big Sky, Montana – March 21, 2015 Setting Expectations: Asking questions is a good way to “diagnose” a learner’s needs so that you can tailor your teaching effectively. But from the learner’s perspective being asked questions is often anxiety provoking, especially if they believe they must provide all the right answers. To reduce learner anxiety, you can: Explain that questioning will be a routine part of your time together because it helps you to identify strengths as well as gaps in knowledge and/or ability to apply knowledge. Explain that you expect your learner to work with you to plan readings and follow-up educational activities based on deficits and/or interests that become apparent. 1. KNOWLEDGE QUESTIONS (Remembering) Knowledge questions are used when you want the learner to recall data or information (scientific, medical, patient information, skills). Learners who are just beginning to develop clinical reasoning skills in a particular field may initially only be able to answer recall questions. Although knowing the answers to these types of questions is often critical, we should challenge them to analyze, synthesize and apply knowledge as well. Verbs to use: define, describe, list, name Example: Name the muscles of the rotator cuff. 2. COMPREHENSION QUESTIONS (Understanding) Comprehension questions ask learners to demonstrate understanding. Verbs to use: explain, estimate, give an example, summarize Example: How does the rotator cuff help you to raise your arm? 3. APPLICATION QUESTIONS (Applying) Application questions ask the learner to apply what they know (information or understanding) to a specific patient. You can ask them to apply their knowledge, skills, or attitudes to the management plan, diagnosis, procedure, etc. of a particular patient. Application questions can be recall-application or analysis/synthesis-application questions. Verbs to use: compute, demonstrate, operate, prepare, solve, use Example: Why does throwing a curve ball cause rotator cuff injury? L. Robins Using Q’s to Teach Big Sky, MT 3.21.2015 1 4. ANALYSIS/SYNTHESIS QUESTIONS (Analyzing) Analysis and synthesis questions require the learner to demonstrate understanding of a topic versus being able to simply present a list of facts. The learner is able create a context into which the individual pieces of data fit. They must apply deductive reasoning and logic to answer these questions. Verbs to use: compose, create, design, develop, plan, compare, contrast Example: How does the throwing motion stress each component, in turn, of the rotator cuff? 5. EVALUATION QUESTIONS (Evaluating) These questions ask the learner to judge the value of material and methods for a given purpose. Verbs to use: appraise, critique, justify, support Example: Evaluate <a specific program> to strengthen the rotator cuff. ADDITIONAL QUESTION TYPES Self-Assessment Questions Self-assessment questions require learners to assess themselves at every level: their basic knowledge, their ability to synthesize data (for diagnosis or plan), their ability to apply knowledge, their technical skills and their attitudes. These can be used to promote and plan independent learning. Example: Do you think you have enough experience to deal with this patient? Do you think you understand the pathophysiologic mechanisms of diabetic ketoacidosis? How would you handle this same scenario if presented with it again? Reflections on the End of Day or End of Rounds These questions are useful as a means of prompting reflection at the end of an educational activity or at the end of an entire workday. Use them to promote and plan independent learning. Consider role modeling the practice of reflection and self-directed learning by sharing what you learned, what questions might have been generated for you, and how you intend to answer them. Examples: Based on the patients you saw today, what questions do you have? What did you learn today? What surprised, troubled, or inspired you today? What would you like to learn more about? L. Robins Using Q’s to Teach Big Sky, MT 3.21.2015 2 Key points about using questions to teach: 1. 2. 3. 4. 5. 6. It helps to plan questions ahead of time. Questions can be used to explore what learners know and how they think. Adapt questions to a learner’s needs and level. Remember to wait for the answers to your questions. Try 5 seconds. Avoid the “guess what I’m thinking game”. Encourage learner-to-learner interaction when possible. What do you think about X’s idea? 7. Questions are a great way to promote self-directed learning. 8. Encourage learners to question you. 9. Don’t overuse any one technique, including questioning. This section on using questions to teach was adapted from the Stanford Faculty Development Program, Leland Stanford University, 1998. See also: Alguire, P.C., DeWitt, DE., Pinsky, LE, Ferenchhick, GS. Teaching in Your Office: A Guide to Instructing Medical Students and Residents. Philadelphia: American College of Physicians, 2001. L. Robins Using Q’s to Teach Big Sky, MT 3.21.2015 3 Practice (Use this topic or choose one more relevant to your practice) A patient comes into the clinic with chronic low back pain & requests opioids. Explore your learner’s cognitive knowledge about the use of chronic low back pain & opioids using each of the question types discussed: knowledge, comprehension, application, analysis/synthesis, evaluation Knowledge: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Comprehension: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Application: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Analysis/Synthesis: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Evaluation: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ L. 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