Schiller International University- Standard Operating Procedure Manual
Department: Career Services
Procedure: Departmental Objectives and Responsibilities
Effective Date: 9/25/2014 (Updated 10/09/2014)
1.
Customer Service
Provide the highest level of customer service to students and graduates by ensuring availability to students and ensuring accurate and consistent information is disseminated.
2.
Compliance and Departmental Efficiency
1.
Assist students and graduates with job placement preparedness by providing assistance with resumes and developing job interviewing skills.
Success will be measured by student and graduate surveys achieving a NPI of 40% or higher.
2.
Included in Admissions Process:
1.
Authorization to Release Information Form
3.
Meet with every student to complete two months prior to graduation:
1. Petition for Graduation Form
4.
Meet with every graduate to complete at time of graduation:
1.
Graduate Exit Interview Form
2.
Resume Review for File
5.
Ensure all required documentation to support job placement and/or waivers in accordance with accreditation requirements are collected. Ensure CampusVue reflects accurate placement information supported by a source document.
Required documentation to support job placement requires one of the following forms to be completed, signed, and retained:
1.
ACICS Placement Verification Form (New)-Required for every student (*See requirements below) Must complete prior to posting Employment Updates into CampusVue
2.
ACICS PLACEMENT VERIFICATION PROGRAM STUDENT PLACEMENT
ATTESTATION FORM Due at time of employment
3.
Non-Traditional Employment Update Due at time of
Employment
4.
Graduate Employment Update Due at time of employment
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Schiller International University- Standard Operating Procedure Manual
Success will be monitored through internal and external audits achieving an accuracy rate of
97%, placement verification, and job placement rate by program of 75% and above.
*List of Required Data for ACICS Placement Verification
NOTE: Institutions may already be maintaining most, if not all, of the data listed below to support their internal placement verification process. ACICS requires institutions to maintain and submit to the agency upon request, at a minimum the following information on each student considered to be “placed”.
Institution/Campus Data
1. Campus Name
2. ACICS ID
Largo, FL/Online
Heidelberg, Germany
Madrid, Spain
Paris, France
3. Campus Location
00010647
00010639
00010644
00010643
Student Information
4. Student Name (Last, First, Middle Initial)
5. Student ID (If used by school to distinguish duplicate names) *optional
6. Valid Phone Number
7. Valid Email Address
8. Graduation Date (mm/dd/yyyy)
Program Information
9. Program Name
10. CIP Code (**See listings below)
11. SOC Position Title(s) Look Up: http://www.bls.gov/oes/2001/oes_stru.htm
12. Skills (record four major skill objectives)
Placement Category
13. Select the placement category and complete either A, B, or C– DO NOT RECORD ALL
THREE
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Schiller International University- Standard Operating Procedure Manual a. Position Title b. Skills (record four major skills required) c. Student Attestation (signed or staff validated)
14. Employment Start Date
15. Full-Time (FT)/Part-Time (PT + Hours per week)
Employer Information
16. Company Name
17. Company Location (City, State)
18. Company Web Address (if available) *optional
19. Company Point of Contact (Name and Title)
20. Company Point of Contact (Phone #)
21. Company Point of Contact (Email Address– if available) *optional
**PROGRAMS OF STUDY at SCHILLER INTERNATIONAL UNIVERSITY (as of 10/2014)
Program Level
Associate
Associate
Associate
Associate
Bachelor
Bachelor
Bachelor
Bachelor
Master
Master
Master
Master
Master
Master
Master
Program Name
Nursing
International Hospitality & Tourism Management
International Relations & Diplomacy
International Business
International Economics
International Relations & Diplomacy
International Hospitality & Tourism Management
International Business
International Relations & Diplomacy
Business Administration
Business Administration-Financial Planning
International Hospitality & Tourism Management
International Business
International Management
Management Information Technology
Current CIP Code
51.3801
52.0901
45.0901
52.1101
45.0605
45.0901
52.0901
52.1101
45.0901
52.0201
52.0804
52.0901
52.1101
52.1101
52.1201
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Schiller International University- Standard Operating Procedure Manual
3.
Community and Student Relations and Surveys. a.
The Graduate Exit Interview Form is to be completed with all pending graduates, and the results shared with the Campus Director. b.
Develop relations with employers and conduct Career Fairs. c.
Conduct student and graduate career training events to promote graduate placement. d.
Conduct Graduate Survey 30-60 days after graduation, and share results with Academics for curriculum enhancement. https://www.surveymonkey.com/s/SIUGraduateSurvey e.
Employer surveys to be conducted thirty (30) days after employment verification and share results with Academics for curriculum enhancement. https://www.surveymonkey.com/s/SIUEmployerSatisfactionSurvey
Success will be measured by participation in events and surveys.
4.
Alumni Relations
Develop and grow an Alumni Association, including maintenance of the website.
Success will be measured through growth of the Alumni Association.
5.
Compliance
Maintain accurate and complete student files and supporting documentation for all placements reported and surveys conducted.
Success measured through internal and external file audits and placement verification. An accuracy rate of 97% is expected
6.
Reporting
Monthly, or more frequently if requested, report current year placement results, by program, to the Campus Director.
7.
Forms and Surveys residing in Career Services:
1.
Petition for Graduation Form
2.
Authorization to Release Information Form
3.
Graduate Exit Interview Form
4.
ACICS Placement Verification Form
5.
ACICS PLACEMENT VERIFICATION PROGRAM STUDENT PLACEMENT
ATTESTATION FORM
6.
Non-Traditional Employment Update
7.
Graduate Employment Update
8.
Graduate Survey
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Schiller International University- Standard Operating Procedure Manual
9.
Employer Survey
8. Documents required for Graduate File:
1.
Petition for Graduation Form
2.
Authorization to Release Information Form
3.
Graduate Exit Interview Form
4.
ACICS Placement Verification Form
5.
Non-Traditional Employment Update or Graduate Employment Update
6.
Graduate Survey
7.
Employer Survey
8.
Resume- (required only when requesting Career Services Assistance)
9.
Waiver Documentation: a.
Enrollment Agreement or Transcripts for students continuing their education b.
Active Duty or Deployment Documents for those with a Military Waiver c.
Death Certificate or Obituary d.
Verifiable medical documentation based on ACICS criteria e.
Incarceration requires verifiable proof. f.
International/Visa Restriction
10.
Emails, faxes, or any documentation which supports the above mentioned documents
9. Third Party Verification:
Upon receipt of a completed Non-Traditional Employment Update or Graduate
Employment Update with employment information, the Career Services advisor must verify employment with both the student and employer and then scan documentation to our Third Party Consultant (TPC) within 24 hours.
The TPC will complete an additional verification for compliance and accuracy of reporting.
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Schiller International University- Standard Operating Procedure Manual
Department: Career Services
Department Procedure: Student/Alumni
Effective Date: 9.25.2014
Policy/Procedure:
Rationale for Career Services Policies
Your college education is just one of the many professional accomplishments you will achieve in life. Career Services wants to support you in this initial step toward professional growth. Since we work with a large constituent of students, alumni, employers, faculty, University administrators and community members, Career Services wants to ensure that professionalism is maintained by all parties involved. We expect students and alumni treat these constituents with respect and courteousness. Your actions are reflective of you, your peers and the
University. We encourage your development towards career success, and we want you to convey professionalism at every step within that development.
Career Services Expectations of Students
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Provide accurate information: Students and alumni will be expected to submit truthful and accurate profile information and application materials.
Demonstrate genuine interest: Students and alumni are expected to keep all scheduled advising appointments and on-campus interviews. Students and alumni are expected to only pursue employment with companies for which they intend to work.
Professional conduct: Students and alumni are expected to accept offers of employment in good faith and to notify employers of acceptance or non-acceptance of the offer; after accepting a position, students and alumni should withdraw their candidacy from all other opportunities.
Career Services Advising Appointments
Students and alumni are expected to keep their scheduled appointments and act in a professional manner. If cancellation becomes necessary, students should contact Career
Services as soon as they know they will be unable to keep their appointments.
Tardiness
 Students/Alumni who arrive more than 10 minutes late to their scheduled appointments will be asked to reschedule their appointments.
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Schiller International University- Standard Operating Procedure Manual
Career Services Disclaimer
The intended purpose of this service is to provide possible job opportunities for students and alumni and creates no warranty as to any listed company or website. Choosing a job is your decision; please use caution and common sense.
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Students/Alumni are expected to take personal responsibility for their own job search and communicate with Career Services on a regular basis to take advantage of the programming and resources available.
Employers make any and all hiring decisions, and Career Services will not influence the selection process.
Career Services provides career opportunities related to degrees and makes them available to all students and alumni who meet employment eligibility requirements, regardless of campus affiliation.
Career Planning Checklists
It is important to begin to prepare for a career during the first year of college. SIU is committed to ensuring that your transition from college to a career goes smoothly. We have created the following checklists for each year at SIU. With each step of the checklist completed, you will become better prepared for the job search process and level of professionalism required in a career. Although not every step will apply; these checklists are designed to assist you on your path to success in a future career!
Career Checklist Year One (First 24 credits)
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Make an appointment with Career Services to discuss career goals and options.
Begin to build your resume.
Register online to attend SIU career workshops to explore careers, to create cover letters and resumes, to practice interviewing, to understand social media in a job
 search, and to learn how to dress for success.
Gain experience and enhance your resume by applying for jobs, internships, and volunteer opportunities.
 Attend college events to network with SIU faculty and staff.
 Participate in a job shadow to meet industry professionals and to discover interests in a particular field.
Career Checklist Year Two and beyond
 Attend SIU career workshops to explore careers, to create cover letters and resumes, to practice interviewing, to understand social media in a job search, and to learn how to dress for success.
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Schiller International University- Standard Operating Procedure Manual
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Update and revise your resume as you become more involved and gain experience.
Prepare for a job search by researching and exploring industries, employers, salaries, and career opportunities in your field of interest. Visit resources such as O*Net and the U.S. Bureau of Labor Statistics Occupational Outlook Handbook.
Develop a list of employers that interest you with contact names and addresses.
Continue to apply for jobs, internships, and volunteer opportunities.
Create a LinkedIn account
Attend on-campus career events to explore career interests.
Apply for full-time positions after graduation and gain as much interviewing experience as possible.
Let SIU Career Services know when you have found a job!
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