Congratulations to those who have been selected to present at the 2015 CACUSS Conference! Please note this schedule is subject to change. Monday, May 25th, 2015 | 11:15AM – 12:30PM Concurrent Session One | 75 Minute Interactive Session 101. East Meeting Room 1 Preparing for Uncertainty - Strategy and Scenario Development for SSAOs Sheldon Pereira, Wilfrid Laurier University Imagine a “wind tunnel” (Van der Heijden, 2008). To strategic foresighters (yes, that’s a field of research and practice) and ahead-of-the-curve strategists, it’s a metaphor used to describe how strategic decisions can be subjected to various environmental scenarios, both present and future, in an effort to see which strategies flourish and which flounder. For SSAOs, this skillset is an invaluable tool in navigating the complexity of the changing landscape of post-secondary education. Participants will get a crash-course in strategic foresight, tailored to student affairs professionals, and will be able to walk away with sophisticated tools to incorporate into their strategy planning processes. 102. East Meeting Room 2 Developing Community-Driven (& Community-Impacting) Trainings Mitchell Miller, McGill University, Amanda Unruh, McGill University The training, education, and development of our students is not just an opportunity to change the minds of the learners but also our campus community. In this session, we will use McGill’s Orientation training as a case study in how a program developed over the years to empower and reposition thousands of stakeholders into change agents. You will then get a chance to apply key tenets of our program to your own trainings (Orientation-related or not!) through interactive activities.Fear 103. East Meeting Room 3 Alcohol Strategies for All! Ryan Flannagan, Carleton University This session will highlight Carleton’s Alcohol Awareness Strategy, its various components, goals and measurement strategy. The presentation will touch upon the work that has been done within the realm of public health and how these outputs have been incorporated into Carleton’s efforts. Finally, the presentation will facilitate a conversation regarding the absence of robust provincial and national programs and how universities can be leaders in the area of responsible drinking and overall wellness. 104. East Meeting Room 5 Creating Conditions for Well-being Through Physical Spaces Crystal Hutchinson, Simon Fraser University, Marcos Olindan, Simon Fraser University, Marc Fontaine, Simon Fraser University, Caitlin Pugh, Simon Fraser University Within the context of education, the quality of physical environments has been shown to have a significant and measurable impact on student success, satisfaction and wellbeing. Physical space features directly impact psychosocial, mental and physical health. At Simon Fraser University (SFU), the Health Promotion team is leading the Well-being through Physical Spaces project by working collaboratively with on campus partners to provide a well-being lens in considering new space development and renovations. 105. East Meeting Room 6 Road From Ryerson: A New Pathway for Graduating Student Transition Support Rachel Barreca, Ryerson University, Bailey Parnell, Ryerson University, Andrew Bisnauth, Ryerson University We invest a lot of resources into supporting the transitional needs of our incoming students, but pay less attention to the outgoing transition. A group of staff at Ryerson aim to change the way they support graduating students. Come learn about how we’re using Schlossberg’s transition theory to inform an innovative, collaborative pilot project (#RoadFromRyerson) and our vision for the future. Share your best practices and leave with many more ideas from our brainstorming session. 106. East Meeting Room 8 HiFIVE: Let's End Stigma Against Mental Illness Erika Horwitz, Simon Fraser University The Success of any Mental Health Strategy is dependent on how much a certain community stigmatizes against mental illness. Unfortunately, we live in an era in which this type of stigma is still very real. Erika Horwitz will present the HiFIVE intitiative that has been launched at SFU and will provide ideas on how others can bring this movement to their campus. It is hoped that this initiative with its pledge, logo and safe spaces will become a national movement to end stigma. 107. East Meeting Room 9 Designing Surveys to Assess Student Learning and Development Jeffrey Burrow, OISE/University of Toronto, Diliana Peregrina-Kretz, OISE/University of Toronto, Kathleen Moore, OISE/University of Toronto, Jacquie Beaulieu, OISE/University of Toronto, Tricia Seifert, Montana State University The assessment of programs and services is a crucial step in improving and understanding student learning and development. This hand-on workshop will focus on basic survey design techniques that will assist you in creating your own survey. We will focus on four categories: developing survey objectives, choosing effective response options, survey layout and design, and testing your survey. Participants are asked to bring their own assessment examples/ideas to conduct testing and feedback during the session. 108. East Meeting Room 10 Housing Master Plans 101 Tracey Mason-Innes, Simon Fraser University, Buddy Hall, Hanbury Evans Wright Vlattas + Company Much like many Canadian post-secondary institutions, facing mounting costs for renovations and deciding against privatization, Simon Fraser University (SFU) developed a student housing master plan that focused on market demand, design opportunities, and financial sustainability. University leadership quickly approved the 15 year Housing Master Plan to transform the student experience. Participants will review the planning process and steps required for a housing master plan, featuring both highlights as well as lessons learned at SFU, and take away a resource outline of what they should consider. 109. East Meeting Room 11 Internationalization of Student Affairs Panel Dale Mullings, University of Toronto, Abu Arif, Ryerson University, Cathy Maloney, University of Toronto This panel focuses on integrating international concerns, broadly construed, into everyday student services programming. International refers to many things: supporting international students—degree seeking or exchange—with transition, immigration or language issues; promoting international experiences to students; and fostering intercultural learning and developing cross-cultural competencies in the whole student body. We will highlight best practices from international programming and discuss ways to integrate these into broader student services programming. 110. East Meeting Room 12 Early Alert Unplugged: A systemic approach for building campus capacity to support student wellbeing and success Joanne Elliott, University of British Columbia, Ryan Holliday, University of British Columbia, Patty Hambler, University of British Columbia UBC’s Early Alert Program began in 2012 as a key component of our Student Mental Health Strategy and part of a systemic approach to promoting student learning and wellbeing. This session explores the program from “behind the scenes” to illustrate cross-campus, coordinated support in action, and presents new tools and resources that have been part of taking this program to the next level – including the Green Folder and stronger coordination with Faculty academic advising offices. 111. East Meeting Room 13 Holistic Student Development & Learning with Student Life at Guelph: An Outside the Classroom Curriculum Jessica Carter, University of Guelph, Laurie Schnarr, University of Guelph, Cara Wehkamp, University of Guelph, Daniel Poulin, University of Guelph Student Life at Guelph is an outside the classroom curriculum, grounded in 8 learning outcomes. It acts as a roadmap that empowers students to make intentional decisions about the co-curricular opportunities they will engage with. The program helps students gain the knowledge, skills and abilities necessary to develop holistically and prepare for life beyond graduation. Learn about the challenges and opportunities we encountered as we established this program, and the next steps in its evolution. 112. East Meeting Room 14 Religious Accommodation: Creating Inclusive Spaces for Religious Diversity Richard Chambers, University of Toronto, Sandra Carnegie-Douglas, University of Toronto, Allison Burgess, University of Toronto An increasing number of students identify as religious, including its intersection with race, sexuality and gender. Religious identity was a private matter, kept separate when a student entered the space of an educational institution. As institutions live into the values of diversity, equity and inclusion they must also find ways to reconcile their characteristic as a non-religious space, while providing an inclusive learning environment that is responsive to the religious diversity of the student population. 113. East Meeting Room 15 Redefining Community and Student Development--not your Living Lab Patience Adamu, University of Toronto, Liza Arnason, University of Toronto, The “Redefining Community and Student Development—not your Living Lab” session will inform participants on how UTSC prepares students to enter the community; engages the community in program development; students accomplish learning outcomes and develop skills and; how to evaluate the impacts of the experiences. The needs, priorities, and voices of those in the community should be heard by your students and should be reflected in the university’s community program model using an anti-oppressive approach. 114. East Meeting Room 16 Modeling Learning and Community: Raising Awareness of Learning Strategies for Inclusiveness Susan Hopkirk, University of Toronto, Sandra Moffat, University of Toronto As Learning Strategists, we help students develop healthy approaches to academic work and personal success. But maximizing student growth requires every university professional to contribute to a community where learning strategies are integrated holistically into all aspects of the student experience. In this interactive session, participants will critically engage with learning development theory, examine best practices for modeling learning strategy application, and generate a concrete plan for incorporating these strategies into their daily work. 115. East Meeting Room 17 Community Animation: Enabling and Facilitating Community-building on Campus Jolanta Lekich, University of British Columbia, Eve Court, University of British Columbia, Gloria Eid, University of British Columbia Common approaches to community building in universities involve staff-led programs promoting participation in campus activities and aiming to build relationships amongst students. At UBC, two programs adopt a different approach: employing “Community Animators,” a student leader team that fosters environments of student collaboration and peer mentorship. You’ll hear the value and outcomes of the animation approach to community building, and have the opportunity to share perspectives on how best to animate community on post-secondary campuses. 116. East Meeting Room 18 From Intention To Action: A student foccussed mental health program that really works John Meissner, Carleton University, Larry McCloskey, Carleton University, Dana Truelove, Carleton University This presentation focuses on new research conducted by the From Intention To Action program at Carleton University documenting how intervention improves mental health and academic achievement. In partnering with the University of Toronto and Humber College we are developing a working consortium that is open to all institutions. We also focus on a new initiative to Change the Narrative of Incoming First Year students to enhance resilience and development of “living laboratories” to support students. 117. East Meeting Room 19 "Storientations" Neil Buddel, Centennial College We lived storied lives. If this is your ontological perspective, you believe that the stories of our lives shape our identity and that stories belong in postsecondary orientations. Stories can help one “story” community norms and can serve to equalize capital to level the playing field. Stories that resonate can also foster strong sense of belonging. Be part of this interactive journey if you’re interested in evaluating orientations through a storied lens. 118. East Meeting Room 20 Shared Meaning with Aboriginal Community - Overcoming Communication Challenges Dan Odenbach, University of British Columbia A popular definition for ‘communication’ is ‘shared meaning.’ Often sharing meaning with an Aboriginal community is the polar opposite of a non-aboriginal society. What is defined as politically correct sometimes comes off as disrespectful. To effectively engage Aboriginal People, it’s important to base all communication on respect. By using stories, participants will be given an understanding of the Aboriginal perspective and how a top-down model often falls short when viewed through an Aboriginal lens. 119. West Meeting Room 107 Conceptualizing a Campus-Wide Co-Curriculum Amber Scholtens, Brock University, Brad Clarke, Brock University, Katie Felton, Campus Labs Thinking about creating a campus-wide co-curriculum? Increasing students’ engagement both inside, and outside, the classroom is central to ensuring their success. Students aren’t only learning when they’re in class; there is also tremendous learning that comes from co-curricular activities. To help students make the most of their experiences beyond the classroom, Brock developed a Campus-Wide CoCurriculum (CWC), designed to complement our existing co-curricular record (CCR). We will share our process, methods, advice and lessons learned from developing our CWC. 120. West Meeting Room 108 Creating Whole Campus Collaboration (for Student Success) Brendan Schulz, York University, Lara Ubaldi, York University So you have a great initiative – how do you get the whole campus on board and make it stick?! Using York’s student transition strategy as an example, this session explores how to evolve initiatives into sustainable, whole-campus collaborations. The session is grounded in new student transition and change management theory plus evidence from York’s programs. Participants will engage in a simulation of team collaboration and have the opportunity to apply methodologies to their own initiatives. 121. West Meeting Room 113 Active Engagement: Collaborative Planning to Increase Student Physical Activity on Campus Michelle Brownrigg, University of Toronto, Kay Dawkins, University of Toronto Physical activity is often overlooked in student services as a key strategy to enhance student engagement. The University of Toronto supports a diverse population of students on three campuses. This session will focus on physical activity initiative planning, highlighting the Health and Community Engagement Collaborative and some specific MoveU strategy partner initiatives. Participants will have the opportunity to discuss physical activity as a student engagement strategy, identifying objectives and planning processes to deliver initiatives. Monday, May 25th, 2015 | 3:30PM – 4:15PM Concurrent Session Two | 45 Minute Breakout Session 201. East Meeting Room 1 Assessing the Fresh Start Retention Program: Three years of Data Explored Casey Dorrell, Ryerson University, Andrea Moon, Ryerson University Addressing student retention is a perennial issue on Canadian campuses. Designed for “Required to Withdraw” students returning to university, Fresh Start is a one-of-a-kind, eight-week, mixed-delivery course focusing on academic skill-building through selfreflection. Join us in examining this program’s impact on student retention and success. We’ll look at longitudinal data involving 1000+ participants over three years, leading into a wider discussion of how to measure the success of similar re-integration initiatives. 202. East Meeting Room 2 Making the Most of our Community: A Holistic Approach to Understanding Student Success Scott Emerson, University of British Columbia - Okanagan campus, Stephanie McKeown, University of British Columbia, Okanagan campus, Ian Cull, University of British Columbia, Okanagan campus, Mary DeMarinis, Justice Institute of British Columbia Participants will learn how we were able to develop and validate a holistic three-pillar model of student success at our campus. By considering the whole campus and whole student, we were able to identify the complex network of interrelationships among student support services, program affiliation, and campus attachment. Consequently, this integrated model underscored a tailored approach to supporting students at different year levels and highlighted how student affairs can best collaborate with other campus units. 203. East Meeting Room 3 Journey to Wellness: A Student Life Professional approach to Self-Health Jana Luker, McGill University, Amanda Unruh, McGill University Staff in student life have a set of unique challenges and barriers to living well and often help others before helping themselves. This session will be a combination of storytelling, support and tips about how to start (or maintain) an individual’s journey to wellbeing. From setting boundaries, to reprioritizing time, to recognizing its importance, participants will leave with a plan and concrete steps toward a renewed commitment to their well-being. 204. East Meeting Room 5 A Hidden Wholeness: The Way is Made by Walking Karen Cornies, Redeemer University College, Tricia Seifert, Montana State University The Camino de Santiago’s uphill climbs, fellow travellers and great wine mirror the uphill climbs, connections and celebrations that are part of student affairs. The title is from books by Parker Palmer and Arthur Boers that launch the discussion on making space on our journeys for “high threshold, high reward” focal practices. As we consider “Whole Student, Whole Campus,” what “hidden wholeness” will we find? Participants will hear about an upcoming Camino trip for student affairs practitioners. 205. East Meeting Room 6 Certificate in Civic Engagement and Global Citizenship: The 360 Experience Janet Doner, University of Guelph, Daniel Poulin, University of Guelph The Certificate in Civic Engagement and Global Citizenship at the University of Guelph is a new, interdisciplinary undergraduate program that currently enrolls 30 students each year, and combines intentional academic and scaffolded co-curricular experiences within a supported learning environment. Join us to find out how it came to be, what it’s all about and transferrable lessons to take back to your campus. 206. East Meeting Room 8 Planning for Emergence Christina Halliday, Ryerson University, John Hannah, Ryerson University, Estefania Toledo, Ryerson University We will reflect on our experience planning the creation of Student Learning Support (SLS) in Ryerson University’s new Student Learning Centre (SLC), through the lens of institutional identity and narrative methodology, to compare tensions and hopes in SLS identity formation before the move with how SLS institutional identity and presence is read and interpreted by students after the move. 207. East Meeting Room 9 Situating Career Services at the heart of SEM Nancy Johnston, Simon Fraser University, Tony Botelho, Simon Fraser University This session presents how Career Services has been re-thought and re-positioned at a major University in order to provide earlier, intentional and academically integrated career development and connections for students from prospect through to graduate. Two specific programs will be shared (one recruitment and one retention) as examples of this newly integrated approach. 208. East Meeting Room 10 Wellness Alert in Residence – A Systemic Approach to Managing Disease in Residence Kevin Friese, University of Alberta, Marianne Mantyla, TelASK Technologies Inc. Within higher education, the health of our campus populations requires a communitybased approach to health identification, promotion, prevention and primary care intervention. In the case of residence communities, disease identification and management can be particularly challenging. This session will identify key challenges associated with disease identification, surveillance and management in residence. Using the University of Alberta’s Wellness Alert Health Reporting pilot as a foundation for the session, consideration will be given to how campus health services and residence services can enhance collaboration in support of disease surveillance in residence. 209. East Meeting Room 11 Engaging Student Leaders in Assessment Melinda Scott, University of Toronto Student Affairs units are increasingly focused on the development of the assessment skills and knowledge of professional staff. However, one area that has received less attention is the degree to which we are also helping students to develop these skills – particularly student leaders who are often responsible for program development and service delivery. This program will provide an overview of an initiative to engage student leaders in the assessment of Orientation programming. 210: East Meeting Room 12 Student Voice: Meaningfully engaging students for a Healthy Campus Community Crystal Hutchinson, Simon Fraser University, Katie Mai, Simon Fraser University, Ravina Gill, Simon Fraser University In collaboration with Simon Fraser University's (SFU) Health Promotion Team, the Student Health Advisory Committee (SHAC) works to ensure that the student voice is integrally incorporated into health promotion action to develop a healthy and supportive campus setting. SHAC specifically elicits student input relating to systemic and settingsbased approaches to well-being. SHAC has contributed to the Healthy Campus Community initiative, providing ongoing input, advocacy and engaging SFU students. This presentation will describe SHAC’s process and key learnings. 211: East Meeting Room 13 Nobody Puts Student Life in a Corner: Increasing Access to Student Services for Success Emzhei Chen, University of Toronto Scarborough, Nadia Rosemond, University of Toronto Scarborough, Alyssa Graham, University of Toronto Scarborough Access does not stop once students are on campus. Although students are encouraged to utilize student services for success, this is often limited to having individuals drop by offices or send emails. This presentation unpacks what access means for students at an urban, commuter campus where the Department of Student Life’s presence is embedded amongst processes that involve faculty, campus departments and within peer to peer interactions 212. East Meeting Room 14 Holistic Student Success: An Approach, A Model and Some Food For Thought Laurie Smith, Northern Alberta Institute of Technology, Terri Flanagan, Northern Alberta Institute of Technology Holistic Student Success is a lofty ideal, often vaguely defined yet fundamentally associated with student retention and integral to excellence in student service provision. This presentation will explore how our institution used a cross-functional team to translate the holistic student success ideal into a multi-faceted, clearly-defined model that incorporates various measures. A fulsome definition resulted in the capacity to measure new and important factors! 213. East Meeting Room 15 Developing a culturally competent framework for Aboriginal and Torres Strait Islander student support at the University of Sydney Tanya Griffiths, The University of Sydney, Ana Munro, The University of Sydney The University of Sydney’s Aboriginal and Torres Strait Islander Student Support team is developing a framework to articulate the culturally relevant, holistic support provided to Indigenous students that recognises the crucial elements of place, community, ceremony and identity for Australia’s first people and celebrates the diversity and richness of Aboriginal and Torres Strait Islander culture. The presenters seek to strengthen the empirical basis of the framework through feedback and input from others supporting Indigenous students. ______________________________________________________________________ 214. East Meeting Room 16 Alternate Formats 101 Tara Robertson, Langara College, Caper BC, Heidi Nygard, University of British Columbia For students with print disabilities timely access to alternate formats for their course materials is essential. Access & Diversity’s Crane Library has been serving UBC students and faculty with print disabilities for almost 50 years. The Centre for Accessible Post-secondary Education Resources British Columbia (CAPER-BC) has been serving students with print disabilities at 20 post-secondary institutions across BC for 30 years. In this session we'll share the different ways we produce alternate formats including: accessible PDF, etext, mp3, DAISY and large print. This session might be of interest to other people who produce alternate formats, disability service advisors or those who are simply curious about making course materials accessible for people with print disabilities 215. East Meeting Room 17 Doing it Different: An Alternative Model to Providing Counselling and Accessibility Services Laureen Janzen, Red River College, Andrea Johnston, Red River College, Chad Smith, Red River College This program will explore the amalgamated support service delivery model found within Counselling and Accessibility Services at Red River College (RRC) in Winnipeg, Manitoba. The presentation will speak to RRC's unique service delivery model and delve into both strengths and challenges of having Counsellors that deliver both counselling and accessibility services. 216. East Meeting Room 18 Solving The Retention Conundrum Among Mature Learners Through A First-Year Experience Intervention Brian Poser, York University While data indicates that mature students typically outperform their traditional-aged counterparts on measures such as GPA, retention rates among mature students trail those for traditionally-aged students. Why are mature students at greater risk of attrition when they perform so well academically? Referencing the literature, this presentation will explore the retention conundrum and describe the implementation of an intervention that has had a positive impact on mature student first-year experience and could support other at-risk populations. 217. East Meeting Room 19 Responding to Changes and Meeting the Needs: Transferring a First-Year Guide to Electronic Form Kelly Knight, Memorial University In an effort to reach students in today's technological society, and in keeping with the University's commitment to support sustainability initiatives on campus, the Academic Advising Centre of Memorial University has moved from printing thousands of paper copies of a Guide to First Year for incoming students to the creation of an online version. Join us for a review of the challenges and benefits of moving from paper to paperless! 218. East Meeting Room 20 Admitting the “Whole Student”: Insights From Two Masters Research Projects On The Institutional and Student Impact From UBC’s Use of an Applicant Personal Profile In The Undergraduate Admissions Process Natalie Hargott, University of British Columbia, Andrew Arida, UBC How do broad based admissions (BBAs) impact the institution and its prospective students? This presentation will provide an overview of two Masters research studies that examined the initial impact of the personal profile as a mandatory BBA component of UBC’s direct-entry undergraduate application. The presentation will explore how students admitted under BBAs are different from prior grades-only based cohorts as well as the prospective students’ interpretation of and approach to the personal profile. 219. West Meeting Room 107 Volunteers: More than just free labour! Scott Dempsey, University of Ontario Institute of Technology (UOIT), Mannix Chan In student affairs we are often lucky to have many students willing to help us with our events, programs, and all aspects of our jobs. While these students are often willing to work for free, it is important that we never simply use students for the free labour they can provide. In this session we will discuss ways to ensure all student volunteer and staff positions provide meaningful experiences for the students that hold them. 220. West Meeting Room 108 Journey Through the Changing Landscape for McGill's Indigenous Community Kakwiranóron Cook, McGill University, Allan Vicaire, McGill University, Alyse VanEvery, McGill University McGill University is raising the profile of Indigenous affairs within the areas of outreach & pipeline programs, increased university accessibility, Aboriginal student support & recognition, advising, equity, educational programming, career placement and upper administration, among others. This workshop will highlight how we are expanding in these areas for Indigenous students and also how we are Indigenizing the broader University community to create a wholesome learning environment. ______________________________________________________________________ 221. West Meeting Room 113 The Canoe of Life: Indigenous Prior Learning Assessment and Portfolio Development Tania Smethurst, Vancouver Island University, Janet Sinclair, Vancouver Island University, Richard Charlie, VIU, Ivy Richardson, VIU The Canoe of Life model of Prior Learning Assessment (PLA) and Indigenous Portfolio process are examples of culturally based education strategies. By looking at the whole individual, the goal in this work is to always help learners reflect and recognize resilience, and knowledge which can transfer to new learning situations. Rather than highlight only the academic successes of an individual, the portfolio process acknowledges learning that has come from spirit, heart, mind, and body. Monday, May 25th, 2015 | 4:30PM – 5:45PM Concurrent Session Three | 75 Minute Interactive Session 301. East Meeting Room 1 Integrated and Engaged Learning @ Laurier Dave Shorey, Associate Director, Residence Education, Wilfrid Laurier University, Clayton McCourt, Manager Residence Life (Waterloo Campus) The Residence Education unit was created at Laurier in 2011 to support the integration of expert knowledge from campus into residence buildings. This session will provide attendees with context, both in terms of Laurier’s Residence Education story, and the research that has emerged to support integrative approaches to student development. Specific programs that feature campus and community partners will be highlighted including Residence Learning Communities, Advising in Residence and Laurier’s curricular approach to residential living. 302. East Meeting Room 2 Bridging Research and Practice: Exploring the Role of Learning Experiences in Enhancing Student Well-being Alisa Stanton, Simon Fraser University, Rosie Dhaliwal, Simon Fraser University, David Zandvliet, Simon Fraser University, Sarah Louise Turner, Simon Fraser University This session will present the results of original research exploring the links between learning environments and student well-being at Simon Fraser University (SFU). Over 1000 student responses were collected through a participatory action research study involving 14 faculty members. The session will present the rationale for the Well-being in Learning Environments project, the process of working collaboratively with campus partners and the results, both in terms the original research conducted and resources created. 303. East Meeting Room 3 Understanding Bystander Efficacy and Male Hesitancy towards Dating Violence Prevention Programs in a Post-Secondary Setting Alysha Cooper, Mount Royal University, Patricia Kostouros, Mount Royal University The research presented in this Interactive Session focuses on understanding what prevents those identifying as male students from participating in dating violence prevention programs in a post-secondary setting. In addition, participants in the session will come to understand whether bystander efficacy is related to prevention program involvement. Demographic variables will be used to highlight which groups need to be targeted in order to increase participation in dating violence prevention programs on a post-secondary campus. 304. East Meeting Room 5 By Design: using enrolment intelligence to foster student success. Janet K. Morrison, York University, Michelle Miller, York University, Mario Verrilli, York University The Division of Students at York University’s Strategic Plan: Partners in Student Success, focuses on four priorities, including the adoption of a more strategic approach to Enrolment Management (SEM). Central to achieving our enrolment goals is York’s commitment to building SEM Intelligence to underpin evidence-based programming and interventions. This interactive session will focus on exemplars of acquired intelligence and how data and a theoretical lens have impacted educational supports on our campuses. 305. East Meeting Room 6 Addressing cyberbullying in the campus community: Creating a safe and kind cyberspace for universities Chantal Faucher, Simon Fraser University, Centre for Education, Law & Society, Wanda Cassidy, Simon Fraser University, Margaret Jackson, Simon Fraser University, Natalie Sharpe, University of Alberta, Lida Blizard, Kwantlen Polytechnic University As information and communication technologies (ICT) increase on university campuses, so do the challenges associated with their use and misuse. This interactive session will: discuss research findings related to the nature, extent and impacts of cyberbullying (in terms of personal and professional health and wellbeing) at four universities in Canada; share information about emerging campus initiatives to address cyberbullying; and provide opportunities for participants to discuss solutions to the problem of cyberbullying. 306. East Meeting Room 8 Conversations across religious differences: The role of secular institutions in engaging students of faith backgrounds in diversity initiatives Patty Hambler, University of British Columbia, Robert Daum, University of British Columbia, Richard Chambers, University of Toronto, Ellie Hummel, Concordia University Developing students’ capacity to engage across differences, no matter how these differences are manifest in their identity, is an important aspect of our student development work. How can we engage in discussions about faith at secular institutions in a way that considers the intersectionality of differences and helps students to learn skills to navigate ‘difficult conversations’? By exploring three different university interfaith initiatives, we will unpack some of the issues, approaches and opportunities for including faith identities as part of the diversity discussion. 307. East Meeting Room 9 The Role of a Campus-Wide Advising Conference In Building a Community of Practice at UBC Darran Fernandez, University of British Columbia, Carol Naylor, UBC, Michelle Mallette, UBC, Susanne Goodison, UBC Since 2010, The University of British Columbia has worked to achieve a more holistic and integrated approach to advising students. We have done this through campus-wide initiatives aimed at building a collective and networked advising community, leading to an annual advising conference for over 375 faculty and staff advisors. This session will explore strategies, opportunities and challenges for developing and sustaining advising communities of practice on our campuses. 308. East Meeting Room 10 Key Considerations: Designing a Peer Mentoring Program To Support Students With Mental Health Issues Mira Dineen, Queen's University Queen’s University received funding from the Ontario Ministry of Training, Colleges, and Universities to design and pilot a peer mentoring program to support students with mental health problems/disabilities. With the completion of the pilot program in March, project staff will share key considerations and lessons for designing a peer mentoring program specifically for students with mental health issues. The session will cover mentor recruitment, mentee referrals, training, matching, supervision and program evaluation. Participants will take away innovative ideas and tangible strategies to consider for their own peer programming. 309. East Meeting Room 11 What's App Doc? Using Phone Applications to Engage the Whole Student in the Counselling Process Sonya Flessati, Mount Royal University The evolution of smartphone technology has moved rapidly. Current smartphones possess advanced computing abilities, allow for great connectivity, and have multiple features, including third party applications. The popularity of applications continues to rise and has moved beyond productivity and information retrieval to those in the area of health and mental health. This presentation will focus on the use of behavioural health applications in counselling and will specifically focus on engaging the student more wholly with the change process. 310. East Meeting Room 12 Community Cousins: Planning for the Whole Student Sylvia Scow, Vancouver Island University, Sylvia Scow, Vancouver Island University, Gary Manson, Vancouver Island University, Ivy Richardson, Vancouver Island University, Patrick Aleck, Vancouver Island University The goal of the Community Cousins Program is to offer students an opportunity to participate in giving back. Intrinsic worth is supported through process focused training and skill development. The mentors have an opportunity to engage in reflection using “The Canoe of Life” model of Portfolio. This model provides students an opportunity to move through a voyage of self-discovery as they gather information on their own prior learning, document it, and learn how to tell their story. 311. East Meeting Room 13 Meeting the Needs of the Whole Student: A Dynamic Delivery Model for Counselling Services Christine Tauer Martin, University of Waterloo, Linda Mackay, University of Waterloo, Dr. Mohsan Beg, University of Windsor A unique example of service delivery for a student focused Counselling Services has been referred to as the Waterloo Model. Incorporating a comprehensive faculty-specific satellite service responds to the distinct needs of each faculty. This interactive session will examine the model, its benefits & challenges, as well as discuss the adaptability of the model to a variety of settings and services as demonstrated by University of Waterloo & University of Windsor. 312. East Meeting Room 14 Career-Life Intervention: A mental health strategy supporting the whole student and creating healthy communities. Kathy Offet-Gartner, Mount Royal University, Jack Dobbs, Mount Royal University, Michael Huston, Mount Royal University Canadian post-secondary institutions have adopted mental health intervention as a primary mandate. In response, we propose that career development is an essential mental health intervention to when considering the well-being of the Whole Student and Whole Campus. Current research that supports this and a conceptual model are provided; as well as some case illustrations utilizing this model with some student populations (e.g. ADHD, High Functioning Autism Spectrum, & First Nations) will be shared. 313. East Meeting Room 15 Active Health - A Prescription for Exercise Martin Mroz, Simon Fraser University, Tammy Blackwell, Simon Fraser University, Marc Pope, Simon Fraser University Current research shows physical exercise can improve depression in some clients as effectively as medication or therapy. Knowledge and motivation related to fitness can be an inhibiting factor. SFU Health and Counselling Services and the Recreation Department have developed “Active Health”, a formal prescription for physical activity for clients with depression. We will review the research, the program, recent results, benefits and costs. Opportunities for improvement and collaborations will be discussed throughout with the audience. 314. East Meeting Room 16 SCORB Self-Compassion Oriented Resilience Building Megan Pinfield, Simon Fraser University, Lauren O'Keefe, Craig Lee SCORB is an innovative self-compassion oriented resilience building program that has been designed specifically for the Millenial student population. This session will provide participants with an overview of the 12 module program, the unique components that make SCORB successful and allow participants to experience several activities from the program itself in an interactive experiential format. Everyone can benefit from practicing self-compassion! 315. East Meeting Room 17 Advising as a Community Hub Linda Pardy, University of the Fraser Valley Advising across the country is being asked to rethink their role in terms of overall campus wide student engagement. As a project lead and researcher I recently helped the University of the Fraser complete a revisioning of its advising services, as well as conducted provincial research for BCCAT on current advising practices and future directions. This interactive session outlines trends and explores the importance of Advising being the “hub” of the learning community. 316. East Meeting Room 18 Developing Students Into Complex Thinkers, Reflective Collaborators and Community Leaders. How One UBC Faculty, Is Doing It All. Carol Naylor, University of British Columbia, Robyn Leuty, University of British Columbia, Kyle Nelson, University of British Columbia, Will Valley, University of British Columbia At UBC, educators from student affairs partner with the Faculty of Land and Food Systems to graduate career-ready students who can think creatively and critically, work and collaborate across differences and incorporate academic and community perspectives into their work. This workshop will demonstrate how Faculty and Student Affairs educators have partnered to integrate career and professional skills, leadership development and community based experiential learning into the design and learning outcomes of a core course series 317. East Meeting Room 19 Exploring Anti-Oppressive Principles as a Framework for Emancipatory Student Affairs Practice Christina Meredith, Georgian College, Sarah Hunter, Georgian College In this workshop participants will be invited to evaluate the core principles of antioppressive practice (AOP) as they relate to our encounters and work with students in an institution of higher education. By critically examining AOP principles, in relation to our practice in student affairs, we are making a commitment to (a) identify and (b) disrupt oppressive behavior in order to cultivate healthy and holistic environments that are experienced as accessible and equitable for all students, staff and faculty. 318. East Meeting Room 20 Providing Quality Student Services to students attending Satellite Campuses Greg Marsh, University of Lethbridge As it becomes increasingly common for universities and colleges to become multilocation institutions, it is vital that students who attend the satellite or outlying campuses receive a Student Services package that is comprehensive in nature, even if it doesn't include all of the services offered at the primary campus. It is particularly vital that mental health counselling be available at the outlying sites and that it be no or low cost, confidential and offered by professionals. 319. West Meeting Room 107 Whole Student – Whole Campus – Healthy Team – Whole Counsellor: A counselling department’s process of change to meet the Mental Health needs of students at KPU (2011 to 2015) Karen Mitchinson, Kwantlen Polytechnic University, Patrick Crawshaw, Consultant to KPU, Robyn Rushford, KPU This Interactive Session provides participants with an opportunity to hear about the implementation of change in a counselling department. The following four models or frameworks will be used when discussing the change process: 1. 2. 3. 4. Strength based model for getting “buy in” from the participants, The core counsellor competencies as expectations for interaction, Patrick Lencioni’s (2012) model for organizational health “The Post-Secondary Student Mental Health: A Guide to a Systemic Approach” as the framework to create change. (2011 to 2015) This session provides participants time for interaction and application of the above models and principles to their own work teams . Building a healthy team, and creating an environment that promoted counsellor health and wellness was a strategic part of the process of change. Building competence in the counsellors to handle the mental health demands of the students was also intentional and planned. 320. West Meeting Room 113 Ethical Decision Making for Professionals Working within Post-Secondary Institutions Nigel Scott, VCC, Emily Drew, VCC, Tanny Marks, VCC Professionals working within post-secondary look to their codes of ethics to guide their decision making process. However, institutional policies and codes of ethics must also be considered. At times, the institution’s codes and policies will conflict with the practitioner’s professional code of ethics. Using the experience of Registered Sign Language Interpreters employed at VCC as a case study, this presentation will look at how these points of conflict have been navigated within the post-secondary setting. 321. West Meeting Room 108 Career aspirations of midlevel Student Affairs Professionals Richard Wikkerink, Redeemer University College The career aspirations of Student Affairs professionals are shaped by their experience of job satisfaction, opportunities, and circumstances. How can the profession contribute to the career development of the next generation of Student Affairs leaders? This session will present the findings of a recent qualitative study of midlevel Student Affairs professionals and engage a discussion of the findings, the theoretical model, and open a conversation about career development and aspirations. Tuesday, May 26th, 2015 | 9:30AM – 10:15AM Concurrent Session Four | 45 Minute Breakout Session 401. East Meeting Room 1 A Foodless Food Bank: Creative Ways to Fight Hunger on Campus Kimberly Daniels, Humber College - Humber Students' Federation, Mellissa Khuai, Humber College - Humber Students' Federation “Give someone a fish, and you feed them for a day. Teach someone to fish, and you feed them for a lifetime.” By the end of this session, you will learn a new approach to help feed students in need on campus. Recognizing that if a student is going hungry, there may be more ways to feed them than with just food; a new way of approaching post-secondary Food Bank models to better serve students. 402. East Meeting Room 2 Drinking with Class Brandon de Krieger, CLC - TRU, Stephen Marchment, CLC - Algonquin If you choose to drink, Drink with Class. Learn the story of the change in alcohol culture at Thompson Rivers University Residence, the elements of the Drink with Class initiative, and ultimately, how to look at culture change as a leadership issue. End the session by collaborating with others to create new ideas to better the alcohol culture in your campus. 403. East Meeting Room 3 The In Their Shoes Project Heather Lane Vetere, Ryerson University In his book Empathy, Roman Krznaric defines empathy as “…the art of stepping imaginatively into the shoes of another person, understanding their perspectives, and using that understanding to guide your actions”. This session will focus on The In Their Shoes Project, a project designed to help one Vice Provost, Students engage with students in their world. Expect a mix of student stress, administrative pressure, fashion, creativity, fabric shopping, threading needles and conversations about empathy. 404. East Meeting Room 5 “Whole Campus, Whole Student, Whole Student Organizations: Developing curriculum to develop and improve the capacity of clubs and groups” Kristen Wallace, University of Toronto It is essential to consider the major value that student organizations have in developing the whole campus community and the whole student. Intentional leadership development and specialized training for club executives is an important way to develop “whole student organizations.” The Ulead program at the University of Toronto was reimagined to do just that. Learn about how the Ulead program was redeveloped, the successes and challenges faced, areas for growth and join in the discussion to best support club leaders on your campus. 405. East Meeting Room 6 When Health Care Institutions and Post Secondary Collaborate to change the Landscape for Student Mental Health: The Case of the Mobile Mental Health Team Karen Cornies, Redeemer University College, Louisa Drost, Mohawk College, Su-Ting Teo, Ryerson Unviersity Recognizing the critical mental health needs of students, PSEs are looking for fast effective referrals. Partnerships with local health care agencies can be of tremendous benefit in providing such services. Join us to hear about Hamilton PSEs working with St. Joseph’s Hamilton Healthcare staff and community services to launch a collaborative initiative called the Youth Wellness Centre and the Mobile Mental Health Team. Hear about Ryerson’s efforts and be inspired to launch your own initiative! 406. East Meeting Room 8 Nurturing UD implementation: The Case of Student Affairs Tanja Beck, McGill University, Frederic Fovet, McGill University - Office for Students with Disabilities, Lina Di Genova, McGill If we want to create post-secondary student services which value access, inclusion and social justice, it is time to look at Universal Design implementation in a more systemic way. But how can we drive UDL implementation on a wider scale? How can we support other units in applying UD principles within their specific contexts? The presentation will showcase the development and production of an online professional development tool that was created for Student Affairs staff to guide and drive UD implementation in various contexts. The online tool was developed with the support of CACUSS Research Project Fund. It will also share some feedback from units who used the video, whether it was considered a useful tool for professional development, and what aspects facilitated or hindered UD implementation in their specific units. 407. East Meeting Room 9 Acknowledging the whole student: the leadership identity development of Supplemental Instruction (SI) leaders. Tracey Mason-Innes, Simon Fraser University Much of our understanding of leadership theory is based on hierarchical systems and is grounded in research from business settings. Although researchers have presented more collaborative, relational leadership models for post-secondary students, these models have not been widely applied to supplemental instruction (SI) leader training programs. This doctoral research project describes the background characteristics and experiences of the SI leaders at a mid-size, regional, western Canadian university (WCU). The leadership identity development (LID) model was applied as a conceptual lens for this study: a model that is well-respected in the student affairs field. In the case of supplemental instruction, although the LID of the SI leaders is not a prominent or identified outcome, the findings from this study demonstrate that LID is likely occurring. 408. East Meeting Room 10 Whole Health from the Heart Janet Miller, Mount Royal University, Jan Crook, University of Calgary Please join us for a conversation about perspectives on (and stories from) the heart. As student counsellors we will share some examples of how we listen “from” the heart and engage students to tune in “to” their hearts. As we talk about wholeness, we will focus inwards and reflect on themes relating to happiness and fulfillment, and lastly we will reflect on our own heart-related health issues and discuss how these have impacted our practices. 409. East Meeting Room 11 See Me for Who I Am: Responding to the Interconnected Needs of International and Recent Immigrant Adult Students Through Cross-Departmental Collaboration Wincy Li, Ryerson University, Christian Noumi, OISE, University of Toronto A recent study was conducted to investigate the complexity and interconnectedness of international students’ needs, and their experience with student services. The findings will be presented to prompt discussions around how we can adopt the whole-campus approach in designing responsive and relevant programs that serve students holistically. Similarities between international students and recent immigrant adult students will be drawn. Initiatives from Ryerson’s Career Centre will be presented as examples for participants to brainstorm additional ideas. 410. East Meeting Room 12 Whole Lotta Change: Changing Orientation for a Changing World Chelsea Butchart, Simon Fraser University, Bing Lee, SFU, Deborah Ho, SFU, Paul Godman, SFU At SFU, the concept of Orientation and our approach towards this important component of the student life cycle has changed significantly. With a vision of addressing student needs through a holistic approach that supports student success, SFU now views Orientation as part of a larger, continuous transition process. Join us as we share our new approach to transition programming, our first iteration of SFU 101, our assessment findings, and where we are going next! 411. East Meeting Room 13 Fostering inclusivity: Investigating the unique factors influencing the retention of mature university students Tricia van Rhijn, University of Guelph, Sandra Pericak, University of Guelph, Victoria Fritz, University of Guelph, Jennifer Closs, University of Guelph, Anna Dawczyk, University of Guelph An understanding of the unique factors impacting retention and attrition of mature undergraduate students is needed to engage and best-serve the needs of this quicklygrowing population. As part of the Pathways Project, this study utilized a mixedmethods approach to explore mature students’ reasons for withdrawal and plans for future study from four Ontario Universities. Participants will learn about findings from this innovative project and discuss future directions for working with mature students. 412. East Meeting Room 14 Standards of Practice for Disability Service Professionals Boris Vukovic, Carleton University, Somei Tam, Carleton University, Bruce Hamm, Carleton University This session will showcase our work on the Standards of Practice for Disability Service Providers. Disability service offices (DSOs) are tasked with legal mandates, accommodating students with disabilities, managing expectations from various stakeholders, maintaining academic requirements, and adhering to increasing government accountability. Yet, no formal standards of practice in this field exist. We will discuss development of such standards at our institution, and possible adoption across DSOs to guide and evaluate our practices as a profession. 413. East Meeting Room 15 Passport to Leadership: an innovative approach to co-curricular program design and holistic student development Kimberley Thee, Simon Fraser University, Illiana Mijares, Simon Fraser University This session will showcase the innovative changes made to SFU’s co-curricular leadership program from 2011 to 2014. As a result of these changes, the number of participants completing the program increased six times. With 93.3% of respondents indicating that they would recommend the program to other students, participants consistently identify P2L as a valuable program in which they are able to connect with other students while learning more about themselves and their leadership skills. 414. East Meeting Room 16 Engaging The Whole Campus: Addressing the diverse needs of the OFF-Campus students ON campus through Conversation and Collaboration Cristina Peter, University of Toronto, Bergita Petro, University of Toronto As post-secondary institutions welcome an increasingly diverse demographic of commuter students, student life professionals are tasked with the challenge of developing initiatives to support and engage this complex population. The Commuter Leader Summit was developed to foster a network of students and staff to engage in dialogue around commuter issues; foster opportunities for collaboration between previously silo-ed organizations; and identify innovative and holistic methods of supporting the commuter population across campus. 415. East Meeting Room 17 Reducing barriers to accessing mental health support for international scholars: Developing a wellness program Jacqueline Gruter-Andrew, Counselling Services, University of British Columbia, Jolanta Lekich, University of British Columbia International students who are on scholarships based on merit and financial need face unique challenges as they navigate a new culture and educational system in Canada. UBC’s wellness program for Mastercard Foundation Scholars from sub-Saharan Africa provides an opportunity to address mental health concerns before they potentially rise to a clinical level and aims to minimize barriers to accessing mental health support. Strategies to increase mental health help-seeking behavior, how university wellness systems can adapt to international students' needs, and ideas to address acculturative stress will be discussed. 416. East Meeting Room 18 Reviving Risk Assessment: Transforming Traditional Risk Assessment to Nurture the Whole Student Alyssa Graham, Univeristy of Toronto Scarborough, Scott MacDonald, University of Toronto Scarborough The University of Toronto Scarborough (UTSC) is home to 180 student groups, which run over 1000 programs a year. With this many student-led initiatives, risk assessment procedures are essential. But how can we make risk assessment more than a checklist of rules and regulations? This session will explore how the Department of Student Life at UTSC has taken a traditional risk assessment process, and transformed it to an opportunity for campus-wide collaboration and student development. 417. East Meeting Room 19 Building community and profound change through group ‘individual’ therapy: This is one cool group! Laura Girz, Ryerson University Centre for Student Development and Counselling, Sarah Thompson, Ryerson University, Centre for Student Development and Counselling ‘Individual’ therapy groups provide profoundly transformative opportunities which promote rapid and deep connections as students experience how much they share in common with other students ‘beneath the surface’. In an era defined by heavily censored Facebook-style social interactions, group ‘individual’ therapy is a unique model that incorporates individual therapeutic work and process-based group dynamics in order to deepen experiencing, promote genuine self-development, increase wellbeing, and facilitate social connection. 418. East Meeting Room 20 ASD Team Intervention - Creating Student Success Lyn Benn, Kwantlen Polytechnic University, Susan Vincent, KPU, Marti Alger, KPU, Karen Mitchinsen, KPU, Catherine Dube, KPU With the rise of students who present as being on the Autism Spectrum Disorder (ASD) continuum, the variation in how it affects each person presents challenges to university and college services and faculty. Individuals with ASD vary widely in their needs, skills and abilities. This session will present a case study which describes actions taken to work with one student and will present recommendations for working with similar students in the future. 419. West Meeting Room 107 Mentoring Connection: Redefining Mentoring as a Holistic Community Approach to Sharing Knowledge and Building Networks Margaret Colton, McGill University, Rosalia Felice, McGill University, Penny Kaill-Vinish, McGill University In this session, we will detail the genesis, development, launch and achievements of McGill’s Staff-Student Mentoring Program. This unique mentorship model focuses on community building by creating common spaces and forging connections between McGill’s community members, including undergraduate and graduate students, faculty, administrative and support staff, and healthcare professionals. Join us to explore the challenges and successes of reimagining, redefining, and reinstating mentorship at a higher education institution. 420. West Meeting Room 108 Mental Health Nurse Pilot Project at SFU Tammy Blackwell, Simon Fraser University, Sheryl Zentner, Simon Fraser University Health and Counselling Services at SFU is actively seeking successful ways and means in managing the number of students with mental health issues. This does not only impact our service delivery, it also impacts our community in many ways. Being solution orientated, HCS created a mental health nurse position as pilot project in response to the increasing demand for mental health services and support. At this session you will learn why a mental health nurse was decided upon, how the role is utilized internally and how it supports others on camps, and how it collaborates with external community partners. There will be opportunity for participants to share experiences and successes with managing mental health at their institutions. 421. West Meeting Room 113 Campus Climate and Institutional Equity Policies: A Thin Veil for Inclusion? Jude Tate, University of British Columbia There is limited Canadian evidence in the literature on the performance and impact of equity and anti-discrimination policies sway upon campus climate for marginalized populations, particularly for LGBTQ students. Yet universities rely heavily on these policies to demonstrate their commitment to a safe and inclusive campus. This presentation will offer research findings from 21 universities on the perceptions and experiences of sexual and gender minority students of their learning environments, campus climate, and institutional policies. Tuesday, May 26th, 2015 | 1:00PM – 2:15PM Concurrent Session Five | 75 Minute Interactive Session 501. East Meeting Room 1 Open Book XII: Recent Literature in Student Affairs Deanne Fisher, OCAD University, John Austin, Ryerson University, Tim Fricker, Mohawk College, Nona Robinson, Trent University, Joseph Henry, Sheridan College, Heather Lane-Vetere, Ryerson University, Ross McMillan, York University The Open Book session is a fast-paced and lively overview of the most relevant and recent literature influencing student affairs and related fields. In this, our 12th edition of the session, our panel of readers will each present a mini-review of a book they've read in the past year. Audience participation is encouraged! 502. East Meeting Room 2 Embracing the Unknown: Getting New Ideas Off the Ground Jane Lee, University Of Alberta Students' Union, Kelin Flanagan, University of Alberta Students' Union To boldly go where no one has gone before: an inspirational ideal, but one that easily goes wrong. Presenters will share pointers and pitfalls that they have learned from initiatives they have worked on, from small projects like renaming a unit all the way to restructuring of the student services department. Join this fun and interactive session to learn about strategies that can help turn your ideas become reality. 503. East Meeting Room 3 How Canadian Campuses are using The Guide to Systematic Approach To Mental Health? Tayyab Rashid, University of Toronto Scarborough, Patricia Kostouros, Mount Royal University A Guide to approach student mental health systematically on post-secondary campuses was launched at the CACUSS 2013. This guide outlines a framework for addressing student mental health in post-secondary institutions. Moving this ground-breaking work forward, the steering committee of the Post-Secondary Student Mental Health (PSSMH) group has devised a survey to assess the knowledge and use of the Guide across post- secondary campuses. Salient findings of the survey will be presented. The presentation will also offer recommendations regarding the use of the Guide as a rich resource in creating campus communities that support mental well-being through a systematic approach. ______________________________________________________________________ 504. East Meeting Room 5 Making Meaning of Student Leadership: Using experiential learning theory to transform leadership experiences into career development opportunities Catherine Salole, York University, David Ip Yam, Glendon, York University, Sandra Yu, York University Learn how student leadership and career development practitioners at York collaborated to build a strategy that positions leadership experiences as rich learning and career development opportunities. Core to the strategy was “The Leader Within” series that holistically guided students to develop their personal missions and identify their skills. Participants will experience parts of this series and will walk away with ideas on how to leverage their campus partnerships to reimagine their own student leadership programs. 505. East Meeting Room 6 Holistic Student Support – a reflection and review of UBC Enrolment Services’ generalist advising model Darran Fernandez, University of British Columbia, Matthew Isherwood, UBC Supporting the whole student is core to Enrolment Services’ 3yr old service delivery model at UBC. This presentation will highlight the ways this advising team supports the institution’s current and prospective students from admissions, to financial advising through graduation. The session will go over the successes, stress points and data findings, and highlight ways, that through technology, physical space and collaboration, students are supported from before they start till after they finish their studies. 506. East Meeting Room 8 Student Residence & Accessibility: Current trends, best practice and hot topics Sarah Knitter, University of British Columbia, Sarah Knitter, University of British Columbia, Karla Gouthro, University of British Columbia How do matters of student residence and accessibility intersect on campus, in an effort to support the needs of the whole student? Balancing resident needs and expectations, occupancy demands, and the desire for students to progress toward maturity and resiliency can be challenging. Come hear about best practices, current issues and trends emerging for students with disabilities applying to and living in residence. Specific topics will include assessing applications for priority access and room assignment (e.g., single suites, private bath), dietary restrictions, medical marijuana, and emotional support animals. Other diversity issues to be discussed include supporting trans or gender-variant students by accommodating student need and preference through the residence application and assignment process. 507. East Meeting Room 9 It Takes A Village: Lessons Learned from the Back on Track Student Retention Program from 2007 to present. Annette Santos, Simon Fraser University Since 2007, the Back on Track program for students Required to Withdraw has significantly impacted student retention at Simon Fraser University with nearly 3000 students completing the program with success rates up to 77%. In addition to providing an overview of the program’s key components, results and student feedback, it will examine the unique long-standing campus partnerships, program development, implementation and many of the lessons learned over the past 7 years. 508. East Meeting Room 10 Post-secondary case management: Reviewing models and approaches to case management in Canadian colleges and universities Anh Brown, Western University, Joanne Elliott, The University of British Columbia, Karyn Baker, Georgian College, Michelle DeIrish, Centennial College, Shawna Bava, University of Calgary, Jodie Schoenbeck, University of Manitoba In response to the increasingly complex concerns that postsecondary students are presenting with, colleges and universities have been developing and implementing case management approaches to best support these students in navigating and coordinating both campus and community services. This panel presentation will review some of the different models and practices that are being used in colleges and universities across the country. 509. East Meeting Room 11 A novel partnership: Collaborating for policy and well-being at SFU Tara Black, Simon Fraser University, Jo Hinchliffe, Simon Fraser University, Martin Mroz, Simon Fraser University It is well established that policy plays an important role in student well-being and mental health. However, there are few examples of HOW well-being can be considered in policy in post-secondary settings. Thus Simon Fraser University’s Senate and Academic Services and Health Promotion units have joined forces to review policy through a wellbeing lens. This session will share the process, results and learnings. 510. East Meeting Room 12 Get Involved with and Help Shape CACUSS Communications Mitchell Miller, CACUSS (Communiqué Editorial Committee), Katrina Persad, Dalhousie University, Shannon Travers, St. Francis Xavier University CACUSS’s publication Communiqué, as well as its other communication platforms, will be undergoing a community-driven transformation to reflect the changing needs, makeup, and interests of our members. Come learn from the Editorial Committee how you can get involved in – and help shape! – CACUSS communications, in print, online, and in whatever other form you can think of. Tips and advice about writing for the Communiqué publication and (new and improved!) blog will also be provided. 511. East Meeting Room 13 Learning as participation: Engaging in communities of practice in higher education Patty Hambler, University of British Columbia, Laurie Schnarr, University of Guelph, Shaylyn Streatch, Canadian Mental Health Association As CACUSS embarks on a new vision for professional learning and connection, how can we understand and fully realize the potential of this opportunity? A Community of Practice (CoP) is a complex dance – an interaction that allows for learning through doing and connecting. This session will explore the social learning theory roots of CoPs, provide examples and struggles of existing CoPs, and consider the possibilities within CACUSS and at our home institutions for learning and professional growth within Communities of Practice. 512. East Meeting Room 14 Anti-Oppression 101 Krista Lambie, Quest University Canada Overt education about prejudice, discrimination, privilege, and oppression allows students to assess their own participation in systems of power and encourage them to create a more equitable campus community. In this session, presenters will model an interactive approach to facilitating anti-oppression education. The workshop will introduce attendees to tools for developing social justice literacy and engage participants in a discussion about what this education might look like in their organizations. 513: East Meeting Room 15 A Unique Collaboration: A Behind the Scenes Look at the Building of the Toronto Pan Am Sports Centre. Scott McRoberts, University of Toronto Scarborough, Desmond Pouyat, University of Toronto Scarborough This presentation will examine the theme of the changing post-secondary landscape, specifically around athletic and recreational initiatives, through a detailed analysis of the unique collaborations, partnerships, opportunities and challenges surrounding the development, building, transition and initial operation of the Toronto Pan Am Sports Centre (TPASC) at the University of Toronto Scarborough. A look at emerging issues will also be presented. 514: East Meeting Room 16 From application to admission to attending: campus-wide collaboration and support for Aboriginal students. Jeannine Kuemmerle, University of British Columbia - Okanagan, Michelle Davis, University of British Columbia - Okanagan To support Aboriginal student admission, UBC Okanagan's Enrolment Services department, Aboriginal Programs and Services, and the Faculty of Health and Social Development collaborate to support the admission and retention of Aboriginal applicants. This session will outline the supportive admissions process, expanding on the shared initiatives that connect the whole campus - from admissions and student support staff to faculty and peer tutors/mentors - in holistically supporting Aboriginal students in their journey from being UBC applicants to admitted, current, and continuing students. 515: East Meeting Room 17 Residence Life: Unionized Colleen Lewis, University of Victoria, Chelsey Evans, University of Victoria With vote results of 41 people for and 40 against, the paraprofessional Residence Life and Education staff at the University of Victoria unionized with CUPE 4163 in December 2013. We are now a unionized Residence Life program. If you have ever wondered how a department known to utter “It’s not a job, it’s a lifestyle” can operate, positively, in a unionized environment, this session is for you. 516: East Meeting Room 18 From Risk to Reality: Creative Solutions to Marketing & Communications Across Portfolios Lucas Gobert, Ryerson University, John Austin, Ryerson University, Hamza Khan, Ryerson University, Tesni Ellis, Ryerson University, Donica Willis, Ryerson University, Troy Murray, Ryerson University, Bailey Parnell, Ryerson University August 2014: John Austin forms Student Affairs Creative—a group of writers, editors, designers, community managers, and social media marketers that consolidates marketing & communications resources across the Ryerson Student Affairs portfolio. How do we bring value to our colleagues’ projects that support the whole student? Could this strategy work at your institution? Join us to hear Creative’s journey from idea to inception, and learn about our unique model for consolidating marketing & communication resources. 517. East Meeting Room 19 Home away from home: The importance of creating intentional communities for Out of Province Students Leslie Gloor Duncan, Western University Our campuses are growing more diverse and each population attending our institutions faces unique challenges with transitioning and adjusting to the postsecondary environment. New students are seeking belonging and a “home away from home” and often the greater the distance a student is from home, the more challenging the adjustment period is. Campuses have support services for many groups but a population we tend to forget about are our Out of Province Students. 518. East Meeting Room 20 Toward a Sandbox Campus: Building a culture of critical thinking, leadership and innovation Jimi Bursaw, Queensland University of Technology In 2013 the Queensland University of Technology set out to answer the following Dilemma: In the current landscape of cramped curriculum and increasingly vocationalmandate, how do we utilize the co-curricular spaces of our campus to build the creative, critical and sandbox-style tertiary culture that our students are yearning for? This workshop will explore the practices, principles, and designs underpinning QUT’s popular Leadership, Development & Innovation program while engaging participants in analysis of their own contexts. 519. West Meeting Room 107 Facilitating Students’ Career Decision Making Process during Uncertain Times Anna-Lisa Ciccocioppo, University of Calgary As students progress through their postsecondary programs in 2015, they are experiencing the uncertainty of economic downturns and other local, provincial, national and international events that may affect their perceived range of career options. This interactive session will review the literature as it relates to the current uncertain climate, helpful theoretical perspectives, and discuss strategies for counsellors, career practitioners, advisors and other student services professionals to help students make informed decisions in difficult circumstances. ______________________________________________________________________ 520. West Meeting Room 108 A Residence for All Tanja Beck, McGill University, Emily Clare, McGill, Xindi Li, McGill, Cameron Butler, McGill Student Housing is an integral part of student life and learning. It provides a space where students live, eat, sleep, study and engage and interact in multiple ways. Ideally, all students should have equal access to on Campus Housing and feel included in activities and events. The presentation will share the development, conduction and outcomes of a UD Audit of Student Housing and Hospitality Services. 521. West Meeting Room 113 See ___ Through my Eyes: Awareness Raising through Participatory Photography Gordon Dionne, Concordia University The Access Centre of Concordia University held an awareness-raising campaign of student artwork and photography. Rallying around the theme of “See ___ Through My Eyes” each student wrote a phrase or paragraph to accompany the images they created to symbolize or express their feeling about disability, inclusion, access and social justice in order to raise awareness about the realities that they face on a daily basis. This presentation will take you through the process from initial conceptualization to the final product. Tuesday, May 26th, 2015 | 2:30PM – 3:15PM Concurrent Session Six | 45 Minute Breakout Session 601. East Meeting Room 1 Ensuring Wellness is Priority #1 for Student Staff Ian Crookshank, Ryerson University, Brandon Smith, Ryerson University What is more important for an individual: wellness, academic performance, or role expectations? This fall, Ryerson University Housing & Residence Life saw an influx in atypical, high level incidents. This, combined with feedback expressed in individual meetings between paraprofessionals and the Director, demonstrated a clear need for a wellness program which was launched in January. This presentation will discuss findings, learning, and next steps to ensure the paraprofessional staff team are supported as people first. 602. East Meeting Room 2 Incoming Student Transitions: Using the Summer Months! Melanie Koenderman, Quest University Canada The months between receiving your acceptance letter and beginning classes can be used strategically to begin the preparations and transition process that are such a significant part of the first year experience. Learn about how we at Quest University Canada use social media, webinars, assigned reading, campus visits, and pre-arrival counseling to pro-actively assist in mitigating the challenges of starting university, set students up for academic and personal success, and foster a sense of community. 603. East Meeting Room 3 Breaking down barriers: Examining access to policies and programs for mature postsecondary students Tricia van Rhijn, University of Guelph, Jacqueline de Guzman, University of Guelph, Caitlyn Osborne, University of Guelph, Donna Lero, University of Guelph An understanding of the unique factors impacting retention of mature undergraduate students is essential to engage, and best serve the needs of this quickly-growing population. As part of the Pathways Project, policies and programs for mature students were examined and critically analyzed. Participants will learn about findings from this innovative project and participate in discussions regarding future directions for policy and programs as they relate to mature undergraduate students. 604. East Meeting Room 5 Using Logic Models to link Student Affairs Programming to the whole campus context. Mary DeMarinis, Justice Institute of British Columbia, Ian Cull, UBC Okanagan Programs developed in the Student Affairs portfolio are often based in theory with clear student development outcomes. While this is an important element of good programming it has become increasingly more important to understand how student affairs initiatives link to institutional goals such as greater academic success and retention. This presentation will describe how logic models help develop a culture of assessment and ensure that student affairs programming is complementary to the academic enterprise. 605. East Meeting Room 6 A Strategy for Developing Strategic Thinking Shaun Carson, Humber College Strategic thinking comes easily for some, and for others…it’s an acquired skill. Either way, strategic thinking is necessary in a post-secondary institutional environment. Join us in learning how we have, and are still in the process of, developing strategic thinking practice in our department. In this breakout session, we will share our model (from the book “Death by Meeting”) and approach, and engage you in conversations regarding your own institution’s level of strategic thinking. 606. East Meeting Room 8 Professional Development CACUSS Style Karen Cornies, Redeemer University College, Jack Dobbs, Mount Royal University, PD Committee, Assorted, David Newman What professional development do you want to see offered through CACUSS? What professional development will help you grow and thrive in your work? What Professional Development has CACUSS offered and what should it offer in the future? Results from the needs assessment process will be reviewed, analyzed and discussed with a focus on next steps for professional development. This is your chance to have a voice in the professional development CACUSS offers in the future. 607. East Meeting Room 9 Club Hubs instead of Fight Clubs: Fostering Collaboration and CCR Recognition with Campus Organizations Kimberly Elias, University of Toronto, Adam Kuhn, University of Toronto, Kristen Wallace, University of Toronto The number of campus organizations has proliferated, and it is time to bring students together. Learn about the Club Hub pilot project at the University of Toronto, where offices have created intentional programming to bring together groups with similar interests, and as a means to encourage collaboration. Presenters will also speak to how campus organizations can receive recognition on the Co-Curricular Record, and how Club Hubs can play a role in the validation process. 608. East Meeting Room 10 Creating Canadian Tutor Training Standards Lyn Benn, Kwantlen Polytechnic University, Alice Macpherson, KPU This moderated panel presentation will provide participants with the opportunity to explore the positive (plus), negative (minus) and interesting aspects of having a standards and credentialling process for tutoring/mentoring/support programs. Panelists will introduce the various aspects of such programs speaking from their own experiences and research in this area. Models for tutor/mentor training and materials that have been developed to provide both tutor training and tutor trainer training will be presented. Discussion will be encouraged throughout regarding ways in which a standards and credentialling authority could be established. 609. East Meeting Room 11 Career Education Re-imagined: Ryerson’s New Model of Holistic Career Development Caroline Konrad, Ryerson University, Rachel Barreca, Ryerson University Ryerson is transforming the way our students engage with their career education. This presentation will share key facets of the Ryerson Career Model, including proactive, thoughtful collaborations with Student Affairs partners and an integrated approach which bases teams both in Faculty and the Career Centre. The session will also cover how the model, which is grounded in student development theory, takes into account the diverse needs of equity-seeking groups, and focuses on delivery formats which emphasize peer learning and formal engagement with student groups and leaders. 610. East Meeting Room 12 ReNEWing Leadership: Increasing Accessibility, Collaboration, and Student Participation in Leadership Development Programming Jill Charnaw-Burger, University of Toronto This breakout session will highlight strategies used to reinvigorate a co-curricular record Leadership Certificate Program, resulting in a doubling of student participants and a 300% increase in program completion rates. Discussions will centre around increasing student access; enhancing applicability and transferability; creating connections with academic programs and faculty; establishing collaborative partnerships with crosscampus student affairs administrators; and marketing and promotional efforts that maximize student interest and uptake. 611. East Meeting Room 13 Engaging the Community in creating a Healthy Campus at SFU Rosie Dhaliwal, Simon Fraser University, Martin Mroz, Simon Fraser University, Tara Black, Simon Fraser University, Alisa Stanton, Simon Fraser University Meaningfully engaging campus members is a key feature of SFU’s Healthy Campus Community initiative. This session describes how key engagement activities have built momentum, by bridging relationships with a diverse range of campus stakeholders, and created opportunities for collaboration. The Champions for a Healthy Campus Community project and the Healthy Campus Community Consultation will be shared as examples for how to effectively engage staff, faculty and students in meeting health promotion objectives on campuses. 613. East Meeting Room 15 Systemic change at the University of Manitoba: Implementing the recommendations of the “Cooper Commission” report on accessibility and accommodations Brandy Usick, University of Manitoba, Carolyn Christie, University of Manitoba, Laurie Anne Vermette, University of Manitoba The University of Manitoba is taking a collaborative approach to institutional change regarding disability related accommodations. An ad hoc Senate Executive committee’s extensive review on accommodation and academic requirements culminated in a report with several recommendations approved by the academic community. This presentation will provide information on key areas of change: policy, academic requirements, service provision, and education. Lessons learned and best practices will be shared along with opportunities to discuss applicability to your own institution. 614. East Meeting Room 16 Does higher education support the integration of people with disabilities in Canadian society? Jeanette Parsons, Queen's University Post-secondary education is widely assumed to be key to integrating Canadians with disabilities in society. Yet higher educational institutions do not track outcomes specifically for students with disabilities. How can we be sure that higher education social policies are effective? Stats Canada’ ‘General Social Survey’ tells us that the daily activities of Canadians with disabilities are becoming more like their non-disabled peers. Public policy concerning higher education may have an influence on this convergence. 615. East Meeting Room 17 Creating settings and supports that promote wellbeing and social inclusion of international graduate students: Launch of the graduate International Mentorship Program Karin Kosarzova, Simon Fraser University The session will introduce an innovative model of programming for international graduate students. The SFU Graduate International Mentorship Program creates settings that go beyond typical services - one that supports the development of the "whole student" and recognizing diversity. Discussed will be the importance of creating environments that address non-traditional needs of these students. For example, support for their families, inclusivity, social connectedness, and producing holistic systems that promote well-being and contribute to student success. 616. East Meeting Room 18 Speaking Your Language: Enhancing Mental Health Support for International Students Nicole Kelly, University of Toronto, Arif Abu, Ryerson University From May 2014 to March 2015, the Speaking Your Language project, a government of Ontario-funded partnership between Ryerson University, the University of Toronto and OCAD University, investigated barriers that prevent international students from seeking mental health support. This presentation will highlight key findings from student consultations and academic literature and reflect on the opportunities and challenges of introducing culturally- and linguistically-specific approaches to raising mental health awareness and providing international student support. 617. East Meeting Room 19 Cancer-related Psychosocial Issues and Intervention within the University Student Population Karen Flood, University of British Columbia Due to the prevalence of cancer, Student Service Professionals will be approached for support by students with cancer-related concerns from their or another’s past or current diagnosis. It is important to understand these physical and psychosocial issues. Drawing from research and clinical experience in the area of psychosocial oncology, the presenter will discuss cancer-related concerns in the student population and interventions that promote increased coping. Information is most useful for Counsellors, Disability Staff and Physicians 618. East Meeting Room 20 From Cycle to Circle: Indigenous Ways of Knowing and the Assessment Cycle Lisa Endersby, Higher Education Assessment & Technology Consultant, Jill Treen, University of Ontario Institute of Technology, Jill Thompson, University of Ontario Institute of Technology The assessment cycle has become a highly recognizable feature in our ongoing journey into learning outcomes and data collection. As we travel the cycle, it is easy to get lost in the momentum this roundabout can create. How can we stop simply spinning our wheels? Join us on a new journey as we move beyond the cycle to explore assessment as a circle, infusing Indigenous ways of knowing into our standard, sometimes unexamined practice. 619. West Meeting Room 107 “Defining Success”: Building Community and Facilitating Faculty-Student Connections for First Year Students in Transition Andrea Moon, Ryerson University, Dan Cantiller, Ryerson University At a large, urban campus, it can be especially difficult for students to make connections with faculty outside the classroom, where evaluation may be perceived as implicit, and the “experts” unapproachable. Join us to learn about the evolution of a faculty-student engagement program modeled loosely on French literary and philosophical Salons. This collaboration between Student Housing and Student Learning Support helped to humanize faculty and build connections in an intentionally constructed, intimate and informal setting. 620. West Meeting Room 108 Under the radar: Identifying and supporting university students with a history of undiagnosed reading difficulties Bradley Bergey, Dalhousie University, Annie Laroche, Dalhousie University, S. Hélène Deacon, Dalhousie University This session describes evidence-based practices for identifying and supporting the achievement of an often overlooked and academically vulnerable population: university students with a history of reading difficulties. We explain how universities can proactively identify these students through low-cost, easy-to-reproduce, and scalable procedures. We also highlight a promising peer coaching study skills training program. Join in a discussion about how to identify and help these students at your institution. _____________________________________________________________________ 621. West Meeting Room 113 Supporting the Whole Student: Integrating Writing Support and Holistic Student Development Natalya Androsova, Ryerson University This program intends to present an innovative approach of integrating writing support and holistic student development in Student Learning Support. My insights and student feedback from several collaborative writing programs that include such integration are presented in order to challenge and expand the existing methodological model of writing support and to generate a more holistic model that goes beyond the technical elements of writing and focuses instead on holistic student development and success. Tuesday, May 26th, 2015 | 3:45PM – 4:30PM Concurrent Session Seven | 45 Minute Breakout Session 701. East Meeting Room 1 UR Guarantee Program Naomi Deren, University of Regina The University of Regina’s UR Guarantee (URG) Program is an innovative program that provides support for students as they transition into University, while they are students, and as they prepare for life after university. We will discuss the theory behind URG, and its goals. We will give an overview of how the program works, discuss the challenges we have had, and demonstrate how the program has evolved to become a holistic support system for students. 702. East Meeting Room 2 First-year Transition Strategy: Tearing Down Silos to Maximize Collaboration. A Case Study of Glendon College, York University David Ip Yam, Glendon Campus, York University, Rosanna Furgiuele, Glendon Campus, York University, Amanda Sartori, Glendon Campus, York University Drawing on a case study of first-year transition at Glendon College, the bilingual Campus of York University, and inspired by Tinto’s (2012) recommendations for Administrative Action for Student Retention and Graduation, presenters will share lessons learned on the importance of integrating programs and services with panuniversity initiatives while respecting one’s mission and uniqueness. Session participants will have the opportunity to reflect on their own first-year transition strategy and discuss implications. 703. East Meeting Room 3 Knowing Me, Knowing You - It's the Best I Can Do Jeffrey Burrow, OISE/University of Toronto, Jacqueline Beaulieu, OISE/University of Toronto, Kathleen Moore, OISE/University of Toronto, Tricia Seifert, Montana State University A common sentiment of student affairs staff is that “faculty just don’t know what we do”. A recent study of 11 institutions across Canada sought to understand how faculty and staff learned about programs and services on campus, their knowledge and awareness of them, and the degree to which they referred students. Using this data, session participants will identify how they might apply these findings to their professional practice and campus communities. ______________________________________________________________________ 704. East Meeting Room 5 You Had Me at Zombie: Career Planning in the Walking Dead Era Cliff Robinson, Thompson Rivers University, Shyann Vosper, TRU, Kamloops When we rebuild the world after the zombie apocalypse, what would be your role? Career practitioners at Thompson Rivers University recently renovated the Holland Party exercise, created by Richard Bolles a decade ago, around this question. The Walking Dead-themed career workshop has been successfully delivered several times this year to groups of prospective students. This entertaining session will invite participants to walk through this career workshop and explore their own contribution to the rebuild. 705. East Meeting Room 6 The Mental Health Framework in Action – from Strategy to Implementation Deanne Fisher, OCAD University, Jennifer Robinson, OCAD University OCAD University engaged its community in the implementation of a comprehensive, student centered mental health strategy utilizing evidence-based practices. The project focused on the domains of: Awareness, Training and Education; Curriculum and Pedagogy; Policies and Procedures; and Programs and Services and incorporated our institution’s expertise in art-based evaluation and design process to engage students and faculty. This session will be of interest to any campus moving from mental health strategy to implementation. 706. East Meeting Room 8 Enhancing The Student Experience for Professional Graduate Students Drew St. Laurent, University of British Columbia, School of Nursing, Rana Hakami, University of British Columbia, School of Nursing We currently supports four Graduate Programs. Our students are Registered Nurses (RNs), have families, are required to continue to work, and engage in their graduate studies full time. You might ask, “How do we get them to actually attend orientation?” Since 2012, we have worked with Faculty to design an interactive orientation to bring students, faculty, campus resources, and community partners together. Our goal is developing all aspects of their identity as graduate prepared nurses. Attendees will hear our strategies for success, areas for improvement, and feedback from students and faculty. 707. East Meeting Room 9 Putting Politics Aside: Understanding and Working With Your Students’ Union Josie Steeves, University of Saskatchewan With almost two million members, students’ unions in Canada have transformed from social clubs into largely independent organizations responsible for multi-million dollar budgets and providing important student services (Jones, 1995). However, they have largely been absent from student services discourse as a whole, and particularly in Canada (Kuk, Banning, & Thomas, 2009). This breakout session aims to provide student services professionals with the information and tools needed to build better relationships with student leaders. 708. East Meeting Room 10 Planning, Implementing, and Evaluating a new Routine Adult Vaccine Program for Students, Staff, and Faculty Gabriella Szabo, Concordia University Health Services University students in Canada are not as immunized as they should be against various vaccine-preventable diseases. They are therefore more likely to get and spread these diseases. We will discuss our experiences planning, implementing, and evaluating a new Routine Adult Vaccine Program at a large Canadian university’s Health Services. 709. East Meeting Room 11 Successful Starts: Enhancing Orientation & Transition Programming Melinda Scott, University of Toronto, Leah McCormack-Smith, University College, University of Toronto, Cameron McBurney, University College, University of Toronto Over the course of the 2013-14 academic year the Office of the Dean of Students in collaboration with student leaders engaged in a process designed to enhance the academic orientation and transition programming offered to incoming students. This presentation will provide an overview of the expanded academic orientation programming included in the 2014 Orientation schedule and share the results of the assessment. 710. East Meeting Room 12 Journeying Towards Mino-Bimaadiziwin: Holistic Support for Aboriginal Learners Cara Wehkamp, University of Guelph, Natasha Smith, University of Guelph First Nation. Métis. Inuit. Urban. First Generation. Multiracial. Parent. Mature. Aboriginal learners encompass an array of identities and lived experiences. In order to walk alongside these learners, we need to meet them where they are at on their personal journey. This session will explore the evolving expressions of Aboriginal identity on our campuses and how to best provide holistic development and support. This session is intended for participants from various worldviews, service areas and disciplines. ______________________________________________________________________ 711. East Meeting Room 13 Shared care for students: a marriage made in heaven Janine Robb, University of Toronto, Andrea Levinson, University of Toronto, Sandra Yuen, University of Toronto, David Lowe, University of Toronto The University of Toronto is developing a coordinated, shared care model of service delivery where family physicians have timely access to interdisciplinary consultation for their students. Monitoring and evaluation is being carried out re. Service utilization, efficacy of the model and satisfaction from students and care providers. Learners will be trained in this interdisciplinary collaborative partnership model in a student healthcare setting. 712. East Meeting Room 14 Creating a Safer Campus Community at Mount Royal University D. Gaye Warthe, Mount Royal University, Rachelle McGrath, Mount Royal University Using the social-ecological model as a framework, this session will highlight how Mount Royal University (MRU) is building a campus community that is safe for students and employees. Violence prevention activities at MRU emphasize promoting protective factors and reducing risk factors of dating, domestic, and sexual violence at the individual, relationship, community, and societal level. This session will provide participants with an understanding of potential facilitators and challenges in developing and implementing university-wide prevention initiatives. 713. East Meeting Room 15 Career In Gear: The Right Fit for the Right Program Lillian Lake, Nova Scotia Community College-Truro Campus, Constance Huyer, Nova Scotia Community College-Waterfront Campus ‘The right fit for the right program.’ Often students make a decision about an educational program based on unclear expectations and external motivators with little or no career advisement. With open access, CAREER IN GEAR - gives prospective or current students career development tools to support self-discovery of their skills, values and interests in a fun and interactive environment using synchronous and asynchronous communications, web applications and social media prior to meeting a career development specialist. Come and learn about this new and innovative way to advise to a good educational fit. 714. East Meeting Room 16 “Digital Communications – not a ‘like to have’ anymore.” Michael Ferguson, Humber College, Jill Charnaw-Burger, University of Toronto, Kaitlin Klaas, University of Toronto, Hamza Khan, Ryerson, Bailey Parnell, Ryerson, Tesni Ellis, Ryerson There is no need to convince you that digital communications is a necessity in connecting with our students. But how do you maintain it? Make it grow? Where can you find resources? How do you create effective content? Whether you have just started or are well on your way, the Digital Communications in Higher Ed Canada (DCHEC) community of practice is here to share some quick practical ideas on how to help create, grow and maintain an effective digital communications strategy. 715. East Meeting Room 17 Online and Blended Training for Student Staff/Volunteers Brock Richardson, University of Alberta Participants will review a recent transition of Resident Assistant training at the University of Alberta to a blended (online and in-person) format. The session will be practical in approach, focussing on potential benefits and barriers of transitioning an existing training program to a blended format, and what such a process might involve. Lessons learned and a practical model will be shared from the UAlberta example. 716. East Meeting Room 18 Utilizing a Coordinated Community Response Approach to Creating Effective Accommodation Support Plans for High Needs Students Jesmen Mendoza, Ryerson University, Amanda Masterton, Ryerson University, Natalie Roach, University of Manitoba Developing and supporting students at post-secondary institutions with complex mental health disabilities is a challenging affair for accessibility services on campus. This workshop will present information and an illustration on the development and application of a Coordinated Community Response Model, at the presenters’ home institution, as a way of responding to students with such concerns. Attendees will be guided through a facilitated discussion and brainstorming of methods that they can take to their own institutions. 717. East Meeting Room 19 The READ Initiative: enhancing access and inclusion within the campus community and beyond. The Carleton experience Dean Mellway, Carleton University, Larry McCloskey, Carleton University Carleton's READ Initiative (Research, Education, Accessibility and Design) is working across all academic units and service departments at Carleton to promote, support and increase access and inclusion for persons with disabilities, enhancing accessibility across the whole campus community and engaging Carleton's expertise in all disciplines in the global accessibility agenda. This session with describe the process and structure of READ and provide an overview of the many inittives completed and currently underway. 718. East Meeting Room 20 Destination Collaboration! Launching A New Student-Led Peer Support Program Jennifer Lingbaoan, Kwantlen Polytechnic University, Susan Vincent, Kwantlen Polytechnic University, Alisha Chauhan, Kwantlen Polytechnic University, Rehana Campbell, Kwantlen Polytechnic University Interested in launching a peer support program? Don’t know where to start? With today’s post-secondary students feeling more overwhelmed and stressed than previous generations, institutions are seeking creative support alternatives. The Kwantlen Student Association and KPU Counselling took the opportunity to collaborate with the untapped resources of students to develop a student-led Peer Support Program. From marketing to training, leadership and more, learn how one institution made this happen! 719. West Meeting Room 107 Good Practises for Creating a Culture of Consent on College and University Campuses Ashley Bentley, AMS Sexual Assault Support Centre, UBC Sexual assault prevention and response strategies have recently been at the forefront of discussion on university and college campuses. In order to create safer campus communities, it is vital that all universities and colleges have an awareness and understanding of this issue. This workshop will engage participants in an interactive discussion on good practises for creating a culture of consent by focusing on prevention tools, response strategies, reporting and disciplinary actions. It will also discuss policy development and tips for building capacity and community within an educational institution. 720. West Meeting Room 108 Building Success: Advancing Accessibility through the use of Volunteer Programs in a College/University Environment Bruce Hamm, Paul menton Centre, Carleton University This session will showcase our work leveraging volunteers to enhance services provided by the Paul Menton Centre for Students with Disabilities (PMC). Disability Service Offices are tasked with primary responsibility of providing increasingly complex support increasing numbers of student with disabilities. At the same time we operate in a fiscal environment where budgets often cannot keep pace with escalating costs. We will discuss how the PMC Volunteer Program helps Carleton University meet the needs of its students in unique and creative ways while at the same time adhering to budgetary realities. Tuesday, May 26th, 2015 | 4:45PM – 6:00PM Concurrent Session Eight | 75 Minute Interactive Session 801. East Meeting Room 1 Paper Launch: Service Assessment Tool for Post-Secondary Student Mental Health Su-Ting Teo, Ryerson University, Meg Houghton, Humber College, Cheryl Washburn, UBC, John Meissner, Carleton University In follow up to the CACUSS 2014 presentation: “In House and Outsourced Health and Counselling Services: How Do They Stack Up?”, a group of practitioners representing diverse post-secondary institutions across Canada will present a paper to assist campuses in making objective decisions regarding health and counselling services to best meet the needs of their students. 802. East Meeting Room 2 What’s In It For Me? Engaging Students Who Don’t (Seem To) Give A Crap Freeman Woolnough, Queen's University, Carmen Law, Queen's University Too often, we run fantastic programs and educational campaigns – but the students we want to attend hardly ever show up! Is it possible we’re going about this all wrong? Using research from the worlds of marketing, political science, and even pick-up artists, participants will learn how to increase student buy-in and engagement. Through a combination of activities, information, and facilitated discussion, participants will develop a promotion strategy which can be used for their own programs. 803. East Meeting Room 3 Standards for Canadian Co-Curricular Recognition Programs Chris Glover, Dalhousie University, Kimberly Elias, University of Toronto In recent years, many institutions have adopted Co-Curricular Recognition Programs. Within this movement a new network has been established with representation from over 70 post-secondary institutions across the country. As more institutions continue to implement programs and as these programs become more recognizable to external audiences, the discussion of the need for a common set of principles, or guidelines has emerged. In this interactive session Kimberly Elias from the University of Toronto and Chris Glover from Dalhousie University will present a draft position paper on suggested guidelines for co-curricular recognition programs in Canada. Attend this session and participate in the discussion! 804. East Meeting Room 5 Helping Students with Eating Disorders to Flourish on Your Campus Caroline Stewart, Homewood Health Centre, Samantha Durfy, Homewood Health Centre Given the complexity of students’ needs, providing specialized mental health services on campus can be challenging. Specifically, providing services for students with eating disorders can be difficult as the students’ needs often go undetected. Students with eating disorders face challenges with retention, academic performance and campus engagement. Bringing our experience as mental health clinicians, we will apply the CACUSS Post-Secondary Student Mental Health Framework to further support transformative learning for these students. 805. East Meeting Room 6 Advising Student Leaders in a Canadian Context: Exploring Programs and Resources Shannon Thibodeau, University of Guelph Supporting student leaders in learning and leading in their roles can be both fun and challenging. Student leaders can benefit from strong advising models and resources that keep their development and well-being at the forefront. This interactive session is designed to explore a variety of resources for use in advising student leaders and organizations in a Canadian context. Participants are encouraged to bring their own resources to share. 806. East Meeting Room 8 #RoadtoCACUSS: A Reflective Journey of Personal and Professional Development Kaitlyn Taylor-Asquini, Ryerson University, Jen Gonzales, Ryerson University, Hamza Khan, Ryerson University, Brandon Smith, Ryerson University, Troy Murray, Ryerson University, Nick Asquini, Ryerson University What happens when you put 6 Student Affairs professionals in an RV for a trip across two countries, three provinces, and seven states? Find out as members of #RyersonSA put their relationships on the line and embark on the #RoadtoCACUSS. After visiting several universities along the way, they’ll summarize what they learned, and how this experience could translate into transformative programming for students and staff alike. Participants will have the opportunity to generate innovative ideas on crossdepartmental collaboration. 807. East Meeting Room 9 The importance of Faith/Culture and understanding in a diverse environment! How to foster a dialogue focused around mutual understanding Mitch Reiss, Ryerson University This interactive session will focus on how campus communities’ benefit from the dynamic effects of programing based on both inter-faith/ inter-cultural partnerships and events focusing primarily on general exploration and exposure of faith and culture. The session will discuss past successful examples of inter-faith/inter-cultural collaboration and cultural based education as well as research focused on its impact. Following the presentation there will be a facilitated discussion on ways to create programing that challenge misconceptions and fosters mutual understanding in a multi-cultural environment. Participants will then have an opportunity to share both positive and negatives experiences. Though mutual understanding and respect builds a stronger campus community. 808. East Meeting Room 10 WHAT'S STOPPING YOU? Michele Matthews, Speed Badminton Canada, Farbod Moheb Khosravi, Speed Badminton Canada (SBC), Michele Matthews, Speed Badminton Canada, David MacKenzie, Speed Badminton Canada, Kim Matthews, Speed Badminton Canada, Afshin Khosravi Overcome barriers to participation in physical activity, while overcoming increased pressures on campus budgets, facilities, and staff. Easy to teach and learn, speed badminton is the recreational game/world championship sport that is easily accessible to a wide community, requires no new infrastructure because it is played without a net and uses portable courts, so takes only minutes to set up for play indoors or outdoors – in winds to 27 km/h – anywhere there’s wide open space. 809. East Meeting Room 11 PLAN: Post-secondary Links to Academic Navigation Candice Kavanagh, Paul Menton Centre, Carleton Universty, Amanda Bettencourt, Carleton University Transition programming is a vehicle for early knowledge mobilization. Students learn to navigate the unique prescriptive guidelines of the post-secondary setting and gain insight into potential cognitive challenges. Tools for early dissemination and the development of purposeful programming that uniquely addresses the transitional needs of students with disabilities will be discussed. We will draw heavily on ten years of experiential practice of implementing transition programs that have served over 5000 prospective post-secondary students with disabilities. 810. East Meeting Room 12 What are the health promotion needs of the aboriginal students? Pierre-Paul Tellier, McGill University, Paige Isaac, McGill University, Lina DiGenova, McGill University Indigenous populations are known to suffer from multiple major health issues which are believed to be related directly to a variety of life experiences including among others historical trauma. A variety of buffers are theorized to reduce the impact due to these negative factors. The purpose of this session is to discuss the health concern of indigenous students, and the pertinent issues to address in developing a culturally appropriate health promotion program for this population. 811. East Meeting Room 13 Chili’n’Conversation: Feeding the whole student; building a healthy community. Kathy Offet-Gartner, Mount Royal University, Kelli Rae Morning Bull, Mount Royal University Attending to the needs of the whole student within a whole and healthy environment requires attending to more than academics and basic needs. Hence finding ways to offer services and information in wholistic ways is paramount. This presentation is designed to share one such wholistic approach; “Chili’n’Conversation” is a group that supports basic needs, as well as others identified as necessary for the development of the whole student—it works and we’d like to share! 812. East Meeting Room 14 Resilience: Implications for Post-Secondary Students Diagnosed With AD/HD Mirjam Knapik, Mount Royal University The construct of resilience is typically framed as the capacity to maintain or recover health following day-to-day challenges or adverse experiences. This presentation will explore how the construct of resilience can inform student and community approaches to supporting success in post-secondary for students diagnosed with AD/HD. I will review research on resilience and AD/HD. Participants will be given resources and invited to engage in dialogue about what promotes resilience on campuses for students with AD/HD. 813. East Meeting Room 15 Trends, Challenges and Competencies: A Snapshot of SAAS in Canada Today Jennifer Browne, Memorial University of Newfoundland, Diana Boyd, Memorial University As part of a longitudinal study exploring the trends, challenges, professional development and demographics of Chief Student Affairs Officers (CSAO’s) across Canada, the results from the 2014-2015 survey will be shared. As indicated by those currently in CSAO positions, a snapshot of the current professional field and important issues and trends will be highlighted. With contributions from CSAO’s representing both university and colleges, private and public institutions the findings provide a vital picture. 814. East Meeting Room 16 Building a Mindfulness Community On Campus Erin Bradford, University of Toronto, Naomi Ball, University of Toronto Scarborough In this interactive session, join us in an experiential workshop based on our well attended on-campus Meditation and Relaxation group. Learn some of the philosophical foundations of Mindfulness, the research that supports it as a pathway to health and wellness, and experience a short guided meditation. A primary focus will be the sharing of content, tools and resources so that participants are inspired to build flourishing Mindfulness communities on their own campuses. 815. East Meeting Room 17 How Much Therapy is Good Enough? Tayyab Rashid, University of Toronto Scarborough According to National College Health Survey completed by 38, 171 students on 34 Canadian post-secondary institutes in Spring 2013, 14% students report being diagnosed or treated by a professional for a psychological disorder within the last one year. These results are consistent with trends reported previously which suggest that severity and chronicity of mental health concerns among post-secondary students has been increasingly steadily. With the help of a research grant from CACUSS, the Health & Wellness Centre, at the University of Toronto Scarborough has explored how many sessions, may be necessary to demonstrate a statistically and clinical significant change towards recovery among post-secondary students in Canada. This presentation will share the salient finding of the study. __________________________________________________________________ 816. East Meeting Room 18 Avoiding the morning news: Developing a whole-campus misconduct prevention strategy Nona Robinson, Trent University, Barry Townshend, Trent University This session will explore how to develop a campus-wide misconduct prevention strategy that focuses on empowering students, peer-based learning, community development, and problem-solving approaches, using multiple points of contact and empathy development. This strategy engages all members of the campus community in developing the skills needed to identify and prevent causes of major student misconduct. Participants will have the opportunity to use a strategy framework to develop approaches and programming on their own campuses. 817. East Meeting Room 19 Workplace Wellness: Practicing What We Preach Nathan J. Cooper, McMaster University This session will be divided into two parts the first of which will outline an innovative pilot project to address workplace wellness based on collaboration between staff, human resources, and graduate students. This workplace wellness initiative is designed to provide an interactive, experiential opportunity for staff and faculty to engage topics such as stress management, work life balance, and fitness/ nutrition. It will be informed by content experts from both Kinesiology and from cutting edge practice in teaching and learning. The latter half of the session will be a condensed version of one of the aforementioned workshops. Each workshop will involve some discussion of the principle components of effective behaviour change. 818. East Meeting Room 20 Integration within Student Affairs to support Experiential Learning across the institution: Beyond traditional cooperation and collaboration Susan Grossman, University of British Columbia, Kim Kiloh, University of British Columbia, Carol Naylor, University of British Columbia, Katherine Beaumont, University of British Columbia Experiential learning has become a core strategy in producing career-ready graduates who can approach problems creatively and critically, work across differences and navigate complexity. Increasingly multiple areas within student affairs are being called to support Experiential Learning in partnership with Faculties. Three student affairs units at UBC will share their challenges and successes in moving beyond traditional collaboration and cooperation, toward a more truly collective and integrated approach to supporting Experiential Learning across their campus. 819. West Meeting Room 107 Collaborative Resilience: Working across differences to support the whole student Luke Dawson, UBC, Luke Dawson, UBC - Student Support and Advising, Tam Uden, UBC - Student Support and Advising, Peter Wanyenya, UBC - International Student Development, Yuko Ikegami Lee, UBC - Faculty of Science Post-secondary institutions across Canada are increasingly internationalizing. Diverse student interests and needs require us to innovate not only in our pedagogical approaches, curricular choices, and research scope, but also our student affairs approaches and practices. Through our shared work as advisors for an international student award program we will share our collaborative model of supporting our students cross functionally and share some of our challenges and success of working together to support the whole student. ______________________________________________________________________ 820. West Meeting Room 108 Supporting Student Staff: Fostering Personal Development for a Post-Graduation Life Leah McCormack-Smith, University of Toronto Supervising student staff is both a challenging and rewarding endeavor. As supervisors, it is important that we find meaningful ways to help our student staff grow in their jobs, hoping that they get personal fulfillment (and not just a pay cheque) out of their time with us. This presentation will examine the best practices we use at University College at the University of Toronto to help our student staff develop meaningful experiences in their positions with us, and how we help them consider how these experiences help to support their future goals. ______________________________________________________________________ 821. West Meeting Room 113 Restorative Justice Workshop Dr. Brenda Morrison, Simon Fraser University Join Dr. Brenda Morrison, the Director of the Centre for Restorative Justice at SFU as she challenges us to rethink justice. Dr. Morrison will discuss the latest research in transformative and restorative justice, including her work with the Safe Schools and Communities Special Interest Group of the American Education Research Association. Dr. Morrison will share her insights in implementing restorative practices on campus, building collaborative partnerships and will highlight her most recent projects. A brief overview of the history of restorative justice will be provided for those less familiar. Wednesday, May 27th, 2015 | 10:00AM – 10:45AM Concurrent Session Nine | 45 Minute Breakout Session 901. East Meeting Room 1 "THANK University" Blake "Fly" Fleischacker, Author, Speaker, Music-Maker You will leave this session with the one tool (physically in your pocket) that will boost your organizational culture...as well as your own relationships with colleagues, family members, friends and partners. Similar to his consulting work with campuses, Blake will give you innovative, proven and easy-to-implement methods of recognition that will benefit your profession and your personal life. You will see the impact of these methods as they get implemented mid-session and then around the hallways of this conference. 902. East Meeting Room 2 Alcohol ABC's: An E-Learning Course on Alcohol Safety Duane Rendle, St. Michael's College in the University of Toronto After unsuccessfully searching for an E Learning course on alcohol safety that catered to Canadian (rather than American) students, our College decided to create its own. The result is Alcohol ABC's (which stands for Always Be in Control), a harm reduction course on alcohol safety that all our incoming residents are now required to complete. This presentation will provide an explanation on why we decided to create our own course, a brief overview of its 7 chapters, as well as an introduction to our corresponding poster campaign. 903. East Meeting Room 3 Who is the Whole Student to a Community? Megan Sager, University of Guelph Historically in student affairs, we act as agents of change, advocating and supporting the success of equity-seeking individuals and groups and helping to create more inclusive campuses. Yet when student demographics, attitudes, and needs continue to diversify and institutional resources are limited, today’s reality makes it difficult for institutions to be all things to all students. This interactive session will explore whose role is it to support the development and well-being of the whole student. 904. East Meeting Room 5 A Tailored Approach to Career Development for Graduate Students Ferzeen Sammy, University of Toronto Graduate students have specific and unique needs for career development and planning. Departments are now starting to integrate career planning into the graduate training curriculum, and tailoring to the individual needs of their students. The tailored approach aims to prepare graduate students for successful careers in the Life Sciences, create a sense of community, and maximize the institution’s resources as a whole. This session will present the tailored approach to graduate student career development being used at the Faculty of Medicine, University of Toronto. 905. East Meeting Room 6 Building tools for innovations in e-mental health outreach and care Emily Yung, McGill University, Nancy Low, McGill University, Giuseppe Alfonsi, McGill University With the changing role of technology in health care and the lives of students, staying informed of its uses in developing strategies to improve campus mental health is critical. We will discuss evidence-based approaches of mental health communications among young adults and examples of online mental health tools in development by McGill University. Participants will learn about the challenges and successes in building online mental health tools and share their strategies of mental health outreach. 906. East Meeting Room 8 Whole-systems thinking and design: Engaging internal and external community consultants to enrich student life programs and services Valeria Cortes, Tlatoa Consulting, Ian Simmie, McGill University, Sarah Manolson, McGill University/Manolson Consulting In this session, you will learn ways to engage community consultants in the process of enriching your student life programs and services. The presenters showcase how, through an emerging consulting model, students and student life staff can simultaneously achieve the goals of enriching their own leadership skills, engage with various experts and stakeholders, and contribute to the community in a positive, more impactful way. You will find out how this model works at McGill University and other institutions. 907. East Meeting Room 9 Wholistic approaches to Indigenous learning support and community engagement Sean Hoogterp, Western University, Candace Brunette, Western University, Amanda Bragg, Western University Western University’s Indigenous Services unit is committed to Indigenous postsecondary students reaching their highest potential through the provision of a culturally-responsive space on-campus, programs, and services that offer wholistic and strength-based approaches to learning support and community engagement. This presentation will feature various engagement processes undertaken by Western’s Indigenous Services unit over the last 3 years and their outcomes including the development of a framework for collaboration and wholistic support for Indigenous students. 908. East Meeting Room 10 Equity Movement Retreats: Version 1.0 and 2.0 Susan Lee, University of Toronto, Asma Khalil, University of Toronto Equity Movement offers a leadership opportunity for students to understand their identity, build community and collaborations, and initiate changes for a more inclusive campus environment. The Equity Movement Retreats – versions 1 and 2 – offers specific examples of learning outcomes, programs, curriculum, activities, and transferable skills. The impact on the students’ learning beyond the classroom, with evidence from surveys and reflections, will affirm the benefits and efforts of advancing equity through co-curricular experiential learning, by offering opportunities for whole student development, activism and reflection. Learn how the Tribes framework is adopted, and how it looks and feels for students' growth and development. 909. East Meeting Room 11 Paws for Mental Health Awareness Stephanie Muehlethaler, Campus Living Centres, Greg Hum, Campus Living Centres, Jessica Charbonneau, Colorado State Animal-assisted therapy, service animals and companion animals have been used for centuries to assist people in various aspects of their lives. This presentation will examine an initiative Canadore College has implemented to support its students with transition, anxiety, stress and overall wellness; the Mental Health and Wellness Dog. This presentation will highlight the research supporting animal-assisted therapy while focusing on Canadore College’s program and its effects on both the students and staff at Canadore 910. East Meeting Room 12 Easing Disorientation: Creating a Collaborative Approach to Orientation on a Decentralized Campus Andrew Bisnauth, Ryerson University, Ryerson University, Brandon Smith, Ryerson University, Stephen Kassim, Ryerson University Working with other offices in a University setting can be challenging, especially when each office has a different set of goals, perspectives and ideas for how to best reach, inform and educate their students. Using Schlossberg’s Transition Theory and Orientation CAS Standards, this session will explore the progress various offices within Ryerson University have achieved and continue to work on in creating a cohesive Orientation experience for incoming students on a decentralized campus. 911. East Meeting Room 13 Clockwork Enterprise: Learn how counselors and administrators can streamline management of Disability Services Departments through this simple, but powerful application George Melendy, Microcomputer Science Centre Inc., Barouch Chai, Microcomputer Science Centre Inc. Clockwork is used by the majority of the Colleges and Universities in Canada to help the Disabilities Services Departments administer the accommodations of their students. We wish to acknowledge our community and have developed a FORUM for the schools using Clockwork, so they can interact with each other and with our developers. Discuss how coordinated efforts of “Healthy Data Communities” using the new Clockwork FORUM, can help maximize student services and interrelationships with other schools. 912. East Meeting Room 14 The Balancing Act: Revising Policy and Procedures to Respond to Mental Health Concerns Among Staff Lindsay Winger, University of Guelph Balancing a non-discriminatory work environment, duty to accommodate and required first responder competencies has never been more relevant as managers strategize on how best to respond. This presentation will discuss and highlight applicable legislation and best practices regarding a newly established procedure for assessing a staff member’s ability to perform essential duties of their role, as it relates to the provision of a health and safe environment. 913. East Meeting Room 15 Good2Talk: An anonymous and confidential helpline for post-secondary students in Ontario Alisa Simon, Kids Help Phone The Good2Talk helpline was established in 2013 to provide free, 24/7 counselling and information and referrals for mental health, addictions and well-being to Ontario postsecondary students. Kids Help Phone, who serves tens of thousands of young people ages 17-20 years of age, provides the professional counselling component of this helpline. As the first helpline of its kind in Canada, Good2Talk is helping increase understanding of how best to counsel students when on-campus services are unavailable. 914. East Meeting Room 16 Clients’ Experiences of Yoga-Integrated Counselling: Implications for Higher Education Settings Samantha Beveridge, University of British Columbia Yoga and mindfulness practices are increasingly used by counsellors. Neuroscience research supports holistic therapies that recognize the psychophysiological nature of mental health issues. This phenomenological study explored the client perspective of counselling that included yoga (i.e., inclusion of the body, breath, and meditation). The presentation will discuss clients’ desire for a whole-person approach and the impact of yogic practices on self-acceptance, the stress response, and orientation toward community. 915. East Meeting Room 17 Who You Are Matters!: An Exciting New Career Development Tool Laurie Detwiler, Kwantlen Polytechnic Univeristy, Izgy Gocer, Kwantlen Polytechnic University The CareerCycles narrative method of practice (Franklin, 2014; Zikic & Franklin, 2010), is an evidence based method for assisting clients to further their career and life development. A tool in this approach is the group oriented, face to face game “Who You Are Matters!” Participants will have an opportunity to experience and understand this exciting new career development tool. The game, online storytelling tools, and the method itself comprise the CareerCycles framework, which, in an outcome study (Franklin, Yanar, Feller, in press) resulted in significant increases in hope, optimism, confidence, resilience, curiosity and exploration, and personal growth. Wednesday, May 27th, 2015 | 11:30AM – 12:45PM Concurrent Session Ten | 75 Minute Interactive Session 1001. East Meeting Room 1 Re-imagining the student circle of care at Laurier Leanne Holland-Brown, Wilfrid Laurier, Andrew Piticco, Wilfrid Laurier , Karen Ostrander, Wilfrid Laurier, Adam Lawrence , Wilfrid Laurier As we strive to achieve enhanced coordination for student support and success, we’re required to re-imagine processes and services. This panel discussion will highlight Laurier’s recent realignment of services and supports with regards to a strengthened circle of care model for students’ personal and academic success. This session will highlight recent initiatives and processes that have greatly enhanced support coordination and integration. Specifically, the panel will highlight operations and data from a recently formed Student Wellness Centre, student wellness survey data, a new Blue Folder (supporting students in distress) initiative, a new non-academic code of conduct and the Behavioral Intervention Team and related processes, including new fitness to study guidelines. 1002. East Meeting Room 2 Juggling Protocols: Opportunities and Challenges of Cultural Event Planning within Post-secondary settings Shawna Cunningham, University of Calgary This presentation will provide an overview of the opportunities and challenges involving Cultural event planning within a Post-secondary institutional setting. The presentation will focus on the intent to Indigenous ( ‘Indigenize’ ) the campus experience, with respect to cultural event planning. The presentation will touch on the kinds of special events requested and/or hosted by Post-secondary institutions, and the challenges that these cultural events may pose from an organizational perspective when cultural and bureaucratic protocols are at odds. Participants will be provided with an opportunity to share their experiences with respect to best practices and challenges. The presentation will also discuss the importance of the development of cultural protocol documents. These types of documents provide guidance to institutions about appropriate cultural protocol when engaging Aboriginal community members (such as traditional knowledge keepers, ceremonialists, and other cultural experts) in the planning of special cultural events such as opening prayers, honor songs, naming and/or blessing ceremonies, graduation pow-wows, and other larger institutional events, such as convocation or induction ceremonies. _____________________________________________________________________ 1003. East Meeting Room 3 Sexual Violence – Prevention, Response and Support: What we’ve learned Deanne Fisher, OCAD University, Janet Morrison, York University, Ann Tierney, Queen's University, David McMurray, Wilfrid Laurier University Recent incidents as well as media, government and public attention have highlighted the issue of sexual and gender-based violence on campus and focused attention on the need for universities to ensure effective prevention, response and support. This panel of chief student affairs officers from Ontario will discuss lessons learned from our experience navigating this complex issue. We will share outcomes of one-day gathering that brought together experts in sexual violence prevention, policy frameworks and support services with university administrators, students and government officials all committed to addressing this important issue. 1004. East Meeting Room 5 Threat Assessment: The Canadian Landscape Stephen Hart, Proactive Resolutions Join Dr. Stephen Hart, an internationally recognized expert in the field of assessment and management of violence risk. Dr.Hart is also a professor of Psychology at Simon Fraser University. He will share his knowledge of threat assessment in Canada and provide his thoughts and research on evidence-based best practices for post-secondary institutions in the management of violence risk on campus. Dr.Hart will also share his recommended model for building threat assessment teams and policies on campus. 1005. East Meeting Room 6 Stepping Up: Reducing Dating Violence on a Post-Secondary Campus Patricia Kostouros, Mount Royal University, D. Gaye Warthe, Mount Royal University, Alysha Cooper, Mount Royal University, Alex Christison, Mount Royal University Violence and abuse in young adult relationships is an important issue being discussed on campuses across North America. In 2008, 2010, and 2013, one-third of students at Mount Royal University reported victimization in one or more previous dating relationships. A dating violence prevention program for post-secondary students was first piloted in 2011 as Stepping Up, and it was offered for the third time in January 2015. Results from the pre-post measures reflect strong changes in almost all areas of knowledge after the workshop and related to key areas of dating violence: healthy relationships; sexual relationships; gender and media stereotypes; and communication and boundaries. As well, participants reported significant increase in knowledge of community resources and the importance of by-stander intervention. Focus groups with both participants and with peer facilitators suggest that participation in the project was worthwhile and had a lasting and transformative impact. This presentation will include the results of the two initial projects, lessons learned, challenges and strengths of a peer facilitated project in a post-secondary environment, and next steps. 1006. East Meeting Room 8 The Washroom Inclusivity Project Allison Burgess, University of Toronto, Kaye Francis, University of Toronto, Richard Chambers, University of Toronto, Scott Clarke, University of Toronto This session focuses on the University of Toronto's Washroom Inclusivity Project (WIP), which was developed to provide clear and updated information about the range of public washrooms on campus with a focus on physical accessibility, single-user washrooms for broader gender inclusivity, baby changing stations, and ablution facilities for students who wash before prayer. This presentation will be an opportunity for the WIP collaborators to share lessons, strategies, and key learnings from this equity-focused project. 1007. East Meeting Room 9 Building Whole Communities Through Building Happiness and Resilience Sonya Flessati, Mount Royal University, Mirjam Knapik, Mount Royal University Student Services have been increasingly invested in understanding mental health and creating resources to promote the well-being of students. “Happiness & Resilience” is a workshop initiative targeting student well-being and has been offered through Mount Royal University's Counselling Services since September 2012. Presenters will draw on happiness and resilience research related to health (Nath & Pradhan, 2012) and offer evidence-based strategies that increase positive emotions that in turn impact resilience and well-being (Frederickson, 2009). 1008. East Meeting Room 10 What would Pepper LaBeija Do: Lessons in Student Affairs from Drag Culture Adam Kuhn, University of Toronto, John Austin, Ryerson University Student affairs practitioners have a lot to learn from the fierce, innovative and creative queens of drag. Referencing everything from ‘Paris is Burning’ to ‘RuPaul's Drag Race’ and more, this session will explore the ways drag culture is a useful lens with which to view our work on college and university campuses in Canada. With a mix of discussions, media and theory, this session will explore authenticity, resilience, identity development, leadership and belonging. ______________________________________________________________________ 1009. East Meeting Room 11 Taking Action on Mental Wellness: A Whole-Hearted Approach to Creating a Mentally Healthy Campus Natalie Roach, University of Manitoba, Don Stewart, University of Manitoba The University of Manitoba is launching an ambitious implementation plan for their campus-wide mental health strategy, utilizing a ‘Champions Group’, composed of diverse representatives from across campus. Apply this program to enrich your own campus community by: Learning prioritization techniques related to implementing a comprehensive mental health strategy. Becoming informed of methods to integrate mental health into the classroom and curriculum. Understanding and adapting these processes (i.e., strategy development and implementation) at your own institution. 1011. East Meeting Room 12 Maximizing efficiency, effectiveness, and staff engagement. Pie in the sky or real possibility? Sarah Thompson, Ryerson University Post-secondary counselling centres are complex, dynamic systems that aim to meet a broad range of student needs from welcoming first contact, through effective triage, to appropriate referrals and effective service delivery, all while retaining highly skilled staff. In an era where ‘efficiency’ too often is seen as competing with ‘quality’ in service delivery models, our approach seeks to maximize both in an intentional, systematic win-win pairing of student- and staff- centered innovation and process efficiency. 1012. East Meeting Room 13 Establishing effective relationships between chaplains and the institution: Considerations for developing memorandums of understanding Adriana Tulissi, University of Calgary, Adriana Tulissi, University of Calgary, Victor Thomas, Simon Fraser University Chaplains operate to some degree on every campus, whether a formal relationship exists with the institution or not. As we consider the spiritual development and faith identities of our students, how can institutions responsibly engage with chaplains and/or chaplain organizations? This session will provide an overview of the importance and benefits of establishing a Memorandum of Understanding (MOU) with chaplaincies. We will introduce potential models, identify key considerations and provide examples of processes from two institutions. 1013. East Meeting Room 14 Bridging the Gap from Hospital to School: Lessons learned from the NAvigaTe Project. Janine Robb, University of Toronto, Andrea Levinson, University of Toronto, Su-Ting Teo, Ryerson University, Sarah Bell, University of Toronto Ryerson University, York University and the University of Toronto have partnered in the development and implementation of a program model that supports post-secondary students to connect to appropriate services during the critical transition back to school following a stay in hospital for a mental health reason. The goals of the NAvigaTe Project were to develop a program model and toolkit that could and be shared with other PSE institutions. This session will focus on sharing quantitative and qualitative data collected, as well as lessons learned from the implementation of the one-year pilot. 1014. East Meeting Room 15 The Head, Heart and Hands of Higher Education: Through the Lens of Student Transition Ashley Wall, Trent University, Lindsay Morris, Trent University, Lindy Garneau, Trent University When preparing students for global citizenship we must provide opportunities for connection outside the classroom by engaging the head (academics), heart (selfdevelopment), and hands (experience) of every student. Our initiatives employed through Trent University's College System emphasize support and guidance, particularly to those who are preparing to “transition out” of an undergraduate program. Join our dialogue about these initiatives focusing on self-development, leadership, and networking opportunities with faculty and alumni. 1015. East Meeting Room 16 A shared commitment: laying the foundation for International Student Success Nancy Johnston, Simon Fraser University, Christa Ovenell, Fraser International College International students are an increasingly important part of the Canadian higher education landscape and many institutions are exploring pathway arrangements as part of their international recruitment strategies. In this session, Nancy (SFU) and Christa (FIC) will share details of their strong public-private institutional pathway partnership, which has contributed not just to an overall increase in international student numbers at SFU but to an increase in student success, retention, and satisfaction. The two facilitators will share “lessons learned” after 10 years of such a partnership as well as general observations regarding better tracking and supporting international student success. 1016. East Meeting Room 17 A Collaborative Multi-Sector Approach to Working with Students with Autism Spectrum Disorders (ASDs): Reducing Student Anxiety by Incorporating Holistic Principles Maureen Barnes, York University How does your campus meet the needs of academically competent, overwhelmed and needs-intensive students with Autism Spectrum Disorders (ASDs)? These students can excel academically, but often do not, as a result of their social, emotional, and sensory challenges. Five Core Principles grounded in a collaborative approach will be discussed that are crucial to the successful transition of students with ASDs Participants will have opportunities to evaluate how these principles might relevant within their own institutions. 1017. East Meeting Room 18 The Question of Transformation in Service-Learning: Building and Maintaining Transformative Experiences for Students Jimi Bursaw, Queensland University of Technology As Service-Learning praxis refines itself practitioners continue to build powerful transformative learning moments for students. But which aspects of practice appear to be most critical in building transformative learning? What possible consequences may arise from facilitating transformative experiences and what responsibilities do we have in supporting students as they attempt to enact their transformations post-service? This session will build critical discussion on these questions and more, pulling support from research and various models of practice. 1018. East Meeting Room 19 Build Them and They will come: Counselling Groups Erika Horwitz, Simon Fraser University, Dylan LeRoy, Simon Fraser University This session is about how one counselling centre team transformed its service from mostly individual counselling to a very successful group based centre. SFU’s Counselling Services now runs many concurrent group sessions and has developed creative group programing that invites students into group programs throughout the semester (which helps during peak times). This presentation will describe what we offer, and how we achieved what seemed impossible: to fill our groups to capacity. 1019. East Meeting Room 20 Accelerated Experiential Dynamic Psychotherapy: A Bottom-Up Approach to Counselling College and University Students Wendy Belter, Kwantlen Polytechnic University, Nzula Tavormina, University of British Columbia Short-term treatment is the norm in post-secondary counselling. Is it realistic to aim for healing and transformation within those parameters? An emerging therapy, Accelerated Experiential Dynamic Psychotherapy (AEDP), answers “yes”. This interactive session will provide a brief introduction to AEDP theory and interventions, focused on attachment, affective neuroscience and embodied emotion. The facilitators will show clips of AEDP counselling sessions with university students and lead participants in a discussion integrating head and heart. 1020. West Meeting Room 107 Whole Campus, Whole Residence, Whole Student Sarah Burley, University of Toronto Please join me, as a member of the Professional Standards Committee of the Association of College and Housing Officers International, for an introduction to both the ACUHO-I Standards & Ethical Principles and the Housing Standards developed by the Council for the Advancement of Standards in Higher Education (CAS). Standards examined include education and programming, facilities, emergency response, ethical hiring practices, and much more. Learn the importance of standards to planning, organizational/departmental structures, and daily decision-making. 1021. West Meeting Room 108 Whole Campus, Diverse Communities: Student Promotion of Intercultural Understanding C.J. Rowe, University of British Columbia, Peter Wanyenya, University of British Columbia, Hedda Hakvåg, University of British Columbia Intercultural understanding and student leadership for social change are essential components to developing healthy campus communities. The Really? Campaign, UBC’s peer-to-peer bystander intervention program, empowers students by building skills to challenge discrimination and hurtful language, thereby creating active witnesses for an inclusive living and learning environment. In this session, we share learnings from the program, including strategies for engaging in difficult conversations, building sustainable campus relationships across difference, and some of our program evaluation findings. ______________________________________________________________________