International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com THE DESIGN OF CONCEPTUAL MODELS IN THE CONTEXT OF THE RELATIONSHIP OF GOOD CORPORATE GOVERNANCE IMPLEMENTATION TO COMPETITIVENESS IN INDONESIAN BANKING INDUSTRY: A CASE STUDY Adil Tobing, Yandra Arkeman, Bunasor Sanim, R. Nunung Nuryartono Graduate Program of Management and Business, Bogor Agricultural University-Indonesia ABSTRACT This paper aims to design several conceptual models in the context of the relationship of Good Corporate Governance (GCG) implementation to competitiveness in Indonesian banking industry. The research employed Interpretive Structural Modeling method to design the conceptual model. The result shows that as a key sub-element, Directors and Commissioners play an important role in general. In general, state-owned banks state that transparency is a key sub-element of GCG principles, while private banks declare accountability as a key sub-element. In relation to corporate governance and competitiveness, productivity and profitability can be considered key sub-elements that lead to market valuation. The implementation of good governance bank directly contributes to improving the competitiveness of the bank. Keywords: Competitiveness, Good Corporate Governance, GCG Organs, GCG Principles, Interpretive Structural Modeling the country, while the bank's business faces various risks, such as credit risk, market risk, operational risk, liquidity risk, legal risk, strategic risk, currency exchange risk, compliance and reputation risk, even political and sovereign risk. In addition, the banking sector is a sector that "highly regulated" because of many regulations governing this sector in order to protect the interests of the public (KNKCG, 2004). The implementation of Good Corporate Governance (GCG) is needed to build the public and the international community trust as an essential condition for the banking sector. Therefore, the Bank for International Settlements (BIS) as an institution that continuously examines the precautionary principle, has also issued Guidelines on Corporate Governance for banking internationally (BIS, 2006). Similar guidelines are also issued by other international agencies, as well as by other countries in the world. Particularly in the Indonesian banking industry, the obligation to implement the GCG has prevailed since the Bank Indonesia Regulation (PBI) No. 8/4/2006 was issued. The obligation then reinforced through the regulation of the level of health assessed for commercial banks (Bank Indonesia Regulation concerning the Health I. INTRODUCTION Good Corporate Governance (GCG) began to be implemented in Indonesia in 1999 with the intention of overcoming the problem of multidimensional crisis in 1997-1998. In 1999, the National Committee on Corporate Governance (KNKCG) established by the Decree of Coordinating Minister for Economy No. KEP/31/M.EKUIN/08/1999 issued the first Codes of Good Corporate Governance (GCG). The Codes have been revised several times; most recently they were revised in 2001. Based on the premise that certain economic sectors tend to have the same characteristics, the guideline of GCG for Indonesian Banking was issued in early 2004, followed by the release of the guideline of GCG for Indonesian Insurance Industry in early 2006 (NCG, 2006). Then, GCG was obliged to be implemented in all companies in Indonesia with the enactment of the Limited Liability Companies Act No. 40 of 2007. Banking, in particular, is a financial institution whose business activities is to collect funds from the public and deliver the fund back to the community and to provide other banking services. These intermediary institutions depend on public funds and trust from both within and outside 54 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com “reliable”. The study results also showed that 69.3% of banks operated in Indonesia had not complied with corporate governance guidelines, particularly regarding the necessity of the important GCG organs in a bank. Therefore, this paper aims to design several conceptual models in the relationship of Good Corporate Governance (GCG) and competitiveness context in Indonesia banking industry. This paper will employ case study approach in several state-owned banks and private banks using Interpretive Structural Modelling approach to model the structure. Assessment for Commercial Bank, Number 13/1/PBI/2011), which was then translated technically through BI Circular Letter No. 13/24/DPNP dated October 25, 2011 regarding the Health Assessment for Commercial Banks to all conventional banks. Then, based on the result of assessment and the implementation of GCG, the bank has to restrict the share ownership (Kompas, 2012). In carrying out its business, the banks should: adhere to the principle of openness (transparency); has indicators of performance at all levels of the bank based on the measures that are consistent with corporate values, business objectives and strategy of the bank as a matter of bank accountability (accountability); adhere to prudential banking practices and ensure implementation provisions as a form of bank accountability (responsibility); be objective and free from any side pressure in decision-making (independency); and always consider the interests of all stakeholders based on the principles of equality and fairness (fairness) (KNKCG, 2004). This demonstrates the importance of the implementation of Good Corporate Governance in banking institutions in Indonesia and is even linked to the performance and competitiveness. The application of BI policy that will evaluate the level of ownership based on the level of the health and governance of banks shows that the application of good governance banking might directly effect to the level of health or performance of the bank. Bank Indonesia (BI) also ensures the governance policy is one way to improve the competitiveness of the national banking system. BI Governor proposes seven ways to improve resilience and competitiveness of the national banking system in the future, including improving the implementation of good corporate governance (Putra, 2011). Several studies have shown the extent to which the good corporate governance has been implemented in banking institutions in Indonesia after the emergence of the rule. Nofianti (2009) calculated the corporate governance index in 2007, and the results showed that the highest rank is the banking sector, that was Bank Mandiri with a score of 88.66 (very reliable), and Bank Niaga with a score of 87.90 (very reliable), and at the 9 th and 10th position in the rank were BNI (79.46) and Bank Permata (78.85) which had the same predicate, II. LITERATURE BACKGROUND 2. 1 Good Corporate Governance (GCG) Corporate governance is associated with the stewardship theory and agency theory. Stewardship theory assumes that human beings are essentially trustworthy, act responsibly, with integrity and honesty toward others, while agency theory argues that the company's management as "agents" for the shareholders will act with full awareness of its own interests. Conflict of interest is basically the core of the principal-agency theory (Jensen and Meckling, 1976; Leibenstein, 1966). Corporate governance is essentially all efforts made to resolve conflicts of interest that occur in the company (agency problems). Furthermore, various studies on corporate governance developed based on agency theory in which management is conducted with full compliance to the various rules and regulations to address conflicts of interest. The concept of Good Corporate Governance (GCG) began to be known since the 1990's and the OECD countries began to practice it around the year of 1999 (Kaihatu, 2006). Good Corporate Governance (GCG) is a concept of good governance practices in an institution in which there is the principle of transparency, accountability, responsibility, independence, and fairness that needs to be carried out by an institution (BI, 2006). OECD defines corporate governance as a set of relationships between the company's management, board of directors, shareholders, and other stakeholders (BIS, 2006). In the GCG organs, each stakeholder has their own interests, such as: a. Shareholders, with the interest in dividends and capital gains. 55 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com b. Employees, with the interest in the salary, benefits package, and a good working environment. c. Creditors, with the interest in the company's ability to repay debt. d. Suppliers, with the interest in maintaining the company as a subscription. e. Customer / Debtors, with interest in receiving financing facilities and services. f. The Government, with the interests in the tax revenue. g. Society, with an interest in the benefits to the region. h. Other groups with an interest in the oversight of corporate actions. The company organs included of the general meeting of shareholders (Annual General Meeting/AGM), the Boards (Commissioners and Directors) have an important role in the implementation of GCG. The organs shall perform its functions in accordance with the applicable provisions on the principle that each organ has independence in carrying out the duties, functions and responsibilities solely for the benefit of the company. efficiency while ensure quality of service to the customers. Claessens and Laeven (2003) study which estimate the degree of competition in the banking system in 50 countries shows that a banking system which has more open system for foreign banks to enter (not overly restrict the entry of foreign banks) has a higher level of competitiveness. However, it is found that the banks’ concentration will be negatively related to competitiveness. Therefore, Claessens and Laeven results confirm that contestability (criteria to limit the banks to provide other financial services and test the suitability of the banking market entry (entry fitness test)) helps to determine the effective competition, particularly through ease of foreign banks to entry. However, some studies are actually found that opening the foreign investment more freely will not directly have implications on the performance of local banks. Zhu (2007) finds that the efficiency cannot be obtained "immediately" with the entry of foreign banks in the developing countries, but there are possible efficiency gains, only on a competitive banking environment. Genc (2005) argue that the positive implication of foreign banks to local banks includes the efficiency spill-over in improving the performance of local banks. The local banks usually have some obstacles including lack institutional environment that limit the development of the market, lack protection against property rights, and corruption (in particular). The essence of improving the competitiveness of banking institutions as assessed by Priyanto (2006) is the reduction of costs and the increase of profitability indicators. Banks will also be seen through the indicators of market share because it is a reflection of customer trust to use the banking services. In addition, a bank also needs to be different (differentiated) compared to its competitors. In Priyanto’s study, bank competitiveness factor includes market share and profit growth. The results of the study finally show that competitiveness (particularly bank merger) is influenced by the healthiness and efficiency of the bank. Related to this, if the measures of competitiveness according to Priyanto (2006) are the market share and profit growth, one of the parameters that can be used related to the 2.2 Competitiveness Operational effectiveness is not enough to face competition nowadays (Porter, 1996). Companies need to do more than just achieving operational effectiveness in terms of performance. Companies need to develop a competitive strategy that will make the company different from its competitors. The initial concept of competitiveness was developed by Porter. Porter (1990) states that a country's competitiveness is determined by its ability to innovate and upgraded. In addition, Porter also argues that competitiveness can be viewed through the company-owned competitive advantage against its competitors, through a cost advantage and differentiation, with the main elements of productivity. The highly regulated banking institutions need to embody, enhance and ensure the sustainability of competitive advantage (sustainable competitive advantage) through competitive strategies by determining its strategic position (Porter, 1996). Banking institutions that supposed to remain highly leveraged have to improve 56 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com performance in the market is market value. Many studies use this parameter to see the performance of banks, including Klapper and Love (2002) and Brown and Caylor (2006). Both of these studies use Tobin's-Q, which is a measure of companies’ performance in the market which is the sum of the market value of equity and total liabilities divided by total assets. Klapper and Love (2002) even state that compared to return as a measure, Tobin's-Q is better because of the economic volatility that occurred in developing countries. In addition, Tobin's-Q is also used by researchers as a measure of firm valuation implications for the implementation of GCG. Meanwhile, Al-Swidi and Mahmood (2011) asserts that banking institutions are customer-centric (customer focus) that need to increase its competitive advantage. In fact, AlSwidi and Mahmood find that organizational culture is a source of competitive advantage. Therefore, the GCG as a form of intervention for organizational culture has an important role to increase the competitiveness of banking system, of course, by realizing its competitive advantage. factors, Jharkaria (2011) who identify and designate the main factors of ERP implementation failure, Kanungo and Van (2009 ) to identify shared mental models in information systems research, Sagheer et al (2009) which identifies and analyzes major factors affecting compliance standards and level relationship in the food industry of developing countries, Salimifard et al (2010) that identifies critical success factors rekaysasa project on banking business processes, Tabrizi et al (2010) that build relationships between the criteria for measuring the results of knowledge management (KM) has implications for the successful implementation of KM, Wan et al (2010) that identify and model the structure of the business risk, and the newest study by Astuti et al (2013) that clarify and analyze the risk mitigations in the supply chain of mangosteen. In general, based on several studies (Astuti et al, 2013, Jharkharia, 2011; Kanungo and Van, 2009; Sagheer et al, 2009; Salimifard et al, 2010; Tabrizi et al, 2010; Wan et al, 2010), measures the relationship in a system identification complex with the ISM method are: 1. Identify the elements of the system that can be carried out through research, brainstorming or other. 2. Determine the contextual relationship between elements in accordance with the objectives. 3. Structurally form the Self Interaction Matrix (SSIM), which is the result of respondents' perceptions of expert contextual relationship between elements or between sub-elements. 4. Form Reachability Matrix (RM), which is the conversion of a binary matrix SSIM. 5. Make level partitioning which classifies elements into different levels of the ISM structure to be formed. 6. Form the grouping canonical matrix elements with the same level 7. Develop the digraph which is a chart of the elements are interconnected directly, and levels of hierarchy. For the research purpose, in the relationship of GCG and competitiveness context, we develop general elements, namely the Actors, the Objectives, the Benchmarks, and the Constraints. The Actors element consists of sub elements of GCG organs, as mention in Table 1, while the objectives element consists of sub III. METHODOLOGY This study used primary data through the instrument of questionnaires and interviews to GCG organ. The samples are selected from three largest state-owned banks (SOEs), namely Bank Mandiri, BRI and BNI, and two private banks, namely BCA and Bukopin. The samples choice are based on purposive sampling because the respondents had to be part of the GCG organ and it was not possible to randomly selected. Then, the experts were asked to give their perception/opinion regarding all variable or sub elements mentioned in the questionnaire. Furthermore, to create conceptual models, Interpretive Structural Modeling (ISM) was employed. ISM is a method used to deal with complex issues (Janes, 1988). Input in the ISM is the knowledge and perceptions of different from each participant. ISM benefits include a more focused debate, clarification of thinking, group learning, and team building. ISM also produces visual models making it easier to understand. Several studies have used various methods of ISM for different cases, including Gorvett and Liu (2007) which describes the relationship of risk 57 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com elements of competitiveness, as mention in Table 2. Meanwhile, the benchmarks element consists of sub elements of GCG principles, as mention in Table 3, while Table 4 shows the constraints elements. the market value of equity and total liabilities divided by total assets. Table 2. Objectives Element (Competitiveness) Table 1. Actors Element (GCG Organ) OBJECTIVES (COMPETITIVENESS) ACTOR (GCG ORGAN) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Efficiency (cost advantage) Shareholders Board of Commissioner Board of Director President Director Director/Head of Finance Division Director/Head of Compliance Division Director/Head of Credit Division Corporate Secretary Internal Control Unit GCG Committee Audit Committee Risk Management Committee Nomination Committee Remuneration Committee Employee union Customer Productivity BOPO Market share of TPF Market share of Credit Market share of Asset Profitability Profit growth Market valuation Tobin's Q Then, the benchmarks element, namely GCG principles, is a group of GCG principles based on National Committee in Corporate Governance (KNKCG). Several principles are explained below (KNKCG, 2004): 1. Disclosure (Transparency) Banks should disclose information in a timely, appropriate, clear, accurate and comparable manner, and easily accessible to stakeholders in accordance with their rights; information that must be disclosed include but are not limited to matters related to the vision, mission, business objectives and corporate strategy, financial condition, composition and compensation of management, controlling shareholders, cross shareholding (public company has shares in other public companies), executive officers, risk management, monitoring systems and internal controls, compliance status, system and implementation of GCG and important events that may affect the condition of the bank; the transparency principle adopted by the bank does not reduce the obligation to comply with bank secrecy in accordance with the legislation, and personal rights; bank's policy must be written and communicated to interested parties (stakeholders) including the rights to obtain information about the policy. 2. Accountability Banks should establish clear responsibilities of each organ of the organization aligned to the Meanwhile, the objectives element, namely competitiveness elements includes several variables that are supporting competitiveness of a bank based on the literature review. First, efficiency is represented by BOPO, the ratio of operating expenses to operating income. Second, productivity is represented by market share of deposits (third party fund/TPF), market share of credit, and market share of asset. Market share of TPF is the percentage of deposits that are managed by one bank compared to the total amount of deposits by all banks in a country, while market share of credit is the percentage of loans that are delivered by one bank compared to the total amount of loans by all banks in a country. Similarly, market share of asset is the percentage of assets managed by the bank compared to the total amount of assets by all banks in a country. Third, profitability is represented by the growth of profit in a bank. Fourth, the market valuation is represented by Tobin's-Q, the sum of 58 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 3. 4. 5. www.jitbm.com vision, mission, business objectives and strategy; banks must ensure that all bank organ has competence in accordance with its responsibilities and understand their role in the implementation of GCG; banks should ensure the presence of check and balance system in the management of the bank; banks must have a such level of performance based on the agreed measures and consistent with the value of the company (corporate values), business objectives and strategy of the bank and has a rewards and punishment system. Responsibility To maintain the continuity of their business, banks must hold on to the precautionary principle (prudential banking practices) and ensure the implementation of regulations; bank should act as a good corporate citizen (good company), including caring for the environment and fulfilling its social responsibility. Independency Banks should avoid unfair domination by any stakeholder and is not affected by the unilateral interests and free from conflict of interest; bank decisions should be objective and free from any pressure from any party. Fairness Banks should always take into consideration the interests of all stakeholders based on the principles of equality and fairness (equal treatment); banks should provide an opportunity to all stakeholders to provide input and expression for the benefit of the bank. constraints considered as factors which be able to be obstacles in the implementation of GCG primarily related to the context of the relationship to the competitiveness. Table 4. Constraints Element CONSTRAINTS 1 2 3 4 5 6 7 8 IV. RESULT AND ANALYSIS In order to design conceptual models in the relationship among the sub elements of GCG and competitiveness based on those actors, objectives, benchmarks, and constrains elements, Interpretive Structural Modeling was employed with the steps as follow: 1. Identify the elements of the system that is carried out through designed questionnaire with the expert from five banks mentioned above. 2. Determine the contextual relationship between elements in accordance with the objectives based on specific rules, including: 3. V: If the sub-element to the i-th (row / left) is more dominant than sub-element to the j-th (column / upper) 4. A: If the sub-element to the j-th to is more dominant than the sub element to the i-th 5. X: If the sub elements to the i-th and subelements to the j-th is equally dominant 6. O: If the sub elements to the i-th and subelements to the j-th is equally not dominant 7. Structural formation of Self Interaction Matrix (SSIM), which is the result of respondents' perceptions of expert contextual relationship between sub-elements, as below: Table 3. Benchmarks Element GCG Principles) BENCHMARKS (GCG Principles) 1 Transparency 2 Accountability 3 Responsibility 4 Independency 5 Fairness At last, for the constraints element, based on focus group discussion with limited number of experts in GCG practices, several significant a. Lack of commitment Lack of leadership Too much intervention Conflict of interest Reward & punishment not executed Group resistance Too much and obstructed regulation Ownership factor Actors 59 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com Bank Mandiri BRI BNI 60 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com BCA b. Objectives Bank Mandiri BCA c. Bukopin BRI BNI Bukopin Benchmarks Bank Mandiri BRI BNI 61 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 BCA d. www.jitbm.com Bukopin Constraints Bank Mandiri BCA 8. BRI BNI Bukopin Formation Reachability Matrix (RM), which is the conversion of a binary matrix SSIM. a. Actors Bank Mandiri BRI 62 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com BNI BCA b. Bukopin Objectives Bank Mandiri BRI 63 BNI International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 BCA c. Bukopin Benchmarks Bank Mandiri BCA d. www.jitbm.com BRI BNI Bukopin Constraints Bank Mandiri BRI BCA Bukopin 64 BNI International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 9. www.jitbm.com Digraph which is a chart of the elements that are interconnected directly, and levels of hierarchy. a. Actors Bank Mandiri BRI 65 BNI International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com BCA Bukopin Legend: ACTOR (GCG ORGAN) 1 2 3 4 5 6 7 8 9 10 11 Shareholders Board of Commissioner Board of Director President Director Director/Head of Finance Division Director/Head of Compliance Division Director/Head of Credit Division Corporate Secretary Internal Control Unit GCG Committee Audit Committee 66 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 12 13 14 15 16 www.jitbm.com Risk Management Committee Nomination Committee Remuneration Committee Employee union Customer b. Objectives Bank Mandiri BCA BRI Bukopin Legend: OBJECTIVES (COMPETITIVENESS) Efficiency (cost advantage) BOPO Productivity Market share of TPF 67 BNI International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com Market share of Credit Market share of Asset Profitability Profit growth Market valuation Tobin's Q c. Benchmarks Bank Mandiri BRI BNI BCA Bukopin Legend: BENCHMARKS (GCG Principles) 1 Transparency 68 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 2 Accountability 3 Responsibility 4 Independency 5 Fairness www.jitbm.com d. Constraints Bank Mandiri BRI BCA Bukopin Legend: CONSTRAINTS 1 2 Lack of commitment Lack of leadership 3 Too much intervention 4 5 Conflict of interest Reward & punishment not executed 69 BNI International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 6 7 8 www.jitbm.com Group resistance Too much and obstructed regulation Ownership factor In aggregate, the result varies for each bank in each element. On the actor elements, only Bank Mandiri that clearly has a Corporate Governance Committee. Therefore, the key element in the relationship between the implementation of good corporate governance and competitiveness is a GCG Committee. BRI and BNI have a key sub-element of the Director/Head of Compliance, while at BCA and Bukopin, the key sub-element is the Board of Commissioner. On the objective elements, according to Bukopin BOPO is a key sub-element. Almost all stateowned banks state that market share of deposit is a key sub-element, except BRI. Meanwhile, market share of credit is a key sub-element for Bank Mandiri, BRI and Bukopin. Profitability is a key sub-element for Bank Mandiri, BRI and Bukopin. In general, productivity and profitability can be considered key sub-elements that leads to market valuation. In the benchmark elements, state-owned banks (Mandiri, BRI, BNI) state that transparency is a key subelement. Meanwhile, Bank Mandiri and BCA state that accountability is a key sub-element. Bank Mandiri and Bukopin claim responsibility as a key sub-element. On the constraint elements, lack of commitment as a key sub-element is expressed by BRI and Bukopin, while lack of leadership as a key sub-element is expressed by BNI and BCA. Too much intervention and regulations as a key sub–element are stated by BNI. Conflict of interests as a key sub-element is expressed by BCA. However, there are no obstacles that hinder GCG implementation at Bank Mandiri. Overall, in terms of GCG implementation, only 3 principles mostly turn out to be the key elements, namely transparency, accountability, and responsibility. However, the whole five principles of good corporate governance should have played the same role as key subelements. Director as a key organ is very appropriate since the Board of Directors lead the management of the company and are fully responsible for the performance of the company. Corporate Governance Committee is institutionalized as a key organ in each bank as the Bank Mandiri has done. Corporate Governance Committee will be an independent organ and a driving force in helping the Board of Directors disseminate and implement GCG, as well as evaluate the implementation of GCG in a bank. GCG Committee should be under the Board of Commissioners (whose primary task is represent shareholders in supervising the management of the company/bank led by the Board of Directors). With GCG, applying the main principles of transparency means that management has to always provide material and relevant information to shareholders and stakeholders for decision making; likewise, accountability means that management should be accountable for its performance to shareholders and stakeholders. These will decrease inherent risk profile of the bank, increase profitability that will strengthen the bank's capital and improve the investors’ confidence (improved performance). V. CONCLUSION As a key sub-element, Directors and Commissioners play an important role in general. However, in the context of the relationship of GCG implementation to competitiveness Bank Mandiri is different with other banks because only Bank Mandiri that has GCG committee which is a key sub-element. Meanwhile, in terms of good corporate governance principles, the difference between state-owned and private bank can be seen in the key sub-element they choose. In general, state-owned banks state that transparency is a key sub-element, while private banks declare accountability as a key sub-element. In relation to corporate governance and competitiveness, productivity and profitability can be considered key sub-elements that lead to market valuation. The implementation of good governance bank directly contributes to improving the competitiveness of the bank. The depositors will feel safe to put their money in banks that apply the principles of good corporate governance. The debtors would also be supported by a bank run in a transparent and accountable way. These results in the growth of market share of Third Party Funds (TPF) and the market share of credit delivered to society. The growth market share of deposits and loans will increase the income growth generated annually. 70 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com Henceforth earnings growth will increase the bank's share value in the eyes of investors. The improvement of these three elements (productivity, profitability, and market valuation) will contribute significantly to improving the competitiveness of the bank. In general, the implementation of GCG in Indonesian banks has progressed, especially with law enforcement by the application of Bank Indonesia Regulation No. 08/04/2006 and PBI 8/14/GCG/2006, and the Decree of Minister of State 117/M-MBU / 2002 on the implementation of good corporate governance practices in SOEs (including state-owned banks). However, its application in limited liability banks is still lagging behind the banks which have sold their shares in the stock of capital markets. The element of transparency and independence as the guiding principles of good corporate governance has not been implemented by limited liability banks because the intervention of the owners is still quite strong. The number of 120 banks operating in Indonesia is still so many that Bank Indonesia Regulation require small banks that have limited capital base to merge together as a solution for reducing the sole ownership of the banks, and pave the way for public ownership, which is believed to be very effective for monitoring the implementation of GCG in each bank. Bank is a business of trust. Without the element of trust, it is impossible for depositors to put their money in banks that they doubt its creditworthiness. So do the vendors and debtors; they expect that they can work together with the bank; they need to believe that the bank will support them not only during periods of favorable but also especially during difficult times. The implementation of GCG in a bank clearly gives a positive perception for the lenders and investors in the presence of indicators of competitiveness that increases the productivity, profitability, and market valuation. By the analysis and conclusions, several good suggestions which have implication on management and further research can be made. Bank Mandiri, as the largest state-owned banks, has gone a step further by establishing a corporate governance committee. Therefore, it is recommended that the management of other state-owned banks (BRI, BNI and BTN) and other national private banks immediately form a special committee to pay more attention on the implementation of GCG on each bank. In addition, it is suggested that self-assessment of GCG is conducted independently and if necessary, assisted by an independent reviewer. References Al-Swidi, AK. Rosli Mahmood. 2011. Enhancing A Bank’s Competitive Advantage through the Integration of TQM Practices, Entrepreneurial Orientation (EO), and Organizational Culture. European Journal of Social Sciences.Volume 20, Number 2 Astuti, M, Marimin, M, Arkeman, Y, Purwanto, R, Meuwissen, MPM. 2013. Risks and Risks Mitigations in Manggosteen Supply Chain: A Case Study. Operations and Supply Chain Management.Vol. 6. No.1. pp.11-25 [BI] Bank Indonesia. 2011. Statistik Perbankan Indonesia.Vol. 10. No. 1.bulan Desember [BIS] Bank for International Settlements. 2006. Enhancing Corporate Governance for Banking Organisations Bapepam-LK.2010. Kajian tentang Pedoman Good Corporate Governance di Negara-Negara Anggota ACMF Claessens, S. 2006. Corporate Governance and Development. The World Bank Research Observer Advance Access. Published by Oxford University Press Claessens, S. Luc Laeven. 2003. What Drives Bank Competition? Some International Evidence Cornellius, Peter. Governance Good corporate practices in poor corporate governance systems. Corporate Governance,Vol. 5. No. 3:12-23, Gorvett, Rick. Ningwei Liu. 2007. Using Intepretive Structural Modeling to Identify and Quantify Interactive Risks. ASTIN Colloquium Call for Papers. Orlando Janes, FR. 1988 Interpretive Structural Modelling (ISM): a methodology for structuring complex issues. Trans Inst MC. Vol 10. No 3 Jensen, MC, WH Meckling. 1976. Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. Journal of Financial Economics, Vol. 3, No. 4, pp. 305-360. Leibenstein, H. 1966. Allocative efficiency vs Xefficiency. The American Economic Review. Vol. 56:3 Kaihatu, TS. 2006. Good Corporate Governance dan Penerapannya di Indonesia. Jurnal Manajemen dan Kewirausahaan.Vol.8. No.1:1-9 Kanungo, S. V Jain. 2009. Using Intepretive Structural Modeling to Uncover Shared Mental Models in IS 71 International Journal of Information Technology and Business Management 29th May 2013. Vol.13 No.1 © 2012 JITBM & ARF. All rights reserved ISSN 2304-0777 www.jitbm.com Research. European Conference on Information System. June 8-10. Verona, Italy [KNKCG] Komite Nasional Kebijakan Corporate Governance.2004. Pedoman Good Corporate Governance Perbankan Indonesia.Komite Nasional Kebijakan Governance, Jakarta. [KNKG] Komite Nasional Kebijakan Governance.2006. Pedoman Umum Good Corporate Governance Indonesia. Komite Nasional Kebijakan Governance, Jakarta. Kompas. 2012. Tata Kelola Perbankan Jadi Acuan: Bank BUMN dikecualikan. Terbit Selasa, 5 Juni 2012. Hal 19 [KPK] Komisi Pemberantasan Korupsi. 2010. Studi Implementasi Good Corporate Governance di Sektor Swasta, BUMN dan BUMD. Diakses pada tanggal 21 November 2012: http://www.kpk.go.id/modules/PDdownloads/single file.php?cid=8&lid=55 Nofianti, Leny. 2009. Penerapan Good Corporate Governanca di Indonesia. Jurnal Akuntansi dan Keuangan. Vol. 14. No.2 Putra, I Rusadi. 2011.7 Cara Jitu Naikkan Daya Saing Perbankan. Okezone. 21 Januari 2011 Porter, Michael E. 1996. What is Strategy? Harvard Business Review.November-Desember Sagheer, Silpa. SS Yadav. SG Deshmukh. 2009. An Application of Intepretative Structural Modeling of the Compliance to Food Standards. International Journal of Productivity and Performance Management. Vol. 58. No. 2. pp.136-159 Saidi, Nasser. 2007. Linking Governance and Competitiveness, Oman Economic Association Conference Muscat. Oman March 24-25, 2007 Salimifard, Khodakaram. Mohammad Ali Abbaszadeh. Ahmad Ghorbanpur. 2010. Intepretive Structural Modeling of Critical Success Factors in Banking Process Re-engineering. International Review of Business Research Papers. Vol. 6. No.2. pp.95-103 Scott, David H. 2007. Strengthening the Governance and Performance of State-Owned Financial Institutions. Policy Research Working Paper 4321. The World Bank Sukasih, Ni Ketut, Ni Luh Nyoman Ayu Suda Susilawati. 2011. Dampak Good Corporate Governance (GCG) terhadap Kinerja Perusahaan (Studi Kasus di Bursa Efek Indonesia). Jurnal Bisnis dan Kewirausahaan. Vol. 7. No. 3 Tabrizi, RS. Yeap Peik Foong. Nazli Ebrahimi. 2010. Using Intepretive Structural Modeling to Determine the Relationship Among Knowledge Management Criteria Inside Malaysian Organizations. Wolrd Academy of Science, Engineering Technology. Vol. 72 Wan, Jiangping. Dan Wan. Hui Zhang. 2010. Case Study on Business Risk Management for Software Outsourcing Service Provider with ISM. Technology and Investment. Vol. 1. pp. 257-266 Zhu, Lili. 2007. Impact on Foreign Entry on Banks in Emerging Market: The Role of the Pre-existing Competitive Environment. Disertation. Department of International Business, the School of Business, the George Washington University 72