L ECTURER ADOPTION OF E CHO S YSTEM THROUGH A SOLUTION FOCUSSED COMMUNITY OF PRACTICE University of Canterbury Echo360 Community Grant research project Final Report Susan Tull, Learning Resources University of Canterbury New Zealand November 30th 2013 0 Lecturer adoption of EchoSystem through a solution focussed community of practice University of Canterbury Echo360 Community Grant research project Final Report Principal researcher: Susan Tull Associate researcher: Jessica Hollis PROJECT OVERVIEW In September 2012 the University of Canterbury was awarded an Echo360 Community Grant for the research project “Lecturer adoption of EchoSystem through a solution focussed community of practice”. The project aimed to accomplish two goals; to gather data to add to the body of knowledge on the implementation, adoption and use of web-based lecture technologies, and to offer insight into a possible solution to the issue of providing the professional development essential in this area (Gosper et al., 2011)1 within our institution. The professional development intervention was intended to both highlight good practice and encourage collaboration between lecturers. The project’s objectives included identifying any relationship between the reason for implementing the use of this web-based lecture technology and the adoption behaviours of lecturers, and to foster the development of an EchoSystem community of practice within the university. These objectives supported the overarching project goal of ensuring the quality of blended learning uptake by improving the use of EchoSystem throughout the university. Lecturers at UC adopted the use of this technology as a solution to a variety of learning and teaching concerns. By focussing on the sharing of adoption practices around these solutions we hoped to support both the professional growth of lecturers and the quality of blended learning. The project examined the adoption behaviours of a purposive sample of lecturers who implemented EchoSystem within their teaching practice. Their initial teaching and learning concerns, for which EchoSystem provided a solution, were identified. This information was used to support the development of a solution focussed online environment to support the development of an EchoSystem community of practice. Gosper, Maree, McNeill, Margot, Woo, Karen, Phillips, Rob, Preston, Greg, & Green, David. (2011). Web-Based Lecture Technologies and Learning and Teaching: A Study of Change in Four Australian Universities. Journal of Asynchronous Learning Networks, 15(4), 84-95. 1 1 Research data was gathered on both the participants’ adoption experiences, the use of the online environment, and community of practice developments.. What has emerged from the research is a redesigned support model which incorporates both a CoP and other elements to support lecturers in developing good practice in the use of web based lecture technologies. The model is outlined in this report, and will be implemented in the near future. The research questions: How does the reason for implementing the use of EchoSystem influence the adoption behaviours of lecturers? How can an understanding of these behaviours feed into our plan for developing communities of practice within the University? How can this community of practice help us to ensure the quality of blended learning uptake, and improve the use of EchoSystem? SIGNIFICANT ACTIVITIES Following notification of the grant being awarded, and publication of this information (see Appendix A: Publication of announcement), ethics documentation for the project was drawn up and submitted to the university’s Human Ethics Committee. Approval was granted and invitations to participate in the project were sent to EchoSystem users by email. In depth information and participant consent forms were sent to selected volunteers. Signed consent forms were received in October 2012. From those who responded a purposive sample of nine lecturers was investigated. These participants, drawn from across all the university’s colleges, were selected as representative of the body of UC faculty choosing to use EchoSystem (see Figures 1 & 2). Participants were also selected because of the learning and teaching concerns for which EchoSystem had provided them with a solution, and the participants’ varying levels of experience with this technology. Figure 1: UC faculty using non-automated recording modes displayed by College Figure 2: Research participants using any recording mode displayed by College 2 As a means to measure the progress of lecturers in adopting EchoSystem technology, the Learning/Adoption Trajectory of Sherry and Gibson (2002) 2 was used. A Pre research data collection tool was created in the form of an online survey. This survey gathered data about the participants’ previous experiences with EchoSystem as well as their present use. Questions asked also helped to gauge the participants’ learning / adoption trajectory level and included a self-assessment of their level. Responses were received from all nine participants. A variation of the survey was completed at the end of the research, which was also completed by all nine participants. Comparisons were made of the lecturers’ levels on the Learning / Adoption trajectory pre and post research and their use of EchoSystem. Data collection for the case studies of the participant lecturers was incomplete. Because the lecturers did not keep the video diaries as requested in the participant consent form, there are significant gaps in the information provided about the journeys they took in adopting EchoSystem. This aspect of the research has not been completed as fully as anticipated. Within our Moodle Learning Management System, an online community environment was developed where lecturers could share their practice in implementing EchoSystem technology. From the data gathered in the pre-research survey, the solutions provided by EchoSystem were distilled. This information was used in the initial development of the EchoSystem CoP site to provide a structured environment which was focussed around the ways in which EchoSystem had provided a solution to a learning and teaching concern, and to populate sections of the site with some relevant content. The “Echo360 Community of Practice Space” was developed as a simple, relevant space in which lecturers could connect and share their practice with others. Examples of good practice, and tips from existing EchoSystem users across the university were shared by both participants and non-participants in the research. The site contained facilitated forums to enable collegial support and discussion. Links were also provided here to the more comprehensive support documentation developed by other members of the e-Learning team. Information on the site content and Echo360 developments were sent to all EchoSystem users through the site, and a forum discussion took place. In late January 2013 all research participants were enrolled in the EchoSystem CoP site, to gather feedback for initial improvements. All EchoSystem users were enrolled in the EchoSystem CoP site at the beginning of semester one, in February 2013 and data was gathered from the site until July 2013. The site was developed further during the research as additional information and examples of EchoSystem use were provided by both participants and non-participants (see Appendix B: Screenshots of the Echo360 Community of Practice Space). Documentation was developed to support the participants in creating their video blog (Vlog) entries and outlining what was required from them. Sections were created in EchoSystem for each participant to share their Vlogs with the principal researcher. Collection and transcription of Vlogs as part of the research data began in November. Only one participant completed more than one Vlog recording. Two others completed one Vlog. Lack of available time was provided as the reason for not participating in this aspect of the research. Sherry, Lorraine, & Gibson, David. (2002). The path to teacher leadership in educational technology. Contemporary issues in technology and teacher education, 2(2), 178-203. 2 3 Quantitative and qualitative data was gathered from pre and post research surveys, nine brief interviews, nine full semi-structured interviews, eight Vlog entries, researcher observations, the site data from the EchoSystem CoP Space, and the EchoSystem use data. Qualitative data was annotated and coded using a general inductive approach to develop initial codes for analysis. Codes were then grouped into categories and themes which the focussed on the influences on the participants experiences in using EchoSystem. Data collected from the surveys and researcher observations was used to increase the reliability of the findings through triangulation of data sources. Quantitative data provided a backdrop for the research through information on the pan-university use of EchoSystem, and to provide an overview of the activity taking place in the EchoSystem CoP Space. Key Challenge CHALLENGES The key challenges for this research were all associated with time pressures and workload issues. Many of the challenges that arose during this research were associated with the time pressures felt by the research participants. Recruiting participants in September was fairly trouble free, but by the time consent forms were received it was the end of semester two and circumstances had changed. Gathering data from participants while they were marking exams, attending conferences and going on holiday was very challenging. The failure of participants to complete their Vlogs meant that a valuable element of the data was missing. An extra set of brief interviews with participants took place in May to attempt to gather some of this information. However, the data did not provide the insights into the rate of change and catalysts for change and the rate at which change took place, which it was hoped the video diary entries would capture. The same time constraints on participants made it difficult to encouraging them to become active in the Echo Community of Practice Space. This lead to only five of the nine participants having viewed the site before the final interview took place. A change in the employment situation of one of the two members of the research team, who left to take up a leadership role in a different department, posed another time focused challenge. This left the principal researcher with insufficient time to complete the research in as much depth as we had hoped before this final report was due for completion. Technical difficulties posed a challenge for two of the participants as they were unable use PCap on their computers for the whole first semester. They borrowed colleagues’ computers when possible, but this did limit the use they made of EchoSystem during this time. Judging participants’ stages on the Learning / Adoption trajectory posed some challenges. There were no known tools available to do this and a tool needed to be developed from scratch. The survey tool developed provided the participants subjective judgements of their stage on the Learning / Adoption trajectory were combined with researcher observations to provide a more representative result. 4 WINDFALLS Several aspects of the research provided highlights which had not been anticipated Many of the positive aspects of this research were associated with the solutions to learning and teaching issues that the technology has provided for the participants. Becoming aware of the range of advantages this technology provides, particularly for those who teach distance students, and hearing lecturer accounts of students’ reactions were very positive experiences. Insight has been gained into the ability lecturers now have to tailor a much more cohesive programme for both distance and on-campus students, and to improve communication by enabling the incorporation of audible and visible content into information around tasks and assignments for distance students. As well as more effective communication there is a greater sense of connection, particularly for distance students who now feel as though they are communicating with a ‘real’ person. Both the contact that had been made available through EchoSytem and the lecturers’ efforts in creating that contact were appreciated. One participant described an encounter with a distance student who “came running up and said, ‘oh you are like the real person behind the videos! … it’s so good to meet you! … It’s so great, because it just feels like you’re there, and you’re chatting to us’ “. She went on to explain that “that’s what students actually really do want. … they think you’re having this personal conversation with them.” (Tina interview) Several other aspects of the research provided highlights which had not been anticipated. Being able to witness the very positive first impressions of the online community environment of four of the participants was unusual, but gratifying. Being able to share in some of the moments when a lecturer discovered a solution which EchoSystem could provide, to an issue they had been trying to resolve, was encouraging. Being engaged in discussions by participants at the higher levels of the learning adoption trajectory about ways in which research on their EchoSystem use might be conducted, or how groups of colleagues might best be introduced to the technology, was both stimulating and enlightening. The reflective nature of the data gathering process of this research seemed to generate in the participants a growing enthusiasm for the use of EchoSystem in their teaching. As lecturers considered both past and present uses of EchoSystem, many who had used it other than for automated lecture capture became quite animated as they envisioned the ways in which they could use it to enhance their teaching in the future. 5 FINDINGS All forms of EchoSystem recording were used by lecturers within the participant group. This included automated lecture capture, ad hoc recording of both whole lectures and shorter more targeted recordings, and recordings made using Pcap. Participants experiences in taking up the use of EchoSystem varied depending on the mode of recording they used. For a third of the participants the 2011 Christchurch earthquakes had contributed to their decision to use EchoSystem. The flexibility to be able to record content and continue to teach from any venue, and the ability for students to still feel connected that the medium provided in spite of the circumstances, was the initial catalyst for use. Following the post-quake installation of EchoSystem in lecture theatres, some departments began having all lectures recorded as a contingency against further disruption. The use of automated lecture capture was seen as having a low entry threshold and requiring participants to change very little about either their teaching style or their interaction with the technologies. These factors helped some participants in overcoming their initial reluctance to be recorded. Once the technology had become a part of their practice, those using the Ad Hoc and Pcap recording modes began to expand their use to provide solutions to other learning and teaching issues that they encountered. Recordings for some had progressed “from being a ‘sit down and talk to the PowerPoints’, to actually really thinking about how else can we make the student experience better” (Tina interview). The more reserved amongst the participants talked about the possible uses they would make of EchoSystem, the more adventurous described what they had done. Participants found that fit for purpose recordings provided a different experience from that which they could provide in a lecture theatre, one which they could tailor to the needs of their students. Being in control of the recordings, having the ability to edit, re-record and choose the focus of the recording without having to involve support staff as well as having the flexibility of choosing the time and place of the recording were attributes which encouraged more extensive use. The initial information received from participants indicated nine solutions to learning and teaching issues provided by EchoSystem use, and indicated six categories of solutions. The full research data supported the same six categories but revealed twenty five solutions provided for these nine participants (see Appendix C: Solutions to teaching and learning problems which were provided by EchoSystem). Those who used the personal capture as a solution for one learning and teaching issue were more likely to use it as a solution to other issues, but little distinction was found between adoption behaviours for specific reasons. There were differences uncovered in adoption behaviours between those whose reasons for using EchoSystem aligned to their pedagogical intentions, and those whose reasons were more for the convenience offered by the medium. 6 In general the more uses the participant made of EchoSystem, the higher their stage on the Learning/Adoption trajectory. What is not clear from the research is which dimension developed first. During the research the majority of the participants progressed along the learning adoption trajectory, becoming more purposeful in their use of EchoSystem as a solution and encouraging and supporting others in their application of this technology. At the furthest end of the scale are those lecturers who were consciously trying to influence their peers, demonstrating this technology and offering their support to enable others. Figure 3: Participants’ post research stage of the Learning / Adoption trajectory and the number of purposes for which they have used EchoSystem Figure 4: The change in observed stage on the learning / adoption trajectory drawn from pre and post research data 7 One of the major factors influencing the experience of using this WBLT was the participant’s personal attributes. Five of the nine participants could be described as risktakers or early adopters. They were less concerned with creating a polished product than with finding solutions to the learning and teaching issues at hand. As one participant quipped, he “wasn’t trying to be David Attenborough” (Graham interview). These more confident participants were comfortable experimenting with EchoSystem to resolve a specific problem and abandoning it if the required solution was not provided. A lack of confidence was found to be a deterrent. It hampered both the ability to engage with the technology and for this particular technology it added the complication of being personally recorded within what was felt to be a permanent and public format. This caused some anxiety, as well as a tendency towards over-recording in an attempt to create the ‘perfect’ recording. Three of the nine participants could be described as selfconscious and cautious in their use of the EchoSystem technology. Those who were working as part of a team made more extensive use of EchoSystem and became much more confident in its use. This type of support was found to be a very important part of the positive experiences of less confident participants Participants felt that being able to ask questions, no matter how trivial they might seem, and receiving a supportive response was vital in developing confidence in using the technology. The most important characteristic of the support from the Flexible Learning Advisors (FLAs) and the Learning Technology Support (LTS) team was their approachability. The planning, problem solving and practical support provided by LTS was appreciated, as were the suggestions, examples and pedagogical understanding and support provided by the FLAs. While documentation provided by both teams was appreciated, personal support was a clear preference. It was the support of their peers though, which seemed to hold more value. Collegial support was valued particularly when it was perceived to be non-judgemental and from someone who the participant trusted. Having colleagues who already felt confident in using EchoSystem was identified as a low risk way of finding support “[A colleague] had used it six months before I was introduced to it. So, I had somebody that I could go to and say, ‘so how do you this’ or ‘how do you do that’” (Erika interview). Having a colleague as an audience helped them to identify when a recording could be improved, “if you make a complete mess up they'll tell you and you can start again” (Neroli video blog), and working as a team provided some participants with a less informal way of developing content for students. Participants who worked in teams, or collaborated with colleagues, in their use of WBLT spoke highly of the benefits of doing so. Collaboration had provided the impetus and support for some participants to begin using EchoSystem, and helped others to develop their teaching approach. As one participant explained, “a few colleagues and myself met and talked about what we were going to use Echo for and we found this quite useful.” (Neroli video blog). Being part of a group or network of people who were also using EchoSystem had on-going benefits as lecturers encouraged each other in exploring the ways in which WBLT could offer solutions “I work in four different teams and all our teams are now using Echo … all of them have been really enthusiastic about it and have wanted to know what else we can do with it” (Tina interview). Small communities of practice were found to have developed where EchoSystem users had become known to each other and had been able to provide both collegial support and inspiration. Being a concurrent member of a collocated CoP and interacting online has been shown to overcome issues of trust in an online CoP, but the active pan-university CoP, whose development the “EchoSystem CoP Space” had been created to support, did not emerge in the online space. There was a strong preference expressed for interacting face to face 8 rather than with what was perceived to be an anonymous body of peers. “So I’d probably I’d read things and think about things but I don’t know how ‘out there’ I would be about making postings” (Violet interview). While few participants made use of the discussion forum facility in the space it was recognised as a useful addition, and helped to provide a well-rounded, single point of reference for all aspects of EchoSystem use. As the main source of information on the use of EchoSystem at the university, the space was given positive reception One important aspect was the just-in-time support it There was a strong preference provided, both as a link to the help documentation and expressed for interacting face to as a resource for providing solutions to learning and face rather than with what was teaching problems “I like it because I know there’s a perceived to be an anonymous space I can go to and just have a look. If I do have body of peers. questions or if I’m wanting to think about using it in different ways, I can go in and just have a look” (Erika interview). The value of the space was recognised and commented on, particularly for highlighting some of the ways in which EchoSystem was being used by lecturers at our university. These examples within the online space, demonstrated potential solutions to real issues that lecturers at UC were facing. The content of the forum posts, along with the examples provided, encouraged several participants to reflect on their own practice “I’ve liked that there’s been stuff up there to think about, and provoke some thought and some revisiting of your own practice as well” (Tina Interview). Examples were able to provide reassurance to lecturers that a potential use of EchoSystem had been successfully implemented, “I’d get ideas and think, oh okay, see it’s not just me thinking, ‘maybe that’s a good idea’” (Violet interview). The content of the space also inspired several participants to take up new uses of EchoSystem, “I think the Echo community has [been a catalyst] because if I hadn’t seen different ways of using Echo, I wouldn’t have probably thought about that [new use]” (Tina interview). Participants identified aspects of the space which could be improved. While the insights into the different purposes for which Echo360 had been used were appreciated, there was a suggestion that value could be added by providing more information about the pedagogical implications and likely outcomes of particular uses. “The links between that context [described in an example] and the specific ways that it enhances learning maybe could be better” (Graham interview). Because of the small number of volunteers to share their practice, the content of the space did not change very often. One participant commented, “In the couple of times that I went in, it didn't seem to grow quickly… I'm probably more likely to contribute and go to that [a face to face event] than keep going back into the Community of Practice site” (Celine interview). Participants considered the design of the space, focussed around the teaching and learning issues to which EchoSystem had provided a solution, to be clear, informative, and easy to follow. Within each section the design encouraged interaction with the text and video content through the simple layout, clear labelling and the tight focus of the information provided. Participants who were not considering the use of EchoSystem beyond automated lecture capture saw the space as valuable both as an available resource and as a possible way of supporting colleagues in considering the use of EchoSystem as a solution or extending their practice, “It’s useful for the people who are involved because then you can see other ways that might connect for other people … It’s at least opening the door because the thing is, we very rarely investigate” (Neroli interview). ). The reason for rarely 9 investigating was the same reason given for not having engaged more with either the Echo360 CoP space or the technology itself – time pressure. Lack of available time was revealed as the most difficult barrier for participants to overcome in making use of either the Echo360 CoP Space or the EchoSystem technology. An inability to find the time to visit the space or make use of its content was an often repeated observation. “I didn’t use it very much. And it’s not because I’m not averse to using it, it’s just I’m too damn busy doing other things” (Robby interview). All but one of the research participants commented on the restrictions imposed by a busy work schedule and insufficient time in which to complete their required tasks. Time was also seen as a barrier to beginning to taking up EchoSystem as a solution for other issues “the way this job works is that there’s never much time to reflect on things and try out good ideas” (Mike interview). Time to experiment with the software and recording techniques, as well as time to create resources was seen by the participants as being vital in the initial adoption of the technology. Participants felt that having the ‘headspace’ to learn was important for developing initial skills in using this technology. “When I get so incredibly busy it’s easy to fall back on what you’ve always done” (Violet interview). Despite the best intentions, if a participant had too many other commitments or did not feel they had the ‘headspace’ to engage with the technology, they didn’t. Automated recording of lectures was the only practice which was not curtailed by a shortage of unallocated time. However, both the Echo360 CoP Space and EchoSystem itself have been seen by participants as saving them time. The space helped participants to find a solution to an issue more quickly and EchoSystem itself has been a time-saving investment for some participants. CONCLUSIONS The findings of this Echo360 Research project have indicated that lecturers’ confidence, resilience and motivation for taking up the use of EchoSystem are important factors in adoption of this technology. With appropriate support as well the time, energy and headspace to incorporate something new into their teaching experience, lecturers can become more confident users. Understanding these behaviours has supported a plan for developing communities of practice within our university. Changes will be made to the initial model, of an online community where the lecturers provide the content and collegial interaction to support each other’s professional development. The new model, which will be implemented in 2014, incorporates several elements which the research suggests would be of value, alongside those from the present model which were found to be successful. While the solution focus of the online environment will be retained, the space will be expanded to create an "Echo Solution Space". The expanded space will include more examples of solutions which have been successfully implemented by lecturers, and further support material developed by the LTS team and the FLAs, with a greater emphasis on the pedagogical implications of EchoSystem use, will be incorporated. Most importantly, fostering a CoP will no longer be focussed on developing one central online CoP which extends pan university. The Echo Solution Space will 10 become a vehicle through which practitioners will be able to find ways to make connections within their local context, to enable them to become a part of a local CoP. Figure 5: A graphic representation of the new support model By continuing to share good practice in the online space, solutions to learning and teaching issues provided by EchoSystem, and indications of effective use in practice, will be highlighted. The addition of the more theoretical pedagogical dimension alongside these more practical suggestions from colleagues will provide a fuller view of what good practice involves. By enabling connections with supportive users in their local context, new adopters of this WBLT, and those who are looking to develop their practice further, can be encourage through collegial interaction and sharing of good practice. 11 Dissemination: The following activities included in the plan to disseminate information about the award, and the findings from the project have been completed Press releases announcing the University of Canterbury’s selection for the award and the completion of the project and findings. E-newsletter announcement of the University of Canterbury’s selection for the award The following activities included in the plan to disseminate information about the award, and the findings from the project have been confirmed, but not yet completed. Presentation of the project and its findings at the Australasian Society for Computers in Learning in Tertiary Education ASCILITE 2013 Conference (1-4 December) Link to poster presentation: http://prezi.com/txv5uifttibh/?utm_campaign=share&utm_medium=copy&rc=ex0s hare The poster paper created for the ASCILITE 2013 conference shared at the Echo36 User Conference 2013. Link to poster presentation: http://prezi.com/txv5uifttibh/?utm_campaign=share&utm_medium=copy&rc=ex0s hare Submission by 13 December 2014 of a paper to be presented at a peer-reviewed conference – Ed-Media 2014 (23-27 June) (See Appendix F: Draft copy of paper) The following activities included in the plan to disseminate information about the award, and the findings from the project, are planned but have yet to be confirmed. Participation in a webinar with findings for the Distance Education Association of New Zealand (DEANZ) Blog posting at an Echo360 web property Findings shared with fellow members of Australasian Society for Computers in Learning in Tertiary Education (ASCILITE) through a paper published in their peer reviewed journal Australasian Journal of Educational Technology AJET Findings reported within the EchoSystem community of practice site, and available on the Electronic Learning Media webpage. Variance from Appendix A in the Echo360 research grant proposal After discussion with the Echo360 representative, presentation of the project and its findings at a 2013/2014 Echo360 User Conference was replaced by Presentation of the project and its findings to take place at the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE) 2014 Conference (1-4 December), as this was deemed to be a more appropriate audience. The poster paper created for the ASCILITE conference was shared at the Echo36 User Conference At present there are no known papers on this topic being presented or published by academics involved in the project. The project remained faithful to the original timeline. (See Appendix D: Project timeline) The remaining funds from the research grant have been allocated to dissemination of the research as per the original research proposal. Appendix E: Project expenditure to date, details expenditure which has already taken place. 12 APPENDICES Appendix A: Publication announcing Canterbury’s selection as a grant recipient 13 Appendix B: Screenshot of the Echo360 Community of Practice site showing other sections of the site in the course menu on the left 14 15 Appendix C: Solutions to teaching and learning problems which were provided by EchoSystem OVERCOME PHYSICAL DIFFICULTIES BY: DEMONSTRATE BY: Increasing emergency preparedness through lecture capture Making content available for student who could not attend a lecture Making content available from a lecturer who could not attend a lecture Increasing the potential number of enrolments in a course by providing flexibility to students who have lecture clashes through Lecture Capture Providing a demonstration of practical course elements, and showing the working of examples, to providing easily available guidance to students. Providing a resource bank of demonstrations and examples Developing a bank of skill resources of (such as songs, games, storytelling) Enhancing content delivery in a language course through the provision of multimedia examples of grammar and spoken language ADD FLEXIBILITY BY: Sharing information about new developments Filling a gap in background course content Supplementing lecture content if they ran out of time ENHANCE THE STUDENT EXPERIENCE BY: Enabling students to revise lecture content Facilitating the learning of English second language students and less able students by enabling them to re-experience the lecture Allowing for a more interactive class time by enabling lecturers to ‘declutter’ and ‘pre-load’ content Highlighting vital information Providing an introduction and overview to the course Providing focussed ‘snippets’ of course material Providing focussed content for student revision Providing a summary of tutorial content ENABLE MORE CONNECTION WITH STUDENTS BY: Introducing the lecturers for a course Using lecturer voice and image for feedback as well as content delivery Providing a catalyst for discussion Providing more personal feedback SUPPORT DISTANCE STUDENTS BY: Providing a more consistent learning experience for off campus students through using lecture capture Ensuring a consistent message is given to all students across all streams and delivery modes Providing assignment briefings for both distance and on-campus students using personal capture 16 Appendix D: Project Timeline 17