CRISIS RESPONSE PLAN COMMUNICATION
October 5, 2010
Table of Contents
Introduction……………………………………………………………………
4
Emergency Contacts…………………………………………………………..
4
Crisis Response
Active/Armed Shooter and Weapons………………………………….
5
Alcohol Poisoning…………………………………………………….
8
Biological/Chemical Accident or Hazardous Materials……………….
8
Bomb Threat……………………………………………………………
10
Communicable Disease………………………………………………..
10
Drowning………………………………………………………………
11
Fire…………………………………………………………………….
11
Flood…………………………………………………………………..
12
Food Poisoning / Water Contamination……………………………….
12
Hostage………………………………………………………………...
13
Lightning Strike………………………………………………………..
13
Medical Emergency…………………………………………………….
14
Missing Student…………………………………………………………
15
Physical Assault / Fight………………………………………………….
15
Severe Weather / Tornado……………………………………………….
16
Sexual Assault…………………………………………………………..
17
Stalking………………………………………………………………….
17
Suicide Threat……………………………………………………………
18
Suicide Attempt………………………………………………………….
18
2
Suspicious Individual……………………………………………………
18
Suspicious Mail or Package……………………………………………..
19
Threat……………………………………………………………………
20
Vehicle Crash – Stritch vehicles or groups……………………………...
21
Appendix A - Some Key Phone Numbers……………………………………...
22
Appendix B Guidelines for Medical Emergencies……………………………… 23
Appendix C - Lockdown Procedures…………………………………………...
25
Appendix D - Shelter in Place Scenarios……………………………………….. 26
Appendix E- Bomb Threat Call Procedures/Check List…………………………….27
Index……………………………………………………………………………... 30
3
Cardinal Stritch University Crisis Response Plan
EMERGENCY CONTACTS
In the event of any emergency, it is important to call immediately. If police, fire or
rescue personnel are required to respond, they should be called first and then a call should
be placed to campus security.
Police Department
Campus Phone
9-911
Any Other Phone
911
Fire Department
9-911
911
Campus Security
4220 (main campus)
414-410-4220
Glendale dispatch
9-911
414-962-4619
Security-city center only
(414)235-7897
(414)235-7897
A 911 call from a cell phone in the Milwaukee area goes directly to the sheriff’s
department. As it’s usually the local police who are required, this can cause a small time
delay. Therefore, when calling 911 from a cell phone on the main campus, it’s best to
call the Glendale dispatch directly. A more complete listing of campus emergency
contact numbers is included as Appendix A (page 22) to this document. Security has a
more comprehensive listing and can start a phone tree as the situation warrants.
Communication: A crisis communications plan is in place that allows for expedient
communication in a crisis by the public relations staff and others. Stritch subscribes to
E2 Campus, an emergency notification system that is currently set up to send text
messages to registered users. All students, faculty, and staff are asked to register with
this service. Users can register by logging onto http://www.e2campus.com/my/stritch/
and provide the pertinent information.
Training: Informational videos related to violence prevention and response have been
purchased to share the recommendations of top security experts. They will be presented
in training sessions and will be available through my.stritch.edu after the trainings.
Training is also provided in bloodborne pathogen exposure. Key personnel, including
security officers who work 24/7 receive CPR/defibrillator training.
4
CRISIS RESPONSE (Alphabetical)
ACTIVE / ARMED SHOOTER AND WEAPONS
If you witness any armed individual shooting at people on campus or hear gunshots:
 Immediately contact 911. Provide the police dispatcher with as much information
as you can. Do not hang up unless told to do so.
 If at the main campus, notify campus security at 410-4220 if able to do so. Those
at the city center should call 235-7897.
 Police officers will likely be the first responders on the scene. As they move into
an area or facility, rescue efforts will be delayed until the shooter is located or
stopped.
 To assist police, please stay calm and patient during this time. If you have this
information, provide police with a location and/or description of the suspect.
 If you encounter police, keep your hands empty and in plain view at all times. Do
not speak to the officers until they speak to you. Listen to their instructions and
do exactly what they say.
 If you are evacuating, carry nothing that could be mistaken for a weapon.
 Rescue teams will follow shortly after the first responding officers enter the
building. They will attend to the injured, and remove everyone safely from the
area or building.
 Public relations will work with law enforcement and security to send advisory
text messages as appropriate, although it should be assumed that the shooter can
read them, too.
If the shooter is outside the building:
 Proceed to a room that can be locked or barricaded. Turn off all of the lights.
Close and lock all window and doors – interior and exterior. If you cannot lock
the door, barricade it with desks, chairs, etc. Close all curtains and blinds.
 Get all occupants on the floor and out of the line of gunfire. Also, ensure that no
one is visible from outside the room. It is best to separate, rather than huddle
together.
 One person in the room should call 911, advise the dispatcher of the situation
including location.
 Unfamiliar voices may be the shooter attempting to lure the victims from their
safe space; do not respond to any voice commands until you can verify with
certainty that they are being issued by a police officer.
 Remain in place until law enforcement, emergency management and/or university
officials give an all clear notification.
 Remain silent. Turn off all radios or other devices that may emit sound. Silence
all cell phones.
5
If the shooter is inside the building:
 If you cannot safely evacuate, proceed to a room that can be locked or barricaded.
Turn off all of the lights. Close and lock all window and doors – interior and
exterior. If you cannot lock the door, barricade it with desks, chairs, etc. Close
all curtains and blinds.
 Remain silent. Turn off all radios or other devices that may emit sound. Silence
all cell phones.
 Get all occupants on the floor and out of line of gunfire. Also, ensure that no one
is visible from outside the room. It is best to separate, rather than huddle together.
 If it is possible to escape the area safely and avoid danger, do so by the nearest
exit or window. Leave books, backpacks, purses, etc. in the room. As you exit
the building, keep your hands above your head and listen for instructions that may
be given by police officers on the outside. If you receive no instructions, proceed
to a safe location.
 Contact 911. Report your name and location.
 Remain calm, keep your hands above your head and follow instructions. If an
officer points a firearm at you, please try to remain calm. Make no movement
that may cause the officer to mistake your actions for a threat.
 If you witness anything, tell the responding officers as much about what you
know about the situation.
 Wait for the police to come find you.
If the shooter(s) enters your class or office:
 If you can evacuate, do so.
 Dial 911, if possible, and alert police to the shooter’s location. If you can’t speak,
leave the phone open so the police can listen to what’s taking place.
 Attempting to overcome the shooter with force is a very last resort that should be
initiated after all other options have been exhausted. Attempting to overcome the
shooter is best attempted by a group, rather than individuals.
 If the shooter leaves your area and you are able to escape, proceed immediately to
a safer place. Do not touch anything that is in the vicinity of the shooter.
If you must move to another location:
 If you decide to flee during an active shooting situation, make sure you have an
escape route and plan in mind.
 Move quickly, keep your hands visible, and follow the instructions of any officers
you may encounter. Do not attempt to carry anything while fleeing.
 Leave the wounded victims where they are and notify authorities of their location.
Do not attempt to remove any injured persons.
6
Assisting Police Officers – Police officers responding to an active shooter are trained to
advance immediately to the area in which the shots were last heard. The first responding
officers will normally be in teams. They may be dressed in regular patrol uniforms or
they may be wearing external bulletproof vests, Kevlar helmets, and other tactical
equipment. They may be armed with rifles, shotguns, or handguns, and might be using
pepper spray or tear gas to control the situation.





Remain calm, do as the officers tell you; and do not be afraid of them.
Put down any bags or packages and keep your hands visible at all times.
If you know where the shooter is or have a description of the shooter, tell the
officers.
The first officers will not stop to help people. Rescue teams with medical
personnel will follow later.
Until you are released, remain at whatever assembly point authorities designate.
Be aware that police will usually not let anyone leave until the situation is fully
under control and all witnesses have been identified and questioned.
Weapons, combustible items, firearms, explosives, incendiary devices, or any
instrument which, under the circumstances it is used, is readily capable of causing
death, physical or property damage – If you suspect any of the aforementioned
mechanisms on campus property, stay calm and immediately call 911. Then call campus
security at 414-410-4220 or 414-235-7897 at the city center. Give the following
information:
 Name of individual in possession of weapon or device if known.
 Location and type of weapon or device if known.
 Whether the individual in possession of weapon or device has threatened anyone
or has exhibited concerning behavior.
 Any other details that may prevent the individual from hurting someone or
himself/herself.
Lockdown Procedures – If the presence of an active shooter necessitates a lockdown,
follow the lockdown procedures outlined in Appendix C (page 25) of this document. A
lockdown will be announced via phone system, emergency notification system
(E2Campus), e-mail, web site or other communication device.
7
ALCOHOL POISONING, ALCOHOL OR DRUG OVERDOSE









If you are concerned about someone’s safety, call 911. After you call 911, call
security at 410-4220 on the main campus or at 235-7897 at the City Center.
If a person displays any of these symptoms, call 911, then security.
o Unresponsiveness (cannot be awakened)
o No or slow breathing (8 or fewer breaths per minute)
o Irregular breathing (lapses of ten seconds or more between breaths)
o Skin has bluish or ashy tinge (not getting enough oxygen)
If needed, perform or have someone perform rescue breathing/CPR. On main
campus, defibrillators are located by the student health center, the conference
center, the first floor bathrooms by the CFA, near the Assisi Hall desk, and in the
fieldhouse by the athletic training office. The City Center defibrillator is located
on the first floor, behind the security desk.
Turn person on his/her side.
Don’t leave person alone, or let him/her “sleep it off.”
On the main campus call, or have someone call, the director or asst director of
residence life, or dean of students. They will help gather information that will
assist medical personnel.
Ask individuals with information about the student’s alcohol and/or drug use to
provide it to medical personnel.
Try to find out to which hospital the ambulance will go.
If the victim returns to school, appropriate intervention will take place. Such
interventions should be undertaken with the understanding that the incident could
have been a suicide attempt.
BIOLOGICAL OR CHEMICAL ACCIDENT / HAZARDOUS MATERIAL
Some kinds of chemical accidents or attacks may make going outdoors dangerous.
Leaving the area might take too long or put you in harm’s way. In such a case it may be
safer for you to stay indoors than to go outside.
“Shelter in Place” means to make a shelter out of the place you are in. It is a way for you
to make the building as safe as possible to protect yourself until help arrives. You should
not try to shelter in a vehicle unless you have no other choice. Vehicles are not airtight
enough to give you adequate protection from chemicals. Appendix D ( page 26) provides
additional Shelter in Place guidance.
8
Incident occurs in a campus building
 Call 911. If the type and/or location of hazardous material is known, report that
information to 911.
 Notify campus security. Call ext. 4220 if calling from a Cardinal Stritch
University campus phone. Call 414-410-4220 if calling from an off campus
phone. Call 414-235-7897 in the City Center.
 Seal off area of leak/spill. Close doors.
 For gas odor/leak, DO NOT pull fire alarm or turn on/off any electrical switch.
Call security after exiting the building.
 Evacuate to an upwind location. Take note of and report anyone missing.
 Rescue personnel in charge will determine additional shelter-in-place or
evacuation actions.
 Physical Plant staff will be instructed to shut off heating, cooling and ventilation
systems in contaminated area.
 Resume normal operations when law enforcement, emergency management
and/or university officials approve.
Incident occurs outside of Cardinal Stritch University buildings or in the
surrounding community
 In the event of a chemical or biological release that would require protective
actions be taken by campus residents/employees, campus security would be
notified by the city/county of the incident.
 A protective action alert will be announced via phone system, emergency
notification system (E2Campus), e-mail, web site or other communication device.
 Do not panic.
 Do not exit the building.
 If possible move to interior, windowless room on an upper floor.
 Close all doors to the outside and lock all windows.
 Wet towels or other fabric items and jam them in the crack under the door. Use
plastic (trash bags are good) to cover all windows and doors. Use tape to seal the
edges of plastic.
 Turn off all fume hoods, range hoods, air handlers, and air conditioners. Switch
inlets to the “closed” position.
 Seal off all vents, grills, or other openings to the outside to the extent possible.
 Physical Plant staff will ensure that there is minimum use of elevators in the
building. These tend to “pump” outdoor air in and out of a building as they travel
up and down.
 If you, or others, become bothered by the gaseous release hold a wet cloth or
handkerchief over your mouth and nose.
 If you experience breathing difficulties or other imminent health issues contact
911 and request immediate medical assistance.
 If possible, monitor the local media for further information and guidance.
 Do not evacuate the building unless told to do so by law enforcement, emergency
management and/or university officials.
9
BOMB THREAT







If bomb threat is received by phone, complete the Call Procedures for
Telephone Threats/Checklist, located in Appendix E (pages 27-29). Keep the
caller on the line as long as possible.
If you have caller ID, note the number that the call is originating from.
Call 911, then, on the main campus, security at 410-4220. At the City Center,
security can be reached at 235-7897. Do not use a cell phone in the event of a
bomb threat. This includes texting.
Preserve evidence by not allowing others to handle a threatening note, or remove
threatening graffiti, with the exception of security and safety responders.
Law enforcement officials, in conjunction with university leadership, will
determine the extent to which evacuation is warranted. A university
representative will be identified as the communication checkpoint, as normal
communication devices are limited.
If a decision is made to evacuate, please proceed calmly and quickly outside and
away from the building, taking all belongings with them. Remain outside, or to
the designated location, until you receive the “all clear” from security or law
enforcement personnel.
Any suspicious devices should be pointed out to law enforcement responders. Do
not touch.
COMMUNICABLE DISEASE



If someone indicates they have a highly communicable disease (ie. Bacterial
meningitis, measles, chickenpox, etc.), please call the student health center for all
campuses at 414-410-4096. If the health center is closed, the dean of students
may be reached at 414-559-9934 or through campus security at 414-410-4220.
The health center will coordinate a response with the health department in whose
jurisdiction the infection resides.
Please share any information you have regarding the infected individual’s close
contacts with the health center, health department, and/or dean of students.
10
DROWNING



Call 911, then security at 410-4220, if the drowning occurred on campus.
If a trained lifeguard is not available, attempt to assist the individual to safety with
a flotation device, long handled pole, or other tool that will not put one own’s
safety in jeopardy. It is recommended that you not try to swim to the victim’s
rescue unless the victim is considerably smaller than you, or if you are trained in
rescue, or if the victim is unconscious. A drowning victim often panics, making
the situation dangerous for a potential rescuer.
If the victim is out of the water, check his or her breathing. Perform rescue
breathing/CPR if you are trained. Defibrillators are located by the student health
center in the Clare hall, in the lobby of Assisi Hall, in the hallway by the
conference center, by the first floor restrooms in the CFA, and by the athletic
training room in the fieldhouse.
FIRE
In the event of a fire or smoke from a fire









Pull fire alarm and call 911 as soon as you can safely do so.
Proceed quickly and calmly to the nearest exit. Do not use the elevator.
Follow primary fire drill route whenever possible. Follow alternate route if
primary route is blocked or dangerous. Stay low when evacuating. Put your hand
along the wall as you’re evacuating a darkened area to help avoid disorientation.
Stay clear of campus roadways so emergency responders can respond quickly and
safely.
After you call 911, call security at 410-4220 on the main campus. Call security at
235-7897 at the City Center.
Report missing persons to campus security immediately.
If trapped by fire, go to shelter-in-place procedures outlined in Appendix D and
notify 911.
Appropriate university official may move students or staff to a relocation site if
weather is inclement or building is damaged
Do not reenter buildings until they are declared safe by law enforcement,
emergency management and/or university officials
11
FLOOD
 Report water coming into the building by calling security at 410-4220. The
security staff is in radio contact with the physical plant staff. Follow any
directions you are given.
 If you are safely able to do so, remove any property out of harm’s way. If water
has not yet been in contact with them, unplug appliances and power strips in the
flood’s path. Elevate what you can.
 Avoid contact with electrical outlets and electrical appliances that are wet or in
water. Avoid contact with water that may be in contact with plugged in electrical
appliances.
 Get to a dry part of the building (usually higher level) as warranted.
 If you are evacuating the building, do not attempt to walk across flowing streams
or drive through flooded roadways. If you are walking, stay away from storm
drains and sewers, where the current may be stronger, and covers may be
damaged or missing.
 Because fire alarms can go off during a storm for fire-related reasons, assume that
a fire alarm signals the need to evacuate unless you are told otherwise (an
electrical short due to water can sometimes activate an alarm). If you cannot
safely wait outside (flash flood, severe lightning storm, etc.), go to another
building where the alarms aren’t ringing, to the extent possible.
 If there is no other nearby building, stand near a door (without blocking access to
emergency personnel) for a quick exit should the situation worsen.
 If you come into contact with flood waters, wash your hands thoroughly with soap
and clean water. Use hand sanitizer if these are not immediately available.
FOOD POISONING/WATER CONTAMINATION
 Seek medical attention for those affected.
 Please contact the Student Health Center at 414-410-4096, or the dean of students
office (414-410-4183 or 414-559-9934). These individuals will coordinate a
response/investigation with the North Shore Health Department, Food Services (if
applicable), the Campus Safety Officer and Residence Life.
 The Campus Safety Officer will make an appropriate determination with
suspected water contamination. If water contamination is suspected, all water will
be shut off, with any items made with water discarded. Ice should be disposed of,
including ice in training room.
 If water will be turned off for significant period of time, safety officer will
determine if residence hall students need to be relocated. If we do not evacuate,
portable bathrooms and hand-washing stations, antibacterial gel, and drinking
water needs to be arranged.
 If the health dept suspects that a problem arose in food service, alternate
arrangements for food may be required for students on the meal plan. The health
dept. may suspend the serving of food until the source can be determined.
12

Residence life will check on residents to insure that those needing medical
attention receive it.
HOSTAGE
Witness a hostage situation




Call 911 and give dispatcher details of situation.
Call campus security at ext. 4220 if calling from a Cardinal Stritch University
campus phone. Call 414-410-4220 if calling from an off campus phone. At the
City Center, call 235-7897 after calling 911.
Police will take control of hostage scene.
Document all activities.
If taken hostage




Cooperate with hostage-taker to the fullest extent possible.
Try not to panic.
Treat the hostage-taker as normally as possible. Be respectful.
Ask permission to speak; do not argue or make suggestions.
LIGHTNING STRIKE




Lightning strike victims do not carry an electrical charge after the strike, so
emergency first aid should be provided.
Call 911 and security at 410-4220.
Provide CPR if person if victim is not breathing and has no pulse. This is common
with a lightning strike. Defibrillators are located by the student health center in
Clare hall, in the first floor lobby of Assisi Hall, in Bonaventure Hall by the
conference center, by the first floor restrooms in the CFA, and by the athletic
training room in the fieldhouse. At the City Center, they are located on the first
floor, behind the security desk.
Help the victim to be warm and dry while waiting for emergency assistance.
13
MEDICAL EMERGENCY

Call 911, then security at 410-4220 on the main campus. At the city center, after
calling 911, call security at (414)235-7897.

Some reasons to call 911:
a. The person is or becomes unconscious
b. The person has difficulty breathing or is breathing in a strange way.
c. The person reports chest pain or pressure.
d. The person is bleeding severely
e. The person has pressure or severe abdominal pain
f. The person is passing or vomiting blood
g. The person has seizures or slurred speech
h. The person has injuries to the head, neck or back
i. The person has possible broken limbs

On the main campus, security will seek the assistance, through radio, of physical
plant staff to direct emergency medical services to the site.
If 911 is called from a campus phone, the health center’s phone will carry a
special ring, and identify the number from which the call was made. If a health
care provider is on site, s/he will go to the scene to assist as necessary.
Check breathing. Is the airway clear? Is the victim in a position to facilitate
breathing? Defibrillators are located by the student health center in Clare Hall,
the first floor lobby of Assisi Hall, in Bonaventure Hall near the conference
center, by the first floor restrooms in the CFA, and in the fieldhouse by the
athletic training office. At the City Center, it is located on the first floor, behind
the security desk.
Initiate first aid if you are trained.
Applying pressure on wound or elevating wound may stop or slow bleeding. Use
gloves to protect yourself from bodily fluids. Security has gloves, as does the
athletic training area, dean of students office, residence life, physical plant, and
the CFA main office.
Do not attempt to move a person who is injured unless s/he is in immediate
danger of further injury. Moving someone with a neck or back injury is
extremely dangerous.
Maintain the dignity of the individual by asking others not essential to the
situation to move from the area. Allow those who seem to be providing necessary
comfort to stay.
Comfort the victim and offer reassurance that help is on the way. After
immediate medical needs have been addressed, remain to assist emergency
services personnel with pertinent information about the incident. Ask victim if
s/he would like you to call anyone.







14
MISSING STUDENT





Report missing students to security at 410-4220. Security will coordinate with
local law enforcement as appropriate, the dean of students office and, if pertinent,
the department of residence life.
Security will begin an investigation assisted, if necessary, by the dept of residence
life and dean of students office. The health and counseling offices will be
contacted, in case there are life-threatening factors that may influence crisis
response.
Missing residents need to be reported within 24 hours to law enforcement. We
retain the option of reporting commuters, or coordinating such reporting with their
families and/or emergency contacts.
Parents of residents under 18 need to be notified of missing students, unless they
are legally emancipated. The dean of students office will determine the necessity
of contacting families of commuter students.
Cardinal Stritch University reserves the right to actively investigate any report of
a missing student who is enrolled in the university with no waiting period before
an investigation.
PHYSICAL ASSAULT/FIGHT








Call 911 or campus security at 410-4220 on the main campus. If 911 was called,
please follow it with a call to campus security on the main campus. At the City
Center, security can be reached at 235-7897.
Isolate individuals and disperse onlookers, asking witnesses to remain available.
If victim requires medical attention, follow medical emergency section, in
accordance with blood-born pathogen policy.
Do not leave victim alone.
When parties are separated, discourage any further visual or verbal contact.
Document all activities, including potential witnesses and their contact
information.
A no contact order will be put into effect by residence life and/or the dean of
students office. Non Stritch assailants will be prohibited from visiting campus. A
safety plan will be developed in conjunction with victim.
Appropriate disciplinary action/intervention will occur.
15
SEVERE WEATHER / TORNADO
Tornados usually occur with thunderstorms, especially those that produce hail. The best
method of protection is to listen for tornado watches and warnings broadcast over the
radio and TV by the National Weather Service and to take cover when a tornado
approaches.
A TORNADO WATCH means that conditions are ideal for tornados to develop. A
TORNADO WARNING is issued when a tornado has actually been sighted in the area
indicated by the radar. If you are notified of a watch, continue with your normal routine
but stay tuned for further developments. If a warning is issued, head for a protected area
immediately. Avoid taking shelter in rooms with high, free span ceilings, such as an
auditorium or gym. A basement or underground shelter offers the greatest protection.
In case of a tornado warning on the main campus, security staff will direct everyone to a
severe weather shelter until the warning is cancelled. The residence life staff will inform
all residence hall students. Do not wait for official notification. If you know there is a
tornado warning in the area, immediately proceed to the basement or, if your building
does not have one, to a first floor hallway without windows. Specific severe weather
shelters are listed below.
Location of Severe Weather Shelters on Campus
Assisi Hall-lower level, away from windows.
Bonaventure Administration Building – Basement, away from windows
Clare Residence Hall – Basement, away from windows
Campus Center / Auditorium / Fieldhouse / Library – Basement of Bonaventure Hall,
away from windows
Center for Communication Studies and Fine Arts – Basement, away from windows
City Center- lower level, away from windows
Duns Scotus Academic Building – Basement, away from windows
College of Education and Leadership Building – Basement, away from windows
Powerhouse – Tunnels
Reading Center – Inner hallways, away from windows
Roger Bacon Science Building – Basement, away from windows
Serra Hall / Cafeteria – Basement, away from windows
Coventry Apartments – Underground parking garage
16
SEXUAL ASSAULT






Call 911 if the victim might require prompt medical attention, if the attack is in
progress, if an immediate call might help catch an unknown assailant, or if the
victim wants you to. If the victim is not severely injured, and does not appear to
be in shock, and if the assault was by an acquaintance, we allow the victim more
time to make the decision about law enforcement involvement. We strongly
encourage police involvement. On the main campus, call campus security at 4104220 if 911 has been called, or if the victim wishes to speak with security. At the
City Center, security can be reached by calling 235-7897.
If the victim is in the Milwaukee area, and 911 was not called, the victim is highly
advised to seek assistance from the Sexual Assault Treatment Center (SATC),
which is open 24 hours a day, and provides medical treatment, counseling
support, and advocacy. The SATC will connect victims with law enforcement and
are well-equipped to provide exams for the collection of evidence.
Offer to call someone to be with the victim. If the victim is going to the hospital
or SATC, suggest that s/he brings along a complete change of clothes. It is likely
current clothes will be used for evidence collection. If the victim has already
changed clothes, the used clothing can be transported for evidence collection in a
paper bag.
Call the dean of students at 414-559-9934 or, on the main campus, through
security at 410-4220. This office can make sure someone can talk the victim
through options and provide support and assistance. If the victim does not wish to
speak with the dean of students, the dean can provide options to the first
responder. This step also keeps the university compliant with confidential
reporting requirements.
Try to get the victim to see someone in the center for counseling and mental
wellness in the Milwaukee area, especially if the SATC is not being used. The
counseling center can also provide referrals for off-site locations.
In order to preserve the most amount of evidence, victims are advised to avoid
showering, changing clothes, urinating, brushing their teeth, eating or drinking,
combing hair, etc. However, even if they have, evidence may still be captured up
to 72 hours after an assault.
STALKING



Call security at 410-4220 on the main campus, 235-7897 at the City Center, and
local law enforcement.
A safety plan will be designed in conjunction with the individual being stalked,
law enforcement, the security director, dean of students, and if applicable,
residence life staff. Such a plan may include a restraining order, prohibition from
visiting campus, no contact order, etc. Classrooms may be relocated if necessary.
Depending on the circumstances, students will be given the opportunity to change
their Stritch email address, classroom, and residence hall room, if applicable.
17
SUICIDE THREAT
 Any student reference to suicide should be taken seriously.
 During daytime hours on the main campus, attempt to get the student to walk with
you to the center for counseling and mental wellness. After hours on the main
campus, the residence life director on duty can be reached through the Clare Hall
front desk at 410-4515 or the Assisi desk at 410-4517. During the summer call
the dean of students at 414-559-9934 or security at 410-4220, as the residence hall
desks are not regularly staffed. The counseling center’s main number is (414)
410-4817. Each off-campus site should consult with the counseling center, ahead
of time, to determine an appropriate plan for their location.
 Law enforcement can be called to assess the situation.
 If concerned about imminent harm, don’t hesitate to call 911. If you call 911
from main campus, please also call security at 410-4220. If you call 911 at the
City Center, also call security at 235-7897.
SUICIDE ATTEMPT
 Call 911, then security at 410-4220. If the student is a resident student, call the
Clare Hall front desk at 410-4515 or the Assisi front desk at 410-4517, and ask
that the director on duty be paged to the appropriate location.
 Follow medical emergency section as appropriate.
 Do not leave student alone.
 Do not tamper with anything in area, as law enforcement may need to preserve
evidence.
 Preserve the dignity of the individual by minimizing onlookers, and disbursing
any crowds.
 Notify the dean of students at 414-559-9934, who will mobilize an appropriate
response, including counseling for those impacted.
SUSPICIOUS INDIVIDUAL
 Call campus security at ext. 4220 if calling from a Cardinal Stritch University
campus phone. Call 414-410-4220 if calling from an off campus phone. At the
City Center, call 235-7897.
 Note the individual’s features, clothing, vehicle, where he/she is located in the
building, whether he/she is carrying a weapon or package, etc. Give campus
security a full description of the individual.
18
SUSPICIOUS MAIL OR PACKAGE
Bombs can be constructed to look like almost anything and can be placed or delivered in
any number of ways. The probability of finding a bomb that looks like the stereotypical
bomb is almost nonexistent. The only common denominator that exists among bombs is
that they are designed to explode.
Most bombs are homemade and are limited in their design only by the imagination of,
and resources available to, the bomber. If you receive or discover a suspicious package
or foreign device:
Do not, under any circumstances, touch it, tamper with it or move it!
Report it immediately to Campus Security, or local law enforcement.
When sorting mail or receiving delivered packages
 Look for characteristics that make you suspicious of the content
a. excessive postage, excessive weight
b. misspellings of common words
c. oily stains, discolorations, odors
d. no return address or showing a city or state in the postmark that does
not match the return address
e. package not anticipated by someone in the school or not sent by a
known vendor
 Do not open the package if it appears suspicious
 Call 911. If the type and/or location of hazardous material is known, report that
information to 911
 Call campus security at ext. 4220 if calling from a Cardinal Stritch University
campus phone. Call 414-410-4220 if calling from an off campus phone. At the
City Center, call security at 235-7897.
 Turn the letter/package over to law enforcement. Document all activities.
If a letter/package is opened and contains a written threat but no suspicious
substance
 Call 911. If the type and/or location of hazardous material are known, report that
information to 911.
 Call campus security at ext. 4220 if calling from a Cardinal Stritch University
campus phone. Call 414-410-4220 if calling from an off campus phone. At the
City Center, call security at 235-7897.
 Limit access to the area in which the letter/package was opened to minimize the
number of people who might directly handle it. It is considered criminal
evidence.
 Ask the person who discovered/opened the letter or package to place it into
another container, such as a plastic bag.
19
If a letter or package is opened and contains a suspicious substance
 Call 911. If the type and/or location of hazardous material is known, report that
information to 911
 Call campus security at ext. 4220 if calling from a Cardinal Stritch University
campus phone. Call 414-410-4220 if calling from an off campus phone. At the
City Center, call security at 235-7897.




Isolate the people who have been exposed to the substance. The goal here is to
prevent/minimize spreading contamination.
Limit access to the area in which the letter/package was opened
Ask the person who discovered/opened the letter/package to place it into another
container, such as a clear plastic zip-lock bag. Handle with gloves if possible. If
you have come into contact with an unknown substance, wash hands thoroughly
Law enforcement, emergency management and/or university officials will
determine the need for decontamination of the area and the people exposed to the
substance.
THREAT





Call campus security at 410-4220 or 911. If 911 is called on the main campus,
call security as well. At the City Center, call security at 235-7897. 911 should be
called for imminent threats.
Threatening behavior is reported to security, the dean of students office (for
student threats), human resources (for employee threats) and the dean of the
college in which the threat occurred. If the person against whom the threat was
made is not aware of the threat, security will promptly notify him or her, provide
the opportunity to talk with law enforcement, and provide advice on safety
precautions.
Security, and the dean of students (for a student threat), the director of human
resources (for an employee threat), and the counseling center will assess and
respond to the situation, using law enforcement as appropriate.
Temporary suspensions (either of students or employees) will be considered,
pending an investigation. A mental health risk assessment may be required prior
to return to campus.
The victim will be provided with support services.
20
VEHICLE CRASH-STRITCH VEHICLES OR GROUPS





Groups traveling as part of a Stritch event should file an “Off-Campus
Transportation” roster, listing the names of the individuals traveling. The top
copy is given to security before they leave. The traveling group takes the bottom
copy with them, which tells them how to call security. These forms are available
through the dean of students office.
Someone surviving crash should notify Stritch security at 414-410-4220 after
calling 911 to seek medical attention for victims.
People with possible neck or back injuries should not be moved unless there is an
immediate danger in keeping them where they are.
If the director of security is not working, they will have the director of security or
dean of students call you right back. Security will take statement of individual,
identifying who is going to what hospital, location, and any information about
accident, medical conditions, etc.
Security will notify president and dean of students to coordinate a response and
include Public Relations.
21
Some Key Phone Numbers
911- call for any issues of potential imminent harm, then, on the main campus,
call security at 410-4220.
Security- Main Campus- (414) 410-4220 (24 hours/day)
If the phone cannot receive a call (usually if someone is in the lower level), the
call automatically goes to the pager. If this occurs, wait for the verbal prompt,
then put in your phone number, followed by the # sign. You will receive a phone
call back. Security has access to key phone numbers for crisis team, and will
alert others as appropriate.
Security- City Center- (414) 235-7897
Glendale dispatch (use instead of 911 when calling from cell) 414-962-4619
Your local police department _______________________
Academic Affairs- 410-4007/4009, can be reached after hours through security
Assisi Hall desk- (414) 410-4517
Clare Hall Desk- (414) 410-4515
Dean of Students- (414)410-4183/4184 or (414) 410-4321.
Employee Assistance Program- 800-236-3231
Human resources- 410-4222,can be reached after hours through security.
Center for Counseling and Mental Wellness- 410-4817 or 410-4095 (can be
reached for after hours emergency through dean of students)
Physical Plant- 410-4413; after hours through security
Student Health Center-410-4097 (call 24 hour nurseline after hours).
Concern about a student - 410-4321
Public Relations 410-4477 (cell phone is on message)
22
Sexual Assault Treatment Center 414-219-5555
24 hour nurseline- (866)827-3993 for students on health insurance plan
23
Appendix B
Guidelines for Medical Emergencies
The following is based on the American Red Cross recommendations for accessing the
Emergency Medical System.
If one or more of the following occur, activate the EMS by dialing 9-911 from an office or
campus phone and notify Security at 410-4220 on the main campus or 235-7897 at the city
center.
1.
2.
3.
4.
5.
6.
7.
8.
9.
The person is or becomes unconscious
The person has difficulty breathing or is breathing in a strange way.
The person reports chest pain or pressure.
The person is bleeding severely
The person has pressure or severe abdominal pain
The person is passing or vomiting blood
The person has seizures or slurred speech
The person has injuries to the head, neck or back
The person has possible broken limbs

Try to stay calm and assess the situation.

If the victim is bleeding and conscious, have them hold pressure to the source of
bleeding.

You should hold pressure to the source ONLY if the person is unable to AND
you have gloves or an impermeable barrier to protect yourself.

Provide comfort and reassurance that help is on the way.

Do not move an injured person unless they are in imminent danger. Moving
someone with certain injuries can make the situation considerably worse.

Automatic Emergency Defibrillators are located in Clare Hall by Health Center,
the Fine Arts Building by first floor restrooms, the Fieldhouse lobby, the Assisi
lobby, and in Bonaventure Hall near the Conference Center. In the City Center, it
is located on the first floor behind the security desk.
24

DO NOT ATTEMPT to clean up broken glass, blood, or other bodily fluids
yourself unless you are trained in universal precautions and have appropriate
protective gear. “Universal precautions” is an approach to infection control that
all human blood and certain human body fluids are treated as if they were
infected with HIV, HBV and other bloodborne pathogens. The Standard says
everyone should follow Universal Precautions to prevent contact with blood or
other potentially infectious materials. DO NOT put yourself at risk for exposure
to a potentially infectious substance.

Some common and effective universal precautions are:
•
Use of Personal Protective Equipment (PPE): gloves, masks and protective
eye wear.
•
Placement of barriers such as tissues or a towel between a caregiver and a
bleeding person or ask them, if they’re able, to do it themselves, i.e. wipe
own nose or apply pressure to wounds.
•
Wash hands thoroughly with soap and water or use waterless sanitizing
cleansers immediately following body fluid contact and glove removal.
25
Appendix C
Lockdown Procedures
Lockdown Procedures – A lockdown is a temporary sheltering technique that converts
any campus, building or room into a large safe area to limit exposure to an active shooter
or other highly dangerous, ongoing incident. Lockdowns typically last for any amount of
time between 30 minutes and several hours. When alerted, occupants of a building or
room will lock all doors and windows not allowing entry or exit to anyone until an all
clear notification has been issued by law enforcement, emergency management and/or
university officials. A lockdown will be announced via phone system, emergency
notification system, e-mail, web site or other communication device.
Once the notice to lockdown is issued:
 Direct all students, staff and visitors into rooms or enclosed buildings, ensure all
persons are inside
 Follow instructions; remain calm
 Do not remain in open areas such as hallways or corridors. Go to the nearest
classroom, lecture hall or auditorium
 Account for everyone in the room or office
 Close and lock all doors and windows – interior and exterior. If you cannot lock
the door, barricade it with desks, chairs, etc. Close curtains and blinds.
 Turn off all lights
 Move all persons away from windows and doors
 Occupants should be seated below window level
 Remain silent. Turn off all radios or other devices that may emit sound. Silence
cell phones.
 If gunshots are heard, get on the floor and utilize heavy objects, such as tables,
filing cabinets, etc. to hide under or behind
 If outdoors seek nearby shelter (large trees, walls, mail boxes, etc.) and wait for
additional instructions from appropriate law enforcement or campus authorities
 Do not allow anyone outside of classrooms until all clear notification is given by
law enforcement, emergency management or university officials
26
Appendix D
Shelter in Place Scenarios
Shelter in Place
Sheltering in place provides refuge in appropriate areas when evacuation would put
people at risk (tornado, environmental hazard, blocked evacuation route, etc.)
Shelter in place-tornado
Use the stairs to go to the nearest basement. If a basement is not available, move to an
inner corridor, away from windows.
Shelter in place-fire
If you cannot safely exit the building, close door(s) between you and the fire, and try to
get to a window where rescuers can see you. Wave a brightly colored item, like a red
shirt, to attract attention.
Call 911 and provide your location if possible.
If possible, put a wet rag over your nose and mouth, and stay low. The most noxious
gases rise.
If possible, put a wet rag under the door.
Shelter in place-environmental hazard
To the extent possible, choose a room with a door but no windows. If windows are
present, shut them.
Close the door, sealing the edges with wet paper towels or rags. Do the same with
windows.
Stay calm and wait for further instructions.
27
BOMB THREAT CALL PROCEDURES
Most bomb threats are received by phone. Bomb threats are serious until proven otherwise.
Act quickly, but remain calm and obtain information with this checklist.
If a bomb threat is received by phone:
1. Remain calm. Keep the caller on the line for as long as possible. DO NOT HANG UP, even if
the caller does.
2. Listen carefully. Be polite and show interest.
3. Try to keep the caller talking to learn more information.
4. If possible, write a note to a colleague to call 911 or, as soon as the caller hangs up,
immediately notify them yourself. On the main campus, call security at 410-4220 after calling
911. At the city center, call security at (414) 235-7897.
5. If your phone has a display, copy the number and/or letters on the window display.
6. Complete the Bomb Threat Checklist immediately. Write down as much detail as you can
remember. Try to get exact words.
7. Immediately upon termination of the call, do not hang up. Wait for emergency responders
and, if applicable, security, as they will have questions for you. Do not incite panic by starting
rumors. Emergency responders will assess the threat, and initiate communications as
necessary.
If a bomb threat is received by handwritten note:
• Call 911. On the main campus, call security at 410-4220 after calling 911. At the city center,
call security at (414) 235-7897. Do not incite panic by starting rumors. Emergency
responders will assess the threat, and initiate communications as necessary.
• Handle note as minimally as possible.
If a bomb threat is received by e-mail:
• Call 911. On the main campus, call security at 410-4220 after calling 911. At the city center,
call security at (414) 235-7897. Do not incite panic by starting rumors. Emergency
responders will assess the threat, and initiate communications as necessary.
• Do not delete the message.
Signs of a suspicious package:
•
•
•
•
•
•
No return address
Excessive postage
Stains
Strange odor
Strange sounds
Unexpected Delivery
•
•
•
•
•
Poorly handwritten
Misspelled Words
Incorrect Titles
Foreign Postage
Restrictive Notes
28
DO NOT:
•
•
•
•
Use two-way radios or cellular phone; radio signals have the potential to detonate a bomb.
Evacuate the building until police arrive and evaluate the threat.
Activate the fire alarm.
Touch or move a suspicious package.
BOMB THREAT CHECKLIST
Date: _________________________
Time: ____________________
Time Caller Phone Number where Hung Up: _______________________________
Phone number where Call Received:
__________________________________
Ask Caller:
• Where is the bomb located? (Building, Floor, Room, etc.)
• When will it go off?
• What does it look like?
• What kind of bomb is it?
• What will make it explode?
• Did you place the bomb?
Yes
No
• Why?
• What is your name?
Exact Words of Threat:
29
Information About Caller (your observations):
• Where is the caller located? (Background and level of noise)
______________________________________
• Estimated age: ____________________
• Is voice familiar? If so, who does it sound like?
_________________________________________________
• Other points:
____________________________________________________________________________
BOMB THREAT CHECKLIST
Caller’s Voice
Background Sounds:
Threat Language:
� Accent
� Animal Noises
� Incoherent
� Angry
� House Noises
� Message read
� Calm
� Kitchen Noises
� Taped
� Clearing throat
� Street Noises
� Irrational
� Coughing
� Booth
� Profane
� Cracking voice
� PA system
� Well-spoken
� Crying
� Conversation
� Deep
� Music
� Deep breathing
� Motor
� Disguised
� Clear
� Distinct
� Static
________________________________
� Excited
� Office machinery _________________________________
� Female
� Factory machinery _________________________________
� Laughter
� Local
� Lisp
� Long distance
_________________________________
� Loud
� Male
Other Information:
� Nasal
� Slow
� Normal
� Slurred
___________________________________________________________
� Ragged
� Soft
� Rapid
� Stutter
___________________________________________________________
� Raspy
30
Index
Accident, vehicle
Alcohol poisoning
Armed shooter
Assault, physical
Assault, sexual
Bacterial meningitis
Biological hazard
Bomb threats
Car crash
Chemical accident/spill
Communicable disease
Crash of vehicle
Drowning
E2 Campus
Fight
Fire
Firearms
Flood
Food poisoning
Guns
Hostage
Lightning strike
Lockdown procedures
Medical emergency
Missing student
Phone list
Severe weather
Sexual assault
Shooter
Stalking
Suspicious individual
Suspicious package or mail
Suicide
Threat
Tornado
Vehicle crash
Water contamination
Weapons
21
8
5-7, 25
15
17
10
8-9, 26
10, 27-29
21
8-9, 26
10
21
11
4
15
11
5-7, 25
12
12
5-7, 25
13
13
25
15, 23-24
15
22
16
17
5-7, 25
17
18
19-20
18
20
16
21
12
5-7, 25
31