Lesson 67 – Phlebotomist I. Take roll II. Nature of the work 1. Phlebotomist draw blood for test, transfusion, research, blood donation 2. Phlebotomist typically do the following a. Draw blood from patients b. Talk with donors so they are less nervous about having blood drawn c. Verify a patient or donor identity to ensure proper labeling d. Label the drawn blood for proper testing or processing e. Enter patients information onto a database f. Assemble and maintain medical instruments such as: needles/test tubes/blood vials 3. Phlebotomist other duties a. Draw blood at blood drives where people donate blood b. They must keep work area, instruments clean and sanitary III. Work environment 1. Phlebotomist mainly work in: a. Hospitals b. Diagnostic laboratories c. Blood donor centers d. Doctor’s office IV. Work schedule 1. Most work full time 2. Phlebotomist who work in hospitals: a. Work nights/weekends/holidays V. Salary 1. Low end- $21,350 2. Medium avg. $ 29,730 3. High end- $ 42,600 VI. Job outlook 1. Expected to grow 27% 2. Phlebotomist may be replaced by other more skilled workers Lesson 68 – Medical transcriptionist I. Take roll II. Nature of the work 1. Medical transcriptionist listen to voice recordings from Dr.’s and health care professionals and convert them into written reports 2. Transcriptionist interpret medical terminology and abbreviations in preparing patients medical histories/discharge summary and other documents 3. Medical transcriptionist do the following a. Listen to recorded dictation of a Dr. / health care provider b. Transcribe / interpret the dictation into diagnostic test results, operative reports, referral letters, and other documents c. Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct / consistent III. IV. V. d. Translate medical abbreviation and jargon into appropriate long form e. Identify inconsistencies/errors/missing information with the report f. Follow up with the health care provider to ensure accuracy of report g. Submit healthcare record for physicians to approve h. Follow patient confidentiality guidelines and legal documentation i. Enter medical reports into electronic health care record system j. Perform quality improvement audits 4. Medical transcriptionist use audio playback equipment software that is connected to their computer a. This includes a headset and foot pedal which is used to control the recording playback speed 5. In the past they would listen to the entire dictation a. Today many documents are prepared with speech recognition technology b. Speech recognition technology is special software which prepares initial drafts-transcriptionist review draft/look for errors/edit the report 6. Medical transcriptionist become familiar-medical terminology/anatomy/physiology/diagnostic procedures/pharmacology/treatment assessments a. The ability to understand health professionals recordings/correctly transcribe/identify inaccuracies/ is critical to decrease patient ineffectiveness and harmful treatment 7. Transcriptionist become familiar with electronic health care records (EHR) a. Enter reports b. Create templates c. Help develop documentation policies d. Train physicians on how to use HER 8. Medical transcriptionist who work in Dr. offices may have other duties a. Answering the phone b. Greeting patients Work environment 1. Work in hospitals or physician offices 2. Work from home-receiving dictation and submitting drafts electronically Work schedule 1. Work from home- work outside typical business hour/flexible schedule 2. Physician offices- follow the hours of the office Education / training 1. Understanding of – medical terminology/anatomy/physiology/grammar/word processing software 2. Training offered by- vocational schools/community colleges/distance learning programs 3. Certificate- 1 year program 4. Associate degree- 2 yr. includes course work in anatomy/medical terminology/risk management/legal issues/English grammar and punctuation 5. License/certification/registration a. Certification not required VI. b. RHDS certification(registered healthcare documentation specialist)- for recent graduates with less than 2 yrs. experience-who work in single specialty environment/clinic/Dr. office c. CHDS certification(certified healthcare documentation specialist)- have at least 2 yrs. experience- those that handle dictation in several medical specialties Salary 1. Low $22,400---medium $34,000---high $47,250