Tutor Handbook Challenge
Name:_________________
Read the Tutor Handbook. Print, complete, and correct the quiz below. Turn in corrected copy to your
coordinator.
Record your time on your pay sheet and e-mail the amount of time you spend to Kim Vlcek at
vlcekkr@uwec.edu .
1. Tutoring can provide ______ , _______ assistance to a student.
2. True or False? Tutors are expected to answer all questions the minute they are asked.
3. Name 2 things tutors can do to create and maintain a good tutoring relationship.
4. Name a tutoring strategy tutors can use in a tutoring session.
5. True or False? For some students, boredom is a defense.
6. What 3 things does a tutor need to earn CRLA certification?
7. True or False? A learning disability is a disability that affects how an individual of average to above average
intelligence processes information.
8. What procedure should you follow if a tutee misses a tutoring session?
9. True or False? Tutors can check out copies of their student’s course textbook.
10. When should you “exit” a student’s file?
11. True or False? Tutoring sessions are held the day before Thanksgiving unless you and the tutee make other
arrangements.
12. What are 2 ways coordinators get messages to tutors?
13. Do tutors get paid if tutees do not arrive for the tutoring session?
14. When are payroll forms due?
15. Who should be notified for temporary changes in schedule books? For major, permanent changes?
16. When should you ask for a reference from ASC staff?
17. How many minutes do tutoring sessions last?
18. True or False? Tutors can schedule students for tutoring.
19. True or False? Lesson plans must be filled out every session, even if the tutee fails to attend.
20. When do you use the yellow evaluation form in the tutee’s file?
21. True or False? A student file is a good place to keep all materials including handouts, student papers and
notes.
22. True or False? It is okay to leave your payroll forms and others ASC materials in one of your tutee files.
23. Name 2 attributes of successful peer tutors.
Answer Key
1. Tutoring can provide ______ , _______ assistance to a student.
 Page 3
 Temporary
 Supplemental
2. Tutors are expected to answer all questions the minute they are asked.
 Page 4
 False
3. Name 2 things tutors can do to create and maintain a good tutoring relationship.
 Pages 4 and 5
 Relax and be yourself.
 Establish rapport.
 Respect your students.
 Maintain confidentiality.
 Be sensitive to the individual needs of your students.
 Inform but do not intimidate.
 Be positive but realistic.
 Encourage independence.
 Be patient.
 Be attentive.
 Probe or prompt students to remain in an active role.
 Be a good explainer.
 Be flexible.
 Encourage students to focus on learning how to learn.
 Expect your students to keep scheduled appointments
 Be confident but ask for help when needed.
 Be honest with yourself.
 Share your experience and knowledge.
4. Name a tutoring strategy tutors can use in a tutoring session.
 Page 7
 Tutoring drilling a student.
 Tutor questioning a student.
 Tutor explaining to a student.
 Student explaining to tutor.
 Student questions tutor.
 Student writing or problem solving.
 Students questioning and explaining to other students.
5. For some students, boredom is a defense.
 Page 8
 True
6. What 3 things does a tutor need to earn CRLA certification?
 Page 9
 Attending 10 or more hours of training
 Tutoring 25 hours or more
 Receiving a recommendation from their supervisor
7. A learning disability is a disability that affects how an individual of average to above average intelligence
processes information.
 Page 10
 True
8. What procedure should you follow if a tutee misses a tutoring session?
 Page 16
 Try to call the student. (Ask intake).
 Mark “absent” on the lesson plan form.
 Send the student a first missed appointment letter by e-mail. Copy your coordinator.
 If the absence is a student’s second, send the student a termination letter by e-mail. Copy your
coordinator.
 Record 0.25 hours on your time sheet for absent students.
9. Tutors can check out copies of their student’s course textbook.
 Page 16
 True. A letter of request from the Academic Skills Center is needed.
10. When should you “exit” a student’s file?
 Page 17
 Immediately after the last tutoring session.
11. Tutoring sessions are held the day before Thanksgiving unless you and the tutee make other arrangements.
 Paged 18
 True
12. What are 2 ways coordinators get messages to tutors?
 Page 18
 Bulletin (message) board in the ASC
 E-mail
13. Do tutors get paid if tutees do not arrive for the tutoring session?
 Page 19
 Yes
 15 minutes
14. When are payroll forms due?
 Page 19
 4:00 pm on the Wednesday before they are due in the payroll office
 Please turn in contact sheet and time report to the clerical worker at the front desk
15. Who should be notified for temporary changes in schedule books? For major, permanent changes?
 Page 20
 An intake worker must be notified of any changes, no matter how temporary
 Tutors should see supervisors for any major, permanent changes to their schedules
16. When should you ask for a reference from ASC staff?
 Page 20
 Feel free to ask appropriate ASC personnel for a professional or work reference any time during your
employment in the ASC.
 However, when your employment in the ASC ends, ask at the time for any reference you may need in
the future.
17. How many minutes do tutoring sessions last?
 Page 20
 50 minutes
 This allows 10 minutes for prep time
18. Tutors can schedule students for tutoring.
 Page 20
 False
 Refer students to an intake worker
19. Lesson plans must be filled out every session, even if the tutee fails to attend.
 Page 21
 True
20. When do you use the yellow evaluation form in the tutee’s file?
 Page 22
 After you meet with the student 5 or 6 times
 At the end of the tutoring program, whether the end of the semester or not
 Anonymous
 Return in the box marked “Tutor Evaluations”
21. A student file is a good place to keep all materials including handouts, student papers and notes.
 Page 22
 True
22. It is okay to leave your payroll forms and others ASC materials in one of your tutee files.
 Page 22
 True
23. Name 2 attributes of successful peer tutors.
 Page 31
 Friendly
 Punctual
 Prepared
 Encouraging
 Patient