Identifying Strategies for Reducing Food Waste in NC Fresh Produce Supply Chains Eric Chappell, MEM/MBA ‘15 Advisor: Dr. Daniel Vermeer, PhD, Duke University Masters project Submitted in partial fulfillment of the requirements for the Master of Environmental Management degree in the Nicholas School of the Environment of Duke University 2015 Advisor Signature of Approval: ______________________________ Eric Chappell, MEM/MBA, ‘15 1 Advisor: EXECUTIVE SUMMARY In recent years, food waste has received an increasing amount of attention. Studies point out that there is more than enough food to feed the world’s population, yet still millions go hungry. Moreover, research has revealed that food waste is also a valuedestroying activity that represents a significant cost burden on companies. Realizing this, producers, grocers and other large generators of food waste are searching for alternate disposal strategies which can save them money while also reducing their environmental footprint. In this light, the US Environmental Protection Agency developed the Food Recovery Hierarchy, a tool which helps provide context and suggestions for waste diversion. This project specifically looks at one event in the agricultural supply chain- shipments of fresh produce that have been rejected by the market. These rejections arise when there is an over supply of produce or a buyer rejects a shipment because of quality concerns. By scoping the issue within the framework of North Carolina, the issues, solutions and recommendations for additional diversion opportunities are more specific and can exist within a real world application. Through a series of qualitative interviews linked together within a framework that borrows from the grounded theory tradition, a number of success stories emerge. Growers that have scale can take advantage of their size to diversify their business. Fresh produce can be processed to increase its shelf life, turning fresh berries into smoothies or a freezable paste. Growers can add livestock to their operations and divert any waste they generate on their farm to their own stock, reducing the cost of feed. Diversification can also benefit the waste diversion streams. Anaerobic digesters provide renewable energy and heat while also generating compost, a natural pairing of diversion activities. 2 More importantly, these interviews identify barriers to increasing diversion beyond current levels. Small- and medium-sized companies lack the time and capabilities to craft complex waste diversion strategies. Increasing transportation costs mean that producers of food waste are less incentivized to ship waste through diversion streams that are more poorly distributed. This leads many of those who do divert waste to use composting as a default diversion tactic, as it requires less time and expense to use a single diversion stream. State and local governments act as important players in increasing diversion activities. In North Carolina, the NC Department of Environment and Natural Resources works to promote diversion activities in the state. Through programs such as NC Waste Trader, the state can provide visibility for diversion activities and help reduce some of the information barriers that come from a lack of scale. 3 Table of Contents EXECUTIVE SUMMARY INTRODUCTION PROJECT OUTLINE PURPOSE OF THE PROJECT SUPPLY CHAINS FOR FRESH PRODUCE AGRICULTURAL INPUTS GROWER PROCESSOR/PACKER DISTRIBUTOR RETAILER FOOD WASTE A GLOBAL PERSPECTIVE A NATIONAL CONCERN REDIRECTION OF WASTE THE FOOD RECOVERY HIERARCHY AND BEYOND SOURCE REDUCTION FEED HUNGRY PEOPLE CHARITABLE CAUSES SALVAGE GROCERIES FOOD PROCESSORS FEED ANIMALS INDUSTRIAL USES COMPOSTING ANAEROBIC DIGESTION RECENT FOOD WASTE DIVERSION LITERATURE HOW MUCH NORTH CAROLINA PRODUCE IS REJECTED? RESEARCH METHODOLOGY PROJECT SCOPE RESEARCH TRADITION QUALITATIVE INTERVIEWS INTERVIEWS ANALYSIS REJECTED SHIPMENTS: SUCCESS STORIES REDUCING REJECTED SHIPMENTS AT THE SOURCE CHARITIES OFFER A RISK-FREE MARKET FOR DIVERTED SHIPMENTS FOOD LION: A BUSINESS APPLICATION OF THE FOOD RECOVERY HIERARCHY HEALTHIER, TASTIER HOGS FOR ONLY PEANUTS A DAY DIVERSIFICATION: AN IN-HOUSE OPPORTUNITY TO DIVERT FOOD WASTE REJECTED SHIPMENTS: DISINCETIVES TO DIVERT BARRIERS OF INFORMATION TRANSPORTATION DIVIDES AND CONNECTS THE WASTE STREAMS DECISIONS, DECISIONS: COMPOST BY DEFAULT THE ROLE OF THE STATE: A VALUE CHAIN APPROACH SUMMARY OF RESULTS AND RECOMMENDATIONS REPRESENTATIVE PRODUCE WASTE CHAINS FOOD WASTE CHAMPIONS 2 6 6 7 7 8 9 9 9 10 11 11 13 15 15 16 17 17 17 18 18 19 19 20 21 22 26 26 28 29 32 32 33 33 36 38 39 39 41 41 43 46 46 48 50 50 4 FOOD WASTE HUMANITARIANS COMPOSTERS BY DEFAULT ACHIEVING SCALE THROUGH COOPERATION LOCAL AND STATE AGENTS OF CHANGE SUGGESTIONS FOR FUTURE RESEARCH APPENDIX A: WASTE STREAMS QUESTIONNAIRE APPENDIX B: STATE/LOCAL GOVERNMENTS QUESTIONNAIRE WORKS CITED 51 52 53 54 55 57 59 60 5 INTRODUCTION Project Outline The purpose of this project is to explore agricultural waste that occurs in fresh produce supply chains. Specifically, this project will focus on fresh produce once it has been rejected by a buyer or by the general marketplace. This rejection can occur for a number of reasons: the produce might be below a buyers’ standards, it could be unfit for human consumption, or can the produce go unclaimed because of there is a glut of supply. While this rejection has historically led to the produce being discarded at a solid waste disposal site such as a landfill, that is not always the case. Industries and markets that provide value-creating diversion opportunities are starting to spring up and become viable business models. To aid identifying these opportunities to divert food waste, the US Environmental Protection Agency has even gone so far as to create a framework for reducing food waste- The Food Recovery Hierarchy (“FRH” or “Hierarchy”) which prioritizes providing the most of amount of nutritional value to humans – (“Resource Conservation - Food Waste | Wastes | US EPA” 2015). The Hierarchy provides a number of pathways that can be used to extract value and not destroy it in a landfill. Still, produce waste (and food waste in general) persists. This project seeks to understand what efforts are being taken to redirect waste and identify barriers to expanding this redirection of waste from landfills to other, useful endeavors. Before looking at where and how food waste happens, it’s important to understand the system that creates food waste. By first presenting a representative agricultural supply chain, I will more clearly contextualize fresh produce waste. Then, I will explore what food waste looks like on a global and national level and delve into greater detail explaining how the FRH is supposed to reduce the amount of food being reduced. Then, by limiting the scope of the project to North Carolina, the solutions, problems and research itself can be more targeted, the findings more specific than looking at the international or national problem. Using North Carolina provides an excellent 6 opportunity to examine produce waste through the FRH framework, for several reasons: 1) There is significant food waste occurring in North Carolina; 2) There already exists some capacity for diversion of these waste streams to more valuable processes; and 3) The state government is providing increased services for diverting of waste from landfills. Using this framework, I will be answering the research question: What are the successes and shortcomings of diverting rejected shipments of produce from landfills in North Carolina and how do these efforts align with the Food Recovery Hierarchy? In other words, what diversion activities are already occurring in North Carolina and what barriers have keep diversions from being even more prevalent? Purpose of the Project This project is designed to shed light on the epidemic of food waste and why it is such a difficult problem to abate. Food waste is a form of value destruction wherein a commodity has been created for a purpose (providing nutrition to humans or animals) but does not fulfill that goal. By better understanding why fresh produce waste persists in North Carolina, as well as efforts being made to divert it, we can better understand how this waste can be reduced. SUPPLY CHAINS FOR FRESH PRODUCE Before examining food waste in fresh produce supply chains, examining the structure of agricultural supply chains provides important context for understanding how entire shipments of produce can be rejected. While produce supply chains vary based on the actual commodity and the distribution/packaging channels that a product must go through to reach a consumer, they share some general characteristics. By limiting the scope of the research and findings to be North Carolina specific, it removes much of this deviation. The following is a representative supply chain for commercial fresh produce in North Carolina (see figure 1): 7 1. Growers make decisions on what and how to plant. 2. Produce is planted, grown and harvested. 3. The produce is packaged and/or processed 4. Distribution of produce to retailers, food service or institutions 5. Produce arrives at the end consumer Figure 1: A representative agricultural supply chain for fresh produce. Some companies may be vertically integrate to play more than one role in getting the commodity to market but most types of fresh produce follow this basic pattern. Agricultural Inputs The first decisions in the produce supply chain define how the rest of the supply chain evolves. A grower decides what crop to plant as well as what other additives (fertilizers, compost, pesticides, etc) to add to the soil. Then they decide on a planting strategy, an important decision from a food waste perspective because different types of produce have very different spoilage rates. Potatoes, under normal conditions, will take weeks to spoil, while berries will spoil much more quickly (Romine 2009). Further, the decision to plant seeds that have been genetically modified, such as those that reduce the release of polyphenol oxidase- a major cause of browning in produce- can also prolong the life of produce (Jones 1999). 8 Grower Once the farmer has made a decision on what to grow and how to prepare the soil, they choose the right way to water their produce, whether to apply additional pesticides and how and when to harvest. Each can have dramatic effects on food waste in this stage. Under-watering produce can cause the crops to wither and die, while both under- and over-watering can both cause roots to rot in the fields (“Symptoms & Treatment of Root Rot” 2015). Pesticides and fungicides are a common means for reducing the amount of produce lost to harmful insects and fungi, respectively. Finally, harvesting too early may mean that the produce never achieves a fully ripened state and doesn’t sell well; harvesting too late may mean produce (and profits) rotting in the fields. Processor/Packer Processing and packaging can be done either at a separate facility or on the farms where the produce is being grown. Depending on the crop and what its end use is, this will mean different forms of processing. Cherries, for instance, are often packed on the farm for shipment to a processing facility where they will be documented, cleaned, filled and labeled for sale (“What We Do: The Process of Proceesing Cherries” 2015). For sweet potatoes, however, the process is less involve. They only require washing, grading (sorting by size and quality) and packaging (“Packing and Shipping” 2012). Distributor Once produce has been cleaned, trimmed, sorted and packaged for market, it goes through a distribution channel. Many large supermarket and restaurant chains, such as McDonalds, Harris Teeter or Whole Foods, will maintain their own distribution centers. Harris Teeter for example, has three warehouses to handle distribution of its fresh produce- Fredericksburg, VA, Greensboro, NC and Indian Trail, NC (“Harris Teeter Careers - Warehouse” 2015). Smaller grocers and retailers as well as food service 9 purchasers such as restaurants, hospitals and other institutions don’t go through produce nearly as quickly as grocers and it is therefore more cost effective to go through a distributor who can aggregate dozens, even hundreds of types of produce in one location and sell to their customers on a case or pallet basis. In general, fresh produce and other more perishable foods typically go through fewer handling exchanges (Beaman and Johnson 2006). Retailer Finally, the fresh produce finally finds itself on the supermarket shelves and restaurant plates. The produce is no longer just a commodity but has reached the consumer and instantly becomes much more personal. Regardless of how the food came to the market, now the consumer becomes the ultimate decision maker on what is and what is not up to their own quality standards. These five stages of the fresh produce supply chain are linked together with a massive transportation network. Depending on origin and destination, the go-to-market strategy can be a mixture of freight, rail, water and air. Because air is much more costly than most other methods, and water transport is much slower and limited by the need for access to rivers, seas and oceans (Rodrigue and Notteboom 2015), much of the food being transported in North Carolina is done by rail and freight. Larger grocers, restaurant chains and distributors will often own their own fleets of trucks but the trucking industry as a whole is going through a period of significant contraction, meaning that it is increasingly harder to get fresh produce from one location to another (“Driver Issues May Hurt Trucking Industry Growth in 2015” 2015). Understanding the market structure and interactions within the supply chain is critical to understanding global, national and local drivers of food waste. 10 FOOD WASTE A Global Perspective According to the United Nations Food and Agriculture Organization, nearly 870 million people worldwide are suffering from “chronic” undernourishment (The State of Food Insecurity in the World 2012). That’s one in every eight people alive in 2012. The majority, 539 million, is found in the developing nations of Asia, with Africa in a distant second with 239 million. Perhaps more alarming than the number of hungry people in Africa is the trend on that continent- the number of hungry people has risen by 2% annually since 2007. While the African trend is troubling, the oddest trend may be the number of people in developed countries who lack sufficient nourishment. While less common than Africa or Asia, the number actually grew from 13 million in 2004-2006 to around 16 million in 2010-2012 (Ibid). This hunger is despite the planet producing more than enough sustenance for everyone on Earth. Current estimates suggest enough food is being produced to provide every man, woman and child with 2,720 kilocalories per day. Making food waste all the more frustrating, it is also estimated to contribute 3.3 Gigatons of atmospheric COs annually, hastening climate change ((Jan et al. 2013). Figure 2: A basic framework for understanding the sources of food waste in agricultural supply chains (Source: Lundqvist, et. al, 2008) 11 While it is difficult to accept the number of people worldwide who go hungry- given that there is sufficient nutrition for them being produced- it’s even more baffling when paired with the amount of food that the world wastes. While estimates vary significantly, the most commonly cited statistics for global food waste are from the Stockholm International Water Institute (SIWI). In 2008, researchers from SIWI estimated global food waste at around 50% (Lundqvist, de Fraiture, and Molden 2008). While the primary focus of their study was to assess water usage and discuss more prudent uses for the resource, they quickly drew the conclusion that water waste was so closely tied to food waste that solving the food waste issue was critical in reducing the amount of water being unnecessarily expended. In order to identify where the loss of kilocalories was occurring in the food chain, Lundqvist and his colleagues created a simple diagram to demonstrate where this destruction of nutrition was occurring (Figure 2, which is based on global averages). But just as there are significant differences between undernourishment rates in developed and developing countries, so too are there differences where waste occurs in the trip from farm to table. The UN’s FAO finds that developing countries see more waste coming from a lack of ability to harvest, process and transport goods efficiently (Gustavsson, Cederberg, and Sonesson 2011). Developed countries, on the other hand, are more likely to see food waste coming from over-production of commodities, higher appearance quality standards and cheap food. Looking at food wasted by region shows that there is no single solution to global food waste/loss (see Figure 3 for a complete breakdown by region). North America sees a higher percentage of produce lost at the hands of the consumer than any other region. It has also has a significant portion lost during the distribution of the fruits and vegetables. 12 Figure 3: Fruits and Vegetables lots in the food supply chain, by region. Unlike Figure 1, this accounts for losses that occur after the purchase by the consumer. (Source: Gustavsson, et al., 2011) g A National Concern Focusing on the North American markets provides a food waste perspective that is more familiar. While there is again variation in estimates on exactly how much food is being wasted, a 1997 study that finds 32% of food produced in America is wasted. Kantor’s study is one of the first comprehensive attempts to describe the state of food waste in America and how it occurs (Kantor et al. 1997). Regarding produce, Kantor estimates it accounts for nearly 20% of consumer and foodservice losses. More recent data from the FAO estimates food losses at around 40% - a truly staggering number, given that the United States produced some 590 billion pounds of food in 2011 (Bloom 2010). The losses in the fruit and vegetable market alone have massive economic implications. Using FAO data, Gunders goes on to parse out the inefficiencies at each stage of the food supply chain (Gunders 2012). According to Gunders (and in agreement with Gustavsson), consumer loss accounts for the single greatest source of value destruction in produce supply chains. Addressing food waste (or any behavior, for that matter) in homes is extremely difficult, however, because of the expense- it would be akin to customer education. With an estimated 13 115 million households in the United States, changing food waste at this stage will be a long and costly process (“USA QuickFacts from the US Census Bureau” 2014). Targeting consumer produce waste is only further confounded by the fact Figure 4: A basic framework for understanding the sources of food that Americans are spending waste in agricultural supply chains (Source: Lundqvist, et. al, 2008) increasingly less on food than they have in the past- only 7% of household income goes to food (Thompson 2013). While this trend is not limited to the United States, Americans still spend about half the of what the French do on food and more than 35% less than Egyptians. Food is cheap in America, supported by government subsidies and massive agricultural industries that can provide fresh produce year round and a fraction of the cost it used to take. The lower the value of the commodity, the less the bottom line hurts when it is wasted. The effect is just as true for businesses as it is for households. Putting the losses from produce waste in an economic context makes the practices seem all the more startling. In 1997, fruit and vegetable sales in the United States came to nearly $71 billion dollars (Dimitri, Tegene, and Kaufman 2003). This has grown to be $100 billion (“Best Practices: Transporting Fresh Food to Reduce Supply Chain Spoilage” 2015), more than half of which (52%) is never consumed by human. The distribution and retail phase, which is where the focus of this study falls, accounts for $9.22bn of food wasted in a single year. With that much money at stake, it’s no wonder that people all around the agricultural supply chain have begun to take notice. 14 REDIRECTION OF WASTE Realizing the destructive nature of the cycle, increasingly diverse stakeholders have turned an eye to produce waste streams. Tristram Stuart’s Waste and Jonathon Bloom’s American Wasteland called attention to food waste around the globe and in America, respectively. In the US, one of the major efforts is the result of a collaboration between The Food Marketing Institute, Grocery Manufacturers Association and National Restaurant Association have formed the Food Waste Reduction Alliance (“FWRA”) whose goal is to provide communities and businesses the tools they need to redirect waste from landfills to other uses. (Best Practices & Emerging Solutions Toolkit 2014). The FWRA seeks to “shrink our environmental footprint, and simultaneously address hunger in America” by examining the members’ own operations and making them more efficient, while simultaneously looking to donate or redistribute the remaining waste (“About the FWRA” 2013). Perhaps one of the most useful innovations for providing a framework for interpreting food waste and ways to alleviate it comes from the US EPA’s Food Recovery Hierarchy1. The Food Recovery Hierarchy and Beyond What makes the EPA’s Food Recovery Hierarchy so useful is its comprehensive nature and ease of interpretation. The end goal of this redistribution is to maximize the amount of nutrition still being delivered to humans while also reducing how much waste reaches the landfill (“Food Waste - US EPA - The Food Waste Hierarchy” 2014). The FRH not only 1 The EU uses a very similar framework as part of their Food Use for Social Innovation by Optimising Waste Prevention Strategies project, which launch in 2012 as a 4-year venture to achieve a “more resource efficient Europe” (“EU FUSIONS” 2012), after realizing it produced 100 million tonnes of food waste annually (“Food Waste” 2015). 15 identifies the pathways for cutting down on food waste, but also provides the stakeholders in the supply chain real solutions for reducing their own waste. There are 6 defined stages in the hierarchy, prioritized by how much benefit each provides to humans: - Source Reduction: - Feed Hungry People: - Feed Animals: - Industrial Uses: - Composting: - Landfill: Figure 5: The EPA’s Food Recovery Hierarchy organizes food waste reduction activities from “Most Preferred” to “Least Preferred” (Source: Food Waste - US EPA - The Food Waste Hierarchy” 2014). Source Reduction Source Reduction isn’t really about waste diversion, but about using practices that don’t create food waste in the first place. For instance, a food waste assessment will identify the areas in a home or business which are creating the most waste resource (“Resource Conservation - Food Waste Reduction and Prevention” 2015). The EPA provides a number of tactics for reducing food waste in the kitchen, proper preparation and storage. There are also suggestions for using plate waste by changing serving size and even menu modification to create foods that customers will enjoy more and be more likely to finish eating. 16 Feed Hungry People Charitable Causes The first stage of the FRH that is an actual redirection of waste, “feed hungry people” dictates that whenever food is safe to eat, it should be kept for humans. The FRH provides a suggestion for reducing food waste- donating it to organizations that provide for the needy (“Resource Conservation - Let’s Feed Families, Not Landfills | Wastes | US EPA” 2014). Whether its is food banks, pantries or food rescue programs, there are a lot of options out there for providing food aid to those who need it most. The FRH also explains that businesses are protected by Good Samaritan Act, which “was created to prevent to prevent good food from going to waste and to protect companies from liability surrounding their donations” (Ibid). Businesses can also take advantage of tax benefits based on the value of what they are donating, providing an economic value of donating food, rather than wasting it. Salvage Groceries One area the FRH does not look into is salvage groceries. Salvage groceries are a very attractive option for shoppers looking to shave a few dollars from their grocery budget. They’ll typically take fresh produce that may be near its expiration date, salvage from trucks or produce overstocks . While most salvage groceries are smaller, family-owned enterprises, a number of salvage grocers have achieved major scale and are now able to offer a wider variety of produce and can handle entire truckloads of fresh goods. Grocery Outlet, a California-based chain which also operates in the Philadelphia area, is a $960 million business which was able to source 75% of its products- including fresh produce- from closeouts and overruns (Gunders 2012). There are even wholesale food suppliers who specialize in distribution of closeout foods, including produce. Atlantabased 404 Foods buys dry goods, cleaning products and frozen foods from manufacturers and merchandisers that have excess supply, go out of business or have dead-stock (“About Us - 404 Foods - Food Closeouts and Liquidation” 2014). In North 17 Carolina, salvage groceries are independent operations that have single outlets and lack scale and buying power (“Discount Grocery Store Directory | Extreme Bargains” 2013). Food Processors Also missing from the FRH are food processors. One reason that may cause a load of fresh produce to be rejected is the appearance, shape or texture of the fruit. An everyday example of this might be a load of berries being bruised during the shipping or loading process and being unfit for a display stand in the grocery store. While nutritiously undistinguishable from unbruised produce, the grocer or distributor may reject it because it feels its customers won’t want to buy it. One solution that some companies are using is redirecting the produce to food processors, meaning the consumer never sees the raw material so it doesn’t alter their likelihood to purchase the good. One strategy that is a hybrid model of processing and charitable donations occurs in New Jersey. Campbell’s has partnered with Food Bank of South Jersey to create Just Peachy Salsa, which takes peaches that may have irregular size/shape and some cosmetic damage (Polhamus 2013). In its pilot run of 2012, the plant produced 42,000 jars and raised $92,000 for the food bank. Feed Animals That food waste which cannot be diverted to feed humans may still be suitable for feeding animals such as hogs or cattle. While there are regulations about what can be fed to animals, there are no barriers surrounding the diversion of food waste to feed animals so long as it does not contain any meat or animal materials (“Resource Conservation - Feed Animals” 2013). The EPA also provides a number of successful case studies where food waste acts as a supplement to swine and cattle diets, reducing the cost of feeding the animals while also providing them some differentiation in their diets. Hogs have been used for thousands of years as a method for disposing of human agricultural waste and refuse. Even in modern times, people have welcomed hogs as a 18 source for getting rid of their unwanted or spoiled food- as late as 1980, some Rhode Island communities had a municipal curbside pickup service for food scraps which they would take to local pig farmers to feed their hogs (Faulkner 2014). A more contemporary example would be Bob Combs’ RC Farms, which has received significant media attention for its success in feeding pigs on its 160-acre hog farm with leftover waste from the gluttonous buffets of Las Vegas (Hirsch 2014). While hogs are the recipients of most food waste streams, there are some generators of produce waste which choose to divert their waste to feed cattle. As with pigs, this diversion is not subject to additional government regulation, provided there are no meat products in the mix (“Feed Animals” 2013). Industrial Uses The FRH points out that instead of sending fats, oils and greases (FOGs) to a landfill or sewer, waste generators should use their waste streams as the inputs for creating biodiesel or rendering the fats in to soaps, foods or cosmetics (“Resource Conservation | Industrial Uses (Fats, Oils, and Grease” 2013). Another alternative would be to send the FOGs to an anaerobic digester, wherein microbes eat the waste and give off methane as a byproduct, which is then used to generate green energy (the value of anaerobic digesters will be discussed later in this project). Composting Composting takes decaying organic matter and turns it in a valuable, nutrient-rich addition to soil, also known as a soil amendment. While the idea may be simple, the execution is much more complex than most people realize- particle size, composition, moisture content and environmental factors all have to be taken in to consideration when devising a commercial composting strategy (“Resource Conservation - Composting for Facilities Basics” 2014). It’s also in the final stage of both the EPA’s food waste hierarchies. It should only be used as a last-resort when all other diversion methods 19 have failed because it is, essentially a waste stream and entails a significant amount of nutrient loss, including nitrogen (there are studies on ways that the nutrient loss can be mitigated) (“Reclamation of Nitrogen and Other Nutrients” 2015). While many of these nutrients are being put back in to ecosystems, they are leaving the human consumption stream. Only once composting is not a viable option should food be directed towards landfills. Anaerobic Digestion Anaerobic digestion is a process in which microorganisms break down organic matter but do so without the presence of oxygen. The goal of this process is the creation of biogas, which is a form of renewable energy that can be used for everything from creating heat and electricity to powering vehicles (“What Is Anaerobic Digestion?” 2013). There are two types of digesters, low-solid and high-solid digesters, named for the percentage of digesting material that goes in as solid matter (as opposed to water, oils and fats) (“Anaerobic Digestion” 2014). Numerous studies from around the world are investigating the financial and environmental benefits of diverting food waste streams- both pre- and post-consumer- to digesters instead of sending them to landfills (Hojnacki et al. 2011). Like composting, anaerobic digesters also have a solid waste component to them, which can be used as a soil amendment (also known as soil conditioner). Some composting waste streams, in fact, actually have their genesis in anaerobic digestion and can derive their own inputs from this process, which has already been sorted to remove non-organics from the stream (“Problems & Solutions | Organic Waste Treatment Facility” 2015). Also like composters, digesters rely on the ability to charge a fee for disposing at their facility. These fees are typically similar to what would be paid to dump the rejected produce at a solid waste facility and are essential for the project to be successful economically (DSM Environmental Services, Inc. and R. S. Lynch & Company 2010). 20 Figure 6: An anaerobic digester uses organic waste as an energy source. Once inert residues that won’t decompose are separated out, waste enters into the digesters, which results in two valuable outputs- an organic byproduct which can be used as a fertilizer and a methane-rich biogas, which can be combusted to produce heat and electricity. (Source: Problems & Solutions | Organic Waste Treatment Facility 2015) RECENT FOOD WASTE DIVERSION LITERATURE In recent years, food waste has received increasing attention from businesses and academics alike. Some research seeks to explain the “Why?” and “How?” of a system that allows so much food in the United States to go uneaten. Others seek to elaborate on opportunities to divert food waste to a particular function, such as composting or anaerobic digestion. These are typically done in an international or national context (Gunders 2012) (Stuart 2009) (Bloom 2010) (Parfitt, Barthel, and Macnaughton 2010). The solutions they provide are designed to be broad, as necessitated by the scope of their studies- a successful waste diversion tactic in one part of the world will likely not work in another. At the very least, it would need to be modified to account for different climactic, economic and political environments. 21 While these studies provide many insights in to food waste, they do not differentiate food waste to the granularity of this research project. Gunders lumps together losses from retail and transportation but doesn’t distinguish how much of this waste is full shipments. Further, those numbers are for the USA, Canada, New Zealand and Australia, which assume that solutions in one country will work for all those in the region. By focusing on food waste recovery activities in North Carolina, this research can present more accurate recommendations for keeping fresh produce out of landfills. The prescriptive solutions are less likely to be nullified by different laws, environmental factors and pricing indices (such as varying fuel costs). Similarly, taking a closer look at a single source of produce waste generation- rejecting shipments of fresh foods- allows for a more targeted approach to redirecting the waste. It also allows for more specific insights that wouldn’t apply to other sources of food waste. For instance, by using produce, the need to cook the waste to ensure no animal-borne disease is nullified. Second, by using full shipments, scale alone ensures a higher incentive to divert the waste than a case or pallet of produce. With more value on the line in each diversion event, the producer is more willing to try to find an alternative use for their produce. HOW MUCH NORTH CAROLINA PRODUCE IS REJECTED? The literature review provides anecdotal examples of entire loads of produce being abandoned in landfills (Bloom 2010). Further, in his book Waste: Uncovering the Global Food Scandal, author Tristram Stuart estimates that 20-40% of fruits and vegetables are rejected before they even reach their destinations because they do not meat the high aesthetic standards of the buyer (Stuart 2009). Gunders adds some context: A larger problem that occurs at the distribution stage is that of rejected shipments. Rejected perishable shipments can be dumped if another buyer cannot be found in time. If these perishables do make it to a store, they have a shorter shelf life by the time they get there. Sometimes they are brought to food banks if the food banks have the capacity to 22 take them. Even food banks sometimes reject these loads because they cannot use them in the quantities being shipped, for instance a truckload of beets. Distribution centers can also find themselves with surplus product when individual stores don’t require what they had forecasted. (Gunders 2012). With this much produce being rejected, secondary markets should be flourishing. Some are doing well- but many could be doing better. To put this in context, I conducted a series of key interviews with participants in these diversionary waste streams. These were not limited to just the participants whose businesses were directly involved in the diversion process, but also included institutional representatives from state and local bodies who were associated with food waste in North Carolina. The project’s scope provides evidence that there is a significant supply of fresh produce being wasted in North Carolina. Knowing that fresh produce waste exists is important but knowing why it persists is more critical to eliminating it. Growers and grocers generate the produce waste, but understanding why they do so can help eliminate it from the system. On the demand side, identifying what diversion streams exist in North Carolina is only part of the equation for increasing diversion. If the pathways for the diversion of produce waste exist, explaining why more food waste isn’t redirected through them is essential to increasing their efficacy. In Gunders 2012, the author provides figures for produce wasted in the various elements of the supply chain for a region comprised of the USA, Canada, New Zeraland and Australia, based on UN Food and Agriculture Organization data. Other studies, like Gustavsson 2011, provide a similar structure for the world. However, the literature review did not produce a study that attempted to quantify the foods in the US that are going to waste because they were rejected by the vendor as being unfit for human consumption. Stuart 2009 provides the estimation of 20-40% as a range of how many fruits and vegetables are being rejected before they reach the shops in the UK. Using the assumption that the United States would have a similarly structured market (both Stuart 2009 and Bloom 2010 call their respective nations’ unnecessarily high). From a food 23 safety perspective, the countries are also similar; in the UK, food safety is the responsibility the Food Standards Agency, a national agency with local enforcement divisions, much like the US Food and Drug Administration (“About the FSA” 2015). There isn’t a specification as to where in the supply chain this rejection occurs- it could be anywhere along the chain from grower to packer/processor to distributor or warehouse. Using data from the North Carolina Field office of the USDA and Stuart’s suggested ranges, we can create an upper and lower boundary for the amount of each of the major produce types listed in Table 1 that was rejected in 2014 before reaching Acres Harvested Yield (ton/acre) Total Production (tons) Low Rejection (20%) (tons) High Rejection (40%) (tons) Sweet Potatoes Apple Peach Grape Watermelons Potatoes Sweet Corn Beans, snap (bush and pole) Cucumbers and pickles Tomatoes in the open** Cabbage, head* Squash, all Acres Planted consumers: 63,000 8,400 16,500 7,300 62,000 6,700 1,110 1,800 8,300 16,000 7,200 10.00 2.50 4.82 2.75 15.00 10.00 6.00 620,000 16,750 5,350 4,950 124,500 160,000 43,200 124,000 3,350 1,070 990 24,900 32,000 8,640 248,000 6,700 2,140 1,980 49,800 64,000 17,280 5,100 5,000 2.00 10,000 2,000 4,000 5,800 5,800 9.50 55,100 11,020 22,040 3,400 4,800 3,500 3,300 4,700 3,400 16.25 13.50 10.00 53,625 63,450 34,000 10,725 12,690 6,800 21,450 25,380 13,600 24 Table 1: Acres Planted, Harvested and Total Production for major produce types in North Carolina. The numbers for rejection are very high, meaning that a significant amount of time and resources would need to be devoted in order to find new channels for all of the produce (Source: Crop Summary – Field Crops, Fruits, Vegetables) These numbers represent the weight of rejected shipments occurring in North Carolina. These ranges are a good estimation for the amount of rejected produce that is of North Carolina origin because it does not take in to account imported produce nor the exports out of the state. It does, however, provide a picture of the volume and corresponding impact of these rejected loads in North Carolina, representing the best proxy data available on a statewide scale. One linkage that Stuart does not make is suggesting that fields that go unharvested for lack of a buyer are similar in nature to rejected shipments. On average in the United States, around 7 percent of fields go unharvested each year(Gunders 2012). There are a number of causes that might explain why a crop was grown but never brought to market: labor shortages are estimated to cost $140 million in crop loss annually; food safety scares (a potential salmonella outbreak in tomatoes in 2008 lead to 32% of tomato acres going unharvested that year) (Ibid); and, damage caused from pests and unexpected weather events. But there is another reason that can be argued to be a rejection of the market: fluctuations in market demand and misalignments of growing forecasts. If growers experience a bumper crop, they may end up with crop that is perfectly nutritious but doesn’t haven’t anywhere to go. It is the same case when buyers over-predict their sales in a season- the farmers still leave their crop to decompose in the field. If we think of these loads as being implicitly rejected, then the numbers presented in table 1 are actually quite conservative estimates. 25 RESEARCH METHODOLOGY Project Scope Combining elements from the literature review provides a framework for understanding how agricultural, and more specifically, produce waste occurs. While there are a number of studies which attempt to quantify food waste in America, it is an extremely difficult endeavor- some studies quantify food waste in terms of BTU lost. BTUs are a measurement of energy that may be difficult for some to relate to food waste. Others go a step further and provide analogies to other metrics people might be more familiar with such as water used to produce the wasted food or carbon emissions associated with the food that is wasted (Chapagain and James 2011). Chapagain and James do also include financial and weight numbers for these losses, which helps put food waste in a more approachable format. Still, Gunders points out that the differences in methodology, scope and measurements makes it very difficult for studies to corroborate or even conflict with one another (Gunders 2012). This complexity makes it necessary to define an appropriate scope for the projectscaling the project will result in a clearer, stronger argument. This master’s project was scoped to the following parameters: - Geography: North Carolina. - Commodity: Fresh Produce. - Event in the Supply Chain: Freight loads rejected for quality/quantity issues. North Carolina is an ideal scope for this project for a number of reasons. First- the state produces a large amount of produce destined for fresh markets. In 2012, more than 89,000 acres of vegetables, melons and potatoes were harvested in the state of North 26 Carolina (Vegetables, Potatoes, and Melons Harvested for Sale: 2012 and 2007 2012). Another 16,000 acres are devoted to berries and fruits2 (Specified Fruits and Nuts by Acres: 2012 and 2007 2012). Table 2 lists all the vegetables, potatoes and melons as well as the fruits and berries that had more than 1,000 acres harvested for sale at a fresh market. Vegetables, Potatoes and Melons Crop Sweet Potatoes Watermelons Potatoes Sweet Corn Beans, snap (bush and pole) Cucumbers and pickles Tomatoes in the open Cabbage, head Squash, all Fruits and Berries Acres 62,000 8,300 16,000 7,200 5,000 5,800 3,300 4,700 3,400 Crop Blueberries Apples Grapes Peaches Acres 5,700 6,700 1,800 1,100 Table 2: The major sources of fresh produce in North Carolina; there are more acres of sweet potatoes planted than all other types of produce listed combined. (Source: Crop Summary – Field Crops, Fruits, Vegetables) Second, in addition to producing a wide variety of types of fresh produce, North Carolina also generates a significant amount of commercial food waste. The 2012 North Carolina Food Waste Generation Study estimated food waste losses from the commercial sector to be 569,343 tons (Freeman, McKinney, and Mouw 2012). Finally, the literature review provides multiple suggestions for diverting food waste to more valuable uses, which have been discussed above in terms of the Food Recovery Hierarchy. Selecting a market that already has the routes working- such as North 2 The calculation for fruit and berries is for only those fields that were harvested and of bearing age 27 Carolina- allows for a real-time evaluation of the FRH in practice, not just an academic exercise. Research Tradition This project was conducted as an exploratory study, using the literature as a guide for what questions could best illuminate why fresh produce shipments were still being wasted. Exploratory research is research that may be “theory-informed” but is not “theory-driven” (Waters 2007). That is to say, the research may begin with a hypothesis as to the nature of the phenomenon being explored, but the theory itself will be influenced by the data being gathered (Shields and Rangarajan 2013). To generate my original theory on why produce waste might exist in North Carolina, I conducted an exploration into food waste (more specifically produce waste) on a national an international scale, examining causes and reduction opportunities. By using a series of in-depth interviews, I then added context to “how “ and “why” these activities occur in North Carolina in regards to a specific event- the market’s rejection of fresh produce. As discussed in the ‘Recent Food Waste Diversion Literature’ section, research into food waste diversions have typically been conducted at the national or international level and have focused more on the causes of food waste than presenting solutions to diverting more waste. Those instances which have produced quantitative figures for the amount of food waste in North Carolina (Freeman, McKinney, and Mouw 2012) and opportunities to divert that waste (Rosa 2012) have not specifically focused on the phenomenon of rejected shipments. Exploratory research is primarily conducted when there is a lack of available information on a given topic (Shields and Rangarajan 2013). Further, the goal of exploratory studies is to “push not-yet formed or preliminary questions forward”. Exploratory studies are useful when not enough data or literature is available to make a comparative study, nullifying the usage of analytics (Hartman and Hedblom 1979). Exploratory research is less concerned with trying to quantify a phenomenon and more interested in demonstrating that it exists and providing some 28 indication as to why it persists. Studies like Gunders’ have assigned waste percentages to fresh produce but there has not been research quantifying how much of that is the result of a rejected shipment or one that was never harvested because it lacked at buyer (and thus, the market rejected it before it ever left the farm). More specifically, this research project borrows from the grounded theory tradition, which “emphasizes the importance of empirical fieldwork and the need to link any explanations very closely to what happens in the practical situations in ‘the real world’ (Denscombe 2007). First described by Barney G. Glaser and Anselm L. Strauss, grounded theory was a direct reaction to research being conducted at that time, which tended to generate theories a priori and ignored the benefits of generating theories throughout the research process itself (Glaser and Strauss 1967). Grounded theory, then, as a type of exploratory experiment, does not seek to test an initial, rigid idea, but to evolve the theory throughout the research process. Because it places an “emphasis on discovery” grounded theory is an appropriate tool for researchers who are exploring a area where little research has been done (Denscombe 2007). A grounded theory is particularly useful in this project because it is adaptable to allow for various data collection methods, pragmatic, and provides explanations that are based on real-world examples and not concepts and theories that may fail when exposed to real situations. Keeping in mind the goal of this project- to explain why some fresh produce is diverted to productive uses while other is not- the grounded theory approach allows for a hypothesis to develop through the research itself. Qualitative Interviews I conducted 13 interviews with stakeholders throughout the food waste supply chain: Produce Growers (3) Hog Farmers (4) Private Composters (4) 29 Non-profit Food Distributors (1) Grocers (1) In these interviews, I asked businesses associated with food waste to weigh in on a number of themes that the research had suggested as being bottlenecks to increasing diversion of rejected loads to alternative resource streams. A questionnaire was generated using the literature review and the Food Recovery Hierarchy as a guide. The Hierarchy provides insights in to what activities in the food waste stream will capture more value than sending the rejected shipments to a landfill. (a full interview guide can be found in Appendix A): - How (if at all) had they been able to divert food waste from the landfill? - What do they see as the major barriers to increasing this diversion? - What are your major concerns in working with food waste streams? - What are the benefits of working with food waste in your position? Respondents for these interviews were selected using a mixed sampling strategy. For produce farmers, I first employed a simple random sample, using publicly available databases to locate produce waste producers and potential diversion streams. A simple random sample is a form of probability sampling wherein any member of the sample has an equal chance of being selected for participation in the research (Gliner and Morgan 2000). The list of databases used can be found in Table 3. For each sample, I selected only those potential respondents who had a published email address in the database then used a random generator to select at least three respondents from each group. Produce Type Sweet Potato Apple White Potato Tomato Database http://www.ncsweetpotatoes.com/sweet-potato-industry/growers/ http://www.ncapplegrowers.com/ http://www.ncfreshlink.com/shipperdirectory/whitepotatoe_gsl.htm http://www.ncfreshlink.com/shipperdirectory/tomatoes_gsl.htm 30 Blueberry Watermelon http://www.ncfreshlink.com/shipperdirectory/blueberry_gsl.htm http://www.ncfreshlink.com/shipperdirectory/watermelon_gsl.htm Table 3: NCFreshLink.com provides databases on many of the agricultural products being grown in North Carolina I selected these specific commodities because each represents a significant portion of the whole of produce grown in North Carolina (refer back to table 1). However, I achieved very low response rates using this strategy. To supplement these interviews, I attended a produce growers meeting held by Harris Teeter and was able to meet 2 growers face-to-face at that meeting. Waste stream diverters were specifically targeted for participation in this study. The North Carolina Department of Environment and Natural Resources provided me a list of composting facilities in North Carolina that were able to compost food waste. Again, I used a random number generator to select which composters to interview and supplemented these interviews with some referrals to other composters in the state. These 13 interviews provided the context I needed to explain why more fresh produce wasn’t being diverted from landfills to other uses. Throughout these interviews, it also became apparent that state and local institutions were also affecting how produce waste is diverted in North Carolina. While neither a buyer nor seller in the market, actions being taken by state and local stakeholders could and did affect fresh produce diversion in North Carolina. Specifically, NCDENR’s Division of Waste Management oversees how solid waste is managed in North Carolina. I interviewed 3 members of their team, using a modified version of the original questionnaire being used with businesses directly participating in the food waste streams. These agents were able to provide context on how the state is tracking food waste and working to reduce how much of it reaches landfills. The NCDENR, in turn, directed me towards Blair Pollock, the Solid Waste Planner for Orange County, NC, to get a local perspective on produce waste management (the interview guide for government entities can be found in Appendix B). 31 Interviews Overall, 17 in-depth interviews were conducted with the previously described participants in the agricultural waste value chain. These interviews were conducted in person, when possible and over the phone when it was more convenient for the respondent. A paraphrased transcription from each interview was generated for future reference and comparing it to the comments from other interviews. ANALYSIS As the interviews were conducted, respondents’ comments were loaded in to an Excel worksheet, where responses to each question were compiled to compare how the different participants responded to each. Again, using the grounded theory approach, I allowed the data I compiled to suggest a number of themes for contrasting success stories and shortcomings in waste diversion in North Carolina. Reviewing these paraphrased transcripts, a number of points continued to be salient across respondents of different activities in the waste stream: Costs (Transportation, Reduction of costs, Transaction costs) Scale Barriers of Information Value Creation Food Safety/Risk From the earliest interviews I conducted, the fundamental theory emerged. In the grounded theory approach, a theory is generated early in the research collection process and adapts to subsequent inputs of data. I noticed that those companies who were successful diverting waste, whether using the diverted shipments themselves or directing to another value-creating activity, tended to do so at a large scale. Further, 32 they were less likely to suffer from a lack of information. Working with the hypothesis that scale was an essential component to successful waste diversion, I would update the parameters of this belief as I compiled more and more data. One other finding in the early analysis was the existence of a cognitive disconnect with how waste producers and waste diversion streams view these rejected produce shipments. I found that since waste is a byproduct of the fresh produce supply chain- a cost of doing business- and it may have little to no value to those that generate it. It does, however, have value to the hog farmers, composters and charity organizations that view rejected shipments of produce as an actual input to their business. Gaining insight in to this distinction is critical to aligning the supply of produce waste with the demand. This finding was especially important in the context of food safety, where there is a perception that food waste generators are hesitant to divert rejected shipments back to humans for fear of exposure to legal or public scrutiny if the produce is suspected of being hazardous. REJECTED SHIPMENTS: SUCCESS STORIES With such large produce waste potential from the rejection of shipments, the economic potential of diverting these streams from landfills is quite large. Some strategies have already begun to take hold in the Carolinas, while the foundations of other valuecreating activities are just being laid. Reducing Rejected Shipments at the Source Recalling the Food Recovery Hierarchy, the first step was to reduce food waste at the source. The most preferred way for reducing food waste is never generating waste in the first place. While the EPA provides the context on how to accomplish this in the residential or commercial kitchen, some farmers in North Carolina are finding ways to 33 reduce food waste where they produce it and extract even more value from their operations. One grower I interviewed, Ron Cottle, has found a new home for many of the berries that he can’t sell to his buyers because they would be rejected for aesthetic reasons. His business, Cottle Strawberry Nursery and Farms (“Cottle Farms”), is one of the largest strawberry growers in Eastern North Carolina and also grows a variety of other produce including blueberries and blackberries (“Produce” 2015). As I interviewed Mr. Cottle, he told me that in their 50+ years of running Cottle Farms, they had come to understand which berries would be accepted by their customers and which would be rejected (Cottle 2015). This repeated interaction with his customers allows Mr. Cottle and his staff to pre-sort out the berries which are called ‘seconds’- while nutritionally the same as the first quality berries, they are not perfect in their cosmetic appearance. Cottle has found a number of routes to extract value from these berries: he creates purees out of both strawberries and blueberries; he sends blueberries to winemakers who ferment the berries for making a sweet wine. Finally, he’s recently launched a line of smoothies that are already featured on campus of the University of North Carolina (Ibid). Cottle Farms goes beyond just reducing the waste at the source in putting the Food Recovery Hierarchy in to action. What they can’t reuse in their own operations they will first try to divert to the a terminal market, such as the North Carolina’s Farmer’s Market in Raleigh, NC (Cottle 2015). Terminal markets are central places, such as farmer’s markets, where agricultural products are collected in a single location so that commodities can be sold via a public platform. Buyers can see the products that Cottle is bringing to market and decide what it is worth to them. Produce sold at terminal markets is typically priced close to cost, similar to the returns from a salvage grocer. Failing to successfully redirect shipments to these terminal markets, Cottle Farms will divert the shipments to charitable organizations, which provide a low-risk, taxincentivized opportunity for maximizing human nutritional needs. 34 Cottle Farms is not alone in devising creative solutions to capture more value in-house. Ham Produce Company, for example, has over 13,000 acres of sweet potatoes across 17 counties and 3 states, making it the largest grower of sweet potatoes in the country (Kornegay 2015). Producing this many sweet potatoes means that in years where there is a bumper crop, Ham Produce can expect sweet potato production to exceed the market’s demand for the fresh vegetable. Rather than see their crop rot in the fields or wind up rejected by a buyer who simply can’t move the product, they have adapted a mixed strategy to create processed goods that have a longer shelf life than fresh produce. First, they partnered with three other sweet potato growers to launch Yamco, LLC, which takes the fresh sweet potatoes and turns them in to a sweet potato puree (they also process butternut squash and spinach similarly but to a lesser scale). Yamco has two primary formulations- processed grade for baking, and a baby food formulationwhich differ only in their consistency. Next, Ham Produce partnered with Covington Spirits, which launched a vodka made from fermented sweet potatoes, which actually took home a gold medal at the 2013 World Spirits Competition in San Francisco (Hollerman 2013). Most Recently, Ham Produce has launched Natural Blend Vegetable Dehydration, which creates dehydrated pellets/cubes out of sweet potatoes which are then added in to pet foods (Kornegay 2015). By using these three diversion tactics which keep fresh produce from ever being identifies as waste in the first place, Ham Produce is able to capture more value and create a system that keeps them at zero produce being sent to a landfill. What little amount of rotten produce or dirt waste they create from quality control and washing the sweet potatoes gets returned to the soil in the form of compost. Ham Produce not only maximizes the value from their own sweet potatoes, but also provides a valuable service to other growers who lack Ham’s scale. Instead of letting small farmers shoulder the cost of unsold produce at the end of a season, Ham actually buys their excess produce and will put it through their processing facility at Yamco, providing the farmer with some value that would have otherwise been lost in the field 35 or rejected by a customer who didn’t require additional produce (Kornegay 2015). Kornegay suggests that their success in reaching small farmers all over the state is in part due to the work of the NC Sweet Potato Commission, whose “sole purpose of the commission is to increase sweet potato consumption through education, promotional activities, research and honorable horticultural practices among its producers” (“About Us” 2015). The commission helps provide services and support to farmers that otherwise would lack access to information about such programs as Ham Produce’s processing facilities. In the interview with Kornegay, he suggested that there probably wasn’t a single farmer in North Carolina who didn’t know that Ham Produce could help them move excess inventory and he commended the work that the commission did in supporting North Carolina’s farmers (Kornegay 2015). Charities Offer a Risk-free Market for Diverted Shipments Charities such as North Carolina’s Inter-Faith Food Shuttle rely on donations, government funding and some volunteer support. For 25 years, the Shuttle has used a combination of gleaning (harvesting excess food that goes unpicked in fields) and food recovery from cafeterias, restaurants and other local outlets that have excess, edible food. Seeking to provide food that is also healthy and not empty calories, the Shuttle places extra emphasis on fresh produce. Another major diversion channel in North Carolina is the Food Bank of Central and Eastern North Carolina. In 2013, they distributed 52 million pounds of food to families in need- 18 million of which was fresh produce (“Financials and Materials” 2014). During my visit to the FBCENC, I saw first hand the ability of food banks to divert large amounts of produce waste to the people who need it the most. 36 Figure 7: At the FBCENC a group of volunteers remove the outer Figure 8: Sweet potatoes sitting layers of cabbage that was damage by frost in the fields, revealing outside the receiving dock at perfectly edible produce underneath. FBCENC’s warehouse. Carter Crain, the FBCENC’s Food Resources Manager, works to maximize the donations coming in from 840 partner agencies. The operation has 7 trucks that can help pick up and drop off food as necessary and their commercial trucking budget represents a major cost stream (Crain 2015). The FBCENC receives many shipments of fresh produce throughout the year, which typically follow the growing season. Farmers are unable to sell all of their product or see it rejected for some cosmetic reasons- sometimes light spoilage is cause for rejection, but there is still a significant amount of produce that is still edible. The food bank sorts, repackages and redistributes these rejected shipments before sending them off to their network of food kitchens, churches and other aid groups. While these rejected shipments are difficult to plan for, Mr. Crain and the FBCENC have a strong aversion to ever rejecting a shipment of produce- their mission is too important. Whether it’s the Interfaith Food Shuttle or the Food Bank of Central and East North Carolina, charitable donations offer companies the ability to redirect rejected shipments (and others other pre-consumer food waste in general) without the same risk exposure that re-selling the produce at a terminal market of salvage grocery. Companies who donate “apparently wholesome food in good-faith” are protected under the Good 37 Samaritan Act (“Resource Conservation - Let’s Feed Families, Not Landfills | Wastes | US EPA” 2014). One of the main reasons for creation of the act was to encourage companies to donate this food that would otherwise go to a landfill for fear of legal action if someone later got sick and illness was traced back to the donor. Food Lion: A Business Application of the Food Recovery Hierarchy As a for profit company, Food Lion (part of the Delhaize America group) has the dual mandate of reducing food waste and still making smart business choices. As a regional grocer with lots of employers and responsibilities to shareholders, Food Lion’s actions to reduce food waste also have to be smart business decisions. It’s one of the reasons that Food Lion chooses to divert people-safe rejected shipments and its produce waste in general to charitable organizations. In an interview with Food Lion’s sustainability manager Jeff Laughead, he said that donating Food Lion’s edible produce to charity not only provided a valuable service to the community, but provide this produce in a manner that minimizes company risk (Laughead 2015). In addition to being legally protected, Food Lion can also receive tax benefits for the value of the produce that they donate and significantly reduce their expenses (“Resource Conservation - Let’s Feed Families, Not Landfills | Wastes | US EPA” 2014). Carter Crain over at the Food Bank of Central and Eastern North Carolina is proud to call Food Lion his biggest donor- they provide the charity around a million pounds of food every month- much of it perishable fresh produce. Food Lion isn’t satisfied with just donating their food waste to feed hungry people- their efforts to divert food waste from landfills take a much more holistic approach. When they have produce that isn’t fit for human consumption but is safe for livestock, they attempt to divert every shipment possible to feed cattle- they’ve already redirected more than 300,000lbs of it (Laughead 2015). Finally whatever can’t go to cattle, Food Lion is working with several composters on pilot programs to have their food waste provide nutrition for the next generation of crops. 38 Healthier, Tastier Hogs for only Peanuts a Day That’s what North Carolina hog farmer Robert Elliot would argue. He has found a wastereducing, cost-saving way to complete the diet of the hogs at Cypress Hill Farms. The owner, Robert Elliot, has been using agricultural waste streams for years to feed his hogs (Elliot 2015). Originally, Elliot was using spent grains from a local brewery. When that supply became inaccessible, he began searching for other options. His search led him to look at the peanut processing supply chain and he found a supplier and processor that would regularly have some extra produce. Because of Robert’s scale, he was only looking to purchase several thousand pounds at a time, but as his business grows, he sees himself taking more and more peanuts for his hogs. Elliot is quick to point out a number of benefits in his strategy. He says his hogs are about 25% larger and much healthier than those raised in a feedlot. Elliot also believes this diet of peanuts (in addition to whatever they forage in his pastures) makes the hogs taste much better than those fed only grains (Elliot 2015) and is quick to point out that his customers agree. Almost as important as producing a superior pork product, using peanuts also helps Elliot reduce his cost. Hog farmers spend more money on feed than any other part of raising their livestock, so any opportunity to cut this cost could provide a major competitive advantage. Elliot is able to purchase 50 pounds of peanuts for only $7.50 whereas a 50-lb bag of organic feed running about $35 would be nearly five times more expensive. Elliot has found a cost-saving advantage that will divert an increasing amount of produce from landfills as Elliot’s business grows Diversification: An In-house Opportunity to Divert Food Waste While Cottle Farms diversified their business to redirect as much fresh produce as possible to providing humans with as much nutrition as possible, other members of this developing waste supply chain have found it beneficial to diversify across activities of the Hierarchy. Tommy Winston, a 2012 inductee to the North Carolina Vegetable 39 Growers Hall of Fame, has grown just about everything in his years as a farmer- from grain to tomatoes and even tobacco. While his farm has scaled back significantly from the operation it once was, Mr. Winston still sees the value of keeping a few cattle in addition to growing tomatoes and sweet corn (Winston 2015). While he is no longer at the scale he once was and is less likely to fill a full semi-trailer truck, he recalls a time when that was a much more common order. While a rejected shipment is the last thing a grower ever wants, they are simply a reality of business, Mr. Winston says. A shipment can get rejected for the smallest of aesthetic imperfections and then the farmer is must find an alternative source for redirecting the produce waste. Most of his deliveries these days can de done with a pickup truck, but there are still rejections of shipments from time to time- he recalls a time not too long ago when a customer rejected 200 boxes of tomatoes. Left holding the proverbial bag, Mr. Winston employs a diversified strategy that encompasses two layers of the Food Recovery Hierarchy. Similar to Cottle Farms, what food he can donate to charities and aid groups, he will, and receive a tax credit for his efforts. The produce that cannot be donated trickles down to the next tier of the FRH and feeds Mr. Winston’s cattle. While he hates to see the food not be fed to humans it was destined for, he knows that by diverting it to his cattle, he’s not only providing them with additional nutrition, but he’s also reducing his cost to kept his livestock well-fed (Ibid). This vertical diversification strategy is not limited to these top tiers of the Hierarchy. One of the byproducts of anaerobic digestion is a Figure 9: Anaerobic digester with soil amendment soil amendment that is functionally highlighted (Source: Problems & Solutions | Organic Waste Treatment Facility 2015) 40 similar to adding compost to the soil (Figure 9). One composter I spoke with, Mark Langner of MAYTime Composting, spoke to me about just such a business plan he is constructing. Once he secures a large food waste stream to a long-term contract (the payback periods of digesters can be between 3-7 years (Anaerobic Digesters 2011), he is looking at business opportunities of including an anaerobic digester (as well as a wastewater treatment plant) to provide a wider array of value creating services from disposal of organic waste (Langner 2015). In this system, the digestates (solid matter) left from digestion would become a low-cost feedstock for his compost business. REJECTED SHIPMENTS: DISINCETIVES TO DIVERT With these different opportunities, it would seem that these rejected shipments would soon be a thing of the past- that the markets are already in place to redirect this waste. Still, waste persists and by some estimates, grows every year. My research has identified a number of alternative markets for food waste that provide cost savings to companies and add more value to the community. Interviewing members involved in creating and redirecting rejected shipments help provide answers on why rejected produce shipments persist. Barriers of Information One difficulty in redirecting rejected shipments of produce is differences on how a commodity is viewed. Traditionally, grocers, growers and distributors have only seen produce waste as just that- waste. It was a cost of doing business. The diversion streams mentioned in the Food Recovery Hierarchy see a value in this product, though, so it is often on the users of the waste to go and search out the inputs to their businesses. This disconnect makes creating a marketplace difficult and it’s hard for cross-industry coordination of waste streams. Even those who are clearly dedicated to finding areas to redirect produce waste find it difficult. The Food Bank of Central and Eastern had 41 contracts with local hog farmers to take the majority of their produce waste. Unfortunately for them, that route dried up and they have been unable to find new areas to direct the produce that they are unable to divert to the charities they support (Crain 2015). I did an interview Amy Brooks of Brooks Contractor that illuminates one information bridge composters can provide those seeking to keep rejected produce shipments from landfills. Ms. Brooks regularly takes calls from all around North Carolina from growers, distributors and grocers who find themselves in custody of rejected shipments of produce (Brooks 2015). Realizing that the increasing cost of transporting produce waste to her facility may be a barrier for companies to choose composting versus sending waste to a landfill, Ms. Brooks will actually encourage them to seek out a composter that is closer to them. While Brooks may have the visibility that comes with being the largest composter in the state, there are 11 class 3 composters in North Carolina (Class 3 composters are certified to handle food waste). She’ll actually provide them a contact closer to where the waste is located and allow another composter to receive the disposal fee. Brooks isn’t alone in her efforts to achieve visibility and scale for the industry. There have been some efforts to remove these barriers- FindAComposter.com allows composters to list their facility so would-be disposers can find them (“About FindAComposter.com” 2010). Further, the North Carolina Department of Environment and Natural Resources has created the North Carolina Waste Trader, where waste of all kinds, not just rejected loads of produce, can be listed, bought and traded (“NC Wastetrader” 2015). Still these barriers keep markets from being very efficient. 42 Figure 10: A screenshot of NC Waste Trader, an online marketplace where North Carolina companies can buy, sell and trade bulk goods that might otherwise end up in a landfill. (Source: NC Wastetrader 2015) One element of this barrier to information is scale. While some businesses are able to accept major waste stream flows- Mark Langner’s MAYTime composting will have 4,000 – 6,000 tons in it’s Fletcher location at any given time (Langner 2015), that isn’t always the case. Traci Nachtrab, the co-owner of Lucky 3 Farm, used to supply produce waste to her hogs as part of their diets (Nachtrab 2015). When her supplier dried up, she was unable to find another source to supplement the diets of her hogs. Harnessing produce waste is an important way for small farmers to trim the costs of raising their hogs. She advocates for a system in which small farmers, such as her operation, have better access to produce waste like rejected shipments so that they can have the visibility they need to let waste generators know they exist. Transportation Divides and Connects the Waste Streams As alluded to earlier in the discussion of agricultural supply chains, transportation has an important role bringing fresh produce to market. Transportation is also crucial for 43 getting waste from a distribution facility, processor or farm to a disposal site. Waste disposal is expensive- not only does a disposer pay a fee to transport the waste to another location, but in the case of a landfill, there is also a tipping fee or gate fee. A tipping fee is charge, usually on a weight or volume basis, for the right to dispose at a location (“Landfill Tipping” 2014). Composters work on a similar business model to landfills but have the added benefit of a revenue stream from the compost itself. In order to incentivize organic matter to be diverted to composters rather than send to a landfill, their tipping fees are generally much lower than that of a solid waste disposal site. Composters I interviewed generally placed their tipping fees at $20/ton less (or even lower (Brooks 2015)) than local landfills (Langner 2015) (Gallin 2015). The financial incentive is there for diverting rejected shipments of produce to composters instead of landfills. Or it would be, if composting facilities were as prevalent as solid waste disposal facilities. Statewide, there are only 11 facilities that are able to handle food waste. Facility Name The Asheville School Warren Wilson College Brooks Compost Facility McGill Environmental Systems Eastern Compost Novozymes Earth Farms Guilford College Caledonia Correctional Institution Wallace Farm UNC Charlotte Food Waste Composted (tons) 5.51 50.33 9416.09 1070.06 2825.91 41 8960 7.31 34.08 6500 0.16 Table 4: North Carolina’s 11 Class 3 composting facilities and the respective tonnage of food waste they took in during 2013. (Data courtesy of Tony Gallagher of the NCDENR) Many of these facilities aren’t designed to handle entire shipments of rejected produce. Besides that, their locations are not evenly spread throughout the state, meaning that 44 agricultural waste generated in certain areas will be particularly expensive to redirect away from landfills. Figure 11: Locations of all North Carolina composting locations that The cost incentives that composted more than 100 tons of waste in 2013. (Source: Company composters create by websites). charging lower tipping fees for rejected produce are chipped away by increased transportation costs incurred because the scarcity of major composters. Figures 12 and 13 show the cost effects of altering the gap between landfill and compost tipping fees as well as if the cost-per-mile freight hauling rate changes3. Figure 12: As the gap between tipping fees at composters and landfills widen, waste producers are incentivized to drive longer distances to take advantage of compost’s cheaper fees. 3 These calculations are based on the assumption of 55,000 lbs of produce being hauled in on the truck. The cost per mile used in Figure 14 is the most recent figure (February 2015) provided by Freight Rate Index (FreightRateINdex.com) of $2.18637. 45 Figure 13: As the cost per mile (CPM) of moving increases the diverting food waste to composters becomes more problematic if they are far away. Decisions, Decisions: Compost by Default Clearly, sending food waste to a composter has environmental and, potentially, costsaving benefits, but composting actually occupies the lowest tier of the Food Recovery Hierarchy. Rejected produce shipments should only be diverted to compost once they have been deemed unfit for human and animal consumption. But there are business forces at work that make composting a smart alternative, even though it is a cost stream to dispose of the produce. It’s simply easier to design a food waste redirection program around a simple strategy. Jeff Laughead, Food Lion’s Sustainability Manager explains that having a multi-tiered redirection strategy is much more difficult than simply directing all the waste to compost (Laughead 2015). It requires complex decision criteria that make logistics more difficult and more costly. Not all businesses are willing to make this commitment, so compost provides a better alternative that landfills that requires less effort to redirect rejected shipments from landfills. THE ROLE OF THE STATE: A VALUE CHAIN APPROACH While this report focuses on the agricultural supply chain and how it generates these rejected shipments of produce, there are significant stakeholders outside the supply chain. Two in particular- state and local governments – impact how waste is handled in 46 North Carolina and help create increased opportunities for diverting these rejected shipments from landfills. While not directly involved in the supply chain, these governments impact how produce will flow through these waste streams. A value chain includes both those actors who are a direct part of the supply chain but also those that whose works impact the supply chain- research and development, legislators and so on. In North Carolina, the party most involved with how waste gets handled is the North Carolina Department of the Environment and Natural Resources (NCDENR). In a series of interviews with members of the NCDENR, a clearer picture of the state’s activities and influence developed. The state is taking a multi-pronged approach to increasing the amount of food being diverted from landfills. Scott Mouw, the North Carolina State Recycling Director, is part of a team working with businesses at all stages of the food waste diversion effort (Mouw 2015). Tony Gallagher is working on a more comprehensive understanding of composting activities in the state (Gallagher 2015). By aggregating data from the state’s food composters, the first statewide picture of composting can be painted and more effective redirection systems created. Mr. Gallagher is looking outside composting to see how composting fits in to other diversion activities. Tom Rhodes manages the aforementioned NC Waste Trader webpage. Waste Trader allows businesses to post bulk items, at no cost, on their webpage where they can sell or donate various commodities in order to avoid sending them off to a landfill (Rhodes 2015). Alongside state governments, local governments can play a strong role in helping to divert food waste from landfills and find more valuable uses for rejected produce shipments. Blair Pollock, a solid waste planner with Orange County Solid Waste Department, thinks that local governments can play a strong role in helping reduce any food waste that ends up in landfills. He also recognizes that redirecting waste is a difficult battle with consumers who are getting increasingly demanding (Pollock 2015). 47 SUMMARY OF RESULTS AND RECOMMENDATIONS Gathering together the different opportunities for diversion of rejected produce shipments from landfills that still have some positive value provides context to the Food Waste Hierarchy being put in to practice. There are a number of decisions that a waste manager must make in deciding which produce shipment redirection strategy (or combination of strategies) is right for their company. While the Food Recovery Hierarchy creates a model for maximizing the positive value to humans, it does not account for the business difficulties that such an elaborate diversion strategy entails. Waste managers must decide on the strategy that is best for them. Besides the cost and labor requirements of placing such a policy in place, there are barriers to information, difficulties posed by scale and location as well as sensitivities to fluctuations in transportation. Table 5 condenses these ideas into a pros/cons list that explains why produce diversion streams work in some instances and have been less successful. It also provides more insight into how the original hypothesis- that rejected produce diversion can be costly, risky and difficult at smaller scales- has evolved throughout the research process. Not only is there the potential for financial costs associated with waste diversion, but also sacrifices in the form of time being spent to locate each waste stream. Additionally, while some excess is predictable because of seasonal growing patterns, individual shipments are difficult if not impossible to plan in advance for, meaning that a strategy purely relying on waste can be risky for those who make a living based on waste diversion. It also became apparent in the research that the cognitive disconnect between waste producers and users of produce waste in how they view these rejected shipments causes a misalignment of priorities. Producers simply want the waste off their hands, as quickly as possible and may not be willing to go the extra effort to find alternative uses for what they feel has little or not value. 48 Pros/Cons of Produce Redirection Activities in North Carolina Redirection Goal/Method Pros Cons Valuation of Rejected Produce Source Reduction Processed Goods Value creation Portfolio diversification Capital Investment Requirements New market entry Profitable Cost-based pricing; recover value of produce and transportation (production cost recovering) Tax break not to exceed the value of produce donated (some ability to recover production cost) Feed People Salvage Grocer/Terminal Market Charities Highest valuation for rejected produce Limited legal risk for if spoiled Positive PR Likelihood charity rejects is low Limited Locations Legal risk if spoiled Buyer location can be costly For smaller charities, scale Logistic capabilities Subject to seasonality Feed Animals Hog/Cattle Farms Can mix with other non-meat waste streams to maximize diversion Some nutritional value returned to humans Scale Difficult to locate Must align with animal dietary needs Limited Locations Minimal nutritional value returned to humans No tipping fee or very small tipping fee (cost reducing) Tipping fee significantly lower than landfill (cost reducing) Tipping fee similar to or slightly lower than landfill (potential cost reduction) Composting Composting Costs of preparation and processing low Can mix with most other food-waste stream Anaerobic Digester Digestion Can vertically integrate with composting Provide green energy to farm or to the grid Lengthy payback period for projects Table 5: Actions being taken in North Carolina to divert reject produce shipments to other value-add activities 49 Representative Produce Waste Chains While the above table elaborates on the opportunities and barriers of each diversion stream, it doesn’t organize the opportunities into a very useful framework. Using the Food Recovery Hierarchy as a guide, this information can be transformed into a tool that North Carolina growers and grocers alike can use to find the optimal waste diversion solution for their organization. Food Waste Champions Food Recovery Champions are the North Carolinian embodiment of the Hierarchy. They are interested in maximizing not only the amount of fresh produce waste that they are able to divert from landfills, but also focus on opportunities to get positive or neutral returns out of the produce shipments that get redirected. Businesses like Cottle farms operate in this spirit, directing excess or rejected produce in to value-creating ideas like transforming berries in to smoothies. Champions are willing and able to invest the time and resources in ensuring that their products are still safe for human consumption. In the case where the processing is not in house (as with Cottle Farms), they are also willing to invest the time to build networks, making the connections necessary to find potential buyers. Further, they pursue opportunities such as terminal markets and salvage grocers, which can allow them to recover the costs of growing and transporting their produce. In these waste streams, what doesn’t get sold will trickle down to charitable organizations, then livestock farms and finally, whatever is unfit for consumption ends up at a composter or anaerobic digestion facility. 50 Figure 14: Food Recovery Champions seek to get the maximum amount of financial gain out of every shipment of produce and are willing to invest the time and money to ensure they are getting higher returns on the goods they produce. Food Waste Humanitarians Similar to the Food Recovery Champions, Food Recovery Humanitarians still have a food waste diversion strategy that maximizes how much fresh produce feeds humans. However, instead of committing the time and resources associated with finding buyers for rejected shipments, these businesses divert waste to charitable organizations. They may choose this route for a number of reasons: they are protected from legal and financial risks by Good Samaritan laws, in case some donations may have spoiled; they can increase their goodwill within the community; financial incentives from tax writeoffs may provide more financial benefit than finding a buyer when the value of the produce is low and the transaction costs are high. 51 Figure 15: Food Recovery Humanitarians similarly maximize the amount of food that reaches humans, but default to charitable donations instead of trying to find markets to sell in to. Composters by Default By defaulting to sending rejected shipments of produce to a composter, a business can not only further insulate itself from legal risk associated with feeding humans and animals, but also find a one-size-fits-all solution. The capacity for composting is available to accept an increasing number of produce shipments. Composters by Default can enjoy lower tipping fees than at landfills- cutting costs- while also being able to combine waste streams. It removes much of the decision making from the waste diversion process and allows growers and grocers to spend more time focusing on core business functions and less time worrying about a by-product of doing business. 52 Figure 16: By selecting the one-size-fits-all approach to diverting produce waste, growers and grocers can quickly get produce waste off their hands, usually at a lower cost than dumping in a landfill. Achieving Scale Through Cooperation A common theme among the composters, hog farmers, charities and even produce growers that I interviewed was a frustration in finding each other. Hog farmers would love to find more opportunities to cut their costs by using food waste; composters need a steady stream of food waste inputs for their business to even exist; and charities rely on a steady stream of healthy, fresh produce to provide a balanced diet to those families that need it the most. Similarly, growers would benefit from being able to sell rejected shipments to secondary markets or at the very least, cut their cost by taking advantage of lower tipping fees at composters or hog farms. The information barriers that have kept waste producers from efficiently accessing waste diversion streams can be mitigated through industry cooperation and trade associations. The success of Ham Produce in helping other farmers derive more value from their crops has been spurred on by the actions of the North Carolina Sweet Potato 53 Commission. Similar trade organizations like the North Carolina Apple Growers Association, North Carolina Watermelon Association and other produce growing associations can be powerful allies in helping provide the benefits of scale to even small farmers. By prioritizing waste diversion and locating a network of diversion opportunities, these trade associations can provide the scale that small farmers need to overcome these barriers to information. Similarly, waste diversion streams can leverage their own trade associations to make sure that those that produce these rejected shipments can overcome their own information barriers. The North Carolina Pork Council, for instance, describes its mission as “To promote and educate to ensure a socially responsible and profitable North Carolina pork industry.” (“About NCPC” 2006). Hog farmers that I interviewed expressed an interest in making food waste- particularly shipments of rejected produce- a greater part of their operation but found it difficult to find and maintain these supply chains. Leveraging the scale of their own trade association will give these farmers greater visibility as well as greater access. Local and State Agents of Change While economic opportunities will likely be the driving force behind the evolution of how rejected shipments of produce are handled in the future, the state can play a key role it shaping the business landscape. Tax breaks to companies who donate rejected shipments to charities provide economic incentive for firms to engage in this strategy. Similar incentives would likely increase the amount of food diverted to feed livestock, compost and dump at anaerobic digesters. The other route the state (and local) governments could take would be making it more difficult to dispose of food waste. Massachusetts recently took a huge leap forward in reducing food waste in its state by passing a state-wide commercial food ban, which requires commercial facilities to that produce more than one ton of food waste per week to ship the excess to an anaerobic digestion facility (“Commercial Food Waste Disposal Ban” 2014). Whichever route (or 54 combination of routes) that the state pursues, providing the right market conditions will be crucial to diverting more of these rejected loads from landfills. SUGGESTIONS FOR FUTURE RESEARCH 1. Tracking rejected produce loads from the point of rejection For this project, I used data for rejected produce shipments originating in North Carolina as a proxy for how much produce waste is being created in North Carolina. This is because there is no actual statewide system for tracking this data. Some of the data is stored where it is rejected- where it winds up is with the supplier who decides whether to redirect it or not. One area of future research would be using barcodes or radiofrequency identification (RFID) devices to track rejected produce shipments as they make their way through the rejection streams. This would give additional insight in to how grocers, growers and transporters can work together to help identify opportunities to redirect rejected produce 2. Building a database for waste recipients to find waste creators There are resources such as FindAComposter.com which can help route produce to composters. The North Carolina Pork Council provides a single location where hog farmers could be found quickly. Raleigh’s NC Farmer’s Market is a very visible terminal market where wholesome produce without a buyer can be sold at a discount to any wishing to buy bulk. What there is a lack of is a one-stop source for allowing the possessor of a rejected produce shipment to see all the options available to them. While grocers like Food Lion are creating a multi-tiered strategy to divert their food waste from landfills, they have the benefits of scale – contacts, man-hours, and logistical capabilities- and can build out these complex networks. Smaller players like small- and medium-sized farmers may not have the same access to these channels. From the 55 perspective of the waste users, small hog farmers could have tough times getting in front of major growers. Charity organizations that are smaller that the Food Bank of Eastern and Central North Carolina may not have the facilities or distribution network to handle full truckloads of produce all the time but could handle half-loads or some seasonal overflows. 56 APPENDIX A: WASTE STREAMS QUESTIONNAIRE Name: Title: Organization: 1. How would your organization be able to use loads of fresh produce that had been rejected in the agricultural supply chain? (FOR HUMAN/ANMIAL CONSUMPTION) Assume that the produce is healthy enough for the activity and that safety is not a major concern. 2. Do you already use fresh produce that has been rejected somewhere in the supply chain? If so, can you provide some examples? 3. What barriers exist to you being able to use more fresh produce in your operations? 4. What incentives would help you use more fresh produce? 5. What concerns do you have about making fresh produce a larger part of your procurement strategy? Hog Farmers (This section asked only to hog farmers) 1. What type of diet do you feed your hogs? a. How did you make this decision? Scale? 2. What other practices highlight animal welfare? 3. Have you heard about hog farmers using waste streams for hog food? 4. What issues could you see arising from this? Safety concerns? Supply consistency? 5. What benefits could you see arising from this? a. Nutritional benefits? i. Versus pasture? ii. Versus industrial? 6. Cost benefits? What would the average price of feed be? 7. Can you imagine other logistical problems arising? 57 Composters (This section asked only to commercial composters) 1. Do you receive entire shipments of fresh produce that has been rejected somewhere in the supply chain? a. If so, do you go out and try to find new customers or do they actively seek out composting opportunities? 2. How does dumping at your site compare to using a landfill from a cost consideration? 3. How important are relationships with local and state governments in helping divert waste? What kinds of resources are available? 4. Do you think there is enough visibility for composting operations in North Carolina? Could there be more done to inform dumpers of the benefits (environmental, economic) of composting? If so, what? 5. Why do you think industrial composting isn’t a more common outlet for fresh produce waste? Food Waste Producers (This section asked only to growers and grocers) 1. 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