Introducing CMA Member Services
Back Office & Accounting
To enquire or gain a quote for services please
email info@christianmedia.org.au
Member Services
Christian Media Australia provides a range of member-only service options
designed to provide cost-effective, best-of-class solutions to empower greater
ministry effectiveness.
As a CMA member, you can be confident that each service solution has been
developed, tried and tested by practitioners – your peers who have or currently
use the services outlined.
Buying through CMA Member Services not only means you receive competitive
pricing but also provides you and your ministry access to CMA Member
implementation assistance, the assurance of continued monitoring and service
compliance as well as access to other linked services at member-only pricing.
Back Office & Accounting Services
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
Sometimes referred to as the ‘Cardiovascular System’ of an organisation, the
back office and accounting system is often the unseen, yet vital hero of
healthy, thriving organisations.
When the system is working efficiency and effectively, the organization can be
empowered to greater outcomes and impact. Conversely, when it’s not running
at optimal levels, ministry outcomes and good stewardship decisions can be
impaired.
A challenge the world over for any ministry organisation is the fact these
functions are not necessarily core to ministry outcomes. They certainly
empower ministry, but oftentimes take considerable management and resource
allocation that could be otherwise deployed toward direct ministry fulfillment.
For this reason, CMA is investing in this particular member solution to provide
members with a best-of-class outsource solution that also empowers greater
ministry outcomes.
Why Outsource?
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
Quite simply, it just makes sense. When something is your core business, you
get very good and very efficient at it. You also become an expert in
government, tax and banking compliance, charity, ATO and financial
regulations, board and management reporting needs, donor management and
donor care, invoicing, receipting, and product fulfillment and management…
and the list goes on.
Then there are the concerns and challenges of having this function as an
internal competency.
How do you know you are hiring the right people for the role? What are their
competence levels? Do they need to up-skill their training? Are they really
capable of handling both donor care and accounting functions? What can one
person reasonably handle in a working week? What about holidays and sick
leave and superannuation?
All of a sudden, outsourcing looks like a very viable option.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
It is for these, and many other reasons, that CMA has negotiated a CMA
Member Service partnership with Financial Processing Solutions (FPS) based at
Penrith in NSW.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
Company Profile
Financial Processing Solutions specialise in managing repetitive processes that
are linked to and require a financial result on behalf of CMA Members.
Financial Processing Solutions Pty Ltd (FPS) is a privately owned company with
over 25 years experience providing financial processing services for the not-forprofit sector. Clients include charities, not-for-profit organisations and
commercial companies.
Located in Penrith, NSW, FPS employs a team of over 20 professionals
comprising eight full-time employees, five part-time employees and 8–10
casual staff employed during peak periods as required. FPS also has 6–8
contractors available for different roles including accounting, payroll, IT and
Database Maintenance, and support.
FPS Current Ministry Clients
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services

Good News Unlimited, Since 2014

Samaritans Purse Australia, since 2001

Samaritans Purse New Zealand, since 2001

The Billy Graham Evangelistic Association Australia, since 2001

Leading The Way Australia, New Zealand and Asia, since 2005

Ambassadors for Christ Australia, since 2001

Generate Ministries, since 2012

MTS (Ministry Training Strategy), since 2013

Christ Mission Possible, since 2013

Olive Tree Media, since 2010

Answers with Bayless Conley Australia, since 2006

Answers with Bayless Conley Charitable Trust New Zealand, since 2006

Hope Street, since 2011

Brightwaters Christian Camps, since 2007
Approach to Client Service
The FPS team has always approached work as an internal staff member of the
client organisation. As a result, no reasonable office function or request is off
limit whether it is delivering scheduled, on time financial or donor engagement
reports or printing and mailing a single personal letter from the ministry CEO.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
Because of the FPS culture and dedication to client service, there is also no
perceivable separation to those who contact the ministry via phone, mail or
electronically.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
Available Services
Administration and Database functions including:

Preparation of banking deposits.

Processing of credit card donations via online merchant facilities.

Daily checking of deposits against bank statements.

Daily reconciliations of online and website donations.

Data entry of donation batches into database systems.

Uploading online and website donations into database systems.

Handling all incoming donor phone calls – receiving and
processing donations, queries and changes for donors and
updating database.

Prepare segmentation queries and reports.

Preparing mailing lists for bulk mailouts.

Donor income reporting and analysis.

Product fulfillment and order dispatch.

Daily or weekly banking reports.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services
Bookkeeping, Accounting and Payroll functions including:

Data entry of accounts into MYOB, Reckon (QuickBooks) or Xero.

Entering accounts-payable entries; preparing EFT payment batches
for ABA upload and approval to the bank.

Preparing payroll batches on weekly, fortnightly or monthly
payrun cycles including FBTE portions and upload ABA files to
bank.

Preparation and online portal lodgement for payroll PAYG
liabilities.

Preparation and payment of superannuation obligations including
online remittance contributions with funds/clearing houses.

Maintenance of employee records and asset registers.

Monthly bank reconciliations.

Preparation of Monthly Management reports including analysis
reports.

Budget preparation and analysis.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077
Member Services

Registered BAS agents for GST obligations preparation and
lodgments.

Preparation of Draft Statutory Financial Statements if required.

Liaising with company Auditors and Tax Agents for year-end.
Other services:

Storage facilities available for stock and fulfillment items.

Prepare and liaise with Westpac Bank Relationship Manager for
Not-for-Profit Sector for services available to FPS clients.

Daily mail pickup from Australia Post PO Boxes based at Penrith
NSW Business Centre.

IT maintenance support and assistance with database and general
IT issues.

Phone lines for your organisation and answered as your
organisation.
CMA MEMBER SERVICES | Back Office & Accounting Services
PO Box 353, Oatlands, NSW, Australia, 2117 | ABN 90 900 267 077