PROPOSAL FOR MANAGED HOSTING SERVICES
Executive Summary
Our Mission Statement: “To be recognized as one of the world’s great service companies in the hosting and
communications space.”
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Founded 2001
Based in Troy, New York, with offices located in Liverpool, Manhattan and Poughkeepsie, New York,
and Richmond, Massachusetts
Wholly owned subsidiary of CornerStone Telephone Company, an Inc. 5000 honoree, with 125+
employees, 10,000+ customers and 3,000+ servers
Microsoft Gold Certified Partner
SAS 70 Type II Certified
Better Business Bureau Rating A+
4 Million Emails Processed Monthly
1 Million Spam Emails Blocked Daily
4 Carrier Neutral Data Centers
CUSTOMERNAME is looking for a solution that:
Must address reliability and uptime with a money back guarantee
SkySphere® guarantees customer satisfaction backed by a Service Level Agreement where, if we fail, you get
money back – no questions asked. No more off-hours calls to your IT team to trouble shoot middle of the
night email outages. In our multiple data centers, experienced email engineers are on-premises 24 x 7 x 365
constantly monitoring server loads, mail flow and system performance.
Frees Up the IT Department
Did you know the average IT department spends up to 80% of its time on maintenance tasks? With
SkySphere®, you can eliminate email systems maintenance from the IT task list. All maintenance, upgrades
and security patches are handled by our certified email experts. We keep your software and network up to
date and employ vigilant internal and external monitoring and maintenance processes to ensure optimal
system performance.
CONFIDENTIAL AND PROPIETARY
DISTRIBUTED APPLICATIONS TECHNOLOGIES, LLC ● 2 THIRD STREET ● TROY, NY 12180 ● 1.866.592-6331 ● WWW.SKYSPHERE.COM
Scales Without Spending
By taking advantage of the elastic nature of cloud computing, we are constantly ramped up to accommodate
your growth. Whether your growth means adding 100 mailboxes or handling dramatic spikes in email activity,
our cloud infrastructure stands ready to accommodate. Our ability to install new software, hardware, and
updates from the cloud keeps you from making substantial investments to stay on top of new technology or
comply with changing regulations related to email.
Is well supported
Fanatical support is our commitment to creating the ultimate customer experience. That commitment starts
with a dedicated transition team to help you setup and migrate your email and continues throughout our
relationship with live, U.S. based, 24x7x365 access to expert support by live chat, email or phone. Our
initiatives are driven by customer expectations and feedback surveys and a fanatical desire to give customers
what they want.
Provides Fixed Monthly Costs and No Hidden Fees
With SkySphere®, you only pay for what you need. You’re billed on actual usage without nickel and diming you
with hidden fees. So, when your monthly bill arrives you know what to expect. By allowing you to add
Microsoft Exchange and SkySphere® Email mailboxes on the same account, in the same domain, you can meet
the individual needs of your users without paying for features and functionality you don’t need.
Is backed by an Industry Leader
SkySphere® Email and Apps pioneered making business email easier and more cost effective to manage.
Unlike in-house IT departments handling multiple aspects of your IT infrastructure, we are an entire
organization of experts focused on email. We expanded on that idea by creating a culture of fanatical support
focused on providing customer support that goes the extra mile. Companies around the world rely on our
mailboxes to keep their business email flowing.
Keeps Your Mail Safe
We back up email data daily. In case of data loss or disaster, your email data is always available. While in our
care, certified security professionals in data centers outfitted with advanced security procedures protect your
email data. Our procedures are audited and SAS 70 Type II certified. Controlled physical access, exhaustive
security measures and monitoring, ensure that your mail remains safe during storage and transmission.
SkySphere® uses DoD standard-based encryption protocols, extended SSL encryption for data center to device
transmission and meets PCI-DSS standards.
CONFIDENTIAL AND PROPIETARY
DISTRIBUTED APPLICATIONS TECHNOLOGIES, LLC ● 2 THIRD STREET ● TROY, NY 12180 ● 1.866.592-6331 ● WWW.SKYSPHERE.COM
Other Benefits of the SkySphere® Solution
Partners with Top Providers for the Most Complete Solutions
We are a Microsoft® Gold Certified Partner which gives us direct access to Microsoft® support and emerging
technologies. To ensure full support for BlackBerry® users, we partnered with Research in Motion with the
Blackberry Alliance Program. By integrating the Barracuda Networks patented anti-spam and anti-virus
system, you get the strongest level of mailbox protection available. For regulatory compliance, we are a Zix
Corp.® Diamond business partner for the de facto standard in email encryption. Plus, our relationship with
open source and our in-house team of software developers further enhance our ability to quickly develop and
customize new applications to suit your changing needs.
Lower costs – reduced infrastructure spending and staff/maintenance costs
More predictable costs – pay as you go model
Access to email expertise – 24/7 live support from certified experts
Robust business continuity and data backup – Access wherever there is an internet connection
Robust physical security
Rapid deployment and scaling
Painless migrations to new versions
Variety of access options to end users
Ability to focus on core business processes
DISTRIBUTED APPLICATIONS TECHNOLOGIES, LLC, IS A SUBSIDIARY OF CORNERSTONE TELEPHONE COMPANY, LLC
Office Locations:
2 Third Street, Troy, New York 12180
50 West 17th Street, New York, New York 10011
1416 State Road, Richmond, Massachusetts 01254
4709 Crossroads Park Drive, Suite 105, Liverpool, New York 13088
41 Page Park Drive, Poughkeepsie, New York
CONFIDENTIAL AND PROPIETARY
DISTRIBUTED APPLICATIONS TECHNOLOGIES, LLC ● 2 THIRD STREET ● TROY, NY 12180 ● 1.866.592-6331 ● WWW.SKYSPHERE.COM