Giding Principles for Suppliers
Contents
Basic Giding Principles for Suppliers .......,,,....................................................................................................2
Environmental protection, occupational and technical safety requirements ..................................................5
Requirements for the transportation of production and raw materials ...........................................................6
Requirements for rendering catering services ...............................................................................................8
Requirements when using auxiliary materials (chemicals, glue for labels, gases, mercury lamps, reagents
and materials for treatment facilities, lamps, cables, paints, pipes, hoses, taps, construction materials,
coolants, oils, greasing, accumulators, filters, gases for welding) ................................................................11
Requirements to rendering services in export of waste including for use and neutralization .......................12
Disinfestation and disinsection service requirements ..................................................................................13
Requirements for construction-and-assembling works vendors ....................................................................14
Cooling and air conditioning systems maintaining/repairing vendors requirements .....................................16
Mandatory requirements for The vendor while on the territory of The company ...........................................17
Requirements to raw materials Supplier …………………………………………………………………………... 18
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Giding Principles for Suppliers
I. Basic Guiding Principles for Suppliers
As an ethical business organization, CJSC “Multon” and other companies, participating in the Coca-Cola
Hellenic group of companies (collectively, the “Company”) takes responsibility to ensure that its business
operations do not contribute directly or indirectly to human rights abuses. We use our influence internally to
ensure that our employees fully understand the company’s commitment to human rights and their own rights
and responsibilities.
Those who do business with us across the countries, in which we operate, know we are committed to
managing our business with a consistent set of values that represent the highest standards of quality,
integrity and excellence. We respect the unique customs and cultures in communities where we operate. In
pursuing this policy, we seek to develop relationships with suppliers that share similar values and conduct
business in an ethical manner. We strive to treat our suppliers in the same manner we expect to be treated.
As part of ongoing effort to develop and strengthen our relationships with suppliers, we have adopted
Supplier Guiding Principles for use with our direct suppliers. The Supplier Guiding Principles are based on
the belief that good corporate citizenship is essential to our long-term business success and must be
reflected in our relationships and actions in the marketplace, the workplace, the environment and the
community.
We are pleased to work with suppliers to ensure an understanding of and compliance with the requirements
set forth in the Guiding Principles.
Workplace Practices
At CJSC “Multon”, we support fair employment practices consistent with our commitment to human rights in
our workplace. We seek to:
1. Establish a strong and direct relationship with our employees through open and honest communications.
2. Treat our employees with fairness, dignity, and respect.
3. Abide by applicable local labour laws, including those that address working hours, compensation,
discrimination, and third party representation.
4. Value diversity in its broadest sense.
5. Hold each other accountable for performance at the highest levels.
6. Reward our employees commensurate with performance.
7. Provide opportunities for employees to develop personally and professionally.
8. Ensure, with our employees, the safety of the workplace.
We expect our suppliers to follow applicable laws, and similar standards and principles in the countries in
which they operate.
Work Environment
We expect our suppliers to judge their employees and contractors based upon their ability to do their jobs
and not upon their physical and/or personal characteristics or beliefs, affirming the principle of no
discrimination based on race, colour, gender, religion, political opinion, national origin or sexual orientation.
Health and Safety
We expect our suppliers to provide a safe workplace with policies and practices in place to minimise the risk
of accidents, injury, and exposure to health risks.
Child and Forced Labour; Abuse of Labour
We expect our suppliers neither to employ anyone under the legal working age nor to condone physical or
other unlawful abuse or harassment, or the use of forced or other compulsory labour in any of their
operations.
Wages and Benefits.
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Giding Principles for Suppliers
We expect our suppliers to compensate their employees fairly and competitively relative to their industry, in
full compliance with applicable local and national wage and hour laws, and to offer opportunities for
employees to develop their skills and capabilities.
Third Parties
In the event their employees have lawfully chosen to be represented by third parties, we expect our
suppliers to recognise such parties in good faith and not to retaliate against employees for their lawful
participation in labour organisation activities.
Environmental Practices
We expect our suppliers to conduct business in ways that protect and preserve the environment. At a
minimum, we expect our suppliers to meet applicable environmental laws, rules and regulations in their
operations in the countries in which they do business.
Conflicts of Interest
CJSC “Multon” employees are expected to always select and deal with suppliers who are doing, or seeking
to do, business with the Company in a completely straightforward, honest manner, based upon the merits of
such persons and their products and services and without any special considerations given back to them or
their friends or families. Accordingly, employees should have no relationship, financial or otherwise, with any
supplier that might conflict, or appear to conflict, with the employee's obligation to act in the best interest of
CJSC “Multon”. For example, suppliers should not employ or otherwise make payments to any employee of
CJSC “Multon” during the course of any transaction between the supplier and the Company. Friendships
outside of the course of business are inevitable and acceptable, but suppliers should take care that any
personal relationship is not used to influence the CJSC “Multon” employee's business judgment. If a supplier
employee is a family relation (spouse, parent, sibling, grandparent, child, grandchild, mother- or father-inlaw, or domestic partner) to an employee of CJSC “Multon”, or if a supplier has any other relationship with
an employee of CJSC “Multon” that might represent a conflict of interest, the supplier should disclose this
fact to CJSC “Multon” or ensure that the CJSC “Multon” employee does so.
Gifts, Meals and Entertainment
Employees of CJSC “Multon” are prohibited from accepting anything more than normal business hospitality
from suppliers that is reasonable and appropriate under the circumstances. Ordinary business meals and
small tokens of appreciation generally are fine, but suppliers should not offer CJSC “Multon” employees
excessive or lavish gifts, meals or entertainment that may give the appearance of undue influence. Gifts of
cash or cash equivalents, such as gift cards, are never allowed. Gifts and entertainment for suppliers must
support the legitimate business interests of the Company and should be reasonable and appropriate under
the circumstances. Our employees should always be sensitive to our suppliers’ own rules on receiving gifts
and entertainment.
Business and Financial Records
Both the supplier and CJSC “Multon” must keep accurate records of all matters related to the supplier's
business with CJSC “Multon”. This includes the proper recording of all expenses and payments. If CJSC
“Multon” is being charged for a supplier employee's time, time records must be complete and accurate.
Suppliers should not delay sending an invoice or otherwise enable the shifting of an expense to a different
accounting period.
Bribery
Suppliers acting on behalf of CJSC “Multon” must comply with all applicable laws dealing with bribery of
government officials. In connection with any transaction as a supplier to CJSC “Multon”, or that otherwise
involves CJSC “Multon”, the supplier must not transfer anything of value, directly or indirectly, to any
government official, employee of a government-controlled company, or political party, in order to obtain any
improper benefit or advantage. Suppliers must keep a written accounting of all payments (including any gifts,
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Giding Principles for Suppliers
meals, entertainment or anything else of value) made on behalf of CJSC “Multon”, or out of funds provided
by CJSC “Multon”. Suppliers must furnish a copy of this accounting to CJSC “Multon” upon request.
Protecting Information
Suppliers should protect the confidential information of CJSC “Multon”. Suppliers who have been given
access to confidential information as part of the business relationship should not share this information with
anyone unless authorized to do so by CJSC “Multon”. Suppliers should not trade in securities, or encourage
others to do so, based on confidential information received from CJSC “Multon”. If a supplier believes it has
been given access to CJSC Multon's confidential information in error, the supplier should immediately notify
its contact at the Company and refrain from further distribution of the information.
Similarly, a supplier should not share with anyone at CJSC “Multon” information related to any other
company if the supplier is under a contractual or legal obligation not to share the information.
Reporting Potential Misconduct
Suppliers who believe that an employee of CJSC “Multon”, or anyone acting on behalf of CJSC “Multon”,
has engaged in illegal or otherwise improper conduct, should report the matter to the Company. The supplier
can contact the employee's manager or write to the Company’s whistle blower hotline at
code.ofbusinessconduct@cchellenic.com. A supplier's relationship with CJSC “Multon” will not be affected
by an honest report of potential misconduct.
Compliance with Applicable Laws and Standards
At a minimum, suppliers to CJSC “Multon” will be required to meet the following standards with respect to
their operations as a whole:
Laws and Regulations
Child Labour
Forced Labour
Abuse of Labour
Third Parties
Wages and Benefits
Working
Hours
Overtime
Health and Safety
Environment
Conflicts of Interest
Supplier will comply with all applicable laws, rules, regulations and requirements in
the manufacture and distribution of products and supplies and in providing services
to the Company.
Supplier will not use child labour as defined by local law.
Supplier will not use forced or compulsory labour.
Supplier will not abuse labour, physically or otherwise.
Supplier will respect employees' rights to choose whether to be represented by third
parties and to bargain collectively in accordance with applicable laws
Wages and benefits will comply with applicable laws.
& Working hours and overtime will comply with applicable laws
Working conditions will comply with applicable laws.
Supplier will comply with applicable environmental laws
Supplier will not employ any inappropriate means or use persona relationship to
influence the CJSC “Multon” employee's business judgment
Gifts,
Meals
and Supplier may offer to CJSC “Multon” employees only such gifts, meals and
Entertainment
entertainment that are reasonable and appropriate under the circumstances
Business and Financial Supplier will comply with all applicable laws concerning financial recordkeeping and
Records
reporting
Bribery
Supplier acting on behalf of CJSC “Multon” will comply with all applicable anti-bribery
and anti-corruption laws
Protecting Information
Supplier will safeguard the Company’s and other third party nonpublic information
disclosed to supplier
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Giding Principles for Suppliers
II. Environmental protection, occupational and technical safety
requirements.
1. Supplier is responsible for compliance of requirements and standards established by the Company and
the Russian legislation regarding environmental protection, occupational health and safety, industry safety,
fire safety and other types of technical safety.
2. Supplier commits to use all available material, technological, human and other resources and follow
appropriate procedures regarding ecology and economy, occupational health and safety, fire and industry
safety to eliminate or minimize possible damage to environment, employees Company health, visitors and
others.
3. Supplier commits to examine the Company Policy regarding environmental protection and occupational
health and safety and to follow its basic principles and values.
4. Supplier commits to provide the Management Environment System and Management Occupational
Health and Safety, technical safety of the Company instruction to participants in obligations implementation
according to the Contract in agreed time.
5. Supplier commits to provide with appropriate safety passports (given not later than 5 years ago) by
purchased equipment or hazardous materials used during the works in Company’s area, certificates and
protocols, which confirm the employees qualification and permit on this works. Supplier staff provides with
PPE and trained to work with hazardous materials.
6. The Company has a right to control for Supplier works implementation for compliance with current
legislation regarding occupational health and safety, industry safety, fire safety and others technical safety,
environmental protection and sanitation.
7. Supplier commits to recoup the Company for damages occurred in result of its activities or inactivities.
8. Supplier commits to accept in property all wastes generated during the works and to treat according to the
Russian legislation requirements.
9. Supplier commits to inform the Company of all incidents and accidents which occurred in Company’s area
during Supplier works according this Contract not later than 24 hours after the incident, to investigate these
incidents according to the Russian legislation requirements.
10. Supplier commits not to use asbestos-containing materials during the works.
11. Supplier commits not to use company reporting form for registration of their records.
12. In case of prejudice to environment by the Supplier and other incidents occurrence related to the works,
Supplier commits to inform the Company of this incident for 1 working day, then if necessary, the appropriate
bodies. The company estimates the damage. Depending on damage severity the Company makes a
decision to recover the money from the Supplier to eliminate this damage.
13. The Company has a right to suspend or to cancel the Contract with the Supplier in case of confirmed
evidence of Supplier obligations regular violation, stated in this section and ignoring the environmental
protection principles, its priority is recognized by international community, occupational and health safety
requirements, industry safety, fire safety and others.
14. The Supplier takes the responsibility for implementation of occupational health and safety, industry
safety, fire safety and others requirements during the works in Company’s area.
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Giding Principles for Suppliers
III. Requirements for the transportation of production and raw materials.
1. Supplier should carry out his activities according to the sanitary rules and norms 2.3.6.1079-01
"Sanitary and epidemiological requirements for organizations of catering, manufacturing and
turnover ability of food products and raw materials in it."
2. Supplier undertakes not to provide the cars with the images of any other soft drinks producers
trademarks and any alcohol-free beverages names
3. Supplier must provide the company with the serviceable vehicles, suitable for the safe
transportation of cargo and meeting sanitary requirements for the foodstuffs transportation
according to the agreed terms, as well as the following conditions:
a. The floors condition should provide smooth movement of loading/unloading equipment inside the
vehicle or inside the containers.
b. The absence of garbage and foreignl objects.
c. The absence of sharp odor.
d. The vehicles, containers should be in an appropriate state.
e. No malfunction that can cause cargo damage. (Cargo damage caused by the environment);
f. No deficiencies that can caused cargo damage during the transportation
(particularly, the presence of unforeseen nails, bolts and other fasteners by the construction).
g. There should be serviceable equipment maintaining special temperature regime within the vehicle
stipulated in the application (throughout the whole route and will the receipt by the consignee).
h. A good condition of ears for sealing and the fortification (if sealing is necessary).
i. The availability of sanitary inspection of vehicle.
j. The availability of serviceable mounting equipment (belts, telescopic struts, etc.)
k. The transportation of food products together with nonfood products is not allowed; If the vehicle is
used for transporting food and nonfood products, the vehicle must be cleaned in the interstices
between the routes.
l. Vehicles must be equipped with special devices for recording data on the transport conditions with
the possibility of printing data records (only when transporting concentrate / beverage base);
m. Vehicles must be clean and without garbage and foreign objects, dust, dangerous materials (paints,
solvents, etc.), without the trace of rodents, birds, insects;
n. Vehicle must be in an appropriate technical condition, without special liquids drips (gasoline, oil,
diesel fuel, etc.). It must be equipped with a wheel chocks, fire extinguishers, first aid kit;
4. Driver (forwarder), the driver-loader must have a personal medical book. The driver must work in
overalls, strictly observe the rules of personal hygiene and transportation (unloading) of food
products, ensure safety and quality.
5. Supplier must observe the following requirements:
а. Supplier must not repair, clean or wash the vehicle on the territory of the Company.
b.. To avoid air pollution supplier must not leave vehicle with running engine on the Company territory
(except winter).
c. Supplier should avoid getting hazardous substances into the sewage and wastewater systems, soil on
the Company territory.
d. To maintain compliance with the technical state of vehicles according to all the requirements
established by Russian law (inspection and testing for compliance with statutory requirements,
(such as exhaust pipes, leaktightness of nodes, etc.).
e. Supplier undertakes to conduct its activities in accordance with the Federal Law № 29-"On the quality
and food safety."
f. Supplier undertakes to observe health and safety requirements according to the prescribed order on
the customer`s facility. Non-compliance of required safety standards by the supplier may cause
rejection of the loading of vehicle and services for the transportation without any indemnification for
supplier.
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Giding Principles for Suppliers
6.The supplier must ensure that his representatives (drivers, helpers and others) observe the rules and
standards of the current legislation in the field of environmental protection, occupational safety and
health, professional, technical and fire safety, including those imposed in accordance with the
legislation and the Company's internal requirements in these areas on the Company territory and
inside the plant. The Supplier shall guarantee that all his employees engaged for the services
provision will have all the necessary equipment to comply with the stipulated requirements.
7. The list of requirements is not limited by the examples that are mentioned before.
Supplier should comply with all other applicable requirements of the legislation of the Russian
Federation.
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Giding Principles for Suppliers
IV. Requirements for rendering catering services
1. The Company approved requirements to be met in the course of rendering public catering services by the
Supplier:
2. The Supplier should carry out the activity, operate the equipment of catering department and supply
systems ( water supply system, the sewerage, etc.) according to the sanitary-epidemiologic regulations SR
2.3.6.1079-01 “Sanitary-epidemiologic requirements to the public catering organizations, production and
tradability in them of foodstuff and food staples” with 13.3 clause of ISO/TS 22002-1 specification “The
obligatory programs ensuring safety of food for the food industry”.
3. The Company has the right to stop work and remove any employee of the Supplier from the territory of the
plant in case of non-compliance of requirements.
Personal hygiene of the Supplier employees
1. Employees of the Supplier should:
- leave outerwear, footwear, a headdress, personal belongings in special cases;
- wash hands thoroughly with soap before work;
- put clean sanitary clothes on, work in clean sanitary clothes, change it if it is dirty;
- put hair up under a cap or a kerchief or wear a special hair net;
- when going to the rest room take sanitary clothes off in specially designated place, after the rest room
wash hands thoroughly with soap;
- in case there are symptoms of a cold-related disease or intestinal dysfunction as well as suppurations,
cuts, burns immediately inform the administration and address medical organization for treatment;
- inform the Company on all incidents, the accidents which have happened during the execution of work in
the allocated territory and the accidents which have happened to workers of the Supplier in the territory of
the Company;
- while cooking dishes, culinary products and confectionary take off jewelry, watches and other fragile items,
cut nails shortly and not varnish them, not clasp industrial clothing by pins;
- not smoke and not eat food on a workplace (eating and smoking are allowed in specially designated place).
Sanitary condition of locations, equipment and stock
- support of ventilation and illuminations in working order in locations, at any malfunctions immediately
inform the owner of locations;
- sanitary condition of the equipment in sections of storing, preparation and food distribution, a sanitary
condition of tables and chairs in the dining room according to the current legislation, sanitary standards and
regulations;
- the cleaning equipment is marked, always available, separate storage is observed. For the rest room separate marked equipment is used;
- marking of knives, chopping boards according to a product processed on them: “RM”- raw meat, “RF” –
raw fish, “RW” – raw vegetables, “BM” – boiled meat, “BF” – boiled fish, “BV” – boiled vegetables, “MP” –
meat products, “Greens”, “SF” – salted-fermented foods, “Herring”, “B” – bread, “FP” – fish products;
- maintenance of documentation: grading registers, health of employees, temperature mode of registers and
warehouses;
- existence of instructions on sanitary processing of ware, stock, the equipment with the indication of
concentration and volumes of the detergents and disinfectants applied;
- detergents and disinfectants are stored in strictly designated place in an original package or the similar
volume marked as appropriate
- existence of acting personal medical books of all employees and the sanitary passports on the equipment
- separate storage, compliance with temperature and temporary modes;
- daily assessment of quality, temperature mode, cleanliness of the equipment, compliance with shelf life
terms;
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Giding Principles for Suppliers
- satisfactory condition of sinks, existence of detergents and disinfectants;
- realization of washing in the dishwasher or by hand: mechanical removal of food remains; washing with
addition of detergents in the first section of a bathtub; washing in the second section of a bathtub with a
temperature not below than 40 C˚ and addition of detergents twice as less than in the first section of a
bathtub: ware rinsing with a temperature not below than 65 C˚; ware drying on wire shelves, racks.
- absence of insects, rodents;
- to execute work on rodent control and pest control according to SR 3.5.3.1129-02 “Sanitary-epidemiologic
requirements to holding of rodent control” with involvement of the third person specializing on holding this
type of service.
- to collect garbage in marked, especially for garbage and food waste containers with being closed covers;
- Supplier is the owner of the waste produced during work.
Transportation and keeping of raw materials and ready dishes:
- transportation of raw materials and foodstuff is carried out by special, clean transport for which the sanitary
passport in accordance with the established procedure is issued;
- the persons accompanying raw materials and foodstuff along the line both carrying out their loading and
off-load, use sanitary clothes (a dressing gown, work gloves, etc.), have the personal medical books of the
established sample with marks about passing of medical examinations, results of laboratory researches and
passing of sanitary training and certification;
- perishable and highly perishable goods are transported by the cooled or isothermal equipment that
maintains the temperature modes of transportation;
It’s forbidden to accept:
• raw materials and foodstuff without the documents confirming their quality and safety;
• meat and offal of all species of agricultural animals without brand and the veterinary certificate
• fish, crayfish, agricultural bird without veterinary certificate;
• uneviscerated bird (except game);
• eggs with the polluted shell with a snick “flew”, “breakage” as well as eggs from farms disadvantaged on
salmonellosises, duck and goose eggs;
• canned food with violation of tightness of cans, buckling, “springers”, rust cans, deformed, without labels;
• grain, flour, dried fruit and other products infected with granary wreckers;
• vegetables and fruit with existence of a mold and rot signs;
• inedible mushrooms, uncultivated edible, wormy, crushed;
• foodstuff with the expired dates and poor quality signs;
• home-made products.
- to provide with hygienic keeping conditions of ingredients as well as preparation, keeping and ready food
distribution according to 7 clause of SR 2.3.6.1079-01: independent keeping, compliance with temperature
and temporary modes.
- while keeping foodstuff rules of the commodity neighborhood, standards of warehousing, expiration dates
and keeping conditions are strictly followed. The products having a specific smell (spices and herring), it’s
necessary to store separately from the products absorbing other smells (butter, cheese, eggs, tea, salt,
sugar, etc.);
- salads, vinaigrettes without additives are kept at a temperature of 4 +/- 2 C no more than 6 hours.
Salads and vinaigrettes should be filled right before serving.
Salads from fresh vegetables, fruit and greens should be made in lots upon demand.
- the assessment of quality of semi-finished products, dishes and culinary products is carried out daily. The
following should be indicated: time of the product preparation, its name, results of an organoleptic estimate,
including an assessment of readiness degree, time of permission for distribution (realization) of production,
first name, middle initial, last name of the producer and the first name, middle initial, last name of a person
who is carrying out an organoleptic estimate.
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Giding Principles for Suppliers
It’s forbidden to leave till the next day:
- salads, vinaigrettes, pastes, jellies, jellied dishes, products with cream, etc. especially perishable cold
dishes (except those types expiration dates on which are prolonged by authorities and institutions of State
Sanitary and Epidemiological Service in accordance with the established procedure);
• dairy soups, cold, sweet, cream soups;
• batching boiled meat for first courses, pancakes with meat and cottage cheese, chopped products from
meat, birds, fishes;
• sauces;
• omelets;
• mashed potatoes, boiled macaroni;
• drinks of own production.
The Supplier should show his compliance with these requirements upon the request of the Company
representative.
The Company reserves the right to carry out inspection of any object used by the Supplier for rendering
Services. The Company has the right to carry out control of the Supplier’s activity by carrying out sanitary
rounds, microbiological monitoring of the equipment, the raw materials, finished goods and the personnel, a
satisfaction survey of the visitors dining catering services provision.
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Giding Principles for Suppliers
V. Requirements when using auxiliary materials (chemicals, glue for labels,
gases, mercury lamps, reagents and materials for treatment facilities,
lamps, cables, paints, pipes, hoses, taps, construction materials, coolants,
oils, greasing, accumulators, filters, gases for welding).
1. For every lot the supplier should provide with the qualitative certificate indicating the characteristics of
production, certificate of conformity and\or sanitary and epidemiologic inspection report on delivered goods
(where it is applicable), the material safety data sheet, in case of absence of the material safety data sheet
the Supplier should provide with any other information on rules of handling, keeping of dangerous substance
in writing. Deliveries without caption are not accepted by the Company.
2. Anticipatory informing of the Company on any changes in process, raw materials, which may affect the
quality of materials, equipment or services.
3. Ozone-depleting substances, asbestos-containing materials during work and in packing shouldn’t be
applied.
4. The corresponding marking of containers (goods identification, signs of safety, rules of handling and
keeping).
5. Use of the solvents containing ozone-depleting substances is forbidden.
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Giding Principles for Suppliers
VI. Requirements to rendering services in export of waste including for use
and neutralization.
1. The waste products of the I-IV classes taken out by the contractor from the plant territory from the
moment of export become the property of the Supplier except the solid household and building waste
transferring for landfill/placement.
2. The Supplier who is carrying out placement and neutralization of waste of the I - IV classes of hazard,
should have the License for activity on neutralization and placement of waste of the I - IV classes of hazard.
3. Used motor-vehicle equipment for export of waste should be in working technical condition without traces
of leak of special liquids (oil, gasoline, etc.) if necessary it should be provided with special signs, it should
be completed with wheel chocks, fire extinguishers, medical first-aid kits.
4. It’s forbidden to carry out repair, car cleaning, washing in the enterprise territory as well as in the adjacent
territory.
5. The Supplier at the first inquiry should provide with information about how to neutralize or apply this type
of waste in writing.
6. For the Supplier on export and placement of waste on the range – should provide with a contract with the
range of waste as well as provide with the register about SHW export on the range monthly.
7. The Supplier should hand over at his own expense taken out from the carrying-out of work place waste in
the specialized organization (if necessary having license for activity on neutralization and placement of
waste of the I - IV classes of hazard) and provide the Company with the document confirming the transfer of
waste formed by the Supplier in accordance with the Russian Federation environmental standards and
requirements in the field of environmental protection.
8. When transferring waste with the trademark for secondary recycle the Supplier should recycle waste so
that the trademark of the Company couldn’t be reused and provide with the act of trademark destruction.
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Giding Principles for Suppliers
VII. Disinfestation and disinsection service requirements
1. The vendor shall execute works only in Company’s representative presence.
2. The vendor shall provide label patterns and a list of used remedies.
3. All used remedies should be covered by copies of conformance certificates, registration certificates,
written confirmations about:
- remedies and their ways of using shall meet the local legislation and Company requirements
- remedies could be used at food industry enterprises and/or food industry warehouses.
4. The vendor shall provide an instruction of antiparasites remedies usage for all factory areas, that includes:
- remedy dosage and degradable and non-degradable insecticides and rodenticides usage periodicity;
- method of application
6. Disinfestation and disinsection works must be done by qualified employee, who has the relevant
certificate.
7. The vendor representative must fill the disinfestation and disinsection log book and state a date, reagents
which were used, method of application, target parasites, traps locations and recommendation of further
processing.
8. The vendor has no right to change any of parasites control program phases without a written confirmation
and prior Company agreement.
9. It is possible to use the following remedies for pest control:
- physical devices;
- not poisoned traps (for example mousetraps) without food baits;
- glue based traps without food baits;
- pest control reagents: rodenticides (anticoagulant kinds of poisons, baits can be located only in nonproduction areas or on a outward territory);
- degradable insecticides (can be used in non-working hours and the equipment must be covered)
- non-degradable insecticides (can be used in non-production areas and in non-working hours).
10. To arrange disinfestation and disinsection works in producing areas, the remedies, which are used must
not include any foodstuffs (for example: seeds or grains);
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Giding Principles for Suppliers
VIII. Requirements for construction-and-assembling works vendors
By signing the agreement The vendor expresses an intention and undertakes to use all available material,
technological, human and other resources and to follow optimal policies, rules and instructions, set by the
Company and Russian Federation legislation in order to fulfill the quality, food safety, environmental
protection, health and professional protection standards.
1. The vendor must provide the company a certificate and security certificate (for dangerous chemical
substances) for auxiliary materials, in the absence thereof a certificate and security certificate The vendor
must provide any other information about handling and storage rules in written form. The second containers
must be used for all liquid dangerous substances in order not to spread it, when accident spilling and, also,
means to eliminate spillages should be foresaw.
2. Used consumables must not content asbestos and ozone-depleting materials.
3. At short notice The vendor must provide The company an information about roentgen fluorography checkups of its employees. The vendor’s employees must meet hygienic and sanitary requirements, set on a
factory, wear sanitary clothes to work in production area and finished goods warehouse.
4. When working The vendor undertakes to fulfill all the requirements concerning right production practices,
environment protection, sanitation and hygiene and professional safety, set by The company.
5.The vendor is an owner of waste products, made during the working processes.
6. Before working execution The parties should draw up and sign a document-access with environment
safety measures listed.
7. The vendor should provide The company an information in written form about persons, who will execute
works on The company’s territory with a surname, a name, an information about attestations by types of
safety listed (№ of the certification, date of the last attestation)
8. An access of The vendor’s employees (or subcontracted organizations employees, which are involved by
The vendor) to The company’s territory is allowed after an introductory briefing.
9. When working in production and finished goods warehouse areas The vendor’s employees must provide
a personal medical license with an access to work at food production factories.
10. The vendor should provide a copy of the assignment order of employees, responsible for a labor and fire
safety, copies of documents about ultra-hazardous working organization (if this kind of operations will take
place on the territory of The Company).
11. The vendor guarantees, that all employees, working on The company’s territory, are provided by
certificated working clothes and shoes etc. in accordance with a type of executed work and the regulations
set by regulatory acts.
12. The vendor undertakes to inform The company about all incidents and accidents, happened with The
subcontractor’s employees on the territory of The Company.
13. The vendor guarantees, that all used materials, auxiliary equipment and instruments are permitted to be
used and, if it is required in accordance with operational documents, are certificated, tested and checked
(for example ladders, manometers, lifters, cylinders etc.).
15. In case of providing The vendor any equipment of The company, The vendor undertakes to sign the
acceptance-transferring acts of the equipment and to use it only for operations on the territory of the
company in accordance with operational documents. To inform The company about all damages and all
breaches in provided equipment running. .
16. The vendor undertakes to fulfill all the requirements of The company concerning the ecological aspects,
to minimize an environmental impact by proper execution of the set tasks.
17. In case of infraction of the stated requirements, The company has a right to stop works and to eliminate
any of The vendor’s employees from the factory territory.
18. In case of improper discharge of obligations by The vendor, which may cause a damage to property and
also, in case of violation of environment and labor safety legislations requirements, The company has a right
to require a reparation of damages from The vendor by fines imposition.
19. The vendor undertakes to provide the following documents before the operation opening:
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Giding Principles for Suppliers
The list of documents:
1. An agreement, signed by the parties to be authenticated by safety engineer and a license, confirming this
type of operation.
2. An agreement, signed by the parties, in case of the situation when the contractor involves a subcontractor
(in accordance with this agreement, all stated applies to the subcontractor as well).
3. Approved and agreed project for operations.
4. A plan – schedule of operations.
5. An assignment order of a person from The vendor’s side responsible for safely operations.
6. A plan of safely operations (labor and fire safety), when reconstruction and new construction.
7. A copy – extract from the labor safety briefing register.
8. Information about trainings for workers and responsible persons.
9. Copy of certificates, depending on types of operations.
10. A list of tools (electric, mechanical) with a repair mark.
11. A document-access
12. A warrant-access (extra-hazardous operations)
13. An assignment order for a person responsible for safely operations supervision.
14. Certificates, confirming the safety of used materials.
15. A confirmation about provided clothes, shoes and PPE (a good condition of clothes and shoes, the
clothes should have The subcontractor’s organization label on it).
16. Responsibility differentiation document (in case of building site transferring)
17. Numbers of responsible group.
18. Licenses, accesses and other documents, which give a right to operate (if needed)
19. Safety certificates for dangerous materials, used while working
20. A request (a list of employees), who needs an access to The company’s territory
21. Sanitary registers with an access to work on food production factories (for operation in water treatment ,
blending and bottling sections);
22. An agreement for waste products disposal with special organization, that has a license to collect, use,
neutralize, transport and place I-IV danger level waste products.
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Giding Principles for Suppliers
IX. Cooling and air conditioning systems maintaining/repairing vendors
requirements.
1. When maintaining/repairing cooling and air conditioning systems it is prohibited to use the substances that
contain:
- CFС, gallons or any equipment that is made using it or contains it
- HCFC or HFC, except the situations, if there are no possible alternatives identified while the documentary
assessing
2. Vendors, maintaining cooling and air conditioning systems must be professionally trained.
3. When maintaining/repairing cooling and air conditioning systems The vendor must fulfill the following
requirements:
- refrigerant should be pumped out and reused or neutralized;
- to neutralize a refrigerant that is not more liable to be used in the way approved by the Montreal Accord;
- do not mix different types of refrigerants
.
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Giding Principles for Suppliers
X. Mandatory requirements for The vendor while on the territory of The
company.
It is necessary to fulfill the following rules:
1. An entry of The vendor’s representative on the territory of The company is allowed only after getting a
pass with a permission of assets protection department specialists.
2. Speed limit on the territory of The Company is 5 kilometres an hour
3. A driver must be alone in a cab of a vehicle on the territory of the company.
4. A movement on the territory of The company is allowed only in accordance with a vehicles routes
scheme, which is located next to the entrance of the territory
5. An entry into unloading docks is possible only after finish goods warehouse checker’s permission, after
the unloading a driver must get a checker’s permission and drive out of the gates.
6. To park a vehicle while loading only with special wheel blockers
7. In case of damage of The company’s property by a vehicle or a trailer, a driver must immediately inform a
security worker / a commandant on duty about an accident.
8. In case of oil/fuel leaking a driver must immediately inform a manager/supervisor of the accepting
department and remove a leaking.
9. Being on the territory of the factory and finish goods warehouse a driver must wear a uniform, steel shank
shoes and a signal vest. It is strictly recommended to walk by special pedestrian paths.
10. The vendor’s representative can visit a canteen of The company on conditions that he has a permission
from the security department.
11. Material assets are permitted to be taken out of the territory only with documents confirming their
transferring to a person, who takes it out, or on conditions, that a security department was informed, when a
vehicle entered the territory, in any other cases, a person, who takes a property out of the territory must
confirm the owing/transferring of this property. Any downtimes caused by a violation of the stated
requirements is The vendor’s responsibility.
12. After loading-unloading operations and getting necessary documents, it is recommended to have the car
checked by security department, to show the documents for inventory holdings taking out and to leave the
territory having a permission.
It is strictly prohibited :
1. To entry into the territory of The company on an oil/fuel leaking vehicle, or accumulator electrolyte, and
other defects, when is not allowed to come the vehicle into operation or they can be a cause of accidents or
negative influence on the environment.
2. To park the car without special wheel blockers
3. To do the cleaning, car-washing and/or repairing, an accumulator charging.
4. To leave fuel fillers opened.
5. To fill up cars and also to dump a fuel from tanks.
6. To visit production areas of The company. To be not accompanied by The company’s workers while
walking on the territory and/or stuff rooms.
7. To be drunk or spacing of a drug on the territory of The company, to smoke in non-smoking areas or
inside of a vehicle.
8. To carry out loading-unloading operations without a responsible worker of The company.
9. To store/leave any waste products on the territory of The company and surrounding areas.
10. To steal products or a property of The Company.
11. To park cars for a long time on the surrounding areas of The Company.
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Giding Principles for Suppliers
XI. Requirements to raw materials Supplier
The present Requirements are mandatory for Supplier’s execution in order and based on terms,
indicated in the present Requirements.
The present Requirements are applied to the Suppliers, manufacturing and/or supplying :
 ingredients for the beverages with CJSC “Multon” trade marks, namely beverages named: “CocaCola” (all flavors), “Sprite” (all flavors), “Fanta” (all flavors), “BonAqua” (all types and flavors), “Powerade”,
“Burn”, “Fruktime”, “Krushka&Bochka”, and also beverages named “Schweppes”, “Nestea”. CJSC “Multon”
has a right to change the list of trade marks unilaterally. The regulations of the Requirements apply in full
content to the Suppliers of the ingredients and primary package for beverages, named under other trade
marks of CJSC “Multon” which are not set in the present Requirements.
 primary package;
Notice: Supplier authorization procedure terms and rules requirements, as well as the authorized
Supplier rules are to be set \ changed \ canceled directly by “The Coca-Cola Company”.
1. Supplier authorization Requirements
1.1. CJSC “Multon” signs the supply/contract agreements for ingredients and primary package
manufacture (hereinafter “Contract”) only with the Suppliers authorized (permitted) by “The Coca-Cola
Company” as the authorized Suppliers of the ingredients and primary package used by CJSC “Multon” for
producing beverages under CJSC “Multon” trade marks, named in the present Requirements.
Getting the authorization (permission) is formalized by issuing the authorization letter and including
the Supplier into the list of Suppliers, approved by “The Coca-Cola Company”..
Getting the authorization is a mandatory condition for signing the contract with the Supplier, or if the
contract is signed without authorization, the Supplier must be authorized before Contract attachment and
starting the supply. The Contract becomes valid from the Purchase order date, but not until the Supplier has
been authorized, if the opposite is not agreed between CJSC “Multon”, “The Coca-Cola Company” and the
Supplier
With intent to get a confirmation of the Supplier’s authorization, the Supplier must:
 pass quality Authorization audit
 regularly test the ingredients, primary package, nitrogen and carbonic dioxide on correspondence
with requirements of “The Coca-Cola Company”;
 pass the social audit (Supplier guiding principles/SGP);
 Introduce and certify Food safety management system.
1.2. Quality Authorization audit
Audits (both authorization and next planned or not planned) are carried out at the expense of “The
Coca-Cola Company” by their own employees or by authorized representatives. The Supplier shall
unobtrusively give access of The Coca-Cola Company representatives to its territory for conducting such
audits.
To get authorization from “The Coca-Cola Company” Supplier must (including, but not limited) follow
the Supplier requirements SU-RQ-005 (for all kinds of suppliers), SU-RQ-010 (for suppliers of ingredients),
SU-RQ-020 (for suppliers of package), SU-RQ-120 (for suppliers of carbon dioxide), SU-RQ-122 (for
suppliers of sugar) SU-RQ-206 (for can suppliers) , SU-RQ-208 (для поставщиков крышки для банки),
SU-RQ-212 (для поставщиков кронен-пробки), SU-RQ-224 (for metal bottle suppliers), SU-RQ-202 (for
perform suppliers), uploaded on web site http://www.coca-colahellenic.ru/download/, and specifications of
“The Coca-Cola Company” on corresponding ingredient / material Control of Supplier compliance with
requirements is carried out while authorization quality audit.
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Giding Principles for Suppliers
Notice. The ability and readiness of the Supplier to carry out foregoing requirements are checked at
the first stage of audit. If the Supplier is not ready to follow requirements, the readiness of the Supplier to
follow them, corrective actions to remove the discrepancy and terms are clarified. As the result of audit
Supplier is getting one of four types of score: Meet requirements, Meet with conditions, Limited, Does
not meet, also the necessity of addition audit is defined. If the audit result is satisfactory (Meet
requirements, Meet with Condition, Limited) the Supplier passes similar audits to extend the authorization
validity in the future (if the authorization is Limited, the term of the next audit is shorter). Periodicity of
carrying out of the audit for Supplier compliance with present requirements is set up individually for each
Supplier and directly depends on category of the audit, claims amount to the Supplier and other factors,
which are considered during yearly risk calculation, and it might take not more than 3 years.
Authorization can be canceled due to the results of risk assessment or out of it in case of multiple of
complaints, incidents with quality of goods, violation terms of authorization by supplier and other
requirements to supplier.
As the result of the audit the Supplier gets the audit report and the Plan of the corrective activities for
removal of the discrepancy, revealed by audit, with the Supplier present requirements, indicated in the audit
report, is requested.
Corrective activities, required for the authorization in the full scope, are carried out at the expense of
the Supplier.
Further audits are aimed to control the corrective activities implementations. Continual mismatches
revealed during the audit is a negative value for the authorization its prolongation and deadline.
1.3. Ingredients and primary package testing on conformity with “The Coca-Cola Company”
requirements.
Testing is carried out at Supplier expense except the following:
Sugar

The Supplier tests the samples of sugar, produced from every type of raw materials
(beetroot, sugar-cane), on conformity with “The Coca-Cola Company” requirements in the authorized by the
«The Coca-Cola Company» laboratory. The further monitoring (testing of the samples) is carried out by
representative office of “The Coca-Cola Company” once a year for all active authorized Suppliers
(producers) at “The Coca-Cola Company” expense,

Within the framework of the residual pesticides in sweetening monitoring program the
Supplier carries out the yearly testing of the sugar samples, produced from every type of raw materials, in
accordance with the list of pesticides, set in the requirements ТССС Unintended Compounds, KORE.
Analysis is carried out in lab Asia Pacific Technical Center (APTC) in Shanhai (China). To execute the test
Supplier
should
register
in
laboratory
website
(https://b5.caspio.com/dp.asp?AppKey=e9c43000519bab6ce0634b8d890c%22%3e2014)
samples
of
products made from each kind of raw materials (sugar beet, sugar-cane), pay for the set of the samples in
accordance with the lab price list and send the sample to the lab. The result of the test is placed on the lab
website and is available only for the Supplier. The test results must be provided to the representatives of
“The Coca-Cola Company” upon the written request, as well as while carrying out of quality audits. In case
of remaining pesticides are overload second testing of new samples are carried out at the expense of
supplier.
Carbon dioxide and Nitrogen

The Supplier tests the carbonic dioxide and nitrogen on conformity with “The Coca-Cola
Company” requirements in the lab VNIIM named after Mendeleev in Saint-Petersburg on their own expense.
Monitoring (next planned testing of product quality) is carried out on the expense of “The Coca-Cola
Company” once a year only for carbonic dioxide. Planned monitoring of the nitrogen is not carried out by
“The Coca-Cola Company”. The Supplier controls the quality of the ingredient independently and provides
documents, which prove proper quality, upon the request.
Primary package
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Giding Principles for Suppliers

Necessity of testing, list of indexes and other issues, connected with testing of the primary
package process, are set by “The Coca-Cola Company” for every producer and type of package separately,
which is informed to the Supplier additionally.
1.4. THE SUPPLIER MIGHT BE INCLUDED INTO THE LIST OF AUTHORIZED \ APPROVED
SUPPLIERS IN CASE OF THEPOSITIVE RESULT OF THE AUTHORIZATION AUDIT AND TESTING.
1.5. In addition to Supplier’s obligations, named in p. 1.2 – 1.3, THE SUPPLIER MUST CONFIRM
THE READINESS FOR PASSING THE SOCIAL AUDIT AND CERTIFICATION OF FOOD SAFETY
SYSTEM.
Supplier guiding principles (SGP) are carried out for supplier’s production site of ingredients,
primary package / labels, from which they supply more than $60’000 per year per one production plant. The
additional condition works for CO2 and nitrogen producers – the number of employees for one producing
area must be more than 15 people. Materials for this audit are in opened access in the Company website
http://www.coca-colacompany.com/our-company/supplier-guiding-principles.
Social audit result is calculated in points and defined as the risk zone depending on amount of gained
points. Assignment to the yellow and green zone is considered as the satisfactory result. If the result is
satisfactory the planned audit of Supplier zones is carried out once in 3 years.
If the result is in red or orange zone the Supplier must remove the discrepancy with the requirements
within the agreed period.
6 Months is a maximum period according to the “The Coca-Cola Company” procedures to eliminate
significant violations and removed the supplier from red or orange zone to yellow or green one.
After the discrepancy is removed, another examination is carried out. Additional audits are held until
the satisfactory result will gain (green or yellow zone). If the supplier was checked reputedly, the next audit
must be held during the official year according to the schedule approved by “The Coca-Cola Company”.
The type of additional examination is defined by “The Coca-Cola company”. Depending on amount
and type of revealed discrepancy the examination might include visit to the area (audit) and/or via
examination of the planned corrective activities without visit.
More detailed information regarding requirements to supplier in social responsibility area and the
process of SGР social audits look at –http://www.coca-colacompany.com/our-company/supplier-guidingprinciples
All social audits (primary, inspection and extraordinary) are carrying out at the expense of the Supplier
(producer). Audit company for Supplier audit is to be chosen from the list of approved by “The Coca-Cola
Company” audit companies.
Food safety management system.
Every Supplier’s production site of the primary package and ingredients must introduce and certificate
the food safety management System based on one of the world standards, approved by international
organization GFSI (Global Food Safety Initiative , www.mygfsi.com). A term of the certification for newly
authorized Suppliers is 1 year from the authorization date. Suppliers, authorized before, must certify
production sites in agreed deadline. The supplier which doesn’t have a certificate must confirm his readiness
(signed by an authorized person) to pass through the certification procedure, point out the standard,
deadlines of certification and the plan of management system introduction. Supplier obligations for site
certification are indicated in the authorizing letter as the mandatory condition of the authorization.
“The Coca-Cola Company” is able to freeze the supplier’s authorization which didn’t pass the
certificate of the food safety management System based on the standards, approved by GFSI within agreed
with “The Coca-Cola Company” deadline.
Non-fulfillment of the certification in the established terms means Supplier’s deprivation of the
authorized status.
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Giding Principles for Suppliers
Passing and certification of food safety management System is to be held at Supplier’s expense.
1.6. Prolongation of the authorization is carried out after the expiry date, set in the authorization
letter, based on following:
 Achievement of the satisfactory results of the quality authorization audit by the Supplier. Periodicity
of audit is defined individually for each Supplier and depends on previous audit results, claims status, CAP
status, and certification GFSI status. In any case the audit is carried out at least once in 3 years.
Notice::
Except for planned quality audits, extra audits are possible in case of fundamental changes in
Supplier production conditions, happened after date of the last audit. THE SUPPLIER MUST NOTIFY CJSC
“Multon”, “The Coca-Cola Company” IN CASE OF ANY CHANGES IN PROCESSES, RAW MATERIALS,
EQUIPMENT, STORAGE and other changes mentioned in SU-RQ-010, 020 и 030 (depending on the kind of
supplier – all requirement are available on the web site http://www.coca-colahellenic.ru/download/,), because
the processes changes may require planning and additional quality audit. In case of non-fulfillment of this
condition “The Coca-Cola Company” has a right to hold up existing authorization.
 achievement of the satisfactory results of ingredients testing, primary package, on conformity with
“The Coca-Cola Company” requirements by the Supplier;
 achievement of the satisfactory results of passing the social SGP audit by the Supplier;
 availability of the Supplier of certificated food safety management system.
If all requirements are completed a new authorizing letter for new period is provided to the Supplier. In
case of non-fulfillment of named requirements “The Coca-Cola Company” has a right to hold up the
authorization and remove the Supplier from the list of approved suppliers.
1.7. Authorization of the Supplier is not an obligation of acquisition and does not guarantee any kinds
or order placement form “The Coca-Cola Company” of any other representative seller, including CJSC
“Multon”, LLC “Coca-Cola HBC Eurasia”. Every representative seller, including CJSC “Multon”, LLC “CocaCola HBC Eurasia”, is independently responsible for financial obligations to the Supplier, under the terms
and conditions of the contract signed with the Supplier.
2. Supplier’s quality system requirements
2.1. The Supplier should introduce the quality system management in accordance with standard ISO
9001. During authorization of the Supplier the Supplier, which introduced the foregoing system, has an
advantage in other equal conditions.
2.2. Aforesaid Supplier’s quality management system should ensure the fulfillment of SU-RQ-005 (for
all kinds of suppliers), SU-RQ-010 requirements (for ingredients Suppliers) and SU-RQ-020 requirements
(for primary packaging Suppliers) SU-RQ-120 (for the carbon dioxide suppliers), SU-RQ-122 (for the sugar
suppliers) SU-RQ-206 (for can suppliers) , SU-RQ-208 (для поставщиков крышки для банки), SU-RQ-212
(для поставщиков кронен-пробки), SU-RQ-224 (for matal bottle suppliers), SU-RQ-202 (for perform
suppliers), posted on the web site http://www.coca-colahellenic.ru/download/, and specifications of “The
Coca-Cola Company” for relevant ingredient\material (is an appendix to this document) . Main requirements
of the Supplier’s quality system should be determined by local documents and contain the abovementioned
key elements.
2.3. The supplier should introduce the process of change management, guaranteeing all changes,
influencing quality of the product, supplied to CJSC “Multon”, were analyzed, approved and checked by the
Supplier before introduction. The Supplier should record all introduced changes as well as preliminary inform
CJSC “Multon” about all changes which are mentioned in SU-RQ-010 (for the ingredients suppliers), SURQ-020 (for primary packaging suppliers), SU-RQ-030 (for the suppliers of retail equipment). Informing
should be done, as well as the changes should be approved by CJSC “Multon” in written before shipment of
product, produced after Supplier changes implementation.
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Giding Principles for Suppliers
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