This is a three weekend course path designed to prepare the level one and two residential adjuster
to produce a competent and appropriate work product. It is designed to be taken over 6 weeks on
every other weekend.
Module 101
101;
Module
Organizing your work, making first contact, scheduling inspections and
logging you activities
Module 102
102;
Module
Differentiating between ISO vs manuscript or state specific policies.
Understanding All Risk, Named Peril or Single Peril and applying ACV vs
RCV and mastering Insured to Value and the Coinsurance Penalty
Module 103
103;
Module
Mastering the math skills necessary to accurately scope and quantify
covered peril damage and applying math to structures
Module 104
104;
Module
Understanding the difference between estimating and investigation –
making sure that all the appropriate claim information is acquired and
properly assessed
Module 105
105;
Module
This module defines and identifies when water intrusion is a covered
cause of loss and how it applies to the various lines of coverage in a
typical residential insuring agreement
Module 106
106;
Module
The student will gain understanding how wind and hail impacts
residential asphalt roofing. The student will leave this module with the
ability to discriminate between covered damage, manufacture defect,
improper installation, age and deterioration and genuine covered peril
damage
Module 107;
Module 107
Wind and hail damage more than roofing. A thorough investigation
includes a detailed inspection of all exterior surfaces and components of
residential structures the adjuster must understand what to look for,
how to quantify as well as appraise this damage
Module 108
Residential roofing is increasingly become more and more exotic in
appearance and material make up this module addresses these roof
systems and how wind and hail impact them
Module
Module109;
109
Damage as a result of water damage is the number one cause of loss
after roofing. This module teaches the circumstances and condition
necessary for damage resulting from water to be considered covered
damage
Module 110;
Module 110
Module 111;
Module 111
According to industry experts the number one cost of loss in residential
claims is water mitigation. On completion the student will have a basic
understanding of structural drying and the forces that impact its success
or failure. This is a MUST HAVE tool in every adjuster’s tool box
Carpet is no longer just wool, polyester or nylon. Carpet construction is
also critical in understanding how these losses should be handled and
the adjuster needs to be prepared to ask the right questions in order to
get the right answers
Module
Module112;
112
Wood or wood appearing products are experiencing huge popularity
and the adjuster needs to be able to differentiate between them,
whether or not they can be repaired and who to appropriate price
damage or replacement. This module will give the adjuster tools and
knowledge in how to navigate between them
For more information contact;
Lane Johnson or Lori Bergman
(888) 218-4880
ljohnson@pacesetterclaims.com
lbergman@pacesetterclaims.com