Student Ambassador
Role Description
To promote and assist the University working on a broad range
of projects, including recruitment events, graduation and market
research.
Grade & Salary:
Grade 2 £8.79 per hour (plus holiday pay)
Campus Location:
Merchiston, Sighthill or Craiglockhart
Line Manager:
Assessment Centre Manager
Line Management
Responsibility for:
N/A
Organisational Structure:
Role Summary:
Tick to confirm attached
Student & Academic Services work to provide high quality
and effective professional services to support potential and
current students from their initial enquiry to Edinburgh Napier
University through to graduation and beyond.
Main Duties and Responsibilities

To promote the University by assisting at local, regional and national recruitment
events and exhibitions.

To assist proactively in activities within services, schools and faculties, for example
supervision of school groups, helping and interacting with the public during visit days,
participating in campus tours, talks, presentations and student induction weeks.

To assist with internal promotional events such as welcome events, airport welcome
and campus tours for students and visitors.

To operate the airport welcome service by providing information to new international
students.

To support student retention initiatives and activities, assisting with admissions
processes, clearing and induction events.

Assist with the provision of information on the university and its’ courses to
prospective students and applicants through social media channels such as
Facebook.

To assist staff in the information office, reception and student helpdesks.

To help new students settle into university life, by providing friendly advice and
support across the university.

To refer students and others to appropriate sources of advice, information and
support.

To assist with the supply and distribution of information leaflets and material
throughout the University.

To produce short reports on events as required.

Undertake any other duties as may be reasonably required by the Assessment Centre
Manager.
Personal Specification
Attributes
Education/Qualifications
 Essential Selection Criteria Desirable Selection Criteria
Good general education with
a minimum of Higher or
equivalent level of
qualification
Good general education with
a minimum of Higher or
equivalent level of
qualification
Current matriculated student
with more than 1 year
remaining on your degree
Experience
Good working knowledge of
Edinburgh Napier University
including at least one of the
campuses
Experience in a front line
enquiry role (e.g. call centre)
Skills/Personal
Requirements
Persuasive and effective
communicator
A working knowledge of a
language other than English
Able to use web, email,
databases and word.
Works well within a team
Good at problem solving
Open minded, practical and
able to use own initiative
Displays honesty and integrity
Effective planning and
organisational skills
Ability to work flexibly