Information for Applicants
Car Link Volunteer Coordinator
Hours:
Full Time (37 hour per week)
Starting Salary from:
£21,530 per annum
Holiday entitlement:
Starting at 25 days per annum, increasing with length of service up to 28 days
per annum (pro rata for part time employees), plus designated bank holidays.
Pension Scheme: Contributory scheme in place
Based:
Norwich
Closing date:
Tuesday 9 June 2015, 12 Noon
Interview date:
Tuesday 23 June 2015
Applicants are asked not to attach a CV to their submitted application form, or
to enclose copies of references.
Applicants are specifically advised to refer to both the job description and the
person specification when completing part 4 of the application form.
Please be advised that applicants not short listed for interview will not be
informed.
Please return completed applications to:
HR Manager
Voluntary Norfolk
St Clements House
2-16 Colegate
Norwich
NR3 1BQ
Thank you for the interest you have shown in this post, we look forward to
receiving your completed application.
For further information please contact Andrew Morter on 01603 883812
Background to Voluntary Norfolk
Voluntary Norfolk is the major volunteering organisation in Norfolk and the leading
voluntary sector support and development organisation in the county. We have been
assisting volunteers and charities for almost half a century and since 2011 have provided
additional back office support to groups via our Charity BackRoom social enterprise
subsidiary.
Originally established in 1969 as Norwich Organisation for Active Help, Voluntary Norfolk’s
mission has remained unchanged throughout the ensuing decades: to support volunteers
and voluntary organisations. In 2009 we celebrated our 40th Anniversary and were
honoured to be named as the City of Norwich’s Civic Charity for 2009/10.
We support the work of voluntary and community organisations through a range of free
and paid-for services and by providing a voice for the voluntary and community sector
within key partnerships in the county.
We employ around 50 paid members of staff. We have a growing membership of over 300
local voluntary and community organisations and are in regular contact with a further
1,500.
Voluntary Norfolk provides a range of support services to local voluntary organisations and
groups. Members enjoy a package of benefits including voting rights at the AGM,
“Voluntary Norfolk News” a bi-monthly newsletter, and a weekly e-bulletin. They also
receive free or reduced price services from us, including discounted or free entry to events
and conferences, reduced price DBS checks and pro-bono consultations with some of our
expert staff.
Three years ago we launched Charity BackRoom, designed to help third sector
organisations to save money and free up time by providing them with a single point of
contact for all the back office services and expertise we offer. Charity BackRoom now
encompasses Payroll, Accounts, Insurance, Fundraising, Recruitment Advertising,
Training, HR and Employment Law, HR Advisory Service, Health and Safety, DBS Checks
and ID service. Voluntary Norfolk members receive generous discounts on most of the
services provided by Charity BackRoom.
Volunteering remains at the heart of all we do and we have a network of Community
Volunteer Co-ordinators that brings volunteering to towns and villages across the county.
Voluntary Norfolk runs Befriending Services, matching volunteers with isolated and
vulnerable members of the community, recruits volunteer drivers for non-emergency
patient transport services and places Volunteer Activity Supporters in care homes for older
people. Through our website, we advertise volunteering opportunities for organisations
running a wide range of services across the county.
Voluntary Norfolk manages staff that support the development of the voluntary and
community sector in Norwich, Great Yarmouth, South Norfolk and North Norfolk.
We run Inspire to Change, an innovative programme of training and development support
for leaders in the public, private and voluntary sectors.
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Great Yarmouth Voluntary Sector Partnership has a steering group drawn from local
organisations and is working successfully to develop the collective strength and voice of
the sector locally.
Through our dialogue with statutory sector bodies such as the District and County
Councils and the Clinical Commissioning Groups, Voluntary Norfolk gives a voice to the
interests of the voluntary and community sector, ensuring that the concerns of the sector
are heard and that local organisations are not forgotten in respect of their ability both to
influence and shape local provision of services and to be direct providers themselves. We
work with statutory sector colleagues to try to ensure that processes follow best practice
and are fair for all in their implementation.
Voluntary Norfolk is a company limited by guarantee (Registration No. 5616120) and a
registered charity (Registration No 1112017) with an elected Board of Trustees.
Major funders and supporters of Voluntary Norfolk include Big Lottery Fund, Breckland
District Council, Broadland District Council, Clinical Care Commissioning Groups in
Norfolk, Great Yarmouth Borough Council, the Department of Health, Norfolk Community
Foundation, Norfolk County Council, North Norfolk District Council, Norwich City Council,
The Prince’s Trust, South Norfolk District Council and Victory Housing.
Voluntary Norfolk’s headquarters are located at:
St Clements House
2-16 Colegate
Norwich
NR3 1BQ
Telephone: 01603 614474
Further information about Voluntary Norfolk can be found on our website:
www.voluntarynorfolk.org.uk
Please be advised Voluntary Norfolk is a strictly no smoking
organisation during work time.
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Voluntary Norfolk
Job Description
Title:
Car Link Volunteer Coordinator
Reporting to:
Volunteering Manager
Main Relationships:
Voluntary Norfolk employees and Volunteers, ERS
Medical Volunteer Manager
Main Purpose of the Job:
To be responsible for recruiting, deploying, supporting and coordinating training for
the Voluntary Norfolk Car Link volunteer drivers.
Main Tasks:
1.
To recruit, train, deploy and support Voluntary Norfolk Car Link volunteers in
order to achieve performance outcomes in line with service level and
contractual requirements.
2.
To establish and maintain systems for accurately recording data appropriate
to the effective running of the service and reporting on its activity.
3.
To be responsible for the preparation of regular reports in accordance with
the requirements of the funder and of Voluntary Norfolk.
4.
To support the Volunteering Manager in the evaluation of the Car Link
service
5.
To seek regular feedback from volunteers about their experience of the
service and to use the information gleaned to improve the service.
6.
To promote Car Link and seek to recruit volunteers by attending relevant
events and exhibitions and by giving talks and presentations to a wide
variety of groups.
7.
To work in close partnership with staff at Voluntary Norfolk and ERS
Medical in ensuring the smooth running of the service.
8.
To play an instrumental role in ensuring the on-going development and
success of the Car Link service, including working with Voluntary Norfolk’s
Communications staff to ensure appropriate publicity.
9.
To strive to achieve continuous improvement both in the service and in
terms of personal development.
10.
To promote the role of Voluntary Norfolk at appropriate opportunities.
11.
To act as an ambassador to Charity Backroom; promoting the services on
offer and ensuring the strategic importance of Charity Backroom to the
sector is embraced by all Voluntary Service employees.
12.
Any other duties as required by the Volunteering Manager, for which training
will be provided where necessary.
All Voluntary Norfolk Post holders are responsible for:
Working to the policies of Voluntary Norfolk.
Promoting equal opportunities and respecting diversity within all aspects of their
work.
Complying with Health and Safety regulations.
Carrying out additional duties where appropriate, which may be allocated from
time to time by the Chief Executive.
PERSON SPECIFICATION
(Essential and Desirable)
The person appointed to this post would normally be expected to meet the
following:
E or D
Experience and Qualifications
Educated to ‘A’ level standard
Experience of recruiting, supporting and managing volunteers
Experience of working successfully with people from differing backgrounds,
cultures and abilities including vulnerable people.
E
E
E
Skills Knowledge
Excellent interpersonal, verbal and written communication skills
Proven ability to form effective working relationships with key staff and
volunteers
E
E
Ability to promote the service through public speaking and presentations to a
wide range of individuals and agencies
Ability to work under pressure by prioritising and managing workload
Excellent administrative ability and record keeping
Computer literate
Proven ability to collate and analyse data and to produce effective reports
Ability to organise and contribute to training sessions
Local knowledge of geographical area and community
Working knowledge of equal opportunities good practice
Attributes
Ability to work independently and be self motivated as well as working
as part of a team
Ability to negotiate and deal sensitively with a wide range of agencies and
individual people
An understanding of confidentiality and impartiality issues
Commitment to personal development
Innovative and adaptable
Flexible approach to problem solving
Essential requirements
Flexible working may be required and some unsocial hours subject to
negotiation
Access to car/transport
E
E
E
E
E
E
D
E
E
E
E
E
E
E
E
E
E
Please complete all sections of this form
Application for post of:
Car Link Volunteer Coordinator
Name:
Address:
Post code:
1.
Telephone:
Education and Training
School / College / Institute
etc
Subject studied / Qualifications
gained
2.
Employment History
Current/last employer
From
To
Name of Employer/Position Held
Previous employment including voluntary work
From
To
Name of Employer/Position Held
3.
Interests and hobbies
Reason for
leaving
Reason for
leaving
4.
Supporting Your Application
Your application form plays an essential part in our choosing the right
person for this position. Your application is the only source of
information that will inform the recruiting manager whether to short list
you for an interview.
In the information supplied to you about this job you will find a job
description and person specification. The person specification
identifies the experience, skills, personal attributes and, where
appropriate, qualifications which form the selection criteria for this post.
Please use the space below in order to advise us as to how you meet
these selection criteria, giving concise examples of how you have used
these skills and knowledge in previous situations. You may attach
further sheets if necessary. It is important for you to provide the
recruiting manager with as much relevant information as possible as
assumptions will not be made.
5.
Disability
Under the Equality Act 2010 which replaced and incorporates the remit
of the Disability Discrimination Act (DDA) 2005 a disability is defined as
physical, sensory or mental impairment which has, or is expected to
have a substantial and long-term adverse effect on a person's ability to
carry out normal day to day activities.
Voluntary Norfolk adopts the ‘Positive About Disabled People’ logo.
This means if you consider yourself to have a disability according to
the above definition you are guaranteed an interview if you meet the
minimum criteria as detailed on the attached Person Specification.
Do you consider yourself to have a disability according to the above
definition?
Yes
No
Do not wish to disclose
Please confirm whether you require any additional support in order to
attend an interview.
6.
Access to transportation
Yes/No
7.
Have you ever been convicted of a criminal offence?
YES/NO
If YES, please give details of any criminal convictions (with dates) in
the space below
Because of the nature of the work for which you are applying, this post is exempt
from the provision of Section 4 (2) of the Rehabilitation of Offenders Act 1974 by
virtue of the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975.
Applicants are, therefore, not entitled to withhold information about convictions
which for other purposes are ‘spent’ under the provisions of the Act and, in the
event of employment any failure to disclose such convictions could result in
dismissal or disciplinary action by the organisation. Any information given will be
completely confidential and will be considered only in relation to an application for
the position to which the order applies.
8.
Referees
Please include your present employer (or most recent). If you do not
want your referees to be approached without your prior consent please
tick the appropriate box.
1.
2.
I hereby declare that the particulars I have given on this form are
correct. Any falsification will give cause for dismissal.
Signature:
……………………………………….
Date:
……………………………………….
Equal Opportunities Monitoring Form
Post applied for:
Car Link Volunteer Coordinator
Date:
………………………………………………………….
Voluntary Norfolk is committed to a policy of opportunity for all in employment. The information
below will be treated as confidential. This form will be kept separate from the application form
and the information will not be made available to the people involved in shortlisting
applicants or to members of the interview panel.
To monitor the effectiveness of the equal opportunities policy and for no other reason, please
identify for each question the group which you feel most accurately describes you.
1.
Age
16-30
31-45
46-60
61-70
70+
Prefer not to say
2.
Gender
3.
National Identity
English
Welsh
Scottish
4.
Ethnicity
White
British (1)
Irish (2)
Any other white background (3)
Asian or Asian British
Indian (7)
Pakistani (8)
Bangladeshi (9)
Any other Asian background (10)
Chinese or British Chinese
Chinese (15)
Any other Chinese background(16)
(a)
(b)
(c)
(d)
(e)
(f)
Male (1)
Female (2)
Northern Irish
British
Other, please state
Black or Black British
Caribbean (4)
African (5)
Any other Black background (6)
Mixed/multiple ethnic group
White and Black Caribbean (11)
White and Black African (12)
White and Asian (13)
Any other mixed background (14)
Any other ethnic background (17)
I would prefer not to indicate my
ethnic background (18)
5. Disability
Under the Equality Act 2010 which replaced and incorporates the remit of the
Disability Discrimination Act (DDA) 2005 a disability is defined as physical, sensory or
mental impairment which has, or is expected to have a substantial and long-term
adverse effect on a person's ability to carry out normal day to day activities.
Do you consider yourself to have a disability according to the above definition?
Yes (1)
No (2)
Do not wish to disclose (3)
If YES please state the type of impairment which applies to you. People may
experience more than one type of impairment, in which case you may indicate more
than one. If none of the categories apply, please mark 'Other'.
V
Physical Impairment (1)
Sensory Impairment (2)
Mental Health Problem (3)
Learning disability/difficulty (4)
Long standing illness (5)
Other (6)
6. Religion
What is your religion, belief or spiritual path?
Atheism (1)
Buddhism (2)
Christianity (3)
Hinduism (4)
Islam (5)
Jainism (6)
Judaism (7)
Sikhism (8)
Other (9)
I do not wish to disclose my religion
or belief (10)
7. How did you learn of this vacancy?
Voluntary Norfolk Website
Charity Backroom Website
Word of Mouth
Job Centre
Local Newspaper
EDP/Jobs 24
Other, please state:
..................................................................................
Thank you for your cooperation in completing this form. The information that you
have supplied will be used to produce statistics. This form will then be
destroyed.
All data is held in accordance with the Data Protection Act 1998.
………………………………………………………………………….........................................
Please return this form in the separate envelope marked ‘Equal Opportunities
Monitoring’.
Do not put this form and your application form in the same envelope
POLICY
EMPLOYING PEOPLE WITH A CRIMINAL RECORD
Voluntary Norfolk aims to promote equality of opportunity with the right
mix of talent, skills and potential. Voluntary Norfolk welcomes
applications from diverse candidates. Criminal records will be taken
into account for recruitment purposes, only where the conviction is
relevant. Unless the nature of the work demands it, applicants will not
be asked to disclose convictions which are 'spent'. This is in line with
the Rehabilitation of Offenders Act 1974.
Voluntary Norfolk meets the requirements in respect of exempted
questions under the Rehabilitation of Offenders Act 1974. As a
Regulated Activity Provider all applicants who are offered employment
into a regulated post will be subject to a Disclosure and Barring
Service record check by the Disclosure and Barring Service before an
appointment is confirmed. The DBS enhanced disclosure will include
details of cautions, reprimands or final warnings, as well as
convictions. Having a ‘spent’ or 'unspent' conviction will not necessarily
bar applicants from employment. This will depend on the
circumstances, background and nature of the offence(s). However,
Voluntary Norfolk will not employ anyone in a regulated position who is
currently barred, or who is later found to be barred, from working with
either children or vulnerable adults.
Updated February 2013