Residential Services

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Residential Services
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Automated Refuse Collection
Automated Green Waste Collection
Automated Curbside Recycling Program
Roll-Off Container Service
AUTOMATED GREEN WASTE COLLECTION
The City of Redlands uses the automated collection system to collect green
waste from over 16,000+ single family residences one time per week. Following
these basic guidelines will ensure efficient collection of your green waste:
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Separate placement and collection of your organic green waste materials
is required in the City of Redlands.
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A separate container, marked YARD WASTE ONLY, is provided to each
single family residence. Additional containers are available, please
contact our customer service group at 909-798-7529 for more information
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Green Waste is defined by Redlands Municipal Code as: Tree and
shrubbery trimmings, tree roots less than six inches (6") in diameter,
vegetation matter resulting from land clearing, grass, weeds, straw, or
leaves, wood chips, sawdust and other household garden organic
materials which have been segregated from other solid waste materials for
the purpose of deposit at a designated collection location, including
curbside location, for collection and transportation to a compost facility.
Green waste does not include palm fronds, cactus or tree limbs, roots or
stumps larger than six inches (6") in diameter.
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All containers should be placed in their designated collection location no
later than 6:00 A.M. of your regular collection day to avoid being missed.
Collection can occur at any time between 6:00 A.M. and 2:30 P.M. or later,
and can change from week to week. Three different trucks will pass your
residence to collect three different types of waste throughout the day. An
additional service charge may be assessed for any container placed for
collection after six o'clock (6:00) A.M., upon which the customer reports to
the solid waste division as being missed for collection and is subsequently
collected after the route has already been completed.
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Containers shall be placed in the street at the curb, or such place as if a
curb did exist, or on the parkway, as close to the curb as possible. No
container shall be placed on any sidewalk. Containers shall not be placed
within three feet (3') from any obstacle, such as a parked vehicle, fence,
lamp post, mailbox and at least one foot (1') from any other container.
Containers must be placed with the handle facing the property.
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Certain exceptions to this program exist if you meet the qualifications. Call
us for more details.
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Contaminated green waste containers cannot be collected by your driver.
If contamination is found prior to collection, your container will be tagged
with a green tag by the driver and left. Once you have removed the
contaminates, you can request a special pickup at a charge of $25.07, or
place your container out the following week for regular collection.
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PLEASE NOTE: Plastic lawn bags are a contaminate and should never
be placed in your green waste container.
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As with all containers, green waste may never exceed the upper perimeter
of the container.
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It is the responsibility of the customer to remove all containers from the
designated collection location as soon as possible after the containers
have been collected, and in any event no later than ten o'clock (10:00)
P.M. on the designated collection day. It is unlawful for any person to fail
or refuse to perform such duty.
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AUTOMATED CURBSIDE RECYCLING PROGRAM
The City of Redlands distributed 90-gallon containers for automated
recycling to over 16,000+ single-family residences during May of 2002.
The City anticipates increasing the amount of waste that is recycled due to
increased convenience of providing residents with wheeled carts.
Materials acceptable for recycling and materials that contaminate your
recycling cart are listed below.
PLACE IN RECYCLING CONTAINER:
All paper that is not food contaminated
office paper junk mail
colored paper
catalogs
computer paper
paper bags
magazines paper egg cartons phone books
newspaper coupons
cereal boxes (with liner removed) ;
Aseptic packaging (juice drink boxes)
wrapping paper (no foil or metallic type)
paper six-pack and twelve-pack containers
cardboard boxes (cut up to fit inside the container)
All glass containers
All cans (tin, steel, bi-metal, aluminum)
All plastic containers (Number 1 - 7)
DO NOT PLACE IN RECYCLING CONTAINER:
bubble wrap
cloth
drinking glasses
needles
potato chip bags
waxed milk cartons
food contaminated paper
ceramics
clothes
light bulbs
plastic bags
toys
rubber garden hoses
swimming pool covers
pottery
disposable diapers
mirrors
plastic house wares
used oil
window or safety glass
packing peanuts/foam
ROLL-OFF CONTAINER INSTRUCTIONS:
1.
Roll-off containers are placed at the requested location and left for seven
days beginning the day after delivery. For example, if the container is
delivered on a Friday, it will be picked up the following Friday. Each day
after the seventh (7) day will result in an additional charge of $37.61 per
day.
2.
Delivery and pickup of the container can occur anytime between 6:00 am
and 2:30 pm. If a container is not ready when the driver arrives for pickup,
a trip charge of $62.65 will be assessed for a return trip. If you cancel
your request after a container has been delivered, a trip charge of $125.31
will be assessed.
3.
Any change in delivery or pickup scheduling of a container should be
made prior to 5:00 pm of the working business day (please refer to
business hours below) before the requested delivery day to avoid any
scheduling conflicts.
4.
The customer shall be responsible for any and all damages to a container
during the service period.
5.
DO NOT play in or around the container. DO NOT use the container for
storage of items not intended for disposal. The customer shall be
responsible for anything placed in the container, whether by themselves or
by another party, once the container has been placed at the requested
service location.
6.
Containers must be placed on a hard, level surface. The container may be
placed on an asphalt or concrete driveway, if requested. However, the City
DOES NOT accept any liability for any damage to the driveway, which
may be caused by the placement or removal of the container from the
requested service location. All containers requested to be placed in an
alley require approval from Solid Waste Division personnel. The City
reserves the right to make final determination as to the placement of all
roll-off containers.
7.
NOTHING placed in the container for disposal may exceed the top
perimeter of the container. Overloaded containers will not be picked up.
The container must be off-loaded by the customer. Additional charges
may apply.
8.
Heavy materials, such as dirt, rock, concrete, sand, or sod may only be
loaded 15” to 18” deep, end to end, in any size container. Maximum
weight limit of materials placed in the container for disposal is 10 tons. Any
container that is deemed too heavy to pickup must be off-loaded by the
customer.
9.
To optimize container capacity, loading should be done uniformly, placing
bulky items strategically within the container.
10.
It is illegal to dispose of hazardous waste, including universal waste
(computers, televisions, VCR’s or other types of electronics) in a municipal
or county landfill. DO NOT place any type of hazardous waste in the
container. Hazardous waste includes, but is not limited to: paint, batteries,
pesticides, motor oil, etc.
11.
It is illegal to dispose of metallic discards (white goods) in a municipal or
county landfill. Metallic discards are items that contain large amounts of
recyclable metals such as washing machines, dryers, hot water heaters,
or items that contain refrigerant, such as air conditioners and refrigerators.
Special arrangements may be made for the collection and recycling of
these types of items at a charge to the customer by the City. Referral
sources are available.
12.
It is illegal to dispose of tires in a municipal or county landfill. Any
container found to contain tires will not be picked up until they have been
removed. If tires are found after the removal and dumping of the container,
an additional charge of $8.36 per tire will be assessed.
13.
Any specifically requested “green waste only” container found to contain
materials other than organic green waste or untreated wood waste, as
defined by Redlands Municipal Code, will be charged the corresponding
roll-off capacity charge for refuse, plus a charge of $41.78. Nails are
acceptable. Treated wood waste (creosote wood, copper chromated
arsenate, or railroad ties) is prohibited. Palm fronds, cactus, yucca, and
bamboo are NOT considered green waste.
14.
Asbestos may not be disposed of in any City of Redlands solid waste
container. Referral sources are available.
If you have any questions regarding the above instructions, please contact the
Customer Service Office at (909) 798-7529. Our office is open 7:30 am to 5:30 p.m.
Monday through Friday— with the office closed every other Friday.
Size
10 Cubic Yard
15 Cubic Yard
20 Cubic Yard
30 Cubic Yard
40 Cubic Yard
Dimensions
8'x16'x2' high
8'x18'x3' high
8'x18'x4' high
8'x18'x6' high
8'x20'x7' high
Green Waste
$208.90
$250.68
$292.46
$376.01
$459.57
Refuse
$233.96
$288.28
$342.59
$451.22
$559.84
City of Redlands
Quality of Life Dept - Solid Waste Division
35 Cajon Street, Suite 15A, Redlands, CA 92373
Phone (909) 798-7529 or (909) 798-7516 Fax (909) 798-7670
www.redlandssolidwaste.org
Cons/Demo
$271.57
$344.68
$417.79
$564.02
$710.25
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