Residential Services Automated Refuse Collection Automated Green Waste Collection Automated Curbside Recycling Program Roll-Off Container Service AUTOMATED GREEN WASTE COLLECTION The City of Redlands uses the automated collection system to collect green waste from over 16,000+ single family residences one time per week. Following these basic guidelines will ensure efficient collection of your green waste: Separate placement and collection of your organic green waste materials is required in the City of Redlands. A separate container, marked YARD WASTE ONLY, is provided to each single family residence. Additional containers are available, please contact our customer service group at 909-798-7529 for more information Green Waste is defined by Redlands Municipal Code as: Tree and shrubbery trimmings, tree roots less than six inches (6") in diameter, vegetation matter resulting from land clearing, grass, weeds, straw, or leaves, wood chips, sawdust and other household garden organic materials which have been segregated from other solid waste materials for the purpose of deposit at a designated collection location, including curbside location, for collection and transportation to a compost facility. Green waste does not include palm fronds, cactus or tree limbs, roots or stumps larger than six inches (6") in diameter. All containers should be placed in their designated collection location no later than 6:00 A.M. of your regular collection day to avoid being missed. Collection can occur at any time between 6:00 A.M. and 2:30 P.M. or later, and can change from week to week. Three different trucks will pass your residence to collect three different types of waste throughout the day. An additional service charge may be assessed for any container placed for collection after six o'clock (6:00) A.M., upon which the customer reports to the solid waste division as being missed for collection and is subsequently collected after the route has already been completed. Containers shall be placed in the street at the curb, or such place as if a curb did exist, or on the parkway, as close to the curb as possible. No container shall be placed on any sidewalk. Containers shall not be placed within three feet (3') from any obstacle, such as a parked vehicle, fence, lamp post, mailbox and at least one foot (1') from any other container. Containers must be placed with the handle facing the property. Certain exceptions to this program exist if you meet the qualifications. Call us for more details. Contaminated green waste containers cannot be collected by your driver. If contamination is found prior to collection, your container will be tagged with a green tag by the driver and left. Once you have removed the contaminates, you can request a special pickup at a charge of $25.07, or place your container out the following week for regular collection. PLEASE NOTE: Plastic lawn bags are a contaminate and should never be placed in your green waste container. As with all containers, green waste may never exceed the upper perimeter of the container. It is the responsibility of the customer to remove all containers from the designated collection location as soon as possible after the containers have been collected, and in any event no later than ten o'clock (10:00) P.M. on the designated collection day. It is unlawful for any person to fail or refuse to perform such duty. AUTOMATED CURBSIDE RECYCLING PROGRAM The City of Redlands distributed 90-gallon containers for automated recycling to over 16,000+ single-family residences during May of 2002. The City anticipates increasing the amount of waste that is recycled due to increased convenience of providing residents with wheeled carts. Materials acceptable for recycling and materials that contaminate your recycling cart are listed below. PLACE IN RECYCLING CONTAINER: All paper that is not food contaminated office paper junk mail colored paper catalogs computer paper paper bags magazines paper egg cartons phone books newspaper coupons cereal boxes (with liner removed) ; Aseptic packaging (juice drink boxes) wrapping paper (no foil or metallic type) paper six-pack and twelve-pack containers cardboard boxes (cut up to fit inside the container) All glass containers All cans (tin, steel, bi-metal, aluminum) All plastic containers (Number 1 - 7) DO NOT PLACE IN RECYCLING CONTAINER: bubble wrap cloth drinking glasses needles potato chip bags waxed milk cartons food contaminated paper ceramics clothes light bulbs plastic bags toys rubber garden hoses swimming pool covers pottery disposable diapers mirrors plastic house wares used oil window or safety glass packing peanuts/foam ROLL-OFF CONTAINER INSTRUCTIONS: 1. Roll-off containers are placed at the requested location and left for seven days beginning the day after delivery. For example, if the container is delivered on a Friday, it will be picked up the following Friday. Each day after the seventh (7) day will result in an additional charge of $37.61 per day. 2. Delivery and pickup of the container can occur anytime between 6:00 am and 2:30 pm. If a container is not ready when the driver arrives for pickup, a trip charge of $62.65 will be assessed for a return trip. If you cancel your request after a container has been delivered, a trip charge of $125.31 will be assessed. 3. Any change in delivery or pickup scheduling of a container should be made prior to 5:00 pm of the working business day (please refer to business hours below) before the requested delivery day to avoid any scheduling conflicts. 4. The customer shall be responsible for any and all damages to a container during the service period. 5. DO NOT play in or around the container. DO NOT use the container for storage of items not intended for disposal. The customer shall be responsible for anything placed in the container, whether by themselves or by another party, once the container has been placed at the requested service location. 6. Containers must be placed on a hard, level surface. The container may be placed on an asphalt or concrete driveway, if requested. However, the City DOES NOT accept any liability for any damage to the driveway, which may be caused by the placement or removal of the container from the requested service location. All containers requested to be placed in an alley require approval from Solid Waste Division personnel. The City reserves the right to make final determination as to the placement of all roll-off containers. 7. NOTHING placed in the container for disposal may exceed the top perimeter of the container. Overloaded containers will not be picked up. The container must be off-loaded by the customer. Additional charges may apply. 8. Heavy materials, such as dirt, rock, concrete, sand, or sod may only be loaded 15” to 18” deep, end to end, in any size container. Maximum weight limit of materials placed in the container for disposal is 10 tons. Any container that is deemed too heavy to pickup must be off-loaded by the customer. 9. To optimize container capacity, loading should be done uniformly, placing bulky items strategically within the container. 10. It is illegal to dispose of hazardous waste, including universal waste (computers, televisions, VCR’s or other types of electronics) in a municipal or county landfill. DO NOT place any type of hazardous waste in the container. Hazardous waste includes, but is not limited to: paint, batteries, pesticides, motor oil, etc. 11. It is illegal to dispose of metallic discards (white goods) in a municipal or county landfill. Metallic discards are items that contain large amounts of recyclable metals such as washing machines, dryers, hot water heaters, or items that contain refrigerant, such as air conditioners and refrigerators. Special arrangements may be made for the collection and recycling of these types of items at a charge to the customer by the City. Referral sources are available. 12. It is illegal to dispose of tires in a municipal or county landfill. Any container found to contain tires will not be picked up until they have been removed. If tires are found after the removal and dumping of the container, an additional charge of $8.36 per tire will be assessed. 13. Any specifically requested “green waste only” container found to contain materials other than organic green waste or untreated wood waste, as defined by Redlands Municipal Code, will be charged the corresponding roll-off capacity charge for refuse, plus a charge of $41.78. Nails are acceptable. Treated wood waste (creosote wood, copper chromated arsenate, or railroad ties) is prohibited. Palm fronds, cactus, yucca, and bamboo are NOT considered green waste. 14. Asbestos may not be disposed of in any City of Redlands solid waste container. Referral sources are available. If you have any questions regarding the above instructions, please contact the Customer Service Office at (909) 798-7529. Our office is open 7:30 am to 5:30 p.m. Monday through Friday— with the office closed every other Friday. Size 10 Cubic Yard 15 Cubic Yard 20 Cubic Yard 30 Cubic Yard 40 Cubic Yard Dimensions 8'x16'x2' high 8'x18'x3' high 8'x18'x4' high 8'x18'x6' high 8'x20'x7' high Green Waste $208.90 $250.68 $292.46 $376.01 $459.57 Refuse $233.96 $288.28 $342.59 $451.22 $559.84 City of Redlands Quality of Life Dept - Solid Waste Division 35 Cajon Street, Suite 15A, Redlands, CA 92373 Phone (909) 798-7529 or (909) 798-7516 Fax (909) 798-7670 www.redlandssolidwaste.org Cons/Demo $271.57 $344.68 $417.79 $564.02 $710.25