Form C4
Heriot-Watt University - Course Descriptor
1. Course
Code
C19HH
2. Course
Title
Strategic Human Resource Management in Hospitality and Tourism 3. SCQF 9
Management
Level
6. Course
Co-ordinator K. O’Gorman
4. Credits
15
5. School
Management and Languages
7. Delivery:
Location &
Semester
Edin
SBC
Orkney
Dubai
IDL
Collaborative Partner
Approved Learning Partner
Sem…..
Sem…….
Sem………..
Sem…
Sem….
Name…………………….....Sem..…...
Name West London College Sem…2
Possibility to run both semesters until June
2015
8. Pre-requisites
None
9. Linked Courses
(specify if synoptic)
10. Excluded Courses
11. Replacement Courses
13. The course may be
delivered to:
12. Degrees for which
this is a core course
UG only
PG only
UG & PG
14. Available as an Elective?
Yes
No
15. Aims
The aim of this course is to provide students with critical understanding of the relevance and importance of human resource management in the hospitality and tourism
industries. The course will not take a 'how to do it' approach to human resources and will avoid the notion of 'one best way'. Rather, it takes a more critical and strategic
approach to the management of human resources in the international hospitality and tourism industries.
16. Syllabus
Indicative course topics are:
• Definitions of Human Resource Management and their relevance and applicability to the hospitality and tourism industries
• An introduction to labour markets in general and the hospitality and tourism labour market in particular
• An overview of the composition of the hospitality and tourism labour force
• International HRM
• Strategic HRM
• Recruitment in the hospitality and tourism industries
• Selection in the hospitality and tourism industries
• Training in the hospitality and tourism industries
• The future of human resource management in the hospitality and tourism industries
1/2
Form C4
Heriot-Watt University - Course Descriptor
17. Learning Outcomes (HWU Core Skills: Employability and Professional Career Readiness)
Subject Mastery
Understanding, Knowledge and Cognitive Skills
Scholarship, Enquiry and Research (Research-Informed Learning)
Students will be able to
Students will develop
 Skills in independent reading and an ability to critically evaluate a range of
academic sources.
 An ability to make informed judgements on various HRM policies and
practices in the hospitality and tourism industry based on relevant literature
• Demonstrate knowledge of terminology and conventions of
HRM and their applicability to the hospitality and tourism
industries.
• Be critical and questioning of Human Resource strategies in the
hospitality and tourism industries.
Industrial, Commercial & Professional
Practice
Students will be able to:
 Demonstrate awareness of the
professional practices within
recruitment, selection and training
available and how the hospitality and
tourism labour market and the
composition of the labour force impacts
on the appropriateness of these.
18. Assessment Methods
Personal Abilities
Method
Duration of Exam
Autonomy, Accountability & Working with
Others
Students will be able to:
 Exercise autonomy and initiative in
their approach to HRM challenges
 Critically reflect upon and identify
strategies for personal development
planning both for self for others within
a team
Weighting (%)
Communication, Numeracy & ICT
Students will be able to:
 Communicate clearly in a written format.
 Develop an argument and support this
argument with evidence from the
literature
19. Re-assessment Methods
Synoptic courses?
Method
(if applicable)
Examination
20. Date and Version
Date of Proposal
September 2013
2 hours
Duration of Exam
Diet(s)
(if applicable)
100%
Date of Approval by
School Committee
no
Examination
Date of
Implementation
September 2014
2 hours
Resit
Version
Number
2/2
1