Equality Data Level 2 consultation document Protected characteristic: Age Data Report Section Area of equality Action Staff and service users Identify any actions we could take to make membership more attractive to younger people, based on the outcomes of our focus group work. 22 Mainly staff Continue to increase and develop the Trust's offer of apprenticeships. 2 Mainly service users Review the Staff Survey conducted in 2011, to see if it shows the same pattern of discrimination reporting by staff aged 1630, as was the case in 2010. 14b(i) Develop a Trust equality objective with a focus on ensuring a good experience of RD&E for patients aged 65+ as, across the protected characteristics, they are our fastest-growing patient group. 15a Consider how to raise awareness of the need for support in eating required by patients in the 40-59 year old age group. 17b Continue to monitor the equality indicator for patient safety, with regard to those aged 65 and over, as an indicator of how well we are improving patient safety for this age group, as this age group is overrepresented in "severity of harm" incidents. 20a Pay particular attention to the needs of patients aged 65 and over in our review of discharge arrangements, as they are overrepresented among emergency readmissions. 21 Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no If “yes”, please say what you would like to be done: 1 Equality Data Level 2 consultation document Protected characteristic: Disability Data Report Section Area of equality Action Staff and service users Continue to develop work experience placements for people with disabilities, as a way of raising disability awareness. 14b Continue to promote disability awareness training, both as a stand-alone and embedded within other training courses. 14b Review the possibility of formal engagement activity with staff who have a disability, to understand possible reasons behind low satisfaction in the staff survey, when the staff engagement strategy has been finalised. 14b Mainly staff Conduct case studies of staff with disabilities who are subject to employment cases. Mainly service users 8 Review the effectiveness of our disability webpages in supporting staff who have a disability. 14b We will consult with service users to ensure that the questions we ask in monitoring reasonable adjustments for patients remain appropriate. 18 Identify any good practice in support of people with hearing impairments we can adopt in provision of services through Child and Women’s Health and any good practice in Child and Women’s Health which can be implemented more widely in the Trust. (Child and Women's Health is the area making most use of British Sign Language interpretation.) 19b We are rarely asked for patient information in Braille, so consider whether the availability of information in Braille needs better advertising. 19c 19c Produce data which will enable us to track the usage of Easy Read literature. Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no If “yes”, please say what you would like to be done: 2 Equality Data Level 2 consultation document Protected characteristic: Gender Data Report Section Area of equality Action Mainly staff Review the Staff Survey conducted in 2011, to see if it shows a fall in female satisfaction, as was the case in 2010. 14b Mainly service users Reconsider the national patient surveys next year to see if the anomalies are repeated, where females report lower satisfaction, compared to males and are more likely to want to complain about our service. 17a Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no If “yes”, please say what you would like to be done: 3 Equality Data Level 2 consultation document Protected characteristic: Race Data Report Section Area of equality Action Staff and service users Continue to promote race awareness training, as a response to the year by year increase in the proportion of staff who are ethnic minority, the increase in discrimination reported by ethnic minority staff in the staff survey and the mismatch between the proportion of staff who are ethnic minority (8%) and the proportion of patients who are ethnic minority (3%). 2 Mainly staff Consult with relevant stakeholders to consider whether there is any need for a career development initiative to support ethnic minority Band 5 nurses, as ethnic minority nurses are staying longer at this band than their non-ethnic minority counterparts. 2d Subject to ongoing recruitment patterns, investigate, by looking at individual cases, why ethnic minority applicants are not progressing through our recruitment process as expected and this anomaly has become more noticeable since last year. 14b(iv) Review impact of webpage for ethnic minority staff and mentoring. Mainly service users 4 Continue with engagement work, to understand the needs of ethnic minority patients and respond to those specific needs already identified. 15 Monitor next year's patient survey data, to see if ethnic minority patients are still less likely to receive the offer of the spiritual care leaflet. 17b Review next year's complaints data, to check whether ethnic minority patients remain less likely than expected to use the complaints process. 17d Consider whether there are particular cultural needs among speakers of Polish, Arabic, Farsi and possibly Lithuanian which would need supporting during healthcare, in particular the care delivered by Child and Women’s Health. (The languages cited are those most in demand through our interpretation service and data suggests Child and Women's Health is the Directorate making most use of interpretation.) Overall, do you think these actions are appropriate for the group in question? 19a Yes / no / don’t know 4 Equality Data Level 2 consultation document Is there anything else you would like to see us doing for this group? Yes / no If “yes”, please say what you would like to be done: 5 Equality Data Level 2 consultation document Protected characteristic: Religion Data Report Section Area of equality Action Mainly service users Review next year's complaints data, to check whether religious minority patients remain more likely than expected to use the complaints process. Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no 17d If “yes”, please say what you would like to be done: 6 Equality Data Level 2 consultation document Protected characteristic: Sexual orientation Data Report Section Area of equality Action Mainly staff Undertake further analysis of the sick rates for this protected characteristic, to include causes of sickness and whether the sick rates vary by staff group, to find out why staff in this protected characteristic have a higher than expected sickness rate. 13 Publish a webpage for lesbian, gay or bisexual staff, to affirm their identity and offer support. 13 As a matter of good practice, review the patient pathway through the Trust and consider where we need to check that our service delivery is inclusive of patients who are lesbian, gay or bisexual. (This might include, for example, where we collect information on marital status, or next of kin, or give advice relating to sexual activity.) 17e Mainly service users Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no If “yes”, please say what you would like to be done: 7 Equality Data Level 2 consultation document Protected characteristic: Transgender Data Report Section Area of equality Action Mainly service users Ensure learning from our only complaint from a known transgender patient is identified and appropriate actions implemented. Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no 17c If “yes”, please say what you would like to be done: 8 Equality Data Level 2 consultation document Protected characteristic: Marriage / civil partnership Data Report Section Area of equality Action Mainly service users Amend the Clinical Integrated Document (CID), which controls the gathering of information on admission of inpatients, to reflect civil partnership. Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no 17e If “yes”, please say what you would like to be done: 9 Equality Data Level 2 consultation document Protected characteristic: Pregnancy / maternity Area of equality Action Mainly service users Implement action plan in response to Maternity Services Survey (2010). Data Report Section N/a1 Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no If “yes”, please say what you would like to be done: 1 Whilst relevant to this table, this particular action does not arise from the Data Report. It is cited as demonstrating that we are active in this area. 10 Equality Data Level 2 consultation document Other deprived groups Data Report Section Area of equality Action Mainly staff Investigate the extent to which applicants are rejected due to issues arising during the CRB process and whether this could account for the low proportion of people with court convictions who are appointed. Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no 4a If “yes”, please say what you would like to be done: 11 Equality Data Level 2 consultation document Protected characteristic: All Data Report Section Area of equality Action Mainly staff Subject to ongoing recruitment activity, continue to implement our action plan, in response to the in-depth equality monitoring of recruitment and selection activity undertaken during 2010-11; Key points are: - Produce “top tips for keeping it fair” document for selecting managers. - Review generic interview questions, to ensure they are equally comprehensible to all. - Devise and implement "equality proofing" process for job descriptions, person specifications and interview tests. - Identify and support any serial applicants. - Provide race awareness and human rights training for the Recruitment Team. Consider whether these actions can support our redeployment work. Overall, do you think these actions are appropriate for the group in question? Yes / no / don’t know Is there anything else you would like to see us doing for this group? Yes / no 4 If “yes”, please say what you would like to be done: 12