Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell Clinical Psychologist (CA PSY 20454) / Program Director / Director of Behavioral Health and Special Programs Community medical health, community health center, hospital center Integrative care pioneer with experience managing multiple practitioner behavioral health programs in direct partnership with primary medical providers. Currently direct the mental and behavioral health services of a $25 Million healthcare facility that is the largest operation of its kind on the North Coast of California. Unique multidisciplinary skill set spans direct patient interaction, policymaking and management roles. Highly respected diagnostician with experience serving diverse age groups, demographics and severity of mental conditions. Notable expertise in areas of complex diagnosis, autism and lifestyle disorders. Motivated by a strong leadership instinct and a desire to make patients, colleagues and treatment plans successful. Strong reputation for effective communication, approachability and a drive to consistently move teams forward. Consummate multitasker with a reputation for facile transitioning between patient-facing responsibilities and the demands of hospital administration. Committed to habits of lifelong learning and personal development. Actively engaged behavioral health educator, advocate and public presenter. Highly proactive in seeking out and acting upon peer reviews and performance feedback. Advanced expertise in the systemization, measurement and optimization of quality of care, CQI (Continuous Quality Improvement) and behavior change programs. Proven track record improving referral rates, practitioner capabilities and patient health statuses. Experienced standardizing patient intake, communication and referral forms and protocols. Skilled administering claims, paperwork, billing, clinical quality of care reviews and health committees. Extensive knowledge of grant awards processes, liabilities, billing legalities and budget management. Specialized Therapy, Certifications and Training Certified to provide CEUs: AACME/Nursing/Psychologists Eye Movement Desensitization Reprocessing I,II,& Child (EMDR) Certified Bariatric Group Leader Certified Back on Track Facilitator Motivational Interviewing Integrated Treatment for Individuals with Co-Occurring Disorders Certified HCV Basic Educator Autism Diagnostic Observation Schedule (ADOS) HIV/AIDS Treatment Review HIV, HEP C, Psychiatric Illness, and Substance Abuse Interaction Treatment of Dually Diagnosed Adolescents Navigating HIV co-Morbidities: HIV and AOD Pain Management Disorders and Addictive Behaviors Center for Non-Violent Communication Dialectical Behavioral Treatment (DBT) Biofeedback School Based Treatment of Children Conceptualizing and Meeting Academic Competence IDEA/ADA Training and 504 Training Best Practice and Evidence Based Therapy Training Education Graduate Program for Health Care Executive Certification (2010) University of California, Los Angeles (UCLA) One of 40 (out of a total of 550 applicants) chosen to attend the 10 day, Johnson & Johnson/UCLA Health Care Executive Program. The UCLA/Johnson & Johnson Health Care Executive Program is a management development program exclusively for executive directors and leaders of community-based health care organizations. This program provides an intensive ten days of management and leadership development at the UCLA Anderson School of Management in Los Angeles, California. Participants, senior executives from community-based healthcare organizations, engage in a rigorous but relevant curriculum that provides the requisite skills, knowledge and abilities to successfully manage their organizations. 1 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell Doctor of Psychology, Psy.D., in Clinical Psychology (2004) Arizona School of Professional Psychology/Argosy University, Phoenix, AZ. Accredited by the American Psychological Association. Focus area: PTSD. Graduated Summa Cum Laude. Master of Arts in Clinical Psychology (2001) Arizona School of Professional Psychology/Argosy University, Phoenix, AZ. Accredited by the American Psychological Association. Graduated Summa Cum Laude. Bachelor of Arts in Psychology (1999) Arizona State University, Tempe, AZ. Accredited by the American Psychological Association. Focus area in counseling psychology, trauma, adolescent psychopathology, and multicultural and gender psychology. Clinical Experience Arizona State University, Tempe, Az Clinical Assistant Professor Nicholas A. Cummings Doctor of Behavioral Health Program September 2013 to Present October 2005 to Present Open Door Community Health Centers, Arcata, CA Director of Behavioral Health and Special Projects / Clinical Psychologist and Behavioral Health Specialist / Contracted Current Hired as part of a team of psychologists tasked with the implementation of a behavioral health model within the Open Door Community Health system. Promoted three times within six years, and currently serve as the chief executive responsible for managing the mental and behavioral health services that affect 42,000 people per year, within the $25 Million annual hospital budget. Develop behavioral change plans for individual patients and behavioral health protocols for target populations. Train, mentor and supervise fellow psychologists, behavioral health specialists, psychological assistants, case managers, social workers, and medical providers. Complete outcome measurements, quality assurance/improvement, workflows, employee mgmt, budget mgmt, performance improvements, and build communication and teams for medical, management/administrative, and integration. In addition, served as interim Site Administrator having direct oversight of medical team and medical center functioning. Serve as a clinical psychologist and behavioral health specialist, site administrator, and lead a primary care treatment team that includes behavioral health, medical staff and case managers. Manage patients with medical, psychological, behavioral health problems within the primary care and telemedicine settings. Provide counseling to individuals, children, families, couples, and groups with an emphasis in sexual abuse, multiple trauma, PTSD, children, addictive disorders, pain disorders, and patients with chronic medical and mental health problems. Identify triages, lead crisis intervention and provide emergency services. Improved health care outcomes, decreased no-show rates and increased referrals by leading the transition to evidence based practices and standardized quality of health indicators. Increased potential grant funding as a result of these improved quality of care measures. The health centers were recently awarded a $10 million grant with special recognition for the behavioral health integration model. Integral in spearheading the adoption of an integrative care model that increased awareness of the benefits of behavioral health among primary health care providers. Ensured the adoption of procedures and protocols in line with ethical guidelines and the laws. 2 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell Electronic Health Record Implementation and Training for integrative BH and PCP communication and record keeping. Established profitable operational practices while consistently booking out practitioner time two months in advance. Personally serve hundreds of individual patients bi-weekly. Review of clinical team objectives, quality improvement, and continuous feedback for improved clinical care outcomes and job satisfaction. Performance standardization for note writing, best practices, evidence based interventions and treatment Reduced per-patient cost by reducing expenses related to home care services, hospitalizations, ER visits, and other expenses. Improved patient outcomes though active engagement in multiple administrative teams and as the director of the behavioral health oversight program, patient improvement team, and patient oversight and quality improvement committee. Serve on the HIV/AIDS, domestic violence, eating, and pain management treatment teams providing integrated and holistic behavioral health approaches, emphasizing self-awareness, behavioral change, health and wellness. Addressed population-specific concerns related to integration, goal setting, referrals and medication management. Created the Eating Assessment Team, a program for treatment of eating addictions/disorders and weight loss surgery programs. Consultation and direct care for substance abuse programs, which are medically and behaviorally driven. Provided continuing education programs for nurses, medical doctors, and other medical professionals to improve patient centered care, communication, and treatment compliance. Received top scores in the clinic system for behavioral health providers, provider satisfaction, patient satisfaction, and provider responsiveness. Developed and instituted a formal confidentiality protocol that is essential to maintaining complaint medical practices. Reduced administrative demands while improving the center’s ability to track health outcomes by redesigning behavioral health note taking systems and forms. Integral in the development and management of a electronic medical/health record program for integrated services of behavioral health and primary care through EPIC integrated software which provides EHR services throughout the United States Supervise and conduct telemedicine integrative health services to rural communities throughout California Ryokan College, On-line Educational Leader for Masters and Doctorates in Psychology Professions May 2010 to Present Clinical Psychologist, Faculty Member, Instructor Provide on-line classroom instruction for various coursework in Masters and Doctorate level psychology related professions (Marriage and Family Licensure and PsyD, Clinical Psychologist Licensure). Primary instruction of courses related to evidence based practices, therapeutic interventions, forensic psychology, behavioral health, and diagnostics. Military and Family Life Consultant (MFLC), Behavioral Health for Healthnet May 2010 to Present Military and Family Life Consultant, Contracted; however, not Practicing *Currently, I am not accepting contracts. Position is to provide professional consulting contracted by Department of Defense (DOD) for specific activities to address short-term problem resolution such as family adjustment issues, deployment and reunion adjustments, parent-child, and marital communications. Further job duties include: psychoeducational lectures and rapid response team concept to assist soldiers, families and civilians on Army military installations. Redwood Coast Regional Center, Eureka, CA August 2007 to Present Clinical Psychologist, Assessor, and Behavioral Health Consultant 3 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell Provide psychosocial, educational, and developmental assessments, as well as behavioral intervention strategy planning for infants, toddlers, children, adolescents, and adults. Lead diagnostic assessments and leverage specialized training in the assessment for the diagnosis of Autism and Autistic Spectrum Disorders. Recognized as one of the few specialist who can effectively assess complex cases in patent populations ranging from infants to adults. Notable as one of few practitioners in the surrounding counties with specialization and training in Autism/ASD assessment and diagnosis. August 2006 to Present St. Joseph’s Hospital and North Coast Surgical Specialists, Eureka, CA Clinical Psychologist and Lecturer Provide consultative and pro-bono services including educational and psychotherapeutic groups regarding obesity, PTSD, relaxation training, eating concerns, and weight loss surgery: pre- and post- surgery guidelines, coping strategies, evaluation, and preparation. Notable as the only psychologist in the surrounding counties with certification as a Bariatric Surgery Group Leader and Certified Back on Track facilitator. Offer broad expertise in the side effects of bariatric surgery, emotional eating and nutrition care. Humboldt State University, Arcata, CA October 2005 to Present Behavioral Health Consultant, Clinical Psychologist Offer pro-bono consultation, community education, referral, and group services to students and staff of the residential life program, undergraduate and graduate psychology, marriage and family therapy, and social work departments. Humboldt State University, Arcata, CA August 2004 to August 2005 Postdoctoral Resident Managed short-term individual, couples, and group therapy for the student population with therapy focusing on personal, social-emotional, academic, learning, and career needs. Facilitated various groups and workshops on campus targeting affective disorders, eating disorders and stress reduction. Provided supervision for masters level practica students within the psychology and counseling departments. Collaborated with faculty, staff, and administration in the support and development of programs. Provided crisis intervention and emergency services weekly. Led psychological and career assessments when needed. Selected to serve on the Eating Assessment Team, collaborating with medical providers and nutritionists for client needs who were struggling with emotional eating, anorexia, bulimia, and other eating concerns. Directed outreach services such as classroom consultations, academic success workshops, drug and alcohol awareness, residential life needs, and additional programming. Developed and Directed a multidisciplinary psychoeducational program/workshop on sexual health entitled Sexland, which became a yearly event and modeled within the California University system. Nebraska Comprehensive Healthcare, Mental Health Clinics (NMHC), Lincoln, NE September 2003 to 2004 Nebraska Provisional Licensed Mental Health Practitioner and Pre-doctoral Resident 4 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell Led psychological care for children, adolescents, students, adults and families through individual, marital, family, and group therapy in nursing homes, schools, and integrated healthcare institutions. Completed psychological, neurological, achievement/learning, intellectual, forensic, personality, and social assessments. Developed strategic behavioral plans to increase student, geriatric, and adult success surrounding learning disabilities, mental health concerns, and medical disabilities. Rotations included General Psychotherapy, General Psychological Assessment, Child and Adolescent, Geriatric Mental Health, Alcohol and Substance Abuse, Rural Mental Health, and Domestic Violence. Reviewed and completed social security disability claims for state and federal courts. Conducted substance abuse/dependency groups and domestic violence (perpetuator oriented) groups. Consulted in case conferences within schools, hospitals, and nursing homes regarding psychological assessment, psychotherapy issues, and general patient management. Completed duties as an intensive family preservation specialist, providing in-home treatment with at-risk children, youth, and families. Gained experience in psychopharmacology and an internship focused on the primary practice of integrated health/medical psychology. Family Service Agency, Phoenix, AZ August 2001 to July 2003 Masters Level Outpatient Professional Counselor and Practicum student Provided child, family, couples, and adult outpatient psychotherapy in a clinical non-profit setting with an emphasis on providing short and long-term psychotherapy and various groups to individuals with serious mental illnesses, developmental disabilities and Autism, HIV/AIDS, identified multiple trauma experiences, and individuals whom were state, federal, and community referred. Offered crisis intervention / suicide protocol services, dangerousness assessment, and emergency beeper service. Facilitated a variety of groups throughout service, including substance abuse and domestic violence. Supported the development of a program that was implemented within the Arizona juvenile court system. This program allows for juveniles to obtain mandatory free in-home counseling services before being sent to juvenile jail. Helped adolescents to reconnect with society and provided short-term targeted services focusing on early intervention, family preservation, mentoring, educational/vocational interventions, and connection with other social services. Worked intimately with medical/healthcare agencies to provide integrated care. Teaching, Community, Board and Lecture Professional Experience Certified Lecturer and Continuing Medical Education Provider for AAFP, ACCME, ANCC. Choices and Changes: Clinician Influence and Patient Action. (2009 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on motivational interviewing and stages of change to improve patient outcomes. Certified Lecturer and Continuing Medical Education Provider for AAFP, ACCME, ANCC. Difficult Patient and Provider Interactions. (2010 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on improved communication, motivational interviewing, stages of change, and use/development of the relationship to decrease conflict and improve patient outcomes and relationships. 5 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell Speaker: Patient Engagement Webinar. California Quality Collaborative, Breakthroughs for Better Healthcare. (July, 2012) Webinar focused on ways to improve patient engagement, quality improvement programs, and patient outcomes. Discussion surrounded utilizing evidence based practices, communication tools, Team up for health initiative, multidisciplinary practice improvement teams, patient advisory boards, motivational interviewing, and coaching for primary care providers, care teams, and staff for full patient engagement and quality improvement. Director and Speaker: Advances in the Integrated Management of Pediatric Behavioral Problems and Learning Disabilities. (2010) Developed and facilitated a continuing education program for primary care physicians, psychiatrists, teachers, social workers, and mental health workers. Coordinated keynote and plenary speakers (Dr. Ronald Braunstein, MD, University of British Colombia; Dr. Deborah Waber, PhD, Harvard Medical School, and Dr. Richard Goldwasser, MD, University of California, San Francisco) and participated in panel discussion. Arcata Food Project, Volunteer and Past Assistant Director (2008 to Present) Support and organize various community agencies and local farmers to provide free organic fruits, vegetables, seeds, plants, and other foods for HIV, AIDS, HCV, and other patients with great needs. Humboldt State University, Lecturer (2007 to Present) Lead educational lecture series on social-emotional, psychological, support, and practice oriented topics. Speaker: Integrated Behavioral Health (2007) Rose Jenkins Conference, California Institute of Mental Health. A continuing educational opportunity focusing on prevention and early intervention for early detection and treatment of mental health concerns in children and adolescents. Workshop Session: Mental Health in a Primary Care Setting: Physical and Behavioral Health Provider Perspectives. Speaker: Integrated Behavioral Health Learning Session (2007) Community Clinic Consortium Conference, Walnut Creek, CA. A continuing educational opportunity to support networking, share promising practices, problem solve with colleagues, and learn more about behavioral health integration across California. Topic: Confidentiality and Ethical Issues in Behavioral Health. Panel Speaker, PTSD Defined: A Professional Prospective (2007) Human Trauma Examining Costs of War, Veterans for Peace, Humboldt State University. A day long program on war trauma and related issues for veterans and their families, students, professionals, and community members. Panel speaker regarding the effects of trauma, treatment options, and case examples of CBT and EMDR therapeutic value. Mental Health Board for the State of California Primary Care Association, Board Member (2007 to Present) Honored with the appointment of board member responsible for committee review of mental and behavioral health legislation review/focus, mental health license development and reimbursement regulations, state regulations, policy development, and professional advocacy for the State of California. NorthCoast Association of Mental Health Practitioners (NCAMHP), Past President, Board Member (2008 to Present) NCAMHP is a nonprofit, multidisciplinary organization consisting of clinical psychologists, psychiatrists, marriage and family therapists, licensed clinical social workers, licensed educational psychologists, and registered interns of these professions. NCAMHP is the Northern California psychological association. Honored with newsletter and membership committee participation. Arcata House, Board of Directors, Board Member (2007 to Present) The Mission of Arcata House is to provide a program of assistance, which will support people experiencing homelessness while they build a more stable life. This may include providing transitional housing for people who are working towards securing permanent housing, or 6 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell providing permanent supportive housing for people who are disabled and or chronically homeless. Further, educating the community about housing issues and to advocate on behalf of homeless people. I provide pro bono consultative, individual, and supervisory services when needed and assist with board and fundraising management. Emma Center, Board of Directors (March 2007 to Present) Mission of the Emma Center is to assist women in their healing from abuse through referrals, support, advocacy, and heightened community awareness. I provide intake services, pro bono therapy services, office work, fundraising, and educational seminars on PTSD in the community for professionals and to enhance community awareness. Address the long-term effects of abuse, including posttraumatic stress disorder, dissociation, and other health related conditions. Empower women on their healing journey through education, referrals, support, advocacy, and community awareness in a safe, nurturing environment. Speaker and Manuscript/Book Reviewer: Holistic Self-Care for Post-Traumatic Stress Disorder and Dissociative Identity (2007) Provided written and published review of manuscript. Participated in a radio interview regarding treatment perspectives for PTSD and Dissociative Disorders with the author, Dr. Cindee Grace, Naturopath. Humboldt Domestic Violence Death Review Team Board member (December 2005 to Present) Honored with the opportunity and invitation to sit on the Domestic Violence Review Team Board. Work with local and federal agencies to improve quality and access to health services regarding domestic violence. The board members review recent deaths due to domestic violence and assists with investigations regarding the health services provided to these individuals and how to implement changes within healthcare institutions to promote change and identification of individual’s needs prior to tragedy. State Advocacy Coordinator (SAC) and Advocacy Coordinating Team (ACT)- American Psychological Association (APA) (January 2000 to May 2003) Represented the American Psychological Association of Graduate Students (APAGS) as the voice of graduate students in psychology related programs throughout Arizona. Nominated for an award for national recognition of achievement in psychology. Coordinated graduate students within Arizona to promote psychology and awareness. Research and Publications Current research data gathering related to use of telemedicine in integrative health models, patient outcome research (Present) Multiple articles for the North Coast Association of Mental Health Practitioners newsletters (October 2008 to Present) Multiple articles for the Emma Center newsletter (March 2007-Present) Multiple articles for the Humboldt Open Door Community Health Center HIV Newsletter (March 2007-Present) Daddy’s New Home (December 2004) Publication process for a psychotherapeutic children’s book for children whose fathers are in prison. Quick Clinical Consult (July 2004) Manual for practitioners, Published annually by NMHC. Received first authorship on chapters completed during internship year: Bulimia Nervosa, Developmental Coordination Disorder, Reading Disorder, and Stuttering. Clinical Research Project/Dissertation (April 2003) 7 Lesley Manson, Psy.D. ASU DBH Program 500 North 3rd Street Phoenix, AZ 85004 Email: mansonpsyd@gmail.com (602) 369-3343 cell A Demographic Analysis of the Psychological and Emotional Effects of the September 11th Tragedy on the Islamic American Population within the United States Writing & Lecture Projects (2000- 2005) Multicultural awareness and therapy modalities, Learning Disabilities and Behavioral Strategies for Success In and Out of the Classroom, Assessment and therapy techniques, Academic Success Workshop Series, Drug and Alcohol Awareness, Gender differences in depression: Risk factors and research issues, Abuse: Sexual, Physical, and Emotional, Violence Prevention Program, Dissociative Disorders, and Orientation of Education for the Exceptional Child. Recognitions Certificate of Special Congressional Recognition for Community HealthCare (2011) Nominated for Early Career Psychologist Award by American Psychological Association (2010) Child Abuse Prevention Coordinating Council of Humboldt County (2009) National Health Service Corps Ambassador (October 2007 to Present) Manchester Who’s Who Registry of Executives and Professionals in the Field of Psychology (July 2006) Western Psychological Association Annual Convention Presenter (February 2005) State Advocacy Coordinator Excellence in Leadership Award by the American Psychological Association of Graduate Students. (September 2003) Award for efforts as a graduate student representative by the Arizona Psychological Association. (October 2003) Recognized by GradPsych, The Magazine of the American Psychological Association for Graduate Students for efforts as a state advocacy coordinator and graduate student. (July 2003) The Arizona Psychologist (2002), Journal of the Arizona Psychological Association. Volume 22, Number 2 and Volume 22, Number 4: Articles reflecting efforts as voting student representative of the Arizona Psychological Association’s Governing Council board and as the State Advocacy Coordinator for the American Psychological Association. 8