1 Running head: SAFETY IMPROVEMENT Safety Improvement Need Assessment and Plan Paper Tammy Virginia Selleck Ferris State University 2 SAFETY IMPROVEMENT Abstract Biomedical wastes include infectious, pathological, genotoxic, radioactive, and heavy metals wastes that can negatively impact communities, risking punctures, cuts, inhalations, or dermal contacts affecting patients, staff, and families with microorganism caused drug-resistant diseases and illnesses (CDC, 2010, Salkin et al., 2009; WHO, 2011). This paper will explore the implications of the unethical and unsafe healthcare waste management and practices, as well as how creating a health system that fosters a just culture and utilizes high reliability standards can create a plan to continue staff and public learning on proper waste handling, storage, and care can reduce the risk of contracting infections and injuries. Nurses need to participate in interdisciplinary teams that address the ethical risks and benefits of decreasing exposure to and harm from improper healthcare waste management (Mathur et al., 2012). Studies on healthcare wastes revealed the presence of opportunistic pathogenic bacteria, which threatens patient and staff safety, urging for the development of a plan from these teams that supports color coded waste contains for proper waste disposal and staff/patient training on the types of healthcare wastes (Mathur et al., 2012; Polovich & Clark, 2013). Keywords: safety, quality, waste, infectious, management 3 SAFETY IMPROVEMENT Safety Improvement Need Assessment and Plan Paper Biomedical, or healthcare, wastes carries a higher potential for infection and injury to healthcare staff and patients than any other type of waste, putting emphasis on implementing effective control and safe handling of these hazardous, healthcare materials (WHO, 2011). These wastes can include infectious, pathological, genotoxic, radioactive, chemical, and heavy metals wastes, which inadequate and inappropriate knowledge of safe handling of healthcare waste can have serious health consequences for both patients and healthcare staff (Salkin et al., 2009, p.56). Diseases, such as cholera, tuberculosis, hepatitis, acquired immunodeficiency syndrome (AIDS), skin infections, food poising, etc., can ensue (CDC, 2010). Ultimately, improper management of healthcare and biomedical waste can negatively impact communities, risking punctures, cuts, inhalations, or dermal contacts affecting patients, staff, and families with microorganism caused drug-resistant diseases and illnesses (WHO, 2011). Therefore, nursing leaders need to develop a safety improvement plan can help to better education healthcare staff and the public on healthcare wastes, to decrease the incidences of unnecessary injuries and harm from improper disposal occurring. This paper will explore the implications of the unethical and unsafe healthcare waste management and practices, as well as how creating a health system that fosters a just culture and utilizes high reliability standards can create a plan to continue staff and public learning on proper waste handling, storage, and care can reduce the risk of contracting infections and injuries. Need Assessment of the Safety Issue Even though there are five federal agencies, such as the United States Environmental Protection Agency, Occupational Health and Safety Administration, and the United States Public Health Service, that have established healthcare waste definitions, there is no uniform, national waste protocol (CDC, 2010). Therefore, it is imperative for nursing leaders to tailor this safety intervention to a specific unit, so plans can be implemented that are specific and will support change (Mathur et al., 2012; Polovich & Clark, 2013). The desired result is to bring a successful, positive impact on the unit and throughout the hospital. In a 300-bed regional hospital, 30bed medical-surgical unit, there is a need to have a universal infection waste protocol, specifying how to 4 SAFETY IMPROVEMENT properly handle and store infectious biomedical waste that is consistently educated on and followed by healthcare workers on the unit. Healthcare waste contains dangerous microorganisms that have the potential for infecting hospital patients, healthcare workers, and the general public (CDC, 2010; WHO, 2011). With sixteen million injections being administered worldwide, 35% of needles and syringes are not properly disposed of afterwards due to confusion on how to properly dispose of such waste (WHO, 2011, para.2). Twenty percent of healthcare waste is considered hazardous due to it containing infectious, toxic, or radioactive components, where 42% of this waste is not disposed of nor stored properly (WHO, 2011, para.4). Not appropriately handling and disposing of healthcare waste can lead to an increased chance of injuries and infections (CDC, 2010; WHO, 2011). In 2010, there were approximately 400,000 to 550,000 needle stick injuries due to inappropriate handling and disposal of needles after they were utilized for patients (WHO, 2011, para.2). AIDS and hepatitis B are a few of the longterm diseases that can be acquired by such an injury (CDC, 2010; WHO, 2011). Some other injuries include poisoning and pollution through pharmaceutical products and radiation burns. Therefore, there is a need for healthcare workers to be properly trained in a universal strategy that reduces the rate of injuries and infection by urging the importance of proper healthcare waste disposal. According to Hinkin and Cutter (2014), nurses were assessed on the quantity and applicability of the education they received on infection control and waste management, as compared to how much they learned in their own clinical experience. About 68% reported that they did not have a set protocol on their unit to guide them on appropriate infectious waste disposal (Hinkin & Cutter, 2014, p.200). Instead, they learned waste management while practicing on the floor. Hence, nursing leaders in this healthcare institution need to advocate that for this medical-surgical unit, proper training and waste management systems need to be the same throughout the unit and hospital, so there is a decrease prevalence in injuries and infections (CDC, 2010; Ho & Liao, 2011; Polovich & Clark, 2013; Salkin et al., 2009). The hazardous impact of medical waste on the healthcare workers is enhanced when adequate and appropriate handling is not adopted (Ho & Liao, 2011). Due to there not being a universal standard of proper waste containment, a protocol needs to be implemented on this unit that defines the appropriate measures that 5 SAFETY IMPROVEMENT need to be taken for waste management. Improper waste management, lack of awareness about the health hazards from biomedical wastes, and poor control of waste disposal are the critical issues connected with improper disposal of wastes and is linked to compromising patient and healthcare staff safety (Ho & Liao, 2011, p.2635). Evaluation of the Safety Issue In order to create change on this medical-surgical unit, planning on how to properly manage biomedical waste can be explored by integrating high reliability standards, just culture principles, and quality improvement models. When exploring each of these terms, high reliability standard is criteria set that demands consistent, dependable performances that result in quality and safe care that is delivered to patients (Barnsteiner, 2012; Graban 2012). The just culture principle denotes a created atmosphere of trust, encouragement and reward for staff providing essential safety information to better improve care. Quality improvement models incorporate data used to monitor the outcomes of care, so that improvement methods can be designed to continuously improve the excellence in and safety of healthcare. High Reliability Standards The concept of high reliability standards can be applied to this unit by reviewing infection and injury rates for healthcare staff and patients related to other units in the hospital and from other medical-surgical units from area hospitals (Barnsteiner, 2012). This can be completed in order to create an average benchmark and criteria. This can assist staff in understanding the principles they need to employ in order to meet the benchmark or criteria set and to continually improve proper healthcare waste management tactics staff implements. Thereby, this has the potential of decreasing rates of infection and injuries. Allowing staff to compare their results to the average rates and being persistent in following through with appropriate waste management, will result in quality and safe care. Just Culture Principle By implementing an online system where anonymous data can be entered when injuries occur and unsafe practices are used, can help form different strategies to be utilize that prevent further safety issues from occurring (Barnsteiner, 2012). The just culture principle is allowing the staff to enter data into a system 6 SAFETY IMPROVEMENT anonymously, so they may feel welcomed to share concerns; thusly, the information that is shared is collected and educational materials and strategies are formed and implemented. By management taking the concerns of proper healthcare waste management seriously, staff can feel trust in leadership and rewarded for making the decision to report unsafe activities. Quality Improvement Models Collecting data and making quality improvement models for the unit can help to better monitor or visualize the areas of improvement and advancements, so safety from improper disposal of healthcare wastes can be better maintained for the patients and staff (Barnsteiner, 2012). For example, data on needle stick injuries due to improper disposal of needles can be collected and represented on pie charts or line graphs, depicting the data from the unit throughout the months and where/when occurred. In so doing, specific education pieces for the unit can be formulated and addressed. After education is implemented, more data on the needle stick injuries needs to be collected to evaluate or monitor the outcomes of the education and care provided. Safety Improvement Plan Regarding biomedical waste management, healthcare workers, especially nurses, need to ensure that patient safety is maintained by creating and following a plan of action that can be implemented and followed, resulting in quality and safe patient care is promoted (Ho & Liao, 2011; Hossain et al., 2013). Nurses have a direct role to play in maintaining not only staff safety, but patient safety, as the care nurses provide patients produce outcomes that are measurable and are determined to be nursing sensitive if they improve due to a greater quantity or quality of nursing care. In this proper healthcare waste management case, nursing leaders need to implement a plan that will incorporate how the staff will maintain their own safety but will decrease the rate of patient hospital-acquired infections due to inappropriate waste management, which can be considered nursing sensitive. A plan to be implemented on a 30-bed medical-surgical unit can involve training staff on waste segregation and color coded healthcare waste containers, as well as educating the patients by printing material on the types of healthcare wastes and the importance of its proper disposal due to the negative implications 7 SAFETY IMPROVEMENT associated with increased injury and infection rates (Ho & Liao, 2011; Hossain et al., 2013). An interdisciplinary team, governed by nursing leadership, needs to be formed that involves different professions’ perspectives on how to improve staff and patient safety regarding proper waste disposal. They need to focus on how if improperly completed by nursing, healthcare waste can cause an increase in hospital-acquired infection rates and poor patient outcomes. Color coded waste containers can be kept in dirty utility rooms, specific to a particular type of waste, supporting for its proper disposal (Mathur et al., 2012; Polovich & Clark, 2013). Red biohazard waste containers can be kept and easily found in each patient room for sharps and needles. Training the staff on how and why to segregate biomedical wastes is imperative to ensure compliance with the new plan implementation. Posters can be kept in dirty utility rooms to remind staff what types of wastes correspond with each color waste bin. Posters for patients and families can also be in each patient room and near nursing stations reminding them about the types of biomedical wastes, the negative implications for contact, and what to do in case waste is observed or if they are exposed to waste. The goal needs to be kept in mind to limit the patient and families from waste exposure; hence, there is a decrease in the occurrence of injuries and infections from ensuing. Ethical Implications In order to improve healthcare waste management, there are several ethical responsibilities required of the professional nurse. Nurses need to participate in interdisciplinary teams that address the ethical risks and benefits of decreasing exposure to and harm from improper healthcare waste management, in order to improve safety outcomes for patients and staff by implementing and evaluating plans (Mathur et al., 2012). Recognizing and advocating for necessary safety and quality improvement on proper disposal of biomedical waste allows for goals of decrease infection and injuries rates to be achievable. By changing how biomedical waste is handled, brings on ethical implications for both the nursing profession and healthcare practices (Mathur et al., 2012). For the nursing profession, the ethical effects of change can increase the validity of the profession by nurses observing and collecting evidence and creating new tactics to implement that will result in improved waste management and reduce exposure to possible waste infections. Disseminating and educating staff and patient on new evidence-based strategies can help to identify 8 SAFETY IMPROVEMENT the risk and how to avoid them for current and future recipients of care and generations of healthcare staff. In regards to healthcare practices, change will benefit the staff and patients by decreasing infection and injury rates; thereby, increasing the safety and quality of the care provided. Healthcare practices will be current and efficient by limiting exposure to potential waste hazards. Conclusion Past studies from Mathur et al. (2012) and Polovich and Clark (2013) revealed the presence of opportunistic pathogenic bacteria, which threatens patient and staff safety, urging for the development of a plan that supports color coded waste contains for proper waste disposal and staff/patient training on the types of healthcare wastes (Mathur et al., 2012; Polovich & Clark, 2013). Accentuating the importance of proper waste management can lead to implementing and disseminating knowledge about biomedical waste management, impacting practices on appropriate waste disposal. Reviewing the ethical implications surrounding nursing and healthcare practices in regards to proper infectious wastes management assists to explain the concerns, so better methods can better explored and implemented to improve nursing and healthcare outcomes. 9 SAFETY IMPROVEMENT References Barnsteiner, J. (2012). Safety. In G. Sherwood, & J. Barnsteiner (Eds.), Quality and safety in nursing: A competency approach to improving outcomes, (pp. 149-169). West Sussex, UK: Wiley-Blackwell. Centers for Disease Control and Prevention [CDC]. Department of Health and Human Services. (2010). Hazardous materials. Retrieved from http://www.cdc.gov/nceh/ehs/ETP/hazardous.htm Graban, M. (2012). Lean hospitals (2nd Ed.). Boca Raton, FL: CRC Press-Taylor and Francis Group. Hinkin, J., & Custer, J. (2014). 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