GUERNSEY PHYSIOTHERAPY GROUP JOB DESCRIPTION Name: Job Title: Specialist Physiotherapist in Neurological Outpatients Team: Neurological Physiotherapy Team Grade: Band 7 Salary & Scale: Hours: 37.5 Hours per week plus evening and weekend on-call duties in respiratory care. Reporting to: Team Lead, Neurological Physiotherapy Team Accountable to: The Partners of GPG Line Management responsibility for: Band 7’s, Band 6’s, Band 5’s and Student Physiotherapists, Physiotherapy Assistants within the Neurological outpatient service. Guernsey Physiotherapy Group (GPG) is a private physiotherapy practice that is contracted by the Health and Social Services Department of Guernsey to provide all secondary physiotherapy services within the health system in Guernsey. GPG work on various sites and this position is based at the Princess Elizabeth Hospital (PEH) on the outskirts of St Peter Port. The physiotherapy department at the PEH was purpose built in a new wing of the hospital and opened in 2010. The island of Guernsey is British but not part of the UK or the European Union. The health system operates in a different way to the NHS in the UK although professional standards remain the same. General practices provide family doctors on a private basis, with specialists having access to hospital facilities. A compulsory Specialist Health Insurance Scheme applies to island residents with general hospital services funded by the States of Deliberation (the island government) and acute specialist services are covered by the scheme. There is a housing license system that operates with strict controls on housing purchasing and rental. GPG can make housing license applications for their professional staff which are usually fixed for a period of 5 years or sometimes longer for more senior roles. All Allied Health Professionals working in Guernsey must be registered with the Health Professions Council (HPC). GPG also require current Membership of the Chartered Society of Physiotherapy. ORGANISATIONAL POSITION The Neurological Team Service Managers Michelle Green Team Lead Neurological Inpatients Neurological Outpatients OP Lead Vicky Rang (Band 6) Rehab ward Elaine Strappini (Band 7) Acute Inpatients Kitty Case (Band 7) Tom Jones (PTA) Frances Le Poidevin (PTA Adam Gleeson (PTA) Susi Storey (Band 7) Tomi Rekikoski (Band 7) = This post Main Purpose of the job The post holder will work as an integral member of Guernsey Physiotherapy Group (GPG) within the Neurological Physiotherapy Team. Within that role he/she will act as advanced physiotherapist in care of neurological outpatients taking a lead role in the management of this service and supporting the neurology physiotherapy team lead. The post holder will provide highly specialised physiotherapy management for patients with a variety of neurological conditions including complex neuro-disability. The post holder will deputise for the Team Lead of the Neurological Physiotherapy Team when required and will assist in the development, promotion and co-ordination of the neurological physiotherapy service and wider neurological services. Profile of the Clinical Area The post holder works as part of a multi-disciplinary team (MDT) and inter-disciplinary team (IDT) contributing to the assessment, management and treatment of patients referred to the service to offer a comprehensive patient centred service. The physiotherapy services at the Princess Elizabeth Hospital are made up of the neurology team, the medical/surgical team and the orthopaedic and general rehabilitation team. The neurology team covers provision of physiotherapy from acute services to the management of long term chronic neurological disability within the community. This includes provision of physiotherapy on the Intensive Care Unit for patients with neurological conditions with support from the respiratory team, the acute wards, the rehabilitation ward, the neurological outpatient and community services including work in a variety of settings. 1. Clinical Responsibilities To undertake physiotherapeutic management of patients with a neurological condition using highly developed evidenced based specialist knowledge. This includes independent assessment and analysis; implementation of specialist neurological physiotherapy treatment programmes, goal planning; prioritisation; treatment on dry land and in hydrotherapy; objective measurement of progress; and advice and education. Demonstrate the skills to manage own caseload being able to respond to change in caseload and patient needs, prioritising as necessary being fair in how the service is delivered in liaison with the team lead. Supervise and delegate treatment programmes to more junior physiotherapists and physiotherapy assistants. To be an integral member of the MDT/IDT, setting joint patient-centred aims, goals and targets within comprehensive care packages. To represent physiotherapy and negotiate with other members of the team in managing cases such as in team meetings or case conferences. To bring the patients unmet needs to the attention of appropriate practitioners when appropriate. To demonstrate highly developed dexterity, co-ordination and palpatory senses for assessment and manual treatment of patients including facilitation of normal movement and posture management. To provide specialist clinical skills in neurology for e.g. splinting, provision of orthotics, tone management, assessing and advising on walking aids, standing frames, moving and handling equipment and techniques to the patients and members of MDT/IDT. Assessment and treatment of patients who are frequently highly dependent and require facilitation to achieve and progress their functional ability. Managing this safely including ongoing risk assessment e.g. moving and handling activities. Involvement, as required, in the MDT/IDT development and review of guidelines to assist in managing patients with neurological conditions. Provide, as an integral member of the inter-disciplinary team, ongoing support for the patient and their family / carers during the episodes of patient care. This involves: - Ongoing education and assistance to both patients and carers in the understanding of the complex nature and effect of the condition both short term and long term. - Ongoing emotional support. This often includes assisting clients / carers through the grieving process. - Involvement of family / carers in the rehabilitation process. This often includes the handing over of practical skills and care. 2. To undertake education and training of student physiotherapists as a trained clinical supervisor. Assessment of home and discharge environments to establish their suitability and requirements for ongoing needs. To contribute to the discharge planning process liaising with the relevant members of MDT/IDT and external services. Make referrals to other support/services as appropriate. To promote, support and empower individuals to participate in decision making to self manage and be independent were appropriate. To maintain a high standard of patient record keeping, being responsible for keeping records according to professional standards and departmental policy. To create patient reports e.g. discharge and progress reports. To be involved in evaluative work as required. Routinely use objective measures in own clinical practice. When working on the emergency respiratory on-call rota, undertake the assessment and treatment of acutely ill patients with respiratory problems, who may have complex presentation and provide advice to members of the multi-disciplinary team (MDT) regarding the patients’ respiratory function/ condition. Maintain associated records as an autonomous practitioner. Report on stock levels and equipment needs as required. To gather and update service activity, timely and accurately and to keep other patient statistics as required. Provide expert clinical advice to multi and inter disciplinary colleagues. Professional responsibilities To actively participate in a clinical supervision programme as agreed through personal development review meetings. To be an active member of the in service training programme by attending and delivering sessions. To maintain own continuing professional development (CPD), recording regularly in CPD log including reflective practice, demonstrating an awareness of current developments in neurological physiotherapy integrating as appropriate into clinical practice and taking the initiative for self directed learning. This includes attending courses as required for personal and service development needs. To partake in own personal development review meetings with line manager at least annually and identify objectives and training needs for an agreed timeframe. Actively seek to develop clinical skills through attendance at clinical education and training forums; reading relevant journal articles and publications; reflecting on clinical practice; case discussion and presentations. To be accountable for attending mandatory training such as fire, infection control, manual handling, basic life support and evacuation in hydrotherapy if required on a regular basis. To ensure that your own practice and that staff under your supervision meet the required professional standards. Be professionally and legally responsible and accountable for all aspects of his/her activities. To comply with CSP code of members professional values and behaviour including honesty and integrity , responding compassionately and sensitively to individuals showing empathy and altruism by giving priority to the interests of the individuals, accountability for decision making and actions, including the delegation of activity to others and commitment to excellence. To comply with Health Professions Councils Code of Ethics and Professional Conduct. To maintain up to date registration. To be accountable for own physiotherapy action and recognise own physiotherapeutic professional boundaries working only in areas that you have the knowledge, skills and experience to practice lawfully, safely and effectively. 3. The post holder will, at all times, be aware and adhere to any policies, procedures and regulations issued by Guernsey Physiotherapy Group. Special attention will be given to procedures relating to the Data Protection legislation and procedures relating to Health and Safety at Work, and the post holder will request/ensure that any defects which may affect safety at work are brought to the attention of the appropriate service manager. To adopt a professional approach to customer care at all times promoting high standards of care. To treat staff, patients, colleagues and potential employees with dignity and respect at all times, complying with equal opportunities guidelines at all times. To comply with vulnerable adult policies, procedures and best practice To participate in the department Clinical Governance programme as required. To demonstrate strategies to cope with frequent exposure with the distressing and emotional needs of people with complex acute, chronic and progressive neurological conditions. To take personal responsibility for ensuring that Guernsey Physiotherapy Group and HSSD resources are used efficiently and with minimum wastage. To comply with GPG and HSSD policies for personal and patient safety and for prevention of healthcare-associated infection; this includes a requirement for rigorous and consistent compliance with policies for hand hygiene, use of personal protective equipment and safe disposal of sharps. To represent the physiotherapy profession and GPG as part of the team. To work within defined Neurological Physiotherapy Team’s protocols/ policies To assume delegated tasks as requested by the Team Lead or Service Managers. To maintain confidentiality at all times ensuring that confidential information acquired in all types of activity remains secure. Communication Responsibilities To communicate effectively including communication of physiotherapy diagnosis, prognosis, anticipated outcomes, gaining consent to and understanding of treatment programmes. This will frequently be to patients who have complex emotional, physical and psychological conditions with cognitive, behavioural or physical difficulties impacting on their ability to communicate. To form productive relationships with patients who may demonstrate aggressive and/or challenging behaviour. Maintain safety of self and patient and other staff. To ensure that patients are involved in the planning and prioritisation of their treatment where possible. To demonstrate sensitivity to patients when imparting potentially distressing information e.g. when discussing the physiotherapy intervention for patients with poor functional prognosis, or for the terminally ill. Regular communication with members of inter-and multidisciplinary team regarding ongoing patient management. To maintain professional level of communication at all times e.g. to students, assistants, peers, line managers, patients and carers, and all other Health Care Professionals or personnel that you come into contact with in this role, add in respecting colleagues perspectives and contribution. To maintain effective communication between the physiotherapy service, the patients and their carers/family and other professionals external to GPG. Give advice, as required, to external parties regarding management of neurological conditions. To deal with complaints sensitively to avoid escalation following the appropriate complaints procedure. Create reports for consultants, GPs and other referees and external agencies both uni-disciplinary and as interdisciplinary team. 4. Research and Service Development Responsibilities 5. Participate in implementation of policy and service development changes to GPG’s and Neurological Physiotherapy team’s working practices and initiate and implement changes to working practices where this will result in improved performance. Contribute to initiation and implementation of GPG’s and the team’s clinical and procedural guidelines, policies and procedures following good practice guidelines. Provide highly skilled and specialised opinion that informs the development and establishment of standards, protocols of care and patient pathways to achieve best practice in collaboration with other professionals. Participate in the development, promotion and evaluation of service quality through clinical effectiveness, standard setting, audit and research as an ongoing responsibility. Initiating, in liaison with team lead/service manager, and participating in audit, clinical effectiveness and research projects. To be proactive in influencing and implementing changes to clinical practice. Management and Administrative Responsibilities 5. To manage the complex logistical task of giving patients and staff structure, through daily support, in an unpredictable environment. Ensure physical and human resources are available, clashes avoided and participate in monitoring, reviewing, supporting the team’s performance in the light of ongoing daily events in liaison with the team lead. Deputise for the team lead when required and assist in the development, promotion and co-ordination of the physiotherapy and inter-disciplinary services. Report to the team lead where appropriate any concerns or issues. Human Resources 6. To cross-cover team areas when the service needs demand in liaison with team lead and service managers. To manage more junior physiotherapists and physiotherapy assistants on a day-today basis. To assist in co-ordinating student placements in the area together with the team lead. To regularly attend and contribute to staff meetings, physiotherapy planning meetings and wider multi-professional service planning meetings in order to assist in the promotion and smooth running of the service provision and development issues. Physical Resources Provide expert advice and teaching on the use, indications and contraindications of physiotherapy related equipment including the hydrotherapy pool, moving and handling equipment, standing frames and splints, and assist team lead/service managers with ensuring that designated staff attain and maintain competency to use through regular training sessions. Monitor equipment needs within the physiotherapy department and being actively involved in identifying, trialling and selecting equipment, and training and demonstrations to other staff members as appropriate. Identify equipment for clients/patients and staff and delegate the ordering of equipment to administrative staff as per GPG protocols. Maintain and update the departmental reference library. Contribute to the efficiency of the service by taking responsibility for routine administrative tasks. 7. Education and Training Responsibilities 8. Participate in supervision, training and developing other staff within the clinical area in liaison with the team lead Participate in planning, developing, co-ordinating and providing teaching and training programmes to physiotherapy staff as part of GPG’s in-service training programme. Regular education and training of staff within the IDT/MDT when actioning individual packages of care e.g. writing and handing over of guidelines and face-to-face sessions showing positioning, transferring techniques and facilitation of walking. To deliver education, advice and training of patient carers and external agencies as part of care packages in liaison with team lead as required. Participate in induction and training of new staff as required. Teaching of students as required Occasional participation in education and training on internally and externally run courses and events in liaison with team lead. Ensure appropriate feedback/dissemination of skills is undertaken following specialist training in liaison with team lead. Supervision Responsibilities 9. To work within broad professional guidelines to assist in making clinical diagnosis and setting of treatment plans. Work is not routinely assessed but the post holder is responsible for seeking advice on particular patient conditions or problems. To act as a clinical supervisor including personal development reviews of more junior physiotherapists and physiotherapy assistants, within the team as agreed by team lead. To supervise students in learning and development needs according to learning outcomes provided by the universities. Health & Safety 10. Abide by the Health & Safety Policy of GPG and the requirements of the Health and Safety legislation. Abide by any local Health & Safety policies in use at the Hospital and this will include the wearing of protective clothing as directed. Have a high regard for safety; for self, patients, and all others, maintaining a safe environment for visitors, staff and patients within the areas utilised by the physiotherapy service. Responsible for demonstrating safe practise at all times, including for all equipment used and perform risk assessments Report faulty equipment to an appropriate person and take responsibility for notifying others. Follow GPG’s Incident reporting policy and procedure. Additional Responsibilities As an experienced clinician you may be expected to take on additional roles within GPG which may sit outside other roles and duties, for example, representation on health and safety, moving and handling, essence of care etc. This job description is subject to change in accordance with organisational and service development, and will be regularly reviewed with the post holder. All staff will be regularly reviewed on all aspects of the job description, in line with the Guernsey Physiotherapy Group’s personal development review system. Job Title: Specialist Physiotherapist in Neurology Team: Neurological Physiotherapy Team Grade: Band 7 Person Specification The following criteria will be assessed from information provided on your completed application form (A), at interview (I) and/or by your referees (R) REQUIREMENTS 1.1 1.2 1.3 1.3 1.4 1.5 1.6 1.7 1.8 1.9 2.1 2.2 2.3 2.4 2.5 2.6 2.7 Education/Qualifications/ Training Degree/ or equivalent in Physiotherapy Registered Physiotherapist (HPC) Evidence of attendance on specialist Post graduate neurosciences courses (e.g. Normal movement) Evidence of appropriate advanced specialist neurological rehabilitation training such as Basic Bobath training, Splinting, administration of botulinum toxin Member of the Chartered Society of Physiotherapy Active member of ACPIN special interest group Documented evidence of continuing professional development Evidence of active participation in in-service training programmes IT Training e.g. European Computer Driving License (ECDL) Evidence of a strong focus on continuing professional development Experience Minimum 2 years postgraduate experience as a Band 6 physiotherapist in neurological rehabilitation. Experience in the assessment and treatment of complex neurological conditions and acquired brain injury demonstrated by advanced clinical reasoning. Knowledge or practical use of audit Previous experience of work in an IDT/MDT. Experience supervising other staff or students Experience of project work and identifying and implementing evidence based practise. Audit and research experience E/D How Tested E E E A A A/I D E A A/I E E A/I A/I E A/I D A D A/I E A/R E A/I E A/I E D A/I A/I D A/I EVIDENCE TO SUPPORT ASSESSMENT 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 Skills and Knowledge Ability to work unsupervised at a specialist level as a competent autonomous practitioner Ability to manage own workload assessing and treating acute, chronic and progressive complex and challenging patients and to determine priorities. Application of sound clinical reasoning to a diverse neurologically impaired patient group demonstrating specialist analytical skills and use of objective measures. Ability to plan develop, co-ordinate and adapt appropriate physiotherapy treatment responding to functional changes and changes in medical condition. Demonstrate good time management, prioritising and changing plans as appropriate to allow for day to day changes in staffing and patients conditions. Ability to work efficiently, effectively and professionally within the MDT/IDT Excellent interpersonal and communication skills. Ability to reflect and critically appraise own performance. Evidence of initiative. Ability to maintain judgement under pressure. Innovative and forward thinking approach. Ability to prepare and deliver presentations. Computer literate including use of Word, email and internet services. Ability to prepare clear and concise patient reports. Ability to communicate complex and sensitive information about well being to anxious patients and relatives. Committed to personal and team development Effective oral communication skills with patients who may have cognitive or communication difficulties, line managers, other Health Care Professionals, demonstrating negotiating skills and ability to manage and diffuse potential conflict. Constructive assertiveness. Ability to deputise for line manager, take on key worker / coordinator role and to demonstrate an understanding of the teams dynamics. Application of health and safety and risk management policies Ability to advise other health care professionals on a 24 hour approach for the management of patients. Evidence of concise written communication. Ability to adhere to retaining confidentiality. E A/I E A/I E A/I E I E A/I E I E I E A/I E E E E E A/I I I I A/I E A/I E A/I E E A/I A/I E E I A/I E I E E I A/I 4.1 4.2 4.3 4.4 Other Requirements The physical skills and capabilities for the assessment and skilled therapeutic treatment of patients with acute, chronic and progressive neurological conditions on the wards, in the therapy treatment areas and in the community visits including home visits and in long term care settings. Willingness to work flexibly. Ability to understand and comply with GPG policies. Valid Driving Licence E A/I E E I I D A Effort and Environment Job Title: Specialist Physiotherapist in Neurology Team: Neurological Physiotherapy Team Grade: Band 7 Effort and Environment Factors Physical Effort Mental Effort Frequent need for moderate physical effort in the lifting and moving of weights (over 5kg) ongoing throughout each day in the rehabilitation of neurological patients e.g. mobilising, transferring and facilitating patients. Moderate physical effort is required for prolonged periods of time e.g. when supporting the patient in a sitting position, supporting limbs during splinting, supporting the patient when facilitating gait. A large range of positions and postures must be adopted on a regular basis to achieve this. Treatment sessions last on average 45 mins but may vary from 20 mins to 2 hours. Sessions often run back to back with no break. The effort involved in moving patients/beds/hoists and equipment is regularly increased by restricted space. Prolonged focused concentration (to minutiae) required in analysing the patients’ condition and adjusting or changing treatment interaction during each face-to-face contact with the patients to ensure safety and quality rehabilitation. Pro-actively engage with the patient during assessment and treatment. Frequently adapt intervention and respond to unpredictable situations. When not with the patients, high concentration is needed when attending meetings that can last up to 2 hours e.g. IDT meetings, compiling reports alone or within an interdisciplinary group. Throughout the day there is a need to be actively thinking, planning and organising within each activity. Work is constantly interrupted throughout the day by phone calls and the need to answer people’s questions, there is a lack of privacy and constant background activity and noise within the office space. Mental Effort (continued) Emotional Effort Working Conditions There is an imposed time pressure on all activities due to time constraints, unpredictable nature of the work, frequent interruptions and dealing with unplanned absence. The logistics of consistently re-timetabling/re-prioritising whilst being cognisant to the impact of any changes on patients and on other professionals represents a daily complex challenge. Throughout the day there is a requirement to rapidly switch attention, concentration and problem solving between different domains (e.g. assessment/treatment, to dealing with distressed or angry relatives, to careful wording of computerised reports). Daily exposure to patients with complex needs including behavioural problems that can manifest as verbal and physical inappropriateness/aggression. Regular need within the job to discuss upsetting news to patient and family regarding potential physical outcome e.g. whether a patient is likely to walk again or not, or the recommendation that further physiotherapy treatment is not appropriate. Frequently expected to respond to patients and their cares who may be questioning and challenging your practice. On an ongoing basis there is a need for the therapist to provide energy to motivate patients. Regularly on a daily basis involved with dealing with uncontained body fluids and participating in washing patients who have soiled themselves as part of or prior to treatment sessions. Exposure to smells on a daily basis and high temperatures within the Department. Regular exposure to verbal/physical inappropriate and aggressive behaviour. This can be daily dependant on the caseload of patients. There is no individualised desk space to work in the staff office. Sign-off sheet Job Title: Specialist Physiotherapist in Neurology Team: Neurological Physiotherapy Team Grade: Band 7 Declarations Post-holder: I confirm my agreement that this job description (including person specification) is a proper reflection of my job. Signed: Date: Name: Line Manager: I confirm my agreement that this job description (including person specification) is a proper reflection of the job of the post-holder for whom I am the line manager. Signed: Date: Name: Job Title: