West Valley College Institutional Self Evaluation Report In support of Reaffirmation of Accreditation Submitted by: West Valley College 14000 Fruitvale Avenue Saratoga, CA 95070 To: Accrediting Commission for Community and Junior Colleges Western Association of Schools and Colleges Certification of the Institutional Self Evaluation Report [ West Valley College Self Evaluation Report] March 2014 | Table of Contents 4 [ West Valley College Self Evaluation Report] March 2014 Table of Contents Certification of the Institutional Self Evaluation Report ......................................... 3 Introduction ............................................................................................................ 7 History .................................................................................................................. 7 Area Demographic................................................................................................ 8 Service Area Labor Market ................................................................................. 10 Student Enrollment Data.................................................................................... 11 Organization of the Self-Study and Timeline ................................................. 18 Organizational Information .............................................................................. 22 Function Map ........................................................................................................ 24 Actionable Improvement Plans.............................................................................47 Certification of Continued Institutional Compliance with Eligibility Requirements74 Certification of Continued Institutional Compliance with Commission Policies .. 82 Responses to Recommendations from the Most Recent Educational Quality and Institutional Effectiveness Review ..................................................................... 86 Recommendation 1: ........................................................................................... 86 Recommendation 2 ............................................................................................ 91 Recommendation 3 ............................................................................................ 96 Recommendation 4 ............................................................................................ 99 Recommendation 5 .......................................................................................... 105 Standard I: Institutional Mission and Effectiveness ............................................ 108 Standard IA: Mission ........................................................................................ 108 Standard IB: Improving Institutional Effectiveness .......................................... 115 Standard II: Student Learning Programs and Services ........................................ 132 Standard IIA: Instructional Programs ............................................................... 132 Standard IIB: Student Support Services .......................................................... 201 Standard IIC: Library and Learning Support Services ....................................... 254 Standard III: Resources........................................................................................ 280 Standard IIIA: Human Resources ..................................................................... 280 | Table of Contents 5 [ West Valley College Self Evaluation Report] March 2014 Standard IIIB: Physical Resources..................................................................... 322 Standard IIIC: Technology Resources............................................................. 348 Standard IIID: Financial Resources................................................................. 377 Standard IV: Leadership and Governance ......................................................... 432 Standard IVA: Decision-Making Roles and Processes..................................... 432 Standard IVB: Board and Administrative Organization .................................. 453 | Table of Contents 6 [West Valley College Self Evaluation Report] March 2014 Introduction History West Valley College is a public California Community College located on the west side of Silicon Valley, in the foothills of the Santa Cruz Mountains, 50 miles south of San Francisco. Continuing a nearly 50-year tradition, West Valley College offers dynamic career programs for today’s job market, professional certificates, and degree programs with exceptional preparation for transfer to four-year colleges and universities. The first public meeting convened to address the formation of the West Valley Joint Community College District was held in July 1962. In October of that year, the California State Board of Education approved the District’s formation, and in January 1963, the voters residing within the Campbell, Los Gatos-Saratoga, and Santa Clara High School Districts established the District. The District’s first college, West Valley Junior College, became operational in September 1964, at the 12½ acre remodeled Campbell Grammar School. The 19641965 academic year began with an enrollment of 3,203 students. One hundred courses were offered that first year. The following year the name was changed to West Valley College. In 1964, the 143-acre Fruitvale-Allendale site in Saratoga was purchased. Funding from the State Junior College Construction Act was obtained, and between 1964 and 1974 the campus was developed. Historically, West Valley College has served the geographic areas surrounding Saratoga, Los Gatos, and Campbell. These traditional feeder communities comprise the majority of the college’s enrollment; however, with the Highway 85 corridor well-established, large numbers of students come to West Valley College from Blossom Valley, Almaden Valley, eastern and southern San Jose, and from as far away as Salinas and Marin Counties. The college originally embraced a traditional curriculum with a primary focus on the transfer of students to statewide and local four-year colleges and universities. Today, the college is a leader in the delivery of education in a variety of modes to a broad range of students in Silicon Valley and beyond. | Introduction 7 [West Valley College Self Evaluation Report] March 2014 Area Demographic West Valley College is located in Santa Clara County, the largest county in the San Francisco Bay Area. The county measures approximately 1,316 square miles and is located at the southern end of the San Francisco Bay. According to California’s Department of Finance, Santa Clara County is home to more than 1.8 million persons and by the year 2020, is projected to total almost 2 million residents. The county is the largest of the nine Bay Area counties (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma). Santa Clara County is the fifth most populous county in California, with approximately 24 percent of the Bay Area’s total population living within its jurisdiction. Between 1990 and 2000, the county grew by 185,008, or 12 percent. From 2000 to 2010, the county's population increased from 1,682,585 to 1,781,642, an almost 6% increase in population. According to the Association of Bay Area Governments Projection 2009, by 2020, Santa Clara County's population is projected to increase to 2,063,100. Between 2000 and 2010, most of the population growth in Santa Clara County occurred in San Jose and in the North Valley cities (Campbell, Cupertino, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale). Although, North Valley cities experienced a larger increase in population numbers, the Southern Valley cities (Morgan Hill and Gilroy) experienced a larger percentage increase in population. Household and Demographic Characteristics As of 2010, there were 604,204 households in Santa Clara County. This is a 6.7% increase in the number of households from 2000. The number of people living in each household decreased slightly from 2.92 persons per household in 2000, to 2.90 in 2010. Homeowner vacancy rates have stayed steady at 1.4% since | Introduction 8 [West Valley College Self Evaluation Report] March 2014 2000. Rental vacancy rates have risen from 1.8% in 2000 (at the height of the dot.com boom) to 4.3% in 2010. Race and Ethnicity Characteristics Santa Clara County is made up of people from diverse cultures, nationalities, and racial groups. As of 2010, the Hispanic or Latino population (from all races) comprises 26.9% of the total population. The rest of the population (not ethnically Hispanic) includes 35.2% Whites, 31.7% Asians, 2.4% Black, 0.4% Native Hawaiian or Pacific Islander, and 3.2% of the population was of some other race or two or more races. Many people bring diverse cultures into Santa Clara County from places outside of the United States. In 2009, approximately 36% of the population in Santa Clara County was born outside of the United States. Income Characteristics Santa Clara County has one of the highest personal income levels in the Bay Area and in the State of California. In 1999, Santa Clara County had the second highest median household (people living together whether related or not) income ($85,215) of all California counties. Additionally, Santa Clara County had the third highest median family income ($97,669) and fourth highest per capita income ($37,598) of all California counties. Socio-economic data | Introduction 9 [West Valley College Self Evaluation Report] March 2014 Service Area Labor Market Regional Trends Region ● San Jose-Sunnyvale-Santa Clara, CA (41940) ● State 2012 Jobs 915,140 14,958,396 2013 Jobs 943,337 15,281,022 % Change 3.1% 2.2% Growing/Declining Occupations Occupation Janitors and Cleaners, Except Maids and Housekeeping Cleaners (37-2011) Software Developers, Applications (15-1132) Software Developers, Systems Software (15-1133) Postal Service Mail Carriers (43-5052) Aerospace Engineers (17-2011) Farmworkers and Laborers, Crop, Nursery, and Greenhouse (45-2092) Change in Jobs (2012-2013) 1,067 1,012 963 -87 -92 -95 | Introduction 10 [West Valley College Self Evaluation Report] March 2014 Growing/Declining Industries Industry Electronic Computer Manufacturing (334111) Custom Computer Programming Services (541511) Other Scientific and Technical Consulting Services (541690) Guided Missile and Space Vehicle Manufacturing (336414) Telephone Apparatus Manufacturing (334210) Instrument Manufacturing for Measuring and Testing Electricity and Electrical Signals (334515) Change in Jobs (2012-2013) 2,880 1,838 1,275 -391 -512 -691 Largest Openings/Completions Gaps Occupation Market Research Analysts and Marketing Specialists (13-1161) Computer Systems Analysts (15-1121) Network and Computer Systems Administrators (15-1142) Sales Engineers (41-9031) Database Administrators (15-1141) Related Completions (2012) 96 66 5 0 12 Annual Openings (2013) 451 325 192 108 86 Student Enrollment Data Student enrollment trends have seen a steady decline since 2009. The state financial crisis from 2009-2011 included a workload reduction that led to a drop in some enrollment metrics. | Introduction 11 [West Valley College Self Evaluation Report] March 2014 Most students at West Valley College are 20 to 24 years of age; although there is a large population of older adults (50+) and teenagers (19 years of age or less) A little more than half of the 10,288 students are female. Of the students enrolled, 84% attended classes on campus as opposed to using distance education (online) courses. | Introduction 12 [West Valley College Self Evaluation Report] March 2014 The majority of West Valley Students attend on a part time basis. In fall 2012, the greatest percentage of students (25%) enrolled in 3 – 6 units for the semester. Fall 2012 Units of Enrollment Most West Valley Students attend the college with the goal of transferring to a four-year institution. The newly enacted Student Success Initiative should result in a decline in undecided or unreported goals as now every student will be required to declare a course of study while completing the mandated matriculation process. | Introduction 13 [West Valley College Self Evaluation Report] March 2014 | Introduction 14 [West Valley College Self Evaluation Report] March 2014 West Valley College Persistence from 2008-2013 West Valley College Students taking at least 30 units | Introduction 15 [West Valley College Self Evaluation Report] March 2014 West Valley College Student Success Rate from 2008-2013 West Valley College Completion/SPAR from 2008-2013 | Introduction 16 [West Valley College Self Evaluation Report] March 2014 West Valley College’s 6 year Transfer Velocity from 2008-2013 | Introduction 17 [West Valley College Self Evaluation Report] March 2014 Organization of the Self-Study Standard 1 Institutional Mission and Effectiveness Standard 3: Resources Co-Chairs: Writing Committee Members Co-Chairs: John Hannigan (faculty) Jean Finch (faculty) Pat Fenton (administrator) Inge Bond (Administrator) Rebecca Wong (faculty) Stephanie Kashima (administrator) Standard 3A: Human Resources Cathy Aimonetti (classified) Co-chairs: Writing Committee Members Paula Flynn (classified) Stacy Hopkins (faculty) Diane Hurd (faculty) Herlisa Hamp (classified) John Vlahos (faculty) Standard 2: Student Learning Programs and Services Co-Chairs: Michael Burke (associate faculty) Kuni Hay (administrator) Heidi Diamond (faculty) Standard 2A: Instructional Programs Standard 3B: Physical Resources Co-chairs: Writing Committee Members Co-chairs: Writing Committee Members Kuni Hay (administrator) Peggy Mathieson (faculty) Frank Kobayashi (administrator) Soroush Ghahramani (faculty) Heidi Diamond (faculty) Cheryl Miller (faculty) Steve McCann (faculty) Betsy Sandford (faculty) Star Underwood (classified) Sandy Dinh (classified) Standard 2B: Student Support Services Standard 3C: Technology Resources Co-chairs Writing Committee Members Co-chairs Writing Committee Members Victoria Hindes (administrator) Gretchen Ehlers (faculty) Fred Chow (administrator) Melissa Ceresa (faculty) Carol Pavan (faculty) Elise Johnson (faculty) Scott Ludwig (classified) Kelly Cooper (faculty) Vicky Kalivitis (faculty) Michelle Donohue-Mendoza (classified) Joe McDevitt (classified) Elizabeth Ochoa (classified ) Standard 2C: Library and Learning Resources Standard 3D: Financial Resources Co-chairs Writing Committee Members Co-chairs Writing Committee Members Maryanne Mills (faculty) Rachel Sandoval (faculty) Pat Fenton (administrator) Becky Perelli (faculty) Michelle Francis (faculty) Tanya Hanton (classified) Stephanie Kashima (administrator) Rebecca McConnell (classified) Standard 4 : Leadership and Governance Co-Chairs: Writing Committee Members Lance Shoemaker (faculty) Cynthia Reiss (faculty) | Introduction 18 [West Valley College Self Evaluation Report] March 2014 Laurel Kinley (classified) Nichola Gutierrez (faculty) Brenda Rogers (classified) | Introduction 19 [West Valley College Self Evaluation Report] March 2014 West Valley College Accreditation Self Study Preparation Timeline 2012-2013 August All College Day presentation on Accreditation , Integrated Planning and Resource Allocation, and Student Success Act September Reconvene Steering committee (SC) Writing process begins SC Co-chairs reconvene writing teams, begin writing process Student and Employee survey results inclusion in the document Identify district-wide committee reports and confirm status October Transfer outline contents to writing template 10/19: First draft due in Angel 10/26: Steering Committee review Editor begins editing across standards for consistency and evidence organization November Writing by writing team and review by the Steering committee Continue Evidence organizati on online continues December Draft check via Steering Committee Prepare for campus-wide draft Ensure all necessary reports on campus and district-wide to be in good shape review January Editing continues Evidence organizatio n continues February Campuswide draft review and feedback March April Editing and evidence organization continues Editing and evidence organizatio n continues Editing continues including campuswide feedback Prepare for President’s review of the draft DisJoint continues | Introduction 20 May ask College Council for initial review May ”Snap Shot” taken Editing and evidence organizatio n continues June Editing and evidence organizati on continues [West Valley College Self Evaluation Report] March 2014 West Valley College Accreditation Self Study Preparation Timeline 2013-2014 July Finetune editing and Evidence link check Identify and plan for Accredit ation team room and evidence room set up August Finalize editing All College Day Campu s-wide review September College Council (1st review) October College Council (final approval) President’s approval November Evidence link check, hard evidence organiza tion Report submitte d to Chancell or and the Board of Trustees (?) First reading December Printed docum ents and CDs are ready All distanc elearnin g course Board of Trustees final approva l (?) access check January Submission to ACCJC (8 weeks prior to the visit) Begin preparatio n for the team visit, logistic arrangeme nts Steering Committee team visit orientation Campuswide visiting team orientation | Introduction 21 February Hotel and other arrangem ents ready for the team Evidence check March Team visit Week of 3/17/ 14 [West Valley College Self Evaluation Report] March 2014 Organizational Information | Introduction 22 [West Valley College Self Evaluation Report] March 2014 | Introduction 23 [West Valley College Self Evaluation Report] March 2014 Function Map Standard I: Institutional Mission and Effectiveness A. MISSION The institution has a statement of mission that defines the institution’s broad educational purposes, its intended student population, and its commitment to achieving student learning. College District 1. The institution establishes student learning programs and services aligned with its purposes, P S its character, and its student population. 2. The mission statement is approved by the governing board and published. SH SH 3. Using the institution's governance and decision-making processes, the institution reviews its mission statement on a regular basis and revises it as necessary. 4. The institution’s mission is central to institutional planning and decision-making. P S P S B. IMPROVING INSTITUTIONAL EFFECTIVENESS The institution demonstrates a conscious effort to produce and support student learning, measures that learning, assesses how well learning is occurring, and makes changes to improve student learning. The institution also organizes its key processes and allocates its resources to effectively support student learning. The institution demonstrates its effectiveness by providing 1) evidence of the achievement of student learning outcomes and 2) evidence of institution and program performance. The institution uses ongoing and systematic evaluation and planning to refine its key processes and improve student learning. College | Function Map 24 District [West Valley College Self Evaluation Report] March 2014 1. The institution maintains an ongoing, collegial, self-reflective dialogue about the continuous improvement of student learning and institutional processes. P S 2. The institution sets goals to improve its effectiveness consistent with its stated purposes. The institution articulates its goals and states the objectives derived from them in measurable terms so that the degree to which they are achieved can be determined and widely discussed. The institutional members understand these goals and work collaboratively toward their achievement. P S 3. The institution assesses progress toward achieving its stated goals and makes decisions regarding the improvement of institutional effectiveness in an ongoing and systematic cycle of evaluation, integrated planning, resource allocation, implementation, and re-evaluation. Evaluation is based on analyses of both quantitative and qualitative data. P S The institution provides evidence that the planning process is broad-based, offers opportunities for input by appropriate constituencies, allocates necessary resources, and leads to improvement of institutional effectiveness. P S 5. The institution uses documented assessment results to communicate matters of quality assurance to appropriate constituencies. P S 6. The institution assures the effectiveness of its ongoing planning and resource allocation processes by systematically reviewing and modifying, as appropriate, all parts of the cycle, including institutional and other research efforts. P S 7. The institution assesses its evaluation mechanisms through a systematic review of their effectiveness in improving instructional programs, student support services, and library and other learning support services. P S 4. | Function Map 25 [West Valley College Self Evaluation Report] March 2014 Standard II: Student Learning Programs and Services A. INSTRUCTIONAL PROGRAMS The institution offers high-quality instructional programs in recognized and emerging fields of study that culminate in identified student outcomes leading to degrees, certificates, employment, or transfer to other higher education institutions or programs consistent with its mission. Instructional programs are systematically assessed in order to assure currency, improve teaching and learning strategies, and achieve stated student learning outcomes. The provisions of this standard are broadly applicable to all instructional activities offered in the name of the institution. 1. The institution demonstrates that all instructional programs, regardless of location or means of delivery, address and meet the mission of the institution and uphold its integrity. a. The institution identifies and seeks to meet the varied educational needs of its students through programs consistent with their educational preparation and the diversity, demographics, and economy of its communities. The institution relies upon research and analysis to identify student learning needs and to assess progress toward achieving stated learning outcomes. b. The institution utilizes delivery systems and modes of instruction compatible with the objectives of the curriculum and appropriate to the current and future needs of its students. c. The institution identifies student learning outcomes for courses, programs, certificates, and degrees; assesses student achievement of those outcomes; and uses assessment results to make improvements. | Function Map 26 College District P S P S P S P S College District [West Valley College Self Evaluation Report] March 2014 2. The institution assures the quality and improvement of all instructional courses and programs offered in the name of the institution, including collegiate, developmental, and pre-collegiate courses and programs, continuing and community education, study abroad, short-term training courses and programs, programs for international students, and contract or other special programs, regardless of type of credit awarded, delivery mode, or location. P S a. The institution uses established procedures to design, identify learning outcomes for, approve, administer, deliver, and evaluate courses and programs. The institution recognizes the central role of its faculty for establishing quality and improving instructional courses and programs. P S b. The institution relies on faculty expertise and the assistance of advisory committees when appropriate to identify competency levels and measurable student learning outcomes for courses, certificates, programs including general and vocational education, and degrees. The institution regularly assesses student progress towards achieving those outcomes. P S c. High-quality instruction and appropriate breadth, depth, rigor, sequencing, time to completion, and synthesis of learning characterize all programs. P S d. The institution uses delivery modes and teaching methodologies that reflect the diverse needs and learning styles of its students. P S e. The institution evaluates all courses and programs through an on-going systematic review of their relevance, appropriateness, achievement of learning outcomes, currency, and future needs and plans. P S College District | Function Map 27 [West Valley College Self Evaluation Report] March 2014 f. The institution engages in ongoing, systematic evaluation and Integrated Planning and Resource Allocation to assure currency and measure achievement of its stated student learning outcomes for courses, certificates, programs including general and vocational education, and degrees. The institution systematically strives to improve those outcomes and makes the results available to appropriate constituencies. P S g. If an institution uses departmental course and/or program examinations, it validates their effectiveness in measuring student learning and minimizes test biases. P S h. The institution awards credit based on student achievement of the course’s stated learning outcomes. Units of credit awarded are consistent with institutional policies that reflect generally accepted norms or equivalencies in higher education. P S i. The institution awards degrees and certificates based on student achievement of a program’s stated learning outcomes. P S 3. The institution requires of all academic and vocational degree programs a component of general education based on a carefully considered philosophy that is clearly stated in its catalog. The institution, relying on the expertise of its faculty, determines the appropriateness of each course for inclusion in the general education curriculum by examining the stated learning outcomes for the course. General education has comprehensive learning outcomes for the students who complete it, including the following: P S a. An understanding of the basic content and methodology of the major areas of knowledge: areas include the humanities and fine arts, the natural sciences, and the social sciences. P S College | Function Map 28 District [West Valley College Self Evaluation Report] March 2014 b. A capability to be a productive individual and lifelong learner: skills include oral and written communication, information competency, computer literacy, scientific and quantitative reasoning, critical analysis/logical thinking, and the ability to acquire knowledge through a variety of means. P S c. A recognition of what it means to be an ethical human being and effective citizen: qualities include an appreciation of ethical principles; civility and interpersonal skills; respect for cultural diversity; historical and aesthetic sensitivity; and the willingness to assume civic, political, and social responsibilities locally, nationally, and globally. P S P S P S P S 4. All degree programs include focused study in at least one area of inquiry or in an established interdisciplinary core. 5. Students completing vocational and occupational certificates and degrees demonstrate technical and professional competencies that meet employment and other applicable standards and are prepared for external licensure and certification. 6. The institution assures that students and prospective students receive clear and accurate information about educational courses and programs and transfer policies. The institution describes its degrees and certificates in terms of their purpose, content, course requirements, and expected student learning outcomes. In every class section students receive a course syllabus that specifies learning objectives consistent with those in the institution’s officially approved course outline. | Function Map 29 [West Valley College Self Evaluation Report] March 2014 College District a. The institution makes available to its students clearly stated transfer-of-credit policies in order to facilitate the mobility of students without penalty. In accepting transfer credits to fulfill degree requirements, the institution certifies that the expected learning outcomes for transferred courses are comparable to the learning outcomes of its own courses. Where patterns of student enrollment between institutions are identified, the institution develops articulation agreements as appropriate to its mission. P S b. When programs are eliminated or program requirements are significantly changed, the institution makes appropriate arrangements so that enrolled students may complete their education in a timely manner with a minimum of disruption. P S c. The institution represents itself clearly, accurately, and consistently to prospective and current students, the public, and its personnel through its catalogs, statements, and publications, including those presented in electronic formats. It regularly reviews institutional policies, procedures, and publications to assure integrity in all representations about its mission, programs, and services. P S 7. In order to assure the academic integrity of the teaching-learning process, the institution uses and makes public governing board- adopted policies on academic freedom and responsibility, student academic honesty, and specific institutional beliefs or worldviews. These policies make clear the institution’s commitment to the free pursuit and dissemination of knowledge. P S a. Faculty distinguishes between personal conviction and professionally accepted views in a discipline. They present data and information fairly and objectively. P S b. The institution establishes and publishes clear expectations concerning student academic honesty and the consequences for dishonesty. P S | Function Map 30 [West Valley College Self Evaluation Report] March 2014 c. Institutions that require conformity to specific codes of conduct of staff, faculty, administrators, or students, or that seek to instill specific beliefs or worldviews, give clear prior notice of such policies, including statements in the catalog and/or appropriate faculty or student handbooks. 8. Institutions offering curricula in foreign locations to students other than U.S. nationals operate in conformity with standards and applicable Commission policies. P S N/A N/A B. STUDENT SUPPORT SERVICES The institution recruits and admits diverse students who are able to benefit from its programs, consistent with its mission. Student support services address the identified needs of students and enhance a supportive learning environment. The entire student pathway through the institutional experience is characterized by a concern for student access, progress, learning, and success. The institution systematically assesses student support services using student learning outcomes, faculty and staff input, and other appropriate measures in order to improve the effectiveness of these services. College District 1. The institution assures the quality of student support services and demonstrates that these services, regardless of location or means of delivery, support student learning and enhance achievement of the mission of the institution. P S 2. The institution provides a catalog for its constituencies with precise, accurate, and current information concerning the following: a. General Information, b. Requirements, c. Major Policies Affecting Students, d. Locations or publications where other policies may be found. P S 3. The institution researches and identifies the learning support needs of its student population and provides appropriate services and programs to address those needs. P S | Function Map 31 [West Valley College Self Evaluation Report] March 2014 College a. The institution assures equitable access to all of its students by providing appropriate, comprehensive, and reliable services to students regardless of service location or delivery method. b. The institution provides an environment that encourages personal and civic responsibility, as well as intellectual, aesthetic, and personal development for all of its students. c. The institution designs, maintains, and evaluates counseling and/or academic advising programs to support student development and success and prepares faculty and other personnel responsible for the advising function. District P S P S P S d. The institution designs and maintains appropriate programs, practices, and services that support and enhance student understanding and appreciation of diversity. P S e. The institution regularly evaluates admissions and placement instruments and practices to validate their effectiveness while minimizing biases. P S P S P S f. The institution maintains student records permanently, securely, and confidentially, with provision for secure backup of all files, regardless of the form in which those files are maintained. The institution publishes and follows established policies for release of student records. 4. The institution evaluates student support services to assure their adequacy in meeting identified student needs. Evaluation of these services provides evidence that they contribute to the achievement of student learning outcomes. The institution uses the results of these evaluations as the basis for improvement. | Function Map 32 [West Valley College Self Evaluation Report] March 2014 C. LIBRARY AND LEARNING SUPPORT SERVICES Library and other learning support services for students are sufficient to support the institution’s instructional programs and intellectual, aesthetic, and cultural activities in whatever format and wherever they are offered. Such services include library services and collections, tutoring, learning centers, computer laboratories, and learning technology development and training. The institution provides access and training to students so that library and other learning support services may be used effectively and efficiently. The institution systematically assesses these services using student learning outcomes, faculty input, and other appropriate measures in order to improve the effectiveness of the services. College District 1. The institution supports the quality of its instructional programs by providing library and other learning support services that are sufficient in quantity, currency, depth, and variety to facilitate educational offerings, regardless of location or means of delivery. P S a. Relying on appropriate expertise of faculty, including librarians and other learning support services professionals, the institution selects and maintains educational equipment and materials to support student learning and enhance the achievement of the mission of the institution. P S b. The institution provides ongoing instruction for users of library and other learning support services so that students are able to develop skills in information competency. P S c. The institution provides students and personnel responsible for student learning programs and services adequate access to the library and other learning support services, regardless of their location or means of delivery. P S d. The institution provides effective maintenance and security for its library and other learning support services. P S | Function Map 33 [West Valley College Self Evaluation Report] March 2014 e. When the institution relies on or collaborates with other institutions or other sources for library and other learning support services for its instructional programs, it documents that formal agreements exist and that such resources and services are adequate for the institution’s intended purposes, are easily accessible, and utilized. The performance of these services is evaluated on a regular basis. The institution takes responsibility for and assures the reliability of all services provided either directly or through contractual arrangement. P S 2. The institution evaluates library and other learning support services to assure their adequacy in meeting identified student needs. Evaluation of these services provides evidence that they contribute to the achievement of student learning outcomes. The institution uses the results of these evaluations as the basis for improvement. P S Standard III: Resources A. HUMAN RESOURCES The institution employs qualified personnel to support student learning programs and services wherever offered and by whatever means delivered, and to improve institutional effectiveness. Personnel are treated equitably, are evaluated regularly and systematically, and are provided opportunities for professional development. Consistent with its mission, the institution demonstrates its commitment to the significant educational role played by persons of diverse backgrounds by making positive efforts to encourage such diversity. Human resource planning is integrated with institutional planning. 1. The institution assures the integrity and quality of its programs and services by employing personnel who are qualified by appropriate education, training, and experience to provide and support these programs and services. | Function Map 34 College District P S [West Valley College Self Evaluation Report] March 2014 a. Criteria, qualifications, and procedures for selection of personnel are clearly and publicly stated. Job descriptions are directly related to institutional mission and goals and accurately reflect position duties, responsibilities, and authority. Criteria for selection of faculty include knowledge of the subject matter or service to be performed (as determined by individuals with discipline expertise), effective teaching, scholarly activities, and potential to contribute to the mission of the institution. Institutional faculty play a significant role in selection of new faculty. Degrees held by faculty and administrators are from institutions accredited by recognized U.S. accrediting agencies. Degrees from non- U.S. institutions are recognized only if equivalence has been established. a. The institution assures the effectiveness of its human resources by evaluating all personnel systematically and at stated intervals. The institution establishes written criteria for evaluating all personnel, including performance of assigned duties and participation in institutional responsibilities and other activities appropriate to their expertise. Evaluation processes seek to assess effectiveness of personnel and encourage improvement. Actions taken following evaluations are formal, timely, and documented. b. Faculty and others directly responsible for student progress toward achieving stated student learning outcomes have, as a component of their evaluation, effectiveness in producing those learning outcomes. c. The institution upholds a written code of professional ethics for all of its personnel. | Function Map 35 SH SH College District SH SH P S SH SH [West Valley College Self Evaluation Report] March 2014 2. The institution maintains a sufficient number of qualified faculty with full-time responsibility to the institution. The institution has a sufficient number of staff and administrators with appropriate preparation and experience to provide the administrative services necessary to support the institution’s mission and purposes. P S 3. The institution systematically develops personnel policies and procedures that are available for information and review. Such policies and procedures are equitably and consistently administered. S P a. The institution establishes and adheres to written policies ensuring fairness in all employment procedures. S P b. The institution makes provision for the security and confidentiality of personnel records. Each employee has access to his/her personnel records in accordance with law. S P College District SH SH SH SH SH SH SH SH 4. The institution demonstrates through policies and practices an appropriate understanding of and concern for issues of equity and diversity. a. The institution creates and maintains appropriate programs, practices, and services that support its diverse personnel. b. The institution regularly assesses its record in employment equity and diversity consistent with its mission. c. The institution subscribes to, advocates, and demonstrates integrity in the treatment of its administration, faculty, staff and students. | Function Map 36 [West Valley College Self Evaluation Report] March 2014 5. The institution provides all personnel with appropriate opportunities for continued professional development, consistent with the institutional mission and based on identified teaching and learning needs. a. The institution plans professional development activities to meet the needs of its personnel. b. With the assistance of the participants, the institution systematically evaluates professional development programs and uses the results of these evaluations as the basis for improvement. 6. Human resource planning is integrated with institutional planning. The institution systematically assesses the effective use of human resources and uses the results of the evaluation as the basis for improvement. | Function Map 37 P S P S P S P S [West Valley College Self Evaluation Report] March 2014 B. PHYSICAL RESOURCES Physical resources, which include facilities, equipment, land, and other assets, support student learning programs and services and improve institutional effectiveness. Physical resource planning is integrated with institutional planning. College District SH SH SH SH SH SH 2. To assure the feasibility and effectiveness of physical resources in supporting institutional programs and services, the institution plans and evaluates its facilities and equipment on a regular basis, taking utilization and other relevant data into account. P S a. Long-range capital plans support institutional improvement goals and reflect projections of the total cost of ownership of new facilities and equipment. SH SH b. Physical resource planning is integrated with institutional planning. The institution systematically assesses the effective use of physical resources and uses the results of the evaluation as the basis for improvement. P S 1. The institution provides safe and sufficient physical resources that support and assure the integrity and quality of its programs and services, regardless of location or means of delivery. a. The institution plans, builds, maintains, and upgrades or replaces its physical resources in a manner that assures effective utilization and the continuing quality necessary to support its programs and services. b. The institution assures that physical resources at all locations where it offers courses, programs, and services are constructed and maintained to assure access, safety, security, and a healthful learning and working environment. | Function Map 38 [West Valley College Self Evaluation Report] March 2014 C. TECHNOLOGY RESOURCES Technology resources are used to support student learning programs and services and to improve institutional effectiveness. Technology planning is integrated with institutional planning. College District SH SH S P b. The institution provides quality training in the effective application of its information technology to students and personnel. SH SH c. The institution systematically plans, acquires, maintains, and upgrades or replaces technology infrastructure and equipment to meet institutional needs. SH SH d. The distribution and utilization of technology resources support the development, maintenance, and enhancement of its programs and services. SH SH 2. Technology planning is integrated with institutional planning. The institution systematically assesses the effective use of technology resources and uses the results of evaluation as the basis for improvement. P S 1. The institution assures that any technology support it provides is designed to meet the needs of learning, teaching, college-wide communications, research, and operational systems. a. Technology services, professional support, facilities, hardware, and software are designed to enhance the operation and effectiveness of the institution. | Function Map 39 [West Valley College Self Evaluation Report] March 2014 D. FINANCIAL RESOURCES Financial resources are sufficient to support student learning programs and services and to improve institutional effectiveness. The distribution of resources supports the development, maintenance, and enhancement of programs and services. The institution plans and manages its financial affairs with integrity and in a manner that ensures financial stability. The level of financial resources provides a reasonable expectation of both short-term and long-term financial solvency. Financial resource planning is integrated with institutional planning. College District P S a. Financial planning is integrated with and supports all institutional planning. P S b. Institutional planning reflects realistic assessment of financial resource availability, development of financial resources, partnerships, and expenditure requirements. P S SH SH P S P S 1. The institution relies upon its mission and goals as the foundation for financial planning. c. When making short-range financial plans, the institution considers its long-range financial priorities to assure financial stability. The institution clearly identifies and plans for payment of liabilities and future obligations. d. The institution clearly defines and follows its guidelines and processes for financial planning and budget development, with all constituencies having appropriate opportunities to participate in the development of institutional plans and budgets. 2. To assure the financial integrity of the institution and responsible use of financial resources, the financial management system has appropriate control mechanisms and widely disseminates dependable and timely information for sound financial decision making. | Function Map 40 [West Valley College Self Evaluation Report] March 2014 College District a. Financial documents, including the budget and independent audit, reflect appropriate allocation and use of financial resources to support student learning programs and services. Institutional responses to external audit findings are comprehensive, timely, and communicated appropriately. SH SH b. Appropriate financial information is provided throughout the institution. P S S P P S P S SH SH P S P S c. The institution has sufficient cash flow and reserves to maintain stability, strategies for appropriate risk management, and realistic plans to meet financial emergencies and unforeseen occurrences. d. The institution practices effective oversight of finances, including management of financial aid, grants, externally funded programs, contractual relationships, auxiliary organizations or foundations, and institutional investments and assets. e. All financial resources, including those from auxiliary activities, fund-raising efforts, and grants are used with integrity in a manner consistent with the mission and goals of the institution. f. Contractual agreements with external entities are consistent with the mission and goals of the institution, governed by institutional policies, and contain appropriate provisions to maintain the integrity of the institution. g. The institution regularly evaluates its financial management processes, and the results of the evaluation are used to improve financial management systems. 3. The institution systematically assesses the effective use of financial resources and uses the results of the evaluation as the basis for improvement. | Function Map 41 [West Valley College Self Evaluation Report] March 2014 Standard IV: Leadership and Governance A. DECISION-MAKING ROLES AND PROCESSES The institution recognizes that ethical and effective leadership throughout the organization enables the institution to identify institutional values, set and achieve goals, learn, and improve. College District 1. Institutional leaders create an environment for empowerment, innovation, and institutional excellence. They encourage staff, faculty, administrators, and students, no matter what their official titles, to take initiative in improving the practices, programs, and services in which they are involved. When ideas for improvement have policy or significant institution-wide implications, systematic participative processes are used to assure effective discussion, planning, and implementation. P S 2. The institution establishes and implements a written policy providing for faculty, staff, administrator, and student participation in decision- making processes. The policy specifies the manner in which individuals bring forward ideas from their constituencies and work together on appropriate policy, planning, and special-purpose bodies. P S P S P S a. Faculty and administrators have a substantive and clearly defined role in institutional governance and exercise a substantial voice in institutional policies, planning, and budget that relate to their areas of responsibility and expertise. Students and staff also have established mechanisms or organizations for providing input into institutional decisions. b. The institution relies on faculty, its academic senate or other appropriate faculty structures, the curriculum committee, and academic administrators for recommendations about student learning programs and services. | Function Map 42 [West Valley College Self Evaluation Report] March 2014 College District 3. Through established governance structures, processes, and practices, the governing board, administrators, faculty, staff, and students work together for the good of the institution. These processes facilitate discussion of ideas and effective communication among the institution’s constituencies. SH SH 4. The institution advocates and demonstrates honesty and integrity in its relationships with external agencies. It agrees to comply with Accrediting Commission standards, policies, and guidelines, and Commission requirements for public disclosure, self-evaluation and other reports, team visits, and prior approval of substantive changes. The institution moves expeditiously to respond to recommendations made by the Commission. P S 5. The role of leadership and the institution’s governance and decision-making structures and processes are regularly evaluated to assure their integrity and effectiveness. The institution widely communicates the results of these evaluations and uses them as the basis for improvement. SH SH B. BOARD AND ADMINISTRATIVE ORGANIZATION In addition to the leadership of individuals and constituencies, institutions recognize the designated responsibilities of the governing board for setting policies and of the chief administrator for the effective operation of the institution. Multicollege districts/systems clearly define the organizational roles of the district/system and the colleges. 1. The institution has a governing board that is responsible for establishing policies to assure the quality, integrity, and effectiveness of the student learning programs and services and the financial stability of the institution. The governing board adheres to a clearly defined policy for selecting and evaluating the chief administrator for the college or the district/system. | Function Map 43 College District S P [West Valley College Self Evaluation Report] March 2014 College District S P S P c. The governing board has ultimate responsibility for educational quality, legal matters, and financial integrity. S P d. The institution or the governing board publishes the board bylaws and policies specifying the board’s size, duties, responsibilities, structure, and operating procedures. S P S P S P S P S P College District a. The governing board is an independent policy-making body that reflects the public interest in board activities and decisions. Once the board reaches a decision, it acts as a whole. It advocates for and defends the institution and protects it from undue influence or pressure. b. The governing board establishes policies consistent with the mission statement to ensure the quality, integrity, and improvement of student learning programs and services and the resources necessary to support them. e. The governing board acts in a manner consistent with its policies and bylaws. The board regularly evaluates its policies and practices and revises them as necessary. f. The governing board has a program for board development and new member orientation. It has a mechanism for providing for continuity of board membership and staggered terms of office. g. The governing board’s self-evaluation processes for assessing board performance are clearly defined, implemented, and published in its policies or bylaws. h. The governing board has a code of ethics that includes a clearly defined policy for dealing with behavior that violates its code. | Function Map 44 [West Valley College Self Evaluation Report] March 2014 i. The governing board is informed about and involved in the accreditation process. S P j. The governing board has the responsibility for selecting and evaluating the district/system chief administrator (most often known as the chancellor) in a multicollege district/system or the college chief administrator (most often known as the president) in the case of a single college. The governing board delegates full responsibility and authority to him/her to implement and administer board policies without board interference and holds him/her accountable for the operation of the district/system or college, respectively. In multi-college districts/systems, the governing board establishes a clearly defined policy for selecting and evaluating the presidents of the colleges. S P 2. The president has primary responsibility for the quality of the institution he/she leads. He/she provides effective leadership in planning, organizing, budgeting, selecting and developing personnel, and assessing institutional effectiveness. P S P S College District a. The president plans, oversees, and evaluates an administrative structure organized and staffed to reflect the institution's purposes, size, and complexity. He/she delegates authority to administrators and others consistent with their responsibilities, as appropriate. | Function Map 45 [West Valley College Self Evaluation Report] March 2014 b. The president guides institutional improvement of the teaching and learning environment by the following: establishing a collegial process that sets values, goals, and priorities; ensuring that evaluation and planning rely on high quality research and analysis on external and internal conditions; ensuring that educational planning is integrated with resource planning and distribution to achieve student learning outcomes; and establishing procedures to evaluate overall institutional planning and implementation efforts. c. The president assures the implementation of statutes, regulations, and governing board policies and assures that institutional practices are consistent with institutional mission and policies. P S P S P S e. The president works and communicates effectively with the communities served by the institution. P S 3. In multi-college districts or systems, the district/system provides primary leadership in setting and communicating expectations of educational excellence and integrity throughout the district/system and assures support for the effective operation of the colleges. It establishes clearly defined roles of authority and responsibility between the colleges and the district/system and acts as the liaison between the colleges and the governing board. S P d. The president effectively controls budget and expenditures. | Function Map 46 [West Valley College Self Evaluation Report] March 2014 College District a. The district/system clearly delineates and communicates the operational responsibilities and functions of the district/system from those of the colleges and consistently adheres to this delineation in practice. S P b. The district/system provides effective services that support the colleges in their missions and functions. S P c. The district/system provides fair distribution of resources that are adequate to support the effective operations of the colleges. S P d. The district/system effectively controls its expenditures. S P e. The chancellor gives full responsibility and authority to the presidents of the colleges to implement and administer delegated district/system policies without his/her interference and holds them accountable for the operation of the colleges. S P f. The district/system acts as the liaison between the colleges and the governing board. The district/system and the colleges use effective methods of communication, and they exchange information in a timely manner. S P g. The district/system regularly evaluates district/system role delineation and governance and decision-making structures and processes to assure their integrity and effectiveness in assisting the colleges in meeting educational goals. The district/system widely communicates the results of these evaluations and uses them as the basis for improvement. S P | Function Map 47 [West Valley College Self Evaluation Report] March 2014 At A Glance Actionable Improvement Plans Standard I: Institutional Mission and Effectiveness Standard Text Self-Evaluation Status Actionable Improvements, if any Mission: The institution has a statement of mission that defines the institution’s broad educational purposes, its intended student population, and its commitment to achieving student learning. Met None IA.1 The institution establishes student Met None Met None Met None Met None IA learning programs and services aligned with its purposes, its character, and its student population. IA.2 The mission statement is approved by the governing board and published. IA.3 Using the institution's governance and decision-making processes, the institution reviews its mission statement on a regular basis and revises it as necessary. IA.4 The institution's mission is central to institutional planning and decision making. IB Improving Institutional Effectiveness: The institution demonstrates a conscious effort to produce and support student learning, measures that learning, assesses how well learning is occurring, and makes changes to improve student learning. The institution also organizes its key processes and allocates it resources to effectively support student learning. The institution demonstrates its effectiveness by providing 1) evidence of the achievement of student learning outcomes and 2) evidence of institution and program performance. The institution uses ongoing and systematic evaluation and planning to refine its key processes and improve student learning. | At A Glance Actionable Improvement Plans 48 [West Valley College Self Evaluation Report] March 2014 IB.1 The institution maintains an ongoing, Met None Met None Met None Met None Met None Met None collegial, self-reflective dialogue about the continuous improvement of student learning and institutional processes. IB.2 The institution sets goals to improve its effectiveness consistent with its stated purposes. The institution articulates its goals and states the objectives derived from them in measurable terms so that the degree to which they are achieved can be determined and widely discussed. The institutional members understand these goals and work collaboratively toward their achievement. IB.3 The institution assesses progress toward achieving its stated goals and makes decisions regarding the improvement of institutional effectiveness in an ongoing and systematic evaluation, integrated planning, resource allocation, implementation and re-evaluation. Evaluation is based on analyses of both quantitative and qualitative data. IB.4 The institution provides evidence that the planning process is broad based, offers opportunities for input by appropriate constituencies, allocates necessary resources, and leads to improvement of institutional effectiveness. IB.5 The institution uses documented assessment results to communicate matters of quality assurance to appropriate constituencies. IB.6 The institution assures the effectiveness of its ongoing planning and resource allocation processes by systematically reviewing and modifying, as appropriate, all parts of the cycle, including institutional and other research efforts. | At A Glance Actionable Improvement Plans 49 [West Valley College Self Evaluation Report] March 2014 IB.7 The institution assesses its evaluation Met None mechanisms through a systematic review of their effectiveness in improving instructional programs, student support services, and library and other learning support services. Standard II: Student Learning Programs and Services Standard Text Self - Evaluation Status Actionable Improvements, if any IIA Instructional Programs: The institution offers high-quality instructional programs in recognized and emerging fields of study that culminate in identified student outcomes leading to degrees, certificates, employment, or transfer to other higher education institutions or programs consistent with its mission. Instructional programs are systematically assessed in order to assure currency, improve teaching and learning strategies, and achieve stated student learning outcomes. The provisions of this standard are broadly applicable to all institutional activities offered in the name of the institution. IIA.1 The institution demonstrates that all instructional programs, regardless of location or means of delivery, address and meet the mission of the institution and uphold its integrity. Met IIA.1.a The institution identifies and seeks to meet the varied educational needs of its students through programs consistent with their educational preparation and diversity, demographics and economy of its communities. The institution relies upon research and analysis to identify student learning needs and to assess progress toward achieving stated learning outcomes. Met None IIA.1.b The institution utilizes delivery systems and modes of instruction Met Develop a technology infrastructure Continue to address and complete the curriculum recency inventory. | At A Glance Actionable Improvement Plans 50 [West Valley College Self Evaluation Report] March 2014 compatible with the objectives of the curriculum and appropriate to the current and future needs of its students. plan with the District’s Information Technology department to ensure that their operational capacity supports steady increase of smart and technology-mediated classrooms and offices. IIA.1.c The institution identifies student learning outcomes for courses, programs, certificates, and degrees; assesses student achievement of those outcomes; and uses assessment results to make improvements. Met None IIA.2 The institution assures the quality and improvement of all instructional courses and programs offered in the name of the institution, including collegiate, developmental and precollegiate courses and programs, continuing and community education, study abroad, short-term training courses and programs, programs for international students, and contract or other special programs, regardless of type of credited awarded, delivery mode or location. Met IIA.2.a The institution uses established procedures to design, identify learning outcomes for, approve, administer, deliver and evaluate courses and programs. The institution recognizes the central role of its faculty for establishing quality and improving instructional courses and programs. Met The institution relies on faculty expertise and the assistance of advisory committees when appropriate to identify competency levels and measurable student learning outcomes for courses, certificates, programs including general and vocational education, and degrees. The institution regularly assesses student progress towards achieving those outcomes. Met IIA.2.b Expand enhanced non-credit courses (in progress) As planned, ensure a successful and timely establishment of the Budget and Resource Advisory Council (BRAC) as part of the college’s Integrated Planning and Resource Allocation process. None | At A Glance Actionable Improvement Plans 51 [West Valley College Self Evaluation Report] March 2014 • Complete approval process with the High-quality instruction and appropriate breadth, depth, rigor, sequencing, time to completion, and synthesis of learning characterize all programs. Met IIA.2.d The institution uses delivery modes and teaching methodologies that reflect the diverse needs and learning styles of its students. Met None IIA.2.e The institution evaluates all courses and programs through an on-going systematic review of their relevance, appropriateness, achievement of learning outcomes, currency, and future needs and plans. Met • The Academic Directions Committee IIA.2.f The institution engages in ongoing, systematic evaluation and integrated planning to assure currency and measure achievement of its stated student learning outcomes for courses, certificates, programs including general and vocational education, and degrees. The institution systematically strives to improve those outcomes and makes the results available to appropriate constituencies. Met None IIA.2.g If an institution uses departmental course and/or program examinations, it validates their effectiveness in measuring student learning and minimizes test biases. Met None IIA.2.h The institution awards credit based on student achievement of the course's stated learning outcomes. Units of credit awarded are consistent with institutional policies that reflect generally accepted norms or equivalencies in higher education. Met None IIA.2.i The institution awards degrees and certificates based on student achievement of a program's stated learning outcomes. Met IIA.2.c Faculty Association (ACE) and the District on online evaluation. was formed by the Academic Senate in January 2013 to review struggling programs and help viable programs with an action plan to improve their enrollment and completion rate. None | At A Glance Actionable Improvement Plans 52 [West Valley College Self Evaluation Report] March 2014 IIA.3 The institution requires all academic and vocational degree programs a component of general education based on a carefully considered philosophy that is clearly stated in its catalog. The institution, relying on the expertise of its faculty, determines the appropriateness of each course for inclusion in the general education curriculum by examining the stated learning outcomes for the course. Met None IIA.4 All degree programs include focused study in at least one area of inquiry or in an established interdisciplinary core. Met None IIA.5 Students completing vocational and occupational certificates and degrees demonstrate technical and professional competencies that meet employment and other applicable standards and are prepared for external licensure and certification. Met None IIA.6 The institution assures that students and prospective students receive clear and accurate information about educational courses and programs and transfer policies. The institution describes its degrees and certificates in terms of their purpose, content, course requirements, and expected student learning outcomes. In every class section students receive a course syllabus that specifies learning objectives consistent with those in the institution's officially approved course outline. Met Continue to review syllabi for consistency with appropriate standards as part of SLO/A assessment scheduled activities. | At A Glance Actionable Improvement Plans 53 [West Valley College Self Evaluation Report] March 2014 IIA.6.a The institution makes available to its students clearly stated transfer-ofcredit policies in order to facilitate the mobility of students without penalty. In accepting transfer credits to fulfill degree requirements, the institution certifies that the expected learning outcomes for transferred courses are comparable to the learning outcomes of its own courses. Where patterns of student enrollment between institutions are identified, the institution develops articulation agreements as appropriate to its mission. Met None IIA.6.b When programs are eliminated or program requirements are significantly changed, the institution makes appropriate arrangements so that enrolled students may complete their education in a timely manner with a minimum of disruption. Met None IIA.6.c The institution represents itself clearly, accurately, and consistently to prospective and current students, the public, and the personnel through the catalogs, statements, and publications, including those presented in electronic formats. It regularly reviews institutional policies, procedures, and publications to assure integrity in all representations about its mission, programs, and services. Met None IIA.7 Met None In order to assure the academic integrity of the teaching-learning process, the institution uses and makes public governing boardadopted policies on academic freedom and responsibility, student academic honesty, and specific institutional beliefs or worldviews. These policies make clear the institution's commitment to the free pursuit and dissemination of knowledge. | At A Glance Actionable Improvement Plans 54 [West Valley College Self Evaluation Report] March 2014 IIA.7.a Faculty distinguish between personal conviction and professionally accepted views in a discipline. They present data and information fairly and objectively. Met None IIA.7.b The institution establishes and publishes clear expectations concerning student academic honesty and the consequences for dishonesty. Met None IIA.7.c Institutions that require conformity to specific codes of conduct of staff, faculty, administrators, or students, or that seek to instill specific beliefs or worldviews, give clear prior notice of such policies, including statements in the catalog and/or appropriate faculty or student handbooks. Met None IIA.8 IIB Institutions offering curricula in foreign locations to students other than U.S. nationals operate in conformity with standards and applicable Commission policies. Student Support Services: The institution recruits and admits diverse students who are able to benefit from its programs, consistent with its mission. Student support services address the identified needs of students and enhance a supportive learning environment. The entire student pathway through the institutional experience is characterized by a concern for student access, progress, learning and success. The institution systematically assesses student support services using student learning outcomes, faculty and staff input, and other appropriate measures in order to improve the effectiveness of these services. Not Applicable Met None | At A Glance Actionable Improvement Plans 55 [West Valley College Self Evaluation Report] March 2014 IIB.1 The institution assures the quality of student support services and demonstrates that these services, regardless of location or means of delivery, support student learning and enhance achievement of the mission of the institution. Met IIB.2 The institution provides a catalog for its constituencies with precise, accurate, and current information concerning the following: Met None a) Continue to execute an implementation of online CCC apply application in collaboration with the District’s Information Technology department. General Information b) Requirements c) Major policies affecting students d) Location or publications where other policies may be found IIB.3 The institution researches and identifies the learning support needs of its student population and provides appropriate services and programs to address these needs. Met None IIB.3.a The institution assures equitable access to all of its students by providing appropriate, comprehensive, and reliable services to students regardless of service location or delivery model. Met Consistent with the college’s Student Success and Support Program implementation plan, expand online course support/workshops Develop a plan for Adult Education Consortium Program (SB 86) offerings. IIB.3.b The institution provides an environment that encourages personal and civic responsibility, as well as intellectual, aesthetic, and personal development for all of its students. Met None IIB.3.c The institution designs, maintains and evaluates counseling and/or academic advising programs to support student development and success and prepares faculty and other personnel responsible for the advising function. Met None IIB.3.d The institution designs and maintains appropriate programs, practices, and services that support and enhance student understanding and appreciation Met None | At A Glance Actionable Improvement Plans 56 [West Valley College Self Evaluation Report] March 2014 of diversity. IIB.3.e The institution regularly evaluates admissions and placement instruments and practices to validate their effectiveness while minimizing biases. Met IIB.3.f The institution maintains student records permanently, securely, and confidentially, with provision for secure backup of all files, regardless of the form in which those files are maintained. The institution publishes and follows established policies for release of student records. Met IIB.4 The institution evaluates student support services to assure their adequacy in meeting identified student needs. Evaluation of these services provides evidence that they contribute to the achievement of student learning outcomes. The institution uses the results of these evaluations as the basis for improvement. Met IIC Library and Learning Support Services: Library and other learning support services for students are sufficient to support the institution's instructional programs and intellectual, aesthetics, and cultural activities in whatever format and wherever they are offered. Such services include library services and collections, tutoring, learning centers, computer laboratories, and learning technology development and training. The institution provides access and training to students so that library and other learning support services may be used effectively and efficiently. The institution systematically assesses these services using student learning outcomes, faculty input, and other appropriate measures in order to improve the effectiveness of the services. IIC.1 The institution supports the quality of its instructional programs by providing library and other learning support services that are sufficient in quantity, currency, depth, and variety to facilitate educational offerings, regardless of Met None None None Plan for Library and LRC/Tutorial Programs and Services building design based on the teaching and learning, support services, and pedagogical needs that ensure | At A Glance Actionable Improvement Plans 57 [West Valley College Self Evaluation Report] March 2014 location or means of delivery. student success. IIC.1.a Relying on appropriate expertise of faculty, including librarians and other learning support services professionals, the institution selects and maintains educational equipment and materials to support student learning and enhance the achievement of the mission of the institution. Met None IIC.1.b The institution provides ongoing instruction for users of library and other learning support services so that students are able to develop skills in information competency. Met IIC.1.c The institution provides students and personnel responsible for student learning programs and services adequate access to the library and other learning support services, regardless of their location or means of delivery. Met None IIC.1.d The institution provides effective maintenance and security for its library and other learning support services. Met None IIC.1.e When the institution relies on or collaborates with other institutions or other sources for library and other learning support services for its instructional programs, it documents that formal agreements exist and that such resources and services are adequate for the institution's intended purposes, are easily accessible, and utilized. The performance of these services is evaluated on a regular basis. The institution takes responsibility for and assures the reliability of all services provided either directly or through contractual arrangement. Met None IIC.2 The institution evaluates library and other learning support services to assure their adequacy in meeting identified student needs. Evaluation of these services provides evidence that they contribute to the achievement of student learning outcomes. The institution uses Met None The college plans to address how best to infuse information competency into an overall teaching and learning context to ensure that students learn such skills and knowledge. | At A Glance Actionable Improvement Plans 58 [West Valley College Self Evaluation Report] March 2014 the results of these evaluations as the basis for improvement. Standard III: Resources SelfEvaluation Status Standard Text Actionable Improvements, if any III A Human Resources: The institution employs qualified personnel to support student learning programs and services wherever offered and by whatever means, delivered, and to improve institutional effectiveness. Personnel are treated equitably, are evaluated regularly and systematically, and are provided opportunities for professional development. Consistent with its mission, the institution demonstrates its commitment to the significant educational role played by persons of diverse backgrounds by making positive efforts to encourage such diversity. Human resource planning is integrated with institutional planning. III A.1 The institution assures the integrity and quality of its programs and services by employing personnel who are qualified by appropriate education, training, and experience to provide and support these programs and services. Met None III A.1.a Criteria, qualifications, and procedures for selection of personnel are clearly and publicly stated. Job descriptions are directly related to institutional mission and goals and accurately reflect position duties, responsibilities, and authority. Criteria for selection of faculty include knowledge of the subject matter or service to be performed (as determined by individuals with discipline expertise), effective teaching, scholarly activities, and potential to contribute to the mission of the institution. Institutional faculty play a significant role in selection of new faculty. Degrees held by faculty and administrators are from institutions accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established. Met III A.1.b The institution assures the effectiveness of its human resources by evaluating all personnel systematically and at stated intervals. The institution establishes written criteria for evaluating all personnel, including Met None Continue to review associate faculty hiring process and implement new process by fall 2014. | At A Glance Actionable Improvement Plans 59 [West Valley College Self Evaluation Report] March 2014 performance of assigned duties and participation in institutional responsibilities and other activities appropriate to their expertise. Evaluation processes seek to assess effectiveness of personnel and encourage improvement. Actions taken following evaluations are formal, timely, and documented. III A.1.c Faculty and others directly responsible for student progress toward achieving stated student learning outcomes have, as a component of their evaluation, effectiveness in producing those learning outcomes. Met None III A.1.d The institution upholds a written code of ethics for all of its personnel. Met None III A.2 Met Integrated Planning and Resource Allocation Team and College Council ensure that the BRAC process as part of the Integrated Planning and Resource Allocation works effectively in making resource allocation decisions in spring 2014. Complete the FAIT 2014-2015 budget reduction and organization restructuring process by mid spring 2014 semester. The institution maintains a sufficient number of qualified faculty with full-time responsibility to the institution. The institution has a sufficient number of staff and administrators with appropriate preparation and experience to provide the administrative services necessary to support the institution's mission and purposes. III A.3 The institution systematically develops personnel policies and procedures that are available for information and review. Such policies and procedures are equitably and consistently administered. III A.3.a The institution establishes and adheres to written policies ensuring fairness in all employment procedures. III A.3.b The institution makes provision for the security and confidentiality of personnel records. Each employee has access to his/her personnel records in accordance with law. Met None Met None | At A Glance Actionable Improvement Plans 60 [West Valley College Self Evaluation Report] March 2014 III A.4 The institution demonstrates through policies and practices an appropriate understanding of and concern for issues of equity and diversity. Met Successfully operationalize the Student Success Team in spring 2014 with a newly appointed faculty Coordinator and evaluate its work on equitable student success among our diverse student population. Continue to monitor a new implementation of the director of Student Equity and Success starting in 2014-2015 and increasing number of diverse students and their success Explore opportunities to increase funding for diversity programs on campus. The institution creates and maintains appropriate programs, practices, and services that support its diverse personnel. Met III A.4.b The institution regularly assesses its record in employment equity and diversity consistent with its mission. Met None III A.4.c The institution subscribes to, advocates, and demonstrates integrity in the treatment of its administration, faculty, staff and students. Met None III A.5 The institution provides appropriate opportunities to all categories of staff for continued professional development, consistent with the institution's mission and based on identified teaching and learning needs. III A.5.a The institution plans professional development activities to meet the needs of its personnel. Met Explore opportunities to maximize staff development, utilizing data-driven decision on focused-topics, during times of constrained budget. Conduct streamlined and strategic leadership training for the Division chairs and Department chairs Continue to offer an ongoing new faculty orientation in spring 2014 III A.4.a | At A Glance Actionable Improvement Plans 61 [West Valley College Self Evaluation Report] March 2014 III A.5.b With the assistance of the participants, the institution systematically evaluates professional development programs and uses the results of these evaluations as the basis for improvement. Met WVC Professional Development Committee and All College Day Committee work to increase synergy between these committees to streamline efforts to provide strong professional development activities for the campus community. III A.6 Human resource planning is integrated with institutional planning. The institution systematically assesses the effective use of human resources and uses the results of the evaluation as the basis for improvement. Met Assess BRAC role and responsibilities in spring 2014. III B Physical Resources: Physical resources, which include facilities, equipment, land, and other assets, support student learning programs and services and improve institutional effectiveness. Physical resource planning is integrated with institutional planning. Met None III B.1 The institution provides safe and sufficient physical resources that support and assure the integrity and quality of its programs and services, regardless of location or means of delivery. Met Under the leadership of the Vice President of Administrative Services in conjunction with the district Information Systems (IS) department, complete installation of the Ad Astra software for instructional schedule planning for room allocation. Plan for revision of Educational and Facilities Master Plan district-wide. III B.1.a The institution plans, builds, maintains, and upgrades or replaces its physical resources in a manner that assures effective utilization and the continuing quality necessary to support its programs and services. Met Coordinate planning processes of the District IS and college’s IT in regards to needs of equipment and software. III B.1.b The institution assures that physical resources at all locations where it offers courses, programs, and services are constructed and maintained to assure access, safety, security, and a healthful learning and working environment. Met District and the colleges commit to develop a comprehensive Emergency Preparedness process. | At A Glance Actionable Improvement Plans 62 [West Valley College Self Evaluation Report] March 2014 III B.2 To assure the feasibility and effectiveness of physical resources in support of institutional programs and services, the institution plans and evaluates its facilities and equipment on a regular basis, taking utilization and other relevant data into account. Met Continue planning for the Educational and Facilities Master Plan 2009 revision with the district. III B.2.a Long-range capital plans support institutional improvement goals and reflect projections of the total cost of ownership of new facilities and equipment. Met • Continue planning of Educational and Facilities Master Plan revision. III B.2.b Physical resource planning is integrated with institutional planning. The institution systematically assesses the effective use of physical resources and uses the results of the evaluation as a basis for improvement. Met III C Technology Resources: Technology resources are used to support student learning programs and services and to improve institutional effectiveness. Technology planning is integrated with institutional planning. III C.1 The institution assures than any technology support it provides is designed to meet the needs of learning, teaching, college-wide communications, research, and operational systems. Met Continue re-focusing of the TAC and develop further alignment with the integrated planning process, particularly with BRAC. III C.1.a Technology services, professional support, facilities, hardware and software are designed to enhance the operation and effectiveness of the institution. Met Based on the college’s Instructional Technology Strategy, develop a comprehensive college Technology Plan, coordinate its effort with the district’s Instructional Systems (IS) Department and develop a district-wide comprehensive Technology Plan. III C.1.b The institution provides quality training in the effective application of its information technology to students and personnel. Met None District IS department reestablish the District-wide Technology Committee. The college develops and completes the WVC Technology Plan to include a comprehensive, systemic, and streamlined plan for technology training. | At A Glance Actionable Improvement Plans 63 [West Valley College Self Evaluation Report] March 2014 III C.1.c III C.1.d III C.2 The institution systematically plans, acquires, maintains, and upgrades or replaces technology infrastructure and equipment to meet institutional needs. The distribution and utilization of technology resources support the development, maintenance, and enhancement of its programs and services. Technology planning is integrated with institutional planning. The institution systematically assesses the effective use of technology resources and uses the results of Met Met Met Continue regular meetings between college instructional technology staff and district operations/network staff to plan and support the technology infrastructure at the college. Continue to work on developing synergy between newly defined TAC and Integrated Planning and Resource Allocation. Complete the college’s Technology Plan via TAC. District IS works with the colleges through its participatory governance process to develop a comprehensive District-Wide Technology plan. The college will develop a plan for allocating facilities bond Measure C technology refresh funds through TAC and participatory governance process. The college will develop a Technology Plan based on the strategies identified in the current Instructional Technology Strategic Plan. The college will review and analyze staff, funding, and resource needs for the Instructional Technology team and secure necessary staff and operational funds for technology maintenance and repair work. Continue to ensure that BRAC process serves as an institutional assessment process for technology | At A Glance Actionable Improvement Plans 64 [West Valley College Self Evaluation Report] March 2014 evaluation as the basis for improvement. planning. III D Financial Resources: Financial resources are sufficient to support student learning programs and services and to improve institutional effectiveness. The distribution of resources supports the development, maintenance, and enhancement of programs and services. The institution plans and manages its financial affairs with integrity and in a manner that ensures financial stability. The level of financial resources provides a reasonable expectation of both short-term and long-term financial solvency. Financial resources planning are integrated with institution planning. Met None III D.1 The institution relies upon its mission and goals as the foundation for financial planning. Met None III D.1.a Financial planning is integrated with and supports all institutional planning. Met None III D.1.b Institutional planning reflects realistic assessment of financial resources availability, development of financial resource, partnerships and expenditures requirements. Met None III D.1.c When making short-range financial plans, the institution considers its long-range financial priorities to assure financial stability. The institution clearly identifies and plans for payment of liabilities and future obligations. Met None III D.1.d The institution clearly defines and follows its guideline and processes for financial planning and budget development, with all constituencies having appropriate opportunities to participate in the development of the institutional plans and budgets. Met Continue an analysis of the possibility of reinstating a district-wide budget advisory committee which has been incorporated in the function of the District Council. Complete establishing the college’s Budget and Resource Advisory Council (BRAC) as part of the Integrated Planning and Resource Allocation Process by the end of February 2014. | At A Glance Actionable Improvement Plans 65 [West Valley College Self Evaluation Report] March 2014 To assure the financial integrity of the institution and responsible use of its resources, the internal control structure has appropriate control mechanisms and widely disseminates dependable and timely information for sound financial decision making. Met None III D.2.a Financial documents, including the budget and independent audit, have a high degree of credibility and accuracy, and reflect appropriate allocation and use of financial resources to support student learning programs and services. Met None III D.2.b Institutional responses to external audit findings are comprehensive, timely, and communicated appropriately. Met III D.2.c Appropriate financial is provided throughout the institution in a timely manner. Met None III D.2.d All financial resources, including short and long term debt instruments (such as bonds and certificates of participation), auxiliary activities, fund-raising efforts, and grants are used with integrity in a manner consistent with the intended purpose of the funding source. Met None III D.2.e The institution’s internal control systems are evaluated and assess for validity and effectiveness and the results of this assessment are used for improvement. Met None III D.3.a The institution has sufficient cash flow and reserves to maintain stability, strategies for appropriate risk management, and develops contingency plans to meet financial emergencies and unforeseen occurrences. Met None III D.3.b The institution practices effective oversight of finances, including management of financial aid, grants, externally funded programs, contractual relationships, auxiliary organizations or foundations, and institutional investments and assets. Met None III D.2 III D.3 Continue effort to improve accuracy and efficiency of data entry by maintaining a monthly meeting among the district’s Information Systems department and college Administrative Services and Office of Instruction. The institution has policies and procedures to ensure sound financial practices and financial stability. | At A Glance Actionable Improvement Plans 66 [West Valley College Self Evaluation Report] March 2014 III D.3.c The institution plans for and allocates appropriate resources for the payment of liabilities and future obligations, including Other Post-Employment Benefits (OPEB), compensated absences, and other employee related obligations. Met None III D.3.d The actuarial plan to determine Other PostEmployment Benefits (OPEB) is prepared, as required by appropriate accounting standards. Met None III D.3.e On an annual basis, the institution assesses and allocates resources for the repayment of any locally incurred debt instruments that can affect the financial condition of the institution. Met None III D.3.f Institutions monitor and manage student Loan default rates, revenue streams, and assets to ensure compliance with federal requirements. Met None III D.3.g Contractual agreements with external entities are consistent with the mission and goals of the institution, governed by institutional policies, and contain appropriate provisions to maintain the integrity of the institution. Met None III D.3.h The institution regularly evaluates its financial management processes, and the results of the evaluation are used to improve financial management systems. Met None III D.4 Met None Financial Resource Planning is integrated with institutional planning. The institution systematically assesses the effective use of financial resources and uses the results of the evaluation as the basis for improvement of the institution. Standard IV: Leadership and Governance Standard Text IV A SelfEvaluation Status Actionable Improvements, if any Decision-Making Roles and Processes: The institution recognizes that ethical and effective leadership throughout the organization enables the institution to identify institutional values, set and achieve goals, learn, and improve. | At A Glance Actionable Improvement Plans 67 [West Valley College Self Evaluation Report] March 2014 IV A.1 Institutional leaders create an environment for empowerment, innovation, and institutional excellence. They encourage staff, faculty, administrators, and students, no matter what their official titles, to take initiative in improving the practices, programs, and services in which they are involved. When ideas for improvement have policy or significant institution-wide implications, systematic participative processes are used to assure effective discussion, planning and implementation. Met IV A.2 The institution establishes and implements a written policy providing for faculty, staff, and administrator in decision-making processes. The policy specifies the manner in which individuals bring forward ideas from their constituencies and work together on appropriate policy, planning, and special-purpose bodies. Met None IV A.2.a Faculty and administration have a substantive and clearly defined role in institutional governance and exercise a substantial voice in institutional policies, planning, and budget that relate to their areas of responsibility and expertise. Students and staff also have established mechanisms or organizations for providing input into institutional decisions. Met None IV A.2.b The institution on faculty, its academic senate or other appropriate faculty structures, the curriculum committee, and academic administrators for recommendations about student learning programs and services. Met Continue to fine-tune new faculty orientation and department chairs training. Program discontinuance and/or consolidation of programs, services and positions may come under review if state budget crisis worsens. The Academic Directions Committee, under the purview of Academic Senate, will take a leadership role in facilitating the process. | At A Glance Actionable Improvement Plans 68 [West Valley College Self Evaluation Report] March 2014 IV A.3 Through established governance structures, processes, and practices, the governing board, administrators, faculty, staff, and students work together for the good of the institution. These processes facilitate discussion of ideas and effective communication among the institution's constituencies. Met None IV A.4 The institution advocates and demonstrates honesty and integrity in its relationships with external agencies. It agrees to comply with Accrediting Commission standards, policies, guidelines, and Commission requirements for public disclosure, self-study and other reports, team visits, and prior approval of substantive changes. The institution moves expeditiously to respond to recommendations made by the Commission. Met None IV A.5 The role of leadership and the institution's governance and decision-making structures and processes are regularly evaluated to assure their integrity and effectiveness. The institution widely communicates the results of these evaluations and uses them as the basis for improvement. Met IV B Board and Administrative Organization: In addition to the leadership of individuals and constituencies, institutions recognize the designated responsibilities of the governing board for setting policies and of the chief administrator for the effective operation of the institution. Multi-college districts/systems clearly define the organizational roles of the district/system and the colleges. The college continues to fine-tune the participatory governance evaluation process to be more systemic and streamlined. | At A Glance Actionable Improvement Plans 69 [West Valley College Self Evaluation Report] March 2014 IV B.1 The institution has a governing board that is responsible for establishing policies to assure the quality, integrity, and effectiveness of the student learning programs and services and the financial stability of the institution. The governing board adheres to a clearly defined policy for the selecting and evaluating the chief administrator for the college or the district/system. Met None IV B.1.a The governing board is an independent policy-making body that reflects the public interest in board activities and decisions. Once the board reaches a decision, it acts as a whole. It advocates for and defends the institution and protects it from undue influence or pressure. Met None IV B.1.b The governing board establishes policies consistent with the mission statement to ensure the quality, integrity, and improvement of student learning programs and services and the resources necessary to support them. Met None IV B.1.c The governing board has ultimate responsibility for educational quality, legal matters and financial integrity. Met None IV B.1.d The institution or the governing board publishes the board bylaws and policies specifying the board's size, duties, responsibilities, structures, and operating procedures. Met None IV B.1.e The governing board acts in a manner consistent with its policies and bylaws. The board regularly evaluates its policies and practices and revises them as necessary. Met None IV B.1.f Met None The governing board has a program development and new member orientation. It has a mechanism for providing continuity of board membership and staggered terms of office. | At A Glance Actionable Improvement Plans 70 [West Valley College Self Evaluation Report] March 2014 IV B.1.g The governing board's selfevaluation processes for assessing board performance are clearly defined, implemented, and published in its policies and bylaws. Met None IV B.1.h The governing board has a code of ethics that includes a clearly defined policy for dealing with behavior that violates its code. Met None IV B.1.i The governing board is informed and involved in the accreditation process. Met None IV B.1.j The governing board has the responsibility for selecting and evaluating the district/system chief administrator (most often known as the chancellor) in a multi-college district/system or the college chief administrator (most often known as the president) in the case of a single college. The governing board delegates full responsibility and authority to him/her to implement and administer board policies without board interference and hold him/her accountable for the operation of the district/system or college respectively. In multi-college district/systems, the governing board establishes a clearly defined policy for selecting and evaluating the presidents of the college. Met None IV B.2 The President has primary responsibility for the quality of the institution he/she leads. He/she provides effective leadership in planning, organizing, budgeting, selecting and developing personnel, and assessing institutional effectiveness. Met None IV B.2.a The President plans, oversees, and evaluates an administrative structure organized and staffed to reflect the institution's purposes, size, and complexity. He/she delegates authority to administrators and others consistent with their responsibilities, as appropriate. Met Continue to review and assess organizational structure to increase efficiency and effectiveness during the restructuring effort. | At A Glance Actionable Improvement Plans 71 [West Valley College Self Evaluation Report] March 2014 IV B.2.b The President guides institutional improvement of the teaching and learning environment by the following: Met None The President assures the implementation of statutes, regulations, and governing board policies and assures that institutional practices are consistent with institutional mission and policies. Met None IV B.2.d The President effectively controls budget and expenditures. Met None IV B.2.e The President works and communicates effectively with the communities served by the institution. Met None IV B.2.c IV B.3 establishing a collegial process that sets values, goals, and priorities; ensuring that evaluation and planning rely on high quality research and analysis on external and internal conditions; ensuring that educational planning is integrated with resource planning and distribution to achieve student learning outcomes; and establishing procedures to evaluate overall institutional planning and implementation efforts. In multi-college districts or systems, the district/system provides primary leadership in setting and communicating expectations of educational excellence and integrity throughout the district/system and assures support for the effective operation of the colleges. IV B.3.a The district/system clearly delineates and communicates the operational responsibilities and functions of the district/system from those of the colleges and consistently adheres to Met None | At A Glance Actionable Improvement Plans 72 [West Valley College Self Evaluation Report] March 2014 this delineation in practice. IV B.3.b The district/system provides effective services that support the colleges in their missions and functions. Met IV B.3.c The district/system provides fair distribution of resources that are adequate to support the effective operations of the colleges. Met None IV B.3.d The district/system effectively controls its expenditures. Met None IV B.3.e The chancellor gives full responsibility and authority to the presidents of the colleges to implement and administer delegated district/system policies without his/her interference and holds them accountable for the operation of the colleges. Met None IV B.3.f The district/system acts as the liaison between the colleges and the governing board. The district/system and the colleges use effective methods of communication, and they exchange information in a timely manner. Met IVB.3.g The district/system regularly evaluates district/system role delineation and governance and decision-making structures and processes to assure their integrity and effectiveness in assisting the colleges in meeting educational goals. The district/system widely communicates the results of these evaluations and uses them as the basis for improvement. Met Deeply and critically examine and raise the standard of operations within the Information Systems (IS) unit at the district. Ensure that the Enrollment Management Committee is institutionalized to provide effective and continual advice to District Council regarding enrollment management issues. None | At A Glance Actionable Improvement Plans 73 [West Valley College Self Evaluation Report] March 2014 Certification of Continued Institutional Compliance with Eligibility Requirements Authority West Valley College has the authority to operate as a degree-granting institution based on its continuous accreditation by the Accrediting Commission for Community and Junior Colleges of the Western Association of Schools and Colleges, an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U. S. Department of Education. This authority is published accurately and fully on the title page of the College Catalog and is on the college website in several places, including the “About West Valley” page. Mission The current mission statement was revised through the shared governance process and approved by the College Council on October 27, 2011. The mission statement is published on the WVC website, in the College Catalog, and in the WVC student portal. Additionally, the mission is displayed in various offices across the campus. Governing Board The West Valley Mission Community College District is governed by a Board of Trustees that consists of seven members elected by Trustee areas and two non-voting student trustee elected by the students of the two colleges in the district. The communityelected trustees represent the entire district and are elected for four-year staggered terms. The student trustee serves a one-year term. The function of the board is to determine policies, establish rules, regulations and procedures, and oversee the use of financial and other resources to provide a sound educational program consistent with the mission and goals of the district. The President of the Board of Trustees is one of the community-elected trustees selected by the trustees on an annual basis. The Board of Trustees invites public input by publishing agendas for its meetings several days in advance of the meeting; they may be reviewed online or requested by phoning (408) 741-2195. Every regular meeting agenda includes an item for Statements from the Public on Non-Agenda items. Members of the Board of Trustees have no employment, family, ownership or personal financial interests related to either the colleges or the district. The Board has and enforces a conflict of interest policy (BP 2710). |Certification of Continued Institutional Compliance with Eligibility Requirements 74 [West Valley College Self Evaluation Report] March 2014 Chief Executive Officer The West Valley College President serves as chief executive officer for the college and has the requisite authority for the development, implementation and evaluation of all college programs and services and for the administration and operation of the college. (AP 2430) and reports to the Chancellor. The president was appointed by the board in May 2013 following a nationwide search. The Accrediting Commission was informed promptly. The President does not sit on the Board of Trustees for the District. Administrative Capacity The administrative staff size at West Valley College is adequate in number, experience, and qualification to provide appropriate oversight. The administrative screening process ensures that West Valley College administrators have appropriate preparation and experience to provide the administrative services necessary to support the institution’s mission and purpose. All staffing meet or exceed the minimum qualifications for their positions in terms of education, training, and experience. Policy regarding administrative employment is established in Board Policy 7240 and 7260, with processes outlined in Administrative Procedure 7250. Operational Status West Valley College is fully operational and has been in continuous service since 1964. The college has an unduplicated student headcount of 10,288 students, which includes both credit and non-credit. West Valley College serves students who are actively pursuing degree and certificate programs, and transfer preparation to a four-year university or institution. Degrees West Valley College offers over 53 Associate of Arts and Associate of Science degrees, 15 Associate Degrees for Transfer, and 65 Certificate Programs. The degrees and majors offered by West Valley College are listed in the College Catalog and online. Degrees are earned upon satisfactory completion of 60 degree applicable units with a 2.0 grade average or better. A minimum of 12 units must be in residence and a maximum of 20 “Pass” units may be applied toward the completion of the associate degree. |Certification of Continued Institutional Compliance with Eligibility Requirements 75 [West Valley College Self Evaluation Report] March 2014 Educational Programs West Valley degree programs are aligned with its mission, are based on recognized higher education fields of study, and are of sufficient content, breadth and length. Instructors teach to the standards of their disciplines and honor the official course outline of record, both of which ensure that courses are conducted at levels of quality and rigor appropriate to the degrees offered. Degree- and certificate-level learning outcomes are included in the 2013-2014 College Catalog. Academic Credit West Valley College awards academic credit as established in California Education Code Title 5. Per Administrative Procedure 4020, “A “credit hour” is one hour of classroom or direct faculty instruction and a minimum of two hours of out of class student work (15 weeks for one semester or trimester hour of credit) or the equivalent amount of work over a different amount of time.” The equivalent amount of work for other academic activities includes laboratory work, internships, practica, or studio work. The college awards academic credit based on work represented in intended learning outcomes and verified by evidence of student achievement. The award of academic credit for each course is clearly delineated in the West Valley College Catalog. Student Learning and Achievement West Valley College defines learning outcomes at the institutional, program, course, service and administrative level. Through an Integrated Planning and Resource Allocation and budgeting process, these outcomes are defined and assessed annually, and form the basis for program improvement, college goals, decision-making and resource allocation. The Course Catalog contains a comprehensive statement of educational purpose and objectives for each of the academic programs offered. Additionally, institutional, program, and course-level learning outcomes are published, implemented and assessed. The 2013- 2014 Course Catalog includes published program learning outcomes. General Education General education courses have the required breadth to promote intellectual inquiry. These courses require demonstrated competence in writing and computational skills and serve as an introduction to major areas of knowledge pursuant to Title 5 of the California Code of Regulations, §55806. The general education component of programs conforms to Title 5 §55063 requirements for the Associate Degree and meets the California State |Certification of Continued Institutional Compliance with Eligibility Requirements 76 [West Valley College Self Evaluation Report] March 2014 University General Education breadth requirements and the University of California Intersegmental General Transfer Curriculum (IGETC) requirements. The college’s general education curriculum is founded on the college’s institutional learning outcomes: Institutional Learning Outcomes: 1. 2. 3. 4. 5. 6. 7. 8. Critical Thinking and Information Literacy Quantitative and Qualitative Reasoning Effective Communication Technological Competency Personal Responsibility Social Responsibility Global Awareness and Diversity Creative Problem Solving All degree programs require a minimum of 25 units of general education to ensure breadth of knowledge and to promote intellectual inquiry. Mathematics and writing requirements are also stipulated in the above requirements. The institution’s general education program is scrutinized for rigor and quality by the College Curriculum Committee. Academic Freedom The college’s faculty and students are free to examine and test all knowledge appropriate to their discipline or area of major study as ensured by the Board Policy and Administrative Procedures 4030 on academic freedom. The policy is also contained in the College Catalog in the Rights and Responsibilities section. West Valley maintains a collegial climate in which academic freedom exists in the service of student learning. Faculty The college employs 167 full-time contract faculty who are qualified under statemandated minimum qualifications to conduct the institution’s programs. Faculty duties and responsibilities are clearly outlined in the Association of College Educators Agreement. In addition, the college employs approximately 219 adjunct faculty. The hire date, name, subject area and degrees of all full-time faculty are published in the West Valley College Catalog. |Certification of Continued Institutional Compliance with Eligibility Requirements 77 [West Valley College Self Evaluation Report] March 2014 Student Services Student services are comprehensive and accessible to all students. The array of services is provided based on the college mission and on the assessment of student needs. The college maintains a comprehensive list of services in its catalog and on its website. Admissions West Valley College maintains an open door admissions policy. This policy is consistent with the college mission statement, the Education Code, Title 5 regulations, and the statewide mission for the California Community Colleges. Outreach and Student recruitment is guided by well-qualified and trained staff whose position is clearly specified. Awards of grants or scholarships are offered to recognize accomplishments and to provide tangible encouragement to students who have demonstrated academic achievement, leadership, community service, and financial need. Information and Learning Resources West Valley College is committed to enhancing its learning resources, regardless of location or delivery method, and continues to improve services to its diverse student populations. The library collection consists of over 100,000 volumes, 15,000 audiovisual items, and 81 current subscriptions. The library provides 24/7 access to more than 12 full-text databases/electronic resources and over 13,000 electronic books (e-books) accessible through the online catalog. Additionally student and staff have access to 18 million titles, 25 million items through the Link+ Consortium. Research guides, instructional videos, and other information is available on the library website including “The Last Resort” email research help. West Valley also offers multiple instructional computer labs for students in specific disciplines. Financial Resources The college maintains and documents a funding base, financial resources, and plans for financial development that are adequate to support student learning programs and services, to improve institutional effectiveness, and to assure financial stability. The district maintains reserve funds to protect against financial emergency, and the college and district maintain conservative fiscal policies to ensure stability. |Certification of Continued Institutional Compliance with Eligibility Requirements 78 [West Valley College Self Evaluation Report] March 2014 Financial Accountability Annual financial audits are conducted by externally contracted certified public accountants. The Board of Trustees reviews these audit reports on an annual basis. The Board may refer audit, budget, and finance matters to the Audit and Budget Oversight Committee for thorough discussion. The Audit and Budget Oversight Committee has the following charge: Ensuring timely completion of the Annual District Audit; Overseeing the timely and effective response to outstanding audit findings; Ensuring that management maintains adequate internal controls over financial reporting and minimizing fraud, waste and abuse; Maintaining compliance with district policies related to audit or budget; and Advising the Board on other fiscal, budget, and operations issues as necessary. The financial audit and management responses to any exceptions are reviewed and discussed in public sessions. Institutional Planning and Evaluation West Valley College is committed to creating a culture of evidence as it evaluates and publicizes how well it is accomplishing its purposes via its mission statement. It has evidence of planning for improvement in all areas through the campus-wide program review and student learning outcome assessment processes. The institution assesses the progress it has made in achieving its goals and uses an evaluation cycle and planning tied to resource allocation to make decisions for improvement. The culture of evidence includes but is not limited to: Goals and Objectives Student Success Scorecard Program Review Student Learning Outcomes Student Survey Employee Survey WVC Fact Book Student Success (Matriculation) Plan Student Equity Plan Student Services Point of Service Survey |Certification of Continued Institutional Compliance with Eligibility Requirements 79 [West Valley College Self Evaluation Report] March 2014 College Council Agendas and Minutes Furthermore, West Valley College has an employee dedicated to institutional research and planning who is responsible for accessing and analyzing data to inform decision makers about planning, student success, and institutional effectiveness. This data is used to create the aforementioned reports; there is also a wealth of information available on the Research and Planning webpage. Public Information Regularly updated information about all aspects of a West Valley College education, including both onsite and distance education, are available to the public through the West Valley College website, annually published College Catalog, and class schedules published for each semester. Information includes: Official name, address, telephone number(s), and website address of the institution (See College Catalog, website homepage) Institutional mission (See College Catalog - p. 3) Admission requirements and procedures (See College Catalog— p. 174) Academic calendar and program length (See College Catalog—p.2) Available learning resources (See College Catalog—p.189) Course, program, and degree offerings (See College Catalog—p.10, 13-14, 19, 22171) Degrees, certificates, graduation, and transfer requirements (See College Catalog—4, 7, 13-17, 22-171) Names and degrees of administrators and faculty (See College Catalog—194-203) Campus Map of facilities—including current temporary housing and construction updates (Class Schedule and online) Academic Regulations and Rights and Responsibilities, including academic honesty Academic freedom statement (See College Catalog—p. 174-181) Student fees and other financial obligations (See College Catalog—p. 173) Available student financial aid (See College Catalog—p.190) Refund of fees (See College Catalog—p. 180) Acceptance of transfer credits (See College Catalog—p.4) Nondiscrimination policy (See College Catalog—p. 177, 188) Sexual harassment policy (See College Catalog—p. 172, 188) Grievance and complaint procedures (See College Catalog—p.185-86, 188) Names of governing board members (See College Catalog—p.1) |Certification of Continued Institutional Compliance with Eligibility Requirements 80 [West Valley College Self Evaluation Report] March 2014 Accredited status of the institution; program accreditation or certification (see College Catalog—p.1) Relations with the Accrediting Commission West Valley College adheres to the eligibility requirements, the accreditation standards, and the policies of the Commission. The college fully agrees to disclose any and all information required by the Commission (Board Policy 3200, Administrative Procedure 3200). The disclosure of the college to the Commission is always honest, timely, and accurate in accordance with Commission policy. West Valley College maintains contact with the Commission through its Accreditation Liaison Officer (ALO). |Certification of Continued Institutional Compliance with Eligibility Requirements 81 [West Valley College Self Evaluation Report] March 2014 Certification of Continued Institutional Compliance with Commission Policies Policy on Distance Education and Correspondence Education WVC integrates technology-mediated instruction and support services to deliver rigorous education online and to enrich hybrid and face-to-face courses. Courses are developed using the WVC Standards and Criteria for Distance Learning. Distance Education courses offered meet the mission of the college, have clearly defined student learning outcomes, and are regularly evaluated through the SLO/A assessment and program review processes; Distance Education goals are enumerated in the WVC Strategic Plan for Distance Learning. Student work is authenticated through a secure log-in and password, or other uses of best practices (e.g. exam proctoring, plagiarism detection services, writing comparisons from different sources, etc.). Support for faculty and students are available online at the eLearning webpage. West Valley College informs the Commission of any new delivery modes, or new degrees, programs, or certificates which 50% or more of courses are via distance education through the substantive change process. Policy on Institutional Compliance with Title IV West Valley College monitors students who receive financial aid to meet the compliance requirements under Title IV. Information on the WVC Standard of Academic Progress is available from the Financial Aid Office and also presented at Orientation. Policy on Institutional Advertising, Student Recruitment, Representation of Accredited Status Regularly updated information about all aspects of a West Valley College education, including both onsite and distance education, are available to the public through the West Valley College website, annually published course catalogues, and class schedules published for each semester. See Public Information for a complete list. Student recruitment is guided by well qualified staff whose position is clearly defined. All Outreach activities and materials are aligned with the college mission, regularly reviewed for accuracy of information, and delivered with integrity. West Valley College scholarships are designed to recognize accomplishments and to provide tangible encouragement to students who have demonstrated academic |Certification of Continued Institutional Compliance with Commission Policies 82 [West Valley College Self Evaluation Report] March 2014 achievement, leadership, community service, and financial need. Both internal and external scholarship information is available through the Financial Aid Office. Policy on Institutional Degrees and Credits West Valley College awards academic credit as established in California Education Code Title 5. Per Administrative Procedure 4020, “A “credit hour” is one hour of classroom or direct faculty instruction and a minimum of two hours of out of class student work (15 weeks for one semester or trimester hour of credit) or the equivalent amount of work over a different amount of time.” The equivalent amount of work for other academic activities includes laboratory work, internships, practice, or studio work. The college awards academic credit based on work represented in intended learning outcomes and verified by evidence of student achievement. The award of academic credit for each course is clearly delineated in the West Valley College Catalog. Degrees are earned upon satisfactory completion of 60 degree applicable units with a 2.0 grade average or better. A minimum of 12 units must be in residence and a maximum of 20 “Pass” units may be applied toward the completion of the associate degree. West Valley Colleges offers both major specific and liberal arts associate degrees. Certificates are awarded upon successful completion of courses specific courses needed to meet industry standards of the desired field of study. Policy on Integrity and Ethics West Valley College upholds and protects the integrity of its practices. The college provides and responds to requests by ACCJC with accurate, complete, and readily available information. Public information on all aspects of the college is clear, accurate, and available to all who seek it. This information includes, but is not limited to: educational programs; admission requirements; student services offered; athletics programs; tuition and fees; financial aid programs; policies related to transcripts, transfer of credit, and refunds of tuition and fees; and accreditation status. Interactions by college-wide personnel with students and prospective students are conducted with professionalism and integrity. Administrative Procedures 3050 outlines the Code of Ethics for the district and college. The Board of Trustees maintains a Conflict of Interest Policy (AP 2710) which outlines violation resolutions. In addition, the District also holds policies on Employee Complaints (AP 7355) and Whistleblower Procedures (AP 7700) to assure |Certification of Continued Institutional Compliance with Commission Policies 83 [West Valley College Self Evaluation Report] March 2014 the campus community of a confidential due process of any violations without retribution. The Student Code of Conduct contains information and consequences for academic dishonesty, behavior expectations, attendance, and grievance policies among others. West Valley College maintains professional and ethical integrity in its site visits by collegially cooperating with site team members and maintaining an open and committed external evaluation process; this is achieved by assisting the peer evaluators efficiently and effectively in performing their duties while providing accurate readily available evidence of compliance with all policies, eligibility requirements, and accreditation standards. Contractual Relationships with Non-regionally Accredited Organizations Not applicable to West Valley College. |Certification of Continued Institutional Compliance with Commission Policies 84 [West Valley College Self Evaluation Report] March 2014 This page intentionally left blank | 85 [West Valley College Self Evaluation Report] March 2014 Responses to Recommendations from the Most Recent Educational Quality and Institutional Effectiveness Review Recommendation 1: The team recommends that West Valley College regularly update and publish collegewide goals, and state the objectives derived from them in measurable terms, so that the degree to which they are achieved can be determined and widely discussed in order to improve institutional effectiveness. The team further recommends that district goals be established and regularly updated to guide the college in planning to continuously assure the quality, integrity, and improvement of student learning programs and services. Both levels of goals should be part of an ongoing and systematic cycle of evaluation, integrated planning, resource allocation, implementation, and re-evaluation. (I.B.1, I.B.2, I.B.3, I.B.4, I.B.5. II.A.2.e, II.A.2.f, III.A.6, III.B.2, III.B.2.b, III.C.2, III.D.3, V.B.1, IV.B.1.b.) Progress made since March 2011 West Valley College has taken deliberate and thoughtful steps to further respond to this recommendation by reviewing and updating college goals and objectives at annual College Council retreats in each fall semester. The college goals and objectives are presented and discussed at the annual retreats and the final, prioritized goals and objectives are summarized in a document that is circulated college-wide. (R1.1) The stated goals and objectives are linked to the Educational and Facilities Master Plan (E&FMP) and pertinent ACCJC Standards are identified in each section. Moreover, the goals and objectives are quantifiable, responsible parties are assigned, and follow up on the status and implementation of goals and objectives is shared periodically at College Council meetings. The restructured methods that West Valley College has implemented since 2009 adhere to the underlying E&FMP of 2009. College goal development is clearly linked to district goal development and both processes are connected to a cyclical mechanism of evaluation, the college’s integrated planning and resource allocation process, and re-evaluation. The goal development process was institutionalized at West Valley College in the fall of 2009. Since 2009, the College Council has held annual retreat during which the goals and objectives from the prior year were evaluated for progress made and the goals and objectives for the incoming year were inaugurated. During this same period it was recognized that the college’s goals were not impacting district goals and priorities, but working in reverse. This was viewed as a distinct shortcoming by the West Valley College President and the President of Mission College. |Responses to Recommendations from the Most Recent Educational Quality and 86 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Thus, the process of goal development at the district level was thoroughly revamped, as explained in the next section. As a result of this revamping, the College Council determined to carry its 2009-10 goals and objectives forward into the 2010-11 year, with minor modification. Doing so allows a smooth transition to the recently revised district goal development process and timeline. The planned integration of West Valley College goals and objectives and those of the district are further explained in the final section of the Response to Recommendation 1. In the summer of 2012, West Valley College transitioned to an interim President who then became the college’s permanent President in the summer of 2013. The President has continued this effective practice of ongoing goal and objective development, assessment thereof, and institutional priority development. He ensures that this process is vetted through the participatory governance process as well as continuing the practice of providing periodic updates of goal attainment and completion throughout the year. Most recently, the College Council established college goals for 2014-15 at its retreat held in November 2013. (R1.2) As is now established practice, these sets of goals and objectives are informed by the 2009 Educational Initiatives drawn from the Educational and Facilities Master Plan and the most recent set of annual program reviews from 2013. The next annual program reviews are slated for completion during the latter stages of 2013. (R.1.3) West Valley-Mission Community College District Goal Development Process To help implement this annual review process and to stimulate the development of measurable objectives for the District Goals, the Board established an ad hoc committee on District Goals in 2009. The Ad Hoc Committee membership included two trustees, a student trustee and a college president serving as staff to the committee. The Ad Hoc Committee met several times over four months and developed the following Process and Timeline for District objectives. The Ad Hoc Committee then forwarded a recommended list of objectives and a timeline for annual review to District Council for a first reading on April 29, 2009. District Council approved the recommended objectives on May 13, 2009. The 2009/2010 District Goals and Objectives were formally approved by the Board on July 16, 2009. In 2010, the Board President appointed a Task Force composed of two trustees to review implementation activities aligned to 2009/2010 District Goals and the District goal-setting process. On June 28, 2010, the Task Force met with the Chancellor, the two College presidents, and the Special Assistant to the Chancellor. |Responses to Recommendations from the Most Recent Educational Quality and 87 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 At that meeting, a report on activities undertaken by staff throughout the district to implement District Goals was reviewed and discussed. Most goals of 2009-10 had either been achieved or substantially met during the past year. (R1.4) The Task Force also considered the process and timeline for annual development and review of District Goals. The conclusion was that the schedule did not allow for the establishment of goals far enough out to allow for real planning and implementation at the district and college level. It was the recommendation of the Task Force that future District Goals development follow the below timeline: Process and Timeline for Annual Development and Review of District Goals/Objectives November/December Colleges and District Services undertake process to develop and approve goals for succeeding year. January College and District participatory governance groups generate and forward to the District Council recommendations on: a) continuation of current District Goals/objectives into succeeding year; b) modification of current District Goals/objectives for succeeding year; and/or c) New District Goals for succeeding year. District Council establishes District Goals/objectives for succeeding year. The goals developed by the Colleges and District Services are used to inform the District Council in the development of District Goals/objectives. First and second reading of District Goals/objectives by District Council. First report to the Board of Trustees on progress to date on current year District Goals/objectives. February Board review and action to approve the District Goals/objectives for the succeeding year. Approved District Goals/objectives are used to inform the budget development process for the upcoming year. June Final report to the Board of Trustees on progress to date on current year District Goals/objectives. The District Goal development process and timeline outlined above substantially supports college accreditation standards by linking budget allocations to program planning and |Responses to Recommendations from the Most Recent Educational Quality and 88 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 strengthening the role of the Board of Trustees in the annual budget development process. On an annual basis, in the late fall, the colleges and district commence the District Goaldevelopment process through participatory governance structures. Goal identification starts with the review of current year goals with the objective of setting District Goals for the succeeding fiscal/instructional year. In the early spring, the District-level planning body, District Council, meets to develop the first reading of proposed District Goals, which are based on the goals developed at each college and District Services. A first report is made to the Board of Trustees on progress to date on current year goals. At this time, the Board is also advised on the process and tentative goals to be recommended for the succeeding year. In February, Board is positioned to review and take an action to approve District Goals. Approved District Goals become drivers for the district’s annual budget development process for the upcoming fiscal year. In June of each year, a final report on District Goals is presented to the Board. This process now aligns program planning based on Program Review outcomes to budget allocations, and links to distinct education, facilities and budget planning activities district-wide. Further, this process enables early Board member participation in the initial conversations on district’s goal identification and the final action on adopting District Goals. The Board of Trustee’s degree of involvement in the district’s Goal development process is clearly delineated. The Board may provide goals for consideration. Board members are encouraged to participate at several stages of District Goal development process. First, in the November/December stage, Board members may address current year goal attainment challenges and/or the identification of succeeding year goals based on outcomes of individual meetings with administration, members of participatory governance committees, and/or Board’s town-hall meetings that occur once in each semester with the district-wide employees at large. Second, in January of each year Board members are asked to reflect on current year events and actions when the District Goals progress report is made at a regular Board meeting. Third, the Board is asked to approve succeeding year Goal statements in February. Finally, the Board-approved District Goals become a platform for the annual Board Budget Study Session to be held in mid-February. Consequently, a direct link is established for District Goals to be the driver for budget development and revenue allocation to accomplish specified objectives. The Board of Trustees selfevaluation and the Chancellor’s goal are now framed by the District Goals. The revised timeline for the development of the district goals e was accepted by the Board of Trustees |Responses to Recommendations from the Most Recent Educational Quality and 89 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 on August 3, 2010, providing a solid roadmap for the district-wide planning process which was successfully enacted in time for the 2011-2012 academic year. So as to ensure a quality, continuous, and data-driven district-wide planning process, the district contracted with the College Brain Trust (CBT; formerly the California Collegiate Brain Trust, or CCBT) (R1.4) to assist the district in the development of a Strategic Longrange Plan. The purpose of the plan is to further delineate the use of: college-level program review and its inputs the use of more comprehensive and data-intensive enrollment projections and, the identification of specific instructional programs that may better serve the projected student bodies of the colleges between 2011-12 through 2016-17 (including the roles of technology, facilities improvements, student services and the resources needed to implement the identified instructional program opportunities The Strategic Long-range Plan reviewed the array of goals and objectives and related planning documents produced by the colleges and the district over the last several years. In addition, the District’s Land Corporation policies that pertain to the support of the two colleges, as well as each college’s Educational and Facilities Master Plans and educational program planning documents were carefully reviewed by the College Brain Train Trust. For example, roles of technology, facilities improvements needs and connection to teaching and learning and student success, student services, and general resource needs, and opportunities for instructional programs were some critical opportunities reviewed for the district’s long-range strategic planning. Integration of College and District Planning and Resource Allocation The two restructured processes described above link development of college’s goal and objectives to District Goal development. This now occurs as a systemic and ongoing practice where the college goals from both West Valley College and Mission College inform District goals. As a result, budget development and resource allocation at the district level and the college level are framed by the District’s Goal development. Parallel to the District’s Goal development process refinement, West Valley College strengthened its overall institutional planning process by completing a clearly delineated Integrated Planning and Resource Allocation process as part of the college’s Institutional Effectiveness framework. Student Learning Outcome and its assessment information along with Program Review data are now reviewed by the Budget Allocation Resource Council (BRAC) which reports directly to the College Council beginning spring 2014. The Integrated Planning and Resource Allocation process is further explained in relevant |Responses to Recommendations from the Most Recent Educational Quality and 90 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 sections of this Self Evaluation report. In summary, the college developed an ongoing and systemic cycle of evaluation and improvement process. In collaboration with the district and Mission College, the district also successfully addressed this recommendation. Evidence R1.1 WVC Goals and Objectives http://www.westvalley.edu/committees/Accreditation/ goals_objectives.html R1.2 2014 – 15 Goals and Objectives http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Goals_Objectives_20 14-2015.pdf R1.3 Master Program Review and Assessment Calendar http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Master_Program_Re view_and_SLO_Assessment_Schedule_01-072014_External.pdf R1.4 College Brain Trust Report http://www.westvalley.edu/commitees/Accreditation/2 013/evidence/1b/ccbt_report.pdf Recommendation 2 The team recommends that West Valley College formally and systematically evaluate the new program review process so that improvements can be made, as necessary, to ensure the effectiveness of this ongoing planning and resource allocation process. The team further recommends that developing and assessing student learning outcomes be effectively evaluated through established means, such as the program review process. (I.B.6, I.B.7, II.A.1.c, II.A.2.e, II.B.4, II.C.2) Progress made since March 2011 Establishment and Inception of the Integrated Planning Process: Institutional Effectiveness Since the midterm recommendation, the college immediately began ensuring that the Program Review and Student Learning Outcome and Assessment (SLO/A) processes are clearly defined and established throughout the college. (R2.1, 2) The Program Review and SLO/A committees met regularly and fine-tuned each process and ensured that ACCJC required institutional performance for both areas were met by its deadlines. As a consequence, the status West Valley College’s Program Review achieved the “Sustainable Continuous Quality Improvement” level by fall 2012 and SLO/A reached the “Proficiency” level by the same semester, followed by a successful submission to and score received by ACCJC on the March 15, 2013 Annual SLO/A report. (R2.3) |Responses to Recommendations from the Most Recent Educational Quality and 91 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 The college continued its effort to formulate a systemic and formal planning process based on the accomplishments made in the Program Review and SLO/A processes. During the 2012-13 academic year, the college created a formal Institutional Effectiveness organizational framework (R2.4) and priority through the participatory governance process where Integrated Planning and Resource Allocation is identified as one of the three major priorities of the institution. Within this formal institutional framework, the college established an Integrated Planning and Resource Allocation Leadership Team to further develop an integrated institutional planning and resource allocation process. The Integrated Planning and Resource Allocation Leadership Team, facilitated by the Vice President of Instruction, consists primarily of key players/chairs from the Program Review Committee, Student Learning Outcome/Assessment (SLO/A) Committee and Vice President of Administrative Services. In addition, members who represent critically important components to this planning process complete this leadership team including the Dean of Instruction and Student Success and the Director of Institutional Research and Planning. The Integrated Planning and Resource Allocation Leadership Team met semi-monthly during spring 2012 and continues to meet, providing information to constituency groups and soliciting feedback from them which led to a successful development and implementation of a formal and systematic Integrated Planning and Resource Allocation process for the college in fall 2013. The Integrated Master Program Review and SLO/A Schedule (R2.5) for the college was developed in spring 2013, so each department, program, and/or service can plan systemically their evaluation process based on the West Valley College Integrated Planning and Resource Allocation Concept Map. (R2.6) In fall 2013, participatory governance and constituency groups endorsed the Budget and Resources Advisory Council (BRAC) as part of the Integrated Planning and Resource Allocation process who reports to the College Council. (R2.7) The BRAC completes the college’s Integrated Planning and Resource Allocation process by reviewing and analyzing SLO/A and Program Review data submitted using an established criteria, that is driven by the college’s mission, goals and objectives, and priorities, and determine resource allocation. Since fall 2011, the college prioritized the Integrated Planning and Resource Allocation process development in conjunction with the Accreditation process resulting in presentations to the entire college community at every All College Day (Flex day). (R2.8) The Spring 2014 All College Day will focus solely on the preparation for the Accreditation visit where the Integrated Planning and Resource Allocation process will take an important part of the day. In February 2014, the Integrated Planning and Resource Allocation Leadership Team, along with the Program Review and SLO/A/ A Committees and BRAC, plans to have a robust orientation for the college community introducing and providing direction, resources, and support for a successful evaluation process for the college. |Responses to Recommendations from the Most Recent Educational Quality and 92 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Program Review and Student Learning Outcome Assessment In 2011, the Program Review Committee Chair (a faculty member) and the Program Review Committee (faculty, classified staff, and administrators) revised the program review evaluation and improvement process. These changes in the 2011-12, 2012-13, and 2013-14 program review questionnaires reflect the college’s focus on establishing the critical connection between student learning outcome assessments, program reviews, budget planning, and resource allocation decisions so programs can request and receive funds to address important student learning instructional and service needs. (R2.9) Previous to 2011, not all departmental faculty and student service members were actively involved in the program review process. However, since 2011, program review questionnaires were sent to all faculty department chairs encouraging them to view themselves as “program owners” and inviting them to engage collaboratively with department faculty and staff members in completing program review questionnaires. As a result of this departmental engagement, serious and thoughtful conversations about course, program, and pedagogical improvements focused on student achievement and success have occurred and results have been implemented. This productive dialogue among department faculty, staff and administrators has fostered inclusiveness, collegiality, and an internal peer review process. Upon completion of the submission process, Program Review Committee members read all submissions, assess them for completeness and substance, and provide feedback as needed. This iterative process continues to improve program review content, thus leading to more relevant questions and dialogue for each cycle. In order to continue evaluating and refining the review process, the Program Review Chair seeks ongoing feedback from constituency groups, such as the Academic Senate, the Division Chair Council and the Program Review Committee. The feedback is reviewed and incorporated into each subsequent round of program reviews. The program review process enables departments to annually audit and review their program’s course, program, and institutional level SLO/A and assessment activities. The program review questionnaire asks program owners to answer specific questions about their student learning outcome and assessment results. The Student Learning Outcome and Assessment committee, in conjunction with the Office of Instruction and with the support of the Academic Senate, assists faculty and staff members as they assess course level, program level, and institutional level student learning outcomes. The Student Learning Outcomes & Assessment leadership team provides periodic updates to the |Responses to Recommendations from the Most Recent Educational Quality and 93 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Academic Senate, consults with the Division Chair Council, and advises and receives feedback from the Vice President of Instruction. Currently, the Program Review Committee is in the process of revising the questions relative to resource need so as to create a strong synergy with the newly established BRAC. Curriculum Development and Student Learning Outcomes/Assessment The college successfully keeps up with rapidly changing curriculum related legislative mandates and Title 5 regulation changes. Whenever a new course or program is proposed, or an existing course or program is revised, it is submitted to the Curriculum Committee for approval prior to Board and state approval processes. All current and active courses are housed in CurricuNet where each course outline of record (CORs) includes a clearly stated student learning outcomes and assessments. (R2.10) Every new course that is submitted through the Curriculum Committee review process is required to have clearly stated student learning outcomes and assessments in its course outline of record and proceed through the established course approval process per the California Community College Program and Course Approval Handbook (PUCAH). (R2.11) The integrated Master Program Review and SLO/A Schedule provides information for faculty concerning when an SLO/A needs an update based on the assessment results and discussion held. The SLO/A review process is also coordinated with the required two-year course revision for CTE courses and five-year cycle for the non-CTE courses. Institutional Learning Outcomes (Institutional Core Competencies) were approved by the Academic Senate in the spring of 2010 and have been included in all subsequent catalogs. West Valley College’s Institutional Learning Outcomes ILOs) indicate the college's core competencies, and they originate from the college’s mission, values, and commitment to student learning and success. The ILOs represent the outcomes a West Valley College student will achieve upon successfully completing a West Valley College education. The college submitted its March 15, 2013 ACCJC SLO/A report which demonstrated that the college fulfilled the Proficiency Level for Institutional Effectiveness for SLO/As and assessments. The report of March 2014 will demonstrate that the college has now achieved the Sustainable Continuous Quality Improvement for SLO/As and assessments. SLO/As and assessments are in place for all courses, programs, and degrees. Assessment results are used to improve instructional and student service areas and to inform program review, budget planning and resource allocation. A new SLO/A & Assessment webpage developed by the SLO/A & A Committee features easy to access course and program assessment tools, guiding questions for |Responses to Recommendations from the Most Recent Educational Quality and 94 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 assessment discussions, and the Master Program Review and SLO/A & A schedule. (R2.12) The institutional dialogue about SLO/As and assessments is leading to effective decision making, and resources are appropriately allocated to continue SLO/A assessment processes and other college-wide improvements. A Master Program Review and SLO/A Assessment schedule is posted on the SLO/A webpage and this document informs faculty department chairs and student service department chairs regarding which assessments need to be completed each semester. SLO/As are aligned with PLOs and ILOs so that all learning outcomes map to the highest level of learning. Program level outcomes and Institutional Learning Outcomes are published in the college catalog in order to increase student awareness of course and program purposes. Substantive progress has been made since the March 2011 recommendation in regards to Program Review, SLO/A, and establishment of the college’s Integrated Planning and Resource Allocation process that is formal and systematic. Progress can also be confirmed by the college’s successful achievements in meeting the ACCJC’s institutional performance goals both for Program Review and SLO/A. The college requested of ACCJC for a scorecard for the March 15, 2013 West Valley College Annual SLO/A report result which indicates high scores on most of the categories and above average scores on other areas. Evidence R2.1 Program Review Committee http://westvalley.edu/committees/program-review/ R2.2 Student Learning Outcomes and Assessment Committee http://www.westvalley.edu/committees/Student_Learn ing_Outcomes/ R2.3 March 15, 2013 SLO/A Report http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/March_15_2013_SLO _Report_Final_Final.pdf R2.4 Institutional Effectiveness Framework http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Institutional_Effectiv enss_SS_Team_11-6-12.pdf R2.5 Master Program Review and SLO/A Assessment Schedule http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Master_Program_Re view_and_SLO_Assessment_Schedule_01-072014_External.pdf |Responses to Recommendations from the Most Recent Educational Quality and 95 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 R2.6 Integrated Planning and Resource Allocation Diagram http://www.westvalley.edu/committees/Accreditation/i ntegrated_planning_diagram.html R2.7 Budget and Resource Advisory Committee http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/brac_12_17_13.pdf R2.8 All College Day Presentation re: Accreditation and Integrated Planning and Resource Allocation http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/ACD_Integrated_Pla nning_Presentations/ R2.9 Program Review Questions http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/fillable_pdf_docume nt_instructional.pdf R2.10 Course Outline of Record: Art 31 A http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2a/art_31a_cor.pdf R2.11 Program and Course Approval Handbook http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Handbook_5thEd_B OG_Approved.pdf R2.12 Master Program Review and SLO/A Assessment Schedule http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Master_Program_Re view_and_SLO_Assessment_Schedule_01-072014_External.pdf Recommendation 3 The team recommends that the college implement elements of program review to ensure evaluation of distance learning courses and to ensure instruction is comparable to that of traditional instruction. Progress Made Since March 2011 State and Federal regulations relative to distance learning have drastically changed since the mid-term recommendation was made. West Valley College addressed the assurance of evaluation of distance learning courses in two primary ways: through a thorough and stringent review and approval of a separate Distance Education section of the course outlines and program review that include questions to help faculty assess effectiveness of distance learning courses in terms of student success. (R3.1, 2) In addition, the college’s Distance Learning Committee led the incorporation of the new regulations: the State Chancellor's Office Distance Education Guidelines of 2008 and the U.S. Department of Education (DOE), new “Program Integrity” regulation of 2010, into their goal and developed a recommended resource guide – “check list” – as a mechanism to assure the college’s distance learning course standard and rigor. (R3.3) The co-chairs and Distance Learning Coordinator went through key participatory governance committees such as the |Responses to Recommendations from the Most Recent Educational Quality and 96 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Academic Senate, Curriculum Committee, Division Chairs Council and Student Services Council and shared how the check list can be effectively used to ensure quality distance learning instruction. As part of the program review process, departments evaluate their distance education courses and take steps to ensure that distance education instruction is comparable to that of traditional instruction. The Distance Learning Committee leads quality assurance for distance learning which is based on the state and federal regulation mandates: State Authorization, Correspondence or Distance Education, Last Day of Attendance, and Student Authentication. (R3.4) State Authorization According to the DOE's regulations for maintaining program integrity, colleges that offer distance education to out-of-state students must acquire authorization from the state where the DE student resides. This authorization is also required for the student to receive financial aid. The college currently does not have a large number of our-of-state DE learners; however, the college is in the process of reviewing and tracking data of out-ofstate students who have taken WVC DE courses and what possible State Authorization Reciprocity Agreement (SARA) can be established with these states. Correspondence vs. Distance Education In response to the DOE's clear distinction between correspondence and distance education, the college developed guidelines for faculty via the Distance Learning Committee so that all WVC DE courses will fulfill requirements for regular and substantive interaction between students and the instructor. The college has established the following process for DE faculty to follow: • • When a faculty designs or revises a course in CurricUNET, the course must fulfill curriculum committee and DE coordinator requirements for regular and effective student content. This is detailed in a the DE screen in CurricUNET (R3.5) The DE committee has designed and disseminated an "Online Learning Checklist" for all DE faculty members. The checklist was vetted at the Academic Senate and the Division Chair Council in the fall of 2013. This comprehensive checklist guides DE faculty on how to fulfill student authentication requirements, write an organized syllabus with relevant course content, and provide a means for establishing regular and substantive interaction with students. (R3.6) |Responses to Recommendations from the Most Recent Educational Quality and 97 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Last Day of Attendance It is important for all faculty, and DE faculty in particular (due to the nature of online instruction), to keep track of students' last day of attendance (LDA) for financial aid purposes. DE faculty can comply with this requirement by monitoring students' activity and ensuring students' regular and substantive engagement in the course. If a student has stopped participating in a DE course, the DE faculty member informs the student that they have five days to complete the missing work or they will be dropped from the course. If a student fails to respond to this request, the faculty drops the student from the course and the student cannot receive financial aid. (R3.7) Student Authentication The college complies with the Higher Education Opportunity Act of 2008 which requires institutions to verify the identity of students who participate in courses by using a secure login and pass code. The college's Angel Learning course management system has a password protected login as well as the following statement for every student who signs in: Through the entry of my username and password, I affirm that I am the student who enrolled in this course. Furthermore, I affirm that I understand and agree to follow the regulations regarding academic integrity and the use of student data as described in the West Valley Mission District Student Code of Conduct that governs student rights and responsibilities. Failure to abide by the regulations may result in disciplinary action up to expulsion from the college. (R3.8) In addition to the 2011 recommendation, West Valley College took a significant leap to proactively implementing recent state and federal regulations on distance learning as its goals and primary focus for the college’s distance learning standard. Program Review, Curriculum process, and Distance Education Committee guidelines and checklist provide multiple opportunities for faculty to evaluate the quality, rigor, and compliance of distance learning courses which are comparable to face-to-face courses. Evidence R3.1 Distance Education Approval Form http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2a/de_addendum_form.png R3.2 Program Review; Instructional Form http://www.westvalley.edu/committees/programreview/documents/Documents_And_Files/2013/fillablepdf-document-instructional.pdf |Responses to Recommendations from the Most Recent Educational Quality and 98 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 R3.3 Online Learning Checklist http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Online_Learning_Che cklist_inal_Nov.6-2013.pdf R3.4 Current Hot Topics in California Distance Education http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Hot_Topics_for_DE_ Conveying_the_Importance_Updated_12-10-2012.docx R3.5 Distance Education Approval, Course Outline of Record http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2a/de_addendum_form.png R3.6 Online Learning Checklist http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/Online_Learning_Che cklist_inal_Nov.6-2013.pdf R3.7 Last Day of Attendance Policy http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/2014_winterspring_schedule_pg17.pdf R3.8 ANGEL Login http://wvmccd.angellearning.com Recommendation 4 The district and the College constituencies need to develop a plan to address the impact of the reduction in fiscal resources caused by the apportionment penalty assessed on the District this past year. Any fiscal impact that may affect the on-going ability of the College to carry out its mission must be shared with the Accrediting Commission. (III.2.a, III.2.d, E.R. 17) Progress Made Since March 2011 As West Valley College nears its fiftieth anniversary, the college and the district continue to exhibit solid fiscal health. Although the impact of the apportionment penalty caused by “Hours by Arrangement” (HbA) was certainly significant, conservative planning at both the district and college levels allowed operations to continue without significant disruption. The apportionment penalty was fully resolved through the apportionment recalculation report for Fiscal Year 2010-2011 and since that time has not proven to be an impediment. The college has successfully cleared the state audit specifically on HbA to this date. (R4.1) In addition, faculty, through the Curriculum Committee, removed all existing HbA portions of instruction and replaced it with regularly scheduled lab work, revision of the entire course outline to augment units, and/or simply decided to focus on existing lecture instruction. As of spring 2013, the college has no courses with HbA instruction. Of more relevant significance to the college’s budget was the serial reduction of state funding from 2009 through 2012. Within the district, general apportionment revenue is |Responses to Recommendations from the Most Recent Educational Quality and 99 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 allocated via a model based upon SB361, with Mission College receiving approximately 47% and West Valley College receiving 53%. Thus, any changes to the district’s overall revenue proportionately affect both colleges. “Workload reduction” caused the college to reduce FTES goals, and thus the associated apportionment revenues, affecting the number of students served by the college through reductions in the number of class sections scheduled. In Fiscal Year 2010-2011, the district’s FTES goal was reduced 6.20%, from 17,504 to 16,348. In FY2011-2012, another workload reduction of 2.10% further reduced FTES to 16,098. Though, this was a statewide issue, not unique to West Valley College or to the district, the college was able to maintain its commitment to the college’s mission by continuous careful budget monitoring, expense reductions, and conservative fiscal management. Most recently as of the end of Fiscal Year 2012-2013, West Valley-Mission Community College District (WVMCCD) has entered “Basic Aid” status. This change in fiscal status has roots in several factors: very significantly, local property tax revenues have increased due to the rebounding housing market and improving economy. Greater numbers of property transfers and increasing housing values have pushed property taxes higher, and county assessors are also able to reset their property tax rates under “Prop 13” rules. Redevelopment Agency disbursements added to property tax revenues proved to be the final factor allowing the district to achieve basic aid status in FY2012-2013. Changes in the local economy also play a role in the district’s maintaining basic aid status. Apparently common to our neighboring community college districts, West Valley College’s FTES has been declining. Had the district not been in basic aid status, the district would now be on “stability funding” as a result of FTES reported for Fiscal Year 2012-2013. The district’s FTES goal had been set to 16,098 FTES for FY2011-2012 and FY2012-2013. For FY2013-2014, the goal was reduced by 200 to 15,898 FTES; for FY2014-2105, the goal was further reduced to 15,748 FTES. The changes in FTES for the current and next fiscal years are very deliberate, reflecting the realities of changing demographics in the communities served by the college. Accordingly, the district and both colleges have, for approximately eighteen months, engaged in a fully participatory dialog toward reorganizing the entire institution to be responsive to: Reflecting the Student Success Act of 2012’s mandates to serve students; “Rightsizing” the college and district operations reflecting the planned enrollment levels; and maintaining an enrollment that results in a stable revenue stream and budget based upon retaining basic aid status year-over-year. |Responses to Recommendations from the Most Recent Educational Quality and 100 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 In the February 23, 2009 Follow-up Report, West Valley College asserted that it did not foresee a continuing fiscal impact to negatively affect the on-going ability to carry out its mission. Today it can be said with certainty that the fiscal concern expressed in Recommendation 4 has been resolved; the college and district are fiscally stable and able to meet applicable accreditation standards. Continuing fiscal urgencies at the state level are ever present. However, the college and district have developed improved strategies for handling the vicissitudes and have a clear focus on strategically planning and managing enrollment to maximize access to education while maintaining the college’s fiscal health. The following sections detail the efforts the college has made to achieve these positive results. Recovery from the Apportionment Penalty In 2009/10 and the first half of 2010/11 the college experienced substantial enrollment increases. This was largely attributable to a combination of factors common throughout California that drove students to the community colleges. These included double-digit unemployment, large numbers of returning veterans and system-wide reductions within the UC and CSU systems. Another important contributing factor at West Valley College and Mission College was responsiveness to a set of California Collegiate Brain Trust (CCBT) recommendations as to how the district could reduce its costs, while maximizing revenue through a district wide organizational review. (R4.2) The review set into motion a number of coordinated activities that resulted in curriculum revisions and enrollment management practices that yielded better efficiency, concomitant with the enrollment increases. Both Colleges successfully restored all enrollment funded through the state’s “stability funding” mechanism and have had measurable growth in FY2010 to FY2011. This has occurred despite the state’s implementation of “workload reduction” further described below. The State Economy and Workload Reduction As the college was preparing for the 2009-10 Academic year (FY10), the State underwent serious fiscal challenges. The 2009-10 Budget Act required the State Chancellor’s Office to adjust each district’s base workload measures commensurate with the reduction in general apportionment revenues. Initially, districts were notified of workload reductions in August 2009 at the statewide budget workshops. Workload reduction estimates were based on 2008-09 P2 funded FTES figures. The State Chancellor’s calculation of the statewide workload reduction equaled $192 million, which translated into a 3.39 percent reduction to each district’s total computational revenue. Additionally, many of the categorical programs underwent a series of budget reductions at the state level (32% to 100%) with the expectation that they would be partially restored |Responses to Recommendations from the Most Recent Educational Quality and 101 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 with one-time federal backfill funding from the American Recovery and Reinvestment Act (ARRA). As the final budget came to fruition, most categorical programs were backfilled by only a fraction of available ARRA funds. West Valley College was the beneficiary of approximately $380,000 of the $35M distributed among the 112 colleges. The college’s participatory governance councils maintained responsibility for communicating information to constituent groups about the effects of the 3.39% workload reduction and severe reductions to categorical programs. Most communications originated from the President’s Office and via the College Council, which includes in its membership the Academic Senate President, Classified Senate President, SEIU representative, the Vice Presidents, delegates from the Division Chair Council, Student Services Council and the Student Senate). The Student Services Council and the Division Chair Council were most actively involved in the implementation of workload reduction and categorical fund reductions and continuously relayed information to the College through posted meeting minutes and updates made to the College Council. The District’s Budget Reduction & Enrollment Restoration Plan The district adopted implementation strategies from the college’s existing plan and recommendations from the CCBT organizational review. Each college worked with the Chancellor’s office to develop an overarching reorganization plan and implementation matrix. The college’s vice presidents worked within the participatory governance structure of the college to implement many of the strategies that helped the college increase efficiencies in instructional and service areas. This is a brief summary of the process: During the stability funded period for the district (FY09 and FY10), each college implemented a curriculum revision process to ensure that attendance accounting methods met the State Chancellor’s requirements. This process included working with the respective Performance Goals Committee and training department and division chairs. Each college developed rational, criteria-based processes for determining which vacant positions should be restored. The college’s vice presidents and the participatory governance bodies apply this system when deciding whether to restore or refill positions. To the extent possible, job functions are reorganized to existing staff in order to avoid reductions to critical service levels and the quality of instruction. The district extended a rational and fiscally responsible early retirement plan to help reduce costs. Furthermore, most of the District’s bargaining units assisted in reducing costs by negotiating salary reductions and medical cost caps. |Responses to Recommendations from the Most Recent Educational Quality and 102 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Participatory governance groups at the college and district were regularly informed and provided input about fiscal changes. The primary committees involved in this process were the District Budget Advisory Committee, the District Council, the College Council, the Division Chair Council, and the Student Services Council. These councils were provided clear and consistent information from state, district, and college level perspectives and helped regenerate the apportionment lost from disallowed enrollment in courses containing To-Be-Arranged hours of instruction (TBA; also known in the WVMCCD as “hours by arrangement” or HBA). College Improvements in Course Scheduling & Budget Reduction Planning During the end of FY2009 and FY2010, the College Council considered possible implementation strategies in order to meet the CCBT organizational review recommendations. The implementation strategies recommended by the College Council were formulated from comments, suggestions, and ideas solicited throughout the campus community. The strategies flowed up to the District Council as part of a district wide planning matrix. From the matrix, each college was aware of the progress made in the organization. These are the main strategies the college deployed: College’s Performance Goals Committee (PGC) The PGC is led by the vice president of instruction and the Vice President of Administrative Services and is composed of the division chairs. This is the group responsible for establishing the college’s enrollment goals and course offering plans for the academic year, which coincides with the fiscal year. Through department and division chair training, the PGC facilitated the restoration process by adopting a revised enrollment planning worksheet that sets the enrollment plan for the following years. These plans took into account the myriad of curricular revisions either made or in process in response to Title 5 regulations and other state advisories apropos to HBA. Since FY09, the work of the PGC has helped the college and the district to meet and exceed enrollment goals in order to attain restoration and efficiency goals in compliance with the district’s budget reduction plan. Ongoing Processes & Planning for Staff Reductions during FY2009 to FY2011 The college reduced its operating budgets by carefully and thoughtfully reorganizing vacant positions and functions within the college, while attempting to meet the needs of the service areas and instructional programs. Functions once carried out by individuals in vacant position were realigned to the highest priorities of need, or eliminated through attrition. Several classified staff and one administrator at the college received layoff notices in 2010, as a result of the budget reduction decisions made at the college or through the |Responses to Recommendations from the Most Recent Educational Quality and 103 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 exercise of reemployment rights most of those individuals have returned to employment. In the end, the college’s costs were reduced, and the district’s budget was balanced in FY2010 and FY2011. College Council’s Budget Reduction Process for FY2011 Budget Development As FY2010 progressed, the college restored its enrollment by following the CCBT recommendations, responding to enrollment demands, and implementing the PGC enrollment management plan. Once the college was fiscally at par with most other districts, and as it was preparing to develop the FY11 Budget, the College Council had to adopt a budget reduction plan for FY11 in order to deal with the State’s substantial fiscal challenges. Related Details Concerning the CCBT Organizational Review and Implementation Plan Matrix Based on the CCBT recommendations that had been published in late-2008, a comprehensive organizational review was undertaken to identify ways for both colleges to reduce costs while continuing to provide students with an excellent education. The review resulted in over 130 recommendations that were assigned to each college vice president in a planning “matrix.” Updates regarding the organizational review were provided periodically, and throughout the process to District Council and other constituent and leadership groups. By late 2010, nearly all of the recommendations had been addressed and completed. At West Valley College the planning matrix focused on three main areas, shown below. Implementation Plan & Outcomes for Instruction- The basic implementation plan to address the CCBT recommendations pertinent to instructional programs began by (a) refining the collection and distribution of enrollment data; (b) reviewing the division chair structure to see whether a “dean’s structure” would be more “efficient” or “cost effective”; and (c) reviewing all academic programs in order to decide which underperforming programs would be placed on “academic watch” or considered for discontinuation. Through this process the Office of Instruction, in concert with the Academic Senate, curtailed some course offerings and restructured the curriculum and certificates in the programs. Implementation Plan & Outcomes for Student Services- Student Services developed a reorganization plan in conjunction with the 2010 Budget Act and the substantial loss of funding for categorical programs, such as Matriculation, EOP&S and Disabled Students. Part of the reorganization plan was to eliminate the dean of matriculation position. The |Responses to Recommendations from the Most Recent Educational Quality and 104 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 dean of matriculation’s function is now absorbed by the dean of student services position. A reclassification of the admissions and records director was imperative to help validate enrollment data in accordance with Title 5. Implementation Plan & Outcomes for Administrative Services - There has been a coordinated effort between the District and Colleges. First, when there was a retirement in the Printing Services department, the position was eliminated to help with the 2010-11 reduction plan. Existing positions were reorganized and a confidential employee became a supervisor to help manage administrative services (including printing). Second, administrative processes have been refined within the district office to reduce redundancies. Administrative functions that support student services and instructional divisions are more successful and efficient. In summary, responding to the recommendations from the California Collegiate Brain Trust (CCBT) has served the college well as it assisted the college to address all ACCJC recommendations from the last Accreditation cycle of 2007 and the midterm in 2011. Since the midterm in 2011, the college continued to weather through state-wide fiscal challenges via transparent participatory governance process throughout the college and the district. The course offerings have been reviewed and shifted to support student success by the work of Performance Goals Committee, Division and Department Chairs in concert with the Student Success Act of 2012 and California Community College mission. Curriculum has been aligned with the state inventory, course outline of records, and the catalog revisions have been regularly made particularly to remove the HBA portion of the instruction. All components inform the college’s budget planning process and allow the institution to carry out its mission. Evidence R4.1 State Audit of HbA http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/State_Audit_of_HbA. pdf R4.2 CCBT Report http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/ccbt_report.pdf Recommendation 5 The college constituencies work with the District administration and the Board of Trustees to establish district wide goals that address the quality, integrity, and effectiveness of the educational programs. These district wide goals need to be incorporated into the strategic planning process of the College as recommended by the previous visiting team. (IV.B.1, IV.B.1.c. 1. B.2., I.B.4) |Responses to Recommendations from the Most Recent Educational Quality and 105 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Progress Made Since March 2011 As thoroughly described and detailed in the responses to Recommendation 1, the Board of Trustees revised the district’s goal development process in August 2010 to allow for college planning informing district-level planning through this annual process. The connection between the two processes has been strengthened principally through an adjustment of timelines and coordination of college’s annual goals and objective setting with those of the district. (R5.1) That is, through the college’s participatory governance process, annual goals and objectives for the subsequent year is now established each fall. In January of each year, the district’s participatory governance process will then utilize the outcome of the college’s fall planning efforts to establish district goals for the upcoming year. This process allows for a clear linking of college goals to district goals and connects planning in a more systematic and timely way to resource allocation through the annual budget development process. The District Goals (R5.2), which were approved by District Council in May of 2013, were informed by the college's goals and objective development and planning discussion which took place on November 30, 2012 at the college's annual College Council Retreat. (R5.3) The 2013-14 District Goals consist of the following: "Support college initiatives to improve educational goal attainment across groups; Comply with ACCJC standards; Increase professional development; Expand external partnerships; Improve District-wide technology use; Establish a process for creating District goals with appropriate metrics; and Maintain financial stability. With a streamlined and well-coordinated District Goal development process that is informed by the goals from the colleges, the District's goals stem from the college's Integrated Planning and Resource Allocation process (R5.4) which encompasses critical analysis of the results from program reviews, student learning outcome assessments, and budget and resource allocation process. (R5.5) The colleges and the district successfully developed a comprehensive process for the District-wide goal and its development process. It has been vetted through the college and the district’s participatory governance process supported by the Board of Trustees. The college’s goals are to be coordinated with the District-wide goal setting timeline and framework described in the responses to recommendation 1. The district successfully established an ongoing, continuous, and sustainable district-wide goal development and evaluation process. |Responses to Recommendations from the Most Recent Educational Quality and 106 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 What remains a stable presence throughout this district goal planning process is West Valley College’s alignment of its annual goals with its strategic plan. Updated in June 2009, the college’s Educational and Facilities Master Plan (E&FMP) articulates five specific strategic goals which mirror its values and support its mission: learning community, diversity and inclusion, collaborative leadership, physical resources, and fiscal innovation. These strategic goals are supported by a set of 39 educational initiatives embodied within the E&FMP focused in four specific areas: educational programs and services, technology, staffing, and facilities. West Valley College’s annual goal development uses this strategic roadmap to align its focus with this broader-based planning agenda. Evidence R5.1 District Goal Development Process http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/district_goal_process _timeline.pdf R5.2 District Goals 2013-14 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/District_Goals_201314.pdf R5.3 College Council Retreat Agenda – November 2012 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/College_Council_Retr eat_Agenda_11-30-2012.pdf R5.4 Integrated Planning and Resource Allocation Framework http://www.westvalley.edu/committees/Accreditation/i ntegrated_planning_diagram.html R5.5 Budget and Resource Advisory Council http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/recommendations/brac_12_17_13.pdf |Responses to Recommendations from the Most Recent Educational Quality and 107 Institutional Effectiveness Review [West Valley College Self Evaluation Report] March 2014 Standard I: Institutional Mission and Effectiveness The institution demonstrates strong commitment to a mission that emphasizes achievement of student learning and to communicating the mission internally and externally. The institution uses analyses of quantitative and qualitative data and analysis in an ongoing and systematic cycle of evaluation, integrated planning, implementation, and re-evaluation to verify and improve the effectiveness by which the mission is accomplished. Standard IA: Mission The institution has a statement of mission that defines the institution’s broad educational purposes, its intended student population, and its commitment to achieving student learning. Descriptive Summary College mission: The West Valley College community supports students along their pathways to reach transfer and career goals in an environment of academic excellence. During the 2010-2011 academic year, the institution’s highest participatory governance committee, College Council, following extensive research and utilization of expert consultation, and with input from the entire campus community, rewrote the college mission statement to clearly state its mission of promoting student learning and students’ goals of transfer, basic skills, and career paths in alignment with the CCCO stated areas of concentration. (1A.1) Consistent with its purpose, character and its student population, the college's mission statement is intentionally focused on pathways that lead to student success. The mission statement is appropriate and meaningful because the college offers students relevant degrees, certificates and programs that are supported by essential student support services. The intended population of the college is determined by the boundaries as outlined by the Los Gatos-Saratoga, Campbell, and Santa Clara high school districts. (1A.2, 3) Since the college offers fifteen Associate Degrees for Transfer (ADTs) and numerous specialized degree and certificate programs, students from other parts of Santa Clara County also choose to attend classes at the college. The identified population is appropriately matched with college resources and the college has a major role in facilitating student pathways for transfer and career success. The college conducts and utilizes research about its student population, its service area, and the region to align intended goals with student |Standard I: Institutional Mission and Effectiveness 108 [West Valley College Self Evaluation Report] March 2014 needs. The college demonstrates its commitment to fostering successful student learning outcomes by conducting ongoing assessments of learning that result in sustained and documented improvements in student success and retention. (1A.4) Student learning outcome results inform the writing of program review reports so that both processes generate robust and relevant dialogue about student learning and success strategies and opportunities for students. (1A.5) The college mission statement's clear emphasis on fostering an environment of academic excellence is felt in college classrooms, in student life and club activities, and in all aspects of the college's positive campus community that focuses on student success. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1A.1 CCCO stated areas of Concentration http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/1a/sstf_final_report_01_17_12.pdf 1A. 2 Intended Service Population http://wvm.edu/content.aspx?id=2192 1A. 3 WVC Fact Book 2013 http://westvalley.edu/committees/Accreditation/docu ments/fact_book_12_03_2013.pdf 1A.4 Student Learning Outcomes Webpage http://westvalley.edu/committees/Student_Learning_O utcomes/ 1A.5 Program Review Website http://westvalley.edu/committees/programreview/index.html Standard IA.1 The institution establishes student learning programs and services aligned with its purposes, its character, and its student population. Descriptive Summary In the process of developing the mission statement, listening sessions were conducted with all participatory governance groups and with external constituents to collect data about the college’s character and purpose. (1A.1.1) The mission statement was reviewed by all key participatory governance groups to determine its match with WVC goals for student learning. The mission directly expresses the college's program goals of student learning. (1A.1.2) In the college mission |Standard I: Institutional Mission and Effectiveness 109 [West Valley College Self Evaluation Report] March 2014 statement student learning takes place along their pathway to fulfilling their transfer and career goals. The college relies on Program Review, Student Learning Outcome and Assessment processes, and the annual Scorecard Report to assess institutional effectiveness and the ongoing relevance of the college mission statement. (1A.1.3) Data about current students (demographics, educational goals) is presented to the College Council each year at its annual goals-development retreat. (1A.1.4) Labor Market Reports are run for every Career and Technical Education (CTE) department to assess the opportunities of graduates of the program. (1A.1.5) Regional labor market data is presented to the community in the annual West Valley College Fact Book, which includes a list of the fastest-growing jobs in the college's service area that require an associate degree or certificate. (1A.1.6) All of these items ensure the programs and services of the college are in alignment with the needs of its student population. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1A.1.1 Our Vision, Our Mission, Our Future http://www.westvalley.edu/research/Documents/ Our_Vision_Our_Mission_Our_Future_WhitePaper.pdf 1A.1.2 Mission statement http://www.westvalley.edu/mission.html 1A.1.3 2013 Program Review Instructional Instrument (institutional effectiveness: Q5-6; Mission Statement Q3.4) http://www.westvalley.edu/committees/programreview/documents/Documents_And_Files/2013/fil lable-pdf-document-instructional.pdf 1A.1.4 College Council Retreat Agenda and handouts http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1a/College_Council_Integrate d_Planning_Discussion_11.8.13.pdf 1A.1.5 2013 Fact Book http://www.westvalley.edu/research/Documents/ Fact_Book/fact_book_2013_master.pdf 1A.1.6 CTE Labor Market Reports http://westvalley.edu/committees/Accreditation/ documents/surveys/labor_market_report2013.pdf |Standard I: Institutional Mission and Effectiveness 110 [West Valley College Self Evaluation Report] March 2014 Standard IA.2 The mission statement is approved by the governing board and published. Descriptive Summary The mission statement is published in the West Valley College Catalog, (1A.2.1) and is posted in facilities throughout the campus, on most participatory governance meeting agendas, and on the West Valley College website. (1A.2.2) The West Valley College Mission Statement was approved by the board on January 17, 2012 as part of the Board Policy revisions recommended by the Community College League of California (CCLC). (1A.2.3) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1A.2.1 West Valley College Catalog Pg. 3 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1a/2014_Catalog_page3.pdf 1A.2.2 Mission statement on WVC Website http://www.westvalley.edu/mission.html 1A.2.3 WVMCCD Board of Trustees Approval – January 17, 2012 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1a/bot_mission_approval.pdf |Standard I: Institutional Mission and Effectiveness 111 [West Valley College Self Evaluation Report] March 2014 Standard IA.3 Using the institution's governance and decision-making processes, the institution reviews its mission statement on a regular basis and revises it as necessary. Descriptive Summary The college undertook a process to develop a new mission statement in the 2010 – 2011 academic year. On April 28, 2011, the College Council adopted a White Paper entitled Our Vision, Our Mission, Our Future. This paper defined the College Council’s charge as follows: (1) Define and prioritize the college focus into the future (2) Re-craft the college mission statement to capture the essence of West Valley College. (1A.3.1) The White Paper describes a listening session process with stakeholders from participatory governance groups in which facilitators asked guiding questions to determine how a new college mission statement could best encapsulate the college’s overarching vision and future initiatives. The listening sessions that took place in 2011 included participants from the College Council, the Classified Senate, the Marketing Committee, the Academic Senate, the Division Chair Council, the Student Services Council, the Board of Trustees, Associated Students, Community Leaders, and Associate Faculty. In total, ten listening sessions were conducted and more than 115 participants participated in discussions. (1A.3.1) At each listening session, multiple coordinators took notes to ensure that all feedback was captured. Once all sessions were completed, the notes were coded and analyzed to identify recurring themes. In addition, the study team conducted an open-item student survey linked from the college website which elicited more than 60 responses; these responses were included with the responses from the listening sessions. Response frequencies were tabulated, and the results were reviewed by the study team and the study consultants. The themes were refined and prioritized, then presented for multiple readings at the College Council. The college president, the consultants, the dean of technology, and the institutional researcher collaborated on the presentation of the white paper, “Our Vision, Our Mission, Our Future” which was then shared with all participatory governance groups. The listening session findings indicated that the college is a caring, welcoming institution with a beautiful campus and excellent faculty, staff, and administrators. The findings also stated that the college is focused on student success and an |Standard I: Institutional Mission and Effectiveness 112 [West Valley College Self Evaluation Report] March 2014 environment that fuels the mind. The college stakeholders also believe the college can continue to grow as a regional leader in transfer, entrepreneurship resources, global citizenship education, and STEM education. (1A.3.1) The white paper became the foundation of the process for the development of the new college mission statement. On August 18, 2011, the College Council convened for a retreat with the purpose of developing the new mission statement. An external facilitator guided college council members and stakeholders through the process of creating a new mission statement that reflects the college vision for the future. Two drafts were developed and presented to participatory governance groups and external constituents for feedback. (1A.3.2, 1A.3.3) This feedback was shared with College Council, which worked on a final revision of the statement which was unanimously adopted on October 27, 2011. The 2011 review of the college mission statement was prompted by the change in the overall mission of the California Community College system. The college’s process for periodic review of its mission statement is effective because it aligns with the state’s priorities and student’s learning and success needs. The college process firmly adheres to participatory governance principles and the resulting statement was vetted and supported by a substantial population of college stakeholders. (1A.3.4) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1A.3.1 Mission statement Development Process-White Paper http://www.westvalley.edu/research/Documents/Ou r_Vision_Our_Mission_Our_Future_White-Paper.pdf 1A.3.2 College Council minutes – 1st reading draft http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1a/09-082011_Meeting_Summary_Approved.pdf 1A.3.3 College Council minutes – 2nd reading draft http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1a/10-132011_Meeting_Summary_Approved.pdf 1A.3.4 College Council Approval http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1a /college_council_mission_approval.pdf |Standard I: Institutional Mission and Effectiveness 113 [West Valley College Self Evaluation Report] March 2014 Standard I.A.4 The institution's mission is central to institutional planning and decision making. Descriptive summary The college’s mission is central to all planning and decision making. The college’s carefully crafted mission statement was developed via a deliberative vetting process that took place over several months at College Council meetings and at an extended College Council retreat. (1A.4.1) Representatives from the college’s participatory governance bodies worked collaboratively to develop two possible mission statements that were then submitted to the entire college community for its feedback and approval. After the college community’s suggestions were reviewed and incorporated, the College Council voted to approve and institutionalize the following mission statement: “The West Valley College community supports students along their pathways to reach transfer and career goals in an environment of academic excellence.” The college’s process for institutional planning and decision making is illustrated in the college’s Integrated Planning and Resource Allocation map (1A.4.2). In this process the college’s mission statement and Institutional Learning Outcomes inform program review and SLO/A assessment. Assessment results then inform budget planning and implementation. For example, in a recent program review, business division faculty requested that business division classrooms be upgraded to smart classrooms. This request was informed by SLO/A assessment results which indicated that the lack of internet and multimedia capabilities in classrooms was detrimental to student learning and not consistent with the college’s mission of providing an environment of academic excellence. Therefore, in response to this request, the college allocated funds for critical classroom upgrades. (1A.4.3) The college’s mission statement is the central core of its Integrated Planning and Resource Allocation process. It drives the formation of the college’s goals, informs the program review process and influences resource allocation at the college. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. |Standard I: Institutional Mission and Effectiveness 114 [West Valley College Self Evaluation Report] March 2014 Evidence 1A.4.1 College Council Meeting Minutes; College Council Retreat Minutes http://westvalley.edu/committees/Accreditation/2013/evi dence/1a/College_Council_Mission_Development/ 1A.4.2 Integrated Planning and Resource Allocation concept map http://www.westvalley.edu/committees/Accreditation/inte grated_planning_diagram.html 1.A.4.3 Budget Planning Memorandum from VP Admin. Services http://www.westvalley.edu/committees/Accreditation/201 3/evidence/1a/fy13_14_budget_process.pdf Standard IB: Improving Institutional Effectiveness The institution demonstrates a conscious effort to produce and support student learning, measures that learning, assesses how well learning is occurring, and makes changes to improve student learning. The institution also organizes its key processes and allocates it resources to effectively support student learning. The institution demonstrates its effectiveness by providing 1) evidence of the achievement of student learning outcomes and 2) evidence of institution and program performance. The institution uses ongoing and systematic evaluation and planning to refine its key processes and improve student learning. Standard IB.1 The institution maintains an ongoing, collegial, self-reflective dialogue about the continuous improvement of student learning and institutional processes. Descriptive Summary The college supports and assesses student learning through an ongoing and reflective process. An SLO/A committee made up of faculty, student service, and administrative service employees reviews and addresses ongoing student learning and student service outcome assessments with a goal of working with the college community to continuously improve services. Program leaders for academic, student service, and administrative service programs have developed thoughtful and relevant outcomes and assessments for their areas. (1B.1.1) An SLO/A task force has developed and written Institutional Learning Outcomes (ILOs) that indicate the overarching values of a West Valley College education. (1B.1.2) These ILOs were developed via a collaborative process and were vetted through participatory governance channels. Student learning is measured on a cyclical basis and program leaders initiate course, program, and service changes based on assessment results. In participatory |Standard I: Institutional Mission and Effectiveness 115 [West Valley College Self Evaluation Report] March 2014 governance meetings, college employees engage in an ongoing dialogue about student learning, collaborative learning, and the potential for improving the cross pollination of academic and student service areas in ways that benefit student success. (1B.1.3, 1B.1.4) For example, in a recent partnering of student service and academic areas, the Student Health Coordinator designed a “Wheel of Wellness Program” for the college. For this event, college employees from student service and faculty areas led a program for students in the campus center about the various areas of “Wellness.” These areas included: Social, Spiritual, Physical, Intellectual, and Occupational Wellness. This event was well attended, and it illustrated an effective college-wide partnering that enhanced student learning. (1B.1.5) In the spring of 2013, the SLO/A committee co-chairs visited six of the college’s participatory governance bodies in order to engage in an important conversation about student learning and its impact on improving institutional processes. (1B.1.6) At College Council meetings, there is an ongoing discussion about improving program review and budget allocation processes so the linkages are clearly defined and transparent to the college community. In February of 2013, college council members formed Focus Area Interdisciplinary Teams (FAIT) to assess the college in order to improve and streamline its overall structure and operations. (1B.1.7) Throughout spring and fall 2013 college council members and members of the college community engaged in a robust dialogue about the recommendations and potential improvements of institutional processes to be implemented in fall 2014. (1B.1.8) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1B.1.1 March 15 SLO/A Report http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1b/SLO_Report_03_15_13.pdf 1B.1.2 Institutional Learning Outcomes, College Catalog link, page 3 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1a/2014_Catalog_page3.pdf 1B.1.3 SLO/A Committee Meeting Minutes http://www.westvalley.edu/committees/Student_Lea rning_Outcomes/Documents/ |Standard I: Institutional Mission and Effectiveness 116 [West Valley College Self Evaluation Report] March 2014 1B.1.4 Math Department Meeting minutes http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1b/math_department_slo_dis cussions.pdf 1B.1.5 Wheel of Wellness Event http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1b/wheel_of_wellness.pdf 1B.1.6 SLO/A Participatory Governance Dialogs http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1b/slo_participatory_governa nce_dialogs_sp13.pdf 1B.1.7 College Council Meeting Minutes re: FAIT http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1b/FAIT/College_Council_FAIT _Meeting_Summaries_2013.pdf 1B.1.8 FAIT Summary http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1b/FAIT_Summary |Standard I: Institutional Mission and Effectiveness 117 [West Valley College Self Evaluation Report] March 2014 Standard IB.2 The institution sets goals to improve its effectiveness consistent with its stated purposes. The institution articulates its goals and states the objectives derived from them in measurable terms so that the degree to which they are achieved can be determined and widely discussed. The institutional members understand these goals and work collaboratively toward their achievement. Descriptive Summary The college clearly articulates and communicates its institutional goals and objectives so these stated purposes can serve as an overarching framework to guide the college’s vision and day-to-day operational processes. On September 18, 2009 the College Council convened a retreat to re-evaluate and revise its annual goals. At the retreat, the College Council reduced the number of college goals from fifteen or more to four succinct, high priority goals, after it was determined that the sheer number of goals was diluting the effectiveness of the process and the college’s ability to achieve the goals in a timely fashion. At the annual planning retreat, the College Council membership was expanded for the day to include additional members from each governance group in order to develop goals that accurately represented the robust and diverse college views. (1B2.1) On September 19, 2009, the following College Goals and Objectives were established: 1. Facilitate interactive communication and ease of access to information. a.) Redesign the college website, incorporating recommendations. (IB2.2) 2. Optimize effectiveness of the college infrastructure. the Clarus study a) Establish accurate and reliable data and information systems. b) Identify, prioritize, and obtain funding for facility improvements that ensure suitable learning and working environments. c) Reassess and align the organization to be responsive to fiscal imperatives and change. 3. Optimize the effectiveness of Student Services to strengthen the pathways for student success. a) Reassess and align resources to meet the student services needs of current and prospective students. |Standard I: Institutional Mission and Effectiveness 118 [West Valley College Self Evaluation Report] March 2014 b) Identify and utilize new and existing technology resources to improve matriculation processes. 4. Establish new and improved linkages with the region’s educational institutions, business and industry, and community-based organizations to respond more effectively to emerging educational and workforce needs. a) Develop strategic partnerships with select business/industry sectors to strengthen programmatic offerings. b) Raise WVC’s profile within the region’s high schools and four-year institutions utilizing the Clarus study recommendations as a guide. c) Proactively engage the neighboring communities with the goals and programs of the college. These statements precisely address the direction that the college needs to pursue and to a large extent, these goals and objectives have been carried forward at each annual Goal Setting Retreat, as the college makes significant strides towards addressing these objectives. The following summary addresses the progress the college has made on achieving and measuring its goal attainment. a) The college has revamped and streamlined its website. The college’s interim webmaster has streamlined viewer navigation approaches, eliminated screen redundancies, and improved Search Engine Optimization, so students can more easily access information. Now that the college has adopted Omni Update (OU) as its Content Management System, college staff members are updating their content areas in a branded and consistent style, so the website has a clear, crisp appeal and solid content. (1B.2.3) b) The college has identified funding for facility improvements through Prop 30 and several private funding sources. Renovations in the Math/Science, Language Arts/Social Sciences and Fox buildings reflect the student and employee focused improvements in the college infrastructure. (1B.2.4) c) Through the College Council’s leadership, the college has undergone two rounds of budget reduction processes that meet fiscal imperatives and the State Chancellor’s Office Mission in 2010-2011 (1B.2.5) and 2012-13 (1B.2.6) d) The Counseling Department has been very responsive to the Student Success parameters and has established a clear and effective Orientation and Educational Plan process for students, so they can be well informed and |Standard I: Institutional Mission and Effectiveness 119 [West Valley College Self Evaluation Report] March 2014 focused on their pathway to transfer, career or basic skills success. In fact, the New Student Convocation where information is initially shared with incoming students recently won the 2013 California State Chancellors Office Student Success Award. (1B.2.7) e) Many of the college’s career programs have established strategic partnerships with business sectors in order to promote workforce development and internship opportunities. The Business Division features a robust Entrepreneurship Program which affiliates with the Kauffman Foundation, the Startup Cup, and the Extreme Entrepreneurship Tour. A strong and active Entrepreneurship Advisory Board also helps to guide the design of relevant program offerings. (1B.2.8) Every year, the College Council meets and revises the college’s goals and objectives to meet the changing needs of the student community and to comply with relevant legislation. In the fall of 2012, the College Council held its annual retreat and developed the following goals and objectives: a) Focus institutional efforts on improving pathways of support to aid students’ identification and realization of their goals. b) Reduce the disparity in student success across ethnic groups. c) Organize and align resources to support and sustain an environment of academic excellence. d) Complete accreditation self-study preparation by December 2013. (1B.2.9) It is evident from the discussion that institutional members understand the goals because they have contributed to the goal setting discussion, and they are actively engaged in moving goal achievement forward. Additionally, the Director of Institutional Research provides mid-year and end-of-year status updates to the College Council and this information is then shared with constituent groups. (1B.2.10) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. |Standard I: Institutional Mission and Effectiveness 120 [West Valley College Self Evaluation Report] March 2014 Evidence 1B.2.1 September 19, 2009 College Council Retreat Agenda http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1b/retreat_agenda final_09_18_09.pdf 1B.2.2 Clarus Study http://www.westvalley.edu/documents/faculty_reso urces/Market_Research/WVMCCDExecutiveSummary.pdf 1B.2.3 WVC Website http://westvalley.edu/ 1B.2.4 WVC Construction Projects http://westvalley.edu/committees/Accreditation/201 3/evidence/1b/WVC_Construction_Projects/ 1B.2.5 Budget Reduction Process documents (2011) http://www.westvalley.edu/committees/College_Cou ncil/Documents/Committee_Documents/Survey_Res ults_Budget_Reduction_2010-2011.pdf 1B.2.6 FAIT Restructuring; budget reduction process (2013) http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1b/FAIT/FAIT_Reductions_Revised_ 10-24-13.pdf 1B.2.7 2013 Student Success Award http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2b/convocation_award.pdf 1B.2.8 WVC ecenter website http://wvc-ecenter.com/ 1B.2.9 College Goals and Objectives 2012-13 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1b/2012_13_goals_and_objectives. pdf 1B.2.10 Status Reports on Goal Achievement http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/1b/2009_2012_goals_objectives_st atus.pdf |Standard I: Institutional Mission and Effectiveness 121 [West Valley College Self Evaluation Report] March 2014 Standard IB.3 The institution assesses progress toward achieving its stated goals and makes decisions regarding the improvement of institutional effectiveness in an ongoing and systematic evaluation, integrated planning, resource allocation, implementation and re-evaluation. Evaluation is based on analyses of both quantitative and qualitative data. Descriptive Summary In 2010, the College Council developed an Integrated Planning and Resource Allocation process that clarified the college’s efforts toward the ongoing maintenance of a high level of institutional effectiveness. The cyclical nature of the Integrated Planning and Resource Allocation process is illustrated in the Integrated Planning and Resource Allocation Process Concept Map—a diagram affectionately known as the Solar System. (1B.3.1) These diagrams were used to introduce the planning process to the West Valley College community on All College Day on August 26, 2011. To highlight the importance of this process further, team members wore t-shirts with the Concept Map printed on the back. The Integrated Planning and Resource Allocation diagrams are also posted throughout the campus in order to guide college constituent groups as they participate in this important process. Every department participates in ongoing and Integrated Planning and Resource Allocation through its departmental SLO/A assessment and dialogue, program effectiveness surveys, and participation in program review. (1B.3.2) Information and themes from the program reviews gathered in May of each calendar year drive the development of college goals by the College Council during its annual planning retreat in the fall semester. The college’s annual goals then inform the resource allocation process. In the course of ensuing program reviews, the effectiveness of the annual goals and allocations is measured. The process repeats itself in a cyclical fashion. At the College Council’s annual retreats, college council members review the Educational and Facilities Master Plan to ensure that the overarching themes of this plan are also incorporated in the college’s goals and objectives. The result of this important review and discussion is that the college’s Integrated Planning and Resource Allocation process is aligned with the Educational and Facilities Master Plan (E&FMP). (1B.3.3) Every department has access to institutional data through the college's Office of Institutional Research and Planning (OIRP). In addition, programs are provided with |Standard I: Institutional Mission and Effectiveness 122 [West Valley College Self Evaluation Report] March 2014 their program specific data to inform their program self-evaluation. This data is incorporated into each department's program review and goal setting. OIRP educates and informs the college community on data analysis and interpretation by periodic research briefs, Fast Facts about our students, Accountability Reporting for Community Colleges (ARCC) presented to all participatory governance groups, and individual consultation to programs and departments as necessary. (1B.3.4) The College Council reviews and assesses the status of goal implementation at the end of each academic year. The responsible parties for each goal and objective report to the College Council regarding the status and relative level of completion of each goal. Goals and objectives that are not fully accomplished may be carried forward to the next year’s annual goals, with revisions based on quantitative and qualitative data. For example, for the last several years, one of the college’s annual goals has been to address the student achievement gap. At the 2012 College Council retreat, the College Council reviewed the most current student equity data, and decided that the student achievement gap needed to be maintained as an active and ongoing goal for the college. (1B.3.5, 6) The college has established an Integrated Planning and Resource Allocation process in which student learning outcome assessment results inform program review requests which then inform resource planning and budget allocation. In this iterative process, the college’s deliberate and integrated focus on student learning and success facilitates the college’s overall attainment of institutional effectiveness. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1B.3.1 Integrated Planning and Resource Allocation Process Concept Map http://www.westvalley.edu/committees/Accreditation/integrat ed_planning_diagram.html 1B.3.2 All College Day 2011, 2012 & 2013 Presentations http://www.westvalley.edu/committees/Accreditation/2013/evi dence/1b/All_College_Day_Agendas 1B.3.3 College Council Minutes – February 9, 2012 http://www.westvalley.edu/committees/Accreditation/2013/evi dence/1b/cc_minutes_02_09_12.pdf |Standard I: Institutional Mission and Effectiveness 123 [West Valley College Self Evaluation Report] March 2014 1.B.3.4 WVC Office of Institutional Research and Planning http://westvalley.edu/about/research.html 1B.3.5 Student Equity Data http://www.westvalley.edu/committees/Accreditation/2013/evi dence/1b/cc_minutes_02_09_12.pdf 1B.3.6 2009 – 2014 Goals and Objectives http://www.westvalley.edu/committees/Accreditation/2013/evi dence/1b/2009_2014_goals_objectives_status.pdf Standard IB.4 The institution provides evidence that the planning process is broad based, offers opportunities for input by appropriate constituencies, allocates necessary resources, and leads to improvement of institutional effectiveness. Descriptive Summary College planning is a collaborative process that involves the participation of all departments and participatory governance groups. Broad based involvement is guaranteed by the composition of the College Council. (1B.4.1) College Council is comprised of members from every shared governance group on campus—as well as key committees. The Council meetings are also always open to the entire college community. The function of the College Council is to involve the entire campus community in planning. Each constituency group in the Council reports out to its respective groups on Council activities and reports back to the College Council on the issues and needs of its constituency. The primary means of participating in planning takes place via participatory government representatives on College Council. For example, the Focus Area Interdisciplinary Teams (FAIT) groups are led by College Council members; however, the community was invited to join FAIT groups to provide input into the restructuring dialogue. (1B.4.2) Beyond College Council, members of campus constituent groups are encouraged to participate in their representative participatory governance groups. In spite of the difficult budget picture during the past several cycles, the college committed to allocating resources in accordance with college goals and program review needs. In 2010-11, the college used a zero-based budgeting process to realign resources to goals and needs. The Integrated Planning and Resource Allocation process ensures that resources are appropriately aligned with college goals. |Standard I: Institutional Mission and Effectiveness 124 [West Valley College Self Evaluation Report] March 2014 When resources have been insufficient to implement plans, alternative resources have been sought. Alternative resources have included funding support from the District’s Land Corporation, as well as state and federal grants such as TRiO, energy grants, and Santa Clara County Water District grants. (1B.4.3) In addition, the college has partnered with the community to institute an annual gala event. Moreover, the President has reached out to the surrounding community for "naming" funds of facilities such as physical education and sport structures, the planetarium, and a community garden. In 2012, the college received a $3.5 million gift from a private donor to fund construction of a new planetarium. The additional funds as noted above have created a TRiO program, the installation of solar panels, and the beginning of the Vasona Creek restoration project. Specifically, the annual College Council planning retreat includes council members, and is expanded to include additional representatives from each of the participatory governance groups. In addition, the chairs of the Program Review and Student Learning Outcome committees as well as leadership from the bargaining units attend and participate actively in the planning process. Throughout the year, the planning retreat, as well as all regular participatory governance meetings, are open to all members of the campus community. The resource allocation process is driven by the college’s annual goals and program review. (1B.4.4) Program owners evaluate their programs and then submit their resource requests based on the needs identified in that evaluation. When College Council reviews the resource requests, they do so through the eye of the annual goals, with higher prioritization given to requests that support the achievement of those goals. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1B.4.1 College Council Membership http://www.westvalley.edu/committees/College_Counc il/members.html 1B.4.2 FAIT Town Hall Meetings http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/1b/FAIT/FAIT_Town_Hall_Meeting_Ann ouncement_10-24-13.pdf |Standard I: Institutional Mission and Effectiveness 125 [West Valley College Self Evaluation Report] March 2014 1B.4.3 Land Corporation http://landcorp.wvm.edu 1B.4.4 Budgeting and Resource Allocation Documents http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/1a/fy13_14_budget_process.pdf Standard IB.5 The institution uses documented assessment results to communicate matters of quality assurance to appropriate constituencies. Descriptive Summary The college Office of Research, Planning and Institutional Effectiveness (OIRP) assesses and analyzes data so that college decision makers are guided by firm and sound evidence that supports effective and thoughtful planning for optimal student success and institutional effectiveness. The college communicates documented assessments results to constituent groups and the public in order to ensure high quality programs and services. The OIRP analyzes and summarizes data and information from the following sources: Self-Assessment of Participatory Governance Groups Cognos Performance Data Reports Clarus Report on Feeder High School Counselors And Students Student Services Secret Shopper Report Brain Trust Study ARCC and Scorecard Data Semi-Annual Research Briefs Annual WVC Fact Book District Data Dashboard Student Learning Outcome Assessments The OIRP collects data on the degree to which the college is accomplishing its mission to "support students along their pathways to transfer and career goals in an environment of academic excellence." This data includes: transfer velocity, transfer counts, persistence, retention, success, equity, gainful employment data, student satisfaction, degrees and certificates, Accountability Reporting for Community Colleges (ARCC) Scorecard (1B.5.1), and Integrated Postsecondary Education Data System (IPEDS). (1B.5.2) |Standard I: Institutional Mission and Effectiveness 126 [West Valley College Self Evaluation Report] March 2014 The OIRP disseminates data and analyses internally through research briefs, all user emails, and research presentations at participatory governance groups and other campus constituencies. The OIRP also publishes data and completed reports on the college's research and planning website and through the College Fact Book that is distributed both internally and as a public document on the college website. (1B.5.3) After the OIRP summarizes the data, the college submits a written response to the ARCC Report and Scorecard which is then posted on the State Chancellor Office website and on the OIRP webpage. (1B.5.4) The OIRP disaggregates data for college program managers so these areas can then conduct effective and informed analyses of their individual programs. The OIRP provides all programs with data that includes measures of enrollment, efficiency, student success & retention, demographics, and equity. (1B.5.5) Completed program reviews are published on the Program Review webpage; and the Program Review Committee conducts a comprehensive analysis of all program reviews to determine college-wide trends and correlations. These results are summarized for college and public review and are used to inform college decision making. (1B.5.6) The college has achieved the ACCJC’s standard for Continuous Quality Improvement for Student Learning Outcomes by assessing all of its courses at the course, program, and institution level and by assessing all of its student service programs at the program and institution level. These assessment results are publicized via participatory governance channels to college constituent groups. Constituent groups and the public can also view these results on the Student Learning Outcome and Assessment webpage. (1B.5.7) The Brain Trust (1B.5.8) and Clarus Studies (1B.5.9) assessed how effectively the college communicates its institutional quality to the public. The college has utilized these studies to guide institutional decision making. For example, one of the Clarus Study recommendations indicated that the college would benefit from a consistent and branded image that is clear and accessible for the public. Specifically, the Clarus Study recommended that the college should streamline its website and also provide the public with clear and integrated marketing communications. The college has provided effective responses to both recommendations in order to increase its public presence and grow its overall institutional effectiveness. The college is actively engaged in communicating documented assessment results to the all constituent groups. |Standard I: Institutional Mission and Effectiveness 127 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1B.5.1 Accountability Reporting for Community Colleges (ARCC) Scorecard http://scorecard.cccco.edu/scorecardrates.aspx?Col legeID=493 1B.5.2 Integrated Postsecondary Education Data System (IPEDS) http://nces.ed.gov/ipeds/ 1B.5.3 WVC Fact Book 2013 http://www.westvalley.edu/research/Documents/F act_Book/fact_book_2013_master.pdf 1B.5.4 WVC Office of Institutional Research and Planning http://westvalley.edu/about/research.html 1B.5.5 WVC Office of Institutional Research and Planning http://westvalley.edu/about/research.html 1B.5.6 Program Review Webpage http://westvalley.edu/committees/programreview/ 1B.5.7 SLO & A webpage http://westvalley.edu/committees/Student_Learnin g_Outcomes/ 1B.5.8 Brain Trust Report http://www.westvalley.edu/commitees/Accreditati on/2013/evidence/1b/ccbt_report.pdf 1B.5.9 Clarus report http://www.westvalley.edu/documents/faculty_res ources/Market_Research/WVMCCDExecutiveSummary.pdf Standard IB.6 The institution assures the effectiveness of its ongoing planning and resource allocation processes by systematically reviewing and modifying, as appropriate, all parts of the cycle, including institutional and other research efforts. Descriptive Summary In 2011 the College Council developed an Integrated Planning and Resource Allocation process that clarified the college’s efforts toward the improvement of institutional effectiveness. The cyclical nature of the integrated process is illustrated in the Integrated Planning and Resource Allocation Process Concept Map (1B.6.1). |Standard I: Institutional Mission and Effectiveness 128 [West Valley College Self Evaluation Report] March 2014 At the fall 2011 All College Day, the Integrated Planning and Resource Allocation Team introduced a simple version of this planning process. (1B.6.2) In 2013 the Integrated Planning and Resource Allocation Team refined the presentation of the process. This refinement highlights the Implementation stage of the process. Additionally, greater detail is provided to make the process more user-friendly for the institution (1B.6.3). After a review of the existing resource allocation processes, in the spring of 2013, the VP of Administrative Services clarified the allocation process. (1B.6.4) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 1B.6.1 Integrated Planning and Resource Allocation Concept http://www.westvalley.edu/research/Docume nts/accreditation_and_integrated_planning_p pt.pptx 1B.6.2 Conceptual overview of Integrated Planning and Resource Allocation (slide #14) http://www.westvalley.edu/committees/Accre ditation/2013/evidence/1b/1B63_accreditatio n_and_integrated_planning_slide14.pdf 1B.6.3 Revised Integrated Planning and Resource Allocation Concept Spring 2013 http://www.westvalley.edu/committees/Accre ditation/integrated_planning_diagram.html 1B.6.4 Budget Process 2013-14 http://www.westvalley.edu/committees/Accre ditation/documents/budgetplanning.pdf Standard IB.7 The institution assesses its evaluation mechanisms through a systematic review of their effectiveness in improving instructional programs, student support services, and library and other learning support services. Descriptive Summary The Program Review process is one of the key mechanisms through which the college evaluates its effectiveness toward improving instructional programs, student support services, and library and other support services. In 2011 the Academic Senate fundamentally changed the composition of the Program Review Committee (PRC) committee by making the Chairmanship a faculty position. |Standard I: Institutional Mission and Effectiveness 129 [West Valley College Self Evaluation Report] March 2014 Following the input from the PRC, the senate approved the mission statement, goals, and a policy and procedures document setting the direction of the PRC. (1B.7.1) The PRC reviewed and revised the Program Review Self-Evaluation process to ensure that questions aligned with that of the ACCJC Rubric for Program Review. This change worked to elicit responses that focused respondents more on planned improvements in program practices that lead to improvements in student learning and student achievement. The PRC also created a Program Review Policy and Procedures document. (1B.7.2) This document defines the Program Review policies and illustrates procedures for the college. Prior to the beginning of each review cycle, the PRC reviews the questions, the directions, and delivery method to help make the process effective and efficient for the college. Any major changes must be adopted first by the Academic Senate. The PRC implemented several changes to the Program Review Questions as well as the delivery system. Many of the questions within the program review were modified to move programs away from simply summarizing activities and toward conducting analysis, evaluation and identifying actions to improve practices. (1B.7.3) One key example of this is Student Success and Retention. In the past, the program would be asked to compare their program’s data to the college average. This was changed to ask programs to compare their program’s data to peer program success and retention data across the state and to explain differences. An additional question was added to identify plans to improve the gap in success and retention between program and peer programs. Additional SLO/A questions were added to capture improvements in student learning, and finally, questions were added to ensure that CTE programs met the state review requirement. Another addition to the Program Review process was the establishment of substantive feedback via a Program Review Rubric. (1B.7.4) The rubric allowed for readers to focus the evaluation on specific elements that map with the ACCJC Rubric for Program Review. This worked to significantly improve the quality of the Program Reviews while providing feedback that helped the Program Leader to begin believing that the program review process was not pro forma. In 2012, the PRC implemented several changes that moved away from Microsoft Word documents to a fully online system. Questions were made available online with all necessary supporting data, research, and instructions available in one location via hyperlinks. (1B.7.5) Through collaborative dialogue and critical feedback from the institution, the PRC improved its online delivery system in 2013. |Standard I: Institutional Mission and Effectiveness 130 [West Valley College Self Evaluation Report] March 2014 (1B.7.6) The use of Survey Monkey allowed for a far more stable environment while maintaining all the previous improvements. In addition, an improvement was added to provide type and save pdf files that could be provided for collaboration. Through the yearly Program Review process, which includes SLO/A assessment questions, the college is regularly evaluating its effectiveness in improving programs and services while assessing and improving the mechanisms for those evaluations. Self-Evaluation The college meets this standard. Actionable Improvement Plans None Evidence 1B.7.1 Program Review webpage http://www.westvalley.edu/committees/programreview/index.html 1B.7.2 Program Review Policy & Procedures http://www.westvalley.edu/committees/programreview/program-review-policy-and-procedure.pdf 1B.7.3 Program review questions http://www.westvalley.edu/committees/programreview/documents/Documents_And_Files/2013/fillable-pdfdocument-instructional.pdf 1B.7.4 Program Review Rubric http://westvalley.edu/committees/programreview/documents/Documents_And_Files/2013/instructionalevaluation-rubric.pdf 1B.7.5 2012 Online Program Review Form http://www.westvalley.edu/committees/Accreditation/2013/ evidence/1b/2012-instructional-program-self-evaluations.pdf 1B.7.6 2013 Online Program Review System http://www.westvalley.edu/committees/programreview/documents/pr-2013-documents.html | 131 [West Valley College Self Evaluation Report] March 2014 Standard II: Student Learning Programs and Services Standard IIA: Instructional Programs The institution offers high-quality instructional programs in recognized and emerging fields of study that culminate in identified student outcomes leading to degrees, certificates, employment, or transfer to other higher education institutions or programs consistent with its mission. Instructional programs are systematically assessed in order to assure currency, improve teaching and learning strategies, and achieve stated student learning outcomes. The provisions of this standard are broadly applicable to all institutional activities offered in the name of the institution. Standard IIA.1 The institution demonstrates that all instructional programs, regardless of location or means of delivery, address and meet the mission of the institution and uphold its integrity. Descriptive Summary In keeping with its mission “The West Valley College community supports students along their pathways to reach transfer and career goals in an environment of academic excellence,” West Valley College faculty and staff offer courses, programs, and services which are reviewed and refined to reflect a curriculum that meets the needs of its students and their future employers in the community. Whether they are on campus, off campus or delivered through mediated learning, course content review is overseen by the Curriculum Committee, faculty rights and responsibilities that are articulated by the Academic Senate and the Faculty Association, and evaluation tasks required of faculty and academic administrators are carried out for courses and programs. The college utilizes multiple resources available from the California Community College Chancellor’s Office including the Program and Course Approval Handbook, 5th Edition, April 24, 2013. (2A.1.1) The college also uses the Academic Senate for California Community Colleges (2A.1.2) and Accrediting Commission for Community and Junior Colleges (ACCJC) (2A.1.3) as resources to help the institution maintain high academic standards within constantly changing delivery technology, such as podcasts, video streaming, and video captioning. |Standard II: Student Learning Programs and Services 132 [West Valley College Self Evaluation Report] March 2014 The Curriculum Committee reviews each new course, course revision, distanceeducation component, certificate, and degree (including Associate of Arts for Transfer degree) on a five-year review cycle for non-Career Technical Education (CTE) courses/programs and a two-year cycle for CTE courses/programs. (2A.1.4) Courses and programs are reviewed not only for appropriate discipline content, but also for college-level rigor and scope in terms of the mission and core competencies for the college. In addition to the faculty representatives from each Division, the Curriculum Committee members also include the Articulation Officer, Distance Education Coordinator, and administrators from the Office of Instruction to ensure all state and federal requirements are met. Additionally, alternate course delivery methods—any other than face-to-face—are reviewed carefully by a Distance Learning expert. The Curriculum Committee approves these methods of delivery as part of the voting and approval process. Instructional programs are assessed using the Program Review process, which was developed by the Program Review Committee (PRC). (2A.1.5) The charge of the Program Review Committee is to provide and refine procedures that enable the systematic evaluation of programs to continuously improve student learning, student achievement, and institutional planning and effectiveness with the goals of providing an opportunity for programs to demonstrate their contribution to the mission of West Valley College, improving linkages and accountability between program review and resource allocation, and strengthening the quality of program reviews leading to improved program practices. The PRC accomplishes these tasks through the implementation of the Program Review Policy and Procedure. The results of the Program Review process are posted online on the Program Review webpage and summary results are presented to the Academic Senate and College Council by publishing an annual Final Report for Integrated Planning and Resource Allocation (2A.1.6). Typically, this report includes: Themes in terms of Institutional Needs – overall and Student Learning Outcome specific Success and retention data trends o Within the program o As compared to peer instructional programs across the state Data concerning completed Program Reviews o Percentage or number of programs required to resubmit selfevaluation based on Program Review Rubric o Number of programs failing to submit reviews |Standard II: Student Learning Programs and Services 133 [West Valley College Self Evaluation Report] March 2014 Informs Budget and Resource Allocation stewards for Integrated Planning and Resource Allocation The college’s institutional researcher provides each program with a Program Review dataset (2A.1.7). The data includes information and changes to enrollment, success, persistence, completion rates and demographics over a three year period. Program reviews and data sets are available on the PRC webpage allowing for multiple years to be reviewed and used to support a comprehensive evaluation. The 2011 Final Report showed a gap in the Program Review process and budgeting and resource allocation. (2A.1.8) As a result of this report, the Program Review process was reviewed and revised to clearly integrate into the College’s Integrated Planning and Resource Allocation (2A.1.9) framework/process where Program Review data informs the college of areas needing further analysis and help in identifying college priorities. The Program Review cycle was also changed to a twoyear, two tier annual review process: WVC currently uses both a comprehensive and regular review where all programs (including non-instructional programs and services) annually evaluate its program in a cyclic fashion. (2A.1.10) The Annual Program Review process integrates Student Learning Outcomes (SLO/As) and assessment as part of the College’s Integrated Planning and Resource Allocation process. (2A.1.11) The Program Review annual review results have the ultimate goals of aligning Program Level Outcomes to the mission and strategic initiatives, and linking program assessment to budget and resource allocation. The Annual Program Review process is a critical part of the planning and assessment cycle. The CTE programs at the college have developed to prepare students to succeed in their educational goals and also in the workplace, maintaining active and strong relationships with each advisory committee. Any new courses, certificates or degrees that are proposed are required to provide strong evidence of industry and market data and are reviewed and approved by the Curriculum Committee. Revisions to existing certificates and degree programs must also be reviewed and approved through the Curriculum Committee. Programs also identify how program outcomes relate to institutional outcomes, thereby demonstrating how academic programs clearly support institutional learning outcomes. All program outcomes are identified in the West Valley College 2013-14 Catalog. (2A.1.12) |Standard II: Student Learning Programs and Services 134 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. A rigorous five- year (for non-CTE) and two-year (CTE) review process ensures that course content meets college standards and state mandates, and links strongly to the stated program outcomes. In 2012-13 year, the College’s Integrated Planning and Resource Allocation process pulled Program Review, SLO/A and assessment, and resource allocation together creating a systemic and integrated quality assurance and planning process. Actionable Improvement Plans Continue to address and complete the curriculum recency inventory. Evidence 2A.1.1 CCCCO Program and Course Approval Handbook http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2a/Handbook_5thEd_BOG _Approved.pdf 2A.1.2 Academic Senate for California Community Colleges http://www.asccc.org/ 2A.1.3 Accrediting Commission for Community and Junior Colleges http://www.accjc.org/ 2A.1.4 Course Revision Schedule http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2a/1314_Course_Revision_Schedule_one.pdf 2A.1.5 Program Review Policy and Procedure http://westvalley.edu/committees/programreview/program-review-policy-andprocedure.pdf 2A.1.6 PRC Final Report for Integrated Planning http://westvalley.edu/committees/programreview/documents/2012-final-report-forintegrated-planning.pdf 2A.1.7 Program Review Dataset http://westvalley.edu/committees/programreview/documents/program-review-datawvc.pdf 2A.1.8 Program Review Final Report 2011 2A.1.9 WVC Integrated Planning Concept Map http://www.westvalley.edu/committees/accredit ation/2013/evidence/2a/programreview_2011.pdf http://www.westvalley.edu/committees/Accredi tation/integrated_planning_diagram.html 2A.1.10 Master Program Review and SLO Assessment Schedule http://www.westvalley.edu/committees/Accredi tation/2013/evidence/recommendations/Master _Program_Review_and_SLO_Assessment_Sched ule_01-07-2014_External.pdf 2A.1.11 WVC Program Review Questions http://westvalley.edu/committees/programreview/documents/2012-instructional-programself-evaluations.pdf |Standard II: Student Learning Programs and Services 135 [West Valley College Self Evaluation Report] March 2014 2A.1.12 http://www.westvalley.edu/committees/Accredi tation/2013/evidence/1a/2014_Catalog_page3.p df West Valley College 2013-14 Catalog Standard IIA.1.a The institution identifies and seeks to meet varied educational needs of its students through programs consistent with their educational preparation and the diversity, demographics, and economy of its communities. The institution relies upon research and analysis to identify student learning needs and to assess progress toward achieving stated learning outcomes. Descriptive Summary West Valley College has a broad representation of backgrounds, perspectives and ideas inherent in its student population and offers a wide variety of courses and programs to meet their needs. The college serves multiple purposes in the community; transfer opportunities to baccalaureate granting institutions with or without an associate degree; two year associate degree without transfer with or without Transfer Model Curriculum (TMC); discovery of and preparation for advancement of career interests or prospects; maintenance of certificate or license; retaining of skills; and educational development. The implementation of the Student Success Act of 2012 (SB 1456) will strengthen the matriculation process for students who will have a clear educational plan developed with assessment results, as well as appropriate orientation activities at entry to the college. Ethnically, the college has a broadly diverse student body: African-American American Indian/Alaskan Native Asian Filipino Hispanic Pacific Islander Two or More Races Unknown/NonRespondent White Non-Hispanic Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011 Fall 2012 2.7% 0.6% 2.9% 0.6% 2.7% 0.5% 3.1% 0.5% 3.2% 0.5% 2.9% 0.3% 13.2% 2.0% 14.8% 0.7% 0.0% 12.9% 12.8% 2.1% 14.1% 0.6% 0.0% 13.8% 13.0% 1.8% 14.8% 0.6% 1.0% 16.0% 13.1% 2.0% 16.7% 0.5% 2.2% 13.2% 13.3% 1.9% 18.2% 0.5% 2.2% 12.7% 12.7% 1.8% 19.3% 0.3% 3.7% 12.6% 53.1% 53.2% 49.6% 48.8% 47.5% 46.3% |Standard II: Student Learning Programs and Services 136 [West Valley College Self Evaluation Report] March 2014 Women outnumber the men, accounting for 55% of the students. Forty-two percent of the students qualify for the Board of Governors (BOG) Fee Waiver. Thirty–one percent are full time and 47% are 24 years of age or younger. (2A.1.a.1) The college offers a wide variety of course and program offerings to meet the diverse needs of the students and the community. Effective fall 2013, the college offers 25 AA degrees, 27 AS degrees, 15 ADTs, and 65 Certificates of Achievement (12 or more units noted on transcripts). (2A.1.a.2) By fall 2014, the college will have met the goal of 100% completion of ADT development in 20 disciplines. (2A.1.a.3) To better serve the diverse needs of the student population, the college supports student success through culturally-relevant special programs. The primary purpose of these programs is to support students with their academic and educational success through culturally-relevant pedagogy, instructional material, mentor faculty and counselors, and a community-approach to supporting their success and growth. Puente Project: The Puente Project prepares students to compete academically in a university environment. It emphasizes the Mexican-American/Latino experience through English writing, counseling, and mentoring components. The Puente Program integrates: Two-semester English 905 & 1A linked classes. Two semester Counseling classes. Individual academic, personal, and career counseling. Transfer information, university tours, student motivational and transfer conferences, and assistance with the transfer process. Personal mentor relationships with professionals from the MexicanAmerican/Latino community. (2A.1.a.4) SUCCESS: SUCCESS is counseling, instruction, and mentoring program that emphasizes the African American experience and builds community among students. The program focuses on implementing West Valley Colleges’ Strategic Goals. The SUCCESS program: Offers linked English 905 and 1A courses, Counseling 1, 5, and 12B. Encourages enrollment in History 12, English 12, and Counseling 50. Provides students with college, peer, and community mentors. |Standard II: Student Learning Programs and Services 137 [West Valley College Self Evaluation Report] March 2014 Connects students with support services on campus and with transfer institutions. Provides cultural events, social outings, and visits to transfer institutions. (2A.1.a.5) CalWORKs Program: The California Work Opportunity & Responsibility to Kids (CalWORKS) Program, with the assistance of the state of California, provides students who receive public assistance (TANF) support in obtaining a vocational certificate or degree in a high demand field of employment. Support and training are provided including: Counseling Academic and career counseling Support groups and workshops Assistance with financial aid applications and priority registration Basic skills assessment Tutoring assistance and peer advising Support Services Free, convenient child care on campus or near your home Funds for books and supplies Bus passes or gas money Referrals to community resources Career and Employment Services Career coaching Resumés Interview and job search strategies Work Study Opportunities (2A.1.a.6) TRiO Student Support Services: The West Valley TRiO program is a federally funded program, focused on increasing the graduation and transfer rates for low-income, first generation and/ or disabled students by providing support and resources to assist students in attaining their academic and career goals. Services provided include: Personal, career and academic counseling |Standard II: Student Learning Programs and Services 138 [West Valley College Self Evaluation Report] March 2014 Priority registration Additional tutoring services Financial aid and Scholarship assistance College visits Workshops on transfer, career, and financial literacy (2A.1.a.7) Honors Program: The Honors University Transfer Program is one of the institution’s primary instruments for advanced academic excellence and scholastic training within a critical-thinking mode. The program’s primary mission is to create and maintain course enrichment and accelerates the intellectual and creative development of high-ability students. This is accomplished by using an innovative curriculum model called a trans-disciplinary unit, which expands the concept of team-teaching and interdisciplinary instruction. Through an interdisciplinary approach, the Honors Program concentrates on three themes (two per semester): Civilizations of the World, Science: Inquiry and Applications, and Thought and Politics. Students have the option of enrolling in one, two, or three courses depending on pre- and co-requisites, the number and type of general education courses already completed, and the requirements of their majors. Honors Program students who wish to transfer under the terms of the transfer alliances with selected universities receive priority consideration. To qualify, students must complete six or more Honors courses (18 units) with a GPA of 3.3 or higher by the time they complete 60 or more transferable units. High school students can apply to the program with a 3.5 HS GPA. WVC students are eligible if they have a GPA of 3.3 or higher in a minimum of 9 University-transferable units. (2A.1.a.8) The college uses a variety of data and research to determine the educational needs of the community it serves. Program development and growth is tied to community and industry needs as identified by labor market information and employment projections by industry and occupation. (2A.1.a.9) In addition the college’s Career Technical Education programs regularly meet with their advisory committee to better align the program content and sequence with industry needs and job readiness. (2A.1.a.10) For existing programs, the college utilizes program review and student success data (persistence, completion, success) to evaluate effectiveness in meeting the students’ educational needs. (2A.1.a.11) |Standard II: Student Learning Programs and Services 139 [West Valley College Self Evaluation Report] March 2014 In fall 2012, the college embraced an Institutional Effectiveness framework that encompasses three major areas: Integrated Planning and Resource Allocation, Student Success, and Accreditation. (2A.1.a.12) In response to the Student Success Act of 2012, the college committed to developing an institutional framework to ensure that the Student Success Act implementation takes priority, as well as to ensure that the Student Success Act of 2012 mandates are aligned with existing institutional priorities, goals, and objectives moving forward. In spring 2012, faculty leaders from the Basic Skills Advisory Committee (BSAC), Matriculation Committee, and Student Equity, Access, and Success Committee (SEAS) led a process that would result in integrating the three committees’ work in ensuring student success under the framework of the Student Success Team. The finalization of the operational aspect of the Student Success Team is scheduled for fall 2013 with the goal of implementing in spring 2014. (2A.1.a.13) Each committee’s work to ensure that the college supports students to successfully fulfill their educational goals will be continued in an integrated framework for the institution utilizing the recent release of the Scorecard and other research data that is provided by the Office of Research and Institutional Planning. This process is in concert with the implementation of mandatory student assessment, orientation, and educational plan; the college is reviewing current institutional datasets to be not only in alignment with the Scorecard but also with the elements of the Student Success Act of 2012. The Integrated Planning and Resource Allocation Team under the Institutional Effectiveness framework meets regularly to discuss effective institutional planning processes. Program Review, Student Learning Outcome and Assessment (SLO/A), and institutional budget planning and development processes were intentionally integrated in fall 2012. The group reviews data sets, review questions used in each area, and ensures that they are integrated on the level where results and outcomes of Program Review and SLO/A are informing the decision making process for resource allocation. (2A.1.a.14) The Educational and Facilities Master Plan 2009 includes an environmental scan for the college service area. (2A.1.a.15) However, four years later, the college realized that an augmentation to the 2009 plan is necessary due to multiple factors that changed the priorities of the college. The state fiscal crisis of 2010, Proposition 30 decision in fall 2012, Transfer Model Curriculum implementation mandate, and Student Success Act of 2012, to name a few, are changing the face of West Valley College. The college is currently planning to revise the existing Educational and Facility Master Plan in 2014. |Standard II: Student Learning Programs and Services 140 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. The college’s Office of Research and Institutional Planning, in collaboration with the District’s Information Systems Office, routinely monitors the demographics of West Valley College. Year-to-year enrollment reports are run each semester to track students by enrollment status (new, continuing, returning, ethnicity, and zip codes). The annual West Valley College Fact Book also includes a detailed snapshot of students and their progress. Content includes general information about the college along with summary and trend data comprised of enrollment, demographics, institutional effectiveness, co-curricular activities, finance, employee, and regional data. (2A.1.a.16) The college has a strong Institutional Effectiveness framework where college priorities are clearly delineated as Integrated Planning and Resource Allocation, Student Success, and Accreditation. In this framework, institutional research priorities are identified. In spring 2012, the college conducted an Employee and Student Survey in preparation for the Accreditation Self-Study. (2A.1.a.17) Actionable Improvement Plans None. Evidence 2A.1.a.1 Student Demographic information http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/fact_book_2013_page16.p df 2A.1.a.2 WVC Certificate and Degree list 2A.1.a.3 TMC Certification Goals http://www.westvalley.edu/classes/programs/inde x.html http://www.westvalley.edu/committees/accreditat ion/2013/evidence/2a/tmc_certification.pdf 2A.1.a.4 Puente Project http://westvalley.edu/services/academicsuccess/puente/index.html 2A.1.a.5 SUCCESS Program http://westvalley.edu/services/academicsuccess/puente/index.html 2A.1.a.6 CalWORKs http://westvalley.edu/services/academicsuccess/calworks/index.html 2A.1.a.7 TRiO Program http://westvalley.edu/services/academicsuccess/trio/index.html 2A.1.a.8 Honors Transfer Program http://westvalley.edu/services/academicsuccess/trio/index.html |Standard II: Student Learning Programs and Services 141 [West Valley College Self Evaluation Report] March 2014 2A.1.a.9 Labor Market Report http://www.westvalley.edu/committees/accreditat ion/2013/evidence/2a/labor_market_report__10_ 15_13.pdf 2A.1.a.10 Advising Committee Meetings http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/Advisory_Committee_Mee tings 2A.1.a.11 Program Review Data http://westvalley.edu/committees/programreview/documents/program-review-data-wvc.pdf 2A.1.a.12 Institutional Effectiveness Framework http://www.westvalley.edu/committees/Accredita tion/2013/evidence/recommendations/Institutiona l_Effectivenss_SS_Team_11-6-12.pdf 2A.1.a.13 Student Success Team http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2b/Student_Success_Act_Impl ementation_Update_10-17-13.docx 2A.1.a.14 Integrated Planning Team meeting notes http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/Integrated_Planning_Team _Meeting_Notes.pdf 2A.1.a.15 Educational And Facilities Master Plan http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/Integrated_Planning_Team _Meeting_Notes.pdf 2A.1.a.16 WVC Fact Book http://www.westvalley.edu/faculty/_files/bondinge/fact_book_2013_master_doc_12032013.pdf 2A.1.a.17 Accreditation Employee and Student Surveys http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3a/accreditation_survey_empl oyee_final_7312.pdf Standard IIA.1.b The institution utilizes delivery systems and modes of instruction compatible with the objectives of the curriculum and appropriate to the current and future needs of its students. Descriptive Summary When developing instructional delivery modes, faculty and staff focus on the quality, accessibility, and accountability of student programs and services as a structural and practical means for successfully achieving curricular learning outcomes. Originating from the college's mission, college decisions regarding multiple delivery systems and course offerings are consistent with the prescribed course and |Standard II: Student Learning Programs and Services 142 [West Valley College Self Evaluation Report] March 2014 program offering priorities of the California Community College system and the Student Success Act of 2012. West Valley College faculty and staff developed a vast range of instructional modes of delivery with quality, accessibility and accountability for student programs and services as a structural and practical means for successful learning outcomes of course curriculum. Starting from the college mission, West Valley College’s decision making on multiple delivery systems and course offerings is based on the California Community College course offering priorities and Student Success Act of 2012 prescribed course and program offering priorities. The college’s Performance Goals Committee and Division Chairs Council carefully analyze these priorities and identify courses and their delivery methods per department and division when developing the schedule of courses. (2A.1.b.1) The delivery system and methods of instruction offered are influenced by multiple factors such as transfer institutions, student needs and demands, employee and advisory committees, industry requirements, and survey results from the program themselves. The college’s Curriculum Committee (CC) ensures that the proposed course outline requires the instructor to describe and explain all methods of instruction and how the methods reflect an understanding of differing student learning styles. CC then reviews the course content – including delivery methods – and provides feedback to ensure the instruction is appropriate to the students’ learning objectives. A Distance Learning Addendum approval is required for any new hybrid or Distance Learning course as well as all five-year reviews. (2A.1.b.2) The process is initiated by the faculty and department who wish to offer the course involving Distance Learning; the faculty initiator consults with college’s Distance Learning Coordinator (who is a member of the CC) and the division representative of the CC to prepare the Distance Education Addendum form for the CC’s approval. In compliance with the state and federal guidelines and requirements, the curriculum documents (course outline and addendum form) clearly specify what delivery methods will be used for the course and how the goals and objectives are met through technologymediated facilitation and other alternative delivery modes. In the 2013-14 West Valley College Catalog, computer icons are placed next to courses that are offered in a Distance Education modality indicating to the student that the course can be offered in either face to face or Distance Learning format. (2A.1.b.3) |Standard II: Student Learning Programs and Services 143 [West Valley College Self Evaluation Report] March 2014 The Curriculum Committee is composed of faculty representatives from each academic division, the Articulation Officer, Curriculum Chair, Technical Reviewers (2 faculty), Distance Learning Coordinator, Vice President of Instruction, Dean of Instruction and Student Success, and Administrative Analyst of Instruction for technical and clerical support. (2A.1.b.4) The CC meets on a weekly basis throughout the semester alternating between the technical review committee and the CC to discuss and approve new course initiations and reviews. The Distance Learning Coordinator provides consultations on the appropriate and effective use of technology and instructional design, and offers student service and support. In the spring of 2013, the distance education teaching modality was utilized in 12.3% (147 sections) of the total courses offered, with the majority of courses, 87.7% (1047 sections), being offered face-to-face. (2A.1.b.5) There has been a 6.3% increase in the number of distance education course taught at the college since 2007. In 2007–2008, the number of Full-time Equivalent Students (FTES) enrolled in distance education courses was 11.4% of the credit total. In 2012 – 2013, Distance Learning FTES increased to 17.7%. Self-Evaluation The college meets this standard. The college has a strong Distance Education Committee comprised of Instructional Technology staff, faculty members experienced in using technology in teaching, administrators, and the Distance Education Coordinator. (2A.1.b.6) The committee meets regularly to provide guidance and feedback on policies and practices developed and implemented in the services provided by the Instructional Technology department. The committee also reviews regulation changes, compliance issues, and identification of necessary guidelines for implementation. The college uses ANGEL as the course management system which is used widely not only for instruction purposes but also for various group work and projects within the participatory governance constituencies and committees. The Distance Education Coordinator offers regular training workshops on how to develop and teach using the ANGEL system. (2A.1.b.7, 8) The Coordinator also offers individual consultations on instructional design, the effective use of technology, accessibility and other issues related to technology-mediated teaching and learning. The Coordinator is a member of the Curriculum Committee and provides direct guidance, quality assurance, and compliance matters regarding the method of instruction for each course that is reviewed by the CC. |Standard II: Student Learning Programs and Services 144 [West Valley College Self Evaluation Report] March 2014 Faculty use a variety of applications to supplement or conduct their courses, including ANGEL, faculty websites, video streaming, and third-party resources such as publishers’ websites. They can use any or a combination of resources to enhance or teach online, hybrid, and face-to-face courses. The Distance Learning Committee continues to work with faculty and student services departments on campus to improve the quality of services and support for students. During 2011-12, all telecourses were converted to a more interactive online format. This format improves the regular, effective contact between faculty and students in these courses. As student and faculty demand for technology grows, the college continues to add, refresh, and expand smart classrooms. With the passage of the 2012 Measure C bond, the college will experience ongoing facility upgrades, modernization, and new building in the areas of Applied Arts and Sciences, Student Services, Library, Learning and Tutorial Center, and Fine and Performing Arts. As the college continues to implement smart and technology-mediated classrooms in the modernized and new buildings moving forward, the network capacity, wireless services, and overall technology infrastructure must be regularly upgraded to support such increased technology needs for the college. Actionable Improvement Plans Develop a technology infrastructure plan with the District’s Information Technology department to ensure that the operational capacity supports a steady increase of smart and technology-mediated classrooms and offices. Evidence 2A.1.b.1 Performance Goals Committee and Division Chairs Council meetings re: curriculum and modes of instruction http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2a/PGC_Meeting_Discussions_on_Scheduling _Priorites.pdf 2A.1.b.2 DE Addendum Form http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2a/de_addendum_form.png 2A.1.b.3 Distance Learning http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2a/2A1b3_201314_WVC_Catalog_distance_learning.pdf 2A.1.b.4 Curriculum Committee http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2a/1314_Curriculum_Committee_Membership.pdf |Standard II: Student Learning Programs and Services 145 [West Valley College Self Evaluation Report] March 2014 2A.1.b.5 Spring 2013 Online Courses http://www.westvalley.edu/committees/accreditation/20 13/evidence/2a/2013_spring_online-tv_schedule.pdf 2A.1.b.6 Distance Education Committee http://www.westvalley.edu/committees/Distance_Learnin g_Committee/members.html 2A.1.b.7 Best Practices in using ANGEL http://www.westvalley.edu/elearning/angel/practicesfaculty.html 2A.1.b.8 ANGEL and Distance Learning Workshops http://www.westvalley.edu/elearning/faculty/training.ht ml |Standard II: Student Learning Programs and Services 146 [West Valley College Self Evaluation Report] March 2014 Standard IIA.1.c The institution identifies student learning outcomes for courses, programs, certificates, and degrees; assesses student achievement of those outcomes; and uses assessment results to make improvements. Descriptive Summary The identification, assessment and use of Student Learning Outcomes for improvement of student learning and student success has been a key commitment of the college in fulfilling both its Planning Agenda from 2011 Midterm Report and the requirements mandated by the Accreditation Commission of Community and Junior Colleges (ACCJC) to be at the Proficiency level by fall 2012. The college successfully submitted the ACCJC Student Learning Outcome assessment report to ACCJC on March 15, 2013 which includes all evidence for meeting the requirements of the Proficiency level status. (2A.1.c.1) Since the midterm report, the college focused on creating and strengthening an institutional framework and process where the SLO/A and Assessment processes are integrated with the Program Review and Budget development and allocation processes. During 2010-11 year, the SLO/A and Assessment Committee and Program Review Committee consisted of faculty, staff, and administrators focused on ensuring that each entity developed a clear tool, process, and college-wide schedule (or assessment cycle) that was derived from the college mission and in alignment with the development and assessment of annual Goals and Objectives. (2A.1.c.2) In fall 2012, all active courses, programs, certificates, and degrees contained SLO/As and assessment was conducted. By spring 2013, all instructional, student services, and administrative programs conducted comprehensive and/or annual Program Reviews. With the support of the Academic Senate, the Curriculum Committee has been requiring all course and program submissions to include clearly stated SLO/As and assessment mechanisms in CurricuNet for the committee’s review and approval. In the 2013-14 West Valley College Catalog, program level SLO/As are clearly articulated so that students can easily understand and be aware of the goals and purposes of the certificates or degrees. (2A.1.c.3) A positive and productive dialogue about student learning outcomes is occurring on campus throughout the implementation process. Using the results of SLO/A assessment, the Student Learning Outcome Committee and programs across campus are discussing ways to improve teaching and learning via collaborative |Standard II: Student Learning Programs and Services 147 [West Valley College Self Evaluation Report] March 2014 approaches and innovative pedagogy such as shared learning communities for students. With the state’s implementation of the Student Success Scorecard in spring 2013 (2A.1.c.4), campus-wide dialogue led by the Academic Senate, SLO/Assessment Committee, Program Review Committee, and Student Success Act Team expanded. Faculty and staff incorporated the Scorecard data with SLO/A assessment results, as well as Program Review college-wide themes; this has evolved into a professional development commitment to improve teaching and learning that directly results in student success. To ensure college-wide involvement and consistent understanding of the process and participation in the SLO/Assessment process, the SLO/Assessment Committee in conjunction with the Program Review Committee within the framework of Integrated Planning and Resource Allocation conducted consistent workshops and presentations at All College Day for the past two years. (2A.1.c.5) In addition, SLO/Assessment and Program Review Committee Chairs frequently visited participatory governance committees, constituency groups, and Division Chair Council to provide updates and progress made, as well as encouraged open dialogue about the results of assessment and identification of gaps. (2A.1.c.6) Self-Evaluation The college meets this standard. The college has responded to ACCJC, team recommendations, and 2011 planning agenda recommendations for SLO/As and Assessments. In 2012-2013 year, the college made a firm commitment to improve its Integrated Planning and Resource Allocation process. In fall 2012, the college created an Institutional Effectiveness organizational model in which the Integrated Planning and Resource Allocation, Student Success Act activities, and Accreditation were and continue to be the three main institutional priorities for ensuring institutional effectiveness. In order to address the college's institutional effectiveness framework, the SLO/Assessment Committee Chairs, Program Review Chair, Director of Research and Institutional Effectiveness, Vice President of Instruction, Vice President of Administrative Services, and Dean of Instruction and Student Success met regularly during the 2013 spring and fall semesters, to authentically integrate the planning process. (2A.1.c.7) At the Fall 2013 All College Day, this team introduced the integrated SLO/Assessment, Program Review, and Budget development and planning schedule along with a streamlined timeline that ensures effective, logical and timely planning that is informed by college-wide needs. (2A.1.c.8) |Standard II: Student Learning Programs and Services 148 [West Valley College Self Evaluation Report] March 2014 The Student Success Act Team (an integrated team of the Basics Skills Advisory, Student Equity and Access, and Matriculation Committees) was formed in spring 2012 and continues to fine-tune its function, roles, and responsibilities for the implementation of the Student Success Act of 2012 for a Student Success and Support Program. This faculty led task force, supported by administration, has as one of its focuses a conversation about effective pedagogy, teaching and learning, and a culture of inquiry. The results of SLO/Assessment and Program Review will be a major component in this conversation also. Actionable Improvement Plans None. Evidence 2A.1.c.1 March 15, 2013 SLO/A Report to ACCJC http://www.westvalley.edu/committees/Student_Learni ng_Outcomes/Documents/Committee_Documents/slore portfinal.pdf 2A.1.c.2 Master Program Review & SLO Assessment Schedule http://www.westvalley.edu/committees/Accreditation/2 013/evidence/recommendations/Master_Program_Revie w_and_SLO_Assessment_Schedule_01-072014_External.pdf 2A.1.c.3 WVC Catalog – Program Level SLO/As http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/2A1c3_2014_catalog_page22.pdf 2A.1.c.4 Student Success Scorecard http://scorecard.cccco.edu/scorecardrates.aspx?CollegeI D=493 2A.1.c.5 All College Day SLO Presentations http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/All_College_SLO_Presentations/ 2A.1.c.6 Participatory Governance Dialogues re: Integrated Planning and Resource Allocation Model http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/Participatory_Governance_Dialogues_o n_Integrated_Planning_Model 2A.1.c.7 Integrated Planning and Resource Allocation Map http://www.westvalley.edu/committees/Accreditation/in tegrated_planning_diagram.html 2A.1.c.8 Master SLO/A Assessment and Program Review Calendar http://www.westvalley.edu/committees/Accreditation/2 013/evidence/recommendations/Master_Program_Revie w_and_SLO_Assessment_Schedule_01-072014_External.pdf |Standard II: Student Learning Programs and Services 149 [West Valley College Self Evaluation Report] March 2014 Standard IIA.2 The institution assures the quality and improvement of all instructional courses and programs offered in the name of the institution, including collegiate, developmental and pre-collegiate courses and programs, continuing and community education, study abroad, short-term training courses and programs, programs for international students, and contract or other special programs, regardless of type of credited awarded, delivery mode or location. Descriptive Summary All courses offered by West Valley College, regardless of the type of credit awarded, delivery mode, or location, maintain high quality and undergo periodic review that assures continuous, sustainable, improvement to the standard and quality. The college offers a wide variety of courses that enable two-year transfer and career technical education leading to an Associate in Arts or Associate in Science degree, as well as courses that lead to various Certificates of Achievement. As of fall 2013, West Valley College also offers Associate Degrees in Transfer (ADT) in Administration of Justice, Anthropology, Art History, Studio Arts, Psychology, Sociology, Communications Studies, Early Childhood Education, Mathematics, English, Political Science, Theater Arts, Business Administration, Music, and History. (2A.2.1) West Valley College ADTs will enable students who are in these programs to be guaranteed admission to certain California State Universities. The college has met the State Chancellor’s Office requirement of 80% completion of the ADT degrees for which the college currently has Associate of Arts or Science degrees by fall 2013. (2A.2.2, 2a) The college also offers many outstanding services and programs to community members of all ages and interests. The West Valley College Community Education Program offers a wide-range of fee-based courses to meet the needs of the community at large. (2A.2.3) West Valley College’s College for Kids summer program marked its twenty-second year last year. The program serves more than 350 6th to 9th graders with a broad range of enrichment courses that challenge students in academic components, as well as providing creative and interesting elective courses in areas such as art, business, drama, music, and sports. (2A.2.4) The West Valley College Campbell Center is the location of several West Valley College contracts and programs. The Title IV-E Training and Education contract, Foster Kinship Care and Education Program, Instructional Service Agreements, Workplace Learning Resource Center Grant and Contract Education are all located in the Campbell Center. The center has an office with four staff and three |Standard II: Student Learning Programs and Services 150 [West Valley College Self Evaluation Report] March 2014 classrooms. The three classrooms are utilized every weekday, evenings and weekends. In addition to the training and education that take place in the three classrooms, West Valley College credit based courses are provided onsite several evenings per week. The facilities are well utilized by training and education; approximately ten times per year additional rooms are rented in order to facilitate all of training needs of the programs and contracts at the Center. Title IVE Collaborative Since 2005 West Valley College has provided training and education to those who work directly with vulnerable children and families in Santa Clara County. Participants include foster and adoptive parents, social workers, staff of community based organizations, staff of residential treatment facilities, children’s mental health workers and many other professionals and students in pursuit of a social work certificate or degree are eligible for free training. In 2012/13 there were more than 3600 hours of Title IV-E funded training held at the Center. (2A.2.5) Foster Kinship Care and Education The West Valley College Foster Kinship Care and Education (FKCE) Program collaborates closely with Santa Clara County Social Services Agency and providers of services for foster youth, foster families and adoptive families as well as the statewide network of FKCE Programs. Santa Clara County pre and post licensed Foster and adoptive parents and prospective parents are served by this contract. In 2012/13 the West Valley College FKCE program trained 914.5 hours: 567 pre-service training hours and 347.5 in-service training hours. Training is conducted in English, Spanish and Vietnamese in to meet the diverse needs of Santa Clara County families and children. Workplace Learning/Grants The Workplace Learning Grant was competitively awarded to West Valley College one year ago. The grant extension ends in September 2013. The West Valley College Workplace Learning Resource Center is part of the West Valley Mission Community College District that serves Silicon Valley, South San Francisco and the surrounding communities. The Center collaborates with clients, industry leaders and community college faculty to develop programs that meet the current and future training needs of the region. |Standard II: Student Learning Programs and Services 151 [West Valley College Self Evaluation Report] March 2014 The center creates custom high-quality and affordable training programs that meet the needs of their clients and often leverage resources from the community college district and local businesses. The center is also an active member of the Silicon Valley business community and is involved in several initiatives and professional organizations and collaborations. Training topics include: 1. 2. 3. 4. 5. 6. 7. 8. 9. Workplace Basic Skills Working in and Leading teams Leadership and Management Customer Service Generational & Cultural Diversity Creativity and Critical Thinking English as a Second Language Business Math Business Communications Instructional Services Partnerships West Valley College has Instructional Services Agreements with local law enforcement to provide relevant training to law enforcement officers. Administration of Justice Courses 160 J, G, and K are credit based courses that provide relevant education and training to officers. This program serves law enforcement officers of Santa Clara Police Department, Santa Clara County Office of the Sheriff, Santa Clara County Custody and Corrections and Santa Clara County Probation Department. West Valley College Credit Based Courses West Valley College credit based courses have been offered at the Campbell Center each semester, in fall and spring semester of the last year there have been credit based courses four evenings per week. The academic departments of Psychology, Speech, Child Studies, and Philosophy have held courses at Campbell Center. These courses are often high in enrollment and students are pleased to attend courses located at the Campbell Center. The college engages in ongoing, purposeful assessment of programs in regards to quality, effectiveness, relevance, and other outcome measures. In addition to the systematic review of courses conducted by the Curriculum Committee, due to the severe state-wide budget reductions occurring in the past three years, the college faced a new challenge in rethinking its focus and priority for the instructional |Standard II: Student Learning Programs and Services 152 [West Valley College Self Evaluation Report] March 2014 courses and programs offered at the college while addressing the fiscal reduction through workload reduction. The faculty-led Performance Goals Committee (PGC) and Division Chair Council Committees (DCC) were tasked to lead this process on behalf of the college. During 2012-2013 year, PGC and DCC set priorities for the course and program offerings based on the California Community College’s mission (GE/transfer, CTE, and Basic Skills) and the focus of the Student Success Act of 2012. As a result, an extensive course analysis was conducted in each department identifying “core”, “elective”, and “stand-alone” courses. (2A.2.6) Parallel yet in conjunction with this process, the Office of Instruction conducted a comprehensive catalog analysis using the same criteria. (2A.2.7) Faculty in PGC and DCC used such information and focused first on offering “core” courses to a major, certificate, or degree across the board. The “elective” courses were considered carefully with implications and possible negative impact that may be caused if not offered. “Stand alone” courses were discouraged from being offered. In spring 2013, PGC and DCC added to these criteria for prioritization the courses that are part of the Associate Degree for Transfer (ADT) so as to ensure course offerings that promote students to a timely and successful completion of the degree for transfer. (2A.2.8) The Curriculum Committee reengineered its approval process starting in 2011-12 by adding a technical review committee review process prior to the Curriculum Committee to ensure quality, improvement, and accuracy of all courses and programs. The Distance Education Coordinator was added to the Curriculum Committee membership to assure rigor, federal and state compliance, and quality assurance in all distance learning courses. A comprehensive course recency analysis began in fall 2012 that continues to review and assess quality and rigor of each course. Self-Evaluation The college meets this standard. Course and program quality begins with the creation of appropriate, high quality programs and courses. West Valley College is responsive to student and community needs. For example, work to maintain articulation with transfer institutions is continuous: advisory boards guide certificate programs, labor market information assures program goals, industry needs, and job attainment opportunity for students; and Community and Contract Education respond to community needs. Program Review is conducted college-wide as part of the Integrated Planning and Resource Allocation framework, from individual programs through departments and divisions. The Performance Goals Committee and Division Chairs Council use |Standard II: Student Learning Programs and Services 153 [West Valley College Self Evaluation Report] March 2014 assessment information from the Integrated Planning and Resource Allocation process (Program Review and Student Learning Outcome Assessment) to evaluate their effectiveness. Actionable Improvement Plans Expand enhanced non-credit courses (in progress) Evidence 2A.2.1 WVC Degrees http://westvalley.edu/classes/programs/index.h tml 2A.2.2 ADT Certification http://www.westvalley.edu/committees/accredi tation/2013/evidence/2a/tmc_certification.pdf 2A.2.2a CCCCO ADT Status Report – September 24, 2013 http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2a/ADT_Status_Report_9 _24_13.pdf 2A.2.3 Community Education Program http://register.asapconnected.com/CoursesInde x.aspx 2A.2.4 College For Kids http://www.summercollege4kids.org/ 2A.2.5 Campbell Center Annual Report 2012-13 http://www.westvalley.edu/committees/accredi tation/2013/evidence/2a/campbell_center_ann ual_report_fy_1213.pdf 2A.2.6 Department Course Analysis form http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2a/Department_Course_A nalysis_Form.pdf 2A.2.7 Catalog Analysis http://www.westvalley.edu/committees/accredi tation/2013/evidence/2a/ core_elective_stand_alone_courses.xlsx 2A.2.8 PGC and DCC ADT criteria http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2a/PGC_discussions_on_p rioritizing_ADT_courses.pdf Standard IIA.2.a The institution uses established procedures to design, identify learning outcomes for, approve, administer, deliver, and evaluate courses and programs. The institution recognizes the central role of its faculty for establishing quality and improving instructional courses and programs. Descriptive Summary The college utilizes multiple established procedures to design and develop courses, SLO/As and their assessments, as well as approval, administration, delivery, and |Standard II: Student Learning Programs and Services 154 [West Valley College Self Evaluation Report] March 2014 evaluation of courses and programs. The college maximizes the existing participatory governance structure to promote collaboration and teamwork between the faculty and the Curriculum Committee (CC), which consists of representatives from every division, the college Articulation Officer, Distance Learning Coordinator (faculty), Vice President of Instruction and Dean of Instruction and Student Success. (2A.2.a.1) The curriculum review and approval process occurs in identifiable stages and is faculty driven. Faculty with subject matter expertise develop curriculum, and work with CC division representatives and the Division Chair and/or Dean to prepare the materials for initial review by the Curriculum Technical Committee—consisting of the Curriculum Chair, Administrative Analyst for Instruction, two faculty members, Dean of Instruction and Student Success. Faculty are cognizant of the overall institutional mission, the focus of the annual goals and objectives, and course and program offering priorities set by the Performance Goals Committee (PGC) and Division Chairs Council (DCC) while developing and revising courses. The Division Chairs, Division Deans, Administrative Analyst, and Curriculum Technical Committee provide technical and other necessary resources for faculty during their process of developing courses. The Curriculum Technical Committee meets weekly with faculty who are proposing course revisions or new courses prior to the CC meeting. On an as needed basis, the Articulation Officer and Distance Education Coordinator join the Curriculum Technical Committee to support reviewing of the proposed items. In addition, the Vice President of Instruction facilitates a weekly meeting with the Curriculum Chair, Dean of Instruction and Student Success, and Administrative Analyst for Instruction to review the agenda and any issues to be discussed, resolved, and to problem solve course management related issues. State regulations relative to curriculum and instruction, compliance issues, and new Title 5 regulation implementation are also discussed and planned in this meeting. The initial review process primarily provides faculty with helpful technical and administrative support, as well as a final review process that assists in preparing for a smooth approval process at the Curriculum Committee. In the case of courses for Career Technical Education (CTE), the Curriculum Technical Committee assists faculty proposers with accurate and relevant labor market information data for inclusion in the course outlines. Faculty developing the curriculum then present it to the CC where questions are addressed, meaningful and student-centered discussion occurs, and is followed by the approval of the curriculum by vote. |Standard II: Student Learning Programs and Services 155 [West Valley College Self Evaluation Report] March 2014 West Valley College utilizes CurricUNET as the main source of its course management and approval process. While the college struggles with uncontrollable technical glitches caused by the Governet software application, the Curriculum Chair has developed a positive rapport with the staff at Governet to problem solve issues as they arise. The college continues to customize CurricUNET to be in alignment with quality assurance as prescribed by the Curriculum Committee— including rapidly changing and newly added Title 5 regulation changes. Each fall semester, the Curriculum Committee Chair and Vice President of Instruction coordinate a mini-training for individuals (and their back-ups) who are a part of the approval process. (2A.2.a.2) This training outlines in each step in the CurricUNET system course approval process and clarifies each individual’s roles and responsibilities, as well as accountability for timely review and approval (or disapproval with comments) of the courses or programs at hand. Course revision takes place on a regular cycle. In light of the Associate Degree for Transfer (ADT) development process begun in 2011-12 and additional criteria included in this process in 2012-13, the Curriculum Committee began the rigorous process of course recency review and analysis. (2A.2.a.3) This process led to many successful clearances for the Course Identification Descriptor (C-ID) that were required for courses to be included in any ADT degrees. As a result, West Valley College has 15 ADT degrees for 2013-14 academic year. (2A.2.a.4) The Curriculum Committee will continue to work with department faculty to complete course recency analysis in 2013-14. (2A.2.a.5) A significant recent addition to the curriculum process is the mandatory incorporation of Student Learning Outcomes (SLO/As) and Assessment. The West Valley College Student Learning Outcome and Assessment (SLO/A) Committee, working with faculty, leads the process of SLO/A development and assessment for courses, certificates, and degrees. Faculty include SLO/As and assessments methods in CurricUNET for their course outlines. In addition SLO/As are also included in course syllabi for students. The Curriculum Committee only approves courses that meet the high standards as described above in the Curriculum Committee approval process which includes SLO/A and assessment methods. Self-Evaluation The college meets this standard. The Curriculum Committee, a subcommittee of the Academic Senate, encourages faculty to create and revise their processes to ensure that the matriculation needs of students are met. While faculty are solely responsible for the content of their course outlines, the Curriculum Committee |Standard II: Student Learning Programs and Services 156 [West Valley College Self Evaluation Report] March 2014 provides essential checks and balances to ensure that they are written in accordance with the mandates for Title 5 and has established clear guidelines for developing outlines. The Curriculum Committee extensively reviews each new course as well as existing courses submitted for revisions. Timeline for revisions of existing courses are clearly indicated in the Curriculum Committee website and CurricUNET front page, as well as Program Review website link. (2A.2.6) At All College Day, the Curriculum Committee provides workshops to faculty on CurricUNET, regulation changes, and newly updated resources that they can review and utilize on the CurricUNET and Curriculum Committee website. (2A.2.7) During the course outline review, the Curriculum Committee verifies that the SLO/As for the courses are in line with the course objectives in the outline. The committee also ensures that the SLO/As and course objectives are in alignment with the assignments and methods of evaluation listed in the course outlines. This review ensures a smooth progression from the SLO/As to the assessment cycle. Significant progress has been made in establishing the Student Learning Outcomes and Assessment Cycle process since West Valley College’s last Self Study. All courses, certificates, and degrees have SLO/As and have been assessed at 100% level, meeting the Accreditation Commission of Community and Junior Colleges (ACCJC) requirement of being at the Proficiency level by fall 2012. Beginning in spring 2013, the college’s Integrated Planning and Resource Allocation Team—consisting of the SLO/Assessment Chairs (faculty and staff), Program Review Chair (faculty), Director of Research and Institutional Effectiveness, Vice President of Administrative Services, Dean of Instruction and Student Success, and Vice President of Instruction—began intentional work to authentically integrate schedules, tools, and college-wide dialogue on planning and resource allocation. The preliminary plan was introduced to the college at the fall 2013 All College Day. (2A.2.8) Actionable Improvement Plans As planned, ensure a successful and timely establishment of the Budget and Resource Advisory Council (BRAC) as part of the college’s Integrated Planning Process. Evidence 2A.2.a.1 Curriculum Committee Membership http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/1314_Curriculum_Committee_Membership.pdf |Standard II: Student Learning Programs and Services 157 [West Valley College Self Evaluation Report] March 2014 2A.2.a.2 Curriculum Approval Process Training http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/CurricUNET_Approval_Process_Quick_ Sheet_for_Approvers.pdf 2A.2.a.3 Course Recency Review http://www.westvalley.edu/committees/accreditation/2 013/evidence/2a/2013_14_course_recency_list_09_09_1 3.pdf 2A.2.a.4 WVC Program List http://westvalley.edu/classes/programs/index.html 2A.2.a.5 Course Recency Review http://www.westvalley.edu/committees/accreditation/2 013/evidence/2a/2013_14_course_recency_list_09_09_1 3.pdf 2A.2.a.6 Course Review Timeline http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/Curriculum_Review_Dates.pdf 2A.2.a.7 Curriculum Workshops http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/ACCJC_Status_Report_SLO_Implement ation/14_All_College_Day_Schedules/acd2013_schedule. docx 2A.2.a.8 Integrated Planning and Resource Allocation Presentation – All College Day Fall 2013 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/ACCJC_Status_Report_SLO_Implement ation/13_All_College_Day_Presentation_on_Integrated_ Planning_Spring_2013/ Standard II.A.2.b The institution relies on faculty expertise and the assistance of advisory committees when appropriate to identify competency levels and measurable student learning outcomes for courses, certificates, programs including general and vocational education, and degrees. The institution regularly assesses student progress towards achieving those outcomes. Descriptive Summary Competency levels and measurable student learning outcomes (SLO/As) are created by faculty who teach the courses with the assistance of the Department Chairs and the Curriculum Committee Division liaison. In addition, the Student Learning Outcomes Committee was created by the Academic Senate to provide oversight and guidance in the areas of Improving creation of, and revisions to, Student Learning Outcomes Facilitating the assessment of these outcomes by faculty members Integrating assessment into Program Review The committee members include one faculty member from each division and representatives from students, Student Services, Administrative Services, and the |Standard II: Student Learning Programs and Services 158 [West Valley College Self Evaluation Report] March 2014 Academic Senate. They work in coordination with the Dean of Instruction and Student Success, and the Director of Research and Institutional Effectiveness. Faculty representatives have attended workshops to help them develop or improve assessment strategies for evaluating student achievement. (2A.2.b.1) The Curriculum Committee assists all faculty members who wish to create new courses or update existing courses with the development or improvement of course and program SLO/As. The Curriculum Handbook provides the principal guidelines used by the college for the development, approval, administration, and evaluation of curricula. (2A.2.b.2) Nearly all of the college’s curricular changes are initiated and designed by individual faculty members and their departments. All new and modified courses and programs proceed through systematic processes for evaluation and approval. The Curriculum Committee undertakes these responsibilities and plays the pivotal role in the evaluation and approval of proposed curriculum. Non-credit courses for apportionment must also meet approval standards set by the Curriculum Committee. Periodic evaluation of departmental course offerings is carried out through a detailed and comprehensive program review process. A Program Review Committee was created by the Academic Senate to oversee the process. All of the college’s programs and services are reviewed annually. (2A.2.b.3) For departments with advisory committees, the advice of advisory board members is used to determine the vocational competencies that should be addressed by the specific course. All departments that award vocational certificates have advisory committees that meet at least once a year. Committee members generally include employers, employment recruiters, graduates, current students, program instructors, college administrators, and other members of the community. Advisory committees have a variety of responsibilities that include: Assessing the effectiveness of the program in terms of curriculum, objectives, and achievement of student learning outcomes; the needs of the community; and graduate performance Assisting the program in securing competent instructors Informing the program about changes and trends in the field |Standard II: Student Learning Programs and Services 159 [West Valley College Self Evaluation Report] March 2014 Assisting the program in assessing the job market and in exploring and developing career opportunities for graduates Publicizing the program and securing community cooperation and interest Evaluating the adequacy of library and technology resources Changes recommended by advisory boards are documented in the meeting minutes of the various departments. (2A.2.b.4) A list of the members of each program's advisory board is published in the annual WVC college catalog. (2A.2.b.5) The following are examples of advisory board recommendations and resultant changes: Health Care Technologies was advised by its board to provide training in electronic medical records (EMR), as the federal government has now mandated the use of this technology by any health care provider that accepts Medicare under the American Recovery and Reinvestment Act of 2009. Based on this directive, a new course was created and put through the Curriculum approval process. The course, HTECH 44, provides students with instruction on eClinicalWorks (one of the leading EMR software programs in health care). This is now part of the certificate requirement for Medical Assisting and Clinical Assisting programs. Fashion Design was advised by the employers on its board that they were unable to find certain technological skills in their job applicants. The program developed a new Technical Design course focusing on these skills thereby making its students more employable. Business was advised by its Board to develop a Project Management certificate, so students will be equipped with the necessary skills for effectively managing a project from start to finish. This State Approved Certificate is now in place. (2A.2.b.6) Faculty expertise is maintained and assured in a variety of ways. Most programs and departments meet regularly throughout the semester. The purpose of these meetings is to discuss program goals, course content, overall curriculum planning, instructional methodology, and assessment. West Valley's faculty must meet the minimum qualifications set by the state of California and the West Valley Community College District. Most faculty members who teach in vocational areas exceed the minimum qualifications by holding a |Standard II: Student Learning Programs and Services 160 [West Valley College Self Evaluation Report] March 2014 Master's degree, PhD, or JD. Several faculty members have professional certification in their areas of instruction and several years of experience working in their areas of expertise. Instructors are committed to maintaining currency in their respective industries. Several maintain personal and institutional memberships in professional organizations. Faculty stay current in their fields by reading professional and government publications and by attending workshops and regional and national conferences. Many associate faculty members are working professionals. Their expertise in the classroom and input during faculty meetings help to keep their programs current. The college routinely provides a variety of professional development workshops to faculty members. These include specific activities on professional development days, scheduled workshops, and the ongoing new faculty orientation program that is provided to all first-year contract faculty members. (2A.2.b.7) The college evaluates the effectiveness of learning at each level by tracking successful course completion, retention, and certificate and degree completion. (2A.2.b.8) In addition, the Early Progress Alert system informs students about their mid-semester academic progress and assists them in accessing support to improve their possibilities for success. (2A.2.b.9) Support services include counseling, tutoring, special accommodations, assessment, and financial aid. In addition, students on probation or dismissal are invited to attend Back to Success workshops. Several departments also have course sequences with prerequisites to assure that students have the skills necessary to progress in the program and succeed in obtaining a degree or certificate. The college reviews the data from the Accountability Reporting for the California Community Colleges (ARCC) and Student Success Scorecard to evaluate its performance against state-wide educational outcomes. (2A.2.b.10) The college reviews this data to identify areas of strength and areas for improvement particularly in the areas of student progress and achievement. Self-Evaluation The college meets this standard. All departments are committed to keeping their programs up-to-date to assure that students are well-prepared to meet the needs of the business community. Programs take steps to implement the recommended changes and improvements suggested by their advisory committees and other faculty members. |Standard II: Student Learning Programs and Services 161 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans None. Evidence 2A.2.b.1 Assessment Workshops http://westvalley.edu/committees/Accreditation/2013/e vidence/2a/All_College_SLO_Presentations 2A.2.b.2 WVC Curriculum Handbook http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/Curriculum_Handbook_2002.pdf 2A.2.b.3 Department Program Reviews http://westvalley.edu/committees/programreview/index.html 2A.2.b.4 Advisory Board Minutes http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/BUS_Advisory_Board/ 2A.2.b.5 Advisory Board Members from 2013-14 WVC Catalog p. 19 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/2A2b5_2014_catalog_page19.pdf 2A.2.b.6 Project Management Certificate http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/2A2b6_2014_catalog_page45.pdf 2A.2.b.7 Professional Development Workshops http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/PDC_Workshops/ 2A.2.b.8 Course, Certificate and Degree Completion Data http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/instructional_data_set_page3.pdf 2A.2.b.9 Early Alert Letter http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2a/2A2b9_Early_Alert_letter_F13_sk1.pdf 2A.2.b.10 Student Success Scorecard http://scorecard.cccco.edu/scorecardrates.aspx?CollegeI D=493 - home Standard IIA.2.c High-quality instruction and appropriate breadth, depth, rigor, sequencing, time to completion, and synthesis of learning characterize all programs. Descriptive Summary An extensive hiring process, a thorough four-year Tenure Review process, and subsequent periodic evaluations by students, peers, and administrators ensure high quality instruction. All tenured faculty and contract faculty are evaluated every three academic years. Temporary faculty and part-time faculty are evaluated once every six semesters once Re-Employment Preference (REP) is granted. REP is granted to associate faculty upon successful evaluation results during his/her first (or second), third (or fourth), and fifth (or sixth) semesters. Details of the procedures for evaluations and the guidelines and criteria used for evaluation are |Standard II: Student Learning Programs and Services 162 [West Valley College Self Evaluation Report] March 2014 available in the Collective Bargaining Agreement (Association of College Educators: ACE). Policies and procedures for associate faculty hiring have been designed to extend these standards to the associate faculty. (2A.2.c.1) Classified professionals contribute to effective pedagogy as instructional assistants and lab assistants.(2A.2.c.2) Evaluation of probationary faculty employees for tenure follow guidelines that are separate from those discussed above. Tenure-track faculty are evaluated during the four-year tenure-review process, at three distinct intervals. Each tenure-track faculty member is evaluated by her/his respective tenure review committee through a rigorous process and schedule outlined in the Collective Bargaining Agreement. The appraisal of instruction in online courses, including student surveys, has been developed in response to the 2011 midterm recommendation led by the West Valley College Distance Learning (DE) Committee in conjunction with the Academic Senate. The online evaluation methodology used is consistent with the way faceto-face courses are evaluated. (2A.2.c.3) In addition, the online evaluation tool includes mechanisms that ensure quality assurance of online courses such as regular and effective contact. The DE committee committed to support faculty by providing various resources regarding effective and successful teaching and learning through online courses. The DE committee produced an easy to understand and use “Check List for Effective Online Course Instruction” in fall 2013, as well as a fiveminute training video to ensure high standard of online instruction is practiced across campus. (2A.2.c.4, 5) In the meantime, the online evaluation tool is encouraged for faculty to utilize as resources and guidelines when conducting evaluation. The college has excellent resources to support a faculty member’s efforts at designing and teaching effective and interactive online courses. The distance education department offers ongoing training and one-to-one assistance with the college’s course management system, ANGEL Learning, as well as other aspects of distance education. (2A.2.c.6) The Distance Learning Coordinator also offers faculty training in Distance Learning Course Design. The college’s Fox Center is equipped with video and audio editing technology so that instructors can film themselves or their classes and this content can be uploaded in online courses. There are many opportunities for enriching online courses so that courses can be robust and rich with varied and interactive content. |Standard II: Student Learning Programs and Services 163 [West Valley College Self Evaluation Report] March 2014 Degree and certificate programs at West Valley College conform to California Education Code requirements and support the mission of the college. Degree programs in transfer and career technical programs are designed by departmental faculty who, in many cases, receive input from community industry advisers appropriate to each field of study. The breadth and depth of college programs are demonstrated by offering 54 associate degrees, 15 associate degrees for transfer (as of fall 2013), 65 transcriptable certificates (2A.2.c.7) and 1,140 active courses as well as through a comprehensive articulation process. The college has extensive articulation agreements including majors and lower division courses, general education patterns and course-to-course agreement with all CSU and UC campuses, and 58 private and/or out-of-state four-year institutions. (2A.2.c.8) The curriculum development process ensures rigor and sequencing of courses. The procedure for initiating new or revised course outlines of record is structured and outlined on the CurricuNet site developed in accordance with the criteria in the Program and Course Approval Handbook (April 10, 2013 edition with revisions) (2A.2.c.9) published by the State Chancellor’s Office and the spring 2008 publication by the Academic Senate for California Community Colleges The Course Outline of Record Curriculum Reference Guide. (2A.2.c.10) The courses require consultation with and approval by the appropriate department faculty members, chair(s), and division chair(s) in consultation with the division Curriculum Committee representatives. The division Curriculum Committee representatives, as well as division chair(s) ensure that proposed new courses and revisions are in alignment with the institutional mission and priorities: offering courses based on the California Community College priorities (General Education/Transfer, Associate Degree for Transfer, Career Technical Education, and Basic Skills) and Student Success and Support Programs (offering courses that students need to complete their educational plans). The curriculum, Committee at large ensures appropriate breadth, depth, rigor and adherence to college and state guidelines in course outlines in its review and approval process. In several disciplines, faculty develop courses taught in sequence with each succeeding course progressing and building on content and rigor from the previous course. Such courses generally require a minimum performance standard of grade C or higher for a student to enroll in the next course in the sequence. As a result, course outlines for such courses are developed with pre-requisites and/or corequisites that are also evaluated by the Curriculum Committee. In such cases, faculty initiators are required to submit content review criteria adhering to one of two levels of scrutiny. (2A.2.c.11) Level 1 scrutiny is for pre-requisite outside the |Standard II: Student Learning Programs and Services 164 [West Valley College Self Evaluation Report] March 2014 discipline for the target course, and Level 2 scrutiny is for pre-requisite outside the discipline for a transferable course. The content review criteria examine the appropriateness of the pre-requisites, and comparisons are drawn to equivalent courses at CSUs and UCs for their pre-requisite requirements. High-quality instruction in Career Technical Education (CTE) programs is ensured by the oversight of advisory committees comprised of business and industry leaders, as well as college faculty and administrators. (2A.2.c.12) These committees, during their annual meetings, make certain that course offerings in their programs are aligned with the current trends in regional and global industry and economics. The evaluation of online courses has become a systematic institutional process that enables the college to provide faculty with valuable feedback. In so doing, it fosters the college’s ability to refine its distance education program by embracing the most appropriate pedagogical and technological approaches for engaging our students. Self-Evaluation The college meets this standard. High-quality instruction begins with high-quality instructors. All instructors are encouraged to advance themselves professionally by enrolling in credit coursework at an accredited colleges or university, participation in conferences or workshops, and engaging in appropriate professional activities or projects. Faculty are provided support for professional growth activities by the Professional Development Committee and college administration. (2A.2.c.13) The college’s rigorous hiring and tenure review process have produced a qualified, engaged and highly effective faculty, helping to ensure instructional quality, breadth and depth, rigor, sequencing, progress to completion and synthesis for students. Breadth, depth and rigor in course content delivered by high-quality faculty are guaranteed through a comprehensive course curriculum review process under the purview of the Curriculum Committee. The review process focuses on course rigor and sequencing, and the development of courses that meet appropriate standards and reflect advice from community advisors. Successful development of the 15 new Associate Degrees during for Transfer (ADT) in the 2011-2012 and 2012-2013 academic years is a result of West Valley College’s current high-quality curriculum, degrees, and sequencing of courses. The issue of “time to completion” can be complex in community college. While moving efficiently and expeditiously through the lower division program is a goal |Standard II: Student Learning Programs and Services 165 [West Valley College Self Evaluation Report] March 2014 for many of our students, the college also serves many students for whom such an approach is not ideal or even possible. The college recognizes that appropriate time to completion for such students may be significantly longer than two years. Faculty are in the process of addressing such challenges through research and discussion around innovative and effective teaching and learning, pedagogy and instructional methodology (such as accelerated instruction) so as to assist students to succeed in each course and lead them to reduced time to completion. In addition, the college has developed an implementation plan for “Student Success and Support Programs” to be an integrated mechanism to support student success to reduce time to completion. (2A.2.c.14) Actionable Improvement Plans Complete the approval process with the Faculty Association (ACE) and the District on online evaluation. Evidence 2A.2.c.1 ACE Contract Article 112 http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/ace_article_112.pdf 2A.2.c.2 Instructional and Lab Assistant Job Descriptions http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/instructional_assistant.pdf 2A.2.c.3 Online Evaluation Methodology http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2a/2A2c3_DL_faculty_eval_form _rev_Nov-8-012.pdf 2A.2.c.4 Online Course Checklist http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/recommendations/Online_Learning _Checklist_inal_Nov.6-2013.pdf 2A.2.c.5 Distance Education Training Videos http://westvalley.edu/elearning/index.html 2A.2.c.6 Distance Education Training http://westvalley.edu/elearning/faculty/training.html 2A.2.c.7 2013-2014 Program List http://westvalley.edu/classes/programs/index.html 2A.2.c.8 Articulation Agreements http://westvalley.edu/services/academicsuccess/transfercenter/articulation/index.html 2A.2.c.9 Program and Course Approval Handbook http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2a/Handbook_5thEd_BOG_Approv ed.pdf 2A.2.c.10 The Course Outline of Record Curriculum Reference Guide http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/ace_cor_reference_guide.pdf 2A.2.c.11 Curriculum Course Content Review http://www.westvalley.edu/committees/accreditatio |Standard II: Student Learning Programs and Services 166 [West Valley College Self Evaluation Report] March 2014 Criteria n/2013/evidence/2a/curriculum_content_review_crit eria.pdf 2A.2.c.12 CTE Advisory Meeting Minutes http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2a/Advisory_Committee_Meetings 2A.2.c.13 Professional Development Committee Workshops http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2a/All_College_Day_Brochure_201 1.pdf 2A.2.c.14 Student Success and Support Programs Implementation Plan http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2b/Student_Success_Act_Impleme ntation_Update_10-17-13.docx Standard IIA.2.d The institution uses delivery modes and teaching methodologies that reflect the diverse needs and learning styles of its students. Descriptive Summary The college addresses the diverse needs and learning styles of its students by providing a variety of delivery modes, teaching methodologies, and support services that address the learning needs of its students. Instruction is offered in semesterlength lecture/lab courses, short courses, directed study courses, off-campus courses, courses offered in a language other than English, online and hybrid courses and technology-mediated course that supports students with disabilities. The teaching methodologies are selected by faculty based on the appropriateness of course content and the diversity of student learning styles (visual, aural, and kinesthetic). Instruction is offered across the curriculum to address these three basic modalities. Face-to-face classes continue to be the most common mode of instruction at West Valley College, and many faculty have developed pedagogical practices to increase student learning and success. Teaching methods employed by instructors at the college include demonstrations, experiments, field trips, guest speakers, hands-on learning, internet enhancement, captioning, streaming, lectures and group discussions, project-based learning, thematic-approach learning, tutors, portfolios, practicum/internships, research, student participation, student reports, projects, and presentations, web research, collaborative learning, real-world experience, and problem-based leaning. The list expands. The Curriculum Committee’s new course outline form requires faculty to identify the teaching methodologies that will be used to review identified delivery |Standard II: Student Learning Programs and Services 167 [West Valley College Self Evaluation Report] March 2014 methods and provides feedback to ensure the instruction is appropriate to the students’ learning objectives. (2A.2.d.1) Teaching effectiveness is evaluated in the peer observation including appropriate methods of instruction and recommendations for improvements are made. Distance Learning courses offer students an alternative to traditional classroom studies. Courses are designed to accommodate both students who prefer classes that do not require on-campus contact with faculty and classmates. There are numerous courses offered online or through hybrid delivery. (2A.2.d.2) To ensure Distance Learning faculty have the necessary tools for course and student success, WVC Distance Learning coordinator provides online course instruction for faculty who prepare to teach Distance Learning courses. (2A.2.d.3) Special programs such as the Puente and SUCCESS programs are designed to meet the needs of culturally-specific students utilize instructional pedagogy that are culturally-responsive, as well as culturally relevant models. Puente Program The Puente Program prepares students to compete academically in a university environment. It emphasizes the Mexican- American/Latino experience through English writing, counseling, and mentoring components. The Puente Program integrates: Two-semester English 905 & 1A linked classes. Two semester Counseling classes. Individual academic, personal, and career counseling. Transfer information, university tours, student motivational and transfer conferences, and assistance with the transfer process. Personal mentor relationships with professionals from the MexicanAmerican/Latino community SUCCESS Program SUCCESS provides counseling, instruction and mentoring programs that emphasize the African American experience and build community among students. The program focuses on implementing West Valley Colleges’ Strategic Goals. The SUCCESS program: Offers linked English 905 and 1A courses, Counseling 5 and 12C. |Standard II: Student Learning Programs and Services 168 [West Valley College Self Evaluation Report] March 2014 Encourages enrollment in History 12, English 12, and Counseling 50. Provides students with college, peer and community mentors. Connects students with support services on campus and with transfer institutions. Provides cultural events, social outings and visits to transfer institutions. First Year Experience Program The ‘First Year Experience’ (FYE) program at West Valley College is a learning community designed for students who want to move forward with their college goals and who welcome additional support and guidance. FYE consists of students who, after taking the WVC Assessment, place into English 905, Read 961 and Math 103. The fall schedule consists of these three classes as well as an English 990 lab and a Counseling 2 class. Most of the students in the program are recent high school graduates, but other interested students are welcomed. Classes are in a Monday – Thursday daytime schedule. This block schedule approach provides an opportunity to develop strong support and connections with other students, instructors and support services. FYE students receive the focused attention which contributes to college success. These integrated classes are a great way to learn about college while developing success oriented strategies leading to graduation and transfer. TRiO Program The West Valley TRiO program is a federally funded program, focused on increasing the graduation and transfer rates for low-income, first generation and/ or disabled students by providing support and resources to assist students in attaining their academic and career goals. Services provided include: Personal, career and academic counseling Priority registration Additional tutoring services Financial aid and Scholarship assistance College visits Workshops on transfer, career, and financial literacy |Standard II: Student Learning Programs and Services 169 [West Valley College Self Evaluation Report] March 2014 Disability and Educational Services Program The Disability and Educational Services Program (DESP) offers supported education services to students with various disabilities. Students are provided with the opportunity to experience a safe beginning or re-entry to college through attendance in specially designed courses on college orientation. In accordance with federal legislation (section 504 and 508 of the Federal Rehabilitation Act of 1973 and the American with Disabilities Act of 1990) and Title 5 of the State of California Education Code, the college provides reasonable academic adjustments to students with verified disabilities in order to create an educational environment where they have equal access to instruction. A variety of services are available to ensure equal access including academic and vocational counseling, interpreting or captioning services, mobility assistance, provision of print materials in alternate formats, tutorial assistance, and individual adaptive assistance as needed. Specialized courses offered through DESP include classes for students with learning disabilities, speech/language impairments, visual limitations, hearing impairments, and mobility limitations. Specific courses in adaptive physical education, assistive computer technology, and learning strategies are offered to accommodate students with various needs. Veterans Program West Valley College provides comprehensive support for the men and women who have served our country. Services provided to veteran students include: Educational Benefits assistance through a specialized Financial Aid staff Veteran Specific Orientation Counseling and DESP Services through specialized counselors Veteran’s Resource Center - The Veterans Resource Center (VRC) is located in the Campus Center below the WVC Bookstore. The VRC at WVC provides a space for veterans to gather, socialize and form relationships with other veterans. This space is a hub for veterans programming efforts that can include connections with veteran task force members and access to veteran’s resources provided by the college. Resources for veterans include: 3 computers for veteran student use Free Printing Networking Veterans Club |Standard II: Student Learning Programs and Services 170 [West Valley College Self Evaluation Report] March 2014 Resources Newsletters Events Bus Passes Free Coffee Middle College Program The Middle College Program is a joint venture with the Campbell Union High School District and the Los Gatos – Saratoga Joint Union High School District. The program is a high school alternative for juniors and seniors from these two high school districts. It offers students with college potential the opportunity to complete their high school requirements on the West Valley campus. Designed to provide a supportive yet challenging college setting, the program enables students to take college level courses while completing high school graduation requirements. This new academic environment provides students with an opportunity to stimulate their academic development and spark their quest for learning. Tutorial Services in the Library and Learning Resource Center, Math Resource Center, Trio Program, and CalWORKs serve to address the diverse needs and learning styles of students. Self-Evaluation The College meets this standard. The many programs and services the college offers attests to the commitment West Valley College has in meeting the diverse needs and learning styles of its students, providing a variety of delivery modes, teaching methodologies and pedagogies, as well as support services that address the learning needs of all students. The Curriculum Committee monitors and evaluates appropriateness of teaching methods employed in the classroom. Faculty and students evaluations evaluate the effectiveness of these methods as well. The integration of student learning outcomes assessment cycle will also enhance the evaluation of teaching methodologies and delivery modes. Actionable Improvement Plans None. Evidence 2A.2.d.1 Course Outline Form http://www.westvalley.edu/committees/Accreditation/2013/eviden ce/2a/Soc_001_COR.pdf |Standard II: Student Learning Programs and Services 171 [West Valley College Self Evaluation Report] March 2014 2A.2.d.2 Fall 2013 Online Classes http://www.westvalley.edu/committees/accreditation/2013/eviden ce/2a/online_classes_fall_2013.pdf 2A.2.d.3 Distance Education Training http://westvalley.edu/elearning/faculty/training.html Standard IIA.2.e The institution evaluates all courses and programs through an on-going systematic review of their relevance, appropriateness, achievement of learning outcomes, currency, and future needs and plans. Descriptive Summary The major responsibility for evaluation of courses and programs rests with the faculty; approving and evaluating the curricula are the responsibilities of the Curriculum Committee, which is a subcommittee of the Academic Senate. The college made major progress in 2012-13; the West Valley College Integrated Planning and Resource Allocation process streamlined the course revision process based on recency (5 years for non-CTE courses and 2 years for CTE courses) and was fused with the SLO/A and Assessment process. (2A.2.e.1) With the recent successful effort in developing a total of 15 Associate Degrees for Transfer (ADTs) as of fall 2013, faculty began engaging in further scrutinized evaluation of course outlines to be in alignment with the Course Identification Descriptor (C-ID) under the leadership of the Curriculum Committee. (2A.2.e.2) Based on the college-wide course outline review calendar, the Curriculum Committee facilitates the review process based on the priority. In order to evaluate the achievement of the Student Learning Outcomes (SLO/As) and assessment process, the college made significant improvements in the last few years. SLO/As for all courses are now published in the course outlines through CurricuNet. The Master Program Review and SLO/A Assessment schedule which is an integrated calendar of Program Review and SLO/A Assessment cycle per course, programs, non-instructional programs, and services ensure ongoing systemic review occurs. (2A.2.e.3) All programs are expected to conduct a comprehensive Program Review biannually, followed by an update the next year, with the purpose of striving for continuous improvement and planning for the future. The Master Program Review and SLO/A Assessment schedule indicates which courses and programs are due for comprehensive review and which are due for an update review. The reviews and |Standard II: Student Learning Programs and Services 172 [West Valley College Self Evaluation Report] March 2014 updates are submitted initially to the Program Review Committee for review and feedback, once the review is finalized with feedback then it goes to the Academic Senate and College Council for their approval. One criteria used to evaluate the reviews and updates is examination of the Program Level Outcomes Assessment Cycle in each program. Self-Evaluation The college meets this standard. All courses and programs offered at West Valley College and all programs in the college are rigorously evaluated. The appropriate administrators, faculty and staff review Career Technical Education (CTE) programs annually as per California Code of Regulations, Title 5 (section 51022). Education Code (Section 78016), and this Standard. The regular evaluations of CTE program is also required by the Carl D. Perkins Career Technical Education Act of 2006, Title IC, Section I35 (B) 6. The college established a five-year cycle of evaluation for courses via course outlines. The college is in the process of major course and program analysis under the leadership of the Curriculum Committee. Faculty are engaged in deactivating and revising courses according to this evaluation cycle. Programs are also reviewed via a Program Review process annually either in a comprehensive or update format. Both course and program review cycles are critically examined for SLO/A and the assessment of SLO/As. All course outlines now incorporate SLO/As, and the Curriculum Committee evaluates the course outlines for appropriate alignment of the course objectives with the SLO/As. Actionable Improvement Plans The Academic Directions Committee was formed by the Academic Senate in January 2013 to review struggling programs and help viable programs with an action plan to improve their enrollment and completion rate. (2A.2.e.4) Evidence 2A.2.e.1 Course Revision Schedule http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2a/13-14_Course_Revision_Schedule_one.pdf 2A.2.e.2 Revised and Submitted C-ID courses http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2a/C-ID_list.docx 2A.2.e.3 Master Program review and SLO/A Assessment Calendar http://www.westvalley.edu/committees/Accreditation/2013/evi dence/recommendations/Master_Program_Review_and_SLO_A ssessment_Schedule_01-07-2014_External.pdf |Standard II: Student Learning Programs and Services 173 [West Valley College Self Evaluation Report] March 2014 2A.2.e.4 Academic Directions Committee http://www.westvalley.edu/committees/Academic_Directions/ Standard IIA.2.f The institution engages in ongoing, systematic evaluation and integrated planning to assure currency and measure achievement of its stated student learning outcomes for courses, certificates, programs including general and vocational education, and degrees. The institution systematically strives to improve those outcomes and makes the results available to appropriate constituencies. Descriptive Summary The college’s Integrated Planning and Resource Allocation process is cyclical, logical, and methodical. The process is thoughtfully and carefully diagrammed so as to inform the college community of the process. (2A.2.f.1) Participatory governance groups actively contributed to conversations about the design and implementation of the college’s Integrated Planning and Resource Allocation process, so it effectively addresses student learning outcomes (SLO/As) for all programs, degrees, and certificates. (2A.2.f.2) SLO/A assessment results are integral to college-wide institutional planning and resource allocation. The college cycle is as follows: • • • • SLO/A assessment results at the course and program levels highlight instructional needs and impediments for students success The course and program level results are refined into targeted improvement plans The improvement plan recommendations are summarized in Program Review reports that include funding requests The college’s Vice President of Administrative Services facilitates budget and allocation requests and leads a comprehensive college-wide budget plan. The current Integrated Planning and Resource Allocation process responds to student learning outcome requests by allocating funds and making improvements as needed. For example, professional development funding has been allocated, so ten faculty members will have the opportunity to participate in an OnCourse National Conference in Irvine, California in late April, 2013. The conference will focus on strategies for facilitating and enhancing student success outcomes. The |Standard II: Student Learning Programs and Services 174 [West Valley College Self Evaluation Report] March 2014 conference attendees plan to utilize the new strategies in their classes and to conduct professional development training to disseminate their new knowledge to other college faculty members. (2A.2.f.3) The results of student learning outcome assessments for SLO/As, PLOs, and ILOs are available locally in department chair SLO/A binders and globally on the institutional research page of the WVC website. (2A.2.f.4) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 2A.2.f.1 Memorandum: Budget Planning, FY 2013-2014, RE: Integrated Planning and Resource Allocation Model for Budget Allocation, March 2013 http://www.westvalley.edu/committees/Accreditation/2013 /evidence/3d/fy13-14_budget_process.pdf 2A.2.f.2 College Council Minutes http://www.westvalley.edu/committees/Accreditation/2013 /evidence/1a/College_Council_Integrated_Planning_Discussi on_11.8.13.pdf 2A.2.f.3 On Course Training conference http://www.westvalley.edu/committees/Accreditation/2013 /evidence/2a/On_Course_Training_Conference.pdf 2A.2.f.4 Institutional Researcher’s page on college website http://www.westvalley.edu/about/research.html Standard IIA.2.g If an institution uses departmental course and/or program examinations, it validates their effectiveness in measuring student learning and minimizes test biases. Descriptive Summary Two programs at WVC use course examinations for assessing Student Learning Outcomes. The Math Department uses departmental course examinations for assessing student learning outcomes. When student learning outcomes need to be assessed for a class: |Standard II: Student Learning Programs and Services 175 [West Valley College Self Evaluation Report] March 2014 The SLO/A assessment questions are determined and sent to all faculty in the department for review. Questions are revised according to the feedback received from the faculty. • The agreed upon questions are placed on the final exam for every section of the course. Instructors follow a set grading rubric for those questions. (2A.2.g.1) • The results are reported and aggregated. Comments received by faculty from the SLO/A assessment forms are used to guide future department meetings and curriculum changes. Park Management uses three tests that are standardized material from outside agencies. These include: • • Powersaws Class (National Wildland Fire Coordinating Group) • Wildland Fire Class (National Wildland Fire Coordinating Group) • Wilderness First Responder Class (US Department of Transportation) The use of these exams from specialized agencies minimizes biases while measuring the skills students are required to master upon course completion. Self-Evaluation The college meets this standard. Through the use of standardized questions and exams, grade norming rubrics, and reported results, the college minimizes bias and validates the effectiveness of departmental course exams. Actionable Improvement Plans None. Evidence 2A.2.g.1 Math SLO/A Assessment Instructions and form http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/math_slo_assessment_instructi ons_form.pdf Standard II.A.2.h The institution awards credit based on student achievement of the course’s stated learning outcomes. Units of credit awarded are consistent with institutional policies that reflect generally accepted norms or equivalencies in higher education. |Standard II: Student Learning Programs and Services 176 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary The grading policies and the criteria for awarding credit for courses are stated clearly in the college catalog. (2a.2.h.1) Course outlines of record, for new or revised curricula submitted to the Curriculum Committee, must establish behavioral objectives and a record of the methods of evaluating the objectives, including a document establishing which pre-requisites and/or advisories and other conditions of enrollment address the adequacy of preparation of students. The awarding credit is based upon the student’s successful demonstration of achievement of the course’s stated learning outcomes. West Valley College courses are required to have a syllabus that outlines the course content and grading policy as they are stated in the course outline of record. The Curriculum Committee review of courses ensures that units of credit are awarded according to the Carnegie unit standard in compliance with Title 5. At West Valley College, one unit of course work corresponds to one hour of classroom work in lecture classes and one unit of course work corresponds to three hours of classroom work for laboratory classes. (2A.h.2) Self-Evaluation The college meets this standard. Course outlines of record, which are developed by the faculty and reviewed by the Curriculum Committee, provide detailed information regarding number of hours of instruction for a particular course per week and per semester. The Curriculum Committee evaluates this information for consistency across courses, based on course objectives, content, methods of evaluation and compliance with Title 5. Course outlines of record currently are required to align course SLO/As with objectives, methods of evaluation and indicate detailed criteria for evaluation of each course assignment. This information is transferred to students through the course syllabi, which each instructor makes available to the students. Syllabi are reviewed during faculty evaluations and during the Tenure Review process to ensure that they are consistent with campus policies, and that they accurately reflect the content, activities, and assessment methods of the course. Actionable Improvement Plans None. Evidence 2A.2.h.1 WVC College Catalog - Grading Policies p. 186-7 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2a/2A2h1_2014_catalog_page186.pdf |Standard II: Student Learning Programs and Services 177 [West Valley College Self Evaluation Report] March 2014 2A.2.h.2 Art 31 Course Outline of Record http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2a/art_31a_cor.pdf Standard IIA.2.i The institution awards degrees and certificates based on student achievement of a program's stated learning outcomes. Descriptive Summary Program Learning Outcomes (PLOs) are clearly identified for all students. PLOs are easily visible in the college catalog in the pertinent section for each program. (2A.2.i.1) Pursuant to the Student Success Act of 2012, counselors and student service representatives meet with new students during an orientation in which students are informed about the college’s program offerings and their outcomes. After the orientation, new students meet with counselors to develop individual educational plans that specify the programs’ intended learning outcomes. (2A.2.i.2) Faculty and department chairs communicate with students about the outcomes students will be able to accomplish upon successful program completion. Each program sets benchmark success and completion standards that students must fulfill in order to meet the program’s requirements for earning an approved certificate or degree. (2A.2.i.3) The department chair for the program verifies students’ success in relevant course work and then approves certificate and degree paperwork. All degrees and certificates are then signed by the division chair and college president. Based on a careful process of evaluation and scrutiny, degrees and certificates are awarded based on students’ achievement of stated program level learning outcomes. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 2A.2.i.1 West Valley College Catalog http://www.westvalley.edu/committees/Accreditation /2013/evidence/2a/2014_Catalog_page22.pdf 2A.2.i.2 Student Education Plan http://www.westvalley.edu/committees/Accreditation /2013/evidence/2b/Blank_Ed_Plan.xlsx |Standard II: Student Learning Programs and Services 178 [West Valley College Self Evaluation Report] March 2014 2A.2.i.3 Program Level Outcome Summaries http://www.westvalley.edu/research/Documents/SLOPLO_Assessment_Results/ Standard IIA.3 The institution requires of all academic and vocational degree programs a component of general education based on a carefully considered philosophy that is clearly stated in its catalog. The institution, relying on the expertise of its faculty, determines the appropriateness of each course for inclusion in the general education curriculum by examining the stated learning outcomes for the course. General education has comprehensive learning outcomes for the students who complete it, including the following: a. An understanding of the basic content and methodology of the major areas of knowledge: areas include the humanities and fine arts, the natural sciences, and the social sciences. b. A capability to be a productive individual and lifelong learner: skills include oral and written communication, information competency, computer literacy, scientific and quantitative reasoning, critical analysis/logical thinking, and the ability to acquire knowledge through a variety of means. c. A recognition of what it means to be an ethical human being and effective citizen; qualities include an appreciation of ethical principles; interpersonal skills; respect for cultural diversity; historical and aesthetic sensitivity; and the willingness to assume civic, political, and social responsibilities locally, nationally, and globally. Descriptive Summary The college is committed to providing all students with foundational general education courses that underpin its academic and Career Technical Education (CTE) degree programs. The 2013-14 college catalog indicates that the college is dedicated to student learning and success as stated in its mission statement and further supported via the consistency of its values and the richness of its general education curricular offerings. (2A.3.1) The college mission statement is clearly visible to students on page 3 of the catalog: “The West Valley College community supports students along their pathways to reach transfer and career goals in an environment of academic excellence.” (2A.3.2) The catalog further emphasizes the importance of general education as a |Standard II: Student Learning Programs and Services 179 [West Valley College Self Evaluation Report] March 2014 component of its degree programs by supporting students through the necessary steps for completing a General Education Certification. Students are advised that careful educational planning and counselor consultations will enable them to complete their general education transfer requirements and their general education requirements for an associate degree awarded by West Valley College. (2A.3.3) Stemming from thoughtful and strategic planning—and guided by faculty expertise in pedagogy and academic discipline areas—faculty, counselors, the Office of Instruction, the Curriculum Committee, and the Students Learning Outcomes Committee review and revise stated learning outcomes in order to focus course and program emphasis on the community college mission of transfer, career and technical education, basic skills, and students success. The college engages in a rigorous and regular curricular process that supports the streamlined development of courses and programs that are pedagogically sound and in accordance with California state laws, student needs, and labor market demands. In conjunction with division, department chairs, and Curriculum Committee representatives, faculty launch new courses and programs in their disciplines by providing clearly stated student learning outcomes for all general education courses. The Curriculum and Student Learning Outcome Committees review the student learning outcomes and make recommendations for revisions, as appropriate. The college’s general education curriculum is founded on the college’s institutional learning outcomes: Institutional Learning Outcomes: 1. 2. 3. 4. 5. 6. 7. 8. Critical Thinking and Information Literacy Quantitative and Qualitative Reasoning Effective Communication Technological Competency Personal Responsibility Social Responsibility Global Awareness and Diversity Creative Problem Solving The Academic Senate approved the college’s institutional core competencies and related SLO/As in March 2010. (2A.2.3.4) They were first published in the 2010-11 |Standard II: Student Learning Programs and Services 180 [West Valley College Self Evaluation Report] March 2014 catalog. In order to maintain more consistency in the vernacular used by ACCJC, the core competencies are now called Institutional Learning Outcomes. The institutional learning outcomes are displayed in the 2013-14 college catalog. (2A.3.5) Self- Evaluation The college meets this standard. The college’s philosophy of general education stems from the college’s mission statement that informs institutional, program, and student learning outcomes. Faculty involvement in determining these outcomes has been ongoing, consistent, and significant. Actionable Improvement Plans None. Evidence 2A.3.1 West Valley College Catalog, page 3 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/2A31_201314_WVC_Catalog_page3.pdf 2A.3.2 West Valley College Catalog, page 3 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/2A31_201314_WVC_Catalog_page3.pdf 2A.3.3 West Valley College Catalog, page 5 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2a/2A33_201314_WVC_Catalog_page5.pdf 2A.3.4 Academic Senate Approval http://www.westvalley.edu/wvcas/documents/Sen ate_Minutes_And_Agendas/20092010_Academic_Year/2010_Spring/02-232010_WVCAS_Meeting_Summary_Approved.pdf 2A.3.5 West Valley College Catalog http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1a/2014_Catalog_page3.pdf Standard IIA.4 All degree programs include focused study in at least one area of inquiry or in an established interdisciplinary core. Descriptive Summary West Valley College offers both Associate of Art and Associate of Science degrees. Each program leads to a degree and includes one area of focused study in an established interdisciplinary core. Recipients of a degree from West Valley College |Standard II: Student Learning Programs and Services 181 [West Valley College Self Evaluation Report] March 2014 are required to complete all General Education (GE) requirements (25 semester units) and complete all the requirements of the major with a grade of “C” or better; in total a minimum of 60 degree-applicable semester units must be completed by the students to obtain a degree. A complete list of the focused area of study is available in the catalog (2A.4.1) In an establishment of SB 1440, the Student Transfer Achievement Reform Act, and SB 1415, the Common Course Number System Act (C-ID), the college has developed a total of 15 Associate Degree for Transfer (ADT) as of fall 2013 (2A.4.2, 3), meeting the state requirements of establishing 80% of an existing AA or AS degrees at the college. (2A.4.4) West Valley College’s ADTs include: Administration of Justice, Anthropology, Art History, Business Administration, Communications Studies, English, Early Childhood Education, History, Mathematics, Music, Political Science, Sociology, Studio Art, Psychology and Theater Arts. Each degree requires students to obtain 60 total units of lower division courses in a given discipline with a “C” or better grade in order for them to successfully transfer to California State Universities with a guaranteed admission status. Self-Evaluation The college meets this standard. West Valley College offers 68 associate degrees and prides itself on the rich array of option for students including 15 approved ADTs. Transfer degree majors prepare students for upper division work in a particular subject matter. Career degree majors prepare students for immediate employment and/or upgrading of their employment skills and include specialized occupational courses. Career degree majors may also prepare students for upper division work in a particular subject matter (i.e. Business Administration). Actionable Improvement Plans None. Evidence 2A.4 1 West Valley College Catalog http://www.westvalley.edu/committees/Accreditation/2013/e vidence/2a/2014_Catalog_page15.pdf 2A.4 2 ADT List http://westvalley.edu/classes/programs/index.html 2A.4 3 ADTs in Catalog Addendum http://www.westvalley.edu/committees/Accreditation/2013/e vidence/2a/2014__addendum_page13-30.pdf 2A.4.4 CCCCO ADT Status Update http://www.westvalley.edu/committees/Accreditation/2013/e vidence/2a/ADT_Status_Report_9_24_13_page4.pdf |Standard II: Student Learning Programs and Services 182 [West Valley College Self Evaluation Report] March 2014 Standard II.A.5 Students completing vocational and occupational certificates and degrees demonstrate technical and professional competencies that meet employment and other applicable standards and are prepared for external licensure and certification. Descriptive Summary West Valley College offers career technical education (CTE), formally known as vocational programs, in 65 fields. (2A.5.1) Programs are offered in a broad range of disciplines and prepare students for the full spectrum of employment opportunities in the greater Bay Area and throughout California. Program offerings can be broadly divided into seven major areas: • Applied Arts and Sciences (Engineering, Architecture, Fashion Design, Interior Design, Computer Animation, Digital Media, Photography) • Business and Accounting, Entrepreneurship • Child Development and Education • Computer Information Systems (Programming and Systems Administration) • Park Management • Health Careers (Health Technologies, Health Education, Medical Assistance) • Justice and Legal (Paralegal Studies, Administration of Justice, Court Reporting) West Valley College awards multiple levels of certificates and associate degrees in arts and sciences. The certificate programs are divided into two categories; Certificate of Specialization (fewer than 18 units – not noted on college transcripts) and Certificate of Achievements (more than 18 units –noted on transcripts). Associate in Arts and Sciences degrees require 18 or more units in specialization plus GE for minimum of 60 units. All certificate and degree CTE programs have been reviewed and approved by the Curriculum Committee, Academic Senate, and the WVMCCD Board of Trustees, and the Bay Area Community College Consortium who represent the California Community College Chancellor’s Office prior to the submission to the State Chancellor’s office for approval. These approved programs are inventoried with the California Community Colleges Curriculum Inventory. When applicable, programs are required by private industry accreditation and the Carl D. Perkins Career & Technical Education Act (Perkins IV) to track graduate |Standard II: Student Learning Programs and Services 183 [West Valley College Self Evaluation Report] March 2014 employment and to survey employers and graduates as to whether the program is adequately preparing its students for employment. (2A.5.2) The process assures that graduates meet employment or industry standards and requirements. Programs are created and/or revised to ensure that graduates meet applicable minimum standards required by law and industry standards. To assist in the acquisition and demonstration of technical and professional competencies, most programs require students to complete an internship. Internships are permitted only after students have met a certain number of prerequisites, so they have sufficient skills and knowledge to benefit from the experience. This also assures that the student will provide a valuable service to the internship supervisor. In many cases the student will be offered employment or a good reference from the supervising employer. Interior Design, Child Studies, Park Management, Engineering, and Architecture also have programs designed for students who plan to transfer to four-year institutions to complete their degrees. (2A.5.3) Currently, the Paralegal Program is working on creating an articulation agreement with a four-year legal studies Bachelor’s degree program. The program has for several years advised all incoming students who do not already possess a four-year or higher degree to obtain a transferable degree (in any area) while completing paralegal courses. This advice is based on industry preferences; employers are looking for candidates with both a BA or BS degree and a paralegal certificate. Some programs such as Interior Design, Child Studies, Park Management, and Architecture support both transfer and career tracks. Other programs such as Child Development and Real Estate prepare students for external certification or licensure. (2A.5.4) The college’s career programs all have degree and certificate requirements stated in the college catalog. Student competence in these programs is generally measured and documented through conventional grading. Many of the programs also require a student portfolio. The portfolio is designed to represent a student’s accomplishments in his or her classes and also may be further used by the student to demonstrate his or her abilities in pursuit of a career. Self- Evaluation The college meets this standard. In concert with the recently revised the Scorecard data, the college’s CTE programs track student completion rates of each program. (2A.5.5) |Standard II: Student Learning Programs and Services 184 [West Valley College Self Evaluation Report] March 2014 Most career programs have a highly-developed system for evaluating whether their programs are preparing students to meet technical and professional competencies. At a minimum, each program conducts regular advisory committee and faculty meetings, comparing student achievements with the SLO/A established for the program. In addition, many programs conduct regular student, graduate, and employer surveys as required by their external accreditation. Those programs which prepare students for external certification or licensure have systems in place to assure that the students are adequately prepared. The college routinely documents the technical and professional competence of its career program students and graduates through grade results, student portfolios, and feedback from employers. Action Plan None. Evidence 2A.5.1 West Valley College Catalog, pg. 10 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/2a/2014_Catalog_page 10.pdf 2A.5.2 Program Graduate Employment Surveys http://www.westvalley.edu/committees/Accre ditation/2013/evidence/2a/CTE_Program_Grad uate_Employment_Surveys 2A.5.3 CTE Transfer Programs http://www.westvalley.edu/committees/Accre ditation/2013/evidence/2a/CTE_Transfer_Progr ams.pdf 2A.5.4 CTE Certification and Licensure http://www.westvalley.edu/committees/Accre ditation/2013/evidence/2b/child_development _licensure.pdf http://www.westvalley.edu/committees/Accre ditation/2013/evidence/2a/2014_catalog_page 46.pdf 2A.5.5 CTE Completion Rates http://www.westvalley.edu/committees/Accre ditation/2013/evidence/2a/CTE_Completion_R ates.pdf Standard II.A.6 The institution assures that students and prospective students receive clear and accurate information about educational courses and programs, and transfer policies. The institution describes its degrees and certificates in terms of their |Standard II: Student Learning Programs and Services 185 [West Valley College Self Evaluation Report] March 2014 purpose, content, course requirements, and expected student learning outcomes. In every class section, students receive a course syllabus that specifies learning objectives consistent with those in the institution’s officially approved course outline. Descriptive Summary West Valley College recognizes the importance of providing students with accurate, accessible and up-to-date information that will help them understand and meet requirements for degrees, certificates and transfers. The college provides extensive information through a variety of methods and media, including the catalog, printed schedule, and the website. Course syllabi describe course methods and objectives and provide a contract between students and their faculty. (2A.6.1) Self-Evaluation The college meets this standard. Students are most concerned with obtaining clear, accurate, and understandable information about programs that will enable them to plan and complete course sequences leading to degrees, certificates and transfer. Starting in 2011-2012 academic year under the new Chief Instruction Officer, the college began a comprehensive and thorough examination and analysis of active courses, certificates, and degrees that are in the catalog and course outlines of record. Curriculum Committee and department faculty, counseling department, transfer center staff, and publication team worked diligently and collaboratively to accomplish this important task. As a result, the West Valley College Catalog includes clear and accurate information about educational courses and programs including 15 newly developed Associate Degrees for Transfer as of fall 2013. (2A.6.2) All certificate and degree programs that appear in the catalog include a clear description and state expected student learning outcomes along with the course requirements. There is an icon next to each course that designates that it can be offered with a distance education modality. All distance education courses have gone through a proper review and approval process by the Curriculum Committee specifically developed for the distance learning instructional modality. (2A.6.3) When developing degree and certificate programs, West Valley College focuses on compatibility with similar programs and on articulation with programs into which students will transfer. Course sequences are designed to ensure that students obtain not only the required courses, but also the knowledge and skills necessary for success. Program and course descriptions are the core of this effort. During the past few years the college drastically improved the process for approving new and |Standard II: Student Learning Programs and Services 186 [West Valley College Self Evaluation Report] March 2014 revised course outlines. The new model focuses on linking defined learning outcomes with specific course content, knowledge and skills to appropriate and measurable student outcomes. Actionable Improvement Plans Continue to review syllabi for consistency with appropriate standards as part of SLO/A assessment scheduled activities. Evidence 2A.6.1 Course Syllabus Example http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/Course_Syllabus_Example.pdf 2A.6.2 Catalog Addendum with new ADTs http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/2014__addendum_page13-30.pdf 2A.6.3 Course Outline of Record DE approval http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/ACCC_DE_Approvals.pdf http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/Distance_Learning_Coordinator_Review_an _Approval_of_Curriculum.pdf Standard II.A.6.a The institution makes available to its students clearly stated transfer of credit policies in order to facilitate the mobility of students without penalty. In accepting transfer credits to fulfill degree requirements, the institution certifies that the expected learning outcomes for transferred courses are comparable to the learning outcomes of its own courses. Where patterns of student enrollment between institutions are identified, the institution develops articulation agreements as appropriate to its mission. Descriptive Summary The print and online versions of the West Valley College catalog describe the required courses for its degree and certificate programs. Individual departments and programs may also have their own flyers and brochures describing program requirements. The Transfer Center, Articulation Services, and Counseling Department at WVC provide students with various services to assist them in the transfer-of-credit process. These services include information about articulation agreements, assortment of college catalogs from various academic institutions, workshops and drop-in advising. The Transfer Center provides Information Sheets describing CSU |Standard II: Student Learning Programs and Services 187 [West Valley College Self Evaluation Report] March 2014 GE, IGETC, AA and AS-T degrees, AA and AS degrees and admission requirements for various majors including pre-law, pre-dental, and pre-veterinary. (2A.6.a.1) The same information is also available on the college website. Each division initiating potential transfer curricula and the articulation officer at the college ensure that course offerings correspond with coursework at other institutions. As part of its transfer services mission, WVC has established formal articulation agreement/transfer agreements with all CSU and UC campuses, and 58 private and/or out-of-state four-year institutions. Students have access to the Assist.org database to view specific articulation agreements between the three higher education segments through the WVC Transfer Articulation webpage. (2A.6.a.2) These agreements are coordinated through the Articulation Officer in the counseling department. These agreements include course-to-course articulation, major-to-major articulation and general education course and pattern articulation. West Valley College currently holds general education reciprocity agreements with 9 other community colleges to accept the general education of these colleges “as completed.” The process for obtaining a Certification of Completion WVC’s general education is described in the college catalog. The participating institutions include: Gavilan College San Jose City College Evergreen Valley College DeAnza College Foothill College Chabot College Las Positas College Ohlone College Mission College West Valley College students who wish to transfer to a four-year college or university can find detailed information regarding the transfer process, course numbering system, and articulation agreements in the college catalog. (2A.6.a.3) WVC participates in ASSIST (Articulation System Stimulating Inter-Institutional Student Transfer. ASSIST is web-based and provides articulation and transfer information between colleges. The WVC Articulation Officer submits courses to ASSIST. In addition, with the recent requirement to develop Associate Degrees for Transfer, the WVC Articulation Officer sends courses to Course Identification |Standard II: Student Learning Programs and Services 188 [West Valley College Self Evaluation Report] March 2014 Descriptor (C-ID) approval to ensure equivalency of courses to CSU comparable courses. Students may earn credit by examination in accordance with the CA Code of Regulations, title 5 Section 55753. Students must meet the criteria listed in the WVC catalog to request credit by examination and the course for which the student is requesting credit by examination must be designated as challengeable by exam by the department chair. (2A.6.a.4) WVC also grants college credit toward at AA/AS degree to students who earn scores of 3, 4, or 5 on advanced placement examinations given by the College Entrance Examination Board. (2A.6.a.5) How placement credit is awarded is clearly explained in the WVC catalog. The WVC Transfer Center provides information regarding requirements for transfer, including lower division transfer requirements, general education certification for transfer students, transfer admission guarantee guaranteeing qualified students admission to select UC and CSU, and the Transfer Alliance Program in person; such information is readily available both in the printed catalog and online. (2A.6.a.6) The Transfer Alliance Program is a collaborative program with University of California, Los Angeles (UCLA) where qualified WVC students are given priority consideration for admission to UCLA College of Letters and Science. Students are encouraged to meet and work with a counselor regularly to obtain step-by-step and updated transfer information and guidance. In accordance with Title II of the Carl D. Perkins Career Technical Education Act of 2006, West Valley College develops articulation agreements with secondary CTE programs at local high schools and occupational centers. Faculty from each segment meet and jointly review course curriculum to determine if content and program objectives align. Once this is established, a 2+2 Articulation Agreement is developed. To receive official transfer credit at West Valley College for foreign coursework, a student must provide a foreign transcript evaluation report. (2A.6.a.7) Students must order these from a third-party agency. The agency requires the student’s official transcript from their home institution and for a fee the agency prepares a transcript report that is evaluated by the college’s Admissions and Records Office. The college will accept foreign transcript reports from any current member of the National Association of Credential Evaluation Services. (2A.6.a.8) Veterans who have a minimum of 90 days of active duty may receive credit for military service by completing a Petition for Military Credit Form available from the |Standard II: Student Learning Programs and Services 189 [West Valley College Self Evaluation Report] March 2014 Financial Aid Office. The amount of credit awarded is based on the Guide to Evaluation of Education Experiences in the Armed Forces. (2A.6.a.9) Self-Evaluation The college meets this standard. It has effective procedures for establishing transfer of credit from accredited institutions and communicating this to students. West Valley College is committed to facilitate student transfer to CSU, UC, California independent colleges and universities, and out-of-state institutions. By fall 2013, the college established a total of 15 Associate Degrees for Transfer (ADT) where students are offered more focused and timely transfer options and choices. Students have multiple resources available to them that will aid in a smooth transfer process and provide the most current information. These include: The College Catalog and Addendum The Counseling Department The Transfer Center TAA/TAG program with select colleges and universities ASSIST - a statewide network of articulated courses of which WVC is a member C-ID website The college relies on both the accreditation status and articulation agreements to ensure comparability of learning outcomes between courses accepted in transfer and those offered at West Valley College. Actionable Improvement Plans None. Evidence 2A.6.a.1 Transfer Center http://westvalley.edu/services/academicsuccess/transfercenter/ 2A.6.a.2 WVC Transfer Articulation webpage http://westvalley.edu/services/academicsuccess/transfercenter/articulation/index.html 2A.6.a.3 College Catalog – Transfer Information http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/2A6a3_2014_catalog_page4.pdf 2A.6.a.4 Credit by Exam http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/2A6a4_2014_catalog_page7.pdf |Standard II: Student Learning Programs and Services 190 [West Valley College Self Evaluation Report] March 2014 2A.6.a.5 Advance Placement Credit http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/2A6a5_2014_catalog_page11.pdf 2A.6.a.6 Transfer Center http://westvalley.edu/services/academicsuccess/transfercenter/index.html 2A.6.a.7 Foreign Transcript Credit http://westvalley.edu/services/academicsuccess/international/intagencies.html 2A.6.a.8 National Association of Credential Evaluation Services http://www.naces.org/ 2A.6.a.9 Guide to Evaluation of Education Experiences in the Armed Forces http://www.acenet.edu/news-room/Pages/How-to-usethe-Military-Guide.aspx Standard IIA.6.b When programs are eliminated or program requirements are significantly changed, the institution makes appropriate arrangements so that enrolled students may complete their education in a timely manner with a minimum disruption. Descriptive Summary West Valley College is committed to providing programs that address the needs of students and that align with the college’s mission and Educational Master Plan. The college is also committed to ensuring program quality irrespective of budget reductions. In the event that a college program undergoes a change that would affect students already in the program, students are notified of these changes or closures in advance. The college offers required courses so that continuing students will be allowed to finish the program according to the catalog description existing at the time of their initial enrollment as long as they have been continuously enrolled and working toward an objective of transfer, degree, or certificate within the program. In some cases, students could be offered alternatives such as course waivers and substitutions. In light of the budget reductions experienced most recently since 2011-12 and anticipated further reductions for 2014-15 academic year, the West Valley College Academic Senate developed a Program Discontinuance Policy in April 2013. (2A.6.b.1) In addition, the Academic Direction’s Committee (ADC) (2A.6.b.2) was established under the auspice of the Academic Senate starting in spring 2013. Programs that are struggling with enrollment, not currently supported by the student demand, industry and market needs, or growth, and those not in alignment |Standard II: Student Learning Programs and Services 191 [West Valley College Self Evaluation Report] March 2014 with the current mission or priorities of the college are reviewed by this group. ADC makes recommendations to the existing programs so the programs can be revitalized and/or rejuvenated. There are currently five programs under review and the final reports are to be submitted to the Academic Senate in March 2014. (2A.6.b.3) Self-Evaluation The college meets this standard. The college recognizes and adheres to the catalog rights students have in ongoing programs. Catalog rights indicate that students are eligible to graduate under the requirements in the catalog that was in effect at the time of their initial enrollment, as long as he or she has maintained continuous enrollment and has been working toward an objective of transfer degree, or certificate within the program. Students also are eligible to use the requirements that are in effect at the time they graduate, whether or not they maintain continuous enrollment. These rights are published in the college catalog. (2A.6.b.4) Actionable Improvement Plans None. Evidence 2A.6.b.1 Program Discontinuance Policy http://www.westvalley.edu/committees/accreditation/2013/eviden ce/2a/approved_program_discontinuance_policy_spring_2013.pdf 2A.6.b.2 Academic Directions Committee http://www.westvalley.edu/committees/Academic_Directions/ 2A.6.b.3 ACD Presentation to the Academic Senate http://www.westvalley.edu/committees/accreditation/2013/eviden ce/2a/09.24.13_wvcas_meeting_minutes_approved.pdf 2A.6.b.4 Catalog Rights http://www.westvalley.edu/committees/Accreditation/2013/eviden ce/2a/2A6b4_2014_catalog_page4.pdf Standard IIA.6.c The institution represents itself clearly, accurately, and consistently to prospective and current students, the public, and its personnel through its catalogs, statements, and publications, including those presented in electronic formats. It regularly reviews institutional policies, procedures, and publications to assure integrity in all representations about its mission, programs, and services. |Standard II: Student Learning Programs and Services 192 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary The college presents itself clearly, accurately, and consistently in all materials, both in print and online. The college communicates with students about the college, its mission, and the programs and services available to them through its catalog, program-specific brochures, college website, social media, and public forums. The college communicates with the campus community about news and issues of interest to its employees through a variety of methods that include E-mail, division or department meetings, committee meetings, and public forums. The college communicates with the public about the college, its mission, and news and issues of interest to the community served by the college. These methods of communication include the college website, social media, press releases, and public/community forums. Each year the college updates its catalog in time for the new fiscal year (July) and makes it available in print and electronic formats. The printed schedule of classes is distributed each semester and covers every upcoming academic session. It is also available on-line. The college continues to mail the printed schedule out to the surrounding community with a strategic focus on areas and households who have family members who may be interested in taking West Valley College courses. In addition, the college focuses on mailing the printed schedule to students who are part-time status with the college to promote their continued enrollment with the college. The catalog is reviewed and produced yearly and distributed to the entire college community, feeder high schools, and, upon request, the community. The Vice President of Instruction convenes a schedule and catalog development team each semester. Schedule guidelines and timelines are published to the campus community, and reviews are conducted by department and division chairs, department Senior Office Coordinators, the Office of Instruction, and other personnel with specific reviewing and editing assignments to ensure accuracy. (2A.6.c.1) In light of recent increased legislative mandates, Title 5 changes, and other regulatory changes in curriculum, course offerings, and student services, this team accurately to captures all changes in the college catalog and schedule both in printed and online formats. The college publishes information on student achievement on its web site. The Office of Institutional Research and Planning publicizes information about student success and retention compared to the state average at |Standard II: Student Learning Programs and Services 193 [West Valley College Self Evaluation Report] March 2014 http://www.westvalley.edu/about/achievement.html. This information is updated annually. The “Scorecard” information for West Valley College published by the California Community College Chancellor’s office is also posted on the front page of the website as required. (2A.6.c.2) All board policy chapters were revised during fall 2011. A Policy Ad Hoc Committee was formed to facilitate and coordinate the revision. The Committee worked with the Chancellor, Special Assistant to the Chancellor, the Community College League of California (CCLC) Special Consultant for the Policy and Procedure Service, legal counsel, and key management staff to analyze the West Valley Mission Community College District (WVMCCD) Policy Manual (2A.6.c.3) and the CCLC Model Service Policy (2A.6.c.4). Input was sought from key district leaders, participatory governing bodies, and the Board of Trustees. The revised board policy chapters were approved by the WVMCCD Board of Trustees in January, 2012. Board policy was revised to align with the Community College League of California Model Policy Manual to ensure District compliance with federal, state, and local laws and regulations and alignment with the policies of the majority of community college districts within the state. The Board of Trustees is committed to utilizing the CCLC schedule of updates for regular review and revision of District policies and procedures. After receipt of the updates, appropriate District administrators, faculty, and/or staff will review the CCLC recommended revisions or new policies and procedures and consider revision of WVMCCD policy and procedure changes. AP 2410 of the WVMCCD Board Policies and Administrative Procedures calls for regular review, stating, “Administrators have an on-going obligation to review and when appropriate, recommend the revision of policy and procedures in their areas of responsibility.” During 2013-2014 year, the review is scheduled for October 2014. Self-Evaluation The college meets this standard. Through the catalog, website, and other materials, the college represents itself clearly, accurately, and consistently to students and the community. The catalog is reviewed annually for any needed revisions, as described here and in Standard IIB.2, and the website and other materials are updated regularly to ensure that the mission, programs, and services are described and explained appropriately. Actionable Improvement Plans None. |Standard II: Student Learning Programs and Services 194 [West Valley College Self Evaluation Report] March 2014 Evidence 2A.6.c.1 WVC Catalog and Schedule Guides and Timelines http://westvalley.edu/committees/Accreditation/2013/evid ence/2a/Catalog_Schedule_Guides_Timelines/ 2A.6.c.2 Student Success Scorecard http://scorecard.cccco.edu/scorecardrates.aspx?CollegeID= 493 2A.6.c.3 WVMCD Board Policies http://wvm.edu/documents.aspx?fid=26324&doc=26745&y ear=0&excludeyear=1 2A.6.c.4 CCLC Policy And Procedure Service http://www.ccleague.org/i4a/pages/index.cfm?pageid=331 2 Standard IIA.7 In order to assure the academic integrity of the teaching-learning process, the institution uses and makes public governing board-adopted policies on academic freedom and responsibility, student academic honesty, and specific institutional beliefs or worldviews. These policies make clear the institution’s commitment to the free pursuit and dissemination of knowledge. Descriptive Summary Governing board policies and administrative procedures addressing issues of academic freedom and responsibility, including student academic honesty are developed with participatory governance groups, most importantly by the Academic Senate. Board Policies and related administrative procedures are published on the WVMCCD website. (2A.7.1, 2) Examples include: Academic Freedom (BP 4030) (2A.7.3) Grading (BP AP 4230) (2A.7.4) Academic Standards (BP AP 4220) (2A.7.5) Student Code of Conduct (BP AP 5500) (2A.7.6) Student Discipline Procedures (AP 5520) (2A.7.7) Student Rights and Grievances (AP 5530) (2A.7.8) Policies are provided to students in the College Catalog, WVC website, and Student Portal. Self-Evaluation The college meets this standard. Policies regarding academic freedom and responsibility and student academic honesty are established and thoroughly reviewed. They are written and available in the West Valley College Class schedule, |Standard II: Student Learning Programs and Services 195 [West Valley College Self Evaluation Report] March 2014 catalog, and course syllabi. (2A.7.9) The policies are reflective of the college’s Mission Statement also found in the publications listed and on the college website. (2A.7.10) District board policies and the Faculty Association collective bargaining agreement include academic freedom rights and responsibilities and are published and available on the respective websites. Actionable Improvements Plan None. Evidence 2A.7.1 Board Policies on WVMCD website http://wvm.edu/documents.aspx?fid=26324&doc=26745&y ear=0&excludeyear=1 2A.7.2 Administrative Procedures on WVMCCD website http://wvm.edu/documents.aspx?fid=26324&doc=26746&y ear=0&excludeyear=1 2A.7.3 Academic Freedom http://www.westvalley.edu/committees/accreditation/201 3/evidence/2a/bp_ap_4030.pdf 2A.7.4 Grading http://www.westvalley.edu/committees/accreditation/201 3/evidence/2a/bp_ap_4230.pdf 2A.7.5 Academic Standards http://www.westvalley.edu/committees/accreditation/201 3/evidence/2a/bp_ap_4220.pdf 2A.7.6 Student Code of Conduct http://www.westvalley.edu/committees/accreditation/201 3/evidence/2a/bp_ap_5500.pdf 2A.7.7 Student Discipline Procedures http://www.westvalley.edu/committees/accreditation/201 3/evidence/2a/ap_5520.pdf 2A.7.8 Student Rights and Grievances http://www.westvalley.edu/committees/accreditation/201 3/evidence/2a/ap_5530.pdf 2A.7.9 WVC Catalog – page 174-188 http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2a/2A79_2013-14_WVC_Catalog_page174188.pdf 2A.7.10 Mission Statement on web http://www.westvalley.edu/mission.html Standard IIA.7.a Faculty distinguish between personal conviction and professionally accepted views in a discipline. They present data and information fairly and objectively. |Standard II: Student Learning Programs and Services 196 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary Faculty adhere to course content material that has been approved by the Curriculum Committee. Each course is outlined in great detail and dictates the content material and framework faculty is assigned to teach. In return, as outlined in the College Catalog, faculty have academic freedom on classroom material which is deemed appropriate under the framework of the approved course curriculum. (2A.7.a.1) The faculty Association Collective Bargaining Agreement specifies the need for objectiveness in the instructor’s selfresponsibility and course material, in which the instructor must refrain from demonstrating his/her individual interest. Faculty are expected to distinguish between their personal convictions and professionally accepted views in their discipline. This is a practice of professional conduct as outlined in Board Policy 4030 (2A.7.a.2), and Academic Senate Constitution, Article II (2A.7.a.3) where the language in each source is drawn from statements of the American Association of University Professors concerning academic freedom and professional ethics. Academic responsibility is incorporated into performance evaluations as a criteria for appraisal of faculty members in Association of College Educators articles 26A.4.2(b) and 112.4.2(B)– “Each member shall foster an environment that protects academic freedom within the college community.” (2A.7.a.4, 5) Self-Evaluation The college meets this standard. Should a question arise pertaining to an instructor’s individual conviction in regards to course material and instruction, policy and procedures are outlined in the ACE contract under article 26A.7 – 13, and 112.8. Actionable Improvement Plans None. Evidence 2A.7.a.1 WVC College Catalog – Academic Freedom http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/2a/2A7a1_2014_catalog_page180. pdf 2A.7.a.2 Board Policy, Administrative Procedure 4030– Academic Freedom http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/bp_ap_4030.pdf |Standard II: Student Learning Programs and Services 197 [West Valley College Self Evaluation Report] March 2014 2A.7.a.3 Academic Senate Article II http://westvalley.edu/wvcas/documents/freedom.ht ml 2A.7.a.4 ACE Article 26A.4.2(b) http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/ace_article_26a.4.2.b.pdf 2A.7.a.5 ACE Article 112.4.2(B) http://www.westvalley.edu/committees/accreditatio n/2013/evidence/2a/ace_article_112.4.2.b.pdf Standard IIA.7.b The institution establishes and publishes clear expectations concerning student academic honesty and the consequences for dishonesty. Descriptive Summary The college has established expectations of student academic honesty. These expectations and the consequences for dishonesty are clearly delineated and available in the following: Annual College Catalog under “Rights and Responsibilities” – hardcopy and posted online (2A.7.b.1) Faculty Handbook – Section 6: Faculty Rights & Responsibilities, Maintaining Honest Academic Conduct – hardcopy and posted online. (2A.7.b.2) Board Policy 5500 which establishes that academic dishonesty establishes good cause for discipline. (2A.7.b.3) Student Code of Conduct: 5520 Student Discipline Policy (Student Services website under District Policies). (2A.7.b.4) In addition, instructors include reference to the policies and consequences in their course syllabi. (2A.7.b.5) Self-Evaluation The college meets this standard. Clear expectations regarding academic honesty are established, reviewed, and published. Recent considerations of academic honesty have focused on the use and misuse of online materials. As such, the college now makes Turnitin plagiarism software available to instructors to assist in determining plagiarism. Actionable Improvement Plans None. |Standard II: Student Learning Programs and Services 198 [West Valley College Self Evaluation Report] March 2014 Evidence 2A.7.b.1 WVC College Catalog 2013-14 http://www.westvalley.edu/committees/Accreditation /2013/evidence/2a/2014_catalog_page181.pdf 2A.7.b.2 WVC Faculty Handbook - Section 6 http://www.westvalley.edu/committees/Accreditation /2013/evidence/2a/Faculty_Handbook_Complete_201 0-2011_section6.pdf 2A.7.b.3 WVMCCD Board Policy 5500 http://www.westvalley.edu/committees/accreditation /2013/evidence/2a/bp_ap_5500.pdf 2A.7.b.4 Student Code of Conduct http://westvalley.edu/services/policy/conduct.html 2A.7.b.5 Course Syllabi http://www.westvalley.edu/committees/Accreditation /2013/evidence/2a/Course_Syllabus_Example.pdf Standard IIA.7.c Institutions that require conformity to specific codes of conduct of staff, faculty, administrators, or students, or that seek to instill specific beliefs or worldviews, give clear prior notice of such policies, including statements in the catalog and/or appropriate faculty or student handbooks. Descriptive Summary West Valley College strives to instill an appreciation of all perspectives and points of view. The Board of Trustees has established policies regarding key issues of conduct in areas such as antidiscrimination, drugs and alcohols, sexual harassment, and smoking on campus, published on the district website. (2A.8.1) The policies are also represented on the college website (2A.8.2), WVC Faculty Handbook (2A.8.3), and in the College Catalog: p. 174-188 (2A.8.4). The district provides training sessions on compliance with State and Federal Employment Laws, Education Code, and Board Policies. For more information see Standard IIIA.5. Self-Evaluation The college meets this standard. West Valley College is a public non-sectarian institution and therefore promotes the acceptance and exploration of a wide variety of perspectives and points of view. In areas in which legal and other factors are relevant, such as sexual harassment, numerous policies, procedures and (training) programs have been made available to employees. Policies are distributed widely, and new faculty and staff receive thorough orientation to those policies and procedures. |Standard II: Student Learning Programs and Services 199 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans None. Evidence 2A.8.1 WVMCCD Board Policies website http://www.westvalley.edu/committees/Accreditati on/2013/evidence/2a/BP_chapter3.pdf 2A.8.2 WVC District Policies webpage http://westvalley.edu/services/policy/index.html 2A.8.3 WVC Faculty Handbook http://westvalley.edu/documents/faculty_resources /Faculty_Handbook/Faculty_Handbook_Complete_2 010-2011.pdf 2A.8.4 WVC College Catalog 2013-14, pg. 174-188 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/2a/2014_catalog_page174188.pdf Standard IIA.8 Institutions offering curricula in foreign locations to students other than U.S. nationals operate in conformity with standards and applicable Commission policies. West Valley College does not offer curricula in foreign locations. |Standard II: Student Learning Programs and Services 200 [West Valley College Self Evaluation Report] March 2014 Standard IIB: Student Support Services The institution recruits and admits diverse students who are able to benefit from its programs, consistent with its mission. Student support services address the identified needs of students and enhance a supportive learning environment. The entire student pathway through the institutional experience is characterized by a concern for student access, progress, learning and success. The institution systematically assesses student support services using student learning outcomes, faculty and staff input, and other appropriate measures in order to improve the effectiveness of these services. Descriptive Summary West Valley College is an open access institution with students from over 25 countries. The college uses multiple measures to identify and address the needs of its student body and the surrounding community. Student demographic, success, completion, persistence, and retention data, community data projections from the Educational and Facilities Master Plan 2009, along with data from Program Reviews and SLO/A assessment results inform the annual Goals and Objective development and assessment process. In accordance with Title 5 California Code of Regulations and Board Policy, West Valley College ensures student access to college through open access admission. (2B.1) As indicated in the college catalog and on the college website, the college admits any applicant (subject to residency requirements) who meets one of the following requirements: Has a high school diploma Has a General Education Diploma Has a proficiency certificate It is at least 18 years old and shows evidence of being able to benefit from the instruction offered by the college A complete explanation of residency requirements is available on the Admissions and Records webpage. (2B.2) High school students who have completed their sophomore year and the concurrent enrollment form may apply to register as special part-time students in a maximum of 8 units per semester. (2B.3) High school students may enroll in classes that are for enrichment, are Career Technical or are not offered at their high schools. They may not enroll in ESL, Basic Skills, Guidance, Skills or other restricted courses. Assessment tests are required for high school students who wish to enroll in English, math, or science classes that have prerequisites. High school students |Standard II: Student Learning Programs and Services 201 [West Valley College Self Evaluation Report] March 2014 are exempt from the orientation and counseling components of the matriculation process. These policies also apply to Middle College students. Middle College allows high school students to enroll in 6-11 units of college level courses that count toward high school graduation. (2B.4) International students must provide proof that they have completed high school in their home countries and proof of English language proficiency as minimum requirements for admission to the college. (2B.5) West Valley College has a demonstrated a commitment to student support services that address students’ needs and enhance a supportive learning environment. From application process through graduation and transfer, Student Services help students to achieve their educational and career goals. (2B.6) Programs that serve as entry points to and pathways through the college are indicated below and described throughout this section. Admissions and Records Assessment Testing Career Programs Center Office of Student Development and Campus Center Counseling and Advising Extended Opportunity Programs and Services (EOPS) Disability and Educational Support Program (DESP) Financial Aid and Student Financial Assistance Health Services International Student Programs Outreach Transfer Center Puente Program SUCCESS program The college is committed to provide Student Services programs that meet students’ needs and achieve academic success. For example the Puente Project, SUCCESS Program, and First Year Experience are programs that promote access to college, academic success, and support student retention. In concert with the establishment of SB 1456, Student Success and Support Programs in 2012, West Valley College institutionalized “Student Success” as one of the three institutional priorities through participatory governance process. (2B.7) In the 2011-2012 academic year consistent with the “Student Success |Standard II: Student Learning Programs and Services 202 [West Valley College Self Evaluation Report] March 2014 Recommendations”, the college began integrating the following existing committees: Basic Skills Advisory, Student Equity, Access, and Success, and Matriculation. An external facilitator led a retreat for 50 committee members where they developed a Strategic Vision Statement for the integrated “Student Success” Team. (2B.8) As of fall 2013, the Student Success Team is led by a group of “Core” Transitional Team members consisting of Instructional and Student Services faculty and administrators. The team developed a recommended sustainable organizational framework based on the Student Success Strategic Vision to ensure that the Student Success and Support Program mandates are efficiently and effectively institutionalized in time for and beyond the state-mandated fall 2014 implementation timeline. (2B.9) The Student Success Core Transitional Team’s recommendations have been vetted through the participatory governance process and a faculty coordinator and Student Success Work Group have been identified for the spring 2014 semester. In addition to developing and institutionalizing the organizational framework for Student Success and Support Program implementation process, the Student Success Core Transitional Team is responsible for overseeing the technical implementation of the Assessment/Orientation and Educational Plan. Counseling faculty leaders in conjunction with the relevant Student Services programs and personnel developed a comprehensive technical implementation plan in time for fall 2014. (2B.10) The college and Student Services are dedicated to continuous quality improvement by actively engaging in the Student Learning Outcome and Assessment, and Program Review processes as part of the college’s Integrated Planning and Resource Allocation process. (2B.11) Student Services departments followed the SLO/A and assessment cycle per the Program Review and SLO/A Assessment Master Schedule calendar and 100% of the programs produced SLO/A by fall 2012. Self-Evaluation The college meets this standard. West Valley College is well equipped and ready for a full and successful implementation of the Student Success and Support Programs (SB 1456) with a newly identified organizational structure. Both the sustainable organizational structure and a comprehensive technical implementation plan of SB 1456 will strengthen West Valley College’s commitment to ensuring student success. Actionable Improvement Plan: None. |Standard II: Student Learning Programs and Services 203 [West Valley College Self Evaluation Report] March 2014 Evidence 2B.1 Open Admission http://westvalley.edu/committees/Accreditation/2013/ev idence/2b/2B1_201314_WVC_Catalog_open_admission.pdf 2B.2 Admissions and Records Webpage http://www.westvalley.edu/admissions/ 2B.3 Concurrent Enrollment Requirements http://www.westvalley.edu/admissions/outreach/#tabs-2 2B.4 Middle College Requirements http://www.westvalley.edu/admissions/outreach/#tabs-3 2B.5 International Student Requirements http://www.westvalley.edu/services/academicsuccess/international/ 2B.6 Student Services Homepage http://westvalley.edu/services/index.html 2B.7 Institutional Effectiveness Framework http://www.westvalley.edu/committees/Accreditation/20 13/evidence/recommendations/Institutional_Effectivenss _SS_Team_11-6-12.pdf 2B.8 Student Success Team Vision Statement http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2b/Student_Success_Strategic_Visioning_Re treat_5-25-12.pdf 2B.9 State 2014 Student Success and Support Program timeline http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2b/SB1456_Implementation_Timeline_Stude nt_Success_Support_Program.pdf 2B.10 Student Success Team Technical Implementation Plan http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2b/Student_Success_Act_Implementation_U pdate_10-17-13.docx 2B.11 Master SLO/A and Program Review Calendar http://www.westvalley.edu/committees/Accreditation/20 13/evidence/2b/Master_Program_Review_and_SLO_Asse ssment_Schedule_01-07-2014_External.pdf Standard IIB.1 The institution assures the quality of student support services and demonstrates that these services, regardless of location or means of delivery, support student learning and enhance achievement of the mission of the institution. Descriptive Summary West Valley College offers a wide array of high quality student support services that enhance student learning and achievement. Students may obtain student support services information both in person and on the college’s website. In collaboration with the Vice President of Student Services, administrators of the respective Student Survives areas are responsible for ensuring the quality of services and connecting program goals to the college’s mission and annual Goals and Objectives. |Standard II: Student Learning Programs and Services 204 [West Valley College Self Evaluation Report] March 2014 Coordination of services via discussions that occur in regularly scheduled Student Services Council meetings and also via more informal contact among the college's student services professionals. West Valley College recognizes the important role student support services and programs provide in assisting its communities with access and in supporting student success. The college’s mission statement commits to supporting student learning and establishes services and programs that align with its mission and serves the needs of the diverse student population. Admissions and Records The Admissions & Records Office provides application assistance and information, residency determination, processes official and unofficial transcript requests, evaluates degree and certificate requests, creates student identification cards in addition to many other services. Assessment The West Valley College Assessment Department uses standardized placement tests combined with multiple measures to assess students’ skill levels in English, ESL, reading, and mathematics. Assessment also supports counseling courses by facilitating students’ access to and reports for the Strong Interest inventory and the Myers Briggs Type Inventory (MBTI). Career Programs Center The Career Programs Center, located in the Applied Arts and Sciences Building, Room 35, provides information on degree and certificate programs with career emphasis. Brochures, major sheets, and information packets for career programs are available. Office of Student Development and Campus Center The Campus Center is the heart and information hub of the campus community and serves as the welcoming “living room” environment for students, faculty, and staff. The Center houses a variety of student support services including, the Campus Information Desk, Event Center, Coffee House, Student and Faculty Dining, Viking Bookstore, Art Gallery, Global Citizenship Center, Associated Student Government, Veterans Resource Center, TRIO, Center for Student Involvement, Leadership, Volunteerism, Engagement & Resources (SILVER) as well as many indoor and outdoor conference and meeting room venues. |Standard II: Student Learning Programs and Services 205 [West Valley College Self Evaluation Report] March 2014 Center for Student Involvement, Leadership, Volunteerism, Engagement & Resources (SILVER) Focused on student support and retention, the SILVER Center promotes student involvement and civic engagement through campus events and service learning activities sponsored by the Event Program Board as well as leadership development via student clubs and organizations. Opportunities for student involvement include participation in student events, student employment on the Event Program Board, student leadership in our campus Associated Student Government, Inter-Club Council, or with over 35 student clubs on campus. Students are able to complete “community service” hours as part of their required coursework with the SILVER Center. Counseling Center WVC maintains a Counseling Center staffed by competent, highly-trained and diversely experienced counselors, located behind Administration & Records. Counselors are also located in the Disability and Educational Support Program (DESP), Extended Opportunity Program and Services (EOPS), Educational Transition Program (ET - Adult Reentry), Career Programs Center, and at the P.E. Department. The primary goal of the College’s Counseling Department is to provide opportunities for students to clarify their values and goals, to make decisions and develop self-confidence, self-direction and self-esteem. Toward this goal, the following programs and services are offered: Academic Counseling Academic counseling includes educational goal-setting, exploring educational options and opportunities, evaluating educational potential, and providing the student with clear, concise and up-to-date educational information. Career Counseling Career counseling provides the student with an opportunity for clarification and integration of career and educational goals, study of careers and lifestyles, vocational and career testing, and presentation of resource speakers, special career counseling events and career decision making courses. Personal Counseling Personal counseling is provided on a limited basis to students who seek assistance in resolving personal, relational, self-identity, or health-related |Standard II: Student Learning Programs and Services 206 [West Valley College Self Evaluation Report] March 2014 problems which are limiting or interfering with the student’s ability to successfully pursue a college education. Career Development and Counseling Courses A variety of counseling courses covers such topics as College Survival Skills, Careers and Lifestyles, Job Search Methods, Study Skills, Cross Cultural Perspectives, and a wide range of personal growth subjects including communication. The courses offer students an opportunity to explore academic, career and personal development within a structured group setting. Online Counseling West Valley College offers online counseling through its askcounseling@wvm.edu email account. Students (both distance education and on-campus) have the option of conducting their advisement sessions via email exchanges with our dedicated online counselor, Wanda Wong. Wanda serviced 526 students in the 2012-13 academic year through this service and conducted educational planning, personal counseling and success counseling through this modality. Extended Opportunity Programs and Services (EOPS) EOP&S offers educational and financial support services to students who have historically experienced language, social and economic barriers. Students must meet the state mandated educational and financial disadvantage criteria to be considered eligible. The intent, purpose, and resources of EOP&S are aimed at assisting students to achieve their academic and career goals. CARE is a program designed to help single parent students succeed in college. CARE students must be at least 18 years of age and single heads of household. The student or their child, who must be under 14 years of age, must be receiving CalWORKS/TANF/AFDC. All CARE students are also EOPS eligible. Services include: Book vouchers and grants Priority registration Academic, career and personal counseling Assistance with the transfer process University application fee waivers Additional tutoring hours |Standard II: Student Learning Programs and Services 207 [West Valley College Self Evaluation Report] March 2014 Referrals to special programs and resources Peer advising Emergency loans Multi-cultural awareness and social activities Disability and Educational Support Program (DESP) The primary purpose of DESP at West Valley College is to facilitate the success of students with disabilities in classes and programs. A variety of services and special classes are provided in an effort to equalize educational opportunities for students as they move toward their educational or vocational goals. Course offerings are listed under Disability and Educational Support Program and Physical Education in this catalog. Support Services Support services are provided on an individual needs basis. Interpreters / Real-Time Captioning Counseling Note takers Alternate media / e-text Specialized equipment Readers Registration priority Mobility assistance Braille transcription Test-taking assistance Specialized counseling is available to assist students with the college application and registration process and to provide academic, career and personal counseling to aid student success. Learning Disability Services Assessment of learning problems and courses for students with learning disabilities are offered. Adapted Physical Education Physical education courses designed for students with disabilities are listed under Physical Education in the catalog. |Standard II: Student Learning Programs and Services 208 [West Valley College Self Evaluation Report] March 2014 DSPS Computer Lab Computer assisted instruction and evaluation and training in the use of computer technology are available. Mobility Services An access tram is available on a limited basis to provide on-campus transportation. Financial Aid and Student Financial Assistance Student financial assistance opens the door to post-secondary education for many whom could not otherwise afford its cost. The purpose of financial aid is to assist eligible students in meeting education costs while attending school. Financial “need” is the difference between the school’s Cost of Education and the resources available to the student commonly termed EFC (Expected Family Contribution). Financial aid assistance comes in the form of gift aid (grants and scholarships) and self-help aid (jobs/loans). Health Services WVC Student Health Services is designated to facilitate the physical, emotional, and social well-being of students to increase their potential for educational success. Services include personal and crisis counseling, limited medical treatment, contraceptive counseling, screenings for blood pressure, vision, hearing, pregnancy and tuberculosis, health assessment, education and referrals to community resources. Services are provided by a team of health professionals including registered nurses, mental health counselors, and consulting physicians. Special programs and activities are conducted to address issues related to sexuality, substance abuse, HIV and other high risk health concerns. Telephone advice to off-campus students is available. In addition, students can get information from the Health Services webpage. International Student Program The International Students Office facilitates the application process and the transition to studying in the United States. To be admitted to the college a student must achieve a minimum TOEFL score: 500 (paper based), 173 (computer based), or 61 (internet based). IELTS, ITEP and Step Eiken are also accepted in lieu of TOEFL. |Standard II: Student Learning Programs and Services 209 [West Valley College Self Evaluation Report] March 2014 Please contact department for cut scores. The international student advisors hold orientations at the start of the semester to acclimate the students to the American Educational system and to review and assist students in registration. International student advisors assist currently enrolled international students with such concerns as academic matters, immigration regulations, and personal concerns. Outreach The Outreach Office at West Valley College serves prospective students and existing students by introducing them to information and resources that will help improve their college experience and help eliminate obstacles to educational opportunity. The Outreach team shares information on college planning, admission requirements, degree and certificate programs, guaranteed transfer programs, financial aid, campus life, student services, and much more. Campus tours and high school visits are arranged through the Outreach Office. Transfer Center The Transfer and Career Center is located in the Counseling building. The Center provides resources for students who want to transfer to 4-year schools and tools to assist with their major and career exploration. Transfer Center Resources: • • • • • • Free UC and CSU application workshops; Access to online tools that outline the courses and requirements necessary to transfer Information regarding TAGs (Transfer Admission Guarantees) to UC, CSU, and Private Universities; Handouts that outline the UC & CSU GE requirements. An annual Transfer Day that hosts over 40 college and university representatives (every fall semester) Campus visits from four-year universities (including individual appointments with university representatives) Counseling appointments available Puente Program The Puente Program prepares students to compete academically in a university environment. It emphasizes the Mexican-American/Latino experience through English writing, counseling, and mentoring components. The Puente Program integrates: |Standard II: Student Learning Programs and Services 210 [West Valley College Self Evaluation Report] March 2014 Two-semester English 905 & 1A linked classes. Two semester Counseling classes. Individual academic, personal, and career counseling. Transfer information, university tours, student motivational and transfer conferences, and assistance with the transfer process. Personal mentor relationships with professionals from the MexicanAmerican/Latino community. SUCCESS Program SUCCESS is a counseling, instruction, and mentoring program that emphasizes the African American experience and builds community among students. The program focuses on implementing West Valley Colleges’ Strategic Goals. The SUCCESS program: Offers linked English 905 and 1A courses, Counseling 1, 5, and 12B. Encourages enrollment in History 12, English 12, and Counseling 50. Provides students with college, peer, and community mentors. Connects students with support services on campus and with transfer institutions. Provides cultural events, social outings, and visits to transfer institutions. In addition to the regularly scheduled SLO/A and Program Review for each of the Student Services program and services, West Valley College has conducted various student surveys both formal and informal to determine the needs of on-campus, off-campus, and distance-learning students. The most notable and recent surveys include 2012 Student Survey Report (2B.1.1) and Point of Service Survey Summary (2B.1.2) that informed the college relative to students’ perspectives and experiences of the services we provide. Student Services programs developed Student Learning Outcomes (SLO/As) and assessment related to their unique service and student population needs. Student Services programs also submit an annual program review with SLO/As as part of the college’s Integrated Planning and Resource Allocation process. (2B.1.3) Student Services is committed to utilizing multiple technology-oriented communication tools in order to increase communication with students, faculty, and community at large: website, WVC portal, online counseling, online orientation, Distance Learning Committee, Saturday orientations, evening hours, assessments at various high schools, AskWVC, Student Services Day, Online Course Module/Angel |Standard II: Student Learning Programs and Services 211 [West Valley College Self Evaluation Report] March 2014 in order to maximize student learning and offer student access or accommodation in both face-to-face and online environments. Self-Evaluation The college meets this standard. The college created a Student Services Day that takes place early in each fall semester as a means to showcase all student service departments and services that students can access. The West Valley College Distance Learning Committee meets regularly to discuss critically important topics not only applicable to instructional but also to online student services. AskWVC email gives West Valley College students the convenience of asking any questions at any time and from any location; hyperlinks are provided on the bottom of the left navigation panel on most webpages. Students are responded to with necessary information, direction, and/or assistance in a timely fashion. Students Services has enhanced and further utilized the available functions of the Portal system on the college’s website so as to provide critical information, access to services, and support student learning and achievement. The Portal allows Student Services department, such as the ones described in the “Descriptive Summary” section, to increase the efficiency of operations, integrate “anytimeanywhere access” platforms for information delivery, communicate with specific student populations, and provide assistance to complete the student’s educational goals. The Portal also accommodates the student’s registration, student account balance management, contact information, academic standing, financial aid status and award notification, announcement message board and calendar of events. Financial Aid enhanced the Academic Appeals process by offering online services with an online counseling module. Actionable Improvement Plans Continue to execute an implementation of online CCC apply application in collaboration with the District’s Information Technology department. Evidence 2B.1.1 2012 Student Survey http://westvalley.edu/committees/Accreditation/documents/sur veys/accreditation_student_survey_report__07_12.pdf 2B.1.2 Point of Service Survey http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2b/ss_pos_survey_report_2012.pdf 2B.1.3 Master Program Review and SLO/A Schedule http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2b/SS_SLO_WV_Fall_2012_Final_Report.pdf |Standard II: Student Learning Programs and Services 212 [West Valley College Self Evaluation Report] March 2014 Standard IIB.2 The institution provides a catalog for its constituencies with precise, accurate, and current information concerning the following: a. General Information • Official name, address (es), telephone number(s), and web site address of the institution • Educational mission • Course, program, and degree offerings • Academic calendar and program length • Academic Freedom statement • Available student financial aid • Available learning resources • Names and degrees of administrators and faculty • Names of Governing Board members b. Requirements • Admissions • Student fees and other financial obligations • Degree, certificates, graduation and transfer c. Major policies affecting students • Academic regulations, including academic honesty • Nondiscrimination • Acceptance of transfer credits • Grievance and complaint procedures • Sexual harassment • Refund of fees d. Location or publications where other policies may be found Descriptive Summary The college ensures that clear, comprehensive and accurate information is published in its annual catalog, including general material, requirements, policies and website links for extensive additional information. The catalog is published annually in time for the new fiscal year starting July for the upcoming academic year. With the leadership of Curriculum Committee members, Student Services departments, and the Office of Instruction, subject area experts carefully review |Standard II: Student Learning Programs and Services 213 [West Valley College Self Evaluation Report] March 2014 and update all catalog information prior to production. Division and Department Chairs are included in the review process. The printed catalogs are distributed campus-wide according to programs, offices, divisions, and departments. The completed catalog is available in print from the Bookstore and online in both searchable pdf and flipbook (with a variety of features including hyperlinks as well as search, full screen and zoom features, a linked table of contents, and print options) versions—allowing for complete or selective printing. Archived copies are available in the library and online. (2B.2.1) The WVC Catalog provides important information to students on college programs and services, requirements for degrees, certificates, and transfers, course descriptions, policies and procedures, and all additional items required under this standard. Information in the college catalog is thorough, accurate, and current. The website has become a much more important source of information for students in recent years, and a great deal of additional information including timely updates on college news and events, as well as regulatory changes are regularly shared with students through this medium. In addition to publishing the major policies affecting students in the catalog, West Valley College also maintains webpages containing these policies and to meet other regulations, e.g. the Student’s Right to Know and Jeanne Clery Act statistics. These may be found on the Student Services: Student Right to Know and Student Services: District Policies webpages. Location or publications where other policies may be found Other district polices may be found on the district website. (2B.2.2) District policies are divided into 7 chapters as follows: Chapter 1 – The District Chapter 2 – Board of Trustees Chapter 3 – General Institution Chapter 4 – Academic Affairs Chapter 5 – Student Services Chapter 6 – Business and Fiscal Affairs Chapter 7 – Human Resources Self-Evaluation The college meets this standard. The college has developed a successful quality control process to regularly review and update the catalog content. Each year prior |Standard II: Student Learning Programs and Services 214 [West Valley College Self Evaluation Report] March 2014 to the printing of the new college catalog, the current year’s information listed above is sent to each relevant program, or department for review and update. Each area is responsible for changes (additions or deletions) to the narrative text that is to be included in the next version of the college catalog. All content is then edited and checked for accuracy prior to publication. Based on the 2012 Student Survey, a majority of student respondents (74%) strongly agreed or agreed the college provides students with clear and accurate information about courses, programs, requirements, student policies, and transfer policies. A lesser majority of 67% strongly agreed or agreed that degree and certificate requirements are clearly described in the college catalog. (2B.2.3) Actionable Improvement Plans None. Evidence 2B.2.1 2013-2014 College Catalog and Catalog Archive http://www.westvalley.edu/catalog 2B.2.2 District Policy http://wvm.edu/documents.aspx?fid=26324&doc=26745&year=0 &excludeyear=1 2B.2.3 2012 Student Survey http://www.westvalley.edu/committees/Accreditation/2013/evid ence/2b/2B23_accreditation_student_survey_report__07_12_pag e9.pdf Standard IIB.3 The institution researches and identifies the learning support needs of its student population and provides appropriate services and programs to address these needs. Descriptive Summary West Valley College is committed to the learning support needs of students as they matriculate from application, assessment, educational planning, registration, and orientation through graduation or the earning of a degree or certificate. Student needs are analyzed through comprehensive Program Reviews, and Annual Program Review updates, research, division and departmental meetings, and Student Services Council meetings, all of which provide insight into what is needed to promote and continue support to students. |Standard II: Student Learning Programs and Services 215 [West Valley College Self Evaluation Report] March 2014 The college-wide Program Review process provides and continuously refines procedures that enable the systematic evaluation of programs to continuously improve student learning. Each Program Review includes student success data provided by the Office of Institutional Research. (2B.3.1) Program Review assures that student learning is linked to and is at the forefront of campus resource allocation as part of the Integrated Planning and Resource Allocation. Self-Evaluation The college meets this standard. Through Program Review data, research and ongoing informal meetings and discussions, the college identifies and provides services to support students as they matriculate. Coordination of outreach, application, registration, assessment testing, educational planning/counseling and orientation exemplify ways in which the college purposefully works to ensure student success. In the recent series of unprecedented severe state budget reductions resulting in workload reduction, as well as regulatory changes in title 5 in repeatability, familycourse designation, and a heavy priority placed on the Associate Degree for Transfer (ADT), the student population we serve has changed. As the California Community College’s priority changes in this manner and as described in the Student Success and Support Programs (SB 1456) (2B.3.2), the college is constantly reviewing data in regards to student profile, achievement data (success, persistence, and retention rates), career technical skills that lead to jobs available in the market through Program Review, Assessment of Student Learning Outcome, and the Student Success Team in terms of opening extensive discussion on innovative teaching and learning that support and lead students to succeed. West Valley College’s early alert system informs the college about students need for academic and educational support at the beginning of each semester (5 th week). As a result, students are informed of multiple forms of assistance and support they could obtain in the early part of the semester to avoid an unsuccessful outcome. (2B.3.3) Disabled Educational Student Programs (DESP), EOPS, International Student Programs, Math Resource Center, English Writing Center, Tutoring Center, the Puente Project, SUCCESS program, TRiO program, and Veteran’s program are examples of programs that have identified and met the needs of students in specific |Standard II: Student Learning Programs and Services 216 [West Valley College Self Evaluation Report] March 2014 population groups. These programs constantly assess their service to students and make improvements and adjustments as needed. Actionable Improvement Plans None. Evidence 2B.3.1 Program Review Data Sets http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2b/Program_Review_Data _2013_Communication_Studies.pdf 2B.3.2 Student Success and Support Programs (SB1456) http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2b/SB1456_Implementati on_Timeline_Student_Success_Support_Program .pdf 2B.3.3 Early Alert http://www.westvalley.edu/committees/Accredi tation/2013/evidence/2b/Early_Alert Standard IIB.3.a The institution assures equitable access to all of its students by providing appropriate, comprehensive, and reliable services to students regardless of service location or delivery model. Descriptive Summary The core mission of the Outreach Office is to recruit and attract students from diverse backgrounds to West Valley College, support prospective students in their transition from high school to college, and work in collaboration with college programs and services, local high schools and communities to promote college access and success. In addition, advisory board members for Career and Technical Education (CTE) programs provide valuable industry and career trend information, as well as future industry needs to program faculty on a regular basis. CTE programs use such feedback and conduct a “Career Night” each semester as a mechanism to recruit diverse students to their programs in demand. (2B.3.a.1) In 2010, the college began offering a New Student Convocation for nearly 425 incoming freshmen. Students are actively recruited to attend this important event that establishes students' first impression of their college experience. At the Convocation, students learn about the college's academic expectations and the numerous opportunities available for student involvement. Student Services programs such as Admissions and Records, Financial Aid, Health Services, the |Standard II: Student Learning Programs and Services 217 [West Valley College Self Evaluation Report] March 2014 Transfer Center, and Student Government present information about their programs to incoming students. (2B.3.a.2) Printed materials, including booklets, brochures, and flyers are used to inform and educate prospective students and parents. In addition, students have access to the college’s portal, website, email, phone, and in-person to obtain information and learn about the enrollment and matriculation process, academic programs, transfer process, support services, financial aid, and a wide range of options and opportunities available to them at West Valley College. The college website enables students to find comprehensive information explaining the various services and resources available to them. The college recently switched its web platform to OU Campus, a content management system, which allows department chairs, faculty, and Student Services programs to make necessary changes to the area web pages in order to increase accuracy and available information on academic programs and student services. In this process, information is evaluated and updated regularly by the appropriate individuals based on student feedback. (2B.3.a.3, 4, 5) After evaluation of web services, changes are made to support students’ needs. For example, the counseling department has revised the website to provide information regarding academic advising, career counseling, personal counseling, and frequently asked questions. (2B.3.a.6) The counseling department also offers Saturday orientations to new students and athletes in addition to online counseling. The WVC Portal allows the various Student Services departments to provide “anytime-anywhere access” platforms for information delivery, communication with their specific student population, and provide assistance to complete the student’s educational goals. (2B.3.a.7) AskWVC@westvalley.edu email gives West Valley College students the convenience of asking questions at any time and from any location with a 24 hour response time. The college utilized this system to ensure that all questions are answered for students regardless of time or location of the questions. The Financial Aid Office provides presentations and workshops on and off-campus at various times to provide equitable access to all students regardless of their economic backgrounds. The Financial Aid Office commits to utilizing a variety of communication methods to make comprehensive information available to all students via a telephone tree, the college website, and the WVC Portal. (2B.3.a.8) |Standard II: Student Learning Programs and Services 218 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. The Outreach Office collaborates with departments throughout the college help ensure access to all students, particularly those from historically underrepresented populations. The college mission, which was revised in the fall of 2011, clearly established that the college will continuously reflect on and assess the college’s annual goals and objectives. Based on the mission, the college worked steadily to provide access to all members of the community and in turn offer programs and services to meet the needs of a diverse student population. This work is an unending process and will continue with the revised 2009 Educational and Facilities Master plan. Actionable Improvement Plans Consistent with the college’s Student Success and Support Program implementation plan, expand online course support/workshops Develop a plan for Adult Education Consortium Program (SB 86) offerings. Evidence 2B.3.a.1 Career Night Program http://www.westvalley.edu/committees/Accreditation/2013 /evidence/2b/career_day_night.pdf 2B.3.a.2 New Student Convocation http://westvalley.edu/committees/Accreditation/2013/evide nce/2b/New_Student_Convocation 2B.3.a.3 Accreditation Student Survey http://westvalley.edu/committees/Accreditation/documents /surveys/accreditation_student_survey_report__07_12.pdf 2B.3.a.4 Student Services Point of Service Survey http://westvalley.edu/committees/Accreditation/documents /surveys/ss_pos_survey_report_2012.pdf 2B.3.a.5 Facebook Quick Survey http://www.westvalley.edu/committees/Accreditation/2013 /evidence/2b/aftrn_classes_srvy_031313.png 2B.3.a.6 Counseling Webpage http://westvalley.edu/services/academicsuccess/counseling/index.html 2B.3.a.7 My West Valley-Mission Portal https://mywvm.wvm.edu/CookieAuth.dll?GetLogon?curl=Z2 F&reason=0&formdir=6 2B.3.a.8 Financial Aid Webpage http://westvalley.edu/services/financialaid/index.html Standard IIB.3.b The institution provides an environment that encourages personal and civic responsibility, as well as intellectual, aesthetic, and personal development for all of its students. |Standard II: Student Learning Programs and Services 219 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary West Valley College provides a tolerant and supportive environment that encourages personal and civic responsibility, as well as intellectual, aesthetic, and personal development for all of its students. Students are provided with a wealth of opportunities to learn about current issues and participate in the WVC community through educational programs, student services, participatory governance, and college events and activities. The college’s institutional learning outcomes focus on personal responsibility. (2B.3.b.1) Institutional Learning Outcome V. Personal Responsibility, states “The student will be able to: A. assess his or her knowledge, skills, and abilities to set achievable goals; B. Manage personal health and/or well-being; c. Demonstrate dependability, reliability and accountability.” Each institutional learning outcome is mapped to individual course outcomes which are assessed and the results of which are reviewed and discussed by campus faculty as part of the college’s Integrated Planning and Resource Allocation process ensuring sustainable continuous quality improvement. West Valley College (WVC) provides comprehensive student support services focused on student growth, development, and success. Our institutional mission statement succinctly underscores this core value and intentionally emphasizes the support provided to students who are journeying towards transfer and career goals. Student Development oversees the Student Life Program Board, Veterans Resource Center, Global Citizenship Center, Associated Student Organization, Inter-Club Council and student clubs. Over 40 events and programs are offered through Student Development that promote personal and civic responsibility, intellectual, aesthetic, and personal development. The Student Program Board plans and implements six events a month to benefit the WVC student population. Each event supports a theme to benefit the overall growth and development of the student community. The Program Board delivered 38 events and was also responsible for running the Campus Center Concierge Desk. A brief description of the program themes and a listing of their programs follows. Over 4,000 students attended Student Life events. Six Student Learning & Development Program Themes Veteran Support This Program Board Member is a veteran and advocates for the other student veterans on campus, helps students in the Veterans Resource Center, and connects students with |Standard II: Student Learning Programs and Services 220 [West Valley College Self Evaluation Report] March 2014 resources both on and off campus to allow the veteran students to succeed and puts on events that connect veterans. Global Citizenship & Cultural Diversity This Program Board Member worked with the Global Citizenship Center to deliver events that support students becoming global citizens and recognizing cultural diversity. Leadership This Program Board Member created events to encourage students to become student leaders on campus and develop their skills. Service Learning & Volunteerism This Program Board Member connected students with opportunities to volunteer within the community, and promoted opportunities to learn while serving the community. New Student College Integration This Program Board Member planned events that welcomed new students into the campus and allowed them to connect with other students. Involvement & Engagement This Program Board Member was responsible for getting students involved and engaged with large-scale events happening on campus. Student Development & Success This Program Board Member focused on providing students with opportunities to learn ways to develop their life and study skills to support continued student success. Veteran Support Programs-Total students reached: 582 Veterans Mixer/25 people Veteran’s Day Celebration/200 people Veteran’s Panel Discussion/130 people Toys for Tots/200 people Game Console Day/12 people Paintball/15 people Global Citizenship & Cultural Diversity Programs-Total students reached: 452 Day of the Dead/150 people World Aids Day/150 people Vietnam Movie - The Vertical Ray of the Sun/35 people Black History/32 people Woman’s History Month Tea Party/60 people Take Back The Night/25 people Global Entrepreneurship Week -Total students reached - 445 |Standard II: Student Learning Programs and Services 221 [West Valley College Self Evaluation Report] March 2014 Extreme Entrepreneurship Tour/270 people Global Trade Presentation/ 50 people Startup Cup Awards Celebration/125 people Leadership Programs-Total students reached: 104 Advocacy/15 people ASO & ICC mixer/30 people National African American Read-In/59 people Service Learning & Volunteerism Programs-Total students reached: 308 Service Learning Resource Fair/150 people Stanford Blood Drive/80 people Campus Clean-up/40 people Cancer Awareness/23 people Composting Workshop/15 people New Student College Integration Programs-Total students reached: 925 Welcome Week-Xbox Kinect Dance Central & Otter Pops/100 people Karaoke & choir/300 people Holiday Bash/150 people Board Game Day/15 people Open Mic/60 people Nowruz Iranian New Year/300 people Involvement & Engagement Programs-Total students reached: 1255 Welcome Week-Get Connected Rock Wall & Jousting/550 people Welcome Week-Live Bands/80 people Movie Showing Food Inc. & Trail Mix Buffet/150 people Welcome Week-Watermelon Eating Contest/50 people Halloween/125 people West Valley Trivia/50 people Skate Show/250 people Student Development & Success-Total students reached: 375 Student Support Programs Introduction/5 people |Standard II: Student Learning Programs and Services 222 [West Valley College Self Evaluation Report] March 2014 Student Services Day/350 people Planning and Budgeting Workshop/5 people Time Management Workshop/10 people Test Taking 101/5 people The Global Citizenship Center (GCC) is housed in the WVC Campus Center. (2B.3.b.2) Not only does it serve as a meeting venue for internal and external campus groups, it serves as the “home base” for the Global Citizenship Committee and the Global Citizenship student club. The mission of the Global Citizenship Committee is to facilitate a campus-wide commitment through curriculum, activities, and professional development. (2B.3.b.3) It was a banner year for Global Citizenship which sponsored and co-sponsored events and activities that foster personal and civic responsibility intellectual, aesthetic, and personal development. (2B.3.b.4) Event Name Attendance Host Cristina Garcia 150 Jennifer Siebel Newsome’s Miss Representation 90 Persian New Year 180 Connected: An Autobiography about Love, Death & Technology 145 Women’s History Month Tea 48 Mini-Salzburg Leadership Conference 25 Climate Change Symposium 198 The 21st Century Educational Institution: Global Citizenship, Civic Engagement, and Student Success 70 The “F-Word”: Feminisms Around the World 160 Jiro Dream of Sushi Movie (Global Citizenship Student Club) 32 Graduation Stoles for GCC Student Club 12 GC Pipeline Project 30 12 Events 1,140 participants attended The focus for the committee in the 2013-14 academic year includes the implementation of a campus community read program, both fall and spring semester books and inviting the authors to campus to further discuss the two |Standard II: Student Learning Programs and Services 223 [West Valley College Self Evaluation Report] March 2014 books. This past spring semester, passive programming and education was also a part of the Global Citizenship Center offerings. The display boards were utilized to highlight and increase awareness regarding the impact of AIDS globally, understand African-American cultures throughout the world, Earth Day and the issue of Human Trafficking for Women’s History Month. These education displays were researched, designed and completed by Student Development staff members. This year, Global Citizenship tackled the challenging topics of current events in Cuba, how women are portrayed in the media and, relational connections, climate change, homelessness, civic engagement, feminism around the world, and African-American and Asian cultures. The ASO has provided opportunities for thoughtful and engaging discussion regarding the qualities of their learning environment and how student learning outcomes have influenced the teaching-learning environment and West Valley College. The Co-Chairs of the Student Learning Outcomes committee visited with ASO and solicited their opinions regarding the strengths and weaknesses of the college-wide SLO/A process. The majority of students appreciated that SLO/A’s were at the top of their course syllabus, instructors gave them a week-by-week schedule in which they could follow relative to lesson plans, and that a well thought out syllabus helped students be accountable for their own learning, completing assignments, and readying to projects and exams. A good learning environment to them, was structured, and provided the opportunity for faculty to give students feedback. They believed that this kind of structured and facilitated learning environment could be achieved in on-line formats too. They stated that lab classes tended to be less structured with syllabus and faculty feedback. Students stated they appreciated Angel as a communication medium in which students and faculty could discuss classroom content, assignments, and get questions answered. A good learning environment was one in which all faculty used Angel to communicate. Students indicated that there is inconsistency in the faculty use of Angel. Additionally, students wanted to learn how to use Angel via their faculty. The student group did indicate that there was inconsistency in faculty explaining the determined SLO/A’s for each of their courses. Some included in the syllabus and discussed them at the beginning of the class and others just listed them in the syllabus. They preferred for the faculty to consistently approach this with a more formal presentation of the SLO/A’s at the first class session. They desired their faculty to be “transparent” and “expose” students to SLO/A’s. Students wanted to know the implications for faculty in the event that |Standard II: Student Learning Programs and Services 224 [West Valley College Self Evaluation Report] March 2014 there were “No SLO/A’s” on the syllabus and no formal presentation of them within the first two class sessions. (2B.3.b.5) All West Valley College students are members of the Associated Student Organization. ASO is the student governing body with responsibilities for representing students (civic responsibility) of the college. (2B.3.b.6) Its members, both elected and appointed, have many opportunities as student leaders to actively shape the college community and develop leadership and life-skills through purposeful training and workshops. To that end, ASO has accomplished much in the past two years including: 1. Continued to finance and operationally support inexpensive access to textbooks through the expansion of the Books for Food program. 2. Spearheaded the creation of a newspaper club and provided funding to pay for the release of the first WVC newspaper in 4 years. 3. Sent 10 West Valley students to participate in an annual march in Sacramento to raise awareness of the need for state legislators to support higher education funding. 4. Increased collaboration between the Associated Student Organization officers and all of the student clubs which resulted in expanded participation at student life activities and events. 5. ASO implemented a ridesharing program set to go into effect in fall ’13 to address traffic and parking issues that have been raised by many members of the student body. Inter-Club Council (ICC) is the governing body that oversees roughly 30 student clubs and organizations that are chartered at West Valley College. (2B.3.b.7) Students involved in West Valley College ICC and club system demonstrate a personal commitment to the mission and purpose of their respective club and see club membership as a way to be actively involved in their campus community through co-curricular initiatives within Student Development and the Campus Center. Over 300 student leaders are learning crucial personal skills as well as have the chance to meet and work with different people. There was an increase in the number of chartered student clubs from 26 to 30 over the past few years with a number of student groups that are religious, international and/or culturallyfocused. What follows is a listing of the clubs chartered in 2012-13 and a list of highlighted activities sponsored by the ASO, ICC, and respective clubs. 30 Student Clubs: |Standard II: Student Learning Programs and Services 225 [West Valley College Self Evaluation Report] March 2014 African American Student Union Environmentally Sustainable Campus Club Alpha Gama Sigma American Institute of Architecture Students Asian Pacific American Students Finance and Investing Club Puente Club Political Action Club Spirit Team Tennis Club USGBC Student Group Global Student Club Bio-Medical Club Veterans Club Hillel Blade Runners Voices Literary Club Human Rights Business Club WVC Improv Interior Design Ceramic Art Guild WV Viking Helm Christians on Campus Computer Science Fashion Design and Apparel Club Philosophy Club Middle College Club NAMI on Campus Oasis Major ASO/ICC Events: Event Name Student Services/Club Showcase Welcome Week Watermelon Contest AIAS Pinkberry Fundraiser AGS Blood Drive Global Citizenship Club Movie Prop 30 Open Mic Halloween Bash Thanksgiving Feast Finals Survival kit Ceramic Art Guild Fundraiser(F) Ceramic Art Guild Fundraiser(Spr) Spring Fling Battle of the Bands Dodge ball Tournament AGS Blood Drive Rock the Valley 16 Events Attendance 350 60 22 100 25 75 200 160 500 60 60 225 70 30 80 100 2,117 students attended |Standard II: Student Learning Programs and Services 226 [West Valley College Self Evaluation Report] March 2014 Some concrete examples of (but not limited to) activities, programs, and services WVC provide that foster and enhance a learning environment that promotes such personal attributes are described below: Personal Responsibility: WVC provides an intentional and concrete opportunity for students to understand the meaning of Personal Responsibility. At the beginning of every fall semester, incoming freshman students attend the WVC New Student Convocation. A keynote speaker opens the event with a motivational message revealing the “Five Secrets to College Success”—all elements focused on personal responsibility—based on the book The 4 Secrets to College Life Success. How to thrive in your life during and after college by Clint Pardoe. This unique approach to the typical orientation model expands upon the Convocation models at primarily four-year institutions. It calls into focus five success-oriented themes: (1) self –responsibility =being college ready; (2) student success is holistic =being healthy and well in body and mind; (3) collaboration=It takes a Village; equity and diversity is embraced=you are not alone; and (5) as a forward thinking college we plan for your success=your destination is your goal and our goal is to help you get there. At the closing of the Convocation, participants receive a “Convocation Passport” (2B.3.b.8) which outlines key student support services events for them to attend within the first few months of the fall semester where they continue to engage in events and activities that foster their learning environment and sense of personal responsibility as college students and as a citizen of the community. The key activities and events included are: 1. 2. 3. 4. 5. 6. 7. 8. Acquire Student ID Card Meet with a Counselor/Get your Educational Plan Attend the campus-wide Student Support Services Showcase Attend Career Day Attend Transfer Day Visit Tutoring Services Visit the Library Attend a campus “Student Success” workshop offered through Student Life, Health Services, Transfer Center, or Global Education Annual Student Support Services Showcase Day in each semester continues to be a priority event for supporting student development and growth both in the classroom and outside of the classroom. (2B.3.b.9) |Standard II: Student Learning Programs and Services 227 [West Valley College Self Evaluation Report] March 2014 More than 30 Student and learning support service programs showcase their services, events, and programs by providing information tables in the Campus Center building which has been modernized in 2011. The Campus Center’s open environment entices students to gather there naturally where they interact with their peers, faculty, and staff. Health Services has not only long provided an array of clinical services for students but was also recently awarded grant funding to enhance awareness activities and training to highlight mental health support offerings for students. Throughout the academic year, Health Services promote student health and wellness through a variety of “Awareness Week” marketing and workshop activities that pertain to stress management, sleep deprivation, eating healthy, anxiety and depression, the impact of drug and alcohol use, and domestic violence among others. Information is distributed to students in on-line formats, with informal and passive tabling efforts, and with active presentations and training that students can elect to attend. Additionally, Health Services works with the Associated Student Organization Health and Wellness Committee utilizing a peer education approach for outreach to the student population promoting the importance of learning how to take personal responsibilities around overall health. (2B.3.b.10) Most recently the Health Services department provides the Student Health 101 webzine featuring articles to help students with stress, sleep habits, nutrition, studying tips, and more. (2B.3.b.11) In 2012-13, the TRiO program initiated two student success cohort groups within their program focused on men and women attending WVC on focused topics. All men are welcome to participate in “Men Valuing Progress” or “Women Valuing Progress” support groups whereby students can share their academic, social, and personal challenges and barriers they face, as they pursue their educational dreams. Weekly meetings attract anywhere from 20-25 participants who often disclose personal challenges and triumphs with their peers. (2B.3.b.12) As part of the college’s priority to focus on professional development for student learning and student success, the college funded the training of faculty in the On Course method of student empowerment. This nationwide holistic pedagogical movement trains educators on how to empower students to take responsibility for their own success in their learning process. Faculty learn how to design learnercentered educational experiences and how to design classroom experiences such that students feel they are in full control of their learning and hold full responsibility for their learning success. Staff and administrators are taught how to provide services and support in a way that doesn’t enable passive behavior, but rather puts |Standard II: Student Learning Programs and Services 228 [West Valley College Self Evaluation Report] March 2014 the responsibility for success in the students’ hands. During spring 2013, the college successfully supported 18 faculty across campus to participate and be trained in this pedagogy. (2B.3.b.13) Civic Responsibility Campus student engagement and civic responsibility are cornerstones in the student experience at WVC. Students are presented with a plethora of options for involvement including student government, student clubs and organizations, service learning activities, student life events, participatory governance groups, the sustainability committee, and through a variety of special program leadershiporiented field-trips. Student participation in all of these endeavors has shown an increase, and all facets of the campus community support, encourage, and appreciate student involvement. The Associated Student Organization is active in campus operations where student leaders hold positions in all of our college and district participatory governance groups including the Board of Trustees, District/College Councils, Academic Senate, Curriculum Committee, Facilities and Safety Advisory Council, as well as hiring committees. Here, students learn skills in communication and public speaking, time management, cooperation and collaboration, conflict resolution, and more importantly responsibility for others as they make critical decisions on behalf of the student population. Through our 33 chartered student clubs and organizations, students can join and be involved in clubs that match their own personal interests. After completing the “Broadening Student Life” survey effort, in 2010, the Office of Student Life assumed the responsibility of providing oversight for the service learning component that would achieve a number of student outcomes: (1) to provide activities for students who were required to fulfill 20 to 30 hours of service as part of faculty requirements in their parent courses, and (2) to offer activities for those students who valued community service and desired activities supplied both on and off campus with surrounding agencies. (2B.3.b.14) The WVC Sustainability Committee provides an overall environmental awareness and consciousness of our college environment and beyond. This newly established committee continues to integrate their affiliations across campus to promote sustainability-conscious actions. (2B.3.b.15) Student cohorts from Puente, EOP&S, Care, CAL Works and ASO participate in student leadership conferences held regionally and state-wide during the academic year. Students learn by participation and experience from these leadership |Standard II: Student Learning Programs and Services 229 [West Valley College Self Evaluation Report] March 2014 opportunities how to be a civic leader not only for their constituencies but for the global community. Students also learn about how to become a social change agent as a leader to promote student equity and success. West Valley College’s Global Citizenship Committee, incepted in February 2007, confirms the college’s commitment to providing an environment that encourages personal and civic responsibility, as well as intellectual, aesthetic, and personal development for students, faculty, staff, and administrators. Led by its mission statement, “The WVC Global Citizenship Committee facilitates campus-wide commitment to global citizenship through curriculum, activities and professional development,” the committee promotes awareness by functioning as a resource where students, faculty, staff, administrators and the surrounding community find information and participate in diverse multicultural activities. In addition, the committee further supports the processes by which students learn about interdependence in the world and prepare for successful integration into varied societies. The committee’s series of lectures, speakers, panel discussions, film, and dialogues around diverse, international, and multicultural topics thus far elicit valuable opportunities provided for the college community and beyond to develop awareness, as well as personal and civic responsibilities within our community and in the larger community. Global Citizenship Committee’s past and current activities and events are accessible on the WVC website. (2B.3.b.16) The West Valley College institutional learning outcomes under “VI. Social Responsibility: The student will be able to: A. Demonstrate an awareness of civic, political, and/or social issues and explain the role of the individual in addressing these issues; B. Apply ethical principles to personal, academic, professional and/or community issues.” (2B.3.b.17) West Valley College places a premium on civic engagement and responsibility as demonstrated through the Global Citizenship Committee activities, Sustainability Committee activities and the institutional learning outcomes. Intellectual Development All courses offered at WVC promote intellectual development of students through rigorous review by the Curriculum Committee. The college’s instructional and student services programs support the development of intellectual competencies through a variety of learning environments. There are courses that specifically address this core: the Counseling 005 course, College Success, Counseling 012, Careers and Lifestyles, and Counseling 050: Cross Cultural Perspectives all support the mission of the college and aid new students in developing key academic and |Standard II: Student Learning Programs and Services 230 [West Valley College Self Evaluation Report] March 2014 study skills to be successful in an academic and learning institution. These courses also raise awareness of equity, social justice, and the broad implications of culture and our society. Extended Opportunity Programs and Services (EOP&S) and Peer Assisted Learning (PAL) Academy promote intellectual development through student participation at seasonal leadership conferences as well as a variety of workshops with speakers. (2B.b.18) Students can build intellectual competency through our Math Resource Center, Library, and Tutoring Centers, which are designed to aid students in mastering research and inquiry skills, improving literacy levels, and providing added support to bolster classroom success. The Global Citizenship Center, housed in the Campus Center, promotes understanding and awareness of the role of citizens in the global community. Through co-curricular workshops, movies, symposiums, panels, and featured keynote speakers, students have increased their knowledge in the areas of global concerns including energy and climate change, global feminism, and homelessness and displacement. Aesthetic Development In concert with the beautiful landscape, nature and outdoor environment that WVC enjoys, the college offers variety of teaching and learning related activities and events that support one’s aesthetic development. The West Valley College Art Gallery, also housed in the Campus Center, offers seasonal gallery receptions that showcase the coursework of students, artwork by staff and faculty. Art department faculty collaborate with Campus Center staff and WVC community to promote aesthetic development through this venue. Special holiday projects are completed through Student Services and Instructional faculty and highlights art that depicts the importance of societal issues such as Dia de los Muertos, Dr. Seuss’ Birthday, and World AIDS Day. (2B.3.b.19) Beyond the new Art Gallery, art is displayed throughout many facilities on campus as a way to celebrate aesthetic appreciation and make our college community environment even more conducive to effective teaching and learning. The Music department performs concerts to support music appreciation by the college and surrounding community. (2B.3.b.20) Every spring the West Valley College Musical Theater department presents a musical production in collaboration with the West Valley College Foundation to raise awareness of the music dance and theater programs along with funds to support them. (2B.3.b.21) |Standard II: Student Learning Programs and Services 231 [West Valley College Self Evaluation Report] March 2014 Personal Development West Valley College Professional Development Committee and participatory governance constituencies support personal and professional development of all employees and students. Where available and possible, each group select conferences and/or leadership training that are in alignment with the college’s mission and priority and send members to participate. Self-Evaluation The college meets this standard. The Office of Student Life systematically assesses student support services to improve its effectiveness. All Student Services programs and services have an established SLO/A and Assessment cycle to allow them to evaluate their outcomes in a systemic manner. The Global Citizens Committee continues to provide wide-range of social, cultural, gender, equity, and multicultural issues for the college in a variety of formats where personal and civic responsibilities are challenged and promoted. The New Student Convocation received one of two Student Success Awards from the California Community College Chancellor’s Office. The Convocation is seen as a way to maximize resources while providing student with a year-long experience promoting student involvement in their educational success. (2B.3.b.22) Actionable Improvement Plans None. Evidence 2B.3.b.1 ILO Master List http://westvalley.edu/committees/Accreditation/ilos.ht ml 2B.3.b.2 Global Citizenship Center Webpage http://westvalley.edu/committees/Global_Citizenship/ members.html 2B.3.b.3 Global Citizenship Committee Webpage http://westvalley.edu/committees/Global_Citizenship/a ctivities.html 2B.3.b.4 Global Citizenship Events Webpage http://westvalley.edu/committees/Global_Citizenship/g lobal_events.html 2B.3.b.5 ASO and SLO/A committee discussions re:SLO/As and students http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/aso_first_quarter_SLO/A_guiding_di scussion_questions-comments.pdf |Standard II: Student Learning Programs and Services 232 [West Valley College Self Evaluation Report] March 2014 2B.3.b.6 Associated Student Organization webpage http://westvalley.edu/studentactivities/aso.html 2B.3.b.7 Inter-Club Council webpage http://westvalley.edu/studentactivities/icc.htm 2B.3.b.8 Convocation Passport http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/invite_card_convocation_2012.pdf 2B.3.b.9 Student Services Showcase memo http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/student_services_showcase.pdf 2B.3.b.10 Wheel of Wellness Memo http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/wheel_of_wellness.pdf 2B.3.b.11 WVC Student Health 101 http://readsh101.com/westvalley.html 2B.3.b.12 Men Valuing Progress and Women Valuing Progress http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/Womens_Mens_Group_Annoucnce ment.pdf 2B.3.b.13 On Course Conference Agenda http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/on_course_training_2013.pdf 2B.3.b.14 Broadening Student Life Survey http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/broadening_student_life_survey_res ults.pdf 2B.3.b.15 Sustainability Committee http://www.westvalley.edu/committees/Sustainability/ 2B.3.b.16 Global Citizenship Committee http://westvalley.edu/committees/Global_Citizenship/a ctivities.html 2B.3.b.17 ILOs http://westvalley.edu/committees/Accreditation/ilos.ht ml 2B.3.b.18 EOPS http://westvalley.edu/services/academicsuccess/eops/index.html 2B.3.b.19 WVC Art Gallery http://westvalley.edu/academics/fine_arts/art/art_galle ry.html 2B.3.b.20 Music Department Performances http://westvalley.edu/academics/fine_arts/music/ 2B.3.b.21 2013 Musical Gala http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/sweet_charity.pdf 2B.3.b.22 Student Convocation Award http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2b/convocation_award.pdf Standard IIB.3.c The institution designs, maintains and evaluates counseling and/or academic advising programs to support student development and success and prepares faculty and other personnel responsible for the advising function. |Standard II: Student Learning Programs and Services 233 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary West Valley College designs, maintains, and evaluates counseling and advising programs. In order to better serve students through a variety of programs, counseling and advising are offered not only in Counseling but throughout the college: Athletics, CalWorks, DESP, EOPS, Freshman Year Experience (FYE), International Student Program, Middle College, Puente, SUCCESS, and Trio program. In collaboration with the Dean of Instruction and Student Success and Vice President of Student Services, coordinators in their respective program areas provide leadership for and coordination of counseling and advising services. Through comprehensive Program Review and assessment of Program Learning Outcomes (PLOs), counseling and advising services will continue to be regularly evaluated and improved. (2B.3.c.1) Counseling and advising services contribute to student development through academic, transfer, career, and personal counseling. Counseling faculty and staff understand the important connection in delivering counseling and advising services to traditional, nontraditional and special populations of students. As the student population changes and its need for services change, adjustments are made in counseling and advising services to accommodate those needs both in person and online formats. For example, counseling targeted by the College’s annual Goals and Objectives (Strategic Planning) include the Puente Project and SUCCESS. Counseling services have also expanded to address the needs of veterans and students who seek mental health counseling through Health Services. In addition, the college continues to evolve in its process of planning a successful implementation of educational plan development through orientation, counseling, and advising per the Student Success Act of 2012 or Student Success and Support Programs. (2B.3.c.2) Counseling services supports the diverse population and needs of the student population at West Valley College. (2B.3.c.3) The counseling and advising component provides academic advice as well as academic and educational planning opportunities for all students. The counseling department has day and evening hours available throughout the week and bilingual counselors are available as well. The department does not offer any weekend counseling hours/appointments due to staff shortages. However, the counseling and advising are offered in drop-in, half hour, and hour long appointments. Students can make appointments over the phone and in person, and reminder phone calls are made by an automated system to the student the day before the appointment. |Standard II: Student Learning Programs and Services 234 [West Valley College Self Evaluation Report] March 2014 Counselors have expertise in academic, career, transfer and personal counseling with designated counselors specializing in specific areas such as Honors, Puente, Success, First-Year Experience, EOPS, Veterans, TRiO, and the DESP program. Basic Skills students are provided with specialized counseling through the following programs: First Year Experience includes a mandatory College Success Counseling course and a counselor dedicated to working with First Year Experience students. All First Year Experience students are basic skills students as they must assess into a basic skill level Math and English class in order to qualify for the program. (2B.3.c.4) The CalWORKs program has a counselor assigned to work only with CalWORKs students. (2B.3.c.5) Basic Skills students in CalWORKs are identified following assessment. Basic Skill students and all students in CalWORKs are monitored for progress and completion and are seen three times over the semester. Additional resources are recommended as needed, such as tutoring or interpreting services if the student is a basic skills ESL level student. CalWORKs has a second layer of intervention because the Santa Clara County caseworker can be called in to provide additional resources if needed which can be extremely helpful for Basic Skills students. EOPS follows the model of “intrusive counseling” as they require students to see their counselor three times per year so that interventions can be provided as soon as students need help. (2B.3.c.6) This is particularly important with Basic Skills students. EOPS offers the PAL Academy, a specialized tutoring program for basic skill level math students conducted in the EOPS office. EOPS also offers support for transportation and purchase of textbooks. Evaluations for counseling services are conducted in a number of ways. Point of Service surveys are given to determine student satisfaction with the services they are receiving. (2B.3.c.7) Faculty evaluations of counselors are given twice a year for the first two years of the tenure process and once a year during the last two years. Evaluations and student surveys are conducted once every 3 years for counselors who have achieved tenure. Student Learning Outcomes and assessment (SLO/A) have been developed for all counseling services and classes to aim sustainable continuous quality improvement of services and programs. The assessment of SLO/As assists in the on-ongoing evaluation process of services and classes. Counselors conduct student orientations that cover but are not limited to, educational planning, transfer information, career programs and student support |Standard II: Student Learning Programs and Services 235 [West Valley College Self Evaluation Report] March 2014 services. Evaluations are conducted for sampled orientations. With the enactment of the Student Success Act of 2012, West Valley College will provide mandatory orientations for all nonexempt students starting fall 2014. Counselors teach courses that include career exploration, study skills, college success, personal development, and cultural diversity. Eight of the counseling courses are transferrable to the CSU system and one is currently transferrable to both the CSU and UC systems. Courses are evaluated by students when an instructor is in the evaluation process and courses are also observed by faculty. All counseling courses have developed SLO/As and assessments which serve as ongoing evaluation and improvement process for the department. Students in basic skills or who are undecided are encouraged to take Counseling courses such as Counseling 002: Academic and Personal Planning, Counseling 012012C: Careers and Life Styles, Counseling 018: Job search methods or attend workshops through our Transfer Center as well as Career Programs. These courses provide a framework for students to explore their personal qualities and skills while identifying possible career paths. Additionally they help assist students with important skills required for college success such as study skills, stress management, time management, and increasing self-confidence. West Valley College provides campus wide events in which counselors participate, such as Student Services Day, Transfer Day, an Early Admission Program for feeder high schools which includes Orientation, Parent Boot Camp, and Convocation for incoming students. These events support enhancement of student development and success. West Valley College believes quality research is an important component to understanding and developing sound practices that serve our students while readily illustrating the efficacy of these services. Through the analyzing and reporting of data on student retention, persistence, course completions, educational goals, transfers, etc., an informed plan may be created to address gaps in student achievement. Balancing with the quantitative data, a focus group to poll students on their perception of student services and counseling service delivery was formed by our Associated Student Organization in 2011-12. (2B.3.c.8) Student Services faculty met with the student officers of the ASO to discuss the results of this focus group and to determine ways to ensure smooth delivery of services to the students and to provide a welcoming environment for students when they enter the counseling area. |Standard II: Student Learning Programs and Services 236 [West Valley College Self Evaluation Report] March 2014 The Early Alert program conducted each semester informs the college with valuable information on students needing immediate counseling and advising on their progress. (2B.3.c.9) The integration of Mental Health with Health Services while maintaining collaboration of referral services with all other student support programs has provided a network of mental health support for graduate college students in need of temporary crisis attention and brief therapy. Health Services maintains extensive personal counseling support services on campus, using supervised student interns to provide short term supportive and behavioral counseling to students experiencing difficulties. This program has received statewide recognition as an innovative model for delivering mental health services on a community college campus. In addition, Health Services provides health advising and special events to support student health and wellness such as smoking cessation workshops, depression screening, domestic violence awareness, and suicide prevention. These workshops are open to all college stakeholders and serve as a means of educating our community on important health awareness issues. Health Services received a grant through the California Community College Student Mental Health Program to create the WVC Mental Health Initiative: introspection, integration and innovation. (2B.3.c.10) The initiative is a three pronged approach to addressing mental health issues on the WVC campus. WVC Health Services has initiated many activities as part of this important initiative (2B.3.c.11): 1. Education, Training and Resource Development August 2012 – launched Kognito Online Training - ongoing August 2012 – All College Day Suicide Prevention Training October 2012 – Depression Screening Day October 2012 – “Wong Flew Over the Cuckoo’s Nest” presentation December 2012 – QPR Training at SJCC January 2013 – All College Day Civility Workshop February 2013 – NAMI “In Our Own Voice” April 2013 – Wheel of Wellness Event May 2013 – National College Health Assessment August 2013 – All College Day Mental Health Showcase |Standard II: Student Learning Programs and Services 237 [West Valley College Self Evaluation Report] March 2014 October 2013 – Send Silence Packing Peer Resource Development 2. Assessment and Intervention Mental Health Services Advisory Committee Behavioral Assessment and Intervention Plan Students of Concern Process Map Monthly Tracker Quarterly Summary Report Incident Report Form 3. Integrated Clinical and Mental Health Care Participated in National College Depression Partnership (NCDP) All students screened for depression during initial visit Mental Health referral initiated if indicated Home of Mental Health Graduate Internship Program West Valley College is committed to embracing student development and success from a holistic view. The Mental Health Services Advisory Committee (MHASC) is multidisciplinary and consists of interested faculty, Health Services staff, Student Services staff, and campus police, who meet weekly to discuss and develop intervention plans for issues related to the emotional well-being of our students. Seamless collaboration between student services and instruction is one of the critical success elements in supporting and enhancing student development and success. The Counseling department holds a weekly meeting where the Student Services Division Chair acts as a direct liaison bringing and disseminating critical information to and from student services and instruction. In addition, the Student Services Council consisted of coordinators, directors, and department chairs within Student Services meet bi-monthly to discuss issues relative to counseling, advising, matriculation, and other critically important topics for student development and success. The Matriculation Advisory Committee produced the Matriculation Plan for 2012-13 positioning the college to fully implement the Student Success Act of 2013 |Standard II: Student Learning Programs and Services 238 [West Valley College Self Evaluation Report] March 2014 requirements. (2B.3.c.12) This committee is now the Matriculation task Force and is part of the newly formed Student Success The Vice President of Student Services attends pertinent trainings and regional matriculating meetings and disseminates this information regularly back to the campus. Through the Matriculation Task Force, on-going, campus-wide training sessions are conducted to provide matriculation information to faculty, staff and administrators. Ongoing, campuswide training sessions to provide matriculation information to faculty, staff and administrators: Flex day presentations to all campus on Student Success Act Flex day meetings with Student Services Division where matriculation information is disseminated Flex day meetings with Division Chair Council where matriculation information is disseminated Ongoing meetings with Student Services Division where matriculation information is disseminated Ongoing meetings with Division Chair Council where matriculation information is disseminated Counseling staff are well trained and qualified professionals. Through the Student Services bi-annual retreat, as well as counseling meetings, counselors are trained with new initiatives, regulations, legislative mandates, and other student development and success related interventions, methods of instruction, and advising tips. New Counselor Training is provided when the counselors are hired. Assigned mentors meet with them throughout their first year of employment to help familiarize the new employee with information necessary to perform their job duties and to understand the tenure process. In addition, new counselors will shadow more experienced counselors and/or observe the classes of seasoned counselor/instructors. Course syllabi are shared with newly hired counselors, as is counseling information and protocols, during the mentor meetings and counseling in-service meetings. Counselors attend CSU and UC transfer workshops twice a year to receive updated information to facilitate the transfer counseling that students need. All College Day, which takes place two times per year on the first day of each semester, further serves to provide training for faculty through inservice presentations. Self- Evaluation The college meets this standard. The quality and design of counseling services are assured through the mission of the college as well as WVC’s annual goals and |Standard II: Student Learning Programs and Services 239 [West Valley College Self Evaluation Report] March 2014 objectives (Strategic Plan) development process as well as regular and systematic assessment. Many of the goals of counseling are informed by the Matriculation Plan which was updated during 2012-13 academic year. Each of these reports contained components to assess current services and implement changes where necessary. Steady progress has been made with the planning agenda and goals laid out in the reports. In addition, the counseling department executes SLO/A and assessment as part of the Integrated Planning and Resource Allocation process to aim for sustainable continuous improvement cycle of their operation. Actionable Improvement Plans None Evidence 2B.3.c.1 Student Services Program Review http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/SS_SLO_WV_Fall _2012_Final_Report.pdf 2B.3.c.2 Student Success Implementation Plan http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/Student_Success _Act_Implementation_Update_10-17-13.docx 2B.3.c.3 Counseling webpage http://westvalley.edu/counseling/ 2B.3.c.4 First Year Experience Flyer http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/First_Year_Experi ence_Flyer_Fall_2013.pdf 2B.3.c.5 CalWORKs http://westvalley.edu/services/academicsuccess/calworks/ 2B.3.c.6 EOP&S http://westvalley.edu/services/academicsuccess/eops/index.html 2B.3.c.7 Student Services Point of Service Survey http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/ss_pos_survey_r eport_2012.pdf 2B.3.c.8 Broadening Student Life Survey http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/broadening_stud ent_life_survey_results.pdf 2B.3.c.9 Early Alert Data http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/Early_Alert 2B.3.c.10 Mental Health Initiative Presentation http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/Mental_Health_I nitiative_Presentation.pdf 2B.3.c.11 Health Services Activities http://westvalley.edu/services/student- |Standard II: Student Learning Programs and Services 240 [West Valley College Self Evaluation Report] March 2014 development/health/index.html 2B.3.c.12 Matriculation Plan 2013-13 http://www.westvalley.edu/committees/Accr editation/2013/evidence/2b/Matriculation_Pl an_rev_Spring_2013.pdf Standard IIB.3.d The institution designs and maintains appropriate programs, practices, and services that support and enhance student understanding and appreciation of diversity. Descriptive Summary West Valley College has a long-standing commitment to diversity, as evident in the college’s strategic goals, and Institutional Learning Outcomes. As identified in the WVC Institutional Learning Outcomes: VII. Global Awareness and Diversity, the college strives to ensure that students will be able to: a) Explain the sensitivity and skills needed to live and work in diverse local and global communities and b) Explain how one or more of the following affects life experiences and social responsibilities: ability, race, ethnicity, class, gender, sexuality, and other markers of social identify. WVC’s academic framework and student services support stem from these principles. To earn an associate degree from West Valley College, students must complete a three-unit Area F cultural diversity course. A wide range of courses in varied disciplines across college contain instructional contents and educational activities that raise awareness and appreciation of diversity, including gender, race, age, ethnicity, disability, sexual orientation, language, religion, and socio-economic status. The West Valley College Global Citizenship Committee (a sub-committee of the WVC Academic Senate) founded the WVC Citizenship Center in January 2007. (2B.3.d.1) The center promotes global awareness by functioning as a resource where students, faculty, staff, administrators, and the surrounding community find information and participate in diverse multicultural activities. It further helps to implement the Student Equity Plan, to address issues of recruitment, retention, persistence and success, and facilitates needed conversations about diversity within the United States. The center’s programs support the processes by which students |Standard II: Student Learning Programs and Services 241 [West Valley College Self Evaluation Report] March 2014 learn about interdependence in our world and prepare for successful integration into varied societies. The Global Citizenship Committee constantly enriches the campus through a variety of activities, some of which include a panel of Egyptian scholars who spoke of the recent events in Egypt, a screening of Miss Representation with a conversation with director Jennifer Siebel Newsom, a conversation with Cuban author Christina Garcia, and a faculty presentation of volunteer efforts through Habitat for Humanity. (2B.3.d.2)The Global Student Club also holds events on campus that embrace the diverse nature of our students. Such events include a presentation titled “Global Visions of Beauty” and an open microphone evening of legends from around the world. Faculty ensure that students are the center at these multicultural, international, and diverse events and activities. Participation in such events and activities is often tied to their coursework. Thoughtful and reflective discussion led by faculty or peers occurs in respective classrooms relative these topics to enhance awareness and appreciation of diversity. The college designed an institutional approach to creating educational experiences for students that are critical to their understanding and appreciation of diversity and multicultural issues. In 2007-2010, West Valley College and San José State University students had the unique opportunity to spend one semester at Brazilian universities located in the States of Minas Gerais and Amazonas. (2B.3.d.3) The California-Brazil Business & Education Consortium fosters the advancement of technical expertise and cultural understanding to help prepare students to work in an international context and contribute to their long-term involvement in trade between the U.S. and Brazil. The program is funded by FIPSE, Fund for the Improvement of Postsecondary Education, in the U.S. Department of Education, and CAPES, in Brazil's Ministry of Education. In 2010, The WVMCCD Board of Trustees designated funding for WVC to recruit and increase number of international students. A counselor who serves the international student population travelled extensively to Asia and successfully recruited students, an effort that raised West Valley College’s international student population to 90; although in 2012 the number has dropped to 62. (2B.3.d.4) Global Education is closely connected to the achievement of the underrepresented population at West Valley College. In fall 2011, at All College Day, the WVC president presented data showing the achievement gap between the Latino, African American and American Indian student populations and the White and Asian student populations both statewide and at WVC. (2B.3.d.5) It was clear that the |Standard II: Student Learning Programs and Services 242 [West Valley College Self Evaluation Report] March 2014 same achievement gap that exists in the state exists at WVC, and this achievement gap occurs in all departments at WVC. This data prompted the creation of the Student Equity, Access, and Success (SEAS) committee. WVC staff and faculty volunteered to serve on this committee, and the membership represents different ethnicities from all areas of campus. This committee is charged with keeping student diversity and equity issues at the forefront of college practices. At WVC, the Puente Program helps decrease this achievement gap for many Latino students. Puente is a year-long learning community composed of counseling and English courses. Although the program is open to all students, the counseling and English courses are taught with a Latino emphasis, making the learning community more attractive to Latino first-generation college students who may otherwise feel displaced and marginalized on a college campus where they are an ethnic minority. Puente is a bridge program designed to assist underrepresented college students in developing college skills, personal empowerment, and career exploration, with the end goal of having students transfer to a 4-year university and return to the community as leaders and mentors. The Puente Program fosters an increasingly diverse and inclusive learning community by communicating and building better relationships with the communities it serves; decreasing systemic financial, geographic, academic, physical, personal, and cultural barriers to make the campus more accessible and inviting; and preparing and encouraging students to contribute successfully to our contemporary, multi-cultural society. The SUCCESS Program serves the purpose of recruiting and retaining African American students and assisting in their efforts to succeed at the college. This helps the college-wide goals related to maintaining diversity in the student population and in the college’s curriculum. While the program is open to all students at West Valley and indeed does serve others, it is especially committed to the college’s students of African descent. The intention of the program is to meet some of the specific needs of our African American student population in order to ensure more successful outcomes in their academic careers. Many of the African American students who enroll in the program are first-generation college students, and many face other significant socio-economic limitations that would make a successful journey through college extremely difficult. The SUCCESS Program offers special support services to these African American students, and other underrepresented students, and it fosters inclusion. All student services programs at WVC provide access, retention, and support services for students from multi-cultural and economically disadvantaged |Standard II: Student Learning Programs and Services 243 [West Valley College Self Evaluation Report] March 2014 backgrounds. WVC receives a TRiO grant from the U.S. Department of Education to increase low income, first-generation college students’ chances of staying in college, graduating, and going on to a four-year university. The WVC TRiO Program sponsors MVP (Men Valuing Progress), a support group specifically for males, and a similar Women’s Support Group. Through spring 2012, WVC supported the Educational Transition for Women and Men (ET) adult re-entry program that provided counseling for adult students, most of whom were over age 25 and had a break in their formal education. Due to budget reductions, the ET program was dissolved. Many ET students now receive support through the TRiO program. The Extended Opportunity Programs and Services (EOP&S), Cooperative Agencies Resources for Education (CARE) and CalWORKS programs serve many students from multi-cultural backgrounds. Faculty and staff assist students in Spanish, Farsi, and Vietnamese. West Valley College is committed to helping active duty members of the military, veterans of military service and their spouse or dependents attain their educational goals. The WVC Veteran's Task Force created a Veterans Resource Center to provide support for its Veteran students. All support programs advocate for participants and raise awareness for students and employees about the barriers, academic needs, accomplishments, and contributions of diverse populations at West Valley College. The college’s student activities program provides rich opportunities for students to plan, develop, and implement activities that advance understanding and appreciation of diversity. Following is a sample of the activities: Veteran’s Open House, Disability Awareness, Holocaust Remembrance Day, Women’s History Tea Party, Health Awareness, Autism Awareness, Black History Month, Chinese Lantern Festival, Global Student Club World Legends, Social Justice Event, and Dia de Los Muertos. As an affiliate of the Student Senate, the Inter-Club Council (ICC) serves as the representative governing group for all chartered clubs on campus. A variety of chartered clubs gives students the opportunity to share cultural experiences and values with other students. Club membership is inclusive, non-discriminatory, and open to all students who desire to participate. Clubs having a central focus on cultural appreciation include: Global Student Club, African American Student Union, Gay-Straight Alliance, and Oasis Christian Fellowship. (2B.3.d.6) West Valley College takes a team approach in its outreach endeavors. The Outreach Department plays a central role in promoting a diverse, accessible, and welcoming learning environment. The outreach staff specifically reach out to underserved populations in East San Jose, a largely Latino area, and other targeted high schools in Santa Clara County. The outreach office partners with the Disability |Standard II: Student Learning Programs and Services 244 [West Valley College Self Evaluation Report] March 2014 and Educational Support Program office in hosting an annual information night, “On To College Night,” for students with disabilities and their parents to learn about the support programs in place at the college. Outreach is very active in partnering with California Student Opportunity and Access Program (Cal SOAP), an organization that places college counselors in schools that traditionally have seen low numbers of graduates enroll in college. Recruiters stress to potential students that a West Valley College education will enrich their lives in a learning community that embraces their unique experiences, knowledge, and accomplishments. High school outreach activities include group presentations about admissions, registration, and financial aid and an annual on-campus High School Day. These activities are designed to address academic, cultural, geographical, financial, physical, and personal barriers that may prevent students from accessing or even envisioning a community college education. A bilingual EOP&S recruiter also visits East San Jose high schools and assists students with college and EOP&S applications, registration, financial aid processes, and referrals to student services programs. The WVC Outreach Office, in partnership with Boynton High school, also provides a K -16 learning program to assist students with behavioral/discipline challenges to get back on track to graduate and enroll in college. West Valley College further serves a diverse demographic through its online course offerings. The college steadily increased course offerings in online mode that address issues of diversity for those students who are not able to physically be on campus. WVC has had a 6.3% increase in distance education FTES as a percentage of total FTES. In 2007-2008, our distance FTES was 11.4% of our credit total. In 2012-2013, it had increased to 17.7%. Self-Evaluation The college meets the standard. In fulfilling its Institutional Learning Outcomes and Goals and Objectives of 2013-2014, WVC provides services, programs, and events that help students to understand and appreciate the diversity of the world in which they live. In addition the diversity of the staff, faculty, and administrators, along with the student centered collaborative work in which they engage, provides a daily example of the value of – and appreciation for – diversity which is a hallmark of WVC. Actionable Improvement Plans None. |Standard II: Student Learning Programs and Services 245 [West Valley College Self Evaluation Report] March 2014 Evidence 2B.3.d.1 Global Citizenship Committee http://www.westvalley.edu/committees/Global_Ci tizenship/activities.html 2B.3.d.2 WVC Global Citizenship Center Activities http://westvalley.edu/committees/Global_Citizens hip/global_events.html 2B.3.d.3 California-Brazil Business & Education Consortium Program 2B.3.d.4 International Program Numbers –2013 Fact Book; page 18 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2b/2B3d4_fact_book_2013_p age18.pdf 2B.3.d.5 Fall 2011 All College Day Presentation – Achievement Gaps http://www.westvalley.edu/committees/Accredita tion/2013/evidence/2b/SEAS_All_College_Day_Equ ity_Breakouts_Data_August_2011.xlsx 2B.3.d.6 Inter-Club Council List of Clubs http://westvalley.edu/studentactivities/docs/currn ent_club_list11_7_13.pdf http://ca-brazil.blogspot.com/ Standard IIB.3.e The institution regularly evaluates admissions and placement instruments and practices to validate their effectiveness while minimizing biases. Descriptive Summary The college recognizes the importance of evaluation and planning in the cycle of improvement. WVC regularly evaluates its admission instruments and practices to make certain they are effective and to minimize bias. Toward those goals, both West Valley and Mission College implemented CCC Apply as the electronic admission application platform for the district in 2001. (2B.3.e.1) Student Services programs, including Admission and Records, conduct program reviews on an established annual (comprehensive one year and update the other year) cycle, providing an additional opportunity for evaluation and discussion of instruments and practices needing improvement. In addition, Admissions and Records developed Program Learning Outcomes and a meaningful plan to assess them. (2B.3.e.2) Specific work in the Admissions, Assessment, Placement, and Evaluation areas are noted below. Admissions: The Admissions and Records Office (A&R) begins the matriculation process, starting with information provided to students through our Outreach Office. |Standard II: Student Learning Programs and Services 246 [West Valley College Self Evaluation Report] March 2014 Individual staff members in the Admissions & Records Office speak Spanish, Russian, Farsi, Vietnamese, and French. They are available to converse individually with students in their language of choice and assist them with the application process. In addition, the DESP Office has special software to assist visually impaired students view the college application Students have the option of completing a paper application (in person, mailed or faxed) or an electronic application through the California Community College Apply (CCCApply) system which is accessible from the WVC website. (2B.3.e.3 ) The paper application is reviewed annually in order to verify that our application meets the required state reporting standards. The Admissions and Records Office also reviews and updates the CCC Apply module, so students receive the appropriate response letters via email. Electronic applications are processed using an interface created by the District’s Information Systems (IS). New applicants receive an immediate confirmation email, followed by a separate email that includes their identification number and steps for registering within 24-48 hours. Students that choose to complete the paper application can submit it in person, fax or mail. (2B.3.e.4) Paper applications are also processed within 48 hours, and students who submit paper applications receive their student identification number immediately Such timely responses to students’ applications enables their matriculation process to work efficiently where students proceed to the orientation process in a timely fashion. International (F-1) students have additional admission documentation requirements. These requirements are reviewed annually and updated as necessary. The Assessment Center regularly evaluates its placement instruments to ensure they are in compliance with state requirements. All non-exempt students complete placement testing for Reading, English, Mathematics and English as a Second Language (ESL). This is provided in large group sessions April through August and November through January. Small group testing is also available in the Assessment Center Monday-Thursday afternoons. Schedules are published on www.westvalley.edu/assess and in the schedule of classes, and posted in the Counseling Center. Assessment accommodations are provided for any student who presents a special need that may invalidate assessment results if the assessment were to be given in the standard manner. Accommodations are authorized by DESP and may include modifications in timing, location, and/or manner of administration. (2B.3.e.5) |Standard II: Student Learning Programs and Services 247 [West Valley College Self Evaluation Report] March 2014 Scores of 3, 4, and 5 on Advance Placement Tests can be sent to the Admissions and Records Office in order to grant the student credit and placement into particular courses. Transcripts of previous coursework taken from an accredited institution will also be accepted as a placement instrument into courses with prerequisite requirements. Students having already earned an Associate Degree or higher are also granted certain placement into courses based on their achievement. Multiple measures are used in conjunction with raw test scores for placements in English, ESL, Math, and Reading. The multiple measures may include high school coursework, high school GPA, recency of previous classes, and/or grades in previous coursework. Multiple measures also include other factors that may affect the selection of courses that are appropriate for the student, such as study habits, certainty of educational goals, specific skills, emotional well-being, employment, family or other commitments, health, motivation, self-assessment, and education history. The counseling staff uses multiple measures as outlined in the college catalog. (2B.3.e.6) A challenge process provides students the opportunity to appeal course placements and to provide additional supporting documentation to the relevant academic department for a decision to approve or deny the challenge. The Assessment Center and tools used for multiple measures are regularly evaluated through Program Learning Outcome and assessment process to ensure that tools are effectively and accurately evaluating student’s performance. Assessment instruments are used only for the purposes for which they were developed and validated. In conjunction with guidelines provided by the test publishers and California Community College Chancellor’s Office (CCCCO) standards, the college prepares locally developed documentation about cut scores, norming, and bias predictions. (2B.3.e.7) The validated placement assessments serve to fulfill prerequisites for English, Reading, Math and ESL courses. The college uses the MDTP (math), CTEP (reading and writing), and CELSA (ESL) placement tests that are on the CCCCO list of approved instruments. The locallydeveloped ESL Holistic Essay was submitted to the CCCCO in Spring 2012 for reapproval and received full approval effective until 2018. In light of the implementation of Student Success Act of 2012, the college quickly moved to change the instruments to electronic ACCUPLACER tests as valid instruments for assessment effective spring 2014. (2B.3.e.8) During the fall 2014, Vice President of Student Affairs and Assessment Coordinator led the process to make such a shift. Annual placement data are reviewed to assist the college in enrollment management planning. Data is also used to evaluate the placement process and to |Standard II: Student Learning Programs and Services 248 [West Valley College Self Evaluation Report] March 2014 make curricular decisions. Consequential validation research was completed for Reading in fall 2012. Because of the small number of students, research will continue in spring 2013. Validation research was conducted in spring 2013 for English and Math. The consequential validation research will be used in conjunction with the disproportionate impact research conducted in spring 2012 to determine how placement into WVC courses is aligned with student success. Discussions about the results will occur in spring 2013 with the English, Math, and Reading departments and will provide the basis for recommendations for changes in curricula, placement testing, or other interventions. Self-Evaluation The college meets this standard. Admission and placement instruments are evaluated and validated regularly. Actionable Improvement Plans None. Evidence 2B.3.e.1 CCC Apply https://secure.cccapply.org/Applications/CCCApply/custom _logons/logon.asp?nextpage=/Applications/CCCApply/CCCA pply1.asp?application_id=1693 2B.3.e.2 Admission & Records SLO and Assessment http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2b/A&R_Program_Learning_Outcomes.pdf 2B.3.e.3 Assessment Webpage http://www.westvalley.edu/assess 2B.3.e.4 WVC Paper Application http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2b/paper_application.pdf 2B.3.e.5 DESP Assessment Accommodation http://westvalley.edu/services/academicsuccess/desp/workshop.html 2B.3.e.6 Multiple Measures http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2b/multiple_measures.png 2B.3.e.7 Assessment Validation Research http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2b/assessment_research_spring_2013.pdf 2B.3.e.8 ACCUPLACER Test http://www.westvalley.edu/committees/Accreditation/201 3/evidence/2b/Accuplacer_Implementation_Notes_Timelin es.pdf |Standard II: Student Learning Programs and Services 249 [West Valley College Self Evaluation Report] March 2014 Standard IIB.3.f The institution maintains student records permanently, securely, and confidentially, with provision for secure backup of all files, regardless of the form in which those files are maintained. The institution publishes and follows established policies for release of student records. Descriptive Summary West Valley College follows the state requirements regarding the treatment of student records consistent with the California Education Code sections 76220 and 76232. In addition, district Board Policy 5040 requires the college to maintain students’ educational records in accordance with the Family Educational Rights and Privacy Act (FERPA) of 1974. (2B.3.f.1) In compliance with these policies, a schedule for the retention, scanning in electronic format, and destruction of student records is maintained by Admissions and Records (A&R). (2B.3.f.2) Provisions are made for secure backup of all files including network backups, electronic document imaging, and student data. All student records files are backed up daily and backup procedures are documented electronically and in hard copy. Admissions and Records personnel are trained to ensure that administrative procedures are understood and practiced to maintain student records securely and according to regulations. Standard practices are followed for securing student files and limiting access to authorized staff. Varying levels of access to student records are established based on the employees’ needto-know as a function of position, job duties, and responsibility. Within the Colleague system, password access is tightly protected through strictly enforced protocols. Additionally the ANGEL course management system keeps the student e-mail addresses confidential. To ensure security of the student records, the district’s IS has deployed a multilayered approach for network security and backup of college network-related data and resources. The IS department is responsible for the Wide Area Network (WAN) and Local Area Network (LAN). IS is also responsible for the Student Information System used at WVC. In the event of a suspected security breach, IS follows a set of detailed procedures to assess the situation, create an action plan, and perform a post incident report. (2B.3.f.3) The district network has border routers and firewalls performing security inspections. |Standard II: Student Learning Programs and Services 250 [West Valley College Self Evaluation Report] March 2014 State and federal programs such as Disability and Educational Support Program (DESP), Extended Opportunity Programs and Services (EOP&S), CalWORKS, TRiOStudent Support Services and various Student Services departments such as Health Services, Counseling, Financial Aid, and the Office of the Vice President each handle student records based on mandated requirements that are pertinent to each department and/or for the specific student cohort in addition to BP 5040. Self-Evaluation The college meets this standard. With clearly identified Board Policy (5040) relative to secure maintenance of student records, the college practices accordingly to maintain student records permanently, securely, and confidentially. The college works in conjunction with the district’s IS department to ensure that the secure backup of all files, regardless of the form is maintained. The process for maintenance and/or release of student records is published in the catalog, website, and communicated in person at the Admissions and Records office, as well as each categorical program office. Actionable Improvement Plans None. Evidence 2B.3.f.1 Family Educational Rights and Privacy Act (FERPA) of 1974 http://www.westvalley.edu/services/policy/ferp a.html 2B.3.f.2 Transcripts and Student Records http://westvalley.edu/committees/Accreditatio n/2013/evidence/2b/District_Information_Servi ces_Data_Backup_Procedures.pdf 2B.3.f.3 IS Security Breach Procedures http://www.westvalley.edu/committees/Accred itation/2013/evidence/2b/Security_Breach_Pro cedures.pdf Standard IIB.4 The institution evaluates student support services to assure their adequacy in meeting identified student needs. Evaluation of these services provides evidence that they contribute to the achievement of student learning outcomes. The institution uses the results of these evaluations as the basis for improvement. |Standard II: Student Learning Programs and Services 251 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary West Valley College Student Services has an established practice of completing Program Reviews that inform planning and decision-making. As part of the college’s Integrated Planning and Resource Allocation process and established cycle of evaluation, Student Services ensures that Program Reviews are completed in a timely fashion so that feedback and dialogue can occur within the Student Services Council to make sustainable continuous improvements. (2B.4.1) In addition, Student Services has conducted a number of evaluation and assessment activities that are central to evaluating student needs for effective delivery of program and services. Research has mainly been conducted via on-line or paper-pencil surveys, and large and small focus groups. (2B.4.2) Under the umbrella of the college’s Integrated Planning and Resource Allocation process, the Program Review process is initiated and coordinated by the Program Review Committee. Once Student Services Council discusses the Program Reviews, the information goes back to Program Review Committee for feedback, then become part of the annual report to the Academic Senate and then to the College Council. As part of the non-instructional Program Review process, the Student Services Council along with each Student Services department executes its Program Review in the following areas: Description and mission of the program Program Effectiveness and Efficiency and research tools External Influence to the program (Federal, State regulation, impact, for example) Student Success Act of 2012: o Student readiness o Support for entering students o Incentivize successful student behaviors o Improvement of the education of Basic Skills students o Resource alignment with Student Success Act of 2012 Comparable programs and data at other institutions state-wide Program Learning Outcomes Institutional Learning Outcomes Connection of program/services to the PLO and ILO College Mission and Program mission Outcome assessment of the program/services in the past 3 years Identified improvements per discussion |Standard II: Student Learning Programs and Services 252 [West Valley College Self Evaluation Report] March 2014 Established goals based on the identified discussion Identification of institution-level needs Quantitative measures are included to provide insight on how the program/services are aligned with its mission and is meeting student needs. Program Reviews allow Student Services to evaluate, discuss, plan, and allocate resources based on these reviews. Program Review is well integrated with the Student Learning Outcome and Assessment process which allows its evaluation process to be thorough, systematic, and in consistent with the college’s Integrated Planning and Resource Allocation process. Self-Evaluation The college meets this standard. Through the Program Review and SLO/A process, Student Services Council, department and program meetings, and feedback from students and other college constituencies, program improvements are made to better serve students. All Student Services and staff achieved 100% execution of both Program Review and SLO/A and actively engaged in the ongoing Assessment cycle for continuous quality improvements. Actionable Improvement Plans None. Evidence 2B.4.1 Master Program Review and SLO/A Assessment Calendar http://www.westvalley.edu/committees/Accreditation/2013/ evidence/2b/Master_Program_Review_and_SLO_Assessment _Schedule_01-07-2014_External.pdf 2B.4.2 Student Services Surveys http://westvalley.edu/committees/Accreditation/2013/eviden ce/2b/Student_Services_Surveys |Standard II: Student Learning Programs and Services 253 [West Valley College Self Evaluation Report] March 2014 Standard IIC: Library and Learning Support Services Library and other learning support services for students are sufficient to support the institution's instructional programs and intellectual, aesthetics, and cultural activities in whatever format and wherever they are offered. Such services include library services and collections, tutoring, learning centers, computer laboratories, and learning technology development and training. The institution provides access and training to students so that library and other learning support services may be used effectively and efficiently. The institution systematically assesses these services using student learning outcomes, faculty input, and other appropriate measures in order to improve the effectiveness of the services. Standard IIC.1 The institution supports the quality of its instructional programs by providing library and other learning support services that are sufficient in quantity, currency, depth, and variety to facilitate educational offerings, regardless of location or means of delivery. Relying on appropriate leadership, expertise of faculty and classified professionals, the college Library and other learning support services provide an imperative part of a student-centered approach by creating an effective learning environment that supports students with academic excellence which is consistent with the West Valley College’s mission. In 2011-2012, the Library and Supervised Tutoring Program strategically reorganized its structure to be more closely aligned with the Student Success Act. The Dean of Instructional Technology assumed responsibility for overseeing the Library and Tutorial Program in spring 2012. As of spring 2014, with the retirement of this Dean, the college reorganized its administrative structure and the Library and Tutorial Program began reporting to the Dean of Instruction. The Library and Tutorial Program continues to function effectively in collaboration with campuswide department faculty and support services staff providing quality and variety of educational offerings to the students. Library The West Valley College Library serves a fundamental role on campus in providing student support for student learning and success. As many as 8,400 students visit the library weekly (2C.1.1). In order to successfully achieve the Student Learning |Standard II: Student Learning Programs and Services 254 [West Valley College Self Evaluation Report] March 2014 Outcomes of the program, the library provides a variety of learning spaces, electronic equipment such as PCs, experienced library staff, and access to information in a variety of mediums. With the passage of Measure C in 2012, the Library and Learning Center building is slated for construction in 2018 where service and pedagogical need driven planning and designing will take place during 20142015 academic year. Facilities and Equipment The library is located in the Library building in the north side of the college. This 41 year old 39,550 square-foot facility with a seating capacity of approximately 500 provides ample space for individual or group learning experiences including 8 study rooms, 36 computers for student use, 6 TV/DVD/VCR player stations and other audio equipment for student use, and one technology-enhanced classroom for orientations with 29 laptop computers. The Library is equipped with a wireless network available to all facility users. In 2010, the library purchased new furniture and a display case for the front section of the library. With the addition of the DRIP Coffee Café, also in 2010, the library has become a more inviting place for students to study and collaborate Services Librarians are responsible for selecting materials and resources, maintaining the collection, and supervising equipment use. The collection development librarian has primary responsibility for the collection content with final approval from the Dean of Instruction. Librarians receive information about student learning needs by working closely with instructional faculty and accepting suggestions for purchases, working closely with students with course assignments/research at the reference desk, and serving on the curriculum committee providing library support. Technical services include acquisitions, cataloging, processing and budget managing for all library resources. The Library Reserve Collection supports the curriculum and contributes to student success by making course materials available (on a limited basis) to students. Depending on the number of copies of textbooks (funded by the ASO) we have for an individual course, students can borrow the book for up to two hours at a time for use in the Library or borrow it overnight and return it the next day. Instructors are encouraged to donate or loan course textbooks to augment the limited selection purchased through the Reserve Book Program. The library keeps a tally at the beginning of every semester of those textbooks requested that we don’t |Standard II: Student Learning Programs and Services 255 [West Valley College Self Evaluation Report] March 2014 have on reserve. We attempt to get a copy of the book from the instructor or if that is unsuccessful, we have some limited funds to purchase some textbooks (2C.1.2). The library participates actively in the Books for Food Program sponsored by the Associated Student Government. At the beginning of every semester, students can trade in 10 -30 cans of food for the right to borrow a textbook for the entire semester. Students are asked to donate their books to the program at the end of the semester. These books in turn become part of the Books for Food Program and are thus reused. All of the food is then donated to Second Harvest Food Bank of Santa Clara County. The library is responsible for processing the books, collecting the vouchers from the students after they bring the food to the ASO, and collecting the books at the end of the semester. In fall 2013, there were a total of thirty-four courses that participated in the Books for Food Program (2C.1.3). Circulation Services involve the circulation of library materials, reserve, interlibrary loans, instructional media, and DVDs. It also includes the allocation of group study rooms to students, picking up materials used in the library, and shelving books and other resources. The circulation staff consists of two library media technicians with primary responsibility for its functions; two additional library media technicians who provide backup and support; a few student workers; and one librarian who is responsible for circulation functions as well as having other library responsibilities. The circulation staff is often the first point of contact with the campus community. Circulation staff typically handles circulation of materials, interlibrary loans, overdue and billing notices, computer problems, printer/copier issues, and security gate issues Material and Resources The library collection consists of over 100,000 volumes, 15,000 audio visual items, and 81 current subscriptions. The library provides 24/7 access to more than 12 fulltext database/electronic resources including EBSCO Host, ABC -CLIO, Facts – onFile, and Grove Art online. These databases provide access to millions of articles from journals, magazines, newspapers, and other reference works. The Library also provides 24/7 access to over 13,000 electronic books (e-books) through ebrary, and the EBSCO ebook Collection (accessible through the online catalog). Instructions for accessing the library and extended catalogs are available on the library website. |Standard II: Student Learning Programs and Services 256 [West Valley College Self Evaluation Report] March 2014 Learning Center Tutoring Program and Services The centralized Tutoring Program and Services is located adjacent to the Library and is managed by the Tutorial Program Coordinator. The college’s supervised Tutoring is coordinated by a faculty Tutorial Coordinator to ensure all regulatory mandates for the Supervised Tutoring are met in conducting and providing Tutoring services for the college. Tutoring Program and Services provides free tutoring services and support, student workshops, and independent and group study in various subjects for registered WVC students. The Tutoring program, also recruits and trains new student tutors each semester, providing job opportunities for students during their academic time at WVC. Writing Center The Writing Center provides free peer tutoring for any writing assignment in any discipline at West Valley College. Peer Tutors are mentored and evaluated by Faculty Supervisors who also provide short workshops and instruction, as needed, to assist students and peer tutors alike in improving upon their writing skills. From the time LS110E/apportionment funding was first granted to the Writing Center in the fall 2011 until November of the Fall 2013 semester, enrollment has increased by over 425% (from 74 students to over 400, and climbing). The Writing Center also serves students in over 20 disciplines on campus, with roughly 70% of the students served coming from Language Arts. As we continue offering this free service, we hope to grow in the number of students, disciplines, and courses served in coming semesters, and will keep recruiting, training, and supporting new peer tutors as well in an effort to strengthen their teaching and communication skills and our service as a whole. (2C.1.4) Math Resource Center (MRC) The MRC provides peer and instructor tutoring in all topics of math (with limited help on some classes, such as Statistics). The Center has ten computers for students to work on online math homework, with an additional two side rooms for group study. Students are asked to log in when they enter the MRC in order to track their time spent there: in the fall of 2012 student time totaled 2531 hours, and in the Spring of 2013 students spent a total of 2979 hours. (2C.1.5) ESL Lab and World Languages Lab The ESL Skills Lab offers students in English as a Second Language classes a variety of opportunities and materials to practice English. The ESL Skills Lab, located in the WVC Library, is open to any student in any ESL class. Teachers may also bring entire |Standard II: Student Learning Programs and Services 257 [West Valley College Self Evaluation Report] March 2014 classes into the lab for practice. The ESL Skills Lab is coordinated by a certificated ESL Instructor, (Instructional Lab Faculty), and is open for student use 18 hours per week (Monday-Thursday). Students receive guidance and assistance from a certificated ESL instructor as needed to facilitate student learning. However, the lab is primarily an independent, individualized learning environment. With the guidance of the lab coordinator, students may choose from a variety of materials to enable them to practice grammar and writing such as 1) writing sentences and/or paragraphs and/or 3-5 paragraph essays using the Focus of Grammar series, a computer and writing-prompt program; and 2) practicing editing through books such as The Article Book, Better Writing Through Editing, or Self-Correcting Compositions; 3) reading comprehension; and 4) listening skills. Unlike the World Language Center, which has 37-computers and no room for other activities, the ESL Skills Lab has groups of tables, some computers, but mostly comfortable areas where students can work on their own or join conversation groups. Conversation groups are facilitated by an ESL faculty member or the lab coordinator and are offered to ESL students 5 times a week for 30- to 45-minutes each. Ten to 12 students are often divided in conversation groups to discuss current events or other topics and learn the art of small talk with fellow WVC students of different nationalities. The statistics on student involvement at the ESL Skills Lab are tracked through SARS. In Fall 2012, the ESL Skills Lab was used a total of 1,510 hours, a total of 1,281 individual visits and in Spring 2013, the ESL Skills Lab was used a total of 1,600 hours, a total of 1,326 individual visits (2C.1.6). Originally, this lab was designed for students’ hours-by-arrangement requirements for specific classes in the ESL curriculum, but as of Fall 2013, all attendance statistics are collected for ESL students’ use enrolled in any ESL class. The WVC World Languages Center is a technology-based learning lab in which students of various languages (English as a Second Language, Spanish, French, Russian, German, Chinese and Japanese.) Students can learn and practice a new language at their own pace. The lab provides 37-work-stations with languagelearning software, online language programs, and access to all the audio material for their textbooks. Moreover, the lab uses the unique Sanako language lab software, which allows language teachers to design activities that increase students’ listening comprehension and speaking practice. Some of the functions of the system are as simple as being able to listen to individual students’ speech (without walking around the room), make corrections or comments directly to |Standard II: Student Learning Programs and Services 258 [West Valley College Self Evaluation Report] March 2014 individual students quickly and easily, to more sophisticated functions such as electronically linking pairs or groups of students, sending a model recording or recording students' speaking (individually or in groups), and demonstrating the target language in video and audio formats at all students’ stations. Students can also work individually to digitally compare their speaking ability to that of a native speaker. The World Languages Center is staffed by an Instructional Lab Technician, (80% of full-time, 30 hours per week), who works closely with the ESL and World Languages department faculty. The lab is used as an open lab and a classroom lab throughout the day, Monday-Friday. Teachers are able to bring their entire class into the lab for intense practice or testing. In addition, the WLC has been used for various student and faculty workshops on a variety of software programs. In fall 2012, the WLC served 273 students who completed 7279 hours. Seventy-one percent of these completed more than the required 27 hours (part of hours-byarrangement requirements for their classes.) In spring 2013, the hours-byarrangement requirement was replaced by web-based, publisher-created materials for most of the foreign language students, except Russian and Japanese. The ESL classes with hours-by-arrangement continued through spring 2013. In spring 2013, the WLC served 229 students, for a total of 6528 hours. Currently, the World Languages Center keeps track of whole-class and individual students’ attendance with the SARS check-in system. (2C.1.7) The Technology Center With the removal of Hours by Arrangement (HBA) instruction from all Career Technical Education courses in 2012, the Technology Center located in the Applied Arts and Science building was converted into regular instructional classrooms. In anticipation of the 2018 Library and Learning Center building construction, building planning and design includes discussion among faculty of college-wide supplemental instruction needs, accelerated and collaborative learning models, and new pedagogy that will assure student success. Self-Evaluation The college meets this standard. The Library and Learning Resources Center (LRC) supports the cultural, intellectual, and aesthetic qualities for the College and the surrounding community. The Library and LRC attempt to meet the highest priorities within the limitations of the budget. Despite recent serious budget cuts, library staff succeeded in selecting and maintaining materials and electronic resources to |Standard II: Student Learning Programs and Services 259 [West Valley College Self Evaluation Report] March 2014 support student learning needs with input from faculty, students, surveys, and statistics. Actionable Improvements Plan Plan for Library and LRC/Tutorial Programs and Services building design based on the teaching and learning, support services, and pedagogical needs based on student success. Evidence http://www.westvalley.edu/committees/Accred itation/2013/evidence/2c/20122013_Gate_Count_Library.pdf 2C.1.1 2012-2013 Gate Counts 2C.1.2 Library Course Reserves Form for Faculty 2C.1.3 Books for Food Inventory List, Fall 2013 http://www.westvalley.edu/committees/Accred itation/2013/evidence/2c/Books_for_Food_Inve ntory_List_Fall_2013.pdf 2C.1.4 Writing Center Statistics http://www.westvalley.edu/committees/Accred itation/2013/evidence/2c/Writing_Center_Stats _Fa13.pdf 2C.1.5 Math Resource Center Statistics http://www.westvalley.edu/committees/Accred itation//2013/evidence/2c/Math_Resource_Usa ge_2012-2013.pdf 2C.1.6 ESL Skills Lab Statistics http://www.westvalley.edu/committees/Accred itation//2013/evidence/2c/ESL_Lab_Stats_2012 -2013.pdf 2C.1.7 World Languages Lab Statistics http://www.westvalley.edu/committees/Accred itation/2013/evidence/2c/world_languages_lab _statistics_2012-2013.pdf http://westvalley.edu/library/reserves.html Standard IIC.1.a Relying on appropriate expertise of faculty, including librarians and other learning support services professionals, the institution selects and maintains educational equipment and materials to support student learning and enhance the achievement of the mission of the institution. Descriptive Summary The Library provides resources and services relevant to general information needs; intellectual, personal, and profession growth; cultural development and activities of the college and community. The library Collection Development Policy guides the |Standard II: Student Learning Programs and Services 260 [West Valley College Self Evaluation Report] March 2014 librarians in the selection, evaluation, and deselection of materials (2C.1.a.1). The librarians are largely responsible for selecting and purchasing library materials based on need or recommendation. Faculty, staff, and students are encouraged to suggest library materials for purchase. Librarians work closely with instructional faculty regarding suggested collection purchases. The library works with learning support labs and services to procure and circulate materials specific to the needs of those programs, such as ESL and Basic Skills materials. Working with students and serving on the Curriculum Committee, the Textbook Access Project, and other campus-wide committees allows the library staff to stay informed on the information needs of the campus. The purchase of LibGuides has allowed the library to develop web-based research tools specifically tailored to subject courses and our growing number of online courses. (2C.1.a.2) The Library maintains a computer lab for conducting research, as well as audiovisual equipment for listening and viewing learning materials. There is also a document print station in the library. The library collection consists of over 100,000 volumes, and added 2,184 books in 2011-2012. There are 15,000 audiovisual items, and 81 current subscriptions. The library provides 24/7 access to more than 12 full-text databases/electronic resources including EBSCO Host, ABC-CLIO, Facts on File, and Grove Art Online. (2C.1.a.3). These databases provide access to millions of articles from journals, magazines, newspapers, and other reference works. The Library also provides 24/7 access to over 10,000 electronic books (e-books) through ebrary and EBSCO ebook Collection (accessible through the online catalog). (2C.1.a.4) Beginning with the spring 2014 semester, the library will be offering the EBSCO Discovery Service. This will allow our students and faculty to search a majority of the library’s content with one search. The Discovery Service will simultaneously search our book collection, all our EBSCOHost databases as well as some nonEBSCO content making it easier and faster for our students to meet their research needs. The depth and quality of the collection and services available on site to students, faculty and staff are greatly enhanced by the library’s participation in the Link+ consortium. (2C.1.a.5) Materials from approximately 60 consortium member libraries—18 million titles, 25 million items— may be requested and are delivered within three days to the circulation desk for pickup by the requesting student, staff, or faculty member. In 2012-2013, the library borrowed 3,038 books from other Link+ libraries and filled 2,537 inter-library loan requests to other Link+ libraries. |Standard II: Student Learning Programs and Services 261 [West Valley College Self Evaluation Report] March 2014 The library collection’s strengths are also indicated by the corresponding number of loans made to other libraries. (2C.1.a.6) Each full-time librarian is assigned a section of the collection to evaluate for currency and relevancy to the college’s current curriculum. Interaction with faculty regarding research assignments provides the librarians with the essential framework for acquiring resources relevant to their course and assignments. Any faculty member proposing a new course or revising an existing one must identify the current correction of the text books via Curriculum Committee. In addition, the librarian who sits on the Curriculum Committee recommends additional materials as necessary. This allows the library to be proactive in its support of new curriculum. Circulation staff notifies the librarians when materials have been long overdue, damaged, lost or missing. This allows the librarian to decide whether a replacement is necessary and/or to purchase additional titles related to the field. In addition, librarians evaluate the circulation of their designated subject areas to determine which areas have high or low circulation. Self-Evaluation The college meets this standard. The library continues to provide quality service and resources despite the ongoing financial difficulties faced by the state and college by selecting and maintaining material to support students’ learning needs. By participating in Link+, the library is able to provide students with access to a greatly expanded collection of books that could never be purchased locally. The Supervised Tutorial Center maintains a strong presence on campus serving diverse students learning needs. More than 150 sections of subject matters are supported by the services that Center provides. Along with the Supervised Tutoring Center, subject-focused Writing Center and Math Resource Centers are established in the same manner that meets the Title 5 supervised tutoring requirements. The Center collaborates with many categorical programs and other support programs across campus. (2C.1.a.7) The ESL and World Languages Labs serve a wide range of ESL students who come to West Valley, from those who are just starting their college career to those who are ready to transition to traditional college level classes. Lab coordinators and instructors help students one-on-one at both labs. Some more advanced students |Standard II: Student Learning Programs and Services 262 [West Valley College Self Evaluation Report] March 2014 also take advantage of the Writing Center and register for LS110 to help them with their more advance writing skills. (2C.1.a.8) Actionable Improvement Plans None. Evidence 2C.1.a.1 Library Collection Development Policy http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2c/3.1_policy_selecting_materials_for_libr ary.pdf 2C.1.a.2 LibGuides Link http://libguides.westvalley.edu/index.php 2C.1.a.3 WVC Library databases page http://westvalley.edu/library/databases/index.html 2C.1.a.4 EBSCO Ebook Collection http://0ehis.ebscohost.com.library.wvmccd.cc.ca.us/eds/search/ basic?sid=e9a23871-261f-471b-bfb172bf033cb486%40sessionmgr114&vid=1&hid=109 2C.1.a.5 Link+ Service http://westvalley.edu/library/linkplus.html 2C.1.a.6 2012/2013 Library Collections http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2c/2008-13_Library_Statistics_Totals.pdf 2C.1.a.7 Tutorial Center Statistics http://www.westvalley.edu/committees/Accreditation// 2013/evidence/2c/Tutorial_Usage_Mini_Report_20122013.pdf 2C.1.a.8 Writing Center Course http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2c/Writing_Center_Course.pdf Standard II.C.1.b The institution provides ongoing instruction for users of library and other learning support services so that students are able to develop skills in information competency. Descriptive Summary The primary goal of the library is to provide a learning environment that promotes students’ acquisition of information competency skills. Library faculty members teach information competency/literary skills, which include the ability to access, retrieve, analyze, evaluate, and apply information and to document sources. Information competency instruction is provided through the Library 004: Information Competency courses. |Standard II: Student Learning Programs and Services 263 [West Valley College Self Evaluation Report] March 2014 Beginning in 2002, the Information Competency Task Force, a shared governance body created by the Academic Senate, began a program to build a incremental development of information competency graduation requirement. The first stage was the successful deployment in 2005 of Library 004 – Information Competency, a one-unit course in which students learn how to find, evaluate, synthesize, and communicate information. In addition, students learn about the ethical use of information and also the use of citation styles (2C.1.b.1). As of fall 2013 the course demand continues to be strong as ten sections are offered each semester, and four to five intersession sections every year. The college continued to focus on Library 004 (information competency) course to be the main venue to ensure students develop skills in information competency. Reference Desk Service (Individualized Assistance): Professional Librarians are assigned to the Reference Desk during all library operating hours to provide instruction in using the catalog, the research databases, and to assist students in accessing the print resources and services available to them at the library. The type of reference instruction offered varies according to the information need of the student being served: • • • Students with little or no experience with libraries or students who require instruction in basic library skills receive instruction in how to search the online catalog and interpret the contents of a bibliographic record; learn how the items in the library are arranged and learn how to use a call number to locate library materials. Students also learn how to use the most appropriate technology (email, printing, download, and photocopy) for extracting the information they need. Students who come to the library to engage in research learn how to select a manageable research topic; refine their topics if and when necessary, craft a research topic; and identify the concepts relevant to their queries; they learn how to build search terms and construct queries that are most appropriate for the information source being used. Students who use library reference services are also able to develop their critical thinking skills: students learn how to apply criteria to evaluate the quality of information (credibility, reliability, relevance, and authorship) which helps then identify the value and difference of potential information resources. |Standard II: Student Learning Programs and Services 264 [West Valley College Self Evaluation Report] March 2014 Library Orientation The library also introduces information competency skills through library orientations. These 1.5-hour workshops are scheduled for subject discipline classes and focus on developing research skills based on the particular class’s research project. A total of eighty-seven orientations to over 2,700 students (2C.1.b.2) were taught in the 2011-2012 academic year, a record number for the library. Librarians at the reference desk also teach students multiple aspects of the research process, along with how to retrieve and critically evaluate information via the online catalog and online databases. Critical thinking and information literacy is an institutional learning outcome for the college. The assessment of student learning outcomes in Library 004 and library orientations is in place. The student learning outcome for Library 004 is for students to produce and evaluative an annotated bibliography on a topic of their choice. A comprehensive assessment report for Library 004 was last completed in spring 2011 (2C.1.b.3). A rubric is used to grade the bibliographies and to measure how well students accomplish the specific performance indicators. The library also conducts post-orientation surveys on a periodic basis (2C.1.b.4). Students are asked to self-assess their knowledge of specific learning objectives before and after the orientation. In addition, librarians are regularly observed at the reference desk as part of the faculty evaluation process. An observation and feedback form is completed and reviewed with the observing faculty member. Self-Evaluation The college meets this standard. The library has succeeded in extending its reference services to users beyond the library’s physical space via electronic communication. The outreach librarian meets with online instructors to demonstrate access to the college’s electronic resources. At the request of individual instructors, a LibGuide is created for a specific course. This acts as the “front door” to the library for our online students. Students can request assistance by a librarian through our “Last Resort” contact form which is checked throughout the day. Course-related orientations have become more in demand in the last few years. Offering tailored rather than general instructional session orientations requires more intensive preparation time for the librarians but these sessions are more |Standard II: Student Learning Programs and Services 265 [West Valley College Self Evaluation Report] March 2014 effective. Students respond more positively and are more engaged when the content of a session is relevant to their specific research assignments. Actionable Improvement Plans The college plans to address how best to infuse information competency into an overall teaching and learning context to ensure that students learn such skills and knowledge. Evidence 2C.1.b.1 Library 4 Course Outline http://www.westvalley.edu/committees/Accreditation/2013/e vidence/2c/Library_004_COR.pdf 2C.1.b.2 Library Orientation http://westvalley.edu/library/orientations.html 2C.1.b.3 SLO/A Assessment for Library 4 https://www.surveymonkey.com/sr.aspx?sm=k7j4naZ9_2fdR3 xOPF5RInvQR_2fgwoM_2fyyMf2W3rR7Ou3w_3d 2C.1.b.4 Post Orientation Survey http://www.westvalley.edu/committees/Accreditation/2013/e vidence/2c/slo_survey_for_orientation_2012.pdf Standard II.C.1.c The institution provides students and personnel responsible for student learning programs and services adequate access to the library and other learning support services, regardless of their location or means of delivery. Descriptive Summary The institution provides students and personnel responsible for student learning programs and services adequate access to the libraries and other learning support services. Library staffing consists of four full-time faculty librarians, four full-time library technicians, several part-time faculty and student workers, depending on budget availability. The Library and the Reference Desk are open during the fall and spring semesters, Monday through Thursday, 8:00 a.m. to 7:30 p.m., Friday 8:00 a.m. to 12:00 p.m., and Saturday 12:00 to 4:00 p.m. Library materials consist of non-circulating reference materials, the circulating general collection (print and non-print), reserve materials based on our curriculum and electronic databases. (2C.1.c.1) Electronic resources, such as e-books and periodical databases, are accessible to off-campus students, faculty, and staff via the library’s website. Students are able to access print books in the Mission College collection by requesting delivery via our shared catalog system. Collections outside the district are available through the Link+ Consortium, an inter-library loan |Standard II: Student Learning Programs and Services 266 [West Valley College Self Evaluation Report] March 2014 program consisting of academic and public libraries located in California and Nevada. Access to these collections for distance learners is made easier through the Link+ “visiting patron and pickup anywhere” option. Despite statewide cuts to Instructional Equipment and Library Materials IELM and Telecommunications and Technology Infrastructure Program (TTIP) funds for community college libraries, WVC database offerings have grown since 2007 thanks to the negotiating efforts of the Community College Library Consortium (CCLC). In 2011, the CCLC was able to secure a statewide subscription to Academic Search Premier, a periodical database, allowing the remaining budget to be pinpointed for the purchase of databases that would assist our curriculum in a number of different subjects. These sources are available 24/7 for faculty, staff and student use via the Web. Online databases are listed below and those that were acquired in the last six years are marked with an asterisk: • • • • • • • • • • • • • • Academic Search Premier (EbscoHost)* Literary Reference Center CQ Researcher Facts on File American Indian Experience* Issues: Controversy and Society* Ebrary (e-books)* CollegeSource Online Ferguson’s Career Guidance Center* CountryWatch Rand California Oxford Art Online AccessScience* Auto Repair Reference Center* The following databases will be added in spring 2014 with the new EBSCO Discovery System: • Academic Search Complete • Biography Reference Center • Business Source Complete • Career Library • Entrepreneurial Studies Source • International Bibliography of Theatre & Dance with FT • Points of View Reference Center |Standard II: Student Learning Programs and Services 267 [West Valley College Self Evaluation Report] March 2014 • • • Science Reference Center Vocational Studies Complete Literary Reference Center Plus Library services are posted online at http://www.westvalley.edu/library/. The library has a prominent link on the college’s main webpage. Other remote access points include: A link to library resources from all ANGEL courses, the college’s distance learning course management system. All faculty and students have access to ANGEL whether their class is in person or online. West Valley College Portal (WVCPortal) under the “Support Services” area E-mail reference and telephone reference Library research guides (LibGuides) specifically tailored for certain classes and subject areas The library takes a proactive approach in developing tutorials for distance learning students. Short video tutorials are available on how to search the online catalog and more popular databases. These can be viewed at our YouTube channel: http://www.youtube.com/user/wvclibrary/videos?view=0. These videos are being incorporated into subject and class specific research guides for distance learning students. The Library is part of the campus-wide wireless network. This has allowed students with mobile devices to easily connect to services and has extended our on-campus reach. In addition, it has alleviated the lines to access our 29 public computers. In addition, the Library also has a smart classroom, which is used primarily for the library orientations. Currently, we have 29 Apple laptop computers available for students enabling them to have hands-on practice with a librarian available to demonstrate and answer individual questions. Wireless printing is available for students from the public computers and their own laptops. The library has one laser printer with a dedicated computer for requesting the printouts. Two photocopy machines are also available for students to use. The photocopy machines and printer are rented from Pinnacle. The company pays for all of the supplies and maintenance of the machines. Disabled student access is available via an adjustable computer table and two disability-accessible computers, a scanner with special needs software, and closedcircuit television magnifier reader for print. The disability accessible computers are |Standard II: Student Learning Programs and Services 268 [West Valley College Self Evaluation Report] March 2014 equipped with Jaws, Kurzeil 3000 and Dragon Naturally Speaking. In addition all of the library videos are captioned and created using Section 508 compliant software. The library is comprised of three other learning resource areas: The Writing Center, ESL Skills Lab, and Tutorial Services. The Writing Center is open to all students on campus who need assistance with their writing, reading, studying, and keyboarding skills. Students can register for a free half unit class called LS110: Supervised Tutoring with an instructor’s referral. The ESL Skills Lab is open to English as a Second Language student on campus who require assistance with grammar, vocabulary, listening, reading, spelling, and writing. Students register for a half unit ESL 975 class and come to the lab for two hours every week for the entire semester. The Tutorial Center is open to all enrolled students on campus. Depending on the subject to be tutored, the student can take advantage of drop-in tutoring for Math, Chemistry, Physics or Economics. Students share the tutors who are on duty with the other students in the drop-in area. Students can also schedule individual tutoring or group tutoring in a number of other subjects. All of these areas are accessible to students with disabilities. Each of these learning services collects data on service usage and subsequently adapts their schedules according to their findings. The Library uses usage data to determine when to be open and what services to provide. (2C.1.c.2) Data collected by Tutorial Services help in identifying where to market their offerings, what services to offer, and when to schedule tutors for specific courses. (2C.1.c.3) Services are publicized via websites, postings in the WVC Catalog, and fact sheets distributed across services. Self -Evaluation The college meets this standard. At the time of the last self-study, the Library had four service points: Circulation, Reference, Periodicals and Audio/Visual. The Periodicals Desk was closed in 2010 and the photocopier machines and printers that were next to the Periodicals Desk were moved to the Audio/Visual area, reducing the number of staff needed, but maintaining as much convenience as possible for the students. The library staff has leveraged social media, online services, and free or inexpensive software to promote our services to students, faculty and staff, regardless of their location or means of delivery. While comments on the Student Accreditation Survey identified the need for more open hours, 67% agreed or strongly agreed that library resources and services are appropriate to support students’ educational goals. (2C.1.c.4) |Standard II: Student Learning Programs and Services 269 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans None. Evidence 2C.1.c.1 Library Website http://www.westvalley.edu/library/ 2C.1.c.2 Library Services http://westvalley.edu/library/index.html 2C.1.c.3 Tutorial Analysis http://www.westvalley.edu/committees/Accreditation//2 013/evidence/2c/Tutorial_Usage_Mini_Report_20122013.pdf 2C.1.c.4 Student Accreditation Survey pg11 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/2c/Accreditation_Student_Survey_Report_ 2012_page11.pdf Standard II.C.1.d The institution provides effective maintenance and security for its library and other learning support services. Descriptive Summary The 41 year old library building is located in the north central part of the campus. (2C.1.d.1) The Library building contains several departments/units: Digital Music Classroom, ESL Skills Lab, Library, Printing Services, Tutorial Services, Writing Center, and TV Office. (2C.1.d.2) Each department/unit maintains key access to its own non-public areas. The sprawling building can be split into geographical areas: east and west. On the east side of the building the following are located: Digital Music Classroom, Printing Services, TV Studio, and the Writing Center computer labs all have doors that are locked during non-business hours. On the west side of the building are the ESL Lab, Library, and Tutorial Services. Tutorial Services has a public entrance that is located on the outer part of the building, while an interior door is used to enter the Library from within the Tutorial Services area. The ESL Lab is entirely open to the building interior with entrances and exits leading to both the Writing Center and the Library. The Library’s two entry points are the shared entrance with the ESL Lab/Library Audio-Visual area and the main entrance. The shared entrance has a 3M™Library Detection System (electromagnetic). Books and items with the 3M™ tattle tape stripes, if not desensitized during checkout sound an alert if the patron leaves through the gate with the items. During closed hours this entrance is cordoned off by a one-foot high expandable wooden gate with a hook latch. |Standard II: Student Learning Programs and Services 270 [West Valley College Self Evaluation Report] March 2014 The institution provides increased security for critical learning services areas on campus which house expensive and/or critical equipment: specifically the systems utilized are video recording and monitored security alarms. In the east side of the Learning Resource Center a monitored security alarm system, as well as a video recording system is utilized to protect the Digital Music Classroom, TV Studio/Control Room, and AV support areas. These areas (east side of Library) not only house expensive computers and video editing equipment, but also high-end TV studio cameras and racks of AV/Video equipment/servers. The security alarm systems are contracted primarily through Sonitrol, which not only triggers an alarm when a door is opened without turning off the alarm, but also has microphones to listen in on activity after an alarm has been triggered. Public access computers located in rooms that cannot be locked are secured to tables; laptops are locked within a Breford TL474LL/A 32 Laptop Mobility Cart and behind the locked smart classroom door when not in use. Student computers are maintained and updated by Instructional Technology Support Services (2C.1.d.3), while staff computers are maintained by the district Information Systems Support staff. (2C.1.d.4) Computers are obtained through campus technology upgrade programs and also the WVC Integrated Planning and Resource Allocation process which includes budget and resource allocation based on SLO/A Assessment and Program Review. (2C.1.d.5) Library student, staff computers, and computer systems are maintained by the systems librarian in conjunction with the district Information Systems Support staff. Access to library subscription services is restricted to authorized users through a proxy service provided by Innovative Interfaces Inc. (III), an integrated library system. The Library and Writing Center utilizes Pinnacle Printing Services for student printing and photocopying. Printers, copy machines, and the computer print point/server are maintained by Pinnacle. There is currently no dedicated safety phone in the library building. In spring 2012, the Student Health Services Community Resource Coordinator presented “Assisting Emotionally Distressed Students” for library staff. During fall 2012, library staff participated in a “Shooter on Campus” training session presented by the District Emergency Services Coordinator. The training session was held in the library classroom and other library building units were invited to participate. In spring 2013, the library will participate in a Triage Workshop to be held in the library classroom, other library building units will also be invited. |Standard II: Student Learning Programs and Services 271 [West Valley College Self Evaluation Report] March 2014 While the Library and Learning Resource Center are slated for construction in 2018, most of the chairs are original to the 41-year old building and greatly in need of replacement. In 2011, the Library received a Land Corporation grant to create a modern space for group activity in the north entrance area. With the grant, the furniture was replaced with updated and functional furniture for students. In addition, a corner section of the north entrance flooring was replaced with linoleum to creating a casual café area where students may congregate. The college plans to ensure that sustainable and effective maintenance, as well as security for the new Library and Learning Resource Center be the highest priority for the new building construction plan. Self-Evaluation The college meets this standard. Library and Learning Resource Center staff has an integral role in noticing any issues or problems with the library building. The staff maintains open communication with Campus Police, Campus Maintenance Department and Campus Custodians whenever issues or problems arise. Security is maintained for the Library and Learning Resource Center, and its collections, through staff oversight and a variety of electronic safeguards, including locking systems, sensors and passwords. Actionable Improvement Plans None. Evidence 2C.1.d.1 Campus Map http://westvalley.edu/maps/kiosk/ 2C.1.d.2 Library map http://westvalley.edu/library/map.html 2C.1.d.3 Instructional Technology Support Services http://www.westvalley.edu/academics/instru_tech/ 2C.1.d.4 District Information Systems Department http://wvm.edu/group.aspx?id=174 2C.1.d.5 Integrated Planning and Resource Allocation Diagram http://www.westvalley.edu/committees/Accreditation/integr ated_planning_diagram.html |Standard II: Student Learning Programs and Services 272 [West Valley College Self Evaluation Report] March 2014 Standard II.C.1.e When the institution relies on or collaborates with other institutions or other sources for library and other learning support services for its instructional programs, it documents that formal agreements exist and that such resources and services are adequate for the institution's intended purposes, are easily accessible, and utilized. The performance of these services is evaluated on a regular basis. The institution takes responsibility for and assures the reliability of all services provided either directly or through contractual arrangement. Descriptive Summary The Library relies on several library vendors to support library services. The Library maintains and reviews written contractual agreements annually. Vendors are evaluated at the time of renewals or if issues are raised (by staff or students) with the service, this is done during departmental meetings. (2C.1.e.1) Among the vendors are Innovative Interfaces Inc., Online Computer Library Center, Link+, the Community College Library Consortium, Pinnacle, Califa Library Group, the National Cooperative Purchasing Alliance, and Drip Coffee. Innovative Interfaces Inc. (III): the vendor that supplies the electronic circulation system for the Library, providing public access to the catalog and databases from both on and off-campus. III also stores data and automated system backup on their server. This technology allows the Systems Librarian to do annual upgrades and to capture various usage statistics for analysis and planning. Online Computer Library Center (OCLC): the non-profit organization provides cataloging records that make inter-library searches and requests possible. OCLC is also a research organization providing useful statistics and billing information on a monthly basis. Link+: The WVC Library is a member of a consortium of 61 (currently) participating libraries in California and Nevada. If an item is unavailable locally, patrons may check the Link+ catalog and request the item from one of the Link+ libraries, which is then received in 2 – 4 business days. The library keeps statistics on materials borrowed and loaned to other Link+ libraries. Library faculty and staff participate in user group meetings. The Community College Library Consortium (CCLC): the Library’s resource for most of the electronic databases and periodicals. During the |Standard II: Student Learning Programs and Services 273 [West Valley College Self Evaluation Report] March 2014 last year of state-wide budget cuts, CCLC was able to broker a contract with EBSCO, an electronic database subscription service, for the community colleges in the consortium at a discounted fee. The Acquisitions Librarian monitors the subscriptions and licensing agreements with CCLC and collects and reviews monthly usage statistics. Pinnacle: the vendor provides two photocopiers (including toner and paper), two networked and Wi-Fi printers, change machine, and copy-card dispensers for students to use. The company owns and maintains the equipment, collecting the revenues. Statistics kept by Pinnacle are faxed to the Library monthly. If revenues exceed 130,000 copies, the excess is sent by check to the WVC Library, which helps to defray other overhead costs. Califa Library Group: Houses the WVC digitized archives. The library received a start-up grant in 2010-11 to train our archives librarian, purchase a scanner and supplies, and pay for the initial cost of uploading 200 images onto the Califa website. Connect to our digitized archives via our Archives page: http://westvalley.edu/library/archives/ The National Cooperative Purchasing Alliance (NCPA): is a national government purchasing cooperative working to reduce the cost of goods and services for public and educational agencies. One of our suppliers of library materials is contracted with the NCPA, allowing us to make purchases at a discounted price. Drip Coffee: In September 2011, Drip Coffee café was set up in the library, which has helped to attract students to the library and eliminated the need for them to trek across campus for a beverage or snack. The library receives a percentage of the Drip income. Self -Evaluation The college meets this standard. Vendors are evaluated at the time of renewals, or if issues are raised (by staff or students) with the service evaluation is done during departmental meetings. (2C.1.e.1) All contractual agreements are functioning well, evaluated annually, and are adequate for the Library’s needs. Actionable Improvement Plans None. Evidence 2C.1.e.1 Pinnacle Discussion http://www.westvalley.edu/committees/Accreditation/2013/evidenc e/2c/030311_Library_Staff_Meeting-Pinnacle_Example_Summary.pdf |Standard II: Student Learning Programs and Services 274 [West Valley College Self Evaluation Report] March 2014 Standard II.C.2 The institution evaluates library and other learning support services to assure their adequacy in meeting identified student needs. Evaluation of these services provides evidence that they contribute to the achievement of student learning outcomes. The institution uses the results of these evaluations as the basis for improvement. Descriptive Summary Tutorial Services and the Library complete reviews through the formal West Valley College program review process. The Library and Tutoring Services also develop student learning outcomes and use institutional research data to assess their services. The program review process specifically addresses access, use, and relationship to intended student learning outcomes. Tutorial Services completed its non-instructional program review in October 2010, (2C.2.1) and the Library also completed both non-instructional and instructional program reviews in 2010 and 2013. (2C.2.2, 3) With the closing of the Technology Center in May 2013, a hardware and software migration was planned and executed. Computers with specialized software such as AutoCad, AutoDesk, C++, Nutritionist Pro and others were moved to the Tutorial Center. The library received twelve computers with Microsoft Office and internet access to help alleviate lines for public computers. This sharing of the Technology Center assets has helped to consolidate the areas on campus where students could go to get assistance with class work. The old Technology Center was across campus whereas now these services are under one roof—The Learning Resource Center. The Library uses surveys, comment cards/e-mails, and other statistics to evaluate its services. Tutorial Services conducts end-of-the-year surveys and gathers service usage data. This data includes information on student success and retention and assesses where the demand for Tutorial Services is greatest. (2C.2.4) Surveys are the most comprehensive method of assessing use, access, satisfaction, and student learning. The most recent library surveys were carried out during the 2012-13 academic year. The student survey was distributed to approximately 9,663 students who had provided the college with e-mail addresses; a total of 830 surveys were returned for an eight percent return rate. Of the 830 responses, 551 (66%) take in-person classes only, 224 (27%) take a combination of in-person and online courses, and 55 (7%) take online classes only. Of the respondents who used and rated library services on campus, 71 percent agreed or strongly agreed that the |Standard II: Student Learning Programs and Services 275 [West Valley College Self Evaluation Report] March 2014 levels of service at the circulation desk were satisfactory, and 64 percent agreed or strongly agreed that the levels of service at the reference desk were satisfactory. (2C.2.5) At the same time, the faculty and staff library survey was administered. It was distributed to all faculty and staff having a district e-mail address. The survey went out to full-time and part-time faculty and staff; seventy-nine surveys were returned. Overall, faculty and staff respondents were highly satisfied with various library resources and services. In almost all cases, 50% to 60% indicated they either “Strongly Agree” or “Agree” that they were satisfied and 40% to 50% indicated “No opinion or not applicable.” Strongest levels of satisfaction were applied to services provided by library media technicians (71%), services provided by faculty librarians (71%), Book Checkout Desk Service (60%), handling of reserve materials (56%) and online catalog (52%). In addition, many of the comments were in praise of library staff and showed a high level of gratitude for the services that are provided by the library. Comments also indicated a need for a newer, brighter space and better training of associate librarians at the reference desk and for those associates that give orientations. (2C.2.6) During October-November, 2012, surveys evaluating student learning outcomes from the library orientations were distributed to 174 students following their class orientations. Responses were received from 151 of the 174 for an 86 percent return rate. All students were “Very confident” or “Somewhat confident” that they could locate books through the West Valley Library Catalog (100%) or Link+ (96%), periodical articles using Academic Search Premier (95%) and web sites (98%). Students appeared to be less confident about their ability to evaluate web pages with 56 percent indicating “Very confident”; 34 percent indicating “Somewhat confident”; and nine percent “Not very confident.” This confidence level is attributable to the fact that very few students seem to have been introduced to the ideas and methods for critically evaluating web pages. Students were also less confident that they understood when and how to cite sources with 50 percent stating they were “Very confident”; 34 percent “Somewhat confident”; 14 percent “Not very confident”; and two percent stating they were “Not at all confident.” Time for most orientations does not allow for a thorough teaching of citing sources, which probably accounts for any indications of lagging confidence. Beginning in spring 2013, the library orientation format changed. Laptops on loan from the Fox Center were utilized to create a more interactive learning environment. The orientations are now a mix of lecture and hands-on practice. Students have the |Standard II: Student Learning Programs and Services 276 [West Valley College Self Evaluation Report] March 2014 opportunity to start their research, and the librarian is available to answer students’ questions as they arise. (2C.2.7) Student learning outcomes assessment for tutorial services yielded positive results. The assessment indicated that tutors do not merely give answers to students. Rather, they guide students in the learning process. Results indicated that students excel at learning actively and learning independently. They become more efficient learners as demonstrated through retention and success rates as well as improved grades. (2C.2.8) The combined analysis of program review information, usage data, and surveys resulted in modifications in service, thus improving the connection between learning services and intended student learning. Staff members regularly review goals and objectives and establish new goals, as needed, based on these inputs and others. Evaluations, whether by comment cards, e-mails, or surveys, are received from faculty, staff, and students. Although comment cards and e-mails can be sent by anyone, including the community in general, surveys provide the library and other learning resources the opportunity to solicit information from specific groups as needed. The faculty appraisal process that involves observations and student evaluations also generates feedback and suggestions for improvement. Self-Evaluation The college meets this standard. The Library and Tutorial Center use the results of the program review process, evaluations, usage data, and surveys as a basis for improvement. Student Learning Outcomes (SLO/As) exist for library instruction and orientations and for Tutorial Services. SLO/As have not been developed for other library services. Action Plan None. Evidence 2C.2.1 Tutorial Services Program Review http://www.westvalley.edu/documents/faculty_resources/Progr am_Review/2010-2011_Academic_Year/NonInstructional_Programs/Tutorial_Services/Tutorial_Svcs_Prog_R ev_10-11.pdf 2C.2.2 Library Non-instructional Program Review http://www.westvalley.edu/documents/faculty_resources/Progr am_Review/2009-2010_Academic_Year/2009-2010_NonInstructional_Programs/Library/ |Standard II: Student Learning Programs and Services 277 [West Valley College Self Evaluation Report] March 2014 2C.2.3 Library Instructional Program Review (p. 176) http://www.westvalley.edu/committees/Accreditation//2013/ev idence/2c/instructional_program_review_submissions_page176. pdf 2C.2.4 Tech Center Usage Data 2007-2012 http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2c/tech_ctr_usage_data-2007-2012.pdf 2C.2.5 2012 Library Survey Results Full Report http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2c/library_survey_2012_FINAL.pdf 2C.2.6 2012 Faculty/Staff Library Survey results http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2c/library_faculty_staff_survey_results_12-13.pdf 2C.2.7 2012 Library Orientation Survey Results http://www.westvalley.edu/committees/Accreditation/2013/evi dence/2c/library_student_orientations_survey_results_1213.pdf 2C.2.8 Tutorial Services 1010-2011 Program Review and SLO/A http://www.westvalley.edu/documents/faculty_resources/Progr am_Review/2010-2011_Academic_Year/NonInstructional_Programs/Tutorial_Services/ |Standard II: Student Learning Programs and Services 278 [West Valley College Self Evaluation Report] March 2014 This page intentionally left blank |Standard II: Student Learning Programs and Services 279 [West Valley College Self Evaluation Report] March 2014 Standard III: Resources The institution effectively uses its human, physical, technology and financial resources to achieve its broad educational purposes, including stated student learning outcomes, and to improve institutional effectiveness. Accredited colleges in multi-college systems may be organized such that responsibility for resources, allocation for resources and planning rests with the system. In such cases, the system is responsible for meeting standards on behalf of the accredited colleges. Standard IIIA: Human Resources The institution employs qualified personnel to support student learning programs and services wherever offered and by whatever means, delivered, and to improve institutional effectiveness. Personnel are treated equitably, are evaluated regularly and systematically, and are provided opportunities for professional development. Consistent with its mission, the institution demonstrates its commitment to the significant educational role played by persons of diverse backgrounds by making positive efforts to encourage such diversity. Human resource planning is integrated with institutional planning. West Valley College assures that as an institution it employs qualified personnel to support student learning programs and services to facilitate and improve institutional effectiveness. In partnership with the West Valley Mission Community College District (WVMCCD), the college has procedures that assure employees to be treated equitably regarding regular and systematic evaluation. There are also systems in place to provide for opportunities for professional development. West Valley College is committed to enhancing the significant role played by persons of diverse background. West Valley College encourages diversity. This human resource planning is integrated with institutional planning as developed through the process of participatory governance. |Standard III: Resources 280 [West Valley College Self Evaluation Report] March 2014 Standard IIIA.1 The institution assures the integrity and quality of its programs and services by employing personnel who are qualified by appropriate education, training, and experience to provide and support these programs and services. Criteria, qualifications, and procedures for selection of personnel are clearly and publicly stated. Job descriptions are directly related to institutional mission and goals and accurately reflect position duties, responsibilities, and authority. Descriptive Summary West Valley College assures the integrity and quality of its programs and services by employing personnel who are qualified by appropriate education, training, and experience to provide support for the college’s programs and services. The college adheres to the Faculty Minimum Qualifications as established by the Board of Governors of California Community Colleges as well as minimum qualifications established by the Academic Senate and WVMCCD Board of Trustees. (3A.1.1) All applicants for academic, classified, and management positions are screened by the Human Resources (HR) department to ensure all personnel are qualified for their respective positions. HR supervises all phases of the recruitment process. All hiring committees follow the procedures for selection and recruitment that have been developed by the Academic Senate for faculty positions. (3A.1.2) Procedures developed by Human Resources are followed for management and classified positions. (3A.1.3) HR reviews applicants for minimum qualifications. If an applicant does not meet minimum qualifications and requests equivalency, these are forwarded to the faculty equivalency committee for evaluation. Existing positions help the college operate effectively and smoothly in order to assure the integrity and quality of its programs and services, which are derived from the Institutional Mission as well as goals and objectives. The college develops new positions or makes augmentations to existing positions when the institutional goals and objectives require changes in organizational structure. Existing, new, and/or revised position descriptions are directly related to institutional mission and goals and accurately reflect position duties, responsibilities, and authority. Self-Evaluation The college meets this standard. |Standard III: Resources 281 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans None. Evidence 3A.1.1 WVMCCD Minimum Faculty Qualifications http://www.westvalley.edu/committees/Accreditation /2013/evidence/3a/bp_ap_7120_recruitment_hiring.p df 3A.1.2 HR and Academic Senate Faculty Selection and Hiring Procedures http://www.westvalley.edu/committees/Accreditation /2013/evidence/3a/Faculty_Hiring_Procedure.pdf 3A.1.3 Management and Classified Selection and Hiring Procedures http://www.westvalley.edu/committees/Accreditation /2013/evidence/3a/manangement_classified_selection _process.pdf Standard IIIA.1.a Criteria for selection of faculty include knowledge of the subject matter or service to be performed (as determined by individuals with discipline expertise), effective teaching, scholarly activities, and potential to contribute to the mission of the institution. Institutional faculty play a significant role in selection of new faculty. Degrees held by faculty and administrators are from institutions accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established. Descriptive Summary West Valley-Mission Community College District has developed policies for ensuring that all personnel are qualified by appropriate education, training and experience to provide and support all programs and services. The policies are publicly available and identify criteria, qualifications, and procedures for selection of all personnel. The practices adhere to Education Code Section 70901.2, 70902(b)(7) & (d), and 87100 et seq.; and Title 5 Sections 53000 et seq., and 51023.5; as stated in WVMCCD Board Policy 7120 (3A.1.a.1) and are outlined in the Faculty Recruitment and Selection Procedures Manual (3A.1.a.2) and the Classified and Administrators Recruitment and Selection Procedures Manual (3A.1.a.3); they are posted on the Human Resources’ website. (3A.1.a.4) These policies include, but are not limited to, providing full, objective and equal access for all applicants; actively seeking applicants who demonstrate the required technical expertise, competency, and sensitivity that will enable them to work effectively in a multicultural educational environment; complying with all federal, |Standard III: Resources 282 [West Valley College Self Evaluation Report] March 2014 state, and local laws; ensuring participation by faculty, classified staff, administration, and students in their respective roles throughout procedures so that fair and equitable treatment of all individuals can be assured; ensuring diversity on all screening committees; and maintaining confidentiality throughout the process. Participatory governance plays a pivotal role in the creation of hiring criteria, policies, and procedures. Board Policy 7120 states the Academic Senate and Classified Senate participate in the development, revision, and approval of these policies and procedures jointly with administration. (3A.1.a.5) All positions within the district have detailed job descriptions. In accordance with the district’s recruitment and selection process, each hiring committee reviews the job description and develops appropriate position announcements prior to posting and conducting recruitment and hiring activities. This assures the relativity to the institutional mission and goals, along with the accurate reflection of position duties, responsibilities and authority. (3A.1.a.6) Job descriptions are available for viewing on the Human Resources website. (3A.1.a.7) The state of California establishes minimum qualifications for every faculty discipline area. Applications must possess these minimum qualifications in order to be considered for a position. Every faculty job description emphasizes the importance of instructors being grounded in their subject, knowledgeable of the best pedagogies in their field, committed to student learning and success, and sensitive to the differences among students in a richly diverse campus environment. Faculty must meet minimum qualifications, or the equivalent, as established by the Statewide Academic Senate for California Community Colleges. These minimum qualifications serve as a statewide benchmark for promoting professionalism and rigor within the academic disciplines and as a guide to determine suitability for employment. The importance of effective teaching is clearly indicated in job announcements. The candidates must demonstrate success in effective teaching by including a special, separate statement in their cover letter or resume. In many cases, there are additional supplemental questions that the candidates are required to answer that demonstrate their ability to meet the needs of a diverse student population. District procedures ensure that faculty play a significant role in the selection of new faculty. Roles and responsibilities of faculty participating in the hiring committee |Standard III: Resources 283 [West Valley College Self Evaluation Report] March 2014 process are clearly stated in the Faculty Recruitment and Selection Procedures Manual. (3A.1.a.8) Based on these procedures, faculty are involved in every step of the hiring process: from the formation of the hiring committee with discipline expertise, to the preparation of the job description, recruitment advertising, development of paper screening criteria and rating form, equivalency review, interviews, reference checks, and hiring recommendations. The faculty screening committee includes five members, a majority of whom are subject matter faculty. The screening committee may also include classified, management, and students. The committee’s initial responsibility is to review the application. The screening committee develops paper screening, interview and reference questions, which address the knowledge, skills, and abilities of each applicant, as they pertain to the duties and responsibilities of the position. Many faculty screening committees include a teaching demonstration as part of the screening process. Many classified positions include a skills demonstration as part of the screening process. All screening committee questions are approved by the appropriate vice presidents for content and HR for employment-related information. HR reviews all applications to assure that they are complete, meet minimum qualifications and/or have requested equivalency. For faculty positions, an equivalency process has been established for applicants who do not directly meet minimum qualifications in order to determine equivalence, based on degree equivalence, academic background equivalence, or professional equivalence. The same process is followed for applicants holding degrees from non-U.S. institutions. This process includes a review of transcripts and course descriptions. Per Administrative Procedure 7211, “the Board of Trustees relies primarily upon the advice and judgment of the Academic Senate to determine that each individual employed under the authority granted by the regulations possesses qualifications that are at least equivalent to the applicable minimum qualifications.” (3A.1.a.9) The faculty equivalency process includes review by an Equivalency Committee consisting of: 1. Vice President of Instruction, or designee, from each college 2. Four Academic Senate representatives, two from each college, each serving a two-year term. Terms shall be staggered. A minimum of two faculty members must be present to validate the committee’s decision regarding equivalency |Standard III: Resources 284 [West Valley College Self Evaluation Report] March 2014 3. Up to two (2) ad-hoc full-time faculty members, one from each college in the discipline from which the equivalency has been requested. A fulltime faculty member from a related discipline at the college requesting the equivalency may be recommended as the faculty discipline representative. The job applicant is responsible for submitting the required forms and supporting documents to assert and equivalency. (3A.1.a.10) The process for hiring of associate faculty members is currently under review by both colleges. This is an effort to streamline as well as install a more flexible and efficient hiring process at the college; it is led by Division and Department Chairs supported by appropriate Deans. (3A.1.a.11) The hiring procedures of full-time employees are rigorous and thorough. All positions follow the same process of initial screening of written applications, interviews with the hiring committee, reference checking, final interview and selection. Self-Evaluation The college meets this standard. The college’s hiring process for full-time employees in all categories is thorough and consistent. Actionable Improvement Plans Continue to review associate faculty hiring process and implement new process by fall 2014. Evidence 3A.1.a.1 WVMCCD Board Policy 7120 http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/bp_7120.pdf 3A.1.a.2 Faculty Recruitment and Selection Procedures Manual http://westvalley.edu/committees/Accreditation/2013/evi dence/3a/faculty_hiring_procd.pdf 3A.1.a.3 Classified and Administrators Recruitment and Selection Procedures Manual http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/Classified_Admin_Selection_Procedure.p df 3A.1.a.4 Human Resources Forms webpage http://wvm.edu/documents.aspx?fid=26400&doc=26706& year=0&category=1&excludeyear=1 3A.1.a.5 BP 7120 – Recruitment and http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/ap_7120.pdf |Standard III: Resources 285 [West Valley College Self Evaluation Report] March 2014 Hiring 3A.1.a.6 Faculty Job Announcement http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/faculty.job.announcement.example.pdf 3A.1.a.7 Faculty Job Description http://wvm.edu/documents.aspx?fid=26400&doc=26718& year=0&category=39608&excludeyear=1 3A.1.a.8 WVMCCD Associate Faculty Part-Time Pool Recruitment Process Overview http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/part_time_faculty_pool_recruitment_pro cess_11_12_13.pdf 3A.1.a.9 AP 7211 – Minimum Qualifications http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/AP_7211.pdf 3A.1.a.10 Faculty Job Announcement http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/Faculty Job Announcement with Equivalency Requirement.pdf 3A.1.a.11 Associate Faculty Hiring Process http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/Part Time Associate Faculty Pool Recruitment Process_Rev 11.12.13.pdf Standard IIIA.1.b The institution assures the effectiveness of its human resources by evaluating all personnel systematically and at stated intervals. The institution establishes written criteria for evaluating all personnel, including performance of assigned duties and participation in institutional responsibilities and other activities appropriate to their expertise. Evaluation processes seek to assess effectiveness of personnel and encourage improvement. Actions taken following evaluations are formal, timely, and documented. Descriptive Summary All personnel are evaluated systematically and at stated intervals. Performance evaluations are designed to encourage employee growth and development, and to encourage open and productive communication among supervisors and employees. General evaluation guidelines are laid out in Administrative Policy 7150 (3A.1.b.1) and in contracts negotiated with the respective collective bargaining units: Association of College Educators (ACE) for faculty, Classified Employees Association (CEA) for classified personnel, Peace Officers Association for campus police personnel, and Teamsters Local 856 for supervisory classified personnel. There are written criteria established by the college and district for evaluating all personnel. The criteria include assessing performance of assigned duties, participation in institutional responsibilities, as well as other activities appropriate for the |Standard III: Resources 286 [West Valley College Self Evaluation Report] March 2014 individual’s position. Individuals are assessed to determine effectiveness of personnel and to determine if improvement is needed. The agreements with the employee collective bargaining units and unrepresented employees require employee evaluations by the college. Human Resources coordinates these evaluations in conjunction with college administrators, faculty, and staff to assure that all administrators, faculty, and staff are evaluated in accordance with district policies and collective bargaining agreements. Full-Time Faculty In accordance with the ACE contract, a four-year tenure review process is utilized for tenure-track faculty as reflected in Board Policy 7210. (3A.1.b.2, 3) The purpose of the tenure review period is to give faculty members an opportunity to demonstrate that they meet the performance criteria established. During the fouryear tenure-review period, new full-time faculty is evaluated by a three member Tenure Review Committee whose membership includes two tenured faculty members and an administrative designee. Tenure-track faculty are also assigned to a faculty mentor in the same discipline, if available. Student appraisal surveys are completed for each of the faculty member’s course sections. The administrator/peer evaluation form and the student appraisal surveys contain a set of criteria used to evaluate the faculty member’s performance, as well as a written narrative to describe areas of performance and areas for improvement. Tenuretrack faculty undergo rigorous evaluation, which includes site observations, appraisal surveys, and self-appraisal. A one year performance plan for tenure track faculty is developed by the appraisal team, in consultation with the member, to provide direction and set priorities during the tenure-track faculty’s first years of service. The plan focuses on enabling the tenure-track faculty to become oriented to the college and District, ensuring successful completion of their primary services assignment, and fulfillment of appraisal criteria. Part of this plan is based on appraisal team’s recommendations of the previous appraisal period. Recommendations signed by the faculty under review, are sent each year of tenurereview to the office of the appropriate Vice President and President. The President or his designee reviews and comments on each document, signs, and forward them to the district’s HR. The President shall notify the Vice Chancellor of HR when the tenure-track faculty is placed on “Needs Improvement” or “Unsatisfactory”. During the first year, if the appraisal recommends that the tenure-track faculty member’s performance rates as “needs to improve,” he/she will be recommended for an |Standard III: Resources 287 [West Valley College Self Evaluation Report] March 2014 additional contract and a plan for corrective action will be provided by the team in the Performance Plan. At the end of the 4th year, there must be a team recommendation that the faculty member’s performance rates as “Satisfactory” or tenure may be denied. The ACE contract also explains in detail the procedures for evaluating regular and contract faculty and stipulates that every regular faculty employee is to be evaluated once every three academic years. The process is intended to be proactive and to ensure that tenured faculty members are treated fairly and objectively by established criteria. The goals of the evaluation process are to communicate with tenured faculty, to document and measure performance, and to set professional goals. The evaluation team is composed of two regular faculty in satisfactory status, within the appraisee’s department, Division, or related discipline. On alternate evaluation years, one of the faculty members is a regular faculty from outside the appraisee’s department. Criteria for the evaluation contain site observations, appraisal surveys, self-appraisal, reassigned time evaluation (if reassigned time is 0.2 FTE or more), an administrative appraisal when appropriate. A faculty member and the evaluation team have opportunities to hold pre-appraisal conference, progress review, and post-appraisal conference to discuss, review and summarize the overall appraisal process. A summary evaluation report is produced by the appraisal committee at the conclusion of the entire process. If the appraisal committee concludes that the faculty needs improvement, the original appraisal team, plus the appropriate administrator, will serve as the appraisal team. The Division Chair, in consultation with the appropriate administrator or the Department Chair, drafts a “Plan for Corrective Action” for those areas noted as “Need-to-Improve”. A progress conference is conducted prior to the thirteen week of the first semester in Needs-to-Improve status. The appraisal team reviews the Plan for Corrective Action, the appraisal observations, and other relevant information to ensure compliance with the plan. A progress conference is held with the appraisal team and the appraisee prior to the final exam week of the first semester in Needs-to Improve status. At the end of the progress conference, the appropriate administrator prepares a written summary that specifies the progress made to date by the appraisee. If the appraise returns to Satisfactory status in the Professional Related and Collegial Related Criteria, the appraisal is complete. If the appraisal team recommends that continued performance improvement is necessary to correct noted deficiencies, the appraisee continues to be in Needs-to-Improve |Standard III: Resources 288 [West Valley College Self Evaluation Report] March 2014 status for the appropriate category for one more semester. At the conclusion of the appraisal period of two semesters, if the appraisal team grants Unsatisfactory Performance status to the appraisee due to insufficient progress made, a notice of Unsatisfactory performance be issued by the appropriate administrator and notification is reported to the college president and appropriate disciplinary action will be taken. Associate Faculty Associate faculty are also evaluated on a regular basis: all new associate faculty in their first semester and every six semesters once Re-Employment Preference (REP) has been granted. Associate faculty are granted REP status if he/she successfully served for six semesters within a period of five years during the academic semesters, and he/she had three consecutive evaluations indicate satisfactory performance and validated by the Vice President of Instruction. The goals of the appraisal process are to communicate with the associate faculty member about his/her performance, to document and measure performance, and to set professional goals. The appraisal team consists of the Department Chair of designee within the faculty member’s discipline or related discipline with an option of adding one other faculty member on the team upon request by either the Department Chair or the appraisee. The college has in place necessary and appropriate employee performance evaluation policies and process for management supervisor/teamsters, peace officer and confidential staff. Employee performance evaluations support college values and goals by building communication links between administrators, supervisors, faculty, and staff; identifying education and training needs; aligning work efforts with college goals and objectives; and, defining areas of strength and needs. The performance appraisal process helps to inform employees and provides employees opportunities to adjust and improve. The college emphasizes its importance in conducting all evaluations in a timely manner where the procedure, schedule, and timelines are reviewed and discussed in the Cabinet meeting, as well as respective Division, Department, and program meetings. Classified Professionals Board Policy 7230 defines the classified employee (3A.1.b.4); Article 13 of the Collective Bargaining Agreement between West Valley-Mission Classified Employees Association (WVMCEA) and West Valley – Mission Community College District |Standard III: Resources 289 [West Valley College Self Evaluation Report] March 2014 details the evaluation process for all WVMCEA classified employees. (3A.1.b.5) The classified professional appraisals are monitored through the district Office of Human Resources (HR). Vice Presidents receive classified professional appraisal schedule from HR in a timely manner and disseminate information to relevant Deans and managers, informing relevant Division and Department chairs, for a timely completion. A performance appraisal for probationary employees is given at five and ten months, with an optional third evaluation at twelve months. If the employee is in satisfactory status, he/she will become permanent at one year point. Permanent employees are evaluated yearly until the worker reaches three years of employment, and then every two years thereafter unless otherwise warranted. The performance evaluation is based upon a mutual understanding of job expectations, goals, and promotes professional and personal growth. This is accomplished through review of the job description, knowledge of District priorities, and review of the performance evaluation system and most importantly, ongoing communication throughout the year. The evaluation criteria include roles and responsibilities of the supervisor and the employee in addition to rating performance factors and reviewing goals and objectives. (3A.1.b.6) Confidential Unit Professionals Board Policy 7420 (3A.1.b.7) defines confidential professionals as those who are required to develop or represent management positions with respect to collective bargaining. Confidential professionals follow a similar appraisal process as classified professionals: A performance appraisal for probationary employees is given once by the end of the fourth month and again by the end of the eighth month of employment. A satisfactory evaluation is necessary to gain regular status with the District. Should there be an unsatisfactory evaluation during the probationary period, the immediate supervisor has the option to extend the probation, prior to the end of the twelve-month probationary period, by no more than six months, at which time a determination will be made on the employee’s employment status. Once the confidential employee has gained regular status with the District, the employee will be evaluated once per year for the first three years and then every other year thereafter. (3A.1.b.8) |Standard III: Resources 290 [West Valley College Self Evaluation Report] March 2014 The performance evaluation is based upon a mutual understanding of job expectations. This is accomplished through review of the job description, knowledge of District priorities, review of the performance evaluation system and, most importantly, ongoing communication throughout the year. Supervisory Professionals A Supervisory Professional’s appraisal is conducted in accordance with the Supervisors Association, Teamsters Local 856 contract. A performance appraisal for probationary employees is given twice during the probationary period. Once the supervisory employee has earned permanent status with the District, the employee will be evaluated at least once every two years. Supervisory employees with unsatisfactory performance be placed on Improvement Program with a written plan of specific activities to be undertaken to achieve improvement in specific areas of work performance which are identified and indicated in the evaluation. The administrator and/or Supervisor may decide to conduct an interim evaluation to determine progress in achieving the objectives of the improvement program sooner than the timeline identified in the improvement program. (3A.1.b.9) Peace Officer Employees In concert with the Peace Officers Association contract, newly hired officers must complete a field training program prior to gaining probationary status. Once the field training program has been completed, the member begins the one year probationary period. The officer must gain two satisfactory written appraisals to receive permanent status; one completed by the end of the sixth month and the second by the end of the eleventh month. Once permanent status is gained, officers are evaluated every other year. (3A.1.b.10) Performance criteria, process, and improvement program are clearly delineated in the contract and the appraisal forms are linked to the District’s HR website. The evaluation form identifies specific rating performance factors. The college realizes that institutional effectiveness and improvement depends on the performance of all personnel. Performance factors are set forth within the personnel evaluation process so that effectiveness of individual performance has a standard by which to be evaluated. Actions taken following evaluations are formal, timely, and documented. Employees not meeting the Satisfactory Standard Criteria are given a chance to improve by completing an improvement plan with follow-up evaluations to monitor progress. |Standard III: Resources 291 [West Valley College Self Evaluation Report] March 2014 Administrators Administrative Team Evaluations reflect a constructive attempt to assess strengths and weaknesses, and to suggest ways in which administrative skills, human relations, and professional knowledge can be enhanced. Per the WVMCCD Administrative Handbook (3A.1.b.11), the administrator and his/her supervisor set and agree upon mutually set objectives that relate to institutional goals and objectives, program review findings, and pertinent accreditation recommendations as well as objectives specific to responsibilities of the administrator’s job description. (3A.1.b.12) The following timeline is used for evaluation purposes: August 1 - Each administrator shall establish his or her annual objectives on or before August 1 each year. August 31 - The administrator's supervisor should review the objectives and discuss any suggestions or necessary changes by August 31. Otherwise, it is assumed that the objectives are approved as written. December 1 - The administrator shall provide a progress report and review of the annual objectives to his or her supervisor on or before December 1. December 31 - The supervisor shall review the progress report and provide feedback to the administrator by December 31. July 15 - The administrator shall complete a final report of the annual objectives (Administrative Performance Review: Appendix B) and provide a copy to his or her supervisor on or before July 15. July 31 - The administrator's supervisor will review the final report of the objectives and then complete a written final annual evaluation of the administrator by July 31. At the request of the supervisor or the administrator being evaluated, an Administrative Performance Survey may be completed by colleagues and constituents of the administrator to assess management style and effectiveness. In order for administrative contracts to be renewed bi-annually, a current evaluation must be on file in Human Resources. President The President is evaluated annually based on performance goals and objectives. The evaluation process includes input from the: Academic, Classified, Student Senates, reporting staff and administrators, and three to five members of the community. (3A.1.b.13) |Standard III: Resources 292 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. The processes and procedures for evaluating faculty, classified professionals, supervisory professionals, peace officers, and administrators are clearly provided in each respective contract or in the administrative handbook, supported by the district’s board policies. Evaluation criteria for faculty who teach in an online modality are in the last stage of negotiation. The Distance Education Committee along with Academic Senate have established a check list for faculty that ensures effective student contact until the criteria are finalized. Evaluations for faculty who teach in an online modality are conducted in concert with the regular faculty evaluation per the ACE contract in a timely fashion. Actionable Improvement Plans None Evidence 3A.1.b.1 AP 7150 – Evaluations http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/ap_7150.pdf 3A.1.b.2 Board Policy 7210 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/bp_7210.pdf 3A.1.b.3 ACE Bargaining Agreement – http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/ace_contract_ext_2011_all_2 6B.pdf Article 26B 3A.1.b.4 Board Policy 7230 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/bp_7230.pdf 3A.1.b.5 WVMCEA Contract Article 13 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/wvmcea_contract_2012_15_f inal_web_article13.pdf 3A.1.b.6 Classified Employee Evaluation Form http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/Classified_Evaluation_Form.p df 3A.1.b.7 Board Policy 7420 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/bp_7420.pdf 3A.1.b.8 Confidential Unit Handbook http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/Confidential_Unit_Regulation s.pdf 3A.1.b.9 Teamsters Contract http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/Supervisors_Contract_All_0609_Ext_0612.pdf |Standard III: Resources 293 [West Valley College Self Evaluation Report] March 2014 3A.1.b.10 Peace Officer Association Contract http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/poa_contract_092611.pdf 3A.1.b.11 WVMCCD Administrative Handbook http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/admin_handbook.pdf 3A.1.b.12 Administrative Performance Review http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/New.Admin.Perform.Review. 0910.pdf 3A.1.b.13 Annual Evaluation of President http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3a/Admin.Perform.Survey.0710. pdf Standard IIIA.1.c Faculty and others directly responsible for student progress toward achieving stated student learning outcomes have, as a component of their evaluation, effectiveness in producing those learning outcomes. Descriptive Summary West Valley College does not directly evaluate faculty on effectiveness of achieving student learning outcomes. Teaching effectiveness is evaluated in peer observation in the categories of student matter knowledge, appropriateness of methods of instruction, organization of class, and appropriateness of assignment for the objectives of the course, effective communication and promoting independent thinking. Student appraisal surveys also address teaching effectiveness. The Academic Senate holds the belief that the assessments associated with Student Learning Outcomes are a part of the college’s commitment to a culture of inquiry. The SLO/A process is dedicated to an ongoing exploration of how students learn. It is dedicated to an introspective teaching process that is continually changing to meet the needs of students. The college successfully instituted a systemic and meaningful SLO/A process as part of the Integrated Planning and Resource Allocation process with a clearly identified master schedule. (3A.1.c.1) In addition, it is proven that the college’s progress and status on SLO/A process is validated as 100% intact based on the feedback given by ACCJC in response to our March 15, 2013 report. (3A.1.c.2) The Scorecard and feedback indicated that West Valley College’s SLO/A process, quality, meaningfulness, and connection to student success are exceedingly higher than average scores and many areas rated the highest evaluation points. |Standard III: Resources 294 [West Valley College Self Evaluation Report] March 2014 The Academic Senate believes that the assessment of SLO/A is used in a culture of inquiry to improve teaching and learning. It is a part of every faculty member’s contribution to the college and aim to achieve student success. Self-Evaluation The college meets this standard. The college instituted a successful SLO/A process as part of Integrated Planning and Resource Allocation where effectiveness at every level of its organization is measured. Teaching effectiveness is evaluated through an established peer evaluation process. Actionable Improvement Plans None. Evidence 3A.1.c.1 Master Program Review and SLO/A Assessment Schedule http://www.westvalley.edu/committees/Accreditation/2013 /evidence/recommendations/Master_Program_Review_and _SLO_Assessment_Schedule_01-07-2014_External.pdf 3A.1.c.2 ACCJC Report on WVC SLO/As http://www.westvalley.edu/committees/Accreditation/2013 /evidence/2a/ACCJC_Status_Report_SLO_Implementation/0 1_March_15th_SLO_Assessment_Report/March_15_2013_S LO_Report_Final_Final.pdf Standard IIIA.1.d The institution upholds a written code of ethics for all of its personnel. Descriptive Summary The college and district uphold a written code of professional ethics for all personnel. WVMCCD Board Policy 3050 sets forth the tenets of the institutional Code of Ethics. (3A.1.d.1, 2) The Code was approved by the Board of Trustees on January 17, 2012. (3A.d.1.3) The district also has a Conflict of Interest Code that mandates annual filings (by specified employees) with the State Fair Political Practices Commission (FPPC). The Conflict of Interest Code is reviewed regularly by the Board in cooperation with the FPPC. The WVC catalog 2013-2014, the schedule of classes and the college website include the following campus and district policies: (3A.d.1.4) • Academic Freedom Policy • Non-discrimination statement and policy |Standard III: Resources 295 [West Valley College Self Evaluation Report] March 2014 • Sexual Harassment and Sex discrimination Policy • Standard of student conduct • Drug free environment and Drug prevention program Board policy and related district and college policies and procedures serve as guidelines related to harassment, mutual respect, discrimination, and diversity. Self-Evaluation The college meets this standard. The codes of ethics exist for all employees. Actionable Improvement Plans None. Evidence 3A.1.d.1 Board Policy 3050 http://www.westvalley.edu/committees/Accreditation/2013/evid ence/3a/bp_3050.pdf 3A.1.d.2 AP 3050 http://www.westvalley.edu/committees/Accreditation/2013/evid ence/3a/ap_3050.pdf 3A.1.d.3 Board Meeting Minutes January 17, 2012 http://www.westvalley.edu/committees/Accreditation/2013/evid ence/3a/bot_approval_bp_3050.pdf 3A.1.d.4 WVC Catalog – page 172180 http://www.westvalley.edu/committees/Accreditation/2013/evid ence/3a/3A1d4_2014_catalog_page172-180.pdf Standard IIIA.2 The institution maintains a sufficient number of qualified faculty with full-time responsibility to the institution. The institution has a sufficient number of staff and administrators with appropriate preparation and experience to provide the administrative services necessary to support the institution's mission and purposes. Descriptive Summary All California community colleges are required to meet Full Time Faculty Obligation (FON) under California Code of Regulations (CCR) Title 5 Section 51025 which requires districts to increase the number of full-time faculty over the prior year in proportion to the amount of growth in funded credit FTES. The district submits a report annually to the State Chancellor’s Office demonstrating its compliance. (3A.2.1) During the period since the last accreditation in 2007, West Valley College has met its obligation each year. The college’s baseline budgetary funding includes |Standard III: Resources 296 [West Valley College Self Evaluation Report] March 2014 money each year to ensure compliance with this requirement. Prioritization of new faculty hires is led jointly by the Division Chairs Council (DCC) and Academic Senate each year using criteria and data necessary to identify faculty needs in disciplines or programs whose goals are in alignment with the college’s mission and priorities. The last several years of budget reductions have taken a toll on staffing levels. The college is currently in the process of addressing the $1.5 million reduction required by the district for the 2014-15 academic year to balance its budget. The President charged the College Council to lead this challenging and difficult process across campus, while maintaining the highest level of inclusion, participation, and transparency. The College Council developed a process called Focus Area Interdisciplinary Teams (FAIT) consisting of diverse and multidisciplinary members of the campus community who collaboratively engaged in many difficult dialogues across the campus. FAIT aimed at achieving the budgetary reduction while also restructuring parts of the college so as to increase an overall institutional effectiveness. (3A.2.2), As of the end of the Fall 2013 semester, the recommended changes are identified to the college community by the President with the exception of a reduction of contractual reassigned time for Division and Department chairs and its organizational structure. (3A.2.3) As of this writing, courageous and creative plans are discussed primarily by Division chairs, Department chairs, and the Academic Senate with an anticipation of a recommended plan to be submitted to the College Council and the President in early spring 2014. The college also mitigated this budgetary challenge by not filling vacated positions due to retirement or resignation causing challenging impacts on reduced administrative positions. For planning and budgeting, including staffing, the college has adopted an Integrated Planning and Resource Allocation model where each academic, student services, and administrative program completes a comprehensive review every other year and an update-review when comprehensive review is not due. (3A.2.4) Division and Department chairs produce reports which are submitted to the Budget Resource Allocation Committee (BRAC). This is a newly instituted process effective spring 2014 where the committee will continue to work on fine-tuning details relating to the functionality of the committee. In conjunction with the district’s budget development timeline, BRAC will conduct comprehensive review and analysis of the reports based on established criteria and format and make recommendations for overall resource allocation for departments and programs including staffing needs. In addition to the BRAC’s recommendations for staffing needs, departments, programs, and administrators that request vacant position to |Standard III: Resources 297 [West Valley College Self Evaluation Report] March 2014 be filled and/or new position to be created are required to bring requests to the college council for review and approval with data and rationale. The College Council makes decisions based on presented needs with college’s mission, annual goals and objectives, Institutional Learning Outcome, and priorities. Self-Evaluation The college meets this standard. With the implementation of the Integrated Planning and Resource Allocation process, which includes Program Review, Student Learning Outcomes and Assessments, and Budget and Resource Allocation, the college will have an increasingly better coordinated and more comprehensive approach to educational master planning and resource allocation while meeting stated institutional priorities. Program Review is an important component of this comprehensive approach, and is enhanced with the incorporation of annual Program Review and college-wide Student Learning Outcome assessments. Effective staffing and resource allocation decision-making at the BRAC and College Council levels can occur based on a timely and carefully structured program review and student learning outcome information. In a period of limited funding and an increased student demand for courses and services, as well as rapidly increasing state, federal, and legislative mandates on the implementation of new regulations and academic directions, the college responded by instituting a system to evaluate and meet staffing needs. As this process is new, the college will continue to carefully evaluate its process and make appropriate improvements. Staffing levels have been reduced due to state budget shortfalls in recent years. Table 1 below indicates West Valley College’s full-time employees between Fall 2009 – Fall 2013. Administrators Full-time faculty Classified Total 2009-10 7 165 110 282 2010-11 7 167 111 285 2011-12 7 166 107 280 2012-13 7 166 100 263 Actionable Improvement Plans Integrated Planning and Resource Allocation Team and College Council ensure that the BRAC process as part of Integrated Planning and Resource |Standard III: Resources 298 [West Valley College Self Evaluation Report] March 2014 Allocation works effectively in making resource allocation decisions in spring 2014. Complete the FAIT 2014-15 budget reduction and organization restructuring process by mid spring 2014 semester. Evidence 3A.2.1 FON Report http://www.westvalley.edu/committees/Accreditation/2013 /evidence/3a/fon_2013_14.xlsx 3A.2.2 FAIT Documents http://www.westvalley.edu/committees/Accreditation/2013 /evidence/1b/FAIT/FAIT_Reductions_Revised_10-24-13.pdf 3A.2.3 President’s Email re: Budget Reduction and http://www.westvalley.edu/committees/Accreditation/2013 /evidence/3a/president_budget_reduction_restructuring_ou tcomes.pdf Restructuring Outcomes 3A.2.4 Master Program Review and SLO/A Assessment Schedule http://www.westvalley.edu/committees/Accreditation/2013 /evidence/recommendations/Master_Program_Review_and _SLO_Assessment_Schedule_01-07-2014_External.pdf Standard IIIA.3 The institution systematically develops personnel policies and procedures that are available for information and review. Such policies and procedures are equitably and consistently administered. Standard IIIA.3.a The institution establishes and adheres to written policies ensuring fairness in all employment procedures. Descriptive Summary The district Human Resources (HR) Department is responsible for initiating and recommending the development or revision of district personnel policies and procedures. All policies, as well as rules and regulations, governing employment procedures including the sexual harassment policy can be found on the district website and employee portal. (3A.3.a.1) Each administrative office makes such information readily available for reference and both district personnel and the public has access to this information. Each administrator is responsible for maintaining a current copy of the Rules and Regulations. |Standard III: Resources 299 [West Valley College Self Evaluation Report] March 2014 HR works in a participatory governance process with representatives, constituency groups—including bargaining units and employee associations—of both colleges and the district, to review policy language. Recommendations for revisions are made to the Chancellor through the District Council which is the highest participatory governance advisory group to the Chancellor. The Chancellor then recommends action on the policy revisions to the Board. On behalf of the Board, HR, the Chancellor and his staff regularly review board policies and administrative procedures that provide guidance on implementing board policy. They are updated as needed to ensure they are current, relevant, and appropriate. District HR is responsible for the administration of personnel policies. To ensure that personnel policies and procedures are equitable and consistently applied, personnel policies and procedures are administered centrally by the district Human Resources Department. A college-based Administrative Specialist-Personnel has a dual reporting relationship to the college and to the district HR Department. The college adheres to written personnel policies and procedures that have been developed by the WVMCCD HR Department to ensure fairness in all employment procedures. General principles include district compliance with federal, state, and local laws, and the district commitment to equal opportunity, fairness, and inclusion. Included are policies on unlawful discrimination, sexual harassment, family medical leave, hiring, equivalency, and other policies governing hiring and working conditions. (3A.3.a.2, 3) The district has established procedures for handling and investigating any complaints of discrimination in the employment process which can also be found on the WVMCCD website. (3A.3.a.4) Self-Evaluation The college meets this standard. The written policies and procedures have been developed and refined adequately to ensure fairness in employment procedures. Actionable Improvement Plans None. Evidence 3A.3a.1 Board Policies http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/3A3a2_Board Policy_Chapter_3.pdf 3A.3.a.2 Board Policies Chapter 3 http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/3A3a2_Board Policy_Chapter_3.pdf |Standard III: Resources 300 [West Valley College Self Evaluation Report] March 2014 3A.3.a.3 Board Policies Chapter 7 http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/3A3a3_Board Policy_Chapter_7.pdf 3A.3.a.4 AP 3435 – Discrimination and Harassment Investigations http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/3A3a4_AP_3435.pdf Standard IIIA.3.b The institution makes provision for the security and confidentiality of personnel records. Each employee has access to his/her personnel records in accordance with law. Descriptive Summary In accordance with Education and Labor Codes, personnel records are private, accurate, complete, and permanent. Individual collective bargaining agreements for represented employees include additional detail regarding contents. (3A.3.b.1) District Human Resources (HR) staff are trained to maintain personnel records and the confidentiality of each employee’s information. Hard copies of required personnel records regarding hiring, changes in employment, discipline, evaluations and health/medical information are kept in individual employee files. All personnel files are maintained in secure filing cabinets that are locked when not being accessed at the district HR Department. Employees may request to review their personnel file during regular business hours or by special arrangement. College administrators oversee the security and confidentiality of all staff and faculty records at the local level. Every employee has the right to inspect personnel records pursuant to applicable law and collective bargaining agreements. An employee may review his/her personnel file by contacting the appropriate Human Resources Specialist and making an appointment. To maintain security, the Specialist will remain with the employee during the review process, and the employee will be required to sign a log that he/she reviewed the file on a specific date. The Human Resources Specialist will witness by signature that the employee reviewed the file. The employee may request the Human Resources Specialist to make copies of documents in his/her file. The employee’s immediate supervisor and/or the supervisor’s supervisors (up to the Chancellor) may review an employee’s personnel file by contacting the appropriate Human Resources Specialist. |Standard III: Resources 301 [West Valley College Self Evaluation Report] March 2014 The employee may authorize a representative to review his/her personnel file. Such authorization must be in writing to verify the signature of the employee. The representative shall contact the Human Resources Specialist to make arrangements for the review. Furthermore, contents of personnel files may be subpoenaed. The Human Resources Specialist will follow the terms and conditions of the subpoena. Collective bargaining agreements listed below include language addressing maintenance of personnel file contents and access to them. These files are maintained in accordance with the provisions outline in specific articles: ACE Bargaining Agreement – Article 11 (3A.3.b.2) WVMCEA Bargaining Agreement – Article 12 (3A.3.b.3) WVMCCD Administrative Handbook- Section 3 (3A.3.b.4) WVMCCD Confidential Unit Handbook- Section 9 (3A.3.b.5) Police Officers Association Contract - Article 11 (3A.3.b.6) Teamsters Contract – Article 14 (3A.3.b.7) Employees are informed via their agreement or handbook of their right to receive a copy of all information to be placed into their hard copy personnel file. Employees have a right to review and respond to any disputed evaluation or information prior to the inclusion of any such material. Employees are informed of their right to inspect and respond to any materials in their personnel file. Online personal information under Portal is accessible by employees via self-services. Self-Evaluation The college meets this standard. District HR practices effectively secure and keep confidential hard copy personnel records and database information. The provisions of the bargaining agreements in relation to personnel records are strictly adhered to. Actionable Improvement Plans None. Evidence 3A.3.b.1 AP 7145 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/3A3b1_AP_7145.pdf 3A.3.b.2 ACE Bargaining Agreement – Article http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/ace_article_11.pdf |Standard III: Resources 302 [West Valley College Self Evaluation Report] March 2014 11 3A.3.b.3 WVMCEA Bargaining Agreement http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/wvmcea_article 12.pdf 3A.3.b.4 WVMCCD Administrative Handbook http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/admin_section_3.pdf 3A.3.b.5 WVMCCD Confidential Unit Handbook http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/conf_section_9.pdf 3A.3.b.6 Police Officers Association Contract http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/poa_article_11.pdf 3A.3.b.7 Teamsters Contract http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3a/teamsters_article_14.pdf Standard IIIA.4 The institution demonstrates through policies and practices an appropriate understanding of and concern for issues of equity and diversity. Descriptive Summary Issues of equity and diversity are part of the college’s core values and permeate every aspect of college life. The district as a whole is committed to equity and diversity as indicated by policies, procedures, and practices established and regularly reviewed for relevance and improvement. The Equal Employment Opportunity (EEO) Plan includes policy statements, provisions for an advisory council, complaint mechanisms, training mandates, analysis methods, and steps to improve underrepresentation. (3A.4.1) It is regularly reviewed and is, currently, in a review cycle (2013-14). The Board upholds policies and implements procedures in a number of areas of specific relevance, including, but not limited to: BP/AP 3410 – Non-discrimination (3A.4.2) BP/AP 3420 – Equal Employment Opportunity (3A.4.3) BP/AP 3430 – Prohibition of Harassment (3A.4.4) AP 3435 – Discrimination and Harassment Investigations (3A.4.5) BP/AP 7100 – Commitment to Diversity (3A.4.6) BP/AP 7160 – Professional Development (3A.4.7) BP/AP 7510 – Domestic Partners (3A.4.8) BP/AP 7700 – Whistleblower Protection (3A.4.9) |Standard III: Resources 303 [West Valley College Self Evaluation Report] March 2014 The college prides itself with the richness of its diverse student population which has increased drastically in the last several years. The college continuously assesses ways to recruit, welcome, and help diverse students matriculate and succeed at West Valley College and formulates innovative and effective ways to address equity and diversity at the college. As part of the college’s budget reduction and organizational restructure process for 2014-2015, the President restructured the current administrative structure in the Student Services area, redeployed resources and created a Director of Student Equity and Success position to oversee categorical programs and culturally-focused educational programs including the SUCCESS program for African-American students and PUENTE Project for Latino students. In addition, West Valley College’s Student Equity Plan was revised in spring 2013 to reflect upon college’s current priority and goals. (3A.4.10) The college developed an Institutional Effectiveness organization structure in 20122013 where one of the three major focuses is the Student Success Team. In addition to ensuring that the Student Success Act of 2012 implementation occurs systemically and effectively, this team will be led by a faculty coordinator with a working team consisting of faculty, classified staff, and administrators addressing achievement gaps particularly among African American and Latino students, bringing equity among our diverse student populations with their success. Self-Evaluation The college meets this standard. Understanding of and appreciation for diversity is a core value at West Valley College. The college has an extensive collection of practices, policies, and initiatives that afford understanding, appreciation, and celebration of its diverse population. Student equity is also a central focus of the experience at West Valley College. Actionable Improvement Plans Successfully operationalize the Student Success Team in spring 2014 with a newly appointed faculty Coordinator and evaluate its work on equitable student success among our diverse student population. Continue to monitor the new implementation of the director of Student Equity and Success starting in 2014-2015 and increasing the number of diverse students who are successful. Evidence 3A.4.1 WVMCCD EEO Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/WVMCCD_EEO_Plan_Board_Approved_ |Standard III: Resources 304 [West Valley College Self Evaluation Report] March 2014 2-19-09.pdf 3A.4.2 BP/AP 3410 – Nondiscrimination http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A42_AP_3410.pdf 3A.4.3 BP/AP 3420 – Equal Employment Opportunity http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A43_AP_3420.pdf 3A.4.4 BP/AP 3430 – Prohibition of Harassment http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A44_AP_3430.pdf 3A.4.5 AP 3435 – Discrimination and Harassment Investigations http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A45_AP_3435.pdf 3A.4.6 BP/AP 7100 – Commitment to Diversity http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A46_AP_7100.pdf 3A.4.7 BP/AP 7160 – Professional Development http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/AP_7160.pdf 3A.4.8 BP/AP 7510 – Domestic Partners http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A48_AP_7510.pdf 3A.4.9 BP/AP 7700 – Whistleblower Protection http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/3A49_AP_7700.pdf 3A.4.10 Student Equity Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/4a/2013_wvc_student_equity_plan.pdf Standard IIIA.4.a The institution creates and maintains appropriate programs, practices, and services that support its diverse personnel. Descriptive Summary The college creates and maintains several appropriate programs, practices, and services that support its diverse personnel. West Valley College’s Educational Master Plan of 2009 clearly shows that diversity is a core value of the institution and permeates every aspect of college life. The college’s statement of philosophy is as follows: West Valley College is a community of learners open to those seeking advanced educational opportunities. Our faculty, staff, and students have a passionate commitment to learning, fueled by the spirit of inquiry. The college embraces innovation and change characterized by trust, confidence, and accountability. Through communication and |Standard III: Resources 305 [West Valley College Self Evaluation Report] March 2014 teamwork, and a respect for diversity, West Valley College affirms its commitment to people. (Adopted March 8, 2007) The institutional mission, goals and objectives, and curriculum and pedagogy, student services and the student life programs speak to the institution’s commitment to the understanding of and concern for equity and diversity. Through a comprehensive program of professional development opportunities, the college and district serve the needs of diverse personnel. Since the last accreditation cycle, the district completed a multi-module leadership development academy that included participation of student services staff as well as administrators and supervisors from across the district. (3A.4.a.1) An Employee Assistance Program (EAP) implemented several years ago has provided valuable support. (3A.4.a.2), A use-at-your-convenience training program called “People-OnThe-Go” has been well-received and, in the area of wellness, a new transportation FSA has been established, which allows people who use public transportation to set aside funds necessary “pre-tax.” (3A.4.a.3, 4) The college’s Global Citizenship Committee serves as an institutional foundation to promote, assure, and further explore wide-range of equity and diversity related issues on campus on multiple levels. The committee coordinates programs, events, and activities that address educational, academic, cultural, and social issues. They are attended by all parts of the college community promoting critical discussion and exchanges of opinions that lead to a planning of institutional priority relative to equity and diversity. Self-Evaluation The college meets this standard. One of the hallmarks of West Valley College is its commitment to providing appropriate programs, practices, and services that support the diversity of its personnel. Actionable Improvement Plans Explore opportunities to increase funding for diversity programs on campus Evidence 3A.4.a.1 People-OnTheGoDistrict Online Courses for All Employees (Q4, 2013) http://www.westvalley.edu/committees/Accreditation /2013/evidence/3a/Lead_20A_Course_Outline.pdf 3A.4.a.2 Lead 20A Course Outline http://www.westvalley.edu/committees/Accreditation |Standard III: Resources 306 [West Valley College Self Evaluation Report] March 2014 /2013/evidence/3a/EAP.Summary.Srvcs.1011.pdf 3A.4.a.3 EAP Summary of Services http://www.people-onthego.com/westvalley-missiononline-q4 3A.4.a.4 CommuteEase Brochure http://www.wvm.edu/WorkArea/DownloadAsset.aspx ?id=6793 Standard IIIA.4.b The institution regularly assesses its record in employment equity and diversity consistent with its mission. Descriptive Summary The district follows an established Equal Employment Opportunity policy in all its hiring procedures, including a commitment that successful candidates demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of students, faculty, and staff, including ethnic group identification, national origins, religion, age, gender, sexual orientation, race, color, or physical or mental ability. (3A.4.b.1) West Valley College is committed to hiring a diverse faculty and staff, an asset which supports a dynamic environment for teaching, learning, and working. In order to ensure a diverse pool of qualified applicants, Human Resources (HR) and the hiring committee recommend particular websites and publications and journals specific to the recruitment. For faculty positions, advertising is routinely placed in the California Community College Registry, Chronicle of Higher Education, Higheredjobs.com and various websites and publications targeting groups underrepresented in higher education employment. In addition, hiring committees are reviewed by HR to ensure that they are diverse in composition. Applicant data is tracked for every recruitment period and a report is provided to the State Chancellor’s office each year. Faculty and staff demographic data are also reported annually. Finally, in all selection processes, each candidate is queried regarding demonstrated ability to effectively interact with people of diverse socio-economic, cultural, disability and ethnic backgrounds. During the spring of 2008, members of the District Faculty and Staff Diversity Advisory Council (FSDAC) attended a training session given by the law firm Liebert Cassidy Whitmore entitled, “From Model Plan to Your Plan: Developing Compliant EEO Plans That Work.” In addition, the FSDAC hosted a discussion forum relative to Office Model Equal Employment Opportunity Plan with the EEO Model Plan Project Director, from the California Community College Chancellor’s Office. |Standard III: Resources 307 [West Valley College Self Evaluation Report] March 2014 The FSDAC began data analysis related to student, faculty, and staff demographic trends during this same time. The college’s Academic Senate held discussions regarding the District’s EEO Plan on May 6, 2008, and May 13, 2008. At the November 18, 2008, Academic Senate meeting, the District presented a draft of the Equal Employment Opportunity Plan. Ultimately, the Board of Trustees approved the District’s Equal Employment Opportunity Plan at its February 19, 2009, meeting. (3A.4.b.2, 3) In order to better incorporate the District Faculty and Staff Diversity Advisory Council (FSCAC) into the district’s participatory governance structure and to increase its stature, the current 2013-14 revision of the EEO Plan proposes that the District’s highest participatory governance group, District Council, serve as the FSDAC. The responsibilities of the Council shall include but not be limited to the following: 1. Review and advise on aspects of the hiring, retention, and promotion processes that impact the District’s ability to attract and retain a diverse faculty and staff; advise on implementing the District’s obligation to hire faculty and administrators with a demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students; 2. Promote communication with community groups and organizations for people with disabilities; 3. Promote hiring of faculty who have, themselves, graduated from a community college; 4. Develop communications among departments to foster understandings of the Plan; 5. To advise the Chancellor regarding special training or staff development needs; 6. Review the Plan and monitor its progress; and 7. Recommend changes needed in the Plan. In addition to advising the Associate Vice Chancellor of Human Resources (AVC), the District Council (acting as FSDAC) has direct access to the Chancellor, the Vice Chancellor of Administrative Services, and both college Presidents. The Council will be positioned to better assure the institution’s support for appropriate programs, practices, and services that support it diverse personnel and that the institution regularly assesses its record in employment equity and diversity consistent with its mission. |Standard III: Resources 308 [West Valley College Self Evaluation Report] March 2014 As the delegated EEO Officer, the AVC oversees the day-to-day implementation of the EEO Plan and programs, and assures that reviews are conducted in a timely manner and that any revisions to the Plan are communicated widely. Table 2 and 3 below summarize information on ethnicity and gender of West Valley college employees provided by HR and college’s research office. Table 2: Number of Employees by gender FT faculty Classified Administrators Total 2009 M F 74 108 32 85 3 5 109 198 2010 M F 67 97 29 78 3 4 99 179 2011 M F 67 98 28 84 2 5 97 187 2012 M F 66 101 25 78 1 4 92 183 2013 M F 59 105 23 72 4 8 86 80 Table 3: Employees by job category and ethnicity – fall 2013 FT faculty Classified Administrators Native American 0 0 0 Asian/Pacific Islander 19 15 4 Black Hispanic 6 2 1 1 1 1 White Other 22 15 0 116 62 6 Self-Evaluation The college meets this standard. The employee survey relative to this standard included equity and diversity. All rated favorably (an average of 70%) on understanding for issues of equity and diversity. Comments were made about the inclusive atmosphere and high level of diversity at our college. (3A.4.b.4) Actionable Improvement Plans None. Evidence 3A.4.b.1 AP 3420 Equal Opportunity Employment http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/3A43_AP_3420.pdf 3A.4.b.2 EEO Plan http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/eeo_plan_wvmccd_board_approved_219-09.doc |Standard III: Resources 309 [West Valley College Self Evaluation Report] March 2014 3A.4.b.3 EEO Plan Board Approval February 19, 2009 http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/3A4b3_eeo_plan_wvmccd_board_approv ed_2-19-09.pdf 3A.4.b.4 Accreditation Employee Survey http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3a/accreditation_survey_employee_final_73 12.pdf Standard IIIA.4.c The institution subscribes to, advocates, and demonstrates integrity in the treatment of its administration, faculty, staff and students. Descriptive Summary The college has avenues for advocacy for administration, faculty, staff and students and Board Policies guide and support the actions of the college and the district. The district maintains Commitment to: Diversity BP 7100 (3A.4.c.1) Equal Employment Opportunity BP 3420 (3A.4.c.2) Non-Discrimination BP 3410 (3A.4.c.3) Personnel Files (AP 7145) (3A.4.c.4) Academic Freedom (BP 4030) (3A.4.c.5) Workplace Violence Plan (BP 3510) (3A.4.c.6) Sexual and Other Assault on Campus (BP 3540) (3A.4.c.7) Prohibition of Harassment (BP 3430) (3A.4.c.8) Whistleblower Protection (BP 7700) (3A.4.c.9) Drug Free Environment and Drug Prevention Program (BP 3550) (3A.4.c.10) These policies, along with appropriate procedures and processes, provide access to service, classes and programs without regard to national origin, religion, age, sex or gender, race, color, medical condition or sexual orientation. The district Human Resources Department maintains the WVMCCD EEO Plan and provides training, reporting and analysis to ensure compliance. (3A.4.c.11) Students are also addressed in some of these policies in addition to the Student Rights and Responsibility Policies, which are available on the WVC Website and also published in the College Catalog including the Student Code of Conduct and Complaint/Incident Report Form. (3A.4.c.12) Students are provided with a student grievance policy that outlines the steps for filing a grievance in instances where |Standard III: Resources 310 [West Valley College Self Evaluation Report] March 2014 they feel that their rights have been violated. (3A.4.c.13) As appropriate, a hearing process can be implemented led by the Vice President of Student Services. The college implements policies and procedures against unlawful discrimination, sexual harassment, and sexual discrimination as well as for injury/illness prevention, AIDS education, workplace violence protection, nepotism, conflict of interest and political activities. Even though participatory governance is not unique to WVC, the roles and perspective of all members of the college community are represented in the operation of the college. With our participative, quadripartite mode of decision making, there are numerous opportunities for constituency groups to advocate. The councils, standing committees, task forces and ad hoc committees are representatives of all four segments of the college community and their deliberations are open. Bargaining units provide advocacy opportunities: the Association of Educators (ACE) for faculty, the Classified Employee Association (CEA) for classified professionals, the Supervisors Association Teamsters Local 856 for classified supervisors, and the Peace Officers Association for the District Police officers. Self-Evaluation The college meets this standard. The college’s treatment of its faculty, classified, administration and students is guided by their constituency groups and their respective bargaining contracts and district-wide policies and procedures. Actionable Improvement Plans None. Evidence 3A.4.c.1 Commitment to Diversity BP 7100 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/BP_7100.pdf 3A.4.c.2 Equal Employment Opportunity BP 3420 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/3A43_AP_3420.pdf 3A.4.c.3 Non-Discrimination BP 3410 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/3A42_AP_3410.pdf 3A.4.c.4 Personnel Files http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/3A3b1_AP_7145.pdf 3A.4.c.5 Academic Freedom http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/BP_4030_Academic_Freedom.p df |Standard III: Resources 311 [West Valley College Self Evaluation Report] March 2014 3A.4.c.6 Workplace Violence Plan http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/BP_3510_Workplace_Safety.pdf 3A.4.c.7 Sexual and Other Assault Policy http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/BP_3540.pdf 3A.4.c.8 Harassment and Discrimination http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/3A44_AP_3430.pdf 3A.4.c.9 Whistleblower Protection http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/3A49_AP_7700.pdf 3A.4.c.10 Drug Free Environment and Drug Prevention Program BP 3550 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/BP_3550.pdf 3A.4.c.11 WVMCCD EEO Plan http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/WVMCCD_EEO_Plan_Board_Ap proved_2-19-09.pdf 3A.4.c.12 Complaint/Incident Report Form http://westvalley.edu/services/policy/docs/generalcomplaint-form.pdf Student Grievance Policy http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/3a/Student_Grievances_and_Appe als_Policy.pdf 3A.4.c.13 Standard IIIA.5 The institution provides all personnel with appropriate opportunities for continued professional development, consistent with the institution's mission and based on identified teaching and learning needs. Standard IIIA.5.a The institution plans professional development activities to meet the needs of its personnel. Descriptive Summary To meet its mission “to support students along their pathways to reach transfer and career goals in an environment of academic excellence,” and in accordance with BP 7160, West Valley College and the District offer opportunities to all employees for continued professional growth. (3A.5.1) Contractual professional development leaves (sabbaticals, professional growth and development (PG&D) award for faculty and the Classified Growth Incentive Program provide opportunities for renewal and salary incentives. The district HR Department provides various workshops and information sessions on multiple topics relevant to the betterment of district employees’ well-being and professional |Standard III: Resources 312 [West Valley College Self Evaluation Report] March 2014 improvement. The district is committed to providing appropriate opportunities for meaningful personal and professional development for all members of the district community. Co-sponsored by Human Resources and Information Systems and in partnership with People-on-the-GO, beginning May 1, 2011, district employees are able to access technology and efficiency training via webinar. This training is readily available at no cost to them or their department right at their desktop. The program provides staff with classes to learn and enhance skills with tools such as Excel, Outlook and PowerPoint. In addition, classes are available on topics such as Business Writing, Effective Meetings, and Accomplishing More with Less. Classes range in length from 90 minutes to two hours, and staff may take as many as they would like with approval of a supervisor. (3A.5.2) Effective spring 2013, HR staff began presentations on topics of interest at quarterly All Managers/Supervisors meetings. The purpose of such focused presentations is to increase awareness of the work-relevant topics and resource information for the managers so as to increase efficiencies, effectiveness, and support in their respective positions. (3A.5.3) Professional Growth and Development of faculty is addressed in ACE contract article 47. (3A.5.4) The purpose of this article is to encourage the continued professional growth of members through on-going updating of knowledge and ability, development of new skills and continuous analysis and improvement of professional expertise, by allowing for additional step advancement on the Salary Schedule. Basic information and forms are available on the Professional Growth and Development website. (3A.5.5) The Classified Growth Incentive Program facilitates continued growth, professionally and personally, of each individual worker and ultimately enhances the District's institutional mission to effectively promote higher education. The central feature of this program will be to provide work related opportunities to upgrade individual worker skills through a variety of credit and non-credit coursework, projects, workshops, or other related activities and/or complete college level certificates or degrees. (3a.5.6) District Human Resources encourages employees to attend training sessions complying with state and federal employment laws, education code, and board policies. Training schedules are announced periodically. These training sessions comply with the applicable law or governing agency as listed. |Standard III: Resources 313 [West Valley College Self Evaluation Report] March 2014 District Staff Development Training sessions complying with State and Federal Employment Laws, Education Code, and Board Policies Training Subject Audience Illness and Injury Prevention Plan (IIPP) All employees Cultural Competency/Diversity All employees Frequency Required Yearly Requiring Agency Board Policy 3410 OSHA Requirement (Federal: 66:59166135 State: T8 CCR §3203) All employees during their first year of employment. Board Policy 7100 CA Ed Code 1.1.1.201f Updates when policy changes are made. Supervisors - yearly Violence in the Workplace for Supervisors Violence in the Workplace Managers and Supervisors Employees (all faculty and staff) Once during employment with WVMCCD and upon promotion to supervisory position Board Policy 3510 Once during employment with WVMCCD Board Policy 3510 OSHA requirement Federal §5 (a)(1) CA Ed Code 1.1.1.233.a.3-7 OSHA requirement Federal §5(a)(1) CA Ed Code 1.1.1.233.a.3-7 Child Abuse Mandated Reporter Training All employees who have contact with anyone under the age of 18 during the course of their work Once during employment with WVMCCD Board Policy 3518 Sexual Harassment Prevention for Supervisors All employees with supervisory duties Within 6 months of hire or promotion, every 2 years thereafter Board Policy 3430 (Preventing Discriminatory Harassment for Penal Code 11166 California Law AB1825 Government Code section 12950.1 |Standard III: Resources 314 [West Valley College Self Evaluation Report] March 2014 Supervisors) Sexual Harassment Prevention Employees without supervisory duties Every two years Board Policy 3430 Employees serving on hiring committees Before serving on a committee Administrative Procedure 7100 (What Everyone Needs to Know about Discriminatory Harassment – online version) Screening Committee Training Title 5, section 53003 (C)(4) Academic Senate screening committee procedures FERPA (Student Confidentiality) Anyone in contact with student records Federal Education Records Under the Family Educational Rights and Privacy Act One time during employment with WVMCCD Board Policy 5040 Applies to colleges and universities receiving federal funds under any program administered by the U.S. Dept. of Education 34 C.F.R. 99.1(a), 99.3 Emergency Management/HAZMAT Training Not coordinated by Staff Development Central Services has this information Board Policy 3505 Federal and State Laws In 2010, the District began offering an employee assistance program through Claremont EAP, which provides training opportunities in addition to assistance and programs for all employees. (3A.5.7) The West Valley College Office of Instruction provides regularly scheduled retreats each semester for Division Chairs. Each Division chair receives 50% of their assignment to perform administrative duties per the ACE contract. (3A.5.8) For this reason, it is critically important that each retreat serves as an orientation and |Standard III: Resources 315 [West Valley College Self Evaluation Report] March 2014 training ground for the Division Chairs. The Vice President of Instruction, in consultation with the Division Chairs, conducts retreats with topics ranging from Effective Enrollment Management, Budget planning, Student Success, Title 5 regulation changes, Curriculum, and Accreditation. (3A.5.9) New faculty members participate in a new faculty orientation program provided both by the district’s HR department and Office of Instruction at the college prior to the beginning of their first semester. By participating in both sessions, new faculty members acquire information about district-wide matters, as well as collegespecific matters. The college’s new faculty orientation usually takes place ongoing throughout the faculty member's first academic year. The purpose of this orientation program is to help facilitate a new faculty member's transition into fulltime teaching at the college, introducing them to the mission, core values, and college priorities, and provide an array of support and resources to support their first year at the college. Topics covered in this orientation include a general overview of the college, participatory governance process of the college, role of the faculty union, role of the Academic Senate, classroom management techniques, and the use of technology in the classroom. (3A.5.10) With the recent budget reductions and increased state and legislative mandates, the new faculty orientation has not been as consistently ongoing as the college would have liked. There is a plan to ensure that meaningful and innovative new faculty orientation to be reinstated in spring 2014. Beginning in June 2013, the Classified Senate provides online training to staff through Lynda.com. (3A.5.11) Lynda offers more than 2000 courses including many that are applicable to leadership skills. This service is paid for by the Senate using fundraising monies. Since instituting the program, all seats have been filled each time a new session begins demonstrating the need of classified employee training that is flexible with work assignments. Student and Administration Support Staff (SASS) is a peer-support training program sponsored by the Classified Senate, with the support of President Davis. The goal is to improve classified training, create an interactive forum for suggestions, changes, and problem solving, and to develop more consistency in common processes throughout the college. Many classified staff members have to learn new jobs or take on more responsibility, and the college wants to support colleagues during this difficult transition. SASS is in its infancy. It met twice in spring 2013, and then began regular monthly meetings in October 2013. A survey was conducted to determine the training needs |Standard III: Resources 316 [West Valley College Self Evaluation Report] March 2014 of staff. (3A.5.12) The first session offered was to introduce staff to Lynda.com after the Classified Senate purchased five licenses for staff to use on a rotating basis. (3A.5.13) Since then SASS presented trainings in the student and financial applications of Cognos and Microsoft Outlook. The trainers are classified staff who have expertise in a particular area and attendees are encouraged to share tips they might have. Self-Evaluation The college meets this standard. The college and district offer a variety of professional development opportunities for its faculty, staff, and administrators all of which have at their core the goal of positively impacting student learning and success. Loss of funding due to budget reductions continues to impact the ability to offer ongoing professional development activities. However, both the college and the district managed to adapt its programming for alignment with institutional goals and trends and needs of faculty and staff. Actionable Improvement Plans Explore opportunities to maximize staff development, utilizing data-driven decision on focused-topics, during times of constrained budget. Conduct streamlined and strategic leadership training for the Division chairs and Department chairs. Continue to offer an ongoing new faculty orientation in spring 2014. Evidence 3A.5.1 Administrative Procedure 7160 http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/AP_7160.pdf 3A.5.2 WVMCCD Staff Training Webpage http://wvm.edu/group.aspx?id=2473 3A.5.3 Supervisor/Manager Meeting Agendas http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/All_Managers_Team_Meetings/ 3A.5.4 Association of College Educators Article 47 http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/ace_article_47.pdf 3A.5.5 Faculty Professional Development webpage http://wvm.edu/content.aspx?id=2148 3A.5.6 Article 23 - Classified Professional Growth Incentive Program http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/wvmcea_contract_2012_15_final_web_arti cle23.pdf |Standard III: Resources 317 [West Valley College Self Evaluation Report] March 2014 3A.5.7 Claremont Employee Assistance Program 3A.5.8 ACE Contract Appendix D http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/ace_contract_ext_2011_page189.pdf 3A.5.9 Division Chair Retreat http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/Division_Chair_Retreats/ 3A.5.10 Faculty Handbook http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/faculty_handbook_complete_20102011.pdf 3A.5.11 Lynda Training http://westvalley.edu/committees/Accreditation/2013/evi dence/3a/Lynda_Training/ 3A.5.12 SASS Survey http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3c/sass_training_survey_2013.xlsx 3A.5.13 SASS Training http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/sass_agenda.pdf http://www.claremonteap.com http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3a/2013_Lynda.com_Licenses_Purchase.pdf Standard IIIA.5.b With the assistance of the participants, the institution systematically evaluates professional development programs and uses the results of these evaluations as the basis for improvement. Descriptive Summary District Human Resources Department includes a participant evaluation of workshops and trainings each time they are offered. Feedback and comments are reviewed and evaluated for relevance and effectiveness of training. Results are utilized for future development of new training and professional development opportunities. (3A.5.b.1) The All College Day Committee is also responsible for planning and coordinating All College Day (ACD) activities subject to the requirements of the Association of College Educators Collective Bargaining Agreement and approved by the Academic Senate. The evaluation process for All College Day (Flex day) is completed through the distribution of an assessment form during the initial welcoming events, workshops and other events throughout the day. The assessment results are reviewed by the All College Day Committee (ACD) (3A.5.b.2) and shared with the college President and Cabinet. Recommendations are ascertained and implemented. The committee |Standard III: Resources 318 [West Valley College Self Evaluation Report] March 2014 develops and coordinates the All College Day activities from the input of faculty, staff, administrators and the ACD Committee’s evaluation, survey, and e-mail. The purpose of the WVC Professional Development Committee is to plan and coordinate the professional development activities for faculty and staff. The Professional Development Committee is responsible to assess the needs of the college as they relate to professional development and improvement of teaching and learning, and student service. They also develop programs and strategies to meet these needs. The Professional Development Committee annually evaluates the Professional Development Program and Funding Guidelines. (3A.5.b.3) The Professional Development Committee members examine, approve or deny requests for professional development funding using an established process. The newly identified faculty coordinator for the WVC Student Success Team will continue to lead the implementation process of the Student Success Act of 2012, or the Student Success and Support Programs, and begin leading critical exploration of teaching and learning needs that address student success. (3A.5.b.4) The college is deeply committed to this newly and strategically focused work as part of the WVC’s Institutional Effectiveness, supporting professional development opportunities for faculty, staff, administrators, and students. Self-Evaluation The college meets this standard. The reduction of funding created a challenging environment to continue supporting professional development activities. However, the college made commitment to provide strong college-wide All College Day each semester. With the Student Success Team led by the new coordinator starting in spring 2014, the college will emphasize on new, innovative, and forward-thinking teaching and learning, as well as student support opportunities to ensure student success. Actionable Improvement Plans WVC Professional Development Committee and All College Day Committee work to increase synergy between these committees to streamline efforts to provide strong professional development activities for the campus community. Evidence 3A.5.b.1 Participant Evaluations – EAP Orientation http://www.westvalley.edu/committees/Accreditation/2013/e vidence/3a/eap_mgt_orientation_eval_09-13-13.docx |Standard III: Resources 319 [West Valley College Self Evaluation Report] March 2014 3A.5.b.2 All College Day Committee http://www.westvalley.edu/committees/All_College_Day/inde x.html 3A.5.b.3 Professional Development Program and Funding Guidelines http://www.westvalley.edu/committees/Professional_Develop ment/Documents/Forms_And_Instructions/Conference_And_G rant_Forms/WVCMini-Grant_Guidelines_2011-12.doc 3A.5.b.4 Student Success team Framework http://www.westvalley.edu/committees/Accreditation/student _success_diagram.html Standard IIIA.6 Human resource planning is integrated with institutional planning. The institution systematically assesses the effective use of human resources and uses the results of the evaluation as the basis for improvement. Descriptive Summary The college regularly assesses its human resources needs in a number of ways which integrate human resources planning with institutional planning. The college assesses the use of its human resources primarily through its planning and resource allocation process as part of the college’s Integrated Planning and Resource Allocation and resource allocation. (3A.6.1) Program Review, which is one of the three main components of this ongoing planning and assessment cycle, includes information for needs and rationale for human resources. Program Review allows for departments to annually assess budgets and how goals are met through human and other resource requirements. Subsequently, starting in spring 2014, the Budget and Resource Advisory Council (BRAC) reviews the human resources needs used established criteria and in alignment with the college’s mission. (3A.6.2) Recommendations will be forwarded to College Council which advises the president. Faculty hiring at the college occurs through a clearly defined process that is integrated in the participatory governance process. There is a clearly delineated process chart and timeline produced each year by the Vice President of Instruction in consultation with the Division Chairs Council and Academic Senate. (3A.6.3) In recent years’ severe budget reduction, the college engaged in participatory governance based assessment process in identifying areas of reductions in conjunction with possible restructuring and consolidation of programs, departments, and services. Beginning in spring 2013, subcommittee of the College Council created four ”Focus Area Interdisciplinary Team (FAIT)”s across campus, |Standard III: Resources 320 [West Valley College Self Evaluation Report] March 2014 opening wide opportunity for the campus community members to participate in this process, as well as ensuring transparency throughout the process. (3A.6.4) The college came to some decisions in the late fall 2013 semester and some areas of analysis will continue into the spring 2014 semester. (3A.6.5) While extremely challenging, this process created ample opportunity for the college community to thoughtfully review, analyze, and assess needs for human resources in various sectors of the college. Self-Evaluation The college meets this standard. The decisions for prioritizing hiring requests are firmly rooted in the participatory governance process, camps wide. Actionable Improvement Plans • Assess BRAC role and responsibilities in spring 2014. Evidence 3A.6.1 Integrated Planning Diagram http://www.westvalley.edu/committees/Accredi tation/integrated_planning_diagram.html 3A.6.2 Budget Resource Advisory Council http://www.westvalley.edu/committees/Accredi tation/2013/evidence/3d/brac_12_17_13.pdf 3A.6.3 Faculty Hiring Process and Timeline http://www.westvalley.edu/committees/Accredi tation/2013/evidence/3a/Faculty_Hiring_Proces s_and_Timeline.pdf 3A.6.4 FAIT Documents http://westvalley.edu/committees/Accreditation /2013/evidence/4b/FAIT_Process/ 3A.6.5 President’s Letter re: Budget Reduction/Restructuring Outcomes http://www.westvalley.edu/committees/Accredi tation/2013/evidence/3a/president_budget_red uction_restructuring_outcomes.pdf |Standard III: Resources 321 [West Valley College Self Evaluation Report] March 2014 Standard IIIB: Physical Resources Physical resources, which include facilities, equipment, land, and other assets, support student learning programs and services and improve institutional effectiveness. Physical resource planning is integrated with institutional planning. Descriptive Summary West Valley College provides safe and sufficient physical resources of its programs and services. West Valley College is set in a wooded area surrounded by natural beauty including oak trees and a creek running through the campus. The physical facility consists of 29 buildings and 6 athletic fields sitting on 143 acres. (3B.1) There are 27 single story buildings and two double story buildings. The college has seven parking areas that will accommodate 3,130 vehicles for students and faculty. The majority of parking is on the north-west corner of the campus at the intersection of Fruitvale and Allendale Avenues. Most original structures are single story, but as the college renovates and additions from approved Bond Measure H & C, more modern two story buildings are becoming prevalent as with the Fox Center. The physical space of the campus totals 538,242 gross square feet with 368,487 assignable square feet. The campus consists of four informal zones distributed by academic disciplines and use. The first zone on the north side of campus is the Sciences Zone. It includes the Applied Arts and Science and the Science and Math Divisions. The second zone is the Central Zone of campus includes the Business Division and multiple student services including the bookstore, the Office of Admissions and Records, Counseling and Administration Offices. The third zone on the east side of campus is the Liberal Arts Zone. It includes the Social Science, Fine Arts, and Language Arts Divisions. It also includes the Tutorial Center and Library. The fourth zone on the south side of campus is the Athletics Zone. It consists of the Physical Education Division and Athletic fields. There are seven athletic fields for soccer, softball, football, track, tennis, golf and baseball. The West Valley Mission Community College District was approved by voters in 1963. The District’s first college, West Valley College, was established in 1964 and became operational on a 12.5 acre site located in the city of Campbell. The first year of operation, 1964-1965, the college had 3,203 students with 53 faculty and 10 administrators offering 100 courses. Standard III: Resources 322 [West Valley College Self Evaluation Report] March 2014 In 1964, the district purchased the current 143 acres of land bordered by Fruitvale and Allendale avenues in Saratoga. Between the years of 1964 – 1974 the college was created with the first buildings completed in 1968. Mission college was established in 1979 and in 1985 the district added Mission College to form a twocollege district. The college has existed in its present location for almost four decades and most of its buildings were in need of updating and reconstruction. To meet this need, the district successfully conducted a $235 million bond measure in November 2004. The college was allocated $97 million from the Measure H Bond for new building and reconstruction projects. (3B.2) The college has been successful in pursuing state construction funds in excess of $60 million to help meet its facilities development plans. The projects completed with Bond Measure H include the Math & Science renovation and addition, the construction of a two-story Technology (Fox) Center, a replacement pool for the Aquatic Center, and reconstruction of Applied Arts and Science, Language Arts, Social Science, and the Learning Center. The measure also renovated the Campus Center and modernized infrastructure. (3B.3) In June of 2012, the electorate approved a $350 million local general obligation bond (Measure C) for The West Valley Mission Community College District which provides funding for $157 million in construction projects for West Valley College. The bond (Measure C) will support the development of several construction projects on the main campus. Construction project include new building construction for Student Services, Fine and Performing Arts, and the Library and Learning Resource Center. The projects also include renovation of Applies Arts and Sciences, Business Division, Humanities and Fine Arts, Campus Center, Administration of Justice, and Physical Education. Additional bond measure projects include Technology Systems, Planetarium upgrades and parking lots and walkway replacements. (3B.4) Facilities planning, design, construction and maintenance are the primary responsibilities of the West Valley Mission Facilities Department. (3B.5) However, to ensure that physical resources support student learning programs and services and improve institutional effectiveness, West Valley College employees play a primary role in designing the functional elements of buildings and collaborate with District staff on other aspects of new facilities. In addition, campus personnel play an important part in coordinating the operations of facilities on campus. Standard III: Resources 323 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3B.1 Campus Map http://westvalley.edu/maps/ 3B.2 Measure H Bond Projects List http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3b/3b_7_bond_measure_h_priority_list.xls 3B.3 Measure H Completed Project List http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3b/completed_measure_h_projects.pdf 3B.4 Measure C Bond Projects http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3b/3b_8_approved_measure_c_bond_project_.xls 3B.5 Function Map: Physical Resources Function Map: Physical Resources Standard IIIB.1 The institution provides safe and sufficient physical resources that support and assure the integrity and quality of its programs and services, regardless of location or means of delivery. Descriptive Summary West Valley College and the West Valley Mission Community College District (WVMCCD) Facilities Department have effective procedures to regularly evaluate the safety of physical resources against multiple criteria. These criteria include building codes, OSHA requirements, and common risk management best practices. Stringent design standards are followed that meet or exceed current building codes for school facilities. All building projects undergo multiple review procedures, both in the design and construction phases to ensure that they meet all applicable building codes and safety and accessibility requirements. In addition, the college uses both internal and external safety and security evaluations of its facilities and monitors employee and non-employee accident and injury reports to identify and reduce or eliminate risk factors through maintenance and improvements of physical resources and training of employees. The college ensures the safety of its facilities by utilizing the annual report prepared by the district’s insurance company, Keenan & Associates. Keenan & Associates Standard III: Resources 324 [West Valley College Self Evaluation Report] March 2014 complete an annual inspection of each facility and, in conjunction with the district facilities manager. (3B.1.1) The report provides the college needed safety adjustments and repairs. The college maintains standards in compliance with OSHA (Occupational Safety Health Standards), ADA (Americans with Disabilities Act), and local building codes requirements. The Vice President of Administrative Services meets once a month with the college’s Facilities and Safety Advisory Council to ensure that the campus meets state regulations regarding health and safety. (3B.1.2) The committee is composed of representatives from each building on campus plus representatives from Health Services, Security, and Student Services. The committee receives annual revenues to assign for facility repairs and improvements. Recommendations from this committee are forwarded through the Vice President of Administrative Services to the district facilities department. The WVMCCD’s comprehensive planning process provides safe and sufficient resources that assure the integrity and quality of its programs and services. The college’s Educational and Facilities Master Plan 2009 (E&FMP) (3B.1.3) planning and development process provided determination of sufficiency of classrooms, lecture halls, laboratories, and other critical facilities for instruction and student services: Beginning in 2001: The College developed its first E&FMP. It was a highly participatory process involving many constituencies of the college. August 2008: The WVMCCD Board of Trustees hired a planning team to assist West Valley College in developing an Educational and Facilities Master Plan to the previously developed 2001 plan. The planning process was a highly participatory one involving many constituencies of the college. During the summer and early fall of 2008, the College Council worked with the planning team to define the project scope, develop processes and timelines, and develop the educational plan goals. Educational planning information and data were collected, and Program Reviews were analyzed to assure compatibility with the college’s strategic goals. Fall 2008: Meetings were held with representatives from every work unit and academic discipline. The meetings were designed to confirm findings from Program Reviews and assess future plans and needs. The condition of existing facilities, grounds, way finding, and pedestrian and vehicular access was also assessed. Standard III: Resources 325 [West Valley College Self Evaluation Report] March 2014 December through February 2009: Internal and external environmental scans were completed. Concurrently, other studies were completed that provided information for the E&FMP. These studies are described later in this section. Using the Program Reviews, the environmental scan, the information from the other studies, and a collection of other internal and external resource documents, the College Council reviewed the list of potential college-wide educational initiatives that were then disseminated via the participants to the entire campus community. Then, in February, the College Council, working with the planning consultants and using the educational initiatives as a guide, discussed several options for possible new campus construction and facilities modifications. Spring 2009: The College Council worked closely with the consultants reviewing a series of planning options and developing recommendations for the Facilities Plan. The discussion included the consideration of primary and secondary effects, project linkages and priorities, strategies for maximizing state funding, preliminary project budgets, and phasing plans. The planning process included a series of College Council meetings as well as presentations and discussions with the college to broaden the plan’s perspective and to enhance the acceptance of proposed developments. The primary data used to evaluate the sufficiency of classrooms, laboratories and other facilities are capacity-to-load ratios and instructional space utilization reports. The district facilities department annually updates the West Valley College Space Inventory. (3B.1.4) The inventory details the type of usage for every space in every building and becomes part of the justification for the Five-Year Construction Plan (3B.1.5). The state uses these figures, along with projected enrollment growth, to develop capacity/load ratios that are considered in the prioritization of projects. In 2005, the district authorized Geier & Geier Consulting, Inc. to assess its current facilities. This assessment found that over the three decades since the campus was completed, changes in instructional methods have created the need to modify existing space (classrooms, laboratories, and offices) and to develop additional technology capacity and distance learning capabilities (3B.1.6). Findings from this evaluation contributed to the formulation of direction for the Educational and Facilities Master plan of 2009. West Valley College plans, builds, maintains, and upgrades or replaces its physical resources in a manner that assures effective utilization and the continuing quality Standard III: Resources 326 [West Valley College Self Evaluation Report] March 2014 necessary to support its programs and services. The college’s Educational and Facilities Master Plan (E&FMP) assesses facilities needs in support of educational programs. Working in collaboration with faculty, staff, and students, college administrators are responsible for the implementation of the plan. Facilities, maintenance, and custodial services are district functions with a district director of facilities assigned to West Valley College. The E&FMP was last reviewed comprehensively in 2009. (3B.1.7) The district annually updates its Five-Year Construction Plan. This plan is developed with the input from the President’s Cabinet and approved by the Board of Trustees. The plan is reviewed and prioritized annually. State Chancellor Outlay Applications are submitted to the state for renovation and new construction projects based on the master plan. (3B.1.8) The primary focus of all facilities planning is to ensure that facilities are constructed and maintained to assure access, safety, security and a healthful learning and working environment, while meeting instructional and institutional goals. The Executive Director of Facilities, Construction, and Maintenance develops an Annual Scheduled Maintenance Report for all district facilities maintenance needs. (3B.1.9) The College’s Facilities and Safety Advisory Council, in conjunction with the college’s facilities manager, meets and confers regarding maintenance and repair needs. Roadways, pathways and signage are under continual scrutiny from campus police, maintenance, and campus facility groups. (3B.1.10) West Valley’s sixteen modular building are approved by the Department of State Architects. Scheduled maintenance funds address the need for upkeep and replacement of roofs, HVAC, windows and doors, and any other structural improvements. (3B.1.11) New building plans conform to state building code standards as determined by the California Department of State Architects (DSA). Community Colleges currently operate under the Field Act, a stringent building code for public schools. The college hires a licensed architect to provide plans and specifications that are approved by DSA. After DSA approval, the project is publicly bid and awarded to the lowest responsible licensed contractor. A DSA state inspector is present during construction to make sure that buildings are built to specifications. The West Valley College Educational and Facilities Master Plan (E&FMP) called for an Environmental Impact Report (EIR) to assess the effects of the actions proposed in the master plan. (3B.1.12) Standard III: Resources 327 [West Valley College Self Evaluation Report] March 2014 Prior to offering classes at any off-campus site, the location is inspected for safety and sufficiency in meeting the needs of the programs and services. When courses are offered off-campus, routine maintenance is performed regularly. These facilities must comply with building regulations issued by the DSA and federally mandated health and safety requirements, ensuring ADA access. To ensure off-site facilities have the resources that aid in the delivery of West Valley College’s educational programs, the coordinator of relevant academic area works with staff at the off-site location to ensure that all instruction and service needs are met. In March 2011, the college leased approximately 2,820 square feet at 1 West Campbell Avenue from the City of Campbell. (3B.1.13) The Campbell Center includes approximately 567 feet of office space and 2,253 feet of classroom space. Three classrooms, each accommodating from 30 to 40 students, are now in operation for day and evening classes. Off-campus facilities such as the Campbell/San Jose Center are regularly inspected by West Valley College employees and the same compliances described above apply. The college maintains a safe, secure environment for its students and personnel (3B.1.14). In the 2012 accreditation survey, 71% of the student respondents noted positively that they feel safe on campus during the day. (3B.1.15) In addition, the same survey indicated that 76% of students agree or strongly agree that the condition of the campus facilities is conducive to student learning. The college does not provide security at the Campbell/San Jose Center, as both have their own security. Funding requests for facilities are derived from the 2009 Educational and Facilities Master Plan. Projects listed on the college’s annual, state-required Five-Year Construction Plan are identified from the comprehensive plan. Projects eligible for state funding remain on the Five-Year Construction Plan until they are funded or rejected by the state, or until the priorities for facilities change because of other factors. Most funding sources for facilities maintenance and improvement, including the Five-Year Construction Plan, have specific guidelines and/or restrictions. The college regularly applies for state-scheduled maintenance funds earmarked for repairs. The availability of funds varies from year-to-year with specific guidelines for the types of projects that qualify. The state funds require matching funds. Each submitted project is then rated against a state formula. Available funding determines the number of funded projects. The college annually updates the list of projects to be submitted to the state based on critical needs, periodic facilities maintenance Standard III: Resources 328 [West Valley College Self Evaluation Report] March 2014 assessment, the Facilities Condition Assessment Report and the availability of matching funds (3B.1.16). Projects completed and in process since 1998 are listed in the Facilities and Campus Development Project Listing. The physical resource process is structured by two branches: 1) The Committee Structure: The Facility and Safety Advisory Committee develops facility standards. The standards include what type of seats or tables are standard for classrooms. The committee develops policies and procedures. Small facilities projects are determined by the VP of Financial Services and the cabinet if they are less than $10,000 in scope. If the project cost is determined to be more than $10,000 then it goes to the Facilities Advisory Committee for prioritization in to Tier I, Tier II, or Tier III. The committee develops a project cost and planning agenda. (3B.1.17) 2) The Administrative Structure: A project determined to pass the “one-day” test is a project that will take one day or less to complete. A one-day test project will be completed as a work order. A project taking longer than one day will be a small facilities improvement project (i.e. replacing office furniture mounted on a wall). The Administrative Structure includes the following items: • • • • E&FMP Bond Measure Priority Project List 5-Year Project Plan Small Facilities Project List West Valley College uses its institutional planning process to identify equipment needs. Departments identify and prioritize needs in their Program Reviews. (3B.1.18) Starting in spring 2014, the Budget and Resource Advisory Council (BRAC), as part of the Integrated Planning and Resource Allocation and resource allocation processes, will review and analyze requests with established criteria in accordance with the college mission statement and priorities to make subsequent recommendations to the College Council. (3B.1.19) Once approved, distributed, and installed, designated staff maintain campus-based equipment including maintenance technicians, information technology staff, laboratory technicians, athletic attendants, and instructional assistants. Funding for most facilities and equipment is centralized in the college budget to meet the ongoing needs of the college programs and services. Standard III: Resources 329 [West Valley College Self Evaluation Report] March 2014 The college’s Instructional Technology Division, which handles planning and upkeep of the college’s technology equipment needs, was recently restructured due to the retirement of the Dean of Instructional Technology and Services. Under the leadership of the Vice President of Administrative Services, a streamlined technology equipment inventory will be refreshed as well as cross-referenced with facility equipment needs (i.e. HVAC computerized system, new alarm system). It is reflected in the college’s Technology Strategic Plan. (3B.1.20) Colleague, the college’s administrative management system, is used for class scheduling and to assign classrooms and evaluate room utilization. West Valley College and Mission College began exploring the Ad Astra system to specifically address instructional facility space in 2010. (3B.1.21) Ad Astra is to be fully adopted at West Valley College; however its implementation plan will be revisited to incorporate the revisions occurring with facility and renovation priorities. As buildings are renovated and room inventories change, Ad Astra's database will be updated as well in order to align with the room assignments in Colleague's schedule of classes. A review of the Ad Astra facilities inventory will be completed in spring 2014, followed by Ad Astra training for staff members using the system for more complete implementation by fall 2104. ANGEL Learning Management provides a cloud based distance learning environment. (3B.1.22) District Information Systems (IS) manages campus network and internet access which is currently at gigabit speed to provide enough performance and capacity for the foreseeable future. ANGEL support is provided through the college Instructional Technology Department. Computer and media creation equipment is available for check out through Instructional Technology staff on an as-needed basis. The Annual Safety & Security Report For 2013 , completed in October of each year, meets federal reporting guidelines. The report includes statistics on criminal problems and police and security issues over a three year period. Overall reports for assaults, burglary, sex crimes, stolen vehicles, theft, drug violations and traffic collisions have declined during this period. Self-Evaluation The college meets this standard. The college has existed in its present location for almost four decades, and most of its buildings are in need of updating and reconstruction. To meet this need, the district successfully conducted a $235 million bond measure in November 2004. The college was allocated $97 million from the Standard III: Resources 330 [West Valley College Self Evaluation Report] March 2014 Measure H Bond for new building and reconstruction projects. (3B.1.23) The college has been successful in pursuing state construction funds in excess of $60 million to help meet its facilities development plans. In June of 2012, the electorate approved a $350 million local general obligation bond (Measure C) for The West Valley Mission Community College District. The passing of bond Measure C in 2012 will provide $157 million in funding for new construction projects. (3B.1.24) The college has always supported the learning outcomes of students with disabilities. Disability Educational Student Program (DESP) maintains close relationships with the Facilities department to ensure there are no physical barriers that prevent students from achieving their educational goals. The college is in compliance with state and federal mandated American with Disabilities Act (ADA) standards and consistently makes improvements to the college’s physical plan to ensure accessibility. (3B.1.25) Actionable Improvement Plan Under the leadership of the Vice President of Administrative Services in conjunction with the district Information systems (IS) department, complete installation of the Ad Astra software for instructional schedule planning for room allocation. Plan for revision of Educational and Facilities Master Plan district-wide Evidence 3B.1.1 Keenan and Associates SWACC Report http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/wvcmc_swacc_020113_condition.pdf 3B.1.2 Facilities and Safety Advisory Council http://westvalley.edu/committees/Facilities_Safety_Advi sory/ 3B.1.3 Educational and Facilities Master Plan 2009 http://www.westvalley.edu/committees/Accreditation/d ocuments/2009-wvc-educational-and-facilities-masterplan.pdf 3B.1.4 WVC Space Inventory http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b_5__space_inventory.pdf 3B.1.5 WVMCCD Five Year Construction Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/wvmccd_five_year_construction_plan_ 2014_18.pdf 3B.1.6 Geier and Geier Report 2005 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/WVC _Geier&Geier Consulting_Report_2005.pdf 3B.1.7 Educational and Facilities Master Plan 2009 http://www.westvalley.edu/committees/Accreditation/d ocuments/2009-wvc-educational-and-facilities-masterplan.pdf Standard III: Resources 331 [West Valley College Self Evaluation Report] March 2014 3B.1.8 WVMCCD Five Year Construction Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/wvmccd_five_year_construction_plan_ 2014_18.pdf 3B.1.9 WVMCCD Annual Scheduled Maintenance Report http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b1b_15_201314_state_scheduled_ma intenance_plan.pdf 3B.1.10 Facilities and Campus Development Project Listing http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b_16__2011_12_smallfacilitiesproject. pdf 3B.1.11 Scheduled Maintenance Funds http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b1b_1_maintenance_operating_budg et.pd 3B.1.12 Environmental Impact Report http://wvm.edu/content.aspx?id=4978 3B.1.13 Campbell Center http://westvalley.edu/classes/campbell.html 3B.1.14 Annual Safety & Security Report For 2013 http://wvm.edu/WorkArea/linkit.aspx?LinkIdentifier=id&I temID=7012 3B.1.15 Accreditation Student Survey http://www.westvalley.edu/committees/Accreditation/d ocuments/surveys/accreditation_student_survey_report_ _07_12.pdf 3B.1.16 Facilities Condition Assessment Report http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/Facilities_Condition_Assessment_Repor t.pdf 3B.1.17 Small Facilities Project Flow Chart and Form http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b//small_facilities_project_flow_chartand form.xls 3B.1.18 Program Review http://www.westvalley.edu/committees/programreview/index.html 3B.1.19 Budget and Resource Advisory Council http://westvalley.edu/committees/Accreditation/2013/e vidence/3b/brac_12_17_13.pdf 3B.1.20 WVC Tech Plan November 2013 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3c/technology_strategy_update_for_tac_1 1-12-13.pdf 3B.1.21 Ad Astra http://www.aais.com/products 3B.1.22 Angel Course Management System http://wvmccd.angellearning.com/default.asp 3B.1.23 Measure H Bond Projects List http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b_7_bond_measure_h_priority_list.xls 3B.1.24 Measure C Bond Projects List http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b_8_approved_measure_c_bond_proj ect_.xls http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/ada_barrier_removal_project_2010.pdf Standard III: Resources 332 [West Valley College Self Evaluation Report] March 2014 Standard IIIB.1.a The institution plans, builds, maintains, and upgrades or replaces its physical resources in a manner that assures effective utilization and the continuing quality necessary to support its programs and services. Descriptive Summary The West Valley Mission Community College District (WVMCCD) Facilities Department is led by the Executive Director of Facilities, Maintenance and Construction. (3B.1.a.1, 2) Each college has a Manager of College Facilities housed locally who manages the maintenance and operations of its physical resources. Grounds Services and Custodial Services report to the campus-assigned Director. All service and work orders are processed through an automated work order system prioritized and attended to in order of precedence and urgency. The Vice President of Administrative Services at the college is the direct contact with the WVMCCD Facilities Department on all facilities maintenance and renovations. The Executive Director of Facilities, Maintenance, and Construction supervises and manages all bond-supported construction related projects for both colleges. In addition to a comprehensive long-range planning process to ensure the adequacy of resources will into the future, the WVMCCD Facilities Department and West Valley College use an integrated process to design, construct, modify and maintain buildings to ensure effective utilization and continuing quality of facilities to meet the needs of its programs and services. The WVMCCD Facilities Department evaluates and formulates plans for facilities using state prioritization criteria to project eligibility for new or modernized space across campus. West Valley College continuously evaluates facility needs based on college priorities through the institutional planning process. West Valley Mission Community College District’s (WVMCCD) comprehensive planning process aligns with the mission statements of the district and colleges, encompassing resource allocation and curriculum offerings. As a result, the WVC Educational and Facilities Master Plan 2009 (3B.1.a.3) clearly delineated recommendations for the college’s facility needs: 1. Maximize functional space a. Renovate facilities b. Address program needs c. Continue technological advancements 2. Eliminate non-functional space a. Remove temporary buildings Standard III: Resources 333 [West Valley College Self Evaluation Report] March 2014 b. Replace aging facilities 3. Improve efficiency/utilization of facilities a. Consolidate related programs b. Create flexible, interdisciplinary spaces 4. Enhance the campus environment a. Create gathering spaces for learning b. Improve landscape and way finding With the successful passage of Measure H bond in the amount of $235 million for the district in November 2004, construction projects were successfully completed below based on the Educational and Facilities Master Plan. (3B.1.a.4) Aquatic Center project Campus Technology Center (Fox Center) Science and Math addition Science and Math Building renovation ADA barrier removal (phase 1) Utility infrastructure modernization Surface improvements (I, II & III) Interim housing/swing space/Wet labs Campus Center building renovation Campus Center Student Grove project Applied Arts and Science renovation Classroom and student services facility upgrades Solar photo voltaic system projects The college is completing one project remaining from Measure H—the Applied Arts and Science (AAS) renovation which is slated for completion in the Spring 2014 semester. With the recent successful passing of the bond measure C with $350 million. The college delineated the following re-prioritized plan. The initial list of construction projects was approved by the Board in January 2013. (3B.1.a.5) Applied Arts and Science renovation Student Services Building-New replacement Library and Learning Resources Center reconstruction Fine Arts Building – new replacement Standard III: Resources 334 [West Valley College Self Evaluation Report] March 2014 Humanities and Fine Arts building renovation Business Division renovation and Administration of Justice building Planetarium upgrade The Educational and Facilities Master Plan 2009 also discussed sustainable design principles. The district committed to working with respective architects to comply with LEED certified building if the project is larger than 10,000 square feet of new or renovated projects. When the building project is LEED certified, the college’s Sustainability Committee (3B.1.a.6), an advisory committee to the College Council, works in collaboration with the architects often creating student internship opportunities. Once any individual project is launched, the design team is constructed. A team consists of a Project Lead who is a college administrator who is the overseer of the entire project, a core group that includes key personnel of the focused areas, the architects, the project manager (Gilbane), and the Executive Director of Facilities, Maintenance, and Construction. Initially the project architects/engineers/project managers and facilities planners meet early and often with WVC end users to identify the programmatic requirements of the project, develop schematic designs, and ultimately progress to the construction documents phase that allows the project to be put out to bid in order for a contract to be awarded. WVC end-user participation scales back during the construction phase, when the designs are being built, but then the college’s involvement ratchets up once again toward the end of construction when furniture and equipment requirements are identified and produced. At key milestones in the project design, plans are submitted to the West Valley College President’s Cabinet for review and input. Once the design is complete, the project is submitted to the Division of the State Architect (DSA) for structural, fire/life safety, and accessibility review and approval. The WVMCCD Facilities Department staff also coordinates all significant alterations and upgrades to ensure facilities meet changing needs and provide a safe and accessible learning and working environment. Routine repairs and maintenance is performed by a combination of WVMCCD Facilities Department and West Valley College. The WVMCCD Facilities Department and West Valley College use a coordinated approach to address both urgent and non-urgent requests for ‘as-needed’ Standard III: Resources 335 [West Valley College Self Evaluation Report] March 2014 maintenance services. Urgent requests are initiated by calling the WVMCCD Facilities Department to dispatch maintenance personnel to provide services. Nonurgent requests for custodial, maintenance or other facilities services such as alterations and upgrades are submitted via an online work order system. (3B.1.a.7) An employee can initiate a work order to identify needed maintenance or alterations to improve facilities. Priority is given to safety and health requests and other critical needs. West Valley College evaluates the effectiveness of its facilities and equipment using input from the Program Review process, as part of the college’s Integrated Planning and Resource Allocation process, as well as by monitoring work order requests and other forms of input through the Facility and Safety Advisory Council or other campus constituency groups. Some work orders are maintenance related such as furniture replacement and repair, some are technology related use in classrooms and faculty offices. West Valley College has three different entities for addressing different technological maintenance needs: 1) The district Information System (IS) department is responsible for faculty offices and classroom network connections as well as the campus-wide wireless internet system consistently used by students and staff to utilize laptops, tablets, or iPads. The district IS department is responsible for providing necessary computer and printers for individual staff and faculty. 2) Instructional Technology staff on campus are responsible for the replacement of computer equipment in classrooms, computer labs, and other instruction-related facilities. The staff is also responsible for setting up such “smart” classrooms and labs to be ready for instructional purposes prior to start date of each semester. Staff also provide maintenance, troubleshooting, and faculty assistance for any classroom instructional technology related needs during the semester. 3) Classroom Technology staff who update, replace, or troubleshoot audiovideo related works. All forms of feedback are used to identify and prioritize needed improvements to facilities and equipment. At a time of reduced resources, it is critically important for the college and district IS to coordinate their planning efforts in providing necessary support and services to the college. The college is in the process of implementing Ad Astra software for effective utilization of facilities and classrooms. (3B.1.a.8) Implementation of this tool will allow the college to receive reports on Standard III: Resources 336 [West Valley College Self Evaluation Report] March 2014 academic and non-academic use of classrooms in a timely manner to ensure rooms are scheduled efficiently. In addition, currently separately managed room reservations such as those in the Fox building, Campus Center, and the Library can centralized through Ad Astra. West Valley College’s Hazardous Material Management Plan (HMMP) was certified by the FHDA. (3B.1.a.9) The HMMP outlines procedures for emergency response and contingency in case of chemical spills, fumes, injury, and/or containment, treatment, evacuation, and training. Self-Evaluation The college meets this standard. The above initiatives, activities, and processes demonstrate how the institution plans, builds, maintains, and upgrades its physical resources in a manner that assures effective utilization and the continuing quality necessary to support its programs and services. Actionable Improvement Plan • Coordinate planning processes of the District IS and college’s IT in regards to needs of equipment and software. Evidence 3B.1.a.1 WVMCCD Organizational Chart http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/wvmccd_org_chart_2012_13.pdf 3B.1.a.2 WVMCCD Facilities Webpage http://wvm.edu/group.aspx?id=176&linkidentifier=id&i temid=176 3B.1.a.3 WVC Educational and Facilities Master Plan 2009- page 73 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3b/2009_wvc_educational_and_facilitie s_master_plan_page73.pdf 3B.1.a.4 Measure H and Capital Outlay Program report November 13, 2013 (p. 2-4) http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3b/completed_measure_h_projects_pa ge2-4.pdf 3B.1.a.5 Board Approval – Measure C construction List, January 2013 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3b/3b_8_approved_measure_c_bond_ project_.xls 3B.1.a.6 WVC Sustainability Committee http://www.westvalley.edu/committees/Sustainability/ 3B.1.a.7 Work Order System http://secure-www.wvm.edu/ 3B.1.a.8 Ad Astra http://www.aais.com/products 3B.1.a.9 WVC Hazardous Material Management Plan http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3b/WVMCCD_Hazardous_Material_Pla Standard III: Resources 337 [West Valley College Self Evaluation Report] March 2014 n_2012.pdf Standard IIIB.1.b The institution assures that physical resources at all locations where it offers courses, programs, and services are constructed and maintained to assure access, safety, security, and a healthful learning and working environment. Descriptive Summary West Valley College assures that physical resources are accessible, safe, secure, and provide a healthful environment by complying with federally mandated American with Disabilities Act (ADA), seismic safety, and Division of the State Architect (DSA) regulations. Access for the disabled community is a high priority of WVMCCD and West Valley College. In May 2011, with the support of Measure H Bond, the college removed the architectural barriers were out of compliance with current ADA standards. (3B.1.b.1) The college has always been a leader in recruiting and supporting the learning outcomes of those students who possess a disability of some sort. The Disability and Educational Support Program (DESP) maintains close relationships with the WVMCCD Facilities Department to ensure there are no physical barriers that prevent these students from achieving their educational goals. In alignment with its mission, goals and objectives, the college strives to provide facilities that ensure a successful learning environment for all students. The college continues to upgrade the facilities as part of the Measure C Bond construction project to maintain compliance with the Americans with Disabilities Act (ADA) standards and related state codes. All renovations and new projects are reviewed and approved by the Division of the State Architect. It is the position of the college not to deny any student instructional access due to physical limitations imposed by the campus. Toward that end, the college has over the years made improvements to the college’s physical plan to ensure accessibility. On an ongoing basis, ADA and other safety issues are addressed through the campus’s Facility and Safety Advisory Council. (3B.1.b.2) The Facility and Safety Advisory Council reviews and recommends policies governing the college’s physical plant and physical plan improvements to the college’s highest governing committee, the College Council. In addition, as part of the capital construction plan, newly constructed facilities and existing facilities that are renovated are built to comply with ADA codes. Standard III: Resources 338 [West Valley College Self Evaluation Report] March 2014 The district and the college routinely assess accessibility and safety of the buildings. The Division of State Architect (DSA) and Santa Clara County Fire Department perform annual campus inspections with an Inspector of Record for ADA access, structural, fire, and life safety compliance followed by the creation of an ADA Compliance Plan. (3B.1.b.3) The college also places a high level of attention on the safety of it facilities. Activities that demonstrate this commitment to safety include regular meetings of the WVC Facility and Safety Committee, annual safety inspections to comply with the California Occupational Health and Safety Act (Cal OSHA), and the resolution cycle with the college’s property and liability insurance provider. Keenan and Associates conducts annual campus inspections and reports any findings to the district Facilities Department. (3B.1.b.4) The WVC Facilities and Safety Advisory Council meets monthly to facilitate overall safety and facility related issues surrounding campus such as the review of recent accident and injury incidents, safety inspections, and the promotion of safety on campus. (3B.1.b.5) The Facility and Safety Advisory Council members represent all constituency groups at the college, including administrators, faculty, staff, and students. The district Executive Director of Facilities, Construction, and Maintenance Department develops an annual scheduled maintenance report of all district facility maintenance needs. (3B.1.b.6) The college’s Facilities and Safety Advisory Council, in conjunction with the college’s facilities managers, meets bimonthly and confer regarding maintenance and repairs needs. Roadways, pathways, and signage are under continual scrutiny from district police, maintenance personnel, and campus groups. The security of its facilities is of paramount importance at West Valley College. The college fire alarm system was upgraded in 2012 to include retrofitted fire alarm systems in each classroom and building. The alarm system is automatically dispatched with the local fire agency for immediate response. In addition, the college upgraded all classrooms on campus, with the exception of the Physical Education Division, with a new emergency telephone system. The emergency telephone system enables anyone to connect with emergency services as well as automatic dispatch to EMS. To ensure a timely emergency communication to the college community, the emergency telephone system’s uniform audible (verbal) message feature can be used to carry out messages to all user phones with collegewide emergency information. The college is equipped with a web and phone based Standard III: Resources 339 [West Valley College Self Evaluation Report] March 2014 emergency alert system—WVM Alert—which provides real time emergency information to all registered users. (3B.1.b.7) The safety of students on campus is a major priority, so that all students can focus on their learning experience. The WVMCCD maintains a campus Police Department staffed with highly trained officers to help protect the safety and ensure the security of students, staff, their property, and property of the district. (3B.1.b.8) District police officers, committed to standards of professional excellence, are required to meet the selection and training requirements of the California Peace Officer Standards and Training Commission. Officers receive the same training and carry the same authority on or near the college campuses as city police officers and county deputy sheriffs. The District Police, under the direction of a Vice Chancellor of Administrative Services, offers a wide range of services to the campus community. Services include providing and presenting current crime prevention information, patrolling the college campuses and parking lots, proactive crime suppression, investigating all offenses that occur on the campus, and informing campus users of the occurrence of crimes specified by federal statute. Officers are authorized to arrest or cite law violations. The District Police releases the WVMCCD Safety and Security Report. (3B.1.b.9) The Jeanne Cleary Disclosure of Campus Safety Policy and Campus Crime Statistic Act (commonly known as the Clery Act) is federal legislation designated to provide students, prospective students, and the public with uniform information from universities throughout the country on criminal problems and police and security issues. Criminal statistics are updated by October 1 of each year and include data from the three previous calendar years. The report can be found both at the WVC website and District Police website. To accommodate easy access to the campus police, the telephone extension to the campus police department is posted in all classrooms and offices. The college recognizes that smoking on campus is a public health issue. To address the issue in hopes of decreasing the health risks to member of its community, the Facility and Safety Committee recently identified smoking areas which are well away from entrances to buildings and clear of main pathways throughout the college. (3B.1.b.10) The decision was reached after vetted through the college’s participatory governance process with discussion forums held to solicit feedback. Standard III: Resources 340 [West Valley College Self Evaluation Report] March 2014 The college maintains an off-site facility, The Campbell Educational Development Center. (3B.1.b.11) The Campbell Center adheres to the same safety and security standard and measures as the main campus site and reviews to assure access, safety, security and a healthy learning and working environment for college programs and services. The Campbell Center agreement is negotiated to ensure that West Valley College maintains sufficient control to ensure the quality of off-site facilities. Self- Evaluation The college meets this standard. The college has a number of processes and protocols to measure and ensure West Valley College’s physical resources are constructed and maintained to assure access, safety, security, and a healthful learning and working environment. Effective decision making guides the planning, design and construction of new and renovated facilities. The college is not yet where it wants to be in regards to campus security and training programs. Actionable Improvement Plan • District and the colleges commit to develop a comprehensive Emergency Preparedness process. Standard III: Resources 341 [West Valley College Self Evaluation Report] March 2014 Evidence 3B.1.b.1 ADA Barrier Removal http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3b/completed_measure_h_proje cts_page3.pdf 3B.1.b.2 Facilities and Safety Advisory Council http://westvalley.edu/committees/Facilities_Safety_ Advisory/ 3B.1.b.3 ADA Compliance Plan – HMC Architect http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3b/WV_AAS_13_0315_RASTUDY_2_Core_Revisions.pdf 3B.1.b.4 Keenan and Associates Inspection Report http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3b/wvcmc_swacc_020113_condi tion.pdf 3B.1.b.5 Facilities and Safety Advisory Council http://westvalley.edu/committees/Facilities_Safety_ Advisory/ 3B.1.b.6 Annual Scheduled Maintenance Report http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3b/3b1b_15_201314_state_sche duled_maintenance_plan.pdf 3B.1.b.7 WVM Alert http://wvm.edu/emergency.aspx?id=3480 3B.1.b.8 Campus Police http://wvm.edu/police/ 3B.1.b.9 WVMCCD Safety and Security Report http://wvm.edu/WorkArea/linkit.aspx?LinkIdentifier =id&ItemID=7012 3B.1.b.10 Smoke Free Campus Policy http://westvalley.edu/services/studentdevelopment/health/smoking.html 3B.1.b.11 Campbell Educational Development Center http://westvalley.edu/classes/campbell.html Standard IIIB.2 To assure the feasibility and effectiveness of physical resources in supporting institutional programs and services, the institution plans and evaluates its facilities and equipment on a regular basis, taking utilization and other relevant data into account. Descriptive Summary The Educational and Facilities Master Plan serves as the basis for all facilities and equipment-related planning and evaluation. The Educational Master Plan identifies the college’s educational mission and overall direction and the accompanying Facilities Master Plan assesses data such as space utilization and capacity to use ratios to ensure the physical facilities can support the educational mission and goals of the college. The college’s current Educational and Facilities Master Plan was Standard III: Resources 342 [West Valley College Self Evaluation Report] March 2014 produced in 2009. (3B.2.1) Since that time, the college experienced workload reductions due to the state budget crisis, and is currently engaged in a 2014-15 budget reduction strategy and college restructuring process. College priorities have shifted due to the legislative mandates of both the Student Success Act of 2012 (SB 1456) and Associate Degree for Transfer (SB 1440) which changed the definition of effective service offerings to ensure student success. Consequently, the college facility projects supported by the recent passage of Bond Measure C will need careful examination based on fast-changing college priorities. To that end, the college and the district realize the need for revision of the Educational and Facilities Master Plan 2009. The college and the district began discussing the best way to make the revision so as to obtain accurate and current data of the college’s needs for the college’s facility planning. This timing conveniently coincides with the WVMCCD policy to review and update the Educational and Facilities Master Plan every five years. The district Facilities Department conducts annual space inventories. (3B.2.2) The space inventories help to determine the capacity-load ratio of all space on campus. This ratio assists the college in determining where more space is needed on campus and suggests in which areas additional facilities may be needed. The District Facilities Department submits a Five Year Construction Plan to the California Community College Chancellor’s Office for funding consideration in the Capital Outlay Program. (3B.2.3) This plan is developed by the District Facilities Department, in consultation with WVC and district administration, and is approved by the Board of Trustees. Initial project proposals for state funding, final project proposals, and a comprehensive detailing of planned projects (locally or state funded) are shown in priority and sequence of the construction projects. The plan takes into account an important criterion for campus facilities planning; capacity to load ratios. The capacity to load ratio is a comparison of the square footage a college has in relation to the square footage the college’s enrollment indicates it needs. Capacity to load ratios is measured for different categories of space, including lecture, laboratory, office, library, and audio/visual support spaces. As the capital construction program provides opportunities to construct facilities that meet the needs of WVC, the cost of operating and maintaining those facilities – the total cost of ownership (TCO) – is considered. The district and the college have several mechanisms by which to ensure that TCO is taken into account. Facilities design standards have been developed to ensure that new and renovated facilities are designed and constructed in accordance with WVMCCD operational criteria that include energy efficiency and LEED certification where appropriate. Standard III: Resources 343 [West Valley College Self Evaluation Report] March 2014 Audio-visual equipment is evaluated by the Instructional Technology staff at the college on a regular basis. The unit performs necessary repairs, upgrades, and maintenance of the equipment in the classrooms and labs. The Instructional Technology unit maintains repair and maintenance records for classroom equipment and communicates the need for repair or replacement with Division Chairs, the Vice President of Administrative Services, and Vice President of Instruction. Self- Evaluation The college meets this standard. The Educational and Facilities Master Plan process, which engages constituencies at both the college and district levels, successfully ensures that physical resource planning is integrated with institutional planning. Actionable Improvement Plan Continue planning for the Educational and Facilities Master Plan 2009 revision with the district. Evidence 3B.2.1 Educational and Facilities Master Plan 2009 http://www.westvalley.edu/committees/Accreditation/d ocuments/2009-wvc-educational-and-facilities-masterplan.pdf 3B.2.2 Annual Space Inventory http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/3b_5__space_inventory.pdf 3B.2.3 Five Year Construction Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3b/wvmccd_five_year_construction_plan_ 2014_18.pdf Standard IIIB.2.a Long-range capital plans support institutional improvement goals and reflect projections of the total cost of ownership of new facilities and equipment. Descriptive Summary The West Valley-Mission Community College District (WVMCCD) developed its 2014-2018 Five Year Construction Plan (3b.2.a.1) based on in-depth analysis of cumulative capacities and load ratios appropriate to a community college environment. Facilities project lists for the Measure “H” Bond (2004) (3B.2.a.2) and Measure “C” Bond (2012) (3B.2.a.3) are directly tied to institutional planning through the 2009 Educational and Facilities Master Plan (3B.2.a.4) which is in alignment with the college’s annual goals and objectives approved by the WVC Standard III: Resources 344 [West Valley College Self Evaluation Report] March 2014 College Council. Total Cost of Ownership (TCO) is analyzed by the college and district to assess long-term fiscal implications in the maintenance and support of facilities development, as well as purchases of major technology and instructional equipment, and durable goods such as vehicles. Self -Evaluation The college meets this standard. TCO was a factor in the district’s 2014-2018 FiveYear Construction Plan for both colleges and will be considered in the Educational and Facilities Master Plan update currently being planned. Action Plan Continue planning of Educational and Facilities Master Plan revision. Evidence 3B.2.a.1 2014-2018 Five Year Construction Plan http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3b/wvmccd_five_year_construction_plan_20 14_18.pdf 3B.2.a.2 Measure H Project List http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3b/3b_7_bond_measure_h_priority_list.xls 3B.2.a.3 Measure C Project List http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3b/3b_8_approved_measure_c_bond_projec t_.xls 3B.2.a.4 2009 Educational and Facilities Master Plan http://www.westvalley.edu/committees/Accreditation/do cuments/2009-wvc-educational-and-facilities-masterplan.pdf Standard IIIB.2.b Physical resource planning is integrated with institutional planning. The institution systematically assesses the effective use of physical resources and uses the results of the evaluation as the basis for improvement. Descriptive Summary West Valley College works to ensure physical resource planning is integrated with institutional planning through the development of and updating the Educational and Facilities Master Plan (3B.2.b.1) and the Five-Year Construction Plan. (3B.2.b.2) Both the Facility Plan and Five-Year Construction Plan are driven by the college’s Educational Plan which outlines the college mission, goals and quality indicators that guide planning and budgeting. The Facilities Master Plan is the enactment of Standard III: Resources 345 [West Valley College Self Evaluation Report] March 2014 the Educational Master Plan relative to physical resources and addresses the educational, site, and facilities needs of the college. The Five-Year Construction Plan is a document submitted to the state Chancellor’s Office requesting funding for capital projects. It provides for long-range capital planning and is updated annually by the district Executive Director of Facilities, Maintenance, and Construction. The report identifies current data on capacity use ratios, demographics, and student enrollment. The process of physical resource planning in the Educational and Facilities Master Plan is highly participatory and iterative. During the development of the plan, all segments of the college community—faculty, classified professionals, administrators, and students—worked together to clearly articulate the mission and goals of the college. The Educational and Facilities Master Plan was completed in February 2001 and updated in April 2005 and again in 2009. Consultants familiar with state standards facilitated development of the Facilities Master Plan. The consultants involved the college community through open forums, steering committees, and participatory governance meetings. The college and district are in the process of planning a revision to this report in 2014. The project priority list is presented to the Board by the Director of Facilities, and rankings are based on institutional needs as defined in the Educational and Facilities Master Plan, which is based on feedback from the College Cabinet, College Council, and other bodies of participatory governance. WVMCCD and West Valley College’s capital construction program has resulted in the addition of new buildings in the space inventory which must be maintained. The newly developed Budget and Resource Advisory Council (BRAC), (3B.2.b.3) as part of the college’s Integrated Planning and Resource Allocation, will address a mechanism that adjusts annual maintenance budgets to reflect additions and deletions from the space that needs to be maintained. Self-Evaluation The college meets this standard. The Educational and Facilities Master Plan process, which engages constituencies at both the college and district levels, successfully ensures that physical resource planning is integrated with institutional planning. While institutional planning precedes and informs physical resource planning, regular evaluations of physical resource needs are factored back into planning and decision-making at each level. All college decisions regarding resource allocation are made on the basis of evidence, through a participatory governance process, Standard III: Resources 346 [West Valley College Self Evaluation Report] March 2014 ensuring that assessment and evaluation will continue to serve as the basis for college-wide improvement. Actionable Improvement Plans None. Evidence 3B.2.b.1 Educational and Facilities Master Plan http://www.westvalley.edu/committees/Accreditation/doc uments/2009-wvc-educational-and-facilities-masterplan.pdf 3B.2b.2 WVMCCD Five-Year Construction Plan http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3b/wvmccd_five_year_construction_plan_2014 _18.pdf 3B.2b.3 Budget and Resource Advisory Council http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3b/brac_12_17_13.pdf Standard III: Resources 347 [West Valley College Self Evaluation Report] March 2014 Standard IIIC: Technology Resources Technology resources are used to support student learning programs and services and to improve institutional effectiveness. Technology planning is integrated with institutional planning. Standard IIIC.1 The institution assures than any technology support it provides is designed to meet the needs of learning, teaching, college-wide communications, research, and operational systems. Descriptive Summary Technology resources are used throughout the college to support and increase the effectiveness of student learning programs and services. College-wide technology needs are identified by the following participatory governance groups: the Technology Advisory committee (TAC) and the Distance Education Committee (DE). TAC consists of one faculty representative from each division, and the Dean of Instructional Technology and Services. TAC meets regularly to assess and support the technology needs of faculty, staff, and classroom users. (3C.1.1) TAC is also the participatory governance body responsible for maintaining the Instructional Technology Strategic Plan, developed in 2011, and updated in 2013. (3C.1.2) TAC identifies technology needs by examining the college’s Educational Master Plan, through analysis of Instructional, Student Services, and Administrative Program Reviews, and by soliciting input from the Division Chairs Council, Student Services Council, and members of the Distance Learning Committee. Late in the Fall 2013 semester, the Dean of Instructional Technology, who led this committee, retired. The college is currently in the process of reassessing the charge, role, and functionality of this committee aiming to better align its efforts with the Budget and Resource Advisory Council (BRAC) (3C.1.3) as part of the college’s Integrated Planning and Resource Allocation process. (3C.1.4) The Distance Education (DE) Committee serves as a resource for and advisors to the Academic Senate, faculty, staff, and administrators in matters of policy, practice and pedagogy regarding distance learning and technology-enhanced instruction assisting faculty in learning about and integrating technology and distance learning into the curriculum. The DE committee consists of the Distance Education Coordinator (faculty), the ANGEL Coordinator (classified staff), one faculty representative from each division, and the Dean of Instructional Technology. The Standard III: Resources 348 [West Valley College Self Evaluation Report] March 2014 DE committee informs the college of DE practices and technology needs as they pertain to effective teaching and learning in an e-learning context. (3C.1.5) Stemming from the college's mission statement and its deliberate efforts to support institutional effectiveness, college technology planning decisions are informed by the Integrated Planning and Resource Allocation process and technology resources are allocated accordingly. In response to student learning outcome assessment results and program review summaries, the college has completed numerous projects that have provided instructional equipment in new and remodeled classrooms. The standard instructional equipment installed in new and remodeled classrooms includes: an instructor computer (dual boot iMac with Windows & OSX), document camera, data projector and sound system. All of these technology upgrades foster an enhanced learning environment in which faculty can incorporate more dynamic and interactive teaching and learning approaches that lead to greater levels of student engagement and higher levels of success in achieving student level outcomes. Assessment, planning, and implementation of college-wide technology support are carefully coordinated with facility projects based on the Facility Master Plan. Technology implementation and support are included in each renovation and/or new building project planning process of the college. Recently completed building projects with significant instructional technology funded by the Measure H Facilities bond and state funds include: Science Building Addition – three new science labs Fox Technology Center Science/Math Building Phase 1 – eight Math and three Chemistry labs Temporary classrooms (the “Village”) Science/Math building Phase 2 (fall 2011/spring 2012) Language Arts/Social Science building (Fall 13) The Fox Technology Center, which opened for instruction in February 2010, is a state-of–the-art instructional technology building supporting an expansion of Distance Learning and Distance Learning enhanced instruction. Each classroom of the Center is equipped with advanced audio visual capabilities including full HD Digital Video. The center also houses: Four multi-media classrooms, fully outfitted with audio visual systems, as well as cameras to capture lectures and student presentation Standard III: Resources 349 [West Valley College Self Evaluation Report] March 2014 Three computer classrooms Two distance learning classrooms, including lecture capture and live streaming One large lecture hall that includes cameras to capture lectures, Dolby 7.1 sound system, and special acoustics Both distance learning classrooms and the lecture hall have dedicated audio/visual control rooms, recording equipment, advanced software, and a connection to the Comcast cable head-end for broadcast over cable from Fox Laptops on carts Instructional software Instructional servers Software for effective management of the instructional network The district and the college strategically allocate funds for technology support when the bond measures are passed in order to support ongoing needs of maintenance and sustainability of the technology implemented. For example, the most recent voter approved Facilities Bond Measure C (2011) includes $1,350,000 identified for Technology Refresh Funds. (3C.1.6) The specific allocation of these funds, identified for support of campus technology infrastructure, will be further determined by assessing specific needs of the college based on the Educational and Facilities Master Plan, Instructional Technology Strategic Plan, and BRAC recommendations based on Program Review data. District Information Services (IS) has completed a number of technology projects in support of the colleges, which have been funded primarily by the Measure H facility bond and the West Valley College/Mission College Land Corporation. This work includes a network refresh with new data network routers/switches as well as a 40GB fiber backbone that provides a redundant network “ring” around the large West Valley College campus. Other recent completed District IS projects included: Microsoft E-Mail/Exchange implementation WVM-ALERT, which provides emergency alerts to faculty, staff and students Telephone system upgrades Colleague (Datatel) Student Portal Standard III: Resources 350 [West Valley College Self Evaluation Report] March 2014 The following are instructional technology projects that were funded in fiscal 20102011 through the District’s auxiliary entity, the Land Corporation (3C.1.7): Omni Update Web Content Management System to manage College Website Upgrade Computers in computer classrooms and labs (over $90,000) New Digital Music Studio Ten Additional Multi-Media classrooms Adapted Software/Hardware for accessibility Virtual Distance Learning Resource Center Computer Upgrades in Architecture and Interior Design AutoDesk Software Licenses The college assures that technology support is designed to meet the range of needs: Teaching and Learning Use of technology in teaching and learning is rapidly increasing as pedagogy and teaching strategies change to meet the needs of student learning. The college has invested significantly by installing smart/multimedia in classrooms throughout the campus. This level of access provides students with a full multimedia experience, and empowers instructors to utilize dynamic applications including internet resources, streaming videos, and image displays. Students may utilize the technology to enhance oral presentations or group projects. In addition there are Instructional Labs equipped with modern computer equipment and software available for students at various locations across campus. The Angel Learning Management System provides a virtual classroom for both fully on-line courses as well as web enhancement for face-to-face course offerings. (3C.1.8) With an increased focus at colleges on plagiarism and academic honesty, West Valley College provides faculty with a campus license for Turnitin antiplagiarism software so they can authenticate student work. (3C.1.9) College-wide Communications College communications have been greatly enhanced with the implementation of Outlook/Exchange 2010 for email, calendaring, and group scheduling. The EverBridge Emergency Mass Notification System is deployed throughout the district. (3C.1.10) ARMS is a law enforcement system that allows the campus police Standard III: Resources 351 [West Valley College Self Evaluation Report] March 2014 to respond, capture, and report incidents quickly and accurately, whether in the office or on a mobile device. The implementation of a website content management system, OmniUpdate (OU), has provided a strong technical foundation for the college website. (3C.1.11) It allows users to manage their faculty/staff profile, department and program pages with limited support needed from the Webmaster. A Colleague (Datatel) portal was implemented which provides students and faculty/staff with easy access to important operational processes such as: class registration, tuition/fee payment, grades, budget, and personnel information. (3C.1.12) Other communication systems utilized by the college include: digital signage, social media such as Facebook, Twitter, Linked In, YouTube, Instagram, and iTunes U. These technologies may be used for teaching and learning as well as a marketing tool for the college and are accessible from the WVC Homepage. (3C.1.13) Operational Systems and Research WVMCCD uses the Colleague (Datatel) Enterprise Resource Planning (ERP) system to provide Student, Financial and Human Resources information for the district. (3C.1.14) The Information Systems Applications group implements and maintains the Colleague administrative software, including student admissions, registration, accounts payable and receivable, financial aid, finance, purchasing, and human resources. Cognos is a Business Intelligence Tool that is designed to support reporting institutional data. It works together with Colleague and allows for standardized and ad-hoc reports to be created. (3C.1.15) The WVC Office of Institutional Research and Planning (OIRP) assesses and analyzes data so that college decision makers are guided by firm and sound evidence that supports effective and thoughtful planning for optimal student success and institutional effectiveness. (3C.1.16) The college communicates documented assessment results to constituent groups and the public in order to ensure high quality programs and services. The OIRP analyzes and summarizes data and information from the following sources: • • • • Self-Assessment of Participatory Governance Groups Cognos Performance Data Reports Clarus Report on Feeder High School Counselors And Students Student Services Secret Shopper Report Standard III: Resources 352 [West Valley College Self Evaluation Report] March 2014 • • • • • • • Brain Trust Study ARCC and Scorecard Data Semi-Annual Research Briefs Annual WVC Fact Book District Data Dashboard Student Learning Outcome Assessments Labor Market Reports The college evaluates the effectiveness of its technology in meeting its range of needs by revisiting student learning outcome assessment results and program review summary trends at the annual College Council retreat when annual goals are planned. (3C.1.17) As part of the quality improvement cycle of “reviewing, planning and doing,” the College Council verifies the extent to which newly installed technology meets the needs identified by faculty and staff at the college. For example, the Program Review Annual Report submitted at the November 8, 2013 College Council Retreat stated that: Technology integration and upgrade Technology is understood differently across programs. For some programs, this involves the creation of online components, while for other programs it means experimenting with technology to increase student to student interactions. Still others require specialty software applications such as Rivet Architecture and Aplia. In addition to the integration of new technology into courses, a number of programs are struggling to update and replace older instructional software like QuickBooks and AutoCAD. (3C.1.18) This informative response reflects the extent of the college's diverse technology needs and how the college is very adept and creative in responding to the rapidly changing needs of instructional technology in today's classrooms and e-learning teaching modalities. Self-Evaluation The college meets this standard. West Valley College effectively uses technology to meet the needs of students and employees, and the college continues to be responsive to the rapidly advancing need for new technologies. Through the development and innovative use of smart/multimedia classrooms, learning Standard III: Resources 353 [West Valley College Self Evaluation Report] March 2014 management systems, social media, office applications and operational systems, the college supports the technological needs of its community. With the recent implementation of the college’s Budget and Resources Advisory Council (BRAC) reporting as a sub-committee of the College Council and as part of the college’s Integrated Planning and Resource Allocation process, college-wide technology planning will be addressed through re-focusing on the role and function of the Technology Advisory Committee (TAC) and further alignment with the college-wide planning process. Actionable Improvement Plans Continue re-focusing of the TAC and develop further alignment with the Integrated Planning and Resource Allocation process, particularly with BRAC Evidence 3C.1.1 Technology Advisory Committee http://www.westvalley.edu/committees/Technology_A dvisory/ 3C.1.2 Instructional Technology Strategic Plan http://www.westvalley.edu/academics/instru_tech/inst ru_documents/tac_stratgey_rev_spring_2011_addendu m.pdf 3C.1.3 Budget and Resource Advisory Council http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3b/brac_12_17_13.pdf 3C.1.4 Distance Education Committee http://www.westvalley.edu/committees/Distance_Lear ning_Committee/index.html 3C.1.5 Integrated Planning and Resource Allocation Process http://www.westvalley.edu/committees/Accreditation/i ntegrated_planning_diagram.html 3C.1.6 Measure C Technology Refresh Funds http://westvalley.edu/committees/Accreditation/2013/ evidence/3c/technology_refresh_funds.pdf 3C.1.7 Mission West Valley Land Corporation http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3c/Landcorp_Projects_WVC_20102011_pg12.pdf 3C.1.8 Angel Learning Management System 3C.1.9 Turnitin 3C.1.10 EverBridge Emergency Mass Notification System – WVM Alert http://wvm.edu/emergency.aspx?id=3480 3C.1.11 OmniUpdate http://omniupdate.com/ 3C.1.12 My WVC Portal http://westvalley.edu/wvcportal http://wvmccd.angellearning.com/default.asp http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3c/Turn_It_In_Instructions.pdf Standard III: Resources 354 [West Valley College Self Evaluation Report] March 2014 3C.1.13 Social Media on WVC Homepage http://www.westvalley.edu/ 3C.1.14 Colleague by Ellucian (Datatel) http://www.ellucian.com/Solutions/Colleague-byEllucian/ 3C.1.15 Cognos http://www01.ibm.com/software/analytics/cognos/enterprise/ 3C.1.16 Office of Institutional Research and Planning http://www.westvalley.edu/about/research.html 3C.1.17 College Council Retreat Agenda, November 8, 2013 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3c/11-08-2013_CC_Retreat_Agenda.pdf 3C.1.18 Program Review Report, November 8, 2013 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3c/Program_Review_2013_Final_Report _p5.pdf Standard IIIC.1.a Technology services, professional support, facilities, hardware and software are designed to enhance the operation and effectiveness of the institution. Descriptive Summary All technology use throughout the college is designed to enhance the operation and effectiveness of the college whether in the classroom (real or virtual), support services, or administrative capacities. The responsibility of technology services, professional support, facilities, hardware and software are shared between the district and the college. Technology services and support for West Valley College is currently managed in a two prong approach: the District Information Systems department provides support for the district’s administrative system, Colleague and related software services, and the overall infrastructure while the college manages college-related classroom instructional computer technology and services, the college’s web site through Omni Update, on-line learning management through Angel, and other college-specific technical services. There are multiple districtcollege teams that exist to assess and address technology enhancement and operation. The VP-IS monthly meeting is coordinated by the district’s IS manager on a monthly basis with the college’s three Vice Presidents (Instruction, Student Services, and Administrative Services). (3C.1.a.1) The meeting focuses on the creation and utilization of a priority list of technology projects and discussion on progress made and changes needed based on college/district priorities. The Curriculum and Student Team (CST) has also been coordinated by the district IS staff with college Standard III: Resources 355 [West Valley College Self Evaluation Report] March 2014 staff from the areas of Instruction, Admission and Records, Financial Aid, Counseling, and Matriculation. (3C.1.a.2) The purpose of the group was to assess and discuss technical functionality and effectiveness of the commonly used Colleague fields, coordinate a district-wide calendar of instruction and student services activities so as to streamline processes, avoid unnecessary conflicts and errors, and make technical recommendations for changes for improvements. With the district IS staff’s retirement and shift in assignment in spring 2013, the CST has not met regularly; however, there is a plan to revisit its roles and responsibilities, membership makeup, and effectiveness. District Information Systems Department The District Information Systems (IS) Department is responsible for core IT operations and supports the Faculty/Staff computers for the colleges, including the network (both wired and wireless), email (MS-Exchange/Outlook), and desktop support. The mission of IS is “to build a solid comprehensive technology infrastructure: maintain an efficient, effective operations environment; deliver high quality, timely district services which support the colleges' programs for instruction, student services, and administration. IS (faculty/staff), and enterprise servers.” (3C.1.a.3) The department achieves its goals through three working groups: Application and Support Development Microcomputer Support Systems and Networks Operations West Valley College Instructional Technology and Services The responsibility of Instructional Technology at West Valley College focuses on the design, installation, setup, and maintenance of: computer classrooms/labs, classroom technology, campus-wide audio visual systems, digital signage, lecture capture, instructional servers, distance education/web enhanced instruction (Angel), college website, laptop checkout, etc. (3C.1.a.4) Some of the major initiatives undertaken since the last accreditation include: Classroom technology upgrades in Applied Arts and Sciences, and Fine Arts (Measure C) Classroom technology upgrades funded by facilities bond projects in: o Fox Center Standard III: Resources 356 [West Valley College Self Evaluation Report] March 2014 o Science and Math o Language Arts and Social Sciences (Opened Sept 2013) o Village portable classrooms - construction swing space – 17 smart classrooms, expanding to 26 in 2014 Campus Center Audio/Visual Systems OmniUpdate Web Content Management System New Server Cluster and Storage Area Network Technology Enhanced Instructional Facilities Significant upgrades to classroom technology have been funded by voter approved state and local bond funds, Measure C and H, allowing the college to enhance its capacity to support Distance Learning and other technology enhanced teaching and learning. Specifically the Fox Technology Center, Science and Math building renovation and addition, Language Arts/Social Sciences building along with the design and planning of the next upgrade, the Applied Arts and Sciences have all been successfully enhanced with instructional technology. As a result, since the last accreditation visit, West Valley College increased the number of smart classrooms from 30 to 120, installing computers, projectors, recording systems, and audiovisual control systems. (3C.1.a.5) Instructional Applications and Systems CurricUNET is state-recognized software program from Governet that provides curriculum management tool that automates the approval process of curriculum development from faculty initiating the course outline of records (COR), approvals of Curriculum Committee, Academic Senate, Office of Instruction, and the board prior to submission to the State Chancellor’s office. (3C.1.a.6) Once courses or programs are approved by the State Chancellor’s office, they are then imported into local Colleague. CurricUNET maintains the historical CORs while Colleague contains the current .and accurate course and program information that serves as the foundation for Degree Audit, Catalog information, and CCC apply. The college arranged for the CurricUNET to include Student Learning Outcomes and Assessment (SLO/A&A) filed for each COR and program which ensures that faculty mindfully construct SLO/A&A whenever he/she develops a new course or revise them based on the SLO/A&A results. ANGEL Learning Management Systems The college uses ANGEL as its official Distance Learning management system. It is hosted on secure servers off-site; users are required to login with a username and password to access the system. (3C.1.a.7) ANGEL allows users to create Virtual Standard III: Resources 357 [West Valley College Self Evaluation Report] March 2014 Learning Environments for online, hybrid or blended (web-enhanced) classes. Initial support for ANGEL is provided by the college’s Instructional Technology and Services department with second tier support by the vendor. Innovative Interfaces This software provides both colleges with an integrated library system. The system interfaces with the Colleague registration system allowing all current students at both colleges to be automatically entered into the library system. Once the interface is complete, students are able to access an extensive array of online resources including electronic databases, reference guides, and additional services on- and off- campus. (3C.1.a.8) CCC Apply The system allows prospective student to apply online; the software was developed by XAP Corporation with the support of the State Chancellor’s Office and is used by many California Community Colleges. (3C.1.a.9) SARS Trak This system has multiple functions. The college uses SARS Trak for collecting students learning and services activities every time they check in and out of service sites (counseling, labs, library, etc.). It records reasons for their visits, verify student identification, courses that students are taking and its affiliation with the services received. In addition, the system will register arrival and departure times allowing the college to accurately and correctly manage the positive attendance contact hours from these learning and services activities. SARS Grid assists counselors in scheduling counseling appointments, and assessment appointments. (3C.1.a.10) WVC Portal The portal provides students and employees with secure access to critical information. For students, information such as class registration system, current class schedule, financial aid information, and unofficial transcript, grades, units and GPA, class roster, and current class schedule. For employees, information relative to personnel, budget, and purchasing information can be accessed as well as processed. (3C.1.a.11) Server Infrastructure A new server infrastructure supports the production of the WVC website, calendar system, instructor webpages, and streaming video. It utilizes VMWare (virtual servers), which provides a scalable and flexible application system. This new VMWare environment resides on a new cluster of servers and a storage area Standard III: Resources 358 [West Valley College Self Evaluation Report] March 2014 network (SAN) that has the capacity of 6 Terabytes of RAID (redundant array of independent disks) storage. (3C.1.a.12) Mass Notification System Everbridge allows the district to send emergency notification messages to all registered faculty, staff, and students during a crisis or emergency. The service is available through WVM Alert. (3C.1.a.13) Enterprise Anti-Virus System WVMCCD uses Symantec Protection Suite as its primary virus protection solution for all desktop and server systems district-wide. Messaging Gateway System WVMCCD uses Symantec Brightmail as its primary inbound and outbound messaging security system: with real-time anti-spam and anti-malware protection, content filtering, data loss prevention, and optional email encryption method. Firewall System WVMCCD uses Checkpoint Firewall. Checkpoint’s primary objective is to control the incoming and outgoing network traffic by analyzing the data packets and determining whether it should be allowed through or not, based on a predetermined rule set. Network Traffic Prioritization System Blue Coat PacketShaper prevents the unauthorized distribution of copyrighted material, and illegal applications being executed on the network. In addition, Blue Coat's packet shaping software will help deter the usage of illegal Point-to-Point software by controlling the bandwidth of both incoming and outbound services such as BitTorrent, Limewire and Gnutella, and re-prioritize the network traffic, giving higher priority to important content and restricting recreational downloads. Network Access Control (NAC) Bradford Network Sentry provides complete visibility and control of all users and devices on WVMCCD’s network to prevent unauthorized access and keep the network secure. Network Sentry registers and authenticates all users and their associated devices, monitors their access and network usage, and dynamically provisions role-based policies to ensure that users access only the resources they need to access. General Summary Standard III: Resources 359 [West Valley College Self Evaluation Report] March 2014 Since the last accreditation visit in 2008, major improvements and upgrades have been made: Improvements to the functionality of the Colleague (Datatel) administrative systems Complete Upgrade of the Server Infrastructure (2008) Complete Upgrade of the Network Infrastructure (2009) Implementation of the new Microsoft Exchange mail system (2010) Implementation of Project Tracking list (2010) Complete upgrade of both PBX phone systems (2011) Implementation of the Colleague Portal system (2011) Self-Evaluation The college meets this standard. Technology services, professional support, facilities, hardware and software are designed to enhance the operation and effectiveness of the institution. The college and district have successfully implemented many critical technology systems in support of teaching, learning, communications and operations. These systems include Microsoft Exchange email, Student and Faculty/Staff Portal, Angel Learning Management System and OU Campus to manage the college website. A significant amount of new classroom technology equipment has been purchased usually with vendor support contracts included. However, these vendor support contracts are expiring, creating a need to identify funding to renew these service contracts. With the classroom technology upgrades to over 120 classrooms across the campus, there is a corresponding need to increase classroom technology support staff to support this significant increase in college-based technology. Significant budget constraints have limited the college’s response to this need. Wireless access continues to be an issue. Although wireless access is provided across the campus by the district IS department, during peak usage times (10am2pm), many students are not able to use the wireless system. One principal underlying factor to difficulties with wireless network access is the rapidly increasing numbers of device connections demanded by the ever-expanding “BYOD” (Bring Your Own Device) trend. Rather than a single laptop connecting as was prevalent a very few years ago, individuals now bring their tablet, smartphones, and other IP-enabled devices, all needing a separate wireless address to function. A new wireless authentication system from Bradford Networks was implemented at the end of April 2013, necessitated by network provider rules Standard III: Resources 360 [West Valley College Self Evaluation Report] March 2014 mandating specific controls be placed on network use. The authentication does not address the access issue and has made logging into the wireless network more complex. Continuing adjustments are made to the system in an attempt to rectify access limitations, including a study related to the number of access points and density of coverage. Technology in all aspects is an increasingly critical part of overall strategic planning, not only for supporting college operations but also as a key component of classroom instruction, whether in-person or on-line. Realizing that the past few years of budget difficulties have pushed strategic planning for technology to the background, the college realizes that there is a need to reinstate critical technology planning and strategy discussions at all levels, from what is needed to support the classroom, to support for college operations, to a discussion on how to improve overall campus infrastructure in order to adapt to the rapid changes technology imposes. Actionable Improvement Plans • Based on the college’s Instructional Technology Strategy, develop a comprehensive college Technology Plan, coordinate its effort with the district’s Instructional Systems (IS) Department and develop a district-wide comprehensive Technology Plan. Evidence 3C.1.a.1 Vice Presidents and IS Meeting Agendas http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3c/Vice_Presidents_IS_Meetings/ 3C.1.a.2 IS, Curriculum and Student Team Meeting Agendas http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3c/Curriculum_Student-Team_Meetings/ 3C.1.a.3 District Information Systems http://wvm.edu/is 3C.1.a.4 WVC Instructional Technology and Services http://westvalley.edu/academics/instru_tech/ 3C.1.a.5 Technology Enhanced Facilities http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3c/Classroom_AV_Computer_Lab_Invento ry_Spring_2014.pdf 3C.1.a.6 WVC CurricUNET http://www.curricunet.com/westvalley/ 3C.1.a.7 WVC ANGEL http://wvmccd.angellearning.com/default.asp 3C.1.a.8 Innovative Interfaces http://www.iii.com/ 3C.1.a.9 CCC Apply https://secure.cccapply.org/applications/CCCApply/apply /West_Valley_College.html Standard III: Resources 361 [West Valley College Self Evaluation Report] March 2014 3C.1.a.10 SARS Trak http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3c/SARS_Grid.png 3C.1.a.11 WVC Portal http://westvalley.edu/wvcportal 3C.1.a.12 VMWare server infrastructure http://www.westvalley.edu/academics/instru_tech/instr u_documents/west_valley_vmware_webedit_110813.pdf 3C.1.a.13 Everbridge – WVM Alert http://wvm.edu/emergency.aspx?id=3480 Standard IIIC.1.b The institution provides quality training in the effective application of its information technology to students and personnel. Descriptive Summary The college provides relevant, current, hands-on technology training for faculty, students and staff. Currently, the college does not rely on one centralized department for technology training; however, appropriate training opportunities are made available to the college community based on the type of technology they use. The college assesses training needs by consulting with end users primarily through the Technology Advisory Committee, Distance Learning Committee, and via input from Program Reviews and SLO/A assessments. Feedback obtained from these participatory governance groups confirmed there are needs for ongoing technology specific training so as to better perform their respective job duties in instructional and student service areas. Faculty, Staff, and Student Training The college offers a comprehensive "Introduction to Online Instruction Course Design" program for faculty. (3C.1.b.1) Faculty who successfully complete this program, become certified online learning instructors. In addition, the DE Coordinator offers ongoing distance learning workshops in order for faculty to stay current with rapid changes in technology, state and federal regulations, and pedagogical best practices. (3C.1.b.2) eLearning Web Site The college's eLearning website, provides comprehensive information, resources, and training regarding online courses both for faculty and students. The website includes well designed and user friendly videos: Introduction to eLearning, Student Success, Instructor Preparation, ADA and Accessibility, the F2F Classroom and Best Practices. Standard III: Resources 362 [West Valley College Self Evaluation Report] March 2014 OmniUpdate Training OmniUpdate training, developed by the college’s Instructional Technology staff, is for faculty and staff who manage components of the college website such as department, division, programs, and committees. The training is designed and organized based on different knowledge level and end user's needs. For basic users, training takes place in a 90-minute open workshop environment located in one of our 35-station computer labs in the Fox Building. Basic users are defined as those who will use the basic OU functions to edit their personal or department pages. The lead trainer provides step-by-step guidance from the instructor's computer that's displayed on dual projection screens. Roaming co-trainers provide support throughout the classroom. Learning outcomes for the basic users understand how to find their personal or department page, login, upload documents, add headers, text, graphics, photos, provide links, and publish. Second level training is delivered in a similar fashion as the Basic level targeting users who edit program, department, or division level web pages that may involve higher maintenance i.e. updating of calendars, blogs, and uploading of mandated data and documents. Workshops for each level of training are offered 2-3 times a semester. (3C.1.b.3) A series of online training videos, also produced by the college’s Instructional Technology staff, are easily available for the basic and second level users. (3C.1.b.4) The recordings provide video screen shots and audio narration that guides users through the step-by-step processes of certain tasks. The short 4-6 minute videos feature a small list of topics organized in an easy to follow format. The video-player window allows for pausing and repeating steps as needed. Higher level or "super-users" are trained personally by the college’s webmaster or other trained super-users. These users manage areas of the college website or information that is institutional such as the Student Services Division pages (3C.1.b.5), Office of Institutional Research and Planning pages (3C.1.b.6), Accreditation pages (3C.1.b.7), instructional media file storage and streaming team, and Academic and Career Programs (3C.1.b.8). To accommodate the college community’s schedule, flexible "Walk-in" training and support are available daily provided by the webmaster or trained super-users during work hours via face-toface, phone, or email. The three-tiered training programs are evaluated and improved on a regular basis. New and additional training programs are in the planning stage. Standard III: Resources 363 [West Valley College Self Evaluation Report] March 2014 Student and Administration Support Staff (SASS) Student and Administration Support Staff (SASS) Program is a peer-support and peer-led technology training program sponsored by the Classified Senate of the college. SASS Program newly instituted in spring 2013 and began its monthly training in fall 2013 supporting many classified professionals. The primary goal of the program is to provide job-relevant technology training for classified professionals in the areas or tools that bring efficiency and effectiveness to their day to day job. SASS Program uses a peer-let training model where classified professionals who possess technological expertise in certain area conduct training for their colleagues. Training topics are discussed and selected among classified professionals who determine their training needs based on job requirements and process and procedural changes, as well as changes in software and other technical changes. (3C.1.b.9) Recently held training includes Microsoft Outlook and Cognos data access system which were held in the training room of the district’s IS building. One of the outcomes that SASS Program aims is to develop consistency in the use of technology across campus and existing common processes to be better streamlined. As the college faces fiscal challenges, some classified positions are required to be more flexible, shifting job direction and/or adding new responsibilities at times. To respond to such changes, SASS Program serves as a proactive approach to professional development for the classified professionals for technology. (3C.1.b.10) Student Portal Training The college offers a series of technology training to its students—whether perspective, incoming, or continuing. During new student orientation and ongoing orientation sessions, all students are introduced and trained on the use of the MyWVC student portal; in addition there is a training video showing how to login to the Portal on the Admission’s homepage. (3C.1.b.11) The portal includes critical information and the access students need in order for them to successfully navigate their educational experiences at West Valley College. In addition, the student portal training is incorporated in the college’s award-winning New Student Convocation at the beginning of each fall semester. Students are well equipped with the navigation of the portal site that helps them be ready for their educational career at the college. In Counseling 012: Careers and Lifestyles (3C.1.b.12) and Counseling 018: Job Search Methods (3C.1.b.13) classes, students are introduced to the EUREKA system assisting them to become proficient in using the system for discovery and research. Standard III: Resources 364 [West Valley College Self Evaluation Report] March 2014 EUREKA particularly assists students in specific job search and research processes, as well as guiding them in self-assessment of personality type and skill set to discover potential career fields suited to their style. (3C.1.b.14) During the high school recruitment process, the college introduces the K16 Bridge Program to prospective students. The K16 Bridge Program combines online lessons and support (via an active portal) with in-person standards-based instruction. Prospective students learn how to use the K16 Bridge Program to access a variety of information such as college and career options. Using the K16 Bridge Program as part of the college’s outreach effort has resulted in focused connection between prospective students and their selection of majors at the college. (3C.1.b.15) District Administrative Systems Training The WVMCCD IS Department provides training to district-wide community on new hardware or software whenever it is implemented. The training is conducted to ensure it is appropriate and effective for specific personnel assisting them to be upto-date on the operational systems. District IS receives ad-hoc requests on specific training needs for personnel at the colleges and district. IS then moves forward with identifying the resources to provide the training. In some cases, an outside resource is brought in, if funding permits, to provide the training. There are no dedicated personnel at the district IS department to provide on-going training on existing technology. In moving forward, the colleges recommend that coordination of technology-related training based on users’ needs be coordinated through a District-Wide Technology Committee. District Staff Development also provides technology training to personnel for various Microsoft applications. The list can be viewed at http://www.peopleonthego.com/westvalley-mission-online-q4/. Self-Evaluation The college meets this standard. The college provides training in the effective application of its information technology to students and personnel. Technology training at the college is offered in-depth in some areas (e.g. Distance Education Certification and OmniUpdate website, student portal, K-16 Bridge Program) in purpose-specific manner. Recent state budget reduction caused severe challenges for the college to continue and sustain ongoing technology training. However, the college’s most recently revised Instructional Technology Strategic Plan clearly Standard III: Resources 365 [West Valley College Self Evaluation Report] March 2014 indicates vast needs for a comprehensive technology training plan. (3C.1.b.15) The college recognizes that investing in well-planned, well-organized, and efficiently coordinated technology training for various areas of the college and different user groups would increase overall institutional effectiveness. In addition to the college’s Instructional Technology Strategic Plan, the college is in the process of developing a Technology Plan through its Technology Advisory Committee (TAC). The college seeks the district IS department’s leadership and support to reestablish the District-wide Technology Committee so that the college’s technology training and overall technology-related plans can be incorporated in its systemic planning process. Actionable Improvement Plans District IS department reestablish the District-wide Technology Committee. The college develops and completes the WVC Technology Plan to include a comprehensive, systemic, and streamlined plan for technology training. Evidence 3C.1.b.1 Introduction to Online Instruction Course Design http://www.westvalley.edu/elearning/faculty/trai ning.html 3C.1.b.2 DE Workshops and Boot Camps http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3c/de_training_workshops_ 2013.pdf 3C.1.b.3 Omni Update Training Announcements http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3c/OU_training_emails.pdf 3C.1.b.4 Omni Update Training Videos http://instruct.westvalley.edu/wvmedia/classes/ Omni_Update_Training/ 3C.1.b.5 Student Services Division Webpages http://www.westvalley.edu/services/index.html 3C.1.b.6 Office of Institutional Research and Planning Webpages http://westvalley.edu/research/ 3C.1.b.7 Accreditation Webpages 3C.1.b.8 Academic and Career Programs Webpages 3C.1.b.9 SASS Survey http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3c/sass_training_survey_20 13.xlsx 3C.1.b.10 SASS Training http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3c/SASS_Training_Fall_2013 _Microsoft_Outlook.pdf http://www.westvalley.edu/committees/Accredit ation/index.html http://westvalley.edu/academics/ Standard III: Resources 366 [West Valley College Self Evaluation Report] March 2014 3C.1.b.11 My WVM Portal http://www.westvalley.edu/admissions 3C.1.b.12 Counseling 012 Course Outline of Record http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3c/couns_12_cor.pdf 3C.1.b.13 Counseling 018 Course Outline of Record http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3c/couns_018_cor.pdf 3C.1.b.14 Eureka Career Information http://www.eureka.org/ 3C.1.b.15 Instructional Technology Strategic Plan http://www.k16bridge.org Standard IIIC.1.c The institution systematically plans, acquires, maintains, and upgrades or replaces technology infrastructure and equipment to meet institutional needs. Descriptive Summary West Valley College, in coordination with the district Information Systems (IS) Department, plans, acquires maintains or replaces technology to meet institutional needs. (3C.1.c.1) Currently, the college relies primarily on Program Review information to asses technology needs across campus. Information Technology staff also has its data for monitoring and managing maintenance, upgrades or replacement of technology and its infrastructure. With the retirement of Dean of Instructional Technology in late fall 2013; the Instructional Technology team shifted its reporting to the vice president of administrative services. This transition reaffirmed the college’s commitment to stronger and better streamlined approach to planning and managing technology infrastructure and equipment. The college’s Technology Advisory Committee (TAC) (3C.1.c.2) is in the process of re-focusing its roles and responsibilities for the college and through the participatory governance structure, working closely with the Budget and Resource Allocation Committee (BRAC) that reports to the College Council. Most of college classrooms now have instructional technology equipment (instructor computer, internet access, data projector(s), document camera, and sound systems), to provide students with a full multi-media experience. Several rooms are also capable of lecture capture recordings, i.e. voice only, voice/computer screen shots, and voice/video/computer screen shots. This equipment was distributed based on faculty requests, building design teams and available budget, and primarily funded by Facilities Bond Projects. (3C.1.c.3) Standard III: Resources 367 [West Valley College Self Evaluation Report] March 2014 College instructional software licenses are upgraded on a regular basis: examples include recent purchases of a site license of the Adobe design software (Adobe Cloud), AutoCad, Maya Animation, ArcGIS, etc. (3C.1.c.4) As a part of Measure C bond funding of construction projects, each project includes an amount of funding that, in part, is allocated to technology within each building. Group I funding pertains to the physical infrastructure of buildings, including networking and electrical work to support technology. Group II project budgets cover the equipment inside the building, such as computers, A/V equipment, and other post-construction installations. Both Group I and Group II planning occurs through design teams comprised of participatory governance and administrative members. Measure C also includes $1.35 million for a technology refresh of classroom technology and computer labs. (3C.1.c.5) Specific plans for the technology refresh bond funds have not been identified, but the focus will primarily be for refreshing existing computer technology and not adding computers or technology. The district Information Systems (IS) Department is responsible for providing the management, maintenance, and operation of the college technological infrastructure and equipment through a centralized and collaboratively approached IS system. (3C.1.c.6) District IS is responsible for operating and maintaining the physical infrastructures required to service the district’s desktop computers, servers/storage, and networks. The IS department also oversees the core business and communication systems that include email, phone services, network, server, computer equipment for non-instructional use, and Enterprise Resource Planning (ERP) systems (student information, financial, and human resources). The district’s Colleague enterprise system is secured by a full back-up each night using the HP Data Protector software. (3C.1.c.7) Other windows systems and data are secured by incremental back-ups each night using the Commvault software. (3C.1.c.8) Back-ups are written to disk as well as tape, depending on the application and frequencies needed to access the information. Archiving is performed, which depends on the type of application and data. Archived data are accessible through standard restore procedures from the appropriate backup tapes. In the near future, data will be replicated between the two colleges across the network for failover and disaster recovery purposes. The college provides appropriate system reliability and emergency backup. All hardware equipment located in the data centers is on a server room-based uninterruptable power supplies (UPS) system and the IS buildings are tied to an Standard III: Resources 368 [West Valley College Self Evaluation Report] March 2014 emergency generator that is activated within seven seconds after a power failure to the building. Critical network services are also supported by UPS systems throughout the campus, providing variable durations of service during power interruptions. The data centers are equipped with a Halon fire suppression system. The Halon system requires evacuation of the room once it is activated, and fire resistant walls are installed in the data centers to prevent the spread of fire or of hazardous materials to other areas of the building. Fire extinguishers are in visible locations throughout the buildings and are clearly identified. The college is currently refreshing the technology inventory in preparation for development of a systemic technology maintenance plan. Self-Evaluation Fiscal resources have been a challenge for supporting technology during the recent years of budget reductions. As a direct result of two facilities bonds, Measures H and C, major renovations of instructional buildings have been accomplished, and more are in the planning stages. A new Fox Technology Center building was completed which includes significant technology to support teaching and learning. All instructional classrooms in recently renovated Science/Math building and Language Arts/Social Science building include audio visual multimedia systems. Other selected classrooms across the campus have also been upgraded with multimedia technology as funding permits. The College’s Technology planning is undertaken in a number of forums. The Technology Advisory Committee (TAC) meets to discuss technology implementation needs and strategies for instructional and instructional support programs. The TAC is positioned to re-focus its roles and responsibilities to be in coordination with the college’s overall institutional planning process. The Budget and Resources Advisory Council (BRAC) (3C.1.c.9), as part of the Integrated Planning and Resource Allocation process, will review and prioritize college technology requests based upon Program Review information in alignment with the college goals and budget constraints. A VP-IS team, consisting of the District IS department and Vice Presidents of the two colleges, meet monthly to review District IS project priorities. In addition, the college’s Instructional Technology staff and District IS department staff meet monthly to review, discuss, and plan issues regarding network, wireless, connectivity, and coordination for technology and equipment planning for the new buildings and building renovations. Standard III: Resources 369 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans Continue regular meetings between college instructional technology staff and district operations/network staff to plan and support the technology infrastructure at the college. Continue to work on developing synergy between newly defined TAC and Integrated Planning and Resource Allocation. Complete the college’s Technology Plan via TAC. District IS works with the colleges through its participatory governance process to develop a comprehensive District-Wide Technology plan. Evidence 3C.1.c.1 Instructional Technology Strategic Plan http://westvalley.edu/academics/instru_tech/instru_do cuments/tac_stratgey_rev_spring_2011_addendum.pdf 3C.1.c.2 Technology Advisory Committee http://www.westvalley.edu/committees/Technology_A dvisory 3C.1.c.3 Facilities Bond Projects – Technology List http://westvalley.edu/committees/Accreditation/2013/ evidence/3c/measure_h_technology_funds.pdf 3C.1.c.4 IT software http://www.westvalley.edu/academics/instru_tech/inst ru_documents/wvc_instructional_software_supported2 .pdf 3C.1.c.5 Measure C Technology Refresh Funds http://westvalley.edu/committees/Accreditation/2013/ evidence/3c/technology_refresh_funds.pdf 3C.1.c.6 Information Systems Department http://wvm.edu/is/ 3C.1.c.7 HP Data Protector http://www8.hp.com/us/en/softwaresolutions/software.html?compURI=1175640 3C.1.c.8 Commvault http://www.commvault.com/simpanasoftware/features/backup-and-recovery 3C.1.c.9 Budget and Resources Advisory Council http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3b/brac_12_17_13.pdf Standard IIIC.1.d The distribution and utilization of technology resources support the development, maintenance, and enhancement of its programs and services. Descriptive Summary The college and the district have taken steps to assure a robust and secure technical infrastructure that provides maximum reliability for students and faculty. District IS Standard III: Resources 370 [West Valley College Self Evaluation Report] March 2014 made significant gains in upgrading its technology infrastructure since 2006, funded primarily by Measure H. Furthermore, WVMCCD has grown more purposeful in its planning and utilization of technology, sustaining and staying current with established infrastructure, while adding significant enhancements and new facilities. The current technology environment includes buildings, systems, applications, hardware, and software. Based on informed planning and decision making, the college has made deliberate efforts to upgrade classrooms with audio visual technology. (3C.1.d.1) These foundational improvements support the college’s primary focus as a teaching and learning institution. College technology funds that become available, in addition to building renovation funds, (e.g. Instructional Equipment Library Materials - IELM), have been allocated based on discussions in the Technology Advisory Committee (TAC) and via the college's Integrated Planning and Resource Allocation process. (3C.1.d.2) Moving forward, the college’s Budget and Resource Advisory Council (BRAC) is the forum for reviewing funding requests and allocations, with TAC continuing to serve as the college’s forum for technology strategy discussions. (3C.1.d.3) The college makes decisions about use and distribution of its technology resources by appraising program review technology requests informed by SLO/A assessment results that pertain to classroom and instructional needs. The Office of Administrative Services and the newly formed budget and resource allocation committee (BRAC) review technology requests and make decisions that are informed by a college wide participatory process. Since October 2013, there have been a number of recent developments related to technology enhancements: Modifications to the wireless infrastructure (Areohive) have significantly improved access to the wireless network, especially in the library. Bradford Networks Network Access Control (NAC) was installed to provide user identification for wireless access. The main internet firewall is scheduled to be upgraded, which should improve performance when accessing internet and instructional resources on servers located on a protected leg of the firewall. Funds were recently approved to upgrade the phone system to “voice over IP”, which will improve capabilities and reduce maintenance of the phone system. Standard III: Resources 371 [West Valley College Self Evaluation Report] March 2014 The district is beginning to investigate Banner® by Ellucian to replace Colleague for student information and administrative systems. The college has policies and procedures in place to keep the infrastructure reasonably current and sustainable. For the past several years, college faculty and staff who determine a need for improved technology in their instructional or service areas submit their requests, including a description of why this request is warranted to their division's TAC representative. TAC representatives from all divisions bring this information forward to the TAC meeting. Requests are addressed and fulfilled based on a clear system of priorities established by the committee. Technology decisions are also made via the Integrated Planning and Resource Allocation process. Technology requests that are brought to light via the student learning outcome assessment process are then requested in department program review submissions. With an establishment of clearly defined Integrated Planning and Resource Allocation Process in 2013-2014 year, Program review submissions are reviewed by BRAC, the participatory governance committee ultimately responsible for allocating funds, before making recommendations to College Council and the President. The college strategically aligned equipment needs for Distance Education as demand for such an instructional method has increased in the last several years. Assessment of equipment needs is jointly identified by the Distance Education Committee, Office of Instruction in conjunction with the Division Chairs Council, and in consultation with the Administrative Services Office. DE course offerings are supported by Angel, which is now owned by Blackboard. (3C.1.d.4) The Angel system is licensed to support all course offerings at both Mission and West Valley College. As a result a large number of face-to-face course instructors utilize features of Angel to “web-enhance” their course offerings. Since Angel is accessed via a web browser, no specialized equipment is required to access course content. The college has learned through student focus groups that some students access their Angel course with their smart phones and tablets. Technology is widely distributed and used effectively throughout the college. Faculty integrate technology usage in their classroom lessons and students use technology in class presentations and for note taking. Virtual classrooms make excellent use of technology resources by utilizing the streaming video resources available at the college to enrich online and face-to-face course content. Standard III: Resources 372 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Technology resources are widely available to all students, faculty, and staff. There are multiple committees in place to insure the resources are used effectively and to provide support year round. The college’s Integrated Planning and Resource Allocation will also ensure that technology resources will continue to be distributed and utilized so as to support the development, maintenance, and enhancement of its programs and services. The college’s Instructional Technology team along with TAC is positioned to develop college’s Technology Plan in addition to the existing Instructional Technology Strategic Plan. The Technology Plan, in concert with the revised Educational and Facilities Master Plan, will address procedures for technology resource support to keep the infrastructure reasonably current and sustainable. Actionable Improvement Plans The college will develop a plan for allocating facilities bond Measure C technology refresh funds through TAC and participatory governance process. The college will develop a Technology Plan based on the strategies identified in the current Instructional Technology Strategic Plan. The college will review and analyze staff, funding, and resource needs for the Instructional Technology team and secure necessary staff and operational funds for technology maintenance and repair work. Evidence 3C.1.d.1 Classroom Technology Standards http://www.westvalley.edu/committees/Accreditation/2013/evi dence/3c/WVC_AV_Standards_Dec_2013.pdf 3C.1.d.2 Integrated Planning Process http://www.westvalley.edu/committees/Accreditation/integrate d_planning_diagram.html 3C.1.d.3 Technology Advisory Committee http://www.westvalley.edu/committees/Technology_Advisory/ 3C.1.d.4 ANGEL webpage http://wvmccd.angellearning.com/default.asp Standard IIIC.2 Technology planning is integrated with institutional planning. The institution systematically assesses the effective use of technology resources and uses the results of evaluation as the basis for improvement. Standard III: Resources 373 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary The college follows a clear and deliberate process to ensure that technology decisions emanate from institutional needs and plans for improvement. Stemming from the college's educational and facilities master plan (E&FMP) and the college's Integrated Planning and Resource Allocation process, the college makes decisions about technology improvements and growth by deliberating over program review requests and student learning outcome assessment results. Thoughtful evaluation of student learning outcome assessment results is central to effective institutional planning and overall institutional effectiveness. The college's clear cycle of Integrated Planning and Resource Allocation ensures that results gleaned from student learning outcome assessments and faculty and staff's insightful program review evaluations serve as a foundation for further discussions and decision making about the college's essential technology needs. (3C.2.1) There is evidence indicating that the college bases technology decisions on the evaluation of program and service needs. At an institutional level, SLO/A assessments of students' writing skills indicate that students would benefit from a writing/tutoring lab focused on improving their foundational writing instruction and practice. (3C.2.2) In response to this discerned need, that was also identified in program review requests from multiple academic and student service programs, (3C.2.3) the college established a writing lab equipped with state of the art technology. The lab also includes ESL and World Language components. (3C.2.4) The college determines that technology needs in program and service areas are met effectively by reviewing ongoing feedback from faculty and student service program areas via the college's Integrated Planning and Resource Allocation process. Within the context of this process cycle, program owners write a full program review in either the spring or fall semester and then they write a partial program review in the alternating semester. (3C.2.5) This ongoing process of review and reassessment provides programs with ample opportunity to make improvements and then to re-assess how successful those improvements were. An example that illustrates the effectiveness of the college's iterative cycle of continually assessing the need for current and improved technology is the collaborative and informed effort that went into the design and day-to-day use of the Fox Center. The classroom and conference room technology innovations in the Fox Center were carefully planned in response to faculty, staff, student, and administrator needs for the highest levels of institutional effectiveness. The Fox Center has state of the art dual boot computers, multi-media capabilities, and cameras for classroom analysis Standard III: Resources 374 [West Valley College Self Evaluation Report] March 2014 of student presentations. The Fox conference room has internet, presentation, telephone conferencing, and projection capabilities. From college-wide student and employee surveys conducted by the OIRP about technology hardware and software currency and usage, the college is able to ascertain satisfaction levels with current technology offerings in order to make requested improvements. (3C.2.6) The college prioritizes needs when making decisions about technology purchases by reviewing program review requests and considering how frequently the same request arises across programs. The program review committee discusses all department program reviews and compiles summary trends indicating college-wide needs. The program review committee's recommendations are presented at the college council annual retreat in the fall of each year. (3C.2.7) The November 8, 2013 Program Review Summary Report stated the following: Technology integration and upgrade Technology is understood differently across programs. For some programs, this involves the creation of online components, while for other programs it means experimenting with technology to increase student to student interactions. Still others require specialty software applications such as Rivet Architecture and Aplia. In addition to the integration of new technology into courses, a number of programs are struggling to update and replace older instructional software like Quick Books and Auto CAD. For programs that have requested specific software and hardware upgrades, the college will address these needs via the Integrated Planning and Resource Allocation process. The college addresses these needs as effectively as possible, in the context of current fiscal restraints. On a positive note, the college works through a clearly articulated and well documented Integrated Planning and Resource Allocation process that has been communicated clearly to the college community in participatory governance meetings and all college day presentations. (3C.2.8) Self-Evaluation The college meets this standard. West Valley College has taken significant preliminary steps to develop a plan to integrate technology with institutional planning. (3C.2.9) This is evident with comprehensive Program Review and Student Learning Outcome and Assessment processes that clearly address college-wide Standard III: Resources 375 [West Valley College Self Evaluation Report] March 2014 assessment of effective use of technology resources. Budget and Resource Advisory Council (BRAC) as part of the college’s Integrated Planning and Resource Allocation assures that systematic assessment of effective use of technology resources occur on an annual basis. Planning begins for subsequent year based on the assessment results to ensure continuous improvements. Actionable Improvement Plans Continue to ensure that BRAC process serves as an institutional assessment process for technology planning Evidence 3C.2.1 Program Review Webpage http://westvalley.edu/committees/program-review/ 3C.2.2 SLO/A webpage http://westvalley.edu/committees/Student_Learning_Outcome s/ 3C.2.3 Program Review Final Report 2012 http://westvalley.edu/committees/program-review/ http://www.westvalley.edu/committees/programreview/documents/2012-final-report-for-integratedplanning.pdf 3C.2.4 Writing, ESL, and World Language labs http://westvalley.edu/caw 3C.2.5 Program Review and SLO Assessment Master Calendar http://www.westvalley.edu/committees/Student_Learning_Ou tcomes/masterasessment.html 3C.2.6 OIRP webpage - Surveys http://www.westvalley.edu/committees/Accreditation/reports _surveys.html 3C.2.7 Program Review Summary Report 11-08-13 http://www.westvalley.edu/committees/Accreditation/2013/e vidence/3c/Program_Review_2013_Final_Report_p5.pdf 3C.2.8 Integrated Planning and Resource Allocation Presentations http://www.westvalley.edu/committees/Accreditation/2013/e vidence/3c/08_24_12_accreditation_and_integrated_planning. pptx 3C.2.9 Instructional Technology Strategic Plan http://westvalley.edu/academics/instru_tech/instru_document s/tac_stratgey_rev_spring_2011_addendum.pdf http://www.westvalley.edu/academics/language_arts/esl/skills -lab.html Standard III: Resources 376 [West Valley College Self Evaluation Report] March 2014 Standard IIID: Financial Resources Financial resources are sufficient to support student learning programs and services and to improve institutional effectiveness. The distribution of resources supports the development, maintenance, and enhancement of programs and services. The institution plans and manages its financial affairs with integrity and in a manner than ensures financial stability. The level of financial resources provides a reasonable expectation of both short-term and long-term financial solvency. Financial resources planning are integrated with institutional planning at both the college and district/system levels in multi-college systems. Descriptive Summary WVMCCD Board Policy (BP) and Administrative Procedure (AP) 6200 outlines the criteria for maintaining fiscal stability while providing for student learning programs and services including their development, maintenance, and enhancement. AP 6200 also contains the standards for the operating budget, revenue, debt and capital release obligations, and capital budget. Additionally AP 6305, requires the District to maintain a five percent (5%) reserve and a contingency reserve of no more than three percent (3%). (3D.1) The District’s practice is to apply these percentages to total unrestricted general fund (Fund 100) expenditures. This policy and practice, along with prudent fiscal management and planning, promotes conservation of a healthy fund balance and adequate reserves. To achieve the state’s apportionment-funded full time equivalent student (FTES) goal, directly related to revenue for the district’s General Fund (Fund 100), a District Enrollment Management Committee (DEMC), reporting to District Council, meets to review the state-determined FTES goal as it applies to each college, West Valley and Mission. (3D.2) The DEMC determines the resident credit, non-resident credit, exempt, and non-credit FTES goals for each college based on the individual college’s enrollment strategies. The respective FTES targets are used to calculate each college’s respective Full Time Equivalent Faculty (FTEF) required to produce the FTES goals. This budgeting process is known as the Associate Faculty Funding Model. (3D.3) The Associate Faculty Funding Model is a part of the district’s Resource Allocation Model (RAM), first presented to District Council on October 11, 2011 and formally adopted by District Council on May 13, 2013 following nearly two years of development and refinement by the District Council’s Resource Allocation Model sub-committee, closely following the State of California’s funding model found in Standard III: Resources 377 [West Valley College Self Evaluation Report] March 2014 Senate Bill SB361. (3D.4) As a subcommittee of the District Council, the “RAM Task Force,” as this committee was known, fully represented all facets of the district’s participatory governance constituencies. The district’s Tentative Budget for Fiscal Year 2013-2014, approved by the Board of Trustees June 18, 2013, employs the new Resource Allocation Model fully for the first time, replacing a previous method of resource allocation. (3D.5) Through the RAM process, Unrestricted General Fund revenue is apportioned first to fund faculty FTEF, both full-time and associate instructors, to meet enrollment targets. Other allocations are made to the district and then to each college. The colleges share their discretionary apportionment based on the ratio of FTES as approved by DEMC. The following chart illustrates the allocation process under RAM: Standard III: Resources 378 [West Valley College Self Evaluation Report] March 2014 For Fiscal Year 2013-2014, the district’s total FTES goal was originally set to 16,098, with West Valley College’s target set to 8,825 FTES and Mission at 7,273 FTES. With the district now in a Basic Aid status, the FTES goal was reset to 15,898, a reduction of 200 FTES allocated equally to both colleges. The FY2013-2014 goals are therefore 8,725 for West Valley and 7,173 for Mission. On each campus, the Performance Goals Committee, established as a requirement of the faculty labor contract, Article 20, manages detailed enrollment oversight for the college. The West Valley College Performance Goals Committee (PGC) considers factors such as the productivity and success of programs as measured by efficiency and program completion to inform decisions on faculty resource allocation. The foundation of this process is service to students and high quality learning programs. Both the Resource Allocation and Associate Faculty Funding Models are reviewed annually through District Council with adjustments made as needed. (3D.6) Currently, the Associate Faculty Funding Model’s rate for associate faculty is based upon Step 9 of the 2008-2009 Associate Faculty Salary Schedule of the faculty labor contract, Appendix BB, Schedule A. Previously, through FY2012-2013, funding was set to Step 8 but, as a part of the review process developing the RAM process, it was noted that the average associate pay exceeded Step 8; thus, the funding adjusted to Step 9. The associate funding rate is scheduled for annual review with adjustments as revenue permits. Projections of revenues in all funds, unrestricted and restricted, are based upon the best information available at the time of budget development. Restricted funds are generally provided in support of educational programs proscribed by state and federal regulations, donors, or other outside agencies that requires expenditures according to specific purposes. The District’s RAM treats these fund sources as “pass-through” funds, applying them as required by each fund source’s rules. Significant Change of Fiscal Status – Basic Aid By the conclusion of fiscal year 2012-2013, rising county property taxes and funds distributed from the deactivated Redevelopment Agencies (RDAs) combined to move the West Valley-Mission Community College District into Basic Aid status. This change had been predicted to occur within the next two fiscal years, but the recovering economy plus an attendant increased value in the real estate market with renewed real estate transactions have increased assessed valuation, increasing the revenues received by the district. Standard III: Resources 379 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3D.1 Board Policy and Administrative Procedure 6200; Administrative Procedure 6305 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/bp_6200_ap_6305.pdf 3D.2 District Enrollment Management Committee http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/District_Enrollment_Mana gement_Committee/ 3D.3 Associate Faculty Allocation Model http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/ram6_assoc_faculty_fundi ng_model_narrative_02_11_13.pdf 3D.4 District Council Minutes re: RAM http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/dc_ram_minutes.pdf 3D.5 Tentative Budget for Fiscal Year 2013-2014 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/201314_tentative_budget.05.28.13.pdf 3D.6 Resource Allocation and Associate Faculty Funding Models http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/dc_ram_minutes.pdf http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/ram6_assoc_faculty_fundi ng_model_narrative_02_11_13.pdf Standard IIID.1 The institution relies upon its mission and goals as the foundation for financial planning. Descriptive Summary Planning for both district and college budget development relies upon an annual review of the district’s and college’s mission statements, setting goals reviewed and approved by the Board of Trustees, as the foundation of the financial planning process. District and college budgets reflect the goals within strategic planning processes embodied within participatory governance, which both helps to develop the rationale for the mission statement and goals, and then employs them as guidance for financial planning. Standard III: Resources 380 [West Valley College Self Evaluation Report] March 2014 Financial planning is essentially a circular process, beginning with the board approved mission statement and goals approved for both enrollment and fiscal stability. (3D.1.1, 3D.1.2) Through the RAM and direct pass-through of funds (3D.1.3), the college embarks upon a financial planning process, first through the President’s cabinet and College Council, then to the Division Chair Council through to the individual program departments. These proposed budgets are then reviewed again through the participatory governance levels – Division Chair Council, College Council and President’s cabinet – before being incorporated into the district’s overall budget, which is presented for Board of Trustees’ approval. (3D.1.4) Throughout the process, the institution’s mission and goals, as expressed in the Educational and Facilities Master Plan, are reference points guiding the outcome. (3D.1.5) Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3D.1.1 WVC Goals and Objectives 2013-14 http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/WVC_Goals_Objectives_20 13_2014.pdf 3D.1.2 Board Approval of District Goals http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/2013_14_district_goals.pdf 3D.1.3 Resource Allocation Model (RAM) http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/resource_allocation_model _01_31_13.pdf 3D.1.4 2013-14 Tentative Budget http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/dc_ram_tent_budget_03_ 04_13.pdf 3D.1.5 Educational and Facilities Master Plan http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/2009_wvc_educational_an d_facilities_master_plan.pdf Standard IIID.1.a Financial planning is integrated with and supports all institutional planning. Standard III: Resources 381 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary Integrated Planning and Resource Allocation is one of the three legs of Institutional Effectiveness, along with the Student Success Team and Accreditation. Within the Integrated Planning and Resource Allocation realm are the Student and Program Learning Outcomes and Assessment, Program Review, and Budget Planning. These three related processes occur in an annual cycle, demonstrated in the Integrated Planning and Resource Allocation Process: Concept Map graphic, using the catch phrase: “Plan, Do, Review.” It is useful to note that the cycle is re-entrant at any phase: “Plan, Do, Review; “Review, Plan, Do;” “Do, Review, Plan”, giving credence to the philosophy that this is an ever on-going process, not a simple one-time annual event. Student Learning Outcomes (SLO/As), along with the Program Learning Outcomes (PLOs), set the foundation measurement of the college’s academic effectiveness. To the degree that SLO/As and PLOs depict a program’s ability to adequately meet their stated objectives, these measures help to identify resource requirements, whether in terms of facilities use, equipment needs, staffing, supplies and materials, or other potential resources to be employed by the program in order to Standard III: Resources 382 [West Valley College Self Evaluation Report] March 2014 achieve or to improve the program’s results. Program Reviews then explain more specifically the resource requirements first identified in SLO/A/PLO as needed to improve or expand program effectiveness while working to achieve the mission of the college. (3D.1.a.1) Budgeting is the third part of the Integrated Planning and Resource Allocation Framework and is the vehicle employed to express operations and resource requests as a part of the college’s finances. Documentation is critical to good budgeting and plays an important role in annual budget management. (3D.1.a.2) Self-Evaluation The college meets this standard. The Integrated Planning and Resource Allocation process is deliberately crafted as an evolutionary rather than static part of the college’s planning activities. Since the model’s first introduction by then President Lori Gaskin, an on-going Integrated Planning and Resource Allocation Team regularly meets to reflect upon the process’s effectiveness, monitoring results and modifying the process, incorporating changes to better meet the college’s participatory governance model, address issues related to timing, and to better integrate the various stages of the process for an improved final result, especially for the college’s budget. (3D.1.a.3) Within the past year, the model’s design was simplified to underscore the “Plan, Do, Review” concept within the cycle. That concept will be further amplified by a comprehensive combined calendar listing the SLO/A/PLO, Program Review, and Budget timeline and workshops to facilitate the activities within the cycle. Actionable Improvement Plans None Evidence 3D.1.a.1 Program Review questions http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3d/intent-of-questions-instructional-1.pdf 3D.1.a.2 2013-14 Budget Process http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3d/fy13-14_budget_process.pdf 3D.1.a.3 Integrated Planning and Resource Allocation Team Meeting Notes http://www.westvalley.edu/committees/Accreditation/201 3/evidence/3d/Integrated_Planning_Team_Meeting_Notes .pdf Standard III: Resources 383 [West Valley College Self Evaluation Report] March 2014 Standard IIID.1.b Institutional planning reflects realistic assessment of financial resources availability, development of financial resource, partnerships and expenditures requirements. Descriptive Summary The district’s Fiscal Services staff regularly monitors all revenue expense, and fund balances via quarterly financial and budget reports presented to the Board of Trustees through its Audit and Budget Oversight Committee (ABOC), to the District Council, and to both colleges’ executive teams. Revenue projections are based upon the institution’s Second Principle (P2) Apportionment Report, submitted to the state chancellor’s office, reflecting current FTES enrollment goals and status, estimated property tax revenue from the County of Santa Clara, and other facts known at the time of the report. (3D.1.b.1) The Office of Administrative Services regularly provides monthly fund balance projections of the general fund and periodic reports of other funds. This procedure was key during the 3.39% workload reduction, implemented in 2009-10, as the college continuously monitored the budget throughout the year. The Offices of Instruction and Administrative Services established a process to monitor part-time contracts, and the load allocation budget. (3D.1.b.2) The fund balance projections are shared with the College Cabinet and the Office of the Vice Chancellor of Administrative Services. With the college personnel specialist’s assistance, the Faculty Obligation Number (FON) is calculated and validated with Human Resources in order to ensure state compliance following a substantial number of early retirement incentives. (3D.1.b.3) State apportionment revenue contributions have declined significantly during the past few years. This decline is influenced by two key factors: State budgets were severely reduced with “workload reductions” and only recently has that trend been reversed. The second factor is the proportion of General Fund revenue derived from County of Santa Clara property taxes has measurably increased, with indications that property tax revenues will continue to increase in forthcoming years. At the time this report is being written, summer 2013, fiscal projections indicate that the district will not receive any state general apportionment in fiscal year 2013-2014. Educational Protection Account (EPA) funding from Proposition 30 should yield over $1.5 million. Other general fund revenues are projected to be generated by property taxes and student enrollment fees. Standard III: Resources 384 [West Valley College Self Evaluation Report] March 2014 Various campus-based enterprise activities generate additional revenue for the college. Both student fees and the earnings from vendor service contracts for the bookstore, cafeteria, and café largely underwrite student activities. The student center and the college also benefit from a healthy facilities rental activity that incorporates use by both private organizations and individual and community-based activities such as softball, volleyball, and soccer leagues, cultural events, theater performances, and a weekly farmers’ market. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3D.1.b.1 360 Apportionment Attendance Report http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/320_Apportionment_Atten dance_Report_FY_2012-2013.pdf 3D.1.b.2 Cognos Enrollment Report, http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3d/Cognos_Enrollment_Repor t_Fall_2013.xlsx Part Time Allocation Model http://www.westvalley.edu/committees/Accredita tion//2013/evidence/3d/201314_Final_Budget.08.14.13_page33-36.pdf Pg. 33-36 3D.1.b.3 FON Report http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3a/fon_2013_14.xlsx Standard IIID.1.c When making short-range financial plans, the institution considers its long-range financial priorities to assure financial stability. The institution clearly identifies and plans for payment of liabilities and future obligations. Descriptive Summary Historically the district has met long-term obligation requirements and, per Board Policy 6305, maintains a reserve of five-percent of budgeted expenditures plus a contingency reserve not to exceed three-percent for unanticipated changes that would significantly reduce operations or services. (3D.1.c.1) Standard III: Resources 385 [West Valley College Self Evaluation Report] March 2014 Annually, the district’s Vice Chancellor for Administrative Services reviews for the Board of Trustees the district’s long-term liabilities. For the board meeting of May 30, 2013, the Vice Chancellor’s review of long-term liabilities include the following: (3D.1.c.2, 3) Faculty Bank Leave Per ACE Bargaining Agreement, Article 38: “Banked load leave is leave which is earned and results from an accumulation of overload, summer and/or wintersession assignments which the member has chosen to ‘bank’ rather than receive payment.” As of Fiscal Year 2012-3013, total Banked Leave liability is $10.1 million, of which short-term of $0.5 million and long-term liability of $5.6 million are funded, approximately 60% of the total liability. Vacations Managers, Confidential, and Teamsters unit employment agreements include provision for annual vacation, accumulated as hours per employee. The following table shows the vacation carryover per employee unit, currently totaling approximately $3.0 million, of which 6% is funded as current vacation pay-out, leaving approximately 94% unfunded and treated as an annual expense to the district as vacation occurs. Standard III: Resources 386 [West Valley College Self Evaluation Report] March 2014 3D.1.d.6 Lease Revenue Bonds In 2009, $55 million of Lease Revenue Bonds were issued to fund state capital outlay projects and $1.12 million for the Campus Center at West Valley College. The bond debt is repaid from two sources: The larger bond amount is paid from the general fund and from federal subsidy under the Build America Bond program. Campus Center debt is repaid from Student Center Fees. Standard III: Resources 387 [West Valley College Self Evaluation Report] March 2014 In 2011, a $9.905 million Lease Revenue Bond was issued to fund solar projects on both district campuses. The resulting debt is being repaid from federal subsidy under the Clean Renewable Energy Bond, utility savings from the use of solar energy, and from local energy rebates. Standard III: Resources 388 [West Valley College Self Evaluation Report] March 2014 OPEB As of June 30, 2012, there are 519 retirees currently covered by OPEB, and 117 eligible active employees eligible for OPEB provisions. Employees hired after January 1, 1994 are not eligible for post-retirement medical benefits. The actuarial accrued liability was reduced from $124,279,282 in 2006 to $88,514,298 in 2011. An updated actuarial study of retiree health liabilities is due to be completed during 2013. From the West Valley-Mission Community College District Annual Financial Report, June 30, 2012, the following statement explicitly describes OPEB liability as of the time of the district’s audit: The District’s annual other postemployment benefit (OPEB) cost (expense) is calculated based on the annual required contribution of the employer (ARC), an amount actuarially determined in accordance with the parameters of GASB Statement No. 45. The ARC represents a level of funding that, if paid on an ongoing basis, is projected to cover normal cost each year and amortize any unfunded actuarial accrued liabilities (UAAL) (or funding excess) over a period not to exceed thirty years. The following table shows the components of the District’s annual OPEB cost for the year, the amount actually contributed to the Plan and changes in the District’s net OPEB obligation to the Plan: Annual OPEB Costs as of June 30, 2012 Annual required contribution Contributions made Change in net OPEB liability Net OPEB liability, beginning of year Net OPEB assets, end of year (6,570,773) 22,416,516 15,845,743 17,823,320 33,669,063 Standard III: Resources 389 [West Valley College Self Evaluation Report] March 2014 CalPERS and CalSTRS Both state-funded retirement programs were changed as a result of recent elections, thus creating two-tiered retirement systems. One result of the elections as well as the current market conditions is a near-certain increase in employer contributions to both of these plans. Currently, these contributions are: • CalPERS Contribution for FY 12/13 Employee: 7.0% (9.0% for Public Safety Officers) Employer: 11.42% (36.03% for Public Safety Officers) • CalSTRS Contribution for FY 12/13 Employee: 8.0% Employer: 8.25% Projected contribution rate changes are as of this writing unknown, but the district’s best estimates are shown on the following charts: Standard III: Resources 390 [West Valley College Self Evaluation Report] March 2014 Standard III: Resources 391 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. The college and district plan for short and long term obligations to ensure the financial stability. The obligations and plans are communicated to the college, district and community via Board presentations and OPEB Actuarial Reports. (3D.1.c.4) Actionable Improvement Plans None. Evidence 3D.1.c.1 Policy 6305 http://www.westvalley.edu/committees/Accreditation /2013/evidence/3d/AP_6305.pdf 3D.1.c.2 Board Meeting Minutes - June 4, 2013 http://www.westvalley.edu/committees/Accreditation /2013/evidence/3d/bot_minutes_06_04_13.pdf 3D.1.c.3 Board Presentation – District Liabilities http://www.westvalley.edu/committees/Accreditation /2013/evidence/3d/201314_tentative_budget.05.28.13.pdf 3D.1.c.4 OPEB Actuarial Report - 2013 http://www.westvalley.edu/committees/Accreditation /documents/actuarial_report2013.pdf Standard III: Resources 392 [West Valley College Self Evaluation Report] March 2014 Standard IIID.1.d The institution clearly defines and follows its guideline and processes for financial planning and budget development, with all constituencies having appropriate opportunities to participate in the development of the institutional plans and budgets. Descriptive Summary The college has implemented guidelines and processes that bring together participatory governance committees in a manner that offers multiple avenues for input. Financial Planning and Budget Development are highly participatory processes. Student/Program Learning Outcomes and Program Review are directed by a subcommittee of the college’s Academic Senate and, as such, primarily represent faculty perspectives. However, these reviews incorporate participation from all segments of the college community, including students, classified staff, and administration, as well as faculty. Results from SLO/A, PLO, and Program Review are presented college-wide and in College Council, the college’s top-level participatory governance body. Budget development is deliberately a college-wide activity that does involve participation from all segments of the college community. (3D.1.d.1) Standard III: Resources 393 [West Valley College Self Evaluation Report] March 2014 Based on the outcomes of SLO/A, PLO, and Program Review processes, the budget is built on identified college priorities, following the college’s mission statement and strategic plans. The budgeting process of FY2013-2014 was a modified via a zerobased process; only salaries based on position control and certain mandated costs were budgeted outside of direct participation. All programs and cost centers were provided a budgeting worksheet to develop budgets based upon their program’s needs, supported by resource requirements outlined in Program Review. Explanation and supporting evidence was asked for every proposed expense. Standard III: Resources 394 [West Valley College Self Evaluation Report] March 2014 Each individual proposed budget was consolidated into a college-wide worksheet, presented to Division Chair Council (3D.1.d.2) and eventually to College Council for review. Final decisions were made within the President’s Cabinet, communicated through College Council, prior to forwarding to the district’s offices for inclusion into the district’s overall budget. (3D.1.d.3) District- and college-level participatory governance and administrative processes work in tandem in budget development. The district develops an annual Budget Calendar, used as an overall guide by the district and both colleges to ensure that both Tentative and Final Budgets are completed by the Board of Trustees’ deadline for adoption. Budget preparation processes for the district and colleges are explicitly stated in Administrative Procedure 6200. (3D.1.d.4) The College Council, Division Chair Council, and Performance Goals Committee communicate and recommend budgetary priorities. Through the timelines set by these bodies, coordinated with the district’s calendar, and through budget workshops communicated and orchestrated by the VP of Administrative Services, the entire college is included in these processes. (3D.1.d.5) In addition, Student Learning Outcomes and Program Review are core parts of the Integrated Planning and Resource Allocation Process, as described earlier in this document. Since the last accreditation in 2007, there have been several changes in leadership; however, guidelines and processes for financial planning and budget development processes have been well-communicated and maintained and demonstrated ongoing improvement. Self-Evaluation The college meets this standard. Budget and financial planning processes for the college are well-established and documented, as well as widely distributed to the college at-large. All college constituencies are invited to participate and collaborate on the development of fiscal plans. Actionable Improvement Plans Continue an analysis of the possibility of reinstating a district-wide budget advisory committee which has been incorporated in the function of the District Council. Complete establishing the college’s Budget and Resource Advisory Council (BRAC) as part of the Integrated Planning and Resource Allocation Process by the end of February 2014. Standard III: Resources 395 [West Valley College Self Evaluation Report] March 2014 Evidence 3D.1.d.1 Budget Process Memo http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/20132014_budget_process_memo.pdf 3D.1.d.2 Division Chair Council Minutes re: Budget Development http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/DCCPGC_summary_11_13_13_approved.pdf 3D.1.d.3 West Valley College Budget 2013-2014 http://westvalley.edu/committees/Accreditation/2013/ evidence/3d/2013-14_Final_Budget.08.14.13.pdf 3D.1.d.4 Administrative Policy 6200 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/ap_6200.pdf 3D.1.d.5 2013-14 Budget Process http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/fy13-14_budget_process.pdf Standard IIID.2 To assure the financial integrity of the institution and responsible use of its resources, the financial management system has appropriate control mechanisms and widely disseminates dependable and timely information for sound financial decision making. The key to institutional financial integrity begins with a well-documented and transparent budgeting process, followed by implementing an enterprise reporting system, which in this district is the Colleague (formerly Datatel) system that provides accurate budget and expenditure tracking within each of the college’s many cost centers. By providing position control through Analytic software, and purchasing requisition management, budget monitoring, and compliance with Colleague, the institution’s intended allocation of resources is ensured. The system allows each budget manager at any time to have clear visibility of their financial picture, comparing budgeted to encumbered and actual expenses via the MyWVMPortal link to Colleague. (3D.2.1) Additionally, the college’s Office of Administrative Services provides assistance monitoring and adjusting budgets and expenses to dynamically reflect changing circumstances within a cost center. Standard III: Resources 396 [West Valley College Self Evaluation Report] March 2014 The district’s Vice Chancellor of Administrative Services publishes quarterly and annual district financial reports comparing budgeted and actual expenditures as well as an annually audited financial report to District Council the Audit and Budget Oversight Committee (ABOC), and to the Board of Trustees (3D.2.2). Any report presented at a Board meeting is available to the public. The Board also complies with CCR Section 58307 through monthly reports of budget transfers between major expenditure classifications as defined in the California Community College Budget and Accounting Manual. Given the importance of Colleague financial management and reporting system, the district Information Services unit continuously updates the system software, adding new capabilities and services as available. Through funding provided by both Measure H and Measure C bonds, new computing hardware has been purchased to improve Colleague operations and planned upgrades include migration to the SQL database for improved data access and warehousing, and implementation of both Human Resources and On-Line Purchase Requisition models. (3D.2.3) The Human Resources module provides integrated position control and assignment contract management, while the On-Line Purchase Requisition module performs real-time monitoring of funds availability as well as purchase order tracking. Systems supporting the budgeting and financial operations have limited authorized access. Individuals requiring access must obtain prior approval before being granted log in authorization, and the systems are not generally accessible offcampus or through non-administrative campus networks. Colleague has been successfully employed to provide ad hoc, monthly, quarterly, and annual reports for financial management as well as for state and federal compliance reporting. Analytic software, an even more highly restricted software system, is used to monitor position control, develop and analyze budgets, and provide analytical financial reporting. COGNOS is used as a data-mining tool to access the data base repository from Colleague for specialized and analytical financial and enrollment reporting. Self-Evaluation The college meets this standard. The 2006 FCMAT report (3D.2.4) prepared for the district states: “The district uses different financial systems for different functions. The lack of a single system significantly increases the probability of error. The district should identify the best single financial system for its needs and purchase it, or add modules and capacity to the current Datatel system.” During Fiscal years 2011-12 and 2012-13, improvements and upgrades to district systems replaced the Standard III: Resources 397 [West Valley College Self Evaluation Report] March 2014 PARIS reporting tools and eliminated the multi-system reporting concerns. Colleague is now the primary tool for financial management, providing a database from which reports are derived based upon consistent data. Actionable Improvement Plans None. Evidence 3D.2.1 MyWVM Portal link to Colleague http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/Portal_Link_to_Budget_Information.pn g 3D.2.2 District Financial Report 2013 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/FY_12-13_Audit_Report.pdf 3D.2.3 Colleague migration memo http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/ellucian_migration-memo.pdf 3D.2.4 FCMAT Executive Summary Executive Summary, page 4, 6th paragraph. http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/3D26_fcmat_final_report_page12.pdf Standard IIID.2.a Financial documents, including the budget and independent audit, have a high degree of creditability and accuracy and reflect appropriate allocation and use of financial resources to support student learning programs and services. Descriptive Summary Financial documents, in their best form, are a collective portrayal of the institution’s participatory governance process by which resources are allocated in support of student success. Ultimately, all resources, whether human, physical, or fiscal, are reflected by financial measures; therefore, the budget reflects the intended allocation of resources while the audited results chronicle the actual employment of those resources. The annual independent audit validates the district’s and college’s internal accounting practices have followed applicable practices, including generally accepted auditing practices, the California Community Colleges Budget and Accounting Manual, Governmental Accounting Standards Board (GASB), and applicable regulatory compliance. The 2011-2012 annual audit (3D.2.a.1) was completed with the following comments from the auditors to the district’s Board of Trustees: Standard III: Resources 398 [West Valley College Self Evaluation Report] March 2014 We conducted our audits in accordance with auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States. The financial statements of the West Valley-Mission Community College Foundation and the Mission-West Valley Land Corporation were not audited in accordance with Government Auditing Standards, but were audited in accordance with auditing standards generally accepted in the United States of America for nongovernmental entities. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall basic financial statement presentation. We believe that our audits provide a reasonable basis for our opinions. (3D.2.a.2) In our opinion, the basic financial statements referred to above present fairly, in all material respects, the financial position of West Valley-Mission Community College District and its discretely presented component units as of June 30, 2012 and 2011, and the respective changes in financial position and cash flows, for the years then ended in conformity with accounting principles generally accepted in the United States of America. Self-Evaluation The college meets this standard. Resource allocations through the budgeting process follow a participatory governance model wherein multiple governance bodies contribute to the overall result. Those participatory bodies include: District Executive Management Team District Council Enrollment Management Committee, reporting through District Council College President’s Cabinet College Council Academic Senate Classified Senate Standard III: Resources 399 [West Valley College Self Evaluation Report] March 2014 College Division Chair Committee College Performance Goals Committee Actionable Improvement Plans None Evidence 3D.2.a.1 West Valley-Mission Community College District Annual Financial Reports http://www.westvalley.edu/committees/Accreditation/fid uciary_documents.html 3D.2.a.2 Independent Auditors' Report, page 2 http://www.westvalley.edu/committees/Accreditation/20 13/evidence/3d/audit_report_fy_11-12_page2.pdf Standard IIID.2.b Institutional responses to external audit findings are comprehensive, timely, and communicated appropriately. Descriptive Summary The college’s Administrative Services, in concert with the District’s Administrative Services office, ensure that institutional responses to external audit findings are comprehensive, timely, and communicated appropriately with accompanied supporting documents. The Auditor’s Annual Financial Report for June 30, 2012 and 2011 contained very few external findings or questioned costs. (3D.2.b) No findings or questioned costs were noted for federal awards; two findings were noted for state awards for 2012 and follow-up reporting for two findings from 2011 were included. It must be noted that the Auditor’s report is for the district as a whole, not per college within the district; thus, the management response and corrective plan involves Mission and West Valley College as well as the district offices. Concise, detailed, and timely responses to the following topics questioned in the audits are found in the District’s response to the Auditor’s Annual Financial Report: State general apportionment funding system regarding daily and positive attendance Financial aid cluster, Pell grants Hours By Arrangement (HBA) Course material fees Standard III: Resources 400 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Whether the findings from the audit pertain to one or both colleges or to the district, the findings are shared with all relevant members of the institution’s community in order to identify areas for improvement overall. The findings serve as solid objective warning for developing a corrective action and inspect, as well as improve all related procedures. Specifically, during regular CBO meetings between the Vice Chancellor for Administrative Services and the two college Vice Presidents for Administrative Services, the audit findings are reviewed in detail so that due diligence is followed for any corrective actions to be implemented. The auditor’s report indicates that corrective actions have been successfully implemented for each of the identified findings. Actionable Improvement Plans Continue effort to improve accuracy and efficiency of data entry by maintaining a monthly meeting among the district’s Information Systems department and college Administrative Services and Office of Instruction. Evidence 3D.2.b June 30, 2012 and 2011 Audit Report http://www.westvalley.edu/committees/Accreditation/docume nts/2012_audit.pdf Standard IIID.2.c Appropriate financial information is provided throughout the institution in a timely manner. Descriptive Summary Through careful planning and fiscal management, the district has over the years maintained a healthy fund balance and sufficient cash reserves including recent years where the state-wide budget reductions were experienced. The institution always seeks to ensure stability by developing a strategy that result in a balanced operating budget. The board of trustees has a practice of maintaining a minimum reserve equal to 5% of the general fund budget. Continuous review of financial conditions and state funding levels by the College and District’s Business Officers group, College Council, and the District Council prior to the board review provide timely, ongoing assessments of the potential risks. Financial emergencies can therefore be minimized and unforeseen occurrences can be handled by adjusting priorities as needed. Standard III: Resources 401 [West Valley College Self Evaluation Report] March 2014 The district receives its revenues from several sources: federal revenues, state apportionment, local property taxes, and student fees, and private revenues (other financing sources). Each month, the Board of Trustees is asked to approve requests to amend the adopted budget to recognize new federal, state special purpose grants as well as local contract revenue. Financial information for the college and district begins with the annual budgeting process, following a budget calendar developed district-wide. The district’s Vice Chancellor of Administrative Services conducts budget workshops for each college and for the Board of Trustees, which the public is able to attend. Budget information is published in both Tentative and Final forms in a report presented to and approved by the Board of Trustees. The budget, in both hard copy and electronic form, are available to all members of the college community – employees, students, and members of the community alike. (3D.2.c.1) Detailed posting is made to all cost center accounts, both for the tentatively approved budget at the start of the fiscal year, and for the adjusted final budget when approved by the Board of Trustees in early September. As of June 2013, the district’s General Fund Balance was $10,805,000 and consisted of the following components: •$ 4,419,806 •$ 129,262 •$ 152,041 •$ 5,683,749 •$ 134,562 •$ 285,580 District’s budgeted 5% reserves Contingency Reserve Non spendable fund balance Banked Leave liability Fund 100/017 Faculty Travel and Conference The last two years’ ending balances of the unrestricted general fund (fund 100) are $ 11,760,102 in 2010-2011 and $ 10,805,000 in 2011-2012. Currently, the district has sufficient cash flow to meet all spending obligations. With these amounts of ending balances in the last three years, the district maintains the 5% contingency reserve that is recommended by the State Chancellors Office. Both the district office and the college monitor the cash flow policy and procedures on a monthly basis through the district-wide through the College Business Officers (CBO) meeting. A cash flow statement and the formal budget reports are presented to the chancellor and the Board of Trustees quarterly to better track our fiscal position throughout the year. Each report always presents revenues and expenditures of the current year and forecasts revenues and expenditures for the next year. Standard III: Resources 402 [West Valley College Self Evaluation Report] March 2014 WVMCCD became a Basic Aid district in 2012-2013 which changed the district’s way of receiving revenue. The majority of the District's general revenue is now derived from Santa Clara and Santa Cruz County property taxes. Categorical, Lottery, and grant revenues continue to come from federal, state, or other sources and student fees also comprise a significant revenue stream. Although property tax revenues can vary from year-to-year, property tax revenues tend to be more stable, longterm, than funds allocated through the state's budget process. Property tax revenues from the two counties in which West Valley-Mission CCD is situated have recovered from the recent recession and are forecasted to continue to increase at, very conservatively, at least three-percent per year, and doubtless more than that rate. The greater unknown impact is from the distribution of Redevelopment Agency Successor funds. The outlook for the next several years does not portend any cash flow difficulties for the district. To deal with other unforeseen occurrences, the district’s budget provides for a 5% reserve as stated above to address financial emergencies. Also, as a back-up plan, the district participates in the Tax Revenue Anticipation Notes (TRAN), which allows short-term, borrowing, to support possible operational cash flow shortages arising from fluctuations in annual tax or revenue receipts that the general fund is dependent upon during the fiscal year. The district also has an immediate cash plus investments with the Santa Clara County Treasurer’s Office, as well as revenues from the Land Corporation funds. Risk Management policies exist, and the district vice chancellor of administrative services has the responsibility to protect and preserve the people and assets of the district. Currently, WVMCCD maintains adequate levels of various types of insurance, including employee health benefits, and a worker’s compensation plan. Safety training and frequent monitoring for potential safety issues is also a major component of Risk Management function. In the event of major catastrophes, the district insurance plans will cover the property and any liability. Using Colleague, the user interface for the district’s enterprise reporting system, all faculty, staff, and administrative employees are able to inspect the details of at least the budget and accounting for their own cost center. Greater access to financial data, in more detail, is provided through access controls set within the Colleague system and is granted to each cost center’s budget manager. Within administrative functions, budget and accounting data is also accessible by senior office coordinators, administrative assistants, and key members in support roles. Standard III: Resources 403 [West Valley College Self Evaluation Report] March 2014 Additionally, the college’s Office of Administrative Services assists budget managers with account analysis and special needs as these arise. The district’s Vice Chancellor of Administrative Services office also publishes quarterly budget to actual variance analysis, (3D.2.c.2) distributed to District Council, the Vice Presidents of Administrative Services of both colleges, as well as to the Board of Trustees through the Board of Trustee’s Audit and Budget Oversight Committee. Self-Evaluation The college meets this standard. The college and the district have multiple levels of oversight at all levels and appropriate financial information is provided throughout the institution in a timely manner. Actionable Improvement Plans None. Evidence 3D.2.c.1 WVMCCD Budgets http://wvm.edu/documents.aspx?fid=26638&doc=2664 0&year=2013 3D.2.c.2 Quarterly Budget to Actual Variance Reports http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/Annual_311_Report_FY_12-13.pdf http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/Actuarial_Report.2013.pdf Standard IIID.2.d All financial resources including long and short term debt instruments (such as bonds and Certificates of Participation) auxiliary activities, fund-raising efforts and grants are used with integrity in a manner consistent with the intended purpose of the funding source. Descriptive Summary The distribution of funds from auxiliary activities and grants is managed by the Vice President of Administrative Services, in cooperation with the Vice President of Student Services, the Vice President of Instruction, and responsible area deans. All activities are conducted in concert with college mission and goals. In addition, all allocation decisions and activities occur in accordance with state law, GASB, and the Budget Accounting Manual. (3D.2.d.1) Standard III: Resources 404 [West Valley College Self Evaluation Report] March 2014 All budgets are monitored by the Vice President of Administrative Services. Restricted fund programs are established for the purpose of providing specialized services, funded by revenues collected from program participants or from revenues provided by a state or local agency grants. Restricted funds may only be used to pay for the costs of providing services appropriate to the restrictions of the fund source. Revenues from college proprietary activities are shown in the following table together with the Campus Center fiduciary fund with income from student fees and campus center-related activities: (3D.2.d.2, 3) District and college fund-raising efforts involving events and other donor-related activities are managed by the West Valley-Mission Foundation, not by the colleges. West Valley-Mission Community College District Tentative Budget 2013-2014 Proprietary and Fiduciary Funds Revenues Actual 2010-11 $ 252,952 Actual 2011-12 $ 534,926 Final Budget 2012-13 $ 475,095 Tentative Budget 2013-14 $ 484,063 912,080 76,751 54,982 1,043,813 Fund 596 - Contract Education-CDAAP 163,541 Fund 597 - Entrepreneurial 479 Total Proprietary Funds Revenues $ 1,460,785 912,080 53,012 34,277 999,369 237,680 698,851 $ 2,470,826 912,080 678,134 142,222 1,732,436 195,668 707,824 $ 3,111,023 912,080 222,222 70,417 1,204,719 194,616 540,583 $ 2,423,981 $ $ $ West Valley College Fund 591 - Community Education Fund 595 - Contract Education 4800: Federal 4860: State 4880: Local Fund 731 West Valley College Campus Center $ 692,503 541,291 605,283 631,883 (Tentative Budget 2013-2014, Section VIII Exhibit 2A, 3A, 3C, 4A, pages 91-103; Section IX, Exhibit 4A, page 112) Final Budget 2013 - 2014 Proprietary and Fiduciary Funds Revenues Actual Actual Actual Final Budget West Valley College 2010-11 2011-12 2012-13 2013-14 Fund 591 - Community Education 252,952 534,924 342,071 484,063 Fund 595 - Contract Education 4800: Federal 912,080 912,080 912,080 912,080 4860: State 76,751 53,021 57,742 37,315 4880: Local 54,982 34,277 3,556 4890: Transfers In 85,604 1,043,813 999,378 1,058,982 949,395 Fund 596 - Contract Education-CDAAP Fund 597 - Entrepeneurial Total Proprietary Funds Fund 711 Assoc. Student Body Trust Fund Fund 731 - Campus Center Funds 759 & 760 - Scholarship 163,541 479 1,460,785 237,680 698,851 2,470,833 169,751 714,416 2,285,220 194,616 329,715 1,957,789 96,236 692,503 158,662 947,401 85,264 541,291 201,267 827,822 79,689 552,371 72,131 704,191 99,000 631,883 243,803 974,686 Other Fiduciary Funds are maintained districtwide; see Final Budget July 1, 2013-June 30, 2014. Sources: Tentative and Final Budgets July 1, 2013-June 30, 2014, Section VIII and Section IX Standard III: Resources 405 [West Valley College Self Evaluation Report] March 2014 These funds are audited annually. Citizen’s Bond Oversight Committee (CBOC): The district’s construction bond measures, Measure H and Measure C, are overseen by the Citizen’s Bond Oversight Committee, which meets regularly to appraise the district’s application of bond monies to the priority list of projects. The Annual Report of the Citizens’ Bond Oversight Committee (CBOC) is required by law in the language of Measure H, which was passed by the voters on November 2, 2004, and the language of Measure C, which was passed by the voters on June 5, 2012 by at least 55% of the votes cast. The CBOC is governed by the Brown Act of 1971 (The Open Meetings Act) and all meeting agendas are published and publicly placed at least 72 hours prior to any scheduled meeting where official business is to be transacted. The general public is invited to attend all meetings. There are no closed sessions of the CBOC. Concluding its eighth year, the CBOC continued with its program of oversight and review of Measure H expenditures. The compliance to Measure H priorities and procedures by the District Staff and the CBOC was validated by the recent audit performed by Vavrinek, Trine, Day & Company LLP, which was presented to the CBOC on March 13, 2013. The auditors conducted a Measure H Performance Audit to measure compliance with Proposition 39 and concluded that the District expended funds only for the specific projects approved by the voters. A separate Financial Audit was conducted and concluded that the Financial Statements of the Measure H Fund accurately present its financial status. At the time the audit report was prepared, there had been no expenditures of Measure C funds. Subsequently, beginning later in 2013, Measure C projects have started and will be included in future CBOC meeting reports. (3D.2.d.4) Through regular meetings and a variety of reports that the CBOC helped draft, the oversight process was timely and consistent. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Standard III: Resources 406 [West Valley College Self Evaluation Report] March 2014 Evidence 3D.2.d.1 2012-13 Budget http://www.westvalley.edu/committees/Accreditation/2013/evi dence/3d/2012-13_Final_Budget.08.17.12.rev.pdf 3D.2.d.2 2013-14 Tentative Budget http://www.westvalley.edu/committees/Accreditation/2013/evi dence/3d/2013-14_tentative_budget.05.28.13.pdf 3D.2.d.3 2013-14 Final Budget http://westvalley.edu/committees/Accreditation/2013/evidenc e/3d/2013-14_Final_Budget.08.14.13.pdf 3D.2.d.4 CBOC Report http://www.wvm.edu/WorkArea/DownloadAsset.aspx?id=6750 Standard IIID.2.e The institution’s internal control systems are evaluated and assessed for validity and effectiveness and the results of this assessment are used for improvement Descriptive Summary Adherence to appropriate internal control procedures are one aspect of the annual audit process, but audits are not the sole means by which adherence to proper internal controls are measured. Application of internal control must begin as an inherent part of the institution’s fiscal management culture, pervasively integrated through all aspects of administrative procedure. This is especially true when addressing compliance issues with regard to reporting on federal or state grants, special fund allocations, application of funds sourced from local bonds, and the use of any funds for which there are specific restrictions. Within the annual auditor’s report, “Internal Control over Financial Reporting” is specifically addressed with respect to the auditor’s tests in accordance with government accounting standards: Internal Control over Financial Reporting The management of West Valley-Mission Community College District is responsible for establishing and maintaining effective internal control over financial reporting. In planning and performing our audits, we considered West Valley-Mission Community College District's internal control over financial reporting as a basis for designing our auditing procedures for the purpose of expressing our opinions on the financial statements, but not for the purpose of expressing an opinion on the effectiveness of West Valley-Mission Community College District's internal control over financial reporting. Standard III: Resources 407 [West Valley College Self Evaluation Report] March 2014 Accordingly, we do not express an opinion on the effectiveness of West Valley-Mission Community College District's internal control over financial reporting. … Our consideration of internal control over financial reporting was for the limited purpose described in the first paragraph of this section and was not designed to identify all deficiencies in internal control over financial reporting that might be deficiencies, significant deficiencies or material weaknesses. We did not identify any deficiencies in internal control over financial reporting that we consider to be material weaknesses, as previously defined. Compliance and Other Matters As part of obtaining reasonable assurance about whether West ValleyMission Community College District's financial statements are free of material misstatement, we performed tests of its compliance with certain provisions of laws, regulations, contracts, and grant agreements, noncompliance with which could have a direct and material effect on the determination of financial statement amounts. However, providing an opinion on compliance with those provisions was not an objective of our audits and, accordingly, we do not express such an opinion. The results of our tests disclosed instances of noncompliance or other matters that are required to be reported under Government Auditing Standards and which are described in the accompanying schedule of findings and questioned costs as items 2012-1 and 2012-2. Although the intent of an audit is to test the accuracy of financial information portrayed in the auditor’s report, auditors, by necessity, must also sufficiently sample and test the procedures employed within the organization so as to be able to validate that the information derived from the financial transactions behind the reported information follow all applicable accounting standards, compliance to regulations. On that basis, auditors have found very few procedural issues with the district’s internal control systems. Those that have been identified as a part of testing for compliance with reporting attendance, grants, or similar tasks have been addressed and corrected. In 2008, a report was prepared for the district by the California Collegiate Brain Trust (CCBT). (3D.2.e.1) The focus of the report was “to prepare recommendations to help solve the financial deficit being experienced by the district and to help improve institutional effectiveness.” One aspect of that report was to Standard III: Resources 408 [West Valley College Self Evaluation Report] March 2014 “Recommend organizational changes that will improve accountability for both external and internal stakeholders.” The majority of CCBT recommendations have since been implemented, key among which are the Revenue Allocation Model and a position control system. Other recommendations have been far more complicated to implement, a significant example of which implementation of the Colleague Human Resources module. In 2006, the Financial Crisis and Management Assistance Team (FCMAT) was engaged to study district fiscal processes and stability. This study agreement requested that FCMAT: (3D.2.e.2) Conduct an analysis (including processes and procedures used to develop the budget) of the district annual budget and prepare a multiyear financial forecast. The analysis should include the following: Review the district for effective use of resource management. Evaluate the budget decision-making/management process. Prioritization of resources. Complete a Fiscal Health Analysis of the district using the California Community Colleges Sound Fiscal Management Self-Assessment Checklist to determine the district’s current level of financial risk. Review of the financial measurement system (actual to budget comparison). Review of the accountability system (enforcement of processes). Review Fund 17. Review parameters of the 50% law as it relates to: Procedures regarding entrepreneurial activities (Fund 17). Note: Since the FCMAT report was published, the district reclassified entrepreneurial activities to Fund 597; Fund 17 now represents solely student materials fees. Lottery. Explore best practices for a board of trustees in fiscal management Review the district allocation of resources model. FCMAT listed fourteen recommendations for internal controls in its report, each of which has been reviewed and implemented. The recommendations consist mainly of “best practice” control processes and are frequently reviewed in the context of on-going discussions such as the regularly scheduled CBO meetings that include the district’s vice chancellor and both college vice presidents of administrative services. (3D.2.e.3) Standard III: Resources 409 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3D.2.e.1 CCBT 2008 report, opening paragraph, page 5. 3D.2.e.2 FCMAT report – November 22 2006 letter to Stan Arterberry, then chancellor of WVM 3D.2.e.3 FCMAT report, pages 41-42 http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/ccbt_report_page5.pdf http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/FCMAT_Report_Letter_ to_Stan_Arterberry.pdf http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/FCMAT_Final_Report_P g.41-42_11-22-06.pdf Standard IIID.3 The institution has policies and procedures to ensure sound financial practices and financial stability. Standard IIID.3.a The institution has sufficient cash flow and reserves to maintain stability, strategies for appropriate risk management, and realistic plans to meet financial emergencies and unforeseen occurrences. Descriptive Summary Following a conservative philosophy towards maintaining the stability of the district’s financial picture, District Policy BP6200 and AP6305 require a five percent budgeted reserve in designated unrestricted fund balances, per the standard set at the California Community College Chancellor’s Office. Additionally, a contingency reserve of no greater than three percent is maintained. (3D.3.a.1) Continuous review of financial conditions and state funding levels by the District Council and Chief Budget Officer’s meeting and the board provides timely, ongoing assessments of the potential risks. Information relative to the fiscal condition is then disseminated for review, discussion, and planning at the college level through College Council, Division Chairs Council, Performance Goals Committee, and Student Services Council. Standard III: Resources 410 [West Valley College Self Evaluation Report] March 2014 The two following tables, excerpted from the district’s Tentative Budget for fiscal year 2013-2014, document general fund balances and revenues: West Valley - Mission Community College District Final Budget 2013 - 2014 Unrestricted General Fund 100 Actual Actual Actual Final Budget Consolidated for All Locations 2010-11 2011-12 2012-13 2013-14 Nonspendable Fund Balance Prepaids $ $ 152,041 $ 105,600 $ 105,600 Assigned Fund Balance Assigned to Banked Leave Liability 5,683,749 5,683,749 5,683,749 Assigned to Fund 100/017 114,450 134,562 104,577 104,577 Assigned to Faculty Travel & Conference 257,999 285,580 295,027 295,027 Unassigned Fund Balance Reserve at 5% 4,611,719 4,419,806 4,495,224 4,508,323 Contingency Reserve 1,256,000 129,262 655,672 582,574 Unspent Growth Funding 1,906,000 Basic Aid Funds 927,522 1,069,030 1.57% COLA Holding 1,252,517 Debt Service Reserve - LRB 2011 (Utilities) 337,298 337,298 Board Elections 113,036 173,036 Undesignated Fund Balance 1,806,967 ACE & POA 12/13 Concessions (1,000,000) (1,000,000) Total Fund Balance 9,953,135 10,805,000 11,717,705 13,111,731 Sources: Tentative and Final Budgets July 1, 2013-June 30, 2014, Section III, Exhibit 1 Consolidated for All Locations West Valley-Mission Community College District Tentative Budget 2013-2014 Unrestricted General Fund 100 Actual Actual Final Budget 2010-11 2011-12 2012-13 Nonspendable Fund Balance Prepaids $ Assigned Fund Balance Assigned to Banked Leave Liability Assigned to Fund 100/017 114,450 Assigned to Faculty Travel & Conference 257,999 Unassigned Fund Balance Reserve at 5% 4,611,719 Contingency Reserve 1,256,000 Unspent Growth Funding 1,906,000 Undesignated Fund Balance 1,806,967 Projected Shortfall (Budget Reduction Plan) Total Fund Balance $9,953,135 $ $ 152,041 $ 152,041 Tentative Budget 2013-14 $ 152,041 5,683,749 134,562 285,580 5,683,749 134,562 285,580 5,683,749 285,580 4,419,806 129,262 10,805,000 4,419,806 94,199 10,769,937 4,544,045 (1,405,043) 9,260,372 $ $ (Tentative Budget 2013-2014, Section III, Exhibit 1, page 25) Standard III: Resources 411 [West Valley College Self Evaluation Report] March 2014 West Valley-Mission Community College District Tentative Budget 2013-2014 Summary of Revenue Projections Final Budget 2012-2013 Tentative Budget 2013-2014 Consolidated for All Locations On-Going Revenue State Computational Revenue State Apportionment 5,423,072 Educational Protection Account (EPA) Enrollment Fees 9,200,000 Property Taxes 65,155,247 Less Property Taxes Excess Total Computational Reveue 79,778,319 Other State Apportionment Revenue Part-Time Faculty Office Hours 100,000 Part-Time Faculty Parity 200,000 Lottery Estimated Funding 1,839,714 Mandated Cost Block Grant @ $28/FTES 450,744 Other Local Revenue Non-Resident Tuition @$204/unit Interest Misc. Student Fees (web processing, NSF fee) Land Corporation Stabilization Support (2 of 3) Land Corporation Stabilization Support (additional one-time) Land Corporation Lease Revenue Income Total Other Revenue 25,819 1,609,800 8,615,000 69,700,000 79,950,619 100,000 200,000 1,988,880 450,744 2,308,260 200,000 135,000 1,500,000 380,384 7,114,102 1,908,216 235,000 135,000 1,500,000 1,500,000 427,643 8,445,483 86,892,421 88,396,102 Revenue with Offsetting Expenditures ACE Re-assigned time reimbursement 52,000 Utilities Rebates - Solar Project 683,000 Transfer In -RAM Transition Fund 597 WVC (one-time) 150,000 Sub-Fund 017 583,638 Total Revenues with Offsetting Expenditures 1,468,638 Total Unrestricted General Fund Revenue 88,361,059 52,000 809,143 240,241 1,101,384 89,497,486 Designated for Contingency Reserve Total On-Going Unrestricted General Fund Revenue (Tentative Budget 2013-2014, Section III, Exhibit 3, page 29) Standard III: Resources 412 [West Valley College Self Evaluation Report] March 2014 31 Through realistic budgets and well-planned risk management, the district and colleges have been able to weather California’s fiscal storms. Standard III: Resources 413 [West Valley College Self Evaluation Report] March 2014 The district’s cash balance is invested, as provided in the state education code, through the Santa Clara County Office of Education Treasurer. In the event of emergencies that cannot be handled with the current resources, the district continues to benefit from help from the Land Corporation with one-time funds for meeting cash flow. Self-Evaluation The college meets this standard. The district successfully weathered the stated fiscal and budget uncertainties during 2011-12 and 2012-13 using the Land Corporation revenue, as well as delivering the college’s 2012-13 budget reduction plans to meet the fund balance. Actionable Improvement Plans None. Evidence 3D.3.a.1 BP6200 and AP6305 http://www.westvalley.edu/committees/Accreditation/2013/eviden ce/3d/bp_6200_ap_6305.pdf Standard IIID.3.b The institution practices effective oversight of finances, including management of financial aid, grants, externally funded programs, contractual relationships, auxiliary organizations, or foundations, and institutional investments and assets. Descriptive Summary To ensure oversight of finances including financial aid, grants, externally funded programs, contractual relationships, foundations, and investments, the college and the district have an annual, comprehensive, external audit prepared in concert with generally accepted accounting principles. (3D.3.b.1) The auditors give feedback on the financial statements and the adequacy of the accounting procedures and internal controls. As required by state law, the district retains an independent auditor who performs separate audits of bond funds (Measure C) and investments annually. (3D.3.b.2) The audit report as of June 30, 2012 indicated unqualified opinions with no material weakness. Standard III: Resources 414 [West Valley College Self Evaluation Report] March 2014 In addition to the annual external audit, the district’s CPA firm is engaged as needed to perform internal audits for key areas of fiscal operations. The Audit and Budget Oversight Committee and Citizen’s Bond Oversight Committee, subcommittees of the Board of Trustees, review audit reports, as well as their review process to ensure that district financial resources are used ethically and in compliance with the law. Committee reports are given on a regular basis at the Board of Trustees meeting. Oversight and management of fiscal resources begins at the district level under the direction of the Vice Chancellor of Administrative Services in cooperation with the Vice President of Administrative Services at the college. Effective oversight begins with board policy. District Fiscal Services is responsible for interpreting board policy by establishing and monitoring the internal control policies that protect the assets of the district and the colleges. (3D.3.b.3) An independent certified public accountant performs the annual audit of all financial records including the auxiliary accounts. (3D.3.b.4) District- and College-level participatory governance entities such as the District Council and College Council are informed of the financial status on a regular basis. (3D.3.b.5) College level oversight is led by the Vice President of Administrative Services and college Fiscal Services Office working jointly with District Administrative and Fiscal Services. Institutional investments are managed by the Vice Chancellor of Administrative Services who is the Chief Financial Officer of the district, utilizing the Santa Clara County investment pool and other investment options as appropriate so as to earn additional revenue. Interests and overall investment updates are reviewed on a regular basis by the Board of Trustees. The Financial Aid (FA) Department works in conjunction with District Fiscal Services to ensure that appropriate procedures are in place and are followed. The FA department is part of the annual financial audit process where its compliance with state and federal law and regulations, use of funds, and process are thoroughly reviewed on an annual basis which serves as its systemic assessment process of the proper use of fiscal resource. (3D.3.b.6) District Administrative Services publishes three annual budget reports: Tentative, Mid-year and Final. The reports contain timely and useful information on the budget, financial reports by fund and FTES enrollment data, as well as grant and categorical funds information. Each report is presented to the District Council and the Board of Trustees and is available to the public via the district website. (3D.3.b.7) Standard III: Resources 415 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. West Valley College and the district have multiple levels of oversight to assure ethical and transparent fiscal management of all finances, including financial aid, grants and externally funded programs and auxiliary services. There is a mechanism established to monitor student loan defaults and the revenue streams and assets. The college regularly assesses its processes and uses the results of the assessment to revise and improve its processes. Financial and resource needs are assessed year-round through the participatory governance process starting with the Program Review, department and division chairs, the president’s cabinet, and the college council. Audits are conducted to ensure that ongoing assessment of the fiscal and financial resource for the college and the district are efficiently managed and in compliance. Actionable Improvement Plans None. Evidence 3D.3.b.1 Audit Reports http://www.westvalley.edu/committees/Accreditation/fiduci ary_documents.html 3D.3.b.2 Citizen Bond Oversight Committee Report http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3d/cboc_report_2012-13.pdf 3D.3.b.3 District Fiscal Services http://wvm.edu/group.aspx?id=2222&linkidentifier=id&itemi d=2222 3D.3.b.4 Audit and Budget Oversight Committee Documents http://wvm.edu/documents.aspx?fid=26758&doc=26759&ye ar=2013 3D.3.b.5 Citizen’s Bond Oversight Committee Agendas, Minutes and Annual Report http://wvm.edu/documents.aspx?fid=26344&doc=26346&ye ar=2013&category=39548&excludeyear=0 3D.3.b.6 Audit Reports http://www.westvalley.edu/committees/Accreditation/2013/ evidence/1a/fy13_14_budget_process.pdf 3D.3.b.7 Annual Budget Reports http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3d/District_Budgets/ Standard IIID.3.c The institution plans for and allocates appropriate resources for the payment of liabilities and future obligations, including Other Post-Employment Benefits (OPEB), compensated absences, and other employee obligations. Standard III: Resources 416 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary Historically the district has met long-term obligation requirements and, per Board of Trustee Policy 6200 and Administrative Procedure 6305, maintains a reserve of five-percent of budgeted expenditures plus a contingency reserve not to exceed three-percent of budgeted expenditures for unanticipated changes that would significantly reduce operations or services. In addition, BP 6200 requires budget projections to address long term goals and commitments. (3D.3.c.1) Annually, the district’s Vice Chancellor for Administrative Services reviews for the Board of Trustees the district’s long-term liabilities. For the board meeting of May 30, 2013 (3D.3.c.2), the Vice Chancellor’s review of long-term liabilities includes the following: Faculty Bank Leave Per ACE Bargaining Agreement, Article 38: “Banked load leave is leave which is earned and results from an accumulation of overload, summer and/or wintersession assignments which the member has chosen to ‘bank’ rather than receive payment.” As of Fiscal Year 2012-3013, total Banked Leave liability is $10.1 million, of which short-term of $0.5 million and long-term liability of $5.6 million are funded, approximately 60% of the total liability. Vacations Managers, Confidential, and Teamsters unit employment agreements include provision for annual vacation, accumulated as hours per employee. The following Standard III: Resources 417 [West Valley College Self Evaluation Report] March 2014 table shows the vacation carryover per employee unit, currently totaling approximately $3.0 million, of which 6% is funded as current vacation pay-out, leaving approximately 94% unfunded and treated as an annual expense to the district as vacation occurs. Lease Revenue Bonds In 2009, $55 million of Lease Revenue Bonds were issued to fund state capital outlay projects and $1.12 million for the Campus Center at West Valley College. The bond debt is repaid from two sources: The larger bond amount is paid from the Standard III: Resources 418 [West Valley College Self Evaluation Report] March 2014 general fund and from federal subsidy under the Build America Bond program. Campus Center debt is repaid from Student Center Fees. In 2011, a $9.905 million Lease Revenue Bond was issued to fund solar projects on both district campuses. The resulting debt is being repaid from federal subsidy under the Clean Renewable Energy Bond, utility savings from the use of solar energy, and from local energy rebates. Standard III: Resources 419 [West Valley College Self Evaluation Report] March 2014 OPEB As of June 30, 2012, there are 519 retirees currently covered by OPEB, and 117 eligible active employees eligible for OPEB provisions. (3D.3.c.3) Employees hired after January 1, 1994 are not eligible for post-retirement medical benefits. The actuarial accrued liability was reduced from $124,279,282 in 2006 to $88,514,298 in 2011. An updated actuarial study of retiree health liabilities is due to be completed during 2013. From the West Valley-Mission Community College District Annual Financial Report, June 30, 2012, the following statement explicitly describes OPEB liability as of the time of the district’s audit: The District’s annual other postemployment benefit (OPEB) cost (expense) is calculated based on the annual required contribution of the employer (ARC), an amount actuarially determined in accordance with the parameters of GASB Statement No. 45. The ARC represents a level of funding that, if paid on an ongoing basis, is projected to cover normal cost each year and amortize any unfunded actuarial accrued liabilities (UAAL) (or funding excess) over a period not to exceed thirty years. The following table shows the components of the District’s annual OPEB cost for the year, the amount actually contributed to the Plan and changes in the District’s net OPEB obligation to the Plan: Standard III: Resources 420 [West Valley College Self Evaluation Report] March 2014 Annual OPEB Costs as of June 30, 2012 Annual required contribution Contributions made Change in net OPEB liability Net OPEB liability, beginning of year Net OPEB assets, end of year (6,570,773) 22,416,516 15,845,743 17,823,320 33,669,063 CalPERS and CalSTRS Both state-funded retirement programs were changed as a result of recent elections, thus creating two-tiered retirement systems. One result of the elections as well as the current market conditions is a near-certain increase in employer contributions to both of these plans. Currently, these contributions are: • • CalPERS Contribution for FY 12/13 Employee: 7.0% (9.0% for Public Safety Officers) Employer: 11.42% (36.03% for Public Safety Officers) CalSTRS Contribution for FY 12/13 Employee: 8.0% Employer: 8.25% Standard III: Resources 421 [West Valley College Self Evaluation Report] March 2014 Projected contribution rate changes are as of this writing unknown, but the district’s best estimates are shown on the following charts: Standard III: Resources 422 [West Valley College Self Evaluation Report] March 2014 Fund analysis by the college includes review of current, past, and projected fund balances by administrative areas and shared governance structures. Expenditure patterns, FTES, salary and benefit compensation, audit findings, internal controls, and other factors are considered as well in planning for and assuring financial stability. Enrollment management has been developed and is a key part of maximizing revenue through strategies to boost enrollment. Identification and planning for payment of liabilities and future obligations has also been accomplished through annual allocations by Land Corporation to fund special projects, such as small capital improvements. (3D.3.c.4) Bond funds have been secured for various future authorized construction projects. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3D.3.c.1 Board Policy 6200, Administrative Policy 6305 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/bp_6200_ap_6305.pdf Standard III: Resources 423 [West Valley College Self Evaluation Report] March 2014 3D.3.c.2 Board of Trustees Meeting – May 30, 2013 Minutes http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/bot_minutes_06_04_13.pdf 3D.3.c.3 OPEB Reports http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/OPEB_Report_from_FY_1112_Final_Audit.pdf 3D.3.c.4 Land Corporation Allocation Funding Policy http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/land_corp_allocation_policy.pdf Standard IIID.3.d The actuarial plan to determine Other Post-Employment Benefits (OPEB) is prepared, as required by appropriate accounting methods. Descriptive Summary The District’s annual other postemployment benefit (OPEB) cost (expense) is calculated based on the annual required contribution of the employer (ARC), an amount actuarially determined in accordance with the parameters of GASB Statement No. 45. The ARC represents a level of funding that, if paid on an ongoing basis, is projected to cover normal cost each year and amortize any unfunded actuarial accrued liabilities (UAAL) (or funding excess) over a period not to exceed thirty years. (3D.3.d.1) The following table shows the components of the District’s annual OPEB cost for the year, the amount actually contributed to the Plan and changes in the District’s net OPEB obligation to the Plan: (3D.3.d.2) Annual OPEB Costs as of June 30, 2012 Annual required contribution Contributions made Change in net OPEB liability Net OPEB liability, beginning of year Net OPEB assets, end of year (6,570,773) 22,416,516 15,845,743 17,823,320 33,669,063 Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Standard III: Resources 424 [West Valley College Self Evaluation Report] March 2014 Evidence 3D.3.d.1 OPEB Actuarial Plan http://www.westvalley.edu/committees/Accreditation/documents/ actuarial_report2013.pdf 3D.3.d.2 OPEB Report http://www.westvalley.edu/committees/Accreditation/2013/evide nce/3d/OPEB_Report_from_FY_11-12_Final_Audit.pdf Standard IIID.3.e On an annual basis the institution assesses and allocates resources for the repayment of any locally incurred debt instruments that can affect the financial condition of the institution. Descriptive Summary Per the District’s Annual Audited Financial Report, long-term obligations are serviced annually, depending on the specific obligation: Payments on the 2006 general obligation bonds are made by the Measure H Debt Services - Bond Interest and Redemption Fund with local revenues. Payments on the 2009A revenue bonds are made by the Student Representation Fee Funds. Payments on the 2009A-1 revenue bonds are made by the general fund. Capital leases payments are made by the General Fund. The compensated absences and other post-employment benefits will be paid by the fund for which the employee worked. General obligation bonds were approved by a local election in November 2004. The total amount approved by the voters was $235,000,000. At June 30, 2012, $235,000,000 had been issued and $213,233,623 was outstanding. Interest rates on the bonds range from 1.83 percent - 5.00 percent. Revenue bonds were issued in November 2009 for $55,000,000 to provide funding for retiree benefits, $1,120,000 for the West Valley Student Center, and in October 2011 for $9,905,000 for solar projects. Interest rates on the bonds range from 2.00 percent to 8.253 percent and will be partially offset by federal subsidies under the Build America Bond program. Standard III: Resources 425 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The college meets this standard. Through the district’s Annual Financial Report and acknowledged in the district’s annual budget the district assesses and allocates funds for repayment of all debt. (3D.3.e.1) Actionable Improvement Plans None. Evidence 3D.3.e.1 Audit – Annual Financial Report 2012 page 48 “Description of Debt”. http://www.westvalley.edu/committees/Accr editation/2013/evidence/3d/audit_report_fy_ 11-12.pdf Standard IIID.3.f Institutions monitor and manage student loan default rates, revenue streams, and assets to endure compliance with federal requirements. Descriptive Summary Per the Cohort Default Rate History List report accessed from the National Student Loan Data System (NSLDS), the 2010 three-year official default rate is 30%. (3D.3.f.1) The college has entered into a California Community College Chancellor’s Office sponsored agreement to provide default prevention services to colleges and districts, including analysis, evaluation, and recommendations of default prevention Standard III: Resources 426 [West Valley College Self Evaluation Report] March 2014 options to reduce defaults by borrowers who obtained higher education loans for enrollment at the college. (3D.3.f.2) Self-Evaluation The college meets this standard. Actionable Improvement Plans None Evidence 3D.3.f.1 NSLDS report http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/NSLDS_report.pdf 3D.3.f.2 CCCCO Default Prevention Agreement http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/CCCCO_Default_Prevent ion_Agreement.pdf Standard IIID.3.g Contractual agreements with external entities are consistent with the mission and goals of the institution, governed by institutional policies, and contain appropriate provisions to maintain the integrity of the institution. Descriptive Summary Board of Trustees’ Policies 6330: Purchasing and 6340: Contracts, combined with Administrative Procedures 6330 through 6370, govern the authority and process of entering into contractual agreements with external entities. These policies are founded upon Education Code Sections 81641 et seq,; and Public Contract Code Sections 20650 et seq. Following the board’s rules (3D.3.g.1, 3D.3.g.2, 3D.3.g.3): The Board delegates to the Chancellor the authority to enter into contracts on behalf of the District and to establish administrative procedures for contract awards and management, subject to the following: Contracts are not enforceable obligations until they are ratified by the Board, except as required by law or Board policy. Contracts for work to be done, services to be performed, or for goods, equipment, or supplies to be furnished or sold to the District that exceed the amounts specified in Public Contract Code Section 20651 shall require prior approval by the Board. Standard III: Resources 427 [West Valley College Self Evaluation Report] March 2014 When bids are required according to Public Contract Code Section 20651, the Board shall award each such contract to the lowest responsible bidder who meets the specifications published by the District and who shall give such security as the Board requires, or rejects all bids. California Education Code, Section 81644, explicitly constrains contract terms not to exceed five years. Thus, all continuing contracts are periodically reviewed for compliance. Per Administrative Policy 6340, “Continuing contracts for work or services furnished to the district are not to exceed five years. Contracts for materials and supplies are not to exceed three years.” All changes to or termination of contracts must be board approved. These policies are managed by the district’s Office of Administrative Services under supervision by the Director of General Services and the Purchasing Department. All requests for proposals (RFP) and contracts of all types are first reviewed for form and an evaluation of risk by General Services before being released for bid or signed by district representatives. The General Services office is designated as the official repository of bid documents and contracts. Self-Evaluation The college meets this standard. A review of processes and documentation indicate that guidelines and controls are in effect to assure the integrity of the contractual agreements. A significant number of major contractual agreements have been associated with the construction activity related to Measure H and C projects. These contractual agreements have direct relationship to the goals of the Educational and Facilities Master Plan that reflects the college’s mission and goals. Each of these contracts has undergoes review by the Citizens Bond Oversight Committee and is approved by the Board of Trustees. Actionable Improvement Plans None. Evidence 3D.3.g.1 BP 6330: Purchasing http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3d/3D3g1_BP_6330.pdf 3D.3.g2 BP 6340: Contracts http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3d/3D3g2_BP_6340.pdf 3D.3.g.3 Administrative Procedures 6330 through 6370 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/3d/3D3g3_AP_6330-6370.pdf Standard III: Resources 428 [West Valley College Self Evaluation Report] March 2014 Standard IIID.3.h The institution regularly evaluates its financial management practices, and the results of the evaluation are used to improve internal control systems. Descriptive Summary Board of Trustees’ Policies BP6200, BP6250, and BP6300, plus their related Administrative Policies (AP6200, AP6250, and AP6300), and relevant sections of both Title 5 and California Education Code, govern the rules and procedures used for budget and fiscal management of the district and thus the two colleges. (3D.3.h.1) Evaluating the college’s financial management is an ongoing process, The Audit and Budget Oversight Committee (ABOC) of the district’s Board of Trustees establishes an expectation of continuous improvement as they regularly evaluate financial management processes. (3d.3.h.2, 3) ABOC reports their discussions and actions to the Board of Trustees at large, including ABOC’s analysis of both Tentative and Final Budgets, regular reporting to the state, annual audit results, and audit findings. (3D.3.h.4) Working together with the district Fiscal Services Office, the Office of Administrative Services at the college is responsible for providing financial and accounting services to the college and district. The college’s Vice President of Administrative Services routinely attends ABOC sessions and reports on questions related to the college’s budget and fiscal issues. The Vice President also routinely meets with the district’s Vice Chancellor of Administrative Services, district financial staff, and Mission College Vice President of Administrative Services, at the Vice Chancellor’s Chief Business Officer (CBO) meetings, at which budget, fiscal, and administrative questions are discussed. As a part of these discussions, ways to improve the financial system, managerial controls, and efficiency are discussed. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Standard III: Resources 429 [West Valley College Self Evaluation Report] March 2014 Evidence 3D.3.h.1 Board Policy and Administrative Procedure 6200, 6250, 6300 http://www.westvalley.edu/committees/Ac creditation/2013/evidence/3d/3D2h1_BP_ 6200.pdf http://www.westvalley.edu/committees/Ac creditation/2013/evidence/3d/3D2h1_BP_ 6250.pdf http://www.westvalley.edu/committees/Ac creditation/2013/evidence/3d/3D2h1_BP_ 6300.pdf 3D.3.h.2 Audit and Budget Oversight Committee http://wvm.edu/group.aspx?id=3178 3D.3.h.3 Audit And Budget Committee Agendas and Minutes http://wvm.edu/documents.aspx?fid=2675 8&doc=26759&year=2013 3D.3.h.4 Board Meeting Minutes – ABOC Reports http://www.westvalley.edu/committees/Ac creditation/2013/evidence/3d/aboc_budge t_audit_reports.pdf Standard IIID.4 Financial planning is integrated with institutional planning. The institution systematically assesses the effective use of financial resources and uses the results of the evaluation as the basis for improvement of the institution. Descriptive Summary In a report requested of the Fiscal Crisis Management Assistance Team (FCMAT) in November 2006, a recommendation was made that the college eliminate the practice of simply rolling over department and college budgets. (3D.4.1) As a result, the college has adopted a new convention to address program and budgetary needs. Each discipline/department documents unmet resource needs through Program Review. (3D.4.2) The method provides an opportunity for the shifting of resources from one programmatic area to another to meet changing conditions and directions and provides an increased knowledge about the budget structure and process. It also adds transparency to budgets, promoting cooperative sharing and use of resources. (3D.4.3) Financial planning is closely integrated with planning for full-time faculty equivalents, facilities, and technology. The college’s Office of Administrative Services and the district’s Fiscal Services Office provide the college community with consistent, reliable revenue projections upon which the budgets are based. Standard III: Resources 430 [West Valley College Self Evaluation Report] March 2014 The district employs the Resource Allocation Model (RAM) mechanism to distribute funds between the colleges as has been elsewhere in Standard 3D. Working from district and college goals, planning is conducted from each department/cost center, through Division Chair Council and Performance Goals Committee, to College Council, through the president’s cabinet, to District Council for approval and incorporation into the district’s budget. The district uses the Colleague enterprise reporting system (formerly Colleague). This system allows all personnel to have authorized access to the budget. The college updates its financial plan, submitting adjustments to fiscal services for budget and expense transfers as needed throughout the year. The entries in the budget are recorded and maintained in accordance with district policy, the state education code, generally-accepted accounting standards, and federal, state, and local funding agency regulations. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 3D.4.1 FCMAT Report http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/fcmat_final_report_11_ 22_06.pdf 3D.4.2 Program Review – resource and budget allocation http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/program_review_resour ce_request.pdf 3D.4.3 Budget Planning Memo http://www.westvalley.edu/committees/Accredit ation/2013/evidence/3d/20132014_budget_process_memo.pdf Standard III: Resources 431 [West Valley College Self Evaluation Report] March 2014 Standard IV: Leadership and Governance The institution recognizes and utilizes the contributions of leadership throughout the organization for continuous improvement of the institution. Governance roles are designed to facilitate decisions that support student learning programs and services and improve institutional effectiveness, while acknowledging the designated responsibilities of the governing board and the chief administrator. Standard IVA: Decision-Making Roles and Processes The institution recognizes that ethical and effective leadership throughout the organization enables the institution to identify institutional values, set and achieve goals, learn, and improve. Standard IVA.1 Institutional leaders create an environment for empowerment, innovation, and institutional excellence. They encourage staff, faculty, administrators, and students, no matter what their official titles, to take initiative in improving the practices, programs, and services in which they are involved. When ideas for improvement have policy or significant institution-wide implications, systematic participative processes are used to assure effective discussion, planning and implementation. Descriptive Summary West Valley College is firmly committed to an inclusive leadership structure that brings together a number of institutional leaders who work closely together to create an effective environment in which to foster a commitment to student learning and success and is reflected in the college’s mission statement updated in fall 2011: The West Valley College community supports students along their pathways to reach transfer and career goals in an environment of academic excellence. The update to the mission statement included the addition of the college’s Institutional Learning Outcomes/Institutional Core Competencies: Critical Thinking and Information Literacy Quantitative and Qualitative Reasoning Effective Communication Standard IV: Leadership and Governance 432 [West Valley College Self Evaluation Report] March 2014 Technological competency Personal Responsibility Social Responsibility Global Awareness and Diversity Creative Problem Solving The mission statement of West Valley College is prominently highlighted in campus literature, the website, catalog, printed schedules and other publications. A proactive campaign was unveiled in fall 2013 to promote awareness of the revised mission statement by distributing bookmarks that featured the mission statement throughout the college community. The college’s website proudly showcases the mission statement and annual goals and objectives, which are used as the basis for planning and evaluation at the division, program, and department levels. Mandatory All College Day (Flex days) are used for disseminating information and refining institutional focus for the upcoming year and semester, assuring that all college faculty, staff, and administrators will have the opportunity to participate. The college ensures effective leadership based on a participatory governance structure that provides for systematic discussion, planning, and implementation of college initiatives by all constituencies at the college and results in decisions driven by the mission statement and annual goals and objectives. Annual goals and objectives are carefully assessed every fall semester while a new goal is established for the subsequent year for the purpose of achieving excellence in all areas of operation that pertain to teaching and learning, student services programs, business operations, community outreach, and participatory governance entities within the college. Standard IV: Leadership and Governance 433 [West Valley College Self Evaluation Report] March 2014 This process is defined by a system of institutional councils that work together to ensure systematic participation across the entire college in discussion, planning, and implementation of initiatives. These councils include the Student Services Council, the Division Chair Council, the Academic Senate, the Classified Senate, the Associated Student Organization, and the Executive Staff Council/President’s Cabinet. Each council also provides representatives to College Council, which serves as the college’s highest participatory governance body and an advisory to the President. College Council, which is chaired by the college president, meets twice monthly during the academic year and during the summer break, as needed. Within this established framework of participatory governance, the college practices effective communication that is open and transparent with public agendas, open Standard IV: Leadership and Governance 434 [West Valley College Self Evaluation Report] March 2014 meetings, public minutes, and membership by representatives of faculty, administration, classified staff, and students. The President is very committed to the participatory governance process and has made himself accessible to the faculty, staff, and students through office appointments, frequent visits to shared governance committee meetings, and regular meetings with operational units at the college. The President has scheduled town hall meetings on topics that are critically important to the college community such as the fiscal reduction plan and organizational restructuring process, providing opportunities for the college community to voice their opinions, ideas, recommendations, and thoughts relative to the topics. (4A.1.1) The President regularly communicates with the Chancellor and Governing Board, and meets weekly with his cabinet and the executive management team at the district. Self-Evaluation The college meets this standard. However, funding reductions have resulted in position and program reduction, and restructuring of college operations. Decreased funding challenges institutional leaders to create an environment of empowerment and innovation. The college has worked diligently to be creative and resourceful with this process. The 2012 Employee Accreditation Survey found that the majority of employees (76%) strongly agreed or agreed that WVC demonstrates a commitment to institutional excellence by encouraging individuals from all college constituent groups to engage in improving the practices, programs, and services in which they are involved. (4A.1.2) Progress on the action plan from the 2007 Accreditation Report, to develop a regular and ongoing training program for new campus leaders, department heads, and division chairs, has been substantial and is ongoing. Professional development continues to support empowerment, innovation and institutional excellence. Professional Development programs include New Employee Orientation (District), New Faculty Orientation (College), and new division and department chairs orientation and training will commence in fall 2013 for spring 2014 semester under the leadership of the new Vice President of Instruction. New faculty members participate in a new faculty orientation program that takes place over the course of the faculty member's first academic year. The purpose of this orientation program is to help facilitate a new faculty member's transition into full-time teaching at the college. Topics covered in this orientation include a general Standard IV: Leadership and Governance 435 [West Valley College Self Evaluation Report] March 2014 overview of the college, participatory governance processes at the college, the role of the faculty union, the role of the Academic Senate, classroom management techniques, and the use of technology in the classroom. (4A.1.3) West Valley College has also provided regular training for department chairs and division chairs every semester since 2007. The trainings typically last 4-6 hours and have been well attended. (4A.1.4) The Office of Instruction develops different topics for each training session depending upon input and requests for information from division chairs. These trainings are ongoing. Examples of training topics include budgetary planning, student learning outcomes, the curriculum change process, program review, and enrollment management. Beginning in June 2013, the Classified Senate has provided online training to staff through Lynda.com. (4A.1.5) Lynda offers more than 2000 courses including many that are applicable to leadership skills. This service is paid for by the Senate using fundraising monies. Since instituting the program, all seats have been filled each time a new session begins demonstrating the need of classified employee training that is flexible with work assignments. Actionable Improvement Plans Continue to fine-tune new faculty orientation and department chairs training. Evidence 4A.1.1 Town Hall Meeting Announcements http://www.westvalley.edu/committees/Accredita tion/2013/evidence/1b/FAIT/FAIT_Town_Hall_Mee ting_Announcement_10-24-13.pdf 4A.1.2 Employee Survey -Accreditation http://www.westvalley.edu/committees/Accredita tion/2013/evidence/4a/accreditation_survey_empl oyee_final_7312.pdf 4A.1.3 Faculty Handbook http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3a/faculty_handbook_complet e_2010-2011.pdf 4A.1.4 Division Chair Training http://www.westvalley.edu/committees/Accredita tion/2013/evidence/3a/Division_Chair_Retreats/ 4A.1.5 Lynda.com Training http://www.lynda.com/ Standard IV: Leadership and Governance 436 [West Valley College Self Evaluation Report] March 2014 Standard IVA.2 The institution establishes and implements a written policy providing for faculty, staff, administrator, and student participation in decision-making processes. The policy specifies the manner in which individuals bring forward ideas from their constituencies and work together on appropriate policy, planning, and specialpurpose bodies. Descriptive Summary The decision-making structure at West Valley College relies on the participatory governance process and the strong participation of faculty, staff, administrators and students. All governance groups are supported and encouraged to contribute in the process of problem solving, developing policies and creating solutions to improve student learning, success and to enhance campus life at WVC by making concrete recommendations to the administration and the Board of Trustees. Self-Evaluation The college meets this standard. Title 5 and Board Policy 2510 provides for student, faculty, and staff participation in participatory governance. (4A.2.1) In addition, each participatory governance body has bylaws specifying how individuals bring forward ideas and recommendations as outlined in the WVC Shared Decision Making Plan. (4A.2.2) Actionable Improvement None. Evidence 4A.2.1 Board Policy 2510 – Local Decision Making http://www.westvalley.edu/committees/Accredita tion/2013/evidence/4a/bp_ap_2510.pdf 4A.2.2 WVC Shared Decision Making Plan http://www.westvalley.edu/committees/Accredita tion/2013/evidence/4a/wvc_shared_governance_p lan_2011.pdf Standard IV: Leadership and Governance 437 [West Valley College Self Evaluation Report] March 2014 Standard IVA.2.a Faculty and administration have a substantive and clearly defined role in institutional governance and exercise a substantial voice in institutional policies, planning, and budget that relate to their areas of responsibility and expertise. Students and staff also have established mechanisms or organizations for providing input into institutional decisions. Descriptive Summary The college is dedicated to meaningful institutional governance roles for faculty, staff and students. The processes are described on the West Valley College participatory governance webpage detailing these roles. Participatory governance roles are outlined in District Board Policy 2510. (4A.2.a.1) Classified (Classified Senate) Faculty (Academic Senate) Students (Associated Student Organization) Administrative Roles and Responsibilities are addressed in the WVMCCD Administrative Handbook. (4A.2.a.2) West Valley College’s Shared Decision Making Plan illustrates the constituency groups that participate in participatory governance. (4A.2.a.3) The College Council is comprised of representatives from each of the college constituent groups. (4A.2.a.4) College Council advises the presidents, senates, WVC Associate Student Organization (WVCASO) and other college groups with responsibility for policy development matters pertaining to planning, budgeting, and accountability. The College Council also makes recommendations to the president on the proposals from the Budget and Resource Advisory Council (BRAC). (4A.2.a.5) The Academic Senate is the primary conduit for faculty participation in the formation of college and district policies on academic and professional matters. (4A.2.a.6) It is the responsibility of the Academic Senate to make recommendations to the appropriate college and district administrators and management teams, the board of trustees, and state educational agencies on local and statewide community college educational issues such as 1. Curriculum, degree and certificate requirements 2. Grading policies Standard IV: Leadership and Governance 438 [West Valley College Self Evaluation Report] March 2014 3. Educational program development 4. Standards regarding student participation and success 5. Governance structures of the college 6. Accreditation 7. Faculty professional development activities 8. Policies for Program Review 9. Processes for institutional planning and budget development 10. Other academic and professional matters mutually agreed upon between the Board and the Academic Senate West Valley College’s Classified Senate is organized to represent the viewpoints of the classified professionals and to participate in the college and district governance structure. The Classified Senate Constitution (4A.2.a.7) further defines the role of the senate as one that promotes the interests of classified professionals in the development and formulation of policy and practice related but not limited to the following: Selection, evaluation and retention of administrators In-service education and training Facilities and services Student/classified and faculty/classified relations Finance and budget Classified employees also have representation through the WVMCEA Collective Bargaining Contract. (4A.2.a.8) In accordance with Article 7.11, WVMCEA may appoint a member to the following standing committees: District Committees o Faculty and Staff Diversity Advisory Committee o District Council o District Budget Advisory Committee West Valley College Committees o College Council Mission College Committees o Mission College Budget Advisory Committee In addition, there are a number of advisory committees to further expand participation, which include: Division Chair Council Standard IV: Leadership and Governance 439 [West Valley College Self Evaluation Report] March 2014 Curriculum Committee Facilities and Safety Advisory Council Technology Advisory Committee Accreditation Steering Committee Professional Development Student Services Council Executive Staff Council/President’s Cabinet West Valley College’s Associated Student Organization (WVCASO) represents students’ interests on college and district policy development committees. The WVCASO Senate is comprised of five Executive Officers, four Directors and up to ten senators, all of whom are elected or appointed annually according to the WVCASO Election Code. (4A.2.a.9) The Associated Student Organization (ASO) is the governing body responsible for representing the students of the college. Its members, both elected and appointed, have many opportunities as student leaders to shape the campus community. (4A.2.a.10) The organization does this by representing its interests on participatory governance committees, allocating its budget to advance the interests of the WVCASO, undertaking projects and actions in advocacy of those stances, and holding events deemed to serve the best interest of the WVCASO. The WVCASO is represented on the following participatory governance committees: Board of Trustees, District Council, College Council, Academic Senate, Classified Senate, Student Services Council, Division Chair Council, Facility and Safety Committee, Matriculation Committee, Student Equity and Success Committee, Student Learning Outcomes & Assessment Committee, and Global Citizenship Committee. Self-Evaluation The college meets this standard. The employee survey conducted in spring 2012 indicates that 75% of the WVC community agree that the college’s participatory governance structure is working well, and ensures participation and shared decision making on college governance matters. (4A.2.a.11) Actionable Improvement Plans None. Standard IV: Leadership and Governance 440 [West Valley College Self Evaluation Report] March 2014 Evidence 4A.2.a.1 Board Policy 2510 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/4a/bp_ap_2510.pdf 4A.2.a.2 WVMCCD Administrative Handbook http://www.westvalley.edu/committees/Accreditation/2 013/evidence/4a/wvc_shared_governance_plan_2011.pd f 4A.2.a.3 WVC Shared Decision Making Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3a/admin_section_3.pdf 4A.2.a.4 College Council Membership http://westvalley.edu/committees/College_Council/mem bers.html 4A.2.a.5 Budget and Resource Advisory Council http://www.westvalley.edu/committees/Accreditation/2 013/evidence/recommendations/brac_12_17_13.pdf 4A.2.a.6 Academic Senate Constitution, Article II http://www.westvalley.edu/wvcas/documents/Senate_D ocuments/wvc_academic_senate_constitution_and_byla ws_amended_2009_approved.pdf 4A.2.a.7 WVC Classified Senate Constitution http://www.westvalley.edu/wvccs/documents/Senate_D ocuments/wvccs_constitution_ratified_june_2010.pdf 4A.2.a.8 WVMCEA Bargaining Contract Article 7.11 http://www.westvalley.edu/committees/Accreditation/2 013/evidence/4a/wvmcea_contract_2012_15_final_web _article7.11.pdf 4A.2.a.9 WVCASO Election Packet http://www.westvalley.edu/committees/Accreditation/2 013/evidence/4a/aso_election_packet_2012.pdf 4A.2.a.10 ASO Webpage http://westvalley.edu/studentactivities/aso.html 4A.2.a.11 WVC Employee Survey 2012 http://westvalley.edu/committees/Accreditation/docum ents/surveys/accreditation_survey_employee_07_12.pdf Standard IVA.2.b The institution relies on faculty, its academic senate or other appropriate faculty structures, the curriculum committee, and academic administrators for recommendations about student learning programs and services. Descriptive Summary WVMCCD Board Policy 4020 states that the district shall accord the Academic Senate rights in the areas of course, program, and curriculum development as outlined under the Academic and Professional matters in BP 2510. (4A.2.b.1) The Academic Senate also approves new course and programs and approves minor course changes, edits, and program deletions. The Academic Senate’s primarily responsibility lies in academic and professional matters involving student learning Standard IV: Leadership and Governance 441 [West Valley College Self Evaluation Report] March 2014 programs and services. There are several additional Board Policies and Administrative Procedures outlining the role of the faculty and the Academic Senate in institutional planning (e.g. the Educational Master Plan) and student learning programs and services included below: BP AP 3250 Institutional Planning BP AP 4020 Program, Curriculum, and Course Development AP 4021 Program Discontinuance AP 4022 Program, Curriculum, And Course Approval BP 4025 Philosophy and Criteria for Associate Degree and General Education BP AP 4100 Graduation Requirements for Degrees and Certificates BP AP 4220 Standards of Scholarship BP AP 4235 Credit by Examination BP AP 4260 Prerequisites and Co-Requisites Moreover, faculty and administrative roles in decision making for student learning programs and services are delineated in the WVMCCD Faculty Handbook (4A.2.b.2), and WVMCCD Administrative Handbook. (4A.2.b.3) The Academic Senate provides oversight of the Curriculum Committee, the Program Review Committee, the Professional Development Committee, the Distance Education Committee, and the Student Learning Outcomes and Assessment Committee. (4A.2.b.4) The Academic Senate makes recommendations in institutional policy pertaining to academic issues related to pedagogy, student services, and student success. The Academic Senate appoints the faculty chair of the Curriculum Committee, and coordinators for the Program Review, and Student Learning Outcome/Assessment Committees. The mission of the Curriculum Committee directly supports and reflects the mission of West Valley College and strives to ensure that curriculum is academically sound, comprehensive, and responsive to the evolving needs and multiple perspectives of the community. (4A.2.b.5) The Curriculum Committee is a standing committee of the Academic Senate and has primary oversight for the course development and approval process which has ensured that the institution relies on its faculty, its Academic Senate, and the Curriculum Committee for recommendations concerning student learning and services. The committee is chaired by a faculty member and is largely composed of faculty representatives from each division. (4A.2.b.6) The Vice Standard IV: Leadership and Governance 442 [West Valley College Self Evaluation Report] March 2014 President of Instruction and Dean of Instruction are ex-officio members of the Curriculum Committee. The Student Learning Outcome and Assessment process plays a vital role, as part of the college’s Integrated Planning and Resource Allocation and Resources Allocation framework, in informing program reviews of ongoing findings relative to instructional, pedagogical, and student success. (4A.2.b.7) The valuable insights and conclusions arrived at via faculty assessments of student learning lead to improvements in class and program offerings that affect curricular decisions for modifying courses, degrees, and certificates in response to changing student needs and improving student success. The Program Review Process provides an opportunity for assessment of academic and administrative programs. (4A.2.b.8) Self-Evaluation The college meets this standard. West Valley College relies on its faculty through the Academic Senate for recommendations about student learning programs and services as evidenced in the work of the Student Learning Outcomes and Assessment (SLO/A) Committee and the Curriculum Committee. Board Policy 2510 is in alignment with the Title 5 and the Academic Senate develops policies and procedures related to student learning programs and services. The Academic Senate continues to work with the Curriculum committee on the fastchanging state and legislative mandates such as Associate Degree for Transfer (ADT) development including Course Identification Number System (C-ID) and Articulation approval processes, institutional Curriculum record accountability projects, implementation of new CTE course and program approval standards to include additional evidence and data on job availability, salary, and link to the programs offered at the college. In addition, the Academic Senate adopted a new Program Discontinuance Policy in spring 2013 to streamline and strengthen the process. (4A.2.b.9) The Academic Senate has established an Academic Directions Committee (ADC) in fall 2012 to advise and assist programs which are not meeting performance goals and expectations. (4A.2.b.10) This faculty-led committee meets regularly to collaborate with academic programs that are struggling to achieve success and effectiveness. The ADC is an advisory subcommittee of the Academic Senate. Standard IV: Leadership and Governance 443 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans Program discontinuance and/or consolidation of programs, services and positions may come under review if state budget crisis worsens. The Academic Directions Committee, under the purview of Academic Senate will take a leadership role in facilitating the process. Evidence 4A.2.b.1 Board Policy 2510 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_2510.pdf 4A.2.b BP AP 3250 Institutional Planning http://wvm.edu/documents.aspx?fid=26324&doc=26 745&year=0&excludeyear=1 BP AP 4020 Program, Curriculum, and Course Development AP 4021 Program Discontinuance http://wvm.edu/documents.aspx?fid=26324&doc=26 746&year=0&excludeyear=1 AP 4022 Program, Curriculum, And Course Approval http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_3250.pdf BP 4025 Philosophy And Criteria For Associate Degree and General Education http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_4020.pdf BP AP 4100 Graduation Requirements for Degrees and Certificates BP AP 4220 Standards of Scholarship http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/ap_4021.pdf http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/ap_4022.pdf BP AP 4235 Credit by Examination http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_4025.pdf BP AP 4260 Prerequisites and CoRequisites http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_4100.pdf http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_4220.pdf http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_4235.pdf http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/bp_ap_4260.pdf 4A.2.b.2 Faculty Handbook http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/faculty_handbook_complete_20 10-2011.pdf 4A.2.b.3 Administrative Handbook http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/admin_handbook.pdf 4A.2.b.4 Academic Senate Committees http://westvalley.edu/wvcas/committees.html 4A.2.b.5 Curriculum Committee http://westvalley.edu/committees/Curriculum/index. Standard IV: Leadership and Governance 444 [West Valley College Self Evaluation Report] March 2014 html 4A.2.b.6 Curriculum Committee Membership http://www.curricunet.com/westvalley/ 4A.2.b.7 Integrated Planning and Resource Allocation Webpage http://www.westvalley.edu/committees/Accreditatio n/integrated-planning.html 4A.2.b.8 Master Program Review and SLO/A Assessment Schedule http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/recommendations/Master_Progra m_Review_and_SLO_Assessment_Schedule_01-072014_External.pdf 4A.2.b.9 Program Discontinuance Policy http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4a/program_discontinuance_policy _04_2013.pdf 4A.2.b.10 Academic Direction Committee http://www.westvalley.edu/committees/Academic_D irections/ Standard IVA.3 Through established governance structures, processes, and practices, the governing board, administrators, faculty, staff, and students work together for the good of the institution. These processes facilitate discussion of ideas and effective communication among the institution's constituencies. Descriptive Summary West Valley College has a collaborative decision-making model in which all constituencies work together, share ideas and encourage input for the betterment of the institution. The college continues to affirm its commitment to participatory governance by assuring opportunities for all constituent groups to become involved in governance through committee participation. (4A.3.1) In accordance with Title 5 (53200, Article 2 Academic Senates, 51023.5, Staff, and 51023.7, Students), the West Valley Mission Community College District developed and implemented Board Policy 2510, which includes the role of students in governance, the role of the Academic Senate in academic and professional matters, and the role of Classified Senate in governance. (4A.3.2) Constituencies appoint representatives to college and district governance committees. The Academic Senate selects faculty to serve on committees, as does the Association of College Educators (ACE); the WVC Associate Student Organization (WVCASO) appoints students to committees, the Classified Senate and the Classified Employees Association (CEA) appoints classified professionals to serve on committees, and administrators are appointed to committees by their respective Standard IV: Leadership and Governance 445 [West Valley College Self Evaluation Report] March 2014 supervisors. Each constituency has processes included in their bylaws and/or constitution by which they appoint their representatives to committees. West Valley College’s established governance structures include: 1. 2. 3. 4. 5. 6. Associated Student Senate Academic Senate Classified Senate Executive Staff Council/President’s Cabinet Division Chair Council Student Services Council The membership, structure and role of each of these bodies are described in individual council bylaws and/or manuals and in the West Valley College Shared Decision-Making Plan, and are assisted through a number of standing and ad hoc committees: 1. 2. 3. 4. 5. Curriculum Committee Facilities and Safety Advisory Council Student Equity, Access, and Success Committee Sustainability Committee Technology Advisory Committee Each group works to meet the yearly goals and objectives of the college, and ultimately the mission of the college. Discussion concerning assessment of goal achievement allows for improvement in processes and practices. Recommendations are sent to College Council (4A.3.3) for final approval and forwarded to the President, Chancellor, and Board of Trustees as appropriate. At the District level, the college participates in district-wide decision making and develops policy recommendations primarily through the District Council (4A.3.4), which is supported by a number of standing and ad hoc committees, such as the Revenue Allocation Model task force, Chancellor’s Roundtable, and weekly Chief Business Officers (CBO) and Executive Management Team meetings. The West Valley College president also informs the college community about college and district matters through reports to participatory governance entities, campus-wide e-mail messages, town hall meetings, reports to the Board of Trustees, and reports to College and District Councils. Moreover, the president Standard IV: Leadership and Governance 446 [West Valley College Self Evaluation Report] March 2014 provides college updates and priorities based on annual Goals and Objectives at All College Day (ACD = Flex day) each semester. (4A.3.5) Self-Evaluation The college meets this standard. There is an established governance process that is inclusive of all constituents, governance committees that are transparent in their decision-making, and a campus culture that supports continuous quality improvement. The college currently enjoys and appreciates the open and transparent communication the current President provides, as well as his high level of engagement and commitment to the participatory governance structure and process. The 2007 action plan to consider whether the current governance councils are sufficient in number, assignment, and purview to effectively ensure that all operational and programmatic need of the college are adequately represented in the participatory governance process was reexamined in the 2011 Midterm Report. (4A.3.6) It was determined that the governance councils of the college are well established and continue to function effectively. However, the college continues to improve its governance structure to effectively ensure that all operational and programmatic needs of the college are adequately represented in the participatory governance process. 1. The District Academic Senate has reconvened in 2012-2013, revising its constitution and bylaws to define its structure, and is currently meeting on a regular basis. (4A.3.7) 2. Revision of the Educational and Facilities Master Plan for West Valley College was completed in July 2009 (4A.3.8), planned for further revision in 2014-2015 year. 3. Budget Reduction Plan for 2012-13 (4A.3.9) 4. Budget Reduction Plan for 2014-2015 (4A.3.10) Actionable Improvement Plans None. Evidence 4A.3.1 WVC Committees http://www.westvalley.edu/committees/ 4A.3.2 Board Policy 2510 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4a/bp_ap_2510.pdf Standard IV: Leadership and Governance 447 [West Valley College Self Evaluation Report] March 2014 4A.3.3 College Council Operational Structure http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4a/college_council_operations.pdf 4A.3.4 District Council Operating Procedures http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4a/district_council_operating_principles .pdf 4A.3.5 All College Day Agendas http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/2a/ACCJC_Status_Report_SLO_Impleme ntation/14_All_College_Day_Schedules/ 4A.3.6 2011 Midterm Report http://westvalley.edu/committees/Accreditation/docu ments/wvc_midterm_report_03_2011.pdf 4A.3.7 District Academic Senate Constitution and Bylaws http://missioncollege.org/senate/documents/DAS_Cons titution_Revised_and_Approved_Fall_2010.pdf 4A.3.8 2009 Educational And Facilities Master Plan http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/3d/2009_wvc_educational_and_facilitie s_master_plan.pdf 4A.3.9 2011/2012 Budget Reduction Plan http://www.westvalley.edu/committees/College_Counc il/Documents/Committee_Documents/Survey_Results_ Budget_Reduction_2010-2011.pdf 4A.3.10 2013 FAIT Outcomes for 2014-15 Budget Reduction http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/1b/FAIT/FAIT_Reductions_Revised_1003-13.pdf Standard IVA.4 The institution advocates and demonstrates honesty and integrity in its relationships with external agencies. It agrees to comply with Accrediting Commission standards, policies, guidelines, and Commission requirements for public disclosure, self-study and other reports, team visits, and prior approval of substantive changes. The institution moves expeditiously to respond to recommendations made by the Commission. Descriptive Summary West Valley College communicates with appropriate local, state, and federal agencies, and complies with agency policies and guidelines. West Valley College develops and sustains relationships with external agencies with honesty and integrity. The college produced and continues to produce necessary information and reports in accordance with the Accreditation Commission standards, policies, guidelines, and requirements. The college was successfully affirmed in 2007, a follow-up report was submitted in 2009 followed by the regularly scheduled Midterm report Standard IV: Leadership and Governance 448 [West Valley College Self Evaluation Report] March 2014 in 2011. (4A.4.1) West Valley College expeditiously responded to recommendations made by the commission. Work on the recommendations and planning agenda items (now actionable improvement plan) continues and is included in this report. Board Policy 3200 clearly outlines the role and responsibilities of the Board of Trustees, Chancellor, and Colleges in the Accreditation process. (4A.4.2) Board policy states the institution in its entirety shall comply with Accrediting Commission standards, policies, and guidelines. The Chancellor provides the Board with the: 1. Status of all accrediting institutional entities 2. Summaries of all accreditation reports and actions required 3. Requirements of board participation in the accreditation process The Board Policy sets standards and expectations for the colleges to apply consistency in complying all ACCJC, state, and federal regulations to all accrediting agencies, communicating any changes in accreditation status, disclosing all information to the accrediting agencies. West Valley College advocates and demonstrates honesty and integrity in its relationship with ACCJC. The college has been fully accredited and operational since September 1964. The accrediting process is crucial in assessing the many functions of the college, and as such is given high priority. The college ensures that it meets compliance with the U.S. Department of Education (USDE) regulations. The college’s Financial Aid Office stays current with Federal Financial Aid regulation changes and applies them accordingly with clear and timely communication with students. (4A.4.3) Recently identified Distance Education Federal regulations are carried out for timely implementation and ongoing evaluation by the college’s Distance Education Committee. (4A.4.4) The college’s preparation period, the Self-Study Report submission, and the visit coincided with a state-wide political controversy relative to ACCJC. West Valley College made a strong commitment to stay on course with the ACCJC’s current standards and requirements in preparation for the March 2014 visit. It reflects on the college’s commitment to focusing on inclusive and widely participated preparation process. Preparation for the 2014 Accreditation Report began in spring 2012. The Institutional Accreditation Liaison Officer (the Vice President of Instruction) and faculty co-chair established an Accreditation Steering Committee with wide representation from constituent groups. (4A.4.5) Key personnel attended training workshops sponsored by the State Academic Senate and ACCJC to acquire the information needed to prepare the self-evaluation and to understand new Standard IV: Leadership and Governance 449 [West Valley College Self Evaluation Report] March 2014 requirements. Accreditation Steering Committee meetings and documents are posted online (4A.4.6), and the report has been posted for feedback from the college community during the course of preparation period. Moreover, West Valley College supports and participates in the mission of ACCJC by faculty and administrators taking part in visiting teams for the accreditation process of other community colleges. Self-Evaluation The college meets this standard. Actionable Improvement Plans None. Evidence 4A.4.1 Past Reports to ACCJC http://westvalley.edu/committees/Accreditation/re ports_surveys.html 4A.4.2 Board Policy 3200 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4a/bp_ap_3200.pdf 4A.4.3 Financial Aid Convocation Presentation http://www.westvalley.edu/committees/Accreditati on/2013/evidence/2b/FinAid_outreach_Convocatio n_13-14.ppt 4A.4.4 Distance Education Committee Goals 2013-14 http://www.westvalley.edu/committees/Distance_L earning_Committee/Documents/Committee_Docum ents/dlc_strategic_plan-dec_12_2013.doc 4A.4.5 Accreditation Steering Committee Membership http://www.westvalley.edu/committees/Accreditati on/members.html 4A.4.6 Accreditation Steering Committee meetings and documents http://www.westvalley.edu/committees/Accreditati on/meetings.html Standard IVA.5 The role of leadership and the institution's governance and decision-making structures and processes are regularly evaluated to assure their integrity and effectiveness. The institution widely communicates the results of these evaluations and uses them as the basis for improvement. Standard IV: Leadership and Governance 450 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary West Valley College regularly evaluates participatory governance and decisionmaking structures and processes. This evaluation process occurs during annual retreats of the College Council. (4A.5.1) Part of the retreat agenda is a review of current participatory governance structures and their effectiveness and whether they are sufficient in number, assignment, and purview. Furthermore, the college’s annual goals and objectives for the coming year are developed at these retreats in conjunction with the identification of roles and responsibilities of the participatory governance committees for the annual goals and objectives. (4A.5.2) Any recommendations for changes in the governance structure along with the current developed objectives are disseminated through the existing participatory governance structure and process to the college-wide community. College representatives to District Council meet the week prior to each Board meeting to review the pre-Board agenda and provide input and advice to the Chancellor on matters of district-wide importance. Additionally, college representatives participate in District Council orientation sessions for new members and review of the operating principals which include mission, purpose, ground rules, operational guidelines, and membership. As part of the District Council Operational Guidelines, the following evaluations occur: 1. The first meetings of October and February are designated for team building and reviewing DC’s mission, goals, and the way business is conducted. 2. The membership will evaluate the functioning of the District Council each year according to criteria developed by the Council. The evaluation will be completed by the end of May each year. Decisions and recommendations made by the District Council including any changes in structure, processes, goals, or objectives are dispersed by council members to their appropriate constituency group or through email (4A.5.3) In concert with the Accreditation Self-Study cycle, the college conducts Employee and Student Surveys (every 6 years) to evaluate the role of leadership and governance decision-making structures and processes. (4A.5.4) Results of the surveys are shared and reviewed by the college-community through the participatory governance process. Areas of concerns/weaknesses identified in the Standard IV: Leadership and Governance 451 [West Valley College Self Evaluation Report] March 2014 surveys are discussed and solutions and improvements are developed for implementation. Self- Evaluation The college meets this standard. In 2011-12, the District Council membership was evaluated and revised to ensure equal representation among all constituent groups. The revised District Council Orientation and Evaluation Operational Guidelines were adopted on March 12, 2012. (4A.5.5) A 2011 review of the college mission statement was prompted by the change in the overall mission of the California Community College system. (4A.5.6) The college’s process for periodic review of its mission statement is effective as it aligns with the state’s priorities and student’s learning and success needs. The college process firmly adheres to participatory governance principles and the resulting statement was vetted and supported by a substantial population of college stakeholders and unanimously adopted on October 27, 2011. (4A.5.7) All council and senate meetings are open to foster a participatory governance atmosphere and encourage input from all constituencies. Weaknesses found in governance and decision making structures and processes may be brought forward by any college community member to the councils for evaluation and action if necessary. (4A.5.8) The successful recruitment and hiring of the new President who previously served as Vice Chancellor of Human Resources for WVMCCD and Interim President of West Valley College ensures an institutional history that is valuable in evaluating effectiveness of governance and decision making structures. The Employee Accreditation Survey found that exactly half (50%) of respondents strongly agreed or agreed, 31% were neutral, and 14% disagreed that the systematic evaluation of the role of leadership and the college’s governance and decision making structures for improvement purposes occurs. (4A.5.9) Actionable Improvement Plans The college continues to fine-tune the participatory governance evaluation process to be more systemic and streamlined. Standard IV: Leadership and Governance 452 [West Valley College Self Evaluation Report] March 2014 Evidence 4A.5.1 College Council Annual Retreat http://www.westvalley.edu/committees/accreditation/2013/e vidence/4a/college_council_retreat_11-04-2011.pdf 4A.5.2 College Goals and Objectives http://westvalley.edu/committees/Accreditation/goals_object ives.html 4A.5.3 Email re: District Council Goals http://www.westvalley.edu/committees/accreditation/2013/e vidence/4a/district_council_operating_principles.pdf 4A.5.4 Accreditation Surveys http://www.westvalley.edu/committees/accreditation/2013/e vidence/4a/email_district_council_goals_2013-14.pdf 4A.5.5 District Council Operating Procedures http://westvalley.edu/committees/Accreditation/reports_surv eys.html 4A.5.6 CCCCO Mission http://www.cccco.edu/ 4A.5.7 College Council Mission Statement Approval http://www.westvalley.edu/committees/accreditation/2013/e vidence/1a/college_council_mission_approval.pdf 4A.5.8 WVC Committee Website; Meeting Minutes http://www.westvalley.edu/committees/ 4A.5.9 Employee Accreditation Survey http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3a/accreditation_survey_employee_final_7312.pdf Standard IVB: Board and Administrative Organization In addition to the leadership of individuals and constituencies, institutions recognize the designated responsibilities of the governing board for setting policies and of the chief administrator for the effective operation of the institution. Multi-college districts/systems clearly define the organizational roles of the district/system and the colleges. Standard IVB.1 The institution has a governing board that is responsible for establishing policies to assure the quality, integrity, and effectiveness of the student learning programs and services and the financial stability of the institution. The governing board adheres to a clearly defined policy for the selecting and evaluating the chief administrator for the college or the district/system. Standard IV: Leadership and Governance 453 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary WVMCCD Board Policy Manual, Chapter 2, contains all policies required for the functions of the Board of Trustees. Specifically Board Policy 2200 relates the Duties and Responsibilities of board members. (4B.1.1) The district mission statement demonstrates and affirms the Board’s commitment to assuring the quality, integrity, and effectiveness of student learning programs and services. It states that The West Valley Mission Community College District is committed to achieving student success through innovative and effective lifelong education and career opportunities, which include associate degrees, certificates, transfer, occupational programs, workforce development, pre-collegiate, global, and community education programs. The District strives to maintain and support institutional integrity, mutual respect, diversity, tolerance, rigorous evaluation, an exceptional workforce of faculty and staff, and partnerships between students, faculty, staff, administrators, the Board of Trustees, and the community. The district promotes an environment conducive to open dialogue and the free exchange of ideas leading to the achievement of successful student learning outcomes. Board Policy 2010 also states that the West Valley-Mission Community College Governing Board shall consist of seven members elected by qualified voters of the district. (4B.1.2) The seven board members represent seven geographic areas within the community college district. In addition to the regular Board members, a student trustee is elected from each college—West Valley and Mission—annually by the student body pursuant to Board Policy 2015. (4B.1.3) Bi-Monthly meetings are held on 1st and 3rd Tuesdays for the public, and the place of the meeting alternates monthly between the Trustee Boardroom at the District office on the WVC campus, and Telecommunications (TAV) room 130 on the Mission College campus. Board Policy 2431 assures the Board will fill a Chancellor vacancy through a fair and open search process. (4B.1.4) The Chancellor is the Chief Executive Officer whose principal responsibility is leadership of the educational program. In accordance with Board Policy 2435, the Board of Trustees conducts an annual evaluation of the Chancellor. (4B.1.5, 6) A process has been developed that fosters open communication, establishes clear direction, provides constructive and supportive feedback, and strengthens the Board/Chancellor relationship. The process includes Standard IV: Leadership and Governance 454 [West Valley College Self Evaluation Report] March 2014 the development of annual goals for the Chancellor, mid-year discussion of progress toward goals, an annual constituent survey regarding the Chancellor’s effectiveness as CEO, the Board’s completion of an evaluation instrument, and an annual evaluation and goal development meeting. The Chancellor’s evaluation and all input into the evaluation, is confidential and takes place in Closed Session. The annual evaluation is generally completed by the end of June but may continue into July, and the goals adoption process is generally completed by August. The Board and Chancellor may vary the timeline and modify the process by mutual agreement, but are committed to completing an annual evaluation in a timely manner. When a new Chancellor is appointed by the Board and begins service with the District, he or she meets with the Board in Closed Session to discuss and develop annual goals. Generally, the Chancellor prepares a mid-year goals update and meets with the Board in early spring to discuss progress toward goals. In late spring, confidential input regarding the Chancellor’s effectiveness in a number of areas is requested from the Academic, Classified, and Student Senate Presidents of each college; the administrators and staff reporting directly to the Chancellor; and input from three to five members of the community selected by the Chancellor. This confidential input is gathered via an on-line survey designed to measure the Chancellor’s effectiveness in several areas, including leadership, collaboration, communication, fiscal management, and professionalism. Also in late spring, the Chancellor prepares a final report regarding his/her annual goals. The annual evaluation is a two-step process. At its first meeting in June, the Board meets with the Chancellor to discuss his/her final goals update and to review the confidential constituent input. Each Board member then completes a comprehensive CEO evaluation instrument designed to measure the Chancellor’s achievement of his/her goals and to rate professional characteristics including integrity, leadership, labor relations, fiscal management, relationship with the Board of Trustees, and community relations. The results are compiled and returned to the Board for review. At the second meeting in June, the Board meets with the Chancellor to provide evaluative feedback, to discuss and assess the previous year, to discuss the upcoming year, and to begin development of the Chancellor’s goals for the upcoming year. Standard IV: Leadership and Governance 455 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The board meets this standard. It ensures that policies are accessible and available to the college and district communities by posting item to the district website. (4B.1.7) In addition, during 2012-2013 academic year, the Board of Trustees began having Strategic Conversation meetings with college and district employees creating more direct communication with employees on topics relevant to their day to day work and reality. (4B.1.8) Actionable Improvement Plans None. Evidence 4B.1.1 Board Policy 2200 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/BP_2200.pdf 4B.1.2 Board Policy 2010 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/4B12_BP_2010.pdf 4B.1.3 Board Policy 2015 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/4B13_BP_2015.pdf 4B.1.4 Board Policy 2431 - Chancellor selection http://www.westvalley.edu/committees/accreditation/ 2013/evidence/4b/bp_2431.pdf 4B.1.5 Board Policy 2435 - Chancellor evaluation http://www.westvalley.edu/committees/accreditation/ 2013/evidence/4b/bp_2435.pdf 4B.1.6 Administrative Policy 2435 – Evaluation of the Chancellor http://www.westvalley.edu/committees/accreditation/ 2013/evidence/4b/ap_2435.pdf 4B.1.7 District Board Policies Webpage http://wvm.edu/documents.aspx?fid=26324&doc=2674 5&year=0&excludeyear=1 4B.1.8 Board of Trustees Community Meetings http://westvalley.edu/committees/Accreditation/2013/ evidence/4b/Board_Focus_Topic_Meetings Standard IVB.1.a The governing board is an independent policy-making body that reflects the public interest in board activities and decisions. Once the board reaches a decision, it acts as a whole. It advocates for and defends the institution and protects it from undue influence or pressure. Descriptive Summary The Board of Trustees serves as an independent policy-making body that reflects the public interests. Voters in communities of the West Valley-Mission Community Standard IV: Leadership and Governance 456 [West Valley College Self Evaluation Report] March 2014 College District elect the trustees, and have a long history of electing professional, policy-oriented community members to the board. The working relationships among trustees, the administration, and staff are cooperative and effective. The Board of Trustees is directly elected by the voters residing in the West ValleyMission Community College District. Each of the seven regular members is elected by residents who live in the corresponding geographically bound district. (4B.1.a.1) The geographic areas include the areas served by three major high school districts: Campbell Union, Los Gatos-Saratoga Joint Union, and Santa Clara Unified. Each Board member serves a four-year term and the terms are staggered to ensure continuity. (4B.1.a.2) These arrangements establish the board as an independent body and enable broad representation of the district. Board duties and responsibilities require the board to represent the public interest and advocate and defend the District (4B.1.a.3), and this is further addressed in the Code of Ethics. (4B.1.a.4) Additionally, Conflict of Interest Policy and Procedures (4B.1.a.5) assure the institution is protected from undue influence or pressure. Each college has a student trustee representing the interests of the students on the Board; each student trustee is elected by students from their respective campuses. The term of office for the student trustees is one year commencing on June 1. Student trustees may make and second motions and cast advisory votes. However, their votes are not formally counted, and they are precluded from attending closed sessions of the board. (4B.1.a.6) Self-Evaluation The board meets this standard. It continues to serve as an independent policymaking body that works in the public interest and on behalf of the college. Trustees have served in statewide advocacy roles. Actionable Improvement Plans None. Evidence 4B.1.a.1 Board Policy 2010 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/4b/4B12_BP_2010.pdf 4B.1.a.2 Board Policy 2100 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/4b/bp_2100.pdf 4B.1.a.3 Board Policy 2200 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/4b/BP_2200.pdf Standard IV: Leadership and Governance 457 [West Valley College Self Evaluation Report] March 2014 4B.1.a.4 Board Policy 2715 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/4b/bp_2715.pdf 4B.1.a.5 Board Policy and Administrative Procedure 2710 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/4b/AP_BP_2710.pdf 4B.1.a.6 Board Policy 2015; Board Policy and Administrative Procedure 2105 http://www.westvalley.edu/committees/Accre ditation/2013/evidence/4b/BP_2015_AP_2105 .pdf Standard IVB.1.b The governing board establishes policies consistent with the mission statement to ensure the quality, integrity, and improvement of student learning programs and services and the resources necessary to support them. Descriptive Summary The Board of Trustees adopts, revises and reaffirms policies that are consistent with the district mission statement, which supports student learning programs and services. Board Policy 2410 discusses the development and revision of board policy and administrative procedures. (4B.1.b.1) It clearly defines: The Board is ultimately responsible for the approval, review, amendment, and deletion of general policies which govern the operations of the District. Making and carrying out policy is a shared responsibility of the Board, the faculty, the classified staff, and the administration. However, monitoring the execution of policy is exclusively the prerogative of the Board and critical to the role of trustee. The current mission statement for the district was adopted by the Board in 2011. (4B.1.b.2) In meeting its mission to “achieving student success through innovative and effective lifelong education and career opportunities” and “the achievement of successful student learning outcomes,” the District and Board work to assure the quality, integrity, and improvement of student learning programs and services. Furthermore, the duties of the Board as outlined in Board Policy 2200, require the board to monitor institutional effectiveness, educational quality, and assure the fiscal health and stability of the district; each of these responsibilities adds to the effectiveness of the district in providing services to the community it serves. (4B.1.b.3) Standard IV: Leadership and Governance 458 [West Valley College Self Evaluation Report] March 2014 Through administration of Chapter 4 – Academic Affairs and Chapter 5 – Student Services of the WVMCCD Board Policies, the Board of Trustees further ensures the quality of learning programs and services offered through the college. (4B.1.b.4) The annual establishment of District Goals occurs through the participatory governance process. The colleges and District Administrative Services Council review and develop annual goals. The District Council then receives reports on these goals, reviews them, and makes recommendations regarding proposed District Goals. Once these goals are set by the District Council, they are sent to the Board for review, discussion and adoption in alignment with Board Policy 2200 – Board Roles and Responsibilities—and Board Policy 3200 – Accreditation—which relate to establishment, development, and approval of goals. Various mechanisms inform the Board of Trustees of standards set by the respective institutions and analysis of results for improvement of student achievement and learning. At each Board meeting, constituency groups, college presidents, and district’s vice chancellors report highlights and information relating to college-set standards and student achievement and learning. Annual Scorecard data discussion (formally known as ARCC: Accountability Report for Community Colleges) prepared by the California State Chancellor’s office with the Board of Trustees in each spring also inform them about how our students are doing in their learning process based on the standards set by the college. (4B.1.b.5) Self-Evaluation The Board meets this standard. The approval of the 2013 -14 District Goals, provides for the improvement of student learning programs and services with the resources to support them. (4B.1.b.6) Through the participatory governance process these goals are aligned with the Integrated Planning and Resource Allocation and goals at the college level. Use of the SMART metric (Specific, Measurable, Attainable, Realistic, Timely) by the District Council assures that the goals may be evaluated for effectiveness and quality improvement. Actionable Improvement Plans None. Evidence 4B.1.b.1 Board Policy 2410 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/BP_2410.pdf 4B.1.b.2 Board Policy 1200 - Mission statement http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/bp_1200.pdf Standard IV: Leadership and Governance 459 [West Valley College Self Evaluation Report] March 2014 4B.1.b.3 Board Policy 2200 – Board Roles and Responsibilities http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/BP_2200.pdf 4B.1.b.4 Chapters 4 and 5 of WVMCCD Board Policy Manual http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/BP_CH_4_5.pdf 4B.1.b.5 Student Success Scorecard http://scorecard.cccco.edu/scorecardrates.aspx?Colleg eID=493 4B.1.b.6 Board Approval of 2013-14 District Goals http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/2013_14_district_goals.pdf Standard IVB.1.c The governing board has ultimate responsibility for educational quality, legal matters and financial integrity. Descriptive Summary The roles and responsibilities of the Board specify that educational quality, legal matters and financial integrity are within the purview of the board and the board has the ultimate authority in these matters. The Board of Trustees derives its authority and duties from Education Code 70902 (4B.1.c.1) and sets it forth in the WVMCCD Policy Manual Chapter 2; Board Policy 2200 addresses the roles and responsibilities of board members (including educational, legal, and financial matters) and standards of practice as outlined in Standard IVB.1 of this report. (4B.1.c.2) Chapter 6: Business and Fiscal Affairs provides guidance to the Board in fiscal matters and establishes its responsibility in the financial integrity of the institution (4B.1.c.3): BP 6200 Budget Preparation - The Board authorizes the establishment and maintenance of general unrestricted, general restricted, debt service, special revenue, capital projects, enterprise, internal service, trust, and agency funds. Each year, the Board will adopt a budget calendar and identify Board budget priorities. The budget calendar will provide adequate time for Board study and for the early establishment of Board Budget Priorities. BP 6250 Budget Management - Board approval is required for changes between major expenditure classifications. Transfers from the reserve for contingencies to any expenditure classification must be approved by a twothirds vote of the members of the Board. Transfers between expenditure classifications must be approved by a majority vote of the members of the Standard IV: Leadership and Governance 460 [West Valley College Self Evaluation Report] March 2014 Board. State quarterly and annual financial reports shall be approved by the Board. BP 6300 Fiscal Management - As required by law, the Board shall be presented with a quarterly report showing the financial and budgetary conditions of the District. BP 6320 Investments - Investments which have a maturity of more than one year or which are not specifically approved in this section will be brought to the Board for prior approval. Quarterly information reports on investments will be provided to the Board. These reports shall include information on investments of all auxiliary organizations. BP 6340 Contracts - Contracts are not enforceable obligations until they are ratified by the Board, except as required by law or Board policy. BP 6600 Capital Construction - The Board provides general direction for facilities development, construction, and renovation for the District. Facilities planning activities include, but are not limited to: o The development and continuous appraisal (every five years) of longrange Educational and Facilities Master Plans for land use, utility services, buildings, roads, pedestrian walks, outdoor recreational areas, parking areas, and open natural areas developed using State Chancellor’s Office guidelines; (See BP/AP 3250 titled Institutional Planning) o The design, plans, and construction or major alteration of buildings, other structures, and site improvements; o The planning, specification, and acquisition of equipment and furniture; and o The identification of resources for implementation of a plan. o The Board shall approve and submit to the Board of Governors a fiveyear capital construction plan as required by law. The Chancellor or Vice Chancellor shall annually update the plan and present it to the Board for approval. The plan shall address, but not be limited to, the criteria contained in law. BP 6620 Naming of Facilities & Other Naming Opportunities – The Board of Trustees shall have final authority BP 6740 Citizens’ Bond Oversight Committee - The Board of Trustees shall establish a Citizens’ Bond Oversight Committee in accordance with the applicable law and necessary regulations. BP 6750 Parking - The Board may establish parking and permit fees as provided by the Education Code as well as regulations for their use. Standard IV: Leadership and Governance 461 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The Board meets this standard. The Board of Trustees exercises final authority on district policies and contracts, legal, educational quality of student learning, fiscal health and stability of the district, personnel decisions, and advocacy for the district in the community and in legislative arenas within parameters set by district policy and state statutes. The Board ensures the creation of oversight committees, including the Audit and Budget Oversight Committee on which three trustees sit. Citizens Bond Oversight Committee was established to monitor the Measure H and Measure C Proposition bonds. Actionable Improvement Plans None. Evidence 4B.1.c.1 Education Code 70902 http://www.leginfo.ca.gov/cgibin/displaycode?section=edc&group=7000171000&file=70900-70902 4B.1.c.2 Board Policy 2200 – Board Roles and Responsibilities http://www.westvalley.edu/committees/Accreditation/201 3/evidence/4b/4B1c2_BP_2200.pdf 4B.1.c.3 WVMCCD Board Policy – Chapter 6: Business and Fiscal Affairs http://www.westvalley.edu/committees/Accreditation/201 3/evidence/4b/4B1c3_BP_CH6.pdf Standard IVB.1.d The institution or the governing board publishes the board bylaws and policies specifying the board's size, duties, responsibilities, structures, and operating procedures. Descriptive Summary The Board publishes policies which specify the Board’s organizational procedures and framework. The policies are contained in Chapter 2 of the Governing Board Policy Manual. These policies specify the size, duties, responsibilities, structure, and operating procedures of the Board and the District which are also delineated in the following sections of the Education code: 72101-72104 Membership of the Governing Board, 72121-72129 Meetings and the Governing Board, and 5000-5442 Elections. The Board of Trustees maintains a website which lists the names and provides contact information for each member of the Board. (4B.1.d.1) In addition to the Standard IV: Leadership and Governance 462 [West Valley College Self Evaluation Report] March 2014 Board policies, meeting minutes are regularly posted for viewing by interested members of the community (4B.1.d.2). Furthermore, Administrative Procedures related to the Board Policies are also posted on the Board of Trustees webpage. (4B.1.d.3) Policy affecting students, such as academic regulations and student services, are on pages 174 – 193 of the 2013-14 West Valley College Catalog (4B.1.d.4) as well as on the WVC Student Services District Policy webpage. (4B.1.d.5) A few examples include academic standards, admissions eligibility, and the grievance process. The board website is updated regularly to include current agendas, minutes, as well as the District Mission, Goals and Objectives, Strategic Plan and meeting schedule. Self-Evaluation The Board meets this standard. Actionable Improvement Plans None. Evidence 4B.1.d.1 Website for Board of Trustees http://www.wvm.edu/group.aspx?id=36 4B.1.d.2 Board Minutes http://www.wvm.edu/documents.aspx?fid =26324&doc=26745&year=0&excludeyear= 1 4B.1.d.3 WVMCCD Board Policies http://www.wvm.edu/documents.aspx?fid =26324&doc=26746&year=0&excludeyear= 1 4B.1.d.4 2013-2014 West Valley College Catalog (p. 174-p. 193) http://www.westvalley.edu/committees/A ccreditation/2013/evidence/4b/2014_Catal og_page174-193.pdf WVC Student Services District Policy webpage http://westvalley.edu/services/policy/inde x.html 4B.1.d.5 Standard IVB.1.e The governing board acts in a manner consistent with its policies and bylaws. The board regularly evaluates its policies and practices and revises them as necessary. Standard IV: Leadership and Governance 463 [West Valley College Self Evaluation Report] March 2014 Descriptive Summary The Board of Trustees acts in a manner consistent with its policies and makes decisions in accordance with its policies. In addition, the board regularly evaluates its policies and practices and revises them as necessary. Once the Board approves or revises new policies, it directs its administration to implement the policies and practices in a timely and efficient manner. Board Policy 2410 states, “The Board may adopt such policies as are authorized by law or determined by the Board to be necessary for the efficient operation of the District.” (4B.1.e.1) The policies adopted by the Board are consistent with the provisions of the law. In 2012, the Board adopted a complete conversion to the template of the CCLC, bringing the policy manual into better alignment with many of its fellow community college districts. (4B.1.e.2) Furthermore, the Board requires that these policies be reviewed semi-annually ensuring that updates align with the Community College League of California (CCLC) Policy and Procedure model to revise existing policies and procedures in accordance with Board Policy and Administrative Policy 2410. The Board may review each of the seven chapters of the Board Policy Manual up to twice each year (based on recommended new, revised, or deleted policies noticed in the CCLC updates) with an eye to improving service to the community in general and to the students in particular. In addition, the administration submits recommendations for policy and revisions as necessary. Each policy describes the expected responsibilities, processes, and outcomes. The Board of Trustees conducts meetings and administers the business of the college system. The WVMCCD board meetings minutes are maintained and published following each meeting and are available on the district website. (4B.1.e.3) Board Policy 2745 addresses the Board Self Evaluation. (4B.1.e.4) The policy includes an annual self-evaluation; this process assures the board is acting consistently with its policies and bylaws. Self-Evaluation The Board meets this standard. It undertakes regular self-evaluation, most recently at the July 16, 2013 board meeting. Actionable Improvement Plans None. Evidence 4B.1.e.1 Board Policy 2410 http://www.westvalley.edu/committees/Accreditation/ Standard IV: Leadership and Governance 464 [West Valley College Self Evaluation Report] March 2014 2013/evidence/4b/BP_2410.pdf 4B.1.e.2 WVMCCD Board Policy Manual http://westvalley.edu/committees/Accreditation/2013/ evidence/4b/Board_Evaluations/ 4B.1.e.3 Board Meeting Minutes http://wvm.edu/documents.aspx?fid=26324&doc=2641 6&year=2013 4B.1.e.4 Board Policy 2745 http://www.westvalley.edu/committees/Accreditation/ 2013/evidence/4b/4B1e2_4B1e2_BP_2745.pdf Standard IVB.1.f The governing board has a program development and new member orientation. It has a mechanism for providing continuity of board membership and staggered terms of office. Descriptive Summary The West Valley-Mission Community College District has a seven member Board of Trustees selected to represent seven geographic locations within the district. (4B.1.f.1) Included on the Board, as outlined in BP 2015, are two student trustees who are elected annually by the student body. Staggered terms of four years provide for continuity of Board membership; if there is an unscheduled vacancy or resignation, the Board may either call an election or make a provisional appointment to fill the vacancy, as outlined in Board policy. Governing Board Policy BP 2740 provides for new trustee orientation for new Governing Board members. (4B1.f.2) New board members are provided documents that include the following: annual budgets, organizational charts, college catalogs, class schedules, Educational and Facilities Master Plans, facilities and modernization documents, and Board Policies. The Chancellor, Vice Chancellor of Administrative Services and the Associate Vice Chancellor of Human Resources provide an orientation session to newly elected members, sharing an overview of district and college functions as well as a review of the above-mentioned documents. (4B.1.f.3) New members are also encouraged to attend the Community College League of California’s Effective Trustee Workshop, in addition to other conferences designed to educate new and veteran Trustees about critical issues that involve community colleges. The district encourages Board members to participate in professional development activities, providing support to attend meetings, conferences and workshops. New board members are particularly encouraged to attend workshops provided by the Community College League of California. Standard IV: Leadership and Governance 465 [West Valley College Self Evaluation Report] March 2014 Each Board meeting contains either a ‘Focus Topic’ presentation or an ‘Educational and Student Services’ presentation. Focus Topic presentations are designed to provide the Board with information on strategic topics such as textbook affordability, the Student Success Initiative, accreditation, and emergency preparedness. Educational and Student Services presentations allow the Colleges’ programs and service areas to highlight their programs to the Board. As for Accreditation specific training for the Board of Trustees, on June 19, 2012, the Board held a special meeting for an Accreditation Workshop. This workshop was facilitated by John Nixon of ACCJC; the topic of his presentation was Accreditation and Trustee Roles and Responsibilities. (4B.1.f.4) In addition to the valuable information in the presentation, the Board was also provided with several documents to assist them in their responsibilities in terms of accreditation. (4B.1.f.5) Most recently, WVMCCD Trustees participated in the CCLC conference focusing on Accreditation Standards and Processes. (4B.1.f.6) Self-Evaluation The Board meets this standard. It is effective in its orientation of new members and continuing education regarding board responsibilities, goals and operations, and provides for staggered terms of election. Vacancies are addressed in an expeditious and public manner. Actionable Improvement Plans None. Evidence 4B.1.f.1 Board Policy 2100 http://www.westvalley.edu/committees/accreditation/20 13/evidence/4b/bp_2100.pdf 4B.1.f.2 Board Policy 2740 http://www.westvalley.edu/committees/Accreditation/20 13/evidence/4b/4B1f2_BP_2740.pdf 4B.1.f.3 New Trustee Orientation http://www.westvalley.edu/committees/Accreditation/20 13/evidence/4b/4B1f.1_New_Trustee_Orientation_Model _Agenda.doc 4B.1.f.4 ACCJC presentation Accreditation and Trustee Roles and Responsibilities http://www.westvalley.edu/committees/accreditation/20 13/evidence/4b/accjc_accreditation_trustee_roles_resps_ 06_14_12.pdf 4B.1.f.5 Board ACCJC Workshop Documents http://www.westvalley.edu/committees/accreditation/20 13/evidence/4b/bot_accjc_workshop_documents.pdf 4B.1.f.6 CCLC Conference http://www.ccleague.org/i4a/pages/index.cfm?pageid=32 77 Standard IV: Leadership and Governance 466 [West Valley College Self Evaluation Report] March 2014 Standard IVB.1.g The governing board's self-evaluation processes for assessing board performance are clearly defined, implemented, and published in its policies and bylaws. Descriptive Summary District policy BP 2745 clearly defines a self-evaluation process for assessing board performance. (4B.1.g.1) The policy mandates that the Board, which includes the student trustees, shall participate in an annual board self-evaluation process. The purpose of the Board Self-Evaluation is to identify those areas that are working well and those that need improvement, as well as to increase communication and understanding among board members. As part of its annual self-evaluation process, the Board develops and approves annual performance goals, works toward those goals throughout the year, solicits constituent groups’ input regarding its performance as a Board, conducts an annual self-evaluation meeting, and develops goals for the next year. At its discretion, the Board may vary the timeline but is committed to completing an annual selfevaluation in a timely manner. The process of evaluation is recommended to and approved by the Board. In the spring of each year, the Board solicits constituent input regarding its performance during the academic year. (4B.1.g.2) Students, faculty, staff, and administrators, individually and through constituent groups, are encouraged to participate in an online survey that requests input regarding areas in which the Board: Is serving the District well in meeting its governance responsibilities to the community, students, and WVMCCD employees. Can improve its governance performance to better serve the community, students, and WVMCCD employees. Should focus future efforts to improve its effectiveness as the District’s governing body. In late summer or early fall, the Board conducts an annual self-evaluation at a public meeting at which it reviews the input provided by students, faculty, and staff via the spring survey; discusses and assesses its goals completion and overall performance as a Board over the past year; and begins development of goals for the upcoming year; goal development may take more than one meeting. Standard IV: Leadership and Governance 467 [West Valley College Self Evaluation Report] March 2014 In late summer or early fall of each year, the Board develops and adopts its selfevaluation goals for the upcoming year. (4B.1.g.3) The proposed goals are shared with District Council, the District’s highest-level participatory group, prior to adoption. Following approval, the Board’s annual performance goals are posted on the District website for information and coordination of goal-alignment and planning activities at the District and the Colleges. (4B.1.g.4) Self- Evaluation The Board meets this standard. The Board assesses itself annually at a regularly scheduled open board meeting. A board self-evaluation was discussed at the July 16, 2013 meeting. BP 2745 lays out the chronological benchmarks for the self-evaluation. Additionally, the Board is subject to penalties for standards violations set forth in California Education Code and California Government Code. (4B.1.g.5) Actionable Improvement Plans None. Evidence 4B.1.g.1 BP 2745 http://www.westvalley.edu/committees/accreditation/2013/ evidence/4b/bp_2745.pdf 4B.1.g.2 Board Evaluation Email http://westvalley.edu/committees/Accreditation/2013/evide nce/4b/Board_Evaluations/ 4B.1.g.3 Board Minutes re: goal development and approval http://www.westvalley.edu/committees/accreditation/2013/ evidence/4b/board_goal_approval.pdf 4B.1.g.4 Board Annual Goals http://wvm.edu/WorkArea/linkit.aspx?LinkIdentifier=id&Ite mID=6990 4B.1.g.5 Board of Trustees Selfevaluation 2013 http://www.westvalley.edu/committees/Accreditation/2013 /evidence/4b/BOT_Meeting_Agenda_Packet_2013-0716_page9.pdf Standard IVB.1.h The governing board has a code of ethics that includes a clearly defined policy for dealing with behavior that violates its code. Descriptive Summary On January 17, 2012, the WVMCCD Board of Trustees adopted a new Code of Ethics/ Standards of Practice replacing existing WVMCCD Policies 1.5.1, 1.5.2, and Standard IV: Leadership and Governance 468 [West Valley College Self Evaluation Report] March 2014 1.6.6. (4B.1.h.1) The new Code of Ethics can be found in Chapter 2, BP 2715 of the District Policies Manual. (4B.1.h.2) All Board members are committed to maintaining the highest standards in order to promote trust, confidence, and integrity in the working relationship between Trustees and staff. Other pertinent sections include Governing Board policy BP 2710 which covers areas relating to confidentiality, and conflict of interest. The Board performs a self-evaluation process to monitor performance and effectiveness every year. Additionally, the Board is subject to penalties for standards violations set forth in California Education Code and California Government Code. The policy reports the manner in which the violations will be addressed. Self-Evaluation The Board meets this standard. Actionable Improvement Plans None. Evidence 4B.1.h.1 Board of Trustees Meeting Minutes: January 17, 2012 http://www.westvalley.edu/committees/Accr editation/2013/evidence/1a/bot_mission_app roval.pdf 4B.1.h.2 BP 2715 http://www.westvalley.edu/committees/Accr editation/2013/evidence/4b/bp_2715.pdf Standard IVB.1.i The governing board is informed and involved in the accreditation process. Descriptive Summary In accordance with Board Policy 3200, the Chancellor works closely with the Board on Accreditation processes. (4B.1.i.1) The college President ensures that the Chancellor is informed about and involved in the college’s accreditation process. The Board provides input to Self-Study reports and approves the document, as well as Mid-term and Follow-up Reports. Accreditation updates were presented to the Board on November 19, 2013 and December 10, 2013. (4B.1.i.2) The Board of Trustees receives regular updates on the accreditation process and is involved in the Self-Evaluation and related reports and updates as noted in BP 3200. The Chancellor keeps the Board informed of approved accrediting organizations and the status of accreditations and ensures that the Board is involved in any Standard IV: Leadership and Governance 469 [West Valley College Self Evaluation Report] March 2014 accreditation process in which Board participation is required. The Chancellor also provides the Board with a summary of any accreditation report and any actions taken or to be taken in response to recommendations in an accreditation report. On June 19, 2012, the Board attended a workshop presented by ACCJC entitled Accreditation and Trustee Roles and Responsibilities. (4B.1.i.3) In addition to the valuable information in the presentation, the Board was also provided with several documents to assist them in their responsibilities in terms of accreditation. (4B.1.i.4) Self-Evaluation The Board meets this standard. The board gets involved throughout the Self-Study reporting and accreditation processes. Board certification of the Self-Study is scheduled on January 7, 2014. Actionable Improvement Plans None. Evidence 4B.1.i.1 Board Policy 3200 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4a/bp_ap_3200.pdf 4B.1.i.2 Board Accreditation Presentation – November 19, 2013 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4b/BOT_Accreditation_Presentat ion_WVC_11-19-13.pdf 4B.1.i.3 ACCJC Presentation Accreditation and Trustee Roles and Responsibilities http://www.westvalley.edu/committees/accreditati on/2013/evidence/4b/accjc_accreditation_trustee_r oles_resps_06_14_12.pdf 4B.1.i.4 Board ACCJC Workshop Documents http://www.westvalley.edu/committees/accreditati on/2013/evidence/4b/bot_accjc_workshop_docume nts.pdf Standard IVB.1.j The governing board has the responsibility for selecting and evaluating the district/system chief administrator (most often known as the chancellor) in a multi-college district/system or the college chief administrator (most often known as the president) in the case of a single college. The governing board delegates full responsibility and authority to him/her to implement and administer board policies without board interference and hold him/her accountable for the operation of the district/system or college respectively. In multi-college Standard IV: Leadership and Governance 470 [West Valley College Self Evaluation Report] March 2014 district/systems, the governing board establishes a clearly defined policy for selecting and evaluating the presidents of the college. Descriptive Summary The Board has established policy language addressing the District’s administrative organization, the Chancellor, and senior executive management evaluations. (4B.1.j.1) These policies include chancellor selection and succession (BP 2431), delegation of responsibilities BP 2430, and annual evaluation requirements (BP AP 2435). A national search for a new chancellor was conducted in spring 2012. The board led the search and followed an inclusive process that involved West Valley and Mission College students, faculty, and staff. A search committee composed of employees from West Valley College, Mission College, and the district, as well as community members, recommended four final candidates to the Board. The Board considered recommendations, interviewed finalists and selected the chancellor. In July 2012, a new chancellor began serving as the chief administrative officer for the district. Upon hiring, the board delegated to the chancellor the full responsibility and authority to implement and administer board policies. In accordance with Board Policy 2435, the Board of Trustees conducts an annual evaluation of the Chancellor. (4B.1.j.2) A process has been developed that fosters open communication, establishes clear direction, provides constructive and supportive feedback, and strengthens the Board/Chancellor relationship. The process includes the development of annual goals for the Chancellor, mid-year discussion of progress toward goals, an annual constituent survey regarding the Chancellor’s effectiveness as CEO, the Board’s completion of an evaluation instrument, and an annual evaluation and goal development meeting. The Chancellor’s evaluation, and all input into the evaluation, is confidential and takes place in Closed Session. The annual evaluation is generally completed by the end of June but may continue into July, and the goals adoption process is generally completed by August. The Board and Chancellor may vary the timeline and modify the process by mutual agreement, but are committed to completing an annual evaluation in a timely manner. When a new Chancellor is appointed by the Board and begins service with the District, he or she meets with the Board in Closed Session to discuss and develop annual goals. Standard IV: Leadership and Governance 471 [West Valley College Self Evaluation Report] March 2014 Generally, the Chancellor prepares a mid-year goals update and meets with the Board in early spring to discuss progress toward goals. In late spring, confidential input regarding the Chancellor’s effectiveness in a number of areas is requested from the Academic, Classified, and Student Senate Presidents of each college; the administrators and staff reporting directly to the Chancellor; and input from three to five members of the community selected by the Chancellor. (4B.1.j.3) This confidential input is gathered via an on-line survey designed to measure the Chancellor’s effectiveness in several areas, including leadership, collaboration, communication, fiscal management, and professionalism; community members are sent hard copies of the survey. Also in late spring, the Chancellor prepares a final report regarding his/her annual goals. The annual evaluation is usually a two-step process. At its first meeting in June, the Board meets with the Chancellor to discuss his/her final goals update and to review the confidential constituent input. Each Board member then completes a comprehensive CEO evaluation instrument designed to measure the Chancellor’s achievement of his/her goals and to rate professional characteristics including integrity, leadership, labor relations, fiscal management, relationship with the Board of Trustees, and community relations. The results are compiled and returned to the Board for review. At the second meeting in June, the Board meets with the Chancellor to provide evaluative feedback, to discuss and assess the previous year, to discuss the upcoming year, and to begin development of the Chancellor’s goals for the upcoming year. (4B.1.j.4) The Board delegates to the Chancellor the executive responsibility for administering policies adopted by the Board and executing all decisions of the Board requiring administrative action through BP 2430. (4B.1.j.5) In turn the Chancellor delegates authority to the college presidents for the development of educational and student services programs and operations of the college. The selection of the presidents of the college is administered through BP 7120. (4B.1.j.6) There is a clearly defined procedure for the evaluation of the President of West Valley College as articulated in AP 2435. (4B.1.j.7) The President is evaluated annually based on performance goals and objectives. The evaluation process includes input from the Academic, Classified, Student Senates, reporting staff and administrators, and three to five members of the community. Standard IV: Leadership and Governance 472 [West Valley College Self Evaluation Report] March 2014 Self-Evaluation The Board meets this standard. The current Chancellor has been in office since 2012. The Board of Trustees has been diligent in exercising its role in requiring accountability from the Chancellor for the operation of the district. Actionable Improvement Plans None. Evidence 4B.1.j.1 Board Policy 3100 – Organizational Structure http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/4B1j1_BP_3100.pdf 4B.1.j.2 Evaluation of the Chancellor http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/bp_2435.pdf 4B.1.j.3 Email of Evaluation Survey http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/chancellor_evaluation_email.pdf 4B.1.j.4 Board Minutes re: Chancellor evaluation and goals http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/board_minutes_chancellor_evaluation.pdf 4B.1.j.5 Delegation of Authority to the Chancellor http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/4B1j5_BP_2430.pdf 4B.1.j.6 Selection of the President – BP 7120 http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/bp_7120.pdf 4B.1.j.7 Evaluation of the President http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4b/ap_2435.pdf Standard IVB.2 The President has primary responsibility for the quality of the institution he/she leads. He/she provides effective leadership in planning, organizing, budgeting, selecting and developing personnel, and assessing institutional effectiveness. Descriptive Summary The current college president led West Valley College in an interim capacity during 2012-2013 and became a permanent president as of summer 2013. Since his arrival in 2012, the President has brought strong, stable, and collaborative leadership to West Valley College. The President is delegated authority per District Administrative Policy 2430. (4B.2.1) The President has the primary responsibility for institutional and academic leadership and for facilitating a working relationship among administrators, faculty, classified staff, students, and the district, as well as the community at large. The goal of the President is to work towards fulfillment of the college’s mission, goals, and objectives. Standard IV: Leadership and Governance 473 [West Valley College Self Evaluation Report] March 2014 The President is responsible for overseeing the college’s budget, always ensuring fiscal stability while also seeking ways to enhance outside funding and ensures that FTES, efficiency, and enrollment goals are met. (4B.2.2) Furthermore, the President is responsible for ensuring that district policies and procedures are implemented and followed. The role also requires working with college constituencies and the district to develop long-range planning and goals, all the while working in a climate of participatory governance. The position also entails academic leadership to ensure that the college meets the learning needs of its students and community. The President appropriately delegates authority to the college’s administrators, consistent with their responsibilities. (4B.2.3) The college has three vice president positions, reporting to the President, in the areas of Instruction, Student Services, and Administrative Services. At the next level of administration, a total of three deans, directors, and managers report to these vice presidents. These positions, and the operations of the administration, are described more fully in Standard IV.2.B below. The President utilizes the participatory governance process on a consistent and meaningful basis. West Valley College participatory governance process involves the participation of representatives from appropriate constituent groups who engage in open discussion and timely decision making. (4B.2.4) Through this process, the committees of the college plan, analyze, and dialogue in their respective fields of focus, making recommendations through the College Council to the college President. The College Council serves as the top participatory governance body and provides recommendations to the President on all major decisions. (4B.2.5) Members of College Council include representatives from Administration, Student Services Council, Division Chair Council/Performance Goals Council, Academic Senate, Classified Senate and the Associated Student Organization, as well as advisory ex-officio members. The President regularly and meaningfully involves the College Council and relevant committees in the earlier stages of planning and decision-making, soliciting the advice of its constituency representatives on matters of importance to the college. Self-Evaluation The college meets this standard. The college has been led by three presidents since the last accreditation with the most recent hire approved by the Board on May 22, 2013. (4B.2.6) Standard IV: Leadership and Governance 474 [West Valley College Self Evaluation Report] March 2014 Actionable Improvement Plans None. Evidence 4B.2.1 Administrative Policy 2430 http://www.westvalley.edu/committees/Accreditation /2013/evidence/4b/4B21_AP_2430.pdf 4B.2.2 Enrollment Goals http://www.westvalley.edu/committees/Accreditation /2013/evidence/1b/FAIT/13-14_WVC_FTES_goals_3-813.pdf 4B.2.3 Organizational Chart http://www.westvalley.edu/committees/Accreditation /2013/evidence/4b/wvmccd_org_chart_2012_13.pdf 4B.2.4 WVC Shared Decision Making Plan http://westvalley.edu/about/governance.html 4B.2.5 College Council Agendas and minutes http://www.westvalley.edu/committees/College_Coun cil/ 4B.2.6 Board Approval of New President http://www.westvalley.edu/committees/Accreditation /2013/evidence/4b/wvc_president_hire.pdf Standard IV: Leadership and Governance 475 [West Valley College Self Evaluation Report] March 2014 Standard IVB.2.a The President plans, oversees, and evaluates an administrative structure organized and staffed to reflect the institution's purposes, size, and complexity. He/she delegates authority to administrators and others consistent with their responsibilities, as appropriate. Descriptive Summary The President is responsible for the oversight of the college and all operations. To assist in the performance of these duties, the President delegates duties as appropriate. (4B.2.a.1) Three Vice Presidents, the Director of Research and Institutional Effectiveness, and the Director of Athletics report directly to the college president. The Vice President of Instruction is responsible for all instructional programs, curriculum, and Learning Resources including Distance Learning, Student Success Initiative, the Library and Learning Resource Center/Tutorial Center, and Community and Contract Education and Workforce Development. The Vice President of Student Services oversees Admissions and Records and its related functions, Financial Aid/Scholarships, Counseling, Student Development, EOP&S, DESP, SUCCESS, Puente, Veterans, and Trio programs. The vice president of Administrative Services is the chief finance and budget officer, responsible for budget and personnel, educational resources, emergency preparedness, and facilities including Measure C projects—technology resources and sustainability. West Valley College went two recent budget reduction processes in 2012-13 and in 2014-2015 academic year. Starting in spring 2013, the President began leading a college-wide inclusive and transparent discussion and planning relative to the reorganization of the college structure. (4B.2.a.2) This is a reflective process led by the president to review and analyze institution’s purposes, size, and complexity as an organization as the priorities are redefined at the State level for the California Community Colleges, as well as addressing recent enrollment decline Preliminary recommendation of the restructuring plan will be submitted to the District’s executive team in early spring 2014. The President and the college’s Executive Staff Council (President’s Cabinet) meet weekly to address college-wide concerns, and provide updates on all areas of college operations. The well-qualified executive management team strategizes plans and consults on all aspects of college operations. The Executive Staff Council consists of the following personnel: Standard IV: Leadership and Governance 476 [West Valley College Self Evaluation Report] March 2014 President (chair) Vice President of Instruction Vice President of Student Services Vice President of Administrative Services Dean of Instruction Dean of Career Programs and Workforce Development Dean of Student Services (4B.2.a.3) Led by the President, the Cabinet engages in bi-annual off-site retreats to assess current year’s goals and objectives and define goals and objectives for the subsequent academic year. In response to the recent decrease in funding provided to the statewide community college system, the number of executive staff members has been reduced and job responsibilities were restructured to effectively manage the college with fewer administrators. The President consistently communicates institutional values, goals, and priorities. He chairs and serves on key college committee such as the College Council. The President communicates regularly with the Governing Board in addition to attending regular board meetings. Self-Evaluation The college meets this standard. Most of the President’s Cabinet have been in their positions for over two years, providing the college stable leadership. The Cabinet works well together as a cohesive, proactive management team. Actionable Improvement Plans Continue to review and assess organizational structure to increase efficiency and effectiveness during the restructuring effort. Standard IV: Leadership and Governance 477 [West Valley College Self Evaluation Report] March 2014 Evidence 4B.2.a.1 WVC Organizational Chart http://www.westvalley.edu/committees/Accreditation /2013/evidence/4b/WVC_Organizational_Chart_Spring _2014.pdf 4B.2.a.2 FAIT Process http://westvalley.edu/committees/Accreditation/2013 /evidence/4b/FAIT_Process/ 4B.2.a.3 Shared Decision Making Plan – Executive Council http://westvalley.edu/about/governance.html Standard IVB.2.b The President guides institutional improvement of the teaching and learning environment by the following: • • • • establishing a collegial process that sets values, goals, and priorities; ensuring that evaluation and planning rely on high quality research and analysis on external and internal conditions; ensuring that educational planning is integrated with resource planning and distribution to achieve student learning outcomes; and establishing procedures to evaluate overall institutional planning and implementation efforts. Descriptive Summary The President has guided and supported the process of revising the college mission (4B.2.b.1), annual Goals and Objectives (4B.2.b.2) (i.e. values, goals and priorities), Educational and Facilities Master Plan (4B.2.b.3) (soon to be revised in 2014-2015), and the inception of the Student Success Team as one of the three critical components of Institutional Effectiveness. The college’s Integrated Planning and Resource Allocation process (4B.2.b.4) is also supported by the President and includes Program Review, Student Learning Outcome and Assessment, as well as the college resource allocation process. The college mission was revised in fall 2011 and adopted by the Board. The President continues to hold annual goals and objective setting sessions with the College Council where the previous year’s goals and objectives are reviewed, assessed, and discussed and the subsequent year’s goals and objectives are developed based on the college’s mission and priorities. (4B.2.b.5) With full support of the President, the Institutional Effectiveness framework was created in fall 2012, reviewed and approved by the college’s participatory Standard IV: Leadership and Governance 478 [West Valley College Self Evaluation Report] March 2014 governance process, as a roadmap for the college to focus on its priorities. (4B.2.b.6) It includes three components: Integrated Planning and Resource Allocation (PR, SLO/A, and Budget allocation process), Student Success Team, and Accreditation ensuring continuous sustainable institutional improvement. The establishment of the Student Success Act of 2012 gave West Valley College impetus to further emphasize its commitment to Student Success. The Student Success Team was established as part of the Institutional Effectiveness Framework and is an integration of formally existing committees: Basic Skills Advisory, Matriculation, and Student Equity and Success committees. (4B.2.b.7) This positioned the college to be ready for implementation of the Student Success Act of 2012 requirements, as well as focusing the college’s priority on teaching and learning. The President, in consultation with constituency groups, supported the establishment of a faculty Student Success Coordinator who will facilitate this process with the existing Student Success Team effective spring 2014. (4B.2.b.8) This team consists of faculty and administrators from Student Services and Instruction. The work team will consist of a combination of staff, faculty, administrators, and students. The President supports and strengthens the participatory governance processes by ensuring that the work of the College Council, the central recommending body in the process, is accessible with bi-monthly council agendas and minutes posted on the college’s website. (4B.2.b.9) The President also ensures that the college community understands the importance of the Institutional Effectiveness framework: Integrated Planning and Resource Allocation, Student Success Team, and Accreditation through its bi-monthly council agendas and minutes. The President leads the participatory governance process emphasizing a collegial environment which is well defined in the West Valley College Shared Decision Making Plan. (4B.2.b.10) The President led the college to engage in a data-driven culture using accurate analytical metrics to evaluate and plan college operations on all levels. The Director of Research, Planning, and Institutional Effectiveness directly reports to the President and also works closely with the Vice President of Instruction. The Director of Research, Planning, and Institutional Effectiveness provides Program Review, Student Learning Outcome and other base-line data for faculty and administrators. (4B.2.b.11) The newly instituted Scorecard data provided by the State Chancellor’s office is located on the homepage of the college website. (4B.2.b.12) The Student Success Coordinator and its team will continue to use data Standard IV: Leadership and Governance 479 [West Valley College Self Evaluation Report] March 2014 readily available to the college community and beyond. The President ensured that the Scorecard data was widely discussed through the participatory governance process and encouraged further discussion and planning using both quantitative and qualitative department data to review, analyze, and assess student success from a holistic perspective. Self-Evaluation The college meets this standard. Through appropriate planning and evaluation, the President guides institutional improvement of the teaching and learning environment. The President and the constituency groups at the college share a commitment to working together collaboratively to set values, goals, and priorities. The college constituency groups appoint representatives to existing college-wide committees. Actionable Improvement Plans None. Evidence 4B.2.b.1 WVC Mission http://www.westvalley.edu/mission.html 4B.2.b.2 WVC Annual Goals and Objectives http://www.westvalley.edu/committees/Accredi tation/documents/201314_go_matrix_10_28_13.pdf 4B.2.b.3 WVC Educational and Facilities Master Plan http://www.westvalley.edu/committees/Accredi tation/2013/evidence/3d/2009_wvc_educationa l_and_facilities_master_plan.pdf 4B.2.b.4 Integrated Planning and Resource Allocation Process http://www.westvalley.edu/committees/Accredi tation/integrated_planning_diagram.html 4B.2.b.5 College Council Retreat Agenda http://www.westvalley.edu/committees/College _Council/Documents/College_Council_Retreats/ 4B.2.b.6 Institutional Effectiveness Framework http://www.westvalley.edu/committees/Accredi tation/2013/evidence/recommendations/Institu tional_Effectivenss_SS_Team_11-6-12.pdf 4B.2.b.7 Student Success Team Framework http://www.westvalley.edu/committees/Accredi tation/student_success_diagram.html 4B.2.b.8 Student Success Coordinator http://www.westvalley.edu/committees/Accredi tation/2013/evidence/4b/Student_Success_Coor dinator.pdf 4B.2.b.9 College Council Agendas and Minutes http://www.westvalley.edu/committees/College _Council/ Standard IV: Leadership and Governance 480 [West Valley College Self Evaluation Report] March 2014 4B.2.b.10 West Valley College Shared Decision Making Plan http://westvalley.edu/about/governance.html 4B.2.b.11 Office of Institutional Research and Planning http://www.westvalley.edu/research/ 4B.2.b.12 Student Success Scorecard http://scorecard.cccco.edu/scorecardrates.aspx? CollegeID=493 Standard IVB.2.c The President assures the implementation of statutes, regulations, and governing board policies and assures that institutional practices are consistent with institutional mission and policies. Descriptive Summary The President assures the implementation of statutes, regulations, and governing board policies and assures that institutional practices are consistent with institutional mission and policies through various methods. The President meets with the Executive Management Team (EMT) of the district and of the college to discuss these matters and issues of consistency and effectiveness of implementation. The President meets weekly with the College Cabinet (3 Vice Presidents and Deans). In addition, the President and his staff are in regular contact with the State Chancellor’s Office. The Vice President of Instruction is active on the state-wide Implementation and Oversight Committee for The Student Transfer Achievement Reform Act (SB 1440), and the Vice President of Student Services is active on the state-wide Student Success Task Force focusing on Recommendation #4—Aligning Courses to meet Student Needs and Basic Skills etools Task Force all of which provide access to information on pending changes or additions to the state statues, initiatives, and/or regulations that could potentially impact the college. Board Policy 2430 designates the Chancellor as the sole employee and Chief Executive of the district. (4B.2.c.1) The policy in effect gives the Chancellor executive responsibility of administrating the policies adopted by the Board. The President may delegate any powers of duties entrusted to his office by the Board, but he is specifically responsible to the Chancellor for the execution of such delegated duties and powers. The Chancellor is empowered to reasonably interpret Board Policy, and in some situations where there is no Board direction, the Standard IV: Leadership and Governance 481 [West Valley College Self Evaluation Report] March 2014 Chancellor has the power to carry out actions to address problems or issues that affect the district. Self-Evaluation The college meets this standard. The President and his staff ensure that they are informed about state statutes, regulations, and board policies and communicate these in staff meetings and participatory governance groups, and that law and policies are adhered to in practice. All college work is based upon the college mission and the Educational Master Plan, which also includes the college’s annual Goals and Objectives and metrics. (4B.2.c.2, 3) Feedback is incorporated into the participatory governance process on a regular basis. Actionable Improvement Plans None. Evidence 4B.2.c.1 Board Policy 2430 http://www.westvalley.edu/committees/Accreditation/2013/eviden ce/4b/4B1j5_BP_2430.pdf 4B.2.c.2 Educational and Facilities Master Plan http://www.westvalley.edu/committees/Accreditation/2013/eviden ce/3d/2009_wvc_educational_and_facilities_master_plan.pdf 4B.2.c.3 Annual Goals and Objectives http://www.westvalley.edu/committees/Accreditation/goals_objecti ves.html Standard IVB.2.d The President effectively controls budget and expenditures. Descriptive Summary The President efficiently manages fiscal resources under his supervision. Working with the Vice President of Administrative Services and college administrative services personnel, the President helps bring together the many pieces that comprise the college budget. Priorities are set through institutional planning, beginning with the college’s annual Goals and Objectives, which define its goals for all student learning programs and services. (4B.2.d.1) To fulfill its goals, as part of the Integrated Planning and Resource Allocation process, the college engages in additional planning and evaluation to fully understand its needs, including Program Review (4B.2.d.2), Student Learning Outcome and Assessment (4B.2.d.3), and the Educational and Facilities Master Plan. (4B.2.d.4) In fall 2013, the college’s budget Standard IV: Leadership and Governance 482 [West Valley College Self Evaluation Report] March 2014 planning and allocation process was further developed and adopted by the participatory governance groups making the college’s Integrated Planning and Resource Allocation Plan a year-long continuous process. (4B.2.d.5) The Budget and Resource Advisory Council (BRAC) is a participatory sub-committee of the College Council, comprised of representation from the Academic Senate, Classified Senate, Associate Students Organization (ASO) Student Senate, and college administration. Based on the college mission, goals, and objectives, as well as informed by Program Review, the BRAC reviews and evaluates budget and resource requests for the coming fiscal year. The product of the BRAC’s efforts is an advisory report accompanying the college’s proposed tentative budget, presented to the College Council and President. Similarly, the BRAC reviews and advises College Council for the college’s Final Budget. Self-Evaluation The college meets this standard. The process is an effective and inclusive method of controlling the budget due to a broad representation of faculty, staff, administration, and students who extensively study and evaluate the programs as part of the college’s Integrated Planning and Resource Allocation process. This allows the College Council and President to make informed decisions. The President effectively controls budget and expenditures in presenting balanced budgets to the district. Actionable Improvement Plans None. Evidence 4B.2.d.1 Annual Goals and Objectives http://www.westvalley.edu/committees/Accreditation/g oals_objectives.html 4B.2.d.2 Program Review http://www.westvalley.edu/committees/programreview/ 4B.2.d.3 SLO/A and Assessment http://www.westvalley.edu/committees/Student_Learni ng_Outcomes/ 4B.2.d.4 Educational and Facilities Master Plan http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/2009_wvc_educational_and_facilities_ master_plan.pdf 4B.2.d.5 Budget and Resource Allocation Council document http://www.westvalley.edu/committees/Accreditation/2 013/evidence/3d/brac_12_17_13.pdf Standard IV: Leadership and Governance 483 [West Valley College Self Evaluation Report] March 2014 Standard IVB.2.e The President works and communicates effectively with the communities served by the institution. Descriptive Summary The President frequently attends community meetings, holds Town Hall meetings and e-mails faculty and staff to communicate important information or discuss community college issues. (4B.2.e.1) The President is deeply committed to keeping the local communities informed about West Valley College, as illustrated by his involvement with a variety of organizations. The President participates in the Rotary Clubs of Saratoga and Campbell, and maintains memberships to the Chambers of Commerce for Saratoga, Los Gatos, and Campbell. The President frequently participates with surrounding City Councils and four-year institutions. The college hosts an annual Saratoga Chamber of Commerce mixer, and in 2012, the college hosted a joint mixer including the Scotts Valley, Los Gatos, Campbell, and Saratoga Chambers of Commerce in the new campus center. The President participates in the logistics of the annual Saratoga Rotary Art Show (4B.2.e.2), hosted on the West Valley Campus and with a portion of the wine sale proceeds donated to support the college. The President actively supports the college's efforts to establish "Entrepreneurship" as a core competency and an institutional value for the college community and its students. To this end, the president advocates for the following important entrepreneurship activities: college membership in the National Association of Community College Entrepreneurs (NACCE); college sponsorship of the Silicon Valley StartUp Cup Business Model coaching sessions and competitions; and a growing partnership with the Kauffmann Foundation, the nation's premier educational organization for entrepreneurship. The college hosts regular community events promoting entrepreneurship, innovative business opportunities, and global business partnerships. (4B.2.e.3) The President meets quarterly with the City of Saratoga Manager and local superintendents and principals of the Campbell and Saratoga/Los Gatos High School Districts. West Valley has a strong Middle College Program, and hosts an annual High School Counselors’ conference. The President serves on the West Valley Mission Foundation Board and collaborates with district and college personnel and Foundation Board members promoting college programs and services while raising money for special projects on campus. (4B.2.e.4) The most notable example of this Standard IV: Leadership and Governance 484 [West Valley College Self Evaluation Report] March 2014 being a gift from a private donor in the amount of $3.5 million given in 2012-2013 toward the renovation of the planetarium, and its promotion to the local community once completed. The President’s office is heavily involved in planning and hosting special fundraising events for specific academic programs at the college which are open to the public: Musical Theater Galas, and a Harvest Festival held at a local winery. (4B.2.e.5) The college hosts a weekly Saratoga Farmers’ Market, annual American Heart Association Heart Walk, the annual “Clash” high school debate competition, and supports the participation of college faculty and staff on a Leukemia Lymphoma Walk-For-A-Cure team. Local neighbors and community members receive invitations from the president’s office for ribbon-cutting ceremonies for new and renovated buildings on campus, enabling them to better understand how their community-supported Measures H and C bond funding has been used to upgrade our facilities and infrastructure. Self-Evaluation The college meets this standard. The President communicates extensively with the college community in various formats. The President is also involved in a wide variety of community and business partnerships. Actionable Improvement Plans None. Evidence 4B.2.e.1 Town Hall Meetings emails etc. http://www.westvalley.edu/committees/Accredit ation/2013/evidence/1b/FAIT/FAIT_Town_Hall_M eeting_Announcement_10-24-13.pdf 4B.2.e.2 Rotary Art Show http://www.westvalley.edu/committees/Accredit ation/2013/evidence/4b/Rotary_Art_Show.pdf 4B.2.e.3 Start Up Cup http://siliconvalley.startupcup.com/ 4B.2.e.4 West Valley Mission Foundation http://www.wvm.edu/foundation/ 4B.2.e.5 Musical Theater Gala http://www.westvalley.edu/committees/Accredit ation/2013/evidence/2b/sweet_charity.pdf Standard IV: Leadership and Governance 485 [West Valley College Self Evaluation Report] March 2014 Standard IVB.3 In multi-college districts or systems, the district/system provides primary leadership in setting and communicating expectations of educational excellence and integrity throughout the district/system and assures support for the effective operation of the colleges. It establishes clearly defined roles of authority and responsibility between the colleges and the district/system and acts as the liaison between the colleges and the governing board. Standard IVB.3.a The district/system clearly delineates and communicates the operational responsibilities and functions of the district/system from those of the colleges and consistently adheres to this delineation in practice. Descriptive Summary The district does not have specific policies on the delineation between its operations and those of the colleges, but the separate nature of these responsibilities and functions is clearly communicated to the college community, district personnel, and the public through the West Valley Mission Community College (WVMCCD) Organizational Chart. (4B.3.a.1) This chart maps out the structures of the district office and both colleges and is displayed prominently on the district website. In addition, the district-college delineation is clearly communicated through other published materials, structures, and practices. The role of each institution are regularly discussed and communicated between the district and colleges at the weekly with the district Executive Management Team (EMT) meetings as well as in district committee meetings and other discussions. An Organizational Review and a new annual Goals and Objectives for both colleges completed since the last accreditation process further articulate responsibilities. (4B.3.a.2, 3) Regular meetings of the EMT and district participatory governance groups, such as District Council, reinforce and help maintain clarity in the area of responsibility delineation. In preparation for this Self Study, the college and district jointly developed the District Function Map. (4B.3.a.4) This matrix was developed and agreed upon in several meetings between the college accreditation co-chairs and district administrators, including the Chancellor, the Vice Chancellors of Administrative Services and Human Resources. The West Valley College Accreditation Steering Committee reviewed, approved, and followed the District Function Map as a guide Standard IV: Leadership and Governance 486 [West Valley College Self Evaluation Report] March 2014 for the appropriate division of responsibilities during the preparation of this Self Study. Self-Evaluation The college meets this standard. The delineation of district-college operation is clearly communicated in published materials, structures, and practices. Discussions are ongoing about further clarifying these roles. Actionable Improvement Plans None Evidence 4B.3.a.1 WVMCCD Organizational Chart http://www.westvalley.edu/committees/Accredit ation/2013/evidence/4b/wvmccd_org_chart_201 2_13.pdf 4B.3.a.2 Organizational Review http://www.westvalley.edu/commitees/Accredita tion/2013/evidence/1b/ccbt_report.pdf 4B.3.a.3 Goals and Objectives http://www.westvalley.edu/committees/Accredit ation/goals_objectives.html 4B.3.a.4 District Function Map http://www.westvalley.edu/committees/Accredit ation/2013/evidence/4b/DIST_DISJ_Functional_M ap_Table_20121017_final.pdf Standard IVB.3.b The district/system provides effective services that support the colleges in their missions and functions. Descriptive Summary The district provides centralized support for the colleges (West Valley College and Mission College) in the areas of Human Resources, Information Systems (IS), Administrative (Fiscal) Services, Payroll Services, Purchasing, Reprographic Services, Business Services, Facility Operation and Services, and Campus Police Services. (4B.3.b.1) The district services provide infrastructure and support to the colleges that allows effective teaching and learning services to students in the district. The Chancellor has ultimate oversight for the district and at the same time provides leadership to the colleges and support to the Board of Trustees. Standard IV: Leadership and Governance 487 [West Valley College Self Evaluation Report] March 2014 Chapters 6 and 7 of District policy explicitly address the provision of comprehensive services to each college and the central offices of the district. (4B.3.b.2) Centralized services include the following: Advancement Office District Police Facilities, Construction and Maintenance Fiscal Services General Services Human Resources Information Systems Public Information The Vice Chancellor of Administrative Services reports directly to the Chancellor and oversees Fiscal Services and Facilities and Operation Services. Fiscal Services includes Accounting, Budget, , finance, grants, payroll, Police and risk management. (4B.3.b.3) Facilities provide centralized support to both colleges in the areas of engineering, facilities planning, and construction management services, Custodial and Maintenance and Grounds. (4B.3.b.4) Human Resources is currently headed by the interim Associate Vice Chancellor, who reports directly to the Chancellor. (4B.3.b.5) The position oversees the areas of employment services, retirement services, benefit services, and the collective bargaining process. The Associate Vice Chancellor of Human Resources serves as the chief negotiation officer for the district The IS department was directly reporting to the Vice Chancellor of Administrative Services until spring 2013; however, the reporting structure changed, and it is now directly reporting to the Chancellor. The director of this unit is directly responsible for providing technology services and support throughout the district, and advises the Chancellor on district wide technology decisions. Self-Evaluation The college meets this standard. The district provides support in the areas of Administrative and Business Services, Human Resources, Information Systems, Fiscal Services, Payroll services, Purchasing, and Campus Police Services. Face-toface meetings between executives, presidents, and directors provide an opportunity for dialogue regarding these district services to the colleges. Standard IV: Leadership and Governance 488 [West Valley College Self Evaluation Report] March 2014 District Services had key leadership changes in the last two years. A new Chancellor arrived in July 2012; the Associate Vice Chancellor of Human Resources has been occupied by a temporary and interim individual since July 2012. Actionable Improvement Plans • Deeply and critically examine and raise the standard of operations within the Information Systems (IS) unit at the district. Evidence 4B.3.b.1 WVMCCD Organizational Chart 4B.3.b.2 WVMCCD Board Policy - Chapters 6 and 7 http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4b/wvmccd_org_chart_2012_13.pd f http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4b/4B3b2_BP_CH6.pdf http://www.westvalley.edu/committees/Accreditatio n/2013/evidence/4b/4B3b2_BP_CH6.pdf 4B.3.b.3 Vice Chancellor of Administrative Services 4B.3.b.4 Facilities Department http://wvm.edu/group.aspx?id=176&linkidentifier=id &itemid=176 4B.3.b.5 Human Resources http://wvm.edu/group.aspx?id=178&linkidentifier=id &itemid=178 http://wvm.edu/content.aspx?id=3793 Standard IVB.3.c The district/system provides fair distribution of resources that are adequate to support the effective operations of the colleges. Descriptive Summary The college adheres to a district-wide resource allocation model that ensures fair and adequate distribution of resources. This allocation model was created and implemented by the district and colleges through the participatory governance process. Since the November 2007 Accreditation Self-Study, the Budget Allocation Model Subcommittee (BAMS) continued its task of reviewing the district’s allocation model, under the direction of the highest district participatory governance body pertaining to budget, the District Budget Advisory Council (DBAC). (4B.3.c.1) This process was delayed temporarily by an administrative turnover in the district Vice Chancellor of Administrative Services. However, an arrival of a permanent and seasoned Vice Chancellor of Administrative Services in spring 2009 reestablished Standard IV: Leadership and Governance 489 [West Valley College Self Evaluation Report] March 2014 stability in the district administrative services and enabled the district to continue its review of the allocation model. In March 2009, the BAMS subcommittee presented three alternative budget allocation models to DBAC for consideration: the current allocation model, the three-year rolling average model, and the Revenue Sharing by Activity Code (RSAC) model. A fourth model suggested by a previous interim vice chancellor offered a compromise between the RSAC and three-year rolling average models. This fourth model was not fully developed and was discarded. DBAC was unable to reach agreement, and the review was taken up by the new permanent Vice Chancellor of Administrative Services in May 2009. The Vice Chancellor has since reviewed all of the proposed models and deemed the first two, the current allocation model and the three-year rolling average model, for consideration. He has also recommended an alternative model, which is to modify the current allocation model to align with the SB 361 allocation method for community colleges. This methodology was discussed at DBAC during the 2009/10 academic year. The goal for fall 2010 was to run simulations using the SB 361 methodology and to develop the allocation model to be used for the development of the 2011-12 budget. In January 2012, the District Budget Advisory Council (DBAC) merged with the District Council. (4B.3.c.2) The District Council (DC) is a district-wide organization that meets on bi-monthly to advise the Chancellor and Vice Chancellor of Administrative Services in all areas related to the budget and financial functioning of the district. (4B.3.c.3) Since the last accreditation process in 2007, a new resource allocation model has implemented in the 2013-14 budget year. (4B.3.c.4) This model represents the culmination of efforts over many years to improve upon the budget model that was utilized for over fifteen years. Most recently, a Resource Allocation Model Task Force spent more than a year reviewing and fine-tuning the model that was approved in concept by the District Council in fall 2011. (4B.3.c.5) The newly identified allocation model will be assessed by the District Council in spring 2014. Self-Evaluation The college meets this standard. Standard IV: Leadership and Governance 490 [West Valley College Self Evaluation Report] March 2014 The revised Resource Allocation Model (RAM) was presented to the District Council and approved in spring 2013. In conjunction, the Associate Faculty Funding Model was revised. One of the biggest changes to the college’s allocation structure is in the area of associate faculty funding. It was determined that the district had not been budgeting adequately for associate faculty costs. Based on this, associate faculty funding was reviewed and changed to a higher compensation step. (4B.3.c.6) Another significant change to the resource allocation model was in the distribution of funds between the two colleges in the District. Due to a disparity in FTES, the fair and equitable distribution of resources between the colleges is now 47% to Mission College and 53% to West Valley College. This change in resource allocation has been mitigated via an adjustment to the allocation of non-resident tuition (which is distributed via actual representation levels). Actionable Improvement Plans None. Evidence 4B.3.c.1 District Budget Advisory Committee http://wvm.edu/group.aspx?id=56 4B.3.c.2 District Council Operating Principles http://www.westvalley.edu/committees/Accreditation/2013/ evidence/4a/district_council_operating_principles.pdf 4B.3.c.3 Resource Allocation Model http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3d/resource_allocation_model_01_31_13.pdf 4B.3.c.4 District Council Minutes 2011-12 re: new resource allocation model http://www.wvm.edu/WorkArea/DownloadAsset.aspx?id=65 13 4B.3.c.5 District Council RAM approval http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3d/dc_ram_minutes.pdf 4B.3.c.6 Associate Faculty Funding Model http://www.westvalley.edu/committees/Accreditation/2013/ evidence/3d/assoc_faculty_funding_model.pdf Standard IVB.3.d The district/system effectively controls its expenditures. Descriptive Summary The district has shown that it has effectively controlled its expenditures maintaining a reserve of 5% regardless of the negative impact imposed by the recent severe state budget reductions in 2010- 12 and 2011-12. Standard IV: Leadership and Governance 491 [West Valley College Self Evaluation Report] March 2014 The district reviews and reports its actual expenditures on a quarterly basis to the Board of Trustees following District Council review. This quarterly report (CCFS 311) is also submitted to the State Chancellor’s Office. (4B.3.d.1) Budget adjustments are also submitted quarterly for transfers between major expenditure classifications in accordance with CCR Section 58307. Alignment of budget to actual expenditures alleviates the large potential variances that would result in a larger than expected fund balance. A detailed review of expenditures by the college for all funds is presented to the Board of Trustees halfway through the fiscal year. (4B.3.d.2) Additionally, all warrants and purchase orders are reviewed and approved by the Board action on a bimonthly basis. The district annually publishes financial reports, including an Adopted Budget, an Annual Financial and Budget Report, and an Audited Financial Statement, on the district’s website. (4B.3.d.3, 4) At the end of each fiscal year, an independent certified public accounting firm audits West Valley Mission Community College District’s financial statements. (4B.3.d.5) Self-Evaluation The college meets this standard. The college schedules its budgetary planning in accordance with the district's published budget calendar. The district reviews each college’s budgetary plans to ensure compliance with district guidelines and solvency. Since 2009, the college has conducted structured budgetary reduction planning each academic year to help eliminate over $2 million in costs. While the district provides guidance to the college on the amount of reductions, each college, through College Council, independently determines how and where to make the fiscal cuts. This budgetary reduction planning has been done every year since the fall of 2009. The district has held open forums with the campus community to address budgetary crises, and to help each college understand the budget picture, statewide budgetary issues, and the budgetary planning process. Actionable Improvement Plans None. Evidence 4B.3.d.1 Quarterly and Annual 311 Reports http://wvm.edu/documents.aspx?fid=26578&doc=26580&year =0 Standard IV: Leadership and Governance 492 [West Valley College Self Evaluation Report] March 2014 4B.3.d.2 College Expenditure Report to the Board 4B.3.d.3 Budget Services Documents http://wvm.edu/documents.aspx?fid=26638&doc=26640&year =2014 4B.3.d.4 Fiscal Services Documents http://wvm.edu/documents.aspx?fid=26578&doc=26580&year =2013 4B.3.d.5 Audit Reports http://wvm.edu/WorkArea/DownloadAsset.aspx?id=7122 http://wvm.edu/WorkArea/DownloadAsset.aspx?id=6506 Standard IVB.3.e The chancellor gives full responsibility and authority to the presidents of the colleges to implement and administer delegated district/system policies without his/her interference and holds them accountable for the operation of the colleges. Descriptive Summary Board Policy 2430 (Chancellor as Executive Officer of the Board) states the Chancellor has the “executive responsibility for administering the policies adopted by the Board.” (4B.3.e.1) Further, Board Policy 2430 states: “The Chancellor may delegate to authorized personnel of the District any powers and duties entrusted to him/her by the Board, but the Chancellor will be responsible to the Board for the execution of such delegated powers and duties.” Likewise, Administrative Procedure 2430 asserts “the Presidents of the Colleges are responsible to the Chancellor for the development of all aspects of the educational and student services program at their Colleges and for the administration and operations of the Colleges.” (4B.3.e.2) In accordance with the Board Policies sited above, the college presidents have the full authority to implement district policies as described in the district rules and regulations of the West valley Mission Community College District. The Chancellor gives the Presidents this authority and holds the Presidents accountable for the operation and overall performance of the colleges based on an annual evaluation process. This evaluation is based on the goals and objectives that the President establishes, and they are assessed by the Chancellor and the Board of Trustees. The current Chancellor has been with the district since summer 2012 and worked closely with West Valley College president. Since the current West Valley College president held an Associate Vice Chancellor of Human Resources within the district prior to assuming his current role, his breath of knowledge and experience concerning district operations and the Board which provides an even more Standard IV: Leadership and Governance 493 [West Valley College Self Evaluation Report] March 2014 collaborative working relationship with the current Chancellor who is new to the California Community College system. Self -Evaluation The college meets this standard. Roles and responsibilities, including those of the Chancellor as they relate to the operational autonomy of the President, are illustrated in the functional map included in the introduction to the Self-Study and adhered to in practice. Actionable Improvement Plans None. Evidence 4B.3.e.1 Board Policy 2430 http://www.westvalley.edu/committees/Accredi tation/2013/evidence/4b/4B3e1_BP_2430.pdf 4B.3.e.2 Administrative Procedure 2430 http://www.westvalley.edu/committees/Accredi tation/2013/evidence/4b/4B3e2_AP_2430.pdf Standard IVB.3.f The district/system acts as the liaison between the colleges and the governing board. The district/system and the colleges use effective methods of communication, and they exchange information in a timely manner. Descriptive Summary The Chancellor serves as the CEO of the district, and positions himself as the liaison between the colleges and the governing board. All college matters are presented to the Board by the Chancellor unless otherwise requested by the Board. The district system and the colleges use effective methods of communication, and they exchange information in a timely manner to the Board via electronic postings and printed documents that are disseminated by centralized offices in the district. The District Council (4B.3.f.1), an advisory council for the Chancellor, is the primary means through which the district acts as liaison between the Board and the colleges. (4B.3.f.2) The Chancellor communicates District Council recommendations to the Board. The President meets weekly with the District Executive Management Team. Information is communicated in both directions at these meetings, so that the district is made aware of the college’s priorities and needs while district information Standard IV: Leadership and Governance 494 [West Valley College Self Evaluation Report] March 2014 is shared with the college president. Through the participatory governance structure and the college administration, the President then communicates any relevant information appropriately throughout the college community. Specific informational items also may be shared at All College Day, in college-wide updates and forums, and via e-mail messages as appropriate. In addition, all members of the senior executive staff of the college and district attend most Board of Trustees meetings bi-monthly positioning them to communicate relevant information to their respective communities. Since 2009 the former Chancellor organized the “Chancellor Roundtable” on a bimonthly basis with the Academic Senate Presidents, the Classified Senate Presidents, and, since 2012, Associated Students Organization representatives to discuss matters of concern affecting the various constituency groups. (4B.3.f.3) The purpose of the Roundtable is to facilitate direct communication between campus leadership and the Chancellor. It is a forum for any party to air concerns and to discuss possible problems. It is also an opportunity for the Chancellor to inform the campus leadership of upcoming issues/events. The Chancellor then takes relevant information from these forums as appropriate to the District Council for further discussion and/or review prior to communicating with the Board. The District Academic Senate (DAS) was reformed and its constitution rewritten in the fall of 2011. (4B.3.f.4) Prior to that time the DAS had not met for a number of years. The DAS membership consists of an equal number of Senators from each college's Academic Senate. The purpose of the DAS is to provide a common voice to the Board of Trustees on district-wide faculty issues that fall within the purview of the Academic Senates. DAS meets on average 1 to 2 times a semester. The revised constitution specifies that if each college's Senate adopts an identical resolution, the combined votes of both senates would constitute an action of the District Academic Senate. (4B.3.f.5) Self- Evaluation The district meets this standard. After each board meeting, the Chancellor sends the “Board Meeting Highlights” via district-wide e-mail along with agendas and approved minutes posted to the Board webpage. (4B.3.f.5) Both the Chancellor and the President periodically e-mail important information to faculty and staff. In the spring of 2013, a newly redefined District Enrollment Management Committee (DEMC) was established as a formal standing subcommittee of District Council to serve in an advisory role to District Council. (4B.3.f.6) The purpose of this Standard IV: Leadership and Governance 495 [West Valley College Self Evaluation Report] March 2014 committee is to help guide both the district and the colleges on managing enrollments in a strategic manner with student success at its core priority. Actionable Improvement Plans Ensure that the Enrollment Management Committee is institutionalized to provide effective and continual advice to District Council regarding enrollment management issues. Evidence 4B.3.f.1 District Council http://wvm.edu/group.aspx?id=58 4B.3.f.2 District Council Operating Principles http://www.westvalley.edu/committees/Accreditation/2013/e vidence/4a/district_council_operating_principles.pdf 4B.3.f.3 Chancellor Roundtable with Academic Senates http://www.westvalley.edu/committees/Accreditation/2013/e vidence/4b/SENATE_ROUNDTABLE_AGENDA_May_26_2010.d oc http://www.westvalley.edu/committees/Accreditation/2013/e vidence/4b/Senate_Roundtable_Formation_Memo_6-503.doc 4B.3.f.4 District Academic Senate Constitution http://www.missioncollege.org/senate/documents/DAS_Const itution_DRAFT_2010-12-08.pdf 4B.3.f.5 District Academic Senate Minutes http://www.missioncollege.org/senate/district_as.html 4B.3.f.6 District Enrollment Management Committee http://www.westvalley.edu/committees/Accreditation/2013/e vidence/3d/District_Enrollment_Management_Committee/ Standard IVB.3.g The district/system regularly evaluates district/system role delineation and governance and decision-making structures and processes to assure their integrity and effectiveness in assisting the colleges in meeting educational goals. The district/system widely communicates the results of these evaluations and uses them as the basis for improvement. Descriptive Summary Board Policy 2510 covers the roles and responsibilities of the Academic Senate, Classified Senate and Associated Student Organization governance groups in local decision making. (4B.3.g.1) Standard IV: Leadership and Governance 496 [West Valley College Self Evaluation Report] March 2014 Pursuant to Board Policy 3100 (4B.3.g.2), the district maintains an organizational chart identifying the district decision-making processes and the coordination between Central Services and the colleges. (4B.3.g.3) The district and the college most recently examined roles of the district and the colleges in its draft district functional map created in spring 2012 as preparation for this Self-Study. The district regularly reviews its role delineation, governance, and decision-making structures through the review and revision of the Board Policy Manual, which was overhauled in 2012 to align the policies with statewide standards. (4B.3.g.4) The district also regularly works on updating strategic plans—the most recent of which was developed after obtaining recommendations from an organizational review study conducted by the California Collegiate Brain Trust in 2009. (4B.3.g.5) The District Council (DC), the Chancellor’s advisory council, is the final step in district participatory governance; it advises the Chancellor on institutional planning, budgeting, and governance policies and procedures. (4B.3.g.6) DC follows a set of adopted operating principles to guide the meetings and discussions. (4B.3.g.7) At the beginning of every semester, the DC facilitator provides an orientation session regarding the operating principles to acquaint new members of DC, and to provide a refresher to incumbent DC members. All of the DC Operating Principles are posted on the district’s website to make the DC's proceedings transparent. Additionally, DC meetings are open to the public and all members of the campus community are notified of every upcoming DC meeting. The District Council and District Administrative Services Council engage in regular review, as often as twice annually, of their own operating principles and procedures as mandated by the District Council Operating Principles and routine practice. Outcomes of such assessments are brought back to the college for review, discussion, and further assessment and incorporated into the college’s annual goals and objectives. (4B.3.g.8) Self-Evaluation The college meets this standard. The evaluation of the district’s structure is addressed in its functional map document located at the beginning of this report. The annual goals and objectives development process has been broadly disseminated to all constituent representatives. Further, the annual college and district goals are widely disseminated across campus each year to ensure the college community is informed of the annual goals that are in alignment with the district-wide goals. The college develops the annual goals each fall during a College Standard IV: Leadership and Governance 497 [West Valley College Self Evaluation Report] March 2014 Council retreat. Subsequent to the retreat, there are multiple readings of the proposed goals at successive College Council meetings that are open to the public. The college’s participatory governance and constituency groups use the annual goals and objectives as their common priorities and roadmap to develop their own committee focus, priorities, and/or goals and objectives. Additionally, the college community is informed of all upcoming College Council meetings, including those where college goals are discussed and potentially adopted. Actionable Improvement Plans None. Evidence 4B.3.g.1 Board Policy 2510 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4b/4B3g1_BP_2510.pdf 4B.3.g.2 Board Policy 3100 http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4b/4B3g2_BP_3100.pdf 4B.3.g.3 WVMCCD Organizational Chart http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4b/wvmccd_org_chart_2012_13. pdf 4B.3.g.4 WVMCCD Board Policy Manual http://www.wvm.edu/documents.aspx?fid=26324& doc=26745&year=0&excludeyear=1 4B.3.g.5 California Collegiate Brain Trust Report http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4b/california_collegiate_brain_tr ust_report_12_08.pdf 4B.3.g.6 District Council Webpage http://www.wvm.edu/group.aspx?id=58 4B.3.g.7 District Council Operating Principles http://www.westvalley.edu/committees/Accreditati on/2013/evidence/4a/district_council_operating_pri nciples.pdf 4B.3.g.8 WVC Goals and Objectives http://www.westvalley.edu/committees/Accreditati on/goals_objectives.html Standard IV: Leadership and Governance 498