Michael D. Nelson
108 Shimmer Pond Ct
Madison, AL 35757
Cell: (256) 424-3965
Home: (256) 325-9546
Email: mnelsonjr5@gmail.com
SUMMARY OF QUALIFICATIONS
 A dedicated professional who sees tasks through to completion. An innate ability to work quickly and efficiently, while effectively
producing and communicating results
 Effective leadership, skilled in enlisting the support of all team members in aligning with project and organizational goals
 Excellent problem solver, able to quickly grasp complex systems and identify opportunities for improvements and resolution of
critical issues
 6 Years of Active Duty Air Force officer leadership experience specializing in program management, engineering and equipment
integration
EXPERIENCE
Quality Assurance Inspector CVRS Telecommunications (June 2012- Present)
 Responsible for inspecting the quality of Cable installation for Cable provider
 Ensure equipment properly installed
 Provide daily reports using analysis from field audits to track compliance with industry standards and updates to system
Project Manager Consultant, Bob’s Elite Builders (Nov 2010- Present)
 Provides oversight and leadership in executing projects from planning to completion
 Planning, developing and executing schedules to ensure timely completion of projects
Tech-Support Customer Service Representative, Verizon Wireless (Mar 2009 – Oct 2010)
 Interact with customers to provide information in response to inquiries about products and services
 Use automated information systems to analyze customer situations and clearly communicate issue resolutions
 Research and resolve complaints regarding unsatisfactory wireless service or billing discrepancies
Area Manager, Tek-Collect (Nov 2007 – Mar 2009)
 Developed business-to-business sales for North Alabama companies, colleges, and hospitals for multi-million dollar collection
software program
 Managed software, setup, implementation and training for over 25 companies
 Oversaw recruiting, hiring, and training for average 20 new hires per month
 Delivered customized product solutions and specialized training based upon clients’ needs to eliminate delinquencies
Engineer, Lead Integration for the Joint Service Aircrew Mask, United States Air Force, San Antonio, TX (Jan 2006 – Sep 2007)
 Lead Air Force integrator on DoD’s #1 priority system for aviators’ chemical and biological protection
 Directed 8 man team to successfully integrate JSAM with all crew stations and equipment on over 140 DoD aircraft platforms
 Provided critical integration effort oversight ensuring compliance with 178 technical performance parameters
 Interfaced with multiple services to plan and schedule resources and integration evaluations
 Reviewed reports detailing the results of research and applied engineering investigations
 Supported the Systems, Software, and Integration/Verification teams in various aspects of work products and services, ensuring
contract deliveries are within time and budget constraints, as well as ensuring that they meet all specified requirements, resulting in
overall team success and ensuring seamless integration of the three organizations
Engineer, Chemical Biological Radiological and Nuclear (CBRN) Defense System, USAF, San Antonio, TX (Jan 2005 – Dec 2005)
 Lead Engineer for all AMC transport aircraft troop seats, slide cases and aircrew CBRN masks, suits, and testers
 Resolved 57 HQ Defense Logistics Agency product discrepancies affecting aircraft tie-downs and aircrew chemical warfare equipment
to date
 Directed technical decisions ensuring effective performance for 350,000 aircraft cargo tie-downs DoD wide
Engineer, Life Support Equipment and Parachute Systems, USAF, San Antonio, TX (Feb 2004 – Jan 2005)
 Lead Engineer for 8 person Integrated Product Team managing AF parachute program.
 Directed First Article Test efforts for Defense Logistic Agency support contracts valued in excess of $40M
 Developed test to confirm safe configuration of parachute ripcord arming cable
Engineer, C-17 Mechanical Support Equipment, USAF, Dayton, OH (Feb 2002 – Feb 2004)
 Planned, organized, and directed engineering and technical management operations for 10 member team providing modifications and
upgrades to a fleet of over 110 C-17aircraft
 Managed $106M of C-17 mechanical support equipment technologies and capabilities, analyzing Air Force requirements to determine
if existing technical related infrastructure is capable of meeting customers needs
 Developed equipment to safely de-ice C-17 horizontal stabilizer when high-reach vehicles are not available
 Advised management and staff on operations, current and revised policies and procedures, and new business practices
Flight Structures Research and Development Logistics Engineer, USAF, Dayton, OH (May 2001 – Feb 2002)
 Developed test objectives with other services; managed costs, hardware, software, testing, and analysis
 Planned and executed C-130 aircraft engine nacelle fire suppressant testing Selected and trained as Organizational Computer
Manager (OCM) for entire standardization and evaluation divisions
 Assisted supportability effort for $800K C-130 Vulnerability Reduction and Live Fire Test Programs
 Studied and determined structural vulnerabilities for C-130J composite propeller, reducing susceptibility
 Assembled AF/contractor design team, solved teaming issues and shortened schedule 3 month
 Maintained engineering and technical management liaison with contractors, Air Force field organizations, Army, Navy, Foreign
Military Sales, and other governmental agencies
Quality Control Engineer (Intern), Pratt and Whitney, Columbus, GA (Jun 1999 – Aug 1999)
 Utilized mechanical engineering knowledge to develop and initiate standards for inspection, testing, and evaluation
 Evaluated precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities
Management Information Systems Analyst (Intern), Pratt and Whitney, East Hartford, CT (Jun 1998 – Aug 1998)
 Perform systems analysis from knowledge bases, including assimilating information using both internal and external reference guides
 Analyze and organize material for efficient reporting and retrieval; planned and prepared correspondence
 Research and evaluate computer applications and information systems hardware for aircraft engine blades
Flight Structures Research and Development Logistics Engineer (Intern), ARINC, Warner Robins, GA (Jun 1997 – Aug 1997)
 Performed extensive review of C-130 avionics software code in support of aircraft simulation program
 Proofed and created AutoCad drawings for multiple components of C-130 Test Station equipment
EDUCATION
B.S, Mechanical Engineering; Tuskegee University, Tuskegee, AL (May 2001)
CERTIFICATIONS
 Systems, Program, Research and Development and Engineering - Level 1
 Program Management - Level 1
COMMENDATIONS
 Air Force Commendation Medal 2007
 Air Force Achievement Medal 2006
 Air Force National Defense Medal 2006
 Air Force Global War on Terrorism 2005
 Basic Training Ribbon 1998