POSITION DESCRIPTION Position Title: Drug and Alcohol Clinician – Adolescent Forensic Counsellor Business Unit/Department: Drug Health Services Division: Medical Services Classification: Social Work Grade 2, Registered Nurse Div 1and/or 3 – Grade 3B Psychologist Grade 2, equivalent Health or Welfare discipline Reports To: Team Leader Adolescent Community Programs Manager Community Programs Date Prepared/Updated: November 2014 Position Statement: The Adolescent Forensic Counselling position provides assessment, counselling and treatment coordination service to adolescent forensic clients referred by ACSO COATS and Youth Justice In this role you will Provide information, referral, assessment and counselling services to individuals with forensic involvement affected by substance use act as a mentor and secondary consultant to colleagues from within Drug Health Services and professionals from other community organisations about forensic client issues Business Unit Statement: Medical Services is responsible for Drug Health Services, Medical Workforce Unit, Clinical Governance Unit and the Office for Research. The Medical Workforce Unit has operational management of senior and junior medical workforce recruitment and retention. It supports the development of the medical workforce of the future and early post graduate education, and professional management of the Medical Workforce. Clinical Governance is responsible for quality, safety and clinical risk within the organisation, and is responsible for accreditation, compliments and complaints management, and clinical risk management. Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 1 of 7 AOD Forensic Counsellor (Adolescents) - 2014 Western Health Values: Compassion, Accountability, Respect, Excellence & Safety Western Health aspires to be a values-driven organisation and all employees are required to model the following values in their day to day tasks: Compassion – consistently acting with empathy and integrity Accountability – empowering our staff to serve our community Respect – for the rights, beliefs and choice of every individual Excellence – inspiring and motivating innovation and achievement Safety – working in an open, honest and safe environment Western Health Focus: ‘Best Care’ At Western Health we are committed to high quality, safe and person centred patient care. The Western Health framework for Quality, Safety and the Patient Experience describes a vision for ‘Best Care’ for all Western Health patients and sets out the behaviours, strategies and organisational systems needed to achieve this vision. Key Accountabilities: Safe and Effective Patient Care At Western Health our vision for quality care and services is that each of our patients receives ‘Best Care” with us, every time. To enable ‘Best Care’ all employees are required to: Scan for and act on opportunities to create Best Care Model positive and proactive attitudes and behaviours that support the dimensions of Best Care Collaborate on achieving the goals for Best Care with other employees and patients/consumers To enable ‘Best Care’ all Front Line Employees (i.e. all those who care directly for and/or interact with patients on a day to day basis) are required to: Model the behaviours and actions outlined in the Western Health vision for Best Care Form partnerships with patients and carers Work with other employees, departments, services and consumers to develop, implement and evaluate local initiatives to contribute to the organisational best care objectives Make the achievement of Best Care a priority and pursue it by actively participating in organisational processes, safety systems and improvement initiatives Be trained in the roles and services for which they are accountable Understand their broad responsibility for safety and quality in health care Follow safety and quality procedures Participate in the review of care procedures individually or as part of a team Be proactive about identifying and addressing issues that interfere with patients receiving Best Care Support and enable peers to create Best Care Other role accountabilities include: Demonstrate a commitment to the patient ‘Charter of Healthcare Rights’ Comply with the expected standards of performance in the role as described by the relevant professional bodies/industry standards Hold accountability for own actions and seek guidance and support from Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 2 of 7 AOD Forensic Counsellor (Adolescents) - 2014 People and Culture appropriate employees when limited by own skills and experience Comply with confidentiality obligations with regard to patients, consumers and colleagues Comply with all Western Health policies and procedures Assess individual client’s substance use using a range of clinical tools, such as the specialist alcohol and drug assessment tool or equivalent. Identify risk and record utilizing appropriate tools and escalate appropriately to minimize risk factors and maximize protective factors Provide information, referral, assessment and counselling services to youth with forensic involvement affected by substance use: Assess individual client’s substance use using a range of clinical tools, such as the specialist alcohol and drug assessment tool or equivalent. Provide skilled therapeutic interventions contributing to the development and implementation of individual treatment plans. Maintain relationships with the Courts, Youth Justice, Victoria Police and the Community Offenders Advice and Treatment Services (COATS), notifying them of client attendance, referral and treatment progress, variation and completion. Utilize the ACSO COATS Penelope portal to report on progress, make treatment recommendations and process TCA’s (Treatment completion Advice) Facilitate referral to appropriate services, including provision of advice to clients, linkages with ACSO COATS and other drug treatment services, and with relevant community based agencies such as Youth Justice Be familiar with legislation relevant to the service (e.g. Alcohol and Drug Dependent Persons Act;Severe Substance Dependence Treatment Act 2010, Mental Health Act; Health Information Act; Health Records Act). Ensure that all services are provided in a manner which is sensitive to diversity, including diversity of culture, language, family, race and gender. Maintain to a high standard relevant records and contribute to the collection of data in the preparation of reports and evaluation Ensure the maintenance of client confidentiality and of comprehensive client records in accordance with funding requirements and Western Health policy and procedures. Provide clinical services that are evidence based and consistent with current clinical benchmarks and best practice in the area of substance use. Adhere to relevant professional clinical guidelines in the provision of services. Ensure all administration, data recording and financial accountability processes are known and adhered to, including administrative tasks related to COATS and other forensic systems; Undertake other tasks as directed by Management Focus on achieving performance excellence by leading and modelling the Western Health values in all that you do: Display the Western Health values when carrying out duties and in dealing with patients, consumers and colleagues Participate in personal annual performance development planning and reviews to identify learning and development needs and progress towards achievement Act in accordance with the Code of Conduct Ensure any risks and adverse events are reported appropriately and promptly and prevention strategies are implemented to ensure the safety of all patients and consumers and staff Actively participate as a member of the Adolescent Community Programs Team. Foster collegial and collaborative relationships with members of the Drug Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 3 of 7 AOD Forensic Counsellor (Adolescents) - 2014 Community and Partnership Build and promote relationships that respect our culturally diverse community and colleagues and enhance the patient experience: Research and Learning Health Services multi-disciplinary teams, and with practitioners from other organisations to ; individually-tailor care plans for individuals; and coordinate care and services as required Ensure confidentiality of information pertaining to colleagues, clients and their significant others. Comply with all state legislative requirements in respect to the Occupational Health and Safety Act 2004 and Workplace Injury, Rehabilitation and Compensation Act 2013 and at all times contribute to a safe work environment for all staff and clients Work collaboratively to achieve desired outcomes for the organisation Represent Western Health ethically and professionally on every occasion Ensure relationships with colleagues, patients and consumers are professional and ethical and that cultural differences are respected Ensure an excellent standard of service is offered by partnering with patients, consumers and the community at all levels of health care provision, planning and evaluation Ensure that services are provided in a manner sensitive to specific community needs, including sensitivity to gender, culture, and age. Liaise and network with Alcohol & Other Drug services and community based service providers within Victoria. Through these relationships raise the profile of the service and develop integrated service delivery approaches Assist in the establishment and operation of feedback mechanisms from clients of the service (eg, through DHS auspiced surveys & feedback forms, compliance with the Western Health patient complaints mechanism, and other mechanisms to be created). In collaboration with the Team Leader Adolescent Community Programs, participate in relevant community forums and provide feedback to Drug Health Services about issues arising in the community in relation to substance use and/or the Services of Drug Health Services. Participate in research and professional development opportunities to promote a culture of learning: Support and contribute to quality and continuous improvement activities(such as A3 projects) Support and contribute to the mentoring and supervision of others Complete all mandatory training by the due date Participate in Drug Health Services approved Research projects, maintaining a high standard of ethical conduct, quality service provision and reflective learning Use performance review processes to identify appropriate formal learning opportunities such as further training and education programmes to enhance your practice and professional development Conduct external professional training and community education sessions Develop, assist and/or implement innovative projects which are designed to reduce the harms associated with the use of substances Maintain individually relevant professional development, participate in opportunities for education relevant to Drug Health Services clinical practice and contribute to Staff Development activities Foster self directed learning and self assessment of learning needs Participate in Operational and Clinical Supervision Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 4 of 7 AOD Forensic Counsellor (Adolescents) - 2014 Self-sufficiency and Sustainability Contribute to the delivery of the Operational Plan requirements of your Department/Division through efficient and effective utilisation of time, resources and equipment: Occupational Health and Safety Obligations Contribute to the responsible use and management of resources and equipment Identify and communicate to your Manager potential sources of waste minimisation within department/unit Bring to the attention of the Team Leader, Adolescent community Programs, any potential risk factors arising in the provision of the service and/or potential adjustments to the service to improve the effectiveness of the service Maintain an acceptable level of attendance and adhere to Western Health policies and procedures pertaining to annual leave, personal leave and other leave as appropriate Comply with all relevant funding and services agreement requirements, including reporting of activities and statistical returns by entering information on to relevant data bases. Contribute to a safe and healthy working environment by ensuring that: Your obligations for Occupational Health & Safety (OHS) and WorkCover rehabilitation are met Western Health's Occupational Health and Safety policies and procedures are adhered to in your day to day duties and tasks Work practices and conduct are performed in a manner that will not endanger anyone Unsafe work practices, hazards, near miss incidents and accidents are reported to management. Utilize RiskMan to report incidents and near misses Complete Departmental Incident reporting documentation in conjunction with your liner manager A culture of safety and wellbeing is promoted by contributing ideas/suggestions and supporting other employees in safe work practice Maintain your knowledge and application of infection control and hygiene precautions and ensure these are in accordance with infection control policies and procedures Commitment to using the Intent/Impact strategies for respectful communication in order to reduce workplace stress Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 5 of 7 AOD Forensic Counsellor (Adolescents) - 2014 Key Working Relationships: Internal: Drug Health Services employees Western Health Staff Individual and Family clients of Drug Health Services Case Managers of Drug Health Services clients External: Australian Community Support Organisation – Community Offenders Advice and Treatment Service (ACSO-COATS) Juvenile Justice Educational Institutions Out of Home Care Residential Facilities and Adolescent Community Placement Providers Department of Human Services Drug and Alcohol Community Service Organisations and Community Based Organisations Selection Criteria: Essential Relevant qualifications such as a Youth Work Social Work, Psychology, or Registered Nurse, Division 1 or 3 and/or other equivalent Health or Welfare discipline Accreditation as a Clinical Drug Assessor with the Drugs Policy and Services, Department of Human services, or eligible for accreditation Excellent written and verbal communication skills and a proven capacity to negotiate with clients, staff and other stakeholders Demonstrated experience in the provision of services to young people and/or their families and groups affected by substance use Demonstrated telephone and brief intervention counselling skills Demonstrated comprehensive alcohol and drug assessment and counselling skills Knowledge of the biological, psychological and social effects of drug use and its impact on young people, their families and significant others and the community Knowledge of contemporary practices in the drug and alcohol treatment field, in particular those related to drug and alcohol assessment Crisis management /suicide intervention skills Demonstrated ability to effectively manage complex client issues Understanding of, and commitment to, the principles and practises of harm minimisation in the drug and alcohol field Demonstrated ability to work effectively and within a multi-disciplinary team Demonstrated sensitivity to the diverse needs of marginalised groups Current drivers license Computer literacy skills Willingness to work flexible working hours A police check and Working with Children’s check will be required to be completed for this position Desirable Post Graduate qualifications in drug and alcohol treatment, therapeutic interventions or management Experience in providing outreach services Ability to speak a relevant community language I confirm I have read the Position Description, understand its content and agree to work in accordance with Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 6 of 7 AOD Forensic Counsellor (Adolescents) - 2014 the requirements of the position. Employee’s Name: Employee’s Signature: Date: Western Health is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. Western Health reserves the right to modify position descriptions as required. Employees will be consulted when this occurs. Western Health is a smoke free environment. Our Vision Together, Caring for the West Patients – Employees – Community – Environment Page 7 of 7 AOD Forensic Counsellor (Adolescents) - 2014