STUDENT EMPLOYMENT EXPERIENCE: PHASE ONE STUDENT LEARNING/ PROFICIENCY ASSESSMENT This form is designed to help supervisors evaluate the learning and related proficiency of student employees in the Office of Student Life. A complementary self-assessment is available for student employees to complete. The results of the supervisor and student self-assessment can be used as tools for reflection and discussion between supervisors and employees, to identify training opportunities, to identify employee goals, and many other uses. GENERAL INFORMATION Date Completed: Person Completing: Supervisor Name (if different): Student Name: Student OSU Name.#: Student’s Expected Graduation (Sem/ Yr): Student Life Unit/ Functional Area: Student Job Title: How long has the student been employed in this role? Ο less than one semester Ο less than one year Ο 1-2 years Ο more than 2 years Is the student a manager or lead? Ο Yes Ο No JOB-SPECIFIC LEARNING AND PROFICIENCY Consider the student’s position description and the key knowledge and skills that are necessary for success in this role. Use the tables provided to articulate the student’s primary position responsibilities, the associated learning competencies, and evaluation of their knowledge (K), skills (S), and overall proficiency (P). For most student positions, there will be 2-4 primary responsibilities. An example has been provided. POSSIBLE RESPONSES: NEW – Student has no knowledge of the responsibility (K) Student does not/has not had opportunity to execute the tasks of the responsibility (S) Student is unsuccessful in this responsibility (P) EMERGING – Student recognizes what knowledge is necessary (K) Student is learning to execute the tasks (S) Student makes frequent mistakes or relies on peers/ supervisor for assistance (P) PRACTICING – Student has gained necessary knowledge (K) Student executes tasks successfully on a regular basis (S) Student is self-sufficient at work and supports peers (P) MASTERING – Student seeks new opportunities to learn, and teaches others (K) Student executes tasks accurately and seeks opportunities for innovation (S) Student performs in a consistent, near perfect manner (P) ** EXAMPLE ** EXAMPLE ** EXAMPLE ** EXAMPLE ** PRIMARY POSITION RESPONSIBILITY: Deliver outstanding customer service to variety of audiences (students, staff, faculty, community members) LEARNING COMPETENCY ADDRESSED: (SELECT ALL THAT APPLY) LEARNING, APPLICATION, AND INTEGRATION INTERPERSONAL COMPETENCE KNOWLEDGE REQUIRED: KNOWLEDGE RATING: NEW BEHAVIOR/ SKILLS REQUIRED: BEHAVIOR/ SKILLS RATING: OVERALL PROFICIENCY RATING: NEW EMERGING PRACTICING MASTERING NEW EMERGING PRACTICING MASTERING CRITICAL THINKING INTRAPERSONAL AND PROBLEM DEVELOPMENT SOLVING HUMANITARIANISM PRACTICAL COMPETENCE AND CIVIC ENGAGEMENT Familiarity with layout of facility Familiarity with resources and services provided by unit EMERGING PRACTICING MASTERING Ability to make positive eye contact Effective verbal/ interpersonal communication Ability to use technology to search for information to answer customer questions PRIMARY POSITION RESPONSIBILITY: LEARNING COMPETENCY ADDRESSED: (SELECT ALL THAT APPLY) LEARNING, APPLICATION, AND INTEGRATION INTERPERSONAL COMPETENCE CRITICAL THINKING AND PROBLEM SOLVING HUMANITARIANISM AND CIVIC ENGAGEMENT INTRAPERSONAL DEVELOPMENT NEW EMERGING PRACTICING MASTERING NEW EMERGING PRACTICING MASTERING NEW EMERGING PRACTICING MASTERING PRACTICAL COMPETENCE KNOWLEDGE REQUIRED: KNOWLEDGE RATING: BEHAVIOR/ SKILLS REQUIRED: BEHAVIOR/ SKILLS RATING: OVERALL PROFICIENCY RATING: LEARNING COMPETENCY BEHAVIORS AND SKILLS For this set of prompts, consider the student’s ability to perform the behaviors and skills listed. These transferable behaviors and skills are based on the Student Employment Experience six learning competencies. POSSIBLE RESPONSES: RARELY – The student never does this, or only when asked to by someone else The student is not good at performing this behavior SOMETIMES – The student has started to do this occasionally The student is making progress in performing this behavior OFTEN – The student regularly puts this into practice in different situations The student consistently performs this behavior at a good level ALMOST ALWAYS – The student does this all the time in everyday situations The student performs this behavior at an excellent level Learning, Application, and Integration 1. Applies information learned in order to be successful at work. RARELY SOMETIMES OFTEN ALMOST ALWAYS 2. Uses multiple search tools to find the information needed (for example, Internet, manual, peers, staff). RARELY SOMETIMES OFTEN ALMOST ALWAYS 3. Connects ideas learned outside of their job to their work as a student employee. RARELY SOMETIMES OFTEN ALMOST ALWAYS Critical Thinking and Problem Solving 4. Evaluates problems by analyzing possible solutions before taking action. RARELY 5. OFTEN ALMOST ALWAYS Uses reflection as a tool to consider new ideas and perspectives. RARELY 6. SOMETIMES SOMETIMES OFTEN ALMOST ALWAYS Applies creative thinking to solve problems. RARELY SOMETIMES OFTEN ALMOST ALWAYS Intrapersonal Development 7. Uses personal strengths to accomplish tasks. RARELY 8. OFTEN ALMOST ALWAYS Makes decisions by balancing personal and organization values. RARELY 9. SOMETIMES SOMETIMES OFTEN ALMOST ALWAYS Demonstrates dependability by doing what they say they will do. RARELY SOMETIMES OFTEN ALMOST ALWAYS Interpersonal Competence 10. Treats others with respect. RARELY 11. OFTEN ALMOST ALWAYS Collaborates with others to accomplish tasks. RARELY 12. SOMETIMES SOMETIMES OFTEN ALMOST ALWAYS Leads by empowering others to take action toward goals. RARELY SOMETIMES OFTEN ALMOST ALWAYS Humanitarianism and Civic Engagement 13. Shows appreciation for diversity in people and their identities RARELY 14. OFTEN ALMOST ALWAYS OFTEN ALMOST ALWAYS Shows appreciation for diversity of ideas. RARELY 15. SOMETIMES SOMETIMES Maximizes resources by using them in sustainable ways. RARELY SOMETIMES OFTEN ALMOST ALWAYS 16. Is actively engaged in giving back to the community (for example, campus, local, or global). RARELY SOMETIMES OFTEN ALMOST ALWAYS OFTEN ALMOST ALWAYS OFTEN ALMOST ALWAYS Practical Competence 17. Sets effective personal goals. RARELY 18. Achieves personal goals. RARELY 19. SOMETIMES Communicates in a clear and concise manner. RARELY 20. SOMETIMES SOMETIMES OFTEN ALMOST ALWAYS Maintains a healthy personal balance among their commitments. RARELY SOMETIMES OFTEN ALMOST ALWAYS REFLECTION AND SUMMARY THIS STUDENT EMPLOYEE’S GREATEST STRENGTHS INCLUDE: THIS STUDENT EMPLOYEE’S GREATEST LEARNING OPPORTUNITIES INCLUDE: THE FOLLOWING TRAINING OPPORTUNITIES ARE RECOMMENDED FOR THIS STUDENT: ** Job-Specific Performance: (For example, office policy or procedures, customer service standards) ** Learning Competencies and/or Topics: (For example, workplace ethics, peer-to-peer leadership) OTHER SUMMARY COMMENTS: