Merger Proposal: A proposal for the Merger of Anniesland College, Cardonald College and Langside College to create Glasgow Clyde College – serving South and West Glasgow. Table of Contents: FOREWORD ....................................................................................................................................................................................... 1. INTRODUCTION TO THE MERGER PROPOSAL ............................................................................................................ 1 2. CONTEXT................................................................................................................................................................... 3 2.1. INTRODUCTION .............................................................................................................................................................. 3 2.2 ANNIESLAND COLLEGE ...................................................................................................................................................... 3 2.3 CARDONALD COLLEGE ...................................................................................................................................................... 4 2.4 LANGSIDE COLLEGE .......................................................................................................................................................... 5 3. AIMS AND OBJECTIVES OF THE MERGER ................................................................................................................... 6 3.1 WHY MERGE? ................................................................................................................................................................ 6 3.2 THE VISION AND OBJECTIVES OF GLASGOW CLYDE COLLEGE .................................................................................................... 6 3.3 FIT WITH CURRENT STRATEGIC PLANS .................................................................................................................................. 7 3.4 DEVELOPING VALUES........................................................................................................................................................ 8 3.5 ADDING VALUE ............................................................................................................................................................... 9 4. OPTIONS APPRAISAL ................................................................................................................................................10 4.1 MAINTAINING THE STATUS QUO....................................................................................................................................... 10 4.2 A FEDERATED MODEL .................................................................................................................................................... 10 4.3 FULL MERGER WITH THE RIGHT PARTNERS ........................................................................................................................ 10 5. ACADEMIC BENEFITS................................................................................................................................................12 5.1 INTRODUCTION ............................................................................................................................................................. 12 5.2 EXCELLENCE IN LEARNING AND TEACHING........................................................................................................................... 12 5.3 DEVELOPING THE CURRICULUM ........................................................................................................................................ 13 5.4 DELIVERING THE CURRICULUM ......................................................................................................................................... 15 6. IMPLICATIONS FOR TERTIARY EDUCATION IN SCOTLAND ........................................................................................19 7. FINANCIAL BENEFITS ................................................................................................................................................20 7.1 GENERAL ..................................................................................................................................................................... 20 7.2 COMMERCIAL AND INTERNATIONAL STRATEGY .................................................................................................................... 21 8. ISSUES ARISING FROM CONSULTATION ...................................................................................................................26 8.1 EXTERNAL CONSULTATION............................................................................................................................................... 26 8.2 STAFF CONSULTATION .................................................................................................................................................... 27 8.3. STUDENT CONSULTATION ............................................................................................................................................... 28 8.4 TRADE UNIONS ............................................................................................................................................................. 28 8.5. CULTURE AND VALUES STUDY ......................................................................................................................................... 29 8.6 BRAND STRATEGY RESEARCH ........................................................................................................................................... 29 8.7 RESPONSE TO CONSULTATION .......................................................................................................................................... 31 9. STRATEGY ................................................................................................................................................................33 9.1 STAFFING ISSUES ........................................................................................................................................................... 33 9.2 STUDENT ISSUES ............................................................................................................................................................ 35 9.3 ESTATES ISSUES ............................................................................................................................................................. 36 9.4 ICT ISSUES ................................................................................................................................................................... 36 9.5 EQUALITY, DIVERSITY AND INCLUSION................................................................................................................................ 37 10. GOVERNANCE AND MANAGEMENT .......................................................................................................................39 10.1 PROPOSED COLLEGE NAME ........................................................................................................................................... 39 10.2 MANAGEMENT ARRANGEMENTS .................................................................................................................................... 39 10.3 COMMUNICATIONS ...................................................................................................................................................... 43 10.4 IMPLEMENTATION TIMETABLE ........................................................................................................................................ 44 10.5 RISKS TO IMPLEMENTATION OF THE MERGER .................................................................................................................... 47 10.6 MEASURES OF SUCCESS ................................................................................................................................................ 48 10.7 MERGER COSTS........................................................................................................................................................... 51 APPENDIX 1: MERGER GOVERNANCE MODEL ..............................................................................................................52 APPENDIX 2: DRAFT PORTFOLIO STRATEGY 2013-16 ...................................................................................................53 APPENDIX 3: DRAFT LEARNING AND TEACHING STRATEGY .........................................................................................56 APPENDIX 4: STUDENT ‘MANIFESTO’ AND THE COLLEGES’ RESPONSE .........................................................................59 APPENDIX 5: DRAFT ORGANISATIONAL DEVELOPMENT STRATEGY .............................................................................64 APPENDIX 6: PROPOSED SENIOR STAFF STRUCTURE ...................................................................................................67 APPENDIX 7: DRAFT ESTATES STRATEGY ......................................................................................................................68 APPENDIX 8: DRAFT ICT STRATEGY ..............................................................................................................................72 APPENDIX 9: COMMUNICATIONS ACTION PLAN TO AUGUST 2013 ..............................................................................74 APPENDIX 10: DRAFT COMMUNICATIONS STRATEGY 2013-14 ....................................................................................76 APPENDIX 11: DRAFT FINANCIAL STRATEGY (2013-2016) ............................................................................................79 APPENDIX 12: DRAFT QUALITY ENHANCEMENT STRATEGY (2013-2016) ......................................................................82 APPENDIX 13: RISK REGISTER ......................................................................................................................................87 APPENDIX 14 BALANCED SCORECARD .........................................................................................................................90 APPENDIX 15: PARTNERSHIP BOARD MEMBERS ..........................................................................................................91 APPENDIX 16: PARTNERSHIP BOARD AGREEMENT ......................................................................................................92 APPENDIX 17: PROPOSED DRAFT GCSP ORGANISATIONAL STRUCTURE FOR 2013/2014 .............................................95 FOREWORD This proposal to merge three successful colleges builds on the considerable strengths and proud traditions of our existing colleges, to create a new dynamic institution that will make a positive difference to our learners and communities, and a vital contribution to the prosperity and social well-being of our city, region and country. There is a long history of collaboration between the three partner colleges, and the new college is being created as a result of a true partnership. We are all rooted in community, with excellent Education Scotland reports, skilled and dedicated staff, and state-of-the-art facilities. We are all known Scotland-wide and internationally for what we do, and for the quality of our delivery. The new college will secure and enhance all of that. The scale of the new institution will help us deliver more than we could have done as individual institutions. It will broaden the opportunities for our learners with a greater breadth and depth of curriculum, improved retention and attainment, and enhanced progression. It will allow us to strengthen and develop the links with our communities, improving provision and local access, and will enable us to be more responsive to the needs of local, regional and national economies. At the core of this venture are our shared values and aims; educational excellence, valuing people and enhancing skills, honesty, integrity, creativity and aspiration. The proposed name for the new college is Glasgow Clyde College, and our vision for the new college is that it will uphold the traditions and history of the Clyde. The phrase Clyde-built means something in Glasgow and around the world – it means quality and sustainability. We believe that Glasgow Clyde College will stand for quality; in education, in experience and in employability. These are challenging, yet exciting times within the Further Education sector, and we do not underestimate the financial management challenges that will face the new college. However, our three Boards of Management approach this merger with the confidence that we have the support of the Scottish Government to deliver on our plans, and a genuine belief that we are creating a college that will be successful, sustainable and a major force in education in Scotland. Ken MacAldowie Chair, Anniesland College Mark Toma Chair, Cardonald College Brian Keegan Chair, Langside College 1. INTRODUCTION TO THE MERGER PROPOSAL This document sets out a proposal agreed by the three Boards of Management to merge Anniesland College (AC), Cardonald College (CC) and Langside College (LC) to create a new institution serving the South and West of Glasgow and beyond. This merger proposal is about establishing a more effective and efficient institution that meets the needs of students, stakeholders and staff, which is able to offer a greater breadth and depth of curriculum. All three of the partner colleges are well-run, effective institutions that have contributed to the development of learning within Glasgow and beyond for many years. In response to the Scottish Government’s publication Putting Learners at the Centre and the regionalisation agenda, the Boards of Management strongly believe that creating a new, dynamic institution is the right solution for the people and communities of South and West Glasgow and the wider communities and businesses served by the three colleges. It is proposed that the new college will be known as Glasgow Clyde College, a name that resonates with the locations, the history and the heritage of the three colleges. A new name will help create a new identity for the college, however, the existing campus names will be retained to maintain an important link with the heritage of the institutions. The style of usage will be Glasgow Clyde@Anniesland, Glasgow Clyde @Cardonald and Glasgow Clyde@Langside. In addition to the benefits that will arise for the students and communities served by the new college, the merger will ensure that given future funding constraints the new college will be able to maintain, and, as appropriate, enhance the delivery offered by the three colleges. The three partner colleges have already taken a full and active role in the development of the Regional Outcome Agreement for Glasgow. The new institution is fully committed to contributing at a strategic and operational level to the ongoing development, delivery and evaluation of future ROAs. Following the agreement of the Boards of Management of Anniesland, Cardonald and Langside Colleges to pursue merger, a full Partnership Board was established in April 2012 to ensure delivery of a comprehensive merger proposal and to begin working towards implementation in order that the new institution will be ready to begin operations following consideration of this merger proposal. The Partnership Board appointed a project manager to support the merger process, and a Principals’ Merger Group and an Executive Merger Group supported by a number of workstreams managed the operational development of this proposal and the implementation plan. Appendix 1 illustrates the Governance model used for the merger work. The three Boards of Management have considered this merger proposal and believe it to be realistic and robust. The proposal draws on the outcomes of the legal and financial due diligence exercises, which confirmed that there were no legal or financial obstacles to the merger; ongoing discussions with staff, students and stakeholders; the results of the 1 internal and external consultation process which took place between August 27 th and November 16th 2012, and the outputs of the merger workstreams. 2 2. CONTEXT 2.1. Introduction The proposal is to merge Anniesland College, Cardonald College and Langside College to create one effective, financially sustainable institution serving the people and communities of South and West Glasgow and beyond. This new institution, to be known as Glasgow Clyde College will have three main campuses in Anniesland, Cardonald and Langside providing a supportive learning environment for students and a dynamic teaching environment for staff. 2.2 Anniesland College Established in 1964, Anniesland is a community college serving the west and north of Glasgow. In August 2010, the college completed its move into a new campus in Hatfield Drive with outreach provision offered in centres in Ruchill and Milton. Anniesland’s students reflect the diversity of the Glasgow population. Its catchment includes Knightswood, Drumchapel, Ruchill, Milton, Maryhill and the Dumbarton Road corridor, and it also attracts learners from a wider geographical area. The college recruits extensively from ethnic minority communities and has a large number of migrant workers, asylum seekers and refugees studying on its programmes. A significant number of learners live in the 30 most deprived areas of Scotland. In 2011-2012, the college had around 6,000 student enrolments of which approximately 2,000 were full time. Over 42% of college enrolments were learners from the 20% most deprived data zone areas. Anniesland is achieving its strategic aims to widen access and increase participation through a range of targeted programmes and support services. The college has focussed on delivering recognised qualifications to help support the Government’s skills strategy with a continued focus on 16-24 year olds. Approximately 74% of all college enrolments are students under the age of 25. The college’s Learning and Teaching mission is ‘to provide a high quality learning experience meeting the needs and aspirations of individuals, our communities and business’. Curriculum areas range from Access (SCQF1) to HNDs (SCQF8) and include Business and Digital Technologies; Creative Industries and Sport; Care, Health and Communities; English and Highers; and Engineering and Construction. Anniesland’s excellent facilities include interactive whiteboards in every teaching room and industry standard workshops and resources for Engineering, Automotive, Construction, Musical Instrument Making, Art, Dance, Sport, Catering, Health and Child Care. The college has a wide range of partnerships with industry including nearly 100 of its own Modern Apprentices in Engineering and over 300 apprentices with other small and large engineering companies. 3 2.3 Cardonald College Cardonald College, which celebrated its 40th anniversary in 2012, is a large community college serving the south west of Glasgow, as well as offering regional and national provision. In 2011-2012 the college had approximately 8,500 learners with around 3,100 studying on a full-time basis. Approximately 60% of all college enrolments are students under the age of 25. Around 38% of college enrolments were learners from the 20% most deprived data zone areas. While 58% of learners came from Glasgow and 32% from surrounding local authority areas, a significant number travelled from across Scotland to attend programmes where the college has a national reputation for excellence, such as the creative industries, water operations and health. The college ensures it supports national, regional and local economic growth through close collaboration with a range of external partners, including local and national public sector agencies and an extensive range of employer organisations. The college portfolio offers a wide range of programmes from Access level (SCQF1) to Degree level (SCQF9) including Fashion and Textiles, Digital Media, Journalism, Communications and Media, Business and Management, Engineering, Construction, Health Care, Social Care, Life Sciences, Hairdressing, Highers in a variety of subjects, community based taster courses and transition courses targeted at supporting young people into employment. Tailored workforce development solutions are a major and growing element of the college’s work. Cardonald has excellent facilities to support its portfolio. A new Skills Centre was officially opened in 2007 and extensive refurbishment of existing facilities was completed in 2008. In the last few years upgrading of accommodation and equipment has taken place with new suites in Hairdressing, Beauty and Holistics, Healthcare and Life Sciences which includes the development of the Brookfield Multiplex Healthcare and Life Sciences suite to support the new South Glasgow Hospital. 4 2.4 Langside College For more than 60 years Langside College has been delivering quality education and training on the south-side of Glasgow. The college sits within the South East Community Planning Partnership area and serves local communities including Pollokshields, Govanhill, Toryglen, Castlemilk and King’s Park. In 2011-2012, the college had over 5,400 students, of whom just under 2,000 were full time. Langside’s commitment to equality and widening access is reflected in the diversity of the student body. A significant proportion of students originate from countries outwith the European Union. More than one third of students come from some of the most deprived areas in Scotland as identified by the Scottish Index of Multiple Deprivation. Half of Langside’s enrolments are students in the under-25 age group, accounting for two thirds of all delivery. The college offers a broad curricular portfolio of recognised qualifications with specialist areas including Drama, Music, Care and Occupational Therapy. Langside has a longstanding reputation for the delivery of an extensive Highers programme. The college also delivers bespoke programmes in partnership with a number of local, citywide and national organisations, providing learning at both the main campus and a range of community venues, including community centres, schools, libraries and employment support organisations. National Certificate Engineering programmes are delivered in Partnership with East Kilbride Group Training Association, and November 2012 saw Langside College’s Horticulture Programme delivered in partnership with Glasgow City Council at Queen’s Park. In February 2012, the new Langside College building in Prospecthill Road was officially opened, providing students, staff and the community with state-of-the-art facilities, including a theatre arts complex, indoor sports centre, five-a-side pitches, science laboratories, engineering workshops, art studios, a beauty therapy centre and training kitchens. 5 3. AIMS AND OBJECTIVES OF THE MERGER 3.1 Why Merge? Against a background of great economic challenge, the Government has proposed a new regional structure for Further Education in Scotland. It is designed to make the sector more efficient and responsive to the needs of students and local economies through a coherent and sustainable curriculum offer, with a sharper focus on outcomes, funding based on regional needs, and a strong accountability for regional performance. The Glasgow Region plays a vital role in the Scottish economy and needs a strong and vibrant Further Education sector. The Glasgow Colleges’ Strategic Partnership (GCSP) has been formed by all seven of the current Glasgow Colleges’ Boards of Management as a strategic framework within which all colleges will cooperate. The aim is to build an efficient regional structure that meets the needs of our city, region and country. Our priorities are to ensure that there are fewer young people in Glasgow and Scotland not in employment, education or training; and to help more learners progress to further study or employment. The Boards of Anniesland, Cardonald and Langside Colleges believe that by merging to create a new college we can better address these challenges and make a stronger contribution to the on-going development of the Glasgow and Scottish economies. 3.2 The Vision and Objectives of Glasgow Clyde College The overall aim of the merger is to create a dynamic, sustainable institution that builds on the strengths of the three partner colleges to achieve more for students, staff and stakeholders. By streamlining delivery, processes and systems the new college will be able to create greater value for the public funds invested in it. The new college will be a significant force in education with the capacity, influence and ambition to improve the future prosperity and wellbeing of Glasgow and Scotland. The Boards of the three partner colleges firmly believe that, by building on their successful track records, together they will be able to achieve more than they have done individually. The new College will: Be a single inclusive community of learning with one set of shared values and aims that will make a positive difference to people and communities and a vital contribution to Glasgow’s economic and social well-being. Improve provision for local communities by reducing unnecessary duplication and increasing co-ordination to ensure that learners have improved access to a diverse, vibrant but streamlined range of learning opportunities. Have a positive effect on learners and employers in terms of shared expertise, joint planning, shared resources, curriculum cohesion, provision and progression. 6 Drive up attainment for every individual in our communities and improve their life chances thus recognising and affirming achievement, building confidence and opening up future opportunities to enable individuals to play their part in the regeneration of a confident, successful country. Create Regional and National Centres of Excellence to deliver skilled people to work in the key economic sectors identified by the Scottish Government. Be an organisation which is ethically and positively governed and known for fairness, respect and equality of opportunity and which seeks to maximise the potential of all individuals and to recognise and celebrate their success. Be a sustainable organisation which is confident and enthusiastic about its local, regional and national future and where high performance is valued and students and staff are encouraged to maximise their potential. Celebrate and build on our overseas links to develop the institution’s national and international profile. Offer state-of-the-art campuses, linked by existing and emerging technologies, with industry standard facilities, and expansive and attractive student spaces. Offer our staff a challenging and rewarding career with opportunities to develop their skills and progress their career. 3.3 Fit with Current Strategic Plans The strategic profiles of the 3 colleges are closely aligned and the strategic themes of each partner provide a synergy of specific corporate outcomes. The colleges work successfully within communities that present common challenges. The new college will aspire to integrate existing strategic themes and will reinforce them with effective and efficient planning processes based upon demand and meeting the priorities of these communities. In doing so, the college will take cognisance of the new regional structure of Further Education. Each partner college has a strong focus on the enhancement of governance, management and leadership within their college. These strategic commitments facilitate a positive and inclusive work environment for staff and the opportunity to engage in CPD that will be beneficial to both individuals and institutions. The new college will be able to maximise the synergies of cultures, values and management innovation to inspire the life experiences and aspirations of students, partners and the community. The core business of each college is fully reflected by a grouping of learning and teaching based strategic themes. The drive toward a sustainable, relevant portfolio is informed by the demands and expectations of employers, the Government and the wider community. All colleges have cultivated formal partnerships and collaborative agreements within the local community and beyond with a range of stakeholders and delivery organisations to improve the life chances of learners. The existing commitment to high quality learning, strong student engagement and continuous improvement will enable the merged college to support the individual goals, aspirations and employability of a diverse student profile with respect to socio-economic 7 background, age, gender and ethnicity. An accessible curricular portfolio will widen inclusion and students will be supported in their learning to ensure continued promotion of the equalities agenda. The uncertain financial environment in which the three colleges perform has stimulated robust financial management and innovative strategic development to safeguard the financial stability and sustainability of the institutions. The reincarnation of responsive organisations that work with stakeholders to meet the challenges of highly volatile economic and political circumstances has been successfully managed. Colleges have prioritised the development and modernisation of an infrastructure to support effective provision of high quality education, skills development and learning. The need to perform on a local, national and international scale has been embraced by the partner colleges to secure the status and enhance the reputation of each institution. The merged college will continue to prioritise the strategic legacy of tackling the unique social and economic challenges that Glasgow presents, through high quality learning, teaching and skills development. 3.4 Developing Values As described later in this document (section 8.5) a Culture and Value survey was undertaken with staff to understand their views of the current cultures within the three colleges, and, perhaps more importantly, their aspirations for Glasgow Clyde College. As part of this exercise participants were asked to identify the most prominent characteristics they would like to see in Glasgow Clyde College. While there were slight differences in emphasis between different groups of staff, overall the characteristics identified, in rank order were: 1.= Student Focussed 1.= Well led 3. High Standards 4. Supportive 5. Organised 6. Outward looking The only significant difference in response was that senior management gave a higher emphasis to the new organisation being creative ahead of organised. Participants were also asked to consider a number of propositions for the new college, among them: Staff should be involved in detailing the front line needs of the new college The new college should develop a culture that strongly values the importance of employers and preparing students for the world of work The new college should aim to be evidence based in all its decision making The new college should make a strong commitment to developing commercial activity with employers The new college should develop a culture that is welcoming of people from deprived communities, and 8 The new college should give particular priority to enhancing the employment prospects of young learners The responses to this set of questions were summarised as staff having a dominant desire to see the new college being strongly vocationally focussed, and to meet the needs of both students and the wider economy. All of this work provides a very strong foundation upon which to develop a comprehensive and cohesive set of values for Glasgow Clyde College. This work will be progressed in the coming months. As described later in section 8.6, work to develop a brand strategy for Glasgow Clyde College was undertaken, as part of this potential brand values were explored, students and potential students described the values they would like to see in Glasgow Clyde College as friendly, modern, innovative and caring. The future work to develop values will also draw on this research. 3.5 Adding Value Glasgow Clyde College is being built on a strong foundation. All three partner colleges already add significant value to their students and to the local and Scottish economies. The colleges enjoy an enviable reputation for the quality of the learning they provide and for the knowledge and expertise of their students. Employability levels among graduates are high, staff are well qualified, experienced and dedicated to delivering the best possible student experience. In the Culture and Values study that was carried out as part of the merger work staff at all three colleges consistently described their institution as student focussed, and this remains their number one ambition for Glasgow Clyde College. With the creation of Glasgow Clyde College an opportunity now exists to build on the excellent reputations of the three partner colleges and create more value for students, the sector and the economy. Glasgow Clyde College recognises the need to further develop the practice of learning and teaching in the Further Education sector, ensuring that the way we teach is as relevant for modern learners as what we teach. Glasgow Clyde College intends to establish a unique Education Development Unit to initiate and progress research into teaching processes at FE level. The output of this unit will help not only Glasgow Clyde College to ensure its learning methods are appropriate for all its students, it will also support the development of the sector throughout Scotland. Glasgow Clyde College intends to disseminate its research findings widely and to develop appropriate mechanisms to support the teaching of teachers based on its research findings. As indicated later, in section 5.4.6, Glasgow Clyde College will have a focus on Youth Employability across all its provision. Working with appropriate partners and funders, the College plans to investigate new and different ways of supporting young people through education and into the labour market. This document in describing the approach to planning for the merger and the ambition of Glasgow Clyde College illustrates the range of ways in which the College will add value to its students, its communities and the local, regional and national economy. 9 4. OPTIONS APPRAISAL This proposed merger is in response to clear policy direction from Ministers in both Putting Learners at the Centre and in the regionalisation agenda outlined in the Post-16 Education (Scotland) Bill 2013. Equally, the uncertainty in funding that the sector is facing is driving unprecedented change in colleges as they work out how to deliver savings while maintaining learner provision, driving up quality and demonstrating innovation in service development and delivery. 4.1 Maintaining the Status Quo The Boards of Management of Anniesland, Cardonald and Langside Colleges recognised that while the colleges were successful, solvent and played an important part in their local communities, the status quo was not an option that was sustainable in the medium term, particularly given reductions in SFC funding. The Boards therefore sought to investigate options that would support the creation of a dynamic new institution designed to serve the current and future needs of students and communities in South and West Glasgow. 4.2 A Federated Model All three partner colleges had previously been members of the Glasgow Community Colleges’ Federation working with the other Community Colleges in Glasgow to deliver joint projects and developments. The Glasgow Community Colleges’ Federation was originally established as a vehicle to support inter-college collaboration in Glasgow. However, following early policy decisions by the Cabinet Secretary for Education, the level of cuts that the sector was facing and with an acceleration of the Change Agenda, the Boards of the partner colleges did not believe that pursuing a federated model in the medium to long term would be a sustainable option as it would not deliver the cost savings required within the identified timescales for regionalisation without a substantial impact on the curriculum. This option was therefore rejected. 4.3 Full Merger With The Right Partners The Boards of the partner colleges were committed to ensuring that by entering into a merger it would be for the benefit of the students, staff and communities they served. Following a consideration of options that looked at factors such as the size of the institutions, the geographical coverage, the complementarity of provision and the cultural ‘fit’ Anniesland and Cardonald Colleges entered merger discussions towards the end of 2011. Prior to becoming involved in the merger process the Board of Management at Langside College instructed an independent option appraisal considering the potential for merging with Anniesland and Cardonald colleges, or Stow, John Wheatley and North Glasgow Colleges. The report concluded that: 10 “Langside, Cardonald and Anniesland would be a powerful player in college learning, and in people, community and economic development in the south and west of the city of Glasgow. It offers the geographically logical combination of community centred learning with a number of opportunities for developing regional and national Centres of Excellence. A shared commitment to access, progression and excellence for learners in this option is a good basis from which to develop a new and effective college of scale in the south and west of the city. “ (Source: Frontline Consulting Merger Option Study, March 2012) Following consideration of this report the Board of Management of Langside College agreed to enter merger discussions with Anniesland and Cardonald Colleges. These discussions were formalised with the creation of a Partnership Board in April 2012 to direct and oversee the merger process. 11 5. ACADEMIC BENEFITS 5.1 Introduction The Portfolio and Learning and Teaching Strategies for Glasgow Clyde College (see Appendices 2 and 3 for draft versions) underpin the organisation’s ambition to be locally, nationally and internationally recognised for the excellence of the learning it provides. Glasgow Clyde College will be a dynamic and innovative centre of educational excellence offering flexible and personalised learning, tailored to fit our students’ needs and lifestyles, with the best quality teaching, round-the-clock access through the Virtual Learning Environment, and a comprehensive range of support and engagement services. Glasgow Clyde College will enable and encourage all its students to realise their full potential, developing the skills necessary to excel in learning, life and work. 5.2 Excellence in Learning and Teaching Glasgow Clyde College will set the highest standards in driving up student retention and attainment, benchmarking its performance against provision in Scotland and the UK. Glasgow Clyde College will create opportunities for students to learn with the best possible teachers in excellent facilities and learning environments. All three partner colleges have recently received excellent external reviews from Education Scotland, and Glasgow Clyde College will build on this success and be seen as a partner of first choice for learners and stakeholders. The experience of the three partner colleges in Quality Improvement through Self Evaluation is well embedded and, by building on this, Glasgow Clyde College will continue to develop its offering taking advantage of best practice wherever it exists. Glasgow Clyde College will be in a stronger position to increase the proportion of learners progressing from programmes not leading to recognised qualifications to full-time national qualifications (NQs). Glasgow Clyde College will also work with its sister colleges in Glasgow to deliver the Regional Outcome Agreement and increase the retention and achievement of students on full-time NQ programmes. By simplifying and streamlining Quality and Management Information Systems we will be able to more effectively set standards and targets and monitor performance data to drive up results across the city. The creation of Glasgow Clyde College will bring opportunities for staff in related disciplines, both in teaching and support areas, to develop wider communities of practice with increased opportunity for the exchange of excellent and innovative practice. Part of the unique selling point of the new college will be the development of an evidence-based research and practice unit to support excellence in teaching and service delivery. With the creation of Regional and National Centres of Excellence, Glasgow Clyde College will continue to develop the flair and creativity in its students and staff, and make a distinctive contribution to the local and national economy. 12 5.3 Developing the Curriculum Glasgow Clyde College will continue to review and develop its portfolio to ensure it meets community, employer and industry needs. An essential part of this will be the evaluation of the portfolio against identified curriculum drivers, such as economic and skills needs and national, regional and local policies. Curriculum plans will be developed in response to these drivers. This process of regular review will lead to a responsive portfolio that is designed to meet the needs of the economy and employers. Through its portfolio plans Glasgow Clyde College will seek to provide a relevant broad based curriculum at as many levels as possible, delivering programmes from introductory level through to HND, degree and professional workforce development qualifications. Within this there are areas where the College already has, or plans to develop expertise which is sector leading. The following principles provide the basis on which portfolio decisions regarding the Glasgow Clyde College curriculum will be taken. Curriculum areas supporting both the Scottish Government and Glasgow Region priorities will be developed and strengthened Local, regional and national economic growth will be supported by delivering provision matched to identified sector and employer needs Existing and, where appropriate, new sector leading specialisms will be built upon to create Regional and National Centres of Excellence Help will be provided to build and grow businesses Activity that supports local community and economic needs will be promoted; Provision that meets the needs of 16-24 year olds will be prioritised A portfolio will be delivered that provides, breadth, depth and aspiration and ensures local access routes and progression opportunities for our communities A portfolio will be delivered which supports progression routes to employment and/or articulation to higher education Provision will be targeted to support key groups of learners e.g. MCMC, School/College learners, Looked After Young People Programmes will meet acceptable levels of recruitment, retention, and outcome PIs Programmes will be based on a recognised qualification (or justified if not) Social responsibility will be recognised through the promotion of local access to provision Programme financial viability will be optimised Portfolio provision will be aligned with the other Glasgow Colleges’ provision in line with the Glasgow Regional Outcome Agreement These guiding principles will help Glasgow Clyde College to avoid unnecessary duplication and provide a relevant curriculum with appropriate breadth and depth. An extensive review of the curriculum being delivered by the three partner colleges was carried out against these principles in the second half of 2012. This review has led to the strengthening of provision in areas of growth and the streamlining of courses in areas of lower priority. 13 Provision has been grouped into three broad categories; Key Growth Sectors, Other Skills Sectors and Access, Transition and Continuing Learning. Based on this categorisation, the diagrams below demonstrate the proposed shift in provision for Glasgow Clyde College’s core activity. 14 5.4 Delivering the Curriculum Building on the approach set out above Glasgow Clyde College will continue to develop a curriculum offering that will allow its students to gain the skills needed to make a positive contribution to the Scottish economy in the future. The curriculum will continue to be developed to align with the needs of the local economy and reflect the growth sectors in Glasgow and Scotland. In addition, reflecting Government policy and the challenge of securing a positive future for all of Scotland’s young people, Glasgow Clyde College will ensure an ongoing focus on youth employability. 5.4.1 Creative and Culture Each of the partner colleges is renowned for provision in this area and the creation and delivery of programmes to prepare students for employment in the culture and creative industries sector will continue to be a specialist, national provision offered by the new college. We believe that the scale of resources, expertise and innovation on offer will enable this contribution to flourish and help to extend the existing opportunities for work placements and industry links. Programmes will be offered in Art, Fashion Design, Fashion Manufacturing, Textiles, Dance, Acting and Performing Arts, Music and Sound Production, Journalism, Communications and the Media, and Stringed Musical Instrument Making. Provision will range from introductory to degree level with articulation to universities throughout the UK. Given the specialist nature of much of this provision the new college will look to strengthen its position and develop further degree courses to meet industry needs. 5.4.2 Technology An extensive range of Modern Apprenticeships and SVQs will be offered in Engineering, Energy, Water Technology, Plumbing, Gas and Construction related areas. All of these programmes will be developed and delivered in conjunction with a range of Sector Skills Councils and key employers such as BAE Systems, Scottish Power, Rolls Royce, Scottish Water and Scottish and Southern Energy. Glasgow Clyde College will be in a strong position to develop its partnerships with industry and focus on Scotland’s strengths in the growing renewables and power generation markets. We will also continue to make a significant contribution to Glasgow and Scotland’s Marine, Mechanical, Electrical, Automotive Engineering and Construction demands whilst supporting small and medium sized engineering and construction companies in developing skilled employees. There is considerable depth of experience across all three partner colleges supporting the needs of these sectors, and the new college will seek to strengthen the scale and level of support where appropriate. Working with COGENT new opportunities have been identified to support the Chemical Sciences industries building on existing expertise in water management and on the management and control of water utilisation in industrial processes. 15 Glasgow Clyde College will continue to develop and support these areas, which, while small at present, represent significant opportunities for growth in the future. 5.4.3 Finance and Business Services Recent labour market intelligence forecasts that any new employment growth in Glasgow will be largely dependent on its success as a centre for business services. Based on the expertise built up in the three partner colleges the new college will offer a significant range of Business, Financial, Information Technology and Computing courses with provision being from introductory to HND level. Good articulation links already exist with a range of universities from all the subject areas, and these will be further developed. Delivery of HNC and PDA Learning and Development programmes, a provision not commonly available within the Glasgow region, will also be a feature of Glasgow Clyde College’s provision. Glasgow Clyde College will build on existing expertise in computing e.g. Cardonald College is the accredited Microsoft Lead Centre for Scotland, acting as a link between the Scottish Qualifications Authority, Microsoft and other colleges supporting them in their implementation of the Microsoft suite of qualifications. The scale of the new college will mean that local students are offered enhanced opportunities in a key growth area that will be a provider of jobs for years to come. Glasgow Clyde College will work to develop new and innovative approaches to meet identified demand in this area. Economic reports indicate that 40% of Glasgow’s employment is now in the service sector. This covers a diverse range of industries, and the subjects that will be delivered by Glasgow Clyde College to support them include Travel and Tourism, Catering, Hospitality Management, Sport and Fitness, Complementary Therapies and Hairdressing and Beauty. Provision will be provided from introductory level through to NQ and HN level. In addition within this area there already exist very positive relationships and reputations with sector bodies offering many specialist awards alongside standard provision and, in so doing, providing better employment opportunities for students. Glasgow Clyde College will build on the excellent articulation links that exist with Universities, and the well-developed Skills for Work and Winter Leavers programmes. Glasgow Clyde College has well developed facilities to support Hair and Beauty and the Catering and Hospitality sectors and will seek to enhance these facilities in the future. 5.4.4 Health and WellBeing Care programmes will be provided for students in Health, Social and Early Years Care, and also for employees who require mandatory occupational qualifications. Glasgow Clyde College will help simplify and sharpen the strong links that exist with local authority and private sector employers to meet regional and national skills priorities. Two of Glasgow Clyde College’s campuses will be close to the new South Glasgow Hospital, soon to be the largest health care facility in Europe. The health sector has been specifically highlighted by the Government for support, and is considered a strategic priority for Glasgow Clyde 16 College in terms of job opportunities and growth for the local economy. Glasgow Clyde College will be a member of NHS Greater Glasgow and Clyde Education Partnership which has created a Centre of Excellence, supporting the development of new qualifications and the upskilling of existing staff. Life Sciences is a growing area of provision that has developed in response to both the Government’s identification of Life Sciences as a key sector and partnership discussions with NHS Greater Glasgow and Clyde on their need to ensure good quality recruits into their medical laboratories. New provision at HNC and NQ level has been introduced and approval has been obtained to run an MA Life Sciences, with articulation being strong across all courses. Glasgow Clyde College will continue to work closely with local schools to encourage young people to consider Life Sciences as a viable and positive career choice thus building on future local employment opportunities. The new college will build on this strong position. 5.4.5 Access and Continuing Learning The main focus of provision in this area is to offer access routes into learning which then have clear progression outcomes into employment or further study. While some of the provision offered may not be immediately vocational in nature it provides the essential foundation for eventual entry into employment. Much of the provision in this area is driven by Government and regional policy and community needs as identified in the Glasgow Single Outcome Agreement and the Scottish Government’s ESOL Strategy and Adult Literacy and Numeracy Strategies. Glasgow Clyde College will continue to develop customised provision in conjunction with local partners to meet the diverse range of needs demonstrated by these groups. Glasgow Clyde College will build on the excellent reputation enjoyed by the three partner colleges for the delivery of Advanced Higher, Higher and Intermediate level courses which provide access to qualifications which support entry to vocational and higher education programmes. Young People who require additional support for learning are one of the four target groups of the Glasgow Youth Employability Partnership (YEP). Courses focussing on employability and progression will be offered within Glasgow Clyde College to ensure that we are responding to the action plan of the YEP, and to ensure that consistent support is offered to vulnerable young adults during the transition from school, and in preparation for employment. Glasgow Clyde College will continue to provide appropriate educational provision to those with additional support needs to ensure that we continue to fulfil the roles and responsibilities described in the ‘Partnership Matters’ document. 5.4.6 Youth Employability Glasgow Clyde College will ensure a focus on youth employability across its provision. This is in part driven by the Government’s priority to ensure that all 16-19 year olds are in positive destinations. Glasgow City has developed youth employability structures to assist achieving this and all three partner colleges already work extremely closely with the 17 Community Planning Partnership, Skills Development Scotland (SDS), Glasgow Education Department and local third sector organisations to implement the City’s Youth Employment Gateway Strategy. Glasgow Clyde College will build on this strong foundation delivering a range of programmes, both to engage young people who are not in employment, education or training and to assist those who are ready to move into employment, training or education. Glasgow Clyde College will work with partners to determine the appropriate entry points for these cohorts and investigate the need for shorter courses focusing on skills for employability. Glasgow Clyde College will also continue to develop a range of customised programmes both through programmes such as the Princes Trust and within the context of the SDS Employability Fund provision, seeking to develop innovative solutions to help ensure all 16-24 year olds are able to fulfil their potential and make a positive contribution to the Scottish economy. 5.4.7 Building Businesses for Scotland Glasgow Clyde College aims to extend the support already offered to entrepreneurs in the creative industries to start and sustain their own businesses. Funding from Digital Enterprise Scotland and Creative Scotland provides access to specialist facilities supporting a range of creative sector businesses. Glasgow Clyde College will seek to expand this backing to widen the sectors being supported beyond the creative industries. Glasgow Clyde College will establish business incubator units in all three campuses utilising the links in key areas of curriculum strength appropriate to each campus. This ambitious model characterises the imaginative approach Glasgow Clyde College will take to support the development of a skilled, educated and creative workforce. 18 6. IMPLICATIONS FOR TERTIARY EDUCATION IN SCOTLAND Glasgow Clyde College will be a major force in education with the capacity, influence and ambition to impact upon and improve the prosperity and wellbeing of its local communities, Glasgow and Scotland. All aspects of provision by Glasgow Clyde College will be developed and delivered in recognition of their fit to local, regional, national and international need. Through the benefit of shared expertise and resources, regional and national centres of excellence will be created, delivering skilled and motivated people to the key economic sectors, supporting local communities and helping grow business for Glasgow, Scotland and beyond. In achieving this Glasgow Clyde College will work within the Glasgow Colleges Regional Outcome Agreement and in partnership with the Higher Education sector to maximise opportunities for widening access and articulation at appropriate SCQF levels. This articulation work will also encompass the emerging higher level Modern Apprenticeships. Provision will continue to be delivered through the three existing campus locations ensuring we continue to serve our local communities. Outreach work will be designed to be as flexible as possible, aligned with local community planning needs and delivered in locations matched to identified need. There are excellent existing links with Glasgow Education Department, Glasgow Life, Glasgow Community Planning Partnership, Glasgow Regeneration Agency and local Voluntary Sector organisations and these will continue to be enhanced to ensure the best possible access and support for local people entering further education. The increased pool of knowledge and expertise of staff will help provide a single community of learning with one shared set of values and purpose that will make a positive difference to people, communities and partners in Glasgow. Beyond Glasgow, Glasgow Clyde College will also work closely with our neighbouring regions and Local Authorities to develop coherent provision and services to meet their needs. It is our aspiration that Glasgow Clyde College offers students a seamless learner journey from entry level provision to degree level qualifications. The creation of this progression framework is a key aspect of the college portfolio, allowing students to decide at each stage of the process whether to progress to the next level through a single college structure or exit to employment. The new college will have a greater influence to increase its progression links with universities and also develop programmes and partnerships at undergraduate level. Both as part of the Glasgow Regional Outcome Agreement and in our own right Glasgow Clyde College will be accountable to all stakeholders including funding agencies, awarding bodies, employers and most of all students. We will regularly seek feedback from all our stakeholders and act on their responses to further improve our service. 19 7. FINANCIAL BENEFITS 7.1 General The merger proposal for Glasgow Clyde College seeks to respond to the reduced level of funding available to the Further Education sector and the intention of the Scottish Government to move towards increased regional accountability. We are in a difficult time for the sector. Substantial cuts have been incurred in core grant funding for both 2011-12 and 2012-13. The outlook for 2013-14 and 2014-15 is uncertain. We are expecting a reductions of 11% in 2013-14 but hopeful that there will be no further reduction in 2014-15. This assumption is guided by the Scottish Government Budget announcement on 6th February 2013. In later years the plan assumes further cuts of 2% per annum in cash terms. In cash terms the combined grant income of the merging colleges will reduce by £3.2m in 2013-14. The cut in funding will lead to a reduction in senior management, teaching and support roles but the merger will provide an opportunity to minimise the level of reduction whilst maintaining provision across the college campuses. Merger will enable Glasgow Clyde College to reduce management overheads, compared to the cost within the individual colleges. In addition merger will provide the opportunity to reduce duplication of some support functions. The level of income reduction outlined will lead to a reduction in output unless cash is invested in new ways of delivery. Glasgow Clyde College will continue to invest in facilities to ensure that all students can access learning in good quality premises and through modern delivery channels. The merger business case assumes fixed asset investment of £13m over the plan period. The combination of the colleges will provide opportunities to increase commercial and noncore/supplementary grant income. Glasgow Clyde College has developed an exciting but achievable plan to help grow other income channels in order to help mitigate the effect of core grant funding reductions. The business plan for Glasgow Clyde College is supported by the following key assumptions A sustainable financial position will be attained within two to three years of merger with accounting and cash surpluses generated at that stage and beyond. A rapid reduction in management posts across the College An ongoing level of operating surplus and cash generation to enable continued investment in teaching and student facilities Sufficient cash and net current assets to enable prudent management of the College’s balance sheet position Continued usage of the core campus sites at Anniesland, Cardonald and Langside together with community access support. 20 The business plan for Glasgow Clyde College (Confidential appendix BC) has been prepared for submission to the Scottish Funding Council and used to inform the decision making of the Partnership Board. 7.2 Commercial and International Strategy 7.2.1 Commercial Strategy Building on the experience and expertise of the three partner colleges Glasgow Clyde College will offer a range of commercial services which will support the growth of the Glasgow and Regional economies, an essential component of economic growth: “For Glasgow to grow its key sectors, boost innovation, productivity and employment, it is vital that the colleges and universities are fully engaged with key sectors and work with businesses to produce the skills, knowledge, design and innovation needed to be world class.”1 Glasgow Clyde College’s commercial activity, much of which will be based on knowledge transfer and innovation, complements our mainstream portfolio, updates staff knowledge and skills and provides regular contact and dialogue with businesses in Glasgow, Scotland, the UK, Europe and internationally. Glasgow Clyde College is committed to developing and embedding commercial collaborations, partnerships and initiatives which: Supports businesses in improving productivity, competitiveness and profitability Provides people with the right skills to trade in the labour market Creates opportunities for the College to contribute to the economy of Glasgow and Scotland Develops and sustains productive relationships between staff and a variety of external agencies, key sectors, local employers, customers and other stakeholders Provides opportunities to enhance staff skills and knowledge Reduces reliance on public funds by providing continued growth of independently generated income and operational surplus for the College; Supports cooperation within the Glasgow Colleges’ Strategic Partnership, providing flexibility and responsiveness in serving the key sectors and local employers of the Glasgow region. 7.2.1.1 Expanding the portfolio of commercial courses It is intended that all academic delivery units of Glasgow Clyde College will have a commercial delivery activity plan for the session. The new college will utilise existing links and relationships to assist the academic delivery units in the development of commercial business. The main focus in the first year will be to offer more to existing corporate clients. 1 Glasgow Economic Commission, Final Report, June 2011 21 The commercial portfolio will also include the expansion of the existing leisure programmes which have the potential to achieve early expansion in session 2013-14 and are predicted to increase by 30% over the period to 2016. 7.2.1.2 Securing Customised Training, tendering for commercial contracts and offering other services to businesses. The expansion of customised training will be supported by a proactive approach to identifying business training and service needs. Glasgow Clyde College will build on existing relationships between staff and corporate customers and will seek to support businesses with a range of services including marketing, design and consultancy. The main focus will be on business within the UK but will also include the potential to bid for international commercial business. We will source opportunities to benefit from the European Union’s (EU) new multiannual financial framework for 2014-20202. This will include programmes in Scotland but will also link to international commercial contract opportunities arising, for example, through the pre-accession assistance to encourage the adoption of EU laws and standards. 7.2.1.3 Sourcing Funding from External Agencies In pursuit of its strategic ambitions, Glasgow Clyde College will seek to maximise its funding from appropriate external agencies including the National Lottery, Knowledge Transfer Partnerships, Trade Associations and European Funding. Glasgow Clyde College will actively work with business start-up agencies to provide opportunities for its learners to consider business as an alternative progression route. Recent research identifies colleges as “having a role to play in promoting enterprise within Scotland”3. As highlighted in section 5.4.7. Glasgow Clyde College will build on the support already provided to ensure business start-up is a viable option for its students 7.2.1.4 Maximising the Use of College Facilities Glasgow Clyde College has three high quality campuses with excellent facilities. Glasgow Clyde College will seek to maximise the use of these facilities through offering local businesses and groups the opportunity to access and hire them at times that are complementary to the delivery of education. Glasgow Clyde College will initially focus on establishing its offering and promoting it to current customers as well as sourcing new customers. 7.2.1.5 Establishing Sponsorship Opportunities Glasgow Clyde College will establish a range of sponsorship packages for both individuals and corporate clients. Various sponsorship options will be pursued including, financial contributions to the College, donations of equipment and materials and in-kind contributions to enhance the learner experience, for example providing guest lectures or supporting student visits. 2 http://ec.europa.eu/europeaid/how/finance/mff/eu-budget_en.htm Further Education, the Scottish Labour Market and the Wider Economy, Paper no.94, The David Hume Institute, Oct 2012 3 22 7.2.2 International Strategy Through the experience and expertise of the partner colleges Glasgow Clyde College will immediately be involved in significant international activity in a number of areas contributing towards the economic growth of Glasgow and Scotland. Glasgow Clyde College is committed to developing and embedding international collaborations, partnerships and initiatives which: Creates opportunities for sharing knowledge, expertise and international best practice to develop its services to learners, communities and businesses Offers opportunities for developing staff capacities to undertake international work Provides opportunities for students to enhance their learning Supports the development of mutual respect and inter-cultural awareness Supports economic growth in Glasgow, Scotland and internationally Provides income streams for the College, reducing reliance on public funds by providing continued growth of independently generated income and operational surplus for the college Encourages cooperation within the Glasgow Colleges Strategic Partnership to contribute to developing sustainable colleges in the Glasgow region 7.2.2.1 Developing International Commercial Contracts Glasgow Clyde College will actively seek out opportunities to grow the volume of business being undertaken on a commercial basis with international customers. We will engage with other colleges as appropriate and when this would add benefit to the potential to bring international business to Glasgow and Scotland. We will work to establish an international vocational education and training partnership with other colleges and institutions to allow us to tender for larger contracts. Initially Glasgow Clyde College will target the expansion of business with existing customers through promoting the wider range of specialisms available as a result of merger. The early focus of international work will be on regions where Glasgow Clyde College currently has contracts e.g. on the Middle East countries where very large levels of investment in education and infrastructure are likely to be sustained over the next 20 years.4 We will seek to investigate and develop a flexible, responsive and blended approach to delivery of taught content; sensitive to the needs of learners and employers in target international markets. Initially Glasgow Clyde College will focus on products and services in the following curriculum areas: 4 Creative Industries Engineering Your Guide to doing Business in the MENA region, UK trade and Investment, 2010 23 English Language Training (ELT) Extended Learning Needs Health and Safety Health and Social Care Hospitality Tourism Management for the Vocational Education and Training Sector Training and Development Water and Wastewater The range of areas covered will be broadened as opportunities arise and as new market intelligence is available. Glasgow Clyde College will actively develop business relationship-building opportunities resulting from the Glasgow 2014 Commonwealth Games. 7.2.2.2 International Delivery Partnerships Glasgow Clyde College will develop institutional links with overseas providers where such links can be shown to offer commercially viable, sustainable and mutually beneficial relationships between the institutions. The key objective in developing institutional links will be the establishment of delivery centres within overseas providers premises, utilising Glasgow Clyde College’s learning and assessment materials and quality assurance systems to assist the partner institution to deliver high quality learning and assessment. The initial focus will be on international institutions that currently operate in competitive markets for privately funded education and would benefit from a relationship with Glasgow Clyde College. The initial country focus for this strand of international activity will be India. The Indian economy is the second fastest growing economy in the world 5 and the language used for education is English. In addition, the Scottish Government India Plan6 provides a strategic focus to support business engagement with India. 7.2.2.3 International Student Recruitment The recruitment of non-European Economic Area (EEA) students represents an opportunity to enrich the learning experience of home based students and to enhance the job satisfaction of staff. Glasgow Clyde College will be recognised by international applicants and agents as offering a high quality learning experience and welfare support. Excellent articulation arrangements will offer the students secure routes to progress to higher education institutions or to complete a degree. As Langside College is the only one of the three partners to currently hold a tier 4 HTS licence, Glasgow Clyde College will initially recruit visa-sponsored students for courses based at the Langside campus for session 2013-2014. International student recruitment will involve all three campuses in session 2014-15. Glasgow Clyde College will focus on recruiting fewer, but well prepared, international students. 5 6 India and the Global Economy, Chapter 14, www.indiabudget.nic.in Scottish Government India Plan, March 2010 24 A renewed focus on compliance with the Tier 4 immigration route and online management of data will underpin this area of the international strategy. The initial geographic focus will be on India, Sri Lanka, Malaysia and China. Glasgow Clyde College will also investigate the potential of, and where possible, recruit government-funded students from Saudi Arabia, Qatar and other Gulf states. 7.2.2.4 Externally Funded International Projects This strand of international activity includes initiatives funded by, for example, the European Union, the British Council and the UK-India Education and Research Initiative (UKIERI). Many of these projects address the main principles of Glasgow Clyde College’s international strategy, in addition they also provide excellent opportunities for staff and students to benefit from professional development and enhanced learning experiences through mobility projects. Some of the projects within this category of international work can be considered precommercial with the potential to develop as future commercial activities, supporting the other three areas in the international strategy. Glasgow Clyde College will devise wellstructured, valuable externally funded international projects that will make a social, educational and financial contribution to the College through the sharing of best practice, knowledge transfer and contributing to supporting College costs. 25 8. ISSUES ARISING FROM CONSULTATION The formal consultation on the merger took place between 27th August and the 16th November 2012. This date was subsequently extended to allow the newly elected student representatives additional time to submit a considered response, and to allow additional input from stakeholders. A consultation document ‘Achieving More’, which set out the case for merger, was produced and more than 2000 copies distributed internally and externally. 8.1 External Consultation The consultation document ‘Achieving More’ was sent out to a joint database of more than 600 stakeholders inviting comment. This was followed up by phone and email. 42 responses were elicited this way, of which 5 were opposed to the merger. Six separate themed lunches/suppers were held in November and December for around 70 key partners in different sectors, at which they could discuss their views on the merger with staff and senior management. These events were held in the Training Restaurant at Anniesland College and the Theatre Bar at Langside College, and provided an excellent opportunity to showcase the skills of the student body. In addition presentations outlining the merger proposals were made to a number of Community Planning Partnership meetings and Local Area Committee meetings. Stakeholders were overwhelmingly positive about, and supportive of, the merger and the opportunity to enhance and build on existing relationships. Where they expressed a preference, stakeholders liked the name Glasgow Clyde College and considered it appropriate for the new college with its associations of heritage, regeneration and creativity. “We are sure that these three colleges working together will make a great impact on widening access to education in Glasgow and beyond.” Professor Sir Jim McDonald, Principal, University of Strathclyde “We are pleased to support this proposed merger. The structure of the combined colleges offers excellent diversity of provision along with opportunities to create a critical mass for specialist areas of education and training.” NHS Education Scotland “We support the approach you are taking to the creation of the new college and believe that the planned merger will present the college with an opportunity to create efficiencies, remove duplication, develop specialisms and centres of excellence, improve education and training options and create a curriculum that relates to the labour market and delivers real economic growth.” Lorraine McMillan, Chief Executive, East Renfrewshire Council 26 Further stakeholder events are planned in a similar format to the themed lunches to keep stakeholders involved in the merger process, to build on existing relationships and create new contacts for the new college. 8.2 Staff Consultation Copies of the Consultation Document ‘Achieving More’ were distributed to all staff at the start of the consultation process. All staff were invited to attend a workshop to discuss their hopes and fears for the new college and the practicalities of working in a new college. 10 workshops were held across the three college campuses, each was hosted by a Principal although Principals did not host in their own college. To encourage discussion it was decided not to choose a lecture theatre setting, but to set up more informal sessions where staff could discuss the merger in smaller groups. On arrival at the workshop staff were put into groups of 10-15 and directed to one of three ‘stations’, each of which had a different theme; What are your hopes for Clyde College Glasgow? What are your concerns about the merger? What do we need to have in place for vesting day? Each station was hosted by a facilitator, a member of the senior management team whose job it was to keep the conversation flowing. The tables were laid with writable tablecloths and staff were encouraged to write down their thoughts as the session progressed, to ensure that as many of their views as possible were captured. The chief concerns for staff were jobs and courses. Understandably, staff were concerned about their own position, however they also expressed their concerns about the continued provision of courses and the options that would be available for students. “Where will I be based?” “Is my job safe?” “How do we ensure the teaching is consistent throughout the three campuses?” “Will there be enough places for student demand?” Staff comments from consultation event. Staff wanted more information about the merger process, including the timeline, appointment of Principal Designate and senior management, and details of what was being discussed at merger meetings. Staff were ambitious for the new college and hoped it would be ‘bigger and better,’ leading to the sharing of best practice, greater opportunities for career development and an enhanced experience for students. 27 “I hope that Clyde College will be the best college in Scotland as soon as possible. We can do that through very careful planning, accepting there will be shortcomings but with everyone wanting to do their best and working to the best of their ability.” Staff comment from consultation events. A dedicated merger website was set up as a source of information about the merger process, including background information and a poll on the proposed name. Staff had mixed views about the name Clyde College Glasgow. Staff were surveyed following the consultation sessions and 86% said they were satisfied with the opportunity to comment and felt fully consulted on the merger plans. 8.3. Student Consultation Consultations with students were led by the Student Associations and supported by Partnerships for Change and included an online survey, postcard campaign and consultation events. A very successful Question Time style student debate on the merger was held at Langside College in December. The debate, which was attended by more than 100 students, was Chaired by BBC Business presenter Graham Stewart. The panel comprised senior management from the three colleges, including 2 Principals, Robin Parker, President NUS Scotland, and the Student Presidents from each college. At the start of term initial consultation was carried out with the student body via meetings with class representatives and a presence at Freshers’ week where students were given information about the merger and asked for their initial views. At each college, a majority of the students were not against the merger, but they had concerns about course viability and location. They felt hopeful about the new college sharing best practice and wanted savings reinvested to improve the student experience. Students who participated in this strand of the consultation were split almost 50-50 on the name Clyde College. The Student Associations prepared a combined report on the student consultation which was presented to the Partnership Board and included a ‘manifesto’ outlining their wishes for the new College. A copy of this and the college’s response is attached as Appendix 4 8.4 Trade Unions Early and regular communications were established with all three recognised trade unions: EIS, Unison and GMB through a series of informal meetings. These meetings involved Union representatives from all three colleges meeting together with the College Principals and senior staff. The purpose of these meetings was to ensure that Union representatives were kept informed of progress with the merger, and to get early input from them on a range of key issues. 28 As a result of these informal meetings a new workstream was established, led by the Unions, to develop proposals for a new approach to employee relations in Glasgow Clyde College. A programme of formal meetings for Teaching Staff Unions and separately Support Staff Unions was established in January 2013 to progress merger related discussions. These groups were established under the title of Merger Joint Negotiating Committees. These formal meetings will be the mechanism to deal with negotiations on the harmonisation of staff terms and conditions, an ambition shared by senior management and unions. In addition to seeking harmonisation of salaries and terms and conditions, in order to ensure efficient and effective delivery of the portfolio there is also a need to harmonise and realign teaching hours and the teaching calendar. This will need respectful and realistic negotiations, the basis for which already exists within the partner colleges. It will also require financial investment, and support from the Funding Council. 8.5. Culture and Values Study In addition to the consultation events outlined above an independent Culture and Values study was carried out with staff towards the end of 2012. The study involved an anonymous online survey followed by the opportunity to participate in a focus group. In total more than 460 staff contributed to the study and 33 focus groups were held. The study set out to understand staff’s views of the current Culture and Values within the three partner colleges, and importantly to understand what staff wanted for their new college. The study authors commented that the quality of staff engagement in the study was excellent. The study concluded that “There is no evidence from our study that any cultural misalignments exist which should threaten the proposed merger” Roger Mullin and Colette Lynch, Culture and Values Study The study found that there are many positive cultural characteristics in each college which should prove a helpful basis for further development. All three colleges are already strongly student focused, and in general communications and trust characteristics compare favourably with other colleges. Staff are, however, highly uncertain about their own future, and this is driving down levels of optimism. Going forward there is a strong desire among staff at all levels to help shape the new college and no desire to merely replicate existing cultures within the new college. Staff also recognise significant opportunities to develop an effective new college, and have a desire to see the new college as serving students by becoming strongly externally focused. 8.6 Brand Strategy Research As part of the work to develop a brand for the new college research was carried out with current students from the three colleges and local school pupils. In total 42 students and 31 school pupils took part in 9 focus groups. 29 In respect of current brand values participants considered that all three colleges were caring, friendly, innovative and modern. Students think very positively about all three colleges. The following word clouds summarise their views of the current brand values of all three colleges. Anniesland College Cardonald College Langside College “The college gives me everything I want for my future. This is the perfect college for me” Full-time student from Anniesland. “The staff are amazing – They are supportive, nice and professional” Full-time student from Langside “This is a very modern place to study. There is a good sense of community and the facilities are fantastic – really up-to-date” Part-time student from Cardonald The students’ vision for the new college is about adding to what they already have rather than a reinvention. A word cloud describing the participants’ ideal college is below. This study also asked participants about the name for the new college and interestingly found that the name is not particularly important to students or school pupils. Participants did however suggest that the River Clyde is the thing that links Glasgow and their most 30 preferred names had Clyde in the title. The preferred college name of those participating in the study was Glasgow Clyde College. “I don’t care what the college is called as long as the name is not ridiculous.” Part-time student from Langside “The name of the college is not important. It is the reputation that is.” Part-time student from Cardonald “I don’t think that it is really important. As long as the college is a good college it really doesn’t matter what it is called.” School pupil Rosshall Academy 8.7 Response to Consultation 8.7.1. Staff Consultation Following the staff consultation sessions senior management have been keen to respond to the issues raised. While it is not yet possible to provide specific information on individual jobs at this stage management in all three colleges have continued to hold all-staff briefing sessions to answer questions and provide as much information as possible. The development of the joint portfolio for Glasgow Clyde College as outlined in section 5.3 has allowed questions about course provision and viability to be answered by senior management. The merger portal has continued to be used as a key medium for sharing information, and, as requested, minutes from key merger meetings have been made available. Staff were also invited to suggest alternative names for the new college and to vote on any suggestions made. Drop boxes have been positioned in all three colleges to allow staff to ask questions anonymously. Staff received a weekly update on merger activity until the launch of a fortnightly newsletter in January 2013 which provides information on the merger. 8.7.2 Student Consultation The Partnership Board were keen to provide a response to the ‘Manifesto’ developed by the Student Associations, and workstream leaders have considered and responded to the issues raised. A copy of this response is included in Appendix 4. To support the Student Associations to engage the student body in the merger process the Partnership Board agreed to fund a dedicated Research and Communications Officer who will be in place until August 2013. A merger pamphlet for students will also be created; the 31 web portal will be developed as a student resource; and a social media campaign will be launched. Further informal sessions with senior management will also take place. The Communications Group are identifying the key themes that have emerged from all of the consultation activities, and the Culture and Values study to allow management to provide a comprehensive response. 32 9. STRATEGY 9.1 Staffing Issues The core business of Glasgow Clyde College is the delivery of high quality education. The knowledge, skills and expertise of our staff are critical to the success of the new institution. Integrating staff from three colleges which have different terms and conditions and workplace cultures is challenging, however it will be critical to the success of the new college that this is done in an open and transparent way. All activity in this area will be underpinned by the College Organisational Development strategy which is outlined in Appendix 5. Key to the success of the new institution is the development of a new curriculum and management structures to support the delivery of that curriculum. Following extensive work by the Curriculum workstream a new curriculum is emerging that reflects the strengths of the three partner colleges and the current and likely future demands of the local and regional economy. This curriculum is described in more detail in Chapter 5. Based on the emerging curriculum, work has progressed on developing appropriate staffing structures. A number of principles have been agreed by the Partnership Board against which the structure will be developed, these are: The curriculum will deliver key Government policies in skills development which, therefore drives the structure The structure must support a curriculum which is coherent and offers progression Support services and their location will be the infrastructure to support the curriculum delivery mechanism A staff structure which offers a level of career progression and preparation for more senior roles for support staff is being incorporated The structure must be efficient, effective and sustainable Optimising opportunities for students in relation to learning and essential support services take priority over other items The volume, location and level of provision will be designed to support the Regional Outcome Agreement and maximise opportunities for the students of Glasgow Clyde College Local provision at access level is provided in all three campuses with increasing expectations of learners assuming more responsibility for their own learning as they rise through SCQF levels Trade Union colleagues will be engaged at appropriate times in co-creation of structures The new College will live within its means. This is particularly challenging as sector budgets have been cut by 24% with disproportionate application to the Glasgow region 33 Bearing in mind future known funding cuts maximising staff reductions in Year 1 is essential whilst Transformational Funds are available The new College will not be in a position to offer staff a guarantee that there will be no compulsory redundancies but will be committed to endeavour to take every practical measure to avoid compulsory redundancies Engagement and consultation with those affected, first at management level and then throughout the organisation with appropriate individuals/teams will take place The first appointment to the new structure was made in December 2012 with the appointment of Susan Walsh, currently Principal and Chief Executive at Cardonald College as Principal Designate of Glasgow Clyde College. The objective of the proposed new structure is to ensure high quality learning experiences for students underpinned by excellent teaching, high quality support services and sound leadership and management. The function of management is to support a sustainable and productive partnership of teaching and support staff to deliver high quality and positive experiences for students. The first phase of the new structure provides a senior management model (see Appendix 6 for proposed structure) which will deliver strategic leadership, robust operational management, a sustainable delivery model and ensure the balance between centralised and dispersed management across three campuses. This balance is important as students and staff need local access to decision-makers but within a model which allows more efficient centralisation of appropriate services. The proposed senior structure provides each campus with a dedicated Vice Principal role. The VP roles are cross-college in relation to prime function. In addition three of the posts will also hold a specific campus responsibility. Each Vice Principal will provide line management for a number of Director posts, academic and corporate, which have crosscollege responsibilities. Each Director will lead a specific area of activity. Through this structure every member of staff in the new college will have someone at senior management level to provide a voice for them and to ensure direct communication between staff and those charged with leading the college. It is recognised that the new college will be formed at a time of great change for the sector, specifically the emergence of a new Regional Governance structure, and the college is committed to ensuring that it plays a full and positive part in developing the best possible educational outcomes for the citizens of Glasgow. This will bring new responsibilities and the structure is designed to be adequate, efficient and affordable, but also flexible in order to meet any challenges which may emerge. 34 9.2 Student issues 9.2.1 Student Involvement in the Merger Process The Students’ Associations of Anniesland, Cardonald and Langside Colleges have been working with the Colleges and the Partnership Board to help ensure that the students of the three colleges have a voice in the merger process. The Student Presidents meet on a regular basis to progress relevant activities. The Student Associations submitted a wellreceived formal response to the merger consultation which detailed students attitudes to the merger, as highlighted in section 8.3. The Student Associations were also involved in organising and supporting the successful Big Debate that was held in December 2012 and are taking the lead on developing further debates. There are also three student members on the Partnership Board. 9.2.2 Merger of the Students’ Associations The Student Associations of Anniesland, Cardonald and Langside Colleges are merging. The work on the merger is being led by the Presidents of the three Student Associations with the support of a Partnerships for Change Consultant. The intention is to: Establish a Shadow Executive who will be responsible for planning and implementing the merger As far as possible, given the timeframes, to work through the democratic and representative processes of the existing Student Associations. Planning for the merged Student Association began towards the end of 2012, and an initial options paper was presented to the Partnership Board in January 2013. The Student Presidents will continue to work with the senior management team and the Partnership Board to agree appropriate structures and funding for the new Student Association. The Student Associations intention is to: Develop a mission, vision and values for the new Student Association Develop new structures that will enable them to function as an autonomous Student Association, that is held to account by its members and that effectively represents all student members across all campuses Develop processes that will ensure the sustainability of the Student Association year on year Develop democratic and governance processes and ensure the Association fulfils its legal duties Develop a constitution, election process and budgetary reporting mechanisms Work with the college to develop student engagement mechanisms to ensure that students will be able to shape plans in partnership with the new college to ensure that it builds on the legacy of the three partner colleges to deliver a world class student experience 35 Work with the college to ensure appropriate financial mechanisms are in place The intention is to have the new Student Association in place for the college’s vesting day. The new Student Association structures will be reviewed after a suitable bedding in process to ensure they are fit for purpose. 9.3 Estates Issues Glasgow Clyde College recognises that the facilities in which the curriculum is delivered have a significant impact on the learner experience as well as on staff morale, and aims to have an appropriate estate which contributes positively to student and staff satisfaction across all of the campuses. Glasgow Clyde College recognises that it is crucial that the planning and management of its operations and its property assets are integrated throughout the whole organisation, at all levels and all stages of the lifespan of the operation. A copy of the Estates Strategy for Glasgow Clyde College is attached as Appendix 7. The condition of the College’s estate is largely good or very good with the majority of the three main campuses at Hatfield Drive, Mosspark Drive and Prospecthill Road being Condition A (new or as new) or B (sound) based on the RICS (Royal Institute of Chartered Surveyors) building maintenance indicators. There are however some parts of the Mosspark Drive campus and the Prospecthill Road campus which are likely to need some further capital refurbishment/development over the timescale of this estates strategy. In addition there are significant life cycle maintenance costs for the College’s buildings which are required to be addressed to ensure the condition of the estate does not deteriorate particularly after the significant capital investment which has been made over recent years. The College estates strategy is predicated on the College curriculum plans, and it is assumed that for year 1 of the strategy there will be limited curriculum related estates redevelopment. Estates changes are however likely within the future years of the strategy once curriculum planning evolves across Glasgow Clyde College and the Glasgow region. Also staff reductions and economies of scale may mean a reduced requirement on the capacity of the estate in the second and third years of this strategy and the potential for further rationalisation of the College’s estate as a result. In addition, the College needs to plan its estate taking into account good industry practice, and various policies or target areas for estates for example efficiency, value for money and environmental sustainability. 9.4 ICT Issues Significant work has taken place over the past few months in relation to addressing the ICT requirements of Glasgow Clyde College both in the period leading up to vesting day and in the first few years of the new College. An initial scoping exercise looked at the key systems in use in Anniesland, Cardonald and Langside colleges with a view to identifying where there were similar systems in place and the extent to which these could be modified in advance of a merger. A systems map was drawn up to identify the key systems that are in 36 use and each system was then examined for compatability. Very quickly the work of the ICT workstream developed into two distinct strands; one looking at key infrastructure requirements and the other looking at the MIS systems and the crucial student records system. On the infrastructure side a number of tasks have been identified as “day-one” crucial and in order to achieve the required services for vesting day the plan could be summarised in the following order: Reconfigure the three College JANET connections to allow full connectivity of systems and services including purchase and installation of any new equipment. Design, implement and configure the new College domain to allow staff and students to access network resources across the three campuses with a single log on account. Design, implement and configure the new College email system to allow all staff to have a unified email address. Design, implement and configure the three Colleges telecom systems to interoperate as well as possible while at the same time working towards a new single unified communications system. Provision staff and student accounts in the new Domain including cloud based email and VLE for students in readiness for vesting day. Design and implement new single staff intranet portal in SharePoint Design and implement a new College web presence, website, student portal etc. In relation to a new single occurrence of a student records system it was identified early on that this would not be possible in the timeframe available before vesting day due to the complexity of the three separate systems. Whilst all three colleges use the “Unit-e” product from Capita there are too many differences in the operation of the systems to facilitate an early alignment of these databases. Work will progress on this area up until and beyond vesting day with a clear target of a single database being established by December 2013 A range of common ICT policies and procedures is also being developed prior to vesting day. With respect to post-vesting ICT activity there will have to be an investigation of other key systems such as Finance / HR & Payroll / Bursaries. 9.5 Equality, Diversity and Inclusion Work to address equality and diversity is a well-established aspect of developing and delivering policies and practices in Further and Higher Education. Further Education has been recognised as being particularly effective in providing inclusive approaches to learning, seeking to include and engage all students, whatever their background, culture or ability. All three partner colleges are compliant with legislation and Government policy and strive to provide accessible, worthwhile post-16 education to a broad range of students, recognising that a diverse and cohesive student body enhances the individual learning experience, is beneficial to the college and supports positive learning outcomes. Consequently, advancing equality and diversity will continue to be embedded in all aspects 37 of Glasgow Clyde College’s strategy and policy, across all facets of employment and the delivery of services, from learning and teaching to cleaning, catering and support. Our aim will be to bring new perspectives to addressing equality and diversity through mainstreaming, enabling us to take a coordinated, holistic approach to current activity and sustainable change. 38 10. GOVERNANCE AND MANAGEMENT . 10.1 Proposed College Name As previously indicated it is proposed that the new college be called Glasgow Clyde College. The style of usage will be Glasgow Clyde@Anniesland, Glasgow Clyde @Cardonald and Glasgow Clyde @Langside. During the official consultation the proposed name of Clyde College Glasgow was tested with all groups of consultees, and staff were also given the option to suggest an alternative name for the new College. The name was also tested within the research work for the brand strategy. Having considered all of the feedback on the name, and reflected on the competitive positioning of the new college, both at home and overseas, the Partnership Board believes that it is important to position Glasgow appropriately within the name and that Glasgow Clyde College should be the name for the new College, a name that can easily be built upon to create strong brand awareness. Consultees have responded well to the refinement of the proposed name. 10.2 Management Arrangements 10.2.1 Arrangements to Support the Merger A Partnership Board was established in April 2012 to oversee the merger process. A list of Board members and a copy of the Partnership Agreement are include as Appendices 15 and 16. The Board, which is chaired by Ken MacAldowie, Chair of the Board of Management at Anniesland College, comprises 21 members, 7 from each college. The Board includes 6 staff members and 3 student members. The Board meets on roughly a six week cycle with meeting timings co-ordinated with individual Board meetings to ensure a seamless approval process. In addition a number of executive structures have been established to ensure merger activity is progressed in a timely fashion. The Principals Merger Group (PMG), which comprises the three Principals and their deputies, meets on a weekly basis, and acts as the Executive Management Group for the merger process. This group provides a regular forum for issues to be debated and discussed, papers to be considered before being presented at the Partnership Board, and ensures there is an agreed single approach to merger related issues. The Executive Merger Group (EMG), meets on a monthly basis and comprises the senior management teams from the three partner colleges. This Group is an essential channel for ensuring collective understanding of the merger process and progress, and consistent communications at this level. The Workstream Leaders Group (WSL) comprises the senior staff who are leading on individual workstreams and meets fortnightly. This group provides the vital link between workstreams to ensure that key issues are properly discussed and examined, dependencies are understood and managed, and the overall work programme is progressed in an efficient and effective manner. 39 The Partnership Board also appointed a Project Manager to support the merger process. The Governance structure for the merger process is illustrated in Appendix 1. 10.2.2 Management Arrangements post-Merger 10.2.2.1 Governance Governance arrangements for Glasgow Clyde College are being developed against the background of legislative changes and the development of a regional structure. As guidance emerges over the coming months the proposals being developed to support the establishment of a Board for the new College will be amended and adapted as appropriate. At its meeting in November 2012 the partnership Board decided to adopt a Fusion model for the new college, with Cardonald College acting as the legal ‘host’ (this is further discussed in section 10.4.7). In January 2013 the Partnership Board considered initial proposals for the establishment of a new Board for Glasgow Clyde College. The Board recognised that due to legislative changes governance arrangements need to be considered in a number of phases. Phase one being prior to vesting day in August 2013, phase 2 being between August 2013 and August 2014, when Glasgow Clyde College will have been established and the regional structure will not fully be in place, and phase 3 being post August 2014 when the regional structure is fully in place with the Regional Board as the fundable body and Glasgow Clyde College an assigned college. Based on this, the Partnership Board agreed that they and the individual College Board would continue to provide the Governance structure for Phase 1. For Phase 2 the Board agreed that the Cardonald College Board should be used as the ‘shell’ with most of the Cardonald Board resigning on the 31st July. The new Board would comprise 16 members, 4 from each of the old Anniesland, Cardonald and Langside Boards, selected to provide the appropriate mix of skills for the new College, the Principal, the Student President and two staff members. This would give a degree of continuity as the colleges’ transition into Glasgow Clyde College. A process has also been developed to identify a Chair for the College Board. A skills matrix has been developed which will be used by the three existing Chairs of the Boards Management and the new Chair to help determine the membership of the new College Board. Glasgow Clyde College will be part of the Glasgow multi college region. At a meeting in January 2013 the GCSP Chairs and Principals considered a paper exploring potential relationships between the Glasgow Region, GCSP Assigned Colleges and Operational Groups in 2013/14, as the regional structure develops. A summary diagram highlighting these potential relationships is contained in Appendix 17. 10.2.2.2 Executive Management The Senior Management Team (SMT) will provide leadership and direction to the newly merged college. It is the intention of the Principal Designate to run a parallel shadow SMT as senior managers are appointed from early March 2013 onwards. 40 Leadership relies on intelligent appreciation of the needs of the students and creativity in fulfilling those needs. It is based on integrity, honesty and good judgement exercised for the benefit of students, staff and the college as a key contributor to the economic and social well-being of the communities it serves. Management will operate in a transparent and accountable manner. The purpose of management is to ensure the infrastructure necessary to support the ambitions of the new college is implemented effectively and efficiently through proper engagement of staff and physical resources. In Glasgow Clyde College staff will be empowered to solve problems at the lowest level, be encouraged to take responsibility and to make meaningful contributions to decisions affecting their work life. Glasgow Clyde College will operate on a partnership model of employee relations based on mutual respect, understanding and a shared focus on the well-being of students and all staff. Every member of staff in Glasgow Clyde College will be represented by a member of the SMT. 10.2.2.3 Proposed Structure All elements of the proposed structure will be subject to consultation. The proposed structure will provide appropriate, effective and efficient management. The Principal will operate across all three campuses. As previously described, three of the proposed Vice Principal posts will have a responsibility for a specific campus. Director posts will be based in appropriate locations dependent upon function and departmental interdependencies. A mixed model of centralised and dispersed function will be designed. Heads of Faculty, which operate at Director level, will be based in the most appropriate campus and be supported by Curriculum Managers, who will in turn manage a team of Curriculum Leaders, teaching staff and technical/specialist support staff. Corporate Service Directors will manage a series of functional inter-related areas led by either a Head of Service or a Manager. Heads of Service Units will manage discrete teams of highly experienced professionals and specialists whose function will support the student experience, whether it be through ensuring appropriate ICT access, providing research and information services in Learning Resource Centres or maximising student support funding in Bursary and Finance Services. The proposed structure has been designed around a draft set of ten job levels to provide clarity in relation to job role and responsibility. Teaching and support staff roles have been levelled using the same criteria. Early work will address issues of harmonisation of salaries, terms and conditions for staff. 41 10.2.2.4 Planning Model Moving forward Glasgow Clyde College has decided to adopt a 4 step cyclical planning model as illustrated below: Glasgow Clyde College Planning Model This model will be used to inform decision-making at strategic level and can also be utilised in both project and operational planning. The 4 stages can be summarised as: Research - this stage consists of relevant political, economic,social,technological,legal and environmental (PESTLE) scanning to contribute to planning and setting strategic aims and objectives and to assisit in carrying out analysis of strengths, weakenesses, opportunities and threats (SWOT). Planning – this stage identifies the key areas where plans are required and consists of a college/corporate plan which identifies high level aims and objectives, along with a set of targets set out in a Balanced Scorecard framework. High level strategic plans, normally of 3 years duration, which support and develop the college aims/objectives are derived from these documents and operational development plans for academic and support areas are devised annually. Action – strategies and plans are then tranlated into actions which are reviewed, monitored and amended on a regualr basis Evaluation – This consists of a mixture of rigorous internal and external evaluation and review to identify areas of excellence and opportunities for improvement and feeds back into the cycle to contribute to decision making. 42 At this point in time, research is on-going as information at national, regional and local level becomes available and this paper seeks to inform the Partnership Board about current progress in the area of developing strategic plans for Glasgow Clyde College. 10.3 Communications Good, strong communications will continue to be vital in order to maintain awareness of the merger, outline the process clearly for all staff, students and other stakeholders, and promote the new college. Following the appointment of the Principal-Designate in December 2012 a shift in emphasis took place from explaining the merger process to building a sense of unity around the new College. The main aims of communication activity going forward are: To ensure all staff, students and external stakeholders are fully informed, engaged and consulted on all aspects of the new college. To continue to engage with key audiences, cultivating interest in and support for the merger project To deliver and communicate a strong brand for the new college To sustain a culture of trust and mutual understanding through open, honest and inclusive communications To develop a positive impression of the new college, and a sense of purpose and collaboration among students, staff and stakeholders To build relationships with key external stakeholders of Glasgow Clyde College A detailed communication action plan for the period to August 2013 is included as Appendix 9. Post vesting day a programme of intensive internal and external communications will be needed for the bedding-down period, with a different tone, delivery and scale from the premerger communication programme. This will then be developed into a comprehensive, consistent and proactive communications programme to ensure staff, student and stakeholder engagement; to support and publicise the work of the College; and to enhance and build upon the college brand and reputation. A draft Communications strategy for 2013-2014 is included as Appendix 10. 10.3.1 Brand Strategy As indicated in section 8.6 work on developing a brand strategy for the new college is underway, being led by the Marketing teams from the three colleges. The branding work will dovetail with and inform the communications strategy going forward. Consideration will be given to identifying staff who can act as Brand Ambassadors for the new college. A student 43 competition is being used as part of the development of the visual identity for the new college, further engaging the student body in the merger process. 10.4 Implementation Timetable Since embarking on the merger process the three Boards of Management and the Partnership Board have been clear that the colleges should not wait until vesting day to begin to plan for implementation. Wherever possible, bearing in mind that the three colleges are still independent institutions, preparations for implementation should be progressed prior to vesting day. The Principals Merger Group, working with the Workstream Leaders, has developed a detailed timeline for implementation that considers all of the activities that will need to be in place to ensure that the new college can operate efficiently and effectively. The following sections highlight key areas of progress against this. 10.4.1: Portfolio As mentioned in section 5.3 a significant review of the portfolio across all three colleges took place during the second half of 2012. This included a mapping of the portfolio and an assessment of the curriculum drivers including Government priorities and local and regional demand. This was then considered and challenged by the Unions with further discussion taking place and improvements made to the document. Separately to this a number of cross college Curriculum Hubs were formed to ensure common approaches were in place in terms of such aspects as course entry criteria and progression routes. This resulted in a combined portfolio for Clyde College being developed by the end of 2012. The new combined portfolio for session 2013-14 was advertised via each college’s individual web site at the end of January 2013. 10.4.2 ICT Integration ICT is recognised as an enabling activity, which supports the delivery of the business and is driven by business need. Over the last few months of 2012 the ICT workstream engaged with the other workstreams to understand their ICT requirements and the timeframes associated with them. This has led to the development of a prioritised work plan for ICT that takes account of the business need, the resource requirements and the financial requirements of delivery. To fit in with business cycles and requirements this plan necessarily extends over several years. A prioritised list of day one ICT requirements has been developed as follows: Website ‘Landing Page’ Intranet Staff E-Mail Student E-Mail Directory Service Identity Management Internal Phonebook Storage Area Network Telephony 44 Virtualisation Helpdesk/ Service-desk Solution 10.4.3 Student Services and Support The student engagement workstream has been focussing its activity on ensuring that a full suite of consistent policies and guidance is in place for vesting day on the 1st August 2013. They have reviewed the policies and guidance currently in place across the three partner colleges with a view to developing best practice policies for Glasgow Clyde College. By vesting day all policies will be in place and available to the student body. Policy areas being progressed include the following; Safeguarding Enrolment and Matriculation Student Care Guidance and Support Widening Access and Inclusion for Under Represented Groups Extended Learning Support Employability, Careers and UCAS Student Engagement Equality and Respect 10.4.4 Staffing As indicated in section 9.1 based on the emerging curriculum, work has progressed on developing appropriate staffing structures. The first appointment to the new institution was made in December 2012 with the appointment of a Principal Designate. In mid-January 2013 the next phase of the proposed structure covering Vice-Principal and Director level posts (see Appendix 6) was released and the official consultation process entered into. Working with the Teaching and Support Trade Unions it is hoped that further progress can be made in developing, releasing and populating the structures in the run up to vesting day. Work is also progressing in understanding and analysing the different terms and conditions that are offered across the three colleges. Again, working with the Teaching and Support Trade Unions it is hoped that significant progress can be made in harmonising terms and conditions over the coming months. Within the Industrial Relations workstream, which is led by the Trade Unions significant progress has been made in developing the principles that will govern industrial relations in the new college. 10.4.5 Estates Significant work has been progressed to understand the current use and utilisation of the estate at all three main college campuses. A room audit of teaching and non-teaching space has been completed to understand the space available and develop proposals that will support the delivery of the new curriculum. Work is progressing on articulating standard room facilities for the new college and developing an investment plan to achieve the required facilities across all three campuses. An estates strategy for the new college has been drafted (see Appendix 7) and work is progressing on a carbon management plan. 45 10.4.6 Finance Ensuring robust financial management processes and procedures are in place to support Glasgow Clyde College from day one has been a priority for the finance workstream, and work has progressed to create a single financial reporting process. A draft finance strategy has been developed (see Appendix 11) and a proposed fee structure is also at draft stage. Work is also underway on developing a procurement strategy. Policies and procedures for this area of the business are also being reviewed, amended and consolidated, areas being reviewed include Treasury Management, Fraud and Corruption, Purchase Order Processing and Goods Receipts and Returns. 10.4.7 Governance Strong Governance will be a feature of Glasgow Clyde College. The Governance workstream has been supporting the Partnership Board to consider Governance arrangements going forward. In November 2012 the three college Boards met collectively to consider an options paper on the model to be used to establish the new College. The paper contained an analysis of the pros and cons of the options available; host, phoenix and fusion, along with the outputs from the legal and financial due diligence exercises that were conducted in the summer of 2012 in respect of which college would be the most appropriate host, should that be the route the Boards chose to go down. The due diligence exercises had not identified any issue that would favour one college over the other as being the host for the new College. The paper, therefore also considered the practical issues involved in transfer. Having considered all of these issues the three Boards of Management approved the use of a fusion model with Cardonald College being the legal ‘host’. 10.4.8 Quality and Planning As indicated in section 10.2.2, Glasgow Clyde College will adopt a four stage planning model to inform decision making at a strategic level. This model will be supported by a suite of strategies, many of which are included as Appendices to this document. By taking a strategic approach to planning Glasgow Clyde College will be well placed to deal effectively with the changing environment in which it operates and to ensure that there is constant improvement in the learning that it delivers. Glasgow Clyde College will take responsibility for its own quality assurance and enhancement and its quality management systems are designed to meet the requirements of the SFC and the Education Scotland quality framework for external review. Glasgow Clyde College’s Quality Management System will be guided by the principles and beliefs expressed in Board of Management Policy and will consist of: a documented quality management system, including policies, procedures and reference materials; robust arrangements for quality assurance, improvement and enhancement including internal and external audit, bench marking, self-evaluation for all areas of the college and monitoring and review of activity. The College is committed to the ‘quality of the student experience’ being at the centre of all activity and will promote this through learner engagement and the work of the Student Association as well as student feedback and representation on the Board of Management, key committees and groups. 46 10.5 Risks to Implementation of the Merger A full risk register has been developed with input from the merger workstreams. This register is ‘owned’ by the Partnership Board and reviewed at every meeting. The risk register is a dynamic document that will be used as a comprehensive management tool throughout the merger process until full implementation. The following table provides an outline of the highest risk areas, the likelihood and impact of the risk have been assessed after the mitigating actions have taken place. Likelihood and impact have been assessed on a scale of 1 to 3. The risk score is the product of these and has been assessed as high if the score is 6 to 9, medium if it’s 4 to 5, and low if it’s 1 to 3. A copy of the full risk register is provided at Appendix 13. Risk Description Insufficient information and guidance pertaining to the Regional Board Insufficient merger funding support from SFC Failure to establish new college identity and culture Mitigation Actively monitor position, Develop pragmatic options. Maintain close dialogue with SFC. Develop robust bid. Develop new corporate identity through in house competition. Engage with staff on culture and values exercise A move to a needs based Continue to engage in funding model for the policy forums and seek to sector could have a influence decision making negative impact on Glasgow Region and Glasgow Clyde College Strategic decisions of the Continue to engage in Regional Board may dialogue with Regional have a negative impact Lead and emerging on Glasgow Clyde Regional Board College Assumptions used in Use informed judgement Business Case are and available information flawed to develop Business Case Failure to harmonise ICT Workstream to map business critical systems: and prioritise applications Finance, HR, Bursary, based on business need; Student records, agree implementation Timetables timelines and resources. Monitor through EMG Failure to harmonise staff Early work to identify terms and conditions differences between terms and conditions and policies and procedures. Likelihood Impact Score 3 3 9 2 3 6 2 3 6 2 3 6 2 3 6 2 3 6 2 2 4 2 2 4 47 Risk Description Mitigation Likelihood Impact Score Set realistic timescales. Negotiations with relevant unions. Failure to manage staff Arrange for Employee 2 2 4 stress/concerns Counselling Service to have a presence within each college at key times. Arrange joint CPD activities, e.g. interview skills. 10.6 Measures of Success Glasgow Clyde College has established a series of success indicators operating at different levels throughout the merger process and beyond. These are explained below in relation to the five Regional Outcomes as defined by the Scottish Funding Council. We see our success being evidenced by quantitative data and qualitative feedback from students, employers, schools and universities supplemented by specialist reports from Education Scotland, our many Awarding Bodies and those organisations which provide external validation of specific elements of our service e.g. the Buttle Trust which addresses the needs of care leavers. 10.6.1 Efficient Regional Structures Glasgow Clyde College will be deemed successful in relation to this item if the merger proposal is accepted by the Cabinet Secretary for Education, a smooth transition takes place from existing Boards of Management to a new Glasgow Clyde College Board and the new college plays a positive part in developing Glasgow Region and the new Regional Board. The college has been proactive in proposing a new relationship between the Regional Strategic Body, the Glasgow Colleges’ Strategic Partnership (GCSP) and the constituent colleges, presently seven and soon to be three assigned colleges, to improve coordination and coherence across the Region without developing additional bureaucracy and associated costs. This proposal will be considered by the GCSP Chairs and Principals group, chaired by the Regional Lead, The Right Honourable Henry McLeish. A major success would be the avoidance of compulsory redundancies which may result as part of the merger process, recognising the detrimental effects such actions could have on staff morale and potentially the service received by our students. More broadly, this merger will be a success where Glasgow Clyde College is recognised as an institution of influence nationally, not only for the specialist expertise and reputation for excellence, but because it is a proactive, problem-solving organisation which actively helps build post-16 education in Scotland. 48 10.6.2 Right Learning in the Right Place The college will continue to produce an annual Economic and Skills Analysis, based on curriculum drivers, as has been the case in the constituent colleges. From this analysis we shall develop a portfolio based on Scottish Government and Glasgow Regional priorities, employer need and local aspirations. This follows our college strategic planning process as outlined in section 10.2. Our measure of success is whether this portfolio, its delivery and product, are viewed by users: students, employers, community partners, schools, universities and other partners, as meeting their needs. However the mission of the college sector and of Glasgow Clyde College goes beyond education as a route to employment. It is also our mission to widen access to those with protected characteristics. For this area we would deem success as protecting a broad yet aspirational curriculum and providing a supportive and caring environment in which all individuals are valued, and, where possible, supported to achieve their full potential. 10.6.3 High Quality and Efficient Learning The new college will actively seek feedback from key stakeholders as to the appropriateness of the portfolio in addressing the economic and skills needs of the Region and also with regard to the way in which it supports those with protected characteristics and the social inclusion and widening access agenda. This external feedback is part of the evidence gathering process which helps inform the college’s Balanced Scorecard. This is used to demonstrate progress towards internal and external performance measures of quality and performance, and to ensure early action can be taken to correct variances. The ten proposed national performance measures as outlined by the Scottish Funding Council have been incorporated in the Balanced Scorecard. This allows us to build the evidence base of our contribution to regional targets. A copy of the Draft Balanced Scorecard is included as Appendix 14. We shall work co-operatively with Education Scotland and our 31 Awarding Bodies to ensure our focus on improving learning and teaching is fully demonstrated. Part of this work is to internalise self-evaluation in all practices, both teaching and support services. Self-evaluation within a framework of strong professional development and support provides the best route to increased achievement for students. Efficiency in relation to resources, capital, financial and human are also captured. We set stringent targets at all levels to support quality and sustainability, fundamental elements of practice in Glasgow Clyde College. 10.6.4 A Developed Workforce Our success will be demonstrated by increasing the level of employer engagement throughout the life cycle of courses, including increasing employer support for internships, work placement and work experience for the majority of full-time students on vocational programmes, and seeing a rise in the number of students leaving the college and entering into vocationally relevant jobs within six months of leaving college. 49 The developed workforce outcome overlaps with the Right Learning in the Right Place as the whole college portfolio is developed from a set of curriculum drivers as described in section 5.3. The activity undertaken to achieve a developed workforce enhances mainstream delivery and focuses on more tailored business training solutions, developing support and consultancy roles and strengthening engagement with employers locally, regionally and nationally. The College works very closely with employers, employers’ federations, trade associations, sector skills councils and other stakeholders where daily communications, formal feedback opportunities and consultation events provide a continuous and dynamic influence on the College’s portfolio and services. As stated previously the three partner colleges jointly planned the portfolio of programmes and conducted a rigorous annual review of provision to ensure it responds to local, regional and national drivers, specifically for this outcome addressing the needs of particular workforce sectors and employers. As a result the new College will deliver a very relevant and responsive portfolio of vocational education and training, meeting the needs of learners across the stages of Skills Development Scotland’s strategic skills pipeline, whilst balancing the competing needs of all of our stakeholders in a context of limited resources. This process reflected previous individual college practice and will continue to be embedded within new college processes. 10.6.5 Sustainable Institution Our planning model is based on sound Governance and we would see success as a sustainable institution related to the achievement of the Efficient Regional Structure outcome, whilst recognising that Glasgow Clyde College will be a separate and Incorporated college with specific legal, business and ethical responsibilities falling upon the Board Members and Senior Executive. Success as a sustainable institution is in upholding good practice and seeking independent validation from staff, students and stakeholders on the way in which Glasgow Clyde College carries through its business; honestly, openly and transparently. From the Business Case it is clear that the new college will not achieve financial sustainability in the form of surplus for the first two years. However, this period of transition will include a number of investments which serve to increase financial security in order to support new and innovative practice and delivery models. We have developed a robust Business Case based on a number of prudent assumptions and the financial information we have available. Part of that case is a ten year Capital and Estates Plan which is being developed in support of a new Learning and Teaching Strategy, and to maintain the excellent facilities we presently enjoy across three campuses. Success would be to return to surplus within the stated three year timeframe, however, we would always strive to appropriately reduce costs and increase income, especially commercial income, with the intention of returning to surplus earlier if possible. We are aware, and have recorded within the risk register for merger, the reliance we have placed on the financial information we have received from the SFC and the resultant damage that could be done to this institution should funding be further reduced. 50 At the time of writing the Regional Outcome Agreement is still being developed for 2013 – 14, there is a possibility that two of these outcomes may be combined, however Glasgow Clyde College will still measure its success against the measures detailed above. 10.7 Merger Costs 10.7.1 Merger Enabling Costs The partner colleges have been engaged in merger activity since the first quarter of 2012. The SFC has provided funding of £300,000 to support the process. Merger enabling costs are currently estimated to be in the order of £460,000. The key areas of expenditure are: Staff costs, including project management and communications - £190,000 Legal and Financial Due Diligence - £57,000 Staff release costs (Trade Unions) - £36,000 Consultancy support - £60,000 10.7.2 Merger Implementation Costs Merger implementation costs are forecast to be £9.9million of which £5.7million relates to voluntary severance (VS) costs with the balance allocated to a range of integration and harmonisation activity. SFC funding of £5million, in addition to the £300,000 already allocated, will be required to support the merger process, £3.1million will be utilised to support VS activity and investment in the Student Association prior to Vesting Day. The business case prepared for the Scottish Funding Council (separate Appendix – Confidential) contains detail on the nature and expected timing of the implementation costs. 51 APPENDIX 1: MERGER GOVERNANCE MODEL Anniesland Board Cardonald Board Langside Board Partnership Board Chairs x 3 Principals Merger Group Executive Merger Group Project Manager Workstream Leaders Group Communications Curriculum Estates & Facilities Finance (inc Commercial) Governance Quality & Planning Industrial Relations Staffing & Culture Student Experience ICT/MIS APPENDIX 2: DRAFT PORTFOLIO STRATEGY 2013-16 Purpose of Strategy The purpose of the Portfolio Strategy is to ensure the continual review and development of the College portfolio and skills provision in line with individual, employer and key sector needs, whilst supporting the achievement of local, regional and national priorities. The College will review its portfolio annually carrying out a curriculum drivers analysis based on future sector needs, policies and initiatives including government priorities, alongside an evaluation of its current provision in terms of quality and match to current and future developments. This will lead to ongoing changes within the portfolio as some areas of the curriculum are withdrawn or reduced while other skill areas are increased or introduced for the first time. Through this process the College seeks to provide a relevant broad based curriculum at as many levels as possible, delivering programmes from introductory level through to HND, degree and professional workforce development qualifications. Within this there will be areas where the College has or plans to develop expertise which will be sector leading and support ‘niche’ provision. An important aspect to this approach to the portfolio is the creation of an aspirational environment for all learners. It is recognised that an essential element to the success of the portfolio is the strength of our partnerships with relevant organisations and employers at national, regional and local level and this will continue to be at the heart of the development of the curriculum. Context The strategy will be implemented within the context of the Glasgow Regional Outcome Agreement and the outcomes set for regional curriculum planning, overall and targeted WSUM delivery. Over the period of the strategy there will be an increasing dialogue and exchange of practice within the Region leading to a fully coordinated and coherent regional portfolio. Principles of Portfolio and Skills Development the portfolio will remain closely aligned to national, regional and local economic developments and priorities partnerships and joint development with key stakeholders ( employers, SSCs, LAs, CPP, HEIs) will be core to the development of the curriculum a balanced overall portfolio will be delivered to ensure a relevant and aspirational environment for all learners exists progression routes to employment and/or articulation to higher education will inform the design of all programmes targeted provision to support key groups of learners will be supported (e.g. MCMC, School/College learners, LACS) Key Areas for Development Meeting Emerging Skills Needs Through labour market and other intelligence, the College will continue to provide high quality, valued learning programmes matched to national, regional and local employment needs. While this will ensure relevant provision throughout the curriculum there are specific skill areas emerging where the College already has or will develop the expertise to meet identified needs. These skill areas are based on the existence of strong employer and Sector Skill Council links in the selected skills areas which is enabling the clear identification of skills needs and good partnership working to meet these. There are also excellent partner arrangements in place to support joint development activity with other relevant Colleges and Universities. Improving workplace innovation and productivity will be a focus over the next 3 years. Expanding and Promoting Areas of Specialist Expertise The College serves a number of specialist employment sectors and national markets and, in particular, has achieved national recognition as a provider of training for industry in such areas as engineering, construction, water, creative industries, and training of trainers. It also has expertise in the delivery of such areas as ESOL and supported learning. This position is reflected in close involvement in a number of partnerships. The College will continue to review its specialisms. Establishing and Developing New and Existing Partnerships While the College has many effective partnerships in place steps will be taken to develop links in those skill areas where traditionally links and partnership working have been less prevalent and/or effective. A key approach will be the consolidation and enhancement of relationships with Skills Development Scotland, relevant Sector Skills Councils (SSCs) and employers. Equally important will be increased engagement with Higher Education institutions. There will be ever improving links with local agencies, building on already strong relationships and working practices with local organisations such as Community Planning Partnerships, Glasgow Regeneration Agency and Local Authorities. A range of learning opportunities will be delivered to encourage engagement in learning and develop employability and vocational skills linked to local opportunities. Sustaining a Balanced, Aspirational Portfolio The College is committed to providing as broad a curriculum as possible alongside provision where specialism allows delivery to HND and in some cases degree level. This approach is essential to allow students to experience a learning environment which has students working at all curriculum levels with opportunities available to articulate to 3 rd year University degrees. Providing students with this type of aspirational environment, where new entrants are able to see members of their own communities working at very advanced levels, has created an inclusive ethos which the College will continue to support and develop 54 Development of Employability Skills The College will engage in joint working arrangements with relevant Local Authorities, schools and other local partners to provide more innovative programmes and delivery models for pupils and those in the MCMC group. Part of this will be the rolling out of 16 + Learning Choices and Curriculum for Excellence and the College will work closely with the Education Departments in Glasgow and East Renfrewshire to establish good practice in relation to each of these initiatives and provide young people with relevant vocational experiences and transferable employability skills. The College will work equally closely with local employability partnerships to develop skills and work related experience and optimise employment opportunities. . . 55 APPENDIX 3: DRAFT LEARNING AND TEACHING STRATEGY Purpose of Strategy The Learning and Teaching Strategy will ensure the ongoing development of a sector leading college through the provision of excellent learning experiences, delivered by innovative, professional staff deploying the highest quality and most appropriate learning and teaching methods and resources. Through this strategy the quality and innovation of learning and teaching in all areas will be continually enhanced, the relevance of the delivery of provision to meet employer and HEI expectations will be monitored and ensured, and the ongoing commitment to appropriate CPD activity of staff will be evident and recognised. Students will be encouraged to become active learners engaged in all aspects of their programme, including working with staff to optimise the use of appropriate resources in making learning a successful and positive experience. Staff relationships with a variety of agencies, employers and HEIs will also be central to the strategy to support programme development, staff work based CPD and the enhancement of the student experience. The college will set out to provide excellence in learning and teaching, creating opportunities for students to learn with the best possible teachers in excellent facilities and learning environments. There will be a range of existing practices in place and wider communities of practice will be developed with increased opportunity for the exchange of excellent and innovative practice. Context The strategy will be implemented within the context of the Glasgow Regional Outcome Agreement and the outcomes set for retention, achievement, progression and articulation. The value of ongoing dialogue and exchange of best practice within the Region will also be recognised and promoted. Principles of Learning and Teaching innovation in learning and teaching will be promoted and supported through staff CPD and within the student learning experience all programmes will be informed by the Curriculum for Excellence Capacities and Design principles all learning and teaching material and delivery methods will be of the highest standard and continually reviewed, taking account of relevant industry practice and standards flexibility of programme delivery and accessibility of material will be optimised keeping abreast of current andragogy will be paramount and research in Learning 56 and Teaching promoted learner engagement will be promoted within the classroom and the College generally; all aspects of equality and inclusion will be promoted within the curriculum; and reflection and independent learning will be supported and developed. Key Areas for Development 20013-16 Learning and Teaching Skills The College will set out clear professional standards for all lecturing staff in relation to planning and preparing the learning experience; teaching and facilitating learning; assessment practice; quality and standards; creating an inclusive learning experience; and optimising the appropriate use of IT within learning. Alongside these standards staff will be expected and supported to take account of current innovative practice and relevant industry practice and standards within their curriculum area. Crucial to the achievement of the above will be a comprehensive CPD programme, accessible by all lecturing staff. There will be a strong focus on innovative learning, both through the identification of new practices and approaches, and the provision of support to trial and implement them. Curriculum for Excellence The key factor in the successful implementation of Curriculum for Excellence will be to ensure a level of understanding exists among staff and managers of the implications for practice at strategic and operational level and any potential changes to the curriculum planned and introduced. To support this, significant staff development will be provided. College self-evaluation procedures will reflect Curriculum for Excellence principles. In partnership with Local Authorities and local schools the potential for joint staff development will be investigated. Quality and Accessibility of Learning and Teaching Resources All College learning and teaching resources should be appropriate and meet high quality standards. It will be crucial to ensure that learning material is relevant, up to date and of a high and consistent level of presentation. It will also be essential that learning and teaching material is developed in an accessible format, readily available to all learners and supports flexible delivery and assessment modes. The use of IT to support learning will be instrumental in much of this. Steps will be taken to ensure the content and delivery of learning promotes equality and diversity and that arrangements are in place to support those with additional learning needs. Learner Engagement Learner engagement, one of the 3 key principles of the Education Scotland quality framework, is essential to enhancing the quality system; with students and staff working together to deliver improvements within the learning process and with students cocreating the curriculum. In addition the College, through all staff attitudes and behaviours, 57 must provide an inclusive learning experience for all. This is crucial in all aspects of College life, be it widening access for all local learners and school pupils or welcoming and catering for an international student population. The aim is to provide a learning experience that is truly student centred, reflected where necessary in new practices. Development of Effective and Independent Learners Evidence shows that there is a significant number of adults and young people who do not meet employers' ‘essential’ skills criteria and that this needs to be a key focus for colleges. Equally, employers want people with the ‘softer', less definable, skills that are vital for the success of their organisation, e.g. effective time management; planning and organising; the ability to solve problems; to take responsibility for their own professional development. It is, therefore, vital that lecturers ensure that their programmes and units have within their design and delivery, respectively, opportunities for students to develop both their essential and employability skills. It is equally the case that, given the increasing desire of HNC/D students to access articulation routes into degree programmes at second and third year level respectively, there is a need to create effective, independent learners who can successfully make the transition to university, able to respond to the different learning styles and requirements of HEIs. Therefore, measures which enhance learning experiences, and improve progression and retention rates will be promoted and supported The key aspect to developing effective and independent learners for both employability and articulation will be the ability of staff to create self-motivating learning environments through use of appropriate programme design and delivery methods. Steps will be taken to identify relevant CPD and any improved College systems needed to support creating learning environments that will develop these types of learners and support their transition to employment and/or university. 58 APPENDIX 4: STUDENT ‘MANIFESTO’ AND THE COLLEGES’ RESPONSE Learning and Teaching Curriculum The prospectus contains an accurate description of what students will learn. This would be our intention and students will be able to feedback if they think we don’t achieve this. More work experience should be incorporated into courses. We will endeavour to include work experience as appropriate and within available resources and sourcing of placements, which has become increasingly difficult in recent years. The focus on work experience will predominantly be targeted on the new Employability Fund programmes in line with the funding criteria. Course content and structure should be clearly communicated throughout the course. Yes, agree. Course content should be challenging. Yes, agree. Students should be able to help plan what they will learn. Yes, agree, within the context of the unit specification. Course content should be updated each year (where necessary). Yes, agree. Learning resources Classrooms need to have what we need for the classes i.e. computers with the right software. Yes, agree, based on agreed requirements for each course. More access to workshops for practical subjects. Access as appropriate and within available resources and health and safety constraints. Access to library resources, such as books and Guidance and Support Access to guidance staff. How guidance/personal development/academic support is provided is at an early stage of development and so feedback below is necessarily of a generic nature. Everyone has different needs so time with staff should be decided between the individual student and staff. It has always been the case that the level of support required varies greatly from student to student and we see no change to this. Particular attention should be paid at the early stages in a student’s academic career. Again, students will be responded to relevant to their needs. It doesn’t just need to be face to face time; texts and email can be used. This is already common practice in some areas, is increasing and will be considered for common adoption. They should cover issues such as progress, attendance, feedback from students and guidance overview on where they should seek to improve. Again, it has always been the case that these types of areas are covered. They should also refer students to student services when necessary. Current practice is to refer to more specialist services, in particular in-house student support when appropriate and this should continue. Student services A central information centre is important as it allows us to access all the services in one place. Not sure what is meant by all services but there will be a central journals. Yes, agree, and widening of access should assist. Resources that are industry standard. Yes, as far as is possible within resources available and reasonable. Access to comprehensive electronic resources through VLE, such as blogs, past papers, links to websites, etc. Yes, as far as is possible and within ICT guidelines/acceptable use policy and access to external links/sites. A well designed VLE that can be accessed out with the College. Yes, agree. Learning and teaching process It should be recognised that everyone learns differently and courses should be able to meet their needs. Yes, agree, and staff CPD should support this. Additional opportunities should be made available such as college-wide group projects. Where possible, this already happens and this will continue to be encouraged. There should be a mix of learning opportunities, such as class time, e-learning and individual learning. Yes, agree, and this is already supported and encouraged. Enough time given to develop skills for practical courses, such as Jewellery, ESOL, etc. Courses are designed and based on the overall scale of each programme, and where appropriate practical skills training should be built into this – additional access to facilities may be available within resource and health and safety constraints and/or through online options. information point. They should communicate the services they offer to all students effectively. Agree. They should be able to refer us to specialist organisations if needed, such as mental health issues, financial support etc. Yes, agree. The staff providing the services should be professionals in their field. All staff will be well trained to perform their roles. International students International students have particular needs therefore services should be tailored to them. Yes, agree. They should include careers advice, national insurance, support when settling in, etc. Yes, agree. Students with additional support needs Services should be tailored to meet their particular needs. This has been delivered by all three colleges and will continue. Support should be given, where necessary, for these students to engage with mainstream processes. Where a student has the appropriate entry criteria and ability to undertake a course, and reasonable adjustments can be made, they will be fully supported to undertake a course. Bursaries There should be a fair, transparent bursary system available to all students. Yes, agree. The College should talk with SAAS/Student Loans. Yes, agree. Students should be told how and when they can apply for our funding before we apply for college. Yes, 60 Students should be supported and developed so that they are able to become self-directed learners. Yes, agree, and independent, self-directed learning will be encouraged. This is a priority for the new Learning and Teaching Strategy. Assessment and feedback. Assessment practices are very much linked to the type of subject area and it is difficult to give global answers to each of these – these issues raised and other assessment practices will be fully considered by both the Quality and Learning and Teaching Groups within the new college. Continuous assessment should be used to aid students’ learning in conjunction with final assessments. There should be clear, concise criteria for all assessments. The assessment criteria should be used to enable fair marking. Anonymous marking should be used. Assessments should be adequately spaced out rather than bunched together. Feedback should be clear, explaining what students have done well and what they can improve upon. Student progression and achievement Progression routes should be explained at the start of courses and revisited at intervals throughout the year. Yes, agree. There should be opportunities to gain higher qualifications, such as moving from an NQ to an HNC or from HND to Degree. It is our intention to do this, at least from NQ to HN where possible within the new college and is clearly part of our overall agree. Careers Careers advice should be there for those who wish to take it up. Already exists. Employers should run employability sessions informing students of what they want and how they can get into internships. We do some already and more could be set up where possible within resources. There should be targeted careers fairs for different disciplines, such as fashion or hospitality. We do some already and more could be set up where possible within resources. There should be a job shop advertising part time jobs, internships and other opportunities. This already exists and will continue. Development Opportunities There should be opportunities to volunteer both within the college and externally. Yes, agree. There should be opportunities to gain extra-curricular awards, such as Duke of Edinburgh, first aid, Microsoft Certification, etc. A number of these are part of the college’s portfolio offer and can be accessed in the normal way. If a student is on a full-time programme no further funding can be accessed to support the student undertaking such programmes. There should be soft skills sessions available to students which are run outside class times and are student led. This will be considered as part of the Learning and Teaching Strategy as well as, we assume, the Student Executive/Student 61 aspiration as outlined within the consultation document. Where we cannot provide progression within the college we will work to create positive progression and articulation routes. There should be an opportunity to plan ahead for the future when we start the course. Yes, as far as possible. Support should be given to students who choose to go onto university. Yes, we work constantly with HEI’s to achieve this with them often providing support directly. Guidance and support Support should be signposted by teaching staff. While the new college approach to guidance is still to be finalised, it is expected that as part of their ongoing lecturing role staff provide appropriate guidance in relation to their subject area and course, and appropriate progression and career routes. Quality enhancement and assurance Students should be able to comment and shape their own learning. Yes, agree. Staff should be looking to continuously develop and enhance courses and students’ learning experience. Yes, agree. Physical Environment Access to adequate parking. The parking levels are anticipated to remain as per current levels. The City Council restricts organisations from Association. Students should be supported to take advantage of these opportunities. Yes, agree. There should be access to clubs, societies and sports such as choir, band, dance classes, amateur dramatics society, Zumba, debating society, yoga, basketball, badminton, rugby, etc. Where student-led these will be supported as far as possible. There is no central funding for such activities and discussion with the Student Executive on how such activities can be introduced and sustained would be welcomed. There should be academic societies run by students. Yes, agree. The opportunities should be recognised by the college. This can be looked at. Social space There should be access to space to socialise between classes. Agree. This should be separate from study space. This will be the case for most areas although there are some catering facilities which are alongside study spaces. Any issues can be considered for review. It should be able to be converted into different uses, such as holding fashion shows, exhibitions, etc. Agreed. Social space should have as much flexibility of use as possible. Students should have access to pool tables, computers, etc. This will be considered although depends on space available and the number of people able to use that space. Pool tables and computers limit the use of space to only a few individuals and reduce flexibility of use indicated 62 increasing parking spaces. There should be access to good quality sports and exercise facilities to all students. Student and staff sports facilities will be available at each of the three sites. Classrooms should be well equipped and a suitable size. Agreed. This will be part of room timetabling planning. above. There should be access to good quality, affordable, nutritious food. Agreed. Catering providers will have this within their remit. Outside areas should be kept in good condition. This will be done although it does require students to also keep areas tidy and not drop litter/cigarette ends. Space to study There should be a mix of quiet space and space to do group work. This will be available at each of the three main sites. Study space should be accessible for extended periods, i.e. beyond 9-5. This has yet to be considered and will be dependent on facilities and staffing. 63 APPENDIX 5: DRAFT ORGANISATIONAL DEVELOPMENT STRATEGY Purpose of Strategy This Organisational Development Strategy sets out how Glasgow Clyde College intends to develop our staff, structures and values in order to become a high performing organisation. The new College recognises that its success is dependent on its people and the strategy seeks to build upon the good practices already in place across all three organisations bringing together culture and values, structure and process and leadership and development skills. We will identify those things which will make this a great place to work and enable us to attract, retain and motivate high quality staff in order to achieve our ambition to be ‘an employer of choice’. The Organisational Development Strategy highlights priorities over a three year time frame but will continue to evolve as the new organisation develops in line with feedback and evaluation. Current Context This is the first Organisational Development Strategy for Glasgow Clyde College. During the period covered by this strategy the new College will experience significant organisational change both internally and externally. Internally there will be considerable culture change with the bringing together of three individual organisations to create a new college for South and West Glasgow. Externally this is a time of considerable change for Further Education Colleges with the sector continuing to face considerable funding cuts and a move towards Regionalisation. As the external and internal environment changes it is necessary for the organisational development function to assume a forward looking role, and act as a strategic business partner, supporting the strategic aims of the new College. The strategy may need to be re-visited as the Regionalisation agenda develops. Principles of Organisational Development at Glasgow Clyde College The challenges and the College’s commitment to delivering the changes required has been structured around six key priority themes: Developing the Organisation: Effectively building workforce support for new structures and new ways of working. Developing Leadership Capacity: Building visionary and ambitious leadership. Resourcing Recruitment and Retention: Taking action to address key future occupational skills shortages, promote careers, identify and motivate talent, and address diversity issues. Developing Workforce Skills and Capacity: Developing skills and knowledge. Pay and Rewards: Modernising pay systems to reflect new structures, new priorities and new ways of working and ensure our staff are recognised and rewarded for their achievements and commitment. Health & Wellbeing: protect and enhance the health and wellbeing of College staff. How these issues will be addressed will be identified in the People Strategy Action Plan. Key areas for development 2013-2016 1. Developing the Organisation Anticipating and tackling key current and future workforce challenges. Developing robust organisational structures. Developing an organisational climate that encourages innovation and creativity. Encouraging employee engagement in service transformation and new ways of working. Supporting staff through organisational changes. Promotion of high performance practices. Robust portfolio of communication methodologies. Strong partnerships with Trades Unions. Equality Impact Assessments for all new policy and procedures. 2. Developing Leadership Capacity Taking effective action to attract, develop and retain the leaders of today and the leaders of the future. Fostering the development of leadership skills and leadership behaviour at all levels. Development of an effective approach to succession planning. Development of a Strategic Leadership and Mentoring Programme Development of a management competency framework and the introduction of an annual 360 degree feedback process. 3. Resourcing, Recruitment and Retention Identifying future workforce requirements and service planning. Ongoing achievement of the Disability Two Ticks Award. Reduction in the annual spend against employment agency staff. New HR System, enabling the timely and accurate provision of establishment data. Ensuring balance in the workforce demographic, to address current and future service requirements. Developing effective work experience, trainee and apprenticeship programmes. 65 4. Developing Workforce Skills and Capacity Development of an annual staff development programme Supporting Teacher training and development Defining current and future skills needs. Assessing current workforce capability and skills gaps. Corporate accreditation with Investors in People. Introduction of competency frameworks at all levels of the College. Enabling staff to work flexibly to use transferable skills. Ensuring equality of access to development opportunities across all diversity groups and working patterns. 5. Pay and Rewards Harmonisation of terms and conditions of employment. New payroll system Improving the quality of workforce data to assist with performance management and cost control. Implement Job Evaluation Scheme. Conduct Equal Pay Audit and ensure equal pay structures. Increase staff benefits. Recognition of staff achievement. Introducing a total rewards approach to pay, and consider a flexible pay and rewards strategy. 6. Health & Wellbeing Develop and implement a comprehensive health and wellbeing programme Improve communication regarding health and wellbeing throughout the organisation to increase awareness of all staff. Ongoing review of the Health & Safety Planning and Training process, along with monitoring of accident reporting and recording. Maintain Health Working Lives Gold Award. Maintain RoSPA Gold Award. 66 APPENDIX 6: PROPOSED SENIOR STAFF STRUCTURE Principal Senior Team Support Vice Principal Curriculum Director of Learning and Teaching Directors of Faculty x 5 Vice Principal: Corporate Vice Principal: Strategy and Performance Service Director of Commercial Development Director of Student Services This structure is subject to change following consultation. Director of Quality and Performance Vice Principal: Resources Director of Finance Director of Organisational Development APPENDIX 7: DRAFT ESTATES STRATEGY Glasgow Clyde College recognises that the facilities in which the curriculum is delivered have a significant impact on the learner experience as well as on staff morale and aims to have an appropriate estate which contributes positively to student and staff satisfaction across all of the campuses. Glasgow Clyde College recognises that it is crucial that the planning and management of its operations and its property assets are integrated throughout the whole organisation, at all levels and all stages of the lifespan of the operation. The purpose of the Estates Strategy is to enable the College to have suitable, high quality, fit-for-purpose accommodation use available space efficiently identify the need for rationalisation or reorganisation of space develop the estate to meet curriculum needs ensure the value of the estate is maintained consider existing or alternative uses of the estate and identify opportunities for innovation and collaboration to meet future needs Current Situation The condition of the College’s estate is largely good or very good with the majority of the three main campuses at Hatfield Drive, Mosspark Drive and Prospecthill Road being Condition A (new or as new) or B (sound) based on the RICS (Royal Institute of Chartered Surveyors) building maintenance indicators. There are however some parts of the Mosspark Drive campus and the Prospecthill Road campus which are likely to need some further capital refurbishment/ development over the timescale of this estates strategy. In addition there are significant life-cycle maintenance costs for the College’s buildings which are required to be addressed to ensure the condition of the estate does not deteriorate, particularly after the significant capital investment which has been made over recent years. Annual capital funding for the sector has been significantly reduced over the last two years and further reductions are predicted for the future. These reductions in capital funding highlight the financial pressures in managing the College estate and enhance the need for careful planning of the College estates life cycle maintenance and potential capital developments within the new merged College. The College estates strategy is predicated on the College curriculum plans, and it is assumed that for year 1 of this strategy there will be limited curriculum related estates redevelopment. Estates changes are however likely within the future years of the strategy once curriculum planning evolves across Glasgow Clyde College and the Glasgow region. Also staff reductions and economies of scale may mean a reduced requirement on the capacity of the estate in the second and third years of this strategy and the potential for further rationalisation of the College’s estate as a result. In addition, the College needs to plan its estate taking into account good industry practice, and various policies or target areas for estates for example efficiency, value for money and environmental sustainability. Principles of Estates and Facilities at Glasgow Clyde College To maintain and develop a high quality estate which facilitates an appropriate learner experience for students and an effective working environment for staff To provide an estate which matches the needs of the curriculum and to evolve the College estate based on known drivers of curriculum change locally, regionally and nationally To provide facilities management service delivery within a structure which is indicative of good industry practice, which meets agreed levels of performance and quality, addresses significant operational risks and demonstrates value for money To plan appropriate ongoing estate maintenance to ensure it will continue to operate effectively for the future and to ensure that previous investment is not jeopardised To provide facilities which enable the College estate to maximise commercial revenue at each campus To operate the estate in an environmentally sustainable manner and to aim to reduce the College’s carbon footprint. Key areas for development 2013-2016 Curriculum Developments To liaise closely with curriculum planning to consider any changes in the curriculum and estates related impacts for each of the College’s campuses over the timescale of this strategy Efficiency of Estate To consider the use of the estate and review options for any rationalisation particularly in areas where there have been reductions in teaching and/or staffing levels. The plans will deliver the necessary estates changes to facilitate new combined functions. As part of the estates rationalisation process there are three disposals being actively progressed which are the Woodburn site at Langside College, the Balshagray site at Anniesland College, and the Priesthill site at Cardonald College. 69 Performance Indicators To adopt good industry practice facilities management which would include the use of appropriate output based specifications, monitoring key performance indicators, effective contractor management, and an optimised service delivery model. Estates investment and maintenance To plan appropriate estates investment and maintenance to enable the new College to provide high quality accommodation for teaching and learning and as a working environment for staff. This will include life-cycle maintenance planning for the estate over the period of the estates strategy and a plan for investment in the estate and the teaching infrastructure to continue to improve it and meet the needs of the students and staff across all areas. A life-cycle plan will be prepared for Glasgow Clyde College for at least a ten year period and then this will be managed based on affordability and will inform the College’s estates plans. This is particularly important to ensure that previous investment in the College campuses is not jeopardised and that a sustainable estate is maintained. There will also be estates and teaching infrastructure developments planned for the estate to continue to invest in the facilities, particularly in areas linked to growth sectors as identified in the curriculum planning for the college. This will include new capital equipment across a number of curriculum areas and, will again, be progressed based on affordability. Space Utilisation A review of space utilisation across the three main campuses is being undertaken to consider the suitability of space utilisation and any efficiencies which could be made both for teaching and non-teaching areas. This review will consider the space utilised by various subject areas to ensure it is appropriate across the College estate and to consider rationalisation of non-teaching areas e.g. in relation to storage. Carbon Management It is the aim of the new college to deliver carbon footprint reductions across the College estate. Prior to merger the three individual Colleges signed the Universities and Colleges Climate Change Commitment for Scotland and Glasgow Clyde College will provide a Climate Change Action Plan to enable the target levels of carbon footprint reductions to be achieved. These will mainly be targeted towards energy performance and energy efficiency, waste management, and contractor performance, as these are the main areas where the College can have the most influence and make the greatest changes. The planned improvements will all involve to a greater or lesser extent support from both staff and students to enable tangible benefits to the environment and the organisation. Commercial Facilities To review the use of all potential commercial areas across the College, consider their capacity, current usage levels and whether there are any potential estates 70 changes which could assist in developing increased income generation through increased hiring of facilities. 71 APPENDIX 8: DRAFT ICT STRATEGY Strategic Vision “To lead and support Glasgow Clyde College service delivery through the provision of high quality, efficient and sustainable ICT resources and services for learners and staff.” Current Context Anniesland, Cardonald and Langside Colleges will merge to form Glasgow Clyde College The regionalisation of college provision will develop further, including the constitution of a regional board ICT technology and techniques will continue to progress, such as the implementation of cloud style computing arrangements Continued Scottish Government college sector funding reductions will enforce economic constraints on college spending Scottish Government policy encouraging shared service solutions to ICT delivery will be implemented Strategic Aims and Objectives Supporting High Quality Service Delivery The merger process will entail a period of considerable change to working arrangements and processes within the individual colleges. During this process, continued high quality service delivery will be of high priority and efficient and effective ICT resources and services (both legacy and new) will play a key role in maintaining service standards. Strategic Objectives: Ensure continuing and effective access to college ICT resources for learners and staff during the merger process Maintain the provision of legacy college ICT services whilst developing new ICT services for Glasgow Clyde College Continue to enhance ICT resources for learning and teaching Provide high quality, responsive ICT support services to meet the needs of learners and staff; and Create a workforce that is motivated and skilled in using digital technologies through appropriate levels of staff ICT training Developing Technical Capability The creation of a new college provides an opportunity to review ICT services and seek to develop improved technical capability within the organisation to better meet service-user needs. In doing so, the new college will be able to take advantage of recent ICT developments such as cloud-style computing and virtualisation. Greater 72 use of, and integration with, the college MIS system will also support more efficient service delivery. Strategic Objectives: Develop a robust, secure, high performance ICT network infrastructure and high quality ICT resources Ensure effective software and data integration, both within Glasgow Clyde College and with respect to regional and national partners Develop efficient data storage capacity and increase virtualisation activities Maintain reliable services and ensure comprehensive disaster recovery systems are in place Ensuring Financial and Sustainability Efficiencies Efficiency and productivity are key factors in the adoption of ICT solutions. Increased automation can provide major financial benefits and improve service delivery. The move to regional college management, alongside reduced levels of funding will provide an additional spur to reduce college spending through the implementation of regional, shared service solutions to ICT delivery. Strategic Objectives: Adopt an approach of “digital first” in service design, supporting automation and reducing print costs Pursue better value for money in procuring network infrastructure Encourage re-use and extend working life of equipment where appropriate Develop regional shared services where appropriate 73 APPENDIX 9: COMMUNICATIONS ACTION PLAN TO AUGUST 2013 Date Dec 2012 Jan 2013 Feb 2013 Students Informal sessions with new PrincipalDesignate Appointment of Research and Communications Officer Merger pamphlet created Social Media Campaign launched Web Portal revamp with student focus. Merger video project launched ‘Clyde-Built’ video project developed Staff Informal sessions with new PrincipalDesignate Merger dropboxes placed in colleges. Newsletter Staff briefings Staff social events Stakeholders Boards informed of new PrincipalDesignate Letter to key stakeholders from P-D. Articles placed in key media outlets. Other External Press release and interviews with new Principal-Designate Glasgow Chamber of Commerce event/s Glasgow Chamber of Commerce event/s Stakeholder engagement events Media Guide preparation Media Training/Senior Management/staff March 2013 Informal info sessions The Big Debate Joint social events April 2013 Informal info sessions Joint social events Newsletter Staff briefings Staff social events Possible date for all-staff CPD event Newsletter Staff briefings Staff social events Possible date for all staff CPD event Newsletter Staff briefings Staff social events May 2013 Informal info sessions Joint social events Informal info sessions Newsletter Staff briefings Staff social events Newsletter Staff briefings June 2013 Letter from P-D to key stakeholders. Articles placed in key journals Preparatory work on ‘Glasgow Clyde College’ Media Guide Stakeholder engagement events 74 July 2013 August 2013 Joint social events Informal info sessions Joint social events New college launch event Staff social events Newsletter Staff briefings Staff social events New college launch event New college launch event New college launch event 75 APPENDIX 10: DRAFT COMMUNICATIONS STRATEGY 2013-14 Purpose The Communications Strategy for Glasgow Clyde College will ensure meaningful and positive engagement with staff, students and stakeholders; establish and reinforce the brand and vision of the new college; and position the college as a key player in Scottish public life. Background Good communication is crucial at all stages of a merger, but nowhere more so than in the post-vesting stage. A programme of intensive internal and external communications will be needed for the “bedding down” phase, with a different tone, delivery and scale from the pre-merger communication programme. This will then develop into a comprehensive, consistent and proactive communications programme to ensure staff, student and stakeholder engagement; to support and publicise the work of the college; and to enhance and build upon the college brand and reputation. Guiding Principles Communication is not the job of one person or department. It should be the responsibility of every manager, member of staff and student representative within the new college. Training will be given to ensure the most effective and consistent communications across the college. Communications, where possible, should be fronted by senior management, showing strong, effective and consistent leadership. All college communications will be characterised by honesty, transparency and consistency, and will meet recognised standards of Plain English. Key Aims The 2013-2014 Communication Strategy for Glasgow Clyde College will: - Create, publicise and celebrate the launch events for the new college - Establish, reinforce and publicise the new college brand and help market the college to prospective students and commercial partners - Establish a comprehensive communications infrastructure and communications protocols for the new college, including a directory, staff and student intranet, information hierarchy, communications personnel and communications training - Identify the communication needs of each group of stakeholders and deliver the most appropriate messages via the most effective means of communication 76 There will be an emphasis on regular, face-to-face communications. Ensure that staff and students are appropriately and effectively informed and involved in the creation of strategy and in decision making. Listen to staff and students and give regular feedback - Establish a common understanding of the benefits of the new, merged college and the vision for the future, and help staff, students and stakeholders internalise and embrace change - Establish an effective and proactive media strategy to help build and maintain a positive, dynamic and authoritative public profile for the college - Support the delivery of a high quality learning and teaching experience - Support a strong regional college structure in Glasgow Key areas for development 2013-2014 Communications Infrastructure A comprehensive communications infrastructure will be developed to effectively link the campuses and to support staff and students. This will include a full directory, dynamic and interactive staff and student intranet, clear communication protocols and information hierarchy. Communication Events Evaluation of the pre-merger communications has established that face-to-face communications have been the most effective means of staff, student and stakeholder engagement. In the new college there will be a regular schedule of formal and informal staff and student information sessions across the three campuses, hosted by senior management and, where possible, the Principal. Social events will be encouraged and supported as part of an employee integration plan. Themed stakeholder events, similar to those held pre-merger, will be organised to publicise the work of the college, enhance existing stakeholder relationships and forge new ones. Communications Tools A digital communication strategy will be implemented to support the effective use of social media, mobile technologies and web development. The pre-merger web hub will become an offshoot of the new college website before ceasing altogether. A college TV Channel/Radio Station should be established with feeds to the three campuses. These outlets could have rolling college news bulletins and act as a showcase for college work/developments. Students, with the support of staff, will be encouraged to help set up and run them. The fortnightly merger newsletter will be replaced with a new, glossy, monthly Glasgow Clyde College newsletter. 77 Communications Personnel Each campus should have Communications personnel, based on the successful communications co-ordinators model used during the merger process, to work alongside Marketing, who can deliver the communications strategy and ensure consistent communications across the college. In addition, College Ambassadors should be identified across all three campuses. These will be individuals who are trusted by their colleagues and fellow students and who can articulate the goals of the new college, disseminate information and feedback the mood of staff and the student body. Communications Training All managers, senior members of staff, College Ambassadors and student representatives will receive communications training to enable them to communicate consistently and effectively. Media Strategy The new college will develop a dynamic, proactive and comprehensive media strategy to help it build a reputation as an opinion-leader and the go-to institution for informed and relevant comment on key issues. A Glasgow Clyde College Media Guide will be created, listing college experts on a variety of topics. Media training will be made available to all staff involved. Key media outlets across print, online and broadcast will be identified, and relationships developed with editors and journalists. Regular news and feature stories will be identified and placed which demonstrate the college’s strengths, its work, its students and its staff. Flexibility and Evaluation All communications will be flexible and adjusted according to feedback. Surveys of staff and students conducted during the pre-merger phase will be repeated at regular intervals, creating an invaluable database to help monitor engagement levels and adjust policy/communications as appropriate 78 APPENDIX 11: DRAFT FINANCIAL STRATEGY (20132016) Purpose of Strategy The primary aim of the financial strategy is to deliver financial sustainability, and to provide funds for investment in service and provision, across the new merged College, through best use of all of its available resources. The strategy is also intended to assist the College in meeting the financial challenges facing the Further Education sector. The context in which the strategy has been developed is the planned merger of Anniesland, Cardonald and Langside Colleges into one entity – Glasgow Clyde College. There will be significant challenges imposed by such a development at any stage, but particularly during a period of funding cuts. A prime aim of the new college will be to optimise both the generation of non-core funding and the efficient, controlled expenditure of all funds, generated from whatever source. Principles Driving the Financial Strategy. Budgeting to deliver a minimum annual surplus (accepting that this will not be likely for a year or two immediately following merger) Maximising the efficiency of College staffing resources to support high quality service provision Utilising the College’s asset base efficiently Increasing non-core grant income with the aim of optimising contribution to College overhead costs Managing cash flow to meet the revenue and capital investment needs of the College Developing robust and effective procurement principles and processes in order to optimise the best possible use of funds Maintaining appropriate internal controls to minimise financial risks Ensuring compliance with the requirements of external regulation (SFC, Audit Scotland, external auditors etc.) 79 Key areas for development 2013-2016 Finance System There is a need to deliver a unified financial management and reporting system, pulling together the three individual colleges’ functions. Current thinking is to begin by building on the common Dream system already in use in all three of the merging colleges, but an alternative system may require to be implemented at a future stage. With an adequate reporting system in place a unified budget can be produced, with operating results reported and monitored on a regular basis. High quality support and information for budget holders, Senior Management Team and Board members is vital. Staff Efficiencies With some 65% of College costs being staffing costs it is important that a method of evaluating efficient use of staff resources is developed at an early stage and that staff, where necessary, will be deployed efficiently and effectively throughout the College campuses. The wider Glasgow context should be considered, in conjunction with the other Glasgow colleges, to ensure optimum use of college staff and facilities throughout the region, ensuring no unnecessary duplication of provision and costs. Asset Use It is essential that the College fully considers the whole life costs and performance of all of its assets. When considering financial investment the longer term financial implications will be assessed as part of the review of affordability. Capital expenditure will be prioritised on the basis of need, and benefits, with potential developments being assessed against agreed criteria. All College properties should be utilised efficiently and where a reduction in estate is found possible early consideration should be given as to disposal or alternative use. Other assets should be evaluated to identify their useful return to the College, with asset disposal being considered where this is a viable option. The level of efficient energy use, with its Green implications, within all College buildings should be evaluated. Consequently, either practices should be changed to become greener, or investments considered where they will result in both cost and energy savings. Alternative Sources of Funds Commercial and International income should both be optimised and strategies put in place to help generate such valuable sources. The unique strengths of all three individual colleges should be harnessed within a co-ordinated team tasked to develop and build on these strengths. Care should be taken to ensure that such developments are only pursued where they contribute to College finances and are not a drain on resources. Financial systems should be developed to ensure that adequate evaluation of proposed programmes takes place prior to embarking on proposed developments. Staff should be encouraged to remain alert to the identification of any new or alternative income streams. 80 Cash Balances College cash planning must ensure that maximum returns on investments are achieved, subject to accepting agreed levels of risk, using longer term deposits as appropriate. Procurement A Procurement policy, with appropriate procedures, should be developed and implemented. The implications for developing appropriate staffing will require to be considered. Given the quantity and scale of procurement consequent to the larger merged College it will be important to ensure that various legal/financial thresholds are not breached as the level of purchasing increases. Consideration should be given to the further development of the PECOS system and increasing the proportion of purchases via APUC/Government approved sources. Consideration should also be given to collaborative ventures or arrangements with the other Glasgow region colleges. 81 APPENDIX 12: DRAFT QUALITY ENHANCEMENT STRATEGY (2013-2016) Purpose of the Strategy The purpose of the Quality Enhancement Strategy is to ensure the ongoing development of a quality ethos and culture where all staff share ownership and responsibility for developing a sector leading college which exceeds the expectations of learners and stakeholder. Learner engagement and the student experience will be central to all quality enhancement activities. The strategy will utilise feedback from learners, staff, employers and stakeholders to inform improvement and to continue to maintain and develop quality processes which are proactive, creative and responsive to their needs. The recognition and sharing of best practice will be promoted and supported by targeted CPD activity for both teaching and support areas and will seek to involve external partners where appropriate. Consistency of approach will be ensured through established systems of moderation, monitoring and internal and external audit. The annual process of team self evaluation and reflection will be central to identifying actions and targets for improvement and will underpin operational planning. Management teams will undertake meetings to review progress and inform forward planning at college level, and strategic planning meetings involving key personnel and the Board of Management will ensure that the planning process incorporates a coherent approach to quality improvement and the raising of standards. Current Context The period of this strategy will be an important period in the maintenance, development and enhancement of quality for Glasgow Clyde College, as we seek to harmonise and standardise quality systems, processes and procedures from the three merged institutions. Academic year 2013-14 will see the introduction of a revised model of self-evaluation, developed from the strengths of existing systems and incorporating opportunities for continuous quality improvement and Glasgow Clyde College procedures will replace those in the institutions as the year progresses. Engaging with learners in a meaningful way will continue to be a strong feature in continuing to ensure quality in learning and teaching through the period of transition, and gathering feedback from staff and stakeholders will be a key element in informing decisions about processes. Regionalisation will lead to annual review to the strategy to ensure it remains fit for purpose as awarding bodies and Education Scotland develop their own approaches to meeting the challenges of working with colleges in merged and federated models. Principles of Quality Enhancement at Glasgow Clyde College Quality enhancement will be driven by a framework which monitors, reviews, evaluates and plans for continuous improvement 82 Quality enhancement activity will be informed by the Education Scotland quality framework, any other relevant quality standards, and the key principles and the four capacities of the Curriculum for Excellence Quality assurance systems and processes will be clear and effective, meet the quality standards of all partner agencies, embed equality and be built into all aspects of the work of the college. All areas will be supported to meet recognised internal quality standards and relevant training will be provided Reflective and evaluative practice will be embedded through rigorous selfevaluation which utilises a wide range of information and data, identifies of strengths and weaknesses, and incorporates planning for improvement The development and sharing of best practice will be promoted and supported in the delivery of all services The systematic collection of valid and reliable feedback from learners and stakeholders will be utilised to analyse performance and develop actions and targets for improvement Key areas for development (2013-2016) A framework to plan, monitor, review and evaluate for continuous improvement The college will continue to develop and embed the college planning model to ensure that Clyde is a sector leading college, providing excellent learning experiences, underpinned by strong leadership, innovative staff and high quality resources. This will involve regular monitoring of progress against strategic objectives and will be informed by Regional Outcome agreements and targets. Progress will also be monitored through adjusting the key college performance indicators reflected in a college ‘Balanced Scorecard’ which is the strategic planning and management tool used by the college to enable performance management, target setting and trend analysisis. Staff development in the use of these key performance indicators to plan for improvement will take place and areas will be encouraged to identify and develop their own where applicable. The review process for academic departments and support units will involve meetings with senior management in each year so that progress on actions and adjustments can be discussed in more detail and a focus can be given to future planning These meetings will be used to impact on cross college action plans and to contribute to budget and resource planning. Clear and effective quality assurance systems and processes will be built into all aspects of the work of the college. There is a need to develop and build on systems and processes to ensure that standards are clear, consistent and well embedded in all aspects of the work of the college. A number of key procedures have been developed and this work will 83 continue, along with annual review to ascertain the developing quality systems for Clyde, as well as update to reflect changes in practice. This work will be supported by comprehensive staff development. The development of a quality ‘handbook’ for Glasgow Clyde College will allow staff will draw together the key elements of the college quality processes and promote clearer understanding of responsibilities and expectations. Internal audit of processes will be used to identify areas for improvement and a comprehensive review of quality assurance will be undertaken to ensure that the college continues to meet external awarding body standards. Internal quality systems will focus on raising standards and developing the capacity to improve for the benefit of learners, staff and stakeholders through the provision of relevant, accurate and timely information and data. Management information systems will be developed and improved to support the quality framework and criteria set to support and improve the effectiveness of decision making. Improving the reporting and understanding of performance indicator data will be key to this. A Quality Committee drawn from academic and support staff will ensure that there is rigorous scrutiny of all internal approval and validation processes as well as being a major vehicle for the dissemination of good practice. Education Scotland and other quality frameworks and the principles and 4 capacities of the Curriculum for Excellence The Quality Enhancement strategy is based on the key principles contained in the Education Scotland framework for external quality review of Scotland’s Colleges: high quality learning, quality culture and learner engagement, and will aim to deliver these through encouraging and stimulating learners to actively engage with their learning. High quality learning will be achieved through providing a learning experience which is regularly monitored and reviewed, taking account of learner feedback and learner outcomes. During the period of this strategy all of the elements of the revised quality indicators and self-evaluation process will be considered, included in team evaluation and review, and systematically incorporated into action plans and targets. Engagement with Student Participation in Quality Scotland (SPARQS) will be used to form the basis of an action plan to improve aspects of learner engagement and participation, and to inform staff development. The strategy is also informed by the principles and four capacities of the Curriculum for Excellence (CfE) which are designed to prepare learners to be: effective contributors, responsible citizens, confident individuals and successful learners. There is already a good deal of evidence that these capacities are already embedded into much of the curriculum, but there is a continued need to identify this in more explicit terms and to develop further in some areas. A revised college action plan for implementation of the key principles of CfE and the introduction of the new national qualifications will be incorporated into staff development plans and into curriculum and operational planning at Faculty and Curriculum Team level. Partnerships with local schools, authorities and relevant agencies will be progressed to incorporate joint planning and CPD activity where appropriate. 84 Reflective and evaluative practice will be embedded through rigorous self evaluation which utilises a wide range of information and data, identifies of strengths and weaknesses, and incorporates planning for improvement The college will ensure that all faculty and unit teams have the skills and competences to evaluate their provision and to set objectives which will result in improvement .This will be supported through a programme of focused staff development, and relevant performance indicator and benchmarking data will be used for analysis and to aid forward-planning and target setting. There will be a greater emphasis on involving unit and teaching staff with the processes for identifying the data relevant to their area to promote greater involvement and ownership of information. Unit self-evaluation paperwork will be developed and reviewed to include reflection on relevant college key performance indicators and units will also be encouraged to seek a range of appropriate sources of internal and external feedback to inform evaluation. The Quality Enhancement strategy links closely to, and will be supported by, the Learning and Teaching Strategy and will promote reflective and evaluative practice which will be capable of delivering an excellent learner experience. This will be achieved by developing annual self-evaluation and internal review processes to incorporate the use of internal benchmarking data and to encourage the use of external benchmarks. There will be an emphasis on the use of innovation in learning and teaching practice and the use of varied methods of evaluating learning and teaching will be implemented. Faculty self evaluation paperwork and processes will incorporate the key principles of Curriculum for Excellence and equalities legislation and the college will work with school and local authority partners to ensure that these processes meet the needs of all concerned. The analysis of performance indicator data will be central to identifying areas for improvement and at lecturer level will be supported by focus groups with learners to identify issues and good practice which will then be incorporated into annual self-evaluation reports and actions There will be development and sharing of best practice in the delivery of all services. There will be a continued focus on the sharing of best practice across all areas of the college and staff development events will support opportunities to raise awareness. The Quality Committee will continue to play an important role in identifying and sharing good practice in external verification and approval and along with the Learning and Teaching Committee will act as vehicle to seek examples for dissemination both from within curriculum areas, from units and from external sources. Summaries of Education Scotland and other relevant reports will be distributed and all of these sources will be supplemented by planned staff development sessions on how to adapt good practice from other people/organisations to promote value and potential uses internally. 85 There will be an emphasis on improving practice in the delivery of customer service and a key component of this will be for the college to investigate and evaluate appropriate accreditation with a view to achieving relevant standards for Glasgow Clyde College within the life-cycle of this strategy. Systematic collection and utilisation of feedback from learners and stakeholders The college will continue to collect feedback from a variety of stakeholders including staff, learners, schools, partner agencies and employers and will develop appropriate tools where these are not already in existence. The use of a Staff Intranet as a central college repository for documents, teaching materials and best practice examples will be implemented and the use of additional collection techniques such as focus groups will be promoted. Increased employer engagement to enhance the knowledge and understanding of what the college does will be a focus for the coming period. A variety of data and feedback collection methods across all categories will be used including surveys, focus groups, questionnaires and course forums, and these will be analysed and incorporated into the college research, plan, monitor, and review cycle. It is also essential that when action is taken to effect improvement, that progress is fed back and processes will be further developed to ensure that this takes place. The effectiveness of the student handbooks, induction processes and other methods of communication with students, including social media, will be reviewed to ensure that learner choices are informed. The role of the Student Executive Council (SEC) and the Learner Engagement Officer/representative is seen as crucial in gathering and distributing feedback and will continue to contribute to quality improvement. 86 APPENDIX 13: RISK REGISTER High Risk (Score 9-6) Medium Risk (Score 5-4) Likelihood Impact Risk Score Movement 3 3 9 Actively monitor position. Develop pragmatic options. 3 3 9 ↑ EMG Insufficient information and guidance pertaining to Regional Board and college Board.* Insufficient merger funding support from SFC. 2 Financial 3 Operational 3 3 9 Maintain close dialogue with SFC. Develop robust bid. 2 3 6 → EMG Failure to establish new college identity and culture. 2 3 6 Develop new corporate identity through in house competition. Engage with staff on culture and values exercises. 9 Continue to engage in policy forums and seek to influence decision making 2 3 6 6 Continue to engage in dialogue with the Regional lead and emerging Regional Board 9 Use informed judgement and available information to develop business case 9 ICT Workstream to map and prioritise applications based on business need; agree implementation timelines and resources. Monitor through EMG. 6 Early work to identify differences between terms and conditions and policies and procedures. Set realistic timescales. Negotiations with relevant unions. 6 Arrange for ECS to have a presence within each college at key times. Arrange joint CPD activities, e.g interview skills 9 Maintain current operational controls. Map and prioritise applications via ICT workstream. Monitor through workstream and EMG. Consider use of strategic funding to ensure bacjfill and secure specialist input as required. 6 Plan with current student Presidents for merger student representative mechanisms and new approach for new institution. Draw on expertise of existing Board members. 6 Ongoing informal meetings with representation from all three colleges. Development of a clear communication and engagement plan timeline and agreed with Trade Union representatives. 2 3 6 → 2 3 6 → 2 2 4 PMG 5 Financial PMG 6 Financial PMG 7 Operational EMG 8 Operational EMG Risk Description A move to a needs based funding model for the sector could have a negative impact on Glasgow Region and Glasgow Clyde College. Strategic decisions of the Regional Board may have a negative impact on Glasgow Clyde College Assumptions used in Business Case are flawed 3 3 2 3 3 3 Failure to harmonise business critical systems: Finance, HR, Bursary,Student records,Timetables. 3 3 Failure to harmonise staff terms and conditions.* 3 2 9 Operational EMG Failure to manage staff stress/concerns.* 3 2 10 Operational EMG Failure to provide appropriate technical infrastructure to enable the delivery of ICT services. 3 3 Failure to establish effective student representation mechanisms. 2 Failure to maintain the effective involvement of the Trade Unions. 2 11 12 Governance Governance PB PMG 3 3 Risk Score PB Financial Impact Governance 4 Likelihood 1 Risk Owner Risk Ref Risk Category Low Risk (Score3-1) Mitigation Strategy → 2 3 6 → → 2 2 4 → 2 2 4 1 3 3 → → 1 3 3 → 1 3 3 → 13 14 Governance Governance PB PMG 15 Financial PMG 16 Financial PMG 17 Operational EMG 18 Operational 19 Operational 20 21 22 23 24 25 Operational Operational Operational Reputational Reputational Reputational Failure to agree appropriate structure for Clyde College. Scottish Government rejects new college name. Failure to manage financial sustainability in a challenging public funding environment. Failure to secure sufficient funding for new institution. 2 2 3 3 2 3 2 3 3 3 EMG Failure to provide staff with training on any new or unfamiliar systems.* Inadvertently failing to meet TUPE obligations.* 2 3 EMG Failure to engage staff in the process. 2 3 EMG EMG EMG EMG EMG PMG Failure to deliver quality in business as usual. 2 Unable to achieve desired changes to portfolio and delivery patterns due to differences in terms and conditions within the three colleges.* Failure to establish and implement post merger implementation timetable. 2 Failure to maintain effective, inclusive communications with stakeholders. 2 Failure to communicate adequately with staff and students resulting in lack of buy in to, or ownership of the new institution. 2 Poor media response or reaction to merger proposals 2 2 3 3 3 3 3 3 6 Evidence base produced based on costs, outputs and quality. Work progressed in timescales that allow appropriate discussions. 6 Work with SFC to ensure appropriate processes are followed. Ensure stakeholder buy in via consultation process. 6 Develop robust and realistic financial projections.Maintain current operational controls. 6 Continue to engage positively and proactively in Regional Outcome Agreement discussions and development. Robust financial and operational planning. 9 Identify affected staff asap. Develop a time bound training plan. 6 TUPE sessions arranged for working Group on 11th July to be delivered by Brodies solicitors. 6 Strong and robust internal communications strategy developed. Consistent, open and transparent communications. 6 Prioritise resources for both business as usual and merger. Utilise external and/or focused resources for merger as appropriate. 6 Early discussions with HR Workstream. Guidance from Principals re priorities. 1 6 Strong robust planning at early stage. Clear responsibilities identified. Move activity to 'business as usual status' as soon as appropriate. 6 Ensure robust consultation on the merger. Strong focused consultation plan in place. Continue to communicate after the consultation process. 6 Appointment of communications manager and communication coordinators. Robust consultation process and on-going communications plan. Plan monitored through EMG. 6 Merger communications manager in post. Development of robust merger communications plan. 1 3 3 → 1 3 3 → 1 3 3 1 3 3 → → 1 3 3 → 1 3 3 → 1 3 3 → 1 3 3 → 1 2 2 → 3 3 → 1 3 3 ↓ 1 3 3 → 1 3 3 ↓ 88 26 Governance PB Challenge to Clyde College name. 2 2 27 Operational EMG Loss of key staff.* 2 2 28 Governance PB Failure to merge. 1 3 29 30 31 32 33 34 Governance Governance Governance Governance PB PB EMG PB Operational Reputational EMG Operational EMG Failure to accept and approve due diligence reports. Failure to secure appropriate Board membership. 1 1 Failure to establish business contingency/ disaster recovery plans. 1 Failure to deliver due diligence action plan. 1 Industrial Action.* Proposals for curriculum review criteria not agreed with Unions within scheduled timeframe.* 3 3 3 4 Robust presentation of rationale for name used throughout the consultation process. One-to-one engagement with key stakeholders to explain rationale and get support. 4 Establish a process for ensuring an open sharing of information without contravening TUPE regulations. 3 PB in place. EMG, PM, worktream activity all in place. SFC involvement throughout the process. Learning lessons from previous mergers/ best practice. 1 3 Open communication prior to diligence work commencing. Policy of 'no suprises' from contractors. Ongoing communication with Board members. 1 3 Maintain good relations with current Boards. Continue to engage at regional level. 1 3 Collate existing plans. Maintain current operational controls. 1 2 2 → 1 2 2 1 3 3 → ↓ 3 3 ↓ 3 3 → 2 2 → 1 1 3 1 3 3 Clear responsibilities identified. Timelines established. Regular monitoring of plan. 1 1 Ensure that lines of communication with the Trade Unions remain open and transparent. 1 3 Early information sent to relevant staff with sufficient time allowed for feedback. 1 3 3 → 1 1 → 2 2 ↓ Key * Risk drawn from workstream Risk Register EMG: Executive Merger Group PMG: Principals Merger Group PB : Partnership Board PM : Project Manager 89 APPENDIX 14 BALANCED SCORECARD APPENDIX 14 BALANCED SCORECARD Curriculum Area Derived from College Performance Indicator College Target by Actual 2013-14 Actual 2014-15 Actual 2015-16 Comment Data source Responsible 1 a Student Achievement Ratio per Unit Director Q&P 2 b Early Student Retention % Director Q&P 3 b Student Retention % Director Q&P 4 b Student Achievement (outcome) % Director Q&P 5 b Student Headcount (including overseas) Director Q&P 6 b Amount and % of efficiency saving delivered Director Curr 7 c Volume of activity delivered (WSUMs) Director Curr 13 c The number and proportion of students at SCQF level 7&8 articulating on degree level courses Director Curr 9 c Student engagement and satisfaction Director Q&P 10 c The number and proportion of students entering and then sustaining employment Director Curr 11 c WSUMs/Teaching Staff (FTE) Director Curr 12 b Space Utilisation Ratio VP Resources 13 b Carbon Emissions VP Resources 14 b Maintenance Spend VP Resources 15 a 16 a 17 b Unit Cost per WSUM % of total income from non Grant in Aid (GIA) Operating Surplus as % of turnover 18 b Non-SFC Income as a % of total income Finance Director Finance Director 19 b 20 c Staff costs as a % total expenditure Levels of commercial income generated Finance Director Finance Director Estates Finance Human Resources 21 a 22 a 23 a 24 b 25 b 26 b Derived from: Director Finance Director Finance Director OD Absence Rate Employer of choice CPD days per member of staff Staff Turnover % Working days lost through absence per FTE % of staff holding TQFE Original colleges KPIs Indicators listed in 2012/13 ROA Indicators proposed for 2013/14 ROA Director OD Director OD Director OD Director OD Director OD Targets: within 2% of Target within 5% of Target more than 5% above/below target significant progress made toward target APPENDIX 15: PARTNERSHIP BOARD MEMBERS Anniesland College Cardonald College Langside College Ken MacAldowie Linda McTavish Joe Wilson Richard Leggett Stephen Henson Thomas Smith David McAdam Mark Toma Susan Walsh Ian Brennan Mike Adair Peter Laverie William O’Neill Stuart McPhail Brian Keegan Andrew Haddon Jim Hamilton Graham Montgomery Marissa Farrell Caroline Hutchison Vonnie Sandland APPENDIX 16: PARTNERSHIP BOARD AGREEMENT 1 Parties 2. Purpose Anniesland College Cardonald College Langside College (together, the “Colleges”) The Colleges have agreed in principle to a merger of the three colleges. The Colleges have agreed to the following key principles and terms set out in this document (“Agreement”) which will provide a framework within which progress towards and preparations for merger will now take place. 3. Commitment The Colleges agree that a merger is their preferred strategic option. Subject to the outcome of financial due diligence and consultation with staff, students and other stakeholders, they shall work together in good faith and in a collaborative and constructive manner to undertake necessary preparations, and (subject to the successful outcome of these matters and where reasonably practicable) enter into any appropriate agreement in order to achieve merger. 4. Timescale The Colleges agree to endeavour to work towards a deadline for merger at 1st August 2013 subject to necessary approvals and agreement of the Scottish Funding Council and Scottish Government and the successful outcome of due diligence. 5. Establishment of Partnership Board Upon agreement of this Agreement, the Colleges shall establish a joint committee with representatives from each College to work towards agreeing the merger proposal. This joint committee shall be called the “Partnership Board”. The terms of reference of the Partnership Board are set out in Appendix a. 6. Funding It is understood that the Scottish Funding Council shall provide funding to support the pre-merger discussions. The terms and conditions of this funding will be set out in a letter from the Scottish Funding Council to one or all of the Colleges. The Colleges will be required to comply with any such terms and conditions, as a condition precedent to the acceptance of such funds. 7. Consultation The Colleges shall each be responsible for carrying out a full consultation with its own stakeholders, students and staff in 92 respect of the proposed merger. However, the Colleges will work together to ensure, where reasonably practicable, such consultation exercises are conducted in a consistent way and in the same, or similar timeframes. Glasgow Colleges Strategic Partnership could be a place for sharing such consultation activities across the city. 8. Pre-conditions/ The Colleges shall work together constructively and with approvals reasonable expedition to obtain the approval of the Scottish required Government and Scottish Funding Council to the merger and any other formal approvals required e.g. the Office of the Scottish Charity Regulator. 9. Due Diligence 10. Merger Document The Colleges shall co-operate fully with each other and the Scottish Funding Council as appropriate to assist in the undertaking of a full financial and legal due diligence prior to merger, including making available all required information to professional advisors and providing access to premises where necessary. The Colleges will work constructively and with reasonable expedition to produce a merger plan which will deal, among other matters with: 11. Confidentiality The transfer or disposal of all property and assets of each college; Transfer/Rationalisation of contracts held by each college; and Transfer of staff of each college None of the Colleges shall disclose any information (in whatever form) disclosed to them by either of the other Colleges relating to the disclosing College’s business or affairs other than as agreed by both colleges. This clause will not prohibit the sharing of information with professional advisors appointed to the colleges to assist in any merger process, or with the Scottish Funding Council or the Scottish Government. 12. Legal status Subject as hereinafter provided other than clauses 13 and 15, this Agreement shall not be legally binding on the parties. Notwithstanding the foregoing the Partnership Board, its members and the Colleges shall each be entitled to rely upon and regard as fully enforceable this Agreement with regard to any acts of the Partnership Board, any sub-committees of the Partnership Board, their respective members, and the Colleges in reliance upon the powers provided respectively to them in terms of this Agreement until this Agreement is specifically rescinded by any of the Colleges or the Colleges 93 12. have merged whichever shall first occur. Governing Law This Agreement shall be read and construed in accordance with Scots law and the Colleges agree to submit to the exclusive jurisdiction of the Scottish Courts. 94 Appendix 17: Proposed Draft GCSP Organisational Structure for 2013/2014 2012/13 2013/14 Shadow Regional Board for Glasgow Colleges Regional Strategic Leadership GCSP Chairs and Principals Group 3 College Boards 3 College Boards GCSP Effective Regional Structures Group GCSP Principals Group ROA Coordinating Group Curriculum Workstream Regional Board for Glasgow Colleges GCSP Chairs and Principals Group 7 College Boards Regional Operational Leadership 2014/15 (new legislation in place) (still to be defined) Sustainable Workforce Institutions Development Workstream Workstream HR Workstream Curriculum Workstream Marketing Workstream Workforce Development Workstream Sustainable Institutions Workstream