Developing Health and Independence
JOB DESCRIPTION
Job Title:
Hospital Liaison Support Worker
NJC Scale
Point:
Pt 22-27 £19,621 - £22,958 (depending on experience)
Hours:
Annual Leave:
Location:
Pension:
Accountable to:
Responsible
for:
37.5 hours per week, working according to rota, including
evenings and weekends
NB – this role will involve early mornings and weekend cover
26 days (pro rata) plus statutory and bank holidays (1 Additional
day after each year of service, up to a maximum of 31days).
DHI and the Royal United Hospital, Bath,
the hours of the role will be split between both locations (or any
other location your Employer may reasonably specify).
Contributory pension scheme (employer’s contribution 7% to a
minimum 3% contribution from employee).
Alcohol Team Leader
Volunteers as required
Principle Purpose of the Job
The post holder will be part of a multi disciplinary team providing 7 day per week
alcohol support cover at the Royal United Hospital in Bath. This is a joint venture with
AWP’s Specialist Drug and Alcohol Service.
The aim of the role is to provide alcohol interventions and facilitate access to
treatment services which lead to a reduction in acute hospital admissions and
improve quality of care for those with alcohol needs at the Royal United Hospital.
Key Duties and Responsibilities
Operational Duties
1. Work with the Alcohol Liaison nurse and colleagues at the RUH to identify and
target individuals with alcohol support needs, particular those who repeatedly
present to hospital.
2. Use AUDIT to screen and assess alcohol use, along with delivering brief
interventions and advice (IBA), in line with NICE guidelines
3. Support the Alcohol liaison nurses to follow up cases who are admitted out of
hours, making contact by phone to offer IBA and access to treatment if
appropriate. Also to signpost and refer those who live outside of B&NES into
their local treatment service
Job Descriptions & Person Specs (DANOS)
June 2013
4. Act as a ‘bridge’ from the RUH supporting individuals into mainstream alcohol
services and treatment
5. Provide alcohol support and interventions to individuals who are patients at the
RUH. This will include delivering one to one sessions with individuals’ using
evidence based techniques such as Cognitive Behaviour Therapy and
Motivational Interviewing and using delivery tools, particularly ITEP/BTEI
6. Deliver groups which are mapped to different stages of the Recovery journey
(Strang’s approach)
7. Work closely with SDAS detox team and Burlington Street to support to support
access to the community alcohol detox pathway
8. Regularly review (at least every 6 weeks) Recovery
Assessments/management plans and complete TOPs
Plans,
Risk
9. Work closely with the Complex Service to ensure that individuals accessing
clinical services are also supported and encouraged to engage with
Psychosocial interventions
10. Develop and maximise service users’ personal strengths, social networks and
recovery capital (social, physical, human and cultural) throughout their
recovery.
11. Support service users to maintain regular health checks, including BBV and
tuberculosis screening.
12. To support systems and structures that are responsive to the needs of
individuals with different levels of risk, complexity and strengths.
13. To record all documentation and case-notes to a high standard and within
required time frames.
14. To fully inform service users about their recovery/treatment options, involve
them in decisions and consent, and encourage them to take opportunities to
achieve a sustained recovery.
15. To work collaboratively and proactively with other members of staff, volunteers
and mentors to ensure that services are fully coordinated and are working
collectively towards the achievement of recovery goals and positive outcomes
for each individual client.
16. Work proactively to re-engage any individuals at risk of disengagement
17. To work collaboratively, creatively and flexibly, to empower, challenge and
change service users.
18. To work flexibly to provide adequate cover for all aspects of the service,
ensuring there is 7 days per week cover at the RUH.
Job Descriptions & Person Specs (DANOS)
June 2013
19. To work alongside and provide support and supervision to volunteers as
required.
20. To be responsible for performance management at an individual level through:
self-management; delivery of goals and tasks set; delivery of contractual
requirements, targets and outcomes; and reporting progress.
21. To maintain up to date knowledge of evidence based best practice related to
the role
22. To actively engage in opportunities for learning and development at an
individual and team level.
23. To comply with operational management systems of supervision, objectives,
appraisal and induction.
24. To contribute to the continuous improvement of quality and performance of the
Alcohol Liaison Service within the wider B&NES treatment partnership.
25. Any other duties in line with the above as required by the Team
Leader/Deputy/Service Manager
Monitoring and Administration
1. To comply with data collection procedures and reporting to ensure effective
recording of performance monitoring, outcomes and service user information.
2. To carry out all necessary administration in relation to casework task including
monitoring, and participate in DHI service evaluation audits.
3. Prepare and present clear verbal / written reports as required.
Organisational Responsibilities
At all times adhere to DHI policies and procedures, with specific reference to:
o Confidentiality
Ensure confidentiality at all times, only releasing confidential information
obtained during the course of employment to those acting in an official
capacity.
o Data Protection Act
To comply with the requirements of the Data Protection Act.
o Equal Opportunities and Diversity
To ensure that all service users, their partners, colleagues both within DHI and
other partner organisations are treated as individuals by following DHIS’s
Equality and Diversity Policy
Job Descriptions & Person Specs (DANOS)
June 2013
o Health and Safety
To ensure you comply at all times with the requirements of the Health and
Safety regulations and DHI’s Health and Safety Policy and Procedures. You
are responsible for taking reasonable care with regard to yourself as well as
any colleague, client or visitor who might be affected by an act or failure to act
by yourself.
o Quality Assurance
To ensure all activities are managed in a way that supports DHI’s Quality
Assurance systems.
o Safeguarding
To adhere to the implementation of risk management procedures (including
child and adult safeguarding protocols) taking personal responsibility for
keeping up to date on the requirements of these procedures.
o Lone Working
To work in accordance with the DHI Lone Working policy and procedures.
At all times adhere to contract requirements, relevant legislation, good
practice, with specific reference to: The DoH Drug Misuse and Dependence –
Guidelines on Clinical Management; Ethical Framework for Good Practice
NTA, NICE.
Participate in the organisational planning processes and contribute to the
establishment of DHI’s business plan.
Contribute to the periodic review of service policies and procedures.
NB. This job description contains only the main accountabilities relating to
the post and does not describe in detail all the duties required to carry them
out. As duties and responsibilities change, the job description will be reviewed
and amended in consultation with the post holder.
Job Descriptions & Person Specs (DANOS)
June 2013
Hospital Liaison Support Worker
PERSON SPECIFICATION
Essential:
Experience of working within the area of substance misuse, in particular alcohol
treatment
Experience of managing a client caseload, care planning, delivering evidence based
psychosocial interventions and providing group work
Experience of working with a wide range of stakeholders to meet the needs of
service users
An understanding of national treatment targets and the ability to work within a target
driven environment and meet them
Knowledge and commitment to Adult and Child Safeguarding principles and
procedures
Experience of autonomous working and ability to work on own initiative as well as
part of a multi-disciplinary team
Excellent communication skills (written and verbal)
Excellent level of IT literacy in Word, Excel and databases
Desirable
Professional Qualification in health or/and social care
Experience in hospital liaison work
Job Descriptions & Person Specs (DANOS)
June 2013
Annex 1 Role Profile Template
Name
Position
Alcohol Worker
Organisation
Developing Health and Independence
Units of national occupational standards
Number
Title
HSC233
Relate to, and interact with individuals
HSC3111
Promote the equality, diversity, rights and responsibilities of
individuals
HSC35
Promote choice, well-being and the protection of all individuals
HSC33
Reflect on and develop your practice
GEN36
Make use of supervision
AG2
Contribute to care planning and review
AH12
Enable individuals to take their medication as prescribed
M&L B10
Manage Risk
HSC330
Support individuals to access and use services and facilities
HSC32
Promote, monitor and maintain health, safety and security in the
working environment
HSC31
Promote effective communication for and about individuals
Job Descriptions & Person Specs (DANOS)
June 2013