AUSTIN PURE AIR
New Agent Training – Section #3
GENANO Ltd. FAQ’s
Frequently asked questions about Genano portable models 200, 310, and 4500
1. Who are Genano's customers for the portable models?
Genano’s portable unit customers are people who take a responsible approach
to the environment they live and work in. The public as well as the private sector is
becoming increasingly worried about the toxic effects on health of fine and ultrafine
particulates floating in indoor air.
The main user groups of Genano units are healthcare establishments, various
commercial/industrial companies, and the public sector (schools, nurseries, bureaus,
the Veterans Administration, Border Patrol etc.). The G200 and G310 are also perfectly
suited for residential and small office applications. In some very large homes or offices,
the G4500 would be the best choice because of its 3000-9000 square foot purification
range.
2. Where are Genano portable units already in use?
Across the world in 25 countries Genano's air purification and decontamination
units are being used by thousands of satisfied customers in both the public and private
sectors. (See Genano-use videos from the link on our website home page and written
testimonials in the References section of our Website.)
Genano devices are thus in professional use in a wide variety of facilities and
establishments: offices, bureaus, schools, nurseries, hospitals, healthcare centers,
dental laboratories and clinics, veterinarian offices, and various manufacturing
industries, etc.
3. What is GENANO® technology based on?
a perfected combination of three separate
previously existing technologies (the Finnish scientist who invented the special
combination needed 27 years to perfect it, and its patent was established in 2002).
Those 3 pre-existing technologies are: a) the limited use of ion jets (no
ions escape the Genano Unit itself); b) the electrostatic collecting of particles
onto charged surfaces; and c) cold plasma. In addition, masterfully designed
internal showers wash all particulates, even those as small as 1 Nano, down into
a collecting basin or drain, so that what has been utterly destroyed is also
safely removed.
The result is that GENANO®’s filterless, free-flow technology is wonderfully
efficient, energy-saving, environmentally friendly—and easy to use as a vastly superior
ultra-purification and decontamination method compared to any other method of air
purification.
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4. Why is GENANO® technology so (initially) expensive as compared with an
air-cleaning device that only costs a few hundred dollars?
Genano units are manufactured using state-of-the-art methods and are built to
last with their world-leading technology so that they perform far greater than all others,
lasting 3-5 times as long as any of the competition’s inferior products (often made of
plastic).
Inferior competing products are based on the costly fan-and-fiber-filter principle
(high energy consumption + expensive, nasty filters that must be replaced), or they rely
on dangerous UV lights, or on a combination of these two old, outdated technologies.
These old methods are far, far less efficient in their air purification and are, as might be
expected, much cheaper to manufacture. Most important: In their inefficiency, the old
technologies cannot destroy or remove 90% of indoor air particulates—fine and
ultrafine particles that are truly threatening to people’s health. For genuine health
protection and vitality in modern daily life, the much more advanced Genano air
purification technology is required.
KEY FACTORS TO CONSIDER:
 Genano portable units—with their stainless steel construction—are built for
demanding professional use and extremely long life.
 Genano units purify indoor air with very near perfect efficiency starting from
nano-size particles (a nano is 0.001 micron). 3 separate International
Research Labs have all come up with the same results: Genano units cleanse
the air to 99.96% purity, removing every kind of health-threatening particulate,
even viruses and superbugs.
 Genano units also remove gases and odors.
 Genano units' owning/operating costs are comparatively low in the long
run because they do not need any fiber-filters, which are expensive to
change regularly, and because they only consume the wattage of a light
bulb (versus traditional air clear units that gobble up a whopping 800
watts).
THE SIMPLE TRUTH: If anyone puts their trust in any of the old and
vastly inferior types of air purification, over the ensuing 15 years they
will pay 2 to 4 times as much for that inferior product with its greatly
inferior performance as they would for GENANO® Technology’s
world-leading air purification in their home, office, medical facility, or
building.
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The lifetime service of a Genano unit is very long. The portable units (G200,
G310, and G4500) are built to last 15 years and longer (perhaps much
longer) and the in-line units are built to last for decades.
Genano units are easy to use and easy to clean on the outside. (The G310
and G4500 have automatic internal power-washes.)
Genano units destroy and safely remove every kind of toxic air particles
without providing a growth platform for microbes as HEPA filters do.
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5. Are GENANO products easy to sell? What is the sales process?
Though many people have a tendency to ignore or hide their indoor air quality
problems—they don’t want their home or hospital or building to be thought ill of—a
thoughtful, well-informed sales person can gain their interest in replacing their old, sadly
ineffective air-cleaning technology with our new and world-leading ultra-purifying
technology…especially if these 2 facts can be clearly explained/demonstrated to them:
1) 90% of health-threatening particulates floating in their indoor air can
never be removed by the old technologies they’re currently using.
2) The old technology they’re using is (over the long run) costing them 2 to
4 times as much as GENANO’s new and world leading ultra-purifying technology
that removes 99.96% of all particulates.
Note: It is extremely helpful whenever possible to evaluate the existing air quality
in a potential customer’s premises and thus demonstrate the great need for
improvement. And it is vital to show the importance of good indoor air quality for
everyone concerned: for individuals (such as patients in medical facilities, children in
their homes, etc.), for all personnel in a work environment, for customers, for
manufacturing processes, etc.
Austin Pure Air’s website contains a wealth of persuasive material and should be
relied upon as a primary sales tool. Additional pamphlets, brochures, etc., can be
custom-designed for select markets as needed.
6. How easy are Genano units to install and use?
* Installation is very simple - just plug the unit into a wall outlet in a location with
a minimum of disturbance factors (air ducts, doors etc.)—near the central return air
vent, if possible.
* Adding DISTILLED WATER/CLEANSING SOLUTION to the unit’s interior
storage compartment is as easy as watering a plant. A pouring device is included with
each unit. (Simply mix in 2-3 ounces of cleansing solution with each gallon of distilled
water, and this amount should last 3-5 weeks. The unit’s yellow light lets the customer
know when it’s time to add more water/solution.)
* All GENANO units come with instructions.
7. Are Genano units easy to relocate?
Genano units are very easy to move from one room to another using the unit’s
own wheels or a dolly.
8. What are the overall measurements of the 3 portable Genano Units?
Genano 200—weight 77 lbs., height 49”.
Genano 310—weight 120 lbs., height 58”
Genano 4500—weight 143 lbs., height 60”
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9. What are the operating costs and what service is needed?
$3.00/month electricity for the G200 (ultra-purifying 500-1500 sq. ft.)
$9.00/month electricity for the G310 (ultra-purifying 1000-3000 sq. ft.)
$14.00/month electricity for the G4500 (ultra-purifying 3000-9000 sq. ft.)
PLUS
$6.00/month (average) for a gallon of distilled water with 2-3 ounces of
GENANO Professional-Grade Biodegradable Cleansing Solution mixed in.
Note: A $60 bottle of the Solution lasts a year and the distilled water runs about
$1.00/gallon. For ease of procedure, we recommend simply pouring out 2-3 ounces of
the distilled water from a new gallon and adding in the cleansing solution, then shaking
it up before adding to the machine’s storage compartment.
PLUS THIS OPTION :
Once every five years, a $600 internal service maintenance may be performed to
change the carbon capsule (for removing gases and odors from the air) and to keep the
internal wiring/shower heads in prime condition. The unit will continue to perform without
this service, but the maintenance is offered if desired for even longer machine life.
10. Does the unit produce ozone?
Genano units in fact decrease the net ozone content in a room.
This is possible because the charcoal capsule in the unit absorbs ozone—not
only the small amount produced by the GENANO itself but other amounts of existing
ozone in the room as well (ozone entering the room via air ducts, etc.).
Many types of electrical equipment—including GENANO’s—do produce some
ozone (e.g. copy machines). However, quantities are very small and ozone levels are
well below the allowed limit.
11. Are there more ions in the air after using the Genano unit?
Genano units do not introduce ions into the ambient air. Ionization takes place in
the unit’s controlled internal environment (in the collection tube) and ions do not escape
that environment.
Use of a Genano unit therefore does not make the walls of a room dirty as does
use of other ordinary ionization technologies.
12. How does GENANO® technology work in humid conditions?
GENANO® technology is humidity-sensitive but works flawlessly even in high
humidity levels up to 95%.
13. How does GENANO® technology work in dusty/sandy conditions?
Dusts (like sand) cling electrostatically to the Genano Unit’s internal collection
surfaces and are washed down into the collection basin. They therefore do not clog the
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post-filter (absorbent carbon) near the top of the unit where the ultrapure air emerges.
Genano units never get clogged as do fiber-filters.
14. What is the essential difference between GENANO® technology and filter
technology?
With GENANO® technology, particulates as small as 1 Nano are all
electrostatically collected onto washable surfaces.
With filter technology, only larger, harmless particles are trapped by a filter which
quickly gets clogged, thus demanding excess energy to keep air moving through the
filter. These expensive, hazardous-material filters must be changed regularly.
With Genano Units, all that is needed is to add DISTILLED WATER mixed with a
few ounces of Genano’s Professional Grade Biodegradable Cleansing Solution every
few weeks.
Also, GENANO® technology destroys and safely removes the 90% of indoor air’s
particulates that are health-threatening and which filter or UV technologies simply can’t
deal with.
15. What is the proven purification efficiency of the new and world-leading
technology in Genano units versus that of the old technology still used in
Average Retail Air Cleaner Units?
It is important to take into consideration indoor air’s widely varied particle sizes.
Many wannabe competitors to Genano can only filter particles as small as 0.3 micron
or larger, while GENANO® Technology's proven particle removing efficiency starts from
0.001 micron.
Here’s the catch: Though competitors may claim 99.96% removal efficiency, this only
applies with the larger size particles, those .3 microns or larger. Their technology is
simply not adequate to capture the millions of smaller size particles that are truly
threatening to human health.
16. How has GENANO® Technology purification efficiency been proven?
Genano units have been tested in many leading testing institutes, including:
State Technical Institute of Finland, LNE of France, University of Greifswald
(Germany), K. Marchinkowski University of Poland. More recently, it was tested in the
well-known International Research Laboratory of RTI here in the U.S.
All test results have been recorded.
Furthermore, hundreds of (confidential) tests have been conducted in customers'
environments prior to and after their unit(s)’ installation.
17. When GENANO® technology's benefits are compared with those of competing
methods like filter technology, what does a summary of that comparison look
like?
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We have an excellent presentation of this summary on our website, in the
Presentations section.
18. Are living microbes destroyed in and safely removed from a Genano Unit’s
collection container?
Yes. Microbes are subjected to the powerful working of GENANO Technology
and destroyed then rinsed from the collection surfaces by internal showers of distilled
water mixed with cleansing solution. The only remaining material is the small mass of
inert particles gathered in the collection basin at the bottom of the unit. This collection
basin can be safely washed out in any sink.
22. In the case of hospital rooms, is it necessary to have a Genano unit(s) in each
room and how many would be needed?
Genano performance is optimal with a unit in each ICU room, CCU room, critical
patient room, etc.
The number of required units for larger spaces depends on the room size and
layout.
23. How much ultrapure air do the Genano units produce and what is the size of
room they are able to clean?
With normal applications, G200’s ultra-purify 500-1500 sq. ft; G310’s ultra-purify
1,000-3,000 sq. ft.; G4500’s ultra-purify 3,000-9,000 sq. ft.
For specialized air purification and decontamination (such as in hospitals), the
size of a room should be measured in m3 (volume) rather than m2 (floor area). Room
volume must take into consideration the ceiling height of the room. Unit capacity is
measured in m3/hour.
Note: The G200 has two speed settings—60 and 125 m3/clean air per hour
respectively. The G310 has 3 speeds—100, 150 and 200 m3/clean air per hour
respectively. The G4500 also has 3 speeds—200–450 m3/clean air per hour.
24. Is it possible to use Genano units in clean rooms and operating theatres?
Absolutely. This is where Genano Technology is at its very best.
In the past, multiple HEPA-filter systems have been regularly used in clean
rooms and hospital operating theaters for contamination prevention in connection with
voluminous laminar air flow. The great benefit of GENANO® Technology is its ability to
destroy and safely remove the fine and ultra fine particulates even Ultra-HEPA-filter
systems cannot remove, specifically those smaller than .1 microns. The prevention of
Airborne Hospital-Acquired Infections is one of the most valuable of Genano
Technology’s powers.
25. Can you use GENANO® technology effectively in intensive care areas?
Absolutely. As illustrated with video on our website, we use one G310 or G4500
to receive air from outside the IC area and bring ultrapure area into it, creating positive
pressure for the entire IC area.