Strategic Purpose Information Sharing Protocol – Empty Homes 1. Introduction This protocol will govern the sharing of empty property addresses, landlord names, addresses, contact details and updates on referral information between Hull City Council and the partners listed below as part of the Empty Homes Programme: PANDA (Pickering and Newington Development Association) WINNER (Preston Road Women's Centre) Probe DISC (Developing Initiatives and Supporting Communities) Giroscope Goodwin Development Trust 2. Objectives Information will be shared with the partners listed above in order for them to contact owners of empty properties or their advocates. The Empty Homes Partnership aims to bring empty properties in the City back into use through lease or sale. 3. Roles and Responsibilities Identifies for the sharing of information under the Protocol of Who will disclose it; Hull City Council and each community partner listed above What will be disclosed; Contact details of the owners or advocates of empty properties and progress with acquisition of properties through leases or purchase How it will be disclosed and when; The data will be uploaded to a shared folder which can be accessed by all partners and Hull City Council Who will receive it; The partners listed above at section 1 and officers of Hull City Council. Who will have access to; The data controllers listed at Section 1. Only staff directly involved in the Empty Homes Programme will have access to the data. What can it be used for; The data may be used only to contact property owners, or their advocates, for the purposes of the Empty Homes Programme. How it should be stored; Each of the data controllers must take appropriate technical and organisational measures to safeguard the data and work in accordance with the requirements of the Data Protection Act 1998. The data must be held safely and securely on systems with strong passwords. The data should not be stored on removable devices (e.g. memory sticks) and if a removable device is used to transfer the data the device must be encrypted. Any paper copies of the data must be stored in locking cupboards/cabinets when not in use. 4. When it should be disposed of. The data should be disposed of when it is no longer required for the purposes of the programme. Some data will need to be retained beyond the point that a property is leased or sold, for example for reporting to the Homes and Communities Agency, however wherever possible the data will be depersonalised and details of individuals removed. Legislation Information will only be shared where the Council has explicit informed consent from the data subjects/companies or their advocates or representatives. This will be recorded on a consent form. Disclosure without consent may constitute breach of confidence and/or the Data Protection Act. 5. Client Consent In all cases specific consent will be obtained on a dedicated consent form before any information may be shared. 6. Monitoring / Review This data sharing agreement will be reviewed whenever any there are changes to the objectives of the Programme, changes to the method of sharing or in the event of an information security incident (e.g. loss, theft or accidental disclosure of the data). In the event of an information security incident the data controller(s) must notify Hull City Council at the earliest opportunity. 7. Signatories Hull City Council PANDA (based at Gipsyville Multi-purpose centre) WINNER (Preston Road Women's Centre) Probe DISC (Developing Initiatives and Supporting Communities) Giroscope Goodwin Development Trust Operational Management Information Sharing Agreement 1. Introduction The data will be shared as part of the empty homes project. The information will be uploaded by Hull City Council and community partners through a shared electronic folder held on a Hull City Council server. 2. Legislation Written consent of the data subjects/companies, or their advocates or representatives, will be obtained in all cases in order to comply with the Data Protection Act 1998. 3. Data Controllers The data controllers are: Hull City Council PANDA WINNER (Preston Road Women's Centre) Probe DISC (Developing Initiatives and Supporting Communities) Giroscope Goodwin Development Trust 4. How Subject Access Request will be handled: Each organisation will answer any requests from data subjects for copies of personal information they hold for the purposes of the Programme in accordance with Section 7 of the Data Protection Act 1998. 5. Information Format and Quality The format and detail of the information to be shared: Hull City Council will create the data on a Microsoft Excel spreadsheet when explicit consent is been received from the data subjects. Depending on the data subject’s preferences the data may consist of a combination of: -Address of the empty property -The data subject’s home or work address -Telephone number -Mobile phone number -Email address -Other as supplied by the data subject Procedures for Quality Assurance: As the data is input to the Excel sheet regular spot checks are performed on the data quality. In the event that a Partner identifies incorrect data they must report the details to Hull City Council at the earliest opportunity. 6. Information Security and Confidentiality The procedure for making requests and the arrangements for access to information and restrictions including those for third party access: Each data controller will answer requests for subject access in accordance with the rights of data subjects under the Data Protection Act 1998. Data Controllers who are public authorities for the purposes of the Freedom of Information Act 2000, should make all reasonable efforts to consult the owners of the empty properties, whether individuals or companies, in order to inform their decisions on disclosure. The storage standards Each data controller is responsible for taking appropriate technical and organisational measures to ensure the data is stored safely and securely. The retention and destruction arrangements The data should be disposed of when it is no longer required for the purposes of the programme. Some data will need to be retained beyond the point that a property is leased or sold, for example for reporting to the Homes and Communities Agency, however wherever possible the data will be depersonalised and details of individuals removed. The procedures in place for the secure transfer of data Data will be transferred through a shared electronic folder which is stored on a Hull City Council server. 6. Client Consent to Share Information Details of the consents required including obtaining consent, withdrawal of consent, disclosure without consent Full explicit consent will be obtained from all data subjects/companies. Where consent is withdrawn the data will be deleted by all data controllers at the earliest opportunity and within 28 days. Some depersonalised data may be retained for monitoring and reporting purposes. Privacy / Fair Processing Notice requirements The fair collection form obtains explicit consent and provides an assurance that the data will only be used for the purposes of the Programme. 7. Roles and Responsibilities The lead officers for each data controller are: Hull City Council PANDA WINNER Probe DISC Giroscope Goodwin Development Trust Laura Carr Ian Holmes Ann Clarkson Steve Altoft Craig Stewart Martin Newman Key points of contact at each organisation are as follows: Hull City Council PANDA WINNER Probe DISC Giroscope Goodwin Development Trust 8. Liz Jamil / Benard Goren Colin Turner Ann Clarkson / Biddy Parker Graham Longbone / Jayne Brindley Claire McCreanor Martin Newman / Caroline Gore-Booth Jonathan Wilson Monitoring / Review This data sharing agreement will be reviewed whenever any there are changes to the objectives of the Programme, changes to the method of sharing or in the event of an information security incident (e.g. loss, theft or accidental disclosure of the data). Any complaints about the use of data should be forwarded to the Partner(s) who are the subject of the complaint. Where issues cannot be resolved to the satisfaction of the complainant Hull City Council should be notified, as administrator of this agreement of this. The agreement will then be reviewed to address any issues which are identified. 9. Signatories Organisation Hull City Council Lead Officer Laura Carr PANDA Ian Holmes Signature Date: Date: WINNER Ann Clarkson Probe Steve Altoft Date: Date: DISC Craig Stewart Giroscope Martin Newman Date: Date: Goodwin Development Trust Date: