Job Description
Title
Department
Reports to
Hours
Grade
Volunteering Development Coordinator – Global Citizenship
VSU
Volunteering Manager
36.5 hours per week
7
Purpose of the job
The purpose of the job is to coordinate the volunteering element of UCL’s Global Citizenship
Programme. We will be offering a two week post-exam programme of volunteering from May
2014, bringing teams of UCL students together to undertake collaborative projects that
connect them with communities across London. During the academic year, the post-holder
will liaise with partners within UCL and in the voluntary and community sector to develop the
programme, and devise learning materials and a support structure for students. The role will
also involve support for some student-led community projects.
Students choosing the volunteering element will learn more about the voluntary and
community sector, its role in society, and become aware of some of the current issues
facing the sector. Their learning will be put in the context of the wider Global Citizenship
Programme. In addition, they’ll develop new skills through doing practical tasks as part of a
project team.
All references to the Global Citizenship Programme below are to the VSU’s strand unless
stated otherwise.
Principal responsibilities and duties
People
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To coordinate student participation in the VSU’s strand of the Global Citizenship
Programme, including enrolment, project allocation, training, on-programme support and
evaluation.
To work with the rest of the VSU team to facilitate their involvement in the Global
Citizenship Programme.
To support student project leaders to develop activities for the Global Citizenship
Programme.
To encourage community organisations to take part in the Global Citizenship
Programme, and support them in the development of volunteering projects.
To liaise with other departments involved in the broader UCL Global Citizenship
Programme, including those in the Office of the Vice-Provost (Education), UCL Careers
Service, and UCL Advances.
To liaise with, support and co-operate with other staff within UCLU, academic
departments, clubs and societies and elected officers of UCLU as required.
To direct student staff in the completion of tasks.
To attend and contribute to team meetings, section meetings, planning meetings and
the UCL Volunteering Services Unit Steering Group.
To respond to enquiries from students, UCL and UCLU colleagues, community partners,
and others in a friendly, effective and efficient manner.
Finance & Resources
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To keep good quality records.
To monitor expenditure for allocated projects, and to ensure that management
procedures for equipment are followed.
To contribute to the development of VSU policies and procedures, and to VSU planning
processes.
To carry out monitoring and/or evaluation for allocated projects, as directed by the
Volunteering Manager.
Communication
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To communicate regularly with student project leaders, students enrolled upon the
Global Citizenship Programme, and voluntary and community sector organisations.
To send out communications to other stakeholders (such as staff in partner
organisations) as required.
As requested by the Volunteering Manager, to write content for VSU communications
and publications, in particular materials required for the Global Citizenship Programme.
To participate in VSU promotional activities, such as talks to departments and
attendance at Volunteering Fairs.
To deliver training workshops and presentations to students on the Global Citizenship
Programme.
To publicise the Global Citizenship Programme both within UCL and to external
communities.
Specific duties
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To develop and coordinate a two-week programme of volunteering activities for UCL
students at the end of the academic year.
To develop training to help prepare students for their volunteering projects and for
progression beyond the programme. This will include both training workshops and elearning materials.
To ensure that projects comply with appropriate procedures including risk assessments
and safeguarding procedures.
To contribute to the delivery of personal development activities for students, such as
training sessions or accreditation schemes.
To undertake desk-based research into specific topics, in order to inform the Global
Citizenship Programme.
General duties
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To be a positive representative of UCLU.
Actively follow and promote UCL and UCLU policies including Equal Opportunities.
Maintain an awareness and observation of fire and health and safety regulations.
Commit to reducing UCLU’s environmental impact and promote environmental and
ethical good practice in line with UCLU policy.
To undertake such other duties within the general framework of the post as may from
time to time be required.
To undertake all duties in line with UCLU policy.
This job description reflects the present requirements of the post and as duties and
responsibilities change and develop the job description will be reviewed and be
subject to amendment in consultation with the post holder.
Last revised: September 2013
Person Specification
ESSENTIAL
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Excellent project management skills
Ability to supervise student volunteers
Self starter with the ability to manage own work load
Proven experience of working to set targets
Highly proficient Microsoft Office suite user
Good administrative skills
Effective interpersonal, oral and written communication skills.
Experience of volunteering (in at least two different settings)
Knowledge of the voluntary and community sector, leadership and social
entrepreneurship
Ability to work as part of a small team within a larger, membership-led organisation
Experience of publicising a service
Ability to develop and deliver engaging training programmes for volunteers