Region IX Leadership Conference 2014 Arizona Grand Resort – Phoenix, AZ April 27-29, 2014 “GRAND NEW DIRECTION” Agenda Sunday, April 27, 2014 Registration Sunset Patio Welcome & Session Instructions 1:00 pm - 1:05 pm John McDonald, CEO, AACHC & Charla Parker, CEO, WCN Greg Buchert, MD, MPH, CEO California Health and Wellness Mesquite and Noble Room Jessica Hartung,MSM, CPBA, 1:05 pm - 2:00 pm Founder and CEO, Integrated Work Problem Solving with a Strategic Mindset and Developing Your Staff’s Leadership Capability Mesquite and Noble Room CME 1.0 Administrative Leaders – Peer Learning Session Clinical Leaders – Peer Learning Session Human Resources and Personnel Management Issues Human Resources and Personnel Management Issues 10:00 am - 12:00 pm Avein Saaty-Tafoya, MBA, HCM, CEO, Adelante Health Care Travis Robinette, CEO, Sun Life Family Health Center Eric Henley, MD, MPH, CMO, LifeLong Medical Care Darren Rahaman, MD, CMO, Nevada Health Centers, Inc. Tyree Davis, DDS, DD, Nevada Health Centers, Inc. 2:00 pm - 4:30 pm CASE STUDY DISCUSSIONS Mesquite/Noble 2:00 pm - 4:30 pm CASE STUDIES DISCUSSIONS Palm 3A *** SNACK BREAK 3:15 PM – 3:30 PM CME 2.5 *** SNACK BREAK 3:15 PM – 3:30 PM CME 2.5 These interactive learning sessions will be facilitated discussions among peers with medical and dental directors in one track and administrative leadership in a separate track. Personnel, recruitment, retention, and management present frequent challenges and we can all learn from each other by actively sharing our thoughts and ideas in this session. Attendees are invited to prepare in advance brief case descriptions of current work situations and challenges they face to receive feedback, coaching, and ideas from the group. Discussions might include managing providers who don’t get along with others; assessing clinical competence; setting productivity standards; resolving disagreements with CEO or other senior managers, etc. Bring a brief description of a significant challenge you face (based on the pre-work Case Study Preparation Template) to receive insight and guidance from your colleagues. 4:30 pm - 5:00 pm Wrap-up: Debrief Discussions, Identify Themes and Key Insights, Plan Next Steps CME .5 5:30 pm – 9:00 pm Western Clinicians Network Annual Board of Directors Meeting & Election The Vista & Terrace (Separate Reservations Required) Monday, April 28, 2014 8:00 am - 9:00 am 9:00 am - 10:00 am 10:00 am - 10:30 am 10:30 am - 11:30 am Breakout Sessions 11:30 am - 12:00 pm Continental Breakfast with Exhibitors Sunset Patio Welcome Avein Saaty-Tafoya, CEO, President, AACHC & Mike Witte, M.D., President, WCN HRSA Operational Overview/New BPHC Strategic Direction Tonya Bowers, Deputy Director Moderator: John McDonald, CEO, AACHC Mesquite and Noble Room Consultations with Exhibitors (Clinical) (Leadership) Innovations in Clinician Training: Optimizing Revenue Cycle… Solving the Provider Shortage While you still have time CME: 1.0 Raymond T. Jorgensen, MS, CPC,CHBME Gary Cloud, PhD, MBA, VP, ATSU, School of President and CEO Osteopathic Medicine in AZ Priority Management Group, Inc. (PMG) Wayne Cottam, DMD, MS, Assoc. Dean, ATSU, Moderator: Shelli Ross, AACHC School of Dentistry and Oral Health Palm 3A Moderator: Charla Parker, MPA Mesquite/Noble CME: 1.0 CME: 1.0 Consultations with Exhibitors Lunch "NACHC Initiatives in Support of CHC Opportunities" 12:00 pm - 1:30 pm Ron Yee, MD, MBA, FAAFP Chief Medical Officer National Association of Community Health Centers Moderator: Art Martinez, M.D. Mesquite and Noble Room CME: 1.0 1:30 pm - 2:00 pm Consultations with Exhibitors (Clinical) Integrated Behavioral Health Care 2:00 pm - 3:00 pm Breakout Sessions 3:00 pm – 4:00 pm 5:30 pm – 7:00 pm (Leadership) Social Determinants of Health-How FQHCs are Well Positioned for Healthcare Transformation Brenda Goldstein, MPH, Psychosocial Services Chris Espersen, MSPH Director, LifeLong Medical Care Director Of Quality Michael Dattola, LCSW, Integrated Behavioral Primary Health Care Inc., Des Moines, IA Health Director-El Rio Community Health Center Moderator: Christine Mahlstede, AACHC Moderator: Meghan Lewis, MPH, CPCA Palm 3A Mesquite/Noble CME: 1.0 CME: 1.0 Leadership Roles in Successful HRSA and NCQA Reviews Patricia Talbot, CNM, NCQA PCMH CCE & Charla Parker, MPA, NCQA PCMH CCE Huong Le, DDS, MA, Dental Director & Susan Huang, MD, Asian Health Services Moderator: Samantha Jones, Assoc. Dir. of Programs, CPCA Mesquite and Noble Room CME: 1.0 Welcome Reception Terri Stevens, President & CEO, Cenpatico of Arizona Jennifer Siozos, MC, LPC, COO, Mountain Health and Wellness Western Theme Paseo Walkway (outside) CME: 1.0 Tuesday, April 29, 2014 9:00 am - 10:00 am Continental Breakfast with Exhibitors Sunset Patio Optimizing Data and Analytics in an Accountable Care Environment Robert Moore, MD., CMO, Partnership Health Plan Janice Nicholson, CEO, i2i Systems Moderator: Art Martinez, M.D. Mesquite and Noble Room 10:00 am - 10:30 am Consultations with Exhibitors 8:00 am - 9:00 am CME: 1.0 10:30 am - 11:30 am Breakout Sessions (Clinical) (Leadership) Care Management from an Accountable Care Organization Perspective Dental Scope of Services & Performance Benchmarks Jeffrey Selwyn, MD, FACP, Medical Director Arizona Connected Care Tyree Davis, DDS, DD, Nevada Health Centers, Inc. Huong Le, DDS, DD, Asian Health Services Cheryl Russo, RDH, Shasta CHC Moderator: Karen Popp, RN Arizona Connected Care Mesquite/Noble Moderator: Amy Halm, AACHC Palm 3A 11:30 am - 12:00 pm CME: 1.0 Consultations with Exhibitors Awards Luncheon CME: 1.0 Host/Moderator: Michael Witte, MD., President, WCN, Medical Director, Coastal Health Alliance 12:00 pm - 1:30 pm Patient Population Management and Health Disparities Winston Wong, MD MS, Medical Director Community Benefit, Kaiser Permanente Mesquite and Noble Room CME: 1.0 1:30 pm - 2:00 pm 2:00 pm - 3:00 pm Consultations with Exhibitors--- RAFFLE Closing Plenary Session Branding CHC’s as the Provider of Choice Carmela Castellano-Garcia, JD, President/CEO, CPCA Moderator: Felix L. Nunez, M.D., M.P.H., CMO, Family Health Care Centers of Greater LA Mesquite and Noble Room CME: 1.0 CME Summary: Sunday 4.0 Monday 6.0 Tuesday 4.0 Total 14.0 Continuing Medical Education (CME) – total anticipated CME = 14.0 This Live Activity, 2014 Region IX Leadership Institute-Grand New Director, with a beginning date of April 27, 2014 has been reviewed and is acceptable for up to 14.0 prescribed credit(s) by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Continuing Dental Education (CDE) – total anticipated CDE = 14.0 This continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP) through join efforts between the Arizona School of Dentistry & Oral Health (ASDOH) and Western Clinicians Network (WCN). Arizona School of Dentistry & Oral Health (ASDOH) Continuing Dental Education (CDE) is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individuals’ courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. ASDOH and WCN designate this activity for 14.0 continuing education credits.