Community Led Collaboration Roundtable Discussion Report February 2015 Table of Contents Introduction to CollaborationNI ............................................................................................................. 1 Community Led Collaboration ................................................................................................................ 2 Strive NI CIC............................................................................................................................................. 4 Workshop Discussion .............................................................................................................................. 6 Key Findings ............................................................................................................................................ 8 Appendix 1 .............................................................................................................................................. 9 Introduction to CollaborationNI CollaborationNI (CNI) was formally launched on 30 March 2011, as a partnership programme between NICVA, CO3 and Stellar Leadership, commissioned by Building Change Trust. CNI provides practical support and resources across the whole spectrum of collaborative working to voluntary and community sector organisations. As part of Phase One of CNI, 553 events were held covering training, expert facilitation, legal support sessions, coaching and policy seminars for over 4,000 individuals from 754 organisations. Phase Two, aims to produce a smaller number of deeper collaborations which will influence policy and decision makers. It will see an extension of the debate through a range of policy symposiums which will continue to challenge our thinking, examine current approaches and focus on particular models of collaboration, under a number of thematic areas, including health, social housing, young people, arts, criminal justice and older people. The aim of the policy symposiums is to challenge, inform and develop political and government thinking about the support requirements of the Third Sector to encourage and cultivate a culture of effective collaboration. The broad range of discussion will also provide an opportunity for Third Sector leaders and government officials to learn from good, and not so good, practices in Northern Ireland and elsewhere in building effective collaborations, resulting in improved services and better client outcomes. The role of CNI is to facilitate discussions on the theme of collaboration in a way that that delivers better outcomes through high quality, professional services. 1 Community Led Collaboration On Tuesday 11th February 2015, CollaborationNI, in partnership with Interaction Institute for Social Change (IISC), facilitated a roundtable event to examine the issue of collaboration and leadership at local community level. The discussion focused on the realities of community collaboration, looking at the opportunities and challenges of joint working at community level in the current climate. The aim of this event was to build on the Collaboration in Communities workshop which took place on Friday 16th January 2015 and focused on the realities of community collaboration, considering the opportunities and challenges of joint working at community level in the current context. A summary of the feedback from the small group discussion can be found at Appendix 1. While collaboration garners a lot of attention today, especially in the fields of management theory and leadership studies, there is relatively little attention given to it at community level, and even less attention paid to the requirements of the community leadership that supports it. Given the radical changes in the structure, powers and operations of local Councils from 1st April 2015, which have particular implications for community based organisations and their leaders, this roundtable brought was an opportunity to bring together community leaders, local council representatives, public sector officials and councillors to examine community based collaboration. It allowed for the exploration of the particular needs and requirements of community leaders, and the organisations that support opportunities for authentic and effective collaboration. IISC was founded in 1993 by Interaction Associates as an expression of its commitment to social change and as a way of bringing its collaborative methodologies into the social sector. Since then, IISC has grown from a staff of two to an organization of over twenty staff members and a cadre of affiliates who have worked with thousands of individuals, organizations, coalitions and networks to boost and amplify their impact. In 2012, IISC experienced its first major leadership transition when founding executive director, Marianne, stepped aside from that role in favor of focusing on consulting to both IISC and her own clients, and on developing new client partnerships for IISC. IISCs new president, Ceasar McDowell, joined that same year and is leading the organisation forward with an expanded, reinvigorated, and passionately dedicated team. Some of the questions that were considered included: What are the particular characteristics of collaboration at community level that require specialised support? What are the necessary conditions for establishing an authentic collaborative culture amongst community leaders and organisations? What makes an effective collaborative community leader? What are some of the chief dangers and obstacles to successful collaboration? 2 Roundtable purpose The purpose of this roundtable was to bring together people playing a leadership role in local communities with politicians, policy and other decision makers to explore intersectoral collaboration and how best to support it. 60 people, from a wide range of Voluntary, Community and Social Enterprise (VCSE) organisations, took part in the workshop and it is the intent of this report to capture the salient points of the discussion and outline the necessary action points. The roundtable began with an introduction from Nora Smith, Chief Officers Third Sector (CO3) Chief Executive, who outlined the potential benefits of looking specifically at community collaboration, and detailed the opportunities and difficulties that could be faced. The Three T’s of Community Collaboration 1. Time- in relation to time specific collaborations, it has to be remembered that forced collaborations do not generally work. For a collaboration to maximize its chance of success, all partners must be willing participants, and not simply be involved in the process because they feel that they have to be; 2. Timing- significant time has to be expended by all participants to build a successful collaboration; 3. Times- at present the VCSE sector is going through a period of significant change. The present austerity measures, central government cuts, as well as the biggest shakeup to local government in Northern Ireland since 1973, has created enormous uncertainty, but also provides for an environment where increased collaboration is being promoted as a way of dealing with the demands of this new dispensation. Desired Outcomes Louise O’Meara, Regional Director, IISC Ireland Office, outlined the desired outcomes from the workshop, which were: i. A shared understanding of the background to the workshop so that all were starting from a common point of reference; ii. A greater awareness of what supports effective collaboration specifically at community level and what the key challenges are to inform thinking; iii. An awareness of how more effective collaboration between the community and other sectors can be promoted and supported; and iv. Agreed next steps. 3 Strive NI CIC Strive NI CIC is a consortia of six organisations, who are a mixture of charities and social enterprises, working with young people aged 16-24, using sport as a platform for development. Strive have worked in this area for nearly 15 years, across numerous partners and funders, both locally and internationally. Strive have identified that avenues exist in Northern Ireland to look at the development of a sports consortia, encompassing organisations that offer a unique selling service. The rationale of Strive is to offer a bespoke service that can target the following areas: Educational under-achievement Mental health concerns/drugs/alcohol Crime and anti-social behaviour Community cohesion. The context in which Strive sought to collaborate was against the backdrop of how services would be delivered with the Review of Public Administration; cuts in public spending; a shift away from direct funding towards increased commissioning and tendering; and too many competing organisations vying for the same areas of service delivery and funding. Michael McCusker Founder/ Exec Director Strive NI CIC Michael has over 15 years’ experience in private and community and voluntarily sector and has worked extensively with young people in personal development through sports and has vast networks within the sector in the UK, Ireland and internationally. Michael is the Founder of 180 Degrees Training CIC, established to provide services that help inspire change one degree at a time in some of our most at risk young people through engagement in sports coaching, personal development and education within their community. Some of the core questions that the partners in the consortia were forced to address when they began to investigate the idea of collaborating together were: Is this an alliance or a network? Is this just a synergy, matched to competing needs? What were the skills and competencies of the group? Would the boards of all the organisations commit to the collaboration? Was their collective cohesion within the cultures and vales of the individual organisations? Is the collaboration forced, due to government priorities and the need to work smarter to win contracts, or was it based on a genuine desire to work more collaboratively? Does working smarter mean working more with less? Is this rationalisation or genuine collaboration? Does scale allow for better opportunities to partner with other public and private sector organisations? Does this collaboration provide better options and services for the people we deliver services to? How will impact be measured and communicated? 4 In order to evaluate whether the collaboration was successful, Strive identified the following benefits that they hoped to achieve, as well as the challenges they would have to overcome to deliver them: Benefits Shared knowledge and learning to allow for increased innovation and flexibility within service delivery Communication and marketing functions would be enhanced Values and culture aligned with a common vision and purpose Focus on what can be done and what doesn’t need to be done Opportunity to explore overseas markets for export potential Opportunity to develop a shared voice for their sector, which has been built from their previous position of strength Provided for an increased geographical reach that could be aligned with local government changes 5 Challenges Lack of understanding across funding sector about the role of collaboration Organisations within VCSE sector are still not prepared, or are unwilling, to work collaboratively The role of the NI Executive on the issue of collaboration is still unclear- in particularly with regard to Strategic Return on Investment (SROI) Mission drift of organisations who want to align with the consortia means that duplication still exists Future changes to the makeup of NI departments, especially when it comes to deprivation, communities and sport, means that Strive will have to assess who they align their voice with Workshop Discussion Following the presentation from Strive, participants at the roundtable were asked to break into small groups and consider how greater collaboration within the community sector, and among the community sector and other players such as councils, government departments and the wider VCSE sector, could be promoted and supported. In addition, to this each group was asked to identify a practical step to help overcome this barrier. Below is a summary of the barriers and practical steps that were identified by participants. Barrier To Greater Collaboration Lack of trust Time constraints Lack of long term vision Relationship building - due to existing time pressures it is often difficult to foster and develop new relationships Impossible to build institutional trust between organisations when key individuals keep changing Fear that individual organisations might lose out as a result of collaboration Procurement processes which force collaboration risk undermining the whole model and its potential benefits Smaller groups are forced out of operation because larger groups are better known Ethos of staffed organisations in the VCSE sector and volunteer led organisations can call into question the motivation behind collaboration Obligation to collaborate Practical Step To Overcome Barrier Know what your job is and do it Clearly identify roles and responsibilities, as well as the availability and ownership of resources Prioritize the meetings and events that people attend, and establish good communication mechanisms to ensure information is shared and decisions can be taken effectively Need for improved political leadership and for collaboration between politicians and the community Set time aside for relationship development to ensure that potential partners are a good fit for each other Attempt to ensure that when staff are appointed to key liaison positions that they are prepared to commit for the medium/ long term future Ensure that effective due diligence is carried out in advance of collaboration and that there is a sync of values and aims between organisations - there is a need to ‘grasp the nettle’ Procurement exercises need to establish a balance between single tender and partnership bids, with the latter only being required where there is a genuine need for more than one organization to be involved. Whilst it is understood there has to be a lead contractor, collaboration must be fair and not just a tick box exercise. There is a need for total honesty and an understanding that collaborations must be organic and cannot be forced. The partnership agreement should establish and protect the role of the smaller organisations. Salaried organisations can provide the support and expertise but it is important to place value on the skills and experiences of volunteer led organisations There needs to be an opportunity for all sides 6 There is an expectation that the VCSE will have to give up some autonomy or independence to engage in collaboration Resources- collaboration is often very expensive in the short to medium term Collaboration whatever shape it takes requires hard work. It requires effort, commitment and time. to say ‘no’- especially when a collaboration is not key to securing funding There needs to be an equal focus on what government (both central and local) are prepared to give up to encourage collaboration- it should not all be one way traffic The right level of collaboration is the level that is correct for each organization but there should be some form of support to assist the collaborative process- especially in its early stages Government need to recognize and invest in the necessary support to help to develop and support collaboration. 7 Key Findings Following on from the discussion each group reported back on their key findings and it was obvious that there were a number of key themes that were being repeated. Arising out of this the following key barriers to collaboration were identified. Initial cost- collaboration takes both time and money. All collaboration comes at a cost and there was widespread agreement that there was a need for increased levels of support at this early stage. Community capacity- at present there is a deficit in terms of ability to work collaboratively and to ensure that collaboration is a success. Fear- for participants, in particular smaller partners, there is a persistent fear that they are going to lose independence, or that they may not be able to benefit financially. Linked closely to this is the fear that as an organization they will lose the right to set their own agenda. Practicability- people have to want to collaborate, but it also has to work in practice. In circumstances where collaborations are viewed as having been imposed ‘from the top;, without the buy in of key stakeholders, there is a huge risk that the partnership will not work in practice. All sides have to be comfortable with each other and they must see the collaboration as being a logical, organic process which will deliver results for all partners. Leadership- ensuring that you have the appropriate people at the table who have a shared vision and outcome. We need to build the capacity of our Third Sector leaders to encourage and enable collaboration. People collaborate not organisations. Mismatch of culture- this is especially true when dealing with organisations from different sectors. When dealing with organisations which are highly risk adverse and who want to know, before the collaborative process has actually commenced, what the outcome will be, this can prove to inhibit progress and may undermine the whole partnership arrangement. The need to feel valued by government- at present many organisations feel that they are being forced by government to collaborate for the sake of it, or that they are being forced to enter into procurement processes which place little value on the services offered by VCSEs. There is a real need for government to value the vital services provided by VCSEs, as well as to demonstrate and promote the value of collaboration. There needs to be a shift in thinking away from placing value only on the cost of service delivery, which focuses solely on tendering and procurement. There is also a need for technical assistance to be provided to ensure that organisations of all shapes and size can avail of the benefits of collaboration. 8 Appendix 1 9 Collaboration in Communities Workshop on Friday 16th January 2015 Feedback from small group discussion What Supports Collaboration? Leadership and shared vision – seeing what needs done, having the right people at the table to do it and doing it. The ability to manage the tension between self-interest and collective interests requires strong leadership. It is important to have a shared understanding of the outcomes and also of the problems. Necessity and survival. Funding sources are shrinking and it was felt that in some cases collaborations offer both efficiencies and effectiveness. Equality of voice. Although the balance of power in some partnerships may not always be equal, it is important to establish mutual expectations among the individual partners by recognising and valuing everybody’s role and voice at the table. Supportive Government processes – workable bureaucracy. Funders need to recognise the importance of responding to local needs. Some funders do not offer flexibility to allow for innovation, and this can hinder our ability to respond to, and develop new ways of addressing, complex challenges facing communities. Clear vision / outcomes. Collaborative working is essentially an arrangement that should enable those taking part to deliver their mission more effectively and make service improvements. It is important that there exists a shared vision, clear goals and objectives and outcomes for the collaborative effort. Trust and honesty. Trust builds slowly, through interaction and experience. It comes through time and ensuring that everybody is signed up to the shared purpose and are not coming to the table with different agendas. Opportunity, timing and luck! What are the Challenges in relation to collaboration at community level? The motivation by some funders for encouraging more collaboration is a guise to cut costs. Establishing effective collaborations takes time and resources. It is often not easy and straight forward. There is a lack of understanding of the complexities involved in forming and maintaining collaborations regardless of their size and shape. Unequal collaboration – win/lose thinking. If one of the partner’s self-interest is prioritised over the group interest, it will not work. Also, not everybody will have access to the same resources. If one partner is not able to meet their commitments, but their intent is solid, 10 what is the role of the stronger partners? Some may ‘pull the ladder up behind them’, whilst others may reach out and support one another. Collaborating for the short term with no long term commitment. The commitment may wane once the funding has been secured. Differences in values and culture. The culture, state of readiness to collaborate and communication skills of partners may vary. Subsequently, this may severely hamper the collaborative intent. Communication is key. Clarity and agreement on vision requires clear and open communication. Where are we going? What do we want to achieve? Is your motivation for being here different to mine? – answers to these fundamental questions need to be clearly communicated throughout the lifetime of the collaboration. Personalities / people. You may not like everybody around the table, but you have to respect their position. Informed and clear leadership in government and other funders is also key. Timeframe – funders. More funding applications are being designed to encourage collaborative bids. Whilst this is positive the timeframe set to complete some of these applications is unrealistic. It does not allow the necessary time and resources to pull together the ‘right’ partners. Instead it can encourage applications from the usual suspects who may not always by the most appropriate to deliver on the outcomes. If funders are serious about encouraging more collaborations they must cultivate the right environment to do so. Funder ‘imposed’ collaboration and a lack of recognition of the time and capacity required for effective joint working are big challenges for the sector. To date Government funding has encouraged competition rather than collaboration. Project funding has replaced many core funding streams and this is weakening the infrastructure of community organisations. Roles, responsibilities and accountabilities are central. Clarity on these is especially important at the outset, when you are still building trust. If you are at the table but unsure of your role, it can be hugely challenging and disempowering. Outcomes / vision. The lack of a shared vision and agreement on joint outcomes for any collaborative endeavour is a significant challenge. Effective leadership is required to address this. Key messages for politicians, policy and other decision makers… Collaboration needs to be supported. The quest for finding efficiencies has created a belief that mergers/consolidation leads to better efficiencies. Funders have to recognise that forced collaborations will not work. Building the capacity of the sector to work more collaboratively requires investment and time. 11 They (Gov Departments/Public Sector) dictate what they want rather than working collaboratively with community organisations to work it out. A shared understanding of what is required is needed. Need for recognition of what we (the community sector) are doing. There is a need to value the services we are providing and the level and depth of collaboration that already exists. There is a need to grasp the nettle and address tensions / take action in relation to Statutory and Community/Voluntary Sector relations. A shared vision, built on ‘win/win’ thinking is required. “Invest” (as opposed to fund) more in the community sector to enable it to provide the best services / value and meet needs of citizens. Some Public Sector organisations want to strengthen their relationships with the sector but don’t know how… Communities / individuals are best heard through community organisations - so build services through listening and engaging with the sector. Informed and capable leadership within government/funders is needed, practiced in the process of effective collaborations and in systems of change. 12