MODELING OF OPERATIONS Chapter 1 Management science: a scientific approach to solving management problems. It can be used in a variety of organizations to solve many different types of problems. Furthermore, it encompasses a logical approach to problem solving. Steps of scientific method to problem solving: 1. Observation (can often be identified by a management scientist: a person skilled in the application of management science techniques) 2. Definition of the problem 3. Model construction (a model is an abstract mathematical representation of a problem situation), mostly in the form of a set of mathematical records. A variable is a symbol used to represent an item that can take on any value. Parameters are known, constant values that are often coefficients of variables in equations. Data are pieces of information from the problem environment. A functional relationship includes variables, parameters and equations. 4. Model solution 5. Implementation (the actual use of a model once it has been developed) Break-even analysis is a modelling technique to determine the number of units to sell or produce that will result in zero profit. Fixed costs are independent of volume and remain constant. Variable costs depend on the number of items produced. Total cost = total fixed cost + total variable cost TC = cf + vcv Profit is the difference between total revenue (volume multiplied by price) and total cost. The break-even point is the volume (v) that equals total revenue with total cost where profit is zero. Break-even formula = 0 = v(p-cv)-cf Sensitivity analysis: sees how sensitive a management model is to changes. In general, an increase in price lowers the break-even point, all other things held constant. An increase in variable costs will increase the break-even point, all other things held constant. Also, an increase in fixed costs will do this. Management science techniques - Linear mathematical programming Probabilistic techniques Network techniques Other techniques A deterministic technique assumes certainty in the solution Chapter 2 Objectives of a business frequently are to maximize profit or minimize cost. Linear programming is a model that consists of linear relationships representing a firm’s decisions, given an objective and resource constraints. Decision variables are mathematical symbols that represent level of activity. The objective function is a linear relationship that reflects the objective of an operation. A model constraint is a linear relationship that represents a restriction on decision making. A linear programming model consists of decision variables, an objective function and constraints. A solution is feasible when it does not violate any of the constraints. An infeasible problem violates at least one of the constraints. When solving it using a graph the optimal solution point is the last point the objective function touches as it leaves the feasible solution area. Multiple optimal solutions can occur when the objective function is parallel to a constraint line. A slack variable represents unused resources. A surplus variable is substracted from a => constraint to convert it to an equation. A surplus variable represents an excess above a constraint requirement level. Chapter 3 Simplex method: a procedure involving a set of mathematical steps to solve linear programming problems Marginal value: the money amount one would be willing to pay for one additional resource unit Sensitivity analysis: the analysis of the effect of parameter changes on the optimal solution The sensitivity range for an objective coefficient is the range of values over which the current optimal solution point will remain optimal Shadow price: the estimated price of a good or service for which no market price exists Chapter 4 Linear programming model formulation steps Step 1: define the decision variables Step 2: define the objective function Step 3: define the constraints Standard form requires all variables to be left of the inequality and numeric values to the right. Also requires that fractional relationships between variables be eliminated. In a “balanced” transportation model, supply equals demand such that all constraints are equalities; in an “unbalanced” transportation model supply does not equal demand, and one set of constraints is <=. Chapter 5 Three basic types of integer linear programming models: - In a total integer model, all the decision variables are required to have integer solution values In a 0-1 integer model, all the decision variables have integer values of zero or one In a mixed integer model, some of the decision variables (but not all) Rounding noon-integer solution values up to the nearest integer value can result in an infeasible solution. A feasible solution is ensured by rounding down non-integer solution values. A rounded-down integer solution can result in a less-than optimal solution (sub-optimal solution). The traditional approach for solving integer programming problems is the branch and bound method. It is a mathematical solution approach that can be applied to a number of different problems. The branch and bound method is based on the principle that the total set of feasible solutions can be portioned into smaller subsets of solutions. These smaller subsets can then be evaluated systematically until the best solution is found.