INTRODUCTION For many years the phrase business ethics was an oxymoron. "Buyer Beware" was the more common saying. Fortunately, times are changing, and successful businesses are finding that being ethical is not only the preferable way to live, it also translates into satisfied employees and customers and thus flourishing businesses. Many Business Departments in colleges are now teaching Business Ethics classes, showing their agreement with the Socrates statement printed on the Main page of this webquest. In writings from the Markkula Center for Applied Ethics at Santa Clara University, psychologist James Rest states: Dramatic changes occur in young adults in their 20s and 30s in terms of the basic problem-solving strategies they use to deal with ethical issues. The extent to which change occurs is associated with the number of years of formal education. Deliberate educational attempts to influence awareness of moral problems and to influence the reasoning or judgment process have been demonstrated to be effective. Warning! This webquest is a deliberate attempt to influence your awareness and reasoning! TASK As an upcoming business executive (or person of any profession, for that matter), it is important that you be able to understand the concept of ethics, be able to apply that concept to various decisionmaking tasks, and be able to explain and defend your ethical decisions. Therefore, you will review some ethics sites of colleges and organizations to learn the definition of ethics and what ethical behavior involves, learn a framework for making ethical decisions, apply that knowledge and framework to some case studies, and finally write a Code of Ethics for our school store. PROCESS There are a number of activities in this webquest. You are instructed to do them all in order. All the activities will be group work. You will be assigned to one of four groups. How you work within the group will be the group's choice; for example, each member has an individual task and the results are put together, or the whole group works on the same task at the same time, etc. When you are told to hand something in, there should just be one assignment handed in with all your names on it. You will all get the same grade for the assignment, with an additional individual grade given later for your work within the group. 1. Personal Case Studies o Each group needs to click on all the names to be linked to a personal case study. The case study may be printed out, if desired. Group One Group Two Group Three Group Four o o Your group will discuss the case and come up with a group decision. The decision will be typed out, along with your reasons. Any format may be used. Be prepared to have a member of your group read the case to the class, present your decision, and give the reasons for your decision. Also be prepared to defend your decision. 2. Researching "Ethics" o Your next task is to gather information about the topic of "ethics." Much has been written by a variety of people and organizations. o Answer the following questions (question and answer should be typed - copy, paste may be used when possible. This first set of questions can be found in readings from the Markkula Center for Applied Ethics at Santa Clara University 1. Define Ethics and tell what it is and what it isn't 2. What are the stages of moral development? 3. What is "common good" and what hinders us from making decisions for the "common good?" 4. What are 4 approaches to ethics? This next set of questions can be found in readings from the Josephson Institute of Ethics, "Character Counts - Making Ethical Decisions" 2000 0. What are values and what are morals? 1. What are the 6 Pillars of Character? 2. Using one of the 6 Pillars or one of the Common Rationalizations, write up a short children's-type story demonstrating the point it is making. 3. Framework for Decision-Making o Print out, and review, a copy of the Framework for Ethical Decision-Making from Santa Clara University 4. Business Case Studies o Each group needs to click on their respective name to be linked to a business case study. The case study may be printed out, if desired. Group One Group Two Group Three Group Four o Read your case study; refer to the Framework; go down the list of questions on the framework and answer the applicable questions; make your group decision. o Prepare a typed report for your group. It should include answers to the following questions: 1. What is the moral issue? 2. What are the relevant facts? 3. Who will be affected by your decision? 4. What are your options? 5. What is your decision and why? 5. Codes of Ethics o Skim the following business's codes of ethics: Boeing Monsanto Ford Motor Company IBM Walmart o Watch for key words, phrases, and ideas - and similarities between them. o Write a Code of Ethics for Nerinx's bookstore!!!! There is no required number of words. I am looking for a concise document containing all the items you feel are important. It should be well written and thoughtful. 6. Personal Essay o Click on this Personal Essay Link to get the instructions for this essay. REFERENCES AND RESOURCES Gentile, Mary. "Teaching Business Ethics," The World and I, December, 1990 Goree, Keith. "Integrating Ethics Into Business Education," Business Education Forum, February 1992 Illinois Institute of Technology, Center for the Study of Ethics in the Professions, http://www.csep.iit.edu/codes, last updated October, 1999. Institute for Business and Professional Ethics at DePaul University www.depaul.edu/ethics/bentedu.html Institute for Global Ethics, Business Statistics http.//www.globalethics.org last updated in March 2000 Josephson Institute of Ethics, "Character Counts - Making Ethical Decisions" 2000 www.josephsoninstitute.org/MED/medintro.htm Keying In - The Newsletter of the National Business Education Association, January, 1997, Volume 7, Number 3 Markkula Center for Applied Ethics at Santa Clara University www.scu.edu/SCU/Centers/Ethics/practicing/decisions McDonald, Dr. Michael, "A Framework for Ethical Decision-Making," Centre for Applied Ethics, University of British Columbia, www.ethics.ubc.ca/mcdonald/decisions.html McGarvey, Robert. "World of Wisdom - Right vs. Wrong," America West Airlines Magazine, March, 1994. "What Would You Do?" Business Ethics Magazine, January/February, 1996 Codes of Ethics were also referred to for Ford, Monsanto, IBM, Walmart, Boeing EVALUATION Throughout all the activities (found in the Process section) I am mainly looking for evidence of ethical thinking and decision making. My expectations are that you will do all the activities assigned, follow directions, be a valued member of your team, and write a thoughtful personal essay. There will be two grades given to each student for their work on this webquest. One grade will be for the team's work, and each student will receive the same grade. The other grade will be an individual grade given for the work of each individual team member and for the personal essay. The team grade will consist of 10% for the personal case study, 25% for the research questions and children's story, 30% for the business case study and 35% for the Bookstore code of ethics. Your individual grade will consist of 50% for your work/attitude as a team member and 50% for your personal essay. Rubric forTeam Grade Rubric for Individual Work Conclusion The purpose of this webquest was just to make you think! You have already had to make many decisions in your life. I hope you realize that ethical decisions do not stop at the door of our private, Catholic school. Many times you (and a lot of the rest of us) tend to "compartmentalize" your lives - your decisions and actions depend on your surroundings at the moment rather than an inner code of behavior (for example, it's ok to throw trash in the halls of the school because there is a janitor to pick it up, but you are violently opposed to littering along the highway). You are also in the process of exploring the type of person you want to become. I can't teach morals and values - these are very "individual," are usually learned at home, and have mostly been formed already. But, hopefully, you now have more tools to help you make ethical decisions and have developed a heightened awareness of the impact of your decisions. Mrs. Winters