End-of-Life Decision Making and Care ISSUE STATEMENT

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End-of-Life Decision Making and Care
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ISSUE STATEMENT
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Advances in health care have enabled people to live longer, even in the face of life-
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limiting conditions, than would have been possible only a short time ago. Such advances
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have the potential not only to increase survival time, but also to enhance quality of life. At
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the same time, the growing availability of life-sustaining treatments presents complex
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challenges for end-of-life care. Too often, however, individuals and families do not have
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the opportunity to consider, before a health care crisis occurs, either the physiological or
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psychosocial consequences of prolonging life. This approach to end-of-life decision
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making is fueled, in part, by widespread reluctance to discuss either the limitations of
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curative and life-sustaining treatments or the realities and uncertainties of the dying
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process. At the same time, deep-seated social inequities pose barriers to individuals’ and
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families’ options for, and informed decision making regarding, care at the end of life.
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Rectifying such inequities and supporting clients’ end-of-life decision making constitute
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key roles for social workers, who provide services in palliative and hospice care
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programs, throughout the health care continuum, and across service delivery systems
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(Csikai, 2008; NASW, 2004).
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Individuals and families contemplating end-of-life care face a broad range of decisions,
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each made within a specific cultural, legal, medical, psychosocial, and spiritual context.
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Such decisions can include where a person plans to spend the final months, weeks, or
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days before death; supports and services to maximize independence; goals and desired
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strategies for alleviation of pain and other symptoms; and technological intervention, such
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as cardiopulmonary resuscitation, mechanical ventilation, and artificial nutrition and
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hydration, she or he wishes to forego or receive.
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Many people do not communicate their end-of-life care preferences to either their
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loved ones or health care professionals. Unfortunately, this leaves many family
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members (both legally recognized family and family of choice) ill prepared to
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determine the care their loved ones might have wanted. Advance care planning—
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which includes discussion of end-of-life care choices and documentation of those
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choices in advance directives—is a key strategy to maximize client self-determination
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in end-of-life decision making.
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Programs based on the National POLST (Physician Orders for Life-Sustaining
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Treatment) Paradigm offer individuals another option to direct their end-of-life care.
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POLST, which is known by different names across states, refers to an individualized,
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portable set of medical orders to guide treatment of people living with serious or life-
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limiting illnesses (POLST, 2012). A growing number of states have endorsed
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programs based on the National POLST Paradigm, and names for such programs vary.
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This evidence-based paradigm is not intended to replace advance directives; rather, it
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complements the advance care planning process (Bomba, Morrissey, & Leven, 2011;
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Pile & Pole, 2013).
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The U.S. judicial, legal, and regulatory record regarding end-of-life decision making is
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complex. During the latter part of the 20th century and the beginning of the 21st
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century, the cases of Karen Ann Quinlan, Nancy Cruzan, and Terri Schiavo drew
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national attention to the issue of withdrawing life-sustaining treatment for individuals
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in a persistent vegetative state. The Patient Self-Determination Act (1990) has
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mandated that Medicare- and Medicaid-funded health care institutions inquire and
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provide information about advance directives, and all 50 states and the District of
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Columbia now have statutes regarding advance directives. Yet, 20 years later, an
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attempt by the Centers for Medicare & Medicaid Services (CMS) to include advance
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care planning as a reimbursable service within the newly created Medicare annual
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wellness visit—a provision for which NASW had advocated—met with such political
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opposition that the decision was rescinded within days of implementation (National
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Hospice and Palliative Care Organization, 2011; Pear, 2011).
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In recent years, some states have enacted right-to-know laws, such as California’s
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Right to Know End-of-Life Options Act (2009) and New York’s Palliative Care
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Information Act (2010), to ensure that individuals and families receive information
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about the full range of end-of-life care options legally available within a given state.
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At the same time, legislation addressing conscience clauses (also known as provider
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refusal laws) has been considered or passed in a number of states. In such
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deliberations, NASW cautions that social workers neither discriminate against nor
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abandon clients in need of professional services (NASW, 2010, 2011).
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The issue of physician aid in dying has prompted, perhaps, the greatest controversy
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regarding end-of-life decision making. Though the first state bill was introduced in
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Florida in 1967 (Compassion & Choices, 2013b), it was almost 30 years before
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Oregon became the first state to legalize physician aid in dying with the Death with
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Dignity Act. The same year Oregon implemented the law, the U.S. Supreme Court
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ruled (Vacco v. Quill, 1997; Washington v. Glucksberg, 1997) that mentally
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competent people with terminal illness do not have a constitutional right to physician
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aid in dying—while upholding the right to pain management, including palliative
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sedation (Altilio, 2011). These rulings did not prevent states from legalizing physician
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aid in dying, however. Since that time, Washington, Montana, and Vermont have also
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legalized physician aid in dying, and initiatives to both legalize and criminalize
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physician aid in dying are underway in multiple other states (Compassion & Choi ces;
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2013a; Death with Dignity National Center, 2013).
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In 2001, U.S. Attorney General John Ashcroft filed suit against Oregon to overturn the
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Death with Dignity Act and stop its proliferation to other states (Oregon v. Ashcroft,
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2004). Three years later, a federal appeals court ruled against the Attorney General and
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upheld the Oregon statute. The case proceeded to the Supreme Court, which upheld the
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Death with Dignity Act in 2006 (Gonzales v. Oregon). NASW, in collaboration with
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other organizations representing mental health professionals, filed two friend of the
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court briefs (2002 and 2005) in response to these court challenges. In both briefs,
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NASW and other members of the Coalition of Mental Health Professionals submitted
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expert information supporting three positions:
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• Adequate diagnostic tools and protocols are available to assess the mental capacity of
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a person with terminal illness who desires to hasten death. . . .
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• A terminally ill patient can be capable of making a reasoned decision to hasten d eath.
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[The Coalition discouraged use of the term suicide in this context. Accordingly,
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NASW no longer uses the term physician-assisted suicide.] . . .
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• Involvement of mental health professionals in situations involving end-of-life
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decision-making, including serving in the role outline in the ODWDA [Oregon Death
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with Dignity Act], is considered to be appropriate. (Brief of Coalition of Mental
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Health Professionals, 2002 [pp. 8, 17, & 24], 2005 [pp. 8, 14, & 22])
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At the same time, the Coalition of Mental Health Professionals did “not take a position
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. . . on either the general issue of ‘physician-assisted suicide’ or the more particular
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issue of the legitimacy of prescribing controlled substances under the ODWDA” (Brief
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of Coalition of Mental Health Professionals, 2002, p. 3). Rather, the Coalition clarified
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that provision of mental health “services to individuals considering hastening death
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does not indicate support for hastening of death itself” (Brief of Coalition of Mental
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Health Professionals, 2002 [p. 3], 2005 [p. 3]).
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Within the social work profession, a variety of opinions still exists regarding the
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legalization of physician aid in dying. Recognizing this diversity, and consistent with
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previous policy statements (NASW, 2003, 2012), NASW neither supports nor opposes
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legalization of physician aid in dying. In states in which physician aid in dying is legal,
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however, NASW affirms both the right of individuals to choose this option and the
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responsibility of health care systems and providers to honor clients’ choices, as well as
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to create and abide by state policies and procedures that prevent abuse of individuals in
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vulnerable situations. Furthermore, NASW upholds the social work role in clients’
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end-of-life decision-making processes and encourages further study, both within and
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beyond the profession, of the many complex issues associated with physician aid in
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dying.
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U.S. policy and health care practice concerning end-of-life decision making center on
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the bioethical principle of respect for individual autonomy (O’Donnell, 2011). This
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principle dovetails with social workers’ promotion of self-determination, inherent in
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the profession’s ethical mandate to respect the dignity and worth of every person
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(NASW, 2008). At the same time, social workers realize that autonomy is not valued
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equally by all; some people, especially within communities of color and some religious
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traditions, prioritize family decision making or defer to the will of a divine power
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(Borgmeyer, 2011; Bressi Nath, Hirschman, Lewis, & Strumpf, 2008; Bullock, 2011a,
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2011b; del Río, 2010; McCormick, 2011; Wittenberg-Lyles, Villagran, & Hajek,
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2008). Meanings attributed to concepts such as suffering (Morrissey, 2011) and good
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death (Ko, Cho, Perez, Yeo, & Palomino, 2013) also vary widely. Moreover, social
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inequities related to age, disability, gender identity, geography, immigration status,
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inadequate health coverage, language barriers, poverty, sexual orientation, and other
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cultural factors differentially affect individuals’ and families’ access to high-quality
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end-of-life care, thereby diminishing their ability to provide informed consent or
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refusal when faced with treatment decisions.
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Thus, “a one-size-fits-all approach to medical decision making does not work in a
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multicultural and pluralistic society” (del Río, 2010, p. 145). Consequently, support for
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clients’ end-of-life decision making entails not only respect for each individual’s right
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to direct her or his end-of-life care, but also cultural and linguistic competence to
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ensure maximum participation (NASW, 2007) and advocacy to eliminate health
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disparities and related injustices (Mackelprang & Mackelprang, 2005). Balancing these
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tenets in in an environment of cost containment (Jennings & Morrissey, 2011) and in
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relation to other professions, whose standards and ethics may differ from those of
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social work (Erlbaum-Zur, 2005), presents challenges for social workers. These
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challenges notwithstanding, the social work profession remains committed to
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maximizing knowledge of, and access to, end-of-life care that is congruent with the
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unique values and goals of each individual, family, and community.
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POLICY STATEMENT
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NASW promotes respect for dignity, quality of life, and self-determination, as defined by
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each person approaching the end of life. Accordingly, NASW supports legislation,
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policies, practices, programs, regulations, and research that promote the following
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principles and goals related to clients’ end-of-life decision making and care:
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• consumer education and health care provider communication about the full range of
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options for end-of-life care and the potential benefits and risks associated with each
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option
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• clients’ ability to exercise the full range of legally available options as the end of life
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approaches
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• equitable access to affordable, comprehensive, person- and family-centered services,
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including palliative and hospice care, to maximize physical, psychological, social, and
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spiritual quality of life
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• sustainable public and private reimbursement for hospice and palliative care, including
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(but not limited to) the Medicare hospice benefit, services available to Medicaid
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beneficiaries, and state health insurance marketplace plans
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• preservation of economic support programs and expansion of residential care and home-
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and community-based services, including support for family caregivers, to enable people
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to live and die in their setting of choice
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• tools and training to facilitate culturally and linguistically appropriate care
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• multidimensional approaches to prevent and alleviate pain and other symptoms
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common at the end of life
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• engagement in a process of advance care planning, with respect for each person’s
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decision-making capacity, values, and choices
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• health care providers’ honoring of advance directives, with consideration of each
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individual’s values and unique medical context
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• support for the role and responsibilities of health care agents and surrogates
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• expansion of state programs based on, and education of health care providers regarding,
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the National POLST (Physician Orders for Life-Sustaining Treatment) Paradigm
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• continuity of care across service settings, with particular attention to client transitions
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between health care providers and settings
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• prevention of client abandonment during transitions of care and in situations in which
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health care providers’ values conflict with clients’ choices
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• health care provider self-awareness of personal values about dying and death
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• support for health care providers in coping with professional grief reactions common in
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end-of-life care
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• respect for, and integration within interdisciplinary teams of, the multifaceted social
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work role in end-of-life decision making and care (including social work presence, if
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requested by individuals or families, at the end of life), in accordance with the NASW
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Code of Ethics, NASW standards of practice, and state licensure laws and regulations
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• expansion of social work curricula and research addressing end-of-life care
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• widespread access to professional development opportunities (including mentoring,
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supervision, consultation, continuing education, and postgraduate training programs)
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specific to end-of-life care
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• continued study and education, both within and beyond the social work profession, to
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enhance understanding of the complex issues associated with physician aid in dying.
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