Patient Information – MyOnlineClinic Pilot Trial 2015
Thank you for your interest in trialing MyOnlineClinic the app that gives you access to your GP
at the click of an appointment button.
MyOnlineClinic is an app that has been developed by Telemedicine Australia Pty Ltd with
support from the University of NSW and NSW Trade & Investment.
MyOnlineClinic uses the latest video technology, Bluetooth devices and file-sharing without the
need for any additional software.
With MyOnlineClinic you can see your doctor from home or from wherever you are in Australia
or even around the world.
Watch the MyOnlineClinic Video
Go to www.YouTube.com and search for MyOnlineClinic
About the Pilot Trial
The trial, also called a Pilot Trial, is designed to test the MyOnlineClinic app and to get
your feedback.
MyOnlineClinic Pilot Trial recruitment is being coordinated by the team at e-General Practice
Solutions www.e-gps.com.au Phone: 1300 990 863*
Taking Part in the My Online Clinic Pilot Trial
Registration
1. Sign and scan the “Patient Participation form” (second form attached) and email back via
replying to this email. Or Respond to this email by writing that you have read and agreed
with the terms of patient participation form”. Please make sure your full name and address
is in the reply email.
2. By signing the Agreement you agree to take part in the MyOnlineClinic Pilot Trial for a
period of six months.
3. Once we receive the signed Participation Agreement, the MyOnlineClinic training team will
send your log-in detail to the website.
The Equipment
4. To take part in the MyOnlineClinic Pilot Trial, you can use your medical devices or
you canpurchase equipment that is Bluetooth compatible eg; blood pressure cuff,
thermometer, glucometer to take a blood glucose reading
5. You can share the Bluetooth equipment with others who are using MyOnlineClinic. We
suggest getting a family group, sporting club or social club together to invest in the
MyOnlineClinic equipment
6. Call our MyOnlineClinic support team for more information FreeCall*1300 900 863
* FreeCall from fixed line phones only
Training
7. Once your group has purchased the Bluetooth medical devices the MyOnlineClinic
training team will show you how to use the equipment, how to upload your data and how
to book a GP appointment.
8. After the training session, you will be given access to the MyOnlineClinic website and
you can start uploading your data.
9. Also you have access to Live-chat support via the MyOnlineClinic website. (Orange button in
the top left hand side)
The Pilot Trial
10. Over a period of 6 months you will be asked to upload data about yourself (eg;
temperature, blood pressure, blood glucose).
11. We ask that you book and take part in at least one online GP appointment via video link.
12. You will be given two free MyOnlineClinic consult vouchers, so your first two GP
appointments as part of the Pilot Trial are free of charge. However, please note that once you
have used up your vouchers, your GP may charge you for any additional GP appointments
using MyOnlineClinic.
13. You will be asked to record your experience of MyOnlineClinic in the easy-to-use Patient
Report
14. At the completion of the trial the MyOnlineClinic team will send you a report of the
Pilot Trial findings
Frequently Asked Questions
Why is the My Online Clinic Pilot Trial necessary?
All online applications need to be tested before they are released to the public. The University
of NSW and Telemedicine Australia Pty Ltd have designed this Pilot Trial to get feedback from
both doctors and patients as to any issues which users might encounter when using the system.
That way the MyOnlineClinic system will be safe and easy to use for patients in the future. The
Pilot Trial isn’t about your medical information or treatment - it's about the MyOnlineClinic
system you are testing.
What is my role in the My Online Clinic Pilot Trial?
Your role is to test the app by uploading your data eg; blood pressure, temperature, blood
glucose via Bluetooth compatible medical equipment. You must also book and take part in at
least one online GP appointment via video link. You record your experiences in the easy to use
Patient Questionnaire.
Who will see my personal information?
You are in charge of your personal data. The information you upload into your secure patient file
is only visible to the GP with whom you have your consult. No other party involved in the
research will have access to your personal data.
Do I need to buy the Bluetooth equipment?
Not neccessarily. The MyOnlineClinic Pilot Trial has a limited number of kits for participants to
use. The kits will need to be shared for the duration of the trial. To ensure you have access to
your own equipment, we recommend that you get a group together; such as a family, social club
or sporting club to purchase equipment that is Bluetooth compatible eg; blood pressure cuff,
thermometer, glucometer. That way you can share the equipment and look after your health
together into the future. For more information contact the MyOnlineClinic Support Team
FreeCall* Phone: 1300 900 863
How do I upload the readings from the equipment?
The My Online Clinic support team will provide a full training session on how to use the
Bluetooth equipment, how to upload the data and how to book and be part of online GP
appointments.
What if I decide I don't want to take part in the Pilot Trial anymore?
Your participation in the MyOnlineClinic Pilot Trial is voluntary. You can withdraw at any time.
We may ask that you complete an exit questionnaire via email so we can get your feedback.
Who do I contact to register for the Pilot Trial?
For more Information and to register for the MyOnlineClinic Pilot Trial email
info@myonlineclinic.com.au or call the MyOnlineClinic Support team at e-GPS
FreeCall* Phone 1300 900 863 * FreeCall from fixed line phones only