taedel301a

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TAE40110 Certificate 1V in Training and Assessment
Assessment tool
for
TAEDEL301A Provide work skill instruction
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Contents
About this unit ............................................................................................................................ 2
Assessment Information ............................................................................................................ 4
Instructions for learners............................................................................................................. 5
Task 1 ........................................................................................................................................... 5
Task 2 ........................................................................................................................................... 6
Task 3 ........................................................................................................................................... 6
Task 4 .......................................................................................................................................... 6
Third Party Observation Record–........................................................................................... 11
Assessor Observation record .................................................................................................. 13
Template Package ................................................................................................................... 17
ASSESSOR USE ONLY (not to be given to participants) ............................................ 24-31
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Qualification
TAE40110 Certificate IV in Training and Assessment
Unit Title & Code
TAEDEL301A Provide work skill instruction
Tel: 67772492
Julie Woolcock
Angela Mitchelmore
Launceston City campus
E-mail: Julie.Woolcock@tastafe.tas.edu.au
Campbell St Hobart
Tel 61655815
Angela.Mitchelmore@tastafe.tas.edu.au
TAE40110 Certificate IV in Training and Assessment requires successful completion of 10
units comprising of 7core units and 3 elective units.
The TAEDEL301A Provide work skill instruction unit is from the Delivery field and is an
elective unit.
About this Unit
TAEDEL301A Provide work skill instruction
This unit describes the performance outcomes, skills and knowledge required to conduct individual
and group instruction and demonstrate work skills, using existing learning resources in a safe and
comfortable learning environment. The unit covers the skills and knowledge required to determine
the success of both the training provided and one's own personal training performance. It
emphasises the training as being driven by the work process and context.
The essential outcomes of the unit are described below:
 Organise instruction and demonstration
 Conduct instruction and demonstration
 Check training performance
 Review personal training performance and finalise documentation
Further information on this unit can be found at http://training.gov.au/Training/Details/TAEDEL301A
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Assessment Information
Process for Assessment
This assessment tool contains the instructions for all the assessment tasks for this unit. To gain a CP
(competent) result for this unit or cluster, you must satisfactorily complete all assessment tasks
contained in this assessment tool.
The trainer/assessor will make a judgement about your competence in the unit(s) based on all the
evidence that is presented and provide genuine feedback on individual assessment tasks. If you wish
to appeal any assessment decision you must follow the steps outlined by TasTAFE policy as per the
handbook. For further information about the assessment process, please see the brochure “General
information about Assessment – All Courses”. This is available from reception and can also be found
on the student website.
Submitting Assessment
It is generally expected that written assessment tasks be word-processed e.g. work that would be
expected in the workplace (computers are widely available in TasTAFE). If you are unable to comply
with this please discuss this with your trainer/assessor or program coordinator.
Assessments can be presented electronically via email or in hard copy
Please ensure that your documentation is presented logically and named clearly.
Reasonable Adjustment
Adjustments can be made to the way in which evidence from the candidate can be collected. We
provide all students who require reasonable adjustment with opportunities to access and utilise
appropriate support and alternative assessment methods. Examples:

Verbal questioning in place of written responses

Disability support persons provided for students with special needs (e.g. Interpreter for
hearing impaired learners
Please discuss with your trainer/assessor, if you have any additional needs that need to be taken into
account for this assessment.
Due Dates for Assessment Tasks
Your trainer/assessor will negotiate a reasonable due date for assessment tasks to be submitted. It is
important that you submit your work on time or renegotiate an alternative date prior to the due
date.
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Appeal Process
Candidates have the right to appeal against assessment decisions made. If you feel that an
assessment result is unjust or unfair you have the right to request more information or feedback
about the assessment decision. You may also ask for a re-assessment. If you have an issue with an
assessment decision or outcome it is encouraged that you discuss this with the trainer/assessor who
conducted the assessment. If this does not resolve the matter you can talk to the Team Leader or
submit a Feedback form.
Plagiarism
Plagiarism is not acceptable. Plagiarism is using another person’s ideas and words without clearly
saying where that information came from. The TasTAFE plagiarism policy is documented in the
Student Handbook.
Achieving Competence
When all assessment tasks have been submitted you will receive a result of competent or not yet
competent.
What happens if your work is not at the required standard?
If an assessment task does not meet the requirements you will be provided with feedback and the
opportunity to resubmit. A maximum of 3 attempts is offered before you will receive a result of
Not Competent (NP).
Confidentiality
When submitting work for assessment, confidentiality and respecting ‘clients’ rights to privacy are
very important. This needs to be adhered to at all times. Any identifying information relating to a
‘client’ needs to be removed from the evidence or you must submit a completed written consent
form from the ‘client’.
Your trainer/assessor will provide you with a consent form.
Retention of Student Assessments
Your completed assessments will be retained for the duration of your program and an additional 6
months for auditing purposes.
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Portfolio of evidence
Instructions to learners
This unit describes the performance outcomes, skills and knowledge required to conduct individual
and group instruction and demonstrate work skills, using existing learning resources in a safe and
comfortable learning environment. The unit covers the skills and knowledge required to determine
the success of both the training provided and one's own personal training performance. It
emphasises the training as being driven by the work process and context.
The following assessment tasks and supporting documentation need to be included in your
portfolio.
Tasks 1, 2 and 3 will require observation of you conducting instruction and demonstration of a
work skill with your candidate/s in either:
 your workplace
 an RTO or
 in another training environment which you have negotiated with your assessor prior to
commencement in the program eg TasTAFE.
For each of Task 1-3 you need to demonstrate delivery of work skill instruction to 3
different individuals or small groups with different learning objectives.
For at least one of your sessions you need to include the use of technology .This could include
a range of aids such as you tube, ipad /tablet, smart phone, video.
In task 1 you will either be observed directly or you will need to provide a recorded video (able to
be opened in Windows media player) of one of work skill demonstration to be reviewed by your
assessor.
In tasks 2 and 3 you will need to be observed by a third party who has Certificate 1V In Training
and Assessment or provide a recorded video (able to be opened in Windows media player).
If you are using a third party observation you will need to provide evidence of the observers
Certificate 1V in Training and Assessment to your assessor.
You will need to give your assessor a copy of your delivery plan and any associated documentation
prior to delivery.
All observation records to be used are included in this assessment tool.
All tasks including completion date will be discussed and negotiated with your assessor.
Your portfolio can be provided in hard copy or emailed to your assessor.
Follow your workplace policies and procedures in undertaking the following assessment tasks.
It is recommended that you use the templates provided in the Template Package included in this
document.
All templates will be also copied to your USB or provided electronically.
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Task 1:
Demonstrate delivery of work skill to an individual or small group
The following demonstration must be observed by your assessor or alternatively
capture a video recording and send the file to your TasTAFE assessor for
assessment. (The video file must be able to be opened in Windows media player)
Using the guidelines in the Delivery Plan template provided:

Select a candidate or small group of candidates that need some training/coaching.

Gather information about your candidates/s needs and their characteristics.

Organise and access any existing learner resources and materials from the workplace
to check for suitability (could be workplace SOPs, operating procedures, specifications,
handouts ).

Organise access to necessary equipment or physical resources.

Notify the learner/s of details regarding the demonstration of the work skill (location,
time, reason for the instruction , who will be attending etc).

Check learning outcomes and objectives and delivery techniques to be used for the
session.

Prepare questions to clarify learning with candidate/s.

Conduct the demonstration and instruction (check assessor observation record for further
detail) You will need to give your assessor a copy of your delivery plan and any
other documentation.

Gather feedback from your learner/s.

Using feedback from your learner/s self-reflect on your performance and suggest
improvement strategies.
Task 2
Demonstrate delivery of work skill instruction to a different individual or small groups
with different learning objectives to Task 1.
The following demonstration must be can be observed by a third party who has
Certificate 1V in Training and Assessment or alternatively capture a video recording and send
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
the file to your TasTAFE assessor (The video file must be able to be opened in Windows media
player)
Using the guidelines in the Delivery Plan template provided

Select a learner or small group of candidates that need some training/coaching

Gather information about your candidates needs and their characteristics

Organise and access any existing learner resources and materials from the workplace
to check for suitability (could be workplace SOPs, operating procedures specifications,
handouts )

Organise access to necessary equipment or physical resources

Notify the learner/s of details regarding the demonstration of the work skill (location
time, reason for the instruction , who will be attending)

Check learning outcomes and objectives and delivery techniques to be used for the
session
Prepare questions to clarify learning with candidates


Conduct the demonstration and instruction (check third party observation record for
further detail). You will need to give your observer a copy of your delivery plan

Gather feedback from your candidates

Using feedback from your candidates self-reflect on your performance and suggest
strategies to improve
Task 3
Demonstrate delivery of work skill instruction to a different individual or small groups
with different learning objectives to Task 1 and 2.
The following demonstration must be can be observed by a third party who has
Certificate 1V in Training and Assessment or alternatively capture a video recording and send
the file to your TasTAFE assessor (The video file must be able to be opened in Windows media
player)
Using the guidelines in the Delivery Plan template provided

Select a learner or small group of candidates that need some training/coaching

Gather information about your candidates needs and their characteristics

Organise and access any existing learner resources and materials from the workplace
to check for suitability (could be workplace SOPs, operating procedures specifications,
handouts )
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction

Organise access to necessary equipment or physical resources

Notify the learner/s of details regarding the demonstration of the work skill (location
time, reason for the instruction , who will be attending)

Check learning outcomes and objectives and delivery techniques to be used for the
session
Prepare questions to clarify learning with candidates


Conduct the demonstration and instruction (check third party observation record for
further detail). You will need to give your observer a copy of your delivery plan

Gather feedback from your candidates

Using feedback from your candidates self-reflect on your performance and suggest
strategies to improve
Task 4:
You need to provide written responses to all of the following questions
1.
What are roles and responsibilities of both the trainer and the learner?
2.
What are your WHS roles and responsibilities as a trainer? What are the WHS
responsibilities of your learners?
3.
Explain how you determine the suitability of learning resources and materials for the
individual/s.
4.
Outline how you located resources and materials relevant to your training activity
5.
If you identified any WHS hazards in the learning area before starting the training, how
did you respond?
6.
How effective were your delivery plans in helping you to cover all your objectives? What
could be improved?
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
7.
How did you go about making your learners feel comfortable and motivating them to
participate fully in the training? What could create barriers to an effective training
session?
8.
Give examples of three learning principles and how you implemented them in your
training in Task 1-3
9.
How did you cater for individual learning styles when doing your training in task1-3.
10.
Which training techniques worked best?
Explain which coaching techniques you used in your training and why did they work?
11.
Give two examples of how you have recognised and responded sensitively to individual
differences and diversity among your learners
12.
What are some important aspects of providing constructive feedback?
13.
How could you determine the success of the training you have provided and ensure the
learner/s you train consistently demonstrate their competence in the workplace?
14.
Describe the strengths and weaknesses of your personal delivery style. What are your
improvement goals as a trainer?
15.
How do you record training outcomes and store training records in your workplace?
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Observation Record for use by Third Party
for Assessment Tasks 2 and 3
Purpose
This observation checklist is for use by an observer who has Certificate 1V in Training and
Assessment.. Your trainer will negotiate the most suitable person with you.
Guidelines and third party observation for
TAEDEL301A Provide work skill instruction
Thank you for agreeing to be an Observer.
Your primary role is to document evidence of observing the TAE candidate demonstrate a work
skill training session to a group of people in the workplace.
This record may assist the workplace to continuously improve their training and assessment and
will be an important contribution for the assessor in making a valid and reliable assessment
decision.
Please read the Observation Record carefully.
Before the assessment activity begins the TAE candidate will:

Provide you with a copy of the delivery plan, and all associated handouts
Please tick  the activities you observe while the training is being facilitated. If there is an activity
that you don’t observe, please record a comment in the space provided. Making comments about
your observations also validates the evidence and assists us to make an overall judgement of the
candidate’s competency.
At the completion of the work skills training, please provide constructive feedback to the TAE
candidate by highlighting the areas of good practice you have observed and your suggested
opportunities for improvement.
Remember:


You are not the assessor - you are collecting evidence on behalf of the assessor
We recommend you do not interrupt the training activity, rather record comments you
would like to make for discussion with the candidate following the training.
The Assessor will use the Third Party Observation, along with a range of other evidence, to make
the final judgement of the competence of the TAE candidate.
Please contact the assessor if you would like any further support
TAE Assessor: (Teacher to complete before printing)
Email
Phone
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
OBSERVATION RECORD for use by THIRD PARTY
In Assessment Tasks 2 and 3
Date:
Workplace context:
The candidate has provided a copy of the Delivery Plan and all associated handouts to the assessor
prior to the work skill training commencing.
Yes / No (please circle)
During the work skill training I confirm I have observed
the candidate demonstrating training to workplace
standards
Please initial Yes or No
Yes
No
Comments to support my
Observations
Organise to instruct or demonstrate by:
1. finding out about the needs of the learner/s to ensure
resources and materials are appropriate
eg SoPs, workplace documentation, specifications, handouts, guides.
2. making sure the learning environment is safe
eg PPE, safe use of equipment
3. making sure all the materials and equipment needed are
organised including appropriate technology to support
learning
4. ensuring the learner/s have details of the delivery plan or
session
Conduct instruction and demonstration through:
5. using appropriate interpersonal and communication skills
to:
 establish a safe and comfortable learning environment
 provide information
 instruct learner/s
 demonstrate relevant work skills
Delivery techniques used:
Other comments;
6. ensuring WHS procedures are followed by:
 briefing learner/s
 addressing any issues that arise during instruction
 starting and operating equipment used safely and
effectively
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
7. using delivery techniques to structure and pace the
learning to meet the needs of learner/s
eg coaching, demonstration, explanation, questions
8. providing opportunities for practice during instruction, and
through work activities
9. identifying and responding appropriately to learner
questions and concerns
Check training performance by:
10. observing learner/s to ensure they have gained and can use
the new skills
11. Ensure all learning objectives are covered
12. asking learner/s formally and/or informally how they felt
the training went
Review their personal performance and finalise documentation by:
13. reflecting on their personal performance and documenting
strategies for improvement
14. maintaining, storing and securing learner/ records
according to organisational and legal requirements as
appropriate to the workplace
Overall performance
Satisfactory
Not yet satisfactory
Comments feedback
Observer’s Name
Relationship to
candidate
Observer’s Signature
Period of time the
observer
has known the
candidate in
this capacity
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Contact details
(email/phone)
Technical experience/
qualifications
Date
Observation Record for use by Assessor
For Assessment Task 1
Purpose
This checklist is for use by the assessor to record their observation of the candidate. The candidate
may be assessed directly by the assessor or the candidate may provide video evidence (eg using a
smart phone/iPhone) for the assessor to observe.
This observation contributes evidence to the following units:
o
TAEDEL301A Provide work skill instruction
Please read the Observation Record carefully.
Before the assessment activity begins the TAE candidate will:

Provide you with a copy of the delivery plan, and all associated handouts
Please tick  the activities you observe while the training is being facilitated. If there is an activity
that you don’t observe, please record a comment in the space provided.
Please record any comments to the candidate on the checklist.
At the completion of the assessment activity, please provide constructive feedback to the TAE
candidate by highlighting the areas of good practice you have observed and your suggested
opportunities for improvement.
TAE Assessor:
Phone:
Email:
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
OBSERVATION RECORD for use by ASSESSOR
In Assessment Task 1
Date:
Job skill and workplace context:
The candidate has provided a copy of the Delivery Plan and all associated handouts to the assessor
prior to the work skill training commencing.
Yes / No (please circle)
During the work skill training I confirm I have observed
the candidate demonstrating training to workplace
standards Please initial Yes or No
Yes
No
Comments to support my
Observations
Organise to instruct or demonstrate by:
1. finding out about the needs of the learner/s to ensure
resources and materials are appropriate
eg SoPs, workplace documentation, specifications, handouts, guides.
2. making sure the learning environment is safe
eg PPE, safe use of equipment
3. making sure all the materials and equipment needed are
organised including appropriate technology to support
learning
4. ensuring the learner/s have details of the delivery plan or
session
Conduct instruction and demonstration through:
5. using appropriate interpersonal and communication skills
to:
 establish a safe and comfortable learning environment
 provide information
 instruct learner/s
 demonstrate relevant work skills
Delivery techniques used:
Other comments;
6. ensuring WHS procedures are followed by:
 briefing learner/s
 addressing any issues that arise during instruction
 starting and operating equipment used safely and
effectively
7. using delivery techniques to structure and pace the learning
to meet the needs of learner/s
eg coaching, demonstration, explanation, questions allow for
sufficient time to deliver and practice.
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
8. providing opportunities for practice during instruction, and
through work activities
allow for sufficient time
9. identifying and responding appropriately to learner
questions and concerns
Check training performance by:
10. observing learner/s to ensure they have gained and can use
the new skills
11. Ensure all learning objectives are covered
12. asking learner/s formally and/or informally how they felt the
training went
Review their personal performance and finalise documentation by:
13. reflecting on their personal performance and documenting
strategies for improvement
14. maintaining, storing and securing learner/ records according
to organisational and legal requirements as appropriate to
the workplace
Overall performance
Satisfactory
Not yet satisfactory
Comments feedback
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Business Management NNW Commercial State-wide
Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Template Package
The following templates can assist candidates with gathering evidence for the
assessment tasks.
List of Templates:
Delivery Plan
Learner Needs Questionnaire
Learner evaluation of your training
Facilitator Self-Review and Reflection
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Delivery Plan
Facilitator:
Date:
Job skill and context for the training.
Learning objectives:
Any WHS and Safety issues identified:
Strategies for addressing safety issues:
Learners (names) and their characteristics (may be past learning/work experiences
learning styles, LLN levels.)
Any learner special needs identified (if applicable)
Preparation:
Venue, location, time:
Equipment:
Learning resources and materials
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Review forms
Any other relevant to the task
Deliver the Training
Stages of
demonstration
Using DEDICT
Demonstrate
Comments
Explain
Demonstrate slowly
Imitate
Coach
Test or trial
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Prepared Questions for learner/s
Follow-up practice
Check training performance
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Learner needs questionnaire
Characteristics/experience
Implications for work skill instruction
Organisation:
Current positions:
Prior vocational experiences:
Typical learning experiences:
(general school-based and work-based
training and qualifications)
Previous learning undertaken
within the
organisation/workplace:
Required training support:
(language difficulties, disabilities, etc.)
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Learner evaluation of your training
Job Skill
The learners name:
The Trainers name:
The date of training:
Please respond to the following statements with  Yes or No
Yes
No
I was made aware of safety issues before the training started and during the
training as required
I was clear about the purpose of the work skills training
My trainer encouraged me to ask questions during the training
The trainer asked me questions during the work skills training to confirm my
understanding
I was provided clear instructions when being demonstrated the work skill
I was given plenty of time to practise the new work skill
I was given encouraging feedback on my performance
I was asked if I was satisfied I had learned and performed the work skill to a
standard expected in the work place
The best thing about the training session was:
The training session could be improved by:
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
TasTAFE
TAE40110 Certificate IV in Training and Assessment
TAEDEL301A Provide work skill instruction
Facilitator Self-Review and Reflection
Facilitator’s Name:
Date:
Title of the skills training:
Learner Names:
This Self Review supports your evidence for the TAEDEL301A Provide work skill instruction. As you
reflect please consider your personal delivery style and facilitation in demonstrating the work skill to
the individuals within the group. Review the required skills and knowledge of the competency unit
and your learners’ feedback to reflect and respond to the following questions:
What do you think you did well?
What do you think you could improve?
What strategies will you use to improve your facilitation?
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Assessment Tool– TAEDEL301A Provide work skill instruction
version 1.3 15082014
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