Vance-Granville Community College
Student Peer Tech Support
Services
Services Offered
Installing Browser Plugins like Java, Flash,
QuickTime, Shockwave, Adobe Reader
Services NOT Offered
Hardware upgrades or replacements
Installing Microsoft Office and/or any software
that comes with textbooks or bundles
Installing illegal software or software not used in
classes and/or supported by VGCC
Setting up SAM Accounts
Providing support to non-enrolled students
Installing and Uninstalling non-functional
application software
Helping students with homework, concepts,
training, or application specific tasks
Virtual Machines
Troubleshooting error messages
System Backups for Re-Installation
Student Wireless Network Access
Windows 8 Navigation to help students begin
classes successfully
Saving Files and Uploading Files
Locating saved files
Attaching files to emails
VGCC Student Systems:
Moodle, WebAdvisor, StarFish, and Microsoft
Office 365 Email
Students may contact a member of Student Peer Tech Support by
telephone, email, or as a walk-in.
Vance-Granville Community College
02/02/16
Vance-Granville Community College
Spring Semester 2016
Student Peer Tech Support
Cody Trivette will perform Student Peer Tech Support duties at the Main Campus.
His schedule* is as follows:
DAY
Thursday
Friday
CAMPUS
Main
Main
ROOM
Library
Library
PHONE EXT
3498
3498
TIME
12:00 pm – 5:00 pm
8:00 am – 1:00 pm
Email: studenttechsupport@vgcc.edu
*PLEASE NOTE: Schedules are tentative
and subject to change due to college
operations or inclement weather. Please
check the specific service site at each
campus, when needed, for current
information.
Vance-Granville Community College
02/02/16