SHOYAB MALIK Rama Medical College & Research centre CONT +918587884885(DELHI) Campus Ghaziabad (U.P). +91-7533962877(UP) smalik180@gmail.com OBJECTIVE To work at a position to utilize my skills and abilities in corporate world, that offers motivation and professional growth, while being resourceful, innovative and flexible. . PROFESSIONAL EXPERIENCE RAMA Super specialty Hospital December 2012-Present FLOOR MANAGER Responsible for Infrastructure checks. Raising indents for materials, equipments and consumables. Handling requisition of staff and maintaining staff requisition form. Coordinating between the Doctors, Patients and Medical Administrations Departments, other departments such as HRD, Finance, Sales and Marketing. Managing Floor Coordination (In- Patient Department). Preparing HIS for the department and present in the Board meetings as and when required. Identifying deviations, finding solutions and escalating information to the concerned department.. Communications with patients and Attendants. Tracking of Financial clearance Status. Preparing and maintaining Operational Report for OT on a daily basis.. Tracking cases that get cancelled, extended or delayed in starting Medical Documentation Audit concerned with the following three parts- Pre- operative, Operative and Post-Operative. HEALTHCARE MARKETING EXECUTIVE Specialized in developing key relationships with healthcare providers including hospitals, physician groups and individual medical facilities. Assisted the management in taking the appropriate decisions in the discussions in the forthcoming services and on the special promotions. Briefing customers about the existing services at the same time new/upcoming services as well. RECOVERY OF CREDIT BILLS Represented the hospital in ESI Headquarters for issues related to third party and the Insured person. (ESI Modinagar, ESI Sahibabad and the Head Office in Kanpur. Was accountable for revenue generation and recovery of credit patients with the team assigned for the same. Teerthanker Mahaveer Hospital Moradabad FLOOR MANAGER June 2012-Dec 2012 Act as a liasoning person between Consultants, resident doctors, nursing staff, management of hospital etc for effective and efficient functioning of hospital services. Loaded with Skills of Management for smooth functioning and efficient flow of work in ward right from admission to discharge of patient. To earn the highest level of Patient satisfaction by facilitating various means of Inpatient services. To co-ordinate with pathology and radiology for timely delivery of investigations report. To ensure the well managed effective cleanliness of ward and laundry management. To Schedule OT and proper completion of patient & timely shifting of patient to OT from ward. To offer suggestion from knowledge and training in improvement of service delivery and utilization of resources at maximum level. EDUCATION QUALIFICATION High School from C.B.S.E Board in 2005. Intermediate from U.P.Board Allahabad, in 2007. B.Sc (life sciences) from M.J.P.Rohilkhand University in Bareilly in 2010. PROFESSIONAL QUALIFICATION M.H.A (Master of Hospital Administration) from Teerthanker Mahaveer University. Moradabad in 2012. SKILLS Business related Knowledge. Good communication skills. High determination. Self motivated in achieving the goals. Team player. Capability to thrive in today’s competitive market. EXTRA CURRICULAR ACTIVITIES Active participation in “WORLD HEART DAY MARATHON” at RAMA hospital in 2013. Participated in “HOSPIARCH 2013”. PERSONAL DETAIL Father’s name : Mr. Abdul Malik Date of birth : 20 June 1991 Language Known : Hindi & English Gender : Male Nationality : Indian Marital Status : Single Hobbies : Cricket & Playing Snooker DECLARATION I hereby declare that all the information given above is correct to the best of my knowledge and belief. DATE :- PLACE :- (SHOYAB MALIK)